2017 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	35	3	3	0	94	3	33
2017	3 to 10 years in current department or agency	40	27	18	11	5	67	15	46
2017	11 to 20 years in current department or agency	49	31	10	10	0	81	10	22
2017	More than 20 years in current department or agency	85	8	7	0	0	93	0	13
2014	Less than 3 years in current department or agency	49	36	8	6	0	85	6	21
2014	3 to 10 years in current department or agency	44	25	21	3	8	69	10	50
2014	11 to 20 years in current department or agency	43	39	4	10	4	82	14	22
2014	More than 20 years in current department or agency	45	29	26	0	0	74	0	21

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	32	3	2	3	92	5	33
2017	3 to 10 years in current department or agency	33	31	14	8	13	64	22	46
2017	11 to 20 years in current department or agency	29	50	6	10	6	79	16	22
2017	More than 20 years in current department or agency	60	15	25	0	0	75	0	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	22	8	0	0	92	0	33
2017	3 to 10 years in current department or agency	53	24	19	2	2	77	4	46
2017	11 to 20 years in current department or agency	46	44	6	4	0	90	4	22
2017	More than 20 years in current department or agency	78	22	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	71	19	4	6	0	89	6	21
2014	3 to 10 years in current department or agency	55	31	10	4	0	87	4	50
2014	11 to 20 years in current department or agency	84	4	8	0	4	88	4	22
2014	More than 20 years in current department or agency	67	27	6	0	0	94	0	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	25	3	2	0	95	2	33
2017	3 to 10 years in current department or agency	35	41	15	9	0	76	9	46
2017	11 to 20 years in current department or agency	41	49	6	4	0	90	4	22
2017	More than 20 years in current department or agency	85	15	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	45	48	0	6	0	94	6	21
2014	3 to 10 years in current department or agency	55	24	14	2	6	79	8	50
2014	11 to 20 years in current department or agency	60	28	8	4	0	88	4	22
2014	More than 20 years in current department or agency	48	46	6	0	0	94	0	21

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	19	2	3	0	0	95	3	33
2017	3 to 10 years in current department or agency	35	36	12	11	4	2	73	15	46
2017	11 to 20 years in current department or agency	43	25	23	10	0	0	67	10	22
2017	More than 20 years in current department or agency	70	23	8	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	42	28	19	11	0	0	71	11	21
2014	3 to 10 years in current department or agency	47	24	16	2	9	3	72	11	50
2014	11 to 20 years in current department or agency	36	52	8	0	4	0	88	4	22
2014	More than 20 years in current department or agency	32	36	21	4	6	0	69	10	21

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	25	0	0	3	97	3	33
2017	3 to 10 years in current department or agency	32	31	22	11	4	62	15	45
2017	11 to 20 years in current department or agency	39	41	10	10	0	80	10	22
2017	More than 20 years in current department or agency	63	37	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	47	37	10	6	0	83	6	21
2014	3 to 10 years in current department or agency	44	25	22	3	6	69	9	50
2014	11 to 20 years in current department or agency	30	58	8	0	4	88	4	22
2014	More than 20 years in current department or agency	39	34	18	4	6	73	10	21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	22	10	4	8	19	0	73	15	33
2017	3 to 10 years in current department or agency	31	35	8	18	5	0	3	68	23	46
2017	11 to 20 years in current department or agency	51	26	14	4	0	0	6	81	5	22
2017	More than 20 years in current department or agency	70	30	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	38	28	13	11	0	10	0	74	12	21
2014	3 to 10 years in current department or agency	52	17	9	11	8	4	0	72	19	50
2014	11 to 20 years in current department or agency	38	36	8	8	4	0	6	79	13	22
2014	More than 20 years in current department or agency	52	23	8	8	0	4	6	83	8	21

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	19	2	4	3	3	91	7	33
2017	3 to 10 years in current department or agency	29	37	16	9	4	5	70	13	46
2017	11 to 20 years in current department or agency	30	32	38	0	0	0	62	0	22
2017	More than 20 years in current department or agency	77	15	0	8	0	0	92	8	13
2014	Less than 3 years in current department or agency	40	32	19	9	0	0	73	9	21
2014	3 to 10 years in current department or agency	43	13	19	17	5	3	58	23	50
2014	11 to 20 years in current department or agency	36	38	4	22	0	0	74	22	22
2014	More than 20 years in current department or agency	42	39	20	0	0	0	80	0	21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	26	3	2	3	0	92	5	33
2017	3 to 10 years in current department or agency	38	24	13	17	8	0	62	25	46
2017	11 to 20 years in current department or agency	27	49	19	0	6	0	76	6	22
2017	More than 20 years in current department or agency	60	32	0	0	8	0	92	8	13
2014	Less than 3 years in current department or agency	40	26	8	15	11	0	66	25	21
2014	3 to 10 years in current department or agency	43	18	12	19	9	0	61	28	50
2014	11 to 20 years in current department or agency	22	75	4	0	0	0	96	0	22
2014	More than 20 years in current department or agency	61	19	12	4	0	4	83	4	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	22	6	2	3	0	89	5	33
2017	3 to 10 years in current department or agency	42	17	14	14	13	0	59	27	46
2017	11 to 20 years in current department or agency	36	41	8	5	10	0	77	15	22
2017	More than 20 years in current department or agency	77	15	8	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	49	26	19	0	6	0	75	6	21
2014	3 to 10 years in current department or agency	52	15	12	11	7	3	69	19	50
2014	11 to 20 years in current department or agency	33	55	0	8	4	0	88	12	22
2014	More than 20 years in current department or agency	45	34	17	4	0	0	79	4	20

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	43	9	5	0	2	0	86	5	33
2017	3 to 10 years in current department or agency	10	46	19	7	15	2	2	58	23	46
2017	11 to 20 years in current department or agency	25	39	22	8	6	0	0	64	14	22
2017	More than 20 years in current department or agency	39	29	24	0	8	0	0	68	8	13
2014	Less than 3 years in current department or agency	36	60	0	4	0	0	0	96	4	21
2014	3 to 10 years in current department or agency	30	32	17	13	5	3	0	64	18	50
2014	11 to 20 years in current department or agency	4	42	18	28	8	0	0	46	36	22
2014	More than 20 years in current department or agency	30	31	25	4	10	0	0	61	14	21

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	40	7	5	0	4	0	88	5	33
2017	3 to 10 years in current department or agency	10	43	15	17	11	2	2	55	29	45
2017	11 to 20 years in current department or agency	21	31	23	19	6	0	0	52	25	22
2017	More than 20 years in current department or agency	24	68	0	0	8	0	0	92	8	13
2014	Less than 3 years in current department or agency	42	43	15	0	0	0	0	85	0	21
2014	3 to 10 years in current department or agency	29	23	30	8	8	3	0	53	16	50
2014	11 to 20 years in current department or agency	10	48	4	34	4	0	0	58	38	22
2014	More than 20 years in current department or agency	29	23	25	4	16	4	0	53	20	21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	31	10	2	3	27	0	80	7	33
2017	3 to 10 years in current department or agency	10	34	25	13	13	2	2	46	28	46
2017	11 to 20 years in current department or agency	8	35	26	26	6	0	0	43	32	22
2017	More than 20 years in current department or agency	15	55	23	0	8	0	0	70	8	13
2014	Less than 3 years in current department or agency	36	43	12	4	0	4	0	82	5	21
2014	3 to 10 years in current department or agency	17	35	21	16	6	5	0	55	23	50
2014	11 to 20 years in current department or agency	12	36	26	18	8	0	0	48	26	22
2014	More than 20 years in current department or agency	23	22	32	8	16	0	0	45	24	21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	39	15	5	0	10	0	78	5	33
2017	3 to 10 years in current department or agency	12	39	14	18	10	5	2	55	30	46
2017	11 to 20 years in current department or agency	17	31	23	18	11	0	0	48	29	22
2017	More than 20 years in current department or agency	14	51	27	0	8	0	0	65	8	13
2014	Less than 3 years in current department or agency	30	36	25	9	0	0	0	66	9	21
2014	3 to 10 years in current department or agency	25	30	18	10	8	9	0	60	20	50
2014	11 to 20 years in current department or agency	20	28	18	10	16	4	4	52	28	22
2014	More than 20 years in current department or agency	23	29	25	8	12	4	0	53	21	21

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	29	16	17	0	2	0	66	17	33
2017	3 to 10 years in current department or agency	8	39	11	19	15	5	4	51	37	46
2017	11 to 20 years in current department or agency	8	49	25	13	6	0	0	57	19	22
2017	More than 20 years in current department or agency	15	46	24	0	8	7	0	65	8	13
2014	Less than 3 years in current department or agency	19	39	25	13	4	0	0	58	17	21
2014	3 to 10 years in current department or agency	17	35	27	12	7	3	0	53	19	50
2014	11 to 20 years in current department or agency	16	33	26	18	8	0	0	48	26	22
2014	More than 20 years in current department or agency	17	42	24	8	10	0	0	58	18	21

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	35	0	3	0	2	97	3	33
2017	3 to 10 years in current department or agency	31	32	16	15	6	0	62	21	46
2017	11 to 20 years in current department or agency	38	38	14	10	0	0	76	10	22
2017	More than 20 years in current department or agency	60	32	8	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	49	26	15	10	0	0	75	10	21
2014	3 to 10 years in current department or agency	35	18	18	20	8	0	53	29	49
2014	11 to 20 years in current department or agency	24	41	4	24	8	0	64	32	22
2014	More than 20 years in current department or agency	43	16	37	4	0	0	59	4	21

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	29	6	2	5	87	7	33
2017	3 to 10 years in current department or agency	26	35	18	16	4	61	21	45
2017	11 to 20 years in current department or agency	33	53	10	4	0	86	4	22
2017	More than 20 years in current department or agency	54	24	15	8	0	77	8	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	30	12	3	5	23	10	71	11	33
2017	3 to 10 years in current department or agency	16	17	29	15	11	9	2	37	30	46
2017	11 to 20 years in current department or agency	17	44	19	6	10	4	0	64	16	22
2017	More than 20 years in current department or agency	7	61	17	7	0	7	0	74	8	13
2014	Less than 3 years in current department or agency	17	10	13	9	15	32	4	43	36	21
2014	3 to 10 years in current department or agency	16	21	21	15	16	4	7	42	35	50
2014	11 to 20 years in current department or agency	4	42	4	14	16	12	8	57	38	22
2014	More than 20 years in current department or agency	23	8	26	16	14	15	0	35	35	21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	19	15	2	3	3	0	79	5	33
2017	3 to 10 years in current department or agency	29	30	18	14	7	0	2	61	21	46
2017	11 to 20 years in current department or agency	33	38	19	10	0	0	0	72	10	22
2017	More than 20 years in current department or agency	68	15	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	40	34	8	6	11	0	0	75	17	21
2014	3 to 10 years in current department or agency	44	22	16	15	3	0	0	66	18	50
2014	11 to 20 years in current department or agency	16	55	12	14	4	0	0	71	18	22
2014	More than 20 years in current department or agency	49	32	11	0	4	0	4	84	4	21

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	11	36	14	18	11	10	52	33	17
2014	3 to 10 years in current department or agency	47	28	13	12	0	0	75	12	14
2014	11 to 20 years in current department or agency	39	35	0	9	17	0	74	26	10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	24	5	0	2	3	0	93	2	33
2017	3 to 10 years in current department or agency	41	29	13	8	2	2	5	75	11	46
2017	11 to 20 years in current department or agency	35	43	11	6	6	0	0	78	11	22
2017	More than 20 years in current department or agency	66	34	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	51	24	12	13	0	0	0	75	13	21
2014	3 to 10 years in current department or agency	37	33	18	8	2	3	0	71	10	50
2014	11 to 20 years in current department or agency	52	32	4	8	4	0	0	84	12	22
2014	More than 20 years in current department or agency	36	39	16	4	0	5	0	79	4	21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	26	2	5	0	13	6	92	6	32
2017	3 to 10 years in current department or agency	27	35	16	7	6	4	4	67	15	46
2017	11 to 20 years in current department or agency	41	32	21	0	6	0	0	73	6	22
2017	More than 20 years in current department or agency	43	47	10	0	0	0	0	90	0	13
2014	Less than 3 years in current department or agency	36	37	15	9	0	4	0	76	9	21
2014	3 to 10 years in current department or agency	32	26	11	6	12	9	4	66	21	50
2014	11 to 20 years in current department or agency	41	40	14	0	4	0	0	82	4	22
2014	More than 20 years in current department or agency	38	6	28	8	0	21	0	55	10	21

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	21	3	9	0	0	0	89	9	33
2017	3 to 10 years in current department or agency	21	30	27	11	7	0	4	53	19	46
2017	11 to 20 years in current department or agency	26	38	17	14	6	0	0	63	19	22
2017	More than 20 years in current department or agency	39	29	18	0	0	0	14	79	0	13
2014	Less than 3 years in current department or agency	30	36	23	6	0	4	0	69	7	21
2014	3 to 10 years in current department or agency	32	44	12	9	3	0	0	76	12	50
2014	11 to 20 years in current department or agency	29	59	0	12	0	0	0	88	12	22
2014	More than 20 years in current department or agency	42	27	11	4	4	0	12	78	9	21

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	43	0	8	2	90	10	33
2017	3 to 10 years in current department or agency	43	38	8	9	2	80	11	46
2017	11 to 20 years in current department or agency	53	31	11	0	4	85	4	22
2017	More than 20 years in current department or agency	85	0	15	0	0	85	0	13
2014	Less than 3 years in current department or agency	54	31	15	0	0	85	0	21
2014	3 to 10 years in current department or agency	49	25	20	3	3	74	6	50
2014	11 to 20 years in current department or agency	68	24	0	8	0	92	8	22
2014	More than 20 years in current department or agency	49	41	10	0	0	90	0	21

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	28	0	0	5	95	5	33
2017	3 to 10 years in current department or agency	49	34	13	2	2	83	4	46
2017	11 to 20 years in current department or agency	67	29	0	0	4	96	4	22
2017	More than 20 years in current department or agency	78	7	15	0	0	85	0	13
2014	Less than 3 years in current department or agency	58	34	8	0	0	92	0	21
2014	3 to 10 years in current department or agency	61	20	10	3	5	81	9	50
2014	11 to 20 years in current department or agency	64	28	0	8	0	92	8	22
2014	More than 20 years in current department or agency	45	39	11	4	0	85	4	21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	35	10	2	5	12	2	81	8	33
2017	3 to 10 years in current department or agency	23	26	19	19	14	0	0	49	33	45
2017	11 to 20 years in current department or agency	30	37	23	4	6	0	0	67	10	22
2017	More than 20 years in current department or agency	46	36	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	30	36	11	13	0	10	0	74	14	21
2014	3 to 10 years in current department or agency	31	29	17	14	5	3	0	62	20	50
2014	11 to 20 years in current department or agency	22	18	24	22	8	0	6	43	31	22
2014	More than 20 years in current department or agency	29	42	10	5	10	0	4	74	16	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	7	21	29	10	2	19	25	49	33
2017	3 to 10 years in current department or agency	8	17	6	22	38	2	6	28	65	46
2017	11 to 20 years in current department or agency	8	26	18	27	18	0	4	35	47	22
2017	More than 20 years in current department or agency	32	8	32	7	7	0	15	46	17	13
2014	Less than 3 years in current department or agency	19	16	15	17	19	15	0	40	42	21
2014	3 to 10 years in current department or agency	13	11	13	28	27	4	4	25	60	50
2014	11 to 20 years in current department or agency	0	14	12	39	22	0	12	16	70	22
2014	More than 20 years in current department or agency	9	26	33	4	25	0	4	36	30	21

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	41	12	5	0	83	5	33
2017	3 to 10 years in current department or agency	24	35	19	11	10	59	22	46
2017	11 to 20 years in current department or agency	38	37	14	6	6	75	11	22
2017	More than 20 years in current department or agency	51	49	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	26	53	12	9	0	79	9	21
2014	3 to 10 years in current department or agency	34	33	21	10	2	67	12	50
2014	11 to 20 years in current department or agency	38	46	12	4	0	84	4	22
2014	More than 20 years in current department or agency	43	32	10	15	0	75	15	21

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	36	4	3	2	2	0	91	5	33
2017	3 to 10 years in current department or agency	35	32	18	7	8	0	0	67	15	46
2017	11 to 20 years in current department or agency	41	35	12	0	11	0	0	76	11	22
2017	More than 20 years in current department or agency	60	40	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	26	66	0	9	0	0	0	91	9	21
2014	3 to 10 years in current department or agency	41	18	21	14	3	0	3	61	18	50
2014	11 to 20 years in current department or agency	42	46	12	0	0	0	0	88	0	22
2014	More than 20 years in current department or agency	53	16	27	4	0	0	0	69	4	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	33	0	3	0	0	97	3	33
2017	3 to 10 years in current department or agency	33	45	12	4	4	2	80	8	46
2017	11 to 20 years in current department or agency	38	42	6	8	6	0	81	14	22
2017	More than 20 years in current department or agency	68	32	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	34	61	0	4	0	0	96	4	21
2014	3 to 10 years in current department or agency	36	33	16	12	3	0	69	16	50
2014	11 to 20 years in current department or agency	38	38	12	8	4	0	76	12	22
2014	More than 20 years in current department or agency	55	25	16	4	0	0	80	4	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	43	10	5	2	2	0	82	7	33
2017	3 to 10 years in current department or agency	18	39	16	9	12	2	3	60	22	46
2017	11 to 20 years in current department or agency	35	39	15	11	0	0	0	74	11	22
2017	More than 20 years in current department or agency	38	54	7	0	0	0	0	93	0	13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	29	2	4	3	0	0	92	6	33
2017	3 to 10 years in current department or agency	34	19	16	16	11	0	4	55	28	46
2017	11 to 20 years in current department or agency	30	38	14	14	6	0	0	67	19	22
2017	More than 20 years in current department or agency	61	25	7	8	0	0	0	86	8	13
2014	Less than 3 years in current department or agency	64	20	6	4	0	6	0	89	5	21
2014	3 to 10 years in current department or agency	40	27	20	8	3	0	2	68	11	50
2014	11 to 20 years in current department or agency	24	55	4	10	8	0	0	78	18	22
2014	More than 20 years in current department or agency	42	38	16	4	0	0	0	80	4	21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	23	2	4	2	2	4	91	6	33
2017	3 to 10 years in current department or agency	50	14	8	11	6	2	8	71	20	46
2017	11 to 20 years in current department or agency	52	26	14	4	0	0	4	81	4	22
2017	More than 20 years in current department or agency	69	25	0	0	0	0	7	100	0	13
2014	Less than 3 years in current department or agency	53	24	6	4	0	0	12	88	5	21
2014	3 to 10 years in current department or agency	36	16	7	13	11	0	17	62	29	50
2014	11 to 20 years in current department or agency	33	32	8	14	0	0	14	74	16	22
2014	More than 20 years in current department or agency	58	35	4	0	0	4	0	96	0	21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	21	4	0	0	0	96	0	33
2017	3 to 10 years in current department or agency	15	44	25	8	5	2	60	14	46
2017	11 to 20 years in current department or agency	28	37	14	12	10	0	65	22	22
2017	More than 20 years in current department or agency	40	43	10	7	0	0	83	7	13
2014	Less than 3 years in current department or agency	36	43	17	4	0	0	79	4	21
2014	3 to 10 years in current department or agency	31	35	20	8	6	0	66	14	50
2014	11 to 20 years in current department or agency	10	36	30	10	14	0	46	23	22
2014	More than 20 years in current department or agency	56	36	4	0	4	0	92	4	21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	18	10	4	11	9	15	66	21	32
2017	3 to 10 years in current department or agency	30	6	18	9	19	2	15	44	34	46
2017	11 to 20 years in current department or agency	26	18	23	4	14	0	17	52	21	22
2017	More than 20 years in current department or agency	32	29	0	0	8	7	25	89	11	13
2014	Less than 3 years in current department or agency	49	19	4	10	0	10	6	82	12	21
2014	3 to 10 years in current department or agency	36	14	12	6	17	3	12	59	27	50
2014	11 to 20 years in current department or agency	54	28	4	10	4	0	0	82	14	22
2014	More than 20 years in current department or agency	49	10	6	4	0	8	22	85	6	20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	40	30	30	33
2017	3 to 10 years in current department or agency	36	18	46	46
2017	11 to 20 years in current department or agency	14	62	25	22
2017	More than 20 years in current department or agency	15	85	0	13
2014	Less than 3 years in current department or agency	13	39	48	21
2014	3 to 10 years in current department or agency	23	44	33	50
2014	11 to 20 years in current department or agency	16	48	36	22
2014	More than 20 years in current department or agency	25	63	12	21

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	17	9	7	67	0	12
2017	3 to 10 years in current department or agency	10	17	48	7	0	17	17
2014	3 to 10 years in current department or agency	8	8	66	0	9999	19	12

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	28	0	2	3	95	5	33
2017	3 to 10 years in current department or agency	45	35	12	4	4	80	8	46
2017	11 to 20 years in current department or agency	37	59	4	0	0	96	0	22
2017	More than 20 years in current department or agency	70	30	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	53	36	4	6	0	89	6	21
2014	3 to 10 years in current department or agency	55	22	16	4	3	77	8	50
2014	11 to 20 years in current department or agency	43	49	4	0	4	92	4	22
2014	More than 20 years in current department or agency	45	39	15	0	0	85	0	21

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	19	6	5	0	0	89	5	33
2017	3 to 10 years in current department or agency	31	43	8	13	2	2	76	16	46
2017	11 to 20 years in current department or agency	25	59	10	0	6	0	84	6	22
2017	More than 20 years in current department or agency	22	61	17	0	0	0	83	0	13
2014	Less than 3 years in current department or agency	40	43	17	0	0	0	83	0	21
2014	3 to 10 years in current department or agency	38	38	16	4	2	3	78	6	50
2014	11 to 20 years in current department or agency	30	59	4	4	4	0	88	8	22
2014	More than 20 years in current department or agency	42	27	24	4	0	4	72	4	21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	11	21	31	26	8	62	15	33
2017	3 to 10 years in current department or agency	11	27	38	14	10	0	24	38	46
2017	11 to 20 years in current department or agency	25	19	25	22	4	5	28	46	21
2017	More than 20 years in current department or agency	0	44	34	22	0	0	22	44	13
2014	Less than 3 years in current department or agency	4	17	43	19	17	0	36	22	21
2014	3 to 10 years in current department or agency	5	27	40	16	10	3	26	33	50
2014	11 to 20 years in current department or agency	22	36	36	6	0	0	6	58	22
2014	More than 20 years in current department or agency	0	29	57	4	5	5	10	30	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	0	12	26	48	0	10	83	3	33
2017	3 to 10 years in current department or agency	11	13	17	25	26	0	9	55	26	45
2017	11 to 20 years in current department or agency	6	15	26	24	15	0	14	45	25	20
2017	More than 20 years in current department or agency	8	0	15	42	28	0	7	76	8	13
2014	Less than 3 years in current department or agency	0	17	0	49	34	0	0	83	17	21
2014	3 to 10 years in current department or agency	0	17	32	22	20	4	5	46	18	50
2014	11 to 20 years in current department or agency	4	21	16	36	16	0	8	56	27	22
2014	More than 20 years in current department or agency	0	30	21	31	9	0	9	44	33	21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	18	22	18	35	0	8	57	19	33
2017	3 to 10 years in current department or agency	0	16	22	37	21	0	5	61	17	45
2017	11 to 20 years in current department or agency	5	17	16	41	10	6	5	58	24	20
2017	More than 20 years in current department or agency	8	10	25	29	22	0	7	54	19	13
2014	Less than 3 years in current department or agency	0	9	35	38	18	0	0	56	9	20
2014	3 to 10 years in current department or agency	4	12	36	29	16	3	0	46	17	50
2014	11 to 20 years in current department or agency	12	29	26	26	8	0	0	34	40	22
2014	More than 20 years in current department or agency	10	24	30	16	15	0	5	33	35	21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	4	11	29	46	0	8	81	7	33
2017	3 to 10 years in current department or agency	9	25	31	18	13	0	5	32	35	45
2017	11 to 20 years in current department or agency	18	13	19	41	6	0	4	48	32	22
2017	More than 20 years in current department or agency	9	18	35	0	29	0	9	32	29	11
2014	Less than 3 years in current department or agency	0	11	20	42	27	0	0	69	11	20
2014	3 to 10 years in current department or agency	6	12	37	22	17	3	3	41	20	49
2014	11 to 20 years in current department or agency	12	26	39	22	0	0	0	22	38	22
2014	More than 20 years in current department or agency	0	15	29	29	9	0	17	46	18	21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	9	23	22	32	14	63	11	33
2017	3 to 10 years in current department or agency	9	38	36	8	2	7	11	51	45
2017	11 to 20 years in current department or agency	15	26	35	15	0	9	16	45	20
2017	More than 20 years in current department or agency	0	22	30	14	17	17	37	26	13
2014	Less than 3 years in current department or agency	4	9	38	17	32	0	49	13	21
2014	3 to 10 years in current department or agency	16	41	23	8	12	0	20	56	50
2014	11 to 20 years in current department or agency	12	40	38	10	0	0	10	52	22
2014	More than 20 years in current department or agency	6	39	20	15	15	5	32	47	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	14	15	17	25	0	29	59	20	33
2017	3 to 10 years in current department or agency	9	22	23	24	15	0	7	42	34	45
2017	11 to 20 years in current department or agency	6	14	28	26	21	0	5	50	21	20
2017	More than 20 years in current department or agency	0	38	7	7	34	0	14	48	44	13
2014	Less than 3 years in current department or agency	0	9	23	25	38	4	0	66	9	21
2014	3 to 10 years in current department or agency	4	8	23	31	28	3	4	63	13	50
2014	11 to 20 years in current department or agency	8	12	4	41	24	0	12	73	23	22
2014	More than 20 years in current department or agency	8	17	15	10	31	4	15	50	31	21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	10	10	17	42	8	11	72	15	33
2017	3 to 10 years in current department or agency	4	7	36	25	15	3	11	46	13	45
2017	11 to 20 years in current department or agency	6	15	22	46	6	0	5	54	23	20
2017	More than 20 years in current department or agency	0	8	15	22	24	0	32	67	11	13
2014	Less than 3 years in current department or agency	0	9	32	47	13	0	0	60	9	21
2014	3 to 10 years in current department or agency	6	14	34	21	15	5	4	40	22	50
2014	11 to 20 years in current department or agency	8	18	38	16	20	0	0	36	26	22
2014	More than 20 years in current department or agency	0	21	22	17	21	8	11	47	26	21

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	20	8	0	5	0	87	5	33
2017	3 to 10 years in current department or agency	29	28	21	10	8	4	59	19	46
2017	11 to 20 years in current department or agency	35	36	10	10	10	0	71	19	22
2017	More than 20 years in current department or agency	75	25	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	49	26	6	9	11	0	74	19	21
2014	3 to 10 years in current department or agency	35	27	11	8	20	0	62	27	50
2014	11 to 20 years in current department or agency	44	26	10	16	4	0	69	20	22
2014	More than 20 years in current department or agency	39	33	15	10	4	0	71	14	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	16	0	0	3	0	97	3	33
2017	3 to 10 years in current department or agency	34	33	20	7	2	4	70	9	45
2017	11 to 20 years in current department or agency	30	50	14	6	0	0	81	6	22
2017	More than 20 years in current department or agency	53	40	7	0	0	0	93	0	13
2014	Less than 3 years in current department or agency	38	41	12	9	0	0	79	9	21
2014	3 to 10 years in current department or agency	34	31	19	10	6	0	66	16	50
2014	11 to 20 years in current department or agency	47	31	12	10	0	0	78	10	22
2014	More than 20 years in current department or agency	42	29	19	10	0	0	71	10	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	33	5	2	0	10	0	92	2	33
2017	3 to 10 years in current department or agency	32	24	29	12	4	0	0	55	16	46
2017	11 to 20 years in current department or agency	30	50	15	6	0	0	0	80	6	22
2017	More than 20 years in current department or agency	60	23	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	66	20	10	0	0	4	0	89	0	21
2014	3 to 10 years in current department or agency	45	33	17	2	2	0	2	80	3	50
2014	11 to 20 years in current department or agency	43	45	12	0	0	0	0	88	0	22
2014	More than 20 years in current department or agency	40	33	17	0	0	4	6	81	0	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	24	7	4	0	0	89	4	33
2017	3 to 10 years in current department or agency	31	46	12	9	2	0	77	11	46
2017	11 to 20 years in current department or agency	39	51	4	0	6	0	90	6	22
2017	More than 20 years in current department or agency	63	37	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	55	39	0	0	0	6	100	0	21
2014	3 to 10 years in current department or agency	44	43	7	3	2	3	89	4	50
2014	11 to 20 years in current department or agency	42	47	8	4	0	0	88	4	22
2014	More than 20 years in current department or agency	44	32	17	0	0	8	82	0	21

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	18	3	0	0	97	0	33
2017	3 to 10 years in current department or agency	43	34	14	8	2	76	10	46
2017	11 to 20 years in current department or agency	52	38	0	10	0	90	10	22
2017	More than 20 years in current department or agency	70	30	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	72	28	0	0	0	100	0	21
2014	3 to 10 years in current department or agency	48	37	8	2	6	84	8	50
2014	11 to 20 years in current department or agency	56	36	4	0	4	92	4	22
2014	More than 20 years in current department or agency	50	29	21	0	0	79	0	21

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	20	9	0	5	4	6	85	6	33
2017	3 to 10 years in current department or agency	20	23	24	23	8	0	2	44	32	46
2017	11 to 20 years in current department or agency	22	26	23	10	19	0	0	48	29	22
2017	More than 20 years in current department or agency	22	56	0	0	0	0	22	100	0	13
2014	Less than 3 years in current department or agency	22	27	26	4	11	6	4	55	17	21
2014	3 to 10 years in current department or agency	22	31	12	19	14	0	3	55	33	50
2014	11 to 20 years in current department or agency	12	48	14	14	8	4	0	62	23	22
2014	More than 20 years in current department or agency	30	25	22	4	14	0	5	58	18	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	26	0	2	0	4	98	2	33
2017	3 to 10 years in current department or agency	48	40	7	2	0	2	91	2	46
2017	11 to 20 years in current department or agency	29	46	15	4	0	6	79	4	22
2017	More than 20 years in current department or agency	31	52	17	0	0	0	83	0	13
2014	Less than 3 years in current department or agency	59	32	4	4	0	0	92	4	21
2014	3 to 10 years in current department or agency	44	38	11	0	2	4	86	2	50
2014	11 to 20 years in current department or agency	45	51	0	0	4	0	96	4	22
2014	More than 20 years in current department or agency	36	54	5	0	0	4	94	0	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	30	7	0	0	4	0	93	0	33
2017	3 to 10 years in current department or agency	46	26	17	7	2	2	0	73	10	46
2017	11 to 20 years in current department or agency	34	36	15	11	0	4	0	73	12	22
2017	More than 20 years in current department or agency	60	30	10	0	0	0	0	90	0	13
2014	Less than 3 years in current department or agency	49	45	0	0	0	6	0	100	0	21
2014	3 to 10 years in current department or agency	47	32	14	3	2	3	0	81	5	50
2014	11 to 20 years in current department or agency	38	42	0	4	8	4	4	87	13	22
2014	More than 20 years in current department or agency	50	23	12	4	6	5	0	77	10	21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	18	16	10	5	2	0	68	15	33
2017	3 to 10 years in current department or agency	35	35	13	12	0	4	0	74	12	46
2017	11 to 20 years in current department or agency	34	40	16	6	0	0	4	78	6	22
2017	More than 20 years in current department or agency	39	36	25	0	0	0	0	75	0	13
2014	Less than 3 years in current department or agency	34	38	17	0	0	11	0	81	0	21
2014	3 to 10 years in current department or agency	47	29	14	4	3	3	0	78	7	49
2014	11 to 20 years in current department or agency	48	30	14	4	0	4	0	81	4	22
2014	More than 20 years in current department or agency	46	23	11	4	0	9	6	82	5	21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	16	14	6	5	17	5	68	13	32
2017	3 to 10 years in current department or agency	10	19	21	18	15	11	6	35	40	46
2017	11 to 20 years in current department or agency	25	24	19	19	4	4	4	54	26	22
2017	More than 20 years in current department or agency	39	29	10	0	8	7	7	79	9	13
2014	Less than 3 years in current department or agency	26	26	9	4	6	25	4	73	15	21
2014	3 to 10 years in current department or agency	23	27	14	13	15	4	4	55	30	50
2014	11 to 20 years in current department or agency	16	23	12	34	12	4	0	40	48	22
2014	More than 20 years in current department or agency	15	39	26	0	4	13	4	65	5	21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	40	3	2	2	93	4	33
2017	3 to 10 years in current department or agency	45	40	7	9	0	85	9	46
2017	11 to 20 years in current department or agency	18	61	21	0	0	79	0	22
2017	More than 20 years in current department or agency	44	56	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	49	47	4	0	0	96	0	21
2014	3 to 10 years in current department or agency	40	45	10	3	2	85	5	50
2014	11 to 20 years in current department or agency	32	64	0	0	4	96	4	22
2014	More than 20 years in current department or agency	46	45	6	4	0	90	4	21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	19	5	4	0	91	4	33
2017	3 to 10 years in current department or agency	34	41	5	18	2	75	20	46
2017	11 to 20 years in current department or agency	25	47	6	18	4	73	22	22
2017	More than 20 years in current department or agency	78	14	0	8	0	92	8	13
2014	Less than 3 years in current department or agency	40	52	0	8	0	92	8	21
2014	3 to 10 years in current department or agency	43	39	12	2	4	82	6	49
2014	11 to 20 years in current department or agency	32	32	4	24	8	64	32	22
2014	More than 20 years in current department or agency	42	41	17	0	0	83	0	21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	87	10	3	0	0	97	0	33
2017	3 to 10 years in current department or agency	38	47	4	9	2	85	11	46
2017	11 to 20 years in current department or agency	31	42	18	10	0	72	10	22
2017	More than 20 years in current department or agency	75	25	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	55	41	4	0	0	96	0	21
2014	3 to 10 years in current department or agency	53	25	9	8	5	78	13	50
2014	11 to 20 years in current department or agency	46	42	0	12	0	88	12	22
2014	More than 20 years in current department or agency	46	40	10	4	0	86	4	21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	26	6	0	0	0	0	94	0	33
2017	3 to 10 years in current department or agency	65	28	2	2	2	0	0	93	5	46
2017	11 to 20 years in current department or agency	46	35	6	10	0	0	4	84	10	22
2017	More than 20 years in current department or agency	61	14	18	7	0	0	0	75	7	13
2014	Less than 3 years in current department or agency	85	11	0	4	0	0	0	96	4	21
2014	3 to 10 years in current department or agency	67	21	6	2	4	0	0	88	6	50
2014	11 to 20 years in current department or agency	60	24	4	8	0	4	0	88	8	22
2014	More than 20 years in current department or agency	55	31	0	8	0	0	6	92	8	21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	27	2	13	0	0	85	13	33
2017	3 to 10 years in current department or agency	50	33	6	11	0	0	83	11	46
2017	11 to 20 years in current department or agency	33	53	4	6	0	4	89	6	21
2017	More than 20 years in current department or agency	61	32	0	7	0	0	93	7	13
2014	Less than 3 years in current department or agency	51	32	8	4	0	4	87	4	21
2014	3 to 10 years in current department or agency	58	29	11	2	0	0	88	2	50
2014	11 to 20 years in current department or agency	47	40	0	0	14	0	86	14	22
2014	More than 20 years in current department or agency	43	47	0	4	0	6	96	4	21

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	19	2	6	0	0	92	6	33
2017	3 to 10 years in current department or agency	58	31	6	2	2	0	89	5	46
2017	11 to 20 years in current department or agency	65	15	4	11	0	6	84	12	22
2017	More than 20 years in current department or agency	85	15	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	60	40	0	0	0	0	100	0	21
2014	3 to 10 years in current department or agency	58	35	3	4	0	0	93	4	50
2014	11 to 20 years in current department or agency	72	22	0	0	6	0	94	6	22
2014	More than 20 years in current department or agency	56	27	6	0	6	5	87	6	21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	15	0	0	0	100	0	33
2017	3 to 10 years in current department or agency	69	22	4	5	0	91	5	46
2017	11 to 20 years in current department or agency	71	13	11	0	6	83	6	22
2017	More than 20 years in current department or agency	85	15	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	74	15	6	4	0	90	4	21
2014	3 to 10 years in current department or agency	74	15	5	5	2	89	7	50
2014	11 to 20 years in current department or agency	86	14	0	0	0	100	0	22
2014	More than 20 years in current department or agency	81	19	0	0	0	100	0	21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	26	8	0	0	0	11	91	0	33
2017	3 to 10 years in current department or agency	56	33	5	7	0	0	0	88	7	46
2017	11 to 20 years in current department or agency	60	28	0	6	6	0	0	89	11	22
2017	More than 20 years in current department or agency	77	23	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	59	41	0	0	0	0	0	100	0	21
2014	3 to 10 years in current department or agency	64	30	4	2	0	2	0	95	2	50
2014	11 to 20 years in current department or agency	64	28	0	8	0	0	0	92	8	22
2014	More than 20 years in current department or agency	50	39	0	0	0	0	11	100	0	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	2	8	10	2	88	9	33
2017	3 to 10 years in current department or agency	56	27	10	0	0	7	89	0	46
2017	11 to 20 years in current department or agency	52	33	6	0	0	10	94	0	22
2017	More than 20 years in current department or agency	63	30	0	0	0	7	100	0	13
2014	Less than 3 years in current department or agency	62	15	0	0	19	4	100	0	21
2014	3 to 10 years in current department or agency	70	19	9	0	0	3	91	0	50
2014	11 to 20 years in current department or agency	74	22	0	0	4	0	100	0	22
2014	More than 20 years in current department or agency	60	34	0	0	0	6	100	0	21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	22	78	46
2014	3 to 10 years in current department or agency	16	84	50

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	82	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	100	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	47	10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	46	10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	60	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	50	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	9	9	0	0	40	17	80	0	33
2017	3 to 10 years in current department or agency	12	8	26	15	6	22	11	30	32	46
2017	11 to 20 years in current department or agency	12	37	13	11	0	23	4	67	15	22
2017	More than 20 years in current department or agency	21	25	22	0	0	15	17	67	0	13
2014	Less than 3 years in current department or agency	9	22	0	11	4	25	30	67	33	21
2014	3 to 10 years in current department or agency	10	25	26	10	6	12	12	46	21	50
2014	11 to 20 years in current department or agency	6	31	8	22	0	30	4	55	33	22
2014	More than 20 years in current department or agency	16	17	21	12	0	16	18	50	18	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	26	13	0	0	21	0	84	0	33
2017	3 to 10 years in current department or agency	24	19	26	17	4	6	2	48	24	46
2017	11 to 20 years in current department or agency	21	64	10	6	0	0	0	85	6	22
2017	More than 20 years in current department or agency	70	15	15	0	0	0	0	85	0	13
2014	Less than 3 years in current department or agency	40	26	0	4	0	25	4	94	6	21
2014	3 to 10 years in current department or agency	25	31	31	4	7	3	0	57	10	50
2014	11 to 20 years in current department or agency	16	36	24	10	0	14	0	61	11	22
2014	More than 20 years in current department or agency	31	25	29	4	0	11	0	63	5	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	More than 20 years in current department or agency	0	100	12
2014	Less than 3 years in current department or agency	0	100	21
2014	3 to 10 years in current department or agency	14	86	50

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	9	11	0	0	32	28	73	0	33
2017	3 to 10 years in current department or agency	10	11	38	5	8	13	15	29	18	46
2017	11 to 20 years in current department or agency	14	41	6	15	0	17	8	73	20	22
2017	More than 20 years in current department or agency	14	22	32	0	0	15	17	53	0	13
2014	Less than 3 years in current department or agency	13	19	11	0	0	45	13	75	0	21
2014	3 to 10 years in current department or agency	10	22	27	6	3	12	20	47	14	50
2014	11 to 20 years in current department or agency	10	26	18	0	4	38	4	62	7	22
2014	More than 20 years in current department or agency	15	22	21	0	4	28	10	60	6	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	27	14	0	0	4	8	84	0	33
2017	3 to 10 years in current department or agency	21	22	33	2	6	11	6	51	10	46
2017	11 to 20 years in current department or agency	39	37	10	15	0	0	0	76	15	22
2017	More than 20 years in current department or agency	39	46	15	0	0	0	0	85	0	13
2014	Less than 3 years in current department or agency	43	30	11	0	0	17	0	87	0	21
2014	3 to 10 years in current department or agency	26	35	21	8	2	6	2	67	10	50
2014	11 to 20 years in current department or agency	30	36	16	0	4	14	0	77	5	22
2014	More than 20 years in current department or agency	35	22	21	0	4	18	0	69	5	21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	11	89	32
2017	3 to 10 years in current department or agency	19	81	46
2017	11 to 20 years in current department or agency	27	73	22
2014	Less than 3 years in current department or agency	0	100	21
2014	3 to 10 years in current department or agency	32	68	50

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	3 to 10 years in current department or agency	71	29	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	3 to 10 years in current department or agency	31	53	0	8	8	0	0	84	16	12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	27	7	6	0	2	34	79	10	33
2017	3 to 10 years in current department or agency	22	47	10	6	3	4	7	78	10	46
2017	11 to 20 years in current department or agency	18	51	11	8	0	4	7	78	9	22
2017	More than 20 years in current department or agency	41	38	7	0	7	0	7	85	8	13
2014	Less than 3 years in current department or agency	17	47	15	8	0	6	6	73	10	21
2014	3 to 10 years in current department or agency	16	36	21	8	4	0	15	61	14	50
2014	11 to 20 years in current department or agency	18	60	4	8	0	4	6	87	9	22
2014	More than 20 years in current department or agency	36	50	10	0	0	0	4	90	0	21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	18	9	2	0	19	34	76	4	33
2017	3 to 10 years in current department or agency	6	11	31	10	9	20	13	26	28	46
2017	11 to 20 years in current department or agency	9	17	28	11	0	19	16	40	17	22
2017	More than 20 years in current department or agency	14	25	32	0	0	15	15	55	0	13
2014	Less than 3 years in current department or agency	4	11	9	6	6	43	21	41	35	21
2014	3 to 10 years in current department or agency	2	18	26	6	7	27	14	34	21	50
2014	11 to 20 years in current department or agency	0	37	20	4	0	28	12	61	7	22
2014	More than 20 years in current department or agency	21	43	4	0	10	15	8	82	13	21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	24	2	2	0	13	31	92	4	33
2017	3 to 10 years in current department or agency	17	28	22	11	4	9	7	54	19	46
2017	11 to 20 years in current department or agency	31	34	9	6	0	13	7	82	7	22
2017	More than 20 years in current department or agency	56	30	14	0	0	0	0	86	0	13
2014	Less than 3 years in current department or agency	38	30	0	6	0	19	6	92	8	21
2014	3 to 10 years in current department or agency	26	27	17	3	5	11	11	68	11	50
2014	11 to 20 years in current department or agency	22	50	8	0	0	20	0	90	0	22
2014	More than 20 years in current department or agency	46	36	6	0	4	4	4	89	4	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	20	2	5	0	18	31	87	9	33
2017	3 to 10 years in current department or agency	15	29	22	11	4	12	7	54	19	46
2017	11 to 20 years in current department or agency	31	43	0	14	0	8	4	84	16	22
2017	More than 20 years in current department or agency	39	30	24	0	0	7	0	74	0	13
2014	Less than 3 years in current department or agency	38	30	0	4	0	21	6	94	6	21
2014	3 to 10 years in current department or agency	18	36	19	6	2	12	8	67	10	50
2014	11 to 20 years in current department or agency	12	47	12	4	0	20	6	79	5	22
2014	More than 20 years in current department or agency	42	33	4	6	4	8	4	85	11	21

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	16	12	4	2	81	7	33
2017	3 to 10 years in current department or agency	42	17	9	15	16	59	31	46
2017	11 to 20 years in current department or agency	35	37	14	10	4	72	15	22
2017	More than 20 years in current department or agency	68	25	0	8	0	92	8	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	20	8	0	0	3	92	0	33
2017	3 to 10 years in current department or agency	44	21	17	7	8	2	67	16	46
2017	11 to 20 years in current department or agency	45	41	5	6	4	0	85	10	22
2017	More than 20 years in current department or agency	68	25	7	0	0	0	93	0	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	20	24	13	6	0	6	55	20	33
2017	3 to 10 years in current department or agency	29	37	12	15	8	0	0	66	23	46
2017	11 to 20 years in current department or agency	30	49	15	6	0	0	0	79	6	22
2017	More than 20 years in current department or agency	46	32	15	0	0	8	0	84	0	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	35	11	10	0	78	10	33
2017	3 to 10 years in current department or agency	10	32	28	20	10	42	31	46
2017	11 to 20 years in current department or agency	19	38	19	14	10	57	24	21
2017	More than 20 years in current department or agency	24	61	15	0	0	85	0	13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	17	18	6	12	0	64	18	33
2017	3 to 10 years in current department or agency	42	39	4	9	4	2	83	13	46
2017	11 to 20 years in current department or agency	52	10	23	10	6	0	62	15	22
2017	More than 20 years in current department or agency	76	17	0	0	0	7	100	0	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	31	21	7	2	0	70	9	33
2017	3 to 10 years in current department or agency	11	14	28	33	11	2	26	46	46
2017	11 to 20 years in current department or agency	8	26	28	19	18	0	34	37	22
2017	More than 20 years in current department or agency	47	25	7	15	7	0	72	21	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	26	17	2	8	2	72	10	33
2017	3 to 10 years in current department or agency	15	25	25	22	8	4	42	32	46
2017	11 to 20 years in current department or agency	14	37	10	16	22	0	52	38	21
2017	More than 20 years in current department or agency	49	15	7	29	0	0	64	29	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	32	23	8	0	0	0	69	8	33
2017	3 to 10 years in current department or agency	11	18	24	25	18	2	2	30	44	46
2017	11 to 20 years in current department or agency	0	30	24	23	23	0	0	30	47	22
2017	More than 20 years in current department or agency	24	23	29	24	0	0	0	47	24	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	20	12	0	0	4	88	0	33
2017	3 to 10 years in current department or agency	32	15	21	11	14	7	51	26	46
2017	11 to 20 years in current department or agency	30	13	17	16	24	0	43	40	21
2017	More than 20 years in current department or agency	64	15	7	7	7	0	79	14	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	36	14	8	0	2	78	8	33
2017	3 to 10 years in current department or agency	24	23	21	18	15	0	47	32	44
2017	11 to 20 years in current department or agency	18	37	10	18	18	0	55	36	22
2017	More than 20 years in current department or agency	86	0	8	0	7	0	86	7	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	26	13	5	0	2	5	81	5	33
2017	3 to 10 years in current department or agency	26	31	14	21	6	0	2	58	28	44
2017	11 to 20 years in current department or agency	31	27	25	9	4	4	0	60	14	22
2017	More than 20 years in current department or agency	71	21	7	0	0	0	0	93	0	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	24	12	0	0	2	8	87	0	33
2017	3 to 10 years in current department or agency	19	28	33	2	15	0	2	48	18	44
2017	11 to 20 years in current department or agency	22	18	18	39	4	0	0	40	43	22
2017	More than 20 years in current department or agency	22	35	15	29	0	0	0	56	29	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	26	6	0	5	0	10	87	6	33
2017	3 to 10 years in current department or agency	38	20	14	15	8	0	4	61	24	44
2017	11 to 20 years in current department or agency	35	9	29	19	4	4	0	46	24	22
2017	More than 20 years in current department or agency	46	24	15	7	8	0	0	70	15	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	16	11	0	0	7	88	0	33
2017	3 to 10 years in current department or agency	41	24	24	4	7	0	65	11	44
2017	11 to 20 years in current department or agency	31	47	12	6	4	0	78	10	22
2017	More than 20 years in current department or agency	64	22	0	14	0	0	86	14	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	8	4	2	5	2	89	7	33
2017	3 to 10 years in current department or agency	50	21	23	6	0	0	72	6	46
2017	11 to 20 years in current department or agency	43	29	14	14	0	0	72	14	22
2017	More than 20 years in current department or agency	78	15	0	7	0	0	93	7	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	88	4	3	0	0	4	97	0	33
2017	3 to 10 years in current department or agency	62	18	7	4	6	2	82	11	46
2017	11 to 20 years in current department or agency	71	15	6	4	4	0	86	8	22
2017	More than 20 years in current department or agency	85	8	7	0	0	0	93	0	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	12	4	2	3	2	91	5	33
2017	3 to 10 years in current department or agency	48	40	2	4	4	2	90	8	45
2017	11 to 20 years in current department or agency	48	46	0	6	0	0	94	6	22
2017	More than 20 years in current department or agency	69	31	0	0	0	0	100	0	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	13	6	3	0	2	91	3	33
2017	3 to 10 years in current department or agency	35	29	5	23	6	2	66	30	46
2017	11 to 20 years in current department or agency	43	38	10	10	0	0	81	10	22
2017	More than 20 years in current department or agency	82	10	0	8	0	0	92	8	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	7	2	2	0	25	95	3	33
2017	3 to 10 years in current department or agency	59	12	6	0	2	22	90	2	46
2017	11 to 20 years in current department or agency	61	31	0	0	0	8	100	0	22
2017	More than 20 years in current department or agency	83	7	0	0	0	10	100	0	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	12	10	0	4	90	0	33
2017	3 to 10 years in current department or agency	53	36	6	2	2	91	2	46
2017	11 to 20 years in current department or agency	65	23	13	0	0	87	0	22
2017	More than 20 years in current department or agency	76	24	0	0	0	100	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	9	8	7	0	4	84	7	33
2017	3 to 10 years in current department or agency	73	13	2	5	2	5	91	7	46
2017	11 to 20 years in current department or agency	92	4	4	0	0	0	96	0	22
2017	More than 20 years in current department or agency	100	0	0	0	0	0	100	0	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	27	13	5	0	4	81	5	33
2017	3 to 10 years in current department or agency	45	34	11	5	4	2	80	9	46
2017	11 to 20 years in current department or agency	49	19	22	6	4	0	69	10	22
2017	More than 20 years in current department or agency	85	7	8	0	0	0	92	0	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	31	33	5	0	62	5	33
2017	3 to 10 years in current department or agency	8	12	50	17	11	21	29	46
2017	11 to 20 years in current department or agency	12	22	40	22	4	34	26	22
2017	More than 20 years in current department or agency	24	40	15	22	0	64	22	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	0	36	27	32	59	5	33
2017	3 to 10 years in current department or agency	7	33	46	4	10	14	40	46
2017	11 to 20 years in current department or agency	8	19	33	22	19	40	27	22
2017	More than 20 years in current department or agency	0	15	21	49	15	64	15	13

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	11	18	4	12	0	3	54	46	33
2017	3 to 10 years in current department or agency	65	24	5	4	2	0	0	65	35	46
2017	11 to 20 years in current department or agency	53	26	4	6	6	5	0	55	45	21
2017	More than 20 years in current department or agency	69	22	10	0	0	0	0	69	31	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	16
2017	3 to 10 years in current department or agency	7	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	16
2017	3 to 10 years in current department or agency	14	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	16
2017	3 to 10 years in current department or agency	20	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	16
2017	3 to 10 years in current department or agency	69	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	16
2017	3 to 10 years in current department or agency	13	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	16
2017	3 to 10 years in current department or agency	18	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	5	79	6	10	0	0	15
2017	3 to 10 years in current department or agency	11	76	12	0	0	0	16

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	20	0	12	0	0	9	86	14	16
2017	3 to 10 years in current department or agency	38	44	13	0	0	5	0	87	0	16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	12	4	12	31	0	35	27	67	16
2017	3 to 10 years in current department or agency	0	12	21	6	18	11	32	21	43	16

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.