2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	45	11	7	5	77	12	271
2017	Female gender	44	43	7	4	1	87	5	461
2014	Male gender	30	44	14	8	4	75	12	308
2014	Female gender	32	44	13	6	5	76	11	503
2011	Male gender	27	36	17	12	8	63	20	289
2011	Female gender	31	44	10	8	8	74	16	498
2008	Male gender	36	36	15	9	5	71	14	303
2008	Female gender	40	42	9	6	3	82	8	497

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	32	19	11	8	1	0	62	19	271
2017	Female gender	35	38	13	8	6	0	0	73	14	460

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	33	9	5	2	84	6	270
2017	Female gender	56	36	7	2	0	92	2	461
2014	Male gender	53	33	9	2	2	87	4	306
2014	Female gender	60	31	6	1	1	91	2	504
2011	Male gender	52	30	12	5	1	81	7	289
2011	Female gender	53	35	8	3	1	88	4	499

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	42	11	6	1	1	81	8	270
2017	Female gender	46	41	8	3	1	0	87	5	459
2014	Male gender	40	40	13	5	2	0	79	8	308
2014	Female gender	44	38	10	5	3	0	82	8	503
2011	Male gender	36	40	11	9	4	0	76	13	289
2011	Female gender	35	46	8	7	4	0	81	11	499
2008	Male gender	39	39	11	8	4	0	78	12	307
2008	Female gender	45	43	5	4	3	0	88	6	498

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	40	16	6	6	1	72	12	270
2017	Female gender	36	40	13	5	4	1	77	10	461
2014	Male gender	25	32	24	11	6	1	58	18	308
2014	Female gender	20	38	22	12	7	2	58	19	504
2011	Male gender	16	23	24	16	19	1	40	35	290
2011	Female gender	15	26	22	17	18	2	42	36	497

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	40	17	7	6	1	70	12	271
2017	Female gender	36	41	11	7	4	1	78	11	460
2014	Male gender	25	31	26	11	6	1	57	17	308
2014	Female gender	19	44	18	12	6	1	64	18	504
2011	Male gender	16	27	20	14	22	1	44	36	290
2011	Female gender	15	29	17	17	20	1	45	38	497
2008	Male gender	21	35	19	15	10	0	56	25	307
2008	Female gender	22	38	17	16	6	1	60	22	498

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	31	15	10	6	2	0	68	16	269
2017	Female gender	41	31	12	8	4	4	1	76	12	460
2014	Male gender	29	26	20	11	9	5	1	58	21	307
2014	Female gender	29	29	15	11	10	4	1	62	22	503
2011	Male gender	21	24	18	13	16	7	1	49	32	290
2011	Female gender	22	27	17	11	13	8	2	54	27	498
2008	Male gender	23	28	17	14	13	4	0	54	28	307
2008	Female gender	25	32	16	12	8	6	1	61	21	498

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	35	11	6	1	2	0	81	8	269
2017	Female gender	48	35	7	4	3	2	1	86	7	460
2014	Male gender	46	31	13	3	4	1	1	79	7	308
2014	Female gender	43	33	11	6	3	3	0	79	9	504
2011	Male gender	41	28	18	7	4	2	0	71	11	289
2011	Female gender	44	29	13	7	4	2	1	75	12	497
2008	Male gender	39	30	12	9	7	3	1	71	16	306
2008	Female gender	43	33	13	7	3	2	0	77	10	498

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	37	10	6	4	1	1	80	10	271
2017	Female gender	45	36	7	6	5	1	0	82	11	461
2014	Male gender	44	31	13	6	4	1	1	76	10	307
2014	Female gender	43	32	9	10	4	1	0	77	14	504
2011	Male gender	35	34	11	11	7	1	0	71	18	289
2011	Female gender	40	34	10	9	6	1	0	75	15	496
2008	Male gender	35	36	11	9	9	0	0	71	18	306
2008	Female gender	39	35	11	10	4	0	1	75	14	498

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	32	13	5	3	0	0	79	8	271
2017	Female gender	54	31	6	5	4	0	0	85	9	460
2014	Male gender	50	32	9	5	3	0	1	82	8	308
2014	Female gender	48	28	11	8	5	1	1	77	13	503

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	31	22	8	8	8	0	58	18	271
2017	Female gender	25	39	13	7	6	10	0	71	14	461
2014	Male gender	18	34	17	10	9	11	1	59	22	308
2014	Female gender	14	34	20	14	5	13	0	55	22	504
2011	Male gender	14	23	23	13	17	10	0	41	34	290
2011	Female gender	8	21	22	16	17	14	0	34	40	496

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	34	22	11	9	4	0	56	21	271
2017	Female gender	24	37	18	10	6	5	0	64	17	461
2014	Male gender	18	26	22	16	12	5	1	47	30	308
2014	Female gender	13	33	21	17	10	6	0	50	28	504
2011	Male gender	11	17	22	16	31	2	0	29	49	290
2011	Female gender	8	20	18	19	32	3	0	29	52	497
2008	Male gender	20	25	18	17	18	2	0	46	35	307
2008	Female gender	13	32	19	19	13	3	1	47	33	498

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	30	24	12	10	7	0	50	25	271
2017	Female gender	17	33	20	12	6	10	1	57	21	460
2014	Male gender	13	26	23	16	12	9	1	43	31	307
2014	Female gender	10	25	24	19	12	11	0	39	34	504
2011	Male gender	6	18	21	23	26	6	0	26	52	290
2011	Female gender	4	22	16	20	31	6	0	28	55	499
2008	Male gender	7	25	22	22	19	4	0	34	43	307
2008	Female gender	6	27	24	22	14	7	0	36	38	497

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	26	25	11	12	9	47	25	271
2017	Female gender	22	34	18	10	7	9	61	19	460
2014	Male gender	22	22	19	14	13	9	49	30	308
2014	Female gender	18	31	19	13	9	10	54	25	504
2011	Male gender	8	18	19	20	28	7	28	52	289
2011	Female gender	8	21	15	19	26	11	33	51	499
2008	Male gender	12	27	21	15	18	6	42	35	307
2008	Female gender	11	32	21	15	12	9	47	30	497

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	40	20	13	11	5	55	24	270
2017	Female gender	19	37	19	12	8	5	59	21	459
2014	Male gender	15	32	22	14	12	4	49	28	305
2014	Female gender	11	36	19	17	12	4	49	31	504
2011	Male gender	9	22	19	21	25	4	32	48	289
2011	Female gender	6	26	16	23	26	2	33	50	497
2008	Male gender	13	30	20	21	14	2	43	36	307
2008	Female gender	10	39	17	20	10	3	51	32	498

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	40	18	9	10	1	0	62	20	271
2017	Female gender	33	35	14	11	6	0	0	69	17	460
2014	Male gender	23	38	18	12	8	0	0	61	21	308
2014	Female gender	26	37	16	12	7	1	1	64	20	504
2011	Male gender	19	35	14	17	16	0	0	54	32	290
2011	Female gender	19	39	15	16	10	0	0	59	26	499

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	46	13	8	4	0	0	75	12	270
2017	Female gender	34	48	9	7	2	0	0	82	9	461

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	21	21	17	7	19	4	42	30	271
2017	Female gender	12	24	16	10	8	25	6	51	26	461
2014	Male gender	14	24	21	17	8	13	3	45	30	308
2014	Female gender	11	23	16	16	10	20	4	45	34	503

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	40	14	5	3	1	0	77	9	271
2017	Female gender	41	39	10	5	4	1	0	81	9	461
2014	Male gender	38	35	16	6	4	0	1	74	10	308
2014	Female gender	38	32	14	9	5	1	1	72	14	504
2011	Male gender	28	40	18	9	6	0	0	67	15	289
2011	Female gender	38	35	11	8	7	0	0	74	15	497
2008	Male gender	30	33	16	10	10	1	1	64	20	307
2008	Female gender	34	32	14	13	5	0	1	68	18	497

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	39	15	8	0	1	9	75	8	64
2017	Female gender	21	42	10	5	4	9	9	76	12	98
2014	Male gender	20	36	16	9	4	4	10	65	16	68
2014	Female gender	27	40	19	6	1	5	2	72	8	89

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	39	14	8	4	2	0	74	12	271
2017	Female gender	33	43	9	9	4	2	1	78	13	461
2014	Male gender	30	38	19	9	3	1	0	69	12	308
2014	Female gender	36	38	9	10	3	3	1	77	14	503
2011	Male gender	33	33	14	10	8	2	1	67	18	290
2011	Female gender	32	41	10	10	4	1	1	75	15	497
2008	Male gender	32	34	13	10	8	2	1	69	18	307
2008	Female gender	33	40	11	8	5	1	1	75	13	498

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	30	15	10	6	10	0	65	19	270
2017	Female gender	31	31	13	8	6	10	0	70	16	461
2014	Male gender	26	28	18	12	8	7	1	59	22	308
2014	Female gender	30	29	12	10	5	12	1	69	18	503
2011	Male gender	27	25	17	11	11	8	1	57	24	290
2011	Female gender	30	31	13	12	5	9	1	67	19	498
2008	Male gender	30	27	14	11	10	6	1	62	23	307
2008	Female gender	34	28	13	9	6	8	2	69	16	498

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	40	15	11	4	0	0	70	15	270
2017	Female gender	34	44	8	9	3	0	1	79	13	460
2014	Male gender	29	39	15	12	5	0	0	68	17	308
2014	Female gender	28	44	9	14	3	0	1	73	18	504
2011	Male gender	21	39	17	15	8	0	1	60	23	287
2011	Female gender	25	45	12	12	5	0	1	71	17	498
2008	Male gender	23	39	18	13	5	1	1	64	18	307
2008	Female gender	28	45	12	10	4	0	1	74	14	498

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	39	13	5	2	0	0	81	6	271
2017	Female gender	51	36	7	3	1	0	0	88	5	460
2014	Male gender	40	36	14	5	5	0	0	76	10	308
2014	Female gender	43	39	8	5	5	0	0	82	10	504
2011	Male gender	40	35	11	9	6	0	0	75	15	289
2011	Female gender	42	40	8	5	3	0	1	83	9	496
2008	Male gender	39	36	12	6	6	0	0	76	12	307
2008	Female gender	46	38	9	4	3	1	0	84	6	498

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	36	8	5	3	0	84	8	270
2017	Female gender	54	36	4	3	1	0	91	4	460
2014	Male gender	43	37	9	6	4	1	80	10	308
2014	Female gender	46	39	6	5	4	0	85	9	504
2011	Male gender	41	39	10	6	4	0	80	10	288
2011	Female gender	46	43	4	4	3	0	89	7	498
2008	Male gender	39	40	9	5	6	0	80	11	306
2008	Female gender	49	40	7	2	2	0	89	4	498

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	37	19	12	9	3	0	58	22	271
2017	Female gender	25	37	16	11	7	4	0	64	19	461
2014	Male gender	21	33	20	13	8	5	1	57	22	308
2014	Female gender	20	34	16	11	11	5	2	59	24	502
2011	Male gender	17	26	18	15	22	1	0	43	38	287
2011	Female gender	14	36	19	15	13	2	0	51	29	498
2008	Male gender	15	31	17	21	15	2	0	46	36	307
2008	Female gender	15	37	21	15	10	2	0	53	25	496

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	23	22	21	17	3	2	37	40	271
2017	Female gender	14	27	15	19	18	4	3	44	40	461
2014	Male gender	14	22	21	13	22	4	5	40	38	308
2014	Female gender	14	23	18	17	20	4	5	40	40	503
2011	Male gender	10	21	19	18	29	2	2	32	49	287
2011	Female gender	9	24	17	22	24	2	2	35	48	498
2008	Male gender	11	22	18	22	25	0	1	34	47	307
2008	Female gender	11	26	17	20	21	2	2	39	43	496

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	44	13	9	4	1	1	73	13	270
2017	Female gender	33	43	11	7	6	0	0	76	13	460
2014	Male gender	25	42	14	12	6	0	1	68	18	307
2014	Female gender	20	43	15	14	6	0	1	65	20	504
2011	Male gender	22	37	17	14	9	0	1	60	23	290
2011	Female gender	23	38	14	13	10	1	0	62	24	499

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	40	17	6	6	0	70	13	268
2017	Female gender	38	40	12	3	6	1	79	9	461
2014	Male gender	30	35	19	10	6	0	66	16	308
2014	Female gender	31	37	16	10	5	1	69	15	502

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	42	17	8	5	1	1	71	12	270
2017	Female gender	34	44	11	7	3	0	1	79	10	460
2014	Male gender	31	40	14	9	4	1	0	72	13	308
2014	Female gender	26	40	18	10	5	0	1	67	15	504
2011	Male gender	28	43	13	10	4	1	1	72	15	289
2011	Female gender	27	39	14	13	5	1	1	68	18	497

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	42	22	7	6	3	1	63	14	271
2017	Female gender	20	46	18	7	4	5	0	70	12	459

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	35	12	6	3	0	1	79	9	271
2017	Female gender	50	31	9	5	3	1	1	83	8	460
2014	Male gender	38	34	16	7	4	1	1	73	11	307
2014	Female gender	38	36	13	6	5	1	1	76	11	504
2011	Male gender	34	33	16	10	5	1	1	69	15	290
2011	Female gender	36	38	11	8	5	1	1	75	14	499

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	26	13	8	7	3	17	65	19	270
2017	Female gender	23	25	14	5	8	4	20	63	18	460
2014	Male gender	24	19	15	10	7	5	20	57	23	308
2014	Female gender	22	20	14	9	9	4	22	57	24	503
2011	Male gender	23	19	16	9	11	4	18	54	26	290
2011	Female gender	24	20	12	8	13	3	21	58	27	499
2008	Male gender	28	24	14	11	8	2	15	62	22	306
2008	Female gender	29	22	10	9	10	4	15	63	24	498

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	52	31	9	3	3	2	85	5	271
2017	Female gender	44	36	11	5	3	1	81	8	460
2014	Male gender	47	32	15	4	2	1	80	5	308
2014	Female gender	42	36	13	5	2	1	80	8	504
2011	Male gender	35	31	17	10	4	3	68	14	290
2011	Female gender	35	33	18	7	4	3	70	12	497
2008	Male gender	28	32	20	13	7	1	60	20	307
2008	Female gender	24	34	23	12	6	1	59	18	495

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	29	7	5	3	5	6	83	9	269
2017	Female gender	56	24	5	3	3	5	3	87	7	461
2014	Male gender	51	21	8	4	5	4	6	81	10	308
2014	Female gender	53	21	6	5	6	4	6	81	12	504
2011	Male gender	43	32	9	5	5	3	3	80	11	290
2011	Female gender	53	25	6	5	6	3	3	82	12	496

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	18	49	33	271
2017	Female gender	19	47	35	461
2014	Male gender	27	40	33	308
2014	Female gender	27	43	31	504
2011	Male gender	31	35	34	290
2011	Female gender	25	41	34	499

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	25	21	40	2	13	0	49
2017	Female gender	24	16	26	5	24	6	86
2014	Male gender	25	17	32	5	9999	21	82
2014	Female gender	17	20	37	8	9999	18	131
2011	Male gender	24	10	42	17	9999	7	92
2011	Female gender	23	16	38	10	9999	14	123

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	42	9	4	4	1	83	8	271
2017	Female gender	47	39	9	4	1	0	86	5	461
2014	Male gender	39	45	10	4	1	1	84	6	308
2014	Female gender	43	42	8	4	2	1	86	6	504
2011	Male gender	30	37	17	9	6	1	68	15	290
2011	Female gender	30	38	13	10	7	2	70	18	497
2008	Male gender	44	34	11	5	5	1	79	10	307
2008	Female gender	45	38	9	5	2	0	83	7	497

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	47	16	6	5	2	73	11	270
2017	Female gender	33	49	10	5	2	2	82	8	457
2014	Male gender	20	41	19	10	9	1	62	19	308
2014	Female gender	24	41	18	9	6	2	66	15	504
2011	Male gender	12	30	19	17	22	1	42	39	289
2011	Female gender	15	32	14	15	24	1	47	39	498

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	22	34	22	11	2	2	34	30	271
2017	Female gender	7	20	40	20	9	2	2	30	28	459
2014	Male gender	9	27	33	19	9	1	3	28	37	308
2014	Female gender	14	28	34	13	7	1	3	21	44	504
2011	Male gender	27	32	22	11	6	2	1	17	61	289
2011	Female gender	28	30	27	8	4	1	2	12	61	496
2008	Male gender	10	30	37	13	8	1	1	21	41	306
2008	Female gender	12	33	32	15	5	1	2	20	47	498

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	8	14	32	24	17	4	2	43	23	270
2017	Female gender	6	13	32	27	14	5	3	45	20	459
2014	Male gender	13	23	35	13	11	2	3	26	38	306
2014	Female gender	16	27	32	13	6	3	3	20	46	504
2011	Male gender	28	23	27	10	7	3	2	18	53	288
2011	Female gender	31	27	25	9	5	3	1	14	60	497
2008	Male gender	16	24	31	15	11	2	2	27	42	304
2008	Female gender	13	25	33	17	9	2	3	27	39	495

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	21	30	18	9	4	6	30	37	270
2017	Female gender	11	18	34	17	13	3	4	32	31	457
2014	Male gender	22	24	20	15	11	4	4	28	50	307
2014	Female gender	22	29	24	9	8	3	5	18	56	503
2011	Male gender	22	21	28	15	9	2	4	25	45	289
2011	Female gender	25	26	25	10	6	4	5	17	56	497
2008	Male gender	16	25	25	17	9	5	4	28	45	305
2008	Female gender	15	23	30	17	7	4	5	26	41	498

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	14	29	30	19	2	2	50	20	267
2017	Female gender	5	13	31	28	19	1	3	49	19	456
2014	Male gender	8	13	29	27	16	3	4	46	23	304
2014	Female gender	7	17	33	24	13	1	4	39	26	503
2011	Male gender	13	16	29	23	12	2	4	37	32	287
2011	Female gender	13	17	34	19	10	2	5	31	33	496
2008	Male gender	6	21	30	27	12	0	3	41	28	305
2008	Female gender	8	19	36	25	7	2	3	34	29	497

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	20	32	15	11	1	4	28	38	270
2017	Female gender	14	17	33	17	14	2	3	32	33	458
2014	Male gender	16	21	32	14	11	1	4	27	39	307
2014	Female gender	19	28	25	13	9	2	4	23	50	504
2011	Male gender	28	25	22	13	8	2	2	21	55	289
2011	Female gender	26	26	25	12	6	2	4	19	55	498
2008	Male gender	23	28	22	14	9	1	3	24	53	306
2008	Female gender	19	33	26	12	5	1	3	18	54	497

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	15	24	33	15	2	4	51	23	270
2017	Female gender	7	15	28	26	15	5	4	45	24	459
2014	Male gender	11	15	30	22	14	4	5	39	28	307
2014	Female gender	10	19	27	22	11	4	6	38	33	503
2011	Male gender	14	18	27	20	13	3	6	36	34	287
2011	Female gender	12	21	26	18	11	5	7	34	37	497
2008	Male gender	15	24	29	17	12	2	2	30	40	305
2008	Female gender	15	25	30	15	9	3	4	26	42	497

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	20	34	18	9	3	3	29	34	270
2017	Female gender	9	19	38	17	9	5	3	29	30	459
2014	Male gender	18	20	30	12	12	4	4	26	41	308
2014	Female gender	17	24	30	13	9	5	3	24	44	503

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	29	11	7	5	2	77	11	271
2017	Female gender	46	35	8	5	5	1	82	11	461
2014	Male gender	47	30	8	9	5	1	77	14	308
2014	Female gender	46	30	8	8	7	1	77	14	503

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	42	9	5	3	83	8	271
2017	Female gender	48	37	6	6	3	85	9	461
2014	Male gender	45	42	8	3	1	88	5	307
2014	Female gender	45	38	8	6	2	83	9	503

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	39	20	3	2	6	1	73	6	270
2017	Female gender	35	43	12	4	2	4	0	81	6	460
2014	Male gender	33	36	18	4	1	8	0	75	6	308
2014	Female gender	32	39	15	4	3	7	0	76	8	504

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	47	15	3	2	3	79	5	271
2017	Female gender	33	49	11	3	2	2	83	5	459
2014	Male gender	35	40	14	5	3	3	78	8	307
2014	Female gender	32	40	17	4	3	5	76	7	504
2011	Male gender	20	32	21	10	10	6	56	21	289
2011	Female gender	18	33	18	13	13	5	54	27	497

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	45	6	3	5	0	0	87	8	270
2017	Female gender	46	40	8	3	2	0	0	86	6	461
2014	Male gender	41	38	13	4	2	1	0	80	6	308
2014	Female gender	40	41	12	4	3	0	0	81	7	502
2011	Male gender	25	31	18	13	12	1	1	57	25	290
2011	Female gender	22	36	18	10	12	2	0	59	22	499
2008	Male gender	32	34	16	10	7	1	0	67	17	307
2008	Female gender	29	41	16	9	5	0	0	70	14	497

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	34	17	9	6	6	5	65	16	271
2017	Female gender	25	33	15	6	7	8	6	67	15	461
2014	Male gender	33	33	13	8	4	3	5	72	14	305
2014	Female gender	29	30	14	7	8	6	5	68	17	504

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	43	13	2	2	3	0	83	3	269
2017	Female gender	38	45	8	3	1	4	0	88	4	458
2014	Male gender	38	39	15	2	1	4	1	81	3	308
2014	Female gender	35	42	11	3	1	7	0	83	5	503
2011	Male gender	26	38	18	5	7	6	0	68	13	289
2011	Female gender	26	37	16	9	6	5	0	67	16	498

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	37	15	10	7	6	1	66	18	270
2017	Female gender	28	39	12	10	5	6	0	72	16	460
2014	Male gender	28	37	17	5	7	5	1	70	13	308
2014	Female gender	28	37	14	10	5	5	1	69	16	503
2011	Male gender	25	29	17	10	11	6	1	59	23	290
2011	Female gender	21	38	12	11	7	9	2	67	20	497
2008	Male gender	27	31	17	11	9	3	2	61	21	306
2008	Female gender	30	32	11	14	7	4	2	66	23	497

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	36	17	11	7	11	1	60	20	270
2017	Female gender	16	36	19	12	6	10	1	58	20	458
2014	Male gender	21	35	19	9	7	6	2	61	18	308
2014	Female gender	22	32	20	10	6	8	1	61	18	503
2011	Male gender	10	27	23	16	13	9	1	41	33	290
2011	Female gender	9	29	23	15	9	12	3	45	28	496

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	16	25	22	10	10	13	4	49	24	269
2017	Female gender	17	24	17	12	12	13	4	49	30	460
2014	Male gender	15	22	17	16	14	14	2	44	36	308
2014	Female gender	9	20	22	19	13	15	3	36	38	502
2011	Male gender	9	19	19	16	20	16	0	34	43	290
2011	Female gender	8	19	19	17	16	17	4	33	43	496

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	45	7	8	4	81	12	270
2017	Female gender	43	46	3	6	3	89	9	460
2014	Male gender	31	49	8	8	4	80	11	308
2014	Female gender	34	47	5	12	2	81	14	504
2011	Male gender	28	45	9	11	7	74	18	290
2011	Female gender	31	44	5	15	6	75	20	498
2008	Male gender	33	45	5	12	5	78	17	305
2008	Female gender	35	48	4	9	4	83	13	497

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	40	8	5	3	1	84	8	270
2017	Female gender	49	36	6	7	2	0	85	9	460
2014	Male gender	42	40	8	6	3	0	83	9	307
2014	Female gender	44	41	5	7	2	0	85	9	504
2011	Male gender	40	40	12	6	2	0	80	8	288
2011	Female gender	43	38	7	8	3	0	82	11	497

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	46	8	5	1	87	6	271
2017	Female gender	50	38	6	5	1	88	5	459
2014	Male gender	41	42	13	3	2	82	5	308
2014	Female gender	45	39	8	5	1	85	7	504

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	33	4	4	2	0	1	90	6	271
2017	Female gender	68	28	2	2	0	0	0	96	2	459
2014	Male gender	57	33	5	5	1	0	0	89	6	307
2014	Female gender	61	29	5	3	1	1	1	91	4	504
2011	Male gender	60	25	6	6	1	1	1	87	7	290
2011	Female gender	60	30	4	5	1	0	1	91	5	498
2008	Male gender	59	24	8	5	2	0	1	84	7	304
2008	Female gender	61	29	4	4	1	0	0	90	5	498

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	34	9	5	3	0	83	8	271
2017	Female gender	56	30	5	7	2	0	87	8	461
2014	Male gender	56	27	9	6	2	0	83	8	308
2014	Female gender	50	33	6	8	2	0	84	10	504
2011	Male gender	54	28	6	8	4	0	82	12	289
2011	Female gender	50	34	5	7	3	1	84	11	498
2008	Male gender	53	25	8	9	5	0	78	14	305
2008	Female gender	46	32	8	11	4	0	78	15	497

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	26	6	6	2	1	86	8	271
2017	Female gender	62	29	2	5	1	1	91	6	461
2014	Male gender	62	24	6	4	2	1	88	6	308
2014	Female gender	66	22	4	6	2	1	89	7	503
2011	Male gender	59	23	8	5	3	1	84	9	289
2011	Female gender	63	27	4	4	2	0	90	6	496
2008	Male gender	65	19	5	7	3	1	84	11	307
2008	Female gender	62	23	5	6	3	1	86	9	498

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	77	17	3	2	0	0	95	2	269
2017	Female gender	80	17	2	1	0	0	97	1	459
2014	Male gender	82	14	2	0	0	1	97	0	308
2014	Female gender	82	13	2	2	0	0	96	2	502
2011	Male gender	78	15	3	1	1	1	95	2	288
2011	Female gender	81	15	1	1	1	0	96	2	497
2008	Male gender	80	13	1	2	2	1	94	4	307
2008	Female gender	84	11	2	2	1	1	95	3	497

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	39	8	3	1	2	1	88	4	271
2017	Female gender	51	36	6	4	1	1	0	89	5	461
2014	Male gender	54	29	9	3	2	2	1	86	5	308
2014	Female gender	52	31	7	6	3	1	1	85	8	503

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	29	7	1	0	2	1	91	2	271
2017	Female gender	68	26	3	2	0	0	1	95	2	461
2014	Male gender	62	25	6	2	1	3	2	91	3	308
2014	Female gender	65	27	3	2	0	1	2	95	2	504
2011	Male gender	56	24	10	5	0	2	3	84	6	288
2011	Female gender	58	29	8	2	1	1	2	88	3	498
2008	Male gender	59	24	9	3	2	2	2	85	5	306
2008	Female gender	60	28	7	2	1	0	2	90	3	496

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	12	88	271
2017	Female gender	16	84	460
2014	Male gender	9	91	308
2014	Female gender	18	82	503

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	31
2017	Female gender	54	74
2014	Male gender	38	27
2014	Female gender	56	90

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	69	31
2017	Female gender	54	74
2014	Male gender	74	27
2014	Female gender	51	90

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	74
2014	Female gender	5	90

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	31
2017	Female gender	74
2014	Male gender	27
2014	Female gender	90

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	74
2014	Male gender	0	27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	74
2014	Female gender	6	90

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	31
2014	Female gender	5	90

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	31
2017	Female gender	52	74
2014	Male gender	36	27
2014	Female gender	38	90

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	31
2017	Female gender	37	74
2014	Male gender	46	27
2014	Female gender	34	90

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	31
2017	Female gender	48	74
2014	Male gender	52	27
2014	Female gender	40	90

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	31
2017	Female gender	31	74
2014	Male gender	51	27
2014	Female gender	29	90

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	31
2017	Female gender	27	74
2014	Male gender	31	27
2014	Female gender	24	90

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	58	31
2017	Female gender	58	74
2014	Male gender	68	27
2014	Female gender	56	90

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	31
2017	Female gender	34	74
2014	Male gender	31	27
2014	Female gender	22	90

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Male gender	31
2014	Male gender	27
2014	Female gender	90

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	74
2014	Male gender	0	27
2014	Female gender	10	90

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	74
2014	Female gender	7	90

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	31
2017	Female gender	41	74
2014	Male gender	46	27
2014	Female gender	43	90

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	31
2017	Female gender	28	74
2014	Female gender	22	90

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	31
2017	Female gender	17	74
2014	Female gender	12	90

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	50	31
2017	Female gender	56	74
2014	Male gender	42	27
2014	Female gender	52	90

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	31
2017	Female gender	19	74
2014	Female gender	24	90

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	31
2017	Female gender	19	74
2014	Female gender	14	90

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	31
2017	Female gender	22	74
2014	Female gender	11	90

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	74
2014	Female gender	11	90

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	74

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	74
2014	Male gender	22	27
2014	Female gender	10	90

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	74
2014	Female gender	16	90

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	31
2017	Female gender	30	74
2014	Male gender	32	27
2014	Female gender	24	90

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Female gender	10	69
2014	Female gender	14	87

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	69
2014	Male gender	20	26
2014	Female gender	31	87

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Female gender	10	69
2014	Female gender	7	87

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Female gender	11	87

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	69
2014	Female gender	13	87

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	69
2014	Male gender	24	26
2014	Female gender	14	87

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	69
2014	Female gender	14	87

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	69
2014	Female gender	11	87

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	69
2014	Female gender	15	87

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	29
2017	Female gender	24	69
2014	Male gender	27	26
2014	Female gender	23	87

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	69
2014	Female gender	14	87

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	29
2017	Female gender	46	69
2014	Male gender	44	26
2014	Female gender	42	87

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29
2014	Male gender	0	26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	29
2017	Female gender	53	69
2014	Male gender	63	26
2014	Female gender	46	87

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	16	69
2014	Female gender	14	87

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	31
2017	Female gender	93	7	74

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	16	21	6	6	28	8	48	20	271
2017	Female gender	12	16	17	6	5	33	10	50	20	461
2014	Male gender	14	15	21	4	4	33	8	49	15	308
2014	Female gender	11	15	18	8	4	35	9	46	22	504

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	32	20	4	4	15	1	67	10	270
2017	Female gender	22	33	16	6	4	17	3	68	12	460
2014	Male gender	20	32	22	5	3	18	1	63	10	308
2014	Female gender	20	26	20	9	3	21	2	59	15	504
2011	Male gender	24	34	19	6	6	10	0	64	14	290
2011	Female gender	17	36	20	8	5	13	0	61	16	497

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	5	95	269
2017	Female gender	6	94	461
2014	Male gender	5	95	308
2014	Female gender	6	94	503

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	11
2017	Female gender	41	27
2014	Female gender	45	31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	67	11
2017	Female gender	81	27
2014	Male gender	80	14
2014	Female gender	92	31

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Male gender	11
2017	Female gender	27
2014	Female gender	31

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	11
2017	Female gender	27
2014	Male gender	14
2014	Female gender	31

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	Female gender	0	31

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Female gender	0	27
2014	Male gender	0	13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Female gender	18	27
2014	Male gender	0	13
2014	Female gender	31	31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Female gender	38	27
2014	Female gender	16	31

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Male gender	11
2017	Female gender	27
2014	Male gender	13
2014	Female gender	31

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2017	Female gender	37	27
2014	Female gender	16	31

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2017	Female gender	0	27

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2014	Female gender	17	31

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	11
2017	Female gender	27
2014	Female gender	31

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	11
2017	Female gender	29	27
2014	Male gender	40	13
2014	Female gender	37	31

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Female gender	37	27
2014	Female gender	27	31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	Female gender	27	31

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Female gender	22	27
2014	Female gender	20	31

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Female gender	17	31

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Female gender	41	27
2014	Male gender	50	14
2014	Female gender	50	31

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2014	Female gender	0	29

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	Male gender	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2014	Male gender	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2014	Male gender	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Male gender	11
2017	Female gender	25
2014	Male gender	13
2014	Female gender	29

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2014	Female gender	0	29

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2014	Female gender	20	29

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	45	11
2017	Female gender	20	25
2014	Female gender	33	29

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Female gender	44	25
2014	Female gender	47	29

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Male gender	11
2014	Male gender	13
2014	Female gender	29

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	11
2017	Female gender	52	25
2014	Male gender	57	13
2014	Female gender	72	29

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	11
2017	Female gender	0	25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	20	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	89	11	11
2017	Female gender	93	7	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	19	20	3	2	36	8	56	8	270
2017	Female gender	12	16	16	2	2	41	11	58	8	461
2014	Male gender	13	16	21	2	2	40	5	53	8	307
2014	Female gender	11	15	20	2	2	42	8	53	8	504

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	32	21	3	2	18	2	68	6	270
2017	Female gender	21	37	14	3	2	20	3	75	7	461
2014	Male gender	21	25	23	4	2	24	1	62	8	308
2014	Female gender	20	28	20	3	2	26	2	66	7	503
2011	Male gender	26	35	19	5	3	13	0	69	9	288
2011	Female gender	21	35	18	5	2	19	0	70	8	497

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	13	87	269
2017	Female gender	16	84	460
2014	Male gender	6	94	308
2014	Female gender	13	87	504

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	76	24	34
2017	Female gender	85	15	73
2014	Male gender	81	19	20
2014	Female gender	83	17	67

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	34	0	4	8	0	0	88	12	26
2017	Female gender	47	42	2	3	2	0	5	93	5	62
2014	Male gender	50	39	0	12	0	0	0	88	12	16
2014	Female gender	58	27	7	1	4	2	0	87	6	56

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	54	12	7	2	1	3	78	9	271
2017	Female gender	25	49	10	6	1	1	7	81	8	460
2014	Male gender	16	52	19	5	3	2	4	72	8	307
2014	Female gender	21	51	12	6	4	2	5	77	11	503
2011	Male gender	19	54	15	3	2	2	4	78	6	290
2011	Female gender	19	59	10	6	3	1	3	81	9	497
2008	Male gender	26	45	13	6	3	2	5	76	9	306
2008	Female gender	24	45	14	9	4	1	3	72	14	498

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	21	23	7	5	26	9	47	18	270
2017	Female gender	10	22	18	6	5	27	12	53	17	458
2014	Male gender	5	21	27	8	5	26	8	40	20	307
2014	Female gender	8	18	23	8	4	29	10	43	19	503
2011	Male gender	5	22	28	14	7	19	6	36	27	289
2011	Female gender	5	23	19	9	6	29	8	45	25	498

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	44	10	2	0	6	3	87	2	269
2017	Female gender	42	32	8	2	0	9	7	88	3	460
2014	Male gender	33	36	13	2	1	11	5	81	3	307
2014	Female gender	34	33	13	4	1	11	5	79	6	503
2011	Male gender	33	38	9	4	3	8	5	82	8	290
2011	Female gender	37	37	8	4	2	10	2	84	7	497
2008	Male gender	34	33	14	4	2	8	5	77	7	307
2008	Female gender	34	33	13	3	0	13	3	80	4	498

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	40	15	4	3	13	3	73	9	268
2017	Female gender	33	32	10	3	1	13	7	82	5	457
2014	Male gender	21	30	20	5	3	16	5	64	10	307
2014	Female gender	23	34	17	4	2	16	5	71	8	503
2011	Male gender	23	32	14	7	7	13	4	66	17	290
2011	Female gender	19	35	14	6	5	18	3	68	14	497
2008	Male gender	28	33	12	11	6	6	4	68	19	306
2008	Female gender	30	35	14	6	3	9	3	74	10	498

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	32	9	5	3	0	0	83	7	271
2017	Female gender	59	27	6	4	3	0	0	87	7	460

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	27	12	4	2	3	1	80	7	271
2017	Female gender	61	25	6	4	2	1	0	87	6	461

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	32	28	11	6	13	0	49	19	270
2017	Female gender	17	42	19	9	6	6	0	63	17	460

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	40	24	8	7	5	0	58	16	270
2017	Female gender	20	43	17	12	5	3	0	65	18	460

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	26	22	13	11	1	2	53	24	270
2017	Female gender	24	26	21	14	12	0	3	52	27	457

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	34	26	12	7	0	1	54	19	271
2017	Female gender	18	28	29	15	8	0	1	47	23	461

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	34	22	12	3	1	1	63	15	267
2017	Female gender	30	27	22	11	6	1	2	60	18	458

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	23	26	14	12	1	1	47	27	271
2017	Female gender	19	25	25	13	14	1	2	46	29	460

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	17	8	3	0	1	12	87	4	270
2017	Female gender	47	19	9	4	3	1	16	80	8	458

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	28	16	8	3	0	2	72	11	271
2017	Female gender	33	30	21	8	7	0	1	63	16	460

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	37	21	11	4	1	0	64	15	271
2017	Female gender	29	34	20	10	4	0	3	65	14	459

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	26	29	11	5	1	1	53	17	271
2017	Female gender	26	31	24	11	5	0	2	58	17	460

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	33	21	9	4	1	1	65	13	271
2017	Female gender	31	31	19	10	5	1	3	65	15	459

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	32	23	4	3	0	2	69	8	271
2017	Female gender	37	31	16	8	3	1	3	72	12	460

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	24	10	3	1	0	1	85	5	271
2017	Female gender	59	22	9	5	3	0	1	82	9	461

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	80	9	4	3	1	1	3	92	4	270
2017	Female gender	75	8	5	4	3	1	4	88	7	460

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	30	8	5	1	0	1	86	6	271
2017	Female gender	55	25	9	4	3	1	4	84	7	460

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	21	7	6	3	0	2	84	9	270
2017	Female gender	68	12	8	4	4	1	4	83	9	459

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	12	4	2	1	0	20	92	3	269
2017	Female gender	57	9	3	2	2	1	26	91	5	461

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	19	5	3	1	1	5	91	4	269
2017	Female gender	65	17	6	2	1	1	8	90	3	459

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	12	8	6	3	1	4	81	10	271
2017	Female gender	62	14	7	3	7	1	6	82	11	461

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	28	10	4	1	1	3	84	5	270
2017	Female gender	46	30	15	4	2	0	3	78	6	459

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	40	34	9	3	1	0	53	13	271
2017	Female gender	14	34	33	13	4	1	0	49	17	461

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	3	12	37	31	15	1	0	47	15	270
2017	Female gender	6	17	38	25	13	0	1	39	23	460

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	19	17	10	6	4	0	47	53	271
2017	Female gender	34	26	18	11	6	3	0	36	64	460

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	139
2017	Female gender	22	284

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	139
2017	Female gender	26	284

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	139
2017	Female gender	16	284

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	55	139
2017	Female gender	50	284

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	139
2017	Female gender	7	284

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	139
2017	Female gender	39	284

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	7	54	23	6	4	7	134
2017	Female gender	10	57	14	9	1	9	273

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	25	16	16	14	2	13	46	35	141
2017	Female gender	17	27	11	17	17	2	9	50	38	284

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	5	12	18	12	18	5	30	26	47	141
2017	Female gender	6	12	11	12	19	5	35	30	51	284

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 114. What is your gender?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.