2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	42	5	1	5	0	0	89	6	84
2017	3 to 10 years in the federal public service	33	49	9	5	3	0	0	83	8	267
2017	11 to 20 years in the federal public service	41	42	7	6	2	0	0	84	9	252
2017	More than 20 years in the federal public service	46	37	11	5	1	1	0	83	6	124
2014	Less than 3 years in the federal public service	34	38	15	7	6	0	0	72	13	98
2014	3 to 10 years in the federal public service	30	42	13	9	6	0	0	73	14	289
2014	11 to 20 years in the federal public service	29	48	14	6	3	0	0	77	9	226
2014	More than 20 years in the federal public service	34	48	12	4	2	0	0	82	6	196
2011	Less than 3 years in the federal public service	26	39	11	14	10	0	0	65	24	87
2011	3 to 10 years in the federal public service	30	42	15	7	6	0	0	72	14	314
2011	11 to 20 years in the federal public service	27	45	12	9	8	0	0	72	16	168
2011	More than 20 years in the federal public service	31	40	12	9	8	0	1	71	17	245
2008	Less than 3 years in the federal public service	38	43	9	8	2	0	0	81	10	105
2008	3 to 10 years in the federal public service	36	41	11	9	3	0	0	77	12	282
2008	11 to 20 years in the federal public service	40	38	12	5	5	0	0	78	10	175
2008	More than 20 years in the federal public service	40	38	12	6	4	0	0	78	10	246

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	13	4	1	0	82	5	84
2017	3 to 10 years in the federal public service	32	36	17	9	5	0	69	14	267
2017	11 to 20 years in the federal public service	33	34	14	10	9	0	67	19	252
2017	More than 20 years in the federal public service	30	35	14	10	10	2	66	20	123

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	6	0	3	0	91	3	84
2017	3 to 10 years in the federal public service	47	39	8	5	0	0	86	6	267
2017	11 to 20 years in the federal public service	58	32	8	1	1	0	90	2	252
2017	More than 20 years in the federal public service	58	32	7	2	0	1	91	2	123
2014	Less than 3 years in the federal public service	55	34	6	3	2	0	89	5	98
2014	3 to 10 years in the federal public service	60	28	7	2	3	0	88	4	288
2014	11 to 20 years in the federal public service	56	34	8	1	0	0	90	2	226
2014	More than 20 years in the federal public service	57	34	8	0	0	0	91	0	196
2011	Less than 3 years in the federal public service	47	35	14	4	1	0	81	5	87
2011	3 to 10 years in the federal public service	51	33	10	4	1	0	84	5	314
2011	11 to 20 years in the federal public service	53	32	10	3	1	1	86	4	169
2011	More than 20 years in the federal public service	57	31	6	4	2	0	88	6	245

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	42	5	2	1	0	92	4	84
2017	3 to 10 years in the federal public service	40	46	8	5	1	0	85	6	267
2017	11 to 20 years in the federal public service	44	36	12	5	1	1	81	6	251
2017	More than 20 years in the federal public service	46	40	9	2	2	0	87	4	122
2014	Less than 3 years in the federal public service	50	30	10	8	3	0	79	11	98
2014	3 to 10 years in the federal public service	40	38	12	6	3	0	79	9	289
2014	11 to 20 years in the federal public service	38	44	12	4	2	0	82	6	226
2014	More than 20 years in the federal public service	47	35	11	4	2	0	83	6	196
2011	Less than 3 years in the federal public service	43	33	11	10	3	0	76	13	87
2011	3 to 10 years in the federal public service	35	46	9	6	4	0	81	10	314
2011	11 to 20 years in the federal public service	33	44	10	8	5	0	77	13	170
2011	More than 20 years in the federal public service	36	44	9	8	3	0	80	11	244
2008	Less than 3 years in the federal public service	50	39	6	4	1	0	89	5	105
2008	3 to 10 years in the federal public service	40	43	7	5	4	0	83	10	283
2008	11 to 20 years in the federal public service	40	42	8	6	3	0	83	9	177
2008	More than 20 years in the federal public service	44	41	7	5	2	0	86	7	248

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	34	0	6	0	0	94	6	84
2017	3 to 10 years in the federal public service	32	45	15	4	3	1	77	8	267
2017	11 to 20 years in the federal public service	32	38	15	6	7	1	71	13	252
2017	More than 20 years in the federal public service	27	38	17	8	6	3	67	14	123
2014	Less than 3 years in the federal public service	43	35	10	10	2	0	78	12	98
2014	3 to 10 years in the federal public service	23	37	19	12	7	2	62	19	290
2014	11 to 20 years in the federal public service	14	34	31	13	6	2	49	19	226
2014	More than 20 years in the federal public service	17	34	28	11	10	1	51	21	196
2011	Less than 3 years in the federal public service	33	28	15	14	10	1	61	24	87
2011	3 to 10 years in the federal public service	14	31	26	14	14	1	45	28	312
2011	11 to 20 years in the federal public service	14	22	23	20	16	3	38	38	170
2011	More than 20 years in the federal public service	11	18	22	19	28	2	30	48	245

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	30	4	4	3	0	90	6	83
2017	3 to 10 years in the federal public service	30	45	12	7	4	1	76	11	267
2017	11 to 20 years in the federal public service	32	41	14	9	4	0	73	12	252
2017	More than 20 years in the federal public service	29	37	20	6	7	2	66	13	124
2014	Less than 3 years in the federal public service	43	30	16	10	1	0	73	11	98
2014	3 to 10 years in the federal public service	23	41	19	12	4	1	65	16	290
2014	11 to 20 years in the federal public service	13	40	27	11	7	1	54	19	226
2014	More than 20 years in the federal public service	17	37	22	13	10	1	55	23	196
2011	Less than 3 years in the federal public service	28	34	8	16	13	1	63	29	87
2011	3 to 10 years in the federal public service	14	35	19	17	14	1	49	31	312
2011	11 to 20 years in the federal public service	15	26	21	18	19	1	41	38	170
2011	More than 20 years in the federal public service	13	22	17	14	32	1	36	47	245
2008	Less than 3 years in the federal public service	41	39	11	7	1	2	81	8	105
2008	3 to 10 years in the federal public service	21	38	17	17	6	0	60	23	283
2008	11 to 20 years in the federal public service	22	36	16	15	9	2	59	25	177
2008	More than 20 years in the federal public service	14	36	21	19	10	0	50	29	248

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	28	15	2	4	3	1	78	6	83
2017	3 to 10 years in the federal public service	39	30	15	8	5	3	0	71	14	267
2017	11 to 20 years in the federal public service	40	32	12	7	4	4	1	75	12	251
2017	More than 20 years in the federal public service	34	32	10	13	6	3	2	70	20	124
2014	Less than 3 years in the federal public service	37	17	22	10	4	9	1	60	16	98
2014	3 to 10 years in the federal public service	31	27	17	10	11	4	0	60	22	288
2014	11 to 20 years in the federal public service	26	30	17	12	11	4	1	59	23	226
2014	More than 20 years in the federal public service	26	32	16	12	8	4	2	63	21	196
2011	Less than 3 years in the federal public service	30	26	18	10	12	4	0	59	23	87
2011	3 to 10 years in the federal public service	21	27	18	14	12	8	1	52	28	313
2011	11 to 20 years in the federal public service	20	29	16	10	13	10	2	56	26	170
2011	More than 20 years in the federal public service	20	24	16	12	19	7	2	48	34	245
2008	Less than 3 years in the federal public service	37	26	19	6	6	5	0	66	13	105
2008	3 to 10 years in the federal public service	23	29	14	13	13	7	1	57	28	283
2008	11 to 20 years in the federal public service	25	29	17	15	9	5	1	57	25	177
2008	More than 20 years in the federal public service	21	34	18	13	10	4	1	57	24	248

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	31	4	0	0	1	0	96	0	84
2017	3 to 10 years in the federal public service	48	33	8	5	4	2	0	83	9	265
2017	11 to 20 years in the federal public service	45	37	11	4	1	2	0	83	6	252
2017	More than 20 years in the federal public service	40	38	8	6	5	2	2	80	11	124
2014	Less than 3 years in the federal public service	56	23	10	2	3	5	1	83	6	98
2014	3 to 10 years in the federal public service	41	31	13	7	4	3	1	75	11	290
2014	11 to 20 years in the federal public service	43	37	11	4	2	2	0	82	7	226
2014	More than 20 years in the federal public service	43	36	11	4	4	1	0	80	8	196
2011	Less than 3 years in the federal public service	51	21	11	10	4	3	1	74	14	87
2011	3 to 10 years in the federal public service	46	30	13	7	3	1	0	77	10	313
2011	11 to 20 years in the federal public service	37	33	16	4	4	6	1	74	9	170
2011	More than 20 years in the federal public service	39	28	17	9	6	1	0	68	15	244
2008	Less than 3 years in the federal public service	50	34	8	5	2	2	0	85	7	104
2008	3 to 10 years in the federal public service	42	33	11	6	5	2	1	77	11	283
2008	11 to 20 years in the federal public service	40	30	16	9	3	1	1	71	13	177
2008	More than 20 years in the federal public service	39	32	14	8	4	3	0	73	13	248

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	33	3	7	0	1	1	89	7	84
2017	3 to 10 years in the federal public service	44	34	7	8	6	1	1	79	14	267
2017	11 to 20 years in the federal public service	44	38	7	6	3	1	0	83	9	252
2017	More than 20 years in the federal public service	36	40	12	4	7	1	0	77	11	124
2014	Less than 3 years in the federal public service	52	27	7	7	4	2	1	81	11	98
2014	3 to 10 years in the federal public service	42	32	9	10	5	2	0	75	15	290
2014	11 to 20 years in the federal public service	45	33	12	6	3	0	0	79	9	226
2014	More than 20 years in the federal public service	40	33	13	9	4	1	0	74	12	195
2011	Less than 3 years in the federal public service	43	34	9	8	5	0	1	78	13	87
2011	3 to 10 years in the federal public service	42	34	8	11	3	2	0	77	15	311
2011	11 to 20 years in the federal public service	33	37	15	6	8	2	0	72	14	170
2011	More than 20 years in the federal public service	32	36	12	10	9	0	0	68	20	245
2008	Less than 3 years in the federal public service	42	36	12	6	3	1	0	78	10	105
2008	3 to 10 years in the federal public service	41	34	11	8	6	0	1	75	14	283
2008	11 to 20 years in the federal public service	41	33	12	9	4	0	1	74	13	177
2008	More than 20 years in the federal public service	32	38	10	13	6	1	0	71	20	247

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	28	5	2	0	0	0	93	2	84
2017	3 to 10 years in the federal public service	51	30	9	6	4	0	0	81	9	267
2017	11 to 20 years in the federal public service	51	32	8	5	4	0	0	83	9	252
2017	More than 20 years in the federal public service	48	33	10	4	6	0	0	80	10	123
2014	Less than 3 years in the federal public service	54	23	8	8	5	0	1	78	14	98
2014	3 to 10 years in the federal public service	45	31	11	8	4	1	0	77	11	290
2014	11 to 20 years in the federal public service	49	33	9	5	5	0	0	82	10	226
2014	More than 20 years in the federal public service	51	27	10	6	4	0	1	79	10	195

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	41	5	3	0	12	0	92	3	84
2017	3 to 10 years in the federal public service	26	38	20	5	5	7	0	68	11	267
2017	11 to 20 years in the federal public service	21	35	15	8	9	10	0	63	20	252
2017	More than 20 years in the federal public service	19	29	20	13	9	10	0	54	25	124
2014	Less than 3 years in the federal public service	35	31	7	5	1	18	3	83	8	98
2014	3 to 10 years in the federal public service	16	38	18	11	6	10	0	61	20	290
2014	11 to 20 years in the federal public service	8	33	23	16	8	11	0	46	27	226
2014	More than 20 years in the federal public service	13	29	23	14	9	12	0	48	26	196
2011	Less than 3 years in the federal public service	25	21	19	9	7	18	1	57	20	87
2011	3 to 10 years in the federal public service	11	24	24	15	16	11	0	39	34	312
2011	11 to 20 years in the federal public service	8	20	22	19	18	13	0	31	43	169
2011	More than 20 years in the federal public service	7	20	23	15	22	13	0	31	42	244

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	36	7	3	1	10	0	87	5	84
2017	3 to 10 years in the federal public service	22	40	17	12	5	4	0	64	18	267
2017	11 to 20 years in the federal public service	22	31	23	11	8	4	0	56	20	252
2017	More than 20 years in the federal public service	14	34	22	13	12	4	0	51	27	124
2014	Less than 3 years in the federal public service	36	29	16	5	3	9	2	73	9	98
2014	3 to 10 years in the federal public service	16	31	24	17	8	5	0	49	26	290
2014	11 to 20 years in the federal public service	8	31	18	23	13	6	0	42	39	226
2014	More than 20 years in the federal public service	11	30	24	14	16	5	0	43	31	196
2011	Less than 3 years in the federal public service	22	21	14	17	22	3	0	45	40	86
2011	3 to 10 years in the federal public service	8	21	22	18	29	3	0	30	48	313
2011	11 to 20 years in the federal public service	8	17	21	19	30	5	1	27	51	169
2011	More than 20 years in the federal public service	8	16	16	17	41	2	0	25	59	244
2008	Less than 3 years in the federal public service	27	32	19	13	6	3	0	61	20	105
2008	3 to 10 years in the federal public service	16	28	20	19	14	3	0	45	34	283
2008	11 to 20 years in the federal public service	16	30	18	18	15	4	0	48	34	177
2008	More than 20 years in the federal public service	12	29	18	19	19	2	0	42	39	248

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	24	13	8	1	18	1	73	11	84
2017	3 to 10 years in the federal public service	14	39	19	16	5	6	1	57	23	266
2017	11 to 20 years in the federal public service	17	30	24	10	10	9	0	52	21	252
2017	More than 20 years in the federal public service	11	27	27	12	13	9	1	43	28	124
2014	Less than 3 years in the federal public service	31	24	17	7	5	13	2	65	14	98
2014	3 to 10 years in the federal public service	10	28	24	21	10	8	0	41	33	289
2014	11 to 20 years in the federal public service	6	22	26	22	12	12	0	32	39	226
2014	More than 20 years in the federal public service	7	27	24	15	16	11	0	38	35	196
2011	Less than 3 years in the federal public service	12	21	14	20	21	12	0	38	47	87
2011	3 to 10 years in the federal public service	3	22	18	23	28	7	0	27	54	314
2011	11 to 20 years in the federal public service	6	17	26	22	25	5	0	23	50	170
2011	More than 20 years in the federal public service	5	19	15	19	36	6	0	26	58	245
2008	Less than 3 years in the federal public service	12	36	25	18	4	5	0	50	23	105
2008	3 to 10 years in the federal public service	6	24	25	22	15	7	0	33	40	283
2008	11 to 20 years in the federal public service	6	29	22	20	19	4	0	36	40	177
2008	More than 20 years in the federal public service	5	25	21	25	19	5	0	31	47	247

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	27	13	7	1	14	0	75	10	84
2017	3 to 10 years in the federal public service	18	35	17	12	9	8	0	58	23	267
2017	11 to 20 years in the federal public service	21	29	23	9	10	7	0	55	20	252
2017	More than 20 years in the federal public service	14	28	24	11	13	10	0	46	28	123
2014	Less than 3 years in the federal public service	33	24	13	8	5	15	1	69	15	98
2014	3 to 10 years in the federal public service	20	27	20	16	9	7	0	51	28	290
2014	11 to 20 years in the federal public service	14	29	20	15	10	13	0	49	28	226
2014	More than 20 years in the federal public service	17	29	21	10	16	7	0	49	29	196
2011	Less than 3 years in the federal public service	17	22	19	14	19	9	0	42	36	87
2011	3 to 10 years in the federal public service	7	20	15	21	26	11	0	30	53	313
2011	11 to 20 years in the federal public service	8	18	20	16	24	14	0	30	47	170
2011	More than 20 years in the federal public service	6	19	16	20	33	6	0	27	56	245
2008	Less than 3 years in the federal public service	19	37	15	15	5	9	0	62	22	105
2008	3 to 10 years in the federal public service	10	29	22	15	16	8	0	42	34	282
2008	11 to 20 years in the federal public service	15	25	22	14	15	8	0	44	32	177
2008	More than 20 years in the federal public service	9	31	22	15	15	7	0	43	33	248

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	36	12	5	1	12	0	80	7	84
2017	3 to 10 years in the federal public service	12	42	18	18	8	3	0	55	27	266
2017	11 to 20 years in the federal public service	17	39	19	10	11	4	0	59	21	252
2017	More than 20 years in the federal public service	14	31	23	13	13	5	0	48	28	122
2014	Less than 3 years in the federal public service	26	37	17	9	4	7	0	68	14	96
2014	3 to 10 years in the federal public service	12	32	19	22	12	3	0	45	35	290
2014	11 to 20 years in the federal public service	8	35	25	15	11	5	0	46	28	225
2014	More than 20 years in the federal public service	10	38	19	12	19	2	0	49	31	196
2011	Less than 3 years in the federal public service	11	36	13	18	18	4	0	48	38	86
2011	3 to 10 years in the federal public service	7	24	17	22	26	3	0	32	50	313
2011	11 to 20 years in the federal public service	8	18	26	24	23	2	0	26	48	169
2011	More than 20 years in the federal public service	7	23	15	24	29	3	0	31	54	245
2008	Less than 3 years in the federal public service	25	33	16	17	6	3	0	60	24	105
2008	3 to 10 years in the federal public service	8	36	21	22	11	3	0	45	34	282
2008	11 to 20 years in the federal public service	12	34	19	18	15	2	1	47	34	177
2008	More than 20 years in the federal public service	8	37	16	24	13	3	0	46	37	248

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	13	1	3	0	0	83	4	84
2017	3 to 10 years in the federal public service	27	42	14	10	6	1	0	69	16	266
2017	11 to 20 years in the federal public service	27	36	15	11	10	1	0	64	21	252
2017	More than 20 years in the federal public service	26	29	20	14	11	0	1	55	25	124
2014	Less than 3 years in the federal public service	39	36	12	8	3	0	2	77	11	98
2014	3 to 10 years in the federal public service	23	39	15	15	8	0	0	62	23	290
2014	11 to 20 years in the federal public service	22	38	22	10	8	1	0	60	17	226
2014	More than 20 years in the federal public service	24	36	17	13	9	1	0	61	22	196
2011	Less than 3 years in the federal public service	25	34	9	19	10	0	1	60	30	87
2011	3 to 10 years in the federal public service	20	42	17	13	10	0	0	61	22	314
2011	11 to 20 years in the federal public service	21	31	19	17	13	0	0	52	30	170
2011	More than 20 years in the federal public service	15	37	14	18	15	0	0	53	33	245

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	42	4	7	1	0	88	8	84
2017	3 to 10 years in the federal public service	29	51	11	5	3	0	80	8	267
2017	11 to 20 years in the federal public service	33	43	13	7	3	0	77	10	252
2017	More than 20 years in the federal public service	26	49	11	11	2	1	76	13	124

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	22	17	11	1	35	3	53	19	84
2017	3 to 10 years in the federal public service	12	21	20	14	9	20	4	43	31	267
2017	11 to 20 years in the federal public service	12	18	20	12	8	25	6	43	28	252
2017	More than 20 years in the federal public service	12	38	11	11	8	15	5	63	24	124
2014	Less than 3 years in the federal public service	16	18	17	13	9	22	4	47	30	98
2014	3 to 10 years in the federal public service	9	22	15	19	11	20	4	40	39	290
2014	11 to 20 years in the federal public service	12	23	19	18	9	16	4	43	32	225
2014	More than 20 years in the federal public service	15	28	21	12	8	13	3	52	24	196

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	42	6	4	1	0	0	89	5	84
2017	3 to 10 years in the federal public service	41	37	10	7	4	1	1	79	10	267
2017	11 to 20 years in the federal public service	37	42	12	4	4	2	0	80	8	252
2017	More than 20 years in the federal public service	37	36	15	5	7	0	0	73	12	124
2014	Less than 3 years in the federal public service	47	25	13	5	6	0	4	75	12	98
2014	3 to 10 years in the federal public service	36	33	15	9	4	1	1	71	14	290
2014	11 to 20 years in the federal public service	36	37	15	8	4	0	1	74	12	226
2014	More than 20 years in the federal public service	39	34	15	7	5	0	0	73	12	196
2011	Less than 3 years in the federal public service	38	36	13	10	3	0	0	74	13	87
2011	3 to 10 years in the federal public service	36	39	10	8	6	1	0	75	15	312
2011	11 to 20 years in the federal public service	29	39	16	8	8	1	0	69	15	170
2011	More than 20 years in the federal public service	33	32	17	9	8	0	0	65	18	245
2008	Less than 3 years in the federal public service	37	31	15	9	6	0	2	69	16	104
2008	3 to 10 years in the federal public service	34	33	13	12	7	0	0	68	19	283
2008	11 to 20 years in the federal public service	35	32	13	10	7	2	1	69	18	177
2008	More than 20 years in the federal public service	29	34	18	12	6	0	2	63	19	248

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	23	32	20	7	0	5	14	68	8	41
2017	11 to 20 years in the federal public service	21	47	7	7	6	8	4	77	15	73
2017	More than 20 years in the federal public service	33	38	11	2	0	2	13	84	3	40
2014	3 to 10 years in the federal public service	25	39	23	8	0	5	0	67	9	36
2014	11 to 20 years in the federal public service	21	50	12	3	5	6	3	78	9	66
2014	More than 20 years in the federal public service	28	24	22	12	2	2	11	59	16	54

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	35	9	8	3	5	0	80	12	84
2017	3 to 10 years in the federal public service	32	48	10	6	3	1	1	81	9	267
2017	11 to 20 years in the federal public service	37	35	12	11	4	1	0	73	15	252
2017	More than 20 years in the federal public service	28	46	10	8	7	1	0	75	15	124
2014	Less than 3 years in the federal public service	42	30	13	10	1	3	0	75	11	98
2014	3 to 10 years in the federal public service	35	38	12	10	2	3	0	75	12	290
2014	11 to 20 years in the federal public service	30	37	12	11	4	4	1	71	16	225
2014	More than 20 years in the federal public service	30	41	15	8	3	1	2	73	12	196
2011	Less than 3 years in the federal public service	51	30	8	5	2	1	2	84	7	87
2011	3 to 10 years in the federal public service	30	42	12	10	4	2	0	73	15	314
2011	11 to 20 years in the federal public service	33	35	10	12	6	3	1	71	18	169
2011	More than 20 years in the federal public service	29	36	14	11	8	1	2	67	19	244
2008	Less than 3 years in the federal public service	43	40	6	7	2	1	2	85	9	105
2008	3 to 10 years in the federal public service	30	37	12	11	7	2	1	69	19	283
2008	11 to 20 years in the federal public service	32	37	14	8	7	1	2	71	15	177
2008	More than 20 years in the federal public service	33	39	13	8	5	2	0	74	13	248

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	30	9	8	2	19	0	75	13	84
2017	3 to 10 years in the federal public service	30	32	15	7	6	9	1	69	14	266
2017	11 to 20 years in the federal public service	32	28	12	12	6	8	0	66	21	252
2017	More than 20 years in the federal public service	28	34	12	9	10	7	0	67	20	123
2014	Less than 3 years in the federal public service	31	28	12	10	2	16	2	71	15	98
2014	3 to 10 years in the federal public service	30	28	13	12	5	11	0	66	20	290
2014	11 to 20 years in the federal public service	30	30	14	10	9	5	2	65	20	225
2014	More than 20 years in the federal public service	24	29	19	11	8	8	1	58	21	196
2011	Less than 3 years in the federal public service	36	30	7	6	2	17	1	81	10	87
2011	3 to 10 years in the federal public service	28	32	15	13	5	7	0	64	20	314
2011	11 to 20 years in the federal public service	27	25	15	12	10	10	1	59	24	169
2011	More than 20 years in the federal public service	28	29	13	12	9	6	3	63	22	245
2008	Less than 3 years in the federal public service	30	30	13	6	4	14	3	73	12	105
2008	3 to 10 years in the federal public service	30	27	17	10	8	6	1	62	20	283
2008	11 to 20 years in the federal public service	31	33	10	9	11	5	2	68	21	177
2008	More than 20 years in the federal public service	37	25	13	11	6	7	1	68	18	248

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	51	4	3	1	0	0	92	5	84
2017	3 to 10 years in the federal public service	29	42	10	13	4	0	0	72	18	266
2017	11 to 20 years in the federal public service	32	43	13	9	2	0	0	75	12	252
2017	More than 20 years in the federal public service	35	37	13	7	6	0	2	73	13	123
2014	Less than 3 years in the federal public service	41	35	6	13	2	0	3	78	15	98
2014	3 to 10 years in the federal public service	25	43	10	17	3	0	0	69	21	290
2014	11 to 20 years in the federal public service	27	44	15	9	4	0	1	71	13	226
2014	More than 20 years in the federal public service	28	41	12	13	6	0	0	69	19	196
2011	Less than 3 years in the federal public service	32	42	10	12	2	0	1	75	15	87
2011	3 to 10 years in the federal public service	20	47	13	14	6	0	0	67	20	313
2011	11 to 20 years in the federal public service	25	41	18	11	6	0	0	66	16	168
2011	More than 20 years in the federal public service	25	38	15	12	6	0	2	65	19	245
2008	Less than 3 years in the federal public service	20	49	14	11	5	1	0	70	16	105
2008	3 to 10 years in the federal public service	28	39	14	13	5	0	1	68	18	283
2008	11 to 20 years in the federal public service	25	45	14	9	5	1	0	71	14	177
2008	More than 20 years in the federal public service	27	45	15	8	3	0	2	73	11	248

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	16	3	0	0	0	82	3	84
2017	3 to 10 years in the federal public service	42	40	10	6	2	0	0	82	8	266
2017	11 to 20 years in the federal public service	52	35	9	4	1	0	0	87	5	252
2017	More than 20 years in the federal public service	48	42	7	2	2	0	0	90	3	124
2014	Less than 3 years in the federal public service	38	38	10	6	8	0	1	77	14	98
2014	3 to 10 years in the federal public service	41	38	8	6	8	0	0	79	14	290
2014	11 to 20 years in the federal public service	38	41	13	5	3	0	0	79	8	226
2014	More than 20 years in the federal public service	49	33	10	5	2	1	0	83	7	196
2011	Less than 3 years in the federal public service	39	40	13	6	2	0	0	78	8	87
2011	3 to 10 years in the federal public service	39	40	9	6	5	0	1	80	11	312
2011	11 to 20 years in the federal public service	37	40	10	7	6	0	1	78	13	169
2011	More than 20 years in the federal public service	49	34	8	6	2	0	0	84	8	245
2008	Less than 3 years in the federal public service	40	40	10	8	2	0	0	80	10	105
2008	3 to 10 years in the federal public service	42	35	11	6	6	0	0	77	12	283
2008	11 to 20 years in the federal public service	43	41	10	3	3	0	0	83	6	177
2008	More than 20 years in the federal public service	49	36	9	3	3	1	0	86	6	248

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	10	1	3	0	86	4	84
2017	3 to 10 years in the federal public service	48	39	5	6	2	0	87	8	266
2017	11 to 20 years in the federal public service	54	34	6	5	1	0	88	6	251
2017	More than 20 years in the federal public service	57	37	4	2	1	0	93	2	124
2014	Less than 3 years in the federal public service	38	38	7	8	8	0	76	16	98
2014	3 to 10 years in the federal public service	45	38	7	5	6	0	82	11	290
2014	11 to 20 years in the federal public service	45	40	7	5	3	0	85	8	226
2014	More than 20 years in the federal public service	49	36	8	5	1	1	86	6	196
2011	Less than 3 years in the federal public service	33	49	10	5	2	0	82	8	87
2011	3 to 10 years in the federal public service	40	45	7	4	4	0	85	8	313
2011	11 to 20 years in the federal public service	43	44	5	6	2	0	87	8	169
2011	More than 20 years in the federal public service	54	34	5	4	2	0	88	7	245
2008	Less than 3 years in the federal public service	42	40	10	2	6	0	82	8	105
2008	3 to 10 years in the federal public service	43	41	7	4	4	0	85	8	283
2008	11 to 20 years in the federal public service	46	39	11	3	1	0	85	4	177
2008	More than 20 years in the federal public service	48	40	6	2	3	0	89	5	247

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	37	6	7	5	8	1	81	13	84
2017	3 to 10 years in the federal public service	22	41	13	13	9	2	0	64	23	267
2017	11 to 20 years in the federal public service	23	35	22	11	8	2	0	59	19	252
2017	More than 20 years in the federal public service	20	31	23	12	10	3	1	53	23	124
2014	Less than 3 years in the federal public service	34	26	10	8	5	8	8	72	16	98
2014	3 to 10 years in the federal public service	19	31	18	12	13	5	1	54	27	290
2014	11 to 20 years in the federal public service	17	38	18	13	8	5	1	58	23	225
2014	More than 20 years in the federal public service	19	37	21	9	11	3	0	58	21	195
2011	Less than 3 years in the federal public service	27	23	17	15	15	2	2	51	30	87
2011	3 to 10 years in the federal public service	11	34	20	15	18	1	0	46	34	313
2011	11 to 20 years in the federal public service	19	33	17	15	12	3	0	54	28	168
2011	More than 20 years in the federal public service	13	34	17	17	17	1	1	48	35	245
2008	Less than 3 years in the federal public service	23	33	24	16	3	2	0	56	19	105
2008	3 to 10 years in the federal public service	13	34	19	18	13	1	1	48	32	283
2008	11 to 20 years in the federal public service	18	37	15	16	10	3	1	58	27	176
2008	More than 20 years in the federal public service	12	34	20	18	14	2	0	47	32	247

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	35	14	12	8	8	6	59	24	84
2017	3 to 10 years in the federal public service	15	27	16	19	20	1	2	43	41	267
2017	11 to 20 years in the federal public service	14	23	20	21	16	4	1	39	40	252
2017	More than 20 years in the federal public service	7	21	18	23	22	4	5	31	50	124
2014	Less than 3 years in the federal public service	26	24	9	11	12	7	11	61	28	98
2014	3 to 10 years in the federal public service	15	24	17	16	21	3	3	42	39	290
2014	11 to 20 years in the federal public service	8	22	24	16	24	4	2	32	43	225
2014	More than 20 years in the federal public service	12	20	21	16	21	3	7	35	41	196
2011	Less than 3 years in the federal public service	14	27	14	14	26	3	2	43	42	87
2011	3 to 10 years in the federal public service	9	26	19	19	23	2	2	36	44	313
2011	11 to 20 years in the federal public service	10	20	19	23	24	2	2	32	49	169
2011	More than 20 years in the federal public service	9	18	17	20	32	0	3	28	54	244
2008	Less than 3 years in the federal public service	19	42	17	12	7	3	1	63	19	105
2008	3 to 10 years in the federal public service	12	25	19	21	19	3	0	38	42	282
2008	11 to 20 years in the federal public service	12	18	15	25	27	1	3	31	54	177
2008	More than 20 years in the federal public service	7	22	18	21	29	1	2	30	51	247

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	43	12	6	3	0	1	80	8	84
2017	3 to 10 years in the federal public service	30	46	10	9	5	0	0	76	14	266
2017	11 to 20 years in the federal public service	35	41	13	7	4	0	0	76	11	252
2017	More than 20 years in the federal public service	26	39	14	8	9	1	2	68	18	123
2014	Less than 3 years in the federal public service	30	38	11	10	5	1	4	72	16	98
2014	3 to 10 years in the federal public service	23	43	14	14	6	0	0	66	21	289
2014	11 to 20 years in the federal public service	19	43	18	12	7	0	0	62	20	226
2014	More than 20 years in the federal public service	21	46	14	13	5	1	1	67	18	196
2011	Less than 3 years in the federal public service	23	42	12	13	8	1	1	67	21	87
2011	3 to 10 years in the federal public service	22	40	18	12	8	0	0	62	20	314
2011	11 to 20 years in the federal public service	20	37	14	15	12	1	0	58	28	170
2011	More than 20 years in the federal public service	25	35	14	14	11	0	1	60	25	245

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	38	15	2	4	1	1	79	6	84
2017	3 to 10 years in the federal public service	33	41	14	6	5	0	0	74	12	266
2017	11 to 20 years in the federal public service	40	38	12	3	7	0	0	78	10	251
2017	More than 20 years in the federal public service	29	40	14	3	10	1	3	72	14	123
2014	Less than 3 years in the federal public service	34	36	17	7	3	0	2	72	11	98
2014	3 to 10 years in the federal public service	33	35	15	11	7	0	0	68	18	290
2014	11 to 20 years in the federal public service	27	38	21	7	5	0	1	65	13	225
2014	More than 20 years in the federal public service	29	38	17	11	4	1	1	69	15	195

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	44	1	1	3	2	2	95	4	84
2017	3 to 10 years in the federal public service	31	48	11	6	4	0	1	79	10	267
2017	11 to 20 years in the federal public service	33	38	16	9	4	0	0	71	13	251
2017	More than 20 years in the federal public service	25	45	15	8	5	1	1	72	13	123
2014	Less than 3 years in the federal public service	31	43	15	6	1	0	3	77	8	98
2014	3 to 10 years in the federal public service	32	38	14	11	5	0	0	70	16	290
2014	11 to 20 years in the federal public service	23	47	18	7	5	0	0	70	12	226
2014	More than 20 years in the federal public service	27	37	18	12	5	1	0	65	17	196
2011	Less than 3 years in the federal public service	34	43	7	10	3	0	2	79	14	87
2011	3 to 10 years in the federal public service	32	40	14	10	4	1	1	73	14	313
2011	11 to 20 years in the federal public service	25	41	14	10	6	4	1	69	17	168
2011	More than 20 years in the federal public service	21	40	17	15	7	0	1	62	22	244

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	42	16	4	1	7	1	77	6	84
2017	3 to 10 years in the federal public service	18	49	18	6	5	3	1	69	11	267
2017	11 to 20 years in the federal public service	20	40	21	8	5	6	0	64	14	250
2017	More than 20 years in the federal public service	14	45	21	7	10	2	1	61	18	124

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	27	7	1	2	1	2	89	4	84
2017	3 to 10 years in the federal public service	49	32	10	5	2	1	1	83	7	266
2017	11 to 20 years in the federal public service	48	32	8	6	5	0	1	81	10	252
2017	More than 20 years in the federal public service	38	36	13	7	4	0	2	76	11	124
2014	Less than 3 years in the federal public service	46	25	13	10	3	1	2	73	13	98
2014	3 to 10 years in the federal public service	41	32	17	6	4	1	1	74	9	289
2014	11 to 20 years in the federal public service	34	38	13	5	7	1	2	74	12	226
2014	More than 20 years in the federal public service	35	42	11	9	3	0	0	77	12	196
2011	Less than 3 years in the federal public service	35	31	19	9	4	2	0	67	13	87
2011	3 to 10 years in the federal public service	38	34	12	9	4	1	1	74	14	314
2011	11 to 20 years in the federal public service	39	34	12	6	5	1	3	76	12	170
2011	More than 20 years in the federal public service	30	41	14	9	6	0	0	71	15	245

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	18	15	2	5	4	31	67	11	84
2017	3 to 10 years in the federal public service	26	27	13	7	8	3	17	66	18	266
2017	11 to 20 years in the federal public service	27	26	15	7	7	3	16	65	17	252
2017	More than 20 years in the federal public service	19	25	11	7	11	3	24	60	25	123
2014	Less than 3 years in the federal public service	30	15	18	5	3	3	26	63	11	98
2014	3 to 10 years in the federal public service	22	18	16	9	11	3	20	52	27	290
2014	11 to 20 years in the federal public service	24	20	12	9	9	5	21	59	25	226
2014	More than 20 years in the federal public service	18	24	13	11	7	5	22	58	25	195
2011	Less than 3 years in the federal public service	16	16	17	2	9	7	33	54	19	87
2011	3 to 10 years in the federal public service	28	17	16	8	11	4	17	57	23	314
2011	11 to 20 years in the federal public service	28	23	9	7	11	2	20	65	23	170
2011	More than 20 years in the federal public service	19	22	10	12	16	1	19	52	36	245
2008	Less than 3 years in the federal public service	33	22	10	5	5	7	18	73	13	105
2008	3 to 10 years in the federal public service	30	22	12	11	7	4	13	63	22	283
2008	11 to 20 years in the federal public service	27	26	11	10	9	2	14	64	24	177
2008	More than 20 years in the federal public service	27	20	11	11	13	1	16	57	29	247

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	37	4	2	0	0	4	94	2	83
2017	3 to 10 years in the federal public service	53	32	9	3	1	0	1	86	5	267
2017	11 to 20 years in the federal public service	43	38	9	5	5	0	1	81	9	252
2017	More than 20 years in the federal public service	45	29	18	5	2	0	1	75	7	124
2014	Less than 3 years in the federal public service	71	23	3	1	0	2	0	96	1	98
2014	3 to 10 years in the federal public service	44	37	11	5	2	0	1	82	7	290
2014	11 to 20 years in the federal public service	38	33	19	5	3	0	2	73	8	226
2014	More than 20 years in the federal public service	35	38	18	5	3	0	2	74	8	196
2011	Less than 3 years in the federal public service	48	36	13	1	1	0	1	85	2	87
2011	3 to 10 years in the federal public service	39	32	15	10	3	0	2	72	13	312
2011	11 to 20 years in the federal public service	34	29	23	8	4	0	2	64	13	170
2011	More than 20 years in the federal public service	26	33	20	9	7	0	4	62	16	245
2008	Less than 3 years in the federal public service	36	37	13	9	4	1	0	74	13	105
2008	3 to 10 years in the federal public service	29	32	22	11	5	0	1	62	16	282
2008	11 to 20 years in the federal public service	21	37	19	13	9	1	1	59	22	177
2008	More than 20 years in the federal public service	21	30	28	13	7	0	1	52	20	246

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	24	7	6	1	3	2	85	8	84
2017	3 to 10 years in the federal public service	53	22	7	3	4	6	5	84	7	266
2017	11 to 20 years in the federal public service	56	27	4	3	3	4	4	89	6	252
2017	More than 20 years in the federal public service	42	34	6	3	5	5	5	84	9	123
2014	Less than 3 years in the federal public service	48	9	7	2	11	6	16	74	17	98
2014	3 to 10 years in the federal public service	54	19	8	6	5	4	4	80	12	290
2014	11 to 20 years in the federal public service	54	24	5	3	5	4	5	85	9	226
2014	More than 20 years in the federal public service	50	27	8	4	4	4	4	83	9	196
2011	Less than 3 years in the federal public service	51	13	4	5	14	6	9	74	22	87
2011	3 to 10 years in the federal public service	50	27	7	4	6	3	2	82	11	312
2011	11 to 20 years in the federal public service	50	31	6	4	4	2	3	85	8	169
2011	More than 20 years in the federal public service	48	30	8	6	4	2	2	81	10	245

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	24	33	43	84
2017	3 to 10 years in the federal public service	14	50	36	267
2017	11 to 20 years in the federal public service	14	52	33	252
2017	More than 20 years in the federal public service	32	40	28	124
2014	Less than 3 years in the federal public service	32	37	32	98
2014	3 to 10 years in the federal public service	29	39	32	290
2014	11 to 20 years in the federal public service	18	46	36	226
2014	More than 20 years in the federal public service	32	42	27	196
2011	Less than 3 years in the federal public service	31	30	38	87
2011	3 to 10 years in the federal public service	24	38	39	314
2011	11 to 20 years in the federal public service	23	44	33	170
2011	More than 20 years in the federal public service	33	40	27	245

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	15	5	0	74	5	20
2017	3 to 10 years in the federal public service	5	25	39	13	18	0	39
2017	11 to 20 years in the federal public service	14	33	40	0	3	10	37
2017	More than 20 years in the federal public service	64	2	21	0	12	0	39
2014	Less than 3 years in the federal public service	0	14	23	8	9999	56	30
2014	3 to 10 years in the federal public service	4	31	40	10	9999	15	82
2014	11 to 20 years in the federal public service	2	19	60	7	9999	12	40
2014	More than 20 years in the federal public service	64	5	17	5	9999	9	61
2011	Less than 3 years in the federal public service	0	3	31	30	9999	36	27
2011	3 to 10 years in the federal public service	1	25	49	14	9999	11	76
2011	11 to 20 years in the federal public service	9	23	46	10	9999	12	39
2011	More than 20 years in the federal public service	61	0	28	9	9999	3	82

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	39	6	0	1	0	0	93	1	84
2017	3 to 10 years in the federal public service	46	41	7	4	2	1	0	88	6	267
2017	11 to 20 years in the federal public service	45	39	8	5	2	0	0	84	7	252
2017	More than 20 years in the federal public service	36	40	14	4	4	2	1	78	8	124
2014	Less than 3 years in the federal public service	54	33	4	4	4	1	0	88	8	98
2014	3 to 10 years in the federal public service	42	43	8	5	1	1	1	86	6	290
2014	11 to 20 years in the federal public service	36	47	10	4	2	1	0	84	6	226
2014	More than 20 years in the federal public service	39	44	12	4	1	1	0	83	5	196
2011	Less than 3 years in the federal public service	31	39	7	17	5	1	0	71	22	87
2011	3 to 10 years in the federal public service	32	39	15	8	4	2	0	71	13	314
2011	11 to 20 years in the federal public service	32	30	15	8	12	2	0	64	20	170
2011	More than 20 years in the federal public service	26	43	15	9	7	0	0	69	16	243
2008	Less than 3 years in the federal public service	51	39	6	4	0	0	0	90	4	105
2008	3 to 10 years in the federal public service	44	34	12	6	3	1	0	79	9	283
2008	11 to 20 years in the federal public service	42	37	11	5	4	1	0	80	9	177
2008	More than 20 years in the federal public service	45	36	9	6	4	1	0	82	9	247

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	6	5	1	2	0	88	6	83
2017	3 to 10 years in the federal public service	31	50	11	5	2	1	0	81	8	264
2017	11 to 20 years in the federal public service	26	49	16	5	3	1	0	76	8	251
2017	More than 20 years in the federal public service	25	47	11	8	7	3	0	73	16	124
2014	Less than 3 years in the federal public service	42	39	9	6	2	2	1	83	8	98
2014	3 to 10 years in the federal public service	23	40	20	9	6	1	0	65	15	290
2014	11 to 20 years in the federal public service	16	42	21	12	6	2	0	60	18	226
2014	More than 20 years in the federal public service	17	41	19	11	10	1	0	59	22	196
2011	Less than 3 years in the federal public service	25	34	17	6	17	1	0	59	24	87
2011	3 to 10 years in the federal public service	14	30	15	17	23	1	0	44	40	313
2011	11 to 20 years in the federal public service	9	34	16	18	21	2	0	44	40	170
2011	More than 20 years in the federal public service	13	29	16	15	27	1	0	42	42	244

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	30	25	22	3	4	51	17	84
2017	3 to 10 years in the federal public service	4	22	36	23	10	2	2	35	28	266
2017	11 to 20 years in the federal public service	9	21	43	16	9	1	2	25	30	251
2017	More than 20 years in the federal public service	11	26	34	22	3	2	2	26	38	124
2014	Less than 3 years in the federal public service	4	19	33	19	16	1	8	38	26	98
2014	3 to 10 years in the federal public service	11	28	33	14	9	2	3	24	41	290
2014	11 to 20 years in the federal public service	17	27	35	15	3	0	2	19	45	226
2014	More than 20 years in the federal public service	12	32	33	14	6	1	2	21	45	196
2011	Less than 3 years in the federal public service	24	16	22	18	10	6	4	31	45	86
2011	3 to 10 years in the federal public service	29	30	24	10	5	1	1	16	60	313
2011	11 to 20 years in the federal public service	29	32	28	5	4	1	2	9	62	169
2011	More than 20 years in the federal public service	27	37	25	6	3	0	2	9	66	245
2008	Less than 3 years in the federal public service	8	25	40	17	7	0	2	25	34	105
2008	3 to 10 years in the federal public service	13	29	32	15	7	2	2	23	43	283
2008	11 to 20 years in the federal public service	13	37	31	13	5	0	1	18	51	177
2008	More than 20 years in the federal public service	10	35	36	12	4	0	3	17	46	247

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	5	20	29	34	7	4	70	8	84
2017	3 to 10 years in the federal public service	5	12	33	27	16	4	3	46	18	266
2017	11 to 20 years in the federal public service	9	14	35	23	13	3	2	38	25	250
2017	More than 20 years in the federal public service	11	21	29	24	8	6	2	34	35	124
2014	Less than 3 years in the federal public service	6	16	22	22	24	3	7	51	25	97
2014	3 to 10 years in the federal public service	15	25	35	11	8	4	3	21	42	290
2014	11 to 20 years in the federal public service	17	27	39	11	2	2	2	13	46	225
2014	More than 20 years in the federal public service	17	30	28	14	5	2	4	20	50	196
2011	Less than 3 years in the federal public service	19	18	28	11	15	7	2	29	41	86
2011	3 to 10 years in the federal public service	29	28	22	11	7	2	1	19	59	313
2011	11 to 20 years in the federal public service	31	22	31	8	4	3	1	13	55	170
2011	More than 20 years in the federal public service	36	26	25	8	3	0	2	11	63	244
2008	Less than 3 years in the federal public service	8	20	38	17	10	2	4	29	31	105
2008	3 to 10 years in the federal public service	15	23	30	13	13	3	2	28	40	280
2008	11 to 20 years in the federal public service	14	27	32	18	7	1	2	25	42	176
2008	More than 20 years in the federal public service	14	26	32	18	6	1	3	25	42	246

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	8	28	18	29	5	7	54	14	84
2017	3 to 10 years in the federal public service	10	19	34	19	11	3	3	32	32	264
2017	11 to 20 years in the federal public service	14	20	36	15	8	3	4	24	37	250
2017	More than 20 years in the federal public service	16	24	27	18	7	3	5	27	43	124
2014	Less than 3 years in the federal public service	8	16	17	15	25	6	13	49	30	97
2014	3 to 10 years in the federal public service	21	29	22	12	10	3	4	23	53	289
2014	11 to 20 years in the federal public service	25	30	24	10	4	3	4	15	59	226
2014	More than 20 years in the federal public service	27	29	23	11	4	2	4	16	60	196
2011	Less than 3 years in the federal public service	22	17	19	10	19	6	7	34	44	86
2011	3 to 10 years in the federal public service	20	23	26	15	7	5	4	24	47	312
2011	11 to 20 years in the federal public service	25	26	28	10	6	3	2	17	54	170
2011	More than 20 years in the federal public service	29	26	27	9	3	0	5	13	59	245
2008	Less than 3 years in the federal public service	15	22	34	11	10	3	5	23	40	105
2008	3 to 10 years in the federal public service	13	23	29	15	8	7	5	26	41	282
2008	11 to 20 years in the federal public service	18	24	20	24	7	4	3	34	45	177
2008	More than 20 years in the federal public service	14	27	32	16	6	2	4	23	43	247

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	1	22	22	45	4	5	74	3	82
2017	3 to 10 years in the federal public service	4	8	28	36	20	1	2	58	13	262
2017	11 to 20 years in the federal public service	7	17	33	26	14	0	2	41	25	250
2017	More than 20 years in the federal public service	5	22	31	26	9	3	4	37	30	123
2014	Less than 3 years in the federal public service	2	7	19	26	33	2	10	67	10	97
2014	3 to 10 years in the federal public service	8	14	27	29	17	3	2	48	23	288
2014	11 to 20 years in the federal public service	8	18	41	22	6	2	3	30	27	224
2014	More than 20 years in the federal public service	9	19	33	22	10	1	5	34	30	196
2011	Less than 3 years in the federal public service	11	14	18	19	27	6	5	51	28	85
2011	3 to 10 years in the federal public service	12	15	32	24	10	2	5	37	29	314
2011	11 to 20 years in the federal public service	17	17	34	17	9	2	3	28	36	169
2011	More than 20 years in the federal public service	14	20	37	17	8	1	4	25	35	242
2008	Less than 3 years in the federal public service	2	17	38	22	17	1	3	41	19	105
2008	3 to 10 years in the federal public service	7	17	30	27	14	2	3	43	26	282
2008	11 to 20 years in the federal public service	9	23	32	28	5	1	3	34	33	177
2008	More than 20 years in the federal public service	8	23	38	24	4	1	2	28	32	246

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	7	14	21	46	4	5	74	11	84
2017	3 to 10 years in the federal public service	12	14	40	18	11	2	4	31	28	264
2017	11 to 20 years in the federal public service	19	21	34	13	9	2	3	23	41	251
2017	More than 20 years in the federal public service	22	28	25	16	5	0	3	22	52	124
2014	Less than 3 years in the federal public service	2	11	23	19	27	3	14	56	16	97
2014	3 to 10 years in the federal public service	19	23	24	17	11	2	4	30	45	290
2014	11 to 20 years in the federal public service	19	35	30	8	4	1	3	12	56	226
2014	More than 20 years in the federal public service	22	26	31	12	6	0	2	19	50	196
2011	Less than 3 years in the federal public service	12	15	28	14	19	4	7	38	30	86
2011	3 to 10 years in the federal public service	26	27	23	13	7	1	3	20	56	314
2011	11 to 20 years in the federal public service	25	30	23	10	7	3	2	18	58	169
2011	More than 20 years in the federal public service	33	26	24	12	2	0	2	14	61	245
2008	Less than 3 years in the federal public service	11	23	25	22	10	2	7	35	37	105
2008	3 to 10 years in the federal public service	22	30	24	11	9	1	3	21	54	283
2008	11 to 20 years in the federal public service	20	35	24	14	5	0	2	19	57	176
2008	More than 20 years in the federal public service	23	33	25	12	4	0	3	16	58	247

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	8	22	24	29	11	5	62	11	84
2017	3 to 10 years in the federal public service	5	16	25	31	17	3	4	52	22	265
2017	11 to 20 years in the federal public service	9	15	27	28	12	5	4	44	26	251
2017	More than 20 years in the federal public service	13	19	30	23	10	1	4	35	34	124
2014	Less than 3 years in the federal public service	9	8	21	26	20	7	9	55	20	96
2014	3 to 10 years in the federal public service	11	17	24	24	15	4	5	43	30	290
2014	11 to 20 years in the federal public service	9	18	33	16	13	5	5	32	31	226
2014	More than 20 years in the federal public service	13	21	30	24	5	2	5	31	36	196
2011	Less than 3 years in the federal public service	6	19	20	15	22	13	6	45	31	86
2011	3 to 10 years in the federal public service	13	17	27	20	14	4	6	37	33	313
2011	11 to 20 years in the federal public service	14	21	26	20	10	3	6	33	38	169
2011	More than 20 years in the federal public service	15	22	28	18	8	2	7	29	40	244
2008	Less than 3 years in the federal public service	22	21	28	12	11	4	3	24	45	105
2008	3 to 10 years in the federal public service	14	25	28	16	10	4	4	28	42	283
2008	11 to 20 years in the federal public service	13	25	29	17	12	3	2	30	40	176
2008	More than 20 years in the federal public service	13	24	33	17	9	1	4	27	39	246

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	11	27	27	25	4	4	56	15	84
2017	3 to 10 years in the federal public service	6	21	40	19	8	3	3	29	29	265
2017	11 to 20 years in the federal public service	14	17	39	15	7	5	2	23	34	251
2017	More than 20 years in the federal public service	18	23	32	14	5	5	3	21	44	124
2014	Less than 3 years in the federal public service	7	10	26	19	24	5	10	50	20	98
2014	3 to 10 years in the federal public service	18	20	32	12	10	5	3	24	41	290
2014	11 to 20 years in the federal public service	18	28	30	12	5	3	3	18	49	226
2014	More than 20 years in the federal public service	22	25	30	12	6	3	2	19	49	195

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	31	5	5	1	1	89	6	84
2017	3 to 10 years in the federal public service	44	36	8	6	4	2	81	11	267
2017	11 to 20 years in the federal public service	47	32	10	6	4	1	80	9	252
2017	More than 20 years in the federal public service	43	31	10	6	10	0	74	16	124
2014	Less than 3 years in the federal public service	49	27	12	5	6	1	77	11	98
2014	3 to 10 years in the federal public service	47	29	9	8	5	2	78	14	290
2014	11 to 20 years in the federal public service	43	34	7	10	5	1	78	15	226
2014	More than 20 years in the federal public service	46	29	8	8	8	1	76	16	195

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	34	8	3	0	0	89	3	84
2017	3 to 10 years in the federal public service	46	39	7	6	2	0	85	8	267
2017	11 to 20 years in the federal public service	44	40	6	7	3	0	84	10	252
2017	More than 20 years in the federal public service	44	39	7	6	5	0	83	10	124
2014	Less than 3 years in the federal public service	46	34	10	10	0	0	80	10	97
2014	3 to 10 years in the federal public service	46	40	8	4	2	0	86	6	289
2014	11 to 20 years in the federal public service	43	42	9	3	2	1	86	5	226
2014	More than 20 years in the federal public service	45	39	7	6	2	0	85	8	196

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	30	11	2	1	6	0	85	4	84
2017	3 to 10 years in the federal public service	34	41	15	3	1	5	2	80	4	267
2017	11 to 20 years in the federal public service	28	45	14	5	2	6	0	78	7	252
2017	More than 20 years in the federal public service	28	43	19	3	5	2	0	73	8	122
2014	Less than 3 years in the federal public service	44	30	8	3	4	11	0	84	8	98
2014	3 to 10 years in the federal public service	36	36	15	4	2	7	0	78	6	290
2014	11 to 20 years in the federal public service	25	42	19	5	3	6	0	72	8	226
2014	More than 20 years in the federal public service	27	40	20	5	2	6	0	71	7	196

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	6	3	0	1	0	90	4	84
2017	3 to 10 years in the federal public service	34	47	11	3	1	3	0	84	5	267
2017	11 to 20 years in the federal public service	30	45	14	4	3	3	0	78	7	252
2017	More than 20 years in the federal public service	18	61	15	1	5	1	0	79	6	122
2014	Less than 3 years in the federal public service	56	25	10	2	3	4	0	84	6	98
2014	3 to 10 years in the federal public service	37	41	14	5	2	2	0	79	6	289
2014	11 to 20 years in the federal public service	26	43	17	5	3	6	0	73	9	226
2014	More than 20 years in the federal public service	23	45	20	3	4	6	0	72	7	196
2011	Less than 3 years in the federal public service	37	32	9	9	9	3	0	72	19	87
2011	3 to 10 years in the federal public service	20	34	17	10	12	6	1	58	24	312
2011	11 to 20 years in the federal public service	15	32	24	10	10	9	0	52	22	170
2011	More than 20 years in the federal public service	14	29	24	14	13	6	0	46	29	244

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	30	2	1	0	0	96	1	84
2017	3 to 10 years in the federal public service	46	44	4	2	3	0	91	5	267
2017	11 to 20 years in the federal public service	42	41	9	5	4	0	82	8	251
2017	More than 20 years in the federal public service	34	43	12	4	5	2	79	9	124
2014	Less than 3 years in the federal public service	63	24	6	4	1	1	88	5	98
2014	3 to 10 years in the federal public service	45	38	12	5	1	0	82	6	289
2014	11 to 20 years in the federal public service	32	46	15	4	3	0	78	6	226
2014	More than 20 years in the federal public service	30	46	13	4	6	1	77	10	195
2011	Less than 3 years in the federal public service	44	24	13	9	8	2	69	17	87
2011	3 to 10 years in the federal public service	26	35	17	10	10	1	62	20	314
2011	11 to 20 years in the federal public service	16	38	19	13	12	2	56	25	170
2011	More than 20 years in the federal public service	18	34	19	12	16	1	53	28	245
2008	Less than 3 years in the federal public service	43	43	10	5	0	0	86	5	105
2008	3 to 10 years in the federal public service	30	41	16	9	4	0	71	13	283
2008	11 to 20 years in the federal public service	31	35	16	10	8	1	67	17	177
2008	More than 20 years in the federal public service	26	35	19	11	8	1	62	19	247

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	27	11	3	4	12	10	77	9	84
2017	3 to 10 years in the federal public service	23	37	15	5	7	6	7	69	14	267
2017	11 to 20 years in the federal public service	25	31	18	10	6	8	3	62	17	252
2017	More than 20 years in the federal public service	24	33	15	9	8	5	5	64	19	124
2014	Less than 3 years in the federal public service	32	27	15	3	8	7	8	69	13	98
2014	3 to 10 years in the federal public service	33	32	12	9	6	5	4	71	16	290
2014	11 to 20 years in the federal public service	26	34	13	11	6	7	3	67	19	223
2014	More than 20 years in the federal public service	34	28	18	3	8	3	6	68	12	196

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	30	9	1	0	4	0	90	1	83
2017	3 to 10 years in the federal public service	37	44	11	3	1	4	0	85	4	264
2017	11 to 20 years in the federal public service	38	44	10	3	0	4	1	86	3	251
2017	More than 20 years in the federal public service	32	50	8	4	3	2	0	85	8	124
2014	Less than 3 years in the federal public service	42	35	11	2	2	8	0	84	5	98
2014	3 to 10 years in the federal public service	38	39	14	4	1	4	0	80	5	289
2014	11 to 20 years in the federal public service	35	40	13	2	2	8	1	81	5	226
2014	More than 20 years in the federal public service	32	49	12	2	1	5	0	85	3	196
2011	Less than 3 years in the federal public service	33	35	18	6	3	5	0	72	10	86
2011	3 to 10 years in the federal public service	25	40	17	6	5	6	0	69	12	313
2011	11 to 20 years in the federal public service	23	33	19	11	5	7	1	62	17	170
2011	More than 20 years in the federal public service	27	36	15	9	10	3	0	65	20	245

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	28	17	9	2	7	0	68	13	84
2017	3 to 10 years in the federal public service	26	35	13	14	5	6	1	66	21	265
2017	11 to 20 years in the federal public service	26	44	12	7	5	5	1	74	13	252
2017	More than 20 years in the federal public service	26	40	11	6	9	6	1	71	17	124
2014	Less than 3 years in the federal public service	32	27	15	7	8	11	0	66	17	98
2014	3 to 10 years in the federal public service	30	35	16	9	5	4	1	69	15	289
2014	11 to 20 years in the federal public service	23	41	16	8	5	5	2	68	14	226
2014	More than 20 years in the federal public service	28	42	12	6	7	3	1	73	14	196
2011	Less than 3 years in the federal public service	31	30	12	11	6	6	5	68	18	87
2011	3 to 10 years in the federal public service	24	38	14	9	8	6	2	66	18	313
2011	11 to 20 years in the federal public service	17	36	13	10	10	12	2	62	23	169
2011	More than 20 years in the federal public service	23	32	14	11	10	9	1	61	23	245
2008	Less than 3 years in the federal public service	39	27	11	14	3	3	2	70	18	105
2008	3 to 10 years in the federal public service	26	32	15	12	11	3	0	60	24	283
2008	11 to 20 years in the federal public service	31	29	12	11	10	5	2	65	22	176
2008	More than 20 years in the federal public service	26	35	12	15	5	4	3	66	21	247

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	22	16	8	6	22	4	60	19	84
2017	3 to 10 years in the federal public service	16	34	19	16	7	9	0	55	25	265
2017	11 to 20 years in the federal public service	16	41	20	10	4	10	0	64	15	251
2017	More than 20 years in the federal public service	14	37	19	8	11	8	2	57	21	123
2014	Less than 3 years in the federal public service	19	32	17	9	7	14	2	61	19	98
2014	3 to 10 years in the federal public service	21	32	20	12	8	6	0	57	21	289
2014	11 to 20 years in the federal public service	25	38	19	7	4	7	1	68	12	226
2014	More than 20 years in the federal public service	20	31	23	8	8	7	3	57	18	196
2011	Less than 3 years in the federal public service	12	28	23	10	11	14	2	49	24	87
2011	3 to 10 years in the federal public service	10	30	24	15	8	11	3	46	26	312
2011	11 to 20 years in the federal public service	9	26	23	15	13	11	1	41	33	169
2011	More than 20 years in the federal public service	8	28	23	19	12	7	2	41	34	244

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	24	13	4	1	20	10	75	7	84
2017	3 to 10 years in the federal public service	17	26	20	12	12	9	4	50	27	265
2017	11 to 20 years in the federal public service	12	21	22	14	14	14	3	40	33	251
2017	More than 20 years in the federal public service	16	25	18	10	14	13	3	49	29	124
2014	Less than 3 years in the federal public service	22	18	14	13	5	26	2	55	25	98
2014	3 to 10 years in the federal public service	11	18	22	18	17	12	2	34	40	289
2014	11 to 20 years in the federal public service	7	21	20	19	13	17	3	36	40	226
2014	More than 20 years in the federal public service	9	27	19	19	13	10	4	42	36	195
2011	Less than 3 years in the federal public service	23	21	9	14	11	19	2	56	32	87
2011	3 to 10 years in the federal public service	6	21	19	15	17	18	3	34	41	312
2011	11 to 20 years in the federal public service	7	17	17	20	18	20	1	31	48	169
2011	More than 20 years in the federal public service	9	17	22	18	20	12	3	30	44	244

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	44	5	2	2	91	5	84
2017	3 to 10 years in the federal public service	40	47	3	7	3	86	10	266
2017	11 to 20 years in the federal public service	40	43	5	9	3	83	12	252
2017	More than 20 years in the federal public service	38	48	3	7	4	86	11	122
2014	Less than 3 years in the federal public service	39	49	3	8	0	88	8	98
2014	3 to 10 years in the federal public service	35	46	6	12	1	80	14	290
2014	11 to 20 years in the federal public service	27	55	6	7	5	82	12	226
2014	More than 20 years in the federal public service	32	42	8	12	5	75	17	196
2011	Less than 3 years in the federal public service	33	40	8	17	1	74	18	87
2011	3 to 10 years in the federal public service	30	46	6	13	5	76	18	313
2011	11 to 20 years in the federal public service	34	44	5	12	4	79	16	170
2011	More than 20 years in the federal public service	29	43	6	12	10	72	22	245
2008	Less than 3 years in the federal public service	38	47	6	7	2	85	9	105
2008	3 to 10 years in the federal public service	34	46	4	13	4	80	16	283
2008	11 to 20 years in the federal public service	36	45	5	9	5	81	14	177
2008	More than 20 years in the federal public service	32	50	4	10	5	81	15	245

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	38	5	3	0	0	0	91	3	83
2017	3 to 10 years in the federal public service	47	37	5	8	2	0	0	85	10	266
2017	11 to 20 years in the federal public service	45	37	8	6	3	0	0	83	10	252
2017	More than 20 years in the federal public service	47	38	9	3	3	0	0	85	7	124
2014	Less than 3 years in the federal public service	41	44	9	4	1	0	0	85	5	98
2014	3 to 10 years in the federal public service	47	39	8	5	1	0	0	86	7	290
2014	11 to 20 years in the federal public service	42	41	4	8	4	0	0	84	12	226
2014	More than 20 years in the federal public service	40	42	6	9	4	0	0	82	12	195
2011	Less than 3 years in the federal public service	45	32	11	8	4	0	0	76	13	87
2011	3 to 10 years in the federal public service	44	38	8	6	4	0	0	82	10	312
2011	11 to 20 years in the federal public service	42	38	9	8	2	1	1	81	10	169
2011	More than 20 years in the federal public service	40	43	8	8	2	0	0	83	9	244

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	39	10	4	0	0	86	4	84
2017	3 to 10 years in the federal public service	50	41	5	4	0	1	91	4	265
2017	11 to 20 years in the federal public service	47	40	8	5	1	0	86	6	252
2017	More than 20 years in the federal public service	43	42	6	8	1	0	85	9	124
2014	Less than 3 years in the federal public service	51	34	10	4	0	0	86	4	98
2014	3 to 10 years in the federal public service	44	41	10	4	1	0	85	5	290
2014	11 to 20 years in the federal public service	40	42	9	5	3	0	83	8	226
2014	More than 20 years in the federal public service	40	41	12	4	2	0	82	7	196

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	22	0	5	0	0	1	95	5	84
2017	3 to 10 years in the federal public service	69	26	2	2	1	0	0	95	3	266
2017	11 to 20 years in the federal public service	60	33	4	3	0	0	0	93	3	251
2017	More than 20 years in the federal public service	53	38	5	2	2	0	1	92	3	124
2014	Less than 3 years in the federal public service	72	23	3	1	0	0	1	96	1	98
2014	3 to 10 years in the federal public service	66	27	3	4	0	0	0	93	4	290
2014	11 to 20 years in the federal public service	54	31	7	4	2	1	1	87	6	226
2014	More than 20 years in the federal public service	48	39	7	4	1	0	0	87	6	195
2011	Less than 3 years in the federal public service	65	27	4	1	1	0	1	94	2	87
2011	3 to 10 years in the federal public service	66	23	4	6	0	0	1	90	6	313
2011	11 to 20 years in the federal public service	52	36	6	4	1	1	1	89	5	170
2011	More than 20 years in the federal public service	59	28	4	7	2	0	0	87	8	245
2008	Less than 3 years in the federal public service	67	23	5	6	0	0	0	89	6	105
2008	3 to 10 years in the federal public service	57	27	8	5	3	0	1	84	7	282
2008	11 to 20 years in the federal public service	58	32	4	5	1	0	0	90	6	177
2008	More than 20 years in the federal public service	65	25	5	4	0	0	1	91	5	246

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	24	6	4	1	0	89	5	84
2017	3 to 10 years in the federal public service	60	27	5	6	2	0	87	8	267
2017	11 to 20 years in the federal public service	48	37	6	7	2	0	85	9	252
2017	More than 20 years in the federal public service	48	35	9	6	2	1	84	7	124
2014	Less than 3 years in the federal public service	75	15	5	3	1	0	91	4	98
2014	3 to 10 years in the federal public service	57	26	8	7	2	1	84	9	290
2014	11 to 20 years in the federal public service	42	36	10	10	2	0	78	12	226
2014	More than 20 years in the federal public service	46	39	7	7	2	0	84	9	196
2011	Less than 3 years in the federal public service	65	21	7	6	3	0	85	8	87
2011	3 to 10 years in the federal public service	56	27	6	8	2	1	84	10	313
2011	11 to 20 years in the federal public service	40	41	7	7	5	1	81	11	170
2011	More than 20 years in the federal public service	48	34	6	8	4	0	83	12	244
2008	Less than 3 years in the federal public service	62	14	8	13	2	1	77	15	105
2008	3 to 10 years in the federal public service	41	32	9	13	4	1	73	18	283
2008	11 to 20 years in the federal public service	48	31	8	9	3	0	80	12	177
2008	More than 20 years in the federal public service	53	29	7	5	5	0	83	10	245

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	26	2	0	1	1	4	96	1	84
2017	3 to 10 years in the federal public service	65	26	4	4	1	0	0	91	5	267
2017	11 to 20 years in the federal public service	59	26	5	7	2	0	0	86	9	252
2017	More than 20 years in the federal public service	50	34	3	7	2	0	2	86	10	124
2014	Less than 3 years in the federal public service	72	22	2	0	1	0	2	96	1	98
2014	3 to 10 years in the federal public service	70	18	3	7	1	0	1	90	8	289
2014	11 to 20 years in the federal public service	56	27	9	6	2	0	0	84	7	226
2014	More than 20 years in the federal public service	61	26	4	5	3	0	1	88	8	196
2011	Less than 3 years in the federal public service	74	16	3	6	1	0	0	89	7	87
2011	3 to 10 years in the federal public service	65	25	4	4	1	0	1	92	5	313
2011	11 to 20 years in the federal public service	49	33	7	5	5	0	1	83	10	168
2011	More than 20 years in the federal public service	61	26	5	3	4	0	0	88	7	244
2008	Less than 3 years in the federal public service	64	16	7	7	3	1	1	82	11	105
2008	3 to 10 years in the federal public service	60	22	4	8	4	0	1	83	12	283
2008	11 to 20 years in the federal public service	64	19	4	8	4	0	1	84	12	177
2008	More than 20 years in the federal public service	65	25	6	3	1	0	1	90	4	248

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	16	0	1	0	0	99	1	83
2017	3 to 10 years in the federal public service	82	14	2	2	0	0	97	2	266
2017	11 to 20 years in the federal public service	81	16	2	1	0	0	98	1	251
2017	More than 20 years in the federal public service	69	24	2	4	0	0	93	4	123
2014	Less than 3 years in the federal public service	83	11	3	2	0	1	94	2	98
2014	3 to 10 years in the federal public service	84	12	2	1	1	1	97	1	290
2014	11 to 20 years in the federal public service	81	13	2	2	0	1	96	3	224
2014	More than 20 years in the federal public service	79	19	1	0	0	0	98	0	196
2011	Less than 3 years in the federal public service	85	12	1	1	1	0	97	2	87
2011	3 to 10 years in the federal public service	84	13	1	1	0	0	98	1	312
2011	11 to 20 years in the federal public service	75	18	1	2	2	1	94	4	170
2011	More than 20 years in the federal public service	77	17	4	1	1	0	94	2	244
2008	Less than 3 years in the federal public service	90	3	3	3	1	1	94	3	105
2008	3 to 10 years in the federal public service	81	11	2	2	2	1	94	4	282
2008	11 to 20 years in the federal public service	79	15	2	2	1	2	95	3	177
2008	More than 20 years in the federal public service	83	13	1	2	1	0	96	3	248

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	6	1	1	3	4	91	2	84
2017	3 to 10 years in the federal public service	54	36	6	2	1	1	0	92	3	267
2017	11 to 20 years in the federal public service	47	37	8	4	2	2	0	86	6	252
2017	More than 20 years in the federal public service	36	47	7	7	2	1	0	84	10	124
2014	Less than 3 years in the federal public service	70	20	3	2	0	2	3	95	2	98
2014	3 to 10 years in the federal public service	56	25	9	5	1	1	2	85	6	289
2014	11 to 20 years in the federal public service	46	32	9	6	4	2	0	80	10	226
2014	More than 20 years in the federal public service	45	40	7	4	4	0	0	85	8	196

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	22	2	1	0	0	1	96	1	84
2017	3 to 10 years in the federal public service	72	21	3	1	0	2	0	96	1	267
2017	11 to 20 years in the federal public service	63	29	6	2	0	0	0	92	2	252
2017	More than 20 years in the federal public service	49	39	5	4	1	1	2	90	5	124
2014	Less than 3 years in the federal public service	68	14	5	1	0	5	7	93	1	98
2014	3 to 10 years in the federal public service	69	20	6	1	0	2	1	93	1	290
2014	11 to 20 years in the federal public service	62	30	3	2	0	1	3	95	2	226
2014	More than 20 years in the federal public service	56	37	3	2	1	0	0	93	4	196
2011	Less than 3 years in the federal public service	62	18	12	2	0	0	6	85	3	87
2011	3 to 10 years in the federal public service	57	27	7	4	1	2	2	87	5	313
2011	11 to 20 years in the federal public service	51	34	8	5	1	1	1	86	5	169
2011	More than 20 years in the federal public service	61	24	9	2	0	2	2	88	3	245
2008	Less than 3 years in the federal public service	61	24	8	3	2	1	2	87	5	105
2008	3 to 10 years in the federal public service	56	27	9	2	2	1	3	86	4	283
2008	11 to 20 years in the federal public service	60	27	8	3	1	0	1	88	4	177
2008	More than 20 years in the federal public service	63	25	6	2	1	1	2	91	3	245

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	7	93	84
2017	3 to 10 years in the federal public service	14	86	266
2017	11 to 20 years in the federal public service	18	82	252
2017	More than 20 years in the federal public service	16	84	124
2014	Less than 3 years in the federal public service	9	91	98
2014	3 to 10 years in the federal public service	13	87	290
2014	11 to 20 years in the federal public service	17	83	226
2014	More than 20 years in the federal public service	17	83	195

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	35
2017	11 to 20 years in the federal public service	49	45
2017	More than 20 years in the federal public service	40	20
2014	3 to 10 years in the federal public service	64	38
2014	11 to 20 years in the federal public service	30	37
2014	More than 20 years in the federal public service	50	32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	35
2017	11 to 20 years in the federal public service	63	45
2017	More than 20 years in the federal public service	81	20
2014	3 to 10 years in the federal public service	52	38
2014	11 to 20 years in the federal public service	59	37
2014	More than 20 years in the federal public service	77	32

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	45

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	35
2017	11 to 20 years in the federal public service	45
2017	More than 20 years in the federal public service	20
2014	3 to 10 years in the federal public service	38
2014	11 to 20 years in the federal public service	37
2014	More than 20 years in the federal public service	32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	35
2017	More than 20 years in the federal public service	20
2014	3 to 10 years in the federal public service	38

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	35
2017	11 to 20 years in the federal public service	53	45
2017	More than 20 years in the federal public service	56	20
2014	3 to 10 years in the federal public service	38	38
2014	11 to 20 years in the federal public service	43	37
2014	More than 20 years in the federal public service	29	32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	35
2017	11 to 20 years in the federal public service	47	45
2017	More than 20 years in the federal public service	44	20
2014	3 to 10 years in the federal public service	35	38
2014	11 to 20 years in the federal public service	35	37
2014	More than 20 years in the federal public service	51	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	35
2017	11 to 20 years in the federal public service	47	45
2017	More than 20 years in the federal public service	57	20
2014	3 to 10 years in the federal public service	45	38
2014	11 to 20 years in the federal public service	39	37
2014	More than 20 years in the federal public service	56	32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	35
2017	11 to 20 years in the federal public service	29	45
2017	More than 20 years in the federal public service	40	20
2014	3 to 10 years in the federal public service	37	38
2014	11 to 20 years in the federal public service	30	37
2014	More than 20 years in the federal public service	41	32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	28	35
2017	11 to 20 years in the federal public service	37	45
2014	3 to 10 years in the federal public service	30	38
2014	11 to 20 years in the federal public service	25	37
2014	More than 20 years in the federal public service	29	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	35
2017	11 to 20 years in the federal public service	67	45
2017	More than 20 years in the federal public service	60	20
2014	3 to 10 years in the federal public service	65	38
2014	11 to 20 years in the federal public service	62	37
2014	More than 20 years in the federal public service	51	32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	35
2017	11 to 20 years in the federal public service	25	45
2017	More than 20 years in the federal public service	30	20
2014	3 to 10 years in the federal public service	29	38
2014	11 to 20 years in the federal public service	27	37
2014	More than 20 years in the federal public service	26	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	35
2017	More than 20 years in the federal public service	20
2014	3 to 10 years in the federal public service	38
2014	11 to 20 years in the federal public service	37
2014	More than 20 years in the federal public service	32

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	45
2017	More than 20 years in the federal public service	25	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	35
2017	11 to 20 years in the federal public service	43	45
2017	More than 20 years in the federal public service	72	20
2014	3 to 10 years in the federal public service	38	38
2014	11 to 20 years in the federal public service	41	37
2014	More than 20 years in the federal public service	59	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	35
2017	11 to 20 years in the federal public service	18	45
2017	More than 20 years in the federal public service	25	20
2014	3 to 10 years in the federal public service	23	38
2014	11 to 20 years in the federal public service	25	37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	35
2017	11 to 20 years in the federal public service	15	45
2014	More than 20 years in the federal public service	15	32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	69	35
2017	11 to 20 years in the federal public service	52	45
2017	More than 20 years in the federal public service	42	20
2014	3 to 10 years in the federal public service	49	38
2014	11 to 20 years in the federal public service	53	37
2014	More than 20 years in the federal public service	44	32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	35
2017	11 to 20 years in the federal public service	24	45
2014	3 to 10 years in the federal public service	13	38
2014	11 to 20 years in the federal public service	31	37
2014	More than 20 years in the federal public service	25	32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	35
2017	11 to 20 years in the federal public service	22	45
2017	More than 20 years in the federal public service	30	20
2014	More than 20 years in the federal public service	23	32

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	35
2017	11 to 20 years in the federal public service	29	45
2017	More than 20 years in the federal public service	36	20
2014	3 to 10 years in the federal public service	17	38

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	14	38
2014	More than 20 years in the federal public service	16	32

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	37

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	15	38
2014	11 to 20 years in the federal public service	16	37

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	24	20
2014	3 to 10 years in the federal public service	12	38
2014	11 to 20 years in the federal public service	14	37
2014	More than 20 years in the federal public service	18	32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	35
2017	11 to 20 years in the federal public service	28	45
2017	More than 20 years in the federal public service	30	20
2014	3 to 10 years in the federal public service	31	38
2014	11 to 20 years in the federal public service	22	37
2014	More than 20 years in the federal public service	27	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	18	37

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	31
2017	More than 20 years in the federal public service	0	18
2014	3 to 10 years in the federal public service	31	36
2014	11 to 20 years in the federal public service	28	37

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	31
2017	11 to 20 years in the federal public service	0	43

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	21	37

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	31
2017	11 to 20 years in the federal public service	11	43
2014	3 to 10 years in the federal public service	17	36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	31
2017	11 to 20 years in the federal public service	12	43
2014	3 to 10 years in the federal public service	15	36
2014	11 to 20 years in the federal public service	23	37

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	31
2014	3 to 10 years in the federal public service	16	36
2014	11 to 20 years in the federal public service	16	37
2014	More than 20 years in the federal public service	16	30

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	31
2014	11 to 20 years in the federal public service	16	37

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	43
2014	3 to 10 years in the federal public service	19	36
2014	More than 20 years in the federal public service	19	30

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	31
2017	11 to 20 years in the federal public service	26	43
2017	More than 20 years in the federal public service	34	18
2014	3 to 10 years in the federal public service	26	36
2014	11 to 20 years in the federal public service	30	37
2014	More than 20 years in the federal public service	20	30

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	43
2014	3 to 10 years in the federal public service	21	36
2014	More than 20 years in the federal public service	17	30

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	31
2017	11 to 20 years in the federal public service	44	43
2017	More than 20 years in the federal public service	51	18
2014	3 to 10 years in the federal public service	58	36
2014	11 to 20 years in the federal public service	36	37
2014	More than 20 years in the federal public service	39	30

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	11 to 20 years in the federal public service	43
2014	11 to 20 years in the federal public service	37
2014	More than 20 years in the federal public service	30

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	31
2017	11 to 20 years in the federal public service	63	43
2017	More than 20 years in the federal public service	67	18
2014	3 to 10 years in the federal public service	61	36
2014	11 to 20 years in the federal public service	44	37
2014	More than 20 years in the federal public service	55	30

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	More than 20 years in the federal public service	0	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	19	43
2014	More than 20 years in the federal public service	16	30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	86	14	35
2017	11 to 20 years in the federal public service	96	4	45
2017	More than 20 years in the federal public service	94	6	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	14	13	4	0	33	18	67	7	84
2017	3 to 10 years in the federal public service	12	15	17	7	6	33	10	48	22	267
2017	11 to 20 years in the federal public service	12	17	17	6	7	34	8	49	22	252
2017	More than 20 years in the federal public service	11	18	25	4	9	26	7	44	19	124
2014	Less than 3 years in the federal public service	19	10	18	4	1	38	9	56	11	98
2014	3 to 10 years in the federal public service	14	12	20	8	4	31	11	44	21	290
2014	11 to 20 years in the federal public service	10	16	20	7	3	37	8	47	17	226
2014	More than 20 years in the federal public service	8	20	19	5	8	34	5	47	22	196

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	28	9	2	0	26	3	83	3	84
2017	3 to 10 years in the federal public service	23	31	17	6	3	17	3	68	11	265
2017	11 to 20 years in the federal public service	20	35	20	4	6	13	1	64	12	252
2017	More than 20 years in the federal public service	20	32	21	4	7	14	2	62	13	124
2014	Less than 3 years in the federal public service	35	16	13	4	1	29	2	73	8	98
2014	3 to 10 years in the federal public service	18	29	21	8	3	19	1	59	14	290
2014	11 to 20 years in the federal public service	16	31	23	8	2	18	1	58	13	226
2014	More than 20 years in the federal public service	17	32	22	7	5	16	1	59	15	196
2011	Less than 3 years in the federal public service	30	39	17	5	0	8	1	75	6	87
2011	3 to 10 years in the federal public service	21	35	21	6	4	13	0	64	12	314
2011	11 to 20 years in the federal public service	17	33	18	10	8	15	0	59	20	169
2011	More than 20 years in the federal public service	17	35	21	7	8	11	1	59	17	244

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	4	96	267
2017	11 to 20 years in the federal public service	7	93	250
2017	More than 20 years in the federal public service	7	93	124
2014	3 to 10 years in the federal public service	6	94	290
2014	11 to 20 years in the federal public service	6	94	225
2014	More than 20 years in the federal public service	6	94	196

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	32	15
2014	3 to 10 years in the federal public service	26	17
2014	11 to 20 years in the federal public service	49	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	80	10
2017	11 to 20 years in the federal public service	68	15
2014	3 to 10 years in the federal public service	88	17
2014	11 to 20 years in the federal public service	85	14
2014	More than 20 years in the federal public service	100	11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	17
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	16
2014	More than 20 years in the federal public service	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	11 to 20 years in the federal public service	0	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	16
2014	11 to 20 years in the federal public service	14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	16
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	62	11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	16
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10
2017	11 to 20 years in the federal public service	0	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10
2017	11 to 20 years in the federal public service	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	30	16
2014	11 to 20 years in the federal public service	49	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	49	10
2014	More than 20 years in the federal public service	44	11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	44	17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	11 to 20 years in the federal public service	0	14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	More than 20 years in the federal public service	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	67	15
2014	3 to 10 years in the federal public service	44	17
2014	11 to 20 years in the federal public service	64	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	11 to 20 years in the federal public service	0	14
2014	More than 20 years in the federal public service	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	15
2014	11 to 20 years in the federal public service	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	15
2014	More than 20 years in the federal public service	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	34	15
2014	3 to 10 years in the federal public service	33	15
2014	11 to 20 years in the federal public service	50	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	15
2014	11 to 20 years in the federal public service	14
2014	More than 20 years in the federal public service	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	74	15
2014	11 to 20 years in the federal public service	50	14
2014	More than 20 years in the federal public service	91	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	90	10	10
2017	11 to 20 years in the federal public service	94	6	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	13	13	2	1	34	15	67	7	84
2017	3 to 10 years in the federal public service	13	17	16	2	1	39	10	60	7	266
2017	11 to 20 years in the federal public service	10	16	20	2	2	43	7	52	8	251
2017	More than 20 years in the federal public service	10	19	21	3	3	34	10	52	11	124
2014	Less than 3 years in the federal public service	23	11	19	2	1	39	5	60	5	98
2014	3 to 10 years in the federal public service	13	12	21	2	2	40	9	50	8	290
2014	11 to 20 years in the federal public service	6	19	21	1	3	44	7	50	8	226
2014	More than 20 years in the federal public service	8	20	20	2	3	43	4	53	9	195

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	27	10	1	2	21	5	82	5	84
2017	3 to 10 years in the federal public service	22	34	18	3	0	20	3	73	4	267
2017	11 to 20 years in the federal public service	20	36	18	3	2	19	1	70	7	250
2017	More than 20 years in the federal public service	16	38	16	3	5	16	5	69	10	124
2014	Less than 3 years in the federal public service	35	20	15	2	1	25	2	76	4	98
2014	3 to 10 years in the federal public service	22	25	22	4	2	25	2	63	7	290
2014	11 to 20 years in the federal public service	14	27	21	4	3	30	1	60	9	225
2014	More than 20 years in the federal public service	15	34	24	4	2	20	1	62	7	196
2011	Less than 3 years in the federal public service	38	28	12	3	0	18	1	82	3	87
2011	3 to 10 years in the federal public service	23	38	18	4	1	15	0	72	7	313
2011	11 to 20 years in the federal public service	20	33	20	4	3	20	0	67	9	169
2011	More than 20 years in the federal public service	19	35	20	6	4	16	0	65	11	243

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	84
2017	3 to 10 years in the federal public service	13	87	267
2017	11 to 20 years in the federal public service	17	83	249
2017	More than 20 years in the federal public service	17	83	124
2014	3 to 10 years in the federal public service	12	88	290
2014	11 to 20 years in the federal public service	12	88	226
2014	More than 20 years in the federal public service	10	90	196

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	71	29	10
2017	3 to 10 years in the federal public service	83	17	36
2017	11 to 20 years in the federal public service	88	12	41
2017	More than 20 years in the federal public service	80	20	21
2014	3 to 10 years in the federal public service	85	15	34
2014	11 to 20 years in the federal public service	78	22	27
2014	More than 20 years in the federal public service	84	16	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	36	61	0	0	0	0	3	100	0	30
2017	11 to 20 years in the federal public service	59	27	3	3	6	0	3	88	9	36
2017	More than 20 years in the federal public service	47	35	0	6	6	0	7	88	12	17
2014	3 to 10 years in the federal public service	50	38	4	3	4	0	0	88	8	29
2014	11 to 20 years in the federal public service	67	19	5	5	5	0	0	86	10	21
2014	More than 20 years in the federal public service	51	27	11	5	0	6	0	83	5	17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	37	11	14	4	2	14	66	21	84
2017	3 to 10 years in the federal public service	20	54	12	7	2	2	4	79	9	267
2017	11 to 20 years in the federal public service	27	50	9	7	0	1	5	82	8	251
2017	More than 20 years in the federal public service	27	56	10	2	0	0	5	88	2	124
2014	Less than 3 years in the federal public service	15	34	14	12	14	3	10	55	29	97
2014	3 to 10 years in the federal public service	19	54	12	7	3	2	2	76	11	289
2014	11 to 20 years in the federal public service	20	51	19	4	1	1	4	75	5	226
2014	More than 20 years in the federal public service	20	58	13	3	0	1	4	83	3	196
2011	Less than 3 years in the federal public service	10	47	20	4	8	4	7	64	14	86
2011	3 to 10 years in the federal public service	17	56	15	7	3	1	2	75	10	314
2011	11 to 20 years in the federal public service	20	63	8	5	1	1	3	86	6	169
2011	More than 20 years in the federal public service	25	57	8	1	1	2	5	88	3	245
2008	Less than 3 years in the federal public service	13	32	15	23	13	3	1	47	38	105
2008	3 to 10 years in the federal public service	18	48	17	9	3	2	1	69	13	283
2008	11 to 20 years in the federal public service	29	46	12	4	2	1	6	80	6	176
2008	More than 20 years in the federal public service	34	47	9	4	0	0	6	86	4	248

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	18	17	2	2	26	20	60	9	84
2017	3 to 10 years in the federal public service	10	23	20	7	4	28	8	52	17	266
2017	11 to 20 years in the federal public service	10	21	22	6	5	26	10	49	17	250
2017	More than 20 years in the federal public service	6	23	18	7	7	26	12	48	24	123
2014	Less than 3 years in the federal public service	7	19	23	3	2	33	13	48	9	97
2014	3 to 10 years in the federal public service	10	19	24	8	5	27	8	43	20	289
2014	11 to 20 years in the federal public service	7	18	27	9	4	27	9	38	20	226
2014	More than 20 years in the federal public service	2	24	24	9	6	26	9	40	23	196
2011	Less than 3 years in the federal public service	10	13	17	9	6	35	11	43	26	87
2011	3 to 10 years in the federal public service	5	21	24	11	4	28	7	40	23	314
2011	11 to 20 years in the federal public service	5	19	25	13	7	24	7	35	29	168
2011	More than 20 years in the federal public service	6	28	22	10	9	19	6	45	25	245

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	28	5	0	0	15	10	93	0	84
2017	3 to 10 years in the federal public service	40	38	9	1	0	8	5	89	1	266
2017	11 to 20 years in the federal public service	42	35	10	3	1	5	5	85	4	249
2017	More than 20 years in the federal public service	33	42	7	5	0	6	7	86	6	124
2014	Less than 3 years in the federal public service	34	18	15	2	1	22	8	74	4	97
2014	3 to 10 years in the federal public service	36	34	11	5	1	11	3	81	6	289
2014	11 to 20 years in the federal public service	30	40	14	2	1	10	4	81	3	226
2014	More than 20 years in the federal public service	32	38	13	2	2	7	6	81	5	196
2011	Less than 3 years in the federal public service	39	29	8	4	0	14	5	85	5	87
2011	3 to 10 years in the federal public service	37	39	7	5	1	10	2	85	7	313
2011	11 to 20 years in the federal public service	37	36	8	2	2	12	3	85	5	169
2011	More than 20 years in the federal public service	33	39	11	4	4	5	4	79	9	245
2008	Less than 3 years in the federal public service	32	29	10	1	1	25	2	84	3	105
2008	3 to 10 years in the federal public service	34	36	14	3	1	10	2	80	4	283
2008	11 to 20 years in the federal public service	32	34	14	4	1	8	7	78	5	177
2008	More than 20 years in the federal public service	36	33	14	3	1	8	5	79	5	248

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	22	9	0	0	18	10	88	0	83
2017	3 to 10 years in the federal public service	28	39	12	4	1	12	5	80	6	267
2017	11 to 20 years in the federal public service	30	32	11	5	3	13	5	76	10	248
2017	More than 20 years in the federal public service	23	40	13	3	3	11	7	77	8	122
2014	Less than 3 years in the federal public service	28	17	14	1	2	30	8	72	5	97
2014	3 to 10 years in the federal public service	26	30	19	5	2	15	3	68	9	289
2014	11 to 20 years in the federal public service	18	39	17	4	3	14	4	70	9	226
2014	More than 20 years in the federal public service	17	37	19	6	3	14	5	66	11	196
2011	Less than 3 years in the federal public service	29	26	11	3	3	24	5	77	7	87
2011	3 to 10 years in the federal public service	21	36	12	8	4	16	3	70	15	314
2011	11 to 20 years in the federal public service	21	31	16	7	4	19	2	66	14	168
2011	More than 20 years in the federal public service	17	35	17	7	9	10	4	61	19	245
2008	Less than 3 years in the federal public service	38	34	7	3	1	15	2	86	5	105
2008	3 to 10 years in the federal public service	28	32	15	7	4	11	3	69	13	282
2008	11 to 20 years in the federal public service	30	35	9	10	5	5	5	72	17	177
2008	More than 20 years in the federal public service	25	38	16	7	4	5	5	70	13	248

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	25	6	1	1	1	91	2	84
2017	3 to 10 years in the federal public service	59	26	8	4	2	1	86	6	266
2017	11 to 20 years in the federal public service	56	30	5	5	4	0	87	8	252
2017	More than 20 years in the federal public service	46	35	9	4	5	0	82	9	123

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	27	6	1	1	0	91	2	84
2017	3 to 10 years in the federal public service	60	25	7	4	1	3	87	5	267
2017	11 to 20 years in the federal public service	59	22	10	4	3	1	83	7	252
2017	More than 20 years in the federal public service	47	30	9	4	5	5	81	10	124

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	38	22	4	9	12	0	61	14	84
2017	3 to 10 years in the federal public service	11	42	20	13	6	8	0	58	20	266
2017	11 to 20 years in the federal public service	14	38	24	9	5	9	0	58	16	252
2017	More than 20 years in the federal public service	22	33	22	7	8	6	1	60	17	123

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	42	17	4	1	4	78	5	84
2017	3 to 10 years in the federal public service	14	45	19	13	5	4	62	18	266
2017	11 to 20 years in the federal public service	16	39	22	9	10	3	57	20	252
2017	More than 20 years in the federal public service	20	41	20	11	6	2	62	18	123

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	28	22	10	15	0	1	52	26	84
2017	3 to 10 years in the federal public service	22	24	23	16	13	0	1	47	30	267
2017	11 to 20 years in the federal public service	25	28	19	12	11	1	4	55	24	251
2017	More than 20 years in the federal public service	32	25	22	12	5	1	3	59	18	122

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	42	18	5	1	0	0	76	6	84
2017	3 to 10 years in the federal public service	20	34	27	14	4	0	0	54	18	267
2017	11 to 20 years in the federal public service	15	26	30	15	13	0	1	41	28	252
2017	More than 20 years in the federal public service	13	24	33	16	10	1	3	38	27	124

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	28	14	4	0	0	2	81	5	84
2017	3 to 10 years in the federal public service	33	36	20	8	3	0	0	69	11	263
2017	11 to 20 years in the federal public service	22	27	24	15	8	0	3	51	24	250
2017	More than 20 years in the federal public service	23	24	25	15	7	2	3	50	24	123

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	22	19	3	5	0	4	72	8	84
2017	3 to 10 years in the federal public service	19	31	28	10	12	0	1	50	22	266
2017	11 to 20 years in the federal public service	16	19	25	19	18	0	2	36	38	252
2017	More than 20 years in the federal public service	18	22	22	19	14	2	2	42	35	124

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	13	3	1	0	0	11	95	1	84
2017	3 to 10 years in the federal public service	58	19	8	1	1	1	11	88	3	265
2017	11 to 20 years in the federal public service	42	22	11	7	2	1	14	76	11	251
2017	More than 20 years in the federal public service	42	15	10	4	3	2	24	77	10	124

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	38	12	2	4	0	1	82	6	84
2017	3 to 10 years in the federal public service	39	29	19	8	5	0	1	68	12	267
2017	11 to 20 years in the federal public service	31	28	20	12	7	0	2	60	19	251
2017	More than 20 years in the federal public service	38	26	21	6	7	2	2	66	12	124

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	34	13	4	1	1	1	82	5	84
2017	3 to 10 years in the federal public service	25	38	22	10	3	1	1	64	13	266
2017	11 to 20 years in the federal public service	24	37	21	10	5	0	2	63	15	251
2017	More than 20 years in the federal public service	29	23	23	18	4	1	2	54	22	124

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	27	12	8	2	0	2	77	11	84
2017	3 to 10 years in the federal public service	30	29	27	10	3	0	1	59	13	267
2017	11 to 20 years in the federal public service	18	30	27	14	8	1	3	50	23	251
2017	More than 20 years in the federal public service	19	26	33	12	7	2	2	46	20	124

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	27	15	3	2	0	3	79	6	84
2017	3 to 10 years in the federal public service	32	35	20	7	4	0	1	68	11	267
2017	11 to 20 years in the federal public service	28	29	21	11	6	1	3	60	18	250
2017	More than 20 years in the federal public service	26	28	20	16	7	2	1	55	24	124

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	26	19	5	0	1	3	76	5	84
2017	3 to 10 years in the federal public service	41	31	20	4	3	0	2	73	7	267
2017	11 to 20 years in the federal public service	29	34	18	10	4	2	3	66	15	251
2017	More than 20 years in the federal public service	35	27	19	9	4	2	3	66	14	124

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	10	2	1	0	87	4	84
2017	3 to 10 years in the federal public service	60	23	11	4	2	1	84	6	267
2017	11 to 20 years in the federal public service	59	22	9	4	4	2	83	8	252
2017	More than 20 years in the federal public service	56	20	12	7	2	2	78	9	124

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	4	1	1	3	1	4	94	5	84
2017	3 to 10 years in the federal public service	83	8	3	2	1	0	3	94	3	265
2017	11 to 20 years in the federal public service	68	11	7	6	2	1	5	84	9	252
2017	More than 20 years in the federal public service	72	10	7	2	3	1	4	86	6	124

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	23	4	3	0	1	1	93	3	84
2017	3 to 10 years in the federal public service	52	31	8	5	2	0	2	85	7	266
2017	11 to 20 years in the federal public service	52	25	11	5	3	0	4	80	8	252
2017	More than 20 years in the federal public service	57	24	10	3	2	1	3	85	5	124

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	11	5	3	1	1	3	90	5	84
2017	3 to 10 years in the federal public service	67	17	7	4	3	0	2	86	7	265
2017	11 to 20 years in the federal public service	60	14	9	7	6	0	4	77	13	251
2017	More than 20 years in the federal public service	59	18	8	6	3	1	5	82	10	124

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	3	1	0	0	1	24	98	0	83
2017	3 to 10 years in the federal public service	63	10	3	2	1	0	21	93	3	267
2017	11 to 20 years in the federal public service	48	13	4	3	2	1	28	87	8	251
2017	More than 20 years in the federal public service	63	9	4	2	1	1	20	92	4	124

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	10	1	2	2	1	6	94	5	84
2017	3 to 10 years in the federal public service	63	23	6	2	0	0	5	91	3	265
2017	11 to 20 years in the federal public service	63	16	8	2	1	0	10	88	3	251
2017	More than 20 years in the federal public service	66	16	5	2	1	2	7	91	4	124

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	12	15	12	19	0	1	54	31	84
2017	3 to 10 years in the federal public service	65	14	8	5	5	0	2	82	10	267
2017	11 to 20 years in the federal public service	62	14	6	2	4	2	9	86	7	252
2017	More than 20 years in the federal public service	72	11	2	2	2	2	10	93	4	124

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	36	12	3	4	0	1	82	6	84
2017	3 to 10 years in the federal public service	51	27	15	3	2	0	1	80	5	267
2017	11 to 20 years in the federal public service	43	32	13	6	2	1	4	78	8	249
2017	More than 20 years in the federal public service	56	25	10	2	1	1	5	86	3	124

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	47	23	5	1	0	1	71	6	84
2017	3 to 10 years in the federal public service	14	41	32	11	3	0	0	54	14	267
2017	11 to 20 years in the federal public service	12	29	39	14	6	0	0	41	20	252
2017	More than 20 years in the federal public service	13	35	35	12	3	3	0	49	16	124

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	7	29	31	30	0	1	61	10	84
2017	3 to 10 years in the federal public service	4	14	37	32	12	0	0	44	19	267
2017	11 to 20 years in the federal public service	6	18	40	24	12	0	0	36	24	251
2017	More than 20 years in the federal public service	5	16	44	21	12	1	1	34	21	123

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	22	26	11	4	4	1	34	66	84
2017	3 to 10 years in the federal public service	31	22	17	14	9	5	1	33	67	267
2017	11 to 20 years in the federal public service	42	25	18	9	4	2	0	43	57	251
2017	More than 20 years in the federal public service	54	23	12	4	4	3	0	56	44	124

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	52
2017	3 to 10 years in the federal public service	23	169
2017	11 to 20 years in the federal public service	16	141
2017	More than 20 years in the federal public service	14	53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	52
2017	3 to 10 years in the federal public service	31	169
2017	11 to 20 years in the federal public service	15	141
2017	More than 20 years in the federal public service	21	53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	52
2017	3 to 10 years in the federal public service	13	169
2017	11 to 20 years in the federal public service	9	141
2017	More than 20 years in the federal public service	17	53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	52
2017	3 to 10 years in the federal public service	58	169
2017	11 to 20 years in the federal public service	60	141
2017	More than 20 years in the federal public service	38	53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	52
2017	3 to 10 years in the federal public service	11	169
2017	11 to 20 years in the federal public service	4	141
2017	More than 20 years in the federal public service	0	53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	52
2017	3 to 10 years in the federal public service	38	169
2017	11 to 20 years in the federal public service	34	141
2017	More than 20 years in the federal public service	45	53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	6	74	10	2	2	6	50
2017	3 to 10 years in the federal public service	5	51	19	10	2	12	162
2017	11 to 20 years in the federal public service	11	57	20	7	0	5	136
2017	More than 20 years in the federal public service	18	53	9	10	4	6	53

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	35	15	14	16	2	2	53	31	52
2017	3 to 10 years in the federal public service	12	24	12	21	22	2	8	40	47	169
2017	11 to 20 years in the federal public service	21	29	14	13	10	1	12	57	27	142
2017	More than 20 years in the federal public service	12	24	13	19	9	4	19	47	36	54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	21	16	6	23	4	20	41	39	52
2017	3 to 10 years in the federal public service	5	9	14	15	21	4	33	21	57	169
2017	11 to 20 years in the federal public service	6	9	14	12	15	8	36	27	49	142
2017	More than 20 years in the federal public service	4	19	10	8	13	5	42	42	39	54

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.