2017 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 45 6 9 7 0 0 78 16 496
2017 EC-02 24 52 10 5 10 0 0 76 14 21
2017 EC-03 21 43 7 21 7 0 0 64 29 14
2017 EC-04 40 36 13 4 7 0 0 76 11 45
2017 EC-05 33 44 5 12 7 0 0 77 19 131
2017 EC-06 29 49 5 9 7 0 0 79 16 148
2017 EC-07 38 45 6 6 5 0 0 83 11 101
2017 EC-08 57 19 10 5 10 0 0 76 14 21
2014 EC 26 47 11 10 6 0 0 73 16 497
2014 EC-02 21 50 8 17 4 0 0 71 21 24
2014 EC-03 55 27 18 0 0 0 0 82 0 11
2014 EC-04 32 41 15 10 2 0 0 73 13 41
2014 EC-05 25 48 12 6 8 1 0 73 14 148
2014 EC-06 28 44 10 11 8 0 0 71 19 146
2014 EC-07 25 49 8 15 3 0 0 74 18 96
2014 EC-08 10 65 10 10 5 0 0 75 15 20
2011 EC 30 43 12 11 5 0 0 73 15 547
2011 EC-02 27 42 15 8 8 0 0 69 15 26
2011 EC-03 25 42 0 17 17 0 0 67 33 12
2011 EC-04 34 39 11 11 5 0 0 73 16 64
2011 EC-05 31 39 15 12 3 0 0 70 15 178
2011 EC-06 30 44 10 12 4 0 0 74 16 134
2011 EC-07 30 47 10 9 5 0 0 76 13 105
2011 EC-08 24 47 18 6 6 0 0 71 12 17

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 41 9 12 9 0 0 70 21 496
2017 EC-02 19 43 10 5 24 0 0 62 29 21
2017 EC-03 29 43 0 14 14 0 0 71 29 14
2017 EC-04 36 44 4 9 4 2 0 82 14 45
2017 EC-05 27 38 13 13 7 0 1 66 21 132
2017 EC-06 26 46 8 11 8 0 0 72 20 148
2017 EC-07 33 36 11 11 9 0 0 69 20 101
2017 EC-08 40 30 0 20 10 0 0 70 30 20

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 38 7 5 3 0 0 85 8 497
2017 EC-02 47 33 10 5 5 0 0 81 10 21
2017 EC-03 43 36 7 7 7 0 0 79 14 14
2017 EC-04 53 36 7 4 0 0 0 89 4 45
2017 EC-05 45 38 6 7 3 1 0 84 10 132
2017 EC-06 36 45 12 4 3 0 0 81 7 148
2017 EC-07 57 34 4 4 2 0 0 90 6 101
2017 EC-08 52 34 0 14 0 0 0 86 14 21
2014 EC 55 32 9 3 1 0 0 87 4 497
2014 EC-02 54 38 4 0 4 0 0 92 4 24
2014 EC-03 82 18 0 0 0 0 0 100 0 11
2014 EC-04 48 44 8 0 0 0 0 92 0 41
2014 EC-05 55 30 8 5 1 0 0 86 6 148
2014 EC-06 47 37 12 3 1 1 0 85 3 146
2014 EC-07 62 28 6 4 0 0 0 90 4 96
2014 EC-08 70 10 20 0 0 0 0 80 0 20
2011 EC 50 38 7 4 1 1 0 88 5 545
2011 EC-02 46 42 12 0 0 0 0 88 0 26
2011 EC-03 58 33 8 0 0 0 0 92 0 12
2011 EC-04 51 38 8 2 2 0 0 89 3 63
2011 EC-05 52 32 10 5 1 1 0 84 6 178
2011 EC-06 48 42 2 4 2 2 0 92 6 133
2011 EC-07 51 38 6 4 1 0 0 90 5 105
2011 EC-08 53 35 0 12 0 0 0 88 12 17

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 36 40 11 8 5 0 0 76 13 496
2017 EC-02 19 62 14 0 5 0 0 81 5 21
2017 EC-03 36 21 29 7 7 0 0 57 14 14
2017 EC-04 42 38 13 4 2 0 0 80 7 45
2017 EC-05 37 38 10 8 7 1 0 76 14 131
2017 EC-06 31 42 11 11 4 0 0 73 15 148
2017 EC-07 40 39 10 6 5 0 0 79 11 101
2017 EC-08 52 29 10 10 0 0 0 81 10 21
2014 EC 32 38 15 9 4 0 0 71 14 496
2014 EC-02 42 38 13 4 4 0 0 79 8 24
2014 EC-03 64 18 18 0 0 0 0 82 0 11
2014 EC-04 41 41 10 5 2 0 0 82 7 41
2014 EC-05 31 40 16 8 5 1 0 71 13 148
2014 EC-06 28 38 16 12 5 1 0 66 18 146
2014 EC-07 35 40 10 11 4 0 0 75 15 95
2014 EC-08 20 25 45 10 0 0 0 45 10 20
2011 EC 37 42 11 8 2 0 0 79 10 547
2011 EC-02 31 46 12 12 0 0 0 77 12 26
2011 EC-03 25 42 8 17 8 0 0 67 25 12
2011 EC-04 36 47 6 8 3 0 0 83 11 64
2011 EC-05 39 38 15 7 1 0 0 77 8 178
2011 EC-06 37 44 9 7 3 0 0 81 10 134
2011 EC-07 41 39 9 9 3 0 0 80 11 105
2011 EC-08 29 53 12 6 0 0 0 82 6 17

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 35 16 14 7 1 0 62 22 496
2017 EC-02 38 24 14 10 10 5 0 65 20 21
2017 EC-03 43 21 14 14 7 0 0 64 21 14
2017 EC-04 47 31 7 13 2 0 0 78 16 45
2017 EC-05 25 36 20 10 8 1 0 62 18 131
2017 EC-06 22 35 18 15 9 1 1 58 24 148
2017 EC-07 21 43 16 14 6 1 0 64 20 101
2017 EC-08 33 14 19 29 5 0 0 48 33 21
2014 EC 16 32 24 18 10 0 0 48 28 496
2014 EC-02 21 29 33 13 4 0 0 50 17 24
2014 EC-03 55 18 9 0 18 0 0 73 18 11
2014 EC-04 22 44 25 5 5 0 0 65 10 41
2014 EC-05 16 36 26 15 7 0 0 52 22 148
2014 EC-06 12 33 19 23 13 0 1 45 36 146
2014 EC-07 15 23 27 20 14 1 0 38 34 95
2014 EC-08 10 15 25 45 5 0 0 25 50 20
2011 EC 19 36 20 14 9 1 0 56 24 544
2011 EC-02 27 27 19 19 8 0 0 54 27 26
2011 EC-03 25 25 25 0 25 0 0 50 25 12
2011 EC-04 32 41 14 5 6 2 0 74 11 63
2011 EC-05 20 37 20 16 8 0 0 57 24 178
2011 EC-06 14 38 20 14 11 3 1 54 26 133
2011 EC-07 13 38 24 16 7 1 0 52 23 104
2011 EC-08 24 24 12 18 24 0 0 47 41 17

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 35 14 13 8 1 0 64 21 496
2017 EC-02 43 19 14 14 5 5 0 65 20 21
2017 EC-03 43 29 0 21 7 0 0 71 29 14
2017 EC-04 51 24 11 11 2 0 0 76 13 45
2017 EC-05 25 40 15 11 7 1 0 66 19 132
2017 EC-06 25 35 17 12 11 0 0 60 23 148
2017 EC-07 24 42 14 13 7 1 0 66 20 101
2017 EC-08 25 25 20 25 5 0 0 50 30 20
2014 EC 15 35 20 20 9 0 0 50 29 497
2014 EC-02 21 33 21 17 8 0 0 54 25 24
2014 EC-03 55 18 9 0 18 0 0 73 18 11
2014 EC-04 19 52 22 7 0 0 0 71 7 41
2014 EC-05 14 42 22 16 6 0 0 56 22 148
2014 EC-06 12 33 18 25 12 1 0 46 37 146
2014 EC-07 15 28 22 22 13 0 0 43 35 96
2014 EC-08 10 20 25 40 5 0 0 30 45 20
2011 EC 20 38 16 17 9 0 0 58 26 544
2011 EC-02 23 27 23 15 8 0 4 52 24 26
2011 EC-03 25 25 25 0 25 0 0 50 25 12
2011 EC-04 35 33 11 14 6 0 0 68 21 63
2011 EC-05 21 34 20 17 7 0 0 55 25 178
2011 EC-06 15 46 12 16 10 0 1 62 26 134
2011 EC-07 13 44 17 17 10 0 0 56 27 103
2011 EC-08 24 24 18 18 18 0 0 47 35 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 26 19 14 12 3 0 53 27 497
2017 EC-02 33 29 10 14 10 5 0 65 25 21
2017 EC-03 29 43 0 14 14 0 0 71 29 14
2017 EC-04 36 22 16 13 11 2 0 59 25 45
2017 EC-05 26 25 21 12 13 2 0 52 26 132
2017 EC-06 25 28 18 13 12 4 0 55 27 148
2017 EC-07 23 25 24 17 9 3 0 49 26 101
2017 EC-08 9 29 29 24 10 0 0 38 33 21
2014 EC 18 25 20 19 12 4 1 46 33 497
2014 EC-02 21 17 25 13 17 4 4 41 32 24
2014 EC-03 64 9 9 0 18 0 0 73 18 11
2014 EC-04 22 27 22 22 2 5 0 51 26 41
2014 EC-05 20 30 17 19 9 5 1 52 30 148
2014 EC-06 15 23 25 17 14 5 0 40 33 146
2014 EC-07 17 23 19 24 12 4 1 42 38 96
2014 EC-08 10 25 15 30 20 0 0 35 50 20
2011 EC 23 28 19 13 10 6 0 55 25 544
2011 EC-02 31 8 19 23 12 8 0 42 38 26
2011 EC-03 17 8 17 33 8 17 0 30 50 12
2011 EC-04 32 30 14 11 6 6 0 66 19 63
2011 EC-05 22 29 22 12 10 4 1 54 22 178
2011 EC-06 24 26 17 10 15 7 1 54 27 134
2011 EC-07 18 41 14 12 9 6 0 63 21 104
2011 EC-08 24 18 24 24 6 6 0 44 31 17
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 27 9 7 4 2 0 81 11 496
2017 EC-02 38 38 10 10 0 5 0 80 10 21
2017 EC-03 57 29 7 0 7 0 0 86 7 14
2017 EC-04 60 27 11 0 2 0 0 87 2 45
2017 EC-05 50 25 7 6 7 4 0 79 13 132
2017 EC-06 55 25 10 7 2 1 0 81 9 148
2017 EC-07 53 24 8 11 2 1 1 79 13 101
2017 EC-08 50 30 5 10 5 0 0 80 15 20
2014 EC 45 31 11 5 6 2 0 78 11 496
2014 EC-02 46 25 4 8 4 13 0 81 14 24
2014 EC-03 64 27 9 0 0 0 0 91 0 11
2014 EC-04 54 32 2 5 0 7 0 92 5 41
2014 EC-05 45 32 14 5 3 1 0 78 9 148
2014 EC-06 48 27 8 6 10 1 1 76 16 146
2014 EC-07 40 37 16 3 3 1 0 78 6 95
2014 EC-08 40 30 5 10 15 0 0 70 25 20
2011 EC 46 30 8 8 5 2 1 78 13 545
2011 EC-02 65 12 12 4 8 0 0 77 12 26
2011 EC-03 33 33 0 17 17 0 0 67 33 12
2011 EC-04 52 28 13 3 5 0 0 80 8 64
2011 EC-05 47 28 7 8 5 3 2 79 14 177
2011 EC-06 41 34 8 8 5 4 2 79 13 133
2011 EC-07 41 35 10 10 4 0 0 76 13 105
2011 EC-08 41 18 12 12 12 6 0 63 25 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 31 8 8 6 1 0 78 14 495
2017 EC-02 43 33 9 10 5 0 0 76 14 21
2017 EC-03 36 43 7 7 7 0 0 79 14 14
2017 EC-04 51 22 13 11 2 0 0 73 13 45
2017 EC-05 40 35 9 8 7 1 0 76 15 132
2017 EC-06 49 30 7 8 6 0 0 79 14 147
2017 EC-07 52 27 5 9 7 1 0 79 16 101
2017 EC-08 55 25 5 10 5 0 0 80 15 20
2014 EC 43 36 7 8 5 0 1 80 13 497
2014 EC-02 54 25 4 4 8 0 4 83 13 24
2014 EC-03 73 27 0 0 0 0 0 100 0 11
2014 EC-04 42 46 2 7 0 2 0 90 7 41
2014 EC-05 41 40 7 7 4 0 0 81 11 148
2014 EC-06 40 33 8 11 8 0 1 74 19 146
2014 EC-07 46 35 9 6 3 0 0 81 9 96
2014 EC-08 45 30 5 10 10 0 0 75 20 20
2011 EC 41 36 6 8 8 1 0 77 16 545
2011 EC-02 50 31 0 8 12 0 0 81 19 26
2011 EC-03 25 50 8 0 17 0 0 75 17 12
2011 EC-04 50 34 5 5 6 0 0 84 11 64
2011 EC-05 40 34 8 10 6 1 1 76 16 177
2011 EC-06 37 35 8 8 8 3 0 74 17 133
2011 EC-07 42 39 4 10 6 0 0 81 15 105
2011 EC-08 41 24 6 12 18 0 0 65 29 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 26 8 8 6 1 0 77 14 496
2017 EC-02 45 25 15 5 10 0 0 70 15 20
2017 EC-03 50 21 14 7 7 0 0 71 14 14
2017 EC-04 56 31 4 4 4 0 0 87 9 45
2017 EC-05 50 20 9 10 9 1 0 72 19 132
2017 EC-06 51 27 9 7 5 1 0 79 12 148
2017 EC-07 47 33 5 10 5 1 0 80 15 101
2017 EC-08 62 14 5 5 14 0 0 76 19 21
2014 EC 44 30 9 11 6 0 0 74 18 497
2014 EC-02 42 33 8 8 8 0 0 75 17 24
2014 EC-03 64 27 0 9 0 0 0 91 9 11
2014 EC-04 47 39 10 5 0 0 0 85 5 41
2014 EC-05 45 28 9 12 5 0 0 73 18 148
2014 EC-06 42 30 5 12 10 0 1 73 22 146
2014 EC-07 43 29 14 10 4 0 0 72 15 96
2014 EC-08 50 10 5 20 10 0 5 63 32 20

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 36 13 12 7 7 0 65 21 496
2017 EC-02 38 19 10 14 14 5 0 60 30 21
2017 EC-03 50 21 7 7 7 7 0 77 15 14
2017 EC-04 33 40 7 4 2 13 0 85 8 45
2017 EC-05 17 38 18 9 8 9 0 61 19 131
2017 EC-06 24 34 11 16 6 8 0 63 24 148
2017 EC-07 29 35 13 12 9 2 0 66 21 101
2017 EC-08 19 43 10 19 5 5 0 65 25 21
2014 EC 16 33 17 14 11 9 0 54 28 496
2014 EC-02 17 33 13 8 21 8 0 55 32 24
2014 EC-03 45 27 9 0 18 0 0 73 18 11
2014 EC-04 27 34 13 10 2 15 0 71 14 41
2014 EC-05 17 36 15 12 8 11 0 60 23 148
2014 EC-06 11 31 17 15 14 10 1 47 33 145
2014 EC-07 16 31 18 17 15 4 0 49 33 96
2014 EC-08 15 40 25 10 10 0 0 55 20 20
2011 EC 18 32 17 12 10 10 1 56 24 546
2011 EC-02 28 16 8 16 16 12 4 52 38 25
2011 EC-03 17 25 17 17 17 8 0 45 36 12
2011 EC-04 30 23 13 6 8 17 3 67 18 64
2011 EC-05 21 30 21 9 8 10 1 57 19 178
2011 EC-06 13 35 19 13 10 10 1 53 26 134
2011 EC-07 11 43 16 17 8 5 0 57 26 105
2011 EC-08 12 35 12 12 29 0 0 47 41 17

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 37 13 15 12 3 0 58 28 496
2017 EC-02 33 19 10 14 19 5 0 55 35 21
2017 EC-03 29 36 7 7 7 14 0 75 17 14
2017 EC-04 29 33 18 9 4 7 0 67 14 45
2017 EC-05 16 38 17 14 11 2 0 56 26 132
2017 EC-06 16 40 9 19 13 3 0 58 33 147
2017 EC-07 20 40 13 12 16 0 0 60 28 101
2017 EC-08 24 24 24 19 5 5 0 50 25 21
2014 EC 14 27 20 20 17 2 0 42 37 496
2014 EC-02 21 29 8 21 17 4 0 52 39 24
2014 EC-03 45 27 9 0 18 0 0 73 18 11
2014 EC-04 24 27 30 5 7 7 0 55 13 41
2014 EC-05 15 30 19 20 13 3 0 46 34 147
2014 EC-06 9 27 18 23 21 1 1 37 44 146
2014 EC-07 16 24 19 19 22 1 0 40 41 96
2014 EC-08 5 25 35 25 10 0 0 30 35 20
2011 EC 13 29 18 20 17 3 0 44 38 542
2011 EC-02 23 35 8 15 15 0 4 60 32 26
2011 EC-03 8 33 17 17 25 0 0 42 42 12
2011 EC-04 27 34 13 11 8 8 0 66 20 64
2011 EC-05 15 28 19 19 15 2 0 44 36 175
2011 EC-06 7 33 17 20 19 5 0 42 41 133
2011 EC-07 9 24 23 28 17 0 0 32 45 105
2011 EC-08 12 35 6 12 35 0 0 47 47 17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 35 16 16 15 4 0 50 33 497
2017 EC-02 24 24 5 9 24 14 0 56 39 21
2017 EC-03 14 36 14 7 14 14 0 58 25 14
2017 EC-04 16 33 24 9 7 11 0 55 18 45
2017 EC-05 10 36 18 17 13 4 1 49 32 132
2017 EC-06 11 35 12 20 16 4 1 49 38 148
2017 EC-07 14 37 16 15 19 0 0 51 34 101
2017 EC-08 19 43 14 14 10 0 0 62 24 21
2014 EC 10 21 19 26 20 4 0 32 48 496
2014 EC-02 13 25 25 17 17 4 0 39 35 24
2014 EC-03 45 18 9 9 18 0 0 64 27 11
2014 EC-04 17 22 23 12 15 10 0 44 30 40
2014 EC-05 12 25 18 22 18 5 0 39 42 148
2014 EC-06 6 19 18 33 21 3 0 25 56 146
2014 EC-07 6 22 19 29 23 1 0 28 53 96
2014 EC-08 5 5 30 30 30 0 0 10 60 20
2011 EC 6 27 14 28 18 6 0 35 50 546
2011 EC-02 12 31 8 15 23 12 0 48 43 26
2011 EC-03 8 17 8 8 33 25 0 33 56 12
2011 EC-04 9 42 14 19 9 6 0 55 30 64
2011 EC-05 7 24 19 28 16 5 0 33 46 177
2011 EC-06 5 28 10 28 23 5 0 35 54 134
2011 EC-07 1 22 18 39 17 3 0 24 58 105
2011 EC-08 12 24 0 29 35 0 0 35 65 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 31 13 16 16 4 0 52 34 496
2017 EC-02 38 14 10 14 19 5 0 55 35 21
2017 EC-03 43 14 7 14 14 7 0 62 31 14
2017 EC-04 22 24 20 7 18 9 0 51 27 45
2017 EC-05 17 35 13 17 13 5 1 55 31 132
2017 EC-06 14 31 13 19 18 4 0 47 39 148
2017 EC-07 21 33 11 17 18 0 0 54 35 100
2017 EC-08 15 38 10 24 14 0 0 52 38 21
2014 EC 11 24 16 22 21 6 0 37 46 496
2014 EC-02 13 29 8 21 25 4 0 43 48 24
2014 EC-03 45 9 27 0 18 0 0 55 18 11
2014 EC-04 12 30 15 15 15 15 0 49 34 41
2014 EC-05 12 27 14 24 17 7 0 42 43 148
2014 EC-06 7 21 18 22 25 6 0 30 50 146
2014 EC-07 11 25 12 26 20 6 0 38 49 95
2014 EC-08 5 20 30 25 20 0 0 25 45 20
2011 EC 8 25 17 24 16 10 0 37 44 546
2011 EC-02 12 19 27 15 19 8 0 33 38 26
2011 EC-03 0 25 17 8 42 8 0 27 55 12
2011 EC-04 11 34 11 20 11 13 0 52 36 64
2011 EC-05 8 24 19 27 12 10 0 36 43 177
2011 EC-06 4 29 15 19 19 13 0 39 44 134
2011 EC-07 7 19 22 30 15 7 0 28 49 105
2011 EC-08 12 29 6 29 24 0 0 41 53 17

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 33 17 22 17 2 0 43 39 495
2017 EC-02 24 29 9 10 29 0 0 53 38 21
2017 EC-03 21 21 29 0 21 7 0 46 23 14
2017 EC-04 20 27 16 24 9 4 0 49 35 45
2017 EC-05 9 30 23 22 15 1 0 39 37 131
2017 EC-06 5 35 14 26 18 3 0 41 45 148
2017 EC-07 5 42 15 19 19 0 0 47 38 100
2017 EC-08 19 24 14 29 14 0 0 43 43 21
2014 EC 8 23 17 27 22 2 0 32 50 497
2014 EC-02 13 25 17 8 33 4 0 39 43 24
2014 EC-03 27 36 18 0 18 0 0 64 18 11
2014 EC-04 12 27 19 22 15 5 0 41 38 41
2014 EC-05 9 26 16 26 22 2 0 35 49 148
2014 EC-06 6 20 18 28 24 3 1 27 54 146
2014 EC-07 5 23 17 34 21 0 0 28 55 96
2014 EC-08 10 20 15 35 20 0 0 30 55 20
2011 EC 7 26 12 31 22 1 0 33 54 545
2011 EC-02 12 23 12 27 19 4 4 38 50 26
2011 EC-03 8 25 17 17 33 0 0 33 50 12
2011 EC-04 13 39 11 25 8 5 0 54 34 64
2011 EC-05 7 24 18 28 22 1 0 32 50 176
2011 EC-06 7 24 8 36 23 1 1 32 60 134
2011 EC-07 2 23 9 40 26 1 0 25 66 105
2011 EC-08 6 24 6 12 53 0 0 29 65 17
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 42 11 10 9 1 0 70 19 497
2017 EC-02 19 43 10 10 14 0 5 65 25 21
2017 EC-03 36 29 14 7 14 0 0 64 21 14
2017 EC-04 31 38 18 4 7 2 0 70 11 45
2017 EC-05 26 42 13 10 8 1 0 69 18 132
2017 EC-06 25 47 8 12 7 1 0 73 19 148
2017 EC-07 30 42 10 9 10 0 0 71 19 101
2017 EC-08 43 29 0 14 14 0 0 71 29 21
2014 EC 23 36 13 18 9 0 0 60 27 496
2014 EC-02 38 25 13 17 4 0 4 65 22 24
2014 EC-03 55 18 18 9 0 0 0 73 9 11
2014 EC-04 19 49 15 5 12 0 0 68 17 41
2014 EC-05 22 41 11 19 6 1 1 64 25 148
2014 EC-06 22 36 8 22 11 1 0 58 33 145
2014 EC-07 21 35 19 18 7 0 0 56 25 96
2014 EC-08 25 15 20 20 20 0 0 40 40 20
2011 EC 24 40 14 14 8 0 0 65 22 546
2011 EC-02 35 35 8 8 15 0 0 69 23 26
2011 EC-03 17 42 8 25 8 0 0 58 33 12
2011 EC-04 28 42 14 8 8 0 0 70 16 64
2011 EC-05 25 42 15 14 4 1 0 67 18 177
2011 EC-06 20 39 16 16 9 0 0 59 25 134
2011 EC-07 23 44 12 10 10 0 0 67 21 105
2011 EC-08 18 29 18 24 12 0 0 47 35 17

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 43 7 14 7 0 0 72 21 495
2017 EC-02 24 38 10 24 5 0 0 62 28 21
2017 EC-03 21 43 14 14 7 0 0 64 21 14
2017 EC-04 38 44 9 7 2 0 0 82 9 45
2017 EC-05 27 44 6 15 7 0 0 71 23 132
2017 EC-06 30 42 7 15 6 0 0 72 21 148
2017 EC-07 30 43 6 13 8 0 0 73 21 100
2017 EC-08 43 34 5 14 5 0 0 76 19 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 22 15 15 12 20 4 44 35 497
2017 EC-02 24 14 24 5 14 10 10 47 24 21
2017 EC-03 14 14 14 7 0 43 7 57 14 14
2017 EC-04 13 11 13 9 16 29 9 39 39 45
2017 EC-05 9 16 16 15 11 29 4 37 39 132
2017 EC-06 9 18 16 18 13 23 3 37 42 148
2017 EC-07 16 40 15 13 11 4 2 59 25 101
2017 EC-08 19 48 10 14 5 5 0 70 20 21
2014 EC 8 23 18 18 14 16 3 38 40 497
2014 EC-02 8 25 13 4 13 33 4 53 27 24
2014 EC-03 27 36 9 9 0 18 0 78 11 11
2014 EC-04 5 25 22 5 2 34 7 51 12 41
2014 EC-05 5 18 20 16 13 22 6 33 39 148
2014 EC-06 7 21 15 26 18 11 2 31 51 146
2014 EC-07 11 30 17 23 17 2 0 42 40 96
2014 EC-08 10 30 25 20 5 10 0 44 28 20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 32 6 11 5 1 0 77 16 496
2017 EC-02 38 33 5 19 5 0 0 72 24 21
2017 EC-03 43 36 0 14 7 0 0 79 21 14
2017 EC-04 56 22 9 7 4 2 0 80 11 45
2017 EC-05 41 31 5 11 10 3 0 74 21 132
2017 EC-06 43 36 6 10 4 1 0 80 14 148
2017 EC-07 47 32 6 11 3 1 0 80 14 101
2017 EC-08 40 30 10 15 5 0 0 70 20 20
2014 EC 37 37 11 10 4 0 0 74 15 497
2014 EC-02 54 25 8 4 8 0 0 79 13 24
2014 EC-03 73 27 0 0 0 0 0 100 0 11
2014 EC-04 39 48 13 0 0 0 0 87 0 41
2014 EC-05 34 39 15 6 6 0 0 73 12 148
2014 EC-06 40 32 9 14 5 0 1 72 19 146
2014 EC-07 31 44 9 12 3 0 0 75 16 96
2014 EC-08 25 40 10 20 5 0 0 65 25 20
2011 EC 35 39 8 9 7 1 1 76 17 545
2011 EC-02 54 23 4 4 15 0 0 77 19 26
2011 EC-03 42 42 0 0 17 0 0 83 17 12
2011 EC-04 45 33 9 6 6 0 0 78 13 64
2011 EC-05 33 40 8 11 6 1 2 75 17 177
2011 EC-06 33 43 8 9 5 2 0 77 15 133
2011 EC-07 31 41 8 12 8 0 0 72 20 105
2011 EC-08 29 47 0 6 18 0 0 76 24 17

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 36 13 6 7 3 9 70 15 144
2017 EC-06 18 44 11 4 7 0 15 74 13 27
2017 EC-07 27 33 13 6 8 4 9 69 16 88
2017 EC-08 34 33 17 17 0 0 0 67 17 18
2014 EC 21 29 17 18 9 2 4 54 28 136
2014 EC-06 16 35 22 13 3 3 6 57 18 31
2014 EC-07 20 28 15 19 11 3 4 51 32 79
2014 EC-08 29 14 21 29 7 0 0 43 36 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 31 8 12 6 2 1 73 19 497
2017 EC-02 33 28 10 10 5 5 10 72 17 21
2017 EC-03 43 29 0 21 7 0 0 71 29 14
2017 EC-04 44 27 16 7 4 2 0 73 11 45
2017 EC-05 42 33 7 8 6 3 1 78 15 132
2017 EC-06 33 32 9 16 7 3 0 67 24 148
2017 EC-07 45 33 5 11 5 0 1 79 16 101
2017 EC-08 43 29 10 10 5 5 0 75 15 21
2014 EC 30 40 10 15 3 2 0 71 18 497
2014 EC-02 38 38 13 8 0 4 0 78 9 24
2014 EC-03 36 55 0 9 0 0 0 91 9 11
2014 EC-04 41 35 12 10 0 2 0 78 10 41
2014 EC-05 32 42 7 9 5 3 1 77 15 148
2014 EC-06 24 42 10 20 3 1 0 67 23 146
2014 EC-07 30 36 10 19 4 0 0 67 23 96
2014 EC-08 20 40 20 20 0 0 0 60 20 20
2011 EC 35 35 10 11 5 2 1 72 17 546
2011 EC-02 44 24 4 12 12 0 4 71 25 25
2011 EC-03 17 42 8 33 0 0 0 58 33 12
2011 EC-04 45 28 6 8 6 6 0 78 15 64
2011 EC-05 37 35 10 10 4 3 1 75 15 178
2011 EC-06 29 37 14 13 5 1 1 67 18 134
2011 EC-07 30 41 9 13 7 0 0 71 20 105
2011 EC-08 41 47 12 0 0 0 0 88 0 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 27 13 14 6 10 1 63 23 497
2017 EC-02 38 19 19 10 10 5 0 60 20 21
2017 EC-03 36 14 7 21 0 14 7 64 27 14
2017 EC-04 18 24 22 9 11 16 0 50 24 45
2017 EC-05 25 25 12 17 8 12 1 57 29 132
2017 EC-06 26 26 13 18 3 14 0 61 24 148
2017 EC-07 39 35 10 8 7 0 1 75 15 101
2017 EC-08 48 29 10 5 5 5 0 80 10 21
2014 EC 28 31 13 10 8 8 2 65 20 496
2014 EC-02 29 29 17 8 4 13 0 67 14 24
2014 EC-03 45 27 0 9 0 18 0 89 11 11
2014 EC-04 32 29 12 7 7 12 0 70 17 41
2014 EC-05 22 36 11 9 8 12 2 68 20 148
2014 EC-06 25 29 16 12 12 4 3 57 25 146
2014 EC-07 38 31 11 11 6 3 1 71 18 95
2014 EC-08 40 30 15 5 10 0 0 70 15 20
2011 EC 34 27 11 11 6 10 1 68 20 546
2011 EC-02 40 12 8 16 4 16 4 65 25 25
2011 EC-03 8 42 8 33 8 0 0 50 42 12
2011 EC-04 38 22 9 8 6 16 2 72 17 64
2011 EC-05 37 23 13 8 6 11 1 68 17 178
2011 EC-06 28 27 13 15 8 9 1 60 26 134
2011 EC-07 35 39 6 11 6 3 0 76 18 105
2011 EC-08 47 29 12 12 0 0 0 76 12 17

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 39 11 14 6 0 0 69 20 497
2017 EC-02 29 38 5 29 0 0 0 67 29 21
2017 EC-03 29 50 0 7 14 0 0 79 21 14
2017 EC-04 29 49 11 0 9 2 0 80 9 45
2017 EC-05 32 33 14 14 6 0 0 65 20 132
2017 EC-06 26 40 10 18 5 0 1 67 23 148
2017 EC-07 31 41 11 13 4 0 0 72 17 101
2017 EC-08 24 48 19 10 0 0 0 71 10 21
2014 EC 21 43 13 17 6 0 0 64 23 496
2014 EC-02 25 46 4 21 4 0 0 71 25 24
2014 EC-03 27 45 0 18 9 0 0 73 27 11
2014 EC-04 20 58 12 2 7 0 0 78 10 40
2014 EC-05 24 46 10 15 5 0 1 70 20 148
2014 EC-06 22 36 14 20 9 0 0 58 29 146
2014 EC-07 17 47 15 20 2 0 0 64 22 96
2014 EC-08 20 20 30 25 5 0 0 40 30 20
2011 EC 25 46 13 10 4 1 1 72 14 546
2011 EC-02 40 44 4 8 4 0 0 84 12 25
2011 EC-03 17 58 0 17 8 0 0 75 25 12
2011 EC-04 22 48 19 5 5 0 2 71 10 64
2011 EC-05 29 46 10 9 4 1 2 77 13 178
2011 EC-06 25 43 12 16 3 1 0 69 19 134
2011 EC-07 22 47 16 10 4 0 2 70 14 105
2011 EC-08 18 47 29 6 0 0 0 65 6 17

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 45 36 4 10 4 0 0 82 14 495
2017 EC-02 40 30 10 15 5 0 0 70 20 20
2017 EC-03 29 29 7 36 0 0 0 57 36 14
2017 EC-04 47 33 13 2 4 0 0 80 7 45
2017 EC-05 45 38 3 10 4 1 0 83 14 132
2017 EC-06 42 40 3 11 4 0 0 81 16 147
2017 EC-07 52 36 3 7 2 0 0 88 9 101
2017 EC-08 57 29 5 10 0 0 0 86 10 21
2014 EC 38 42 8 8 4 0 0 80 12 497
2014 EC-02 42 46 8 0 4 0 0 88 4 24
2014 EC-03 45 27 9 18 0 0 0 73 18 11
2014 EC-04 44 34 10 7 5 0 0 78 12 41
2014 EC-05 34 45 8 6 7 0 0 79 13 148
2014 EC-06 36 42 7 12 3 0 0 78 15 146
2014 EC-07 44 41 4 10 1 0 0 84 11 96
2014 EC-08 25 50 20 0 5 0 0 75 5 20
2011 EC 41 43 7 6 2 0 0 84 8 544
2011 EC-02 27 50 12 12 0 0 0 77 12 26
2011 EC-03 25 58 0 8 8 0 0 83 17 12
2011 EC-04 34 47 9 5 5 0 0 81 9 64
2011 EC-05 41 44 6 6 2 0 0 85 9 176
2011 EC-06 47 38 5 8 2 0 0 85 10 133
2011 EC-07 47 39 10 2 3 0 0 86 5 105
2011 EC-08 35 59 0 6 0 0 0 94 6 17

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 32 4 11 3 0 0 82 14 495
2017 EC-02 25 45 5 20 5 0 0 70 25 20
2017 EC-03 36 14 0 50 0 0 0 50 50 14
2017 EC-04 47 29 9 11 4 0 0 76 16 45
2017 EC-05 45 38 5 8 4 0 0 83 12 132
2017 EC-06 52 31 4 10 3 0 0 82 14 147
2017 EC-07 58 33 0 9 1 0 0 90 10 101
2017 EC-08 71 14 5 10 0 0 0 86 10 21
2014 EC 41 40 7 9 3 0 0 82 11 497
2014 EC-02 38 46 4 8 4 0 0 83 13 24
2014 EC-03 36 45 9 9 0 0 0 82 9 11
2014 EC-04 41 39 10 10 0 0 0 81 10 41
2014 EC-05 36 46 7 7 4 0 0 82 11 148
2014 EC-06 44 39 5 10 2 0 0 83 12 146
2014 EC-07 49 32 5 10 3 0 0 81 13 96
2014 EC-08 30 40 25 5 0 0 0 70 5 20
2011 EC 42 45 6 5 2 0 0 87 7 546
2011 EC-02 35 50 4 8 4 0 0 85 12 26
2011 EC-03 8 67 8 17 0 0 0 75 17 12
2011 EC-04 36 48 6 8 2 0 0 84 9 64
2011 EC-05 44 46 5 4 1 0 0 90 5 177
2011 EC-06 46 40 4 8 1 0 0 87 10 134
2011 EC-07 45 43 8 2 3 0 0 88 5 105
2011 EC-08 47 47 0 0 6 0 0 94 6 17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 33 16 21 13 2 1 49 35 497
2017 EC-02 29 33 19 5 14 0 0 62 19 21
2017 EC-03 14 29 7 14 14 7 14 55 36 14
2017 EC-04 16 29 16 22 11 7 0 48 36 45
2017 EC-05 15 37 19 13 17 0 0 52 29 132
2017 EC-06 14 26 14 31 12 1 1 41 44 148
2017 EC-07 13 42 14 19 12 1 0 55 31 101
2017 EC-08 5 33 24 29 5 5 0 40 35 21
2014 EC 16 30 19 19 14 2 0 46 34 497
2014 EC-02 21 25 8 17 17 13 0 52 38 24
2014 EC-03 45 45 0 0 9 0 0 91 9 11
2014 EC-04 24 22 24 15 12 2 0 48 27 41
2014 EC-05 17 35 18 12 14 3 0 54 27 148
2014 EC-06 15 23 21 24 18 1 0 37 42 146
2014 EC-07 8 42 18 20 10 2 0 51 31 96
2014 EC-08 10 10 25 45 10 0 0 20 55 20
2011 EC 18 34 16 19 10 3 0 54 29 544
2011 EC-02 23 27 12 15 19 0 4 52 36 26
2011 EC-03 25 8 25 25 17 0 0 33 42 12
2011 EC-04 21 41 17 14 6 0 0 62 21 63
2011 EC-05 20 34 18 15 9 3 1 56 25 177
2011 EC-06 18 31 13 19 13 5 0 52 35 134
2011 EC-07 14 39 15 25 7 0 0 53 31 105
2011 EC-08 6 41 29 18 6 0 0 47 24 17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 23 13 23 23 3 1 38 49 497
2017 EC-02 19 19 14 14 33 0 0 38 47 21
2017 EC-03 7 14 7 21 36 14 0 25 67 14
2017 EC-04 18 18 24 18 20 2 0 36 39 45
2017 EC-05 9 26 13 20 27 5 1 37 50 132
2017 EC-06 14 19 12 29 22 1 3 34 54 148
2017 EC-07 15 32 12 26 15 1 0 47 41 101
2017 EC-08 15 24 9 29 19 5 0 40 50 21
2014 EC 10 20 13 27 25 4 1 32 54 497
2014 EC-02 8 13 17 25 29 8 0 23 59 24
2014 EC-03 45 9 9 9 27 0 0 55 36 11
2014 EC-04 10 22 18 24 22 5 0 33 48 41
2014 EC-05 10 16 12 28 28 5 0 28 59 148
2014 EC-06 12 23 13 27 23 2 1 36 51 146
2014 EC-07 7 27 13 25 23 2 3 36 50 96
2014 EC-08 10 10 20 35 25 0 0 20 60 20
2011 EC 14 25 15 22 19 4 1 41 44 546
2011 EC-02 15 15 15 15 31 4 4 33 50 26
2011 EC-03 8 33 8 42 8 0 0 42 50 12
2011 EC-04 19 19 9 33 19 2 0 38 52 64
2011 EC-05 19 22 10 22 22 3 1 43 46 178
2011 EC-06 15 27 17 16 18 5 1 45 37 134
2011 EC-07 6 30 25 20 15 4 0 38 37 105
2011 EC-08 13 25 6 38 19 0 0 38 56 16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 40 9 14 6 0 0 72 19 497
2017 EC-02 29 33 24 14 0 0 0 62 14 21
2017 EC-03 21 43 0 21 14 0 0 64 36 14
2017 EC-04 33 38 13 13 0 2 0 73 14 45
2017 EC-05 32 38 9 14 5 1 0 71 20 132
2017 EC-06 28 40 9 17 6 0 0 69 22 148
2017 EC-07 34 41 8 9 8 0 0 75 17 101
2017 EC-08 53 38 0 5 5 0 0 90 10 21
2014 EC 22 43 10 16 8 1 0 65 24 496
2014 EC-02 25 29 8 21 13 4 0 57 35 24
2014 EC-03 55 27 9 0 9 0 0 82 9 11
2014 EC-04 12 61 12 7 5 2 0 75 12 41
2014 EC-05 18 43 13 18 8 0 0 61 26 148
2014 EC-06 20 37 11 21 10 1 0 57 32 146
2014 EC-07 28 54 4 9 4 0 0 82 14 95
2014 EC-08 35 40 5 15 5 0 0 75 20 20
2011 EC 26 42 10 14 7 1 0 69 21 547
2011 EC-02 35 27 15 4 15 0 4 64 20 26
2011 EC-03 25 42 8 17 8 0 0 67 25 12
2011 EC-04 28 52 6 11 3 0 0 80 14 64
2011 EC-05 22 42 13 15 6 2 0 66 21 178
2011 EC-06 27 39 9 16 9 0 0 66 25 134
2011 EC-07 29 42 10 13 6 0 0 70 19 105
2011 EC-08 18 65 0 6 12 0 0 82 18 17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 36 11 14 6 0 0 69 20 497
2017 EC-02 29 38 10 19 5 0 0 67 24 21
2017 EC-03 21 36 7 14 21 0 0 57 36 14
2017 EC-04 40 29 20 7 4 0 0 69 11 45
2017 EC-05 38 32 10 13 7 1 0 70 20 132
2017 EC-06 26 35 16 18 5 0 0 61 23 148
2017 EC-07 33 44 5 11 8 0 0 76 19 101
2017 EC-08 43 29 0 29 0 0 0 71 29 21
2014 EC 26 38 11 16 8 0 0 65 25 495
2014 EC-02 29 42 4 13 8 4 0 74 22 24
2014 EC-03 55 18 18 9 0 0 0 73 9 11
2014 EC-04 27 56 12 5 0 0 0 83 5 41
2014 EC-05 28 37 11 16 7 0 0 65 24 148
2014 EC-06 24 37 8 19 12 0 1 61 31 145
2014 EC-07 26 34 14 21 5 0 0 60 26 95
2014 EC-08 30 35 20 10 5 0 0 65 15 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 39 12 11 6 0 2 70 17 497
2017 EC-02 33 33 10 24 0 0 0 67 24 21
2017 EC-03 36 21 7 14 7 0 14 67 25 14
2017 EC-04 42 31 16 7 4 0 0 73 11 45
2017 EC-05 32 38 13 8 7 0 1 71 16 132
2017 EC-06 26 41 11 12 6 1 3 70 19 148
2017 EC-07 26 42 14 12 6 0 1 68 18 101
2017 EC-08 43 33 10 10 5 0 0 76 14 21
2014 EC 23 40 16 15 6 0 0 63 21 495
2014 EC-02 26 39 17 9 9 0 0 65 17 23
2014 EC-03 55 27 9 9 0 0 0 82 9 11
2014 EC-04 27 49 15 5 2 0 2 78 7 41
2014 EC-05 24 43 17 11 5 0 0 67 16 148
2014 EC-06 21 37 16 17 7 1 1 59 24 146
2014 EC-07 19 40 13 19 9 0 0 59 28 95
2014 EC-08 25 35 15 20 5 0 0 60 25 20
2011 EC 32 42 12 8 4 1 1 76 13 546
2011 EC-02 50 31 8 8 0 4 0 84 8 26
2011 EC-03 25 33 25 17 0 0 0 58 17 12
2011 EC-04 32 44 13 2 3 3 3 81 5 63
2011 EC-05 36 40 11 8 3 1 0 77 11 178
2011 EC-06 28 43 13 10 4 2 1 73 14 134
2011 EC-07 27 48 9 11 6 0 0 74 17 105
2011 EC-08 41 41 6 12 0 0 0 82 12 17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 42 19 16 7 2 0 58 23 496
2017 EC-02 29 29 19 14 5 5 0 60 20 21
2017 EC-03 7 43 7 36 7 0 0 50 43 14
2017 EC-04 18 36 27 13 7 0 0 53 20 45
2017 EC-05 13 44 22 12 5 3 1 59 18 132
2017 EC-06 14 40 16 19 8 3 0 55 28 148
2017 EC-07 17 47 14 14 9 0 0 63 23 101
2017 EC-08 19 43 19 14 5 0 0 62 19 21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 33 7 8 5 0 0 80 13 495
2017 EC-02 30 45 5 10 10 0 0 75 20 20
2017 EC-03 71 14 7 0 7 0 0 86 7 14
2017 EC-04 47 40 7 4 2 0 0 87 7 45
2017 EC-05 51 29 5 8 5 0 1 81 14 132
2017 EC-06 51 31 7 7 4 0 0 82 12 147
2017 EC-07 37 37 10 12 4 0 1 74 16 101
2017 EC-08 38 33 14 10 5 0 0 71 14 21
2014 EC 36 32 9 13 10 0 0 68 23 497
2014 EC-02 33 38 13 13 4 0 0 71 17 24
2014 EC-03 55 18 9 18 0 0 0 73 18 11
2014 EC-04 46 35 5 10 5 0 0 81 15 41
2014 EC-05 42 33 9 7 8 0 0 75 16 148
2014 EC-06 36 30 7 16 12 0 0 66 27 146
2014 EC-07 30 30 8 20 10 0 1 61 31 96
2014 EC-08 15 35 5 20 25 0 0 50 45 20
2011 EC 39 37 9 10 5 0 0 76 15 547
2011 EC-02 54 15 8 19 4 0 0 69 23 26
2011 EC-03 25 50 8 8 8 0 0 75 17 12
2011 EC-04 44 38 8 6 3 2 0 83 10 64
2011 EC-05 46 33 11 6 6 0 0 78 11 178
2011 EC-06 35 48 4 8 4 0 0 83 13 134
2011 EC-07 31 36 6 20 7 0 0 68 27 105
2011 EC-08 24 29 24 6 18 0 0 53 24 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 26 11 15 14 3 5 57 32 494
2017 EC-02 25 5 25 15 20 0 10 33 39 20
2017 EC-03 14 7 0 14 29 0 36 33 67 14
2017 EC-04 24 22 7 22 9 9 7 55 37 45
2017 EC-05 25 25 12 14 15 3 5 54 32 131
2017 EC-06 31 29 9 13 11 4 4 65 26 147
2017 EC-07 24 34 12 15 12 1 2 60 28 101
2017 EC-08 29 14 14 14 24 5 0 45 40 21
2014 EC 22 22 12 18 18 2 6 47 40 497
2014 EC-02 29 13 8 17 17 4 13 50 40 24
2014 EC-03 27 9 36 18 9 0 0 36 27 11
2014 EC-04 22 22 12 10 20 5 10 51 35 41
2014 EC-05 19 24 14 11 18 3 11 50 34 148
2014 EC-06 23 21 10 23 19 0 3 45 44 146
2014 EC-07 22 24 14 25 16 0 0 46 41 96
2014 EC-08 20 25 0 30 20 0 5 47 53 20
2011 EC 23 26 10 18 17 3 4 52 37 544
2011 EC-02 35 23 15 4 12 4 8 65 17 26
2011 EC-03 9 18 9 18 36 0 9 30 60 11
2011 EC-04 22 22 11 22 16 3 3 47 41 63
2011 EC-05 24 24 11 16 18 3 4 52 36 178
2011 EC-06 20 30 9 22 12 3 4 54 36 133
2011 EC-07 24 28 7 18 21 1 2 53 40 105
2011 EC-08 24 24 6 24 24 0 0 47 47 17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 40 14 10 2 1 0 74 12 496
2017 EC-02 43 38 14 0 5 0 0 81 5 21
2017 EC-03 64 36 0 0 0 0 0 100 0 14
2017 EC-04 42 53 4 0 0 0 0 96 0 45
2017 EC-05 41 38 14 4 1 1 0 81 5 132
2017 EC-06 30 43 14 11 1 1 0 74 12 147
2017 EC-07 18 35 22 19 6 0 1 53 25 101
2017 EC-08 19 38 10 33 0 0 0 57 33 21
2014 EC 29 32 21 12 7 0 0 61 18 497
2014 EC-02 54 21 13 8 4 0 0 75 13 24
2014 EC-03 18 55 27 0 0 0 0 73 0 11
2014 EC-04 42 32 22 5 0 0 0 73 5 41
2014 EC-05 34 35 20 7 3 1 0 69 11 148
2014 EC-06 25 36 23 10 5 1 0 61 15 146
2014 EC-07 17 26 22 18 18 0 0 43 35 96
2014 EC-08 20 15 10 40 15 0 0 35 55 20
2011 EC 25 38 21 11 5 0 0 63 16 546
2011 EC-02 38 42 15 0 4 0 0 81 4 26
2011 EC-03 42 33 25 0 0 0 0 75 0 12
2011 EC-04 33 39 20 3 5 0 0 72 8 64
2011 EC-05 29 41 19 7 3 0 0 70 11 177
2011 EC-06 18 41 27 10 4 0 0 59 14 134
2011 EC-07 16 27 22 26 10 0 0 43 35 105
2011 EC-08 12 41 12 24 12 0 0 53 35 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 23 6 6 5 2 3 82 12 496
2017 EC-02 52 14 5 5 10 5 10 78 17 21
2017 EC-03 79 7 7 0 0 0 7 92 0 14
2017 EC-04 53 29 0 4 4 7 2 90 10 45
2017 EC-05 57 20 8 5 7 2 1 79 12 132
2017 EC-06 55 26 6 4 3 2 3 86 8 147
2017 EC-07 47 25 7 10 7 2 2 75 18 101
2017 EC-08 52 29 5 14 0 0 0 81 14 21
2014 EC 49 21 9 8 8 2 3 74 17 497
2014 EC-02 63 4 13 8 4 8 0 73 14 24
2014 EC-03 73 27 0 0 0 0 0 100 0 11
2014 EC-04 46 30 2 7 5 5 5 84 13 41
2014 EC-05 51 22 8 7 8 3 2 76 16 148
2014 EC-06 50 19 10 9 8 1 3 72 18 146
2014 EC-07 42 23 10 10 10 1 3 67 22 96
2014 EC-08 45 20 10 10 0 10 5 76 12 20
2011 EC 44 28 5 9 8 3 3 76 18 547
2011 EC-02 50 19 8 12 4 0 8 75 17 26
2011 EC-03 58 33 0 0 8 0 0 92 8 12
2011 EC-04 36 25 5 11 9 8 6 71 24 64
2011 EC-05 48 26 4 8 6 5 2 80 15 178
2011 EC-06 47 28 7 8 6 2 2 78 15 134
2011 EC-07 35 31 8 8 15 2 1 69 24 105
2011 EC-08 24 47 0 18 12 0 0 71 29 17

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 42 23 36 497
2017 EC-02 47 19 33 21
2017 EC-03 36 29 36 14
2017 EC-04 44 31 24 45
2017 EC-05 41 22 38 132
2017 EC-06 34 26 39 148
2017 EC-07 52 19 29 101
2017 EC-08 43 10 47 21
2014 EC 40 23 37 497
2014 EC-02 33 38 29 24
2014 EC-03 18 27 55 11
2014 EC-04 32 19 48 41
2014 EC-05 43 22 34 148
2014 EC-06 38 25 36 146
2014 EC-07 45 24 31 96
2014 EC-08 40 10 50 20
2011 EC 33 29 38 545
2011 EC-02 38 27 35 26
2011 EC-03 33 25 42 12
2011 EC-04 39 27 34 64
2011 EC-05 33 27 41 177
2011 EC-06 28 38 35 133
2011 EC-07 32 27 41 105
2011 EC-08 47 24 29 17

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 9 28 45 6 9 4 208
2017 EC-02 10 30 29 0 30 0 10
2017 EC-04 0 35 45 10 10 0 20
2017 EC-05 9 24 41 9 15 2 54
2017 EC-06 8 33 43 6 4 6 51
2017 EC-07 11 23 53 2 4 7 53
2014 EC 6 34 42 11 9999 8 197
2014 EC-04 0 55 30 8 9999 8 13
2014 EC-05 5 38 34 16 9999 8 64
2014 EC-06 5 30 52 7 9999 5 56
2014 EC-07 12 33 36 10 9999 10 42
2011 EC 6 34 38 13 9999 9 179
2011 EC-02 0 20 50 0 9999 30 10
2011 EC-04 0 48 24 12 9999 16 25
2011 EC-05 7 38 29 17 9999 9 58
2011 EC-06 0 32 54 14 9999 0 37
2011 EC-07 12 35 32 15 9999 6 34
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 41 10 6 5 1 0 78 12 497
2017 EC-02 43 33 14 5 5 0 0 76 10 21
2017 EC-03 29 36 7 29 0 0 0 64 29 14
2017 EC-04 44 40 11 4 0 0 0 84 4 45
2017 EC-05 32 42 13 6 5 1 0 75 11 132
2017 EC-06 33 43 9 8 6 0 0 76 14 148
2017 EC-07 41 41 7 4 6 1 0 83 10 101
2017 EC-08 43 43 5 5 0 5 0 90 5 21
2014 EC 36 39 10 10 4 1 0 76 14 497
2014 EC-02 33 38 8 13 8 0 0 71 21 24
2014 EC-03 73 9 18 0 0 0 0 82 0 11
2014 EC-04 29 56 12 2 0 0 0 85 2 41
2014 EC-05 34 41 11 9 5 0 0 74 15 148
2014 EC-06 35 41 9 10 3 1 0 77 14 146
2014 EC-07 45 27 9 15 3 1 0 73 18 96
2014 EC-08 30 45 15 10 0 0 0 75 10 20
2011 EC 33 44 10 9 4 1 0 77 13 547
2011 EC-02 31 42 8 12 8 0 0 73 19 26
2011 EC-03 17 67 8 8 0 0 0 83 8 12
2011 EC-04 36 47 13 2 3 0 0 83 5 64
2011 EC-05 33 44 9 10 2 1 0 78 13 178
2011 EC-06 31 43 9 10 6 1 0 75 16 134
2011 EC-07 39 38 10 10 2 0 0 77 12 105
2011 EC-08 29 47 0 18 6 0 0 76 24 17

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 41 16 15 9 1 0 60 24 497
2017 EC-02 33 43 0 10 10 5 0 80 20 21
2017 EC-03 36 36 0 21 0 7 0 77 23 14
2017 EC-04 36 38 11 11 4 0 0 73 16 45
2017 EC-05 16 41 21 14 7 0 0 57 22 132
2017 EC-06 11 42 20 15 10 1 0 54 26 148
2017 EC-07 20 41 12 15 12 0 0 61 27 101
2017 EC-08 19 38 14 29 0 0 0 57 29 21
2014 EC 19 39 18 15 7 1 1 60 22 497
2014 EC-02 13 33 17 13 17 0 8 50 32 24
2014 EC-03 36 55 9 0 0 0 0 91 0 11
2014 EC-04 24 46 15 10 2 2 0 72 13 41
2014 EC-05 19 44 17 16 5 0 0 63 20 148
2014 EC-06 16 35 21 18 8 2 0 52 26 146
2014 EC-07 24 33 17 16 9 0 1 58 25 96
2014 EC-08 15 45 20 10 10 0 0 60 20 20
2011 EC 20 42 12 16 8 1 0 63 25 546
2011 EC-02 35 31 23 8 0 4 0 68 8 26
2011 EC-03 25 50 17 8 0 0 0 75 8 12
2011 EC-04 23 47 13 5 13 0 0 70 17 64
2011 EC-05 23 39 13 18 6 1 0 63 24 178
2011 EC-06 18 41 12 21 7 1 0 60 28 133
2011 EC-07 10 50 8 20 11 0 0 61 31 105
2011 EC-08 24 35 18 12 12 0 0 59 24 17

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 26 40 15 4 0 1 20 40 497
2017 EC-02 10 19 33 19 10 0 10 32 32 21
2017 EC-03 14 14 21 29 14 7 0 46 31 14
2017 EC-04 9 24 33 24 9 0 0 33 33 45
2017 EC-05 13 26 41 15 2 1 2 18 39 132
2017 EC-06 16 28 37 14 5 0 0 19 44 148
2017 EC-07 14 29 43 14 1 0 0 15 42 101
2017 EC-08 5 24 52 14 5 0 0 19 29 21
2014 EC 12 33 37 14 3 1 0 17 46 497
2014 EC-02 21 21 38 21 0 0 0 21 42 24
2014 EC-03 9 18 55 9 9 0 0 18 27 11
2014 EC-04 12 27 32 22 2 5 0 25 41 41
2014 EC-05 11 33 34 15 3 3 1 18 46 148
2014 EC-06 9 36 39 14 2 0 0 16 45 146
2014 EC-07 15 39 36 5 5 0 0 10 53 96
2014 EC-08 15 35 25 25 0 0 0 25 50 20
2011 EC 17 29 38 10 4 1 2 14 47 545
2011 EC-02 12 15 50 15 8 0 0 23 27 26
2011 EC-03 33 25 33 8 0 0 0 8 58 12
2011 EC-04 14 27 33 14 9 0 3 24 42 64
2011 EC-05 17 27 40 10 2 1 2 13 46 176
2011 EC-06 20 28 39 7 4 1 1 12 48 134
2011 EC-07 14 41 34 7 1 1 2 8 57 105
2011 EC-08 29 18 41 12 0 0 0 12 47 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 22 31 21 7 1 2 29 39 495
2017 EC-02 14 19 14 24 10 0 19 41 41 21
2017 EC-03 7 36 21 21 7 0 7 31 46 14
2017 EC-04 9 18 29 20 18 2 4 40 29 45
2017 EC-05 14 20 34 21 8 1 1 30 35 132
2017 EC-06 18 19 36 20 6 1 1 26 38 147
2017 EC-07 21 25 28 22 5 0 0 27 46 101
2017 EC-08 10 30 35 20 5 0 0 25 40 20
2014 EC 15 28 33 15 6 2 0 22 45 495
2014 EC-02 13 25 38 13 13 0 0 25 38 24
2014 EC-03 0 18 36 36 9 0 0 45 18 11
2014 EC-04 7 32 29 20 10 2 0 30 40 41
2014 EC-05 16 22 36 14 7 4 1 22 40 147
2014 EC-06 15 34 31 13 4 2 1 18 50 146
2014 EC-07 18 33 34 8 7 0 0 16 50 95
2014 EC-08 10 25 30 35 0 0 0 35 35 20
2011 EC 18 24 30 18 7 1 1 25 44 546
2011 EC-02 8 32 24 16 20 0 0 36 40 25
2011 EC-03 25 17 33 25 0 0 0 25 42 12
2011 EC-04 14 16 30 27 11 0 3 39 31 64
2011 EC-05 18 28 26 21 4 2 1 26 47 178
2011 EC-06 21 21 33 14 7 1 3 22 44 134
2011 EC-07 18 30 34 11 6 1 0 17 48 105
2011 EC-08 29 6 47 12 6 0 0 18 35 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 29 29 10 3 0 2 14 57 495
2017 EC-02 24 10 29 10 10 5 14 24 41 21
2017 EC-03 29 36 21 7 7 0 0 14 64 14
2017 EC-04 18 29 31 11 7 0 4 19 49 45
2017 EC-05 26 33 28 9 2 0 2 11 60 130
2017 EC-06 30 34 23 10 3 0 1 13 64 148
2017 EC-07 29 19 41 8 4 0 0 12 47 101
2017 EC-08 19 24 24 29 5 0 0 33 43 21
2014 EC 41 31 19 7 1 1 0 8 73 496
2014 EC-02 25 38 25 13 0 0 0 13 63 24
2014 EC-03 27 18 18 36 0 0 0 36 45 11
2014 EC-04 25 45 22 5 2 0 0 7 70 40
2014 EC-05 39 32 19 5 1 3 1 6 74 148
2014 EC-06 46 33 14 6 1 0 0 7 79 146
2014 EC-07 47 23 22 8 0 0 0 8 70 96
2014 EC-08 45 25 25 5 0 0 0 5 70 20
2011 EC 41 31 18 6 1 1 2 7 74 545
2011 EC-02 35 23 12 15 4 0 12 22 65 26
2011 EC-03 58 0 33 8 0 0 0 8 58 12
2011 EC-04 36 27 19 11 5 0 3 16 65 64
2011 EC-05 34 37 21 4 1 1 2 5 74 177
2011 EC-06 46 28 16 6 0 2 1 6 78 134
2011 EC-07 47 34 15 2 1 0 1 3 82 104
2011 EC-08 41 24 29 6 0 0 0 6 65 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 21 38 20 7 0 2 28 34 496
2017 EC-02 10 10 14 28 24 0 14 61 22 21
2017 EC-03 7 7 21 14 50 0 0 64 14 14
2017 EC-04 2 13 33 36 9 0 7 48 17 45
2017 EC-05 9 20 39 24 6 0 2 30 30 131
2017 EC-06 15 25 38 17 4 1 1 21 40 148
2017 EC-07 13 26 47 11 3 0 0 14 39 101
2017 EC-08 10 24 38 29 0 0 0 29 33 21
2014 EC 17 29 32 18 3 1 0 21 46 496
2014 EC-02 13 21 25 29 13 0 0 42 33 24
2014 EC-03 0 0 64 18 18 0 0 36 0 11
2014 EC-04 10 24 30 29 7 0 0 36 34 41
2014 EC-05 12 24 36 22 4 2 1 27 36 147
2014 EC-06 22 30 34 13 0 1 0 13 52 146
2014 EC-07 25 35 24 16 0 0 0 16 60 96
2014 EC-08 20 50 20 5 5 0 0 10 70 20
2011 EC 19 23 33 19 4 0 2 23 43 546
2011 EC-02 19 23 15 27 8 0 8 38 46 26
2011 EC-03 25 8 33 17 17 0 0 33 33 12
2011 EC-04 16 16 30 23 8 3 5 34 34 64
2011 EC-05 12 24 30 28 5 0 1 33 37 177
2011 EC-06 21 23 42 10 1 0 2 12 45 134
2011 EC-07 29 28 31 11 0 0 1 12 57 105
2011 EC-08 24 24 47 6 0 0 0 6 47 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 28 26 15 7 1 2 22 51 497
2017 EC-02 19 19 24 10 24 0 5 35 40 21
2017 EC-03 0 21 29 0 50 0 0 50 21 14
2017 EC-04 9 27 36 16 7 0 7 24 38 45
2017 EC-05 18 29 29 15 7 1 1 22 48 132
2017 EC-06 24 25 27 17 4 2 1 22 51 148
2017 EC-07 34 31 19 14 2 0 1 16 65 101
2017 EC-08 10 48 29 10 5 0 0 14 57 21
2014 EC 30 29 23 12 3 1 2 16 60 497
2014 EC-02 29 29 8 21 8 0 4 30 61 24
2014 EC-03 9 27 27 27 9 0 0 36 36 11
2014 EC-04 27 24 22 15 8 5 0 24 53 41
2014 EC-05 21 27 26 16 4 3 3 21 51 148
2014 EC-06 28 35 26 8 2 1 1 10 64 146
2014 EC-07 45 24 18 10 1 0 2 12 70 96
2014 EC-08 40 30 25 5 0 0 0 5 70 20
2011 EC 25 23 31 12 4 2 3 17 50 546
2011 EC-02 27 12 23 12 12 4 12 27 45 26
2011 EC-03 58 0 33 8 0 0 0 8 58 12
2011 EC-04 14 22 31 17 9 2 5 28 38 64
2011 EC-05 23 21 32 14 5 2 3 20 47 177
2011 EC-06 22 27 34 10 2 2 3 13 51 134
2011 EC-07 34 29 28 8 1 0 1 9 63 105
2011 EC-08 24 35 24 18 0 0 0 18 59 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 22 30 19 8 1 3 28 41 495
2017 EC-02 14 10 43 5 19 0 10 26 26 21
2017 EC-03 7 21 36 29 7 0 0 36 29 14
2017 EC-04 4 29 27 13 13 7 7 31 38 45
2017 EC-05 19 15 36 19 6 1 4 26 36 132
2017 EC-06 25 23 23 20 8 1 0 28 48 146
2017 EC-07 15 29 30 18 7 0 2 25 45 101
2017 EC-08 10 19 43 24 5 0 0 29 28 21
2014 EC 17 23 33 19 4 1 2 24 42 495
2014 EC-02 8 29 21 21 8 0 13 33 43 24
2014 EC-03 0 36 9 36 18 0 0 55 36 11
2014 EC-04 15 25 36 12 5 5 2 18 43 41
2014 EC-05 14 21 32 20 5 3 5 27 38 147
2014 EC-06 21 24 33 18 3 1 0 21 46 146
2014 EC-07 21 22 36 17 3 0 1 20 44 95
2014 EC-08 15 10 40 35 0 0 0 35 25 20
2011 EC 17 20 33 18 6 2 4 25 39 546
2011 EC-02 8 23 27 12 12 0 19 29 38 26
2011 EC-03 25 17 42 17 0 0 0 17 42 12
2011 EC-04 13 13 30 19 14 6 6 38 29 64
2011 EC-05 18 20 35 16 6 2 3 23 40 177
2011 EC-06 25 18 31 18 2 3 3 21 45 134
2011 EC-07 14 26 32 23 4 0 1 27 40 105
2011 EC-08 12 29 41 18 0 0 0 18 41 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 32 29 10 4 1 2 15 55 497
2017 EC-02 10 24 24 5 14 0 24 25 44 21
2017 EC-03 21 21 29 14 14 0 0 29 43 14
2017 EC-04 11 29 33 11 9 7 0 21 43 45
2017 EC-05 21 30 32 9 3 1 3 13 54 132
2017 EC-06 24 36 26 9 4 1 1 13 61 148
2017 EC-07 27 30 28 13 2 0 1 15 57 101
2017 EC-08 10 43 38 5 5 0 0 10 52 21
2014 EC 34 29 26 6 2 1 1 8 65 495
2014 EC-02 21 33 33 8 0 0 4 9 57 24
2014 EC-03 9 18 36 27 9 0 0 36 27 11
2014 EC-04 17 39 32 2 2 5 2 5 61 41
2014 EC-05 31 29 27 8 2 2 1 10 62 146
2014 EC-06 38 27 30 2 2 1 0 4 66 146
2014 EC-07 43 27 21 9 0 0 0 9 70 96
2014 EC-08 35 35 15 15 0 0 0 15 70 20

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 27 6 12 8 1 0 74 20 496
2017 EC-02 35 20 15 25 5 0 0 55 30 20
2017 EC-03 43 21 0 7 21 7 0 69 31 14
2017 EC-04 56 18 7 9 7 4 0 77 16 45
2017 EC-05 44 28 8 10 9 0 0 72 19 132
2017 EC-06 44 28 3 15 8 0 1 73 24 148
2017 EC-07 55 28 4 9 5 0 0 82 14 101
2017 EC-08 33 43 10 10 5 0 0 76 14 21
2014 EC 44 28 8 13 7 0 0 72 20 496
2014 EC-02 42 13 13 21 13 0 0 54 33 24
2014 EC-03 55 18 9 9 9 0 0 73 18 11
2014 EC-04 47 32 2 15 5 0 0 78 19 41
2014 EC-05 42 28 10 15 5 1 0 70 20 148
2014 EC-06 35 32 8 15 10 0 0 68 25 145
2014 EC-07 56 25 6 6 6 0 0 81 13 96
2014 EC-08 50 25 5 10 10 0 0 75 20 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 32 6 7 3 0 0 84 10 497
2017 EC-02 57 28 0 5 10 0 0 86 14 21
2017 EC-03 64 29 0 7 0 0 0 93 7 14
2017 EC-04 69 24 0 7 0 0 0 93 7 45
2017 EC-05 50 33 5 6 4 1 0 84 11 132
2017 EC-06 51 28 10 7 3 0 0 79 11 148
2017 EC-07 52 37 4 6 1 0 0 89 7 101
2017 EC-08 33 52 10 0 5 0 0 86 5 21
2014 EC 47 34 8 10 2 0 0 81 11 497
2014 EC-02 46 29 17 8 0 0 0 75 8 24
2014 EC-03 55 27 18 0 0 0 0 82 0 11
2014 EC-04 49 36 5 7 2 0 0 85 10 41
2014 EC-05 49 34 6 10 1 0 0 82 11 148
2014 EC-06 48 31 9 10 2 0 0 79 12 146
2014 EC-07 42 41 5 10 2 0 0 82 13 96
2014 EC-08 40 35 10 10 5 0 0 75 15 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 39 14 5 3 3 0 78 8 494
2017 EC-02 33 47 10 5 5 0 0 81 10 21
2017 EC-03 54 15 8 8 15 0 0 69 23 13
2017 EC-04 31 44 16 2 2 4 0 79 5 45
2017 EC-05 35 38 14 5 5 4 0 76 10 131
2017 EC-06 41 36 14 5 1 3 1 80 6 147
2017 EC-07 37 41 13 4 3 1 0 80 7 101
2017 EC-08 33 43 10 10 0 5 0 80 10 21
2014 EC 36 36 13 4 3 7 0 78 8 495
2014 EC-02 29 29 13 4 8 17 0 70 15 24
2014 EC-03 64 18 9 0 9 0 0 82 9 11
2014 EC-04 41 39 10 2 2 5 0 85 5 41
2014 EC-05 33 35 13 4 3 11 0 77 8 147
2014 EC-06 37 34 16 5 3 5 0 75 9 146
2014 EC-07 36 42 11 4 3 3 0 81 8 96
2014 EC-08 30 45 15 0 0 10 0 83 0 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 42 11 8 4 1 0 77 12 495
2017 EC-02 38 38 10 5 5 5 0 80 10 21
2017 EC-03 50 21 7 14 7 0 0 71 21 14
2017 EC-04 51 40 7 2 0 0 0 91 2 45
2017 EC-05 27 48 9 8 5 2 1 77 13 130
2017 EC-06 40 38 11 7 3 1 0 79 10 148
2017 EC-07 31 44 13 7 5 0 0 75 12 101
2017 EC-08 24 38 19 19 0 0 0 62 19 21
2014 EC 34 37 15 7 3 3 0 73 11 496
2014 EC-02 38 29 29 0 0 4 0 70 0 24
2014 EC-03 64 18 9 0 9 0 0 82 9 11
2014 EC-04 37 34 17 7 0 5 0 75 8 41
2014 EC-05 33 41 14 6 4 2 0 76 10 147
2014 EC-06 33 38 10 10 4 5 0 75 15 146
2014 EC-07 31 39 18 6 4 2 0 71 11 96
2014 EC-08 30 30 25 10 0 5 0 63 11 20
2011 EC 29 42 14 7 4 3 0 74 11 546
2011 EC-02 38 35 12 8 4 4 0 76 12 26
2011 EC-03 25 50 8 8 8 0 0 75 17 12
2011 EC-04 38 39 11 6 2 3 2 80 8 64
2011 EC-05 31 41 16 7 3 3 0 74 10 177
2011 EC-06 25 46 15 6 3 4 0 75 9 134
2011 EC-07 25 43 15 6 8 4 0 70 14 105
2011 EC-08 18 47 12 12 12 0 0 65 24 17

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 38 9 7 4 0 0 80 11 497
2017 EC-02 38 28 14 10 5 5 0 70 15 21
2017 EC-03 50 29 7 14 0 0 0 79 14 14
2017 EC-04 60 33 7 0 0 0 0 93 0 45
2017 EC-05 37 42 7 6 5 1 1 81 11 132
2017 EC-06 37 40 13 6 3 0 0 78 10 148
2017 EC-07 45 37 6 8 4 0 0 82 12 101
2017 EC-08 38 38 5 19 0 0 0 76 19 21
2014 EC 36 38 12 8 5 0 0 75 13 494
2014 EC-02 35 35 17 4 4 4 0 73 9 23
2014 EC-03 64 18 0 0 18 0 0 82 18 11
2014 EC-04 40 48 7 5 0 0 0 88 5 40
2014 EC-05 37 41 13 6 3 0 0 78 9 147
2014 EC-06 38 33 11 11 7 0 0 71 18 146
2014 EC-07 33 43 8 9 6 0 0 76 16 96
2014 EC-08 30 35 15 15 5 0 0 65 20 20
2011 EC 32 42 14 7 4 1 0 75 11 546
2011 EC-02 38 31 23 8 0 0 0 69 8 26
2011 EC-03 25 25 25 25 0 0 0 50 25 12
2011 EC-04 47 34 13 3 3 0 0 81 6 64
2011 EC-05 32 45 15 5 3 0 0 77 8 177
2011 EC-06 29 41 15 9 3 3 0 72 12 134
2011 EC-07 30 49 7 8 6 1 0 80 13 105
2011 EC-08 12 41 24 18 6 0 0 53 24 17

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 30 11 12 10 6 4 63 25 497
2017 EC-02 33 19 5 19 10 0 14 61 33 21
2017 EC-03 50 14 0 14 7 14 0 75 25 14
2017 EC-04 27 31 9 7 11 9 7 68 21 45
2017 EC-05 27 30 10 10 12 7 4 64 25 132
2017 EC-06 23 24 13 15 10 9 5 55 30 148
2017 EC-07 24 44 11 10 7 3 2 71 18 101
2017 EC-08 29 43 10 14 5 0 0 71 19 21
2014 EC 31 31 12 12 8 3 3 66 21 497
2014 EC-02 42 8 21 8 13 0 8 55 23 24
2014 EC-03 64 9 18 0 9 0 0 73 9 11
2014 EC-04 42 29 7 15 2 5 0 75 18 41
2014 EC-05 30 29 11 14 4 7 3 67 20 148
2014 EC-06 23 32 14 13 14 2 2 57 28 146
2014 EC-07 37 39 8 8 4 1 2 78 13 96
2014 EC-08 25 45 15 5 10 0 0 70 15 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 45 36 9 5 3 3 0 83 8 497
2017 EC-02 48 33 10 5 0 5 0 85 5 21
2017 EC-03 57 7 21 0 0 14 0 75 0 14
2017 EC-04 56 33 4 2 2 2 0 91 5 45
2017 EC-05 38 41 8 7 3 2 0 82 10 132
2017 EC-06 39 40 12 6 1 2 0 80 8 148
2017 EC-07 59 29 5 2 4 2 0 89 6 101
2017 EC-08 38 38 10 10 0 5 0 80 10 21
2014 EC 40 41 9 5 1 4 0 84 6 495
2014 EC-02 42 46 8 4 0 0 0 88 4 24
2014 EC-03 55 18 27 0 0 0 0 73 0 11
2014 EC-04 24 54 17 0 0 5 0 82 0 41
2014 EC-05 42 36 9 5 2 5 0 83 8 146
2014 EC-06 36 46 5 7 1 5 0 86 9 146
2014 EC-07 49 34 9 5 0 2 0 85 5 96
2014 EC-08 40 40 15 5 0 0 0 80 5 20
2011 EC 39 37 12 5 1 4 0 80 7 545
2011 EC-02 44 40 16 0 0 0 0 84 0 25
2011 EC-03 42 33 8 8 0 8 0 82 9 12
2011 EC-04 39 38 11 5 2 5 2 82 7 64
2011 EC-05 39 35 12 6 2 6 0 79 8 178
2011 EC-06 36 38 16 5 2 4 0 77 7 133
2011 EC-07 44 43 8 4 1 1 0 88 5 105
2011 EC-08 35 35 18 12 0 0 0 71 12 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 36 11 9 4 1 1 76 13 497
2017 EC-02 29 33 14 14 5 5 0 65 20 21
2017 EC-03 43 14 7 29 7 0 0 57 36 14
2017 EC-04 31 27 24 11 2 0 4 60 14 45
2017 EC-05 34 40 11 10 3 1 1 76 13 132
2017 EC-06 38 38 8 9 3 1 2 79 13 148
2017 EC-07 43 36 12 3 4 1 0 81 7 101
2017 EC-08 48 38 0 10 5 0 0 86 14 21
2014 EC 27 38 13 12 5 4 1 69 18 497
2014 EC-02 29 21 13 21 8 4 4 55 32 24
2014 EC-03 45 36 18 0 0 0 0 82 0 11
2014 EC-04 22 46 15 10 2 5 0 72 13 41
2014 EC-05 28 36 11 15 3 5 2 69 19 148
2014 EC-06 24 41 13 10 8 4 1 68 18 146
2014 EC-07 30 39 15 9 5 2 0 70 15 96
2014 EC-08 25 40 5 20 10 0 0 65 30 20
2011 EC 28 35 11 11 8 6 1 69 20 547
2011 EC-02 23 19 31 12 8 8 0 46 21 26
2011 EC-03 25 33 0 17 8 17 0 70 30 12
2011 EC-04 20 38 11 14 5 9 3 66 21 64
2011 EC-05 29 33 12 10 8 7 2 67 20 178
2011 EC-06 25 43 7 12 7 4 2 72 21 134
2011 EC-07 37 32 10 9 7 6 0 74 16 105
2011 EC-08 29 47 6 0 18 0 0 76 18 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 41 15 11 7 2 1 65 19 497
2017 EC-02 24 38 10 10 5 10 5 72 17 21
2017 EC-03 29 43 7 21 0 0 0 71 21 14
2017 EC-04 27 27 22 9 9 4 2 57 19 45
2017 EC-05 16 45 17 13 7 1 1 62 21 132
2017 EC-06 18 38 16 15 9 3 1 58 25 148
2017 EC-07 31 47 14 3 5 0 0 78 8 101
2017 EC-08 33 48 0 10 5 5 0 85 15 21
2014 EC 17 31 21 17 8 5 0 51 27 495
2014 EC-02 17 21 13 33 4 13 0 43 43 24
2014 EC-03 27 36 18 0 18 0 0 64 18 11
2014 EC-04 15 27 27 19 7 5 0 44 28 41
2014 EC-05 12 29 21 20 9 8 1 46 31 146
2014 EC-06 16 32 19 18 12 3 0 49 31 146
2014 EC-07 27 30 23 11 4 3 1 60 16 96
2014 EC-08 10 55 30 5 0 0 0 65 5 20
2011 EC 20 37 19 15 6 3 1 59 22 546
2011 EC-02 27 27 23 15 0 8 0 58 17 26
2011 EC-03 8 50 0 25 17 0 0 58 42 12
2011 EC-04 14 41 20 14 6 3 2 57 21 64
2011 EC-05 19 35 19 15 7 3 1 57 23 178
2011 EC-06 19 32 24 15 5 2 2 54 21 134
2011 EC-07 22 45 14 16 2 0 0 67 18 104
2011 EC-08 41 29 6 12 6 6 0 75 19 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 20 18 16 19 10 4 38 41 497
2017 EC-02 33 10 19 5 19 14 0 50 28 21
2017 EC-03 21 7 7 0 29 21 14 44 44 14
2017 EC-04 11 31 16 13 13 4 11 50 32 45
2017 EC-05 9 16 23 16 20 11 4 30 42 132
2017 EC-06 9 20 20 15 19 13 4 35 41 148
2017 EC-07 14 28 11 19 17 9 3 47 41 101
2017 EC-08 24 19 19 19 14 5 0 45 35 21
2014 EC 9 15 20 21 24 11 1 27 50 497
2014 EC-02 21 13 17 13 17 21 0 42 37 24
2014 EC-03 45 0 18 0 27 9 0 50 30 11
2014 EC-04 10 15 22 22 17 10 5 29 45 41
2014 EC-05 6 16 24 17 22 14 2 26 46 148
2014 EC-06 7 16 16 20 29 10 1 26 55 146
2014 EC-07 10 15 19 27 22 7 0 27 53 96
2014 EC-08 10 5 30 30 25 0 0 15 55 20
2011 EC 8 15 17 19 20 17 4 29 50 547
2011 EC-02 4 8 15 15 35 19 4 15 65 26
2011 EC-03 8 8 17 17 42 8 0 18 64 12
2011 EC-04 6 20 13 9 20 23 8 39 43 64
2011 EC-05 9 15 19 21 16 15 5 30 47 178
2011 EC-06 5 13 16 16 21 22 5 26 52 134
2011 EC-07 10 14 19 25 17 14 1 28 49 105
2011 EC-08 12 24 18 18 29 0 0 35 47 17

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 48 5 12 5 0 0 79 17 497
2017 EC-02 52 24 10 14 0 0 0 76 14 21
2017 EC-03 43 43 0 14 0 0 0 86 14 14
2017 EC-04 40 42 2 11 4 0 0 82 16 45
2017 EC-05 29 54 4 10 3 1 0 83 13 132
2017 EC-06 29 49 5 11 5 0 0 78 17 148
2017 EC-07 25 44 6 17 8 0 0 69 25 101
2017 EC-08 24 62 0 10 5 0 0 86 14 21
2014 EC 28 46 5 17 5 0 0 74 21 497
2014 EC-02 21 50 13 4 13 0 0 71 17 24
2014 EC-03 45 45 0 9 0 0 0 91 9 11
2014 EC-04 36 52 0 10 2 0 0 88 12 41
2014 EC-05 32 43 4 14 7 0 0 75 21 148
2014 EC-06 24 45 4 23 4 0 0 69 27 146
2014 EC-07 25 50 7 16 2 0 0 75 18 96
2014 EC-08 15 45 15 20 5 0 0 60 25 20
2011 EC 37 48 2 9 3 0 0 85 13 547
2011 EC-02 27 58 4 12 0 0 0 85 12 26
2011 EC-03 25 25 0 33 17 0 0 50 50 12
2011 EC-04 38 50 0 8 5 0 0 88 13 64
2011 EC-05 36 48 2 11 3 0 0 84 14 178
2011 EC-06 37 51 2 5 4 0 0 88 10 134
2011 EC-07 41 47 3 8 2 0 0 88 10 105
2011 EC-08 41 47 0 12 0 0 0 88 12 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 36 4 12 7 0 0 77 19 497
2017 EC-02 38 47 0 14 0 0 0 86 14 21
2017 EC-03 71 14 0 14 0 0 0 86 14 14
2017 EC-04 49 31 4 13 2 0 0 80 16 45
2017 EC-05 38 40 4 12 6 0 0 78 18 132
2017 EC-06 37 38 5 11 9 0 0 76 20 148
2017 EC-07 40 30 7 13 10 0 0 70 23 101
2017 EC-08 62 28 5 5 0 0 0 90 5 21
2014 EC 29 34 9 16 13 0 0 63 28 495
2014 EC-02 29 25 8 21 17 0 0 54 38 24
2014 EC-03 45 36 0 9 9 0 0 82 18 11
2014 EC-04 42 34 10 10 5 0 0 76 15 41
2014 EC-05 29 41 8 12 10 0 0 69 22 147
2014 EC-06 25 31 11 19 14 0 0 56 32 145
2014 EC-07 26 30 7 19 18 0 0 56 37 96
2014 EC-08 25 35 15 10 15 0 0 60 25 20
2011 EC 39 35 7 12 7 0 0 74 19 545
2011 EC-02 38 23 15 19 4 0 0 62 23 26
2011 EC-03 50 17 17 8 8 0 0 67 17 12
2011 EC-04 44 31 8 9 8 0 0 75 17 64
2011 EC-05 38 37 6 11 7 0 1 76 18 177
2011 EC-06 36 43 7 9 5 0 0 79 14 133
2011 EC-07 42 29 6 16 7 1 0 71 23 105
2011 EC-08 41 35 0 18 6 0 0 76 24 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 32 7 8 1 0 0 84 9 490
2017 EC-02 20 50 5 25 0 0 0 70 25 20
2017 EC-03 71 21 0 7 0 0 0 93 7 14
2017 EC-04 60 29 4 4 2 0 0 89 7 45
2017 EC-05 52 29 7 8 2 1 1 82 11 129
2017 EC-06 52 31 8 7 1 0 0 83 9 146
2017 EC-07 52 35 8 5 0 0 0 87 5 100
2017 EC-08 52 34 5 10 0 0 0 86 10 21
2014 EC 45 35 8 7 4 1 0 81 12 496
2014 EC-02 42 33 4 13 8 0 0 75 21 24
2014 EC-03 55 27 18 0 0 0 0 82 0 11
2014 EC-04 42 34 15 5 2 0 2 78 7 41
2014 EC-05 43 36 6 8 4 1 1 81 12 148
2014 EC-06 46 30 10 8 6 1 0 76 14 145
2014 EC-07 48 40 3 6 3 0 0 87 9 96
2014 EC-08 40 40 10 10 0 0 0 80 10 20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 76 15 3 4 1 1 1 92 5 495
2017 EC-02 86 10 0 0 5 0 0 95 5 21
2017 EC-03 86 7 7 0 0 0 0 93 0 14
2017 EC-04 73 20 2 4 0 0 0 93 4 45
2017 EC-05 73 18 2 4 1 1 1 92 5 132
2017 EC-06 78 12 3 3 2 1 1 92 5 148
2017 EC-07 69 16 5 4 1 4 1 90 5 101
2017 EC-08 80 10 0 10 0 0 0 90 10 20
2014 EC 73 17 4 4 1 1 1 91 5 497
2014 EC-02 67 25 0 4 0 4 0 96 4 24
2014 EC-03 73 9 9 0 0 0 9 90 0 11
2014 EC-04 66 22 7 2 0 2 0 90 2 41
2014 EC-05 72 17 5 4 1 1 1 90 5 148
2014 EC-06 77 16 1 5 1 0 1 93 6 146
2014 EC-07 79 14 2 2 1 0 2 95 3 96
2014 EC-08 55 15 15 10 5 0 0 70 15 20
2011 EC 78 13 3 2 2 1 1 93 4 547
2011 EC-02 81 8 4 0 4 0 4 92 4 26
2011 EC-03 92 8 0 0 0 0 0 100 0 12
2011 EC-04 70 16 3 3 6 2 0 87 10 64
2011 EC-05 75 15 2 4 2 1 1 92 6 178
2011 EC-06 80 13 4 1 0 1 1 95 1 134
2011 EC-07 80 13 1 3 1 1 1 95 4 105
2011 EC-08 88 6 6 0 0 0 0 94 0 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 15 5 5 5 0 1 85 10 497
2017 EC-02 81 9 0 5 5 0 0 90 10 21
2017 EC-03 71 14 0 7 7 0 0 86 14 14
2017 EC-04 73 16 2 4 4 0 0 89 9 45
2017 EC-05 65 17 8 4 3 1 2 84 7 132
2017 EC-06 70 13 3 7 7 1 0 84 14 148
2017 EC-07 67 15 6 7 5 0 0 82 12 101
2017 EC-08 71 24 0 0 5 0 0 95 5 21
2014 EC 65 20 4 5 6 0 1 85 11 496
2014 EC-02 58 21 4 4 8 0 4 83 13 24
2014 EC-03 55 36 0 0 9 0 0 91 9 11
2014 EC-04 65 19 10 2 3 0 0 85 5 41
2014 EC-05 67 18 2 5 7 0 1 86 12 148
2014 EC-06 62 18 5 9 5 0 1 81 14 146
2014 EC-07 73 22 1 2 2 0 0 95 4 96
2014 EC-08 53 32 5 5 5 0 0 84 11 19
2011 EC 75 12 2 5 5 0 1 88 10 546
2011 EC-02 69 8 8 8 4 0 4 80 12 26
2011 EC-03 83 17 0 0 0 0 0 100 0 12
2011 EC-04 71 14 3 2 8 0 2 87 10 63
2011 EC-05 75 11 2 4 6 0 1 87 11 178
2011 EC-06 73 13 2 7 4 0 1 86 11 134
2011 EC-07 79 11 2 5 2 0 1 91 7 105
2011 EC-08 71 24 0 6 0 0 0 94 6 17

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 73 14 3 5 3 0 2 89 8 496
2017 EC-02 72 14 5 5 0 0 5 90 5 21
2017 EC-03 79 14 0 0 7 0 0 93 7 14
2017 EC-04 73 11 4 7 0 0 4 88 7 45
2017 EC-05 70 15 4 5 4 0 3 88 9 131
2017 EC-06 72 15 2 6 4 0 1 88 10 148
2017 EC-07 74 14 4 5 2 0 1 89 7 101
2017 EC-08 71 24 0 0 5 0 0 95 5 21
2014 EC 75 13 4 3 3 0 1 90 6 497
2014 EC-02 63 25 0 0 4 0 8 95 5 24
2014 EC-03 73 18 0 0 0 0 9 100 0 11
2014 EC-04 73 12 10 5 0 0 0 85 5 41
2014 EC-05 76 13 5 3 3 0 1 90 5 148
2014 EC-06 72 14 3 5 5 0 1 87 10 146
2014 EC-07 84 14 1 0 1 0 0 98 1 96
2014 EC-08 70 5 10 10 0 0 5 79 11 20
2011 EC 72 14 4 5 3 0 3 88 8 545
2011 EC-02 77 8 4 4 4 0 4 88 8 26
2011 EC-03 75 0 17 0 0 0 8 82 0 12
2011 EC-04 64 20 5 3 5 0 3 87 8 64
2011 EC-05 74 9 3 6 3 0 5 87 10 176
2011 EC-06 65 19 4 7 3 1 1 86 10 134
2011 EC-07 79 14 2 2 2 0 1 94 4 105
2011 EC-08 82 12 0 0 0 0 6 100 0 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 82 9 4 2 2 0 2 93 3 496
2017 EC-02 86 10 5 0 0 0 0 95 0 21
2017 EC-03 86 7 0 7 0 0 0 93 7 14
2017 EC-04 80 7 4 2 2 0 4 91 5 45
2017 EC-05 80 9 4 1 1 1 4 93 3 132
2017 EC-06 80 9 5 1 4 0 1 89 5 148
2017 EC-07 85 10 3 2 0 0 0 95 2 101
2017 EC-08 85 15 0 0 0 0 0 100 0 20
2014 EC 81 10 4 2 1 0 1 93 3 497
2014 EC-02 75 13 0 0 8 0 4 91 9 24
2014 EC-03 82 18 0 0 0 0 0 100 0 11
2014 EC-04 75 15 2 3 0 2 2 94 3 41
2014 EC-05 84 8 5 1 1 0 1 93 3 148
2014 EC-06 80 10 5 3 1 1 1 91 3 146
2014 EC-07 84 11 3 0 0 0 1 97 0 96
2014 EC-08 70 10 10 5 0 0 5 84 5 20
2011 EC 79 10 3 3 2 0 3 91 5 545
2011 EC-02 85 0 4 0 8 0 4 88 8 26
2011 EC-03 67 8 17 0 0 0 8 82 0 12
2011 EC-04 81 11 0 2 3 2 2 95 5 64
2011 EC-05 80 7 2 3 3 0 5 91 7 177
2011 EC-06 73 11 7 5 2 0 2 85 8 133
2011 EC-07 81 13 3 2 0 0 1 95 2 105
2011 EC-08 88 12 0 0 0 0 0 100 0 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 22 8 6 3 0 2 82 9 497
2017 EC-02 71 19 5 0 0 0 5 95 0 21
2017 EC-03 64 14 0 7 7 7 0 85 15 14
2017 EC-04 62 22 7 2 4 0 2 86 7 45
2017 EC-05 59 19 8 4 3 1 6 83 8 132
2017 EC-06 58 21 9 9 3 0 1 79 12 148
2017 EC-07 53 27 10 9 1 0 0 80 10 101
2017 EC-08 52 29 14 0 5 0 0 81 5 21
2014 EC 55 23 11 7 3 0 2 79 10 496
2014 EC-02 58 25 4 8 0 0 4 87 9 24
2014 EC-03 82 18 0 0 0 0 0 100 0 11
2014 EC-04 44 34 15 5 2 0 0 78 8 41
2014 EC-05 60 18 10 6 3 1 3 80 9 148
2014 EC-06 55 20 12 10 3 0 1 75 13 146
2014 EC-07 56 26 13 1 2 1 1 84 3 95
2014 EC-08 30 35 15 15 0 0 5 68 16 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 67 19 6 3 1 2 1 89 4 497
2017 EC-02 76 14 0 0 5 5 0 95 5 21
2017 EC-03 64 0 7 21 0 7 0 69 23 14
2017 EC-04 67 22 7 0 0 2 2 93 0 45
2017 EC-05 65 20 7 1 2 3 1 89 4 132
2017 EC-06 70 16 5 3 2 1 3 89 6 148
2017 EC-07 67 22 6 3 0 2 0 91 3 101
2017 EC-08 66 19 14 0 0 0 0 86 0 21
2014 EC 64 19 6 3 1 4 3 89 4 497
2014 EC-02 63 17 13 0 0 0 8 86 0 24
2014 EC-03 82 18 0 0 0 0 0 100 0 11
2014 EC-04 56 27 7 2 0 2 5 90 3 41
2014 EC-05 67 14 5 3 1 7 4 91 4 148
2014 EC-06 58 23 9 5 0 3 1 85 6 146
2014 EC-07 72 17 3 1 1 3 3 94 2 96
2014 EC-08 45 35 10 5 0 5 0 84 5 20
2011 EC 66 15 8 3 1 3 4 87 4 546
2011 EC-02 77 12 4 0 0 0 8 96 0 26
2011 EC-03 83 8 8 0 0 0 0 92 0 12
2011 EC-04 67 16 6 5 5 0 2 84 10 64
2011 EC-05 67 14 8 2 1 3 5 88 3 177
2011 EC-06 63 16 9 1 1 7 1 87 3 134
2011 EC-07 65 15 8 5 2 1 5 85 7 105
2011 EC-08 65 12 12 0 0 6 6 87 0 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 19 81 497
2017 EC-02 24 76 21
2017 EC-05 18 82 132
2017 EC-06 19 81 148
2017 EC-07 22 78 101
2017 EC-08 24 76 21
2014 EC 21 79 497
2014 EC-02 29 71 24
2014 EC-04 17 83 41
2014 EC-05 16 84 148
2014 EC-06 22 78 146
2014 EC-07 22 78 96
2014 EC-08 30 70 20

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 35 93
2017 EC-05 25 24
2017 EC-06 40 28
2017 EC-07 32 22
2014 EC 38 103
2014 EC-05 39 23
2014 EC-06 28 32
2014 EC-07 33 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 76 93
2017 EC-05 88 24
2017 EC-06 79 28
2017 EC-07 64 22
2014 EC 72 103
2014 EC-05 65 23
2014 EC-06 88 32
2014 EC-07 67 21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 6 93
2017 EC-05 0 24
2014 EC 13 103
2014 EC-07 43 21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 93
2017 EC-05 0 24
2017 EC-06 0 28
2017 EC-07 0 22
2014 EC 0 103
2014 EC-05 0 23
2014 EC-06 0 32
2014 EC-07 0 21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 22
2014 EC 0 103
2014 EC-05 0 23
2014 EC-06 0 32
2014 EC-07 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 28
2017 EC-07 0 22
2014 EC-05 0 23
2014 EC-06 0 32

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 24
2017 EC-06 0 28
2017 EC-07 0 22
2014 EC 10 103

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EC 49 93
2017 EC-05 58 24
2017 EC-06 39 28
2017 EC-07 63 22
2014 EC 40 103
2014 EC-05 30 23
2014 EC-06 34 32
2014 EC-07 57 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EC 45 93
2017 EC-05 54 24
2017 EC-06 47 28
2017 EC-07 36 22
2014 EC 59 103
2014 EC-05 65 23
2014 EC-06 59 32
2014 EC-07 47 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 50 93
2017 EC-05 42 24
2017 EC-06 51 28
2017 EC-07 64 22
2014 EC 50 103
2014 EC-05 48 23
2014 EC-06 56 32
2014 EC-07 48 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EC 44 93
2017 EC-05 38 24
2017 EC-06 57 28
2017 EC-07 41 22
2014 EC 43 103
2014 EC-05 43 23
2014 EC-06 50 32
2014 EC-07 33 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EC 40 93
2017 EC-05 50 24
2017 EC-06 40 28
2017 EC-07 45 22
2014 EC 37 103
2014 EC-05 39 23
2014 EC-06 34 32
2014 EC-07 47 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 51 93
2017 EC-05 50 24
2017 EC-06 53 28
2017 EC-07 36 22
2014 EC 48 103
2014 EC-05 39 23
2014 EC-06 47 32
2014 EC-07 38 21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 34 93
2017 EC-05 38 24
2017 EC-06 28 28
2017 EC-07 50 22
2014 EC 29 103
2014 EC-05 30 23
2014 EC-06 25 32
2014 EC-07 33 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC 0 93
2017 EC-05 0 24
2017 EC-06 0 28
2017 EC-07 0 22
2014 EC-05 0 23
2014 EC-07 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 28
2014 EC 7 103

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 EC 7 93
2014 EC 9 103

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 51 93
2017 EC-05 58 24
2017 EC-06 46 28
2017 EC-07 50 22
2014 EC 39 103
2014 EC-05 43 23
2014 EC-06 37 32
2014 EC-07 38 21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EC 16 93
2017 EC-07 23 22
2014 EC 23 103
2014 EC-06 22 32
2014 EC-07 33 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 19 93
2017 EC-06 25 28
2014 EC 18 103
2014 EC-06 16 32
2014 EC-07 29 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 59 93
2017 EC-05 63 24
2017 EC-06 65 28
2017 EC-07 59 22
2014 EC 54 103
2014 EC-05 48 23
2014 EC-06 56 32
2014 EC-07 62 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 EC 26 93
2017 EC-05 29 24
2017 EC-06 26 28
2017 EC-07 27 22
2014 EC 27 103
2014 EC-05 26 23
2014 EC-06 22 32
2014 EC-07 38 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EC 11 93
2014 EC 10 103

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 EC 20 93
2017 EC-05 21 24
2017 EC-06 25 28
2014 EC 22 103
2014 EC-05 22 23
2014 EC-06 28 32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC 13 93
2014 EC 16 103
2014 EC-05 22 23
2014 EC-07 38 21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 5 93
2014 EC 6 103
2014 EC-07 0 21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC 13 93
2014 EC 16 103
2014 EC-06 16 32

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 20 93
2017 EC-06 28 28
2014 EC 16 103
2014 EC-06 22 32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 15 93
2017 EC-07 23 22
2014 EC 17 103
2014 EC-05 22 23
2014 EC-06 16 32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 11 88

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 14 88
2017 EC-05 22 23
2017 EC-06 0 26
2014 EC 12 96

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC 8 88
2014 EC-05 0 20
2014 EC-07 0 21

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 21
2014 EC-05 0 20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 11 88
2014 EC 5 96

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 20 88
2017 EC-06 30 26
2014 EC 10 96

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EC 23 88
2017 EC-05 30 23
2017 EC-06 23 26
2017 EC-07 29 21
2014 EC 17 96
2014 EC-05 30 20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 13 88
2014 EC 7 96

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 EC 17 88
2017 EC-06 34 26
2014 EC 12 96

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 29 88
2017 EC-05 30 23
2017 EC-06 23 26
2017 EC-07 29 21
2014 EC 30 96
2014 EC-06 36 31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 8 88
2014 EC-05 0 20
2014 EC-07 0 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 50 88
2017 EC-05 52 23
2017 EC-06 46 26
2017 EC-07 48 21
2014 EC 59 96
2014 EC-05 55 20
2014 EC-06 68 31
2014 EC-07 53 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC-06 0 26
2014 EC 0 96
2014 EC-05 0 20
2014 EC-06 0 31
2014 EC-07 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 52 88
2017 EC-05 48 23
2017 EC-06 46 26
2017 EC-07 57 21
2014 EC 67 96
2014 EC-05 50 20
2014 EC-06 68 31
2014 EC-07 67 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC-07 0 21

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 22 88
2017 EC-05 26 23
2017 EC-06 27 26
2014 EC 14 96

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 89 11 93
2017 EC-05 96 4 24
2017 EC-06 86 14 28
2017 EC-07 82 18 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 17 16 8 11 28 9 43 31 497
2017 EC-02 19 14 29 5 10 14 10 44 19 21
2017 EC-03 14 14 14 0 14 36 7 50 25 14
2017 EC-04 13 13 18 2 2 31 20 55 9 45
2017 EC-05 6 20 13 7 11 35 9 46 31 132
2017 EC-06 8 16 14 11 14 29 8 38 40 148
2017 EC-07 11 19 20 9 11 24 7 43 28 101
2017 EC-08 15 24 19 14 10 14 5 47 29 21
2014 EC 8 12 16 12 13 30 9 33 41 496
2014 EC-02 13 4 25 13 21 21 4 22 44 24
2014 EC-03 27 9 18 0 18 18 9 50 25 11
2014 EC-04 7 10 10 10 5 37 22 41 35 41
2014 EC-05 11 12 11 13 11 32 10 40 41 147
2014 EC-06 6 7 16 12 15 36 8 23 49 146
2014 EC-07 8 23 20 11 17 17 4 39 35 96
2014 EC-08 0 15 20 20 15 30 0 21 50 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 31 16 9 9 9 0 61 20 497
2017 EC-02 38 29 19 5 10 0 0 67 14 21
2017 EC-03 21 29 7 21 7 14 0 58 33 14
2017 EC-04 36 20 20 4 2 16 2 68 8 45
2017 EC-05 21 34 14 9 9 13 0 63 21 132
2017 EC-06 22 32 15 8 13 9 1 60 23 148
2017 EC-07 25 35 19 10 8 4 0 62 18 101
2017 EC-08 24 29 24 14 5 5 0 55 20 21
2014 EC 15 22 20 13 10 19 2 47 28 496
2014 EC-02 13 17 17 17 17 17 4 37 42 24
2014 EC-03 45 9 0 9 18 18 0 67 33 11
2014 EC-04 15 25 19 2 7 24 7 58 14 41
2014 EC-05 19 25 13 12 7 22 1 58 26 147
2014 EC-06 12 15 23 13 11 24 2 37 32 146
2014 EC-07 14 32 22 15 10 6 1 49 27 96
2014 EC-08 5 20 35 25 15 0 0 25 40 20
2011 EC 23 32 16 9 4 14 1 65 16 545
2011 EC-02 23 27 15 12 12 8 4 57 26 26
2011 EC-03 0 50 25 8 8 8 0 55 18 12
2011 EC-04 22 34 14 8 3 19 0 69 13 64
2011 EC-05 30 28 15 8 3 14 1 68 14 178
2011 EC-06 21 27 16 12 3 20 1 61 19 132
2011 EC-07 19 47 17 8 3 7 0 70 11 105
2011 EC-08 12 24 24 18 12 12 0 40 33 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 8 92 497
2017 EC-05 10 90 132
2017 EC-06 7 93 148
2014 EC 9 91 496
2014 EC-04 0 100 41
2014 EC-05 10 90 148
2014 EC-06 8 92 146
2014 EC-07 9 91 96

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 EC 25 40
2014 EC 28 43
2014 EC-05 33 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 83 40
2017 EC-05 93 14
2014 EC 88 43
2014 EC-05 80 15
2014 EC-06 91 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 0 40
2017 EC-05 0 14
2014 EC-06 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 40
2017 EC-05 0 14
2014 EC 0 43
2014 EC-05 0 15
2014 EC-06 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 EC-05 0 15
2014 EC-06 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 EC-05 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 EC-06 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 EC 18 40
2014 EC 19 43
2014 EC-05 0 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 EC 19 43

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2014 EC-06 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 EC 30 40
2014 EC 35 43

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 EC 25 40
2017 EC-05 43 14
2014 EC 28 43
2014 EC-06 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2014 EC-05 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 EC 0 40
2017 EC-05 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 EC-06 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 EC 26 43

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 EC 0 40
2017 EC-05 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 EC 20 40
2014 EC 21 43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2014 EC 0 43
2014 EC-05 0 15
2014 EC-06 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 25 40
2014 EC 35 43
2014 EC-05 47 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 38 40
2017 EC-05 71 14
2014 EC 26 43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 EC 16 43

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 EC-06 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 EC 30 43
2014 EC-05 40 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2014 EC-06 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 EC-06 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 14
2014 EC-05 0 15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 EC 15 40
2014 EC 12 43
2014 EC-06 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 EC 43 40
2014 EC 49 43
2014 EC-05 47 15
2014 EC-06 55 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12
2014 EC-06 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 22 37
2014 EC 17 41

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12
2014 EC 0 41
2014 EC-05 0 14
2014 EC-06 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12
2014 EC-05 0 14
2014 EC-06 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 EC 0 41
2014 EC-05 0 14
2014 EC-06 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 EC-06 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 EC 15 41
2014 EC-06 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 EC 14 37
2014 EC-05 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 EC 15 41
2014 EC-06 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 EC 35 37
2017 EC-05 42 12
2014 EC 24 41

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12
2014 EC-05 0 14
2014 EC-06 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EC 51 37
2017 EC-05 50 12
2014 EC 46 41
2014 EC-05 36 14
2014 EC-06 55 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12
2014 EC 0 41
2014 EC-05 0 14
2014 EC-06 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 65 37
2017 EC-05 75 12
2014 EC 76 41
2014 EC-05 71 14
2014 EC-06 82 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC-05 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 16 37
2014 EC 24 41
2014 EC-05 36 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 93 7 41
2017 EC-05 100 0 14
2017 EC-06 80 20 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 13 19 4 4 39 10 49 14 496
2017 EC-02 30 0 30 5 0 25 10 46 8 20
2017 EC-03 14 7 7 7 7 50 7 50 33 14
2017 EC-04 16 13 11 2 0 42 16 68 5 45
2017 EC-05 8 17 14 2 7 40 12 52 19 132
2017 EC-06 10 11 16 6 2 45 11 46 18 148
2017 EC-07 17 12 26 1 4 39 2 48 8 101
2017 EC-08 19 19 33 5 0 14 10 50 6 21
2014 EC 6 12 21 5 3 46 7 38 17 497
2014 EC-02 13 4 25 4 0 54 0 36 9 24
2014 EC-03 9 18 27 0 9 27 9 43 14 11
2014 EC-04 5 10 29 2 0 42 12 32 5 41
2014 EC-05 5 13 18 5 4 48 7 41 20 148
2014 EC-06 5 12 17 5 2 51 8 41 17 146
2014 EC-07 10 12 25 5 4 37 5 40 16 96
2014 EC-08 0 10 25 5 5 55 0 22 22 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 36 14 5 4 13 1 74 10 497
2017 EC-02 38 19 29 5 0 10 0 63 5 21
2017 EC-03 43 14 0 14 7 21 0 73 27 14
2017 EC-04 36 22 13 2 0 24 2 79 3 45
2017 EC-05 21 41 11 5 8 11 1 72 15 132
2017 EC-06 26 34 15 5 3 15 1 72 10 148
2017 EC-07 29 46 13 2 3 8 0 81 5 101
2017 EC-08 33 24 24 5 0 14 0 67 6 21
2014 EC 16 26 20 6 3 27 2 60 12 495
2014 EC-02 13 13 21 4 0 46 4 50 8 24
2014 EC-03 36 27 18 0 9 9 0 70 10 11
2014 EC-04 7 42 24 2 0 22 2 65 3 41
2014 EC-05 18 29 14 5 3 31 1 67 12 147
2014 EC-06 14 22 23 7 1 31 3 54 12 146
2014 EC-07 23 27 22 6 3 18 1 62 12 96
2014 EC-08 16 32 26 11 5 11 0 53 18 19
2011 EC 28 36 14 2 3 16 0 77 6 543
2011 EC-02 19 31 27 4 4 15 0 59 9 26
2011 EC-03 25 50 8 0 8 8 0 82 9 12
2011 EC-04 31 33 9 2 3 22 0 82 6 64
2011 EC-05 31 33 14 2 2 17 0 78 5 178
2011 EC-06 25 34 14 3 2 21 0 76 7 131
2011 EC-07 31 44 14 2 2 7 0 80 4 104
2011 EC-08 18 41 29 6 0 6 0 63 6 17

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 23 77 498
2017 EC-03 36 64 14
2017 EC-04 20 80 45
2017 EC-05 22 78 133
2017 EC-06 26 74 148
2017 EC-07 21 79 101
2014 EC 20 80 497
2014 EC-04 17 83 41
2014 EC-05 19 81 148
2014 EC-06 22 78 146
2014 EC-07 22 78 96

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 83 17 115
2017 EC-05 83 17 30
2017 EC-06 74 26 38
2017 EC-07 86 14 21
2014 EC 79 21 100
2014 EC-05 71 29 28
2014 EC-06 87 13 32
2014 EC-07 81 19 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 27 4 6 4 1 0 85 11 96
2017 EC-05 52 32 0 4 12 0 0 84 16 25
2017 EC-06 68 21 7 0 0 4 0 93 0 28
2017 EC-07 44 28 6 23 0 0 0 72 23 18
2014 EC 49 32 6 9 4 0 0 81 13 79
2014 EC-05 30 50 5 10 5 0 0 80 15 20
2014 EC-06 46 25 11 14 4 0 0 71 18 28
2014 EC-07 82 12 6 0 0 0 0 94 0 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 53 6 7 3 1 2 85 10 497
2017 EC-02 19 38 14 5 5 10 9 71 12 21
2017 EC-03 14 50 0 7 14 0 14 75 25 14
2017 EC-04 31 49 2 13 0 2 2 84 14 45
2017 EC-05 27 50 9 7 4 1 1 78 12 132
2017 EC-06 28 57 5 7 3 0 1 86 9 148
2017 EC-07 34 57 3 4 0 0 1 93 4 101
2017 EC-08 43 48 10 0 0 0 0 90 0 21
2014 EC 26 54 9 6 2 2 1 82 9 497
2014 EC-02 33 33 13 8 4 8 0 73 14 24
2014 EC-03 36 27 27 9 0 0 0 64 9 11
2014 EC-04 10 51 12 13 7 5 2 65 22 41
2014 EC-05 23 53 11 6 3 3 0 78 10 148
2014 EC-06 25 55 9 8 1 1 1 82 9 146
2014 EC-07 31 63 4 0 0 1 1 96 0 96
2014 EC-08 30 60 5 5 0 0 0 90 5 20
2011 EC 19 56 9 11 3 1 2 77 14 543
2011 EC-02 12 46 8 12 4 12 8 71 19 26
2011 EC-03 17 58 17 8 0 0 0 75 8 12
2011 EC-04 17 52 8 16 3 3 2 72 20 64
2011 EC-05 18 51 11 11 6 1 3 71 18 178
2011 EC-06 19 61 7 11 2 0 0 80 13 131
2011 EC-07 24 63 7 7 0 0 0 87 7 104
2011 EC-08 24 59 0 18 0 0 0 82 18 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 19 21 7 5 35 8 44 21 496
2017 EC-02 14 5 19 24 5 24 9 29 43 21
2017 EC-03 0 14 14 14 0 29 29 33 33 14
2017 EC-04 16 16 16 2 7 39 5 56 16 44
2017 EC-05 7 21 14 9 6 34 10 49 27 132
2017 EC-06 3 19 19 5 5 43 7 42 20 148
2017 EC-07 3 25 28 4 4 32 5 44 13 101
2017 EC-08 9 15 38 10 0 19 10 34 13 21
2014 EC 6 15 25 8 6 34 7 35 24 496
2014 EC-02 13 4 17 17 13 25 13 27 47 24
2014 EC-03 18 18 27 0 9 18 9 50 13 11
2014 EC-04 5 25 22 7 5 32 5 47 19 41
2014 EC-05 5 20 22 4 5 38 7 44 16 147
2014 EC-06 3 12 25 10 7 36 6 27 30 146
2014 EC-07 8 13 31 6 7 26 8 32 21 96
2014 EC-08 0 0 30 5 0 50 15 0 14 20
2011 EC 3 13 24 9 5 38 9 30 25 543
2011 EC-02 4 4 23 12 4 38 15 17 33 26
2011 EC-03 0 25 25 17 0 33 0 38 25 12
2011 EC-04 3 14 22 11 5 38 8 31 29 64
2011 EC-05 5 12 20 7 5 38 14 34 25 176
2011 EC-06 2 10 23 8 6 48 3 23 29 132
2011 EC-07 1 21 34 9 3 26 7 32 17 105
2011 EC-08 0 18 12 12 6 41 12 38 38 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 28 10 3 1 13 2 83 5 497
2017 EC-02 33 19 19 5 0 14 9 69 6 21
2017 EC-03 43 7 7 7 0 21 14 78 11 14
2017 EC-04 56 29 2 0 0 11 2 97 0 45
2017 EC-05 39 28 8 1 3 18 3 85 5 132
2017 EC-06 45 30 8 0 1 15 1 89 2 148
2017 EC-07 37 37 13 7 0 5 1 79 7 101
2017 EC-08 43 24 14 10 0 5 5 74 10 21
2014 EC 32 32 14 5 2 14 1 75 8 496
2014 EC-02 25 13 25 8 0 21 8 53 12 24
2014 EC-03 55 18 18 0 0 9 0 80 0 11
2014 EC-04 22 34 15 2 5 20 2 72 9 41
2014 EC-05 31 34 12 3 1 18 0 80 6 147
2014 EC-06 34 34 12 5 1 14 0 79 7 146
2014 EC-07 28 36 15 8 3 8 1 71 13 96
2014 EC-08 55 5 25 5 0 10 0 67 6 20
2011 EC 32 32 10 5 2 17 2 79 8 544
2011 EC-02 35 31 4 4 0 15 12 89 5 26
2011 EC-03 17 42 0 17 0 25 0 78 22 12
2011 EC-04 22 33 9 8 0 27 2 76 11 64
2011 EC-05 31 29 11 6 1 20 3 78 8 177
2011 EC-06 36 35 8 3 1 17 1 86 5 132
2011 EC-07 35 30 18 4 5 8 0 71 9 105
2011 EC-08 47 24 6 0 6 18 0 86 7 17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 30 14 5 3 16 2 74 10 496
2017 EC-02 24 14 14 10 5 24 9 57 21 21
2017 EC-03 29 21 7 0 0 29 14 87 0 14
2017 EC-04 44 29 9 0 0 16 2 89 0 45
2017 EC-05 30 34 11 4 2 17 2 79 8 132
2017 EC-06 29 29 14 4 3 20 1 73 9 147
2017 EC-07 25 35 15 9 3 13 1 69 14 101
2017 EC-08 38 24 19 5 0 5 10 72 6 21
2014 EC 17 29 20 8 4 20 1 58 16 494
2014 EC-02 21 17 25 4 0 25 8 56 6 24
2014 EC-03 55 9 27 0 9 0 0 64 9 11
2014 EC-04 15 32 17 7 2 24 2 64 13 41
2014 EC-05 16 35 16 5 2 27 0 69 9 147
2014 EC-06 18 27 18 9 6 21 0 57 19 146
2014 EC-07 17 27 24 13 6 12 1 51 22 95
2014 EC-08 20 15 40 15 0 10 0 39 17 20
2011 EC 18 29 16 7 3 25 2 65 14 542
2011 EC-02 19 23 15 4 4 23 12 65 12 26
2011 EC-03 0 42 17 17 0 25 0 56 22 12
2011 EC-04 14 27 14 6 2 36 2 65 13 64
2011 EC-05 18 27 14 3 3 32 3 68 10 176
2011 EC-06 19 24 21 6 4 25 1 59 13 131
2011 EC-07 23 36 13 13 3 11 0 67 18 105
2011 EC-08 18 35 24 0 6 18 0 64 7 17
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 24 5 7 5 1 0 83 12 496
2017 EC-02 43 24 14 5 10 5 0 70 15 21
2017 EC-03 71 14 0 7 7 0 0 86 14 14
2017 EC-04 58 27 7 2 4 2 0 86 7 45
2017 EC-05 52 26 5 7 7 1 1 80 14 132
2017 EC-06 63 21 3 9 3 1 1 85 12 148
2017 EC-07 58 27 6 4 5 0 0 85 9 101
2017 EC-08 52 24 14 10 0 0 0 76 10 21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 61 21 8 4 4 1 0 83 8 496
2017 EC-02 53 19 19 5 5 0 0 71 10 21
2017 EC-03 71 14 7 7 0 0 0 86 7 14
2017 EC-04 67 22 9 0 0 2 0 91 0 45
2017 EC-05 60 20 6 7 5 1 0 82 12 132
2017 EC-06 62 24 6 6 3 0 0 86 9 148
2017 EC-07 62 22 11 1 4 1 0 84 5 101
2017 EC-08 57 19 10 0 14 0 0 76 14 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 46 10 10 4 1 0 76 14 498
2017 EC-02 19 53 5 14 0 10 0 79 16 21
2017 EC-03 43 14 21 14 7 0 0 57 21 14
2017 EC-04 36 47 7 9 0 2 0 84 9 45
2017 EC-05 30 46 9 9 6 1 0 76 15 133
2017 EC-06 25 51 11 8 4 1 0 77 12 148
2017 EC-07 33 44 7 12 3 1 0 78 15 101
2017 EC-08 38 24 29 10 0 0 0 62 10 21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 43 12 17 10 1 0 60 28 498
2017 EC-02 19 43 10 10 14 5 0 65 25 21
2017 EC-03 14 50 7 21 7 0 0 64 29 14
2017 EC-04 24 49 11 11 0 4 0 77 12 45
2017 EC-05 16 47 11 14 13 0 0 63 27 133
2017 EC-06 14 39 15 20 10 1 0 54 31 148
2017 EC-07 14 40 13 20 12 1 0 55 32 101
2017 EC-08 15 43 19 19 5 0 0 57 24 21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 25 19 16 17 0 2 46 34 497
2017 EC-02 14 33 19 0 19 5 10 56 22 21
2017 EC-03 0 43 21 7 29 0 0 43 36 14
2017 EC-04 9 27 20 22 22 0 0 36 44 45
2017 EC-05 21 21 23 16 18 0 1 43 34 132
2017 EC-06 27 27 15 15 15 1 1 54 30 148
2017 EC-07 18 20 22 19 19 0 3 39 39 101
2017 EC-08 38 28 10 19 5 0 0 66 24 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 31 27 15 12 0 1 47 27 496
2017 EC-02 28 29 24 10 10 0 0 57 19 21
2017 EC-03 36 29 36 0 0 0 0 64 0 14
2017 EC-04 20 38 29 11 0 0 2 59 11 45
2017 EC-05 16 39 28 11 5 1 2 56 16 131
2017 EC-06 17 26 26 19 12 0 0 42 31 148
2017 EC-07 5 25 26 22 23 0 0 30 45 101
2017 EC-08 5 38 28 5 24 0 0 43 29 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 31 24 17 9 0 1 50 26 496
2017 EC-02 47 14 19 10 5 0 5 65 15 21
2017 EC-03 50 29 14 7 0 0 0 79 7 14
2017 EC-04 29 33 22 11 0 0 4 65 12 45
2017 EC-05 20 36 23 11 8 0 1 57 19 131
2017 EC-06 16 30 24 20 10 0 1 46 29 148
2017 EC-07 7 29 25 26 14 0 0 36 40 101
2017 EC-08 10 19 43 14 14 0 0 29 29 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 24 25 18 15 0 1 41 33 495
2017 EC-02 38 24 14 14 10 0 0 62 24 21
2017 EC-03 57 21 0 7 7 0 7 85 15 14
2017 EC-04 20 31 27 18 2 0 2 52 20 45
2017 EC-05 15 28 24 21 10 0 2 44 32 131
2017 EC-06 16 22 29 13 18 1 1 39 31 147
2017 EC-07 6 20 28 24 23 0 0 26 47 101
2017 EC-08 19 14 33 24 10 0 0 34 33 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 29 15 7 7 1 2 71 14 493
2017 EC-02 57 5 5 5 14 5 10 72 22 21
2017 EC-03 57 29 14 0 0 0 0 86 0 14
2017 EC-04 53 18 11 9 0 2 7 78 10 45
2017 EC-05 46 35 10 2 5 1 2 83 7 130
2017 EC-06 41 27 16 8 6 0 2 69 14 147
2017 EC-07 25 30 22 12 10 0 1 55 22 100
2017 EC-08 24 38 29 0 10 0 0 62 10 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 31 25 14 8 0 0 53 23 494
2017 EC-02 50 10 10 20 5 5 0 63 26 20
2017 EC-03 50 21 21 0 7 0 0 71 7 14
2017 EC-04 20 47 16 11 4 0 2 68 16 45
2017 EC-05 21 35 25 16 3 0 0 56 19 130
2017 EC-06 20 31 29 13 7 0 0 51 20 148
2017 EC-07 17 26 25 17 16 0 0 42 33 101
2017 EC-08 5 43 24 19 10 0 0 48 29 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 31 25 16 10 1 1 48 27 495
2017 EC-02 30 15 20 25 0 5 5 50 27 20
2017 EC-03 21 43 21 0 14 0 0 64 14 14
2017 EC-04 31 16 27 22 2 0 2 48 25 45
2017 EC-05 11 36 28 18 5 1 1 48 24 131
2017 EC-06 14 33 20 18 14 1 0 48 32 148
2017 EC-07 14 33 31 12 11 0 0 47 23 101
2017 EC-08 29 33 24 0 14 0 0 62 14 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 32 27 17 10 0 0 47 26 494
2017 EC-02 26 21 26 26 0 0 0 48 26 19
2017 EC-03 21 43 21 7 7 0 0 64 14 14
2017 EC-04 27 24 24 16 7 0 2 52 23 45
2017 EC-05 15 30 31 15 8 1 1 45 23 131
2017 EC-06 11 34 27 18 9 0 0 46 27 148
2017 EC-07 8 37 25 17 14 0 0 45 31 101
2017 EC-08 29 38 14 5 14 0 0 67 19 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 31 20 18 12 0 0 50 30 495
2017 EC-02 25 25 15 20 15 0 0 50 35 20
2017 EC-03 21 21 29 21 7 0 0 43 29 14
2017 EC-04 29 16 29 18 4 0 4 47 23 45
2017 EC-05 21 34 20 15 10 0 0 55 25 131
2017 EC-06 18 34 16 18 14 0 0 51 33 148
2017 EC-07 17 30 22 19 13 0 0 46 32 101
2017 EC-08 14 43 19 19 5 0 0 57 24 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 30 22 10 4 1 0 64 14 495
2017 EC-02 35 30 20 10 5 0 0 65 15 20
2017 EC-03 57 14 14 7 7 0 0 71 14 14
2017 EC-04 29 31 24 7 2 2 4 64 10 45
2017 EC-05 30 34 23 9 4 1 0 64 13 131
2017 EC-06 38 30 18 9 5 1 0 68 14 148
2017 EC-07 30 29 23 13 6 0 0 58 19 101
2017 EC-08 24 38 33 5 0 0 0 62 5 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 29 14 6 5 0 0 75 11 497
2017 EC-02 47 33 19 0 0 0 0 81 0 21
2017 EC-03 43 43 14 0 0 0 0 86 0 14
2017 EC-04 47 22 20 2 7 0 2 70 9 45
2017 EC-05 43 32 15 4 4 1 0 76 8 132
2017 EC-06 43 33 10 8 6 0 0 76 14 148
2017 EC-07 55 20 14 7 5 0 0 74 12 101
2017 EC-08 62 24 14 0 0 0 0 86 0 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 11 6 4 5 1 3 85 9 498
2017 EC-02 62 19 5 5 0 0 10 89 5 21
2017 EC-03 71 7 14 7 0 0 0 79 7 14
2017 EC-04 76 11 4 0 2 0 7 93 2 45
2017 EC-05 72 10 4 6 5 1 2 84 12 133
2017 EC-06 71 9 6 2 7 1 2 84 10 148
2017 EC-07 72 15 5 4 2 0 2 89 6 101
2017 EC-08 67 14 14 5 0 0 0 81 5 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 56 27 10 4 2 0 2 85 5 496
2017 EC-02 67 19 5 0 0 0 10 95 0 21
2017 EC-03 79 7 14 0 0 0 0 86 0 14
2017 EC-04 56 20 9 7 0 0 9 83 7 45
2017 EC-05 57 25 11 5 1 0 1 83 6 132
2017 EC-06 55 28 9 3 3 0 1 84 7 148
2017 EC-07 53 34 9 3 1 0 0 87 4 100
2017 EC-08 48 38 14 0 0 0 0 86 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 23 11 7 5 0 2 76 13 496
2017 EC-02 48 19 14 10 0 0 10 74 11 21
2017 EC-03 71 7 7 14 0 0 0 79 14 14
2017 EC-04 51 27 7 2 4 0 9 85 7 45
2017 EC-05 50 23 9 11 7 0 0 73 18 133
2017 EC-06 50 24 12 5 6 1 1 76 12 147
2017 EC-07 54 22 15 7 2 0 0 76 9 100
2017 EC-08 52 29 5 10 5 0 0 81 14 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 13 5 2 2 0 23 88 6 497
2017 EC-02 57 0 0 0 0 0 43 100 0 21
2017 EC-03 79 7 0 0 0 0 14 100 0 14
2017 EC-04 62 7 2 2 0 0 27 94 3 45
2017 EC-05 62 6 4 1 1 1 25 92 3 132
2017 EC-06 50 9 3 2 1 0 34 90 5 148
2017 EC-07 44 33 12 3 5 0 3 80 8 101
2017 EC-08 53 19 10 14 0 0 5 75 15 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 16 7 2 1 0 6 90 3 495
2017 EC-02 71 10 5 0 0 0 14 94 0 21
2017 EC-03 85 0 8 0 0 0 8 92 0 13
2017 EC-04 68 18 0 0 2 0 11 97 3 44
2017 EC-05 69 13 7 4 0 0 8 89 4 132
2017 EC-06 68 18 7 1 1 0 5 90 3 148
2017 EC-07 71 19 8 0 1 0 1 91 1 101
2017 EC-08 57 28 10 5 0 0 0 86 5 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 13 5 3 4 1 4 87 8 496
2017 EC-02 53 10 5 4 10 5 14 77 17 21
2017 EC-03 64 7 7 0 21 0 0 71 21 14
2017 EC-04 53 18 11 9 0 0 9 78 10 45
2017 EC-05 62 17 6 4 5 2 4 84 10 132
2017 EC-06 75 12 1 3 3 0 5 92 7 148
2017 EC-07 86 8 3 0 3 0 0 94 3 100
2017 EC-08 71 14 10 0 5 0 0 86 5 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 30 13 3 2 1 2 82 5 495
2017 EC-02 33 24 24 5 5 5 5 63 11 21
2017 EC-03 36 43 14 0 7 0 0 79 7 14
2017 EC-04 58 24 4 0 7 0 7 88 7 45
2017 EC-05 49 28 17 2 2 2 0 79 4 131
2017 EC-06 48 32 11 3 1 0 4 83 5 148
2017 EC-07 54 32 10 3 1 0 0 86 4 100
2017 EC-08 57 24 14 5 0 0 0 81 5 21

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 33 41 13 7 0 0 39 20 498
2017 EC-02 14 33 29 24 0 0 0 47 24 21
2017 EC-03 21 43 21 7 7 0 0 64 14 14
2017 EC-04 11 44 31 9 4 0 0 56 13 45
2017 EC-05 7 33 43 10 6 1 0 40 16 133
2017 EC-06 5 36 38 12 9 0 0 42 20 148
2017 EC-07 3 25 46 20 7 0 0 28 27 101
2017 EC-08 0 24 52 24 0 0 0 24 24 21

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 21 41 24 6 0 0 30 29 498
2017 EC-02 5 19 52 19 5 0 0 24 24 21
2017 EC-03 7 21 14 29 29 0 0 57 29 14
2017 EC-04 0 18 38 38 7 0 0 44 18 45
2017 EC-05 7 14 47 26 5 1 0 31 21 133
2017 EC-06 8 21 41 24 5 0 0 30 29 148
2017 EC-07 12 28 39 19 3 0 0 22 39 101
2017 EC-08 5 43 33 10 10 0 0 19 47 21
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 27 22 9 15 2 0 25 75 498
2017 EC-02 29 24 14 5 24 5 0 30 70 21
2017 EC-03 14 21 36 14 14 0 0 14 86 14
2017 EC-04 16 29 20 11 24 0 0 16 84 45
2017 EC-05 24 22 25 14 13 1 1 24 76 133
2017 EC-06 24 28 20 7 18 3 0 25 75 148
2017 EC-07 28 33 24 6 9 1 0 28 72 101
2017 EC-08 33 33 19 10 5 0 0 33 67 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 23 366
2017 EC-02 43 14
2017 EC-03 58 12
2017 EC-04 29 38
2017 EC-05 25 99
2017 EC-06 20 107
2017 EC-07 11 72
2017 EC-08 21 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 33 366
2017 EC-02 28 14
2017 EC-03 50 12
2017 EC-04 37 38
2017 EC-05 26 99
2017 EC-06 34 107
2017 EC-07 35 72
2017 EC-08 50 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 26 366
2017 EC-02 29 14
2017 EC-03 25 12
2017 EC-04 24 38
2017 EC-05 30 99
2017 EC-06 30 107
2017 EC-07 17 72
2017 EC-08 21 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 48 366
2017 EC-02 22 14
2017 EC-03 25 12
2017 EC-04 34 38
2017 EC-05 44 99
2017 EC-06 47 107
2017 EC-07 65 72
2017 EC-08 72 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 8 366
2017 EC-02 0 14
2017 EC-03 0 12
2017 EC-04 13 38
2017 EC-05 7 99
2017 EC-06 12 107
2017 EC-07 7 72
2017 EC-08 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 42 366
2017 EC-02 50 14
2017 EC-03 42 12
2017 EC-04 34 38
2017 EC-05 46 99
2017 EC-06 45 107
2017 EC-07 35 72
2017 EC-08 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 2 44 20 11 6 16 357
2017 EC-02 0 54 23 0 0 23 13
2017 EC-03 0 50 8 8 0 33 12
2017 EC-04 0 53 17 14 8 8 36
2017 EC-05 2 40 22 11 5 20 96
2017 EC-06 5 41 19 11 7 19 107
2017 EC-07 0 49 26 9 7 9 69
2017 EC-08 0 35 7 29 21 7 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 21 17 20 23 2 8 34 47 366
2017 EC-02 14 28 22 14 14 0 7 46 31 14
2017 EC-03 17 8 17 33 17 0 8 27 55 12
2017 EC-04 5 24 24 21 21 0 5 31 44 38
2017 EC-05 14 19 16 21 23 1 6 36 47 99
2017 EC-06 10 19 14 19 23 4 11 33 50 107
2017 EC-07 7 25 17 21 25 1 4 34 48 72
2017 EC-08 7 7 22 14 28 0 21 18 54 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 2 7 11 18 54 3 5 10 78 366
2017 EC-02 14 7 7 36 29 0 7 23 70 14
2017 EC-03 0 0 25 50 25 0 0 0 75 12
2017 EC-04 5 16 5 16 53 3 3 22 72 38
2017 EC-05 1 6 12 19 51 5 6 8 78 99
2017 EC-06 1 5 9 13 62 3 7 6 83 107
2017 EC-07 3 8 13 20 53 3 1 11 75 72
2017 EC-08 0 0 14 7 72 0 7 0 85 14
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