2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 42 6 6 2 0 0 86 8 191
2017 First official language - French 42 45 8 3 2 0 0 87 5 176
2014 First official language - English 35 44 10 7 4 0 0 79 11 175
2014 First official language - French 36 49 10 3 2 0 0 84 5 168

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 37 12 7 3 0 0 78 10 191
2017 First official language - French 33 46 10 7 3 0 0 79 11 176

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 31 5 1 1 0 0 94 2 191
2017 First official language - French 58 34 6 1 2 0 0 92 3 177
2014 First official language - English 62 30 5 2 0 0 0 93 2 175
2014 First official language - French 64 27 7 1 1 0 1 92 2 168

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 37 5 3 2 0 0 91 5 191
2017 First official language - French 48 42 7 1 2 0 0 90 3 177
2014 First official language - English 46 35 10 6 3 0 0 81 9 175
2014 First official language - French 42 42 10 3 1 1 1 86 4 168

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 27 8 4 2 1 0 87 6 191
2017 First official language - French 51 38 7 2 2 1 0 89 4 177
2014 First official language - English 50 33 11 4 2 0 0 83 6 175
2014 First official language - French 42 40 12 4 2 0 0 82 6 168

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 28 8 5 2 0 0 86 7 191
2017 First official language - French 50 39 7 3 1 0 0 89 4 177
2014 First official language - English 49 34 9 6 2 0 0 83 9 175
2014 First official language - French 43 39 13 3 2 0 0 82 5 168

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 27 13 7 6 1 0 73 14 190
2017 First official language - French 41 29 20 2 4 3 1 73 7 177
2014 First official language - English 41 29 14 9 4 3 0 72 13 175
2014 First official language - French 38 27 17 12 5 1 1 66 17 168
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 20 7 6 2 2 2 85 8 191
2017 First official language - French 53 29 8 7 2 1 0 83 9 177
2014 First official language - English 50 31 13 4 2 0 1 81 6 175
2014 First official language - French 43 33 13 4 6 1 0 77 10 168

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 28 6 8 2 1 1 83 11 191
2017 First official language - French 47 31 12 7 2 0 1 78 10 176
2014 First official language - English 45 35 11 6 3 1 1 80 9 175
2014 First official language - French 42 36 9 9 4 1 0 78 13 168

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 23 8 5 3 0 0 84 8 191
2017 First official language - French 60 25 8 5 2 0 0 84 7 177
2014 First official language - English 52 30 8 7 3 0 1 82 10 175
2014 First official language - French 46 31 9 10 4 0 0 77 14 168

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 30 11 5 3 6 2 80 8 191
2017 First official language - French 34 42 14 4 2 2 1 79 7 176
2014 First official language - English 41 36 7 8 6 2 0 79 14 175
2014 First official language - French 31 42 12 5 5 4 1 77 11 168

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 37 11 8 4 3 1 77 12 190
2017 First official language - French 30 42 19 5 3 1 1 73 8 176
2014 First official language - English 37 37 10 10 5 1 0 75 15 175
2014 First official language - French 26 44 17 7 4 2 0 71 12 168

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 38 16 13 5 4 1 65 18 191
2017 First official language - French 20 38 26 10 4 2 1 59 14 175
2014 First official language - English 22 47 14 11 5 2 0 70 16 175
2014 First official language - French 20 41 20 8 6 5 0 64 15 168

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 29 14 12 6 3 1 67 19 191
2017 First official language - French 25 34 22 11 5 2 1 61 17 176
2014 First official language - English 30 31 14 14 9 2 0 63 23 175
2014 First official language - French 17 33 18 15 8 8 0 55 25 168

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 37 14 16 7 2 1 63 23 191
2017 First official language - French 21 38 23 10 6 1 1 60 16 176
2014 First official language - English 21 40 12 19 6 1 0 62 26 175
2014 First official language - French 17 38 20 19 4 2 1 56 24 168
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 32 12 12 4 1 0 71 16 191
2017 First official language - French 30 39 13 13 4 0 0 69 18 176
2014 First official language - English 29 39 10 18 3 0 0 69 21 175
2014 First official language - French 28 36 19 8 8 1 0 65 16 168

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 40 10 7 2 0 0 81 9 191
2017 First official language - French 33 46 13 5 3 0 0 79 8 176

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 25 15 14 11 19 2 50 31 191
2017 First official language - French 11 23 14 19 8 23 2 46 36 177
2014 First official language - English 14 24 14 24 9 13 2 45 39 175
2014 First official language - French 11 24 14 21 14 12 4 41 42 168

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 29 6 9 3 1 1 82 12 191
2017 First official language - French 46 34 8 9 3 0 0 80 12 177
2014 First official language - English 41 37 7 12 2 1 1 79 14 175
2014 First official language - French 39 38 9 8 5 1 0 78 13 168

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 33 14 9 7 1 11 67 18 77
2017 First official language - French 25 33 6 14 8 2 13 68 25 52
2014 First official language - English 39 29 13 4 4 1 9 76 9 76
2014 First official language - French 15 43 17 11 0 4 9 67 13 53

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 31 8 9 1 0 1 81 11 191
2017 First official language - French 40 43 9 5 2 0 0 83 7 177
2014 First official language - English 39 44 5 11 2 0 0 82 13 175
2014 First official language - French 37 43 10 5 4 1 0 80 10 168

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 26 9 9 3 8 2 76 13 191
2017 First official language - French 35 35 9 9 3 9 1 77 13 177
2014 First official language - English 38 33 8 12 4 4 0 75 17 175
2014 First official language - French 34 28 13 13 4 8 0 67 19 168

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 41 7 13 2 0 0 78 15 191
2017 First official language - French 37 44 12 5 2 0 0 81 7 177
2014 First official language - English 30 39 9 15 7 0 0 69 22 175
2014 First official language - French 28 38 17 10 7 0 1 66 17 168

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 42 8 5 2 0 0 86 7 191
2017 First official language - French 38 47 10 2 2 0 0 86 4 177
2014 First official language - English 42 37 9 9 4 0 0 79 13 175
2014 First official language - French 40 44 11 2 2 0 1 84 4 168

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 32 4 6 2 0 0 88 8 191
2017 First official language - French 49 37 8 5 1 1 0 86 6 177
2014 First official language - English 54 30 5 7 4 0 0 84 11 175
2014 First official language - French 51 34 10 3 2 0 0 85 5 168

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 37 11 15 6 3 1 68 21 190
2017 First official language - French 29 46 13 6 4 1 1 76 10 177
2014 First official language - English 17 35 17 17 13 1 0 53 30 175
2014 First official language - French 20 39 16 14 7 3 1 61 22 168

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 33 11 17 14 2 3 56 33 191
2017 First official language - French 17 32 19 16 12 4 1 51 29 177
2014 First official language - English 16 30 12 20 18 3 1 48 40 174
2014 First official language - French 12 27 20 21 16 1 2 41 38 168

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 9 7 2 0 0 82 9 191
2017 First official language - French 37 42 9 6 5 0 0 79 11 177
2014 First official language - English 31 50 9 9 2 0 0 81 10 175
2014 First official language - French 25 42 17 11 4 0 1 68 15 168

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 34 9 8 4 0 0 80 12 190
2017 First official language - French 43 38 9 5 4 1 0 81 9 177
2014 First official language - English 37 45 7 9 3 0 0 81 11 175
2014 First official language - French 36 42 13 5 4 0 1 78 8 168

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 36 12 9 1 0 0 78 10 191
2017 First official language - French 41 40 12 4 3 0 0 81 7 177
2014 First official language - English 33 45 10 8 3 0 0 78 12 175
2014 First official language - French 36 38 16 5 4 0 1 74 10 168

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 43 13 10 2 2 0 74 12 191
2017 First official language - French 21 44 20 6 3 6 1 69 9 175

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 29 6 7 2 0 0 85 9 191
2017 First official language - French 52 33 7 6 2 0 1 86 7 176
2014 First official language - English 47 34 6 7 3 1 1 83 11 175
2014 First official language - French 39 30 17 7 4 1 2 71 11 167

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 27 10 10 6 1 15 70 19 191
2017 First official language - French 42 20 10 9 4 1 14 73 16 176
2014 First official language - English 31 22 10 10 11 4 11 63 26 175
2014 First official language - French 36 26 9 11 9 2 7 68 22 168

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 36 20 4 3 0 0 74 6 191
2017 First official language - French 46 32 15 6 1 0 0 78 7 177
2014 First official language - English 32 43 16 6 2 0 0 75 9 175
2014 First official language - French 36 37 14 13 1 0 0 73 13 168

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 15 2 4 5 2 5 90 9 191
2017 First official language - French 66 21 4 2 3 2 2 91 5 177
2014 First official language - English 62 14 5 5 6 3 4 82 12 175
2014 First official language - French 53 29 6 5 3 1 4 86 8 168

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 22 39 39 191
2017 First official language - French 30 44 25 176
2014 First official language - English 32 34 33 175
2014 First official language - French 27 46 27 168

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 14 36 28 7 12 2 42
2017 First official language - French 24 20 36 6 9 6 53
2014 First official language - English 16 34 25 11 9999 15 57
2014 First official language - French 11 30 37 11 9999 11 46
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 35 7 2 1 0 0 90 3 190
2017 First official language - French 48 41 6 3 2 0 0 89 5 176
2014 First official language - English 57 36 3 3 1 0 0 94 3 175
2014 First official language - French 47 43 5 4 1 0 0 90 5 168

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 40 10 8 2 1 0 79 10 190
2017 First official language - French 33 49 11 3 3 1 0 83 6 177
2014 First official language - English 43 38 10 5 3 1 0 82 8 175
2014 First official language - French 33 48 14 3 1 1 0 82 4 168

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 13 46 26 10 1 2 36 17 191
2017 First official language - French 4 23 39 22 10 0 2 33 28 176
2014 First official language - English 5 14 40 29 10 1 1 40 20 174
2014 First official language - French 5 32 36 16 8 1 4 25 38 168

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 17 24 28 22 1 2 52 23 191
2017 First official language - French 5 16 25 25 21 6 3 50 22 175
2014 First official language - English 6 11 28 30 21 1 2 53 18 174
2014 First official language - French 5 17 26 27 16 4 4 47 24 168

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 16 40 25 10 0 2 36 23 191
2017 First official language - French 12 28 26 19 12 2 1 32 41 177
2014 First official language - English 8 19 31 27 12 1 2 40 28 174
2014 First official language - French 9 31 31 18 8 1 2 27 41 168

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 9 30 37 18 0 2 56 13 191
2017 First official language - French 3 17 33 32 13 2 1 46 20 175
2014 First official language - English 6 10 37 35 12 0 1 47 16 173
2014 First official language - French 3 24 41 20 11 1 1 31 27 168

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 19 31 22 13 2 3 37 30 191
2017 First official language - French 5 25 30 20 13 1 5 36 32 176
2014 First official language - English 14 27 36 14 7 1 1 22 41 174
2014 First official language - French 21 26 27 15 5 1 5 21 50 168

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 15 33 24 16 3 3 42 23 191
2017 First official language - French 10 26 25 24 9 3 2 35 38 175
2014 First official language - English 6 13 35 28 15 2 2 44 20 173
2014 First official language - French 10 18 32 23 11 2 4 36 30 168

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 18 43 21 10 1 1 31 25 191
2017 First official language - French 10 18 40 17 9 3 3 28 30 175
2014 First official language - English 9 23 33 22 11 1 1 34 32 174
2014 First official language - French 6 22 36 23 9 3 1 33 29 168

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 28 6 5 4 1 0 85 9 191
2017 First official language - French 46 39 6 7 2 1 0 85 10 176
2014 First official language - English 48 34 5 10 3 0 0 82 13 174
2014 First official language - French 46 34 8 7 4 0 0 80 11 168

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 26 5 6 1 0 0 88 8 191
2017 First official language - French 53 38 6 3 1 0 0 90 4 177
2014 First official language - English 56 34 4 4 2 0 0 90 6 175
2014 First official language - French 48 39 7 4 2 0 0 87 7 167

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 30 15 4 3 3 0 77 7 189
2017 First official language - French 39 43 11 2 1 4 0 85 3 176
2014 First official language - English 47 27 10 5 1 8 1 82 7 175
2014 First official language - French 41 38 18 1 1 1 0 80 2 168

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 39 7 6 1 1 0 87 7 190
2017 First official language - French 43 42 9 4 1 2 0 87 5 176
2014 First official language - English 53 35 5 5 1 1 0 89 6 175
2014 First official language - French 43 43 11 2 1 0 0 86 2 168

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 27 7 3 1 0 0 90 4 191
2017 First official language - French 54 38 5 1 1 0 0 93 2 176
2014 First official language - English 69 21 9 1 1 0 0 89 2 175
2014 First official language - French 57 35 5 2 1 0 0 93 2 167

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 29 11 8 6 5 7 72 16 191
2017 First official language - French 29 35 14 11 4 2 4 68 17 177
2014 First official language - English 32 34 10 10 5 4 4 73 16 175
2014 First official language - French 28 30 16 10 7 5 5 64 18 168

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 28 8 2 0 2 0 91 2 191
2017 First official language - French 43 43 11 2 1 1 0 87 2 177
2014 First official language - English 64 28 5 1 1 2 0 94 1 175
2014 First official language - French 43 46 7 2 0 2 0 91 2 168

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 28 12 10 4 2 1 73 15 190
2017 First official language - French 34 30 16 11 6 3 0 66 17 177
2014 First official language - English 42 31 9 10 3 5 0 76 14 175
2014 First official language - French 37 35 12 8 2 4 2 76 11 168

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 28 15 12 3 3 1 69 16 191
2017 First official language - French 28 27 26 7 3 7 1 60 12 176
2014 First official language - English 25 34 20 12 4 2 2 62 17 175
2014 First official language - French 18 37 23 11 4 6 2 60 16 168

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 26 17 11 12 11 5 52 28 191
2017 First official language - French 11 19 22 18 12 16 2 37 37 177
2014 First official language - English 18 17 17 25 11 9 3 40 42 175
2014 First official language - French 12 21 20 16 14 14 4 40 36 168

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 59 3 6 2 0 0 90 8 191
2017 First official language - French 36 49 4 7 3 0 0 85 11 177
2014 First official language - English 36 45 3 13 3 0 0 81 15 175
2014 First official language - French 29 48 7 12 4 0 0 77 16 168

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 31 7 6 2 0 0 86 8 190
2017 First official language - French 50 36 9 3 2 0 0 86 5 176
2014 First official language - English 59 28 5 6 2 0 0 87 8 175
2014 First official language - French 43 39 11 4 3 0 0 82 7 167

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 31 8 3 0 0 0 89 3 189
2017 First official language - French 54 37 6 1 0 1 1 93 1 177
2014 First official language - English 53 34 7 5 1 0 0 87 6 175
2014 First official language - French 46 38 11 3 1 0 0 84 4 168

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 18 2 2 0 1 0 96 2 189
2017 First official language - French 60 32 2 4 1 1 0 93 5 177
2014 First official language - English 86 10 3 0 1 0 0 96 1 175
2014 First official language - French 61 26 6 6 1 0 0 87 7 168

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 23 1 4 1 0 0 95 4 191
2017 First official language - French 52 29 9 8 1 0 1 81 10 176
2014 First official language - English 70 21 3 2 2 0 1 92 5 175
2014 First official language - French 45 29 6 16 4 0 0 74 20 168

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 12 2 2 0 0 0 96 2 190
2017 First official language - French 70 23 4 3 1 0 0 93 3 177
2014 First official language - English 83 14 1 1 1 0 1 98 2 175
2014 First official language - French 66 20 4 8 2 0 1 87 10 168

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 89 7 2 1 1 0 2 97 2 191
2017 First official language - French 78 19 2 0 1 0 1 97 1 177
2014 First official language - English 88 10 1 0 1 0 1 98 1 175
2014 First official language - French 71 17 3 4 4 0 1 89 8 168

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 73 19 6 0 0 1 2 94 0 191
2017 First official language - French 59 30 6 4 0 1 1 90 4 177
2014 First official language - English 77 16 4 1 0 1 1 95 1 175
2014 First official language - French 51 33 4 9 1 1 1 86 10 168

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 13 3 1 0 2 1 96 1 191
2017 First official language - French 61 31 5 0 0 2 1 95 0 176
2014 First official language - English 79 15 1 2 0 2 2 98 2 175
2014 First official language - French 57 33 4 4 0 1 1 91 4 168

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 15 85 191
2017 First official language - French 15 85 177
2014 First official language - English 11 89 175
2014 First official language - French 15 85 168

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 28
2017 First official language - French 68 25
2014 First official language - English 37 19
2014 First official language - French 48 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 28
2017 First official language - French 48 25
2014 First official language - English 68 19
2014 First official language - French 64 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 28
2017 First official language - French 0 25
2014 First official language - English 0 19
2014 First official language - French 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 25
2014 First official language - English 0 19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 25
2014 First official language - French 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 28
2017 First official language - French 40 25
2014 First official language - English 32 19
2014 First official language - French 36 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 28
2017 First official language - French 20 25
2014 First official language - English 37 19
2014 First official language - French 32 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 28
2017 First official language - French 48 25
2014 First official language - English 26 19
2014 First official language - French 40 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 28
2017 First official language - French 32 25
2014 First official language - English 32 19
2014 First official language - French 40 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 28
2017 First official language - French 24 25
2014 First official language - French 20 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 60 28
2017 First official language - French 76 25
2014 First official language - English 42 19
2014 First official language - French 60 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 28
2017 First official language - French 44 25
2014 First official language - English 37 19
2014 First official language - French 44 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 28
2017 First official language - French 0 25
2014 First official language - English 0 19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 25

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 28
2017 First official language - French 36 25
2014 First official language - English 47 19
2014 First official language - French 48 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 28
2017 First official language - French 24 25
2014 First official language - English 32 19
2014 First official language - French 32 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 28
2014 First official language - French 0 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 71 28
2017 First official language - French 68 25
2014 First official language - English 68 19
2014 First official language - French 48 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 28
2017 First official language - French 36 25
2014 First official language - English 26 19
2014 First official language - French 24 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 28
2014 First official language - French 20 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 28
2014 First official language - English 0 19
2014 First official language - French 0 25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 28
2014 First official language - English 0 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 19
2014 First official language - French 0 25

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 20 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 24 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 20 25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 27

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 22 23
2014 First official language - French 20 25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 22 23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 27
2017 First official language - French 0 23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 27
2014 First official language - English 42 19
2014 First official language - French 20 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 27
2017 First official language - French 35 23
2014 First official language - English 63 19
2014 First official language - French 36 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 27
2017 First official language - French 0 23
2014 First official language - English 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 27
2017 First official language - French 30 23
2014 First official language - English 68 19
2014 First official language - French 36 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 27
2017 First official language - French 0 23

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 100 0 28
2017 First official language - French 85 15 26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 13 18 8 8 27 9 48 25 191
2017 First official language - French 10 25 10 6 7 33 9 61 21 177
2014 First official language - English 12 10 16 9 6 32 15 41 28 175
2014 First official language - French 10 16 19 12 8 27 8 39 31 168

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 26 20 7 2 8 1 68 10 191
2017 First official language - French 28 38 12 6 5 12 0 75 12 177
2014 First official language - English 28 29 17 5 3 16 2 70 10 175
2014 First official language - French 21 29 24 6 4 14 1 59 12 168

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 7 93 191
2017 First official language - French 4 96 177
2014 First official language - English 5 95 175
2014 First official language - French 4 96 168

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 77 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 69 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 69 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 85 15 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 11 13 5 3 40 14 56 16 191
2017 First official language - French 19 20 14 0 3 35 8 69 6 177
2014 First official language - English 17 9 13 3 1 43 15 59 10 174
2014 First official language - French 13 17 18 3 1 38 10 57 8 167

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 29 12 5 2 9 2 78 8 191
2017 First official language - French 31 34 16 1 3 13 1 76 5 177
2014 First official language - English 37 25 13 3 1 18 4 78 5 175
2014 First official language - French 24 29 23 1 2 19 1 67 4 167

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 191
2017 First official language - French 22 78 177
2014 First official language - English 13 87 175
2014 First official language - French 13 87 167

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 82 18 31
2017 First official language - French 69 31 39
2014 First official language - English 96 4 23
2014 First official language - French 86 14 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 46 0 0 0 0 0 100 0 25
2017 First official language - French 52 44 0 4 0 0 0 96 4 27
2014 First official language - English 50 32 9 5 5 0 0 82 9 22
2014 First official language - French 53 26 16 5 0 0 0 79 5 19

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 34 8 5 2 3 25 79 9 191
2017 First official language - French 18 35 13 7 2 2 22 71 12 177
2014 First official language - English 9 23 6 5 1 5 51 74 12 175
2014 First official language - French 11 26 14 2 2 2 42 67 7 168

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 9 9 2 4 14 61 45 20 191
2017 First official language - French 4 7 11 1 3 12 61 42 16 177
2014 First official language - English 3 5 9 2 2 8 71 39 17 175
2014 First official language - French 2 6 10 1 2 10 69 36 17 168

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 17 7 1 1 13 26 87 2 191
2017 First official language - French 33 25 9 3 1 8 22 82 5 177
2014 First official language - English 15 11 9 1 0 10 54 73 3 175
2014 First official language - French 17 20 7 3 0 12 42 79 6 168

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 16 9 1 1 15 24 81 4 191
2017 First official language - French 29 25 13 1 1 10 22 79 2 177
2014 First official language - English 15 9 9 2 1 11 53 68 8 175
2014 First official language - French 16 20 11 1 0 10 43 76 1 168
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 66 21 5 5 2 1 1 88 7 190
2017 First official language - French 65 24 5 4 2 1 0 89 6 177

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 19 6 4 3 1 1 87 7 190
2017 First official language - French 59 28 7 2 2 1 0 89 5 176

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 36 7 4 3 2 0 86 6 190
2017 First official language - French 41 39 11 4 2 3 0 82 6 177

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 43 7 11 3 1 0 79 14 191
2017 First official language - French 28 44 15 8 3 2 0 73 11 176

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 10 5 6 0 1 80 10 191
2017 First official language - French 37 29 16 9 6 1 3 68 16 177

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 28 31 19 8 0 1 42 27 191
2017 First official language - French 17 26 30 17 8 1 1 44 25 177

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 32 22 13 3 1 2 62 16 191
2017 First official language - French 25 23 31 11 7 0 3 49 19 177

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 28 15 10 1 1 47 25 191
2017 First official language - French 20 27 24 16 9 2 2 49 26 177

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 27 17 3 1 1 7 78 4 191
2017 First official language - French 40 26 13 6 1 1 13 76 8 176

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 34 23 15 3 0 1 60 17 191
2017 First official language - French 30 30 25 11 3 0 1 60 14 177

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 43 16 14 1 0 0 69 15 191
2017 First official language - French 28 32 23 10 3 1 2 62 14 177

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 30 33 8 2 0 2 57 10 191
2017 First official language - French 23 32 26 17 2 1 1 55 19 177

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 35 16 10 3 0 2 71 13 191
2017 First official language - French 28 33 25 10 3 0 1 61 13 176

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 32 15 10 2 1 1 72 12 191
2017 First official language - French 29 30 25 10 5 1 1 60 15 175

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 22 12 3 1 0 2 84 4 191
2017 First official language - French 66 21 5 2 1 0 4 92 3 177

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 9 7 4 1 1 0 88 5 191
2017 First official language - French 69 18 6 2 2 0 4 91 3 176

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 24 8 4 0 0 1 88 4 191
2017 First official language - French 51 29 12 2 3 0 3 82 5 177

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 19 9 4 2 0 1 86 5 190
2017 First official language - French 64 22 6 2 3 1 3 89 5 176

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 14 3 5 1 1 20 89 7 190
2017 First official language - French 53 8 5 1 1 1 31 90 3 176

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 23 5 2 1 1 5 93 3 191
2017 First official language - French 67 18 6 1 0 0 8 93 1 176

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 23 8 2 1 1 2 89 3 191
2017 First official language - French 63 15 8 2 6 1 4 83 9 176

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 28 13 2 2 1 3 82 4 190
2017 First official language - French 47 31 13 5 2 0 1 79 7 175

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 31 38 14 2 0 0 46 16 191
2017 First official language - French 11 32 40 14 3 0 0 43 17 176

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 12 48 24 11 0 0 35 17 191
2017 First official language - French 6 18 38 21 17 0 1 38 24 176
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 19 10 5 1 5 2 62 38 191
2017 First official language - French 53 25 12 4 2 3 1 56 44 177

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 66
2017 First official language - French 17 74

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 66
2017 First official language - French 36 74

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 66
2017 First official language - French 23 74

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 66
2017 First official language - French 45 74

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 66
2017 First official language - French 8 74

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 66
2017 First official language - French 33 74

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 6 79 6 3 1 4 64
2017 First official language - French 9 63 10 10 5 3 74

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 33 3 22 11 1 5 62 35 66
2017 First official language - French 32 25 12 13 8 0 9 63 24 75

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 12 9 9 7 3 47 50 32 65
2017 First official language - French 12 11 5 18 14 3 38 38 53 75
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