2017 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 52 16 5 0 0 0 79 5 56
2017 Female gender 38 34 11 14 4 0 0 72 17 82
2014 Male gender 32 39 16 7 6 1 0 71 13 84
2014 Female gender 39 42 7 11 1 0 0 81 12 108
2011 Male gender 37 38 12 10 4 0 0 75 14 72
2011 Female gender 35 46 11 5 4 0 0 80 9 121
2008 Male gender 44 32 13 4 6 0 0 76 10 68
2008 Female gender 41 36 13 6 5 0 0 77 10 87

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 46 8 9 9 0 0 74 18 56
2017 Female gender 42 30 8 12 8 0 0 72 20 82

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 47 4 3 0 0 0 93 3 56
2017 Female gender 50 40 4 1 5 0 0 90 6 83
2014 Male gender 53 33 6 3 3 1 0 87 7 84
2014 Female gender 71 24 5 0 0 0 0 95 0 109
2011 Male gender 54 35 8 1 1 0 0 89 3 72
2011 Female gender 61 31 4 2 2 0 0 92 4 121

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 41 12 7 0 0 0 81 7 56
2017 Female gender 45 33 11 7 5 0 0 78 11 83
2014 Male gender 36 34 15 6 8 1 0 71 14 84
2014 Female gender 44 36 9 10 1 0 0 80 11 109
2011 Male gender 46 38 9 4 4 0 0 83 8 72
2011 Female gender 42 45 5 5 2 0 0 87 8 121
2008 Male gender 53 25 15 3 4 0 0 78 7 68
2008 Female gender 49 29 13 8 1 0 0 78 9 87

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 30 19 9 5 2 0 66 15 56
2017 Female gender 41 32 10 8 9 0 0 73 17 83
2014 Male gender 39 25 16 11 9 0 0 64 20 84
2014 Female gender 35 38 14 4 7 3 0 75 11 109
2011 Male gender 34 33 13 11 8 0 0 68 19 72
2011 Female gender 39 31 18 5 6 1 0 70 11 120

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 39 19 9 7 0 0 65 16 56
2017 Female gender 48 23 12 9 8 0 0 71 17 83
2014 Male gender 37 28 14 13 8 0 0 65 21 84
2014 Female gender 36 42 8 8 5 0 0 79 13 108
2011 Male gender 37 30 9 14 10 0 0 68 24 72
2011 Female gender 40 35 14 5 5 1 0 76 10 119
2008 Male gender 40 31 12 10 7 0 0 71 18 68
2008 Female gender 23 32 20 21 5 0 0 55 25 87

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 30 20 8 11 4 0 60 19 56
2017 Female gender 39 16 14 9 16 2 4 59 27 83
2014 Male gender 29 25 8 16 16 2 3 57 34 84
2014 Female gender 33 31 13 10 8 3 3 68 19 109
2011 Male gender 27 28 11 8 18 4 2 60 28 72
2011 Female gender 30 26 17 13 9 4 1 59 24 120
2008 Male gender 34 21 15 15 9 3 3 59 25 67
2008 Female gender 26 26 11 23 10 1 1 54 34 87
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 29 5 2 1 0 4 92 3 56
2017 Female gender 64 18 11 1 5 0 1 83 6 83
2014 Male gender 46 28 13 6 3 2 2 77 10 84
2014 Female gender 53 30 5 3 6 3 0 85 9 109
2011 Male gender 39 35 7 6 8 3 2 78 15 72
2011 Female gender 44 28 13 7 3 4 0 76 10 120
2008 Male gender 39 33 6 7 9 3 3 76 17 67
2008 Female gender 48 18 16 9 7 1 0 67 16 87

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 26 10 3 1 0 4 85 5 56
2017 Female gender 58 18 12 4 5 2 0 78 9 83
2014 Male gender 40 29 16 9 3 0 2 71 13 84
2014 Female gender 48 30 5 10 5 2 0 79 15 109
2011 Male gender 35 33 12 12 6 0 2 70 18 72
2011 Female gender 44 32 6 14 4 1 0 77 18 119
2008 Male gender 38 29 6 12 10 0 4 71 23 68
2008 Female gender 41 20 15 14 10 0 0 61 24 87

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 23 9 2 1 0 4 88 3 56
2017 Female gender 70 12 10 3 5 0 0 82 8 83
2014 Male gender 48 29 11 5 6 0 2 78 10 84
2014 Female gender 56 25 8 5 5 0 0 82 10 109

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 39 25 3 7 3 0 64 10 56
2017 Female gender 33 33 17 6 8 2 0 68 15 82
2014 Male gender 25 24 21 12 10 8 0 53 24 83
2014 Female gender 25 34 16 12 7 5 0 62 21 108
2011 Male gender 28 33 15 6 15 3 0 63 21 72
2011 Female gender 26 29 15 16 4 10 0 61 22 121

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 37 15 17 5 0 0 63 22 56
2017 Female gender 31 30 23 10 7 0 0 61 16 83
2014 Male gender 24 26 25 10 12 3 0 51 24 84
2014 Female gender 28 31 19 13 8 1 0 60 21 109
2011 Male gender 37 24 17 7 14 0 1 62 21 72
2011 Female gender 27 28 22 12 9 2 0 56 21 121
2008 Male gender 31 30 18 7 12 0 1 62 20 67
2008 Female gender 24 24 18 15 17 1 0 49 33 87

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 26 21 19 5 2 0 54 25 56
2017 Female gender 28 28 20 14 9 1 0 57 23 83
2014 Male gender 22 30 21 14 9 4 0 54 24 84
2014 Female gender 22 36 16 9 9 7 0 63 20 109
2011 Male gender 24 35 21 10 7 3 0 61 17 72
2011 Female gender 23 34 16 18 2 7 0 62 21 121
2008 Male gender 22 32 16 19 7 3 0 56 27 68
2008 Female gender 17 24 25 18 13 2 0 42 32 87

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 25 20 7 12 4 0 59 20 56
2017 Female gender 32 30 12 15 8 3 0 64 24 83
2014 Male gender 26 20 19 10 14 11 0 52 27 84
2014 Female gender 33 30 12 14 7 5 0 66 21 109
2011 Male gender 33 31 13 7 12 4 0 67 20 72
2011 Female gender 32 33 16 11 5 2 0 67 17 121
2008 Male gender 31 24 15 15 12 3 1 57 28 68
2008 Female gender 21 25 13 18 15 8 0 50 36 87

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 41 12 13 11 0 0 64 24 56
2017 Female gender 30 37 14 11 8 0 0 67 19 83
2014 Male gender 17 27 25 16 14 1 0 45 31 84
2014 Female gender 21 32 20 14 11 3 0 55 25 109
2011 Male gender 19 38 15 14 13 1 0 57 27 72
2011 Female gender 19 40 11 24 4 2 0 60 28 121
2008 Male gender 19 32 16 16 15 0 1 52 31 68
2008 Female gender 15 28 11 26 18 1 0 43 45 87
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 41 20 5 6 0 0 69 11 56
2017 Female gender 46 30 9 8 7 0 0 75 15 82
2014 Male gender 28 21 30 12 9 0 0 49 21 83
2014 Female gender 33 36 9 14 9 0 0 68 23 109
2011 Male gender 23 39 10 10 15 0 3 64 26 72
2011 Female gender 33 34 14 11 6 2 0 68 18 121

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 43 14 14 2 0 0 70 16 56
2017 Female gender 34 41 8 11 7 0 0 74 17 82

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 19 20 8 3 25 10 55 16 56
2017 Female gender 15 23 18 11 4 21 7 53 22 83
2014 Male gender 16 21 21 13 7 13 9 48 25 84
2014 Female gender 21 19 18 14 13 13 3 47 32 109

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 40 5 4 1 0 6 89 6 56
2017 Female gender 52 29 7 9 4 0 0 80 13 82
2014 Male gender 38 32 18 6 3 1 2 72 9 84
2014 Female gender 50 31 6 6 5 1 1 82 11 109
2011 Male gender 25 43 16 7 7 0 2 70 14 72
2011 Female gender 35 41 9 9 4 2 1 78 14 120
2008 Male gender 35 26 10 15 7 0 6 66 23 68
2008 Female gender 40 31 11 9 7 1 0 72 16 87

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 24 11 0 0 0 15 88 0 15
2017 Female gender 43 36 6 8 7 0 0 79 16 15
2014 Male gender 28 16 7 4 8 4 34 69 19 25
2014 Female gender 39 38 14 0 0 9 0 85 0 23

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 32 8 6 0 6 0 86 6 56
2017 Female gender 42 42 10 3 3 0 0 84 6 83
2014 Male gender 34 37 15 8 3 0 3 73 12 84
2014 Female gender 39 36 6 16 3 1 0 76 18 109
2011 Male gender 34 41 11 7 3 1 3 78 10 72
2011 Female gender 44 29 7 14 3 2 0 74 18 120
2008 Male gender 43 32 13 6 3 1 1 77 9 68
2008 Female gender 44 30 11 8 5 0 2 75 13 87

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 27 10 3 7 10 2 77 12 56
2017 Female gender 40 31 8 6 6 8 1 78 13 83
2014 Male gender 38 13 15 11 6 13 5 62 20 84
2014 Female gender 40 24 14 9 6 6 1 68 17 109
2011 Male gender 42 24 9 7 7 9 3 75 16 72
2011 Female gender 48 19 7 10 7 9 1 74 19 121
2008 Male gender 50 13 19 4 6 6 1 68 11 68
2008 Female gender 49 22 6 13 7 2 1 74 20 87

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 34 11 9 3 0 0 77 12 56
2017 Female gender 38 40 6 15 0 0 2 79 15 83
2014 Male gender 35 32 15 7 9 0 2 68 17 84
2014 Female gender 42 34 6 17 1 0 0 76 18 108
2011 Male gender 36 35 20 8 1 0 0 70 10 72
2011 Female gender 52 25 10 9 2 1 1 78 11 121
2008 Male gender 46 29 15 4 6 0 0 75 10 68
2008 Female gender 46 33 13 7 1 0 0 79 8 87

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 47 3 7 0 0 0 90 7 56
2017 Female gender 44 40 5 8 3 0 0 84 11 83
2014 Male gender 31 43 13 6 6 1 0 75 12 84
2014 Female gender 49 33 7 11 0 0 0 82 11 109
2011 Male gender 48 31 14 4 3 0 0 79 7 72
2011 Female gender 45 35 12 5 2 0 0 81 7 121
2008 Male gender 48 36 12 3 1 0 0 84 4 67
2008 Female gender 39 44 9 5 3 0 0 83 8 87

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 40 2 7 2 1 0 90 8 56
2017 Female gender 58 25 9 3 4 0 0 83 7 83
2014 Male gender 46 31 13 4 5 1 0 78 8 83
2014 Female gender 58 34 7 1 0 0 0 92 1 109
2011 Male gender 45 43 7 4 1 0 0 88 5 72
2011 Female gender 50 38 8 2 2 0 0 88 4 121
2008 Male gender 54 34 9 1 1 0 0 88 3 68
2008 Female gender 54 34 7 3 0 1 0 90 3 87

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 51 9 10 5 1 0 76 15 56
2017 Female gender 42 34 9 9 4 2 0 77 14 83
2014 Male gender 21 41 16 10 8 3 2 64 19 84
2014 Female gender 43 32 10 4 10 1 0 76 14 109
2011 Male gender 26 35 16 14 4 4 0 63 20 72
2011 Female gender 41 37 8 7 7 1 0 78 14 121
2008 Male gender 35 28 19 10 6 0 1 64 16 68
2008 Female gender 30 25 14 18 10 2 0 56 29 87

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 30 20 9 20 1 2 49 30 56
2017 Female gender 24 26 13 18 16 3 1 52 35 83
2014 Male gender 18 11 14 26 22 3 7 32 53 84
2014 Female gender 16 20 17 22 17 3 4 40 42 109
2011 Male gender 9 16 12 28 22 6 8 29 58 72
2011 Female gender 12 21 19 24 18 4 1 35 44 121
2008 Male gender 16 26 10 13 24 0 10 48 41 68
2008 Female gender 7 23 10 27 27 2 3 32 57 86

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 33 10 11 0 0 2 78 11 55
2017 Female gender 36 42 9 10 3 0 0 78 13 83
2014 Male gender 30 31 20 9 10 0 0 61 19 83
2014 Female gender 30 45 9 10 6 0 0 75 16 109
2011 Male gender 44 31 13 5 7 0 0 75 12 72
2011 Female gender 36 37 13 6 6 0 1 74 13 121

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 43 8 3 1 0 2 87 5 56
2017 Female gender 43 34 12 5 6 0 0 77 11 83
2014 Male gender 28 35 20 8 8 1 0 64 17 84
2014 Female gender 40 36 10 8 6 0 0 76 14 109

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 35 11 8 4 0 0 76 13 56
2017 Female gender 47 27 12 8 5 0 0 74 13 82
2014 Male gender 37 29 20 6 8 1 0 66 14 84
2014 Female gender 47 33 9 7 3 0 0 81 10 109
2011 Male gender 38 38 11 8 3 0 1 78 11 72
2011 Female gender 42 40 12 6 1 0 0 82 7 121

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 48 17 6 3 2 0 74 9 56
2017 Female gender 34 39 15 6 6 0 0 73 12 83

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 44 6 3 0 0 0 91 3 56
2017 Female gender 66 20 5 5 4 0 0 86 9 83
2014 Male gender 41 33 16 6 6 0 0 73 11 84
2014 Female gender 52 28 9 5 5 0 0 81 11 109
2011 Male gender 50 36 3 5 5 0 0 86 11 72
2011 Female gender 53 29 6 6 4 1 1 84 10 121

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 17 15 10 12 2 17 54 27 56
2017 Female gender 39 20 7 5 11 5 13 72 19 83
2014 Male gender 31 22 15 8 9 4 10 62 20 84
2014 Female gender 32 18 10 12 12 2 14 59 29 109
2011 Male gender 31 16 11 7 14 0 21 59 27 72
2011 Female gender 24 22 11 10 14 1 18 57 29 121
2008 Male gender 32 22 6 7 12 1 19 69 24 68
2008 Female gender 34 17 10 8 16 0 14 59 28 86

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 48 9 3 3 0 2 85 6 56
2017 Female gender 40 29 14 7 10 0 0 69 17 83
2014 Male gender 35 40 8 7 8 0 1 77 15 84
2014 Female gender 34 31 17 13 4 1 0 66 17 108
2011 Male gender 41 36 13 4 4 0 2 79 8 71
2011 Female gender 46 34 9 6 5 0 0 80 11 121
2008 Male gender 29 38 16 13 3 0 0 68 16 68
2008 Female gender 25 36 14 11 14 0 0 61 25 87

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 20 17 4 4 0 8 73 8 56
2017 Female gender 72 13 4 4 3 2 3 89 7 83
2014 Male gender 41 20 11 2 11 6 9 71 16 84
2014 Female gender 51 21 4 7 6 6 5 81 15 109
2011 Male gender 36 28 13 6 7 4 7 72 14 72
2011 Female gender 48 27 6 7 8 2 2 78 15 121

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 37 34 30 56
2017 Female gender 36 29 35 83
2014 Male gender 39 29 31 84
2014 Female gender 22 47 31 109
2011 Male gender 35 31 34 72
2011 Female gender 36 36 28 121

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 6 4 79 11 0 0 21
2017 Female gender 11 16 57 6 10 0 30
2014 Male gender 20 16 61 0 9999 3 32
2014 Female gender 32 22 37 0 9999 9 24
2011 Male gender 24 12 60 0 9999 4 25
2011 Female gender 11 20 52 2 9999 14 42
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 61 6 4 2 0 0 89 6 56
2017 Female gender 53 30 9 3 4 0 0 83 7 81
2014 Male gender 42 37 12 7 2 0 0 79 9 84
2014 Female gender 55 31 9 1 2 1 0 88 3 109
2011 Male gender 47 36 10 1 6 0 0 83 7 72
2011 Female gender 50 38 8 3 0 2 0 89 3 120
2008 Male gender 43 38 10 6 1 1 0 82 7 68
2008 Female gender 52 34 6 8 0 0 0 86 8 87

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 37 17 4 5 0 0 74 8 56
2017 Female gender 55 37 3 2 3 0 0 92 5 83
2014 Male gender 41 35 20 2 1 0 0 77 3 84
2014 Female gender 50 41 6 1 1 0 0 92 2 109
2011 Male gender 49 34 9 4 4 0 0 83 8 72
2011 Female gender 54 37 6 2 0 1 0 91 2 121

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 19 35 25 9 0 0 33 31 56
2017 Female gender 14 27 32 16 10 1 0 26 41 83
2014 Male gender 13 21 39 15 11 0 2 27 34 84
2014 Female gender 11 31 35 14 6 2 1 21 43 108
2011 Male gender 10 26 23 25 13 1 1 39 37 72
2011 Female gender 5 19 36 24 13 2 2 38 24 121
2008 Male gender 12 25 32 21 6 0 4 28 38 68
2008 Female gender 15 25 29 22 6 1 2 29 42 87

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 12 15 27 29 15 0 2 45 27 55
2017 Female gender 8 15 39 16 21 1 0 38 23 82
2014 Male gender 11 10 28 28 19 0 4 48 23 84
2014 Female gender 6 13 25 28 22 2 4 53 20 108
2011 Male gender 6 14 20 30 27 1 1 59 20 72
2011 Female gender 4 8 19 32 29 4 3 66 13 121
2008 Male gender 9 24 19 29 13 1 4 45 34 68
2008 Female gender 8 17 26 25 15 6 2 44 28 87

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 9 18 23 33 11 0 6 47 28 55
2017 Female gender 8 20 32 20 17 2 1 38 29 83
2014 Male gender 14 22 31 16 11 1 4 29 38 84
2014 Female gender 14 27 21 25 12 1 1 37 42 109
2011 Male gender 19 11 29 17 21 0 4 39 31 72
2011 Female gender 10 15 32 24 14 2 2 40 26 120
2008 Male gender 18 15 34 22 6 3 3 30 34 68
2008 Female gender 19 14 34 15 13 2 3 30 35 86

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 14 32 26 15 2 2 43 24 55
2017 Female gender 19 13 30 14 23 1 0 37 33 83
2014 Male gender 8 16 28 31 12 0 4 45 25 84
2014 Female gender 6 21 35 22 15 1 0 37 27 108
2011 Male gender 3 7 28 41 18 1 3 61 10 72
2011 Female gender 5 12 27 32 18 3 2 53 18 121
2008 Male gender 6 10 35 26 18 1 3 46 17 68
2008 Female gender 9 16 34 27 11 1 1 39 27 85

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 29 30 22 2 0 2 24 45 55
2017 Female gender 14 35 19 15 12 2 3 29 51 82
2014 Male gender 26 25 14 16 12 0 6 31 54 84
2014 Female gender 22 26 25 10 13 2 2 25 49 108
2011 Male gender 7 24 33 21 15 0 1 36 31 72
2011 Female gender 11 15 27 27 12 4 4 42 28 121
2008 Male gender 12 13 32 24 10 1 7 37 27 68
2008 Female gender 16 29 24 15 9 2 3 26 48 86

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 26 25 24 13 0 3 38 37 55
2017 Female gender 14 12 22 25 20 3 3 48 28 83
2014 Male gender 5 13 21 32 25 4 2 60 18 84
2014 Female gender 4 8 32 27 23 2 4 53 13 108
2011 Male gender 1 10 27 34 23 2 3 60 12 71
2011 Female gender 4 9 34 27 17 7 3 48 14 121
2008 Male gender 10 12 29 21 18 4 6 43 25 68
2008 Female gender 11 22 26 18 14 5 3 35 36 87

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 13 39 25 12 2 2 38 21 55
2017 Female gender 11 17 29 23 13 4 2 39 30 83
2014 Male gender 7 24 31 20 12 3 3 34 33 84
2014 Female gender 12 26 27 17 16 1 2 34 39 108

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 30 7 2 4 0 0 88 5 56
2017 Female gender 64 19 6 7 4 0 0 83 11 83
2014 Male gender 50 24 8 8 7 1 2 76 15 84
2014 Female gender 51 25 6 10 7 0 0 76 17 109

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 67 24 6 4 0 0 0 91 4 56
2017 Female gender 64 28 4 2 1 0 0 92 3 82
2014 Male gender 49 31 9 4 4 0 2 82 9 84
2014 Female gender 54 35 5 3 3 0 0 89 6 109

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 35 25 1 0 6 0 72 1 56
2017 Female gender 54 29 9 2 2 4 0 86 5 83
2014 Male gender 45 34 15 2 1 2 0 81 3 84
2014 Female gender 46 41 9 1 0 3 0 90 1 109

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 37 19 1 0 1 0 80 1 55
2017 Female gender 52 35 6 3 2 2 0 88 5 83
2014 Male gender 43 32 15 2 6 2 0 76 8 84
2014 Female gender 45 37 11 3 2 2 0 84 5 109
2011 Male gender 41 30 15 10 3 3 0 73 13 72
2011 Female gender 36 42 8 9 3 2 0 79 12 121

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 42 7 3 5 0 0 86 8 56
2017 Female gender 60 30 4 4 1 0 0 90 6 82
2014 Male gender 46 34 8 8 3 0 0 80 11 84
2014 Female gender 49 34 9 5 4 0 0 83 8 109
2011 Male gender 47 35 3 11 4 0 0 82 15 72
2011 Female gender 51 28 12 9 1 0 0 79 10 121
2008 Male gender 49 25 12 7 7 0 0 74 15 68
2008 Female gender 33 33 14 13 7 0 0 67 20 87

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 39 12 0 1 6 6 85 2 56
2017 Female gender 40 33 12 8 0 1 6 79 8 83
2014 Male gender 39 17 17 7 9 6 5 63 18 84
2014 Female gender 35 29 10 10 9 3 4 68 21 109

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 36 3 1 3 0 0 92 5 56
2017 Female gender 59 24 10 5 0 2 1 85 5 83
2014 Male gender 52 43 4 0 1 0 0 95 1 84
2014 Female gender 50 39 5 0 2 3 1 93 2 108
2011 Male gender 50 31 11 3 1 4 0 84 4 72
2011 Female gender 51 33 6 4 0 4 1 89 4 121

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 24 10 5 9 4 0 75 14 56
2017 Female gender 60 23 5 7 4 2 0 84 11 83
2014 Male gender 38 27 18 6 8 2 1 67 14 84
2014 Female gender 44 29 10 7 5 4 0 76 13 109
2011 Male gender 29 35 17 8 8 0 3 66 17 72
2011 Female gender 37 31 13 11 4 3 1 71 16 121
2008 Male gender 26 38 13 7 10 4 0 68 18 68
2008 Female gender 36 29 8 14 8 5 1 68 23 87

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 31 26 8 4 0 1 62 12 56
2017 Female gender 32 31 21 7 3 7 0 68 10 83
2014 Male gender 30 29 21 2 10 5 2 64 14 84
2014 Female gender 28 30 20 7 4 9 1 65 12 109
2011 Male gender 24 31 16 12 9 9 0 60 23 72
2011 Female gender 23 38 15 13 2 8 1 67 17 121

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 17 19 15 10 17 7 42 33 56
2017 Female gender 22 18 16 16 9 15 4 49 31 83
2014 Male gender 14 11 22 18 21 11 4 29 45 84
2014 Female gender 18 14 21 10 25 8 4 36 40 109
2011 Male gender 12 11 20 9 21 20 8 33 40 72
2011 Female gender 18 16 14 17 16 16 2 42 41 121

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 56 0 3 0 0 0 97 3 56
2017 Female gender 43 45 3 6 2 0 0 88 9 83
2014 Male gender 41 42 8 7 2 0 0 83 9 84
2014 Female gender 44 45 2 8 1 0 0 90 8 109
2011 Male gender 41 38 7 9 4 1 0 80 13 72
2011 Female gender 56 36 4 3 1 0 0 92 4 121
2008 Male gender 41 46 4 7 1 0 0 87 9 68
2008 Female gender 61 29 6 3 1 0 0 90 5 87

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 33 7 2 1 0 0 91 3 56
2017 Female gender 55 40 2 0 3 0 0 95 3 83
2014 Male gender 56 37 6 1 0 0 0 93 1 84
2014 Female gender 67 26 3 2 2 0 0 93 4 109
2011 Male gender 68 27 4 0 1 0 0 95 1 72
2011 Female gender 61 29 5 5 1 0 0 90 5 120

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 29 10 1 0 0 0 89 1 55
2017 Female gender 66 27 4 0 3 0 0 93 3 82
2014 Male gender 50 26 11 8 3 0 2 77 12 84
2014 Female gender 58 33 4 2 0 2 1 94 2 109

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 24 2 1 0 0 0 96 1 55
2017 Female gender 74 19 5 1 1 0 0 92 2 83
2014 Male gender 70 20 7 4 0 0 0 90 4 84
2014 Female gender 77 16 2 4 1 0 0 93 5 109
2011 Male gender 70 19 4 7 0 0 0 89 7 72
2011 Female gender 77 16 2 2 1 1 0 94 3 121
2008 Male gender 69 21 4 4 0 1 0 91 5 67
2008 Female gender 76 18 5 1 0 0 0 94 1 87

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 61 19 8 6 7 0 0 80 12 56
2017 Female gender 61 13 10 10 7 0 0 74 17 83
2014 Male gender 52 24 12 6 5 0 3 77 11 84
2014 Female gender 54 22 9 8 6 0 0 76 14 109
2011 Male gender 58 20 7 7 6 0 1 79 14 72
2011 Female gender 56 23 6 11 3 0 1 80 14 121
2008 Male gender 60 21 4 10 4 0 0 81 15 68
2008 Female gender 51 24 6 14 6 0 0 75 20 87

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 25 9 4 4 0 0 83 8 56
2017 Female gender 72 9 4 11 2 0 2 82 13 83
2014 Male gender 59 19 10 5 4 0 4 81 9 84
2014 Female gender 73 14 3 3 7 0 1 87 10 109
2011 Male gender 64 12 11 7 5 0 0 77 12 72
2011 Female gender 67 18 2 6 6 0 1 85 12 120
2008 Male gender 57 22 7 3 3 1 6 85 6 67
2008 Female gender 71 16 5 5 2 0 1 88 7 87

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 76 9 5 3 2 0 5 89 6 56
2017 Female gender 87 6 2 5 0 0 0 93 5 83
2014 Male gender 68 20 2 1 4 0 5 93 5 84
2014 Female gender 84 9 4 1 2 0 0 93 3 109
2011 Male gender 63 14 9 4 1 0 8 84 6 72
2011 Female gender 77 14 2 4 1 1 1 93 5 120
2008 Male gender 70 16 7 1 0 1 3 91 2 67
2008 Female gender 80 11 1 3 1 0 2 94 5 87

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 28 9 4 2 0 0 85 7 56
2017 Female gender 66 19 7 7 1 0 0 85 8 83
2014 Male gender 51 22 9 8 6 0 4 76 15 84
2014 Female gender 56 22 8 6 6 0 2 79 12 107

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 27 4 2 2 0 0 92 4 55
2017 Female gender 72 17 4 2 0 3 1 94 2 83
2014 Male gender 65 19 8 0 2 3 2 89 2 84
2014 Female gender 72 26 0 1 0 1 0 99 1 109
2011 Male gender 70 21 3 4 0 1 0 93 4 72
2011 Female gender 78 17 3 0 0 1 1 97 0 121
2008 Male gender 66 22 6 3 0 1 1 91 3 68
2008 Female gender 67 23 6 2 0 0 2 92 2 87

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 10 90 56
2017 Female gender 10 90 83
2014 Male gender 21 79 83
2014 Female gender 25 75 108

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 Male gender 33 18
2014 Female gender 40 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 Male gender 73 18
2014 Female gender 67 27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 0 27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 Male gender 50 18
2014 Female gender 36 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2014 Male gender 33 18
2014 Female gender 37 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 Male gender 27 18
2014 Female gender 36 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 Male gender 45 18
2014 Female gender 41 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2014 Male gender 38 18
2014 Female gender 34 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 Male gender 61 18
2014 Female gender 89 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 Male gender 38 18
2014 Female gender 34 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 0 27

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Male gender 33 18

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 Male gender 49 18
2014 Female gender 37 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 Female gender 31 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 Male gender 49 18
2014 Female gender 51 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 Female gender 30 27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Female gender 23 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Female gender 19 27

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 0 27

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 17 27

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Male gender 51 18
2014 Female gender 23 27

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Female gender 19 27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Female gender 19 27

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Male gender 0 18
2014 Female gender 0 27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 Male gender 44 18
2014 Female gender 30 27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 Male gender 55 18
2014 Female gender 41 27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 27

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 Male gender 60 18
2014 Female gender 60 27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 18 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 12 20 5 5 29 17 42 20 56
2017 Female gender 16 20 18 4 2 35 5 60 10 83
2014 Male gender 15 10 17 8 13 31 5 39 34 84
2014 Female gender 12 16 16 12 13 25 6 40 36 108

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 25 20 5 5 5 4 67 11 54
2017 Female gender 40 24 19 1 3 12 0 74 5 82
2014 Male gender 28 21 20 9 11 11 0 55 23 84
2014 Female gender 24 27 19 7 14 10 0 56 23 108
2011 Male gender 38 28 17 4 7 4 1 70 12 72
2011 Female gender 33 30 18 9 5 5 0 66 14 121

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Female gender 5 95 109

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 9 25 0 4 36 13 43 7 55
2017 Female gender 13 19 20 0 1 39 6 60 2 83
2014 Male gender 22 11 11 5 6 38 8 61 19 84
2014 Female gender 15 23 17 2 3 33 8 64 8 109

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 37 22 0 4 9 2 71 4 56
2017 Female gender 32 38 11 2 1 14 1 83 4 83
2014 Male gender 32 25 13 6 6 15 4 70 14 84
2014 Female gender 31 26 19 1 3 19 0 72 5 109
2011 Male gender 41 36 17 1 1 3 0 80 3 72
2011 Female gender 40 31 15 4 1 9 0 78 6 121

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 20 80 83
2014 Male gender 11 89 84
2014 Female gender 16 84 109

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 88 12 16
2014 Female gender 94 6 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Female gender 80 20 0 0 0 0 0 100 0 13
2014 Female gender 58 24 12 6 0 0 0 82 6 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 52 12 2 0 0 16 84 2 56
2017 Female gender 31 31 12 2 6 2 14 75 10 83
2014 Male gender 23 50 16 1 1 1 7 80 3 84
2014 Female gender 27 54 3 2 3 1 10 91 5 109
2011 Male gender 25 51 7 4 0 1 12 87 5 72
2011 Female gender 36 42 8 5 3 1 6 83 9 120
2008 Male gender 24 49 12 4 0 0 10 82 5 67
2008 Female gender 41 45 5 3 1 0 5 90 5 87

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 18 26 7 2 22 18 41 16 56
2017 Female gender 14 12 19 4 0 35 16 52 8 83
2014 Male gender 12 13 16 7 4 35 14 47 21 84
2014 Female gender 5 18 20 4 4 31 20 45 15 109
2011 Male gender 7 10 25 7 1 39 11 33 16 72
2011 Female gender 10 17 20 6 4 30 13 48 17 120

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 44 11 0 0 5 16 86 0 56
2017 Female gender 47 15 11 0 1 10 15 83 2 82
2014 Male gender 39 28 10 3 1 10 8 83 6 84
2014 Female gender 42 33 5 4 0 7 10 90 4 109
2011 Male gender 34 31 11 5 1 7 10 78 8 72
2011 Female gender 47 27 5 4 1 11 7 88 6 120
2008 Male gender 27 40 9 6 3 3 12 79 11 67
2008 Female gender 52 28 7 3 1 5 5 87 5 87

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 35 16 5 1 8 14 71 8 56
2017 Female gender 36 17 14 3 1 15 13 74 6 83
2014 Male gender 26 27 15 4 7 13 8 67 13 84
2014 Female gender 36 29 13 3 1 8 10 80 4 109
2011 Male gender 22 38 13 3 6 9 10 74 10 72
2011 Female gender 34 35 7 3 2 15 5 86 6 120
2008 Male gender 37 22 10 13 6 6 6 67 22 68
2008 Female gender 36 20 24 5 8 5 3 60 14 87
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 64 23 4 0 3 0 6 93 3 56
2017 Female gender 75 11 7 2 5 0 0 86 7 83

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 29 6 0 1 0 4 92 1 56
2017 Female gender 72 10 10 4 3 1 0 83 7 83

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 43 10 7 2 0 0 81 9 56
2017 Female gender 55 29 10 2 3 1 0 84 5 83

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 47 14 18 5 0 0 63 23 56
2017 Female gender 28 35 13 12 7 5 0 67 20 83

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 27 20 9 9 0 7 59 19 56
2017 Female gender 48 26 15 5 6 0 0 74 11 82

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 28 19 31 6 2 3 41 40 56
2017 Female gender 22 19 26 14 18 0 0 42 32 83

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 27 23 15 11 0 5 49 27 56
2017 Female gender 25 28 19 12 16 0 0 53 28 82

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 14 20 24 24 13 0 5 36 39 56
2017 Female gender 24 22 16 18 20 0 0 46 38 83

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 31 19 2 0 0 10 77 2 55
2017 Female gender 50 18 13 8 8 0 4 70 16 83

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 37 21 3 2 0 4 73 5 55
2017 Female gender 40 32 11 8 8 0 0 72 17 83

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 31 19 15 1 0 4 63 17 55
2017 Female gender 47 29 15 5 4 0 0 75 10 83

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 30 18 23 8 0 7 48 33 55
2017 Female gender 25 37 21 8 9 0 0 61 17 83

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 28 24 12 7 0 5 55 19 55
2017 Female gender 38 26 16 7 11 0 2 65 18 83

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 18 18 17 2 2 5 60 20 55
2017 Female gender 43 31 12 7 6 0 0 74 14 83

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 19 6 5 0 0 5 89 5 56
2017 Female gender 77 16 3 0 2 0 2 96 2 83

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 77 7 4 6 4 1 2 86 10 56
2017 Female gender 78 12 3 0 2 0 4 94 3 82

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 64 21 7 4 0 0 3 88 5 56
2017 Female gender 66 21 6 1 3 0 3 89 5 83

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 59 20 6 7 3 0 6 84 10 56
2017 Female gender 75 10 9 2 1 0 3 87 4 83

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 16 9 1 0 0 22 87 2 56
2017 Female gender 58 9 3 1 0 0 29 94 2 82

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 17 12 2 4 0 4 83 5 56
2017 Female gender 78 15 1 2 1 0 3 96 3 83

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 13 11 0 7 2 6 80 8 56
2017 Female gender 65 12 8 6 5 0 4 80 11 83

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 23 14 2 0 0 4 84 2 56
2017 Female gender 55 29 13 0 1 0 2 85 1 83

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 26 35 15 5 0 0 44 20 56
2017 Female gender 13 31 39 6 12 0 0 44 18 83

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 7 19 37 21 15 0 0 37 26 56
2017 Female gender 9 17 31 32 11 0 0 43 26 83
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 24 24 5 4 7 3 36 64 56
2017 Female gender 44 34 7 9 1 3 1 46 54 83

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 20 31
2017 Female gender 33 42

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 27 31
2017 Female gender 38 42

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 10 31
2017 Female gender 14 42

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 34 31
2017 Female gender 34 42

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 31
2017 Female gender 2 42

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 50 31
2017 Female gender 32 42

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 20 59 18 2 0 0 31
2017 Female gender 21 59 14 4 0 2 43

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 21 16 6 10 0 12 63 18 32
2017 Female gender 41 21 6 12 9 0 11 69 24 43

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 0 4 14 3 13 6 60 13 47 32
2017 Female gender 21 2 4 2 15 3 54 52 39 42
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