2017 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	8	5	3	0	84	8	122
2017	3 to 10 years in the federal public service	33	42	10	10	4	0	76	14	462
2017	11 to 20 years in the federal public service	31	47	6	9	5	0	79	15	547
2017	More than 20 years in the federal public service	36	41	6	10	7	0	77	17	154
2014	Less than 3 years in the federal public service	38	43	12	3	3	1	82	6	102
2014	3 to 10 years in the federal public service	26	47	13	9	6	0	73	14	706
2014	11 to 20 years in the federal public service	27	44	10	12	7	0	70	20	508
2014	More than 20 years in the federal public service	32	47	8	7	5	0	79	13	171
2011	Less than 3 years in the federal public service	35	40	12	10	2	0	75	12	351
2011	3 to 10 years in the federal public service	30	42	12	11	5	0	72	16	992
2011	11 to 20 years in the federal public service	30	42	9	11	8	0	72	19	414
2011	More than 20 years in the federal public service	34	43	10	8	6	0	77	14	231
2008	Less than 3 years in the federal public service	33	44	13	8	2	0	77	10	319
2008	3 to 10 years in the federal public service	31	46	10	10	4	0	76	14	737
2008	11 to 20 years in the federal public service	39	39	10	9	4	0	77	13	221
2008	More than 20 years in the federal public service	43	40	9	6	2	0	83	8	161

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	34	6	8	5	0	82	12	122
2017	3 to 10 years in the federal public service	27	40	14	11	8	0	68	19	463
2017	11 to 20 years in the federal public service	28	39	10	14	9	0	67	23	545
2017	More than 20 years in the federal public service	29	32	11	10	17	1	62	27	154

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	37	4	3	1	92	4	122
2017	3 to 10 years in the federal public service	50	34	10	4	2	84	6	463
2017	11 to 20 years in the federal public service	49	39	6	4	2	88	5	547
2017	More than 20 years in the federal public service	60	25	10	3	2	85	5	153
2014	Less than 3 years in the federal public service	64	27	7	0	2	91	2	102
2014	3 to 10 years in the federal public service	58	27	10	3	1	85	4	706
2014	11 to 20 years in the federal public service	59	30	7	3	1	89	4	507
2014	More than 20 years in the federal public service	66	24	6	3	1	90	4	170
2011	Less than 3 years in the federal public service	55	34	7	3	1	90	4	351
2011	3 to 10 years in the federal public service	55	32	8	3	1	87	4	994
2011	11 to 20 years in the federal public service	54	32	7	5	2	86	7	415
2011	More than 20 years in the federal public service	63	25	7	3	2	88	5	230

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	3	6	2	0	88	9	120
2017	3 to 10 years in the federal public service	37	39	13	8	3	0	76	11	461
2017	11 to 20 years in the federal public service	37	43	11	6	3	0	80	9	547
2017	More than 20 years in the federal public service	45	34	6	10	6	0	78	16	153
2014	Less than 3 years in the federal public service	44	45	6	3	2	1	89	5	102
2014	3 to 10 years in the federal public service	35	40	14	7	4	0	75	11	706
2014	11 to 20 years in the federal public service	34	39	12	9	5	0	74	14	507
2014	More than 20 years in the federal public service	38	40	11	8	2	0	78	10	171
2011	Less than 3 years in the federal public service	43	39	9	8	1	0	82	8	353
2011	3 to 10 years in the federal public service	38	41	10	8	2	0	80	11	995
2011	11 to 20 years in the federal public service	36	41	10	8	4	0	77	13	414
2011	More than 20 years in the federal public service	43	42	8	5	3	0	84	8	231
2008	Less than 3 years in the federal public service	42	40	10	5	3	0	82	7	319
2008	3 to 10 years in the federal public service	38	47	6	6	2	0	85	9	739
2008	11 to 20 years in the federal public service	47	35	7	8	3	0	82	11	222
2008	More than 20 years in the federal public service	50	41	4	4	2	0	91	5	161

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	21	8	6	1	0	0	86	6	120
2017	3 to 10 years in the federal public service	32	31	20	11	5	1	0	64	16	463
2017	11 to 20 years in the federal public service	28	34	18	12	7	0	0	63	20	546
2017	More than 20 years in the federal public service	21	39	15	11	12	2	0	61	24	154
2014	Less than 3 years in the federal public service	39	43	11	6	1	0	0	82	7	102
2014	3 to 10 years in the federal public service	24	34	22	13	7	1	0	58	19	704
2014	11 to 20 years in the federal public service	22	34	19	14	11	1	0	56	25	507
2014	More than 20 years in the federal public service	20	35	19	17	8	1	0	55	25	171
2011	Less than 3 years in the federal public service	36	37	15	9	3	1	0	73	12	351
2011	3 to 10 years in the federal public service	24	37	19	11	7	1	0	62	19	991
2011	11 to 20 years in the federal public service	19	35	20	12	13	1	0	54	25	415
2011	More than 20 years in the federal public service	20	34	18	15	12	0	1	55	27	231

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	21	7	7	1	0	0	85	8	122
2017	3 to 10 years in the federal public service	31	33	18	12	6	0	0	64	17	463
2017	11 to 20 years in the federal public service	28	36	17	11	7	1	0	65	18	547
2017	More than 20 years in the federal public service	21	37	18	13	11	1	0	59	24	153
2014	Less than 3 years in the federal public service	36	48	10	5	1	0	0	83	6	102
2014	3 to 10 years in the federal public service	24	34	20	15	6	0	0	59	21	705
2014	11 to 20 years in the federal public service	21	35	19	15	10	1	0	56	25	507
2014	More than 20 years in the federal public service	22	35	16	19	7	0	0	58	26	171
2011	Less than 3 years in the federal public service	36	41	12	9	2	0	0	76	11	350
2011	3 to 10 years in the federal public service	24	38	17	12	8	0	0	63	20	991
2011	11 to 20 years in the federal public service	19	37	17	16	11	0	0	56	27	415
2011	More than 20 years in the federal public service	20	37	13	18	11	0	1	57	29	229
2008	Less than 3 years in the federal public service	43	33	13	8	3	0	0	76	12	321
2008	3 to 10 years in the federal public service	26	44	12	12	6	0	0	70	17	738
2008	11 to 20 years in the federal public service	26	33	15	16	10	0	0	59	25	223
2008	More than 20 years in the federal public service	33	37	11	13	6	0	1	70	19	162

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	19	10	10	3	4	1	75	14	122
2017	3 to 10 years in the federal public service	28	25	17	14	9	6	0	57	25	463
2017	11 to 20 years in the federal public service	26	27	22	13	9	2	0	55	22	546
2017	More than 20 years in the federal public service	24	24	22	17	10	2	1	49	28	154
2014	Less than 3 years in the federal public service	31	33	20	5	5	7	0	68	11	102
2014	3 to 10 years in the federal public service	24	26	19	17	10	4	0	52	28	706
2014	11 to 20 years in the federal public service	24	27	18	15	11	4	1	54	27	507
2014	More than 20 years in the federal public service	27	23	19	15	11	3	1	53	27	171
2011	Less than 3 years in the federal public service	35	23	17	11	7	5	1	62	20	352
2011	3 to 10 years in the federal public service	26	26	17	14	11	4	0	55	27	992
2011	11 to 20 years in the federal public service	21	29	20	12	13	6	0	53	26	415
2011	More than 20 years in the federal public service	27	27	18	13	13	2	0	55	26	230
2008	Less than 3 years in the federal public service	32	24	19	14	7	4	0	58	22	320
2008	3 to 10 years in the federal public service	27	31	16	15	7	4	0	61	23	739
2008	11 to 20 years in the federal public service	30	25	17	12	9	6	0	59	23	223
2008	More than 20 years in the federal public service	40	23	16	8	10	1	2	65	19	162

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	31	1	4	3	2	0	92	7	122
2017	3 to 10 years in the federal public service	46	31	9	9	4	2	0	78	13	463
2017	11 to 20 years in the federal public service	47	29	10	9	4	1	0	77	13	547
2017	More than 20 years in the federal public service	46	30	8	9	7	0	1	76	16	153
2014	Less than 3 years in the federal public service	53	34	8	2	1	2	0	89	3	102
2014	3 to 10 years in the federal public service	41	34	12	7	4	1	0	76	11	706
2014	11 to 20 years in the federal public service	39	30	13	8	8	2	1	70	16	506
2014	More than 20 years in the federal public service	37	31	15	11	5	1	0	69	16	171
2011	Less than 3 years in the federal public service	54	31	9	3	2	1	1	86	5	353
2011	3 to 10 years in the federal public service	43	29	10	9	7	2	1	73	17	993
2011	11 to 20 years in the federal public service	38	30	11	10	8	3	0	70	18	414
2011	More than 20 years in the federal public service	42	26	13	8	8	3	0	70	16	231
2008	Less than 3 years in the federal public service	48	30	6	9	4	2	0	81	13	320
2008	3 to 10 years in the federal public service	43	30	9	10	7	1	0	74	17	738
2008	11 to 20 years in the federal public service	36	26	12	11	12	2	1	64	23	223
2008	More than 20 years in the federal public service	49	25	8	10	5	3	0	76	15	162

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	5	5	3	0	0	86	8	122
2017	3 to 10 years in the federal public service	43	32	8	10	6	0	0	76	16	463
2017	11 to 20 years in the federal public service	42	31	11	9	7	0	0	73	16	545
2017	More than 20 years in the federal public service	38	38	6	8	7	1	1	78	16	153
2014	Less than 3 years in the federal public service	53	33	7	6	2	0	0	85	7	102
2014	3 to 10 years in the federal public service	40	32	12	10	5	1	0	73	15	705
2014	11 to 20 years in the federal public service	35	34	11	11	7	1	0	70	19	507
2014	More than 20 years in the federal public service	38	31	11	13	7	0	0	69	20	171
2011	Less than 3 years in the federal public service	46	34	10	6	2	1	1	82	8	350
2011	3 to 10 years in the federal public service	38	35	8	11	8	0	1	74	18	991
2011	11 to 20 years in the federal public service	33	35	9	12	10	1	0	69	22	413
2011	More than 20 years in the federal public service	38	34	9	10	9	0	0	72	19	230
2008	Less than 3 years in the federal public service	44	35	7	8	4	0	1	80	13	318
2008	3 to 10 years in the federal public service	37	31	9	14	8	0	0	69	22	740
2008	11 to 20 years in the federal public service	31	30	11	10	16	0	1	62	27	223
2008	More than 20 years in the federal public service	40	29	11	12	7	0	0	69	19	162

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	24	3	4	4	0	0	89	8	122
2017	3 to 10 years in the federal public service	52	26	9	7	5	0	0	79	12	462
2017	11 to 20 years in the federal public service	50	25	9	8	7	1	0	76	15	547
2017	More than 20 years in the federal public service	48	28	7	10	6	0	0	76	17	152
2014	Less than 3 years in the federal public service	56	37	5	2	1	0	0	92	3	102
2014	3 to 10 years in the federal public service	46	30	11	9	5	0	0	76	14	706
2014	11 to 20 years in the federal public service	41	27	12	9	10	0	0	69	19	507
2014	More than 20 years in the federal public service	41	28	11	13	6	0	1	70	19	171

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	30	5	3	2	8	0	89	6	121
2017	3 to 10 years in the federal public service	26	34	15	11	7	7	0	65	19	460
2017	11 to 20 years in the federal public service	21	35	18	11	9	6	0	60	21	546
2017	More than 20 years in the federal public service	15	33	16	18	7	11	0	53	28	154
2014	Less than 3 years in the federal public service	45	32	4	2	2	14	0	90	5	102
2014	3 to 10 years in the federal public service	21	35	15	13	8	8	1	61	23	705
2014	11 to 20 years in the federal public service	17	32	18	14	10	9	0	54	27	508
2014	More than 20 years in the federal public service	19	33	17	14	9	8	0	57	25	170
2011	Less than 3 years in the federal public service	31	34	13	7	3	12	1	74	11	351
2011	3 to 10 years in the federal public service	20	31	16	12	11	8	0	57	25	989
2011	11 to 20 years in the federal public service	15	30	15	18	14	8	0	49	35	414
2011	More than 20 years in the federal public service	14	32	20	13	14	6	0	50	29	231

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	33	7	7	4	6	0	81	11	122
2017	3 to 10 years in the federal public service	23	34	17	13	11	2	0	58	25	461
2017	11 to 20 years in the federal public service	19	36	16	16	11	2	0	56	28	547
2017	More than 20 years in the federal public service	17	32	19	16	14	2	0	50	31	154
2014	Less than 3 years in the federal public service	43	29	11	5	3	8	0	79	9	102
2014	3 to 10 years in the federal public service	19	31	19	17	11	3	0	52	28	705
2014	11 to 20 years in the federal public service	13	33	19	19	13	2	0	47	34	508
2014	More than 20 years in the federal public service	16	34	16	19	13	2	0	51	33	171
2011	Less than 3 years in the federal public service	28	39	13	10	5	5	0	71	16	352
2011	3 to 10 years in the federal public service	19	29	17	18	14	3	0	49	33	986
2011	11 to 20 years in the federal public service	12	29	19	19	19	3	0	41	39	414
2011	More than 20 years in the federal public service	15	29	15	21	18	1	1	45	40	231
2008	Less than 3 years in the federal public service	39	33	12	10	4	1	0	74	14	321
2008	3 to 10 years in the federal public service	23	31	17	16	10	3	0	55	27	738
2008	11 to 20 years in the federal public service	19	31	13	17	17	2	0	52	35	223
2008	More than 20 years in the federal public service	21	35	16	15	11	2	0	57	27	162

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	26	13	9	5	9	0	71	15	122
2017	3 to 10 years in the federal public service	17	30	16	19	12	5	0	50	33	462
2017	11 to 20 years in the federal public service	12	33	21	18	13	3	0	47	32	545
2017	More than 20 years in the federal public service	10	35	18	17	16	4	0	46	34	154
2014	Less than 3 years in the federal public service	33	27	15	11	2	11	0	68	15	102
2014	3 to 10 years in the federal public service	14	27	19	20	15	5	0	43	37	705
2014	11 to 20 years in the federal public service	8	28	21	24	15	4	0	38	40	508
2014	More than 20 years in the federal public service	11	24	22	21	16	6	1	37	40	171
2011	Less than 3 years in the federal public service	13	36	17	15	10	9	0	54	27	353
2011	3 to 10 years in the federal public service	9	29	17	24	15	5	0	40	41	991
2011	11 to 20 years in the federal public service	6	24	19	26	20	5	0	32	49	414
2011	More than 20 years in the federal public service	5	26	17	25	24	3	0	32	51	231
2008	Less than 3 years in the federal public service	23	32	14	17	6	9	1	60	25	320
2008	3 to 10 years in the federal public service	10	31	19	22	11	6	0	44	36	736
2008	11 to 20 years in the federal public service	8	28	13	27	20	4	0	38	49	223
2008	More than 20 years in the federal public service	8	35	16	21	15	4	0	45	38	162

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	22	12	9	7	8	70	17	122
2017	3 to 10 years in the federal public service	18	28	16	15	18	5	49	35	462
2017	11 to 20 years in the federal public service	18	30	15	18	14	4	51	33	546
2017	More than 20 years in the federal public service	18	32	17	14	15	5	52	30	154
2014	Less than 3 years in the federal public service	30	28	12	14	7	10	64	23	102
2014	3 to 10 years in the federal public service	14	24	18	19	17	7	42	40	705
2014	11 to 20 years in the federal public service	13	27	18	18	19	5	42	39	505
2014	More than 20 years in the federal public service	14	33	20	18	12	4	48	30	171
2011	Less than 3 years in the federal public service	13	38	14	14	7	14	59	24	353
2011	3 to 10 years in the federal public service	12	27	18	19	17	8	41	39	992
2011	11 to 20 years in the federal public service	9	26	17	21	20	7	38	44	414
2011	More than 20 years in the federal public service	9	31	17	20	17	6	43	40	231
2008	Less than 3 years in the federal public service	26	29	17	13	6	10	61	21	321
2008	3 to 10 years in the federal public service	13	28	18	17	15	9	45	35	738
2008	11 to 20 years in the federal public service	14	22	14	17	23	10	40	45	223
2008	More than 20 years in the federal public service	15	29	20	15	11	9	48	29	162

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	33	10	11	6	5	0	71	18	121
2017	3 to 10 years in the federal public service	14	28	18	21	17	2	0	43	39	463
2017	11 to 20 years in the federal public service	10	31	18	23	15	2	0	42	39	546
2017	More than 20 years in the federal public service	9	32	15	26	16	3	0	42	43	153
2014	Less than 3 years in the federal public service	29	31	12	16	4	8	0	65	22	102
2014	3 to 10 years in the federal public service	12	26	19	25	16	3	0	39	42	706
2014	11 to 20 years in the federal public service	7	32	16	26	18	2	0	40	44	507
2014	More than 20 years in the federal public service	10	35	20	19	15	1	0	45	35	171
2011	Less than 3 years in the federal public service	16	38	16	18	9	4	0	56	28	352
2011	3 to 10 years in the federal public service	8	29	17	26	17	3	0	38	44	988
2011	11 to 20 years in the federal public service	8	27	15	27	21	2	0	35	49	413
2011	More than 20 years in the federal public service	6	35	16	18	24	1	0	41	43	230
2008	Less than 3 years in the federal public service	25	33	14	17	8	3	1	60	26	319
2008	3 to 10 years in the federal public service	10	32	16	25	15	3	0	43	41	737
2008	11 to 20 years in the federal public service	11	26	15	25	21	3	0	38	47	223
2008	More than 20 years in the federal public service	15	29	15	25	14	1	0	45	40	162

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	41	7	3	4	1	86	7	122
2017	3 to 10 years in the federal public service	25	37	15	15	7	0	62	22	462
2017	11 to 20 years in the federal public service	24	38	13	13	12	0	62	25	546
2017	More than 20 years in the federal public service	30	34	10	10	16	1	64	25	154
2014	Less than 3 years in the federal public service	33	46	10	8	2	1	80	10	102
2014	3 to 10 years in the federal public service	22	36	16	18	9	0	58	26	705
2014	11 to 20 years in the federal public service	23	34	13	18	12	0	56	30	508
2014	More than 20 years in the federal public service	23	38	15	13	11	0	61	24	171
2011	Less than 3 years in the federal public service	33	43	12	9	3	1	76	12	352
2011	3 to 10 years in the federal public service	23	43	13	13	9	0	65	22	993
2011	11 to 20 years in the federal public service	23	37	12	14	13	1	60	28	415
2011	More than 20 years in the federal public service	21	35	16	16	12	0	57	28	231

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	30	5	10	6	79	16	122
2017	3 to 10 years in the federal public service	30	42	11	10	6	73	16	463
2017	11 to 20 years in the federal public service	31	39	10	13	7	70	20	545
2017	More than 20 years in the federal public service	33	42	5	13	6	75	20	153

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	17	10	13	5	26	6	58	27	122
2017	3 to 10 years in the federal public service	12	16	16	20	13	20	3	36	42	463
2017	11 to 20 years in the federal public service	14	21	18	19	15	11	3	40	39	546
2017	More than 20 years in the federal public service	11	26	14	17	13	15	5	47	36	154
2014	Less than 3 years in the federal public service	16	14	18	11	5	29	6	47	25	102
2014	3 to 10 years in the federal public service	10	20	19	20	15	13	3	35	41	706
2014	11 to 20 years in the federal public service	10	27	17	20	14	10	2	42	39	507
2014	More than 20 years in the federal public service	10	25	19	17	15	10	4	40	38	171

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	32	4	7	4	1	0	85	11	122
2017	3 to 10 years in the federal public service	41	36	9	9	5	1	0	77	14	462
2017	11 to 20 years in the federal public service	41	34	8	10	6	1	0	75	16	547
2017	More than 20 years in the federal public service	37	42	8	4	9	1	0	79	14	153
2014	Less than 3 years in the federal public service	34	52	8	4	2	0	0	86	6	102
2014	3 to 10 years in the federal public service	36	37	13	8	6	0	0	73	14	706
2014	11 to 20 years in the federal public service	33	34	14	12	7	0	0	67	19	507
2014	More than 20 years in the federal public service	32	37	11	13	7	0	0	69	20	171
2011	Less than 3 years in the federal public service	41	38	11	6	4	1	0	80	9	353
2011	3 to 10 years in the federal public service	34	37	9	13	7	0	0	71	20	993
2011	11 to 20 years in the federal public service	33	36	11	11	7	1	0	70	19	414
2011	More than 20 years in the federal public service	34	33	12	12	9	0	0	67	21	231
2008	Less than 3 years in the federal public service	39	36	9	9	5	1	1	76	15	319
2008	3 to 10 years in the federal public service	34	35	11	12	8	1	0	70	19	740
2008	11 to 20 years in the federal public service	29	32	11	15	12	0	1	61	27	223
2008	More than 20 years in the federal public service	37	31	14	10	7	0	0	68	18	162

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	14	47	9	14	6	1	9	68	23	82
2017	11 to 20 years in the federal public service	28	29	17	12	4	3	7	63	18	196
2017	More than 20 years in the federal public service	31	34	12	1	8	4	10	76	11	76
2014	3 to 10 years in the federal public service	18	36	21	11	5	4	6	59	18	144
2014	11 to 20 years in the federal public service	22	33	16	15	5	4	4	60	23	170
2014	More than 20 years in the federal public service	24	36	14	13	4	0	9	66	18	81

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	22	9	8	3	1	0	80	11	121
2017	3 to 10 years in the federal public service	35	31	11	14	6	1	1	68	20	460
2017	11 to 20 years in the federal public service	34	34	11	12	7	1	1	69	20	546
2017	More than 20 years in the federal public service	33	33	11	12	7	4	1	69	20	154
2014	Less than 3 years in the federal public service	46	34	8	3	3	6	0	85	7	102
2014	3 to 10 years in the federal public service	29	38	12	14	6	1	0	68	20	706
2014	11 to 20 years in the federal public service	34	35	10	13	6	1	1	70	19	507
2014	More than 20 years in the federal public service	27	43	13	11	3	2	1	72	14	170
2011	Less than 3 years in the federal public service	39	34	12	7	2	3	2	77	10	350
2011	3 to 10 years in the federal public service	31	38	11	12	6	2	0	70	18	995
2011	11 to 20 years in the federal public service	29	37	12	13	8	1	0	67	21	412
2011	More than 20 years in the federal public service	36	32	10	11	10	1	1	70	21	231
2008	Less than 3 years in the federal public service	42	33	10	8	3	3	0	78	12	321
2008	3 to 10 years in the federal public service	35	36	9	13	4	2	1	73	18	738
2008	11 to 20 years in the federal public service	35	35	9	11	5	5	0	74	17	223
2008	More than 20 years in the federal public service	46	34	8	7	3	0	1	81	11	161

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	22	8	5	2	15	5	82	8	122
2017	3 to 10 years in the federal public service	26	29	15	12	8	9	1	62	22	463
2017	11 to 20 years in the federal public service	29	31	13	14	8	5	1	64	22	547
2017	More than 20 years in the federal public service	31	29	11	10	11	7	1	65	23	154
2014	Less than 3 years in the federal public service	36	23	10	9	3	20	0	73	15	102
2014	3 to 10 years in the federal public service	28	28	14	13	9	7	1	61	24	706
2014	11 to 20 years in the federal public service	31	26	14	11	11	5	1	61	24	506
2014	More than 20 years in the federal public service	27	36	14	10	9	4	2	66	19	169
2011	Less than 3 years in the federal public service	35	29	14	7	4	11	1	73	12	351
2011	3 to 10 years in the federal public service	33	29	10	12	9	7	0	66	23	995
2011	11 to 20 years in the federal public service	33	24	13	15	11	4	0	60	27	412
2011	More than 20 years in the federal public service	36	26	12	10	12	3	1	65	22	230
2008	Less than 3 years in the federal public service	41	24	14	7	4	8	2	72	13	320
2008	3 to 10 years in the federal public service	33	29	13	11	7	6	1	66	19	738
2008	11 to 20 years in the federal public service	37	26	11	9	9	7	0	68	20	223
2008	More than 20 years in the federal public service	44	28	10	7	7	3	1	74	15	161

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	37	5	8	5	1	0	82	13	122
2017	3 to 10 years in the federal public service	32	42	10	12	4	0	0	74	16	462
2017	11 to 20 years in the federal public service	32	39	10	14	6	0	0	71	19	546
2017	More than 20 years in the federal public service	30	38	13	11	7	0	1	69	18	154
2014	Less than 3 years in the federal public service	37	47	6	8	3	0	0	84	10	101
2014	3 to 10 years in the federal public service	29	41	11	13	5	0	0	70	18	705
2014	11 to 20 years in the federal public service	27	40	12	14	6	0	1	67	21	505
2014	More than 20 years in the federal public service	31	37	14	13	4	0	0	69	17	170
2011	Less than 3 years in the federal public service	30	44	10	10	3	1	2	76	13	351
2011	3 to 10 years in the federal public service	31	43	12	9	4	0	0	75	13	995
2011	11 to 20 years in the federal public service	27	42	12	12	6	1	0	70	18	414
2011	More than 20 years in the federal public service	33	34	17	10	5	0	2	68	14	229
2008	Less than 3 years in the federal public service	36	38	10	9	5	1	2	76	14	321
2008	3 to 10 years in the federal public service	32	42	10	11	4	0	1	75	15	740
2008	11 to 20 years in the federal public service	24	43	12	15	5	0	1	68	20	222
2008	More than 20 years in the federal public service	48	34	8	8	1	0	1	83	8	162

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	7	7	4	82	10	122
2017	3 to 10 years in the federal public service	41	38	6	10	4	79	14	463
2017	11 to 20 years in the federal public service	42	40	6	8	3	83	11	543
2017	More than 20 years in the federal public service	49	33	5	9	4	82	13	154
2014	Less than 3 years in the federal public service	43	44	7	6	0	87	6	102
2014	3 to 10 years in the federal public service	38	40	8	10	5	78	15	706
2014	11 to 20 years in the federal public service	41	39	8	8	3	80	12	508
2014	More than 20 years in the federal public service	51	35	6	5	3	86	8	171
2011	Less than 3 years in the federal public service	40	43	7	7	3	83	10	351
2011	3 to 10 years in the federal public service	42	38	9	8	3	80	12	993
2011	11 to 20 years in the federal public service	43	36	9	6	5	79	12	415
2011	More than 20 years in the federal public service	52	31	6	7	3	84	10	230
2008	Less than 3 years in the federal public service	36	45	12	6	2	80	8	320
2008	3 to 10 years in the federal public service	36	45	8	7	3	81	11	740
2008	11 to 20 years in the federal public service	45	37	8	8	2	82	10	221
2008	More than 20 years in the federal public service	50	39	6	3	1	90	4	162

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	4	11	3	82	14	122
2017	3 to 10 years in the federal public service	47	36	5	9	3	83	12	463
2017	11 to 20 years in the federal public service	50	35	4	8	3	85	11	544
2017	More than 20 years in the federal public service	58	28	2	8	3	86	12	154
2014	Less than 3 years in the federal public service	52	34	7	5	1	87	6	102
2014	3 to 10 years in the federal public service	41	39	8	9	4	79	13	706
2014	11 to 20 years in the federal public service	46	37	7	7	3	84	10	508
2014	More than 20 years in the federal public service	56	30	5	6	3	86	8	171
2011	Less than 3 years in the federal public service	40	42	5	9	4	83	13	351
2011	3 to 10 years in the federal public service	45	41	6	5	3	86	8	995
2011	11 to 20 years in the federal public service	49	37	6	5	4	85	9	413
2011	More than 20 years in the federal public service	57	32	3	4	4	89	8	231
2008	Less than 3 years in the federal public service	42	39	7	9	3	81	12	321
2008	3 to 10 years in the federal public service	41	44	7	6	2	85	8	740
2008	11 to 20 years in the federal public service	51	35	6	5	2	86	7	223
2008	More than 20 years in the federal public service	58	35	2	4	1	93	4	162

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	6	10	4	6	1	77	16	122
2017	3 to 10 years in the federal public service	21	29	15	20	14	2	0	51	34	463
2017	11 to 20 years in the federal public service	18	35	15	20	12	1	0	53	32	547
2017	More than 20 years in the federal public service	16	27	21	17	16	2	1	44	34	154
2014	Less than 3 years in the federal public service	32	38	16	7	2	4	3	74	9	102
2014	3 to 10 years in the federal public service	22	33	16	15	12	1	0	56	28	706
2014	11 to 20 years in the federal public service	17	30	19	18	13	2	0	48	31	507
2014	More than 20 years in the federal public service	20	32	24	17	7	1	0	52	24	171
2011	Less than 3 years in the federal public service	29	39	14	10	4	4	1	71	14	352
2011	3 to 10 years in the federal public service	23	33	17	14	10	1	0	57	25	994
2011	11 to 20 years in the federal public service	23	28	14	19	13	2	0	53	33	415
2011	More than 20 years in the federal public service	18	34	15	16	16	1	0	53	32	231
2008	Less than 3 years in the federal public service	35	35	14	8	4	4	1	73	12	320
2008	3 to 10 years in the federal public service	25	35	13	14	11	1	0	61	25	739
2008	11 to 20 years in the federal public service	20	33	14	16	15	3	0	54	32	221
2008	More than 20 years in the federal public service	27	37	13	14	7	2	0	65	21	162

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	27	10	10	10	5	7	66	22	121
2017	3 to 10 years in the federal public service	16	19	12	20	28	2	2	37	50	462
2017	11 to 20 years in the federal public service	13	21	15	24	24	2	1	35	50	545
2017	More than 20 years in the federal public service	10	23	17	20	27	1	3	34	49	152
2014	Less than 3 years in the federal public service	23	27	13	15	7	6	9	59	26	102
2014	3 to 10 years in the federal public service	14	21	12	25	25	3	1	36	51	706
2014	11 to 20 years in the federal public service	12	17	16	23	26	3	2	31	52	507
2014	More than 20 years in the federal public service	13	18	21	23	21	2	3	33	45	171
2011	Less than 3 years in the federal public service	21	27	17	16	12	6	2	51	30	353
2011	3 to 10 years in the federal public service	14	28	15	22	20	1	1	43	42	994
2011	11 to 20 years in the federal public service	13	21	14	24	25	3	1	35	51	414
2011	More than 20 years in the federal public service	8	23	15	21	29	1	3	31	52	230
2008	Less than 3 years in the federal public service	22	39	13	11	9	4	2	65	21	318
2008	3 to 10 years in the federal public service	18	35	12	15	17	2	1	54	34	739
2008	11 to 20 years in the federal public service	11	24	12	23	25	2	2	37	50	223
2008	More than 20 years in the federal public service	14	26	18	16	21	1	4	42	39	161

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	28	8	10	2	0	0	79	13	122
2017	3 to 10 years in the federal public service	28	42	10	13	6	1	0	71	19	462
2017	11 to 20 years in the federal public service	29	42	10	12	7	0	0	70	19	547
2017	More than 20 years in the federal public service	30	37	8	15	9	1	0	68	24	152
2014	Less than 3 years in the federal public service	28	48	11	12	1	1	0	77	13	102
2014	3 to 10 years in the federal public service	23	45	10	14	8	0	0	68	22	706
2014	11 to 20 years in the federal public service	23	39	13	18	8	0	0	62	26	507
2014	More than 20 years in the federal public service	26	37	11	16	8	1	1	64	24	171
2011	Less than 3 years in the federal public service	33	44	9	10	2	0	1	78	13	351
2011	3 to 10 years in the federal public service	28	41	12	13	6	0	0	70	19	993
2011	11 to 20 years in the federal public service	28	37	11	14	9	0	0	65	23	415
2011	More than 20 years in the federal public service	37	34	7	12	11	0	0	71	22	231

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	28	5	9	5	0	81	13	122
2017	3 to 10 years in the federal public service	33	36	14	10	5	0	70	16	463
2017	11 to 20 years in the federal public service	33	36	12	13	7	0	69	20	547
2017	More than 20 years in the federal public service	36	33	6	12	12	1	70	24	153
2014	Less than 3 years in the federal public service	35	48	8	8	2	0	83	9	102
2014	3 to 10 years in the federal public service	28	41	12	11	7	0	69	19	705
2014	11 to 20 years in the federal public service	30	32	14	16	8	0	62	24	506
2014	More than 20 years in the federal public service	32	36	12	13	6	1	69	19	171

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	31	4	7	4	0	1	85	11	121
2017	3 to 10 years in the federal public service	33	38	14	10	5	0	1	72	15	463
2017	11 to 20 years in the federal public service	29	40	11	12	6	1	1	70	19	547
2017	More than 20 years in the federal public service	34	33	13	12	7	1	0	68	19	153
2014	Less than 3 years in the federal public service	36	48	9	5	1	0	1	85	6	102
2014	3 to 10 years in the federal public service	27	41	13	12	6	0	0	69	18	706
2014	11 to 20 years in the federal public service	28	36	15	14	6	1	0	64	21	507
2014	More than 20 years in the federal public service	27	42	11	9	10	0	0	70	20	170
2011	Less than 3 years in the federal public service	46	40	8	4	1	1	1	87	5	351
2011	3 to 10 years in the federal public service	37	41	10	7	3	1	0	79	10	993
2011	11 to 20 years in the federal public service	34	36	12	13	4	0	0	71	17	414
2011	More than 20 years in the federal public service	38	36	11	9	6	0	1	74	15	231

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	28	10	12	4	6	1	72	17	122
2017	3 to 10 years in the federal public service	18	37	21	14	7	4	0	57	22	461
2017	11 to 20 years in the federal public service	17	38	21	14	7	3	0	57	22	546
2017	More than 20 years in the federal public service	13	39	23	14	9	1	0	52	24	154

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	4	4	3	0	0	89	7	122
2017	3 to 10 years in the federal public service	45	32	8	9	5	0	0	77	15	463
2017	11 to 20 years in the federal public service	43	36	8	9	5	0	0	79	14	544
2017	More than 20 years in the federal public service	41	33	11	9	6	0	0	74	14	154
2014	Less than 3 years in the federal public service	50	37	8	4	1	0	0	87	5	102
2014	3 to 10 years in the federal public service	40	32	10	10	8	0	0	73	18	706
2014	11 to 20 years in the federal public service	36	27	12	16	9	0	0	63	25	508
2014	More than 20 years in the federal public service	35	36	11	11	7	0	0	71	18	171
2011	Less than 3 years in the federal public service	48	35	9	5	1	1	0	84	6	352
2011	3 to 10 years in the federal public service	42	35	8	9	5	1	0	77	15	993
2011	11 to 20 years in the federal public service	34	38	9	10	8	1	1	73	18	414
2011	More than 20 years in the federal public service	38	29	9	11	12	1	0	68	23	230

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	12	12	12	7	5	28	54	27	122
2017	3 to 10 years in the federal public service	30	23	11	13	14	3	6	58	30	461
2017	11 to 20 years in the federal public service	25	25	11	16	13	2	8	55	32	542
2017	More than 20 years in the federal public service	25	23	14	10	14	1	13	56	28	154
2014	Less than 3 years in the federal public service	25	17	13	17	6	7	16	53	30	102
2014	3 to 10 years in the federal public service	28	23	12	14	12	1	9	57	30	706
2014	11 to 20 years in the federal public service	24	21	11	18	16	1	9	51	38	508
2014	More than 20 years in the federal public service	22	24	12	10	18	4	11	54	32	171
2011	Less than 3 years in the federal public service	26	22	12	14	10	3	13	57	29	352
2011	3 to 10 years in the federal public service	25	25	11	16	14	2	6	55	33	992
2011	11 to 20 years in the federal public service	25	25	8	15	18	2	7	55	36	412
2011	More than 20 years in the federal public service	28	20	7	14	16	2	13	56	35	231
2008	Less than 3 years in the federal public service	32	23	11	12	8	4	10	63	24	321
2008	3 to 10 years in the federal public service	35	28	9	12	11	2	4	66	25	739
2008	11 to 20 years in the federal public service	34	17	7	12	21	1	8	55	37	222
2008	More than 20 years in the federal public service	36	13	6	17	15	2	10	57	37	162

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	30	6	3	1	0	1	90	4	122
2017	3 to 10 years in the federal public service	41	32	17	6	3	0	1	74	9	463
2017	11 to 20 years in the federal public service	26	41	19	8	5	0	1	68	13	545
2017	More than 20 years in the federal public service	27	36	17	11	8	0	1	63	19	154
2014	Less than 3 years in the federal public service	49	36	10	1	2	1	0	87	3	102
2014	3 to 10 years in the federal public service	32	36	20	8	4	0	0	68	12	706
2014	11 to 20 years in the federal public service	28	33	19	11	8	0	1	61	19	508
2014	More than 20 years in the federal public service	20	38	18	15	7	0	2	60	22	171
2011	Less than 3 years in the federal public service	45	39	11	4	2	0	0	84	6	352
2011	3 to 10 years in the federal public service	32	36	19	8	5	0	0	68	13	993
2011	11 to 20 years in the federal public service	25	33	20	14	7	0	1	59	21	414
2011	More than 20 years in the federal public service	24	29	23	12	11	0	0	54	23	231
2008	Less than 3 years in the federal public service	38	35	19	5	3	0	1	73	8	320
2008	3 to 10 years in the federal public service	26	37	20	11	6	0	1	63	17	739
2008	11 to 20 years in the federal public service	22	28	19	21	10	0	0	50	31	222
2008	More than 20 years in the federal public service	17	28	24	18	14	0	0	44	32	162

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	16	4	3	3	7	6	88	7	122
2017	3 to 10 years in the federal public service	55	20	6	6	5	5	3	81	12	462
2017	11 to 20 years in the federal public service	50	27	8	6	6	2	3	80	12	547
2017	More than 20 years in the federal public service	49	19	8	5	7	4	6	76	14	154
2014	Less than 3 years in the federal public service	68	16	5	2	1	4	4	92	3	101
2014	3 to 10 years in the federal public service	48	22	10	6	8	4	3	74	15	705
2014	11 to 20 years in the federal public service	44	23	11	7	8	2	4	72	16	507
2014	More than 20 years in the federal public service	40	25	11	6	7	3	7	73	15	171
2011	Less than 3 years in the federal public service	50	23	9	5	5	3	4	80	11	351
2011	3 to 10 years in the federal public service	45	26	7	10	8	1	2	74	18	994
2011	11 to 20 years in the federal public service	39	31	9	8	9	3	2	74	17	414
2011	More than 20 years in the federal public service	45	23	7	9	9	2	5	73	19	231

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	49	23	28	121
2017	3 to 10 years in the federal public service	35	29	36	463
2017	11 to 20 years in the federal public service	29	35	36	546
2017	More than 20 years in the federal public service	33	39	28	153
2014	Less than 3 years in the federal public service	28	25	47	101
2014	3 to 10 years in the federal public service	34	30	36	706
2014	11 to 20 years in the federal public service	30	34	36	508
2014	More than 20 years in the federal public service	33	34	34	171
2011	Less than 3 years in the federal public service	37	29	34	352
2011	3 to 10 years in the federal public service	30	32	38	993
2011	11 to 20 years in the federal public service	28	35	37	414
2011	More than 20 years in the federal public service	35	30	35	231

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	18	15	3	62	2	58
2017	3 to 10 years in the federal public service	4	26	42	11	10	8	167
2017	11 to 20 years in the federal public service	11	23	53	4	3	7	167
2017	More than 20 years in the federal public service	54	7	33	0	2	5	53
2014	Less than 3 years in the federal public service	0	23	14	17	9999	46	29
2014	3 to 10 years in the federal public service	3	31	48	10	9999	8	249
2014	11 to 20 years in the federal public service	8	30	48	9	9999	5	160
2014	More than 20 years in the federal public service	55	11	27	7	9999	0	56
2011	Less than 3 years in the federal public service	1	32	28	16	9999	24	134
2011	3 to 10 years in the federal public service	2	29	50	11	9999	8	303
2011	11 to 20 years in the federal public service	10	25	40	14	9999	12	115
2011	More than 20 years in the federal public service	50	10	29	5	9999	6	82

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	5	5	3	0	86	8	122
2017	3 to 10 years in the federal public service	38	40	12	7	4	0	78	10	460
2017	11 to 20 years in the federal public service	37	42	9	6	5	1	80	11	547
2017	More than 20 years in the federal public service	41	37	12	7	4	1	78	11	154
2014	Less than 3 years in the federal public service	40	49	7	2	1	1	90	3	102
2014	3 to 10 years in the federal public service	36	40	12	8	4	0	76	12	706
2014	11 to 20 years in the federal public service	38	39	11	9	3	1	77	12	505
2014	More than 20 years in the federal public service	46	41	7	5	2	1	87	7	171
2011	Less than 3 years in the federal public service	34	45	11	7	2	0	80	9	351
2011	3 to 10 years in the federal public service	37	42	8	9	4	1	80	13	995
2011	11 to 20 years in the federal public service	34	44	10	7	5	0	78	11	414
2011	More than 20 years in the federal public service	33	45	10	7	5	0	79	11	231
2008	Less than 3 years in the federal public service	41	41	9	6	3	0	83	9	319
2008	3 to 10 years in the federal public service	37	40	11	8	4	0	77	12	740
2008	11 to 20 years in the federal public service	37	40	11	7	5	0	77	12	222
2008	More than 20 years in the federal public service	44	35	12	3	2	3	82	5	161

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	30	8	7	1	3	0	84	8	122
2017	3 to 10 years in the federal public service	21	41	17	13	7	1	0	62	20	462
2017	11 to 20 years in the federal public service	21	41	18	12	7	2	0	63	19	547
2017	More than 20 years in the federal public service	20	37	20	16	6	1	0	57	22	153
2014	Less than 3 years in the federal public service	34	40	16	8	1	1	0	75	10	102
2014	3 to 10 years in the federal public service	21	42	19	13	4	1	0	63	17	706
2014	11 to 20 years in the federal public service	18	45	18	10	7	1	0	64	18	507
2014	More than 20 years in the federal public service	22	43	18	10	5	1	1	66	16	171
2011	Less than 3 years in the federal public service	28	49	10	8	3	2	0	79	11	353
2011	3 to 10 years in the federal public service	23	42	14	12	7	2	0	66	19	991
2011	11 to 20 years in the federal public service	17	45	18	12	8	1	0	62	20	413
2011	More than 20 years in the federal public service	22	39	16	15	7	0	0	61	23	231

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	14	23	33	19	1	5	55	21	122
2017	3 to 10 years in the federal public service	11	25	37	18	7	1	2	26	37	461
2017	11 to 20 years in the federal public service	13	26	40	15	4	1	1	20	39	546
2017	More than 20 years in the federal public service	9	32	41	11	5	0	1	17	41	152
2014	Less than 3 years in the federal public service	2	19	32	30	11	3	3	44	23	102
2014	3 to 10 years in the federal public service	10	29	35	17	6	1	1	23	41	705
2014	11 to 20 years in the federal public service	16	29	34	16	3	0	1	20	46	506
2014	More than 20 years in the federal public service	12	37	36	9	4	1	1	13	50	171
2011	Less than 3 years in the federal public service	8	20	35	20	12	1	4	34	29	350
2011	3 to 10 years in the federal public service	13	27	35	14	7	1	2	22	42	993
2011	11 to 20 years in the federal public service	19	30	32	12	6	0	1	18	49	411
2011	More than 20 years in the federal public service	17	39	30	10	3	0	2	13	57	229
2008	Less than 3 years in the federal public service	5	22	37	21	10	2	3	33	28	321
2008	3 to 10 years in the federal public service	9	31	37	15	6	0	2	21	41	734
2008	11 to 20 years in the federal public service	14	35	35	13	2	0	0	16	49	223
2008	More than 20 years in the federal public service	16	36	32	15	2	0	0	17	51	161

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	11	17	26	34	2	4	64	17	121
2017	3 to 10 years in the federal public service	12	19	31	23	12	1	2	36	32	461
2017	11 to 20 years in the federal public service	12	21	30	23	10	2	2	34	35	541
2017	More than 20 years in the federal public service	12	22	28	25	11	1	1	37	35	151
2014	Less than 3 years in the federal public service	8	14	29	22	19	5	4	45	24	102
2014	3 to 10 years in the federal public service	13	25	30	20	9	2	2	30	40	705
2014	11 to 20 years in the federal public service	15	24	31	19	8	1	2	28	41	505
2014	More than 20 years in the federal public service	15	20	35	18	10	2	0	29	36	171
2011	Less than 3 years in the federal public service	10	16	27	24	16	4	3	43	29	351
2011	3 to 10 years in the federal public service	13	21	29	20	12	2	2	33	36	992
2011	11 to 20 years in the federal public service	18	24	27	20	8	1	2	29	43	414
2011	More than 20 years in the federal public service	19	25	32	16	4	1	2	22	45	225
2008	Less than 3 years in the federal public service	7	17	26	26	17	4	4	47	25	321
2008	3 to 10 years in the federal public service	13	22	26	23	12	1	2	36	36	739
2008	11 to 20 years in the federal public service	17	22	31	19	7	1	2	27	40	222
2008	More than 20 years in the federal public service	16	30	38	10	5	1	1	15	47	161

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	15	30	12	17	2	5	32	36	122
2017	3 to 10 years in the federal public service	23	28	28	12	6	0	2	19	52	459
2017	11 to 20 years in the federal public service	24	29	30	10	4	1	2	15	55	546
2017	More than 20 years in the federal public service	27	27	33	9	3	0	2	12	55	152
2014	Less than 3 years in the federal public service	16	26	21	21	12	4	0	34	44	101
2014	3 to 10 years in the federal public service	37	26	22	8	4	1	2	13	65	706
2014	11 to 20 years in the federal public service	35	31	22	7	3	0	2	10	68	505
2014	More than 20 years in the federal public service	39	33	19	7	2	0	0	9	72	171
2011	Less than 3 years in the federal public service	25	28	22	13	7	1	3	22	56	352
2011	3 to 10 years in the federal public service	34	25	23	8	6	1	2	14	62	993
2011	11 to 20 years in the federal public service	36	28	21	9	3	0	2	13	66	411
2011	More than 20 years in the federal public service	45	22	22	7	1	0	3	8	70	226
2008	Less than 3 years in the federal public service	19	25	23	15	12	4	3	28	47	321
2008	3 to 10 years in the federal public service	27	26	25	12	6	1	2	18	55	735
2008	11 to 20 years in the federal public service	34	30	19	10	5	0	1	15	65	223
2008	More than 20 years in the federal public service	28	35	26	8	2	0	1	10	64	161

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	7	15	35	37	0	2	74	11	122
2017	3 to 10 years in the federal public service	10	17	32	27	13	0	2	41	27	459
2017	11 to 20 years in the federal public service	11	20	38	22	6	1	2	29	32	541
2017	More than 20 years in the federal public service	10	27	38	19	4	0	1	23	38	151
2014	Less than 3 years in the federal public service	0	8	23	41	25	1	3	68	9	102
2014	3 to 10 years in the federal public service	13	22	31	22	10	1	2	32	36	704
2014	11 to 20 years in the federal public service	17	26	32	19	5	0	1	24	43	507
2014	More than 20 years in the federal public service	19	31	28	20	2	0	1	22	50	170
2011	Less than 3 years in the federal public service	6	14	24	29	22	2	3	54	21	349
2011	3 to 10 years in the federal public service	14	20	32	21	9	1	2	31	36	991
2011	11 to 20 years in the federal public service	17	27	33	16	5	0	1	22	45	414
2011	More than 20 years in the federal public service	26	25	29	15	3	0	1	18	52	227
2008	Less than 3 years in the federal public service	4	14	27	28	20	2	3	51	19	321
2008	3 to 10 years in the federal public service	14	17	32	25	10	1	1	36	32	737
2008	11 to 20 years in the federal public service	17	23	36	14	9	0	1	23	41	221
2008	More than 20 years in the federal public service	26	31	29	12	2	0	0	14	56	161

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	13	17	19	39	4	4	63	19	122
2017	3 to 10 years in the federal public service	19	22	27	17	11	1	3	29	43	460
2017	11 to 20 years in the federal public service	24	27	28	14	5	1	1	20	52	544
2017	More than 20 years in the federal public service	27	31	20	15	5	0	2	20	60	151
2014	Less than 3 years in the federal public service	4	22	24	16	26	4	5	46	28	102
2014	3 to 10 years in the federal public service	24	25	25	15	9	0	2	24	50	704
2014	11 to 20 years in the federal public service	28	30	24	13	4	0	2	17	58	507
2014	More than 20 years in the federal public service	28	32	28	9	3	0	1	12	60	170
2011	Less than 3 years in the federal public service	8	16	27	24	16	3	6	44	27	352
2011	3 to 10 years in the federal public service	21	23	28	16	8	2	3	25	46	993
2011	11 to 20 years in the federal public service	26	27	28	12	5	0	2	17	55	413
2011	More than 20 years in the federal public service	33	27	26	7	4	0	2	11	62	227
2008	Less than 3 years in the federal public service	7	13	28	26	19	2	5	48	22	321
2008	3 to 10 years in the federal public service	14	26	29	17	11	1	3	29	41	734
2008	11 to 20 years in the federal public service	21	28	26	17	7	0	1	24	50	223
2008	More than 20 years in the federal public service	33	27	24	13	3	0	0	16	60	162

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	12	25	22	25	3	5	52	21	122
2017	3 to 10 years in the federal public service	13	20	27	21	13	3	3	36	35	461
2017	11 to 20 years in the federal public service	14	19	28	23	11	2	3	36	35	545
2017	More than 20 years in the federal public service	10	20	27	28	10	1	2	40	32	151
2014	Less than 3 years in the federal public service	9	10	19	20	28	6	8	56	21	102
2014	3 to 10 years in the federal public service	14	17	29	23	12	1	4	37	33	704
2014	11 to 20 years in the federal public service	13	20	33	20	10	1	3	31	35	507
2014	More than 20 years in the federal public service	13	22	30	26	7	0	2	34	36	170
2011	Less than 3 years in the federal public service	11	14	26	18	17	6	8	40	30	352
2011	3 to 10 years in the federal public service	12	19	28	22	13	2	4	37	33	991
2011	11 to 20 years in the federal public service	18	19	30	19	9	2	3	30	38	411
2011	More than 20 years in the federal public service	19	17	32	20	7	0	4	29	38	228
2008	Less than 3 years in the federal public service	8	19	26	20	15	6	6	40	31	321
2008	3 to 10 years in the federal public service	17	23	28	16	13	1	3	29	41	737
2008	11 to 20 years in the federal public service	18	30	21	18	10	1	2	29	49	222
2008	More than 20 years in the federal public service	27	19	25	19	9	0	1	28	47	160

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	19	30	16	15	4	4	35	33	121
2017	3 to 10 years in the federal public service	20	25	30	12	8	3	3	21	47	461
2017	11 to 20 years in the federal public service	19	30	31	10	5	1	3	16	51	546
2017	More than 20 years in the federal public service	23	32	28	13	2	1	1	15	57	152
2014	Less than 3 years in the federal public service	7	19	30	24	14	2	3	40	28	101
2014	3 to 10 years in the federal public service	26	28	26	11	5	2	2	17	56	706
2014	11 to 20 years in the federal public service	32	27	26	9	4	0	2	13	60	507
2014	More than 20 years in the federal public service	32	33	21	8	3	1	1	12	66	171

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	21	3	8	6	1	0	82	14	122
2017	3 to 10 years in the federal public service	43	29	7	13	7	0	0	73	20	460
2017	11 to 20 years in the federal public service	38	33	10	10	9	0	0	72	19	547
2017	More than 20 years in the federal public service	40	30	7	9	14	0	0	69	23	154
2014	Less than 3 years in the federal public service	51	27	9	10	2	0	1	79	12	102
2014	3 to 10 years in the federal public service	41	28	10	13	7	1	0	70	21	706
2014	11 to 20 years in the federal public service	43	27	9	11	10	0	0	70	21	507
2014	More than 20 years in the federal public service	40	26	10	13	10	0	1	66	23	170

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	2	3	3	0	91	7	122
2017	3 to 10 years in the federal public service	46	34	8	8	3	0	81	11	463
2017	11 to 20 years in the federal public service	44	38	8	7	3	0	82	11	545
2017	More than 20 years in the federal public service	42	34	10	8	6	0	76	14	153
2014	Less than 3 years in the federal public service	60	32	7	0	1	0	92	1	102
2014	3 to 10 years in the federal public service	42	38	8	8	4	0	80	12	706
2014	11 to 20 years in the federal public service	46	32	8	10	3	0	79	13	506
2014	More than 20 years in the federal public service	35	38	11	12	3	1	73	15	170

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	29	7	6	4	5	0	83	10	121
2017	3 to 10 years in the federal public service	39	36	14	5	3	4	0	77	8	461
2017	11 to 20 years in the federal public service	39	35	15	4	3	3	0	77	8	546
2017	More than 20 years in the federal public service	35	36	17	5	4	2	1	74	9	154
2014	Less than 3 years in the federal public service	59	24	7	1	3	5	0	88	4	102
2014	3 to 10 years in the federal public service	40	33	14	4	3	6	0	77	8	704
2014	11 to 20 years in the federal public service	41	32	15	5	2	5	0	77	7	507
2014	More than 20 years in the federal public service	35	38	13	5	2	6	1	78	8	171

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	36	3	5	3	0	0	89	8	121
2017	3 to 10 years in the federal public service	39	39	12	6	3	1	0	79	9	463
2017	11 to 20 years in the federal public service	33	43	13	7	3	1	0	78	10	545
2017	More than 20 years in the federal public service	27	48	14	6	3	2	0	76	10	154
2014	Less than 3 years in the federal public service	51	34	7	3	1	4	0	89	4	102
2014	3 to 10 years in the federal public service	38	38	12	6	4	3	0	78	10	705
2014	11 to 20 years in the federal public service	37	35	15	7	3	3	0	75	10	507
2014	More than 20 years in the federal public service	36	38	13	6	3	3	1	77	10	171
2011	Less than 3 years in the federal public service	45	37	10	4	1	2	0	84	6	353
2011	3 to 10 years in the federal public service	31	41	14	6	4	4	0	75	10	994
2011	11 to 20 years in the federal public service	25	40	18	7	7	3	0	67	15	413
2011	More than 20 years in the federal public service	29	35	15	10	8	4	0	66	18	231

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	18	4	2	1	0	0	93	3	121
2017	3 to 10 years in the federal public service	41	39	13	4	3	0	0	80	7	463
2017	11 to 20 years in the federal public service	38	40	11	7	5	0	0	78	11	547
2017	More than 20 years in the federal public service	37	38	11	5	8	1	0	76	13	154
2014	Less than 3 years in the federal public service	64	28	7	1	1	0	0	92	2	101
2014	3 to 10 years in the federal public service	42	37	12	6	2	0	0	79	9	704
2014	11 to 20 years in the federal public service	41	33	13	7	5	0	0	74	13	507
2014	More than 20 years in the federal public service	37	40	10	8	4	1	1	78	12	169
2011	Less than 3 years in the federal public service	56	34	6	3	1	1	0	91	3	353
2011	3 to 10 years in the federal public service	37	40	12	7	4	1	0	77	10	993
2011	11 to 20 years in the federal public service	32	36	14	11	6	0	0	69	17	414
2011	More than 20 years in the federal public service	32	39	11	7	10	0	0	72	17	230
2008	Less than 3 years in the federal public service	56	28	8	7	1	0	0	84	8	320
2008	3 to 10 years in the federal public service	32	42	14	8	3	1	0	75	11	737
2008	11 to 20 years in the federal public service	27	38	15	10	8	1	0	66	19	223
2008	More than 20 years in the federal public service	37	39	12	6	6	0	0	76	12	161

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	20	9	5	5	5	13	76	13	122
2017	3 to 10 years in the federal public service	26	30	13	13	9	4	4	61	25	462
2017	11 to 20 years in the federal public service	24	32	14	12	11	4	3	61	24	546
2017	More than 20 years in the federal public service	24	36	13	11	10	2	4	63	23	154
2014	Less than 3 years in the federal public service	37	30	8	10	2	8	6	77	13	102
2014	3 to 10 years in the federal public service	28	32	12	13	8	3	2	64	23	706
2014	11 to 20 years in the federal public service	33	29	13	11	9	2	2	65	22	508
2014	More than 20 years in the federal public service	26	33	15	11	10	2	4	62	22	171

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	26	9	3	0	3	88	3	122
2017	3 to 10 years in the federal public service	40	40	9	6	1	3	83	7	460
2017	11 to 20 years in the federal public service	41	41	9	4	3	2	84	7	547
2017	More than 20 years in the federal public service	42	41	11	1	2	3	85	3	153
2014	Less than 3 years in the federal public service	50	35	6	1	1	8	92	2	102
2014	3 to 10 years in the federal public service	39	41	13	3	2	2	82	5	705
2014	11 to 20 years in the federal public service	41	40	9	6	1	3	83	8	507
2014	More than 20 years in the federal public service	43	43	8	3	1	2	87	4	170
2011	Less than 3 years in the federal public service	43	39	9	3	0	5	87	3	351
2011	3 to 10 years in the federal public service	38	38	12	5	3	4	79	8	991
2011	11 to 20 years in the federal public service	33	41	15	6	3	3	76	9	415
2011	More than 20 years in the federal public service	40	35	14	5	4	2	77	9	231

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	27	9	11	2	7	1	77	14	122
2017	3 to 10 years in the federal public service	31	38	13	9	5	3	2	72	14	459
2017	11 to 20 years in the federal public service	38	38	12	7	4	1	0	76	11	546
2017	More than 20 years in the federal public service	41	35	9	9	3	3	1	79	12	153
2014	Less than 3 years in the federal public service	31	39	7	16	4	4	0	72	20	102
2014	3 to 10 years in the federal public service	29	35	14	11	6	4	1	68	18	706
2014	11 to 20 years in the federal public service	32	38	12	10	4	3	0	73	14	506
2014	More than 20 years in the federal public service	33	38	12	10	3	3	0	74	14	171
2011	Less than 3 years in the federal public service	35	35	11	9	4	5	2	75	13	352
2011	3 to 10 years in the federal public service	31	35	13	9	6	5	1	70	16	993
2011	11 to 20 years in the federal public service	27	35	12	12	8	5	0	66	21	413
2011	More than 20 years in the federal public service	35	34	12	8	7	1	1	71	16	231
2008	Less than 3 years in the federal public service	34	33	14	8	5	5	0	71	14	320
2008	3 to 10 years in the federal public service	26	34	13	12	8	6	1	65	21	739
2008	11 to 20 years in the federal public service	30	34	14	10	8	3	1	67	19	223
2008	More than 20 years in the federal public service	40	26	13	13	5	3	0	68	18	162

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	29	13	13	4	8	2	67	19	122
2017	3 to 10 years in the federal public service	20	35	19	14	7	4	0	58	23	462
2017	11 to 20 years in the federal public service	26	38	16	11	6	3	0	65	18	547
2017	More than 20 years in the federal public service	24	39	17	11	5	2	2	66	16	153
2014	Less than 3 years in the federal public service	18	28	16	13	8	15	3	56	25	102
2014	3 to 10 years in the federal public service	16	29	22	17	9	5	1	49	28	704
2014	11 to 20 years in the federal public service	20	30	24	14	8	4	1	51	23	507
2014	More than 20 years in the federal public service	17	32	26	11	8	5	1	53	20	171
2011	Less than 3 years in the federal public service	21	34	20	12	3	8	2	61	17	353
2011	3 to 10 years in the federal public service	19	35	19	13	8	5	1	57	23	988
2011	11 to 20 years in the federal public service	19	33	21	12	10	4	1	54	23	413
2011	More than 20 years in the federal public service	23	36	20	10	8	3	0	61	18	230

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	22	12	6	7	13	4	70	16	122
2017	3 to 10 years in the federal public service	13	20	15	16	22	9	4	38	44	462
2017	11 to 20 years in the federal public service	14	21	21	17	19	6	1	38	39	547
2017	More than 20 years in the federal public service	17	21	13	14	23	8	5	44	42	152
2014	Less than 3 years in the federal public service	24	18	23	12	5	18	1	52	20	102
2014	3 to 10 years in the federal public service	11	17	20	22	20	9	2	31	46	706
2014	11 to 20 years in the federal public service	12	19	15	18	25	10	2	34	48	507
2014	More than 20 years in the federal public service	15	15	21	21	17	7	4	34	43	171
2011	Less than 3 years in the federal public service	15	25	18	10	8	18	7	52	24	353
2011	3 to 10 years in the federal public service	11	17	17	19	20	13	3	34	46	990
2011	11 to 20 years in the federal public service	7	15	17	19	27	12	3	25	54	414
2011	More than 20 years in the federal public service	10	17	20	21	20	9	3	31	47	231

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	42	1	6	1	92	7	122
2017	3 to 10 years in the federal public service	36	46	3	11	4	83	14	463
2017	11 to 20 years in the federal public service	33	49	4	11	3	82	14	547
2017	More than 20 years in the federal public service	38	41	3	12	5	79	17	154
2014	Less than 3 years in the federal public service	45	45	1	4	5	89	10	101
2014	3 to 10 years in the federal public service	37	44	5	10	4	81	14	706
2014	11 to 20 years in the federal public service	32	45	5	14	3	78	17	508
2014	More than 20 years in the federal public service	30	48	5	12	4	79	16	171
2011	Less than 3 years in the federal public service	42	49	2	4	2	92	6	352
2011	3 to 10 years in the federal public service	45	42	3	7	3	87	10	994
2011	11 to 20 years in the federal public service	42	41	4	10	3	83	13	415
2011	More than 20 years in the federal public service	44	43	4	7	2	87	9	231
2008	Less than 3 years in the federal public service	50	38	2	8	2	88	10	321
2008	3 to 10 years in the federal public service	47	42	3	7	1	89	8	740
2008	11 to 20 years in the federal public service	42	41	4	8	5	83	13	222
2008	More than 20 years in the federal public service	50	36	3	8	3	86	11	161

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	7	10	1	0	0	82	11	121
2017	3 to 10 years in the federal public service	37	39	6	13	5	0	1	76	18	463
2017	11 to 20 years in the federal public service	39	39	5	11	6	0	0	78	18	546
2017	More than 20 years in the federal public service	46	24	8	14	8	0	0	70	22	154
2014	Less than 3 years in the federal public service	39	41	6	8	6	0	0	80	13	101
2014	3 to 10 years in the federal public service	38	35	8	12	8	0	0	73	20	705
2014	11 to 20 years in the federal public service	33	33	9	14	10	0	0	67	24	507
2014	More than 20 years in the federal public service	39	33	6	12	10	1	0	72	22	171
2011	Less than 3 years in the federal public service	42	36	8	10	4	0	1	79	13	351
2011	3 to 10 years in the federal public service	44	36	7	8	5	0	0	80	13	991
2011	11 to 20 years in the federal public service	42	30	7	14	7	0	0	72	20	412
2011	More than 20 years in the federal public service	41	31	8	12	8	0	0	72	20	231

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	24	5	2	1	0	0	92	3	122
2017	3 to 10 years in the federal public service	53	35	5	5	2	0	0	88	7	460
2017	11 to 20 years in the federal public service	51	36	6	5	2	0	0	86	8	541
2017	More than 20 years in the federal public service	51	31	11	6	1	0	0	82	7	153
2014	Less than 3 years in the federal public service	60	31	4	2	2	1	0	92	4	102
2014	3 to 10 years in the federal public service	47	36	8	5	3	0	0	84	8	704
2014	11 to 20 years in the federal public service	49	33	8	6	3	1	0	83	9	506
2014	More than 20 years in the federal public service	52	35	8	4	1	0	1	88	5	171

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	1	1	1	0	1	97	2	121
2017	3 to 10 years in the federal public service	75	17	2	3	1	1	2	94	4	463
2017	11 to 20 years in the federal public service	73	19	2	3	1	1	1	94	4	541
2017	More than 20 years in the federal public service	71	18	4	2	0	3	1	93	3	153
2014	Less than 3 years in the federal public service	75	19	1	1	1	1	3	97	2	101
2014	3 to 10 years in the federal public service	74	17	4	3	1	0	1	92	4	705
2014	11 to 20 years in the federal public service	72	17	5	3	1	0	1	91	4	508
2014	More than 20 years in the federal public service	67	24	4	2	1	1	1	93	3	171
2011	Less than 3 years in the federal public service	83	10	2	1	1	1	1	95	3	351
2011	3 to 10 years in the federal public service	76	16	3	3	1	1	1	93	4	993
2011	11 to 20 years in the federal public service	78	11	4	4	2	0	1	90	6	415
2011	More than 20 years in the federal public service	70	20	4	3	3	0	1	90	5	230
2008	Less than 3 years in the federal public service	83	12	3	1	1	0	0	95	3	321
2008	3 to 10 years in the federal public service	77	15	2	3	2	0	1	93	4	738
2008	11 to 20 years in the federal public service	76	17	2	3	1	0	1	94	4	222
2008	More than 20 years in the federal public service	77	16	1	4	1	0	0	93	5	161

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	16	4	1	1	1	0	93	3	122
2017	3 to 10 years in the federal public service	68	15	4	6	5	1	2	85	11	463
2017	11 to 20 years in the federal public service	66	19	5	6	3	0	1	86	9	547
2017	More than 20 years in the federal public service	68	16	7	5	2	1	1	85	7	154
2014	Less than 3 years in the federal public service	77	11	4	4	3	0	2	90	7	101
2014	3 to 10 years in the federal public service	66	18	4	5	6	0	1	85	11	704
2014	11 to 20 years in the federal public service	68	17	3	7	4	0	1	86	11	508
2014	More than 20 years in the federal public service	63	20	5	5	4	1	3	85	10	170
2011	Less than 3 years in the federal public service	78	12	3	3	4	0	1	91	6	350
2011	3 to 10 years in the federal public service	71	15	3	6	4	0	1	87	10	993
2011	11 to 20 years in the federal public service	71	13	3	6	6	0	2	85	12	414
2011	More than 20 years in the federal public service	67	20	3	6	4	0	1	88	10	231
2008	Less than 3 years in the federal public service	76	11	4	5	3	0	0	88	8	321
2008	3 to 10 years in the federal public service	72	15	4	6	3	0	0	88	9	737
2008	11 to 20 years in the federal public service	72	15	4	6	3	0	1	87	9	222
2008	More than 20 years in the federal public service	69	16	4	4	5	0	1	87	9	162

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	7	6	4	2	1	1	88	6	122
2017	3 to 10 years in the federal public service	69	14	6	4	3	0	3	86	8	461
2017	11 to 20 years in the federal public service	72	15	3	4	2	0	4	90	7	545
2017	More than 20 years in the federal public service	69	14	5	7	3	1	2	85	10	154
2014	Less than 3 years in the federal public service	74	11	4	3	3	0	6	90	6	102
2014	3 to 10 years in the federal public service	73	12	5	4	4	0	2	87	8	706
2014	11 to 20 years in the federal public service	74	13	5	3	3	0	1	89	6	508
2014	More than 20 years in the federal public service	67	12	4	6	5	1	6	85	11	171
2011	Less than 3 years in the federal public service	73	12	3	5	3	0	4	88	8	352
2011	3 to 10 years in the federal public service	71	14	4	3	4	0	3	88	7	991
2011	11 to 20 years in the federal public service	68	17	4	4	3	0	3	88	8	414
2011	More than 20 years in the federal public service	71	16	3	5	3	0	3	89	8	230
2008	Less than 3 years in the federal public service	70	8	6	3	5	0	7	85	9	321
2008	3 to 10 years in the federal public service	68	14	4	4	5	0	5	87	9	740
2008	11 to 20 years in the federal public service	68	13	5	3	5	2	5	86	9	223
2008	More than 20 years in the federal public service	77	9	5	2	5	0	2	87	8	162

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	7	2	2	2	1	1	94	5	122
2017	3 to 10 years in the federal public service	80	9	3	3	2	0	3	92	5	463
2017	11 to 20 years in the federal public service	80	10	3	1	2	0	4	94	3	546
2017	More than 20 years in the federal public service	74	15	5	2	1	1	2	92	3	153
2014	Less than 3 years in the federal public service	80	13	3	1	1	0	3	95	1	102
2014	3 to 10 years in the federal public service	80	10	3	2	2	0	2	92	4	705
2014	11 to 20 years in the federal public service	79	10	5	2	3	0	2	91	4	507
2014	More than 20 years in the federal public service	78	10	2	4	2	1	4	92	6	171
2011	Less than 3 years in the federal public service	79	12	3	2	1	0	3	94	3	353
2011	3 to 10 years in the federal public service	78	10	3	2	3	0	3	92	5	993
2011	11 to 20 years in the federal public service	79	9	4	3	3	0	2	91	5	413
2011	More than 20 years in the federal public service	80	10	3	3	2	0	2	92	5	231
2008	Less than 3 years in the federal public service	83	6	2	2	2	0	5	93	4	320
2008	3 to 10 years in the federal public service	80	7	2	3	3	0	4	91	6	737
2008	11 to 20 years in the federal public service	78	7	2	3	4	1	4	90	8	223
2008	More than 20 years in the federal public service	82	6	3	2	4	2	2	91	6	162

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	14	5	3	2	1	2	89	6	122
2017	3 to 10 years in the federal public service	62	17	9	5	4	1	4	82	9	462
2017	11 to 20 years in the federal public service	61	19	8	5	2	1	4	83	8	547
2017	More than 20 years in the federal public service	59	20	7	9	1	1	3	82	10	154
2014	Less than 3 years in the federal public service	62	18	4	6	1	0	10	89	7	102
2014	3 to 10 years in the federal public service	58	21	9	5	4	2	3	82	9	705
2014	11 to 20 years in the federal public service	58	20	10	6	3	1	2	80	10	507
2014	More than 20 years in the federal public service	56	18	12	5	4	0	5	78	10	170

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	12	3	2	0	4	1	94	3	122
2017	3 to 10 years in the federal public service	71	17	4	3	1	2	2	91	4	463
2017	11 to 20 years in the federal public service	69	19	5	2	1	2	2	92	3	546
2017	More than 20 years in the federal public service	65	14	10	3	1	3	4	85	4	154
2014	Less than 3 years in the federal public service	69	15	3	4	0	6	3	92	5	102
2014	3 to 10 years in the federal public service	65	21	6	2	1	3	3	91	3	706
2014	11 to 20 years in the federal public service	66	19	6	2	1	2	3	90	3	507
2014	More than 20 years in the federal public service	60	19	11	3	1	2	5	85	4	171
2011	Less than 3 years in the federal public service	69	16	6	2	1	3	4	91	3	353
2011	3 to 10 years in the federal public service	70	16	6	2	1	3	3	91	4	994
2011	11 to 20 years in the federal public service	65	16	8	3	2	3	3	86	5	415
2011	More than 20 years in the federal public service	65	17	11	1	2	2	3	86	3	231
2008	Less than 3 years in the federal public service	70	14	6	3	1	2	3	89	4	320
2008	3 to 10 years in the federal public service	67	19	5	2	1	2	2	91	4	739
2008	11 to 20 years in the federal public service	65	18	7	4	0	3	2	87	5	223
2008	More than 20 years in the federal public service	75	15	6	3	0	0	1	91	3	162

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	5	95	122
2017	3 to 10 years in the federal public service	17	83	461
2017	11 to 20 years in the federal public service	19	81	545
2017	More than 20 years in the federal public service	28	72	154
2014	Less than 3 years in the federal public service	9	91	102
2014	3 to 10 years in the federal public service	20	80	706
2014	11 to 20 years in the federal public service	23	77	506
2014	More than 20 years in the federal public service	22	78	171

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	51	78
2017	11 to 20 years in the federal public service	50	105
2017	More than 20 years in the federal public service	36	43
2014	3 to 10 years in the federal public service	48	144
2014	11 to 20 years in the federal public service	41	120
2014	More than 20 years in the federal public service	42	40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	62	78
2017	11 to 20 years in the federal public service	63	105
2017	More than 20 years in the federal public service	76	43
2014	3 to 10 years in the federal public service	72	144
2014	11 to 20 years in the federal public service	73	120
2014	More than 20 years in the federal public service	72	40

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	9	105
2014	3 to 10 years in the federal public service	3	144
2014	11 to 20 years in the federal public service	15	120

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	78
2017	11 to 20 years in the federal public service	105
2017	More than 20 years in the federal public service	43
2014	3 to 10 years in the federal public service	144
2014	11 to 20 years in the federal public service	120
2014	More than 20 years in the federal public service	40

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	8	144
2014	More than 20 years in the federal public service	0	40

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	40

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	78
2014	3 to 10 years in the federal public service	5	144
2014	11 to 20 years in the federal public service	8	120

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	78
2017	11 to 20 years in the federal public service	40	105
2017	More than 20 years in the federal public service	33	43
2014	3 to 10 years in the federal public service	36	144
2014	11 to 20 years in the federal public service	41	120
2014	More than 20 years in the federal public service	30	40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	78
2017	11 to 20 years in the federal public service	44	105
2017	More than 20 years in the federal public service	57	43
2014	3 to 10 years in the federal public service	48	144
2014	11 to 20 years in the federal public service	56	120
2014	More than 20 years in the federal public service	53	40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	78
2017	11 to 20 years in the federal public service	54	105
2017	More than 20 years in the federal public service	50	43
2014	3 to 10 years in the federal public service	50	144
2014	11 to 20 years in the federal public service	54	120
2014	More than 20 years in the federal public service	58	40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	78
2017	11 to 20 years in the federal public service	43	105
2017	More than 20 years in the federal public service	53	43
2014	3 to 10 years in the federal public service	34	144
2014	11 to 20 years in the federal public service	45	120
2014	More than 20 years in the federal public service	29	40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	78
2017	11 to 20 years in the federal public service	38	105
2017	More than 20 years in the federal public service	41	43
2014	3 to 10 years in the federal public service	37	144
2014	11 to 20 years in the federal public service	32	120
2014	More than 20 years in the federal public service	35	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	78
2017	11 to 20 years in the federal public service	47	105
2017	More than 20 years in the federal public service	54	43
2014	3 to 10 years in the federal public service	60	144
2014	11 to 20 years in the federal public service	51	120
2014	More than 20 years in the federal public service	52	40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	78
2017	11 to 20 years in the federal public service	29	105
2017	More than 20 years in the federal public service	41	43
2014	3 to 10 years in the federal public service	31	144
2014	11 to 20 years in the federal public service	35	120
2014	More than 20 years in the federal public service	27	40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	78
2017	More than 20 years in the federal public service	43
2014	More than 20 years in the federal public service	40

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	78
2017	11 to 20 years in the federal public service	9	105
2014	3 to 10 years in the federal public service	10	144
2014	11 to 20 years in the federal public service	6	120
2014	More than 20 years in the federal public service	0	40

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	78
2017	11 to 20 years in the federal public service	12	105
2014	3 to 10 years in the federal public service	10	144
2014	11 to 20 years in the federal public service	7	120

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	51	78
2017	11 to 20 years in the federal public service	50	105
2017	More than 20 years in the federal public service	49	43
2014	3 to 10 years in the federal public service	44	144
2014	11 to 20 years in the federal public service	43	120
2014	More than 20 years in the federal public service	52	40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	78
2017	11 to 20 years in the federal public service	19	105
2017	More than 20 years in the federal public service	14	43
2014	3 to 10 years in the federal public service	24	144
2014	11 to 20 years in the federal public service	31	120
2014	More than 20 years in the federal public service	22	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	78
2017	11 to 20 years in the federal public service	15	105
2017	More than 20 years in the federal public service	14	43
2014	3 to 10 years in the federal public service	12	144
2014	11 to 20 years in the federal public service	16	120

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	57	78
2017	11 to 20 years in the federal public service	66	105
2017	More than 20 years in the federal public service	53	43
2014	3 to 10 years in the federal public service	51	144
2014	11 to 20 years in the federal public service	45	120
2014	More than 20 years in the federal public service	60	40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	78
2017	11 to 20 years in the federal public service	31	105
2017	More than 20 years in the federal public service	27	43
2014	3 to 10 years in the federal public service	22	144
2014	11 to 20 years in the federal public service	30	120
2014	More than 20 years in the federal public service	30	40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	78
2017	11 to 20 years in the federal public service	10	105
2017	More than 20 years in the federal public service	11	43
2014	3 to 10 years in the federal public service	7	144
2014	11 to 20 years in the federal public service	11	120
2014	More than 20 years in the federal public service	15	40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	78
2017	11 to 20 years in the federal public service	25	105
2017	More than 20 years in the federal public service	21	43
2014	3 to 10 years in the federal public service	17	144
2014	11 to 20 years in the federal public service	22	120
2014	More than 20 years in the federal public service	16	40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	78
2017	11 to 20 years in the federal public service	13	105
2017	More than 20 years in the federal public service	20	43
2014	3 to 10 years in the federal public service	11	144
2014	11 to 20 years in the federal public service	17	120
2014	More than 20 years in the federal public service	12	40

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	105
2014	3 to 10 years in the federal public service	6	144

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	78
2017	11 to 20 years in the federal public service	12	105
2017	More than 20 years in the federal public service	11	43
2014	3 to 10 years in the federal public service	15	144
2014	11 to 20 years in the federal public service	15	120
2014	More than 20 years in the federal public service	17	40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	78
2017	11 to 20 years in the federal public service	12	105
2017	More than 20 years in the federal public service	17	43
2014	3 to 10 years in the federal public service	10	144
2014	11 to 20 years in the federal public service	14	120
2014	More than 20 years in the federal public service	20	40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	78
2017	11 to 20 years in the federal public service	17	105
2017	More than 20 years in the federal public service	25	43
2014	3 to 10 years in the federal public service	31	144
2014	11 to 20 years in the federal public service	26	120
2014	More than 20 years in the federal public service	22	40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	74
2017	11 to 20 years in the federal public service	15	100
2014	11 to 20 years in the federal public service	8	115

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	74
2017	11 to 20 years in the federal public service	13	100
2014	3 to 10 years in the federal public service	15	135
2014	11 to 20 years in the federal public service	11	115

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	74
2017	11 to 20 years in the federal public service	7	100
2014	3 to 10 years in the federal public service	8	135
2014	11 to 20 years in the federal public service	6	115

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	100
2014	3 to 10 years in the federal public service	4	135
2014	11 to 20 years in the federal public service	9	115

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	74
2017	11 to 20 years in the federal public service	14	100
2014	3 to 10 years in the federal public service	10	135
2014	11 to 20 years in the federal public service	7	115

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	74
2017	11 to 20 years in the federal public service	16	100
2014	3 to 10 years in the federal public service	12	135
2014	11 to 20 years in the federal public service	11	115
2014	More than 20 years in the federal public service	18	39

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	74
2017	11 to 20 years in the federal public service	18	100
2014	3 to 10 years in the federal public service	14	135
2014	11 to 20 years in the federal public service	15	115
2014	More than 20 years in the federal public service	18	39

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	74
2017	11 to 20 years in the federal public service	10	100
2014	3 to 10 years in the federal public service	8	135
2014	More than 20 years in the federal public service	13	39

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	74
2017	11 to 20 years in the federal public service	11	100
2017	More than 20 years in the federal public service	27	42
2014	3 to 10 years in the federal public service	11	135
2014	11 to 20 years in the federal public service	15	115

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	74
2017	11 to 20 years in the federal public service	26	100
2017	More than 20 years in the federal public service	34	42
2014	3 to 10 years in the federal public service	27	135
2014	11 to 20 years in the federal public service	35	115
2014	More than 20 years in the federal public service	30	39

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	9	100
2014	3 to 10 years in the federal public service	8	135
2014	11 to 20 years in the federal public service	8	115

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	52	74
2017	11 to 20 years in the federal public service	42	100
2017	More than 20 years in the federal public service	48	42
2014	3 to 10 years in the federal public service	52	135
2014	11 to 20 years in the federal public service	58	115
2014	More than 20 years in the federal public service	52	39

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	74
2017	More than 20 years in the federal public service	0	42

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	74
2017	11 to 20 years in the federal public service	52	100
2017	More than 20 years in the federal public service	61	42
2014	3 to 10 years in the federal public service	58	135
2014	11 to 20 years in the federal public service	61	115
2014	More than 20 years in the federal public service	59	39

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	42

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	74
2017	11 to 20 years in the federal public service	10	100
2017	More than 20 years in the federal public service	22	42
2014	3 to 10 years in the federal public service	8	135
2014	11 to 20 years in the federal public service	13	115
2014	More than 20 years in the federal public service	16	39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	94	6	78
2017	11 to 20 years in the federal public service	89	11	105
2017	More than 20 years in the federal public service	98	2	43

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	10	12	3	2	30	17	69	9	122
2017	3 to 10 years in the federal public service	14	15	14	9	8	32	9	47	30	463
2017	11 to 20 years in the federal public service	13	20	21	10	11	20	5	44	28	547
2017	More than 20 years in the federal public service	13	16	19	13	11	20	6	40	34	154
2014	Less than 3 years in the federal public service	13	15	15	4	2	37	13	56	13	102
2014	3 to 10 years in the federal public service	12	12	21	10	8	29	8	38	29	705
2014	11 to 20 years in the federal public service	9	15	21	12	11	27	5	36	33	508
2014	More than 20 years in the federal public service	9	20	27	14	10	14	6	36	31	171

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	25	9	5	1	16	1	82	8	122
2017	3 to 10 years in the federal public service	26	31	18	6	7	10	1	64	15	462
2017	11 to 20 years in the federal public service	26	32	20	9	8	6	1	61	18	546
2017	More than 20 years in the federal public service	27	32	18	9	9	4	0	62	19	153
2014	Less than 3 years in the federal public service	29	25	16	3	3	19	4	70	9	102
2014	3 to 10 years in the federal public service	19	25	21	11	5	17	3	54	20	705
2014	11 to 20 years in the federal public service	18	25	23	12	9	13	1	49	25	508
2014	More than 20 years in the federal public service	17	29	23	13	9	8	2	51	24	171
2011	Less than 3 years in the federal public service	32	34	16	3	2	13	1	76	6	353
2011	3 to 10 years in the federal public service	26	32	18	8	4	12	0	66	13	994
2011	11 to 20 years in the federal public service	19	33	21	11	7	8	0	57	20	413
2011	More than 20 years in the federal public service	24	36	17	12	7	5	0	63	20	229

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	5	95	122
2017	3 to 10 years in the federal public service	7	93	462
2017	11 to 20 years in the federal public service	8	92	546
2017	More than 20 years in the federal public service	11	89	153
2014	3 to 10 years in the federal public service	8	92	705
2014	11 to 20 years in the federal public service	10	90	508
2014	More than 20 years in the federal public service	8	92	170

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	31	31
2017	11 to 20 years in the federal public service	37	41
2014	3 to 10 years in the federal public service	45	55
2014	11 to 20 years in the federal public service	26	52
2014	More than 20 years in the federal public service	47	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	84	31
2017	11 to 20 years in the federal public service	82	41
2017	More than 20 years in the federal public service	89	15
2014	3 to 10 years in the federal public service	85	55
2014	11 to 20 years in the federal public service	91	52
2014	More than 20 years in the federal public service	87	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	0	41

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	11 to 20 years in the federal public service	41
2017	More than 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	55
2014	11 to 20 years in the federal public service	52
2014	More than 20 years in the federal public service	15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	More than 20 years in the federal public service	0	15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	11	41
2014	More than 20 years in the federal public service	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	31
2017	11 to 20 years in the federal public service	26	42
2014	3 to 10 years in the federal public service	20	55
2014	11 to 20 years in the federal public service	20	51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	21	42
2017	More than 20 years in the federal public service	0	15
2014	3 to 10 years in the federal public service	20	55

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	42
2014	3 to 10 years in the federal public service	13	55
2014	11 to 20 years in the federal public service	16	51

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	11 to 20 years in the federal public service	14	42
2017	More than 20 years in the federal public service	0	15
2014	More than 20 years in the federal public service	0	15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	24	31
2017	11 to 20 years in the federal public service	17	42
2017	More than 20 years in the federal public service	50	15
2014	3 to 10 years in the federal public service	34	55
2014	11 to 20 years in the federal public service	23	51
2014	More than 20 years in the federal public service	45	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	31
2017	11 to 20 years in the federal public service	27	42
2014	3 to 10 years in the federal public service	25	55
2014	11 to 20 years in the federal public service	24	51

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	More than 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	55
2014	More than 20 years in the federal public service	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	11 to 20 years in the federal public service	42
2017	More than 20 years in the federal public service	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	More than 20 years in the federal public service	0	15
2014	11 to 20 years in the federal public service	13	51
2014	More than 20 years in the federal public service	0	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	22	55
2014	11 to 20 years in the federal public service	21	51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	11 to 20 years in the federal public service	42
2017	More than 20 years in the federal public service	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	31
2017	11 to 20 years in the federal public service	17	42
2014	3 to 10 years in the federal public service	16	55
2014	11 to 20 years in the federal public service	12	51

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	31
2017	More than 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	55
2014	11 to 20 years in the federal public service	51
2014	More than 20 years in the federal public service	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	31
2017	11 to 20 years in the federal public service	22	42
2014	3 to 10 years in the federal public service	30	55
2014	11 to 20 years in the federal public service	32	51

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	31
2017	11 to 20 years in the federal public service	35	42
2014	3 to 10 years in the federal public service	33	55
2014	More than 20 years in the federal public service	39	15

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	42
2014	3 to 10 years in the federal public service	13	55
2014	11 to 20 years in the federal public service	12	53

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	10	55
2014	More than 20 years in the federal public service	0	15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	31
2017	11 to 20 years in the federal public service	14	42
2014	3 to 10 years in the federal public service	24	55
2014	11 to 20 years in the federal public service	17	53

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	31
2017	More than 20 years in the federal public service	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	42
2014	3 to 10 years in the federal public service	0	55
2014	11 to 20 years in the federal public service	13	53

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	9	55
2014	11 to 20 years in the federal public service	15	53
2014	More than 20 years in the federal public service	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	31
2017	11 to 20 years in the federal public service	51	42
2017	More than 20 years in the federal public service	57	15
2014	3 to 10 years in the federal public service	53	55
2014	11 to 20 years in the federal public service	54	53
2014	More than 20 years in the federal public service	48	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	28
2014	More than 20 years in the federal public service	0	15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	28
2017	11 to 20 years in the federal public service	18	41
2014	3 to 10 years in the federal public service	15	52

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	More than 20 years in the federal public service	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	More than 20 years in the federal public service	14
2014	11 to 20 years in the federal public service	51
2014	More than 20 years in the federal public service	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	14
2014	11 to 20 years in the federal public service	10	51

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	13	52

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	28
2017	More than 20 years in the federal public service	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	14	52
2014	11 to 20 years in the federal public service	13	51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	28
2017	11 to 20 years in the federal public service	31	41
2014	3 to 10 years in the federal public service	21	52
2014	11 to 20 years in the federal public service	23	51
2014	More than 20 years in the federal public service	41	15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	15	41
2017	More than 20 years in the federal public service	0	14
2014	3 to 10 years in the federal public service	9	52

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	35	28
2017	11 to 20 years in the federal public service	40	41
2017	More than 20 years in the federal public service	44	14
2014	3 to 10 years in the federal public service	46	52
2014	11 to 20 years in the federal public service	49	51
2014	More than 20 years in the federal public service	67	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	28
2017	More than 20 years in the federal public service	14
2014	11 to 20 years in the federal public service	51
2014	More than 20 years in the federal public service	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	51	28
2017	11 to 20 years in the federal public service	55	41
2017	More than 20 years in the federal public service	69	14
2014	3 to 10 years in the federal public service	60	52
2014	11 to 20 years in the federal public service	72	51
2014	More than 20 years in the federal public service	61	15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	28
2017	More than 20 years in the federal public service	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	28
2014	3 to 10 years in the federal public service	15	52
2014	11 to 20 years in the federal public service	17	51

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	94	6	31
2017	11 to 20 years in the federal public service	95	5	42
2017	More than 20 years in the federal public service	100	0	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	6	10	2	1	40	11	75	5	122
2017	3 to 10 years in the federal public service	13	13	15	5	3	38	10	53	17	463
2017	11 to 20 years in the federal public service	15	14	23	4	3	33	7	49	12	546
2017	More than 20 years in the federal public service	17	14	22	5	4	30	7	49	15	154
2014	Less than 3 years in the federal public service	16	14	16	2	2	39	11	60	9	102
2014	3 to 10 years in the federal public service	12	13	21	4	3	38	9	48	13	706
2014	11 to 20 years in the federal public service	10	14	26	6	3	37	5	40	15	507
2014	More than 20 years in the federal public service	9	21	25	6	2	29	7	48	13	171

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	18	5	2	1	23	1	90	4	121
2017	3 to 10 years in the federal public service	27	32	17	4	3	14	2	71	9	462
2017	11 to 20 years in the federal public service	32	31	18	5	3	10	1	71	8	547
2017	More than 20 years in the federal public service	26	37	17	4	5	11	0	71	10	154
2014	Less than 3 years in the federal public service	33	26	15	2	1	20	3	76	4	102
2014	3 to 10 years in the federal public service	20	27	19	5	3	24	3	65	10	704
2014	11 to 20 years in the federal public service	22	29	22	6	3	18	1	61	11	507
2014	More than 20 years in the federal public service	20	31	26	5	2	15	2	61	8	170
2011	Less than 3 years in the federal public service	37	36	9	1	1	16	1	87	2	353
2011	3 to 10 years in the federal public service	32	35	15	3	2	14	0	78	5	992
2011	11 to 20 years in the federal public service	28	39	16	3	4	9	0	74	8	412
2011	More than 20 years in the federal public service	33	34	17	5	3	9	0	73	8	230

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	7	93	122
2017	3 to 10 years in the federal public service	19	81	464
2017	11 to 20 years in the federal public service	24	76	547
2017	More than 20 years in the federal public service	18	82	153
2014	Less than 3 years in the federal public service	10	90	102
2014	3 to 10 years in the federal public service	18	82	704
2014	11 to 20 years in the federal public service	22	78	507
2014	More than 20 years in the federal public service	19	81	171

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	80	20	93
2017	11 to 20 years in the federal public service	85	15	133
2017	More than 20 years in the federal public service	74	26	28
2014	Less than 3 years in the federal public service	89	11	10
2014	3 to 10 years in the federal public service	78	22	128
2014	11 to 20 years in the federal public service	79	21	114
2014	More than 20 years in the federal public service	77	23	34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	60	26	3	4	5	0	1	88	9	74
2017	11 to 20 years in the federal public service	56	27	7	7	2	1	0	84	9	114
2017	More than 20 years in the federal public service	44	33	14	4	0	4	0	81	4	21
2014	3 to 10 years in the federal public service	50	30	8	8	4	0	0	80	12	100
2014	11 to 20 years in the federal public service	52	36	4	6	2	0	0	88	8	91
2014	More than 20 years in the federal public service	50	36	4	7	0	0	4	89	7	26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	28	11	9	7	9	17	65	21	122
2017	3 to 10 years in the federal public service	24	49	10	10	4	1	2	76	14	463
2017	11 to 20 years in the federal public service	32	52	8	4	0	1	3	88	4	546
2017	More than 20 years in the federal public service	34	53	5	1	0	0	6	93	1	154
2014	Less than 3 years in the federal public service	13	26	18	17	10	8	8	47	32	102
2014	3 to 10 years in the federal public service	18	56	11	8	2	2	2	78	11	704
2014	11 to 20 years in the federal public service	26	56	6	6	1	1	4	86	7	507
2014	More than 20 years in the federal public service	30	53	5	2	0	1	10	92	2	169
2011	Less than 3 years in the federal public service	12	47	11	12	6	5	7	67	21	351
2011	3 to 10 years in the federal public service	20	53	10	10	3	1	2	76	14	990
2011	11 to 20 years in the federal public service	26	55	6	8	1	1	3	84	9	415
2011	More than 20 years in the federal public service	37	44	4	4	0	0	11	91	4	231
2008	Less than 3 years in the federal public service	12	38	16	12	11	4	7	57	25	321
2008	3 to 10 years in the federal public service	20	51	12	9	4	2	2	74	13	739
2008	11 to 20 years in the federal public service	36	43	8	7	1	0	5	83	9	223
2008	More than 20 years in the federal public service	45	39	4	2	0	1	8	93	3	162

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	9	13	4	1	36	21	58	12	122
2017	3 to 10 years in the federal public service	8	16	22	8	7	31	7	40	24	460
2017	11 to 20 years in the federal public service	8	24	23	8	4	25	7	48	18	543
2017	More than 20 years in the federal public service	9	22	27	8	2	22	10	46	14	154
2014	Less than 3 years in the federal public service	6	17	20	6	5	35	11	43	20	102
2014	3 to 10 years in the federal public service	5	19	25	8	5	29	9	39	20	703
2014	11 to 20 years in the federal public service	6	20	27	9	7	23	9	38	23	508
2014	More than 20 years in the federal public service	7	13	29	10	6	23	11	30	26	170
2011	Less than 3 years in the federal public service	4	14	19	5	3	40	15	41	17	351
2011	3 to 10 years in the federal public service	7	17	25	10	4	31	7	38	22	989
2011	11 to 20 years in the federal public service	6	18	29	9	8	25	4	34	25	415
2011	More than 20 years in the federal public service	8	22	24	13	5	22	6	42	24	230

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	19	6	1	0	23	18	89	1	122
2017	3 to 10 years in the federal public service	40	30	11	3	1	13	3	83	5	463
2017	11 to 20 years in the federal public service	44	30	10	3	2	8	3	83	6	547
2017	More than 20 years in the federal public service	40	25	14	3	5	5	8	74	10	154
2014	Less than 3 years in the federal public service	28	23	14	1	0	27	7	78	1	101
2014	3 to 10 years in the federal public service	32	33	14	4	2	14	2	77	7	704
2014	11 to 20 years in the federal public service	32	33	15	3	3	10	3	75	8	507
2014	More than 20 years in the federal public service	33	26	19	5	2	5	10	69	9	171
2011	Less than 3 years in the federal public service	32	26	9	3	1	22	7	81	6	351
2011	3 to 10 years in the federal public service	35	30	10	4	3	14	3	79	8	991
2011	11 to 20 years in the federal public service	33	32	13	6	3	10	3	74	11	415
2011	More than 20 years in the federal public service	40	23	10	5	4	7	10	77	11	231
2008	Less than 3 years in the federal public service	31	29	12	3	1	18	6	79	5	321
2008	3 to 10 years in the federal public service	33	34	15	5	1	10	2	76	7	739
2008	11 to 20 years in the federal public service	31	31	13	4	4	13	5	74	10	222
2008	More than 20 years in the federal public service	44	30	10	4	2	2	8	82	7	161

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	17	9	1	0	26	18	82	2	122
2017	3 to 10 years in the federal public service	27	30	16	6	3	16	2	70	10	462
2017	11 to 20 years in the federal public service	29	31	16	6	3	11	3	70	11	545
2017	More than 20 years in the federal public service	26	35	14	6	5	6	7	71	13	154
2014	Less than 3 years in the federal public service	25	20	17	1	1	29	7	70	3	102
2014	3 to 10 years in the federal public service	21	33	17	5	3	18	3	68	10	704
2014	11 to 20 years in the federal public service	21	31	20	7	4	14	3	63	14	507
2014	More than 20 years in the federal public service	18	36	16	6	5	9	10	67	13	171
2011	Less than 3 years in the federal public service	23	24	11	2	2	30	7	76	6	350
2011	3 to 10 years in the federal public service	24	30	15	5	4	20	3	70	11	988
2011	11 to 20 years in the federal public service	22	31	15	9	5	14	3	64	18	414
2011	More than 20 years in the federal public service	30	24	14	7	3	11	11	70	12	228
2008	Less than 3 years in the federal public service	39	23	10	4	1	17	6	80	7	321
2008	3 to 10 years in the federal public service	30	32	15	9	3	9	3	70	13	737
2008	11 to 20 years in the federal public service	29	25	16	9	6	7	6	63	18	222
2008	More than 20 years in the federal public service	39	26	12	6	5	4	8	74	13	162

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	27	3	3	3	1	91	6	122
2017	3 to 10 years in the federal public service	57	24	8	7	3	1	82	11	462
2017	11 to 20 years in the federal public service	57	23	7	6	6	1	80	12	545
2017	More than 20 years in the federal public service	53	24	7	8	7	0	77	16	154

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	18	5	1	2	0	93	2	122
2017	3 to 10 years in the federal public service	61	23	8	4	3	1	85	7	463
2017	11 to 20 years in the federal public service	58	22	11	4	5	1	80	9	544
2017	More than 20 years in the federal public service	56	22	10	4	7	2	79	11	154

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	37	12	8	4	1	1	75	12	121
2017	3 to 10 years in the federal public service	31	43	10	9	4	3	0	76	13	464
2017	11 to 20 years in the federal public service	34	46	9	7	2	2	0	81	10	546
2017	More than 20 years in the federal public service	35	43	12	7	3	1	0	78	10	152

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	40	6	13	1	3	1	79	15	122
2017	3 to 10 years in the federal public service	18	41	12	17	9	2	0	60	27	464
2017	11 to 20 years in the federal public service	18	41	14	18	9	1	0	59	27	546
2017	More than 20 years in the federal public service	15	40	19	14	12	0	0	55	26	153

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	22	18	17	19	1	2	43	38	122
2017	3 to 10 years in the federal public service	13	22	22	16	25	0	1	35	42	463
2017	11 to 20 years in the federal public service	21	24	20	14	17	0	3	47	32	547
2017	More than 20 years in the federal public service	25	31	18	8	15	1	2	58	24	152

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	31	24	5	2	1	69	6	122
2017	3 to 10 years in the federal public service	18	30	24	16	11	0	48	27	463
2017	11 to 20 years in the federal public service	15	29	23	17	14	2	45	32	544
2017	More than 20 years in the federal public service	16	28	28	14	13	1	45	28	154

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	16	11	7	2	1	79	9	122
2017	3 to 10 years in the federal public service	25	31	23	12	6	1	58	19	463
2017	11 to 20 years in the federal public service	16	33	22	16	11	2	49	28	544
2017	More than 20 years in the federal public service	18	24	34	19	5	1	42	24	154

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	22	22	9	5	0	2	63	15	122
2017	3 to 10 years in the federal public service	19	26	22	19	14	0	1	45	32	463
2017	11 to 20 years in the federal public service	13	24	26	18	17	1	2	37	36	545
2017	More than 20 years in the federal public service	11	24	26	21	17	0	1	35	39	154

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	21	8	1	2	1	8	88	3	122
2017	3 to 10 years in the federal public service	43	28	14	5	6	0	3	74	12	461
2017	11 to 20 years in the federal public service	36	30	15	7	6	1	6	70	14	545
2017	More than 20 years in the federal public service	39	20	19	11	3	1	6	64	16	154

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	34	18	6	2	0	0	74	8	122
2017	3 to 10 years in the federal public service	26	29	23	12	8	0	0	56	21	459
2017	11 to 20 years in the federal public service	20	30	25	14	10	0	1	51	24	544
2017	More than 20 years in the federal public service	25	31	20	15	9	1	0	57	24	153

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	23	19	10	5	0	1	66	15	122
2017	3 to 10 years in the federal public service	22	31	23	16	7	1	1	54	23	459
2017	11 to 20 years in the federal public service	19	33	22	15	8	1	1	54	23	544
2017	More than 20 years in the federal public service	15	31	29	14	9	1	2	47	23	152

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	28	22	7	3	0	0	68	10	122
2017	3 to 10 years in the federal public service	20	33	25	13	7	1	1	54	21	460
2017	11 to 20 years in the federal public service	14	32	26	18	9	0	1	46	27	545
2017	More than 20 years in the federal public service	16	30	23	20	12	0	1	45	31	152

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	23	14	11	8	0	0	67	19	122
2017	3 to 10 years in the federal public service	27	30	20	14	8	0	1	57	22	459
2017	11 to 20 years in the federal public service	22	33	20	14	11	0	1	55	25	544
2017	More than 20 years in the federal public service	22	21	25	18	13	1	1	43	32	152

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	29	11	5	1	0	0	83	6	120
2017	3 to 10 years in the federal public service	32	31	22	9	4	1	1	64	14	461
2017	11 to 20 years in the federal public service	27	33	20	12	5	1	2	62	17	545
2017	More than 20 years in the federal public service	20	27	29	14	8	1	1	48	23	153

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	22	12	2	1	2	85	3	122
2017	3 to 10 years in the federal public service	45	29	14	6	4	2	76	10	463
2017	11 to 20 years in the federal public service	46	27	15	6	4	2	74	10	545
2017	More than 20 years in the federal public service	51	23	14	7	3	2	76	10	153

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	5	3	3	1	0	2	93	4	121
2017	3 to 10 years in the federal public service	71	14	5	3	4	1	3	88	7	464
2017	11 to 20 years in the federal public service	70	14	5	3	4	1	3	87	8	547
2017	More than 20 years in the federal public service	60	15	7	9	5	1	4	78	15	153

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	16	4	3	1	2	92	4	122
2017	3 to 10 years in the federal public service	56	25	12	4	1	2	83	5	462
2017	11 to 20 years in the federal public service	49	32	9	5	3	2	83	8	543
2017	More than 20 years in the federal public service	45	41	6	5	1	2	88	6	154

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	11	7	2	3	0	2	89	5	122
2017	3 to 10 years in the federal public service	52	24	13	6	4	1	2	78	10	463
2017	11 to 20 years in the federal public service	53	22	11	6	6	0	2	76	13	545
2017	More than 20 years in the federal public service	50	22	8	13	5	1	1	74	18	154

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	6	3	0	1	13	96	1	122
2017	3 to 10 years in the federal public service	56	13	3	3	0	25	92	4	462
2017	11 to 20 years in the federal public service	48	16	7	2	1	26	86	5	545
2017	More than 20 years in the federal public service	42	24	7	3	1	23	86	5	154

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	10	3	1	0	0	5	96	1	121
2017	3 to 10 years in the federal public service	68	16	5	2	1	0	8	91	3	462
2017	11 to 20 years in the federal public service	64	23	5	2	1	0	6	92	3	545
2017	More than 20 years in the federal public service	70	16	5	1	1	1	5	93	2	154

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	8	13	10	12	1	2	64	22	121
2017	3 to 10 years in the federal public service	60	20	6	5	5	0	5	84	10	464
2017	11 to 20 years in the federal public service	70	15	5	2	4	0	5	89	6	545
2017	More than 20 years in the federal public service	69	15	8	0	2	1	4	89	2	153

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	8	4	2	0	0	86	6	120
2017	3 to 10 years in the federal public service	51	28	13	3	2	1	2	81	5	464
2017	11 to 20 years in the federal public service	48	30	12	4	2	0	3	81	7	543
2017	More than 20 years in the federal public service	51	23	12	4	4	1	5	78	8	153

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	39	33	8	2	1	57	9	122
2017	3 to 10 years in the federal public service	7	35	38	14	5	0	42	20	464
2017	11 to 20 years in the federal public service	8	29	41	14	6	1	37	21	547
2017	More than 20 years in the federal public service	13	29	35	16	7	0	42	23	154

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	32	34	19	0	53	14	122
2017	3 to 10 years in the federal public service	9	16	43	25	7	0	32	25	463
2017	11 to 20 years in the federal public service	8	23	41	20	7	1	27	32	545
2017	More than 20 years in the federal public service	8	26	40	21	5	0	25	34	153

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	24	23	12	17	3	1	19	81	122
2017	3 to 10 years in the federal public service	19	21	21	12	24	2	0	20	80	464
2017	11 to 20 years in the federal public service	32	26	20	9	9	3	1	33	67	546
2017	More than 20 years in the federal public service	35	29	15	8	9	3	1	37	63	152

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	99
2017	3 to 10 years in the federal public service	27	364
2017	11 to 20 years in the federal public service	12	352
2017	More than 20 years in the federal public service	10	90

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	99
2017	3 to 10 years in the federal public service	41	364
2017	11 to 20 years in the federal public service	26	352
2017	More than 20 years in the federal public service	25	90

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	99
2017	3 to 10 years in the federal public service	26	364
2017	11 to 20 years in the federal public service	20	352
2017	More than 20 years in the federal public service	15	90

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	99
2017	3 to 10 years in the federal public service	50	364
2017	11 to 20 years in the federal public service	55	352
2017	More than 20 years in the federal public service	55	90

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	99
2017	3 to 10 years in the federal public service	13	364
2017	11 to 20 years in the federal public service	9	352
2017	More than 20 years in the federal public service	2	90

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	99
2017	3 to 10 years in the federal public service	35	364
2017	11 to 20 years in the federal public service	39	352
2017	More than 20 years in the federal public service	33	90

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	3	55	18	7	5	13	96
2017	3 to 10 years in the federal public service	2	34	22	12	6	24	350
2017	11 to 20 years in the federal public service	4	42	21	11	7	15	347
2017	More than 20 years in the federal public service	5	51	19	9	3	13	90

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	23	8	13	23	3	7	52	40	99
2017	3 to 10 years in the federal public service	8	20	19	20	26	2	5	30	50	364
2017	11 to 20 years in the federal public service	13	20	16	16	22	2	10	37	44	354
2017	More than 20 years in the federal public service	6	23	22	16	24	1	8	32	44	89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	13	8	24	42	2	4	22	70	99
2017	3 to 10 years in the federal public service	1	6	7	20	62	2	3	7	85	364
2017	11 to 20 years in the federal public service	1	8	12	19	51	3	7	10	77	354
2017	More than 20 years in the federal public service	3	8	16	20	47	2	4	12	71	90

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.