2017 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	38	10	14	4	72	18	50
2017	3 to 10 years in current department or agency	22	48	15	10	6	70	15	54
2017	11 to 20 years in current department or agency	42	42	10	5	0	85	5	18
2017	More than 20 years in current department or agency	50	25	18	7	0	75	7	18
2014	Less than 3 years in current department or agency	39	47	11	3	0	86	3	28
2014	3 to 10 years in current department or agency	37	35	13	10	4	72	15	87
2014	11 to 20 years in current department or agency	31	41	8	15	5	72	20	36
2014	More than 20 years in current department or agency	38	46	8	8	0	84	8	36

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	32	10	4	5	81	9	50
2017	3 to 10 years in current department or agency	21	46	5	18	10	67	28	54
2017	11 to 20 years in current department or agency	33	31	10	10	16	64	26	18
2017	More than 20 years in current department or agency	41	29	6	12	12	71	24	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	45	7	7	0	86	7	51
2017	3 to 10 years in current department or agency	43	48	2	1	6	91	8	54
2017	11 to 20 years in current department or agency	72	16	6	0	5	88	5	18
2017	More than 20 years in current department or agency	58	42	0	0	0	100	0	18
2014	Less than 3 years in current department or agency	65	24	7	3	0	90	3	28
2014	3 to 10 years in current department or agency	65	27	5	1	2	92	3	88
2014	11 to 20 years in current department or agency	61	28	8	0	3	89	3	36
2014	More than 20 years in current department or agency	61	33	3	3	0	95	3	36

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	40	6	9	0	85	9	51
2017	3 to 10 years in current department or agency	36	33	13	12	6	69	18	54
2017	11 to 20 years in current department or agency	40	28	26	0	5	68	5	18
2017	More than 20 years in current department or agency	53	31	12	4	0	83	4	18
2014	Less than 3 years in current department or agency	55	24	14	8	0	79	8	28
2014	3 to 10 years in current department or agency	41	33	14	5	7	74	12	88
2014	11 to 20 years in current department or agency	28	47	6	14	5	75	20	36
2014	More than 20 years in current department or agency	43	38	8	11	0	81	11	36

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	31	7	6	2	0	85	8	51
2017	3 to 10 years in current department or agency	28	34	15	11	12	0	62	23	54
2017	11 to 20 years in current department or agency	30	19	31	14	6	0	48	20	18
2017	More than 20 years in current department or agency	28	37	17	0	12	7	70	12	18
2014	Less than 3 years in current department or agency	49	24	10	17	0	0	73	17	28
2014	3 to 10 years in current department or agency	36	33	18	3	9	1	70	12	88
2014	11 to 20 years in current department or agency	33	36	8	3	14	6	74	18	36
2014	More than 20 years in current department or agency	36	33	12	11	8	0	69	19	36

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	26	13	6	0	81	6	51
2017	3 to 10 years in current department or agency	32	30	11	12	14	62	27	54
2017	11 to 20 years in current department or agency	28	28	10	23	11	56	34	18
2017	More than 20 years in current department or agency	23	36	29	0	12	59	12	18
2014	Less than 3 years in current department or agency	52	23	10	14	0	76	14	28
2014	3 to 10 years in current department or agency	35	41	9	8	7	77	14	87
2014	11 to 20 years in current department or agency	33	35	8	9	14	69	23	36
2014	More than 20 years in current department or agency	35	37	9	16	3	72	19	36

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	20	22	6	10	4	4	60	17	51
2017	3 to 10 years in current department or agency	28	27	13	15	16	1	0	56	31	54
2017	11 to 20 years in current department or agency	37	27	10	6	20	0	0	64	26	18
2017	More than 20 years in current department or agency	39	13	18	6	7	7	10	63	15	18
2014	Less than 3 years in current department or agency	36	20	4	24	4	4	8	64	31	28
2014	3 to 10 years in current department or agency	24	32	11	16	13	2	1	58	30	88
2014	11 to 20 years in current department or agency	31	30	14	5	20	0	0	61	25	36
2014	More than 20 years in current department or agency	50	28	5	3	5	3	6	85	9	36

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	17	6	3	0	0	0	91	3	51
2017	3 to 10 years in current department or agency	56	29	11	0	4	0	0	85	4	54
2017	11 to 20 years in current department or agency	60	17	6	6	12	0	0	77	17	18
2017	More than 20 years in current department or agency	63	20	12	0	0	0	5	87	0	18
2014	Less than 3 years in current department or agency	55	25	7	0	7	7	0	85	7	28
2014	3 to 10 years in current department or agency	53	28	12	5	1	0	1	82	6	88
2014	11 to 20 years in current department or agency	33	22	11	8	16	9	0	61	27	36
2014	More than 20 years in current department or agency	58	36	0	3	3	0	0	95	5	36

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	17	9	6	0	4	0	84	6	51
2017	3 to 10 years in current department or agency	52	27	14	1	5	0	0	80	7	54
2017	11 to 20 years in current department or agency	56	13	4	16	12	0	0	68	27	18
2017	More than 20 years in current department or agency	63	23	15	0	0	0	0	85	0	18
2014	Less than 3 years in current department or agency	43	39	11	3	4	0	0	83	7	28
2014	3 to 10 years in current department or agency	45	30	8	14	2	0	1	76	16	88
2014	11 to 20 years in current department or agency	39	22	11	14	8	6	0	65	24	36
2014	More than 20 years in current department or agency	50	28	14	3	5	0	0	78	8	36

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	8	14	3	0	0	0	82	3	51
2017	3 to 10 years in current department or agency	58	30	5	1	4	1	0	90	6	54
2017	11 to 20 years in current department or agency	64	9	10	6	12	0	0	73	17	18
2017	More than 20 years in current department or agency	78	7	10	5	0	0	0	85	5	18
2014	Less than 3 years in current department or agency	55	27	7	7	4	0	0	82	11	28
2014	3 to 10 years in current department or agency	51	27	13	4	3	0	1	79	8	88
2014	11 to 20 years in current department or agency	44	22	11	11	11	0	0	66	23	36
2014	More than 20 years in current department or agency	67	28	0	0	5	0	0	95	5	36

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	34	18	0	2	5	79	2	50
2017	3 to 10 years in current department or agency	24	39	19	7	10	2	64	17	54
2017	11 to 20 years in current department or agency	20	29	19	6	26	0	50	32	18
2017	More than 20 years in current department or agency	10	41	36	9	4	0	51	13	18
2014	Less than 3 years in current department or agency	30	32	17	4	4	14	72	8	28
2014	3 to 10 years in current department or agency	30	26	19	14	7	5	58	21	86
2014	11 to 20 years in current department or agency	17	33	22	12	17	0	49	29	36
2014	More than 20 years in current department or agency	19	37	14	16	8	6	59	26	36

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	31	17	9	0	0	75	9	51
2017	3 to 10 years in current department or agency	22	34	20	13	11	0	56	25	54
2017	11 to 20 years in current department or agency	20	43	15	6	16	0	63	22	18
2017	More than 20 years in current department or agency	8	33	31	23	4	0	41	27	18
2014	Less than 3 years in current department or agency	45	14	28	10	0	3	60	10	28
2014	3 to 10 years in current department or agency	28	33	18	10	10	1	62	20	88
2014	11 to 20 years in current department or agency	17	27	23	14	20	0	44	33	36
2014	More than 20 years in current department or agency	16	38	21	16	8	0	54	25	36

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	26	18	11	0	2	71	11	51
2017	3 to 10 years in current department or agency	15	32	20	20	11	2	48	32	54
2017	11 to 20 years in current department or agency	16	39	11	17	16	0	55	34	18
2017	More than 20 years in current department or agency	15	22	37	13	13	0	37	25	18
2014	Less than 3 years in current department or agency	22	32	21	10	0	15	64	12	28
2014	3 to 10 years in current department or agency	28	29	19	12	8	5	60	20	88
2014	11 to 20 years in current department or agency	14	41	14	11	17	3	57	29	36
2014	More than 20 years in current department or agency	16	41	18	14	11	0	57	25	36

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	29	13	8	6	4	72	14	51
2017	3 to 10 years in current department or agency	31	26	12	17	11	3	58	29	54
2017	11 to 20 years in current department or agency	16	41	11	10	22	0	57	32	18
2017	More than 20 years in current department or agency	18	28	34	4	9	7	49	14	18
2014	Less than 3 years in current department or agency	34	18	17	7	7	17	63	17	28
2014	3 to 10 years in current department or agency	36	29	10	13	7	5	69	21	88
2014	11 to 20 years in current department or agency	20	27	17	14	20	3	48	35	36
2014	More than 20 years in current department or agency	27	25	23	11	8	6	55	20	36

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	37	9	8	2	0	81	10	51
2017	3 to 10 years in current department or agency	24	37	13	11	14	0	61	26	54
2017	11 to 20 years in current department or agency	11	40	5	22	23	0	50	44	18
2017	More than 20 years in current department or agency	0	53	34	9	4	0	53	13	18
2014	Less than 3 years in current department or agency	16	41	28	3	4	7	61	8	28
2014	3 to 10 years in current department or agency	25	28	20	15	11	1	54	26	88
2014	11 to 20 years in current department or agency	14	20	21	22	19	3	35	43	36
2014	More than 20 years in current department or agency	11	42	17	14	16	0	52	30	36

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	10	4	2	84	6	50
2017	3 to 10 years in current department or agency	26	37	16	12	8	63	21	54
2017	11 to 20 years in current department or agency	39	31	8	16	6	70	22	18
2017	More than 20 years in current department or agency	47	23	17	6	7	70	13	18
2014	Less than 3 years in current department or agency	48	21	21	10	0	69	10	28
2014	3 to 10 years in current department or agency	29	26	22	14	9	55	23	87
2014	11 to 20 years in current department or agency	25	36	6	19	14	62	33	36
2014	More than 20 years in current department or agency	30	39	18	5	8	69	14	36

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	56	6	2	4	89	6	50
2017	3 to 10 years in current department or agency	20	40	18	16	5	60	21	54
2017	11 to 20 years in current department or agency	36	23	6	23	12	59	35	18
2017	More than 20 years in current department or agency	44	28	7	14	7	72	21	18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	16	15	13	1	27	10	53	23	51
2017	3 to 10 years in current department or agency	11	28	20	12	6	18	4	51	23	54
2017	11 to 20 years in current department or agency	18	19	21	0	6	17	19	57	10	18
2017	More than 20 years in current department or agency	18	21	26	7	0	23	5	53	10	18
2014	Less than 3 years in current department or agency	23	18	22	3	14	21	0	51	21	28
2014	3 to 10 years in current department or agency	16	25	18	15	8	13	6	50	28	88
2014	11 to 20 years in current department or agency	17	16	17	17	14	11	8	41	38	36
2014	More than 20 years in current department or agency	24	14	22	18	5	11	6	45	28	36

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	36	6	8	0	0	0	86	8	50
2017	3 to 10 years in current department or agency	47	29	7	11	4	0	2	78	16	54
2017	11 to 20 years in current department or agency	48	40	6	0	6	0	0	88	6	18
2017	More than 20 years in current department or agency	58	30	5	7	0	0	0	88	7	18
2014	Less than 3 years in current department or agency	54	21	15	3	4	0	3	78	7	28
2014	3 to 10 years in current department or agency	43	35	13	6	1	1	1	80	7	88
2014	11 to 20 years in current department or agency	39	25	11	9	13	3	0	66	23	36
2014	More than 20 years in current department or agency	47	36	6	6	5	0	0	83	11	36

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	27	8	11	0	0	20	76	14	11
2014	3 to 10 years in current department or agency	34	24	16	0	0	10	17	79	0	20
2014	11 to 20 years in current department or agency	21	40	10	0	9	10	10	76	12	10
2014	More than 20 years in current department or agency	36	21	7	7	7	0	22	73	19	14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	14	1	2	0	0	83	3	51
2017	3 to 10 years in current department or agency	37	39	11	7	3	4	0	79	10	54
2017	11 to 20 years in current department or agency	40	45	0	15	0	0	0	85	15	18
2017	More than 20 years in current department or agency	35	57	0	0	0	7	0	100	0	18
2014	Less than 3 years in current department or agency	34	34	22	7	0	3	0	70	7	28
2014	3 to 10 years in current department or agency	44	34	7	8	4	0	3	81	12	88
2014	11 to 20 years in current department or agency	23	41	5	26	5	0	0	64	31	36
2014	More than 20 years in current department or agency	38	45	3	14	0	0	0	83	14	36

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	26	9	2	0	11	0	88	2	51
2017	3 to 10 years in current department or agency	31	23	11	12	12	10	2	61	26	54
2017	11 to 20 years in current department or agency	48	31	6	5	11	0	0	78	16	18
2017	More than 20 years in current department or agency	28	57	4	0	0	6	5	95	0	18
2014	Less than 3 years in current department or agency	38	20	12	4	0	27	0	79	5	28
2014	3 to 10 years in current department or agency	47	17	13	9	5	6	3	70	16	88
2014	11 to 20 years in current department or agency	31	22	17	11	11	3	5	57	25	36
2014	More than 20 years in current department or agency	32	25	18	14	5	3	3	61	21	36

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	50	10	9	0	0	81	9	51
2017	3 to 10 years in current department or agency	44	30	10	11	3	2	75	14	54
2017	11 to 20 years in current department or agency	36	40	0	18	0	6	81	19	18
2017	More than 20 years in current department or agency	51	27	5	17	0	0	78	17	18
2014	Less than 3 years in current department or agency	26	46	14	11	4	0	72	14	28
2014	3 to 10 years in current department or agency	40	34	8	11	6	1	74	17	87
2014	11 to 20 years in current department or agency	38	23	16	18	5	0	61	23	36
2014	More than 20 years in current department or agency	49	29	6	14	3	0	78	16	36

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	44	1	13	2	84	15	51
2017	3 to 10 years in current department or agency	43	38	8	7	4	81	11	54
2017	11 to 20 years in current department or agency	45	45	4	5	0	90	5	18
2017	More than 20 years in current department or agency	49	39	5	7	0	88	7	18
2014	Less than 3 years in current department or agency	47	42	7	4	0	89	4	28
2014	3 to 10 years in current department or agency	40	37	9	10	4	76	15	88
2014	11 to 20 years in current department or agency	44	22	22	9	3	66	11	36
2014	More than 20 years in current department or agency	41	51	0	8	0	92	8	36

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	31	7	7	2	0	84	9	51
2017	3 to 10 years in current department or agency	53	31	4	7	4	1	84	12	54
2017	11 to 20 years in current department or agency	61	30	4	0	5	0	90	5	18
2017	More than 20 years in current department or agency	50	28	22	0	0	0	78	0	18
2014	Less than 3 years in current department or agency	57	29	14	0	0	0	86	0	28
2014	3 to 10 years in current department or agency	52	32	10	1	4	0	84	6	88
2014	11 to 20 years in current department or agency	53	39	3	6	0	0	92	6	36
2014	More than 20 years in current department or agency	51	37	9	3	0	0	88	3	35

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	7	6	0	5	0	86	6	51
2017	3 to 10 years in current department or agency	33	43	10	7	6	0	0	76	14	54
2017	11 to 20 years in current department or agency	20	43	4	26	5	0	0	64	32	18
2017	More than 20 years in current department or agency	24	40	15	14	7	0	0	64	21	18
2014	Less than 3 years in current department or agency	38	37	7	7	4	3	4	81	11	28
2014	3 to 10 years in current department or agency	36	33	14	6	9	1	0	71	15	88
2014	11 to 20 years in current department or agency	22	33	20	8	17	0	0	55	25	36
2014	More than 20 years in current department or agency	38	40	9	5	5	3	0	80	11	36

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	23	14	13	8	7	2	61	24	51
2017	3 to 10 years in current department or agency	17	33	15	15	21	0	0	50	35	54
2017	11 to 20 years in current department or agency	18	37	9	14	22	0	0	56	36	18
2017	More than 20 years in current department or agency	5	11	38	18	24	0	4	17	43	18
2014	Less than 3 years in current department or agency	18	25	11	10	17	7	12	53	34	28
2014	3 to 10 years in current department or agency	20	15	18	19	20	3	5	38	43	88
2014	11 to 20 years in current department or agency	14	16	11	25	33	0	0	31	58	36
2014	More than 20 years in current department or agency	14	14	12	45	5	3	8	31	56	36

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	29	9	10	0	0	82	10	51
2017	3 to 10 years in current department or agency	26	45	7	16	6	0	71	22	53
2017	11 to 20 years in current department or agency	42	27	10	17	4	0	68	22	18
2017	More than 20 years in current department or agency	29	55	10	0	0	6	90	0	18
2014	Less than 3 years in current department or agency	37	42	14	7	0	0	79	7	28
2014	3 to 10 years in current department or agency	30	40	16	5	9	0	70	14	87
2014	11 to 20 years in current department or agency	28	28	10	20	14	0	56	34	36
2014	More than 20 years in current department or agency	30	45	6	14	5	0	75	19	36

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	9	6	0	0	85	6	51
2017	3 to 10 years in current department or agency	40	40	9	2	9	0	80	11	54
2017	11 to 20 years in current department or agency	41	27	10	16	6	0	68	22	18
2017	More than 20 years in current department or agency	34	42	18	0	0	6	81	0	18
2014	Less than 3 years in current department or agency	34	50	10	7	0	0	83	7	28
2014	3 to 10 years in current department or agency	37	34	17	6	7	0	71	12	88
2014	11 to 20 years in current department or agency	28	30	13	17	11	0	58	29	36
2014	More than 20 years in current department or agency	43	37	8	3	8	0	81	11	36

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	25	7	8	0	85	8	51
2017	3 to 10 years in current department or agency	25	45	14	7	9	71	16	54
2017	11 to 20 years in current department or agency	39	30	10	15	6	68	22	18
2017	More than 20 years in current department or agency	49	11	28	12	0	60	12	17
2014	Less than 3 years in current department or agency	40	28	17	11	4	69	14	28
2014	3 to 10 years in current department or agency	43	38	12	4	3	80	8	88
2014	11 to 20 years in current department or agency	39	24	20	11	5	64	17	36
2014	More than 20 years in current department or agency	55	23	8	5	8	78	14	36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	38	12	5	2	0	81	7	51
2017	3 to 10 years in current department or agency	25	45	16	8	3	3	73	11	54
2017	11 to 20 years in current department or agency	23	40	15	11	11	0	63	22	18
2017	More than 20 years in current department or agency	13	54	25	0	7	0	67	7	18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	32	2	4	2	92	6	51
2017	3 to 10 years in current department or agency	61	26	9	2	2	87	4	54
2017	11 to 20 years in current department or agency	52	38	0	6	4	90	10	18
2017	More than 20 years in current department or agency	49	38	4	5	4	86	9	18
2014	Less than 3 years in current department or agency	62	28	7	3	0	90	3	28
2014	3 to 10 years in current department or agency	48	30	12	6	3	78	10	88
2014	11 to 20 years in current department or agency	36	36	12	5	11	72	16	36
2014	More than 20 years in current department or agency	49	28	12	3	8	77	11	36

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	16	11	5	7	8	16	70	16	51
2017	3 to 10 years in current department or agency	30	25	13	7	8	3	14	66	19	54
2017	11 to 20 years in current department or agency	26	19	18	14	18	0	5	47	34	18
2017	More than 20 years in current department or agency	39	13	0	5	20	0	23	67	33	18
2014	Less than 3 years in current department or agency	36	13	4	0	10	14	23	78	16	28
2014	3 to 10 years in current department or agency	30	23	14	9	9	1	13	62	22	88
2014	11 to 20 years in current department or agency	22	23	14	17	22	0	3	46	39	36
2014	More than 20 years in current department or agency	42	11	15	17	3	0	13	61	22	36

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	26	11	4	4	0	0	81	8	51
2017	3 to 10 years in current department or agency	31	42	18	5	5	0	0	72	10	54
2017	11 to 20 years in current department or agency	32	46	12	4	6	0	0	78	11	18
2017	More than 20 years in current department or agency	32	32	0	11	20	0	5	68	32	18
2014	Less than 3 years in current department or agency	42	30	13	7	4	4	0	75	11	28
2014	3 to 10 years in current department or agency	35	35	14	9	6	0	1	70	16	87
2014	11 to 20 years in current department or agency	27	45	8	11	8	0	0	72	19	36
2014	More than 20 years in current department or agency	34	30	19	14	3	0	0	64	16	36

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	20	2	6	2	0	0	90	8	51
2017	3 to 10 years in current department or agency	59	19	8	2	3	3	6	86	6	54
2017	11 to 20 years in current department or agency	49	6	25	0	11	0	8	61	12	18
2017	More than 20 years in current department or agency	73	13	15	0	0	0	0	85	0	18
2014	Less than 3 years in current department or agency	55	17	4	3	7	7	7	84	12	28
2014	3 to 10 years in current department or agency	49	20	8	5	8	5	6	77	14	88
2014	11 to 20 years in current department or agency	36	19	9	11	12	11	3	63	26	36
2014	More than 20 years in current department or agency	53	19	6	3	5	3	11	84	9	36

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	38	27	34	51
2017	3 to 10 years in current department or agency	39	31	29	54
2017	11 to 20 years in current department or agency	32	22	46	18
2017	More than 20 years in current department or agency	33	41	26	18
2014	Less than 3 years in current department or agency	39	38	23	28
2014	3 to 10 years in current department or agency	25	36	39	88
2014	11 to 20 years in current department or agency	31	38	31	36
2014	More than 20 years in current department or agency	32	54	14	36

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	19	61	5	15	0	20
2017	3 to 10 years in current department or agency	0	4	85	11	0	0	20
2014	Less than 3 years in current department or agency	0	10	69	0	9999	22	10
2014	3 to 10 years in current department or agency	10	10	75	0	9999	4	22
2014	11 to 20 years in current department or agency	29	45	26	0	9999	0	11
2014	More than 20 years in current department or agency	75	8	17	0	9999	0	12

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	42	4	4	2	0	90	6	50
2017	3 to 10 years in current department or agency	32	47	10	5	6	0	79	11	53
2017	11 to 20 years in current department or agency	38	38	11	8	5	0	76	13	18
2017	More than 20 years in current department or agency	54	33	13	0	0	0	87	0	18
2014	Less than 3 years in current department or agency	66	23	7	4	0	0	89	4	28
2014	3 to 10 years in current department or agency	44	40	10	3	2	1	84	6	88
2014	11 to 20 years in current department or agency	53	22	14	6	6	0	74	12	36
2014	More than 20 years in current department or agency	52	37	8	3	0	0	89	3	36

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	32	6	2	0	92	2	51
2017	3 to 10 years in current department or agency	46	40	5	1	7	86	9	54
2017	11 to 20 years in current department or agency	29	32	20	13	6	61	19	18
2017	More than 20 years in current department or agency	34	49	17	0	0	83	0	18
2014	Less than 3 years in current department or agency	44	52	4	0	0	96	0	28
2014	3 to 10 years in current department or agency	49	36	9	3	2	86	5	88
2014	11 to 20 years in current department or agency	47	38	14	0	0	86	0	36
2014	More than 20 years in current department or agency	41	37	22	0	0	78	0	36

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	34	21	20	2	0	42	23	51
2017	3 to 10 years in current department or agency	15	27	35	21	3	0	0	24	42	54
2017	11 to 20 years in current department or agency	33	26	32	8	0	0	0	8	59	18
2017	More than 20 years in current department or agency	16	34	29	20	0	0	0	20	50	18
2014	Less than 3 years in current department or agency	17	11	35	15	15	3	4	32	30	28
2014	3 to 10 years in current department or agency	10	28	38	14	8	1	1	23	39	88
2014	11 to 20 years in current department or agency	18	22	37	11	12	0	0	24	40	35
2014	More than 20 years in current department or agency	8	39	33	17	3	0	0	20	47	36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	6	37	18	28	4	2	49	12	50
2017	3 to 10 years in current department or agency	15	21	29	22	14	0	0	36	35	53
2017	11 to 20 years in current department or agency	10	24	33	29	4	0	0	33	34	18
2017	More than 20 years in current department or agency	16	15	37	27	5	0	0	32	31	18
2014	Less than 3 years in current department or agency	10	7	24	29	23	3	4	56	19	28
2014	3 to 10 years in current department or agency	6	10	30	24	23	0	7	50	17	88
2014	11 to 20 years in current department or agency	12	20	23	25	21	0	0	46	32	35
2014	More than 20 years in current department or agency	8	11	22	42	14	3	0	58	20	36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	23	29	26	2	4	59	17	51
2017	3 to 10 years in current department or agency	12	24	35	18	7	2	2	27	37	53
2017	11 to 20 years in current department or agency	5	41	10	31	13	0	0	44	46	18
2017	More than 20 years in current department or agency	12	14	35	21	5	0	12	30	29	18
2014	Less than 3 years in current department or agency	10	22	34	10	16	3	4	28	35	28
2014	3 to 10 years in current department or agency	14	29	23	20	11	0	3	32	45	88
2014	11 to 20 years in current department or agency	17	22	27	16	12	3	3	30	41	36
2014	More than 20 years in current department or agency	14	25	23	30	8	0	0	39	38	36

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	7	24	24	31	4	2	58	16	51
2017	3 to 10 years in current department or agency	16	16	33	16	18	0	1	34	32	53
2017	11 to 20 years in current department or agency	16	22	50	13	0	0	0	13	38	18
2017	More than 20 years in current department or agency	26	18	27	9	11	7	0	22	48	18
2014	Less than 3 years in current department or agency	7	10	42	15	19	3	4	36	19	28
2014	3 to 10 years in current department or agency	4	17	33	27	16	0	2	44	22	88
2014	11 to 20 years in current department or agency	11	23	25	28	12	0	0	41	34	35
2014	More than 20 years in current department or agency	11	27	27	29	6	0	0	34	38	36

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	18	22	24	19	3	3	47	30	51
2017	3 to 10 years in current department or agency	15	46	21	14	2	0	3	16	63	52
2017	11 to 20 years in current department or agency	11	30	33	21	0	0	5	22	43	18
2017	More than 20 years in current department or agency	26	41	27	6	0	0	0	6	67	18
2014	Less than 3 years in current department or agency	24	3	21	18	27	0	8	48	29	28
2014	3 to 10 years in current department or agency	19	30	22	12	12	0	4	26	51	88
2014	11 to 20 years in current department or agency	29	28	17	14	12	0	0	26	57	35
2014	More than 20 years in current department or agency	27	30	17	12	5	6	3	18	63	36

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	18	17	30	23	3	3	56	25	51
2017	3 to 10 years in current department or agency	20	14	31	16	15	2	4	32	35	53
2017	11 to 20 years in current department or agency	12	22	31	25	4	0	5	31	36	18
2017	More than 20 years in current department or agency	15	17	21	38	9	0	0	47	32	18
2014	Less than 3 years in current department or agency	4	11	26	22	24	7	8	53	17	27
2014	3 to 10 years in current department or agency	2	9	28	31	25	1	4	59	12	88
2014	11 to 20 years in current department or agency	9	11	30	24	26	0	0	50	20	36
2014	More than 20 years in current department or agency	5	13	25	37	20	0	0	57	19	36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	12	37	23	21	0	2	44	18	51
2017	3 to 10 years in current department or agency	13	23	30	19	9	7	0	30	38	53
2017	11 to 20 years in current department or agency	6	9	47	27	6	0	5	34	16	18
2017	More than 20 years in current department or agency	16	14	23	25	10	7	5	40	34	18
2014	Less than 3 years in current department or agency	11	20	29	17	15	3	4	35	34	28
2014	3 to 10 years in current department or agency	7	29	26	15	17	2	2	34	38	88
2014	11 to 20 years in current department or agency	14	25	22	23	15	0	0	38	40	35
2014	More than 20 years in current department or agency	8	16	41	23	9	0	3	33	25	36

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	20	2	5	0	0	93	5	51
2017	3 to 10 years in current department or agency	51	24	13	5	7	0	75	12	54
2017	11 to 20 years in current department or agency	55	23	5	17	0	0	78	17	18
2017	More than 20 years in current department or agency	60	33	0	0	7	0	93	7	18
2014	Less than 3 years in current department or agency	63	17	10	10	0	0	79	10	28
2014	3 to 10 years in current department or agency	48	28	7	10	7	1	76	17	88
2014	11 to 20 years in current department or agency	50	28	3	3	17	0	77	20	36
2014	More than 20 years in current department or agency	52	23	8	14	3	0	75	16	36

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	21	0	2	2	0	96	4	51
2017	3 to 10 years in current department or agency	58	35	5	2	0	0	92	2	54
2017	11 to 20 years in current department or agency	62	21	12	5	0	0	83	5	18
2017	More than 20 years in current department or agency	68	21	6	5	0	0	89	5	17
2014	Less than 3 years in current department or agency	51	32	10	7	0	0	83	7	28
2014	3 to 10 years in current department or agency	56	30	7	3	3	1	87	7	88
2014	11 to 20 years in current department or agency	47	39	6	3	5	0	87	8	36
2014	More than 20 years in current department or agency	52	34	6	5	3	0	86	8	36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	26	6	5	0	7	89	5	51
2017	3 to 10 years in current department or agency	39	36	18	0	1	5	79	1	54
2017	11 to 20 years in current department or agency	46	29	18	0	6	0	75	6	18
2017	More than 20 years in current department or agency	36	40	24	0	0	0	76	0	18
2014	Less than 3 years in current department or agency	42	44	10	0	0	3	89	0	28
2014	3 to 10 years in current department or agency	54	29	12	2	0	2	85	2	88
2014	11 to 20 years in current department or agency	39	33	20	0	3	5	77	3	36
2014	More than 20 years in current department or agency	38	56	3	3	0	0	94	3	36

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	30	8	4	0	1	89	4	51
2017	3 to 10 years in current department or agency	44	37	13	1	1	2	83	3	53
2017	11 to 20 years in current department or agency	43	36	10	4	6	0	79	11	18
2017	More than 20 years in current department or agency	33	52	14	0	0	0	86	0	18
2014	Less than 3 years in current department or agency	49	38	14	0	0	0	86	0	28
2014	3 to 10 years in current department or agency	53	30	8	3	3	2	85	7	88
2014	11 to 20 years in current department or agency	36	37	14	3	8	3	75	11	36
2014	More than 20 years in current department or agency	33	42	17	3	3	3	77	6	36

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	29	0	0	0	100	0	51
2017	3 to 10 years in current department or agency	42	41	5	6	5	84	11	53
2017	11 to 20 years in current department or agency	40	39	4	10	6	79	16	18
2017	More than 20 years in current department or agency	44	34	15	7	0	78	7	18
2014	Less than 3 years in current department or agency	52	27	10	10	0	80	10	28
2014	3 to 10 years in current department or agency	55	34	6	2	3	89	6	88
2014	11 to 20 years in current department or agency	36	33	15	8	8	69	17	36
2014	More than 20 years in current department or agency	41	37	11	8	3	78	11	36

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	26	5	5	0	5	6	88	6	51
2017	3 to 10 years in current department or agency	30	48	13	4	0	4	1	81	5	54
2017	11 to 20 years in current department or agency	22	24	30	6	0	0	17	56	8	18
2017	More than 20 years in current department or agency	32	50	6	7	0	0	5	87	8	18
2014	Less than 3 years in current department or agency	41	21	18	7	4	7	4	69	11	28
2014	3 to 10 years in current department or agency	38	21	13	9	10	4	5	65	21	88
2014	11 to 20 years in current department or agency	33	28	17	11	5	3	3	65	17	36
2014	More than 20 years in current department or agency	35	32	5	9	11	3	5	73	22	36

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	24	6	5	0	2	0	89	5	51
2017	3 to 10 years in current department or agency	61	22	7	4	3	2	0	85	8	54
2017	11 to 20 years in current department or agency	42	47	12	0	0	0	0	88	0	18
2017	More than 20 years in current department or agency	41	49	6	0	0	0	4	94	0	18
2014	Less than 3 years in current department or agency	48	48	0	0	0	3	0	100	0	28
2014	3 to 10 years in current department or agency	58	36	2	0	3	1	0	94	3	88
2014	11 to 20 years in current department or agency	43	42	12	0	0	3	0	87	0	35
2014	More than 20 years in current department or agency	44	48	3	0	0	3	3	97	0	36

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	21	4	6	4	6	0	87	10	51
2017	3 to 10 years in current department or agency	53	28	8	7	5	0	0	80	12	54
2017	11 to 20 years in current department or agency	50	13	11	11	6	8	0	69	19	18
2017	More than 20 years in current department or agency	52	29	10	4	5	0	0	80	9	18
2014	Less than 3 years in current department or agency	38	34	4	7	4	15	0	84	12	28
2014	3 to 10 years in current department or agency	47	30	11	4	4	3	1	80	9	88
2014	11 to 20 years in current department or agency	34	25	17	14	11	0	0	58	25	36
2014	More than 20 years in current department or agency	40	23	20	5	11	0	0	64	16	36

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	32	17	7	1	5	1	73	10	51
2017	3 to 10 years in current department or agency	32	35	18	6	5	4	0	69	12	54
2017	11 to 20 years in current department or agency	30	9	50	11	0	0	0	39	11	18
2017	More than 20 years in current department or agency	13	44	26	12	0	5	0	60	13	18
2014	Less than 3 years in current department or agency	18	30	34	0	7	10	0	54	8	28
2014	3 to 10 years in current department or agency	38	31	16	6	6	1	2	72	12	88
2014	11 to 20 years in current department or agency	25	25	22	9	8	11	0	57	19	36
2014	More than 20 years in current department or agency	21	34	14	5	8	14	3	67	16	36

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	18	10	11	2	26	6	66	19	51
2017	3 to 10 years in current department or agency	17	22	17	21	13	8	1	43	38	54
2017	11 to 20 years in current department or agency	24	4	17	31	12	13	0	33	48	18
2017	More than 20 years in current department or agency	0	21	40	0	16	17	6	28	21	18
2014	Less than 3 years in current department or agency	12	8	33	7	15	19	7	27	29	28
2014	3 to 10 years in current department or agency	18	17	19	10	21	8	6	41	36	88
2014	11 to 20 years in current department or agency	14	5	25	19	36	0	0	20	56	36
2014	More than 20 years in current department or agency	19	11	14	19	22	11	3	35	48	36

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	37	0	7	0	93	7	51
2017	3 to 10 years in current department or agency	42	50	0	7	2	91	9	54
2017	11 to 20 years in current department or agency	23	66	0	5	6	88	12	18
2017	More than 20 years in current department or agency	27	59	14	0	0	86	0	18
2014	Less than 3 years in current department or agency	36	53	10	0	0	90	0	28
2014	3 to 10 years in current department or agency	39	46	6	9	1	84	10	88
2014	11 to 20 years in current department or agency	49	31	3	12	6	80	17	36
2014	More than 20 years in current department or agency	55	39	0	5	0	95	5	36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	39	3	2	0	95	2	51
2017	3 to 10 years in current department or agency	61	32	4	0	3	93	3	54
2017	11 to 20 years in current department or agency	67	33	0	0	0	100	0	18
2017	More than 20 years in current department or agency	41	48	4	0	7	88	7	18
2014	Less than 3 years in current department or agency	68	22	7	4	0	90	4	28
2014	3 to 10 years in current department or agency	61	32	2	3	2	93	5	88
2014	11 to 20 years in current department or agency	68	28	3	0	0	97	0	36
2014	More than 20 years in current department or agency	63	34	3	0	0	97	0	36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	27	8	0	0	0	0	92	0	50
2017	3 to 10 years in current department or agency	69	26	3	0	2	0	0	95	2	53
2017	11 to 20 years in current department or agency	55	29	16	0	0	0	0	84	0	18
2017	More than 20 years in current department or agency	45	39	9	0	7	0	0	83	7	18
2014	Less than 3 years in current department or agency	63	27	6	4	0	0	0	90	4	28
2014	3 to 10 years in current department or agency	51	31	5	5	2	3	3	87	7	88
2014	11 to 20 years in current department or agency	59	33	3	5	0	0	0	92	5	36
2014	More than 20 years in current department or agency	55	28	12	3	3	0	0	83	5	36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	15	0	4	0	96	4	50
2017	3 to 10 years in current department or agency	69	24	4	1	2	93	3	54
2017	11 to 20 years in current department or agency	71	24	4	0	0	96	0	18
2017	More than 20 years in current department or agency	67	16	17	0	0	83	0	18
2014	Less than 3 years in current department or agency	86	14	0	0	0	100	0	28
2014	3 to 10 years in current department or agency	75	17	2	7	0	91	7	88
2014	11 to 20 years in current department or agency	70	22	6	3	0	92	3	36
2014	More than 20 years in current department or agency	69	20	9	3	0	89	3	36

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	14	9	8	5	0	78	13	51
2017	3 to 10 years in current department or agency	60	15	5	10	10	0	74	20	54
2017	11 to 20 years in current department or agency	56	24	14	0	6	0	80	6	18
2017	More than 20 years in current department or agency	58	10	14	18	0	0	68	18	18
2014	Less than 3 years in current department or agency	69	13	7	7	0	3	86	7	28
2014	3 to 10 years in current department or agency	52	17	12	9	8	1	70	17	88
2014	11 to 20 years in current department or agency	56	30	6	3	5	0	87	8	36
2014	More than 20 years in current department or agency	44	34	14	8	0	0	78	8	36

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	15	7	6	3	0	84	9	51
2017	3 to 10 years in current department or agency	70	11	4	12	4	0	81	16	54
2017	11 to 20 years in current department or agency	60	26	4	10	0	0	86	10	18
2017	More than 20 years in current department or agency	60	16	12	4	0	7	82	5	18
2014	Less than 3 years in current department or agency	69	17	0	4	4	7	92	8	28
2014	3 to 10 years in current department or agency	69	12	9	2	6	3	83	8	88
2014	11 to 20 years in current department or agency	62	25	8	3	3	0	87	5	36
2014	More than 20 years in current department or agency	69	14	3	8	5	0	83	14	36

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	88	8	2	2	0	0	96	2	51
2017	3 to 10 years in current department or agency	83	5	4	6	2	0	88	8	54
2017	11 to 20 years in current department or agency	71	20	9	0	0	0	91	0	18
2017	More than 20 years in current department or agency	85	6	0	4	0	5	96	4	18
2014	Less than 3 years in current department or agency	76	10	3	0	7	3	89	7	28
2014	3 to 10 years in current department or agency	77	14	3	1	1	3	94	2	88
2014	11 to 20 years in current department or agency	81	14	3	0	3	0	94	3	36
2014	More than 20 years in current department or agency	78	14	3	3	0	3	94	3	36

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	21	6	2	0	0	92	2	51
2017	3 to 10 years in current department or agency	57	24	4	10	4	0	82	15	54
2017	11 to 20 years in current department or agency	56	23	20	0	0	0	80	0	18
2017	More than 20 years in current department or agency	57	23	16	4	0	0	80	4	18
2014	Less than 3 years in current department or agency	53	27	7	4	4	6	85	8	28
2014	3 to 10 years in current department or agency	60	15	8	9	6	3	77	15	88
2014	11 to 20 years in current department or agency	57	23	5	6	6	3	82	12	34
2014	More than 20 years in current department or agency	39	33	18	8	3	0	71	11	36

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	22	2	2	0	4	0	96	2	51
2017	3 to 10 years in current department or agency	74	14	5	4	2	0	2	89	6	53
2017	11 to 20 years in current department or agency	66	34	0	0	0	0	0	100	0	18
2017	More than 20 years in current department or agency	59	33	7	0	0	0	0	93	0	18
2014	Less than 3 years in current department or agency	60	27	4	0	0	7	3	96	0	28
2014	3 to 10 years in current department or agency	75	19	2	1	2	1	0	94	3	88
2014	11 to 20 years in current department or agency	73	22	3	0	0	0	3	97	0	36
2014	More than 20 years in current department or agency	57	34	6	0	0	3	0	94	0	36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	10	90	54
2014	Less than 3 years in current department or agency	28	72	28
2014	3 to 10 years in current department or agency	22	78	87
2014	11 to 20 years in current department or agency	23	77	35
2014	More than 20 years in current department or agency	25	75	36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	85	19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	47	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	27	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	37	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	33	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	69	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	41	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	46	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	27	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	52	19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	32	19

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	42	19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	43	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	48	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	15	2	0	46	15	57	4	51
2017	3 to 10 years in current department or agency	17	20	18	8	4	24	9	55	18	54
2017	11 to 20 years in current department or agency	16	8	31	0	12	26	8	36	18	18
2017	More than 20 years in current department or agency	12	22	29	4	5	27	0	47	13	18
2014	Less than 3 years in current department or agency	14	4	28	0	4	44	8	36	7	27
2014	3 to 10 years in current department or agency	15	11	15	11	11	28	8	41	35	88
2014	11 to 20 years in current department or agency	9	14	17	8	25	25	3	31	46	36
2014	More than 20 years in current department or agency	14	26	14	16	14	17	0	48	36	36

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	19	11	2	0	22	2	83	2	51
2017	3 to 10 years in current department or agency	37	33	20	3	5	2	0	71	8	54
2017	11 to 20 years in current department or agency	44	10	17	6	13	0	9	60	22	16
2017	More than 20 years in current department or agency	18	32	45	5	0	0	0	50	5	17
2014	Less than 3 years in current department or agency	31	20	14	16	7	11	0	58	26	28
2014	3 to 10 years in current department or agency	30	24	15	9	11	10	0	61	22	88
2014	11 to 20 years in current department or agency	17	27	26	0	19	11	0	49	22	36
2014	More than 20 years in current department or agency	20	29	26	9	11	6	0	52	21	35

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	More than 20 years in current department or agency	0	100	18
2014	Less than 3 years in current department or agency	0	100	28

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	11	11	0	0	52	14	67	0	50
2017	3 to 10 years in current department or agency	15	21	23	0	2	30	9	59	4	54
2017	11 to 20 years in current department or agency	12	11	23	0	6	35	13	43	12	18
2017	More than 20 years in current department or agency	6	11	52	0	0	32	0	24	0	18
2014	Less than 3 years in current department or agency	23	10	14	0	0	38	14	70	0	28
2014	3 to 10 years in current department or agency	22	18	9	0	3	37	12	76	6	88
2014	11 to 20 years in current department or agency	15	16	23	5	8	30	3	46	20	36
2014	More than 20 years in current department or agency	8	26	14	11	3	35	3	55	23	36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	41	7	0	0	18	2	91	0	51
2017	3 to 10 years in current department or agency	31	40	18	1	4	6	0	75	6	54
2017	11 to 20 years in current department or agency	32	32	16	0	6	6	8	74	7	18
2017	More than 20 years in current department or agency	15	29	31	4	0	21	0	55	5	18
2014	Less than 3 years in current department or agency	34	28	10	0	0	25	4	86	0	28
2014	3 to 10 years in current department or agency	39	25	11	1	4	17	2	79	7	88
2014	11 to 20 years in current department or agency	22	28	23	5	5	16	0	60	13	36
2014	More than 20 years in current department or agency	22	28	25	8	3	14	0	58	13	36

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	21	79	54
2014	3 to 10 years in current department or agency	18	82	88
2014	11 to 20 years in current department or agency	14	86	36
2014	More than 20 years in current department or agency	14	86	36

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	85	15	12
2014	3 to 10 years in current department or agency	94	6	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	3 to 10 years in current department or agency	73	14	13	0	0	0	0	87	0	15

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	35	11	5	5	4	22	71	14	51
2017	3 to 10 years in current department or agency	34	37	16	0	5	0	8	77	5	54
2017	11 to 20 years in current department or agency	30	70	0	0	0	0	0	100	0	18
2017	More than 20 years in current department or agency	27	48	10	0	0	0	14	88	0	18
2014	Less than 3 years in current department or agency	14	48	11	3	0	4	19	82	4	28
2014	3 to 10 years in current department or agency	23	52	10	1	4	1	9	84	5	88
2014	11 to 20 years in current department or agency	29	61	8	3	0	0	0	89	3	36
2014	More than 20 years in current department or agency	35	54	3	0	0	0	8	97	0	36

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	20	15	5	0	24	26	58	10	51
2017	3 to 10 years in current department or agency	13	10	30	2	2	30	13	40	8	54
2017	11 to 20 years in current department or agency	12	5	24	13	0	36	10	32	24	18
2017	More than 20 years in current department or agency	6	23	21	4	0	47	0	53	8	18
2014	Less than 3 years in current department or agency	16	11	13	4	0	35	21	61	8	28
2014	3 to 10 years in current department or agency	4	15	13	6	3	35	24	45	22	88
2014	11 to 20 years in current department or agency	12	14	30	6	9	27	3	37	20	36
2014	More than 20 years in current department or agency	8	25	15	5	3	31	14	59	15	36

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	22	7	0	0	15	22	88	0	51
2017	3 to 10 years in current department or agency	45	31	12	0	0	3	8	86	0	53
2017	11 to 20 years in current department or agency	48	24	22	0	6	0	0	72	6	18
2017	More than 20 years in current department or agency	31	36	9	0	0	9	14	88	0	18
2014	Less than 3 years in current department or agency	43	21	4	0	0	14	19	95	0	28
2014	3 to 10 years in current department or agency	39	32	9	1	0	8	10	88	1	88
2014	11 to 20 years in current department or agency	40	28	8	13	0	11	0	75	15	36
2014	More than 20 years in current department or agency	44	38	3	3	3	3	8	91	6	36

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	30	4	2	0	14	22	91	3	51
2017	3 to 10 years in current department or agency	34	21	21	1	1	13	8	69	4	54
2017	11 to 20 years in current department or agency	40	16	19	14	6	4	0	59	22	18
2017	More than 20 years in current department or agency	10	35	20	9	0	12	14	61	13	18
2014	Less than 3 years in current department or agency	29	24	7	0	0	20	19	88	0	28
2014	3 to 10 years in current department or agency	32	30	12	1	4	9	10	78	7	88
2014	11 to 20 years in current department or agency	37	25	17	8	5	8	0	67	14	36
2014	More than 20 years in current department or agency	30	32	17	6	3	5	8	71	10	36

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	9	4	6	0	0	90	6	51
2017	3 to 10 years in current department or agency	65	23	6	0	6	0	89	6	54
2017	11 to 20 years in current department or agency	60	21	0	0	11	8	88	12	18
2017	More than 20 years in current department or agency	78	7	15	0	0	0	85	0	18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	16	4	2	0	0	94	2	51
2017	3 to 10 years in current department or agency	66	18	9	2	3	2	85	5	54
2017	11 to 20 years in current department or agency	52	17	25	0	5	0	70	5	18
2017	More than 20 years in current department or agency	68	22	4	5	0	0	91	5	18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	33	8	6	5	2	81	11	51
2017	3 to 10 years in current department or agency	53	32	12	1	2	0	85	4	54
2017	11 to 20 years in current department or agency	36	42	12	10	0	0	78	10	18
2017	More than 20 years in current department or agency	49	42	9	0	0	0	91	0	18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	36	14	11	4	4	70	15	51
2017	3 to 10 years in current department or agency	19	38	18	12	8	5	60	22	54
2017	11 to 20 years in current department or agency	11	57	0	22	11	0	68	32	18
2017	More than 20 years in current department or agency	22	39	15	20	4	0	61	24	18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	28	21	12	6	4	59	19	51
2017	3 to 10 years in current department or agency	45	22	19	1	10	2	69	12	53
2017	11 to 20 years in current department or agency	41	30	12	5	12	0	71	17	18
2017	More than 20 years in current department or agency	51	38	5	0	0	6	95	0	18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	22	21	15	10	0	2	53	25	51
2017	3 to 10 years in current department or agency	18	24	20	24	14	0	0	41	38	54
2017	11 to 20 years in current department or agency	5	27	33	30	4	0	0	33	34	18
2017	More than 20 years in current department or agency	4	7	31	18	29	5	6	13	52	18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	35	9	5	10	2	75	16	51
2017	3 to 10 years in current department or agency	18	29	17	19	16	0	48	35	53
2017	11 to 20 years in current department or agency	13	23	42	17	5	0	36	22	18
2017	More than 20 years in current department or agency	4	7	41	15	22	11	13	41	18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	25	17	19	11	2	52	30	51
2017	3 to 10 years in current department or agency	22	13	20	24	21	0	35	45	54
2017	11 to 20 years in current department or agency	12	24	29	25	10	0	36	35	18
2017	More than 20 years in current department or agency	16	20	17	14	26	6	39	43	18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	19	6	4	5	2	86	9	51
2017	3 to 10 years in current department or agency	38	26	25	4	1	6	68	5	54
2017	11 to 20 years in current department or agency	42	41	0	12	6	0	82	18	17
2017	More than 20 years in current department or agency	17	14	24	9	15	21	39	31	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	43	4	4	8	0	84	13	50
2017	3 to 10 years in current department or agency	41	32	21	0	4	2	74	4	54
2017	11 to 20 years in current department or agency	35	27	16	12	10	0	62	22	18
2017	More than 20 years in current department or agency	15	32	21	21	5	6	50	28	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	32	6	8	0	0	86	8	50
2017	3 to 10 years in current department or agency	28	30	21	15	5	2	59	20	54
2017	11 to 20 years in current department or agency	37	18	17	12	16	0	55	28	18
2017	More than 20 years in current department or agency	30	36	28	0	0	6	71	0	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	38	15	14	4	1	66	18	50
2017	3 to 10 years in current department or agency	16	33	26	12	11	2	50	23	54
2017	11 to 20 years in current department or agency	12	39	4	24	21	0	50	45	18
2017	More than 20 years in current department or agency	10	33	23	10	12	11	48	26	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	39	13	10	7	1	70	18	50
2017	3 to 10 years in current department or agency	30	22	26	12	7	4	53	20	54
2017	11 to 20 years in current department or agency	37	27	13	0	23	0	64	23	18
2017	More than 20 years in current department or agency	44	10	18	0	17	11	61	19	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	22	7	15	2	0	0	76	17	50
2017	3 to 10 years in current department or agency	39	35	14	5	5	0	2	76	10	54
2017	11 to 20 years in current department or agency	42	20	27	11	0	0	0	62	11	18
2017	More than 20 years in current department or agency	10	15	27	17	12	7	11	30	36	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	16	2	2	0	0	96	2	51
2017	3 to 10 years in current department or agency	75	14	7	2	0	3	91	2	54
2017	11 to 20 years in current department or agency	89	5	0	6	0	0	94	6	18
2017	More than 20 years in current department or agency	43	31	0	0	7	18	91	9	18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	90	7	0	0	3	0	0	97	3	51
2017	3 to 10 years in current department or agency	72	13	5	2	0	1	6	92	3	53
2017	11 to 20 years in current department or agency	73	4	5	6	12	0	0	77	17	18
2017	More than 20 years in current department or agency	73	17	4	0	0	0	6	95	0	18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	12	5	5	0	0	90	5	51
2017	3 to 10 years in current department or agency	55	29	8	0	2	6	90	2	54
2017	11 to 20 years in current department or agency	60	23	12	0	5	0	83	5	18
2017	More than 20 years in current department or agency	62	21	0	6	5	6	89	11	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	5	2	6	1	0	91	7	51
2017	3 to 10 years in current department or agency	58	24	10	3	0	4	86	3	54
2017	11 to 20 years in current department or agency	74	6	6	9	6	0	79	15	18
2017	More than 20 years in current department or agency	58	17	19	0	0	6	80	0	18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	12	4	5	10	90	6	51
2017	3 to 10 years in current department or agency	50	10	2	0	38	97	0	53
2017	11 to 20 years in current department or agency	66	18	0	0	15	100	0	18
2017	More than 20 years in current department or agency	21	9	13	0	57	69	0	18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	89	4	1	4	2	0	93	6	51
2017	3 to 10 years in current department or agency	60	23	8	0	2	6	89	2	54
2017	11 to 20 years in current department or agency	57	26	12	0	5	0	83	5	18
2017	More than 20 years in current department or agency	64	25	0	4	0	6	95	5	18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	9	18	4	14	0	0	64	18	51
2017	3 to 10 years in current department or agency	69	14	3	3	0	0	11	92	4	54
2017	11 to 20 years in current department or agency	75	13	6	5	0	0	0	88	5	18
2017	More than 20 years in current department or agency	69	17	0	0	0	7	6	100	0	18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	19	14	0	2	0	84	2	51
2017	3 to 10 years in current department or agency	49	38	7	2	0	4	91	2	54
2017	11 to 20 years in current department or agency	77	10	13	0	0	0	87	0	18
2017	More than 20 years in current department or agency	39	25	30	0	0	6	68	0	18

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	41	18	11	5	66	16	51
2017	3 to 10 years in current department or agency	15	23	43	10	9	38	18	54
2017	11 to 20 years in current department or agency	0	20	58	15	6	20	22	18
2017	More than 20 years in current department or agency	6	16	54	0	25	22	25	18

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	14	17	48	16	65	18	51
2017	3 to 10 years in current department or agency	11	13	50	16	9	25	25	54
2017	11 to 20 years in current department or agency	12	26	42	6	14	20	38	18
2017	More than 20 years in current department or agency	12	31	25	19	13	32	43	18

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	28	20	16	2	2	4	30	70	51
2017	3 to 10 years in current department or agency	41	39	10	1	3	4	2	43	57	54
2017	11 to 20 years in current department or agency	48	30	9	6	0	6	0	51	49	18
2017	More than 20 years in current department or agency	65	18	4	0	0	13	0	75	25	18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	32
2017	3 to 10 years in current department or agency	27	28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	32
2017	3 to 10 years in current department or agency	29	28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	32
2017	3 to 10 years in current department or agency	20	28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	32
2017	3 to 10 years in current department or agency	34	28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	32
2017	3 to 10 years in current department or agency	3	28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	32
2017	3 to 10 years in current department or agency	39	28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	22	48	26	2	0	3	33
2017	3 to 10 years in current department or agency	17	64	13	3	0	3	29

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	23	10	17	10	0	12	57	31	33
2017	3 to 10 years in current department or agency	41	27	13	0	8	0	11	77	9	29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	0	3	6	27	0	53	24	70	32
2017	3 to 10 years in current department or agency	15	8	12	0	9	11	46	52	20	29

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.