2017 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	43	8	9	5	78	14	636
2017	Language requirement of position - Unilingual English	33	45	8	10	5	77	15	586
2017	Language requirement of position - Either English or French	40	40	10	8	2	80	10	81
2014	Language requirement of position - Bilingual	22	48	11	12	7	70	19	715
2014	Language requirement of position - Unilingual English	32	43	11	7	6	75	13	707
2014	Language requirement of position - Either English or French	29	54	10	4	3	83	7	82
2011	Language requirement of position - Bilingual	30	40	13	11	6	70	17	916
2011	Language requirement of position - Unilingual English	31	43	11	10	5	74	16	950
2011	Language requirement of position - Either English or French	40	39	10	8	3	79	11	127
2008	Language requirement of position - Bilingual	34	44	11	8	3	77	11	613
2008	Language requirement of position - Unilingual English	34	43	10	10	4	76	13	726
2008	Language requirement of position - Unilingual French	28	19	44	10	0	47	10	10
2008	Language requirement of position - Either English or French	38	49	3	7	3	87	10	99

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	39	11	11	7	70	19	636
2017	Language requirement of position - Unilingual English	27	38	11	13	11	65	24	585
2017	Language requirement of position - Either English or French	41	29	13	10	7	70	17	81

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	37	9	3	2	85	5	636
2017	Language requirement of position - Unilingual English	52	35	7	5	2	87	6	586
2017	Language requirement of position - Either English or French	56	38	3	3	0	94	3	81
2014	Language requirement of position - Bilingual	55	30	10	3	1	85	5	714
2014	Language requirement of position - Unilingual English	64	26	7	2	1	90	3	706
2014	Language requirement of position - Either English or French	60	28	9	1	2	88	3	82
2011	Language requirement of position - Bilingual	54	32	8	4	2	86	6	915
2011	Language requirement of position - Unilingual English	56	31	8	3	1	88	4	953
2011	Language requirement of position - Either English or French	58	33	6	2	1	91	3	127

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	40	9	8	3	79	12	634
2017	Language requirement of position - Unilingual English	40	38	11	7	4	78	11	585
2017	Language requirement of position - Either English or French	46	36	14	2	1	83	3	80
2014	Language requirement of position - Bilingual	30	42	15	8	5	72	13	714
2014	Language requirement of position - Unilingual English	40	38	11	7	4	78	11	707
2014	Language requirement of position - Either English or French	42	42	8	4	4	85	7	82
2011	Language requirement of position - Bilingual	38	39	11	8	3	78	11	918
2011	Language requirement of position - Unilingual English	39	42	8	7	3	82	10	953
2011	Language requirement of position - Either English or French	44	39	10	7	0	83	7	127
2008	Language requirement of position - Bilingual	41	44	7	6	2	85	8	613
2008	Language requirement of position - Unilingual English	42	42	7	6	3	84	9	729
2008	Language requirement of position - Unilingual French	38	29	12	10	12	67	21	10
2008	Language requirement of position - Either English or French	47	45	1	4	3	92	7	99

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	34	18	12	6	1	0	65	18	636
2017	Language requirement of position - Unilingual English	33	30	17	12	7	1	0	64	20	585
2017	Language requirement of position - Either English or French	46	27	21	1	4	0	0	73	6	80
2014	Language requirement of position - Bilingual	18	33	22	17	10	1	0	51	27	712
2014	Language requirement of position - Unilingual English	28	37	17	10	7	1	0	65	17	707
2014	Language requirement of position - Either English or French	33	29	24	8	3	1	1	64	12	82
2011	Language requirement of position - Bilingual	20	35	19	15	10	1	0	55	25	914
2011	Language requirement of position - Unilingual English	28	37	17	10	7	1	0	66	17	951
2011	Language requirement of position - Either English or French	32	36	21	6	5	0	0	68	11	127

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	36	18	11	5	0	66	16	636
2017	Language requirement of position - Unilingual English	33	31	15	13	8	1	64	21	586
2017	Language requirement of position - Either English or French	44	26	17	9	3	0	71	12	81
2014	Language requirement of position - Bilingual	19	35	18	19	8	0	54	27	713
2014	Language requirement of position - Unilingual English	27	36	18	12	6	0	64	18	707
2014	Language requirement of position - Either English or French	26	36	21	10	5	2	64	15	82
2011	Language requirement of position - Bilingual	21	37	16	16	9	0	58	25	913
2011	Language requirement of position - Unilingual English	26	39	16	11	7	0	66	18	951
2011	Language requirement of position - Either English or French	35	37	13	10	5	0	72	15	126
2008	Language requirement of position - Bilingual	27	39	14	13	6	0	66	20	614
2008	Language requirement of position - Unilingual English	33	39	12	11	5	0	72	16	731
2008	Language requirement of position - Unilingual French	28	43	20	10	0	0	71	10	10
2008	Language requirement of position - Either English or French	37	37	12	4	9	0	75	13	99

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	27	22	14	8	3	1	55	23	635
2017	Language requirement of position - Unilingual English	31	24	17	15	9	4	0	57	25	586
2017	Language requirement of position - Either English or French	40	22	12	9	7	8	1	68	18	81
2014	Language requirement of position - Bilingual	20	25	20	17	13	4	1	48	31	714
2014	Language requirement of position - Unilingual English	30	27	17	13	9	4	0	59	23	706
2014	Language requirement of position - Either English or French	24	29	23	13	6	6	0	56	20	82
2011	Language requirement of position - Bilingual	22	27	18	14	13	5	0	52	28	917
2011	Language requirement of position - Unilingual English	30	26	18	12	10	4	0	58	23	951
2011	Language requirement of position - Either English or French	36	22	17	12	8	3	1	61	22	126
2008	Language requirement of position - Bilingual	27	28	18	15	9	3	0	57	24	615
2008	Language requirement of position - Unilingual English	32	27	16	13	7	4	1	62	21	729
2008	Language requirement of position - Unilingual French	28	10	41	22	0	0	0	38	22	10
2008	Language requirement of position - Either English or French	37	24	17	9	9	3	1	64	18	99

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	29	8	9	4	1	0	79	13	636
2017	Language requirement of position - Unilingual English	46	30	10	9	4	1	0	77	13	586
2017	Language requirement of position - Either English or French	56	32	8	2	3	0	0	87	5	81
2014	Language requirement of position - Bilingual	40	31	13	8	6	2	0	72	14	713
2014	Language requirement of position - Unilingual English	42	34	11	7	5	1	0	77	12	707
2014	Language requirement of position - Either English or French	34	33	22	5	6	0	0	67	11	82
2011	Language requirement of position - Bilingual	42	29	11	8	7	3	0	73	15	918
2011	Language requirement of position - Unilingual English	44	28	10	8	7	2	0	74	15	951
2011	Language requirement of position - Either English or French	51	30	12	3	3	0	1	82	6	127
2008	Language requirement of position - Bilingual	43	31	9	8	6	2	1	76	15	616
2008	Language requirement of position - Unilingual English	44	29	8	11	8	1	0	73	19	728
2008	Language requirement of position - Unilingual French	28	43	10	10	0	10	0	78	11	10
2008	Language requirement of position - Either English or French	52	19	13	9	7	1	0	71	16	99

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	32	9	9	7	0	0	76	15	633
2017	Language requirement of position - Unilingual English	42	31	9	10	7	0	0	74	17	586
2017	Language requirement of position - Either English or French	56	29	9	2	4	0	0	85	6	81
2014	Language requirement of position - Bilingual	38	33	11	11	6	1	0	72	17	714
2014	Language requirement of position - Unilingual English	41	32	10	10	6	1	0	74	16	706
2014	Language requirement of position - Either English or French	35	35	15	10	5	0	0	70	15	82
2011	Language requirement of position - Bilingual	38	35	9	10	7	1	1	74	17	918
2011	Language requirement of position - Unilingual English	38	33	9	10	8	1	0	72	19	947
2011	Language requirement of position - Either English or French	42	42	7	5	4	0	0	84	9	124
2008	Language requirement of position - Bilingual	36	33	11	11	8	0	1	69	19	616
2008	Language requirement of position - Unilingual English	39	32	7	12	9	0	0	71	22	728
2008	Language requirement of position - Unilingual French	69	12	10	10	0	0	0	80	10	10
2008	Language requirement of position - Either English or French	44	23	11	12	9	0	1	68	21	99

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	28	7	8	7	78	15	636
2017	Language requirement of position - Unilingual English	51	26	9	7	6	77	14	584
2017	Language requirement of position - Either English or French	69	17	6	6	2	86	8	81
2014	Language requirement of position - Bilingual	42	31	11	10	7	73	16	714
2014	Language requirement of position - Unilingual English	47	28	10	8	7	75	14	707
2014	Language requirement of position - Either English or French	40	29	14	10	7	69	17	82

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	34	15	12	6	6	0	64	20	635
2017	Language requirement of position - Unilingual English	24	36	15	10	8	7	0	64	20	584
2017	Language requirement of position - Either English or French	31	22	22	9	5	10	0	59	16	79
2014	Language requirement of position - Bilingual	18	31	19	15	9	7	0	53	26	715
2014	Language requirement of position - Unilingual English	23	37	12	11	8	9	0	66	21	705
2014	Language requirement of position - Either English or French	25	36	8	9	7	14	1	72	18	82
2011	Language requirement of position - Bilingual	19	31	15	14	12	8	0	55	28	916
2011	Language requirement of position - Unilingual English	20	31	17	13	10	8	1	57	25	948
2011	Language requirement of position - Either English or French	26	37	15	5	4	11	2	72	11	126

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	36	16	14	9	1	0	59	24	637
2017	Language requirement of position - Unilingual English	22	33	15	15	12	3	0	57	27	584
2017	Language requirement of position - Either English or French	26	32	17	14	7	5	0	60	22	81
2014	Language requirement of position - Bilingual	16	31	19	20	12	2	0	47	33	714
2014	Language requirement of position - Unilingual English	20	33	18	14	12	3	0	55	27	707
2014	Language requirement of position - Either English or French	22	29	16	17	8	7	1	56	27	82
2011	Language requirement of position - Bilingual	16	30	17	19	14	4	0	48	35	915
2011	Language requirement of position - Unilingual English	20	32	16	15	14	3	0	53	30	947
2011	Language requirement of position - Either English or French	27	30	16	15	9	3	0	58	25	126
2008	Language requirement of position - Bilingual	22	32	18	16	10	2	0	55	26	615
2008	Language requirement of position - Unilingual English	28	32	14	13	11	3	0	61	25	730
2008	Language requirement of position - Unilingual French	19	30	20	31	0	0	0	49	31	10
2008	Language requirement of position - Either English or French	34	31	11	15	7	1	1	66	23	99

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	35	16	19	10	3	53	30	636
2017	Language requirement of position - Unilingual English	15	29	19	16	14	6	47	33	584
2017	Language requirement of position - Either English or French	29	20	23	11	8	8	54	21	81
2014	Language requirement of position - Bilingual	10	26	21	23	16	4	38	40	714
2014	Language requirement of position - Unilingual English	15	27	19	19	14	6	45	35	707
2014	Language requirement of position - Either English or French	16	35	15	22	7	5	54	30	82
2011	Language requirement of position - Bilingual	8	28	16	25	18	6	38	45	919
2011	Language requirement of position - Unilingual English	9	29	19	23	15	5	40	40	949
2011	Language requirement of position - Either English or French	13	36	17	14	13	6	53	28	127
2008	Language requirement of position - Bilingual	11	31	17	22	14	6	44	38	615
2008	Language requirement of position - Unilingual English	13	32	15	22	10	7	49	35	727
2008	Language requirement of position - Unilingual French	0	39	12	29	0	19	49	36	10
2008	Language requirement of position - Either English or French	20	24	22	21	10	3	46	31	98

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	32	16	15	13	3	55	29	636
2017	Language requirement of position - Unilingual English	19	26	14	17	17	6	49	37	586
2017	Language requirement of position - Either English or French	27	24	21	7	13	7	56	22	80
2014	Language requirement of position - Bilingual	13	24	19	20	17	6	40	40	713
2014	Language requirement of position - Unilingual English	15	28	17	18	16	6	46	37	705
2014	Language requirement of position - Either English or French	20	29	15	14	14	8	54	30	82
2011	Language requirement of position - Bilingual	10	27	19	18	16	9	41	38	919
2011	Language requirement of position - Unilingual English	11	30	16	19	17	8	44	39	949
2011	Language requirement of position - Either English or French	17	31	13	15	8	17	57	27	127
2008	Language requirement of position - Bilingual	14	28	19	17	13	9	46	33	615
2008	Language requirement of position - Unilingual English	17	27	16	15	15	11	49	33	730
2008	Language requirement of position - Unilingual French	19	40	0	29	0	12	67	33	10
2008	Language requirement of position - Either English or French	21	27	19	14	13	6	51	29	99

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	33	19	20	14	2	47	34	635
2017	Language requirement of position - Unilingual English	14	27	16	24	17	3	41	42	586
2017	Language requirement of position - Either English or French	23	31	13	16	8	9	60	26	80
2014	Language requirement of position - Bilingual	8	29	18	26	17	1	38	44	714
2014	Language requirement of position - Unilingual English	12	30	17	22	15	4	44	39	707
2014	Language requirement of position - Either English or French	22	23	16	26	10	4	46	37	82
2011	Language requirement of position - Bilingual	8	28	16	25	19	3	38	46	916
2011	Language requirement of position - Unilingual English	10	32	17	23	16	2	42	40	945
2011	Language requirement of position - Either English or French	13	38	12	20	11	6	55	33	127
2008	Language requirement of position - Bilingual	12	28	17	25	15	2	42	41	613
2008	Language requirement of position - Unilingual English	15	33	13	22	14	3	49	37	730
2008	Language requirement of position - Unilingual French	12	28	9	29	12	10	44	46	10
2008	Language requirement of position - Either English or French	19	30	17	23	11	0	49	34	98

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	38	13	11	8	1	68	19	636
2017	Language requirement of position - Unilingual English	25	36	13	14	12	0	62	26	585
2017	Language requirement of position - Either English or French	34	38	7	12	9	0	72	21	81
2014	Language requirement of position - Bilingual	23	36	16	16	10	0	59	25	715
2014	Language requirement of position - Unilingual English	23	35	13	18	10	0	59	28	706
2014	Language requirement of position - Either English or French	20	42	19	12	7	0	61	19	82
2011	Language requirement of position - Bilingual	25	38	14	13	9	0	63	23	917
2011	Language requirement of position - Unilingual English	24	41	12	13	9	0	65	23	952
2011	Language requirement of position - Either English or French	24	50	13	8	4	1	75	12	127

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	40	10	10	6	73	16	635
2017	Language requirement of position - Unilingual English	32	38	8	14	7	70	21	585
2017	Language requirement of position - Either English or French	40	37	8	13	2	76	15	81

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	23	17	15	10	16	4	47	32	636
2017	Language requirement of position - Unilingual English	12	17	15	22	16	15	2	36	46	586
2017	Language requirement of position - Either English or French	14	17	16	19	6	23	4	43	35	81
2014	Language requirement of position - Bilingual	9	23	18	19	15	12	3	38	41	714
2014	Language requirement of position - Unilingual English	11	21	18	19	13	13	3	39	39	706
2014	Language requirement of position - Either English or French	11	23	17	14	12	20	3	44	34	82

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	36	7	10	5	1	0	77	16	636
2017	Language requirement of position - Unilingual English	41	34	9	8	7	1	0	76	15	585
2017	Language requirement of position - Either English or French	45	40	7	5	3	0	0	85	8	81
2014	Language requirement of position - Bilingual	34	35	14	11	6	0	0	69	17	714
2014	Language requirement of position - Unilingual English	35	38	12	9	6	0	0	73	15	707
2014	Language requirement of position - Either English or French	29	44	11	11	5	0	0	73	16	82
2011	Language requirement of position - Bilingual	35	35	10	12	7	0	0	70	19	918
2011	Language requirement of position - Unilingual English	35	37	10	10	7	1	0	73	18	951
2011	Language requirement of position - Either English or French	40	40	10	7	3	0	1	80	10	127
2008	Language requirement of position - Bilingual	34	34	12	12	8	1	1	68	19	616
2008	Language requirement of position - Unilingual English	35	35	10	12	8	0	0	71	20	729
2008	Language requirement of position - Unilingual French	18	62	20	0	0	0	0	80	0	10
2008	Language requirement of position - Either English or French	40	30	9	11	10	0	0	70	21	99

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	36	12	11	4	2	7	70	17	252
2017	Language requirement of position - Unilingual English	20	32	20	7	7	3	11	61	16	111
2014	Language requirement of position - Bilingual	25	29	17	15	5	2	6	60	22	279
2014	Language requirement of position - Unilingual English	12	43	18	11	7	4	5	60	20	120

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	33	10	11	5	2	1	74	16	636
2017	Language requirement of position - Unilingual English	32	31	12	14	9	1	1	65	23	582
2017	Language requirement of position - Either English or French	46	29	11	10	2	1	0	76	13	81
2014	Language requirement of position - Bilingual	29	39	12	13	5	1	1	69	19	714
2014	Language requirement of position - Unilingual English	33	37	10	13	5	2	0	72	18	705
2014	Language requirement of position - Either English or French	40	22	11	15	9	3	0	64	25	82
2011	Language requirement of position - Bilingual	34	37	11	11	6	1	0	72	17	915
2011	Language requirement of position - Unilingual English	31	37	11	12	7	2	1	70	19	951
2011	Language requirement of position - Either English or French	33	29	18	12	3	4	1	65	16	127
2008	Language requirement of position - Bilingual	40	33	9	11	3	3	0	76	15	614
2008	Language requirement of position - Unilingual English	35	38	9	11	5	2	1	75	16	730
2008	Language requirement of position - Unilingual French	19	40	10	10	12	10	0	65	24	10
2008	Language requirement of position - Either English or French	40	28	11	13	6	2	0	69	19	99

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	30	12	11	6	7	1	69	18	637
2017	Language requirement of position - Unilingual English	26	29	13	13	10	8	1	61	25	586
2017	Language requirement of position - Either English or French	42	18	20	9	2	8	0	65	13	81
2014	Language requirement of position - Bilingual	29	30	15	11	8	6	2	64	20	712
2014	Language requirement of position - Unilingual English	30	27	13	13	10	7	1	61	25	705
2014	Language requirement of position - Either English or French	31	15	16	10	13	15	0	55	26	82
2011	Language requirement of position - Bilingual	35	27	11	10	9	7	1	67	20	915
2011	Language requirement of position - Unilingual English	32	28	11	13	10	6	1	64	24	951
2011	Language requirement of position - Either English or French	35	24	17	12	4	8	1	64	17	127
2008	Language requirement of position - Bilingual	40	29	12	8	6	5	0	73	15	614
2008	Language requirement of position - Unilingual English	35	26	14	10	7	7	2	67	19	730
2008	Language requirement of position - Unilingual French	19	30	19	0	22	10	0	55	24	10
2008	Language requirement of position - Either English or French	30	24	13	15	8	10	1	60	25	98

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	38	13	11	3	0	0	73	15	636
2017	Language requirement of position - Unilingual English	30	41	8	13	8	0	0	72	21	585
2017	Language requirement of position - Either English or French	41	42	4	11	0	1	0	84	11	81
2014	Language requirement of position - Bilingual	27	39	14	15	5	0	1	66	20	711
2014	Language requirement of position - Unilingual English	30	42	9	12	6	0	0	72	18	705
2014	Language requirement of position - Either English or French	33	43	8	15	1	0	0	76	16	82
2011	Language requirement of position - Bilingual	30	40	13	10	5	0	1	71	15	916
2011	Language requirement of position - Unilingual English	30	43	12	9	4	1	1	74	14	951
2011	Language requirement of position - Either English or French	31	45	9	9	5	1	0	77	14	127
2008	Language requirement of position - Bilingual	32	42	11	10	3	0	1	75	14	615
2008	Language requirement of position - Unilingual English	35	39	9	11	4	0	1	75	15	731
2008	Language requirement of position - Unilingual French	28	29	10	10	24	0	0	57	33	10
2008	Language requirement of position - Either English or French	33	43	8	7	8	0	1	77	15	99

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	7	9	4	80	13	635
2017	Language requirement of position - Unilingual English	43	38	6	9	4	82	13	585
2017	Language requirement of position - Either English or French	50	30	9	11	1	80	12	80
2014	Language requirement of position - Bilingual	35	42	9	8	5	77	13	715
2014	Language requirement of position - Unilingual English	44	37	7	9	3	81	12	707
2014	Language requirement of position - Either English or French	48	37	7	5	3	85	9	82
2011	Language requirement of position - Bilingual	42	37	9	9	3	79	12	916
2011	Language requirement of position - Unilingual English	43	39	8	6	4	82	10	952
2011	Language requirement of position - Either English or French	44	35	11	6	5	79	11	126
2008	Language requirement of position - Bilingual	38	42	10	7	2	80	9	615
2008	Language requirement of position - Unilingual English	39	43	7	7	4	82	10	730
2008	Language requirement of position - Unilingual French	9	69	0	21	0	79	21	10
2008	Language requirement of position - Either English or French	47	40	12	0	1	87	1	99

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	33	5	8	3	84	12	636
2017	Language requirement of position - Unilingual English	49	35	5	9	3	84	12	585
2017	Language requirement of position - Either English or French	55	32	2	9	2	86	12	80
2014	Language requirement of position - Bilingual	41	39	8	9	4	79	13	715
2014	Language requirement of position - Unilingual English	49	35	6	6	3	84	10	707
2014	Language requirement of position - Either English or French	51	34	11	2	1	85	3	82
2011	Language requirement of position - Bilingual	45	39	6	6	4	84	10	915
2011	Language requirement of position - Unilingual English	47	39	5	6	3	86	9	953
2011	Language requirement of position - Either English or French	43	44	3	8	2	87	10	127
2008	Language requirement of position - Bilingual	45	42	5	6	1	88	7	616
2008	Language requirement of position - Unilingual English	44	39	7	6	3	83	10	731
2008	Language requirement of position - Unilingual French	28	39	10	12	12	67	24	10
2008	Language requirement of position - Either English or French	47	39	5	6	3	86	9	99

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	33	16	18	9	2	0	56	27	636
2017	Language requirement of position - Unilingual English	20	28	14	19	16	2	0	50	36	586
2017	Language requirement of position - Either English or French	26	33	12	14	11	4	0	61	27	81
2014	Language requirement of position - Bilingual	17	35	19	16	10	2	0	54	27	714
2014	Language requirement of position - Unilingual English	23	29	17	16	13	2	1	53	29	707
2014	Language requirement of position - Either English or French	28	29	18	13	9	1	1	59	23	82
2011	Language requirement of position - Bilingual	23	34	16	16	10	2	0	58	26	917
2011	Language requirement of position - Unilingual English	23	33	16	14	11	2	0	57	26	953
2011	Language requirement of position - Either English or French	30	33	17	11	8	2	0	64	19	127
2008	Language requirement of position - Bilingual	28	36	16	11	6	3	0	66	18	615
2008	Language requirement of position - Unilingual English	26	34	11	14	13	2	1	61	27	727
2008	Language requirement of position - Unilingual French	9	31	29	31	0	0	0	40	31	10
2008	Language requirement of position - Either English or French	28	35	15	12	8	2	0	64	21	99

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	25	14	21	19	1	2	44	41	632
2017	Language requirement of position - Unilingual English	13	18	13	21	32	2	2	32	54	585
2017	Language requirement of position - Either English or French	21	24	16	15	19	1	5	48	35	80
2014	Language requirement of position - Bilingual	13	23	16	23	20	3	2	38	45	714
2014	Language requirement of position - Unilingual English	13	18	12	24	28	3	2	32	55	707
2014	Language requirement of position - Either English or French	20	17	15	17	20	4	7	41	41	82
2011	Language requirement of position - Bilingual	15	27	16	21	18	2	2	44	40	918
2011	Language requirement of position - Unilingual English	13	26	14	21	23	3	1	40	46	951
2011	Language requirement of position - Either English or French	16	20	19	25	19	2	1	37	44	127
2008	Language requirement of position - Bilingual	20	35	13	17	11	2	1	57	29	615
2008	Language requirement of position - Unilingual English	15	31	12	15	22	3	2	49	38	726
2008	Language requirement of position - Unilingual French	10	24	29	0	10	10	18	46	14	10
2008	Language requirement of position - Either English or French	15	36	14	15	17	1	2	53	32	99

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	40	11	11	6	1	72	18	635
2017	Language requirement of position - Unilingual English	29	40	9	14	7	0	70	22	585
2017	Language requirement of position - Either English or French	41	32	10	14	3	0	73	17	81
2014	Language requirement of position - Bilingual	23	43	11	15	8	0	66	23	714
2014	Language requirement of position - Unilingual English	24	42	10	15	8	0	66	23	707
2014	Language requirement of position - Either English or French	25	41	13	16	4	1	67	20	82
2011	Language requirement of position - Bilingual	29	40	12	12	8	0	69	20	916
2011	Language requirement of position - Unilingual English	31	40	10	13	6	0	71	19	952
2011	Language requirement of position - Either English or French	29	47	12	11	1	1	76	11	127

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	37	11	12	6	71	18	636
2017	Language requirement of position - Unilingual English	36	34	12	11	8	70	19	586
2017	Language requirement of position - Either English or French	45	25	12	14	4	70	18	81
2014	Language requirement of position - Bilingual	28	37	14	14	8	65	22	712
2014	Language requirement of position - Unilingual English	30	39	11	13	7	69	20	707
2014	Language requirement of position - Either English or French	35	32	14	13	6	67	19	82

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	39	13	10	5	0	1	72	16	636
2017	Language requirement of position - Unilingual English	32	37	11	12	6	1	1	70	18	586
2017	Language requirement of position - Either English or French	51	32	5	10	2	0	0	83	12	80
2014	Language requirement of position - Bilingual	25	39	14	15	6	0	0	65	21	714
2014	Language requirement of position - Unilingual English	31	40	12	9	7	0	0	72	16	706
2014	Language requirement of position - Either English or French	25	38	20	12	1	2	1	65	14	82
2011	Language requirement of position - Bilingual	35	41	10	9	4	0	0	76	13	917
2011	Language requirement of position - Unilingual English	38	38	11	7	3	2	1	78	10	950
2011	Language requirement of position - Either English or French	51	35	9	5	0	0	0	86	5	127

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	39	20	13	6	3	0	59	20	636
2017	Language requirement of position - Unilingual English	18	35	20	16	7	4	0	55	24	584
2017	Language requirement of position - Either English or French	30	32	18	7	9	1	3	65	17	81

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	32	9	9	5	0	76	15	636
2017	Language requirement of position - Unilingual English	46	34	7	8	5	0	80	13	585
2017	Language requirement of position - Either English or French	58	25	6	9	3	0	83	12	80
2014	Language requirement of position - Bilingual	34	31	11	14	9	0	65	23	715
2014	Language requirement of position - Unilingual English	43	31	10	10	7	0	74	16	707
2014	Language requirement of position - Either English or French	43	28	8	15	6	0	71	21	82
2011	Language requirement of position - Bilingual	36	36	9	10	7	1	73	17	918
2011	Language requirement of position - Unilingual English	43	34	8	8	6	1	78	14	952
2011	Language requirement of position - Either English or French	50	34	7	7	2	0	84	9	124

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	25	12	14	11	2	10	57	29	633
2017	Language requirement of position - Unilingual English	29	20	11	13	15	3	9	56	31	584
2017	Language requirement of position - Either English or French	16	20	18	14	9	3	20	47	30	80
2014	Language requirement of position - Bilingual	24	21	12	15	16	1	11	51	36	715
2014	Language requirement of position - Unilingual English	28	23	11	16	12	3	8	56	32	707
2014	Language requirement of position - Either English or French	21	26	15	14	12	2	9	53	30	82
2011	Language requirement of position - Bilingual	26	25	9	15	14	2	9	57	33	916
2011	Language requirement of position - Unilingual English	25	23	12	15	16	2	7	53	34	949
2011	Language requirement of position - Either English or French	30	21	10	16	8	1	14	60	28	127
2008	Language requirement of position - Bilingual	36	23	8	12	12	1	8	65	27	615
2008	Language requirement of position - Unilingual English	32	24	9	13	13	2	6	61	29	730
2008	Language requirement of position - Unilingual French	28	21	0	0	31	10	9	61	39	10
2008	Language requirement of position - Either English or French	36	19	16	9	11	3	6	60	22	99

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	38	17	10	4	1	69	14	635
2017	Language requirement of position - Unilingual English	38	34	17	5	5	0	73	10	586
2017	Language requirement of position - Either English or French	41	38	11	7	2	1	80	9	81
2014	Language requirement of position - Bilingual	27	33	20	12	7	0	60	19	715
2014	Language requirement of position - Unilingual English	34	35	18	7	5	0	69	13	707
2014	Language requirement of position - Either English or French	37	41	15	6	0	2	79	6	82
2011	Language requirement of position - Bilingual	28	33	20	12	7	0	61	19	918
2011	Language requirement of position - Unilingual English	34	37	17	7	5	0	71	11	951
2011	Language requirement of position - Either English or French	41	42	10	4	3	0	83	7	126
2008	Language requirement of position - Bilingual	24	30	23	14	9	0	54	23	614
2008	Language requirement of position - Unilingual English	28	37	17	10	6	1	66	16	730
2008	Language requirement of position - Unilingual French	29	29	43	0	0	0	57	0	10
2008	Language requirement of position - Either English or French	34	36	20	6	2	1	71	8	99

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	25	8	6	6	4	3	78	13	637
2017	Language requirement of position - Unilingual English	55	21	6	6	5	3	4	81	12	584
2017	Language requirement of position - Either English or French	75	13	3	2	2	3	2	92	4	81
2014	Language requirement of position - Bilingual	41	23	10	9	9	4	5	69	20	714
2014	Language requirement of position - Unilingual English	53	21	10	4	6	3	3	79	11	705
2014	Language requirement of position - Either English or French	48	26	14	2	6	2	1	77	8	82
2011	Language requirement of position - Bilingual	39	26	8	11	10	2	5	70	22	916
2011	Language requirement of position - Unilingual English	49	26	8	7	6	2	2	78	13	952
2011	Language requirement of position - Either English or French	50	30	7	3	5	3	3	85	8	127

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	42	25	33	636
2017	Language requirement of position - Unilingual English	27	39	34	584
2017	Language requirement of position - Either English or French	33	28	40	81
2014	Language requirement of position - Bilingual	41	22	37	715
2014	Language requirement of position - Unilingual English	25	40	34	706
2014	Language requirement of position - Either English or French	23	28	50	82
2011	Language requirement of position - Bilingual	37	27	37	916
2011	Language requirement of position - Unilingual English	27	36	37	953
2011	Language requirement of position - Either English or French	28	33	39	127

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	9	27	50	4	3	7	267
2017	Language requirement of position - Unilingual English	16	16	31	8	22	7	165
2017	Language requirement of position - Either English or French	3	6	19	3	66	3	25
2014	Language requirement of position - Bilingual	10	29	49	6	9999	6	296
2014	Language requirement of position - Unilingual English	11	27	36	15	9999	12	186
2014	Language requirement of position - Either English or French	5	20	31	21	9999	22	19
2011	Language requirement of position - Bilingual	10	27	48	7	9999	8	336
2011	Language requirement of position - Unilingual English	9	23	36	17	9999	14	267
2011	Language requirement of position - Either English or French	3	39	16	8	9999	34	36

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	40	10	5	4	1	81	9	636
2017	Language requirement of position - Unilingual English	38	38	10	8	4	0	77	13	585
2017	Language requirement of position - Either English or French	49	33	7	8	2	1	83	10	80
2014	Language requirement of position - Bilingual	34	42	12	8	3	0	76	12	713
2014	Language requirement of position - Unilingual English	42	38	9	7	4	1	81	11	706
2014	Language requirement of position - Either English or French	32	45	18	2	1	2	78	3	82
2011	Language requirement of position - Bilingual	34	44	10	8	4	0	78	12	919
2011	Language requirement of position - Unilingual English	37	42	9	8	4	1	79	12	950
2011	Language requirement of position - Either English or French	37	46	5	6	4	2	84	11	127
2008	Language requirement of position - Bilingual	39	40	11	6	3	1	79	10	614
2008	Language requirement of position - Unilingual English	39	40	10	8	3	0	79	11	729
2008	Language requirement of position - Unilingual French	28	41	12	10	10	0	69	19	10
2008	Language requirement of position - Either English or French	43	39	13	1	5	0	81	6	99

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	42	18	13	6	1	63	18	636
2017	Language requirement of position - Unilingual English	25	37	17	13	7	2	63	20	585
2017	Language requirement of position - Either English or French	38	33	12	10	1	6	76	12	81
2014	Language requirement of position - Bilingual	19	42	19	13	6	1	62	19	714
2014	Language requirement of position - Unilingual English	21	44	18	10	5	1	67	15	707
2014	Language requirement of position - Either English or French	32	35	17	10	7	0	66	17	82
2011	Language requirement of position - Bilingual	21	43	14	13	7	1	65	21	917
2011	Language requirement of position - Unilingual English	24	42	15	11	5	2	68	16	949
2011	Language requirement of position - Either English or French	24	48	11	9	8	1	72	17	127

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	27	38	16	5	1	1	21	40	634
2017	Language requirement of position - Unilingual English	11	23	37	17	9	0	3	27	35	584
2017	Language requirement of position - Either English or French	7	20	36	25	10	1	1	36	28	81
2014	Language requirement of position - Bilingual	12	34	34	14	3	1	1	18	47	714
2014	Language requirement of position - Unilingual English	12	25	36	18	8	1	1	26	38	705
2014	Language requirement of position - Either English or French	10	28	33	20	6	1	1	27	39	82
2011	Language requirement of position - Bilingual	17	33	32	12	4	1	2	16	51	914
2011	Language requirement of position - Unilingual English	12	25	35	16	9	0	3	26	38	950
2011	Language requirement of position - Either English or French	5	19	39	23	9	2	3	34	26	124
2008	Language requirement of position - Bilingual	10	33	36	15	4	0	1	19	44	612
2008	Language requirement of position - Unilingual English	10	29	36	16	7	1	2	24	39	728
2008	Language requirement of position - Unilingual French	0	59	21	19	0	0	0	19	59	10
2008	Language requirement of position - Either English or French	4	23	41	19	10	0	2	30	28	99

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	20	29	26	10	2	1	37	33	628
2017	Language requirement of position - Unilingual English	11	20	29	20	16	1	3	37	32	583
2017	Language requirement of position - Either English or French	11	16	21	28	22	2	0	51	27	81
2014	Language requirement of position - Bilingual	14	26	30	20	7	2	1	27	42	712
2014	Language requirement of position - Unilingual English	14	21	31	20	12	1	2	33	36	705
2014	Language requirement of position - Either English or French	7	26	32	13	14	4	3	29	36	82
2011	Language requirement of position - Bilingual	17	26	28	16	9	2	2	26	44	916
2011	Language requirement of position - Unilingual English	13	19	29	23	12	2	3	37	33	947
2011	Language requirement of position - Either English or French	8	12	33	27	16	1	3	44	21	125
2008	Language requirement of position - Bilingual	15	25	31	17	9	1	2	27	41	614
2008	Language requirement of position - Unilingual English	11	20	26	25	13	2	2	40	33	730
2008	Language requirement of position - Unilingual French	10	31	31	19	10	0	0	29	41	10
2008	Language requirement of position - Either English or French	7	15	30	30	14	3	2	46	23	99

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	28	29	11	5	1	1	16	55	632
2017	Language requirement of position - Unilingual English	22	26	31	10	8	1	3	19	49	585
2017	Language requirement of position - Either English or French	18	22	33	14	9	2	3	23	42	80
2014	Language requirement of position - Bilingual	41	30	20	6	2	0	1	8	72	714
2014	Language requirement of position - Unilingual English	32	26	22	11	6	1	2	17	60	704
2014	Language requirement of position - Either English or French	16	38	24	9	10	1	1	19	56	81
2011	Language requirement of position - Bilingual	41	30	20	5	2	0	2	7	72	914
2011	Language requirement of position - Unilingual English	30	23	24	13	7	1	3	20	55	948
2011	Language requirement of position - Either English or French	27	23	22	14	10	2	2	25	52	125
2008	Language requirement of position - Bilingual	33	30	21	10	4	1	2	14	64	614
2008	Language requirement of position - Unilingual English	22	26	27	13	8	2	2	22	50	728
2008	Language requirement of position - Unilingual French	10	33	28	29	0	0	0	29	43	10
2008	Language requirement of position - Either English or French	28	22	23	17	8	1	2	25	51	98

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	24	36	19	7	1	1	26	37	630
2017	Language requirement of position - Unilingual English	8	14	31	29	15	0	3	45	23	580
2017	Language requirement of position - Either English or French	4	9	28	33	23	1	2	58	13	81
2014	Language requirement of position - Bilingual	19	29	32	15	4	0	1	19	49	712
2014	Language requirement of position - Unilingual English	11	19	29	27	13	0	2	40	30	706
2014	Language requirement of position - Either English or French	6	16	31	29	10	3	4	42	24	82
2011	Language requirement of position - Bilingual	21	29	30	13	6	1	2	19	51	916
2011	Language requirement of position - Unilingual English	10	16	31	27	11	1	2	40	28	947
2011	Language requirement of position - Either English or French	7	6	29	31	21	2	4	56	14	123
2008	Language requirement of position - Bilingual	22	23	30	17	6	1	1	23	46	612
2008	Language requirement of position - Unilingual English	7	16	32	27	15	1	2	43	23	729
2008	Language requirement of position - Unilingual French	19	43	19	0	20	0	0	20	61	10
2008	Language requirement of position - Either English or French	8	16	30	30	14	0	2	45	24	99

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	27	26	17	7	1	2	25	49	629
2017	Language requirement of position - Unilingual English	22	23	25	14	12	1	3	28	47	585
2017	Language requirement of position - Either English or French	14	18	28	15	22	2	1	38	33	81
2014	Language requirement of position - Bilingual	27	31	26	11	3	1	2	15	59	713
2014	Language requirement of position - Unilingual English	24	23	23	16	11	0	2	28	49	704
2014	Language requirement of position - Either English or French	7	35	29	13	12	2	3	26	44	82
2011	Language requirement of position - Bilingual	24	29	26	12	6	1	3	18	55	916
2011	Language requirement of position - Unilingual English	19	20	29	17	9	2	4	28	41	949
2011	Language requirement of position - Either English or French	11	16	27	23	17	3	4	43	29	125
2008	Language requirement of position - Bilingual	20	27	24	17	9	1	3	26	49	614
2008	Language requirement of position - Unilingual English	13	20	31	20	13	1	3	34	34	726
2008	Language requirement of position - Unilingual French	9	21	40	19	10	0	0	29	31	10
2008	Language requirement of position - Either English or French	10	25	24	26	12	0	3	39	36	99

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	21	32	20	9	2	2	31	36	633
2017	Language requirement of position - Unilingual English	11	18	24	25	16	2	4	44	31	583
2017	Language requirement of position - Either English or French	11	14	26	20	23	5	1	46	26	81
2014	Language requirement of position - Bilingual	16	23	33	19	6	1	3	26	40	713
2014	Language requirement of position - Unilingual English	12	14	26	25	17	2	4	45	27	704
2014	Language requirement of position - Either English or French	3	21	29	19	16	3	9	40	27	82
2011	Language requirement of position - Bilingual	17	22	32	16	8	2	3	25	41	915
2011	Language requirement of position - Unilingual English	12	15	27	24	15	3	5	42	29	947
2011	Language requirement of position - Either English or French	9	18	25	20	20	3	6	43	29	125
2008	Language requirement of position - Bilingual	23	26	26	14	7	2	2	22	51	612
2008	Language requirement of position - Unilingual English	12	20	26	19	16	3	4	38	34	729
2008	Language requirement of position - Unilingual French	9	43	19	9	20	0	0	29	52	10
2008	Language requirement of position - Either English or French	7	19	27	23	17	0	7	42	28	99

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	30	32	11	5	1	2	17	50	634
2017	Language requirement of position - Unilingual English	19	25	30	12	8	2	4	21	47	582
2017	Language requirement of position - Either English or French	19	20	30	17	8	5	1	27	41	81
2014	Language requirement of position - Bilingual	30	31	27	9	2	1	1	11	61	714
2014	Language requirement of position - Unilingual English	27	24	25	12	8	1	3	21	53	706
2014	Language requirement of position - Either English or French	18	29	26	12	8	4	3	21	51	81

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	29	7	11	7	0	74	18	636
2017	Language requirement of position - Unilingual English	39	30	8	11	11	0	70	22	584
2017	Language requirement of position - Either English or French	48	32	8	6	5	0	80	12	81
2014	Language requirement of position - Bilingual	41	28	9	13	8	1	70	21	714
2014	Language requirement of position - Unilingual English	43	27	9	12	9	0	70	21	706
2014	Language requirement of position - Either English or French	40	21	17	17	6	0	61	22	82

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	33	7	7	3	82	10	635
2017	Language requirement of position - Unilingual English	44	35	8	8	5	79	13	585
2017	Language requirement of position - Either English or French	58	30	7	3	2	88	5	81
2014	Language requirement of position - Bilingual	42	37	9	9	4	79	13	712
2014	Language requirement of position - Unilingual English	46	34	8	9	3	80	12	707
2014	Language requirement of position - Either English or French	45	37	11	6	1	82	7	82

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	14	4	2	3	78	7	636
2017	Language requirement of position - Unilingual English	39	33	14	6	4	4	75	10	583
2017	Language requirement of position - Either English or French	46	32	10	2	3	7	84	5	80
2014	Language requirement of position - Bilingual	39	34	15	4	2	6	77	6	714
2014	Language requirement of position - Unilingual English	43	32	12	4	4	5	78	9	703
2014	Language requirement of position - Either English or French	55	23	11	2	3	5	82	6	82

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	44	12	6	3	0	80	9	637
2017	Language requirement of position - Unilingual English	38	39	12	7	3	2	78	10	583
2017	Language requirement of position - Either English or French	40	45	8	2	3	1	86	6	81
2014	Language requirement of position - Bilingual	34	39	15	7	3	3	74	10	714
2014	Language requirement of position - Unilingual English	42	35	11	5	4	3	80	9	706
2014	Language requirement of position - Either English or French	51	28	13	3	2	3	81	6	82
2011	Language requirement of position - Bilingual	30	39	15	8	5	3	72	13	919
2011	Language requirement of position - Unilingual English	32	40	14	5	5	3	75	10	950
2011	Language requirement of position - Either English or French	48	34	6	5	2	3	85	8	127

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	10	6	3	0	80	9	636
2017	Language requirement of position - Unilingual English	40	37	11	5	6	0	78	11	586
2017	Language requirement of position - Either English or French	54	30	12	3	0	0	85	3	81
2014	Language requirement of position - Bilingual	37	39	13	8	3	0	76	11	711
2014	Language requirement of position - Unilingual English	47	33	11	5	4	0	80	9	705
2014	Language requirement of position - Either English or French	50	27	15	7	1	1	77	8	82
2011	Language requirement of position - Bilingual	34	40	12	8	5	1	75	13	917
2011	Language requirement of position - Unilingual English	41	36	11	6	4	0	78	11	951
2011	Language requirement of position - Either English or French	52	34	8	5	2	0	86	6	127
2008	Language requirement of position - Bilingual	34	41	12	8	4	1	75	12	614
2008	Language requirement of position - Unilingual English	39	37	12	7	4	1	77	11	728
2008	Language requirement of position - Unilingual French	31	28	29	12	0	0	59	12	10
2008	Language requirement of position - Either English or French	48	29	12	10	2	0	77	11	99

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	33	12	10	10	5	3	65	21	636
2017	Language requirement of position - Unilingual English	25	28	14	14	10	4	5	58	27	585
2017	Language requirement of position - Either English or French	38	29	9	7	6	4	6	75	15	81
2014	Language requirement of position - Bilingual	28	30	14	13	9	3	3	62	23	715
2014	Language requirement of position - Unilingual English	32	32	10	12	8	3	2	67	22	707
2014	Language requirement of position - Either English or French	36	30	13	9	7	2	3	69	17	82

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	40	8	4	2	3	0	86	6	636
2017	Language requirement of position - Unilingual English	41	39	11	5	2	2	0	82	7	583
2017	Language requirement of position - Either English or French	50	38	7	2	0	2	0	91	2	81
2014	Language requirement of position - Bilingual	37	44	10	4	1	3	0	84	6	714
2014	Language requirement of position - Unilingual English	44	38	11	4	2	2	0	84	5	704
2014	Language requirement of position - Either English or French	46	36	9	5	0	4	0	85	5	82
2011	Language requirement of position - Bilingual	39	38	13	5	3	3	0	79	8	915
2011	Language requirement of position - Unilingual English	37	39	13	5	2	4	0	79	8	951
2011	Language requirement of position - Either English or French	40	38	11	3	2	6	1	84	4	127

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	37	11	5	3	1	1	79	9	634
2017	Language requirement of position - Unilingual English	32	37	12	11	5	3	1	71	16	584
2017	Language requirement of position - Either English or French	37	28	13	8	5	8	1	72	14	80
2014	Language requirement of position - Bilingual	31	38	13	10	5	3	1	72	15	714
2014	Language requirement of position - Unilingual English	31	37	12	12	5	4	0	70	17	706
2014	Language requirement of position - Either English or French	25	33	17	10	4	8	3	65	16	82
2011	Language requirement of position - Bilingual	35	33	10	10	7	4	1	72	18	917
2011	Language requirement of position - Unilingual English	30	35	14	8	6	6	1	69	15	951
2011	Language requirement of position - Either English or French	24	39	14	9	7	6	1	68	17	126
2008	Language requirement of position - Bilingual	32	33	13	11	7	4	0	68	18	616
2008	Language requirement of position - Unilingual English	29	34	13	11	7	5	1	67	19	728
2008	Language requirement of position - Unilingual French	28	34	10	0	10	19	0	76	12	10
2008	Language requirement of position - Either English or French	32	29	16	12	7	3	0	63	20	99

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	37	15	12	6	4	0	66	18	636
2017	Language requirement of position - Unilingual English	21	36	18	12	8	4	1	60	21	585
2017	Language requirement of position - Either English or French	28	31	21	12	3	2	3	62	16	81
2014	Language requirement of position - Bilingual	17	30	24	15	8	5	1	50	24	714
2014	Language requirement of position - Unilingual English	18	29	21	15	10	6	1	51	27	704
2014	Language requirement of position - Either English or French	15	28	25	16	4	10	2	49	22	82
2011	Language requirement of position - Bilingual	21	35	18	12	8	6	1	59	21	913
2011	Language requirement of position - Unilingual English	18	35	21	12	8	5	1	57	21	949
2011	Language requirement of position - Either English or French	20	31	23	17	3	3	2	54	22	127

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	21	17	16	18	9	3	41	40	635
2017	Language requirement of position - Unilingual English	16	21	16	15	22	8	2	41	41	584
2017	Language requirement of position - Either English or French	22	26	22	8	11	8	3	54	21	81
2014	Language requirement of position - Bilingual	10	17	18	21	22	9	3	30	49	714
2014	Language requirement of position - Unilingual English	14	17	20	18	20	10	2	35	43	707
2014	Language requirement of position - Either English or French	17	18	17	16	16	15	1	41	39	82
2011	Language requirement of position - Bilingual	10	15	17	20	19	15	4	31	47	917
2011	Language requirement of position - Unilingual English	11	20	18	16	21	11	3	37	43	949
2011	Language requirement of position - Either English or French	15	20	18	11	14	18	4	45	32	127

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	47	4	12	3	81	15	637
2017	Language requirement of position - Unilingual English	37	46	4	10	4	83	14	586
2017	Language requirement of position - Either English or French	44	45	0	10	1	88	12	81
2014	Language requirement of position - Bilingual	29	49	5	12	4	78	17	715
2014	Language requirement of position - Unilingual English	40	41	5	10	4	81	14	705
2014	Language requirement of position - Either English or French	39	42	3	11	4	82	15	82
2011	Language requirement of position - Bilingual	42	44	4	8	3	85	10	919
2011	Language requirement of position - Unilingual English	44	44	3	6	2	88	9	952
2011	Language requirement of position - Either English or French	50	38	2	6	4	88	10	126
2008	Language requirement of position - Bilingual	47	41	3	7	2	88	9	615
2008	Language requirement of position - Unilingual English	48	39	3	8	2	87	10	730
2008	Language requirement of position - Unilingual French	41	49	0	10	0	90	10	10
2008	Language requirement of position - Either English or French	48	40	4	7	1	88	8	99

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	37	5	12	5	77	18	636
2017	Language requirement of position - Unilingual English	40	35	7	12	6	76	18	585
2017	Language requirement of position - Either English or French	53	26	5	10	5	79	15	81
2014	Language requirement of position - Bilingual	33	34	9	13	11	67	24	714
2014	Language requirement of position - Unilingual English	40	33	7	12	8	73	20	705
2014	Language requirement of position - Either English or French	39	43	11	4	3	82	7	82
2011	Language requirement of position - Bilingual	43	35	8	10	5	78	14	913
2011	Language requirement of position - Unilingual English	42	34	7	11	7	76	17	951
2011	Language requirement of position - Either English or French	49	32	7	6	6	81	12	126

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	34	7	4	1	0	0	87	6	631
2017	Language requirement of position - Unilingual English	51	35	5	6	2	0	0	86	9	583
2017	Language requirement of position - Either English or French	63	20	7	6	2	0	2	84	8	80
2014	Language requirement of position - Bilingual	45	35	10	6	3	0	0	81	9	713
2014	Language requirement of position - Unilingual English	52	34	6	5	3	0	0	86	8	705
2014	Language requirement of position - Either English or French	56	35	7	1	0	1	0	92	1	82

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	22	4	4	2	1	0	90	6	633
2017	Language requirement of position - Unilingual English	80	14	2	1	0	1	2	97	1	583
2017	Language requirement of position - Either English or French	88	11	0	0	0	0	1	100	0	80
2014	Language requirement of position - Bilingual	64	22	6	5	2	1	0	87	7	714
2014	Language requirement of position - Unilingual English	79	14	3	1	1	0	2	95	2	706
2014	Language requirement of position - Either English or French	80	15	2	0	0	0	2	98	0	82
2011	Language requirement of position - Bilingual	69	19	4	5	2	0	0	89	7	919
2011	Language requirement of position - Unilingual English	83	11	3	1	1	1	1	95	2	949
2011	Language requirement of position - Either English or French	85	9	2	3	1	0	0	94	3	126
2008	Language requirement of position - Bilingual	70	19	4	5	2	0	0	89	7	614
2008	Language requirement of position - Unilingual English	86	10	1	1	1	0	1	97	2	729
2008	Language requirement of position - Unilingual French	50	31	20	0	0	0	0	80	0	10
2008	Language requirement of position - Either English or French	77	19	0	2	0	2	1	98	2	99

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	20	6	10	7	0	0	77	17	637
2017	Language requirement of position - Unilingual English	77	14	4	1	1	1	3	94	2	586
2017	Language requirement of position - Either English or French	83	13	2	0	1	0	0	97	1	81
2014	Language requirement of position - Bilingual	55	21	5	10	9	0	0	76	19	713
2014	Language requirement of position - Unilingual English	77	14	3	2	1	0	2	94	3	705
2014	Language requirement of position - Either English or French	79	17	1	1	0	0	1	98	1	82
2011	Language requirement of position - Bilingual	60	19	4	9	8	0	0	79	17	918
2011	Language requirement of position - Unilingual English	81	12	2	1	2	0	2	94	3	949
2011	Language requirement of position - Either English or French	79	16	1	2	1	0	1	96	3	126
2008	Language requirement of position - Bilingual	61	16	5	11	6	0	0	78	17	614
2008	Language requirement of position - Unilingual English	81	12	3	2	1	0	1	94	3	729
2008	Language requirement of position - Unilingual French	50	21	10	19	0	0	0	71	19	10
2008	Language requirement of position - Either English or French	82	16	1	0	0	0	1	99	0	99

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	17	5	7	5	0	0	83	12	636
2017	Language requirement of position - Unilingual English	76	11	4	2	1	1	6	93	3	584
2017	Language requirement of position - Either English or French	84	11	4	1	0	0	0	95	1	80
2014	Language requirement of position - Bilingual	64	17	5	7	6	0	1	82	14	715
2014	Language requirement of position - Unilingual English	81	9	4	1	1	0	4	94	2	707
2014	Language requirement of position - Either English or French	82	8	7	0	1	0	1	91	1	82
2011	Language requirement of position - Bilingual	63	18	4	7	6	0	1	82	14	916
2011	Language requirement of position - Unilingual English	77	12	3	1	1	0	5	94	3	949
2011	Language requirement of position - Either English or French	78	10	7	1	1	0	3	91	2	127
2008	Language requirement of position - Bilingual	60	17	5	6	9	0	2	79	16	616
2008	Language requirement of position - Unilingual English	77	8	4	2	2	0	7	91	4	731
2008	Language requirement of position - Unilingual French	47	21	0	20	0	0	12	78	22	10
2008	Language requirement of position - Either English or French	75	12	4	2	0	1	6	94	2	99

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	77	13	4	3	4	0	0	90	6	636
2017	Language requirement of position - Unilingual English	81	7	4	1	0	1	6	94	2	586
2017	Language requirement of position - Either English or French	89	9	1	0	0	0	1	99	0	80
2014	Language requirement of position - Bilingual	75	13	4	3	4	0	1	88	7	714
2014	Language requirement of position - Unilingual English	84	7	3	1	1	1	3	95	2	706
2014	Language requirement of position - Either English or French	81	12	5	0	0	0	1	94	0	82
2011	Language requirement of position - Bilingual	74	12	3	4	5	0	1	88	9	917
2011	Language requirement of position - Unilingual English	82	9	3	1	1	0	4	95	2	951
2011	Language requirement of position - Either English or French	84	9	4	1	0	0	3	95	1	127
2008	Language requirement of position - Bilingual	75	9	3	5	6	0	2	86	11	615
2008	Language requirement of position - Unilingual English	84	5	3	1	1	1	6	95	2	729
2008	Language requirement of position - Unilingual French	78	12	0	0	10	0	0	90	10	10
2008	Language requirement of position - Either English or French	88	5	1	1	0	0	5	98	1	98

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	23	9	8	5	0	1	78	13	637
2017	Language requirement of position - Unilingual English	69	13	7	3	1	1	7	88	4	585
2017	Language requirement of position - Either English or French	79	14	5	0	0	0	1	95	0	81
2014	Language requirement of position - Bilingual	47	24	11	9	6	1	2	73	16	713
2014	Language requirement of position - Unilingual English	68	16	7	2	1	2	5	90	3	706
2014	Language requirement of position - Either English or French	70	15	10	1	0	0	5	89	1	82

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	22	5	4	1	1	1	90	5	637
2017	Language requirement of position - Unilingual English	73	12	5	1	1	4	4	92	2	585
2017	Language requirement of position - Either English or French	81	12	4	0	0	1	1	96	0	81
2014	Language requirement of position - Bilingual	59	24	7	4	1	3	2	87	5	714
2014	Language requirement of position - Unilingual English	71	15	5	1	0	3	4	93	2	707
2014	Language requirement of position - Either English or French	71	15	7	1	0	3	3	92	1	82
2011	Language requirement of position - Bilingual	62	20	7	4	2	2	2	86	6	918
2011	Language requirement of position - Unilingual English	73	13	7	1	1	3	4	91	1	953
2011	Language requirement of position - Either English or French	74	16	4	1	1	2	2	94	2	127
2008	Language requirement of position - Bilingual	62	23	7	5	1	1	2	87	6	615
2008	Language requirement of position - Unilingual English	73	14	5	1	1	3	3	93	1	730
2008	Language requirement of position - Unilingual French	49	20	0	22	10	0	0	69	31	10
2008	Language requirement of position - Either English or French	68	14	10	3	1	2	3	86	4	99

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	18	82	635
2017	Language requirement of position - Unilingual English	19	81	585
2017	Language requirement of position - Either English or French	12	88	81
2014	Language requirement of position - Bilingual	23	77	713
2014	Language requirement of position - Unilingual English	19	81	707
2014	Language requirement of position - Either English or French	16	84	82

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	114
2017	Language requirement of position - Unilingual English	50	114
2017	Language requirement of position - Either English or French	66	11
2014	Language requirement of position - Bilingual	50	165
2014	Language requirement of position - Unilingual English	41	138

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	68	114
2017	Language requirement of position - Unilingual English	63	114
2017	Language requirement of position - Either English or French	62	11
2014	Language requirement of position - Bilingual	68	165
2014	Language requirement of position - Unilingual English	76	138
2014	Language requirement of position - Either English or French	72	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	114
2017	Language requirement of position - Unilingual English	7	114
2014	Language requirement of position - Bilingual	13	165
2014	Language requirement of position - Unilingual English	3	138

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	114
2017	Language requirement of position - Unilingual English	114
2017	Language requirement of position - Either English or French	11
2014	Language requirement of position - Bilingual	165
2014	Language requirement of position - Unilingual English	138
2014	Language requirement of position - Either English or French	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	4	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	4	165
2014	Language requirement of position - Unilingual English	7	138
2014	Language requirement of position - Either English or French	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Either English or French	0	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	4	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	8	165
2014	Language requirement of position - Unilingual English	3	138

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	44	114
2017	Language requirement of position - Unilingual English	39	114
2014	Language requirement of position - Bilingual	45	165
2014	Language requirement of position - Unilingual English	31	138

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	114
2017	Language requirement of position - Unilingual English	46	114
2017	Language requirement of position - Either English or French	45	11
2014	Language requirement of position - Bilingual	50	165
2014	Language requirement of position - Unilingual English	53	138
2014	Language requirement of position - Either English or French	48	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	114
2017	Language requirement of position - Unilingual English	53	114
2017	Language requirement of position - Either English or French	43	11
2014	Language requirement of position - Bilingual	54	165
2014	Language requirement of position - Unilingual English	49	138
2014	Language requirement of position - Either English or French	37	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	114
2017	Language requirement of position - Unilingual English	49	114
2017	Language requirement of position - Either English or French	53	11
2014	Language requirement of position - Bilingual	39	165
2014	Language requirement of position - Unilingual English	33	138
2014	Language requirement of position - Either English or French	44	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	114
2017	Language requirement of position - Unilingual English	39	114
2014	Language requirement of position - Bilingual	35	165
2014	Language requirement of position - Unilingual English	33	138

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	114
2017	Language requirement of position - Unilingual English	57	114
2017	Language requirement of position - Either English or French	46	11
2014	Language requirement of position - Bilingual	57	165
2014	Language requirement of position - Unilingual English	54	138
2014	Language requirement of position - Either English or French	37	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	114
2017	Language requirement of position - Unilingual English	30	114
2014	Language requirement of position - Bilingual	36	165
2014	Language requirement of position - Unilingual English	24	138
2014	Language requirement of position - Either English or French	34	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	114
2017	Language requirement of position - Either English or French	11
2014	Language requirement of position - Either English or French	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	114
2017	Language requirement of position - Unilingual English	12	114
2014	Language requirement of position - Bilingual	8	165
2014	Language requirement of position - Unilingual English	7	138
2014	Language requirement of position - Either English or French	0	14

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	114
2017	Language requirement of position - Unilingual English	10	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	9	165
2014	Language requirement of position - Unilingual English	8	138
2014	Language requirement of position - Either English or French	0	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	114
2017	Language requirement of position - Unilingual English	51	114
2017	Language requirement of position - Either English or French	72	11
2014	Language requirement of position - Bilingual	44	165
2014	Language requirement of position - Unilingual English	39	138
2014	Language requirement of position - Either English or French	72	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	114
2017	Language requirement of position - Unilingual English	16	114
2014	Language requirement of position - Bilingual	32	165
2014	Language requirement of position - Unilingual English	21	138

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	114
2017	Language requirement of position - Unilingual English	17	114
2014	Language requirement of position - Bilingual	16	165
2014	Language requirement of position - Unilingual English	13	138

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	114
2017	Language requirement of position - Unilingual English	62	114
2017	Language requirement of position - Either English or French	55	11
2014	Language requirement of position - Bilingual	56	165
2014	Language requirement of position - Unilingual English	44	138

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	114
2017	Language requirement of position - Unilingual English	33	114
2014	Language requirement of position - Bilingual	31	165
2014	Language requirement of position - Unilingual English	21	138

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	114
2017	Language requirement of position - Unilingual English	7	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	11	165
2014	Language requirement of position - Unilingual English	8	138

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	114
2017	Language requirement of position - Unilingual English	21	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	14	165
2014	Language requirement of position - Unilingual English	20	138
2014	Language requirement of position - Either English or French	42	14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	114
2017	Language requirement of position - Unilingual English	13	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	15	165
2014	Language requirement of position - Unilingual English	12	138
2014	Language requirement of position - Either English or French	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	5	114
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	5	165
2014	Language requirement of position - Unilingual English	5	138
2014	Language requirement of position - Either English or French	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	114
2017	Language requirement of position - Unilingual English	12	114
2014	Language requirement of position - Bilingual	21	165
2014	Language requirement of position - Unilingual English	11	138

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	114
2017	Language requirement of position - Unilingual English	11	114
2014	Language requirement of position - Bilingual	13	165
2014	Language requirement of position - Unilingual English	13	138

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	114
2017	Language requirement of position - Unilingual English	24	114
2014	Language requirement of position - Bilingual	25	165
2014	Language requirement of position - Unilingual English	30	138

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	110
2017	Language requirement of position - Unilingual English	12	108
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	6	157
2014	Language requirement of position - Unilingual English	6	131

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	110
2017	Language requirement of position - Unilingual English	17	108
2014	Language requirement of position - Bilingual	10	157
2014	Language requirement of position - Unilingual English	15	131

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	110
2017	Language requirement of position - Unilingual English	5	108
2014	Language requirement of position - Bilingual	5	157
2014	Language requirement of position - Unilingual English	8	131
2014	Language requirement of position - Either English or French	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	110
2017	Language requirement of position - Unilingual English	11	108
2014	Language requirement of position - Bilingual	7	157
2014	Language requirement of position - Unilingual English	4	131
2014	Language requirement of position - Either English or French	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	110
2017	Language requirement of position - Unilingual English	14	108
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	9	157
2014	Language requirement of position - Unilingual English	6	131

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	110
2017	Language requirement of position - Unilingual English	10	108
2014	Language requirement of position - Bilingual	8	157
2014	Language requirement of position - Unilingual English	17	131

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	110
2017	Language requirement of position - Unilingual English	16	108
2014	Language requirement of position - Bilingual	16	157
2014	Language requirement of position - Unilingual English	14	131

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	110
2017	Language requirement of position - Unilingual English	8	108
2014	Language requirement of position - Bilingual	4	157
2014	Language requirement of position - Unilingual English	10	131
2014	Language requirement of position - Either English or French	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	110
2017	Language requirement of position - Unilingual English	15	108
2014	Language requirement of position - Bilingual	12	157
2014	Language requirement of position - Unilingual English	11	131

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	110
2017	Language requirement of position - Unilingual English	28	108
2014	Language requirement of position - Bilingual	33	157
2014	Language requirement of position - Unilingual English	29	131

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	110
2017	Language requirement of position - Unilingual English	11	108
2017	Language requirement of position - Either English or French	0	11
2014	Language requirement of position - Bilingual	10	157
2014	Language requirement of position - Unilingual English	4	131

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	110
2017	Language requirement of position - Unilingual English	49	108
2017	Language requirement of position - Either English or French	44	11
2014	Language requirement of position - Bilingual	55	157
2014	Language requirement of position - Unilingual English	56	131

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	110
2017	Language requirement of position - Either English or French	11
2014	Language requirement of position - Either English or French	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	110
2017	Language requirement of position - Unilingual English	55	108
2017	Language requirement of position - Either English or French	62	11
2014	Language requirement of position - Bilingual	61	157
2014	Language requirement of position - Unilingual English	57	131
2014	Language requirement of position - Either English or French	40	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	110
2017	Language requirement of position - Unilingual English	14	108
2014	Language requirement of position - Bilingual	11	157
2014	Language requirement of position - Unilingual English	10	131

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	89	11	114
2017	Language requirement of position - Unilingual English	95	5	114
2017	Language requirement of position - Either English or French	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	17	19	9	8	27	6	45	26	637
2017	Language requirement of position - Unilingual English	15	17	14	10	11	24	9	47	32	586
2017	Language requirement of position - Either English or French	20	11	21	9	4	24	11	48	19	81
2014	Language requirement of position - Bilingual	8	13	22	12	11	26	7	32	35	715
2014	Language requirement of position - Unilingual English	13	14	20	10	7	28	7	42	26	706
2014	Language requirement of position - Either English or French	12	21	17	7	4	26	12	54	19	82

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	32	19	7	6	8	1	64	14	635
2017	Language requirement of position - Unilingual English	28	30	17	8	9	7	1	63	19	585
2017	Language requirement of position - Either English or French	32	29	16	7	0	15	2	73	8	81
2014	Language requirement of position - Bilingual	15	25	23	12	9	15	1	47	25	715
2014	Language requirement of position - Unilingual English	23	25	20	10	5	15	2	58	19	706
2014	Language requirement of position - Either English or French	21	25	26	6	3	10	8	56	11	82
2011	Language requirement of position - Bilingual	24	31	19	9	6	10	0	62	17	917
2011	Language requirement of position - Unilingual English	26	34	18	8	4	10	0	67	13	951
2011	Language requirement of position - Either English or French	28	37	16	3	3	12	1	74	7	126

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	6	94	635
2017	Language requirement of position - Unilingual English	10	90	585
2017	Language requirement of position - Either English or French	6	94	81
2014	Language requirement of position - Bilingual	8	92	715
2014	Language requirement of position - Unilingual English	9	91	704

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	32
2017	Language requirement of position - Unilingual English	31	57
2014	Language requirement of position - Bilingual	38	57
2014	Language requirement of position - Unilingual English	37	65

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	75	32
2017	Language requirement of position - Unilingual English	89	57
2014	Language requirement of position - Bilingual	88	57
2014	Language requirement of position - Unilingual English	87	65

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	32

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	32
2017	Language requirement of position - Unilingual English	57
2014	Language requirement of position - Bilingual	57
2014	Language requirement of position - Unilingual English	65

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	32
2017	Language requirement of position - Unilingual English	0	57
2014	Language requirement of position - Unilingual English	8	65

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	9	57

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	21	57
2014	Language requirement of position - Bilingual	18	57
2014	Language requirement of position - Unilingual English	23	64

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	12	57
2014	Language requirement of position - Bilingual	11	57
2014	Language requirement of position - Unilingual English	17	64

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	12	57
2014	Language requirement of position - Bilingual	14	57
2014	Language requirement of position - Unilingual English	14	64

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	33
2017	Language requirement of position - Unilingual English	23	57
2014	Language requirement of position - Bilingual	32	57
2014	Language requirement of position - Unilingual English	28	64

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	33
2017	Language requirement of position - Unilingual English	33	57
2014	Language requirement of position - Bilingual	17	57
2014	Language requirement of position - Unilingual English	31	64

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	57

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2017	Language requirement of position - Unilingual English	0	57

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	12	57

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	12	57
2014	Language requirement of position - Bilingual	26	57
2014	Language requirement of position - Unilingual English	19	64

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2017	Language requirement of position - Unilingual English	0	57

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	33
2017	Language requirement of position - Unilingual English	20	57
2014	Language requirement of position - Bilingual	11	57
2014	Language requirement of position - Unilingual English	15	64

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	33
2014	Language requirement of position - Bilingual	57
2014	Language requirement of position - Unilingual English	64

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	33
2017	Language requirement of position - Unilingual English	18	57
2014	Language requirement of position - Bilingual	29	57
2014	Language requirement of position - Unilingual English	30	64

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	33
2017	Language requirement of position - Unilingual English	37	57
2014	Language requirement of position - Bilingual	24	58
2014	Language requirement of position - Unilingual English	26	65

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	33
2017	Language requirement of position - Unilingual English	14	57
2014	Language requirement of position - Bilingual	18	58
2014	Language requirement of position - Unilingual English	7	65

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	9	58

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	20	57
2014	Language requirement of position - Bilingual	14	58
2014	Language requirement of position - Unilingual English	24	65

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2017	Language requirement of position - Unilingual English	9	57

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	12	58

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	17	58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	52	33
2017	Language requirement of position - Unilingual English	55	57
2014	Language requirement of position - Bilingual	46	58
2014	Language requirement of position - Unilingual English	57	65

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	33
2017	Language requirement of position - Unilingual English	18	52
2014	Language requirement of position - Bilingual	14	55
2014	Language requirement of position - Unilingual English	10	63

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2017	Language requirement of position - Unilingual English	12	52

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	10	55
2014	Language requirement of position - Unilingual English	8	63

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	14	55

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	11	52
2014	Language requirement of position - Unilingual English	10	63

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	14	55
2014	Language requirement of position - Unilingual English	13	63

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	33
2017	Language requirement of position - Unilingual English	21	52
2014	Language requirement of position - Bilingual	32	55
2014	Language requirement of position - Unilingual English	22	63

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2017	Language requirement of position - Unilingual English	11	52
2014	Language requirement of position - Bilingual	9	55
2014	Language requirement of position - Unilingual English	8	63

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	33
2017	Language requirement of position - Unilingual English	39	52
2014	Language requirement of position - Bilingual	57	55
2014	Language requirement of position - Unilingual English	47	63

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33
2014	Language requirement of position - Unilingual English	0	63

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	33
2017	Language requirement of position - Unilingual English	58	52
2014	Language requirement of position - Bilingual	64	55
2014	Language requirement of position - Unilingual English	69	63

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	33
2017	Language requirement of position - Unilingual English	10	52
2014	Language requirement of position - Bilingual	16	55
2014	Language requirement of position - Unilingual English	12	63

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	91	9	34
2017	Language requirement of position - Unilingual English	99	1	57

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	14	20	4	2	37	8	53	11	637
2017	Language requirement of position - Unilingual English	16	13	19	6	4	34	9	51	16	585
2017	Language requirement of position - Either English or French	24	7	15	1	3	39	11	62	9	81
2014	Language requirement of position - Bilingual	10	14	24	5	3	37	7	43	15	714
2014	Language requirement of position - Unilingual English	12	15	22	4	3	36	8	49	13	706
2014	Language requirement of position - Either English or French	15	12	23	5	0	37	8	49	9	82

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	34	16	4	3	14	2	74	8	637
2017	Language requirement of position - Unilingual English	33	30	17	5	4	11	1	72	9	584
2017	Language requirement of position - Either English or French	35	21	14	1	1	24	3	78	3	81
2014	Language requirement of position - Bilingual	18	31	20	6	2	21	1	63	11	712
2014	Language requirement of position - Unilingual English	24	25	20	4	3	21	2	65	9	705
2014	Language requirement of position - Either English or French	23	26	28	2	1	13	6	61	4	82
2011	Language requirement of position - Bilingual	30	35	15	4	3	14	0	76	7	916
2011	Language requirement of position - Unilingual English	33	36	14	2	3	12	0	78	5	950
2011	Language requirement of position - Either English or French	41	34	9	1	1	14	0	87	2	126

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	21	79	636
2017	Language requirement of position - Unilingual English	19	81	587
2017	Language requirement of position - Either English or French	21	79	81
2014	Language requirement of position - Bilingual	20	80	715
2014	Language requirement of position - Unilingual English	18	82	704
2014	Language requirement of position - Either English or French	16	84	82

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	84	16	132
2017	Language requirement of position - Unilingual English	79	21	116
2017	Language requirement of position - Either English or French	76	24	19
2014	Language requirement of position - Bilingual	80	20	144
2014	Language requirement of position - Unilingual English	78	22	131
2014	Language requirement of position - Either English or French	69	31	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	28	5	6	1	0	0	87	7	112
2017	Language requirement of position - Unilingual English	52	25	6	6	4	2	4	83	11	92
2017	Language requirement of position - Either English or French	40	39	15	0	6	0	0	79	6	15
2014	Language requirement of position - Bilingual	49	38	4	7	1	0	0	88	8	115
2014	Language requirement of position - Unilingual English	52	29	7	6	5	0	1	82	11	103
2014	Language requirement of position - Either English or French	49	20	11	10	10	0	0	69	20	10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	46	8	5	2	1	6	84	7	637
2017	Language requirement of position - Unilingual English	26	53	8	6	3	2	3	83	9	585
2017	Language requirement of position - Either English or French	17	36	14	14	8	6	5	60	24	81
2014	Language requirement of position - Bilingual	23	54	7	7	2	1	6	83	10	710
2014	Language requirement of position - Unilingual English	22	54	11	7	2	2	2	79	10	706
2014	Language requirement of position - Either English or French	22	46	7	12	3	6	4	75	17	82
2011	Language requirement of position - Bilingual	26	50	7	8	2	1	6	81	11	916
2011	Language requirement of position - Unilingual English	20	53	10	10	3	2	2	76	14	950
2011	Language requirement of position - Either English or French	9	50	14	11	7	5	5	66	19	126
2008	Language requirement of position - Bilingual	27	45	11	7	3	1	6	77	11	616
2008	Language requirement of position - Unilingual English	22	47	12	10	5	2	2	72	16	730
2008	Language requirement of position - Unilingual French	28	52	10	10	0	0	0	80	10	10
2008	Language requirement of position - Either English or French	19	39	8	14	8	4	6	66	25	99

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	18	23	7	4	29	10	43	18	634
2017	Language requirement of position - Unilingual English	10	21	22	8	6	26	8	47	21	583
2017	Language requirement of position - Either English or French	13	13	21	6	2	34	11	47	15	80
2014	Language requirement of position - Bilingual	6	16	27	6	5	28	12	36	20	713
2014	Language requirement of position - Unilingual English	5	21	26	10	6	26	7	39	23	705
2014	Language requirement of position - Either English or French	12	16	20	14	6	24	9	41	30	82
2011	Language requirement of position - Bilingual	6	17	22	8	5	32	9	40	22	918
2011	Language requirement of position - Unilingual English	7	17	27	10	5	29	6	36	23	947
2011	Language requirement of position - Either English or French	4	23	24	4	5	29	11	45	15	126

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	29	11	5	2	8	6	81	7	637
2017	Language requirement of position - Unilingual English	42	28	11	2	3	12	4	82	5	586
2017	Language requirement of position - Either English or French	35	22	11	1	0	25	5	82	1	81
2014	Language requirement of position - Bilingual	30	32	13	4	2	12	6	76	8	713
2014	Language requirement of position - Unilingual English	34	31	15	3	2	12	2	75	7	705
2014	Language requirement of position - Either English or French	29	24	24	6	1	13	4	63	9	81
2011	Language requirement of position - Bilingual	36	27	11	4	4	12	7	77	10	917
2011	Language requirement of position - Unilingual English	35	31	11	5	2	15	2	79	9	951
2011	Language requirement of position - Either English or French	30	31	9	3	0	23	5	84	5	126
2008	Language requirement of position - Bilingual	37	31	12	4	1	10	5	80	6	615
2008	Language requirement of position - Unilingual English	32	32	15	4	2	13	2	75	7	728
2008	Language requirement of position - Unilingual French	19	40	10	21	0	10	0	65	24	10
2008	Language requirement of position - Either English or French	27	33	14	3	3	14	6	75	8	99

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	30	15	5	3	12	6	73	9	635
2017	Language requirement of position - Unilingual English	27	30	15	7	3	14	4	69	13	585
2017	Language requirement of position - Either English or French	23	26	17	2	0	28	5	72	3	81
2014	Language requirement of position - Bilingual	20	31	19	7	3	14	6	63	12	715
2014	Language requirement of position - Unilingual English	22	33	16	5	3	20	2	70	10	702
2014	Language requirement of position - Either English or French	22	24	29	4	1	17	4	58	6	82
2011	Language requirement of position - Bilingual	25	26	14	6	4	18	7	67	14	913
2011	Language requirement of position - Unilingual English	24	31	14	5	3	20	2	70	11	948
2011	Language requirement of position - Either English or French	23	27	14	1	1	30	5	77	2	125
2008	Language requirement of position - Bilingual	32	29	14	6	3	9	6	72	11	613
2008	Language requirement of position - Unilingual English	33	28	14	8	3	11	2	71	13	730
2008	Language requirement of position - Unilingual French	38	21	0	20	12	10	0	65	35	10
2008	Language requirement of position - Either English or French	37	26	12	8	3	4	9	73	13	99

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	25	7	7	5	0	80	13	636
2017	Language requirement of position - Unilingual English	57	23	7	7	5	1	81	12	584
2017	Language requirement of position - Either English or French	65	25	5	2	2	1	91	4	81

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	22	9	5	5	1	81	10	636
2017	Language requirement of position - Unilingual English	60	22	10	4	4	1	82	8	584
2017	Language requirement of position - Either English or French	76	17	4	0	2	0	94	2	81

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	43	10	9	3	1	0	78	13	634
2017	Language requirement of position - Unilingual English	32	44	11	7	4	2	0	78	11	586
2017	Language requirement of position - Either English or French	35	43	12	4	3	0	2	80	8	81

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	43	15	16	7	1	0	61	24	635
2017	Language requirement of position - Unilingual English	19	39	11	18	11	2	0	59	29	587
2017	Language requirement of position - Either English or French	31	37	14	13	1	2	2	70	15	81

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	21	22	16	20	0	2	41	37	636
2017	Language requirement of position - Unilingual English	18	29	18	13	20	1	1	48	33	585
2017	Language requirement of position - Either English or French	17	20	23	17	19	0	4	38	37	81

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	28	27	17	13	1	42	30	636
2017	Language requirement of position - Unilingual English	22	30	22	15	11	1	52	25	584
2017	Language requirement of position - Either English or French	25	33	17	15	8	3	60	23	81

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	28	26	19	10	1	44	30	635
2017	Language requirement of position - Unilingual English	31	31	21	10	6	1	63	16	584
2017	Language requirement of position - Either English or French	42	25	17	7	5	3	70	13	81

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	25	26	18	15	3	39	34	637
2017	Language requirement of position - Unilingual English	21	24	22	18	15	1	45	33	584
2017	Language requirement of position - Either English or French	27	17	27	18	9	1	45	27	81

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	28	18	7	7	1	5	66	15	635
2017	Language requirement of position - Unilingual English	47	27	11	6	4	0	5	77	11	584
2017	Language requirement of position - Either English or French	52	18	11	5	5	1	7	77	11	81

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	29	25	13	10	0	1	51	24	633
2017	Language requirement of position - Unilingual English	28	32	19	12	8	0	1	61	20	582
2017	Language requirement of position - Either English or French	24	29	31	10	5	1	0	53	15	81

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	33	24	13	8	1	1	53	22	634
2017	Language requirement of position - Unilingual English	23	31	22	16	7	0	1	54	24	582
2017	Language requirement of position - Either English or French	36	21	20	15	5	2	1	58	21	79

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	32	27	15	10	1	1	47	25	635
2017	Language requirement of position - Unilingual English	21	32	23	16	7	0	1	54	23	581
2017	Language requirement of position - Either English or French	27	28	25	14	4	0	2	56	19	81

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	31	21	16	11	1	1	52	27	633
2017	Language requirement of position - Unilingual English	29	28	19	14	10	0	1	58	23	581
2017	Language requirement of position - Either English or French	38	25	18	12	6	0	1	64	18	81

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	31	22	11	5	1	2	61	16	634
2017	Language requirement of position - Unilingual English	32	32	19	10	4	1	1	66	15	582
2017	Language requirement of position - Either English or French	39	25	21	7	7	0	1	64	14	81

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	23	15	5	5	2	75	10	636
2017	Language requirement of position - Unilingual English	45	31	14	6	3	1	77	9	584
2017	Language requirement of position - Either English or French	56	22	13	7	1	1	78	8	81

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	14	5	3	4	1	4	87	7	636
2017	Language requirement of position - Unilingual English	71	13	5	5	4	0	2	86	9	586
2017	Language requirement of position - Either English or French	76	12	6	0	4	1	1	90	4	81

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	30	7	4	3	3	86	7	634
2017	Language requirement of position - Unilingual English	52	29	11	5	1	2	83	6	584
2017	Language requirement of position - Either English or French	62	24	9	3	2	0	86	5	81

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	21	10	7	5	0	3	77	13	636
2017	Language requirement of position - Unilingual English	55	21	11	7	5	0	1	77	12	586
2017	Language requirement of position - Either English or French	56	24	15	2	2	1	0	81	4	80

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	16	7	3	1	24	85	5	636
2017	Language requirement of position - Unilingual English	56	14	3	2	0	24	93	3	585
2017	Language requirement of position - Either English or French	65	10	4	1	1	19	92	2	80

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	66	18	6	2	1	8	91	2	636
2017	Language requirement of position - Unilingual English	69	19	4	2	1	5	92	3	582
2017	Language requirement of position - Either English or French	67	15	6	1	1	10	91	3	81

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	14	5	2	3	0	6	89	5	635
2017	Language requirement of position - Unilingual English	60	18	9	4	6	0	3	80	10	585
2017	Language requirement of position - Either English or French	51	15	2	17	8	2	4	71	27	81

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	28	13	4	3	0	4	79	7	635
2017	Language requirement of position - Unilingual English	54	27	12	3	2	1	1	83	5	582
2017	Language requirement of position - Either English or French	61	23	8	4	2	0	2	86	6	81

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	34	38	14	5	0	42	20	636
2017	Language requirement of position - Unilingual English	10	31	37	14	6	0	42	21	587
2017	Language requirement of position - Either English or French	11	30	47	7	3	1	42	10	81

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	20	40	25	6	32	28	636
2017	Language requirement of position - Unilingual English	9	19	42	20	9	29	29	585
2017	Language requirement of position - Either English or French	5	13	41	33	9	41	18	80

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	25	21	11	14	2	0	27	73	635
2017	Language requirement of position - Unilingual English	26	25	19	11	15	4	1	27	73	586
2017	Language requirement of position - Either English or French	28	20	26	5	19	1	0	29	71	81

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	454
2017	Language requirement of position - Unilingual English	22	408
2017	Language requirement of position - Either English or French	36	57

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	454
2017	Language requirement of position - Unilingual English	34	408
2017	Language requirement of position - Either English or French	38	57

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	454
2017	Language requirement of position - Unilingual English	22	408
2017	Language requirement of position - Either English or French	25	57

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	454
2017	Language requirement of position - Unilingual English	46	408
2017	Language requirement of position - Either English or French	25	57

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	454
2017	Language requirement of position - Unilingual English	7	408
2017	Language requirement of position - Either English or French	7	57

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	454
2017	Language requirement of position - Unilingual English	36	408
2017	Language requirement of position - Either English or French	41	57

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	3	38	23	10	5	20	442
2017	Language requirement of position - Unilingual English	3	44	20	11	6	16	401
2017	Language requirement of position - Either English or French	1	54	14	8	7	16	53

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	22	19	18	24	2	8	33	46	454
2017	Language requirement of position - Unilingual English	14	19	16	16	26	2	7	36	46	409
2017	Language requirement of position - Either English or French	22	20	8	19	21	1	9	47	44	57

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	1	5	11	20	56	3	5	7	82	454
2017	Language requirement of position - Unilingual English	4	8	9	20	53	2	4	12	78	410
2017	Language requirement of position - Either English or French	1	17	8	21	45	1	5	20	71	57

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.