2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	31	3	3	0	0	94	3	65
2017	Non-supervisor	38	41	14	4	2	0	79	6	165
2014	Supervisor	38	38	15	8	2	0	76	9	67
2014	Non-supervisor	27	45	14	10	3	1	72	13	142
2011	Supervisor	47	31	10	5	7	0	78	12	61
2011	Non-supervisor	36	36	17	6	5	0	72	11	134
2008	Supervisor	41	43	9	2	5	0	84	7	44
2008	Non-supervisor	36	44	9	8	2	1	80	11	121

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	30	10	5	3	2	0	82	8	63
2017	Non-supervisor	40	41	12	4	4	0	0	80	8	164

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	24	3	0	2	0	2	95	2	64
2017	Non-supervisor	49	36	11	4	1	0	0	85	4	165
2014	Supervisor	59	29	7	1	3	0	0	88	5	67
2014	Non-supervisor	50	35	10	5	0	0	0	85	5	142
2011	Supervisor	61	31	5	0	0	4	0	95	0	61
2011	Non-supervisor	52	39	4	2	2	0	0	92	4	134

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	33	6	3	0	91	3	64
2017	Non-supervisor	42	44	8	4	3	86	7	165
2014	Supervisor	45	30	21	5	0	74	5	67
2014	Non-supervisor	36	39	14	9	1	75	11	142
2011	Supervisor	45	39	9	5	2	85	7	61
2011	Non-supervisor	45	38	8	9	1	82	9	134
2008	Supervisor	59	30	7	2	2	89	5	44
2008	Non-supervisor	38	44	11	6	2	82	7	123

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	29	8	2	2	0	0	89	3	65
2017	Non-supervisor	49	38	8	2	3	0	0	87	5	165
2014	Supervisor	40	30	17	10	2	2	0	71	12	67
2014	Non-supervisor	37	39	14	6	2	1	0	77	9	142
2011	Supervisor	42	30	14	4	7	0	4	74	11	61
2011	Non-supervisor	45	27	16	8	2	1	0	73	10	133

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	35	8	2	0	0	0	91	2	65
2017	Non-supervisor	49	38	9	2	3	0	0	86	5	165
2014	Supervisor	39	36	15	6	5	0	0	74	11	67
2014	Non-supervisor	38	39	16	6	1	0	0	77	7	142
2011	Supervisor	43	28	13	7	5	0	4	74	12	61
2011	Non-supervisor	45	31	13	8	3	0	0	76	11	133
2008	Supervisor	50	30	7	9	5	0	0	80	14	44
2008	Non-supervisor	45	35	7	7	5	1	0	80	12	123

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	29	14	9	0	0	2	77	9	65
2017	Non-supervisor	40	23	19	8	4	6	0	67	13	165
2014	Supervisor	38	16	15	19	11	1	0	55	31	67
2014	Non-supervisor	33	25	17	16	3	5	1	62	20	142
2011	Supervisor	35	23	16	13	9	0	4	61	22	61
2011	Non-supervisor	37	23	16	13	8	3	0	62	21	133
2008	Supervisor	41	23	23	9	5	0	0	64	14	44
2008	Non-supervisor	36	25	13	12	9	5	0	64	22	123

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	38	5	5	0	0	0	91	5	65
2017	Non-supervisor	52	31	7	4	2	3	1	87	6	165
2014	Supervisor	51	24	13	6	6	0	0	75	12	67
2014	Non-supervisor	50	28	11	6	4	1	0	79	10	142
2011	Supervisor	48	34	5	5	7	0	1	83	12	60
2011	Non-supervisor	49	27	9	8	3	2	1	79	12	134
2008	Supervisor	45	32	11	2	2	0	7	83	5	44
2008	Non-supervisor	45	29	11	7	6	2	1	76	13	123

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	39	0	1	6	0	0	92	8	65
2017	Non-supervisor	48	32	9	6	2	3	1	83	8	165
2014	Supervisor	49	24	12	9	6	0	0	73	15	67
2014	Non-supervisor	47	32	11	8	2	0	0	79	10	142
2011	Supervisor	45	35	3	7	5	0	5	85	12	61
2011	Non-supervisor	47	28	12	7	4	1	0	76	12	134
2008	Supervisor	50	34	5	7	2	0	2	86	9	44
2008	Non-supervisor	42	32	12	7	6	0	1	75	13	123

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	28	9	1	2	0	88	3	65
2017	Non-supervisor	57	25	8	5	4	1	83	9	165
2014	Supervisor	48	21	16	7	7	0	69	15	67
2014	Non-supervisor	51	28	10	5	5	1	80	10	142

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	36	5	5	0	2	0	91	5	65
2017	Non-supervisor	43	36	7	7	1	6	1	85	8	165
2014	Supervisor	31	36	11	18	3	1	0	68	21	67
2014	Non-supervisor	34	39	13	6	3	6	0	77	9	142
2011	Supervisor	36	34	12	8	5	2	4	74	13	61
2011	Non-supervisor	35	30	17	9	3	7	0	70	12	134

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	37	9	3	0	0	0	88	3	65
2017	Non-supervisor	40	39	12	5	2	2	0	81	7	164
2014	Supervisor	29	33	19	15	3	1	0	63	19	66
2014	Non-supervisor	28	43	15	10	2	3	0	72	12	141
2011	Supervisor	30	35	16	8	7	0	4	68	15	61
2011	Non-supervisor	28	34	16	14	5	2	0	64	20	134
2008	Supervisor	41	34	7	5	11	0	2	77	16	44
2008	Non-supervisor	37	33	17	8	6	0	0	69	14	123

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	38	7	14	0	2	78	14	65
2017	Non-supervisor	32	38	17	8	2	4	72	11	165
2014	Supervisor	24	30	28	11	3	5	56	14	67
2014	Non-supervisor	18	41	18	14	5	4	61	20	142
2011	Supervisor	19	46	14	11	5	4	68	17	61
2011	Non-supervisor	20	40	13	15	7	6	64	23	134
2008	Supervisor	27	43	9	14	7	0	70	20	44
2008	Non-supervisor	19	40	19	14	6	3	61	20	123

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	32	9	11	0	2	80	11	65
2017	Non-supervisor	36	35	15	8	2	4	74	11	165
2014	Supervisor	34	32	18	7	5	3	69	12	67
2014	Non-supervisor	27	39	13	8	8	4	69	17	142
2011	Supervisor	32	36	10	8	5	8	75	15	61
2011	Non-supervisor	29	35	11	12	7	7	68	20	134
2008	Supervisor	41	30	9	9	11	0	70	20	44
2008	Non-supervisor	27	36	16	7	9	6	66	16	123

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	38	9	12	8	2	71	20	65
2017	Non-supervisor	26	41	16	12	4	2	68	16	165
2014	Supervisor	12	39	16	21	9	3	52	31	67
2014	Non-supervisor	21	30	16	23	8	1	51	32	142
2011	Supervisor	19	39	10	21	7	4	61	29	61
2011	Non-supervisor	14	47	13	14	11	1	61	26	134
2008	Supervisor	20	50	7	11	11	0	70	23	44
2008	Non-supervisor	21	41	15	14	7	2	64	21	123

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	36	9	6	3	0	2	81	9	65
2017	Non-supervisor	38	43	10	4	5	0	0	81	9	165
2014	Supervisor	22	45	9	18	4	1	0	68	23	67
2014	Non-supervisor	27	46	13	9	5	1	0	73	14	142
2011	Supervisor	24	48	12	8	5	0	4	74	14	61
2011	Non-supervisor	34	43	9	10	4	0	0	77	15	134

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	43	6	9	3	0	0	82	12	65
2017	Non-supervisor	33	43	12	8	3	0	0	77	11	165

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	51	8	12	3	5	0	76	16	65
2017	Non-supervisor	13	20	11	15	5	31	5	51	31	165
2014	Supervisor	16	31	22	17	4	8	1	52	23	67
2014	Non-supervisor	11	20	18	21	5	22	4	42	34	142

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	48	6	3	3	2	0	88	6	65
2017	Non-supervisor	42	38	11	3	3	2	1	83	6	165
2014	Supervisor	45	31	6	11	7	0	0	76	18	67
2014	Non-supervisor	39	36	12	9	3	1	1	75	13	142
2011	Supervisor	31	41	8	6	8	1	4	76	15	61
2011	Non-supervisor	33	43	10	8	5	1	1	77	13	134
2008	Supervisor	26	51	7	7	5	2	2	80	12	43
2008	Non-supervisor	33	36	11	13	7	0	0	69	20	123

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	31	9	11	0	5	3	79	11	65
2014	Supervisor	29	30	16	15	3	3	3	63	20	67

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	31	9	9	0	0	0	82	9	65
2017	Non-supervisor	49	34	7	5	3	2	0	85	8	164
2014	Supervisor	49	31	9	4	5	1	0	82	9	67
2014	Non-supervisor	35	38	9	13	4	1	1	74	17	142
2011	Supervisor	50	27	10	3	5	4	2	82	8	61
2011	Non-supervisor	49	28	7	11	3	1	1	78	14	134
2008	Supervisor	34	36	16	9	2	2	0	72	12	44
2008	Non-supervisor	41	34	7	11	3	2	2	78	15	122

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	32	5	8	3	3	0	84	11	65
2017	Non-supervisor	37	28	13	5	2	14	1	76	9	165
2014	Supervisor	55	21	10	8	3	3	0	78	11	67
2014	Non-supervisor	32	30	11	11	5	9	1	69	19	142
2011	Supervisor	60	14	10	8	5	0	4	77	13	61
2011	Non-supervisor	42	24	13	8	5	6	1	71	14	134
2008	Supervisor	45	27	18	5	5	0	0	73	9	44
2008	Non-supervisor	36	32	12	10	5	5	0	72	16	122

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	43	11	9	3	0	0	77	12	65
2017	Non-supervisor	28	47	13	10	2	0	0	75	12	165
2014	Supervisor	29	34	13	20	3	0	0	64	23	67
2014	Non-supervisor	27	46	7	14	3	0	2	75	18	142
2011	Supervisor	33	53	4	2	3	0	5	90	5	61
2011	Non-supervisor	38	38	13	6	3	0	2	78	9	133
2008	Supervisor	36	34	9	14	2	0	5	74	17	44
2008	Non-supervisor	34	38	11	11	6	1	0	72	17	122

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	29	3	3	2	0	92	5	65
2017	Non-supervisor	43	42	11	3	1	0	85	4	165
2014	Supervisor	52	35	7	6	0	0	87	6	67
2014	Non-supervisor	37	39	11	7	4	1	77	11	142
2011	Supervisor	62	24	10	4	0	0	86	4	60
2011	Non-supervisor	41	45	7	5	2	0	85	7	134
2008	Supervisor	55	30	9	5	2	0	84	7	44
2008	Non-supervisor	39	46	5	5	6	0	85	11	123

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	37	3	2	0	0	96	2	65
2017	Non-supervisor	45	46	6	3	0	0	91	3	165
2014	Supervisor	50	38	3	9	0	0	88	9	67
2014	Non-supervisor	44	40	7	4	3	1	85	8	142
2011	Supervisor	60	32	3	2	0	4	95	2	61
2011	Non-supervisor	43	49	3	3	2	0	92	5	134
2008	Supervisor	59	32	2	0	7	0	91	7	44
2008	Non-supervisor	46	39	12	1	2	0	84	3	122

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	40	11	8	11	0	0	71	18	65
2017	Non-supervisor	32	37	15	11	2	2	0	70	14	164
2014	Supervisor	21	37	18	14	8	3	0	60	22	67
2014	Non-supervisor	23	39	16	14	7	1	1	63	21	142
2011	Supervisor	32	36	9	15	5	0	4	70	20	61
2011	Non-supervisor	29	39	14	6	7	2	2	71	15	134
2008	Supervisor	30	43	7	14	7	0	0	73	20	44
2008	Non-supervisor	27	38	13	14	5	3	0	67	19	123

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	36	7	12	20	3	2	58	34	65
2017	Non-supervisor	24	29	12	23	9	4	0	55	33	165
2014	Supervisor	7	27	13	22	29	1	0	35	52	67
2014	Non-supervisor	14	22	13	23	22	3	1	38	48	142
2011	Supervisor	11	21	18	18	22	1	9	36	44	61
2011	Non-supervisor	16	28	19	16	17	3	2	46	34	134
2008	Supervisor	18	16	14	20	27	0	5	36	50	44
2008	Non-supervisor	17	36	17	12	15	3	1	54	28	121

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	34	3	6	3	0	88	9	64
2017	Non-supervisor	35	43	13	9	1	0	78	10	165
2014	Supervisor	36	46	5	11	3	0	82	14	67
2014	Non-supervisor	22	48	15	10	5	0	69	15	142
2011	Supervisor	42	41	5	4	5	4	86	9	61
2011	Non-supervisor	32	40	12	13	4	0	72	16	134

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	25	12	2	5	0	0	81	6	64
2017	Non-supervisor	36	40	16	7	2	0	0	76	8	165
2014	Supervisor	36	41	1	15	8	0	0	76	22	67
2014	Non-supervisor	24	38	17	14	5	1	1	64	20	141

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	8	5	3	0	0	84	8	64
2017	Non-supervisor	41	40	8	10	0	1	1	82	10	165
2014	Supervisor	49	28	6	12	4	0	0	78	16	67
2014	Non-supervisor	29	41	19	8	2	0	0	70	10	142
2011	Supervisor	36	39	8	6	7	4	0	78	14	61
2011	Non-supervisor	42	36	11	7	3	1	1	79	10	132

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	37	11	6	2	0	0	81	8	64
2017	Non-supervisor	25	43	21	6	1	4	0	71	8	165

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	48	7	8	4	0	0	81	12	65
2017	Non-supervisor	55	26	9	8	2	1	0	81	10	165
2014	Supervisor	40	25	15	15	5	0	0	65	19	67
2014	Non-supervisor	45	36	9	5	4	0	0	82	9	141
2011	Supervisor	40	37	3	12	7	0	0	77	19	61
2011	Non-supervisor	50	33	2	10	4	0	1	84	14	134

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	38	5	3	9	2	14	80	15	65
2017	Non-supervisor	37	24	14	15	3	3	5	66	19	165
2014	Supervisor	30	26	9	12	9	0	14	65	25	67
2014	Non-supervisor	31	35	10	9	5	1	11	74	15	142
2011	Supervisor	9	37	16	11	10	4	14	56	25	61
2011	Non-supervisor	30	29	7	15	15	2	4	62	31	134
2008	Supervisor	18	30	18	9	9	0	16	57	22	44
2008	Non-supervisor	35	25	14	11	7	2	5	65	20	122

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	38	35	14	5	2	0	46	19	65
2017	Non-supervisor	39	41	17	2	1	0	0	80	3	165
2014	Supervisor	19	32	17	16	15	0	1	52	31	67
2014	Non-supervisor	34	45	18	4	0	0	0	78	4	142
2011	Supervisor	11	36	26	9	14	0	4	49	24	61
2011	Non-supervisor	33	41	14	9	4	0	0	74	13	133
2008	Supervisor	11	41	32	7	9	0	0	52	16	44
2008	Non-supervisor	28	38	16	13	3	0	1	67	16	123

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	28	3	5	0	0	0	92	5	65
2017	Non-supervisor	61	21	5	3	2	5	3	89	6	165
2014	Supervisor	53	25	13	5	2	2	1	80	6	67
2014	Non-supervisor	60	21	7	2	4	4	1	86	7	142
2011	Supervisor	40	29	11	6	3	5	5	77	11	61
2011	Non-supervisor	52	25	4	7	6	5	1	82	14	134

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	31	41	28	65
2017	Non-supervisor	24	31	44	164
2014	Supervisor	45	21	34	67
2014	Non-supervisor	31	25	44	141
2011	Supervisor	29	40	31	61
2011	Non-supervisor	35	28	37	134

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	31	15	49	0	0	5	20
2017	Non-supervisor	13	30	39	5	8	5	40
2014	Supervisor	4	10	59	20	9999	7	30
2014	Non-supervisor	2	25	53	11	9999	9	44
2011	Supervisor	12	11	72	6	9999	0	18
2011	Non-supervisor	0	17	51	15	9999	17	47

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	29	3	3	0	0	0	94	3	65
2017	Non-supervisor	47	41	8	3	1	0	0	88	4	165
2014	Supervisor	52	36	6	5	2	0	0	88	6	67
2014	Non-supervisor	43	42	9	4	2	0	0	85	6	142
2011	Supervisor	50	40	2	3	2	0	4	93	5	61
2011	Non-supervisor	45	46	2	3	4	0	0	91	7	134
2008	Supervisor	57	30	5	5	5	0	0	86	9	44
2008	Non-supervisor	37	44	11	3	3	2	0	82	7	123

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	41	6	12	2	0	80	14	65
2017	Non-supervisor	36	46	10	7	1	1	83	7	165
2014	Supervisor	23	36	20	10	9	3	60	20	67
2014	Non-supervisor	29	42	13	13	3	1	72	15	142
2011	Supervisor	19	56	6	12	3	4	78	15	61
2011	Non-supervisor	32	47	9	7	4	1	81	10	134

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	3	29	40	20	3	0	6	24	34	65
2017	Non-supervisor	5	20	40	24	9	1	2	34	25	165
2014	Supervisor	2	17	37	35	4	3	2	42	19	67
2014	Non-supervisor	10	16	46	20	6	1	2	26	27	141
2011	Supervisor	3	26	46	11	10	4	0	22	30	61
2011	Non-supervisor	7	22	39	19	12	1	1	31	29	134
2008	Supervisor	11	27	45	14	2	0	0	16	39	44
2008	Non-supervisor	7	19	44	15	9	4	2	25	28	123

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	17	34	25	16	2	5	44	20	65
2017	Non-supervisor	5	18	27	28	15	2	4	46	25	165
2014	Supervisor	5	16	33	28	15	3	0	44	22	67
2014	Non-supervisor	6	11	35	33	13	1	1	47	17	142
2011	Supervisor	7	16	30	19	23	5	0	44	24	61
2011	Non-supervisor	6	18	23	30	20	1	2	51	25	133
2008	Supervisor	7	28	33	21	9	2	0	31	36	43
2008	Non-supervisor	5	17	26	32	14	4	1	49	23	121

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	22	29	28	10	0	2	38	33	65
2017	Non-supervisor	9	29	36	13	10	1	3	24	40	164
2014	Supervisor	8	26	38	22	4	0	1	27	34	67
2014	Non-supervisor	17	27	30	18	4	1	2	23	46	141
2011	Supervisor	13	13	44	18	8	4	0	27	28	61
2011	Non-supervisor	18	18	35	15	9	2	2	26	38	133
2008	Supervisor	7	30	34	23	5	2	0	28	37	44
2008	Non-supervisor	15	15	39	15	9	4	2	26	32	123

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	22	51	13	2	0	2	14	34	64
2017	Non-supervisor	4	22	40	23	9	0	2	33	27	165
2014	Supervisor	11	24	40	19	4	1	0	24	36	67
2014	Non-supervisor	8	22	35	24	9	0	2	34	30	141
2011	Supervisor	8	12	49	22	5	4	0	28	21	61
2011	Non-supervisor	5	11	42	26	16	0	1	42	16	134
2008	Supervisor	7	18	43	27	5	0	0	32	25	44
2008	Non-supervisor	4	18	29	32	14	2	2	47	23	123

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	25	42	14	4	0	2	18	39	65
2017	Non-supervisor	8	16	29	22	16	3	6	42	27	164
2014	Supervisor	11	21	31	25	7	3	2	34	34	67
2014	Non-supervisor	6	21	29	26	11	2	4	40	29	141
2011	Supervisor	15	24	40	11	6	4	0	18	40	61
2011	Non-supervisor	16	16	31	20	15	1	1	36	32	133
2008	Supervisor	9	23	36	23	7	2	0	30	33	44
2008	Non-supervisor	6	15	31	21	20	2	5	44	23	123

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	20	27	28	11	0	3	40	33	65
2017	Non-supervisor	10	21	34	19	8	2	6	30	33	165
2014	Supervisor	14	17	28	31	7	3	0	40	31	67
2014	Non-supervisor	6	19	26	28	16	1	4	46	26	141
2011	Supervisor	13	12	37	19	11	5	2	32	28	61
2011	Non-supervisor	10	19	23	23	19	3	3	45	31	134
2008	Supervisor	9	25	36	23	5	2	0	28	35	44
2008	Non-supervisor	8	14	28	28	16	2	4	47	23	123

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	16	38	20	10	0	5	32	28	65
2017	Non-supervisor	5	19	35	21	14	2	4	37	25	163
2014	Supervisor	8	19	40	24	6	1	1	31	28	67
2014	Non-supervisor	8	22	39	19	8	2	2	28	31	141

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	26	6	3	5	0	86	8	65
2017	Non-supervisor	52	33	6	6	2	1	85	9	165
2014	Supervisor	54	30	6	9	1	0	83	11	67
2014	Non-supervisor	50	31	7	8	3	1	82	11	142

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	32	5	2	2	92	3	65
2017	Non-supervisor	61	32	5	0	2	94	2	165
2014	Supervisor	57	32	3	6	1	89	8	66
2014	Non-supervisor	54	34	4	6	2	88	8	141

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	36	8	3	0	2	89	3	65
2017	Non-supervisor	41	38	9	4	1	8	86	5	165
2014	Supervisor	43	31	16	0	1	7	81	2	67
2014	Non-supervisor	47	36	8	2	2	5	87	4	142

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	40	3	0	5	0	92	5	65
2017	Non-supervisor	44	40	6	6	1	4	87	7	165
2014	Supervisor	45	39	6	6	3	1	85	9	67
2014	Non-supervisor	47	41	5	4	1	1	89	6	141
2011	Supervisor	43	42	5	5	2	4	89	6	61
2011	Non-supervisor	44	39	9	4	4	0	83	8	134

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	34	3	5	0	0	92	5	65
2017	Non-supervisor	60	31	6	1	2	0	91	2	165
2014	Supervisor	54	36	4	3	3	0	89	6	67
2014	Non-supervisor	54	37	4	3	3	0	91	5	142
2011	Supervisor	45	35	7	5	5	4	83	11	61
2011	Non-supervisor	50	39	7	2	1	1	90	3	134
2008	Supervisor	52	30	9	7	2	0	82	9	44
2008	Non-supervisor	50	35	8	5	2	0	85	7	123

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	9	8	3	5	2	79	11	65
2017	Non-supervisor	29	28	13	12	3	10	5	67	17	165
2014	Supervisor	33	34	13	5	7	7	0	72	13	67
2014	Non-supervisor	30	26	16	11	3	6	6	65	17	141

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	21	6	0	0	0	0	94	0	65
2017	Non-supervisor	51	39	5	1	1	4	0	93	2	164
2014	Supervisor	56	27	8	8	0	2	0	84	8	67
2014	Non-supervisor	46	36	8	6	1	3	1	85	7	142
2011	Supervisor	49	38	7	0	2	4	0	91	2	61
2011	Non-supervisor	59	27	9	3	1	1	0	87	4	133

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	28	14	2	0	2	0	84	2	65
2017	Non-supervisor	36	36	10	11	4	4	0	74	16	165
2014	Supervisor	53	33	6	6	0	2	0	88	6	67
2014	Non-supervisor	37	38	9	11	6	0	0	75	17	142
2011	Supervisor	47	37	5	3	5	4	0	87	8	61
2011	Non-supervisor	47	34	7	7	1	2	1	84	8	134
2008	Supervisor	45	20	16	9	7	2	0	67	16	44
2008	Non-supervisor	31	33	13	7	11	5	1	68	18	122

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	26	8	6	3	2	0	83	10	65
2017	Non-supervisor	28	36	18	8	3	7	0	69	12	165
2014	Supervisor	43	42	5	4	2	4	0	89	6	67
2014	Non-supervisor	25	37	17	11	3	5	0	66	16	142
2011	Supervisor	50	34	6	5	2	0	4	87	7	61
2011	Non-supervisor	40	34	14	7	1	4	0	77	9	133

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	16	20	14	8	8	3	53	24	65
2017	Non-supervisor	24	20	14	10	9	19	3	57	25	165
2014	Supervisor	24	21	15	19	9	9	3	50	32	67
2014	Non-supervisor	16	19	22	13	13	14	3	42	31	142
2011	Supervisor	16	24	21	9	8	9	12	52	22	61
2011	Non-supervisor	19	25	18	18	5	11	4	51	27	134

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	54	6	10	3	81	13	65
2017	Non-supervisor	34	56	1	7	2	90	9	165
2014	Supervisor	39	45	4	12	0	84	12	67
2014	Non-supervisor	39	49	3	8	1	88	8	142
2011	Supervisor	54	36	4	5	2	89	7	60
2011	Non-supervisor	42	44	4	10	1	85	11	134
2008	Supervisor	41	52	5	0	2	93	2	44
2008	Non-supervisor	41	45	4	8	2	85	11	123

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	23	3	12	6	0	79	18	65
2017	Non-supervisor	38	41	6	13	3	0	79	16	165
2014	Supervisor	61	22	4	9	3	0	83	12	67
2014	Non-supervisor	45	38	9	6	2	0	83	9	141
2011	Supervisor	51	35	3	5	2	4	90	7	61
2011	Non-supervisor	52	36	4	7	1	0	88	8	134

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	42	5	7	0	0	88	7	65
2017	Non-supervisor	51	40	6	3	1	0	91	4	164
2014	Supervisor	67	24	4	5	0	0	91	5	67
2014	Non-supervisor	48	37	8	6	1	1	86	6	141

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	72	23	0	5	0	0	0	95	5	64
2017	Non-supervisor	77	19	2	2	0	0	0	96	2	165
2014	Supervisor	77	15	3	3	0	2	0	94	3	67
2014	Non-supervisor	75	19	2	2	1	0	1	95	3	141
2011	Supervisor	80	14	2	2	2	0	0	95	4	60
2011	Non-supervisor	71	21	4	2	0	1	1	94	2	134
2008	Supervisor	75	20	5	0	0	0	0	95	0	44
2008	Non-supervisor	69	22	4	3	2	0	0	91	5	123

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	22	6	5	5	0	0	84	9	64
2017	Non-supervisor	64	21	4	8	2	1	0	85	10	165
2014	Supervisor	62	20	8	6	4	0	0	82	10	67
2014	Non-supervisor	64	23	3	5	3	1	1	89	8	142
2011	Supervisor	62	15	3	15	2	0	4	79	17	60
2011	Non-supervisor	72	14	3	7	3	0	1	87	10	134
2008	Supervisor	75	14	7	2	2	0	0	89	5	44
2008	Non-supervisor	56	25	4	8	4	1	2	83	13	123

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	17	2	3	2	0	0	94	5	65
2017	Non-supervisor	74	15	5	4	2	0	1	89	6	165
2014	Supervisor	64	21	1	8	3	0	3	87	11	67
2014	Non-supervisor	74	14	3	5	2	0	1	90	7	142
2011	Supervisor	64	14	3	12	3	4	0	81	16	61
2011	Non-supervisor	66	18	6	5	0	1	5	88	5	134
2008	Supervisor	73	11	9	0	2	0	5	88	2	44
2008	Non-supervisor	63	15	5	10	2	1	4	82	13	123

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	83	9	5	2	0	2	94	2	65
2017	Non-supervisor	84	8	4	1	2	1	94	3	165
2014	Supervisor	73	14	3	3	5	3	89	8	67
2014	Non-supervisor	86	8	2	3	0	1	95	3	142
2011	Supervisor	67	16	6	2	2	7	90	3	61
2011	Non-supervisor	76	11	5	3	0	6	92	3	134
2008	Supervisor	77	11	5	0	2	5	93	2	44
2008	Non-supervisor	76	11	6	2	1	5	91	3	123

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	21	11	6	2	0	0	82	8	65
2017	Non-supervisor	63	23	3	7	2	1	2	88	9	165
2014	Supervisor	52	27	4	6	7	0	3	81	14	67
2014	Non-supervisor	66	24	3	2	2	1	3	93	4	142

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	24	0	0	0	0	2	100	0	65
2017	Non-supervisor	71	21	1	3	0	3	1	96	3	165
2014	Supervisor	68	27	2	1	0	2	0	97	1	67
2014	Non-supervisor	74	19	2	2	0	0	3	96	2	142
2011	Supervisor	69	19	2	2	0	3	5	97	2	61
2011	Non-supervisor	67	15	6	4	0	2	6	89	5	134
2008	Supervisor	70	14	2	5	2	0	7	90	7	44
2008	Non-supervisor	62	23	8	1	1	2	3	90	2	122

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	15	85	65
2017	Non-supervisor	14	86	164
2014	Supervisor	22	78	67
2014	Non-supervisor	17	83	142

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	49	22
2014	Non-supervisor	41	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	10
2017	Non-supervisor	59	22
2014	Supervisor	87	15
2014	Non-supervisor	75	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	22
2014	Supervisor	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	10
2017	Non-supervisor	22
2014	Supervisor	15
2014	Non-supervisor	24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10
2014	Non-supervisor	0	24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	33	22
2014	Supervisor	40	15
2014	Non-supervisor	33	24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	41	22
2014	Supervisor	54	15
2014	Non-supervisor	49	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	46	22
2014	Supervisor	33	15
2014	Non-supervisor	45	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	42	22
2014	Non-supervisor	42	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	22
2014	Supervisor	40	15
2014	Non-supervisor	38	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	59	22
2014	Supervisor	60	15
2014	Non-supervisor	54	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	28	22
2014	Supervisor	33	15
2014	Non-supervisor	46	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Supervisor	10
2017	Non-supervisor	22
2014	Supervisor	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	Supervisor	10
2014	Supervisor	15
2014	Non-supervisor	24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	69	22
2014	Supervisor	53	15
2014	Non-supervisor	61	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	22
2014	Non-supervisor	20	24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	50	10
2017	Non-supervisor	63	22
2014	Supervisor	72	15
2014	Non-supervisor	67	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	50	10
2014	Supervisor	40	15
2014	Non-supervisor	42	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10
2017	Non-supervisor	23	22
2014	Non-supervisor	24	24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10
2014	Supervisor	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	22	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	22
2014	Non-supervisor	0	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	21
2014	Supervisor	0	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	32	21
2014	Non-supervisor	27	23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	24	21

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	15
2014	Non-supervisor	21	23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	Supervisor	48	15
2014	Non-supervisor	30	23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	25	21
2014	Supervisor	61	15
2014	Non-supervisor	47	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Supervisor	10
2017	Non-supervisor	21
2014	Supervisor	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	10
2017	Non-supervisor	43	21
2014	Supervisor	67	15
2014	Non-supervisor	47	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	10
2017	Non-supervisor	0	21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	90	10	10
2017	Non-supervisor	86	14	22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	20	18	6	5	19	3	63	14	65
2017	Non-supervisor	15	14	12	5	1	44	8	63	13	164
2014	Supervisor	13	20	15	7	7	29	8	53	23	67
2014	Non-supervisor	8	13	18	5	4	41	11	44	19	142

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	29	15	5	2	7	0	77	7	65
2017	Non-supervisor	29	31	16	7	1	14	2	71	10	164
2014	Supervisor	27	27	13	12	7	14	0	62	23	67
2014	Non-supervisor	25	25	21	6	3	18	2	63	10	142
2011	Supervisor	29	38	11	8	5	4	4	73	14	61
2011	Non-supervisor	38	30	11	2	3	15	1	81	6	134

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	5	95	165
2014	Non-supervisor	6	94	141

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	9	20	2	0	42	8	57	3	65
2017	Non-supervisor	16	14	15	0	1	47	9	66	1	165
2014	Supervisor	18	12	21	0	1	39	10	57	3	67
2014	Non-supervisor	10	7	15	1	1	49	16	48	8	142

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	37	17	0	0	11	0	81	0	65
2017	Non-supervisor	35	29	15	1	2	16	2	78	4	165
2014	Supervisor	31	22	22	3	1	20	0	67	6	67
2014	Non-supervisor	30	23	16	2	1	24	3	73	5	142
2011	Supervisor	35	40	15	0	2	4	4	82	2	61
2011	Non-supervisor	43	29	11	1	1	15	0	85	2	134

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	17	83	65
2017	Non-supervisor	13	87	165
2014	Supervisor	14	86	67
2014	Non-supervisor	16	84	142

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	72	28	11
2017	Non-supervisor	86	14	21
2014	Non-supervisor	91	9	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-supervisor	55	40	0	6	0	0	0	94	6	18
2014	Non-supervisor	67	29	4	0	0	0	0	96	0	21

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	50	2	5	0	2	17	92	6	65
2017	Non-supervisor	24	42	13	14	1	1	4	70	16	164
2014	Supervisor	30	41	6	3	0	0	20	89	4	67
2014	Non-supervisor	19	56	9	8	1	1	5	80	10	142
2011	Supervisor	23	36	8	8	0	4	21	79	10	61
2011	Non-supervisor	26	58	7	6	1	0	3	86	7	134
2008	Supervisor	30	41	7	2	2	0	18	86	6	44
2008	Non-supervisor	14	48	15	13	3	4	2	66	17	123

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	19	20	8	2	31	13	48	17	65
2017	Non-supervisor	7	12	12	11	4	46	8	42	33	165
2014	Supervisor	3	10	20	4	6	37	19	31	24	67
2014	Non-supervisor	4	13	18	7	1	43	12	40	19	142
2011	Supervisor	8	15	24	6	5	32	10	40	20	61
2011	Non-supervisor	7	14	26	4	3	35	11	39	12	134

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	34	9	2	0	6	19	86	2	65
2017	Non-supervisor	45	25	10	3	1	12	4	84	4	165
2014	Supervisor	33	20	9	5	3	9	21	76	11	67
2014	Non-supervisor	35	28	14	4	3	12	5	75	8	142
2011	Supervisor	27	30	13	0	2	10	19	80	2	61
2011	Non-supervisor	31	32	14	2	2	15	3	77	5	134
2008	Supervisor	33	30	16	0	0	2	19	79	0	43
2008	Non-supervisor	32	35	9	3	2	15	3	82	7	123

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	32	14	3	0	10	16	78	4	65
2017	Non-supervisor	37	28	11	4	2	14	4	80	7	165
2014	Supervisor	30	20	14	5	3	7	21	70	11	67
2014	Non-supervisor	35	29	15	5	1	11	5	75	7	142
2011	Supervisor	27	24	11	2	3	16	17	76	8	61
2011	Non-supervisor	29	33	14	1	3	17	3	77	6	134
2008	Supervisor	34	30	14	0	0	7	16	82	0	44
2008	Non-supervisor	34	24	21	5	1	13	2	69	7	123

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	21	5	6	0	0	0	89	6	65
2017	Non-supervisor	62	23	5	5	3	2	0	87	8	165

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	24	8	2	2	0	0	89	3	65
2017	Non-supervisor	67	23	4	1	3	2	0	92	4	165

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	47	9	6	3	0	0	82	9	65
2017	Non-supervisor	30	47	12	7	4	1	0	77	10	165

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	37	16	14	3	0	0	67	17	65
2017	Non-supervisor	23	46	15	9	5	1	0	70	14	165

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	19	15	18	28	0	3	37	48	65
2017	Non-supervisor	9	24	27	19	19	0	1	34	39	165

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	14	36	30	15	2	0	18	45	65
2017	Non-supervisor	12	32	29	19	9	0	0	43	28	165

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	3	24	35	22	13	2	1	28	36	65
2017	Non-supervisor	16	33	27	20	4	0	0	49	24	164

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	26	26	19	23	2	0	31	43	64
2017	Non-supervisor	20	27	24	17	10	1	1	48	27	165

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	35	24	17	7	2	1	51	25	65
2017	Non-supervisor	37	37	14	5	2	0	3	77	8	165

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	19	31	16	10	0	0	44	25	65
2017	Non-supervisor	23	42	19	8	7	1	0	65	15	163

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	29	15	7	9	0	0	68	17	65
2017	Non-supervisor	28	37	25	8	2	0	0	65	10	163

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	38	23	15	8	0	0	54	23	65
2017	Non-supervisor	23	35	26	12	3	1	0	59	15	163

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	28	24	4	9	0	0	62	14	65
2017	Non-supervisor	26	38	22	8	5	0	1	65	13	163

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	38	23	21	3	0	0	54	24	65
2017	Non-supervisor	27	41	20	10	2	0	0	68	12	163

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	15	8	5	4	0	1	83	9	65
2017	Non-supervisor	56	27	13	4	1	0	0	83	4	165

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	9	6	3	0	0	4	90	3	65
2017	Non-supervisor	80	10	4	2	1	1	2	92	4	165

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	23	12	6	0	0	0	82	6	65
2017	Non-supervisor	62	21	10	4	1	0	2	85	4	165

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	11	6	5	2	0	0	88	6	65
2017	Non-supervisor	63	21	12	1	3	0	1	84	4	164

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	30	16	2	2	0	0	81	3	65
2017	Non-supervisor	61	7	2	0	1	0	29	96	1	165

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	22	14	3	0	0	0	83	3	64
2017	Non-supervisor	59	20	13	1	2	1	3	83	3	165

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	88	6	1	0	2	0	3	97	2	65
2017	Non-supervisor	64	13	8	7	4	0	5	81	11	165

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	26	7	6	0	0	3	86	6	65
2017	Non-supervisor	43	34	16	4	1	1	2	79	5	165

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	3	21	43	26	7	0	0	24	33	65
2017	Non-supervisor	10	31	43	14	3	0	0	41	17	165

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	3	36	38	18	5	0	0	23	39	65
2017	Non-supervisor	4	20	40	25	10	0	0	35	24	165

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	23	12	12	17	8	2	29	71	65
2017	Non-supervisor	13	22	23	20	19	3	0	13	87	165

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	41
2017	Non-supervisor	31	140

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	41
2017	Non-supervisor	48	140

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	41
2017	Non-supervisor	32	140

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	68	41
2017	Non-supervisor	53	140

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	41
2017	Non-supervisor	9	140

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	41
2017	Non-supervisor	35	140

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	3	41	22	10	12	12	41
2017	Non-supervisor	2	47	18	13	6	14	137

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	29	12	21	24	0	7	39	49	42
2017	Non-supervisor	18	23	14	21	16	4	4	44	40	140

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	0	10	9	15	61	0	5	11	80	41
2017	Non-supervisor	6	10	14	21	42	2	4	16	68	140

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.