2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	47	9	6	1	85	7	107
2017	3 to 10 years in current department or agency	40	47	8	3	1	87	4	141
2017	11 to 20 years in current department or agency	50	36	4	6	4	86	10	96
2017	More than 20 years in current department or agency	64	36	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	39	45	9	4	3	84	7	69
2014	3 to 10 years in current department or agency	31	49	12	5	2	80	7	163
2014	11 to 20 years in current department or agency	41	39	9	8	4	80	11	80
2014	More than 20 years in current department or agency	34	55	7	0	3	90	3	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	45	10	3	1	87	4	107
2017	3 to 10 years in current department or agency	36	39	16	7	2	75	9	141
2017	11 to 20 years in current department or agency	31	39	9	13	7	71	20	96
2017	More than 20 years in current department or agency	51	45	4	0	0	96	0	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	40	7	1	0	0	92	1	107
2017	3 to 10 years in current department or agency	62	31	6	0	1	0	93	1	142
2017	11 to 20 years in current department or agency	64	28	2	2	4	0	92	6	96
2017	More than 20 years in current department or agency	78	22	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	58	36	3	3	0	0	94	3	69
2014	3 to 10 years in current department or agency	62	29	8	1	1	0	91	1	163
2014	11 to 20 years in current department or agency	69	21	6	1	1	1	91	3	80
2014	More than 20 years in current department or agency	72	28	0	0	0	0	100	0	29

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	42	8	0	2	0	0	91	2	107
2017	3 to 10 years in current department or agency	48	41	8	2	1	0	0	90	3	142
2017	11 to 20 years in current department or agency	52	38	3	4	3	0	0	90	7	96
2017	More than 20 years in current department or agency	73	27	0	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	49	38	6	4	3	0	0	87	7	69
2014	3 to 10 years in current department or agency	37	46	10	4	2	1	0	83	7	163
2014	11 to 20 years in current department or agency	49	33	13	5	0	0	1	82	5	80
2014	More than 20 years in current department or agency	66	17	10	3	3	0	0	83	7	29

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	27	8	1	1	2	90	2	107
2017	3 to 10 years in current department or agency	50	37	9	3	1	0	87	4	142
2017	11 to 20 years in current department or agency	51	33	6	6	3	1	85	9	96
2017	More than 20 years in current department or agency	73	27	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	53	37	7	1	1	0	90	3	69
2014	3 to 10 years in current department or agency	40	40	13	6	1	0	80	7	163
2014	11 to 20 years in current department or agency	50	29	14	3	5	0	79	8	80
2014	More than 20 years in current department or agency	52	38	3	7	0	0	90	7	29

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	32	5	2	2	0	91	4	107
2017	3 to 10 years in current department or agency	47	39	10	3	1	0	86	4	142
2017	11 to 20 years in current department or agency	54	28	9	7	2	0	82	9	96
2017	More than 20 years in current department or agency	68	32	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	58	34	6	1	1	0	91	3	69
2014	3 to 10 years in current department or agency	40	40	13	6	1	1	80	7	163
2014	11 to 20 years in current department or agency	48	33	10	5	5	0	80	10	80
2014	More than 20 years in current department or agency	55	31	7	7	0	0	86	7	29

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	29	17	6	5	2	1	71	12	107
2017	3 to 10 years in current department or agency	40	27	19	6	6	1	0	69	12	142
2017	11 to 20 years in current department or agency	46	27	14	4	5	3	1	76	10	96
2017	More than 20 years in current department or agency	57	33	5	0	0	5	0	95	0	20
2014	Less than 3 years in current department or agency	46	29	16	6	1	1	0	76	7	69
2014	3 to 10 years in current department or agency	31	29	18	11	7	3	0	63	18	163
2014	11 to 20 years in current department or agency	48	23	15	11	4	0	0	70	15	80
2014	More than 20 years in current department or agency	48	34	3	7	0	3	3	89	7	29

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	23	5	6	1	1	1	87	7	107
2017	3 to 10 years in current department or agency	57	24	8	6	1	2	1	83	8	142
2017	11 to 20 years in current department or agency	51	26	10	6	4	1	1	79	10	96
2017	More than 20 years in current department or agency	68	23	4	4	0	0	0	91	4	21
2014	Less than 3 years in current department or agency	50	32	9	6	1	0	1	84	7	69
2014	3 to 10 years in current department or agency	47	31	15	4	2	1	0	78	7	163
2014	11 to 20 years in current department or agency	45	30	13	4	9	0	0	75	13	80
2014	More than 20 years in current department or agency	48	38	7	0	3	0	3	89	4	29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	32	5	7	1	1	1	88	8	107
2017	3 to 10 years in current department or agency	52	29	7	9	2	1	0	82	11	142
2017	11 to 20 years in current department or agency	43	28	16	7	4	0	1	72	11	96
2017	More than 20 years in current department or agency	67	19	5	9	0	0	0	86	9	20
2014	Less than 3 years in current department or agency	52	38	3	4	3	0	0	90	7	69
2014	3 to 10 years in current department or agency	40	33	15	8	3	1	0	74	11	163
2014	11 to 20 years in current department or agency	41	38	8	9	5	0	0	79	14	80
2014	More than 20 years in current department or agency	48	38	3	7	0	0	3	89	7	29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	26	6	2	3	0	89	5	107
2017	3 to 10 years in current department or agency	61	23	7	6	2	0	85	8	142
2017	11 to 20 years in current department or agency	53	23	12	8	4	0	75	12	96
2017	More than 20 years in current department or agency	64	32	4	0	0	0	96	0	21
2014	Less than 3 years in current department or agency	43	38	6	9	4	0	81	13	69
2014	3 to 10 years in current department or agency	48	31	11	7	4	0	79	10	163
2014	11 to 20 years in current department or agency	53	24	9	11	4	0	76	15	80
2014	More than 20 years in current department or agency	62	28	0	7	0	3	93	7	29

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	33	11	2	2	5	2	84	4	107
2017	3 to 10 years in current department or agency	35	43	11	6	1	4	0	81	7	142
2017	11 to 20 years in current department or agency	39	29	16	6	6	3	1	70	13	96
2017	More than 20 years in current department or agency	53	32	0	5	0	0	9	94	6	20
2014	Less than 3 years in current department or agency	40	35	7	7	3	7	0	81	11	69
2014	3 to 10 years in current department or agency	33	43	11	4	7	2	1	77	11	163
2014	11 to 20 years in current department or agency	40	35	5	10	6	4	0	78	17	80
2014	More than 20 years in current department or agency	41	41	10	7	0	0	0	83	7	29

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	42	9	2	1	3	2	88	3	107
2017	3 to 10 years in current department or agency	29	43	17	6	4	1	0	73	10	141
2017	11 to 20 years in current department or agency	28	33	21	12	7	0	0	60	19	96
2017	More than 20 years in current department or agency	52	34	9	0	0	0	5	90	0	20
2014	Less than 3 years in current department or agency	45	31	12	7	3	3	0	77	11	69
2014	3 to 10 years in current department or agency	26	47	14	6	6	1	0	74	12	163
2014	11 to 20 years in current department or agency	34	34	9	16	5	3	0	69	22	80
2014	More than 20 years in current department or agency	31	45	14	10	0	0	0	76	10	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	38	17	7	1	6	2	73	9	106
2017	3 to 10 years in current department or agency	17	38	27	9	6	3	0	57	15	142
2017	11 to 20 years in current department or agency	20	35	17	20	7	1	0	56	28	96
2017	More than 20 years in current department or agency	28	49	19	0	0	0	5	80	0	20
2014	Less than 3 years in current department or agency	33	29	14	9	3	11	0	70	13	69
2014	3 to 10 years in current department or agency	17	50	18	8	6	1	0	68	14	163
2014	11 to 20 years in current department or agency	19	44	11	15	9	3	0	64	24	80
2014	More than 20 years in current department or agency	21	45	24	7	3	0	0	66	10	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	36	11	7	1	3	2	80	8	107
2017	3 to 10 years in current department or agency	26	27	23	13	6	4	0	55	20	142
2017	11 to 20 years in current department or agency	26	32	16	14	11	1	0	58	26	96
2017	More than 20 years in current department or agency	28	43	15	9	0	0	5	75	10	20
2014	Less than 3 years in current department or agency	33	34	10	13	3	7	0	72	17	69
2014	3 to 10 years in current department or agency	20	32	19	15	10	5	0	54	26	163
2014	11 to 20 years in current department or agency	24	30	14	14	14	5	0	57	29	80
2014	More than 20 years in current department or agency	28	38	14	17	3	0	0	66	21	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	41	13	9	3	3	1	74	12	107
2017	3 to 10 years in current department or agency	18	40	19	16	4	3	0	60	21	142
2017	11 to 20 years in current department or agency	21	31	23	12	13	0	0	51	25	96
2017	More than 20 years in current department or agency	23	34	25	14	0	0	5	60	15	20
2014	Less than 3 years in current department or agency	30	38	13	11	3	4	0	71	15	69
2014	3 to 10 years in current department or agency	17	36	18	22	6	1	0	53	28	163
2014	11 to 20 years in current department or agency	13	45	13	21	8	0	1	58	29	80
2014	More than 20 years in current department or agency	21	48	17	10	3	0	0	69	14	29

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	36	11	9	1	1	79	10	107
2017	3 to 10 years in current department or agency	29	36	14	15	6	0	65	21	141
2017	11 to 20 years in current department or agency	30	34	14	14	7	0	64	21	96
2017	More than 20 years in current department or agency	51	36	13	0	0	0	87	0	21
2014	Less than 3 years in current department or agency	37	39	15	7	1	0	77	9	69
2014	3 to 10 years in current department or agency	23	40	17	13	6	0	64	20	163
2014	11 to 20 years in current department or agency	33	30	11	15	10	1	63	25	80
2014	More than 20 years in current department or agency	31	38	14	17	0	0	69	17	29

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	43	12	7	1	81	8	107
2017	3 to 10 years in current department or agency	32	52	8	7	1	84	8	141
2017	11 to 20 years in current department or agency	39	33	15	6	6	72	12	96
2017	More than 20 years in current department or agency	55	36	9	0	0	91	0	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	13	15	18	3	38	3	39	35	107
2017	3 to 10 years in current department or agency	15	26	15	15	10	17	2	50	31	142
2017	11 to 20 years in current department or agency	10	30	12	17	16	13	1	47	39	96
2017	More than 20 years in current department or agency	23	40	10	13	10	0	4	66	24	21
2014	Less than 3 years in current department or agency	16	13	19	19	4	26	3	40	33	69
2014	3 to 10 years in current department or agency	12	25	10	24	17	10	2	42	46	163
2014	11 to 20 years in current department or agency	10	26	18	23	11	9	4	41	39	80
2014	More than 20 years in current department or agency	17	38	7	24	3	7	3	62	31	29

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	38	6	7	2	0	0	86	9	107
2017	3 to 10 years in current department or agency	51	29	7	10	2	1	1	81	12	142
2017	11 to 20 years in current department or agency	45	27	11	10	6	0	1	73	16	96
2017	More than 20 years in current department or agency	59	32	4	4	0	0	0	91	4	21
2014	Less than 3 years in current department or agency	45	33	6	15	0	1	0	79	15	69
2014	3 to 10 years in current department or agency	39	37	9	10	4	1	0	77	14	163
2014	11 to 20 years in current department or agency	36	38	10	10	5	1	0	75	15	80
2014	More than 20 years in current department or agency	52	34	3	3	3	0	3	89	7	29

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	37	9	4	4	12	16	78	11	25
2017	3 to 10 years in current department or agency	25	37	14	12	2	0	10	68	16	49
2017	11 to 20 years in current department or agency	30	25	9	11	14	0	11	62	28	43
2017	More than 20 years in current department or agency	25	34	8	16	9	0	8	64	27	12
2014	Less than 3 years in current department or agency	27	46	9	5	5	0	9	80	10	22
2014	3 to 10 years in current department or agency	31	29	15	8	2	0	15	70	11	52
2014	11 to 20 years in current department or agency	28	26	21	10	3	8	5	62	15	39
2014	More than 20 years in current department or agency	31	56	6	6	0	0	0	88	6	16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	32	7	6	2	1	1	84	8	107
2017	3 to 10 years in current department or agency	42	39	10	9	1	0	0	80	10	142
2017	11 to 20 years in current department or agency	42	38	10	8	2	0	0	80	10	96
2017	More than 20 years in current department or agency	51	45	0	0	4	0	0	96	4	21
2014	Less than 3 years in current department or agency	47	39	4	7	1	0	0	87	9	69
2014	3 to 10 years in current department or agency	35	44	7	10	3	0	0	79	13	163
2014	11 to 20 years in current department or agency	29	46	10	9	5	1	0	76	14	80
2014	More than 20 years in current department or agency	52	41	7	0	0	0	0	93	0	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	24	5	6	1	17	3	85	8	107
2017	3 to 10 years in current department or agency	33	32	13	13	1	7	1	70	15	142
2017	11 to 20 years in current department or agency	39	35	7	9	7	3	0	76	17	96
2017	More than 20 years in current department or agency	55	22	9	5	0	4	4	85	6	21
2014	Less than 3 years in current department or agency	37	29	10	6	6	11	0	75	13	69
2014	3 to 10 years in current department or agency	35	31	10	16	3	4	0	69	20	163
2014	11 to 20 years in current department or agency	30	30	14	15	6	5	0	63	22	80
2014	More than 20 years in current department or agency	52	34	7	3	0	3	0	89	4	29

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	9	10	2	0	79	11	107
2017	3 to 10 years in current department or agency	31	44	13	10	3	0	75	13	142
2017	11 to 20 years in current department or agency	40	42	8	9	1	0	82	10	96
2017	More than 20 years in current department or agency	46	54	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	31	41	12	12	4	0	72	16	69
2014	3 to 10 years in current department or agency	33	34	13	12	8	0	66	20	163
2014	11 to 20 years in current department or agency	24	35	15	16	9	1	59	25	80
2014	More than 20 years in current department or agency	17	66	3	10	3	0	83	14	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	42	12	5	2	0	81	7	107
2017	3 to 10 years in current department or agency	34	50	10	4	1	0	85	6	142
2017	11 to 20 years in current department or agency	46	43	5	3	3	0	89	6	96
2017	More than 20 years in current department or agency	74	26	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	50	29	9	9	3	0	80	12	69
2014	3 to 10 years in current department or agency	33	48	10	6	2	1	81	8	163
2014	11 to 20 years in current department or agency	44	38	13	4	3	0	81	6	80
2014	More than 20 years in current department or agency	59	31	3	0	7	0	90	7	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	7	8	2	0	84	9	107
2017	3 to 10 years in current department or agency	46	40	6	6	1	0	86	8	142
2017	11 to 20 years in current department or agency	56	34	5	3	1	1	91	4	96
2017	More than 20 years in current department or agency	74	26	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	55	22	10	10	3	0	77	13	69
2014	3 to 10 years in current department or agency	45	40	9	3	2	0	85	6	163
2014	11 to 20 years in current department or agency	61	25	5	6	3	0	86	9	80
2014	More than 20 years in current department or agency	66	28	0	0	7	0	93	7	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	37	8	11	2	5	3	78	14	107
2017	3 to 10 years in current department or agency	24	41	13	13	6	1	1	67	19	141
2017	11 to 20 years in current department or agency	30	44	13	7	6	0	0	74	13	96
2017	More than 20 years in current department or agency	26	51	18	5	0	0	0	77	5	21
2014	Less than 3 years in current department or agency	27	46	10	4	7	4	0	77	12	69
2014	3 to 10 years in current department or agency	15	31	22	19	12	1	0	47	31	163
2014	11 to 20 years in current department or agency	21	30	13	21	11	3	1	53	34	80
2014	More than 20 years in current department or agency	14	69	7	3	7	0	0	83	10	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	34	11	14	5	7	5	65	23	107
2017	3 to 10 years in current department or agency	18	30	13	22	17	1	0	48	39	142
2017	11 to 20 years in current department or agency	18	28	21	12	19	1	1	47	31	96
2017	More than 20 years in current department or agency	14	54	10	18	0	0	4	71	19	21
2014	Less than 3 years in current department or agency	22	32	10	16	13	6	1	58	31	69
2014	3 to 10 years in current department or agency	11	24	20	21	22	2	1	36	44	163
2014	11 to 20 years in current department or agency	14	32	11	27	13	0	4	47	41	79
2014	More than 20 years in current department or agency	17	38	17	14	10	0	3	57	25	29

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	39	4	6	1	0	89	7	107
2017	3 to 10 years in current department or agency	35	45	10	7	3	0	80	10	142
2017	11 to 20 years in current department or agency	36	34	15	7	7	0	71	14	96
2017	More than 20 years in current department or agency	55	45	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	34	45	12	7	1	0	80	9	69
2014	3 to 10 years in current department or agency	25	45	15	12	2	0	71	14	163
2014	11 to 20 years in current department or agency	29	48	9	8	6	1	77	14	80
2014	More than 20 years in current department or agency	31	52	10	7	0	0	83	7	29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	33	5	4	4	0	0	88	7	107
2017	3 to 10 years in current department or agency	35	43	13	6	3	1	0	78	9	142
2017	11 to 20 years in current department or agency	44	31	10	8	7	0	0	75	15	95
2017	More than 20 years in current department or agency	64	27	4	4	0	0	0	91	4	21
2014	Less than 3 years in current department or agency	41	44	10	4	1	0	0	84	6	69
2014	3 to 10 years in current department or agency	34	45	11	7	4	0	0	79	10	163
2014	11 to 20 years in current department or agency	36	40	8	9	5	0	3	78	14	80
2014	More than 20 years in current department or agency	41	45	10	3	0	0	0	86	3	29

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	34	9	5	0	0	0	87	5	107
2017	3 to 10 years in current department or agency	37	40	12	9	2	0	0	77	11	142
2017	11 to 20 years in current department or agency	34	42	16	4	4	0	0	76	8	96
2017	More than 20 years in current department or agency	45	37	13	5	0	0	0	82	5	21
2014	Less than 3 years in current department or agency	39	42	10	6	1	1	0	82	7	69
2014	3 to 10 years in current department or agency	31	42	15	6	5	0	1	73	11	163
2014	11 to 20 years in current department or agency	36	36	13	10	4	0	1	73	14	80
2014	More than 20 years in current department or agency	34	52	7	3	3	0	0	86	7	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	40	14	5	1	6	0	79	7	107
2017	3 to 10 years in current department or agency	22	46	17	11	2	3	0	69	13	140
2017	11 to 20 years in current department or agency	21	41	20	7	5	5	1	66	13	96
2017	More than 20 years in current department or agency	28	59	9	4	0	0	0	87	4	21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	28	6	3	1	0	0	91	4	107
2017	3 to 10 years in current department or agency	53	31	8	6	1	0	1	84	7	141
2017	11 to 20 years in current department or agency	47	35	5	8	5	0	0	82	13	96
2017	More than 20 years in current department or agency	54	32	4	10	0	0	0	86	10	21
2014	Less than 3 years in current department or agency	51	28	9	3	3	4	3	84	6	69
2014	3 to 10 years in current department or agency	44	35	10	9	2	0	1	79	11	162
2014	11 to 20 years in current department or agency	36	26	19	9	9	0	1	63	18	80
2014	More than 20 years in current department or agency	41	48	7	3	0	0	0	90	3	29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	25	12	9	5	3	18	69	17	107
2017	3 to 10 years in current department or agency	40	25	11	11	4	1	8	71	17	142
2017	11 to 20 years in current department or agency	38	24	7	6	9	0	16	73	18	95
2017	More than 20 years in current department or agency	44	13	4	9	0	0	30	81	13	21
2014	Less than 3 years in current department or agency	22	26	12	9	9	10	13	62	23	69
2014	3 to 10 years in current department or agency	40	22	11	11	8	2	6	68	21	163
2014	11 to 20 years in current department or agency	28	31	5	10	18	1	8	64	30	80
2014	More than 20 years in current department or agency	38	14	10	14	7	0	17	63	25	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	31	20	3	1	1	76	4	107
2017	3 to 10 years in current department or agency	42	38	17	2	1	0	79	3	142
2017	11 to 20 years in current department or agency	39	33	17	9	2	0	72	11	96
2017	More than 20 years in current department or agency	44	33	13	5	4	0	77	10	21
2014	Less than 3 years in current department or agency	37	35	15	9	4	0	72	13	69
2014	3 to 10 years in current department or agency	37	44	11	8	1	0	80	9	163
2014	11 to 20 years in current department or agency	25	41	20	13	1	0	66	14	80
2014	More than 20 years in current department or agency	34	31	28	7	0	0	66	7	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	16	5	2	4	5	2	88	6	107
2017	3 to 10 years in current department or agency	64	20	3	4	5	1	4	88	9	142
2017	11 to 20 years in current department or agency	72	17	0	4	3	0	4	93	7	96
2017	More than 20 years in current department or agency	77	18	0	0	0	0	4	100	0	21
2014	Less than 3 years in current department or agency	53	25	6	4	6	4	1	83	11	69
2014	3 to 10 years in current department or agency	58	20	6	4	4	2	4	84	9	163
2014	11 to 20 years in current department or agency	58	19	6	9	6	0	3	78	15	80
2014	More than 20 years in current department or agency	66	28	0	0	0	0	7	100	0	29

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	29	33	38	107
2017	3 to 10 years in current department or agency	30	40	30	142
2017	11 to 20 years in current department or agency	18	53	29	95
2017	More than 20 years in current department or agency	26	46	28	21
2014	Less than 3 years in current department or agency	41	36	23	69
2014	3 to 10 years in current department or agency	29	36	35	163
2014	11 to 20 years in current department or agency	18	50	33	80
2014	More than 20 years in current department or agency	38	48	14	29

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	19	39	13	27	3	30
2017	3 to 10 years in current department or agency	10	39	38	2	3	7	42
2017	11 to 20 years in current department or agency	50	22	17	6	6	0	18
2014	Less than 3 years in current department or agency	7	33	25	11	9999	24	28
2014	3 to 10 years in current department or agency	2	40	40	15	9999	4	48
2014	11 to 20 years in current department or agency	29	14	29	7	9999	21	14
2014	More than 20 years in current department or agency	64	27	0	0	9999	9	11

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	36	5	3	0	92	3	107
2017	3 to 10 years in current department or agency	49	42	6	1	1	91	3	141
2017	11 to 20 years in current department or agency	49	35	10	4	2	84	6	96
2017	More than 20 years in current department or agency	62	38	0	0	0	100	0	20
2014	Less than 3 years in current department or agency	54	43	1	1	0	97	1	69
2014	3 to 10 years in current department or agency	47	47	4	2	1	94	2	163
2014	11 to 20 years in current department or agency	58	26	6	8	3	84	10	80
2014	More than 20 years in current department or agency	62	34	3	0	0	97	0	29

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	43	5	5	2	3	88	7	106
2017	3 to 10 years in current department or agency	32	46	15	6	1	0	78	8	142
2017	11 to 20 years in current department or agency	33	45	11	6	4	0	79	10	96
2017	More than 20 years in current department or agency	41	46	13	0	0	0	87	0	21
2014	Less than 3 years in current department or agency	48	43	6	1	1	0	91	3	69
2014	3 to 10 years in current department or agency	38	40	16	3	2	1	78	6	163
2014	11 to 20 years in current department or agency	38	40	13	8	1	1	78	9	80
2014	More than 20 years in current department or agency	24	62	7	7	0	0	86	7	29

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	15	42	23	10	2	4	36	20	107
2017	3 to 10 years in current department or agency	3	14	45	23	14	0	1	37	17	141
2017	11 to 20 years in current department or agency	6	20	41	27	5	0	1	32	27	96
2017	More than 20 years in current department or agency	9	31	38	18	4	0	0	23	40	21
2014	Less than 3 years in current department or agency	3	18	34	25	16	1	3	42	22	68
2014	3 to 10 years in current department or agency	5	23	37	26	7	1	1	33	29	163
2014	11 to 20 years in current department or agency	5	24	45	14	9	0	4	23	30	80
2014	More than 20 years in current department or agency	10	28	28	28	7	0	0	34	38	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	9	27	26	24	8	5	56	13	107
2017	3 to 10 years in current department or agency	7	17	23	27	21	3	1	50	25	141
2017	11 to 20 years in current department or agency	2	23	20	29	22	1	2	53	26	96
2017	More than 20 years in current department or agency	5	23	44	19	9	0	0	28	28	20
2014	Less than 3 years in current department or agency	6	15	15	23	28	7	6	59	24	68
2014	3 to 10 years in current department or agency	4	12	31	32	17	2	2	51	17	163
2014	11 to 20 years in current department or agency	8	16	25	34	14	0	4	49	25	80
2014	More than 20 years in current department or agency	10	10	41	14	21	3	0	36	21	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	14	30	29	14	4	4	46	22	107
2017	3 to 10 years in current department or agency	10	20	39	18	9	1	2	28	32	142
2017	11 to 20 years in current department or agency	9	28	33	22	8	0	0	30	37	96
2017	More than 20 years in current department or agency	14	32	26	19	9	0	0	28	46	21
2014	Less than 3 years in current department or agency	10	18	26	25	13	3	4	41	30	68
2014	3 to 10 years in current department or agency	8	28	32	23	8	0	1	31	36	163
2014	11 to 20 years in current department or agency	9	21	34	23	10	1	3	34	31	80
2014	More than 20 years in current department or agency	7	31	28	14	14	3	3	30	41	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	8	27	36	23	3	3	63	9	107
2017	3 to 10 years in current department or agency	1	15	33	35	14	1	2	50	17	141
2017	11 to 20 years in current department or agency	8	14	35	34	9	0	0	43	22	96
2017	More than 20 years in current department or agency	5	9	30	38	18	0	0	56	14	20
2014	Less than 3 years in current department or agency	5	9	32	30	20	1	3	53	14	67
2014	3 to 10 years in current department or agency	3	14	41	30	11	0	1	41	17	163
2014	11 to 20 years in current department or agency	6	25	36	25	8	0	0	33	31	80
2014	More than 20 years in current department or agency	7	24	48	14	3	3	0	18	32	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	11	28	25	22	5	7	53	15	107
2017	3 to 10 years in current department or agency	7	25	35	19	9	1	4	29	34	141
2017	11 to 20 years in current department or agency	10	27	30	24	8	0	2	32	37	96
2017	More than 20 years in current department or agency	23	23	27	9	18	0	0	27	46	21
2014	Less than 3 years in current department or agency	9	15	32	19	13	1	10	36	27	68
2014	3 to 10 years in current department or agency	20	33	26	15	5	1	1	20	53	163
2014	11 to 20 years in current department or agency	19	25	36	11	6	0	3	18	45	80
2014	More than 20 years in current department or agency	21	17	45	14	0	3	0	14	39	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	17	30	23	14	9	5	43	22	107
2017	3 to 10 years in current department or agency	13	21	28	25	11	1	1	37	34	141
2017	11 to 20 years in current department or agency	6	23	27	23	17	1	2	42	31	96
2017	More than 20 years in current department or agency	9	18	39	29	5	0	0	34	28	20
2014	Less than 3 years in current department or agency	5	18	23	28	13	9	4	48	26	67
2014	3 to 10 years in current department or agency	8	13	35	25	16	1	2	42	22	163
2014	11 to 20 years in current department or agency	11	16	35	30	6	0	1	37	28	80
2014	More than 20 years in current department or agency	7	21	45	14	10	0	3	25	29	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	12	40	22	11	6	3	36	20	107
2017	3 to 10 years in current department or agency	10	19	41	20	8	1	1	28	30	141
2017	11 to 20 years in current department or agency	7	25	38	17	10	0	2	28	33	96
2017	More than 20 years in current department or agency	5	10	66	10	9	0	0	19	15	20
2014	Less than 3 years in current department or agency	6	16	28	24	19	4	3	46	24	68
2014	3 to 10 years in current department or agency	9	21	39	21	7	1	1	29	31	163
2014	11 to 20 years in current department or agency	6	31	26	26	8	1	1	35	38	80
2014	More than 20 years in current department or agency	3	17	45	17	14	3	0	32	21	29

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	5	7	2	2	87	9	107
2017	3 to 10 years in current department or agency	54	33	4	6	3	1	87	8	142
2017	11 to 20 years in current department or agency	44	33	8	8	5	1	79	13	96
2017	More than 20 years in current department or agency	58	38	5	0	0	0	95	0	20
2014	Less than 3 years in current department or agency	49	40	3	6	3	0	89	9	69
2014	3 to 10 years in current department or agency	46	31	9	11	2	0	77	13	163
2014	11 to 20 years in current department or agency	46	34	5	9	6	0	80	15	79
2014	More than 20 years in current department or agency	55	38	3	0	3	0	93	3	29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	20	4	9	0	87	9	107
2017	3 to 10 years in current department or agency	59	33	4	3	1	92	4	142
2017	11 to 20 years in current department or agency	43	41	9	3	4	84	7	96
2017	More than 20 years in current department or agency	64	36	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	57	34	3	4	1	91	6	69
2014	3 to 10 years in current department or agency	48	40	7	4	1	88	5	163
2014	11 to 20 years in current department or agency	53	35	3	5	5	88	10	80
2014	More than 20 years in current department or agency	64	29	7	0	0	93	0	28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	12	1	2	5	0	84	3	106
2017	3 to 10 years in current department or agency	36	41	15	4	1	3	0	79	6	141
2017	11 to 20 years in current department or agency	41	32	15	5	2	4	0	77	7	96
2017	More than 20 years in current department or agency	56	44	0	0	0	0	0	100	0	20
2014	Less than 3 years in current department or agency	48	28	10	6	1	7	0	81	8	69
2014	3 to 10 years in current department or agency	45	32	15	2	1	4	1	81	3	163
2014	11 to 20 years in current department or agency	44	33	15	4	1	4	0	79	5	80
2014	More than 20 years in current department or agency	34	45	14	3	0	3	0	82	4	29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	42	5	5	0	0	90	5	106
2017	3 to 10 years in current department or agency	41	44	6	4	1	3	88	6	141
2017	11 to 20 years in current department or agency	47	33	11	7	1	1	81	8	96
2017	More than 20 years in current department or agency	54	36	10	0	0	0	90	0	21
2014	Less than 3 years in current department or agency	55	38	0	4	3	0	93	7	69
2014	3 to 10 years in current department or agency	45	44	8	2	1	1	89	2	163
2014	11 to 20 years in current department or agency	48	30	16	6	0	0	78	6	80
2014	More than 20 years in current department or agency	45	48	7	0	0	0	93	0	29

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	26	5	0	1	94	1	107
2017	3 to 10 years in current department or agency	55	37	6	1	0	92	1	141
2017	11 to 20 years in current department or agency	53	32	8	4	3	85	7	96
2017	More than 20 years in current department or agency	73	27	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	74	23	1	1	0	97	1	69
2014	3 to 10 years in current department or agency	60	31	7	1	1	91	1	162
2014	11 to 20 years in current department or agency	59	26	9	4	3	85	6	80
2014	More than 20 years in current department or agency	66	31	3	0	0	97	0	29

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	31	6	6	5	9	9	79	14	107
2017	3 to 10 years in current department or agency	31	33	11	13	3	3	6	70	18	142
2017	11 to 20 years in current department or agency	29	30	20	8	10	1	2	60	19	96
2017	More than 20 years in current department or agency	41	40	4	10	4	0	0	82	14	21
2014	Less than 3 years in current department or agency	40	25	7	7	1	10	9	80	11	69
2014	3 to 10 years in current department or agency	25	29	16	12	7	5	5	61	22	163
2014	11 to 20 years in current department or agency	31	41	13	5	9	0	1	73	14	80
2014	More than 20 years in current department or agency	34	38	14	10	0	0	3	75	11	29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	38	5	4	0	3	91	4	107
2017	3 to 10 years in current department or agency	47	43	8	1	1	1	90	1	142
2017	11 to 20 years in current department or agency	60	27	12	1	0	0	87	1	96
2017	More than 20 years in current department or agency	69	13	13	0	0	4	86	0	21
2014	Less than 3 years in current department or agency	51	41	3	0	1	4	95	2	69
2014	3 to 10 years in current department or agency	52	39	6	2	0	1	92	2	163
2014	11 to 20 years in current department or agency	61	28	9	0	0	3	91	0	80
2014	More than 20 years in current department or agency	48	41	7	3	0	0	90	3	29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	35	10	7	2	5	1	80	10	106
2017	3 to 10 years in current department or agency	38	27	20	10	3	3	0	67	13	142
2017	11 to 20 years in current department or agency	35	25	12	14	12	1	1	61	27	96
2017	More than 20 years in current department or agency	54	32	5	9	0	0	0	86	9	21
2014	Less than 3 years in current department or agency	41	34	8	9	3	6	0	79	12	69
2014	3 to 10 years in current department or agency	34	33	13	10	3	4	2	71	14	163
2014	11 to 20 years in current department or agency	48	29	8	8	4	5	0	80	12	80
2014	More than 20 years in current department or agency	45	38	7	10	0	0	0	83	10	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	27	18	7	2	5	1	72	10	106
2017	3 to 10 years in current department or agency	26	33	24	10	2	3	1	61	13	142
2017	11 to 20 years in current department or agency	35	16	20	13	7	8	1	56	22	96
2017	More than 20 years in current department or agency	40	38	9	9	0	4	0	82	9	21
2014	Less than 3 years in current department or agency	25	29	22	11	1	9	3	61	14	69
2014	3 to 10 years in current department or agency	18	36	23	15	4	2	2	57	19	163
2014	11 to 20 years in current department or agency	24	36	19	8	6	5	3	65	15	80
2014	More than 20 years in current department or agency	31	48	10	3	3	3	0	82	7	29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	28	20	7	8	19	6	53	20	107
2017	3 to 10 years in current department or agency	11	26	22	21	9	9	1	42	34	142
2017	11 to 20 years in current department or agency	15	15	17	9	24	14	4	38	41	96
2017	More than 20 years in current department or agency	40	18	14	18	0	4	5	64	20	21
2014	Less than 3 years in current department or agency	17	20	18	16	6	20	3	49	28	69
2014	3 to 10 years in current department or agency	12	17	21	22	15	9	4	33	43	163
2014	11 to 20 years in current department or agency	16	19	13	21	18	13	1	41	45	80
2014	More than 20 years in current department or agency	21	28	21	17	0	3	10	56	20	29

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	51	4	5	2	89	7	107
2017	3 to 10 years in current department or agency	27	57	5	9	2	84	11	142
2017	11 to 20 years in current department or agency	38	53	2	4	3	91	7	96
2017	More than 20 years in current department or agency	40	54	0	0	5	95	5	21
2014	Less than 3 years in current department or agency	44	42	4	7	1	87	9	69
2014	3 to 10 years in current department or agency	30	46	6	15	4	76	18	163
2014	11 to 20 years in current department or agency	31	46	4	15	4	78	19	80
2014	More than 20 years in current department or agency	28	59	7	7	0	86	7	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	9	3	2	86	5	106
2017	3 to 10 years in current department or agency	48	35	8	6	3	83	8	141
2017	11 to 20 years in current department or agency	60	27	7	6	0	87	6	96
2017	More than 20 years in current department or agency	73	23	0	4	0	96	4	21
2014	Less than 3 years in current department or agency	48	37	12	1	1	85	3	68
2014	3 to 10 years in current department or agency	50	34	9	6	2	84	7	163
2014	11 to 20 years in current department or agency	53	30	5	9	4	83	13	80
2014	More than 20 years in current department or agency	66	24	3	3	3	90	7	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	26	9	1	0	0	1	90	1	107
2017	3 to 10 years in current department or agency	49	41	6	3	0	1	1	92	3	142
2017	11 to 20 years in current department or agency	58	31	9	2	0	0	0	89	2	94
2017	More than 20 years in current department or agency	68	32	0	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	49	39	6	4	0	1	0	90	4	69
2014	3 to 10 years in current department or agency	48	39	9	4	1	0	0	87	5	163
2014	11 to 20 years in current department or agency	50	29	14	5	3	0	0	79	8	80
2014	More than 20 years in current department or agency	62	31	7	0	0	0	0	93	0	29

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	20	3	1	0	1	96	1	106
2017	3 to 10 years in current department or agency	64	29	2	3	1	1	94	4	141
2017	11 to 20 years in current department or agency	69	24	2	4	0	1	94	4	96
2017	More than 20 years in current department or agency	77	18	0	0	5	0	95	5	21
2014	Less than 3 years in current department or agency	75	19	3	3	0	0	94	3	69
2014	3 to 10 years in current department or agency	76	15	6	3	1	0	91	4	163
2014	11 to 20 years in current department or agency	66	23	6	4	1	0	89	5	80
2014	More than 20 years in current department or agency	72	24	0	3	0	0	97	3	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	23	4	5	1	0	91	5	107
2017	3 to 10 years in current department or agency	58	26	7	8	1	1	85	8	142
2017	11 to 20 years in current department or agency	64	28	2	5	1	0	92	6	96
2017	More than 20 years in current department or agency	61	28	11	0	0	0	89	0	20
2014	Less than 3 years in current department or agency	61	16	7	10	6	0	77	16	69
2014	3 to 10 years in current department or agency	60	25	6	6	3	1	85	9	163
2014	11 to 20 years in current department or agency	53	29	1	14	3	1	82	16	80
2014	More than 20 years in current department or agency	52	38	3	7	0	0	90	7	29

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	13	4	4	0	0	92	4	107
2017	3 to 10 years in current department or agency	75	20	3	2	0	0	95	2	141
2017	11 to 20 years in current department or agency	77	19	3	0	1	0	96	1	96
2017	More than 20 years in current department or agency	82	14	0	4	0	0	96	4	21
2014	Less than 3 years in current department or agency	71	18	3	9	0	0	88	9	69
2014	3 to 10 years in current department or agency	76	18	2	2	1	1	95	3	163
2014	11 to 20 years in current department or agency	75	15	1	6	3	0	90	9	80
2014	More than 20 years in current department or agency	76	17	3	3	0	0	93	3	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	87	9	2	0	0	2	98	0	107
2017	3 to 10 years in current department or agency	80	16	3	0	1	0	97	1	142
2017	11 to 20 years in current department or agency	85	10	0	2	1	2	97	3	96
2017	More than 20 years in current department or agency	82	18	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	78	17	3	1	0	0	96	1	69
2014	3 to 10 years in current department or agency	81	12	2	2	2	1	93	4	163
2014	11 to 20 years in current department or agency	80	13	1	0	6	0	93	6	80
2014	More than 20 years in current department or agency	79	14	0	3	0	3	96	4	29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	17	5	1	0	0	3	94	1	107
2017	3 to 10 years in current department or agency	59	30	7	3	0	0	1	90	3	142
2017	11 to 20 years in current department or agency	66	23	6	1	0	2	1	93	1	96
2017	More than 20 years in current department or agency	73	23	4	0	0	0	0	96	0	21
2014	Less than 3 years in current department or agency	64	25	4	4	1	0	1	90	6	69
2014	3 to 10 years in current department or agency	64	24	5	4	1	1	1	91	4	163
2014	11 to 20 years in current department or agency	61	28	3	8	1	0	0	89	9	80
2014	More than 20 years in current department or agency	69	24	3	3	0	0	0	93	3	29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	16	3	1	3	1	96	1	107
2017	3 to 10 years in current department or agency	64	29	5	1	1	1	94	1	141
2017	11 to 20 years in current department or agency	75	19	4	0	2	0	96	0	96
2017	More than 20 years in current department or agency	77	23	0	0	0	0	100	0	21
2014	Less than 3 years in current department or agency	75	25	0	0	0	0	100	0	69
2014	3 to 10 years in current department or agency	65	23	4	4	2	2	92	4	163
2014	11 to 20 years in current department or agency	64	26	3	5	1	1	92	5	80
2014	More than 20 years in current department or agency	76	21	0	0	3	0	100	0	29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	10	90	107
2017	3 to 10 years in current department or agency	13	87	142
2017	11 to 20 years in current department or agency	24	76	96
2017	More than 20 years in current department or agency	0	100	21
2014	3 to 10 years in current department or agency	15	85	163
2014	11 to 20 years in current department or agency	15	85	80

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	81	10
2017	3 to 10 years in current department or agency	45	18
2017	11 to 20 years in current department or agency	56	22
2014	3 to 10 years in current department or agency	36	25
2014	11 to 20 years in current department or agency	50	12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	55	18
2017	11 to 20 years in current department or agency	48	22
2014	3 to 10 years in current department or agency	68	25
2014	11 to 20 years in current department or agency	75	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	10
2017	3 to 10 years in current department or agency	18
2014	3 to 10 years in current department or agency	25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	10
2017	3 to 10 years in current department or agency	18
2017	11 to 20 years in current department or agency	22
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	10
2017	11 to 20 years in current department or agency	22
2014	3 to 10 years in current department or agency	25

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	10
2017	3 to 10 years in current department or agency	18
2014	3 to 10 years in current department or agency	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	18
2017	11 to 20 years in current department or agency	22
2014	11 to 20 years in current department or agency	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	61	18
2017	11 to 20 years in current department or agency	53	22
2014	3 to 10 years in current department or agency	20	25
2014	11 to 20 years in current department or agency	58	12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	43	22
2014	3 to 10 years in current department or agency	32	25
2014	11 to 20 years in current department or agency	58	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	44	18
2017	11 to 20 years in current department or agency	30	22
2014	3 to 10 years in current department or agency	20	25
2014	11 to 20 years in current department or agency	67	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	62	10
2014	3 to 10 years in current department or agency	40	25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	39	22
2014	11 to 20 years in current department or agency	42	12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	100	10
2017	3 to 10 years in current department or agency	61	18
2017	11 to 20 years in current department or agency	57	22
2014	3 to 10 years in current department or agency	52	25
2014	11 to 20 years in current department or agency	58	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	39	18
2017	11 to 20 years in current department or agency	34	22
2014	3 to 10 years in current department or agency	28	25
2014	11 to 20 years in current department or agency	58	12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	10
2017	3 to 10 years in current department or agency	18
2017	11 to 20 years in current department or agency	22
2014	11 to 20 years in current department or agency	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	22

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	33	18
2017	11 to 20 years in current department or agency	52	22
2014	3 to 10 years in current department or agency	28	25
2014	11 to 20 years in current department or agency	83	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	28	18
2017	11 to 20 years in current department or agency	22	22
2014	11 to 20 years in current department or agency	50	12

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	18
2017	11 to 20 years in current department or agency	27	22
2014	11 to 20 years in current department or agency	0	12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	76	10
2017	3 to 10 years in current department or agency	56	18
2017	11 to 20 years in current department or agency	74	22
2014	3 to 10 years in current department or agency	56	25
2014	11 to 20 years in current department or agency	50	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	10
2017	3 to 10 years in current department or agency	28	18
2017	11 to 20 years in current department or agency	41	22
2014	3 to 10 years in current department or agency	20	25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	23	22
2014	3 to 10 years in current department or agency	20	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	18
2017	11 to 20 years in current department or agency	22
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	18
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	21	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	10
2014	3 to 10 years in current department or agency	24	25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	28	25
2014	11 to 20 years in current department or agency	0	12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	28	18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	28	18

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in current department or agency	0	12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	20	25

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	25

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	18
2017	11 to 20 years in current department or agency	0	20

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	38	20
2014	3 to 10 years in current department or agency	28	25

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	34	18
2017	11 to 20 years in current department or agency	56	20
2014	3 to 10 years in current department or agency	48	25
2014	11 to 20 years in current department or agency	50	12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	18
2017	11 to 20 years in current department or agency	20
2014	3 to 10 years in current department or agency	25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	61	20
2014	3 to 10 years in current department or agency	40	25
2014	11 to 20 years in current department or agency	67	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	18
2017	11 to 20 years in current department or agency	0	20

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	71	29	10
2017	3 to 10 years in current department or agency	95	5	19
2017	11 to 20 years in current department or agency	100	0	22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	14	11	4	1	43	15	62	12	107
2017	3 to 10 years in current department or agency	15	22	17	8	6	26	7	54	21	142
2017	11 to 20 years in current department or agency	13	19	12	10	15	23	7	46	37	96
2017	More than 20 years in current department or agency	26	19	18	0	5	26	4	66	7	21
2014	Less than 3 years in current department or agency	17	6	13	9	1	35	19	50	22	69
2014	3 to 10 years in current department or agency	4	14	19	12	8	31	12	32	34	163
2014	11 to 20 years in current department or agency	18	10	18	11	13	25	6	40	35	80
2014	More than 20 years in current department or agency	17	28	14	7	0	31	3	68	11	29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	28	15	6	0	14	2	75	7	107
2017	3 to 10 years in current department or agency	29	36	22	3	2	8	0	70	6	142
2017	11 to 20 years in current department or agency	29	32	11	12	8	8	0	66	22	96
2017	More than 20 years in current department or agency	55	26	0	0	5	13	0	94	6	21
2014	Less than 3 years in current department or agency	32	27	10	1	1	24	3	82	4	69
2014	3 to 10 years in current department or agency	18	27	27	7	4	13	2	54	14	163
2014	11 to 20 years in current department or agency	25	33	20	6	5	11	0	65	13	80
2014	More than 20 years in current department or agency	45	28	10	3	0	14	0	84	4	29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	107
2017	3 to 10 years in current department or agency	8	92	142
2017	More than 20 years in current department or agency	0	100	21
2014	3 to 10 years in current department or agency	4	96	163
2014	More than 20 years in current department or agency	0	100	29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	82	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	50	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	60	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	82	18	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	16	6	3	0	41	18	80	6	107
2017	3 to 10 years in current department or agency	15	15	19	3	3	37	9	55	10	142
2017	11 to 20 years in current department or agency	20	13	15	2	4	37	9	61	11	96
2017	More than 20 years in current department or agency	22	18	9	0	10	37	4	69	16	21
2014	Less than 3 years in current department or agency	17	6	12	3	1	44	16	58	11	68
2014	3 to 10 years in current department or agency	9	15	16	2	1	41	17	55	7	163
2014	11 to 20 years in current department or agency	20	14	14	6	1	39	5	61	14	79
2014	More than 20 years in current department or agency	28	17	21	0	0	31	3	68	0	29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	30	9	3	1	12	2	85	4	107
2017	3 to 10 years in current department or agency	27	35	20	3	3	10	2	71	7	142
2017	11 to 20 years in current department or agency	38	31	14	2	4	10	1	77	7	96
2017	More than 20 years in current department or agency	51	26	0	5	4	13	0	89	11	21
2014	Less than 3 years in current department or agency	37	28	12	3	0	20	0	82	4	69
2014	3 to 10 years in current department or agency	25	27	22	1	2	19	5	67	4	162
2014	11 to 20 years in current department or agency	31	30	14	3	4	18	1	75	8	80
2014	More than 20 years in current department or agency	45	21	21	0	0	14	0	76	0	29

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	16	84	107
2017	3 to 10 years in current department or agency	20	80	142
2017	11 to 20 years in current department or agency	19	81	96
2017	More than 20 years in current department or agency	28	72	21
2014	Less than 3 years in current department or agency	9	91	68
2014	3 to 10 years in current department or agency	15	85	163
2014	11 to 20 years in current department or agency	16	84	80

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	89	11	17
2017	3 to 10 years in current department or agency	66	34	29
2017	11 to 20 years in current department or agency	69	31	19
2014	3 to 10 years in current department or agency	88	12	25
2014	11 to 20 years in current department or agency	85	15	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	35	0	6	0	94	6	15
2017	3 to 10 years in current department or agency	63	37	0	0	0	100	0	19
2017	11 to 20 years in current department or agency	39	61	0	0	0	100	0	13
2014	3 to 10 years in current department or agency	64	23	9	0	5	86	5	22
2014	11 to 20 years in current department or agency	45	36	9	9	0	82	9	11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	29	9	9	5	2	26	68	20	107
2017	3 to 10 years in current department or agency	19	31	15	5	0	3	28	71	7	142
2017	11 to 20 years in current department or agency	22	43	8	4	2	2	19	82	8	96
2017	More than 20 years in current department or agency	37	54	0	0	0	0	9	100	0	21
2014	Less than 3 years in current department or agency	10	16	9	6	1	6	52	62	17	69
2014	3 to 10 years in current department or agency	6	25	12	4	1	5	48	64	11	163
2014	11 to 20 years in current department or agency	20	26	10	1	1	1	40	79	4	80
2014	More than 20 years in current department or agency	7	41	7	3	0	0	41	82	6	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	7	9	1	2	20	57	51	12	107
2017	3 to 10 years in current department or agency	2	10	11	1	3	10	62	46	15	142
2017	11 to 20 years in current department or agency	5	5	9	2	5	9	64	39	27	96
2017	More than 20 years in current department or agency	0	9	19	0	4	9	59	27	14	21
2014	Less than 3 years in current department or agency	6	3	6	1	1	20	62	49	17	69
2014	3 to 10 years in current department or agency	1	4	9	2	2	6	75	30	20	163
2014	11 to 20 years in current department or agency	3	8	10	0	3	8	70	44	11	80
2014	More than 20 years in current department or agency	0	14	17	3	3	0	62	36	18	29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	14	9	0	0	15	27	85	0	107
2017	3 to 10 years in current department or agency	29	24	9	3	1	8	26	81	6	142
2017	11 to 20 years in current department or agency	37	22	7	2	1	8	23	85	5	96
2017	More than 20 years in current department or agency	54	37	0	0	0	0	9	100	0	21
2014	Less than 3 years in current department or agency	7	13	9	0	0	19	52	70	0	69
2014	3 to 10 years in current department or agency	13	15	9	2	0	10	50	71	6	163
2014	11 to 20 years in current department or agency	28	15	5	4	0	8	41	83	7	80
2014	More than 20 years in current department or agency	24	24	3	0	0	3	45	93	0	29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	13	10	0	0	17	27	81	0	107
2017	3 to 10 years in current department or agency	26	24	13	1	0	11	26	79	1	142
2017	11 to 20 years in current department or agency	33	21	11	1	5	9	20	76	8	96
2017	More than 20 years in current department or agency	54	28	0	4	0	4	9	95	5	21
2014	Less than 3 years in current department or agency	9	10	7	3	0	18	53	65	10	69
2014	3 to 10 years in current department or agency	11	16	12	1	0	11	50	69	2	163
2014	11 to 20 years in current department or agency	29	10	9	3	1	8	41	76	7	80
2014	More than 20 years in current department or agency	24	24	7	0	0	0	45	88	0	29

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	25	4	4	1	0	0	91	5	107
2017	3 to 10 years in current department or agency	68	18	6	6	2	0	0	87	8	142
2017	11 to 20 years in current department or agency	60	23	6	5	2	2	1	86	7	96
2017	More than 20 years in current department or agency	66	34	0	0	0	0	0	100	0	20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	20	7	1	2	1	0	90	3	107
2017	3 to 10 years in current department or agency	64	26	6	1	3	1	0	91	4	141
2017	11 to 20 years in current department or agency	56	22	7	9	4	0	1	79	14	96
2017	More than 20 years in current department or agency	72	28	0	0	0	0	0	100	0	20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	5	3	2	4	90	5	107
2017	3 to 10 years in current department or agency	41	43	10	2	1	3	86	4	142
2017	11 to 20 years in current department or agency	49	28	11	8	4	0	77	12	96
2017	More than 20 years in current department or agency	52	34	14	0	0	0	86	0	20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	41	6	9	2	1	83	11	107
2017	3 to 10 years in current department or agency	26	48	13	9	3	1	74	12	141
2017	11 to 20 years in current department or agency	30	36	15	13	5	1	66	18	96
2017	More than 20 years in current department or agency	40	55	4	0	0	0	96	0	21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	34	13	3	7	0	3	77	10	107
2017	3 to 10 years in current department or agency	33	35	16	8	4	1	3	71	12	142
2017	11 to 20 years in current department or agency	54	22	6	10	7	0	1	76	17	96
2017	More than 20 years in current department or agency	54	19	13	9	4	0	0	74	13	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	32	22	19	6	1	1	52	26	107
2017	3 to 10 years in current department or agency	12	28	33	18	8	0	1	41	26	142
2017	11 to 20 years in current department or agency	16	22	34	17	9	1	0	39	27	96
2017	More than 20 years in current department or agency	18	22	36	15	9	0	0	40	24	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	30	19	8	5	1	4	68	13	107
2017	3 to 10 years in current department or agency	23	30	30	13	1	1	3	55	15	142
2017	11 to 20 years in current department or agency	22	24	30	16	8	0	0	46	24	96
2017	More than 20 years in current department or agency	36	18	29	13	4	0	0	54	18	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	28	22	13	7	3	3	56	21	107
2017	3 to 10 years in current department or agency	16	28	28	18	8	0	2	45	27	142
2017	11 to 20 years in current department or agency	18	27	29	12	13	1	0	45	26	96
2017	More than 20 years in current department or agency	23	26	19	23	9	0	0	49	32	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	20	15	6	0	1	8	78	6	106
2017	3 to 10 years in current department or agency	39	32	13	5	1	0	10	79	6	142
2017	11 to 20 years in current department or agency	40	26	16	2	2	2	12	77	5	96
2017	More than 20 years in current department or agency	26	27	24	9	0	0	13	62	10	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	31	21	11	2	1	66	13	107
2017	3 to 10 years in current department or agency	25	37	24	9	3	2	64	12	142
2017	11 to 20 years in current department or agency	24	25	27	19	5	0	49	24	96
2017	More than 20 years in current department or agency	27	35	28	10	0	0	62	10	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	35	21	10	1	0	1	68	11	107
2017	3 to 10 years in current department or agency	22	41	22	13	1	0	2	64	14	142
2017	11 to 20 years in current department or agency	26	37	17	13	5	2	0	64	19	96
2017	More than 20 years in current department or agency	36	37	13	14	0	0	0	73	14	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	34	25	11	1	0	2	62	13	107
2017	3 to 10 years in current department or agency	22	33	31	11	0	0	3	56	12	142
2017	11 to 20 years in current department or agency	25	24	32	14	4	1	0	50	18	96
2017	More than 20 years in current department or agency	18	32	29	9	9	0	4	51	18	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	37	16	12	1	3	70	14	107
2017	3 to 10 years in current department or agency	28	39	21	8	3	1	68	11	141
2017	11 to 20 years in current department or agency	35	24	23	12	5	0	60	18	96
2017	More than 20 years in current department or agency	40	34	26	0	0	0	74	0	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	32	13	9	4	0	1	73	13	107
2017	3 to 10 years in current department or agency	33	32	22	8	1	1	2	67	10	142
2017	11 to 20 years in current department or agency	32	30	21	12	4	0	0	62	17	94
2017	More than 20 years in current department or agency	26	23	32	10	9	0	0	49	19	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	26	6	2	1	2	91	3	107
2017	3 to 10 years in current department or agency	58	23	11	3	1	3	84	4	142
2017	11 to 20 years in current department or agency	72	15	7	2	1	3	90	3	96
2017	More than 20 years in current department or agency	73	10	13	0	0	4	86	0	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	83	6	2	3	3	0	3	92	6	107
2017	3 to 10 years in current department or agency	72	14	9	1	0	0	3	89	1	141
2017	11 to 20 years in current department or agency	65	21	8	5	1	0	0	86	6	96
2017	More than 20 years in current department or agency	87	9	0	0	0	4	0	100	0	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	22	5	2	1	1	92	3	107
2017	3 to 10 years in current department or agency	57	23	13	2	1	3	83	3	142
2017	11 to 20 years in current department or agency	43	36	12	7	2	0	79	9	96
2017	More than 20 years in current department or agency	77	14	9	0	0	0	91	0	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	8	1	4	1	3	88	5	107
2017	3 to 10 years in current department or agency	65	20	7	4	1	1	3	88	4	141
2017	11 to 20 years in current department or agency	55	28	9	4	3	0	0	84	7	95
2017	More than 20 years in current department or agency	85	15	0	0	0	0	0	100	0	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	6	1	1	2	1	30	94	4	106
2017	3 to 10 years in current department or agency	52	11	6	1	0	0	30	90	2	141
2017	11 to 20 years in current department or agency	55	13	4	8	1	1	18	83	12	96
2017	More than 20 years in current department or agency	64	23	4	0	0	0	9	95	0	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	16	4	0	2	1	9	94	2	107
2017	3 to 10 years in current department or agency	64	21	7	2	0	0	6	90	2	141
2017	11 to 20 years in current department or agency	65	25	5	1	0	0	4	94	1	96
2017	More than 20 years in current department or agency	68	28	4	0	0	0	0	96	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	25	14	6	7	0	1	73	13	107
2017	3 to 10 years in current department or agency	67	17	6	1	2	0	6	90	4	141
2017	11 to 20 years in current department or agency	71	18	5	0	2	1	2	93	2	96
2017	More than 20 years in current department or agency	87	13	0	0	0	0	0	100	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	32	10	2	3	1	3	85	5	106
2017	3 to 10 years in current department or agency	49	28	14	4	2	0	4	79	7	140
2017	11 to 20 years in current department or agency	44	32	19	4	2	0	0	75	6	96
2017	More than 20 years in current department or agency	82	14	0	0	0	0	4	100	0	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	38	37	11	1	51	12	107
2017	3 to 10 years in current department or agency	13	29	42	13	3	42	16	142
2017	11 to 20 years in current department or agency	10	28	41	19	3	38	22	95
2017	More than 20 years in current department or agency	23	40	28	10	0	62	10	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	11	44	22	18	0	40	16	107
2017	3 to 10 years in current department or agency	5	15	44	23	12	1	36	20	142
2017	11 to 20 years in current department or agency	7	19	40	24	11	0	35	26	95
2017	More than 20 years in current department or agency	4	14	50	23	9	0	32	18	21

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	23	11	5	2	3	5	56	44	107
2017	3 to 10 years in current department or agency	54	21	13	6	1	5	0	57	43	142
2017	11 to 20 years in current department or agency	63	20	8	4	1	3	0	65	35	96
2017	More than 20 years in current department or agency	63	32	5	0	0	0	0	63	37	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	44
2017	3 to 10 years in current department or agency	26	58
2017	11 to 20 years in current department or agency	24	31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	44
2017	3 to 10 years in current department or agency	29	58
2017	11 to 20 years in current department or agency	16	31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	44
2017	3 to 10 years in current department or agency	24	58
2017	11 to 20 years in current department or agency	24	31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	44
2017	3 to 10 years in current department or agency	57	58
2017	11 to 20 years in current department or agency	58	31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	44
2017	3 to 10 years in current department or agency	12	58
2017	11 to 20 years in current department or agency	6	31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	44
2017	3 to 10 years in current department or agency	34	58
2017	11 to 20 years in current department or agency	36	31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	2	70	9	9	7	2	44
2017	3 to 10 years in current department or agency	11	72	7	7	0	4	57
2017	11 to 20 years in current department or agency	7	69	9	3	6	6	30

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	25	11	14	10	0	7	62	26	44
2017	3 to 10 years in current department or agency	25	36	7	15	10	2	5	65	27	59
2017	11 to 20 years in current department or agency	15	33	6	27	9	0	10	54	40	31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	13	8	14	14	0	38	43	45	44
2017	3 to 10 years in current department or agency	5	9	7	14	10	3	52	31	54	58
2017	11 to 20 years in current department or agency	12	15	9	12	9	6	37	48	37	31

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.