2017 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 44 7 3 5 0 0 85 8 260
2017 First official language - French 41 43 9 6 1 0 0 84 7 233
2014 First official language - English 35 45 13 5 3 0 0 80 7 267
2014 First official language - French 32 54 10 2 2 0 0 86 4 218

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 36 10 8 6 0 0 76 14 259
2017 First official language - French 35 41 14 9 1 0 0 77 10 232

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 32 5 4 1 0 0 90 5 261
2017 First official language - French 49 41 8 2 0 0 0 90 3 232
2014 First official language - English 63 27 6 1 1 0 0 91 3 267
2014 First official language - French 67 26 6 1 0 0 0 93 1 218

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 39 8 4 4 0 0 84 8 260
2017 First official language - French 41 44 8 5 1 0 0 86 6 232
2014 First official language - English 48 36 7 5 3 0 0 84 8 267
2014 First official language - French 47 42 8 2 1 0 0 88 3 218

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 32 12 7 5 0 0 76 12 261
2017 First official language - French 43 39 13 4 1 0 0 81 6 232
2014 First official language - English 44 39 7 6 3 1 0 84 9 267
2014 First official language - French 51 41 5 2 1 0 0 91 3 218

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 10 8 5 0 0 76 13 261
2017 First official language - French 37 47 10 4 1 0 0 84 6 233
2014 First official language - English 43 39 5 8 5 0 0 83 12 267
2014 First official language - French 46 39 11 2 1 0 0 86 3 218

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 24 16 11 6 4 0 65 18 261
2017 First official language - French 40 26 21 6 3 1 1 69 10 233
2014 First official language - English 35 29 19 9 5 3 0 66 14 267
2014 First official language - French 44 29 13 8 4 2 0 75 11 218
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 29 7 5 2 1 1 86 7 260
2017 First official language - French 45 40 8 3 3 1 0 86 6 233
2014 First official language - English 45 36 11 5 2 0 0 81 8 267
2014 First official language - French 55 33 7 3 3 0 0 88 6 218

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 32 6 8 3 0 1 82 12 261
2017 First official language - French 43 42 5 7 2 0 0 86 10 233
2014 First official language - English 46 36 6 8 3 0 0 83 12 266
2014 First official language - French 45 41 8 3 3 0 0 86 6 218

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 25 9 7 4 0 0 81 11 261
2017 First official language - French 52 33 7 7 1 0 0 85 8 231
2014 First official language - English 45 33 10 8 3 0 1 79 11 267
2014 First official language - French 48 38 7 5 2 0 0 86 7 218

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 30 8 10 4 2 0 77 15 261
2017 First official language - French 38 41 10 8 2 2 0 80 10 231
2014 First official language - English 39 42 8 8 1 1 0 82 10 267
2014 First official language - French 35 43 10 7 3 1 0 80 10 218

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 35 10 16 7 0 0 67 23 261
2017 First official language - French 29 42 17 7 3 1 0 72 11 233
2014 First official language - English 30 42 11 12 5 0 0 73 17 267
2014 First official language - French 32 39 15 9 4 0 0 72 13 217

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 32 16 20 9 3 0 54 30 260
2017 First official language - French 17 38 24 14 4 3 0 57 19 232
2014 First official language - English 17 38 18 19 6 2 0 55 26 266
2014 First official language - French 21 38 18 14 7 2 0 60 22 218

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 35 13 12 9 5 0 64 22 261
2017 First official language - French 23 43 19 9 3 3 0 69 12 233
2014 First official language - English 20 40 17 15 6 2 0 61 21 267
2014 First official language - French 27 38 17 11 4 3 0 68 15 218

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 38 12 16 11 2 0 60 28 261
2017 First official language - French 20 46 18 12 3 1 0 66 15 233
2014 First official language - English 15 45 14 18 6 1 1 61 24 266
2014 First official language - French 22 40 21 11 4 1 0 63 16 218
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 37 14 9 6 0 0 71 15 260
2017 First official language - French 29 39 19 11 1 0 0 69 13 233
2014 First official language - English 27 36 17 13 6 1 0 64 19 267
2014 First official language - French 28 38 18 14 2 0 0 66 16 218

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 42 9 7 3 0 0 81 10 260
2017 First official language - French 32 52 12 4 0 0 0 83 5 233

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 22 15 20 12 16 1 44 38 260
2017 First official language - French 12 31 19 17 5 12 3 52 26 233
2014 First official language - English 9 28 20 17 11 11 4 43 33 267
2014 First official language - French 16 35 21 11 7 8 1 57 19 218

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 39 8 7 2 0 0 83 9 260
2017 First official language - French 40 42 10 6 2 0 0 82 8 233
2014 First official language - English 38 37 13 8 3 0 0 76 11 267
2014 First official language - French 44 39 9 5 3 0 0 83 8 218

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 30 12 12 8 1 7 66 21 120
2017 First official language - French 36 41 13 4 2 2 2 80 6 107
2014 First official language - English 23 47 10 10 4 1 5 74 15 133
2014 First official language - French 31 45 13 6 2 1 3 79 8 92

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 36 8 6 3 1 0 83 10 261
2017 First official language - French 43 44 7 4 0 0 0 88 5 233
2014 First official language - English 38 48 7 5 1 1 0 87 7 267
2014 First official language - French 51 38 4 4 1 0 0 90 6 218

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 29 8 9 5 10 2 75 16 260
2017 First official language - French 37 38 10 6 3 7 0 80 9 233
2014 First official language - English 34 31 15 5 2 10 3 75 8 267
2014 First official language - French 40 35 8 6 2 7 2 82 9 218

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 40 5 13 3 0 0 78 17 261
2017 First official language - French 42 42 6 7 3 0 0 84 9 233
2014 First official language - English 31 44 8 13 4 0 0 75 17 267
2014 First official language - French 36 39 13 7 4 0 1 76 11 218

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 36 7 5 3 0 0 86 7 261
2017 First official language - French 44 45 5 5 1 0 0 89 6 233
2014 First official language - English 42 47 6 3 1 0 0 89 5 267
2014 First official language - French 45 43 6 5 1 0 0 88 6 218

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 63 29 5 2 2 0 0 92 3 260
2017 First official language - French 50 42 2 5 0 0 0 92 6 233
2014 First official language - English 54 35 5 3 1 0 0 90 5 267
2014 First official language - French 48 43 5 3 1 0 0 91 3 218

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 39 12 11 4 2 0 73 15 259
2017 First official language - French 42 42 9 4 4 0 0 84 7 232
2014 First official language - English 25 36 15 13 9 0 0 62 23 267
2014 First official language - French 35 39 11 11 4 1 0 74 15 218

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 32 12 14 12 2 2 61 27 261
2017 First official language - French 28 31 17 13 9 1 1 61 22 232
2014 First official language - English 13 19 16 18 32 0 2 33 51 267
2014 First official language - French 12 19 17 20 28 0 3 33 50 217

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 39 4 8 5 0 0 83 13 261
2017 First official language - French 38 40 14 8 0 0 0 78 8 232
2014 First official language - English 33 40 12 11 4 0 0 73 15 267
2014 First official language - French 25 48 17 6 4 0 0 73 10 217

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 10 9 5 0 0 76 14 261
2017 First official language - French 39 41 12 7 1 0 0 80 8 231
2014 First official language - English 37 40 8 12 4 0 0 77 15 267
2014 First official language - French 36 42 13 5 4 0 0 78 9 218

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 36 10 5 4 0 1 80 10 261
2017 First official language - French 38 46 9 6 0 0 0 84 7 232
2014 First official language - English 43 38 10 4 3 0 2 82 7 267
2014 First official language - French 45 42 8 2 2 0 0 87 4 218

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 39 14 12 4 2 0 70 16 261
2017 First official language - French 25 46 20 5 1 2 0 73 6 232

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 31 7 11 7 0 0 75 18 261
2017 First official language - French 43 39 7 7 3 0 0 82 11 233
2014 First official language - English 39 39 8 9 5 0 0 78 14 267
2014 First official language - French 49 34 9 5 3 0 0 83 8 218

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 25 5 4 7 0 17 80 13 261
2017 First official language - French 48 19 8 6 6 0 14 78 13 233
2014 First official language - English 31 23 6 13 7 0 19 67 25 267
2014 First official language - French 40 21 9 8 8 0 15 72 18 217

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 37 24 13 3 0 0 59 17 261
2017 First official language - French 29 42 17 10 2 0 0 71 12 233
2014 First official language - English 23 43 19 8 6 0 0 67 14 267
2014 First official language - French 28 50 17 5 0 0 0 78 5 218

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 23 4 7 5 1 2 84 12 261
2017 First official language - French 53 33 7 3 1 1 1 89 4 232
2014 First official language - English 45 28 3 7 10 3 4 79 18 267
2014 First official language - French 48 31 8 7 3 1 2 81 11 218

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 20 44 37 261
2017 First official language - French 15 51 34 232
2014 First official language - English 16 55 30 267
2014 First official language - French 12 55 33 218

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 17 8 47 21 0 6 50
2017 First official language - French 20 21 47 6 0 5 35
2014 First official language - English 16 14 23 39 9999 8 41
2014 First official language - French 35 14 34 17 9999 0 29
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 32 3 3 2 0 0 92 5 260
2017 First official language - French 50 40 6 2 0 0 0 91 3 233
2014 First official language - English 52 40 5 2 1 0 0 92 3 267
2014 First official language - French 55 36 6 3 0 0 0 91 3 218

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 41 12 9 3 1 0 76 12 260
2017 First official language - French 31 49 16 3 1 0 0 80 4 233
2014 First official language - English 32 43 12 10 3 0 0 75 13 267
2014 First official language - French 37 41 13 8 1 0 0 78 9 218

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 19 36 24 11 0 2 37 26 260
2017 First official language - French 6 18 39 23 11 0 3 35 25 233
2014 First official language - English 5 16 35 29 11 1 2 42 22 266
2014 First official language - French 3 18 32 32 12 0 2 45 22 218

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 9 21 32 28 1 3 63 15 260
2017 First official language - French 2 8 23 35 27 1 5 65 10 233
2014 First official language - English 4 7 26 39 20 0 3 62 11 264
2014 First official language - French 2 9 20 36 29 1 3 68 11 217

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 18 33 23 14 0 2 38 29 260
2017 First official language - French 9 23 33 21 10 1 2 32 34 232
2014 First official language - English 9 17 39 22 11 0 2 34 27 266
2014 First official language - French 9 19 31 26 14 0 2 41 28 218

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 12 35 28 13 0 1 42 23 258
2017 First official language - French 4 12 43 28 10 0 2 39 17 233
2014 First official language - English 9 14 34 30 13 0 1 43 23 267
2014 First official language - French 4 11 35 28 20 0 2 49 16 218

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 22 33 15 8 2 2 23 43 261
2017 First official language - French 13 24 30 19 11 0 4 31 38 232
2014 First official language - English 12 19 34 21 12 1 1 34 31 267
2014 First official language - French 9 17 34 23 15 0 2 39 27 218

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 17 31 21 16 3 1 38 29 260
2017 First official language - French 6 16 29 24 16 4 5 43 25 233
2014 First official language - English 5 6 26 40 20 2 2 63 11 266
2014 First official language - French 2 7 25 33 28 1 4 64 10 217

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 18 38 19 9 2 2 28 32 260
2017 First official language - French 6 14 42 24 9 2 2 35 21 232
2014 First official language - English 13 17 34 19 13 2 2 33 31 267
2014 First official language - French 5 16 32 25 19 1 2 45 22 218

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 32 7 7 5 0 0 82 11 261
2017 First official language - French 52 37 6 4 1 0 0 89 5 233
2014 First official language - English 45 31 7 13 3 0 0 77 16 267
2014 First official language - French 47 37 6 7 3 0 0 84 10 218

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 36 3 4 1 0 0 92 5 260
2017 First official language - French 53 39 3 3 1 0 0 92 4 233
2014 First official language - English 56 36 3 3 1 1 0 92 4 267
2014 First official language - French 49 38 7 5 0 0 0 87 5 217

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 11 3 2 3 0 84 5 261
2017 First official language - French 43 45 9 1 1 1 0 89 2 231
2014 First official language - English 53 33 8 2 1 4 0 89 3 267
2014 First official language - French 57 36 4 0 0 1 0 95 1 218

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 37 9 7 2 2 0 81 9 261
2017 First official language - French 39 48 9 3 0 1 0 88 3 231
2014 First official language - English 48 36 10 5 1 0 0 84 6 267
2014 First official language - French 50 41 6 2 0 1 0 92 2 217

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 29 7 4 2 0 0 87 6 261
2017 First official language - French 53 39 6 1 0 0 0 92 2 230
2014 First official language - English 58 33 4 4 1 0 0 91 5 267
2014 First official language - French 58 39 2 1 0 0 0 97 1 218

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 33 11 11 7 4 3 69 19 261
2017 First official language - French 26 40 12 10 3 4 5 73 14 232
2014 First official language - English 30 33 14 10 7 3 2 67 18 267
2014 First official language - French 28 37 16 11 4 2 2 67 17 218

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 31 5 2 0 1 0 93 2 260
2017 First official language - French 50 39 6 2 0 1 0 92 2 233
2014 First official language - English 65 31 2 2 0 0 0 96 2 266
2014 First official language - French 64 31 3 0 0 1 0 96 1 218

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 31 8 4 2 2 0 86 6 260
2017 First official language - French 48 39 6 4 0 2 0 89 5 232
2014 First official language - English 54 32 5 6 1 1 1 87 7 267
2014 First official language - French 53 34 6 3 4 0 0 87 6 218

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 15 6 1 3 0 78 7 259
2017 First official language - French 36 37 17 5 1 3 1 76 6 233
2014 First official language - English 45 34 13 4 1 1 0 80 6 267
2014 First official language - French 50 30 13 4 2 1 1 81 5 218

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 24 16 13 10 11 2 56 26 260
2017 First official language - French 16 27 17 11 8 17 4 55 24 233
2014 First official language - English 20 29 16 9 13 7 4 56 26 267
2014 First official language - French 25 26 15 12 9 10 4 59 24 218

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 41 3 6 1 0 0 90 8 261
2017 First official language - French 48 44 5 3 0 0 0 92 3 232
2014 First official language - English 49 46 1 3 1 0 0 95 4 267
2014 First official language - French 56 38 2 3 1 0 0 94 4 218

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 32 5 6 1 0 0 87 7 261
2017 First official language - French 58 30 5 6 1 0 0 88 8 233
2014 First official language - English 61 29 3 5 2 0 0 90 7 267
2014 First official language - French 61 30 4 4 1 0 0 91 5 218

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 27 5 3 1 0 0 91 4 261
2017 First official language - French 58 32 6 3 0 0 0 90 3 233
2014 First official language - English 58 32 5 4 1 0 0 90 5 267
2014 First official language - French 54 38 6 2 0 0 0 93 2 218

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 89 9 0 1 0 0 0 98 1 260
2017 First official language - French 68 27 3 1 0 0 0 95 2 233
2014 First official language - English 89 10 0 0 0 0 0 100 0 267
2014 First official language - French 72 24 3 1 0 0 0 97 1 218

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 75 20 2 3 1 0 0 95 4 261
2017 First official language - French 39 30 11 12 8 0 0 69 20 233
2014 First official language - English 77 20 1 2 0 0 1 98 2 267
2014 First official language - French 36 26 12 20 6 0 0 62 27 218

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 15 2 2 1 0 0 95 3 261
2017 First official language - French 47 30 6 10 6 0 0 77 16 232
2014 First official language - English 75 20 2 2 1 0 0 96 2 267
2014 First official language - French 53 18 6 16 7 0 1 71 23 218

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 89 7 1 1 1 0 0 97 1 261
2017 First official language - French 70 19 2 5 3 0 0 89 8 233
2014 First official language - English 86 11 1 0 1 0 0 98 1 267
2014 First official language - French 65 17 6 8 3 0 0 83 11 218

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 23 4 3 0 0 1 93 3 261
2017 First official language - French 44 34 8 9 4 0 0 79 13 233
2014 First official language - English 66 29 3 1 0 0 1 96 1 267
2014 First official language - French 40 28 9 19 3 0 0 69 23 218

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 11 2 1 0 1 0 97 1 260
2017 First official language - French 67 26 5 1 1 0 0 93 2 233
2014 First official language - English 80 18 1 1 0 0 0 98 1 266
2014 First official language - French 64 26 5 4 0 0 0 90 5 218

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 7 93 260
2017 First official language - French 11 89 232
2014 First official language - English 9 91 267
2014 First official language - French 13 87 217

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 18
2017 First official language - French 52 24
2014 First official language - English 28 27
2014 First official language - French 56 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 18
2017 First official language - French 50 24
2014 First official language - English 75 27
2014 First official language - French 58 27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 24
2014 First official language - English 0 27
2014 First official language - French 0 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 24
2014 First official language - English 0 27

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 18
2017 First official language - French 47 24
2014 First official language - English 41 27
2014 First official language - French 35 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - French 34 24
2014 First official language - English 31 27
2014 First official language - French 42 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 18
2017 First official language - French 26 24
2014 First official language - English 24 27
2014 First official language - French 51 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 18
2017 First official language - French 30 24
2014 First official language - English 24 27
2014 First official language - French 41 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 18
2014 First official language - English 34 27
2014 First official language - French 24 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 73 18
2017 First official language - French 54 24
2014 First official language - English 58 27
2014 First official language - French 69 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - French 38 24
2014 First official language - English 34 27
2014 First official language - French 31 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2014 First official language - English 0 27

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 First official language - English 24 27

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 18
2017 First official language - French 26 24
2014 First official language - English 40 27
2014 First official language - French 24 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 18
2017 First official language - French 21 24
2014 First official language - English 21 27
2014 First official language - French 28 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 First official language - English 24 27
2014 First official language - French 22 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 18
2017 First official language - French 59 24
2014 First official language - English 47 27
2014 First official language - French 55 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 43 24
2014 First official language - English 34 27
2014 First official language - French 27 27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 27 27
2014 First official language - French 35 27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 24 27

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 18
2017 First official language - French 0 24
2014 First official language - English 0 27
2014 First official language - French 0 27

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 27 27

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 18
2014 First official language - English 21 27
2014 First official language - French 21 27

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 22 24

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 18
2014 First official language - English 31 27

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 27
2014 First official language - French 0 27

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 27

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 27

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 20 27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 First official language - English 31 27
2014 First official language - French 27 27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 18
2017 First official language - French 29 24
2014 First official language - English 44 27
2014 First official language - French 58 27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24
2014 First official language - English 0 27
2014 First official language - French 0 27

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 18
2017 First official language - French 50 24
2014 First official language - English 48 27
2014 First official language - French 49 27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 24

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 94 6 18
2017 First official language - French 83 17 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 13 18 3 2 34 12 60 8 260
2017 First official language - French 17 20 15 3 2 35 8 65 10 232
2014 First official language - English 16 9 17 7 5 37 9 48 21 267
2014 First official language - French 18 16 12 6 3 32 12 62 16 218

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 32 11 3 1 11 1 82 5 260
2017 First official language - French 35 40 12 2 1 9 2 83 4 233
2014 First official language - English 35 28 17 4 3 11 1 72 8 267
2014 First official language - French 36 34 15 5 1 8 0 78 6 218

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 2 98 261
2017 First official language - French 4 96 233
2014 First official language - French 5 95 218

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 81 10
2014 First official language - French 63 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 51 10
2014 First official language - French 55 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 First official language - French 46 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 10
2014 First official language - French 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - French 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 10 15 0 0 41 13 65 2 261
2017 First official language - French 19 18 13 1 1 38 10 70 4 233
2014 First official language - English 16 12 16 1 1 44 11 61 5 267
2014 First official language - French 19 20 11 4 0 35 10 73 8 218

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 10 1 0 16 2 86 2 261
2017 First official language - French 34 39 12 2 0 10 2 83 2 232
2014 First official language - English 39 29 12 1 1 15 3 83 3 267
2014 First official language - French 36 36 12 3 0 12 0 83 3 218

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 14 86 261
2017 First official language - French 12 88 233
2014 First official language - English 9 91 267
2014 First official language - French 14 86 217

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 81 19 37
2017 First official language - French 85 15 27
2014 First official language - English 84 16 25
2014 First official language - French 71 29 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 36 6 7 0 0 0 87 7 30
2017 First official language - French 35 39 12 8 5 0 0 75 13 23
2014 First official language - English 73 23 4 0 0 0 0 96 0 22
2014 First official language - French 52 26 13 4 5 0 0 78 9 23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 32 6 2 2 1 39 85 6 261
2017 First official language - French 18 28 14 4 1 1 33 71 8 233
2014 First official language - English 9 26 4 2 1 2 55 82 8 267
2014 First official language - French 13 26 9 6 1 1 43 71 13 218

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 19 15 3 2 8 44 58 11 261
2017 First official language - French 11 18 12 5 0 16 39 63 12 233
2014 First official language - English 6 12 9 4 1 11 55 55 17 267
2014 First official language - French 6 19 7 7 1 15 46 62 19 218

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 20 7 2 1 5 41 83 4 261
2017 First official language - French 25 25 8 1 0 6 34 83 2 233
2014 First official language - English 11 17 7 2 0 7 56 74 7 267
2014 First official language - French 20 21 9 1 1 5 43 78 4 218

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 18 9 2 1 6 41 76 7 260
2017 First official language - French 22 28 8 1 1 7 32 82 4 233
2014 First official language - English 11 16 7 3 1 7 54 70 10 267
2014 First official language - French 18 21 10 3 0 5 42 75 7 218
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 24 7 5 3 0 1 85 9 261
2017 First official language - French 56 32 5 5 1 0 0 89 6 233

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 24 5 4 4 2 1 87 8 261
2017 First official language - French 56 29 6 6 2 1 0 86 8 233

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 37 19 17 8 3 0 55 26 260
2017 First official language - French 11 44 23 14 2 6 0 58 17 230

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 39 18 17 9 2 0 55 27 261
2017 First official language - French 13 49 20 13 4 2 0 63 17 233

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 29 17 3 3 0 0 77 6 259
2017 First official language - French 48 31 12 3 3 1 2 81 6 232

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 22 30 20 18 0 0 32 38 260
2017 First official language - French 10 21 37 16 16 0 0 30 33 233

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 29 26 16 10 0 0 47 27 260
2017 First official language - French 12 30 38 15 5 0 0 42 20 231

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 23 27 16 19 1 0 38 34 261
2017 First official language - French 12 27 26 24 10 0 2 39 34 233

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 22 11 10 0 0 57 21 261
2017 First official language - French 29 27 19 14 10 0 2 57 24 232

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 27 24 16 11 0 0 49 27 261
2017 First official language - French 31 29 21 14 6 0 0 60 20 231

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 36 17 9 5 0 0 69 14 261
2017 First official language - French 32 35 23 6 2 0 1 68 9 231

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 38 22 11 7 0 0 61 18 261
2017 First official language - French 22 39 27 8 3 0 0 62 11 231

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 35 21 11 3 0 0 64 15 260
2017 First official language - French 32 42 17 7 3 0 0 74 9 231

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 33 21 12 4 0 0 63 15 261
2017 First official language - French 30 37 20 10 2 1 0 67 12 231

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 20 9 2 0 0 1 89 2 261
2017 First official language - French 65 23 6 3 1 0 2 90 4 233

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 9 2 1 0 0 2 96 2 260
2017 First official language - French 80 11 5 2 0 0 2 93 2 233

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 35 10 1 1 0 0 87 3 261
2017 First official language - French 55 30 8 4 2 0 1 86 6 233

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 29 10 4 2 0 0 84 6 261
2017 First official language - French 61 23 8 5 1 0 1 86 6 233

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 22 10 1 0 0 13 86 2 260
2017 First official language - French 55 21 7 2 0 1 14 89 3 233

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 27 7 3 1 0 2 89 4 259
2017 First official language - French 62 23 9 3 1 0 3 87 4 230

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 9 3 3 0 0 1 94 3 261
2017 First official language - French 74 13 6 1 2 1 3 90 3 233

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 13 5 1 0 0 81 6 260
2017 First official language - French 53 33 7 4 1 0 2 88 5 233

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 34 40 13 7 0 0 40 20 261
2017 First official language - French 6 30 45 13 5 0 0 36 19 233

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 20 46 18 9 0 0 27 27 260
2017 First official language - French 5 19 34 34 8 0 0 42 24 232
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 30 4 2 3 5 0 59 41 261
2017 First official language - French 54 31 9 2 0 4 0 56 44 233

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 100
2017 First official language - French 13 95

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 100
2017 First official language - French 21 95

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 100
2017 First official language - French 10 95

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 100
2017 First official language - French 22 95

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 100
2017 First official language - French 7 95

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 100
2017 First official language - French 55 95

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 15 70 7 1 1 6 100
2017 First official language - French 24 58 9 4 0 5 92

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 23 11 9 5 2 12 72 16 101
2017 First official language - French 38 29 16 2 2 1 12 77 5 99

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 5 12 7 4 10 8 54 44 38 101
2017 First official language - French 10 9 12 4 9 5 50 44 28 99
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