2017 Public Service Employee Survey Results by Theme for Office of the Privacy Commissioner of Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 37 11 7 5 0 0 77 12 57
2017 Female gender 34 42 10 12 2 0 0 76 14 83
2014 Male gender 42 46 2 3 5 2 0 90 8 60
2014 Female gender 40 42 8 8 2 0 0 82 10 96

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 32 9 8 5 0 0 78 13 57
2017 Female gender 31 38 13 11 7 0 0 69 18 83

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 25 11 4 0 0 0 85 4 57
2017 Female gender 40 48 4 7 1 0 0 88 8 83
2014 Male gender 75 18 3 2 0 2 0 95 2 59
2014 Female gender 70 18 9 1 2 0 0 88 3 96

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 30 11 6 8 0 0 75 14 57
2017 Female gender 33 44 12 10 1 0 0 77 11 83
2014 Male gender 47 40 2 5 5 2 0 88 10 60
2014 Female gender 54 30 11 1 3 1 0 85 4 96

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 25 14 9 0 0 0 77 9 57
2017 Female gender 45 30 10 10 4 1 0 76 14 83
2014 Male gender 54 27 8 7 3 2 0 82 11 60
2014 Female gender 52 33 12 1 2 1 0 85 3 96

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 24 17 7 1 0 0 75 9 57
2017 Female gender 40 34 12 9 5 0 0 74 14 83
2014 Male gender 50 28 8 6 5 2 0 80 12 60
2014 Female gender 49 39 9 2 1 0 0 88 3 96

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 20 17 7 6 5 0 69 13 57
2017 Female gender 29 29 11 14 13 5 1 61 28 82
2014 Male gender 50 18 13 6 8 5 0 72 15 60
2014 Female gender 43 23 15 11 5 3 0 68 17 96
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 29 7 5 0 1 0 88 5 57
2017 Female gender 53 27 10 3 4 2 1 83 7 83
2014 Male gender 58 24 2 5 6 5 0 86 12 60
2014 Female gender 61 16 11 6 3 2 1 79 9 96

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 31 9 6 2 0 0 83 8 57
2017 Female gender 42 37 7 5 9 0 0 79 14 83
2014 Male gender 55 35 2 3 3 2 0 92 7 60
2014 Female gender 54 25 9 6 4 0 1 80 11 96

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 27 6 4 0 0 0 90 4 57
2017 Female gender 53 30 7 4 5 1 0 84 9 83
2014 Male gender 56 25 8 5 5 2 0 81 10 60
2014 Female gender 57 24 8 5 5 0 0 81 11 96

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 30 17 7 0 3 0 75 7 57
2017 Female gender 42 39 6 6 5 1 0 83 11 82
2014 Male gender 39 39 5 7 4 7 0 84 11 60
2014 Female gender 40 36 7 6 6 4 0 79 13 96

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 29 20 5 2 2 0 72 7 57
2017 Female gender 40 30 14 10 6 0 0 70 15 83
2014 Male gender 40 34 11 5 9 2 0 75 14 60
2014 Female gender 43 37 6 9 5 0 0 80 14 96

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 42 20 7 4 5 0 68 11 57
2017 Female gender 32 32 15 11 3 7 0 69 15 83
2014 Male gender 34 31 18 11 3 3 0 67 15 60
2014 Female gender 33 38 12 7 6 4 0 74 14 96

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 34 17 7 4 7 0 71 11 56
2017 Female gender 29 28 22 12 5 5 0 60 17 83
2014 Male gender 35 23 15 12 6 8 0 64 20 60
2014 Female gender 38 34 11 4 9 3 0 74 14 96

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 33 21 7 8 0 0 65 15 57
2017 Female gender 19 47 9 15 7 3 0 68 23 83
2014 Male gender 25 47 13 8 5 2 0 73 13 60
2014 Female gender 29 42 11 10 7 1 0 72 18 96
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 30 14 9 5 2 0 70 15 57
2017 Female gender 34 35 11 11 9 0 0 69 20 83
2014 Male gender 39 36 13 3 7 2 0 77 10 60
2014 Female gender 39 30 16 9 6 0 0 69 15 96

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 47 5 2 3 0 0 90 5 57
2017 Female gender 33 42 12 7 6 0 0 75 13 83

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 33 16 9 9 20 4 56 23 57
2017 Female gender 16 22 10 18 12 21 2 49 39 83
2014 Male gender 15 21 17 11 13 18 5 46 32 60
2014 Female gender 19 30 9 13 9 15 4 61 28 96

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 33 10 4 2 0 2 84 6 56
2017 Female gender 48 28 10 5 9 0 0 76 14 83
2014 Male gender 45 43 2 5 3 2 0 90 9 60
2014 Female gender 49 25 13 5 5 0 2 76 11 96

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 15 16 6 0 0 18 74 7 20
2017 Female gender 46 28 9 5 0 4 9 85 5 22
2014 Male gender 56 12 16 6 0 6 5 76 7 18
2014 Female gender 47 27 4 7 7 8 0 80 15 27

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 26 19 3 4 0 0 74 7 57
2017 Female gender 38 32 18 4 9 0 0 70 13 83
2014 Male gender 38 37 8 14 2 2 0 76 16 60
2014 Female gender 48 29 4 5 8 4 1 82 14 96

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 20 11 2 7 12 2 76 11 57
2017 Female gender 41 19 13 11 8 8 0 65 20 83
2014 Male gender 41 27 10 6 10 5 2 72 17 60
2014 Female gender 40 23 7 13 10 5 2 67 25 96

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 34 14 12 5 0 0 69 17 57
2017 Female gender 30 48 7 13 2 0 1 78 15 83
2014 Male gender 37 31 13 10 7 2 0 69 17 60
2014 Female gender 43 36 8 10 3 0 0 79 13 96

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 22 18 5 4 0 0 73 9 57
2017 Female gender 44 39 6 8 2 0 0 83 11 83
2014 Male gender 51 34 8 4 2 2 0 86 5 60
2014 Female gender 45 43 5 4 4 0 0 88 8 96

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 28 3 10 3 0 0 84 13 57
2017 Female gender 50 40 4 6 1 0 0 90 7 83
2014 Male gender 58 26 8 5 2 2 0 85 7 60
2014 Female gender 47 45 1 4 1 1 0 94 5 96

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 34 13 5 7 0 0 74 13 56
2017 Female gender 31 37 14 6 7 3 1 71 14 82
2014 Male gender 42 31 11 5 8 2 0 75 13 60
2014 Female gender 37 37 4 12 4 3 3 79 17 96

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 13 14 14 27 2 8 39 45 57
2017 Female gender 7 19 14 23 30 2 4 29 57 83
2014 Male gender 20 27 11 11 22 6 3 51 37 60
2014 Female gender 10 19 22 19 22 1 6 31 45 96

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 32 15 7 2 0 0 76 9 57
2017 Female gender 31 42 8 12 6 0 0 74 18 83
2014 Male gender 43 35 8 5 7 2 0 80 12 60
2014 Female gender 38 40 10 6 6 0 0 77 12 96

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 29 14 7 3 0 0 76 10 57
2017 Female gender 36 36 4 15 8 0 0 73 23 83
2014 Male gender 46 26 7 17 3 2 0 73 20 60
2014 Female gender 47 31 10 6 6 0 0 78 12 96

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 33 10 7 2 0 2 81 8 57
2017 Female gender 34 42 5 13 6 0 0 76 19 83
2014 Male gender 38 39 12 9 2 2 0 78 10 60
2014 Female gender 45 36 6 8 4 0 0 82 12 96

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 44 12 5 3 0 0 79 9 56
2017 Female gender 25 37 18 12 4 1 3 65 16 83

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 54 37 5 2 2 0 0 91 4 56
2017 Female gender 41 32 11 9 7 0 0 73 16 83
2014 Male gender 40 32 12 15 0 2 0 73 15 60
2014 Female gender 46 35 9 5 3 0 2 83 8 96

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 7 12 9 3 0 21 70 15 57
2017 Female gender 36 17 11 11 8 0 17 64 22 83
2014 Male gender 23 26 11 16 5 3 16 60 25 60
2014 Female gender 31 13 3 10 14 4 24 62 34 96

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 32 27 8 7 0 0 57 15 57
2017 Female gender 33 30 25 5 7 0 0 63 12 83
2014 Male gender 23 39 24 8 5 2 0 63 13 60
2014 Female gender 38 32 12 8 7 1 2 72 16 96

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 34 4 4 0 3 0 92 4 57
2017 Female gender 46 25 8 11 4 1 5 76 15 83
2014 Male gender 41 27 9 8 7 5 3 74 16 60
2014 Female gender 48 21 8 5 4 2 11 80 11 96

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 31 34 35 57
2017 Female gender 33 26 41 82
2014 Male gender 28 35 37 60
2014 Female gender 30 21 49 96

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 18 13 43 17 0 9 18
2017 Female gender 0 14 82 0 0 4 27
2014 Male gender 26 5 51 18 9999 0 17
2014 Female gender 19 28 43 3 9999 7 28
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 72 19 5 2 2 0 0 91 3 57
2017 Female gender 42 44 6 5 4 0 0 86 8 83
2014 Male gender 59 33 2 2 3 2 0 93 5 60
2014 Female gender 57 34 3 4 1 1 0 92 5 96

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 52 8 6 2 0 0 85 8 56
2017 Female gender 41 46 4 7 1 0 0 87 8 83
2014 Male gender 44 43 7 5 0 2 0 88 5 60
2014 Female gender 50 36 5 5 1 2 0 89 6 96

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 16 42 21 9 0 2 31 26 56
2017 Female gender 11 21 35 18 12 2 0 31 33 83
2014 Male gender 3 13 47 18 15 3 0 35 16 60
2014 Female gender 6 11 43 22 16 0 3 38 18 96

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 6 19 35 33 0 2 69 12 56
2017 Female gender 5 7 24 34 26 2 1 62 12 83
2014 Male gender 2 3 30 34 26 3 2 64 5 60
2014 Female gender 1 8 20 34 30 3 4 69 10 96

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 20 22 21 27 0 0 48 30 56
2017 Female gender 9 13 31 22 21 3 0 45 22 83
2014 Male gender 14 13 30 25 15 4 0 41 28 59
2014 Female gender 7 13 24 26 28 0 2 55 20 95

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 2 24 27 28 18 2 0 46 26 56
2017 Female gender 8 12 35 30 15 0 1 45 20 83
2014 Male gender 0 18 33 33 13 2 2 47 19 60
2014 Female gender 2 12 29 36 20 0 2 57 14 95

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 18 32 18 15 1 0 33 34 56
2017 Female gender 11 24 32 21 10 0 2 31 36 83
2014 Male gender 11 28 38 13 7 3 0 21 41 60
2014 Female gender 14 21 24 26 9 1 5 37 37 96

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 13 25 30 23 2 0 55 19 56
2017 Female gender 2 8 36 34 14 5 0 51 11 83
2014 Male gender 3 18 23 36 15 3 2 53 22 60
2014 Female gender 4 10 20 31 21 7 6 61 17 96

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 13 33 29 17 0 0 47 21 56
2017 Female gender 9 11 35 35 8 1 1 44 21 83
2014 Male gender 12 7 41 23 10 5 2 36 20 60
2014 Female gender 6 19 32 19 15 3 6 37 28 96

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 27 2 11 5 0 0 82 16 57
2017 Female gender 47 21 17 9 6 0 0 67 15 83
2014 Male gender 52 30 5 4 6 3 0 85 10 60
2014 Female gender 42 29 10 9 7 1 1 73 17 96

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 39 5 5 0 0 0 89 5 57
2017 Female gender 46 41 1 10 2 0 0 87 12 82
2014 Male gender 54 36 5 4 0 2 0 92 4 60
2014 Female gender 48 38 4 5 3 0 1 88 8 96

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 33 18 5 3 3 0 73 9 57
2017 Female gender 35 39 10 8 2 6 0 79 11 83
2014 Male gender 45 26 10 6 3 9 0 79 10 60
2014 Female gender 46 29 14 4 1 7 0 80 6 96

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 43 5 5 0 0 0 89 5 57
2017 Female gender 33 47 7 7 4 2 0 82 11 83
2014 Male gender 46 36 5 6 2 5 0 87 8 60
2014 Female gender 46 35 10 2 3 3 0 84 5 96

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 34 2 4 0 0 0 95 4 57
2017 Female gender 42 44 5 6 4 0 0 86 9 83
2014 Male gender 61 28 3 5 2 2 0 90 7 60
2014 Female gender 60 31 4 2 2 0 0 92 4 96

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 28 12 14 1 4 6 70 17 57
2017 Female gender 32 27 13 14 7 3 5 63 23 83
2014 Male gender 31 32 20 9 2 5 2 67 11 60
2014 Female gender 28 27 16 9 4 9 7 65 16 96

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 27 11 0 0 3 0 88 0 56
2017 Female gender 46 46 3 2 1 1 0 93 4 83
2014 Male gender 59 28 5 3 2 3 0 90 5 59
2014 Female gender 57 32 6 1 1 2 0 91 2 96

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 25 7 7 2 2 0 84 9 56
2017 Female gender 44 32 13 5 1 3 2 80 7 83
2014 Male gender 45 29 10 9 5 2 0 75 15 60
2014 Female gender 49 29 6 7 6 1 2 81 13 96

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 36 15 5 5 4 0 74 11 56
2017 Female gender 32 41 13 10 2 1 0 74 13 83
2014 Male gender 31 45 10 8 0 6 0 81 8 60
2014 Female gender 38 28 15 5 3 8 2 73 9 96

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 29 14 6 14 18 0 58 24 56
2017 Female gender 7 29 14 15 12 16 7 47 35 81
2014 Male gender 17 18 18 6 13 22 5 48 27 60
2014 Female gender 16 19 18 10 15 12 10 45 32 96

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 40 5 3 0 0 0 92 3 57
2017 Female gender 47 43 1 7 1 0 0 90 9 83
2014 Male gender 37 45 10 5 2 2 0 83 7 60
2014 Female gender 36 50 2 10 2 0 0 86 12 96

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 28 13 13 10 0 0 64 23 57
2017 Female gender 41 27 10 17 6 0 0 68 23 83
2014 Male gender 29 22 16 20 11 2 0 52 32 60
2014 Female gender 34 33 4 18 11 0 0 67 29 96

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 35 2 3 0 0 2 95 3 56
2017 Female gender 52 37 4 6 2 0 0 88 8 83
2014 Male gender 52 27 14 5 0 2 2 81 5 60
2014 Female gender 43 44 5 5 2 0 1 88 7 96

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 79 13 5 2 1 0 0 92 3 57
2017 Female gender 75 24 0 0 0 1 0 100 0 83
2014 Male gender 63 24 8 2 2 2 0 89 3 60
2014 Female gender 68 21 6 3 1 0 0 90 4 96

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 24 4 6 1 0 0 89 7 57
2017 Female gender 59 24 6 7 4 0 0 83 10 83
2014 Male gender 52 18 18 6 3 2 0 72 10 60
2014 Female gender 58 31 2 6 2 0 1 89 8 96

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 72 19 4 2 4 0 0 91 6 57
2017 Female gender 63 29 3 4 1 0 0 92 5 83
2014 Male gender 68 20 4 5 2 2 0 90 7 60
2014 Female gender 70 22 3 3 1 0 1 93 4 96

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 84 13 1 2 0 0 0 97 2 57
2017 Female gender 83 7 4 5 0 0 0 91 5 83
2014 Male gender 88 2 3 2 2 2 2 93 3 60
2014 Female gender 85 9 2 2 0 0 1 95 2 96

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 18 5 0 3 0 0 91 3 57
2017 Female gender 57 35 4 1 1 0 1 93 3 83
2014 Male gender 64 20 5 5 3 2 2 86 9 60
2014 Female gender 62 26 7 3 1 0 1 89 4 96

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 67 15 8 1 2 5 2 88 3 57
2017 Female gender 72 24 2 1 0 1 0 97 1 83
2014 Male gender 72 15 7 0 0 6 0 93 0 60
2014 Female gender 65 23 5 3 0 3 0 92 3 96

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 19 81 56
2017 Female gender 15 85 83
2014 Male gender 16 84 60
2014 Female gender 27 73 96

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 51 10
2017 Female gender 54 12
2014 Male gender 50 10
2014 Female gender 51 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 58 10
2017 Female gender 80 12
2014 Male gender 51 10
2014 Female gender 61 26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 12
2014 Female gender 18 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12
2014 Male gender 0 10
2014 Female gender 0 26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12
2014 Male gender 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Male gender 69 10
2014 Male gender 50 10
2014 Female gender 34 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 69 10
2017 Female gender 54 12
2014 Male gender 51 10
2014 Female gender 61 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 59 10
2017 Female gender 54 12
2014 Female gender 47 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 Female gender 38 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Female gender 40 12
2014 Female gender 34 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 10
2017 Female gender 39 12
2014 Male gender 59 10
2014 Female gender 73 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 Male gender 50 10
2014 Female gender 43 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12
2014 Male gender 0 10
2014 Female gender 0 26

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Female gender 48 12
2014 Female gender 41 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 Female gender 30 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 51 10
2017 Female gender 49 12
2014 Female gender 54 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 Female gender 39 26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 12
2014 Female gender 23 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10
2014 Female gender 0 26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12
2014 Male gender 0 10
2014 Female gender 0 26

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Female gender 31 26

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10
2014 Female gender 20 26

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10
2014 Female gender 0 26

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Female gender 39 12
2014 Female gender 27 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Male gender 49 10
2017 Female gender 39 12
2014 Male gender 60 10
2014 Female gender 53 26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 12
2014 Male gender 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Female gender 60 12
2014 Male gender 69 10
2014 Female gender 42 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 90 10 10
2017 Female gender 93 7 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 18 12 9 3 40 1 58 21 57
2017 Female gender 8 9 25 3 3 41 11 35 14 83
2014 Male gender 20 11 9 2 7 39 12 64 17 60
2014 Female gender 17 18 9 3 8 30 15 62 21 96

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 30 16 13 2 7 0 68 15 57
2017 Female gender 23 36 18 4 3 16 0 70 8 83
2014 Male gender 36 36 8 7 0 10 3 83 8 60
2014 Female gender 29 29 12 7 3 18 2 72 13 96

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 10 90 83
2014 Male gender 11 89 60
2014 Female gender 8 92 96

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 22 8 3 2 40 9 75 10 57
2017 Female gender 7 12 23 2 2 48 6 40 10 82
2014 Male gender 19 12 16 0 0 43 11 65 0 60
2014 Female gender 16 9 14 1 4 44 11 56 12 96

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 34 13 3 0 4 4 83 3 57
2017 Female gender 25 36 15 5 2 16 1 73 9 83
2014 Male gender 35 33 13 2 0 17 0 82 2 60
2014 Female gender 34 26 11 1 4 22 1 78 7 96

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 14 86 57
2017 Female gender 18 82 83
2014 Male gender 8 92 60
2014 Female gender 17 83 96

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 83 17 15
2014 Female gender 83 17 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Female gender 42 51 7 0 0 0 0 93 0 12
2014 Female gender 56 36 8 0 0 0 0 92 0 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 37 7 5 3 2 7 83 9 57
2017 Female gender 24 39 13 8 1 4 10 73 11 83
2014 Male gender 28 38 20 5 2 4 4 71 7 60
2014 Female gender 26 43 10 10 0 1 11 77 11 96

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 18 7 0 4 42 11 78 8 57
2017 Female gender 3 13 26 4 6 36 13 30 18 83
2014 Male gender 12 14 25 3 3 36 7 46 11 60
2014 Female gender 7 14 19 4 2 35 19 47 13 96

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 24 6 2 0 12 4 91 2 57
2017 Female gender 31 30 13 5 1 8 11 77 7 83
2014 Male gender 37 33 12 0 2 12 4 84 2 60
2014 Female gender 39 33 6 1 1 8 12 90 2 96

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 26 7 2 0 15 4 89 2 57
2017 Female gender 24 33 16 2 2 11 11 74 6 83
2014 Male gender 39 33 12 0 3 13 0 83 4 60
2014 Female gender 34 33 8 1 1 12 11 86 3 95
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 23 4 9 0 0 0 88 9 57
2017 Female gender 55 24 2 9 8 1 0 80 17 83

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 72 16 5 5 0 2 0 90 5 57
2017 Female gender 64 19 4 6 5 2 0 85 11 83

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 67 20 7 3 0 4 0 90 3 57
2017 Female gender 51 39 8 1 0 1 0 91 1 83

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 46 17 15 0 0 0 68 15 57
2017 Female gender 20 50 12 11 6 1 0 71 17 83

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 19 20 9 9 0 0 63 18 57
2017 Female gender 38 28 16 7 9 0 1 67 17 82

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 25 23 29 12 0 0 36 41 57
2017 Female gender 16 18 26 22 18 0 0 34 40 83

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 30 21 11 9 1 2 58 20 57
2017 Female gender 19 26 26 14 14 0 1 46 28 83

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 32 16 18 22 0 0 44 39 57
2017 Female gender 19 19 22 21 15 0 4 39 38 83

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 24 14 6 4 1 4 75 10 57
2017 Female gender 40 20 17 6 6 0 11 68 13 83

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 30 27 9 3 0 0 61 12 57
2017 Female gender 29 25 26 9 10 0 0 54 20 82

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 39 17 4 7 0 0 72 11 56
2017 Female gender 33 33 16 7 9 0 1 67 17 82

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 29 23 14 6 0 0 58 20 57
2017 Female gender 26 31 19 10 14 0 0 57 24 82

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 38 18 8 4 0 0 70 12 57
2017 Female gender 31 29 14 11 13 0 2 61 25 82

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 24 24 10 8 0 0 57 19 57
2017 Female gender 33 31 17 6 8 1 3 67 15 82

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 26 13 7 6 0 0 75 13 57
2017 Female gender 44 22 20 7 5 0 2 67 12 83

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 80 5 9 2 2 2 0 87 4 57
2017 Female gender 72 13 7 4 2 0 1 86 6 83

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 17 15 5 2 0 0 78 6 57
2017 Female gender 56 25 12 1 4 0 2 83 5 83

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 72 4 18 3 2 0 0 77 5 57
2017 Female gender 50 22 11 10 5 1 1 74 15 83

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 6 4 0 1 0 23 94 2 57
2017 Female gender 58 10 2 1 1 0 27 94 3 83

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 20 15 2 0 0 3 82 2 57
2017 Female gender 61 26 5 0 1 0 7 93 1 82

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 75 18 2 2 2 0 2 94 4 57
2017 Female gender 74 13 3 0 3 1 5 94 4 83

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 33 6 7 2 0 2 86 8 57
2017 Female gender 57 28 10 1 2 0 1 87 4 83

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 30 34 18 5 2 0 42 23 57
2017 Female gender 11 26 36 17 10 0 0 37 27 83

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 21 34 28 9 2 0 38 28 57
2017 Female gender 12 22 31 25 9 0 2 35 34 82
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 27 7 4 14 3 0 45 55 57
2017 Female gender 28 40 8 7 11 6 0 30 70 83

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 38 30
2017 Female gender 29 55

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 30
2017 Female gender 37 55

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 20 30
2017 Female gender 25 55

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 47 30
2017 Female gender 41 55

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 7 30
2017 Female gender 5 55

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 29 30
2017 Female gender 26 55

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 7 65 5 9 3 10 30
2017 Female gender 8 65 11 12 0 4 52

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 23 13 11 0 4 2 74 11 30
2017 Female gender 26 39 10 12 7 0 7 70 20 55

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 7 10 9 11 8 41 41 40 30
2017 Female gender 7 11 10 1 12 6 53 44 33 55
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