2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	45	12	8	1	79	9	68
2017	3 to 10 years in the federal public service	39	49	6	4	1	88	5	138
2017	11 to 20 years in the federal public service	48	39	5	4	3	87	7	123
2017	More than 20 years in the federal public service	60	34	3	3	0	95	3	37
2014	Less than 3 years in the federal public service	37	50	4	7	2	87	9	46
2014	3 to 10 years in the federal public service	31	48	14	5	3	78	8	153
2014	11 to 20 years in the federal public service	39	43	8	7	3	82	10	98
2014	More than 20 years in the federal public service	44	44	9	0	2	88	2	43

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	46	9	1	0	90	1	68
2017	3 to 10 years in the federal public service	33	42	14	8	3	75	11	138
2017	11 to 20 years in the federal public service	35	40	10	10	5	75	15	123
2017	More than 20 years in the federal public service	50	34	11	5	0	84	5	37

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	36	10	0	0	0	90	0	68
2017	3 to 10 years in the federal public service	59	34	6	1	1	0	93	1	138
2017	11 to 20 years in the federal public service	64	29	2	1	3	0	94	4	124
2017	More than 20 years in the federal public service	69	29	0	3	0	0	97	3	37
2014	Less than 3 years in the federal public service	55	36	4	4	0	0	91	4	46
2014	3 to 10 years in the federal public service	63	28	8	1	1	0	91	1	153
2014	11 to 20 years in the federal public service	64	28	6	1	1	0	92	2	98
2014	More than 20 years in the federal public service	77	21	0	0	0	2	100	0	43

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	42	6	0	1	0	0	93	1	68
2017	3 to 10 years in the federal public service	46	44	6	2	1	0	0	90	4	138
2017	11 to 20 years in the federal public service	53	36	6	3	2	0	0	89	5	124
2017	More than 20 years in the federal public service	63	31	5	0	0	0	0	95	0	37
2014	Less than 3 years in the federal public service	50	37	6	7	0	0	0	87	7	46
2014	3 to 10 years in the federal public service	35	49	8	4	3	1	0	85	7	153
2014	11 to 20 years in the federal public service	45	35	15	5	0	0	0	80	5	98
2014	More than 20 years in the federal public service	72	12	7	2	5	0	2	86	7	43

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	26	8	0	0	3	92	0	68
2017	3 to 10 years in the federal public service	52	34	9	3	2	0	86	5	138
2017	11 to 20 years in the federal public service	52	36	5	4	2	1	88	6	124
2017	More than 20 years in the federal public service	60	29	5	5	0	0	89	5	37
2014	Less than 3 years in the federal public service	52	35	11	2	0	0	87	2	46
2014	3 to 10 years in the federal public service	42	42	10	5	1	0	84	6	153
2014	11 to 20 years in the federal public service	46	31	16	4	3	0	77	7	98
2014	More than 20 years in the federal public service	58	30	2	5	5	0	88	9	43

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	28	6	2	0	0	92	2	68
2017	3 to 10 years in the federal public service	48	38	8	4	3	0	86	6	138
2017	11 to 20 years in the federal public service	52	34	9	4	2	0	86	5	124
2017	More than 20 years in the federal public service	58	32	5	5	0	0	89	5	37
2014	Less than 3 years in the federal public service	56	33	9	2	0	0	89	2	46
2014	3 to 10 years in the federal public service	42	40	10	5	1	1	83	7	153
2014	11 to 20 years in the federal public service	43	36	13	5	3	0	79	8	98
2014	More than 20 years in the federal public service	60	26	5	5	5	0	86	9	43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	15	8	6	3	0	70	14	68
2017	3 to 10 years in the federal public service	42	27	17	4	7	1	1	71	12	138
2017	11 to 20 years in the federal public service	41	30	17	4	4	3	1	74	8	124
2017	More than 20 years in the federal public service	54	24	10	6	3	3	0	80	9	36
2014	Less than 3 years in the federal public service	46	35	13	4	0	2	0	82	4	46
2014	3 to 10 years in the federal public service	35	26	21	8	7	3	0	63	16	153
2014	11 to 20 years in the federal public service	39	30	12	15	4	0	0	68	19	98
2014	More than 20 years in the federal public service	53	26	9	5	2	2	2	83	7	43

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	20	7	6	0	0	0	87	6	68
2017	3 to 10 years in the federal public service	57	25	6	6	2	2	1	85	8	138
2017	11 to 20 years in the federal public service	54	25	9	7	2	2	1	81	10	124
2017	More than 20 years in the federal public service	57	27	8	5	3	0	0	84	8	37
2014	Less than 3 years in the federal public service	47	35	6	7	2	0	2	85	9	46
2014	3 to 10 years in the federal public service	50	29	14	4	3	1	0	80	7	153
2014	11 to 20 years in the federal public service	42	33	14	5	6	0	0	74	11	98
2014	More than 20 years in the federal public service	51	33	9	0	5	0	2	86	5	43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	24	7	6	0	1	1	86	6	68
2017	3 to 10 years in the federal public service	50	33	5	9	2	1	0	83	12	138
2017	11 to 20 years in the federal public service	45	29	14	6	4	0	1	75	10	124
2017	More than 20 years in the federal public service	59	25	6	11	0	0	0	84	11	36
2014	Less than 3 years in the federal public service	54	37	2	2	4	0	0	91	6	46
2014	3 to 10 years in the federal public service	41	35	12	8	3	1	0	77	11	153
2014	11 to 20 years in the federal public service	39	36	11	10	4	0	0	74	14	98
2014	More than 20 years in the federal public service	51	33	7	5	2	0	2	86	7	43

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	8	1	1	0	89	3	68
2017	3 to 10 years in the federal public service	62	23	6	4	4	0	86	8	138
2017	11 to 20 years in the federal public service	55	25	11	6	3	0	80	9	124
2017	More than 20 years in the federal public service	60	26	3	11	0	0	86	11	37
2014	Less than 3 years in the federal public service	43	38	9	4	6	0	81	11	46
2014	3 to 10 years in the federal public service	48	31	9	8	4	0	78	12	153
2014	11 to 20 years in the federal public service	47	30	11	10	2	0	77	12	98
2014	More than 20 years in the federal public service	67	21	0	7	2	2	90	10	43

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	24	11	2	0	7	1	86	2	68
2017	3 to 10 years in the federal public service	38	42	7	6	2	4	1	84	8	138
2017	11 to 20 years in the federal public service	32	37	18	5	5	3	0	71	10	124
2017	More than 20 years in the federal public service	46	32	9	6	0	0	8	85	6	36
2014	Less than 3 years in the federal public service	41	35	6	4	4	8	0	83	10	46
2014	3 to 10 years in the federal public service	33	41	11	5	7	3	1	77	11	153
2014	11 to 20 years in the federal public service	36	40	6	8	7	3	0	78	16	98
2014	More than 20 years in the federal public service	46	35	9	9	0	0	0	81	9	43

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	32	8	2	0	4	1	90	2	68
2017	3 to 10 years in the federal public service	32	42	15	6	4	1	1	75	10	137
2017	11 to 20 years in the federal public service	25	41	21	8	6	0	0	65	14	124
2017	More than 20 years in the federal public service	37	38	11	11	0	0	3	77	12	36
2014	Less than 3 years in the federal public service	43	28	13	9	4	2	0	73	14	46
2014	3 to 10 years in the federal public service	27	46	14	5	6	2	0	75	11	153
2014	11 to 20 years in the federal public service	33	38	10	12	5	2	0	72	18	98
2014	More than 20 years in the federal public service	35	40	12	14	0	0	0	74	14	43

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	33	15	5	0	10	1	77	5	68
2017	3 to 10 years in the federal public service	19	40	22	10	5	4	1	61	16	138
2017	11 to 20 years in the federal public service	17	37	22	18	6	1	0	54	24	123
2017	More than 20 years in the federal public service	24	46	22	0	6	0	3	72	6	36
2014	Less than 3 years in the federal public service	32	24	15	9	4	15	0	67	16	46
2014	3 to 10 years in the federal public service	17	49	20	7	5	2	0	67	13	153
2014	11 to 20 years in the federal public service	19	47	10	13	8	2	0	68	22	98
2014	More than 20 years in the federal public service	23	42	21	12	2	0	0	65	14	43

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	32	10	5	0	3	1	84	5	68
2017	3 to 10 years in the federal public service	28	29	18	14	5	4	1	60	21	138
2017	11 to 20 years in the federal public service	23	33	21	12	10	2	0	57	22	124
2017	More than 20 years in the federal public service	26	38	17	13	3	0	3	66	16	36
2014	Less than 3 years in the federal public service	32	29	9	15	4	11	0	69	22	46
2014	3 to 10 years in the federal public service	21	33	19	12	10	5	0	57	23	153
2014	11 to 20 years in the federal public service	20	34	14	17	10	4	0	56	29	98
2014	More than 20 years in the federal public service	32	30	14	16	7	0	0	63	23	43

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	44	7	5	1	5	0	86	7	68
2017	3 to 10 years in the federal public service	16	44	16	16	4	3	1	63	21	138
2017	11 to 20 years in the federal public service	19	30	27	12	12	0	0	49	24	124
2017	More than 20 years in the federal public service	29	27	22	19	0	0	3	58	19	36
2014	Less than 3 years in the federal public service	26	37	13	13	4	7	0	68	18	46
2014	3 to 10 years in the federal public service	18	39	18	17	6	1	0	58	23	153
2014	11 to 20 years in the federal public service	14	40	13	27	6	0	0	54	33	98
2014	More than 20 years in the federal public service	23	42	16	14	2	0	2	67	17	43

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	35	12	7	1	1	79	8	68
2017	3 to 10 years in the federal public service	29	38	14	14	6	0	67	19	138
2017	11 to 20 years in the federal public service	32	36	12	14	5	0	69	19	123
2017	More than 20 years in the federal public service	48	26	16	11	0	0	74	11	37
2014	Less than 3 years in the federal public service	34	39	18	7	2	0	74	9	46
2014	3 to 10 years in the federal public service	26	40	15	14	5	0	66	19	153
2014	11 to 20 years in the federal public service	26	36	15	13	10	0	61	23	98
2014	More than 20 years in the federal public service	42	30	9	14	2	2	74	17	43

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	42	13	3	2	83	4	68
2017	3 to 10 years in the federal public service	31	53	6	7	1	85	9	138
2017	11 to 20 years in the federal public service	40	33	16	7	5	73	11	123
2017	More than 20 years in the federal public service	42	42	8	8	0	84	8	37

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	9	12	18	0	49	5	34	40	68
2017	3 to 10 years in the federal public service	13	20	15	19	11	19	2	42	39	138
2017	11 to 20 years in the federal public service	14	32	16	13	13	10	1	53	30	124
2017	More than 20 years in the federal public service	16	40	11	13	8	11	3	64	24	37
2014	Less than 3 years in the federal public service	15	15	13	18	6	27	4	45	36	46
2014	3 to 10 years in the federal public service	12	20	12	25	16	13	2	38	48	153
2014	11 to 20 years in the federal public service	11	29	18	20	10	8	3	45	34	98
2014	More than 20 years in the federal public service	14	35	9	26	5	7	5	55	34	43

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	35	6	8	1	0	0	85	9	68
2017	3 to 10 years in the federal public service	51	30	6	9	3	1	1	82	12	138
2017	11 to 20 years in the federal public service	44	31	11	8	4	0	1	77	12	124
2017	More than 20 years in the federal public service	57	24	5	11	3	0	0	81	13	37
2014	Less than 3 years in the federal public service	46	32	9	13	0	0	0	78	13	46
2014	3 to 10 years in the federal public service	42	35	8	11	3	1	0	77	15	153
2014	11 to 20 years in the federal public service	31	43	10	11	4	1	0	74	15	98
2014	More than 20 years in the federal public service	56	30	5	2	5	0	2	88	7	43

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	25	8	0	0	17	17	88	0	12
2017	3 to 10 years in the federal public service	19	35	14	14	2	2	14	64	19	43
2017	11 to 20 years in the federal public service	33	29	11	9	11	0	7	67	21	54
2017	More than 20 years in the federal public service	15	41	5	15	11	0	14	65	30	20
2014	Less than 3 years in the federal public service	31	31	15	0	8	0	15	73	9	13
2014	3 to 10 years in the federal public service	22	30	16	8	3	0	22	66	14	37
2014	11 to 20 years in the federal public service	34	30	17	9	2	6	2	69	12	53
2014	More than 20 years in the federal public service	32	48	8	8	0	0	4	83	8	25

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	31	8	6	0	1	1	86	6	68
2017	3 to 10 years in the federal public service	43	35	11	9	2	0	0	78	12	138
2017	11 to 20 years in the federal public service	43	39	9	8	2	0	0	82	9	124
2017	More than 20 years in the federal public service	45	50	0	3	3	0	0	95	5	37
2014	Less than 3 years in the federal public service	47	37	4	9	2	0	0	84	11	46
2014	3 to 10 years in the federal public service	37	42	7	10	3	0	0	79	14	153
2014	11 to 20 years in the federal public service	30	47	10	8	4	1	0	77	12	98
2014	More than 20 years in the federal public service	46	47	5	2	0	0	0	93	2	43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	22	5	8	0	24	5	82	11	68
2017	3 to 10 years in the federal public service	35	32	12	12	2	6	1	72	16	138
2017	11 to 20 years in the federal public service	40	35	9	7	5	4	0	78	13	124
2017	More than 20 years in the federal public service	50	26	8	8	0	5	3	83	9	37
2014	Less than 3 years in the federal public service	34	31	6	7	9	13	0	75	18	46
2014	3 to 10 years in the federal public service	37	27	12	15	3	6	0	68	19	153
2014	11 to 20 years in the federal public service	32	31	13	16	4	4	0	65	21	98
2014	More than 20 years in the federal public service	44	42	7	2	2	2	0	88	5	43

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	40	9	8	0	0	83	8	68
2017	3 to 10 years in the federal public service	31	43	14	8	4	0	74	12	138
2017	11 to 20 years in the federal public service	40	39	6	13	2	0	79	15	124
2017	More than 20 years in the federal public service	42	52	5	0	0	0	95	0	37
2014	Less than 3 years in the federal public service	32	39	13	11	4	0	71	16	46
2014	3 to 10 years in the federal public service	31	34	14	13	8	0	65	22	153
2014	11 to 20 years in the federal public service	24	36	14	16	8	1	61	25	98
2014	More than 20 years in the federal public service	30	56	5	7	2	0	86	9	43

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	16	6	1	0	77	8	68
2017	3 to 10 years in the federal public service	31	53	8	5	2	0	85	7	138
2017	11 to 20 years in the federal public service	48	40	7	2	2	0	88	5	124
2017	More than 20 years in the federal public service	61	36	3	0	0	0	97	0	37
2014	Less than 3 years in the federal public service	43	38	6	11	2	0	81	13	46
2014	3 to 10 years in the federal public service	34	47	10	5	3	1	82	9	153
2014	11 to 20 years in the federal public service	42	38	14	4	2	0	80	6	98
2014	More than 20 years in the federal public service	63	28	2	2	5	0	91	7	43

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	29	7	10	3	0	80	13	68
2017	3 to 10 years in the federal public service	46	38	9	6	1	0	84	7	138
2017	11 to 20 years in the federal public service	59	32	4	3	1	1	92	4	124
2017	More than 20 years in the federal public service	61	36	0	3	0	0	97	3	37
2014	Less than 3 years in the federal public service	52	24	9	11	4	0	76	15	46
2014	3 to 10 years in the federal public service	45	41	8	4	3	0	86	7	153
2014	11 to 20 years in the federal public service	57	27	9	5	2	0	84	7	98
2014	More than 20 years in the federal public service	72	21	0	2	5	0	93	7	43

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	37	6	8	3	7	4	81	13	68
2017	3 to 10 years in the federal public service	29	36	12	14	7	1	1	67	21	137
2017	11 to 20 years in the federal public service	27	45	16	8	5	0	0	72	13	124
2017	More than 20 years in the federal public service	21	58	10	8	3	0	0	79	11	37
2014	Less than 3 years in the federal public service	21	48	11	6	7	7	0	74	14	46
2014	3 to 10 years in the federal public service	18	28	22	18	12	1	0	46	31	153
2014	11 to 20 years in the federal public service	20	35	13	19	10	2	0	56	30	98
2014	More than 20 years in the federal public service	16	63	7	5	7	0	2	81	12	43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	34	12	11	4	7	5	70	17	68
2017	3 to 10 years in the federal public service	19	30	14	19	14	3	0	51	35	138
2017	11 to 20 years in the federal public service	15	27	18	17	17	2	3	44	36	124
2017	More than 20 years in the federal public service	13	52	8	16	8	0	3	67	25	37
2014	Less than 3 years in the federal public service	17	35	4	20	15	8	0	57	38	46
2014	3 to 10 years in the federal public service	14	24	20	21	20	2	1	38	42	153
2014	11 to 20 years in the federal public service	12	29	15	25	15	0	3	43	41	97
2014	More than 20 years in the federal public service	18	40	14	9	14	0	5	61	24	43

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	5	8	1	0	85	10	68
2017	3 to 10 years in the federal public service	35	47	9	7	3	0	81	10	138
2017	11 to 20 years in the federal public service	39	36	14	5	5	0	75	11	124
2017	More than 20 years in the federal public service	51	44	0	3	3	0	95	5	37
2014	Less than 3 years in the federal public service	34	39	18	6	2	0	74	9	46
2014	3 to 10 years in the federal public service	24	48	15	12	1	0	72	13	153
2014	11 to 20 years in the federal public service	27	51	9	7	6	0	78	13	98
2014	More than 20 years in the federal public service	42	37	7	12	0	2	81	12	43

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	6	4	4	0	0	86	9	68
2017	3 to 10 years in the federal public service	36	42	12	6	4	1	0	79	9	138
2017	11 to 20 years in the federal public service	47	31	10	7	5	0	0	78	13	123
2017	More than 20 years in the federal public service	45	45	5	5	0	0	0	90	5	37
2014	Less than 3 years in the federal public service	39	39	13	6	2	0	0	79	9	46
2014	3 to 10 years in the federal public service	35	45	10	7	3	0	0	80	9	153
2014	11 to 20 years in the federal public service	33	44	8	8	6	0	1	77	14	98
2014	More than 20 years in the federal public service	46	42	7	2	0	0	2	90	2	43

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	32	8	3	0	0	0	90	3	68
2017	3 to 10 years in the federal public service	38	39	12	9	2	0	0	77	11	138
2017	11 to 20 years in the federal public service	37	40	14	6	3	0	0	77	9	124
2017	More than 20 years in the federal public service	39	42	13	5	0	0	0	82	5	37
2014	Less than 3 years in the federal public service	37	46	6	7	2	2	0	84	9	46
2014	3 to 10 years in the federal public service	32	41	16	5	5	0	1	74	11	153
2014	11 to 20 years in the federal public service	34	39	15	9	3	0	0	72	12	98
2014	More than 20 years in the federal public service	42	42	5	7	2	0	2	86	10	43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	33	11	7	2	8	0	79	9	68
2017	3 to 10 years in the federal public service	24	45	15	11	2	3	0	71	13	137
2017	11 to 20 years in the federal public service	22	41	23	5	3	5	1	67	9	124
2017	More than 20 years in the federal public service	16	67	8	6	3	0	0	84	8	36

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	6	1	1	0	0	91	3	68
2017	3 to 10 years in the federal public service	52	32	7	7	1	0	1	85	8	137
2017	11 to 20 years in the federal public service	50	34	6	6	4	0	0	84	10	124
2017	More than 20 years in the federal public service	50	37	5	8	0	0	0	87	8	37
2014	Less than 3 years in the federal public service	54	22	9	0	4	6	4	85	5	46
2014	3 to 10 years in the federal public service	43	36	9	9	2	0	1	80	11	152
2014	11 to 20 years in the federal public service	37	28	19	9	6	0	1	65	15	98
2014	More than 20 years in the federal public service	46	42	5	5	2	0	0	88	7	43

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	23	10	6	3	4	21	75	12	68
2017	3 to 10 years in the federal public service	35	29	12	13	5	1	5	68	19	138
2017	11 to 20 years in the federal public service	43	22	9	5	7	0	14	75	15	123
2017	More than 20 years in the federal public service	33	13	5	11	5	0	34	69	23	37
2014	Less than 3 years in the federal public service	24	26	13	11	7	10	9	62	22	46
2014	3 to 10 years in the federal public service	41	24	9	11	8	3	5	70	20	153
2014	11 to 20 years in the federal public service	28	28	10	10	13	2	9	62	26	98
2014	More than 20 years in the federal public service	30	16	7	9	16	0	21	59	32	43

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	26	14	1	0	1	84	1	68
2017	3 to 10 years in the federal public service	41	36	18	3	2	0	77	5	138
2017	11 to 20 years in the federal public service	36	36	19	7	2	0	72	9	124
2017	More than 20 years in the federal public service	39	35	16	8	3	0	74	11	37
2014	Less than 3 years in the federal public service	41	41	9	4	4	0	82	9	46
2014	3 to 10 years in the federal public service	38	41	12	7	1	0	79	8	153
2014	11 to 20 years in the federal public service	23	45	17	13	1	0	68	14	98
2014	More than 20 years in the federal public service	37	26	26	12	0	0	63	12	43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	16	7	3	4	4	3	85	8	68
2017	3 to 10 years in the federal public service	65	19	2	3	5	2	3	89	8	138
2017	11 to 20 years in the federal public service	73	16	1	3	2	1	4	93	6	124
2017	More than 20 years in the federal public service	70	19	3	3	3	0	3	92	6	37
2014	Less than 3 years in the federal public service	49	27	4	6	7	7	0	82	14	46
2014	3 to 10 years in the federal public service	59	21	6	4	5	3	3	85	9	153
2014	11 to 20 years in the federal public service	56	20	5	8	5	0	5	81	14	98
2014	More than 20 years in the federal public service	65	21	5	0	2	0	7	92	3	43

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	29	39	32	68
2017	3 to 10 years in the federal public service	30	38	32	138
2017	11 to 20 years in the federal public service	17	50	34	123
2017	More than 20 years in the federal public service	39	34	26	37
2014	Less than 3 years in the federal public service	37	39	24	46
2014	3 to 10 years in the federal public service	31	37	33	153
2014	11 to 20 years in the federal public service	21	43	36	98
2014	More than 20 years in the federal public service	37	49	14	43

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	15	29	15	37	5	19
2017	3 to 10 years in the federal public service	5	48	34	5	6	2	41
2017	11 to 20 years in the federal public service	23	18	45	5	5	5	21
2017	More than 20 years in the federal public service	80	0	14	0	0	6	15
2014	Less than 3 years in the federal public service	0	30	24	6	9999	40	17
2014	3 to 10 years in the federal public service	0	49	38	11	9999	2	47
2014	11 to 20 years in the federal public service	19	10	38	19	9999	14	21
2014	More than 20 years in the federal public service	62	19	0	6	9999	13	16

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	37	3	5	0	91	5	68
2017	3 to 10 years in the federal public service	46	46	5	1	1	92	3	138
2017	11 to 20 years in the federal public service	55	31	9	2	2	87	4	123
2017	More than 20 years in the federal public service	60	29	8	3	0	89	3	36
2014	Less than 3 years in the federal public service	53	43	2	2	0	96	2	46
2014	3 to 10 years in the federal public service	48	47	3	1	1	95	2	153
2014	11 to 20 years in the federal public service	53	33	5	7	2	86	9	98
2014	More than 20 years in the federal public service	67	28	5	0	0	95	0	43

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	41	6	0	2	4	92	2	67
2017	3 to 10 years in the federal public service	32	48	12	7	1	0	80	9	138
2017	11 to 20 years in the federal public service	32	45	12	6	4	0	77	10	124
2017	More than 20 years in the federal public service	45	39	10	6	0	0	84	6	37
2014	Less than 3 years in the federal public service	52	34	9	2	2	0	87	4	46
2014	3 to 10 years in the federal public service	38	43	14	2	3	1	82	5	153
2014	11 to 20 years in the federal public service	35	41	14	8	1	1	76	9	98
2014	More than 20 years in the federal public service	35	54	7	5	0	0	88	5	43

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	10	42	24	13	3	4	41	14	68
2017	3 to 10 years in the federal public service	4	16	44	21	14	0	1	35	20	138
2017	11 to 20 years in the federal public service	5	20	39	29	6	0	1	35	26	123
2017	More than 20 years in the federal public service	5	23	49	18	5	0	0	23	28	37
2014	Less than 3 years in the federal public service	2	18	29	29	18	2	2	48	21	45
2014	3 to 10 years in the federal public service	5	18	39	27	8	1	1	36	24	153
2014	11 to 20 years in the federal public service	5	27	45	13	7	0	3	21	33	98
2014	More than 20 years in the federal public service	7	33	26	25	7	0	2	33	41	43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	12	18	21	28	11	6	60	18	68
2017	3 to 10 years in the federal public service	6	14	27	28	20	2	2	50	21	138
2017	11 to 20 years in the federal public service	3	20	23	28	23	2	2	53	24	123
2017	More than 20 years in the federal public service	3	24	33	27	10	3	0	39	27	36
2014	Less than 3 years in the federal public service	7	14	14	20	33	9	4	61	23	45
2014	3 to 10 years in the federal public service	4	12	26	34	18	3	3	55	17	153
2014	11 to 20 years in the federal public service	6	16	29	31	15	0	3	47	23	98
2014	More than 20 years in the federal public service	12	9	42	18	14	2	2	34	22	43

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	26	31	16	6	6	53	18	68
2017	3 to 10 years in the federal public service	12	20	34	21	11	1	1	33	32	138
2017	11 to 20 years in the federal public service	8	25	40	19	7	0	1	27	33	124
2017	More than 20 years in the federal public service	13	29	26	22	10	0	0	32	42	37
2014	Less than 3 years in the federal public service	9	18	24	27	16	4	2	45	29	45
2014	3 to 10 years in the federal public service	8	26	32	24	8	0	1	32	35	153
2014	11 to 20 years in the federal public service	8	24	33	22	9	1	2	33	34	98
2014	More than 20 years in the federal public service	9	26	30	14	14	2	5	30	38	43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	4	18	41	30	4	3	76	5	68
2017	3 to 10 years in the federal public service	1	16	35	32	13	1	2	46	18	138
2017	11 to 20 years in the federal public service	6	13	34	36	10	0	1	47	19	123
2017	More than 20 years in the federal public service	3	13	39	32	13	0	0	45	15	36
2014	Less than 3 years in the federal public service	5	7	27	29	26	2	4	59	12	45
2014	3 to 10 years in the federal public service	3	13	39	32	13	0	1	44	17	152
2014	11 to 20 years in the federal public service	5	23	40	24	7	0	0	32	29	98
2014	More than 20 years in the federal public service	7	23	47	18	2	2	0	21	31	43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	10	21	28	24	7	8	61	15	68
2017	3 to 10 years in the federal public service	7	22	36	18	12	1	4	32	30	138
2017	11 to 20 years in the federal public service	9	25	32	23	8	0	3	32	35	123
2017	More than 20 years in the federal public service	13	29	29	16	13	0	0	29	42	37
2014	Less than 3 years in the federal public service	9	11	29	22	13	2	13	42	24	45
2014	3 to 10 years in the federal public service	19	31	25	16	7	1	1	23	51	153
2014	11 to 20 years in the federal public service	19	28	35	11	6	0	1	18	47	98
2014	More than 20 years in the federal public service	16	19	49	12	0	2	2	12	37	43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	14	27	23	13	13	6	45	21	68
2017	3 to 10 years in the federal public service	10	22	27	23	14	1	2	39	33	138
2017	11 to 20 years in the federal public service	6	23	30	25	13	1	2	40	30	123
2017	More than 20 years in the federal public service	13	16	38	25	8	0	0	32	29	36
2014	Less than 3 years in the federal public service	5	21	21	25	11	11	6	44	31	44
2014	3 to 10 years in the federal public service	7	10	36	26	17	1	2	45	18	153
2014	11 to 20 years in the federal public service	9	19	32	30	9	0	1	39	29	98
2014	More than 20 years in the federal public service	12	16	42	18	7	0	5	27	29	43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	9	36	24	14	8	3	43	17	68
2017	3 to 10 years in the federal public service	9	17	42	22	8	1	1	31	26	138
2017	11 to 20 years in the federal public service	6	26	40	17	9	0	2	26	33	123
2017	More than 20 years in the federal public service	11	14	56	11	8	0	0	19	25	36
2014	Less than 3 years in the federal public service	9	13	25	20	24	7	2	48	25	45
2014	3 to 10 years in the federal public service	7	23	37	23	8	1	1	32	30	153
2014	11 to 20 years in the federal public service	8	28	30	27	5	1	2	33	37	98
2014	More than 20 years in the federal public service	2	19	46	16	14	2	0	31	21	43

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	36	4	8	0	3	88	8	68
2017	3 to 10 years in the federal public service	52	34	4	5	4	1	87	9	138
2017	11 to 20 years in the federal public service	49	32	9	6	4	1	81	10	124
2017	More than 20 years in the federal public service	57	32	3	8	0	0	89	8	36
2014	Less than 3 years in the federal public service	50	35	4	6	4	0	85	11	46
2014	3 to 10 years in the federal public service	47	33	7	10	3	0	80	13	153
2014	11 to 20 years in the federal public service	43	36	8	9	4	0	79	13	98
2014	More than 20 years in the federal public service	55	36	2	2	5	0	90	7	42

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	15	4	10	0	86	10	68
2017	3 to 10 years in the federal public service	57	32	4	5	1	90	6	138
2017	11 to 20 years in the federal public service	49	37	8	3	3	86	6	124
2017	More than 20 years in the federal public service	63	37	0	0	0	100	0	37
2014	Less than 3 years in the federal public service	50	39	4	4	2	89	7	46
2014	3 to 10 years in the federal public service	51	38	6	4	1	89	5	153
2014	11 to 20 years in the federal public service	51	37	5	4	3	88	7	98
2014	More than 20 years in the federal public service	62	29	5	2	2	90	5	42

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	23	18	1	2	6	0	78	4	67
2017	3 to 10 years in the federal public service	42	36	12	4	2	4	0	81	7	138
2017	11 to 20 years in the federal public service	37	41	14	3	2	2	0	81	5	124
2017	More than 20 years in the federal public service	46	43	5	3	0	3	0	91	3	35
2014	Less than 3 years in the federal public service	41	26	11	9	2	11	0	76	12	46
2014	3 to 10 years in the federal public service	49	29	14	1	1	5	1	83	2	153
2014	11 to 20 years in the federal public service	38	37	17	4	1	3	0	77	5	98
2014	More than 20 years in the federal public service	44	40	12	2	0	2	0	86	2	43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	37	4	5	0	0	91	5	67
2017	3 to 10 years in the federal public service	42	44	7	4	1	3	88	5	137
2017	11 to 20 years in the federal public service	44	40	9	6	1	0	84	7	124
2017	More than 20 years in the federal public service	50	34	8	5	0	3	86	6	37
2014	Less than 3 years in the federal public service	52	39	0	4	4	0	91	9	46
2014	3 to 10 years in the federal public service	48	41	7	2	0	1	91	2	153
2014	11 to 20 years in the federal public service	42	39	13	5	1	0	81	6	98
2014	More than 20 years in the federal public service	51	37	9	2	0	0	88	2	43

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	5	0	0	95	0	68
2017	3 to 10 years in the federal public service	56	36	7	1	1	92	1	137
2017	11 to 20 years in the federal public service	53	35	6	3	2	88	5	124
2017	More than 20 years in the federal public service	63	29	5	3	0	92	3	37
2014	Less than 3 years in the federal public service	72	26	0	2	0	98	2	46
2014	3 to 10 years in the federal public service	64	29	5	1	1	93	1	153
2014	11 to 20 years in the federal public service	54	31	11	3	1	85	4	97
2014	More than 20 years in the federal public service	72	21	5	0	2	93	2	43

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	24	7	6	5	9	10	78	13	68
2017	3 to 10 years in the federal public service	29	32	10	14	4	5	6	68	20	138
2017	11 to 20 years in the federal public service	28	36	19	7	7	2	2	66	15	124
2017	More than 20 years in the federal public service	40	34	5	11	5	0	5	78	17	37
2014	Less than 3 years in the federal public service	39	20	7	7	2	13	13	79	12	46
2014	3 to 10 years in the federal public service	27	27	14	13	7	6	5	61	23	153
2014	11 to 20 years in the federal public service	28	43	15	5	7	0	2	72	13	98
2014	More than 20 years in the federal public service	39	35	12	9	2	0	2	76	12	43

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	6	3	0	5	91	3	68
2017	3 to 10 years in the federal public service	44	45	9	1	1	1	89	2	138
2017	11 to 20 years in the federal public service	58	30	10	2	0	0	88	2	124
2017	More than 20 years in the federal public service	69	18	10	0	0	3	90	0	37
2014	Less than 3 years in the federal public service	48	39	4	0	2	6	93	2	46
2014	3 to 10 years in the federal public service	54	39	5	2	0	1	93	2	153
2014	11 to 20 years in the federal public service	54	35	8	1	0	2	91	1	98
2014	More than 20 years in the federal public service	58	33	7	2	0	0	91	2	43

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	28	9	8	2	6	2	80	11	67
2017	3 to 10 years in the federal public service	31	32	22	10	3	2	0	65	13	138
2017	11 to 20 years in the federal public service	42	26	10	10	10	2	0	69	21	124
2017	More than 20 years in the federal public service	42	32	8	15	0	0	3	76	15	37
2014	Less than 3 years in the federal public service	26	38	12	11	4	9	0	70	16	46
2014	3 to 10 years in the federal public service	37	34	14	8	2	4	2	75	10	153
2014	11 to 20 years in the federal public service	44	29	6	12	5	4	0	76	18	98
2014	More than 20 years in the federal public service	53	33	7	7	0	0	0	86	7	43

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	21	16	6	3	6	2	72	10	68
2017	3 to 10 years in the federal public service	25	35	23	11	2	4	1	62	14	138
2017	11 to 20 years in the federal public service	35	21	21	13	5	5	1	59	19	123
2017	More than 20 years in the federal public service	37	32	16	5	3	8	0	75	8	37
2014	Less than 3 years in the federal public service	22	24	22	17	2	9	4	53	22	46
2014	3 to 10 years in the federal public service	17	39	24	10	4	3	2	59	15	153
2014	11 to 20 years in the federal public service	24	33	19	13	5	4	1	60	19	98
2014	More than 20 years in the federal public service	35	42	12	5	2	2	2	80	7	43

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	29	18	5	5	23	5	62	14	68
2017	3 to 10 years in the federal public service	10	27	22	18	10	9	3	42	32	138
2017	11 to 20 years in the federal public service	14	17	20	12	21	12	4	38	39	124
2017	More than 20 years in the federal public service	26	18	13	19	8	13	3	52	32	37
2014	Less than 3 years in the federal public service	10	24	15	17	7	24	2	47	32	46
2014	3 to 10 years in the federal public service	12	16	22	22	12	10	5	34	40	153
2014	11 to 20 years in the federal public service	17	17	14	18	20	11	1	40	44	98
2014	More than 20 years in the federal public service	23	26	16	19	5	5	7	55	26	43

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	50	3	1	3	93	4	68
2017	3 to 10 years in the federal public service	27	55	5	10	2	83	12	138
2017	11 to 20 years in the federal public service	36	54	3	5	2	90	7	124
2017	More than 20 years in the federal public service	34	58	0	5	3	92	8	37
2014	Less than 3 years in the federal public service	41	42	7	9	2	82	11	46
2014	3 to 10 years in the federal public service	34	42	5	14	4	76	18	153
2014	11 to 20 years in the federal public service	29	50	3	15	3	79	18	98
2014	More than 20 years in the federal public service	32	56	7	5	0	88	5	43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	42	4	3	0	92	3	68
2017	3 to 10 years in the federal public service	45	36	10	5	4	81	9	136
2017	11 to 20 years in the federal public service	61	23	9	6	1	84	7	124
2017	More than 20 years in the federal public service	60	34	3	3	0	95	3	37
2014	Less than 3 years in the federal public service	42	38	15	2	2	80	5	45
2014	3 to 10 years in the federal public service	50	33	9	6	1	84	7	153
2014	11 to 20 years in the federal public service	49	35	5	7	4	84	11	98
2014	More than 20 years in the federal public service	70	23	2	2	2	93	5	43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	9	1	0	0	0	90	1	68
2017	3 to 10 years in the federal public service	50	43	3	3	0	1	0	94	3	138
2017	11 to 20 years in the federal public service	59	26	13	2	0	0	1	86	2	122
2017	More than 20 years in the federal public service	58	40	0	0	0	0	3	100	0	37
2014	Less than 3 years in the federal public service	43	44	7	4	0	2	0	89	5	46
2014	3 to 10 years in the federal public service	50	37	8	4	1	0	0	87	5	153
2014	11 to 20 years in the federal public service	48	32	13	6	1	0	0	80	7	98
2014	More than 20 years in the federal public service	60	33	5	0	2	0	0	93	2	43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	14	5	1	0	1	94	1	68
2017	3 to 10 years in the federal public service	65	29	2	3	1	1	94	4	136
2017	11 to 20 years in the federal public service	67	27	2	3	0	1	95	3	124
2017	More than 20 years in the federal public service	76	21	0	0	3	0	97	3	37
2014	Less than 3 years in the federal public service	76	18	4	2	0	0	94	2	46
2014	3 to 10 years in the federal public service	76	15	6	3	1	0	91	3	153
2014	11 to 20 years in the federal public service	66	22	5	5	1	0	89	6	98
2014	More than 20 years in the federal public service	77	21	0	2	0	0	98	2	43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	22	4	6	1	0	89	7	68
2017	3 to 10 years in the federal public service	58	26	7	7	1	1	85	8	138
2017	11 to 20 years in the federal public service	68	24	2	5	1	0	91	6	124
2017	More than 20 years in the federal public service	55	39	6	0	0	0	94	0	36
2014	Less than 3 years in the federal public service	68	13	6	7	6	0	81	13	46
2014	3 to 10 years in the federal public service	58	25	7	7	3	1	84	10	153
2014	11 to 20 years in the federal public service	53	26	2	15	3	1	79	19	98
2014	More than 20 years in the federal public service	56	37	2	5	0	0	93	5	43

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	14	4	6	0	0	90	6	68
2017	3 to 10 years in the federal public service	75	20	3	2	0	0	95	2	137
2017	11 to 20 years in the federal public service	81	15	3	0	1	0	96	1	124
2017	More than 20 years in the federal public service	79	19	0	3	0	0	97	3	37
2014	Less than 3 years in the federal public service	74	20	2	4	0	0	94	4	46
2014	3 to 10 years in the federal public service	75	19	1	3	1	1	95	4	153
2014	11 to 20 years in the federal public service	74	12	3	8	2	0	87	10	98
2014	More than 20 years in the federal public service	77	19	2	2	0	0	95	2	43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	6	1	0	0	3	99	0	68
2017	3 to 10 years in the federal public service	79	18	2	0	1	0	97	1	138
2017	11 to 20 years in the federal public service	87	8	2	2	1	2	96	2	124
2017	More than 20 years in the federal public service	78	22	0	0	0	0	100	0	37
2014	Less than 3 years in the federal public service	81	15	2	2	0	0	96	2	46
2014	3 to 10 years in the federal public service	81	11	3	3	2	1	93	5	153
2014	11 to 20 years in the federal public service	77	16	2	0	5	0	93	5	98
2014	More than 20 years in the federal public service	84	12	0	2	0	2	98	2	43

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	18	6	1	0	0	4	93	1	68
2017	3 to 10 years in the federal public service	63	28	6	3	0	0	0	91	3	138
2017	11 to 20 years in the federal public service	66	23	7	1	0	2	1	92	1	124
2017	More than 20 years in the federal public service	71	21	5	0	0	0	3	95	0	37
2014	Less than 3 years in the federal public service	66	26	2	2	2	0	2	94	4	46
2014	3 to 10 years in the federal public service	64	24	5	5	1	1	1	90	5	153
2014	11 to 20 years in the federal public service	61	26	5	7	1	0	0	87	8	98
2014	More than 20 years in the federal public service	67	28	2	2	0	0	0	95	2	43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	14	4	0	4	1	96	0	68
2017	3 to 10 years in the federal public service	67	27	4	1	0	0	94	1	137
2017	11 to 20 years in the federal public service	75	20	4	0	1	0	96	0	124
2017	More than 20 years in the federal public service	68	24	0	0	5	3	100	0	37
2014	Less than 3 years in the federal public service	76	24	0	0	0	0	100	0	46
2014	3 to 10 years in the federal public service	67	24	3	3	3	1	94	3	153
2014	11 to 20 years in the federal public service	60	28	4	5	1	2	91	5	98
2014	More than 20 years in the federal public service	79	19	0	0	2	0	100	0	43

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	14	86	138
2017	11 to 20 years in the federal public service	24	76	124
2014	3 to 10 years in the federal public service	13	87	153
2014	11 to 20 years in the federal public service	15	85	98

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	19
2017	11 to 20 years in the federal public service	58	28
2014	3 to 10 years in the federal public service	40	20
2014	11 to 20 years in the federal public service	40	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	19
2017	11 to 20 years in the federal public service	44	28
2014	3 to 10 years in the federal public service	70	20
2014	11 to 20 years in the federal public service	73	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	19
2014	3 to 10 years in the federal public service	0	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	28
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	28
2014	3 to 10 years in the federal public service	0	20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	19
2014	3 to 10 years in the federal public service	0	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	28
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	19
2017	11 to 20 years in the federal public service	49	28
2014	3 to 10 years in the federal public service	25	20
2014	11 to 20 years in the federal public service	47	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	38	28
2014	3 to 10 years in the federal public service	25	20
2014	11 to 20 years in the federal public service	53	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	19
2017	11 to 20 years in the federal public service	30	28
2014	3 to 10 years in the federal public service	25	20
2014	11 to 20 years in the federal public service	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	19
2017	11 to 20 years in the federal public service	20	28
2014	3 to 10 years in the federal public service	40	20
2014	11 to 20 years in the federal public service	33	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	38	28
2014	11 to 20 years in the federal public service	33	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	68	19
2017	11 to 20 years in the federal public service	62	28
2014	3 to 10 years in the federal public service	55	20
2014	11 to 20 years in the federal public service	53	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	19
2017	11 to 20 years in the federal public service	38	28
2014	3 to 10 years in the federal public service	35	20
2014	11 to 20 years in the federal public service	40	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	19
2017	11 to 20 years in the federal public service	28
2014	11 to 20 years in the federal public service	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	19
2017	11 to 20 years in the federal public service	44	28
2014	3 to 10 years in the federal public service	40	20
2014	11 to 20 years in the federal public service	60	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	24	28
2014	11 to 20 years in the federal public service	40	15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	21	28
2014	11 to 20 years in the federal public service	0	15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	19
2017	11 to 20 years in the federal public service	72	28
2014	3 to 10 years in the federal public service	60	20
2014	11 to 20 years in the federal public service	40	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	19
2017	11 to 20 years in the federal public service	43	28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	19
2017	11 to 20 years in the federal public service	22	28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	28
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	15

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	20
2014	11 to 20 years in the federal public service	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	20	28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	25	20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	26

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	26	26
2014	3 to 10 years in the federal public service	35	20
2014	11 to 20 years in the federal public service	0	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	28	18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	26

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	26

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	18
2017	11 to 20 years in the federal public service	0	26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	26
2014	3 to 10 years in the federal public service	35	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	26

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	18
2017	11 to 20 years in the federal public service	51	26
2014	3 to 10 years in the federal public service	50	20
2014	11 to 20 years in the federal public service	53	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	18
2017	11 to 20 years in the federal public service	26
2014	3 to 10 years in the federal public service	20
2014	11 to 20 years in the federal public service	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	18
2017	11 to 20 years in the federal public service	51	26
2014	3 to 10 years in the federal public service	30	20
2014	11 to 20 years in the federal public service	73	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	18
2017	11 to 20 years in the federal public service	0	26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	85	15	20
2017	11 to 20 years in the federal public service	100	0	28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	13	9	3	2	48	14	63	13	68
2017	3 to 10 years in the federal public service	14	17	14	9	6	29	10	52	24	138
2017	11 to 20 years in the federal public service	14	23	14	8	12	22	6	52	28	124
2017	More than 20 years in the federal public service	18	20	21	3	5	28	5	56	13	37
2014	Less than 3 years in the federal public service	18	7	7	7	2	34	26	61	22	46
2014	3 to 10 years in the federal public service	4	12	20	11	7	34	12	30	33	153
2014	11 to 20 years in the federal public service	16	8	18	13	12	23	8	36	37	98
2014	More than 20 years in the federal public service	18	28	14	7	2	28	2	67	13	43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	25	10	7	0	21	0	78	8	68
2017	3 to 10 years in the federal public service	28	35	22	4	1	8	1	69	6	138
2017	11 to 20 years in the federal public service	33	31	15	9	7	5	0	67	17	124
2017	More than 20 years in the federal public service	37	37	8	3	3	13	0	85	7	37
2014	Less than 3 years in the federal public service	33	21	7	0	2	32	4	86	4	46
2014	3 to 10 years in the federal public service	22	26	27	6	3	14	3	57	11	153
2014	11 to 20 years in the federal public service	20	31	23	8	5	12	0	58	15	98
2014	More than 20 years in the federal public service	39	37	7	5	2	9	0	85	8	43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	9	91	138
2017	11 to 20 years in the federal public service	4	96	124
2014	11 to 20 years in the federal public service	7	93	98

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	77	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	69	31	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	12	5	1	0	44	18	83	4	68
2017	3 to 10 years in the federal public service	14	16	17	4	2	35	11	55	12	138
2017	11 to 20 years in the federal public service	19	14	16	2	4	36	9	61	10	124
2017	More than 20 years in the federal public service	18	19	8	0	8	42	5	71	15	37
2014	Less than 3 years in the federal public service	15	9	9	2	0	47	18	68	6	45
2014	3 to 10 years in the federal public service	8	13	16	1	1	43	17	54	5	153
2014	11 to 20 years in the federal public service	18	13	14	7	2	37	8	57	17	97
2014	More than 20 years in the federal public service	28	16	19	0	2	33	2	68	4	43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	25	8	1	0	15	2	89	2	68
2017	3 to 10 years in the federal public service	26	36	19	4	3	9	1	70	8	138
2017	11 to 20 years in the federal public service	37	30	15	2	4	9	2	76	7	124
2017	More than 20 years in the federal public service	42	32	3	5	3	15	0	88	9	37
2014	Less than 3 years in the federal public service	39	31	4	2	0	23	0	91	3	46
2014	3 to 10 years in the federal public service	26	26	20	1	1	20	5	69	4	152
2014	11 to 20 years in the federal public service	26	30	20	2	4	16	2	68	8	98
2014	More than 20 years in the federal public service	49	21	19	2	0	9	0	77	3	43

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	16	84	68
2017	3 to 10 years in the federal public service	18	82	138
2017	11 to 20 years in the federal public service	20	80	124
2017	More than 20 years in the federal public service	23	77	37
2014	Less than 3 years in the federal public service	11	89	46
2014	3 to 10 years in the federal public service	12	88	153
2014	11 to 20 years in the federal public service	14	86	97
2014	More than 20 years in the federal public service	16	84	43

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	91	9	11
2017	3 to 10 years in the federal public service	72	28	25
2017	11 to 20 years in the federal public service	66	34	26
2014	3 to 10 years in the federal public service	89	11	19
2014	11 to 20 years in the federal public service	86	14	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	33	0	10	0	90	10	10
2017	3 to 10 years in the federal public service	56	44	0	0	0	100	0	18
2017	11 to 20 years in the federal public service	59	41	0	0	0	100	0	17
2014	3 to 10 years in the federal public service	65	24	6	0	6	88	6	17
2014	11 to 20 years in the federal public service	42	33	17	8	0	75	8	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	30	10	8	6	3	25	66	21	68
2017	3 to 10 years in the federal public service	17	33	14	7	1	3	25	70	11	138
2017	11 to 20 years in the federal public service	24	36	10	3	1	2	25	81	5	124
2017	More than 20 years in the federal public service	29	47	3	5	3	0	13	88	9	37
2014	Less than 3 years in the federal public service	9	11	9	9	0	7	56	53	24	46
2014	3 to 10 years in the federal public service	7	22	10	4	1	5	52	65	12	153
2014	11 to 20 years in the federal public service	13	31	14	1	2	2	37	72	5	98
2014	More than 20 years in the federal public service	16	35	5	2	0	0	42	88	4	43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	6	8	0	1	19	62	52	7	68
2017	3 to 10 years in the federal public service	1	12	11	2	3	12	59	46	17	138
2017	11 to 20 years in the federal public service	7	5	9	2	5	11	62	44	23	124
2017	More than 20 years in the federal public service	0	5	16	0	3	13	63	21	10	37
2014	Less than 3 years in the federal public service	4	2	2	0	2	20	69	60	20	46
2014	3 to 10 years in the federal public service	2	3	8	1	1	8	76	32	16	153
2014	11 to 20 years in the federal public service	2	8	11	1	3	9	65	40	16	98
2014	More than 20 years in the federal public service	2	12	14	5	2	0	65	39	20	43

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	13	10	0	0	17	27	81	0	68
2017	3 to 10 years in the federal public service	31	19	10	2	1	12	25	80	5	138
2017	11 to 20 years in the federal public service	35	24	6	2	1	5	27	87	4	124
2017	More than 20 years in the federal public service	47	32	0	3	0	5	13	96	4	37
2014	Less than 3 years in the federal public service	4	11	7	0	0	22	56	70	0	46
2014	3 to 10 years in the federal public service	13	14	8	1	0	11	52	73	4	153
2014	11 to 20 years in the federal public service	20	19	8	5	0	9	38	75	10	98
2014	More than 20 years in the federal public service	30	16	5	0	0	2	46	91	0	43

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	13	12	0	0	17	27	79	0	68
2017	3 to 10 years in the federal public service	28	19	12	1	0	15	24	79	1	138
2017	11 to 20 years in the federal public service	31	22	12	1	4	6	25	76	7	124
2017	More than 20 years in the federal public service	45	29	0	3	0	10	13	97	3	37
2014	Less than 3 years in the federal public service	7	9	7	2	0	18	58	63	9	46
2014	3 to 10 years in the federal public service	11	14	10	1	0	12	52	71	2	153
2014	11 to 20 years in the federal public service	23	13	13	1	1	10	38	71	4	98
2014	More than 20 years in the federal public service	26	19	5	5	0	0	46	83	9	43

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	5	4	0	0	0	91	4	68
2017	3 to 10 years in the federal public service	68	19	6	4	3	0	0	87	7	138
2017	11 to 20 years in the federal public service	62	24	6	6	2	1	1	87	7	124
2017	More than 20 years in the federal public service	64	30	0	3	0	3	0	97	3	36

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	24	8	1	0	1	0	90	1	68
2017	3 to 10 years in the federal public service	66	22	7	1	4	1	0	89	4	137
2017	11 to 20 years in the federal public service	61	22	5	7	3	0	1	84	10	124
2017	More than 20 years in the federal public service	64	30	3	0	3	0	0	94	3	36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	39	1	3	2	5	93	5	68
2017	3 to 10 years in the federal public service	39	45	10	1	2	3	86	4	138
2017	11 to 20 years in the federal public service	49	29	12	8	2	0	78	10	124
2017	More than 20 years in the federal public service	49	38	8	0	3	3	89	3	36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	7	8	0	2	84	8	68
2017	3 to 10 years in the federal public service	26	49	12	9	4	1	75	13	137
2017	11 to 20 years in the federal public service	32	37	14	12	4	1	69	16	124
2017	More than 20 years in the federal public service	26	59	8	5	0	3	87	5	37

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	38	12	1	3	0	5	82	5	68
2017	3 to 10 years in the federal public service	32	35	16	7	6	1	3	69	14	138
2017	11 to 20 years in the federal public service	51	25	8	9	7	0	1	76	16	124
2017	More than 20 years in the federal public service	50	21	16	10	3	0	0	72	13	37

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	38	20	13	6	1	1	61	19	68
2017	3 to 10 years in the federal public service	13	25	34	18	9	0	1	38	27	138
2017	11 to 20 years in the federal public service	16	24	31	21	8	1	0	40	29	124
2017	More than 20 years in the federal public service	13	29	34	16	8	0	0	42	24	37

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	13	5	3	1	6	78	8	68
2017	3 to 10 years in the federal public service	21	31	29	13	2	1	3	54	16	138
2017	11 to 20 years in the federal public service	23	26	30	14	8	0	0	49	21	124
2017	More than 20 years in the federal public service	23	26	29	18	3	0	0	50	21	37

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	32	17	13	4	1	4	63	18	68
2017	3 to 10 years in the federal public service	18	26	27	17	9	0	2	45	27	138
2017	11 to 20 years in the federal public service	16	27	32	12	11	2	0	43	24	124
2017	More than 20 years in the federal public service	21	26	19	24	10	0	0	47	34	37

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	13	12	3	0	1	11	83	3	67
2017	3 to 10 years in the federal public service	40	31	12	7	1	0	8	78	9	138
2017	11 to 20 years in the federal public service	39	29	17	2	2	1	12	77	4	124
2017	More than 20 years in the federal public service	28	26	24	8	0	3	11	63	9	37

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	35	18	9	0	1	72	9	68
2017	3 to 10 years in the federal public service	28	34	22	10	4	2	64	14	138
2017	11 to 20 years in the federal public service	23	26	28	19	5	0	49	24	124
2017	More than 20 years in the federal public service	26	39	29	5	0	0	65	5	37

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	32	14	12	1	0	1	73	13	68
2017	3 to 10 years in the federal public service	21	41	26	9	1	0	2	64	10	138
2017	11 to 20 years in the federal public service	27	36	17	14	4	2	0	64	18	124
2017	More than 20 years in the federal public service	28	40	16	16	0	0	0	68	16	37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	29	19	10	0	0	3	69	11	68
2017	3 to 10 years in the federal public service	21	35	30	10	1	0	3	58	11	138
2017	11 to 20 years in the federal public service	23	27	34	13	3	1	0	50	16	124
2017	More than 20 years in the federal public service	15	34	27	16	5	0	3	50	22	37

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	39	14	10	0	4	75	10	68
2017	3 to 10 years in the federal public service	27	43	18	8	3	1	70	11	137
2017	11 to 20 years in the federal public service	35	25	23	13	5	0	60	18	124
2017	More than 20 years in the federal public service	38	25	32	6	0	0	63	6	37

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	33	14	7	1	0	1	77	9	68
2017	3 to 10 years in the federal public service	38	29	21	7	2	1	2	69	10	138
2017	11 to 20 years in the federal public service	28	35	19	15	3	0	0	63	18	122
2017	More than 20 years in the federal public service	28	24	29	9	10	0	0	52	19	37

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	23	4	3	0	0	92	3	68
2017	3 to 10 years in the federal public service	56	27	11	2	1	4	86	3	138
2017	11 to 20 years in the federal public service	68	16	9	2	2	3	87	4	124
2017	More than 20 years in the federal public service	69	16	8	3	0	5	89	3	37

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	1	0	1	5	0	4	93	7	68
2017	3 to 10 years in the federal public service	73	13	8	3	0	0	3	89	3	137
2017	11 to 20 years in the federal public service	67	20	9	4	1	0	0	86	5	124
2017	More than 20 years in the federal public service	81	13	3	0	0	3	0	97	0	37

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	20	5	0	1	1	93	1	68
2017	3 to 10 years in the federal public service	60	22	12	1	1	4	85	3	138
2017	11 to 20 years in the federal public service	45	35	12	6	2	0	80	8	124
2017	More than 20 years in the federal public service	68	19	11	3	0	0	87	3	37

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	8	7	1	3	1	3	88	4	68
2017	3 to 10 years in the federal public service	68	17	7	3	1	1	3	89	5	137
2017	11 to 20 years in the federal public service	56	28	8	4	3	0	1	85	7	123
2017	More than 20 years in the federal public service	69	23	8	0	0	0	0	92	0	37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	4	0	0	1	1	31	98	2	68
2017	3 to 10 years in the federal public service	55	9	4	1	0	0	29	92	2	137
2017	11 to 20 years in the federal public service	50	12	6	7	2	1	23	82	11	123
2017	More than 20 years in the federal public service	60	24	3	3	0	0	10	94	3	37

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	15	3	0	1	1	13	95	2	68
2017	3 to 10 years in the federal public service	67	19	6	1	1	0	6	91	2	137
2017	11 to 20 years in the federal public service	63	24	7	2	0	0	4	91	2	124
2017	More than 20 years in the federal public service	67	30	3	0	0	0	0	97	0	37

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	24	18	5	8	0	2	68	14	68
2017	3 to 10 years in the federal public service	66	17	8	3	1	0	4	87	5	137
2017	11 to 20 years in the federal public service	67	21	3	1	4	1	4	92	5	124
2017	More than 20 years in the federal public service	84	13	3	0	0	0	0	97	0	37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	29	10	3	1	0	4	85	4	67
2017	3 to 10 years in the federal public service	49	29	12	4	3	1	2	81	7	136
2017	11 to 20 years in the federal public service	44	30	18	4	2	0	2	76	6	124
2017	More than 20 years in the federal public service	63	24	11	0	0	0	3	89	0	37

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	42	33	6	1	60	7	68
2017	3 to 10 years in the federal public service	13	30	38	16	4	42	19	138
2017	11 to 20 years in the federal public service	9	29	44	16	2	37	18	123
2017	More than 20 years in the federal public service	21	34	35	11	0	54	11	37

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	7	45	23	24	0	47	8	68
2017	3 to 10 years in the federal public service	6	14	41	26	12	1	38	20	138
2017	11 to 20 years in the federal public service	7	18	45	19	10	0	29	26	123
2017	More than 20 years in the federal public service	3	18	43	26	11	0	37	21	37

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	24	6	0	2	3	8	64	36	68
2017	3 to 10 years in the federal public service	52	22	14	7	2	4	0	54	46	138
2017	11 to 20 years in the federal public service	58	21	10	6	1	4	0	61	39	124
2017	More than 20 years in the federal public service	63	21	13	0	0	3	0	65	35	37

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	22
2017	3 to 10 years in the federal public service	26	61
2017	11 to 20 years in the federal public service	23	45
2017	More than 20 years in the federal public service	22	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	22
2017	3 to 10 years in the federal public service	34	61
2017	11 to 20 years in the federal public service	20	45
2017	More than 20 years in the federal public service	24	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	22
2017	3 to 10 years in the federal public service	28	61
2017	11 to 20 years in the federal public service	19	45
2017	More than 20 years in the federal public service	25	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	22
2017	3 to 10 years in the federal public service	51	61
2017	11 to 20 years in the federal public service	53	45
2017	More than 20 years in the federal public service	22	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	22
2017	3 to 10 years in the federal public service	13	61
2017	11 to 20 years in the federal public service	4	45
2017	More than 20 years in the federal public service	7	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	54	22
2017	3 to 10 years in the federal public service	28	61
2017	11 to 20 years in the federal public service	45	45
2017	More than 20 years in the federal public service	23	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	4	69	18	4	4	0	22
2017	3 to 10 years in the federal public service	7	70	7	8	3	5	60
2017	11 to 20 years in the federal public service	9	70	6	7	4	4	45
2017	More than 20 years in the federal public service	16	84	0	0	0	0	11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	22	9	15	11	0	4	64	27	22
2017	3 to 10 years in the federal public service	25	34	10	15	11	2	3	62	28	61
2017	11 to 20 years in the federal public service	23	33	6	23	6	0	9	62	32	46
2017	More than 20 years in the federal public service	46	7	0	16	7	0	24	69	31	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	4	15	18	0	0	41	44	31	22
2017	3 to 10 years in the federal public service	3	12	5	10	17	3	50	32	57	60
2017	11 to 20 years in the federal public service	12	13	8	14	11	2	39	43	43	46
2017	More than 20 years in the federal public service	38	22	0	16	0	7	16	79	21	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.