2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	59	18	9	73	9	22
2017	PE-04	9	64	18	9	73	9	11
2014	PE	35	47	18	0	82	0	17
2014	PE-04	33	58	8	0	92	0	12
2011	PE	38	46	15	0	85	0	13
2011	PE-04	40	50	10	0	90	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	41	18	23	5	5	0	52	29	22
2017	PE-04	18	9	27	36	0	9	0	30	40	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	50	14	9	77	9	22
2017	PE-04	27	36	27	9	64	9	11
2014	PE	35	65	0	0	100	0	17
2014	PE-04	33	67	0	0	100	0	12
2011	PE	46	46	8	0	92	0	13
2011	PE-04	50	40	10	0	90	0	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	68	9	9	82	9	22
2017	PE-04	18	64	9	9	82	9	11
2014	PE	41	41	12	6	82	6	17
2014	PE-04	42	42	8	8	83	8	12
2011	PE	38	46	15	0	85	0	13
2011	PE-04	40	50	10	0	90	0	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	59	18	5	5	73	9	22
2017	PE-04	9	55	36	0	0	64	0	11
2014	PE	6	59	24	12	0	65	12	17
2014	PE-04	8	75	0	17	0	83	17	12
2011	PE	8	62	15	15	0	69	15	13
2011	PE-04	10	60	20	10	0	70	10	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	63	9	9	5	77	14	22
2017	PE-04	9	64	18	9	0	73	9	11
2014	PE	6	71	24	0	0	76	0	17
2014	PE-04	8	83	8	0	0	92	0	12
2011	PE	8	62	23	8	0	69	8	13
2011	PE-04	10	60	20	10	0	70	10	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	50	28	0	5	0	5	66	5	22
2017	PE-04	18	45	27	0	0	0	9	70	0	11
2014	PE	35	47	12	0	6	0	0	82	6	17
2014	PE-04	42	42	8	0	8	0	0	83	8	12
2011	PE	15	62	8	8	0	8	0	83	8	13
2011	PE-04	20	50	10	10	0	10	0	78	11	10

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	32	59	5	5	91	5	22
2017	PE-04	45	45	9	0	91	0	11
2014	PE	41	41	12	6	82	6	17
2014	PE-04	50	42	0	8	92	8	12
2011	PE	46	31	23	0	77	0	13
2011	PE-04	50	30	20	0	80	0	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	32	54	0	9	5	86	14	22
2017	PE-04	27	55	0	18	0	82	18	11
2014	PE	41	41	12	6	0	82	6	17
2014	PE-04	58	33	0	8	0	92	8	12
2011	PE	23	38	15	15	8	62	23	13
2011	PE-04	20	40	10	20	10	60	30	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	54	9	9	82	9	22
2017	PE-04	36	45	9	9	82	9	11
2014	PE	47	29	12	12	76	12	17
2014	PE-04	50	33	0	17	83	17	12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	54	14	14	9	5	62	24	22
2017	PE-04	0	55	18	18	0	9	60	20	11
2014	PE	6	53	12	18	0	12	67	20	17
2014	PE-04	8	67	8	0	0	17	90	0	12
2011	PE	0	31	38	15	8	8	33	25	13
2011	PE-04	0	40	40	10	0	10	44	11	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	41	32	9	9	0	50	18	22
2017	PE-04	9	45	27	18	0	0	55	18	11
2014	PE	6	47	35	12	0	0	53	12	17
2014	PE-04	8	67	25	0	0	0	75	0	12
2011	PE	0	31	38	15	8	8	33	25	13
2011	PE-04	0	40	40	10	0	10	44	11	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	41	45	5	5	5	43	10	22
2017	PE-04	0	45	45	9	0	0	45	9	11
2014	PE	6	18	35	29	0	12	27	33	17
2014	PE-04	8	25	17	33	0	17	40	40	12
2011	PE	0	38	38	15	0	8	42	17	13
2011	PE-04	0	50	30	10	0	10	56	11	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	54	14	18	5	5	62	24	22
2017	PE-04	9	55	0	27	0	9	70	30	11
2014	PE	6	59	12	12	0	12	73	13	17
2014	PE-04	8	67	0	17	0	8	82	18	12
2011	PE	8	46	23	23	0	0	54	23	13
2011	PE-04	10	50	30	10	0	0	60	10	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	41	23	14	9	9	50	25	22
2017	PE-04	9	27	9	27	9	18	44	44	11
2014	PE	6	41	35	12	6	0	47	18	17
2014	PE-04	8	58	8	17	8	0	67	25	12
2011	PE	0	54	23	23	0	0	54	23	13
2011	PE-04	0	50	20	30	0	0	50	30	10

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	18	36	32	0	5	29	33	22
2017	PE-04	18	9	27	36	0	9	30	40	11
2014	PE	12	35	29	18	6	0	47	24	17
2014	PE-04	17	50	17	8	8	0	67	17	12
2011	PE	0	54	15	23	8	0	54	31	13
2011	PE-04	0	70	20	0	10	0	70	10	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	45	18	9	5	0	0	68	14	22
2017	PE-04	18	45	18	18	0	0	0	64	18	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	23	27	18	23	9	33	27	22
2017	PE-04	0	9	27	18	27	18	17	33	11
2014	PE	18	47	18	0	18	0	79	0	17
2014	PE-04	8	50	17	0	25	0	78	0	12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	77	5	5	0	5	0	91	5	22
2017	PE-04	9	64	9	9	0	9	0	80	10	11
2014	PE	41	29	6	12	6	0	6	75	19	17
2014	PE-04	50	25	0	8	8	0	8	82	18	12
2011	PE	23	46	23	0	8	0	0	69	8	13
2011	PE-04	30	50	10	0	10	0	0	80	10	10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	32	59	5	0	5	91	5	22
2017	PE-04	64	36	0	0	0	100	0	11
2014	PE	59	35	6	0	0	94	0	17
2014	PE-04	58	42	0	0	0	100	0	12
2011	PE	46	38	8	8	0	85	8	13
2011	PE-04	50	30	10	10	0	80	10	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	32	59	0	5	5	95	5	22
2017	PE-04	36	64	0	0	0	100	0	11
2014	PE	59	29	12	0	0	88	0	17
2014	PE-04	58	33	8	0	0	92	0	12
2011	PE	54	38	8	0	0	92	0	13
2011	PE-04	60	30	10	0	0	90	0	10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	18	59	5	14	5	81	15	22
2017	PE-04	9	73	0	9	9	90	10	11
2014	PE	18	59	18	6	0	76	6	17
2014	PE-04	17	67	8	8	0	83	8	12
2011	PE	15	69	15	0	0	85	0	13
2011	PE-04	10	70	20	0	0	80	0	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	55	18	0	82	0	22
2017	PE-04	18	73	9	0	91	0	11
2014	PE	47	29	12	12	76	12	17
2014	PE-04	50	25	8	17	75	17	12
2011	PE	54	46	0	0	100	0	13
2011	PE-04	60	40	0	0	100	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	PE	36	55	9	91	22
2017	PE-04	36	64	0	100	11
2014	PE	47	47	6	94	17
2014	PE-04	50	50	0	100	12
2011	PE	62	38	0	100	13
2011	PE-04	50	50	0	100	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	50	23	18	5	57	19	22
2017	PE-04	0	45	18	27	9	50	30	11
2014	PE	12	65	18	6	0	76	6	17
2014	PE-04	8	58	25	8	0	67	8	12
2011	PE	8	54	31	8	0	62	8	13
2011	PE-04	10	50	30	10	0	60	10	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	14	18	32	23	5	9	16	63	22
2017	PE-04	0	9	0	36	36	0	18	11	89	11
2014	PE	6	59	12	12	12	0	0	65	24	17
2014	PE-04	8	50	17	17	8	0	0	58	25	12
2011	PE	0	54	15	15	8	0	8	58	25	13
2011	PE-04	0	40	20	20	10	0	10	44	33	10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	59	18	9	0	5	71	10	22
2017	PE-04	9	64	18	0	0	9	80	0	11
2014	PE	12	71	18	0	0	0	82	0	17
2014	PE-04	8	83	8	0	0	0	92	0	12
2011	PE	31	38	8	15	8	0	69	23	13
2011	PE-04	30	40	0	20	10	0	70	30	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	68	14	5	5	5	76	10	22
2017	PE-04	9	64	18	0	0	9	80	0	11
2014	PE	24	53	18	6	0	0	76	6	17
2014	PE-04	25	67	0	8	0	0	92	8	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	64	9	18	5	68	23	22
2017	PE-04	0	55	18	27	0	55	27	11
2014	PE	18	29	24	29	0	47	29	17
2014	PE-04	25	33	8	33	0	58	33	12
2011	PE	15	54	23	8	0	69	8	13
2011	PE-04	10	60	20	10	0	70	10	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	73	18	0	9	0	0	73	9	22
2017	PE-04	0	73	27	0	0	0	0	73	0	11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	45	23	9	14	5	52	24	22
2017	PE-04	0	45	27	9	9	9	50	20	11
2014	PE	18	71	12	0	0	0	88	0	17
2014	PE-04	17	75	8	0	0	0	92	0	12
2011	PE	38	31	15	15	0	0	69	15	13
2011	PE-04	50	20	10	20	0	0	70	20	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	23	23	9	14	9	14	41	29	22
2017	PE-04	9	18	27	0	18	9	18	38	25	11
2014	PE	6	29	18	29	12	6	0	38	44	17
2014	PE-04	8	33	17	25	8	8	0	45	36	12
2011	PE	15	46	8	15	15	0	0	62	31	13
2011	PE-04	20	50	10	10	10	0	0	70	20	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	18	41	9	27	5	59	32	22
2017	PE-04	18	45	9	18	9	64	27	11
2014	PE	6	24	29	35	6	29	41	17
2014	PE-04	8	33	33	17	8	42	25	12
2011	PE	8	38	8	38	8	46	46	13
2011	PE-04	10	40	10	30	10	50	40	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	59	23	5	0	0	73	5	22
2017	PE-04	9	73	18	0	0	0	82	0	11
2014	PE	71	24	0	0	0	6	100	0	17
2014	PE-04	83	8	0	0	0	8	100	0	12
2011	PE	46	38	0	8	8	0	85	15	13
2011	PE-04	50	30	0	10	10	0	80	20	10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PE	32	50	18	22
2017	PE-04	55	27	18	11
2014	PE	35	53	12	17
2014	PE-04	25	58	17	12
2011	PE	23	62	15	13
2011	PE-04	20	70	10	10

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	64	9	5	86	5	22
2017	PE-04	27	55	18	0	82	0	11
2014	PE	29	65	6	0	94	0	17
2014	PE-04	33	67	0	0	100	0	12
2011	PE	15	54	31	0	69	0	13
2011	PE-04	10	60	30	0	70	0	10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	19	67	5	5	5	85	10	21
2017	PE-04	20	60	10	10	0	80	10	10
2014	PE	12	65	12	12	0	76	12	17
2014	PE-04	17	58	17	8	0	75	8	12
2011	PE	0	85	15	0	0	85	0	13
2011	PE-04	0	80	20	0	0	80	0	10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	19	41	27	9	5	14	59	22
2017	PE-04	18	55	9	18	0	18	73	11
2014	PE	24	59	18	0	0	0	82	17
2014	PE-04	17	67	17	0	0	0	83	12
2011	PE	23	69	8	0	0	0	92	13
2011	PE-04	20	70	10	0	0	0	90	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	18	23	27	18	14	0	32	41	22
2017	PE-04	27	9	45	0	18	0	18	36	11
2014	PE	18	47	29	6	0	0	6	65	17
2014	PE-04	17	42	33	8	0	0	8	58	12
2011	PE	0	62	31	0	0	8	0	67	13
2011	PE-04	0	70	20	0	0	10	0	78	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	14	64	9	5	5	14	19	22
2017	PE-04	0	18	55	9	9	9	20	20	11
2014	PE	24	65	12	0	0	0	0	88	17
2014	PE-04	25	67	8	0	0	0	0	92	12
2011	PE	23	31	46	0	0	0	0	54	13
2011	PE-04	30	30	40	0	0	0	0	60	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	27	50	18	18	32	22
2017	PE-04	9	18	55	18	18	27	11
2014	PE	6	71	24	0	0	76	17
2014	PE-04	0	75	25	0	0	75	12
2011	PE	8	31	54	8	8	38	13
2011	PE-04	0	40	60	0	0	40	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	41	32	5	5	64	22
2017	PE-04	27	36	36	0	0	64	11
2014	PE	29	53	18	0	0	82	17
2014	PE-04	33	58	8	0	0	92	12
2011	PE	23	54	23	0	0	77	13
2011	PE-04	10	70	20	0	0	80	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	5	45	36	0	5	38	15	22
2017	PE-04	9	9	36	36	0	9	40	20	11
2014	PE	0	12	47	35	6	0	41	12	17
2014	PE-04	0	17	42	33	8	0	42	17	12
2011	PE	0	0	38	46	8	8	58	0	13
2011	PE-04	0	0	40	50	0	10	56	0	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	18	50	18	5	19	29	22
2017	PE-04	9	27	36	18	9	20	40	11
2014	PE	12	18	65	6	0	6	29	17
2014	PE-04	17	17	58	8	0	8	33	12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	50	5	14	5	77	18	22
2017	PE-04	45	45	0	9	0	91	9	11
2014	PE	65	35	0	0	0	100	0	17
2014	PE-04	75	25	0	0	0	100	0	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	54	14	5	5	77	9	22
2017	PE-04	36	55	0	9	0	91	9	11
2014	PE	65	35	0	0	0	100	0	17
2014	PE-04	75	25	0	0	0	100	0	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	77	9	5	0	86	5	22
2017	PE-04	18	82	0	0	0	100	0	11
2014	PE	24	65	0	6	6	94	6	17
2014	PE-04	17	67	0	8	8	91	9	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	18	72	0	5	5	0	91	9	22
2017	PE-04	27	73	0	0	0	0	100	0	11
2014	PE	29	53	6	6	0	6	88	6	17
2014	PE-04	33	50	0	8	0	8	91	9	12
2011	PE	15	38	38	8	0	0	54	8	13
2011	PE-04	20	40	40	0	0	0	60	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	63	9	5	86	5	22
2017	PE-04	27	64	9	0	91	0	11
2014	PE	29	71	0	0	100	0	17
2014	PE-04	42	58	0	0	100	0	12
2011	PE	15	62	23	0	77	0	13
2011	PE-04	20	60	20	0	80	0	10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	36	23	14	5	14	9	47	24	22
2017	PE-04	0	45	18	9	0	18	9	63	13	11
2014	PE	24	47	12	0	0	12	6	86	0	17
2014	PE-04	33	33	8	0	0	17	8	89	0	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	59	5	9	14	84	10	22
2017	PE-04	18	45	9	18	9	70	20	11
2014	PE	6	47	24	12	12	60	13	17
2014	PE-04	8	58	8	8	17	80	10	12
2011	PE	15	54	23	8	0	69	8	13
2011	PE-04	20	70	10	0	0	90	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	54	18	5	5	9	70	10	22
2017	PE-04	9	45	18	9	0	18	67	11	11
2014	PE	41	53	6	0	0	0	94	0	17
2014	PE-04	42	58	0	0	0	0	100	0	12
2011	PE	31	62	0	8	0	0	92	8	13
2011	PE-04	30	60	0	10	0	0	90	10	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	36	14	9	14	18	5	53	30	22
2017	PE-04	0	36	9	18	9	18	9	50	38	11
2014	PE	47	47	6	0	0	0	0	94	0	17
2014	PE-04	50	50	0	0	0	0	0	100	0	12
2011	PE	0	62	31	8	0	0	0	62	8	13
2011	PE-04	0	50	40	10	0	0	0	50	10	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	23	36	14	9	9	0	35	25	22
2017	PE-04	9	18	36	27	0	9	0	30	30	11
2014	PE	0	47	12	24	0	18	0	57	29	17
2014	PE-04	0	50	8	17	0	25	0	67	22	12
2011	PE	8	31	31	8	15	0	8	42	25	13
2011	PE-04	10	30	30	10	10	0	10	44	22	10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	64	0	5	5	91	9	22
2017	PE-04	36	55	0	9	0	91	9	11
2014	PE	41	47	12	0	0	88	0	17
2014	PE-04	33	58	8	0	0	92	0	12
2011	PE	38	54	8	0	0	92	0	13
2011	PE-04	40	50	10	0	0	90	0	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	50	5	9	9	77	18	22
2017	PE-04	27	55	0	9	9	82	18	11
2014	PE	29	71	0	0	0	100	0	17
2014	PE-04	33	67	0	0	0	100	0	12
2011	PE	31	38	8	23	0	69	23	13
2011	PE-04	30	40	10	20	0	70	20	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	36	50	5	9	86	9	22
2017	PE-04	36	55	0	9	91	9	11
2014	PE	59	29	12	0	88	0	17
2014	PE-04	67	25	8	0	92	0	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	54	37	5	5	91	5	22
2017	PE-04	73	27	0	0	100	0	11
2014	PE	59	41	0	0	100	0	17
2014	PE-04	58	42	0	0	100	0	12
2011	PE	62	38	0	0	100	0	13
2011	PE-04	60	40	0	0	100	0	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	50	14	9	5	72	14	22
2017	PE-04	36	55	9	0	0	91	0	11
2014	PE	29	53	12	6	0	82	6	17
2014	PE-04	33	50	8	8	0	83	8	12
2011	PE	31	62	8	0	0	92	0	13
2011	PE-04	40	60	0	0	0	100	0	10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Positive answers (%)	Total responses
2017	PE	63	37	100	22
2017	PE-04	73	27	100	11
2014	PE	71	29	100	17
2014	PE-04	67	33	100	12
2011	PE	85	15	100	13
2011	PE-04	90	10	100	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Positive answers (%)	Total responses
2017	PE	72	28	100	22
2017	PE-04	91	9	100	11
2014	PE	94	6	100	17
2014	PE-04	92	8	100	12
2011	PE	92	8	100	13
2011	PE-04	90	10	100	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	50	5	14	9	80	15	22
2017	PE-04	45	27	0	18	9	80	20	11
2014	PE	35	47	6	12	0	82	12	17
2014	PE-04	42	33	8	17	0	75	17	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	PE	59	32	9	91	22
2017	PE-04	73	18	9	91	11
2014	PE	76	24	0	100	17
2014	PE-04	75	25	0	100	12
2011	PE	69	31	0	100	13
2011	PE-04	80	20	0	100	10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	32	9	5	9	36	9	58	25	22
2017	PE-04	0	9	18	9	0	45	18	25	25	11
2014	PE	12	41	18	0	0	24	6	75	0	17
2014	PE-04	8	33	17	0	0	33	8	71	0	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	50	23	9	5	14	58	16	22
2017	PE-04	0	45	27	9	0	18	56	11	11
2014	PE	6	53	18	6	0	18	71	7	17
2014	PE-04	8	58	8	0	0	25	89	0	12
2011	PE	0	69	15	8	0	8	75	8	13
2011	PE-04	0	70	20	0	0	10	78	0	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	PE	100	22
2017	PE-04	100	11
2014	PE	100	17
2014	PE-04	100	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	PE	0	36	14	46	5	73	22
2017	PE-04	0	18	18	55	9	50	11
2014	PE	6	41	18	29	6	73	17
2014	PE-04	8	33	25	25	8	63	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	47	14	0	39	77	0	21
2017	PE-04	0	45	18	0	36	71	0	11
2014	PE	6	47	29	0	18	64	0	17
2014	PE-04	8	42	25	0	25	67	0	12
2011	PE	8	69	8	8	8	83	8	13
2011	PE-04	10	60	10	10	10	78	11	10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	PE	5	32	5	5	55	88	22
2017	PE-04	0	18	0	9	73	100	11
2014	PE	24	29	18	6	24	75	17
2014	PE-04	25	33	17	0	25	78	12
2011	PE	8	54	0	0	38	100	13
2011	PE-04	0	60	0	0	40	100	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	PE	0	27	5	23	45	85	22
2017	PE-04	0	9	0	27	64	100	11
2014	PE	6	24	24	24	24	56	17
2014	PE-04	0	25	25	33	17	50	12
2011	PE	0	46	15	8	31	75	13
2011	PE-04	0	40	20	10	30	67	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	PE	10	30	0	5	55	100	20
2017	PE-04	18	9	0	9	64	100	11
2014	PE	24	29	18	12	18	75	17
2014	PE-04	33	25	17	8	17	78	12
2011	PE	8	38	15	0	38	75	13
2011	PE-04	0	40	20	0	40	67	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	33	0	5	9	48	88	12	21
2017	PE-04	9	18	0	0	9	64	100	0	11
2014	PE	12	41	18	0	12	18	75	0	17
2014	PE-04	17	42	17	0	8	17	78	0	12
2011	PE	8	31	23	0	0	38	63	0	13
2011	PE-04	0	30	30	0	0	40	50	0	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	59	5	9	0	0	0	86	9	22
2017	PE-04	36	55	0	9	0	0	0	91	9	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	32	50	9	9	0	0	0	82	9	22
2017	PE-04	36	45	9	9	0	0	0	82	9	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	27	23	27	9	9	0	35	40	22
2017	PE-04	9	27	27	18	9	9	0	40	30	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	23	18	23	14	9	0	40	40	22
2017	PE-04	9	18	18	36	9	9	0	30	50	11

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	32	23	9	0	5	5	65	10	22
2017	PE-04	45	27	18	9	0	0	0	73	9	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	18	28	27	23	0	0	23	50	22
2017	PE-04	9	27	27	9	27	0	0	36	36	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	5	23	28	27	18	0	0	27	45	22
2017	PE-04	9	27	27	18	18	0	0	36	36	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	27	37	18	18	0	0	27	36	22
2017	PE-04	0	27	36	9	27	0	0	27	36	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	23	23	18	14	9	0	14	53	26	22
2017	PE-04	36	27	9	9	9	0	9	70	20	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	32	32	18	9	0	0	41	27	22
2017	PE-04	18	27	18	27	9	0	0	45	36	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	27	45	14	9	5	0	0	72	14	22
2017	PE-04	27	45	9	18	0	0	0	73	18	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	36	18	23	14	0	0	45	37	22
2017	PE-04	18	27	27	18	9	0	0	45	27	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	18	41	23	9	9	0	0	59	18	22
2017	PE-04	18	27	36	9	9	0	0	45	18	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	14	50	18	9	5	0	5	67	14	22
2017	PE-04	27	55	0	9	9	0	0	82	18	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	63	23	5	0	9	0	0	86	9	22
2017	PE-04	55	27	0	0	18	0	0	82	18	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	73	9	0	9	0	0	9	90	10	22
2017	PE-04	73	0	0	9	0	0	18	89	11	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	54	37	9	0	0	0	0	91	0	22
2017	PE-04	64	18	18	0	0	0	0	82	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	50	27	14	5	5	0	0	77	9	22
2017	PE-04	45	18	27	9	0	0	0	64	9	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	41	23	5	0	5	0	27	88	6	22
2017	PE-04	55	0	9	0	0	0	36	86	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	73	14	9	0	0	0	5	91	0	22
2017	PE-04	73	18	9	0	0	0	0	91	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	77	14	5	0	0	0	5	95	0	22
2017	PE-04	82	18	0	0	0	0	0	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	35	45	10	5	0	0	5	84	5	20
2017	PE-04	30	50	10	10	0	0	0	80	10	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	23	41	27	9	0	0	23	36	22
2017	PE-04	0	27	45	9	18	0	0	27	27	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	9	32	41	9	9	0	0	18	41	22
2017	PE-04	9	27	36	9	18	0	0	27	36	11

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	50	28	14	9	0	0	0	50	50	22
2017	PE-04	45	27	18	9	0	0	0	45	55	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PE	18	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PE	18	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PE	18	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PE	63	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PE	0	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PE	28	11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	45	36	0	9	0	0	10	90	10	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PE	0	28	9	9	18	0	36	44	42	11

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PE

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.