2017 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	40	16	4	1	78	6	142
2017	Non-visible minority	41	42	8	6	3	82	9	652
2014	Visible minority	42	37	8	6	8	79	13	108
2014	Non-visible minority	33	44	11	9	4	77	13	543
2011	Visible minority	42	36	10	7	5	78	12	112
2011	Non-visible minority	37	42	9	9	4	78	13	585
2008	Visible minority	38	38	13	8	4	75	12	93
2008	Non-visible minority	38	42	9	7	4	80	11	478

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	34	18	11	4	0	0	67	16	141
2017	Non-visible minority	37	36	13	8	6	0	0	73	14	651

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	27	10	2	0	1	0	88	2	142
2017	Non-visible minority	58	30	8	3	1	0	0	88	4	649
2014	Visible minority	72	18	7	1	3	0	0	90	4	108
2014	Non-visible minority	63	26	8	2	1	0	0	89	3	543
2011	Visible minority	66	19	10	2	3	0	1	86	4	113
2011	Non-visible minority	60	29	8	3	1	0	0	88	3	586

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	37	13	4	1	0	82	4	142
2017	Non-visible minority	48	35	9	6	2	0	83	8	646
2014	Visible minority	55	26	11	4	3	1	82	7	108
2014	Non-visible minority	44	39	9	6	2	0	83	8	542
2011	Visible minority	49	35	7	5	4	0	84	9	113
2011	Non-visible minority	47	38	8	5	2	0	85	7	586
2008	Visible minority	49	32	10	5	3	0	82	9	93
2008	Non-visible minority	47	40	6	4	3	0	87	6	478

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	31	16	3	2	0	79	5	140
2017	Non-visible minority	47	30	14	5	3	0	78	9	650
2014	Visible minority	41	37	13	5	4	0	78	8	108
2014	Non-visible minority	39	37	14	7	4	0	76	10	543
2011	Visible minority	35	34	20	6	4	1	69	11	112
2011	Non-visible minority	40	33	16	7	3	1	74	11	583

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	35	13	6	2	0	79	8	140
2017	Non-visible minority	44	35	11	7	3	0	79	10	652
2014	Visible minority	40	37	11	8	4	0	77	11	108
2014	Non-visible minority	40	35	13	9	3	0	75	12	543
2011	Visible minority	37	32	18	8	4	1	70	13	113
2011	Non-visible minority	40	36	12	9	4	0	76	12	583
2008	Visible minority	37	30	15	9	9	0	67	17	92
2008	Non-visible minority	37	40	10	9	4	0	77	13	478

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	24	18	11	5	6	0	63	17	141
2017	Non-visible minority	37	27	14	10	6	3	2	68	17	651
2014	Visible minority	37	26	17	8	8	4	0	66	17	108
2014	Non-visible minority	36	28	16	12	5	2	1	66	18	543
2011	Visible minority	32	29	19	8	10	3	0	63	18	113
2011	Non-visible minority	34	29	15	12	7	3	1	65	19	584
2008	Visible minority	26	29	22	10	10	4	0	57	20	93
2008	Non-visible minority	36	26	17	10	6	4	1	66	16	480

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	34	8	6	4	2	1	82	10	141
2017	Non-visible minority	52	27	9	6	3	2	1	83	9	651
2014	Visible minority	44	29	10	8	8	1	0	74	16	108
2014	Non-visible minority	48	30	9	7	6	1	1	79	12	543
2011	Visible minority	35	29	13	10	12	3	0	65	22	112
2011	Non-visible minority	43	32	10	7	5	2	1	78	12	584
2008	Visible minority	30	30	17	13	8	2	0	62	21	93
2008	Non-visible minority	41	27	14	8	6	3	1	71	15	477

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	34	12	4	4	0	0	80	8	141
2017	Non-visible minority	49	31	7	6	4	1	1	82	11	651
2014	Visible minority	45	29	10	9	5	1	1	75	14	108
2014	Non-visible minority	46	31	9	8	5	0	1	78	13	542
2011	Visible minority	32	27	13	13	14	1	1	60	27	112
2011	Non-visible minority	39	33	10	12	4	0	0	73	16	584
2008	Visible minority	38	24	14	15	9	0	1	62	24	93
2008	Non-visible minority	37	32	12	11	7	0	1	69	19	476

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	28	11	10	4	0	1	76	13	141
2017	Non-visible minority	53	27	9	5	5	0	1	81	10	650
2014	Visible minority	47	29	8	7	8	1	0	76	15	108
2014	Non-visible minority	49	28	9	8	5	0	0	78	13	542

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	35	16	10	4	11	0	67	16	141
2017	Non-visible minority	23	35	17	14	8	3	0	60	22	651
2014	Visible minority	30	30	17	11	6	7	0	64	18	108
2014	Non-visible minority	19	33	19	18	7	4	0	54	26	543
2011	Visible minority	25	17	25	9	8	15	1	50	20	112
2011	Non-visible minority	25	32	20	10	7	6	1	60	18	586

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	39	20	7	6	6	0	65	14	141
2017	Non-visible minority	24	35	19	13	8	1	0	60	22	652
2014	Visible minority	28	32	22	12	5	1	0	61	17	108
2014	Non-visible minority	19	35	21	17	8	0	0	54	25	543
2011	Visible minority	21	28	19	13	9	7	3	54	25	112
2011	Non-visible minority	25	33	17	13	10	1	0	59	23	584
2008	Visible minority	26	27	18	10	15	4	0	55	26	93
2008	Non-visible minority	19	35	18	14	11	2	0	55	26	478

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	39	20	12	6	9	0	58	19	141
2017	Non-visible minority	19	33	20	15	8	5	0	55	25	652
2014	Visible minority	25	33	23	12	7	1	0	58	19	108
2014	Non-visible minority	12	33	23	20	9	4	0	46	30	543
2011	Visible minority	12	37	19	12	7	12	0	56	22	113
2011	Non-visible minority	15	36	19	18	10	3	0	53	28	584
2008	Visible minority	15	27	14	20	13	9	1	48	37	91
2008	Non-visible minority	9	33	19	20	13	5	0	45	35	479

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	37	12	9	8	8	0	68	19	141
2017	Non-visible minority	29	29	20	12	7	3	0	59	20	652
2014	Visible minority	33	26	20	10	7	4	0	62	18	108
2014	Non-visible minority	21	35	19	13	10	2	0	58	23	543
2011	Visible minority	15	36	13	9	12	15	1	61	24	112
2011	Non-visible minority	23	32	17	16	8	4	0	58	25	584
2008	Visible minority	17	38	13	8	14	9	1	61	24	92
2008	Non-visible minority	16	33	16	15	11	8	0	54	29	479

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	42	15	8	8	4	67	17	142
2017	Non-visible minority	24	33	19	14	7	2	58	22	648
2014	Visible minority	28	34	17	13	7	1	63	20	108
2014	Non-visible minority	15	34	18	22	11	1	49	32	543
2011	Visible minority	13	39	12	21	8	6	56	31	113
2011	Non-visible minority	14	37	17	19	12	1	52	31	584
2008	Visible minority	18	32	20	18	10	1	51	28	93
2008	Non-visible minority	12	29	15	27	16	1	41	43	480

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	33	13	20	9	1	0	57	29	142
2017	Non-visible minority	30	36	15	12	7	0	0	66	19	652
2014	Visible minority	29	29	17	12	12	1	0	59	25	108
2014	Non-visible minority	27	32	18	14	9	0	0	59	23	543
2011	Visible minority	19	30	20	15	13	1	1	50	29	113
2011	Non-visible minority	25	38	15	13	8	0	0	63	22	585

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	44	9	7	2	0	0	82	9	141
2017	Non-visible minority	35	42	10	10	3	0	0	77	13	652

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	22	18	14	15	20	2	39	37	141
2017	Non-visible minority	17	20	17	17	12	14	2	45	35	648
2014	Visible minority	16	20	20	14	12	17	1	43	32	108
2014	Non-visible minority	12	20	18	21	19	9	1	36	44	542

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	33	8	8	3	0	0	81	10	142
2017	Non-visible minority	44	35	9	6	4	1	1	80	11	652
2014	Visible minority	47	30	8	10	3	1	0	78	13	108
2014	Non-visible minority	40	33	11	9	6	0	0	74	15	542
2011	Visible minority	29	31	14	12	11	2	1	62	24	113
2011	Non-visible minority	35	34	11	11	7	0	1	70	19	585
2008	Visible minority	29	32	14	14	9	1	1	63	23	93
2008	Non-visible minority	33	32	12	13	8	1	1	66	21	478

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	66	17	8	0	0	9	72	9	11
2017	Non-visible minority	40	32	14	7	5	0	2	73	12	117
2014	Visible minority	49	20	9	0	0	0	22	89	0	10
2014	Non-visible minority	33	34	10	9	8	1	5	71	19	97

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	36	18	8	6	3	1	68	14	141
2017	Non-visible minority	38	36	13	8	4	1	0	75	12	652
2014	Visible minority	37	30	12	13	6	1	1	68	19	108
2014	Non-visible minority	30	41	13	11	3	0	0	72	15	542
2011	Visible minority	27	42	12	12	5	2	0	70	17	113
2011	Non-visible minority	35	38	11	10	4	1	0	74	15	583
2008	Visible minority	25	44	13	6	9	3	0	71	16	93
2008	Non-visible minority	39	32	10	11	5	3	0	73	16	478

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	28	14	11	9	11	2	60	24	142
2017	Non-visible minority	35	27	13	9	5	10	1	69	16	647
2014	Visible minority	33	23	17	8	6	11	2	64	16	108
2014	Non-visible minority	33	31	12	11	7	6	0	68	19	542
2011	Visible minority	23	32	14	13	8	8	2	61	24	113
2011	Non-visible minority	40	26	13	7	5	9	1	73	13	583
2008	Visible minority	26	31	18	9	9	8	0	62	19	93
2008	Non-visible minority	41	24	12	7	6	9	1	73	14	476

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	41	6	11	0	0	1	83	11	142
2017	Non-visible minority	47	36	6	8	3	0	0	83	11	652
2014	Visible minority	48	36	6	5	5	1	0	85	9	108
2014	Non-visible minority	47	34	8	7	4	0	0	81	11	543
2011	Visible minority	29	42	12	4	12	0	1	72	16	113
2011	Non-visible minority	44	36	8	8	3	0	1	81	11	582
2008	Visible minority	26	43	14	11	6	0	0	69	17	93
2008	Non-visible minority	29	42	12	11	5	0	1	72	16	479

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	34	6	4	2	1	0	88	6	142
2017	Non-visible minority	51	35	6	5	3	0	0	86	8	651
2014	Visible minority	54	26	8	6	6	0	0	80	11	108
2014	Non-visible minority	44	40	8	7	1	0	0	84	8	543
2011	Visible minority	39	41	10	5	5	0	1	80	10	111
2011	Non-visible minority	49	33	11	6	2	0	0	82	8	586
2008	Visible minority	38	35	11	10	6	0	0	73	16	93
2008	Non-visible minority	44	39	9	6	2	0	0	83	8	480

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	34	5	4	2	1	0	89	6	142
2017	Non-visible minority	58	30	5	4	3	0	0	89	7	649
2014	Visible minority	57	25	5	6	7	1	0	83	12	108
2014	Non-visible minority	55	32	6	6	1	0	0	87	7	543
2011	Visible minority	48	29	9	7	5	0	1	78	13	112
2011	Non-visible minority	53	35	6	4	2	0	0	87	7	584
2008	Visible minority	46	37	6	3	8	0	0	83	11	93
2008	Non-visible minority	48	41	5	4	2	0	0	89	6	478

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	33	16	8	4	1	1	73	12	140
2017	Non-visible minority	43	32	10	8	5	2	0	77	13	652
2014	Visible minority	33	30	16	9	10	2	0	64	20	108
2014	Non-visible minority	37	33	10	11	8	1	0	70	19	543
2011	Visible minority	25	35	12	12	12	2	2	62	26	113
2011	Non-visible minority	36	33	12	9	8	2	0	70	17	583
2008	Visible minority	23	40	16	12	9	0	0	63	21	90
2008	Non-visible minority	27	35	15	12	9	1	0	63	22	479

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	29	19	20	16	3	0	43	37	141
2017	Non-visible minority	23	26	15	15	16	2	3	52	33	652
2014	Visible minority	19	20	10	24	22	3	3	42	48	108
2014	Non-visible minority	18	23	17	16	20	1	3	43	38	543
2011	Visible minority	15	18	17	19	23	3	5	36	46	113
2011	Non-visible minority	15	26	16	19	19	2	3	44	40	581
2008	Visible minority	18	34	13	12	20	1	1	54	33	93
2008	Non-visible minority	14	33	14	15	20	2	2	49	36	480

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	44	10	10	4	0	0	76	14	142
2017	Non-visible minority	39	39	10	8	3	0	0	78	11	648
2014	Visible minority	26	42	14	7	9	1	0	70	16	108
2014	Non-visible minority	27	45	9	12	7	0	0	72	19	543
2011	Visible minority	29	35	15	10	9	0	2	66	19	113
2011	Non-visible minority	32	39	11	12	5	0	0	72	17	583

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	15	10	4	0	1	70	14	142
2017	Non-visible minority	40	34	15	8	3	0	0	74	11	649
2014	Visible minority	33	28	21	8	8	1	0	62	17	108
2014	Non-visible minority	34	34	14	12	6	0	0	68	18	543

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	41	14	6	3	0	0	78	8	142
2017	Non-visible minority	43	36	11	8	3	0	0	79	10	649
2014	Visible minority	39	33	16	6	5	1	1	73	11	108
2014	Non-visible minority	36	39	10	10	5	1	0	75	15	541
2011	Visible minority	33	35	16	8	5	2	1	70	14	113
2011	Non-visible minority	39	39	10	9	2	0	0	79	11	582

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	45	20	11	3	5	1	63	15	141
2017	Non-visible minority	28	38	18	8	4	3	0	69	13	649

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	32	10	5	4	1	1	80	9	142
2017	Non-visible minority	56	29	7	6	3	0	0	85	8	651
2014	Visible minority	45	31	14	6	3	1	0	76	9	108
2014	Non-visible minority	53	29	8	7	3	0	0	82	10	543
2011	Visible minority	41	34	12	10	4	0	0	74	13	113
2011	Non-visible minority	51	31	6	9	3	0	0	82	12	586

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	26	9	8	5	4	8	75	15	142
2017	Non-visible minority	46	24	8	7	5	0	10	78	14	650
2014	Visible minority	39	26	8	10	9	2	5	70	21	108
2014	Non-visible minority	39	28	8	11	7	1	6	72	19	543
2011	Visible minority	36	33	11	7	8	1	4	73	16	113
2011	Non-visible minority	48	26	6	8	7	0	5	79	15	585
2008	Visible minority	45	32	3	11	4	0	4	81	16	93
2008	Non-visible minority	48	25	5	7	8	1	5	78	16	479

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	37	15	8	2	1	75	10	141
2017	Non-visible minority	34	39	16	6	4	0	74	10	652
2014	Visible minority	31	43	19	5	3	0	74	7	108
2014	Non-visible minority	31	41	20	5	3	0	72	8	543
2011	Visible minority	20	48	18	5	9	0	68	14	113
2011	Non-visible minority	28	39	20	8	5	0	67	13	586
2008	Visible minority	22	46	20	6	5	0	68	12	93
2008	Non-visible minority	19	36	24	14	6	0	55	20	480

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	28	10	11	4	3	3	73	16	142
2017	Non-visible minority	50	25	7	6	5	2	4	81	12	651
2014	Visible minority	51	16	9	8	10	4	1	70	20	108
2014	Non-visible minority	53	20	8	7	8	1	3	77	15	543
2011	Visible minority	39	30	13	8	5	1	4	72	14	113
2011	Non-visible minority	49	25	8	7	7	2	2	78	14	586

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	23	35	41	142
2017	Non-visible minority	27	40	33	651
2014	Visible minority	15	45	40	108
2014	Non-visible minority	23	40	37	543
2011	Visible minority	23	44	33	113
2011	Non-visible minority	23	44	33	585

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	18	24	30	12	12	4	33
2017	Non-visible minority	19	23	28	7	17	6	174
2014	Visible minority	13	30	44	6	9999	6	16
2014	Non-visible minority	21	26	31	16	9999	6	127
2011	Visible minority	12	19	50	12	9999	8	26
2011	Non-visible minority	25	22	32	12	9999	8	134

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	29	8	4	2	0	85	6	142
2017	Non-visible minority	48	38	8	4	2	0	86	6	650
2014	Visible minority	54	31	6	4	6	0	85	9	108
2014	Non-visible minority	44	37	10	5	3	0	81	8	542
2011	Visible minority	49	28	14	4	3	2	78	7	113
2011	Non-visible minority	44	38	10	6	2	0	82	8	586
2008	Visible minority	53	27	6	8	5	1	80	13	93
2008	Non-visible minority	46	37	9	6	2	0	83	8	478

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	38	7	6	3	0	0	84	9	142
2017	Non-visible minority	43	38	12	5	1	1	0	82	6	651
2014	Visible minority	48	34	10	4	5	0	0	81	8	108
2014	Non-visible minority	42	37	12	6	2	1	0	79	9	543
2011	Visible minority	36	40	11	8	4	1	1	77	12	113
2011	Non-visible minority	40	37	12	7	4	1	0	77	11	585

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	20	41	25	3	1	7	30	27	137
2017	Non-visible minority	6	19	37	24	11	1	2	36	27	648
2014	Visible minority	8	18	35	26	6	1	6	35	28	108
2014	Non-visible minority	8	25	39	21	7	0	1	28	33	543
2011	Visible minority	13	22	38	16	5	1	6	22	37	111
2011	Non-visible minority	11	27	35	18	7	0	2	26	38	582
2008	Visible minority	13	31	30	20	4	1	0	25	45	93
2008	Non-visible minority	13	33	32	13	7	0	1	21	47	480

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	10	16	40	15	5	8	64	18	135
2017	Non-visible minority	3	11	23	33	24	3	4	60	15	647
2014	Visible minority	0	6	27	39	20	1	8	64	6	108
2014	Non-visible minority	4	10	23	36	23	2	2	62	14	541
2011	Visible minority	7	10	24	31	14	4	11	52	20	111
2011	Non-visible minority	5	12	23	32	22	1	4	57	18	584
2008	Visible minority	13	20	26	22	14	3	2	38	35	93
2008	Non-visible minority	8	20	32	22	15	1	2	38	28	479

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	19	39	14	9	2	3	24	35	138
2017	Non-visible minority	10	21	32	21	11	1	3	34	33	649
2014	Visible minority	19	17	34	17	7	3	3	26	38	107
2014	Non-visible minority	15	28	32	17	7	0	1	24	44	543
2011	Visible minority	13	29	21	21	7	3	6	30	47	112
2011	Non-visible minority	20	25	28	14	9	0	3	24	47	583
2008	Visible minority	20	25	24	18	10	1	2	29	47	93
2008	Non-visible minority	18	26	27	18	9	1	2	27	45	480

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	17	30	30	15	1	4	47	22	137
2017	Non-visible minority	3	12	35	32	15	1	2	49	15	643
2014	Visible minority	6	13	32	27	17	2	3	47	20	108
2014	Non-visible minority	7	14	35	31	13	0	1	44	21	539
2011	Visible minority	8	16	29	31	10	1	5	44	26	112
2011	Non-visible minority	8	15	32	28	14	1	3	43	24	581
2008	Visible minority	5	18	32	30	12	2	0	43	24	93
2008	Non-visible minority	9	17	33	28	10	0	2	40	26	478

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	19	29	21	10	1	4	33	36	138
2017	Non-visible minority	11	18	27	26	15	1	3	42	30	646
2014	Visible minority	10	20	23	30	8	2	7	41	33	108
2014	Non-visible minority	13	18	29	26	11	1	2	38	31	541
2011	Visible minority	13	19	24	30	7	2	5	40	34	111
2011	Non-visible minority	10	22	29	24	12	1	4	37	33	585
2008	Visible minority	15	14	32	27	12	0	0	39	29	93
2008	Non-visible minority	13	23	28	21	12	1	3	34	37	478

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	14	26	25	13	8	7	45	24	138
2017	Non-visible minority	5	13	26	28	22	2	5	54	19	648
2014	Visible minority	1	4	22	35	19	6	13	67	6	108
2014	Non-visible minority	3	5	22	38	27	1	3	69	8	543
2011	Visible minority	5	5	25	35	12	4	14	57	12	111
2011	Non-visible minority	2	8	21	36	26	2	5	67	11	582
2008	Visible minority	8	16	29	27	10	4	6	41	27	93
2008	Non-visible minority	8	14	27	28	17	2	4	48	24	479

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	14	36	21	9	4	6	33	27	141
2017	Non-visible minority	9	19	33	21	13	2	3	36	30	646
2014	Visible minority	7	19	30	24	7	5	8	35	30	108
2014	Non-visible minority	11	22	35	20	9	1	2	30	34	543

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	31	7	13	6	2	1	72	20	142
2017	Non-visible minority	46	31	8	9	5	0	0	77	15	652
2014	Visible minority	41	24	11	14	9	0	0	65	24	108
2014	Non-visible minority	39	31	11	11	8	0	0	70	19	542

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	34	11	8	3	1	78	11	141
2017	Non-visible minority	46	38	7	7	3	0	84	10	649
2014	Visible minority	47	31	7	10	5	0	78	15	108
2014	Non-visible minority	40	38	9	8	4	0	78	12	542

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	36	18	5	2	3	1	74	7	141
2017	Non-visible minority	50	31	12	3	1	4	0	84	4	651
2014	Visible minority	51	26	9	7	3	4	0	80	10	107
2014	Non-visible minority	50	33	10	2	2	2	0	85	4	543

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	42	13	4	1	1	1	82	5	142
2017	Non-visible minority	44	38	10	4	2	2	0	84	6	648
2014	Visible minority	50	27	12	6	5	1	0	77	10	108
2014	Non-visible minority	47	34	10	7	2	1	0	81	9	543
2011	Visible minority	33	33	17	6	5	5	1	70	12	113
2011	Non-visible minority	42	36	12	5	3	2	1	79	8	583

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	38	9	3	2	0	86	5	142
2017	Non-visible minority	51	33	9	5	2	0	84	7	652
2014	Visible minority	55	32	6	5	3	0	87	8	108
2014	Non-visible minority	51	34	8	5	2	0	86	7	543
2011	Visible minority	43	34	9	8	4	2	78	13	113
2011	Non-visible minority	48	35	9	5	2	0	84	7	583
2008	Visible minority	41	38	13	1	8	0	78	9	93
2008	Non-visible minority	39	37	14	8	2	0	76	10	480

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	33	17	13	5	8	4	61	21	142
2017	Non-visible minority	28	35	14	9	7	4	3	67	17	652
2014	Visible minority	26	31	15	14	8	4	2	60	24	108
2014	Non-visible minority	28	30	16	12	9	2	2	61	22	542

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	40	6	1	1	1	0	93	1	142
2017	Non-visible minority	54	35	8	2	1	1	0	90	3	651
2014	Visible minority	52	40	6	0	1	1	0	93	1	108
2014	Non-visible minority	50	37	6	4	1	2	0	88	5	543
2011	Visible minority	39	43	11	3	3	1	1	84	5	113
2011	Non-visible minority	53	32	8	3	1	3	0	87	5	584

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	36	10	6	4	3	3	80	10	141
2017	Non-visible minority	48	34	10	4	2	2	0	84	6	649
2014	Visible minority	47	38	7	2	4	3	0	87	6	108
2014	Non-visible minority	49	34	8	4	3	1	1	84	7	543
2011	Visible minority	38	30	12	5	6	5	2	74	13	112
2011	Non-visible minority	44	33	9	7	4	2	1	79	12	580
2008	Visible minority	42	31	14	6	4	1	1	75	11	93
2008	Non-visible minority	40	33	11	7	7	1	1	74	15	479

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	36	20	6	1	4	3	70	8	140
2017	Non-visible minority	36	30	16	10	3	5	1	69	14	652
2014	Visible minority	37	34	16	5	6	2	1	73	11	108
2014	Non-visible minority	33	34	17	9	4	2	1	69	13	542
2011	Visible minority	19	31	21	13	5	9	1	55	21	112
2011	Non-visible minority	23	35	20	11	6	5	1	61	18	585

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	26	22	16	11	8	2	45	30	141
2017	Non-visible minority	23	22	18	15	13	7	2	50	30	652
2014	Visible minority	21	23	16	15	13	9	2	50	32	108
2014	Non-visible minority	20	24	17	15	14	9	1	49	33	543
2011	Visible minority	15	21	20	13	11	15	6	45	30	112
2011	Non-visible minority	17	21	22	13	10	14	3	46	28	582

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	40	4	2	2	0	0	92	4	142
2017	Non-visible minority	44	45	3	6	3	0	0	89	9	652
2014	Visible minority	53	39	3	2	2	1	0	93	4	108
2014	Non-visible minority	44	42	4	8	2	0	0	87	10	543
2011	Visible minority	39	47	3	6	4	0	1	87	10	112
2011	Non-visible minority	44	43	4	7	2	0	0	88	9	586
2008	Visible minority	42	37	3	10	8	1	0	79	17	93
2008	Non-visible minority	34	49	4	9	4	0	0	83	13	480

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	37	10	1	5	0	84	6	141
2017	Non-visible minority	51	34	4	7	4	0	85	12	651
2014	Visible minority	51	25	9	8	6	0	76	14	108
2014	Non-visible minority	49	30	8	8	5	0	80	13	542
2011	Visible minority	34	35	12	12	7	1	70	19	113
2011	Non-visible minority	49	33	6	7	4	0	82	11	582

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	27	6	4	1	1	89	5	141
2017	Non-visible minority	66	28	4	2	0	0	94	2	651
2014	Visible minority	64	27	5	2	2	0	92	4	108
2014	Non-visible minority	70	23	3	3	1	0	94	3	543

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	18	4	0	3	1	1	94	3	142
2017	Non-visible minority	71	17	5	3	1	1	1	90	4	651
2014	Visible minority	81	11	3	0	4	0	1	93	4	108
2014	Non-visible minority	75	17	4	3	1	0	0	92	4	543
2011	Visible minority	71	18	4	5	1	0	1	89	6	112
2011	Non-visible minority	72	19	3	3	1	0	1	92	5	586
2008	Visible minority	60	27	3	3	2	1	3	91	6	93
2008	Non-visible minority	66	22	4	4	3	0	0	89	7	479

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	13	1	6	3	0	0	90	8	141
2017	Non-visible minority	67	17	5	5	3	0	2	86	9	652
2014	Visible minority	80	9	6	2	2	2	0	90	4	108
2014	Non-visible minority	66	19	6	5	3	0	1	86	8	543
2011	Visible minority	73	15	4	4	4	0	1	89	7	112
2011	Non-visible minority	67	19	4	6	3	0	1	87	8	586
2008	Visible minority	67	23	5	2	1	0	2	91	3	93
2008	Non-visible minority	63	18	5	8	5	0	1	82	13	479

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	17	4	2	1	0	2	92	4	142
2017	Non-visible minority	67	15	6	6	3	0	2	84	9	651
2014	Visible minority	77	10	5	7	1	0	1	88	8	107
2014	Non-visible minority	69	15	6	5	4	0	1	85	9	542
2011	Visible minority	64	17	6	6	4	1	2	83	11	113
2011	Non-visible minority	65	14	8	5	5	0	3	81	10	584
2008	Visible minority	65	17	4	0	6	1	6	88	7	93
2008	Non-visible minority	58	16	8	6	8	0	3	77	15	479

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	16	3	1	0	0	4	96	1	142
2017	Non-visible minority	76	13	4	3	1	0	4	92	4	649
2014	Visible minority	79	10	4	4	2	1	1	90	6	108
2014	Non-visible minority	79	11	3	4	1	0	2	92	5	543
2011	Visible minority	68	14	8	4	1	1	4	86	6	113
2011	Non-visible minority	77	10	5	3	3	0	2	89	6	585
2008	Visible minority	77	11	2	2	2	0	5	93	5	93
2008	Non-visible minority	75	9	5	4	3	0	3	88	7	477

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	25	4	2	1	1	3	92	4	142
2017	Non-visible minority	58	20	10	6	2	1	3	81	8	652
2014	Visible minority	70	12	11	3	1	1	2	85	4	108
2014	Non-visible minority	58	23	9	5	2	1	2	83	7	543

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	19	1	2	0	2	2	96	2	141
2017	Non-visible minority	67	20	5	3	1	3	2	91	3	652
2014	Visible minority	76	15	5	1	1	2	1	93	2	108
2014	Non-visible minority	70	18	6	3	1	1	1	90	4	542
2011	Visible minority	67	19	5	4	3	1	2	88	6	113
2011	Non-visible minority	69	18	6	3	1	1	3	90	4	582
2008	Visible minority	71	19	4	0	1	2	2	94	1	93
2008	Non-visible minority	64	21	8	4	2	0	1	86	6	479

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	17	83	141
2017	Non-visible minority	15	85	651
2014	Visible minority	17	83	108
2014	Non-visible minority	18	82	542

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	24
2017	Non-visible minority	48	99
2014	Visible minority	61	18
2014	Non-visible minority	49	99

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	67	24
2017	Non-visible minority	71	99
2014	Visible minority	56	18
2014	Non-visible minority	65	99

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	24
2014	Non-visible minority	6	99

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	24
2017	Non-visible minority	99
2014	Visible minority	18
2014	Non-visible minority	99

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	24
2014	Visible minority	0	18
2014	Non-visible minority	5	99

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	24
2017	Non-visible minority	49	99
2014	Visible minority	56	18
2014	Non-visible minority	41	99

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	24
2017	Non-visible minority	36	99
2014	Visible minority	33	18
2014	Non-visible minority	33	99

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	24
2017	Non-visible minority	52	99
2014	Visible minority	39	18
2014	Non-visible minority	46	99

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	24
2017	Non-visible minority	47	99
2014	Non-visible minority	44	99

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	24
2017	Non-visible minority	29	99
2014	Visible minority	44	18
2014	Non-visible minority	30	99

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	24
2017	Non-visible minority	58	99
2014	Visible minority	67	18
2014	Non-visible minority	54	99

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	32	99
2014	Non-visible minority	36	99

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	24
2014	Visible minority	0	18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	18
2014	Non-visible minority	7	99

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	99
2014	Non-visible minority	13	99

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	24
2017	Non-visible minority	36	99
2014	Visible minority	28	18
2014	Non-visible minority	43	99

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	24
2017	Non-visible minority	34	99
2014	Visible minority	33	18
2014	Non-visible minority	25	99

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	99
2014	Visible minority	0	18
2014	Non-visible minority	11	99

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	58	24
2017	Non-visible minority	54	99
2014	Visible minority	72	18
2014	Non-visible minority	61	99

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	24
2017	Non-visible minority	21	99
2014	Visible minority	28	18
2014	Non-visible minority	25	99

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	99
2014	Non-visible minority	11	99

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	99
2014	Non-visible minority	26	99

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	99
2014	Non-visible minority	20	99

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	8	99

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	99
2014	Non-visible minority	14	99

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	99
2014	Visible minority	0	18
2014	Non-visible minority	6	99

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	24
2017	Non-visible minority	24	99
2014	Non-visible minority	17	99

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	95
2014	Non-visible minority	10	91

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	95
2014	Non-visible minority	11	91

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	95
2014	Visible minority	0	17
2014	Non-visible minority	10	91

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	95

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	95
2014	Non-visible minority	15	91

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	95
2014	Non-visible minority	7	91

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	95
2014	Visible minority	0	17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	23
2017	Non-visible minority	5	95
2014	Visible minority	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	7	95
2014	Non-visible minority	9	91

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	23
2017	Non-visible minority	29	95
2014	Visible minority	41	17
2014	Non-visible minority	26	91

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	95
2014	Visible minority	0	17
2014	Non-visible minority	9	91

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	23
2017	Non-visible minority	48	95
2014	Visible minority	35	17
2014	Non-visible minority	45	91

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	23
2014	Visible minority	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	23
2017	Non-visible minority	60	95
2014	Visible minority	53	17
2014	Non-visible minority	60	91

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	23
2017	Non-visible minority	10	95
2014	Non-visible minority	9	91

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	91	9	23
2017	Non-visible minority	95	5	100

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	26	13	7	5	25	9	62	18	142
2017	Non-visible minority	17	14	19	9	7	27	8	47	23	651
2014	Visible minority	21	15	18	8	8	23	8	52	22	108
2014	Non-visible minority	18	17	18	9	8	23	7	50	24	542

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	33	15	3	4	12	1	75	8	142
2017	Non-visible minority	32	30	17	8	3	8	1	69	12	650
2014	Visible minority	39	28	17	5	5	6	1	72	10	108
2014	Non-visible minority	33	33	14	8	5	7	1	71	14	543
2011	Visible minority	35	29	12	7	6	11	0	71	15	113
2011	Non-visible minority	34	34	15	7	3	7	0	73	10	583

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	11	89	141
2017	Non-visible minority	7	93	650
2014	Visible minority	12	88	108
2014	Non-visible minority	5	95	539

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	14
2017	Non-visible minority	35	46
2014	Visible minority	39	13
2014	Non-visible minority	51	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	86	14
2017	Non-visible minority	87	46
2014	Visible minority	86	13
2014	Non-visible minority	77	25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	46
2014	Visible minority	13
2014	Non-visible minority	25

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	46
2014	Visible minority	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	46
2014	Visible minority	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	14
2014	Visible minority	53	13
2014	Non-visible minority	0	25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	14
2014	Visible minority	55	13

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	14
2014	Visible minority	39	13
2014	Non-visible minority	0	25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	46

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	41	46
2014	Non-visible minority	40	25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	43	46
2014	Non-visible minority	39	25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	46
2014	Visible minority	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2017	Non-visible minority	17	46
2014	Visible minority	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2017	Non-visible minority	0	46

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14
2014	Visible minority	0	13
2014	Non-visible minority	19	25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	14
2017	Non-visible minority	46
2014	Visible minority	13
2014	Non-visible minority	25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	46
2014	Visible minority	0	13
2014	Non-visible minority	36	25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	37	46
2014	Non-visible minority	40	25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	46
2014	Non-visible minority	20	25

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	22	46
2014	Non-visible minority	24	25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	14
2017	Non-visible minority	48	46
2014	Visible minority	58	12
2014	Non-visible minority	44	25

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	12
2014	Non-visible minority	0	22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Visible minority	13
2014	Visible minority	12
2014	Non-visible minority	22

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Visible minority	13
2014	Visible minority	12
2014	Non-visible minority	22

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Visible minority	13
2014	Visible minority	12
2014	Non-visible minority	22

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	44
2014	Visible minority	12
2014	Non-visible minority	22

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	16	44
2014	Visible minority	0	12
2014	Non-visible minority	0	22

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	12
2014	Non-visible minority	0	22

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	44
2014	Non-visible minority	42	22

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	44
2014	Visible minority	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	13
2017	Non-visible minority	52	44
2014	Visible minority	42	12
2014	Non-visible minority	64	22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Visible minority	13
2014	Visible minority	12
2014	Non-visible minority	22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	62	13
2017	Non-visible minority	80	44
2014	Visible minority	59	12
2014	Non-visible minority	73	22

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	44

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	100	0	14
2017	Non-visible minority	96	4	46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	17	11	3	3	35	7	71	10	141
2017	Non-visible minority	20	13	16	3	2	38	8	61	9	652
2014	Visible minority	26	13	18	6	3	28	7	60	13	108
2014	Non-visible minority	20	16	18	2	2	33	9	62	7	543

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	27	14	3	2	15	2	77	6	141
2017	Non-visible minority	37	29	14	3	2	14	2	79	5	649
2014	Visible minority	38	27	16	4	3	10	2	74	8	108
2014	Non-visible minority	37	31	14	3	1	13	2	79	5	542
2011	Visible minority	35	33	12	5	4	12	0	76	10	113
2011	Non-visible minority	42	35	11	3	1	9	0	83	5	584

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	139
2017	Non-visible minority	13	87	650
2014	Visible minority	8	92	108
2014	Non-visible minority	11	89	542

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	82	18	17
2017	Non-visible minority	83	17	83
2014	Non-visible minority	81	19	59

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	7	7	7	0	86	7	14
2017	Non-visible minority	52	31	4	10	3	83	13	68
2014	Non-visible minority	75	15	0	8	2	89	11	48

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	47	9	5	2	4	6	82	8	142
2017	Non-visible minority	23	40	11	7	2	2	14	76	10	652
2014	Visible minority	33	48	8	3	3	3	3	86	6	108
2014	Non-visible minority	25	46	11	4	0	2	11	82	5	543
2011	Visible minority	27	53	7	2	2	4	6	88	4	113
2011	Non-visible minority	22	43	10	4	3	2	17	79	9	585
2008	Visible minority	28	43	5	4	3	0	16	85	9	93
2008	Non-visible minority	20	38	8	5	1	1	26	80	9	480

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	26	21	7	7	20	6	53	19	142
2017	Non-visible minority	10	19	20	11	7	22	11	44	26	650
2014	Visible minority	22	25	18	10	6	14	6	58	20	108
2014	Non-visible minority	12	28	20	9	5	18	9	54	19	543
2011	Visible minority	17	22	24	13	4	13	6	48	22	113
2011	Non-visible minority	9	25	21	9	5	19	11	49	20	584

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	29	9	4	2	13	6	82	7	142
2017	Non-visible minority	34	27	11	3	1	9	14	81	5	652
2014	Visible minority	39	21	16	5	4	12	4	71	10	108
2014	Non-visible minority	35	28	11	3	2	10	11	80	6	543
2011	Visible minority	36	31	10	3	4	10	7	81	7	113
2011	Non-visible minority	32	26	12	4	2	10	15	77	7	584
2008	Visible minority	32	24	14	4	1	10	15	74	7	93
2008	Non-visible minority	25	29	9	1	1	10	25	83	4	480

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	30	11	4	4	16	6	75	10	141
2017	Non-visible minority	24	27	14	6	5	12	13	67	14	652
2014	Visible minority	33	19	18	6	4	17	4	65	12	108
2014	Non-visible minority	23	28	15	6	3	14	10	68	13	543
2011	Visible minority	33	27	13	5	5	11	5	71	13	112
2011	Non-visible minority	26	28	15	3	2	13	14	73	7	584
2008	Visible minority	30	28	8	9	2	9	15	76	14	93
2008	Non-visible minority	24	23	15	4	2	9	22	69	10	478

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	23	8	6	6	1	0	80	12	141
2017	Non-visible minority	59	23	7	5	4	1	1	84	9	652

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	25	12	7	6	1	0	75	13	141
2017	Non-visible minority	60	22	9	4	3	1	1	84	7	650

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	44	6	4	1	5	1	89	5	142
2017	Non-visible minority	45	40	9	2	2	2	0	87	4	651

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	45	16	8	4	4	1	70	13	141
2017	Non-visible minority	25	44	13	11	5	2	0	71	16	650

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	30	15	5	5	0	6	73	11	138
2017	Non-visible minority	43	28	16	6	3	1	3	75	9	648

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	27	26	17	9	2	2	45	28	140
2017	Non-visible minority	17	31	27	12	11	0	1	49	24	651

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	35	19	12	4	2	4	62	17	138
2017	Non-visible minority	26	37	21	11	3	0	1	64	15	650

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	28	17	16	12	4	4	51	30	140
2017	Non-visible minority	23	27	24	12	11	2	2	51	24	650

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	25	13	9	4	1	8	71	15	137
2017	Non-visible minority	45	29	14	5	3	1	4	77	9	650

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	30	22	11	4	1	3	61	16	138
2017	Non-visible minority	31	34	20	9	5	1	0	66	14	648

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	37	21	11	4	3	4	62	15	138
2017	Non-visible minority	29	35	21	8	5	1	1	65	13	648

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	34	25	9	3	2	3	61	13	139
2017	Non-visible minority	26	35	24	10	5	0	1	61	15	648

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	33	22	10	7	2	1	60	18	138
2017	Non-visible minority	28	34	20	9	6	1	1	64	16	647

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	36	20	7	2	1	3	69	10	136
2017	Non-visible minority	33	35	18	9	3	1	1	69	12	649

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	20	10	2	4	0	1	84	6	138
2017	Non-visible minority	60	23	9	3	2	0	2	85	5	649

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	18	9	2	5	0	2	84	7	140
2017	Non-visible minority	73	13	6	2	2	1	3	89	5	651

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	31	7	4	4	0	1	85	7	139
2017	Non-visible minority	49	32	10	4	2	0	2	83	6	650

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	17	11	6	7	0	2	75	13	140
2017	Non-visible minority	58	21	10	5	4	0	2	81	9	650

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	15	4	0	1	0	23	95	1	139
2017	Non-visible minority	53	13	5	1	0	0	26	91	2	649

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	21	4	1	0	0	12	95	1	140
2017	Non-visible minority	67	16	7	1	1	0	7	90	2	646

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	63	13	9	5	6	0	4	79	12	140
2017	Non-visible minority	71	13	7	3	2	0	4	87	5	648

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	28	8	3	4	1	6	85	7	140
2017	Non-visible minority	49	29	14	3	3	0	2	81	5	647

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	34	37	12	6	1	0	45	17	142
2017	Non-visible minority	13	34	39	9	5	0	0	47	14	652

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	17	43	21	8	1	2	30	25	141
2017	Non-visible minority	6	17	41	25	10	0	0	36	23	650

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	23	9	4	6	6	4	54	46	141
2017	Non-visible minority	52	28	9	4	2	4	1	55	45	651

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	58
2017	Non-visible minority	17	276

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	58
2017	Non-visible minority	12	276

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	58
2017	Non-visible minority	10	276

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	58
2017	Non-visible minority	38	276

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	58
2017	Non-visible minority	6	276

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	58
2017	Non-visible minority	46	276

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	12	73	9	2	0	3	57
2017	Non-visible minority	20	63	10	3	2	2	272

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	35	17	7	3	2	15	67	13	59
2017	Non-visible minority	43	26	7	9	2	3	10	79	13	282

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	17	17	11	7	3	35	44	28	59
2017	Non-visible minority	14	15	11	6	6	6	42	56	23	282

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Nuclear Safety Commission by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.