2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	23	13	4	4	0	79	8	26
2017	Non-visible minority	43	41	11	4	1	0	84	5	200
2014	Visible minority	37	40	19	4	0	0	77	4	22
2014	Non-visible minority	30	43	14	10	3	1	73	13	186
2011	Visible minority	41	27	21	0	11	0	68	11	19
2011	Non-visible minority	40	36	14	6	4	0	76	10	173
2008	Visible minority	40	25	20	15	0	0	65	15	20
2008	Non-visible minority	37	46	8	6	3	1	83	9	145

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	24	11	4	4	0	0	81	8	26
2017	Non-visible minority	40	40	12	4	3	0	0	81	8	197

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	79	8	5	4	4	87	8	26
2017	Non-visible minority	52	36	9	2	1	88	3	200
2014	Visible minority	59	28	13	0	0	87	0	22
2014	Non-visible minority	53	33	9	4	1	86	5	186
2011	Visible minority	57	32	5	0	6	89	6	19
2011	Non-visible minority	56	37	4	2	1	93	3	173

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	15	0	8	4	88	12	26
2017	Non-visible minority	43	44	8	2	2	87	4	200
2014	Visible minority	36	37	27	0	0	73	0	22
2014	Non-visible minority	39	36	15	9	1	75	10	186
2011	Visible minority	31	48	10	11	0	78	11	19
2011	Non-visible minority	48	38	7	7	1	85	8	173
2008	Visible minority	38	38	14	10	0	76	10	21
2008	Non-visible minority	45	40	9	4	2	85	6	146

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	16	4	4	4	0	88	8	26
2017	Non-visible minority	50	38	8	2	2	0	88	4	200
2014	Visible minority	36	46	13	0	0	5	86	0	22
2014	Non-visible minority	39	35	15	8	2	1	74	10	186
2011	Visible minority	31	32	27	10	0	0	63	10	19
2011	Non-visible minority	47	28	15	6	4	1	75	10	172

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	72	16	0	8	4	0	88	12	26
2017	Non-visible minority	48	40	10	1	2	0	88	3	200
2014	Visible minority	27	51	18	4	0	0	78	4	22
2014	Non-visible minority	40	36	15	6	2	0	76	9	186
2011	Visible minority	31	32	22	16	0	0	63	16	19
2011	Non-visible minority	46	31	12	7	4	0	77	11	172
2008	Visible minority	38	24	10	10	19	0	62	29	21
2008	Non-visible minority	47	35	7	8	3	1	83	10	146

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	15	15	4	8	5	0	71	13	26
2017	Non-visible minority	41	26	18	9	2	4	1	69	12	200
2014	Visible minority	9	41	27	14	0	5	5	55	15	22
2014	Non-visible minority	38	20	15	17	6	4	0	60	24	186
2011	Visible minority	20	37	10	22	10	0	0	58	32	19
2011	Non-visible minority	39	22	17	12	8	2	0	63	20	172
2008	Visible minority	19	14	33	5	29	0	0	33	33	21
2008	Non-visible minority	40	26	13	12	5	4	0	69	18	146

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	35	7	0	4	0	6	88	4	26
2017	Non-visible minority	53	33	6	4	0	2	0	89	4	200
2014	Visible minority	55	19	13	9	4	0	0	74	13	22
2014	Non-visible minority	50	28	11	6	4	1	0	78	10	186
2011	Visible minority	42	37	20	0	0	0	0	80	0	19
2011	Non-visible minority	50	29	7	8	5	2	1	81	13	173
2008	Visible minority	38	19	29	0	14	0	0	57	14	21
2008	Non-visible minority	46	32	8	7	3	1	3	81	11	146

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	27	0	4	4	0	6	91	9	26
2017	Non-visible minority	49	34	8	5	3	2	0	85	8	200
2014	Visible minority	50	42	0	9	0	0	0	91	9	22
2014	Non-visible minority	48	27	13	9	4	0	0	75	12	186
2011	Visible minority	52	22	21	5	0	0	0	74	5	19
2011	Non-visible minority	47	32	8	7	5	1	0	79	12	173
2008	Visible minority	43	24	19	5	10	0	0	67	14	21
2008	Non-visible minority	45	34	9	8	4	0	1	79	12	146

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	28	8	0	8	0	84	8	26
2017	Non-visible minority	58	26	9	4	2	1	84	7	200
2014	Visible minority	45	23	13	4	9	5	72	14	22
2014	Non-visible minority	51	26	11	6	6	0	77	12	186

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	22	11	0	4	4	84	4	26
2017	Non-visible minority	45	37	6	7	0	5	87	7	200
2014	Visible minority	32	36	0	13	4	14	79	21	22
2014	Non-visible minority	33	38	14	9	3	3	74	12	186
2011	Visible minority	37	32	16	10	5	0	69	16	19
2011	Non-visible minority	36	32	16	7	3	6	72	11	173

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	23	11	4	4	0	0	81	8	26
2017	Non-visible minority	41	41	11	4	1	2	0	84	5	199
2014	Visible minority	34	32	20	4	4	5	0	70	9	21
2014	Non-visible minority	28	41	16	12	2	2	0	70	14	185
2011	Visible minority	31	33	15	16	5	0	0	64	21	19
2011	Non-visible minority	29	36	17	11	5	2	0	66	17	173
2008	Visible minority	10	43	19	5	24	0	0	52	29	21
2008	Non-visible minority	42	32	14	8	5	0	1	74	12	146

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	24	15	4	4	3	77	8	26
2017	Non-visible minority	31	40	14	11	2	3	73	12	200
2014	Visible minority	18	41	18	18	0	5	62	19	22
2014	Non-visible minority	20	37	22	12	5	4	59	18	186
2011	Visible minority	31	27	16	10	10	6	61	22	19
2011	Non-visible minority	19	44	13	14	5	4	66	20	173
2008	Visible minority	14	29	19	19	19	0	43	38	21
2008	Non-visible minority	22	42	16	13	4	3	66	18	146

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	30	16	3	4	0	77	7	26
2017	Non-visible minority	38	35	13	10	2	4	75	11	200
2014	Visible minority	33	40	5	4	13	5	76	19	22
2014	Non-visible minority	29	37	16	8	6	3	68	15	186
2011	Visible minority	26	32	5	21	5	11	65	30	19
2011	Non-visible minority	31	36	11	10	6	6	71	17	173
2008	Visible minority	5	29	24	10	33	0	33	43	21
2008	Non-visible minority	34	35	13	7	6	5	73	14	146

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	35	7	0	4	3	88	4	26
2017	Non-visible minority	25	41	14	14	5	1	66	19	200
2014	Visible minority	18	37	22	18	0	5	58	19	22
2014	Non-visible minority	18	32	16	23	10	2	51	33	186
2011	Visible minority	20	54	16	5	5	0	74	10	19
2011	Non-visible minority	16	44	12	18	10	1	60	28	173
2008	Visible minority	19	33	19	10	19	0	52	29	21
2008	Non-visible minority	21	45	12	14	7	1	67	21	146

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	31	11	0	4	0	85	4	26
2017	Non-visible minority	38	43	10	5	4	0	81	9	200
2014	Visible minority	29	54	9	5	4	0	82	9	22
2014	Non-visible minority	25	44	12	13	5	1	70	18	186
2011	Visible minority	27	58	5	10	0	0	84	10	19
2011	Non-visible minority	32	43	10	10	5	0	75	14	173

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	27	3	4	4	0	0	89	8	26
2017	Non-visible minority	31	46	12	8	3	0	0	77	11	200

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	19	12	11	4	18	8	63	20	26
2017	Non-visible minority	14	30	9	15	4	25	3	61	27	200
2014	Visible minority	19	22	22	4	4	19	9	57	12	22
2014	Non-visible minority	12	24	19	21	5	17	2	44	32	186

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	45	0	4	4	0	6	91	9	26
2017	Non-visible minority	41	40	11	3	2	2	1	83	5	200
2014	Visible minority	41	41	9	0	4	5	0	86	5	22
2014	Non-visible minority	41	33	10	11	5	0	1	74	16	186
2011	Visible minority	42	37	20	0	0	0	0	80	0	19
2011	Non-visible minority	31	44	8	9	6	1	1	77	15	173
2008	Visible minority	30	30	20	10	10	0	0	60	20	20
2008	Non-visible minority	32	41	9	12	5	1	1	74	17	146

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	42	30	10	11	0	5	2	77	12	60
2014	Non-visible minority	27	31	15	17	3	3	3	63	22	61

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	19	7	0	4	4	0	88	4	26
2017	Non-visible minority	47	35	7	7	2	2	0	84	9	199
2014	Visible minority	46	32	4	13	4	0	0	78	18	22
2014	Non-visible minority	38	37	10	10	4	1	1	76	14	186
2011	Visible minority	36	32	15	17	0	0	0	68	17	19
2011	Non-visible minority	51	28	7	8	3	1	1	81	12	173
2008	Visible minority	29	19	29	10	14	0	0	48	24	21
2008	Non-visible minority	41	37	6	11	1	2	1	81	13	145

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	19	12	0	4	12	0	82	5	26
2017	Non-visible minority	39	30	10	6	3	11	0	78	10	200
2014	Visible minority	41	36	9	4	4	5	0	81	9	22
2014	Non-visible minority	39	27	11	11	5	7	1	71	17	186
2011	Visible minority	36	22	26	16	0	0	0	58	16	19
2011	Non-visible minority	50	21	11	7	5	5	0	75	13	173
2008	Visible minority	14	24	29	14	19	0	0	38	33	21
2008	Non-visible minority	42	32	12	8	3	4	0	77	11	145

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	37	8	8	0	0	0	84	8	26
2017	Non-visible minority	28	47	13	10	2	0	0	75	12	200
2014	Visible minority	27	42	13	18	0	0	0	68	18	22
2014	Non-visible minority	28	43	8	16	4	0	2	72	20	186
2011	Visible minority	31	48	10	5	5	0	0	79	10	19
2011	Non-visible minority	38	43	10	5	2	0	2	82	7	172
2008	Visible minority	19	38	14	19	10	0	0	57	29	21
2008	Non-visible minority	37	37	10	11	4	1	1	75	15	145

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	35	9	0	4	0	87	4	26
2017	Non-visible minority	48	39	9	3	1	0	87	4	200
2014	Visible minority	36	37	9	13	0	5	77	14	22
2014	Non-visible minority	42	38	10	6	3	1	81	9	186
2011	Visible minority	36	42	10	5	6	0	78	11	19
2011	Non-visible minority	50	38	8	3	1	0	88	4	172
2008	Visible minority	29	48	14	5	5	0	76	10	21
2008	Non-visible minority	45	40	5	5	5	0	86	10	146

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	38	9	8	0	0	83	8	26
2017	Non-visible minority	49	44	5	2	0	0	93	2	200
2014	Visible minority	45	41	0	9	0	5	90	10	22
2014	Non-visible minority	46	39	6	5	3	0	86	8	186
2011	Visible minority	41	37	5	5	11	0	78	16	19
2011	Non-visible minority	50	44	3	2	0	0	94	3	173
2008	Visible minority	43	43	10	0	5	0	86	5	21
2008	Non-visible minority	50	36	10	1	3	0	86	4	145

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	23	8	4	12	0	0	76	16	26
2017	Non-visible minority	29	39	15	11	4	2	0	69	16	199
2014	Visible minority	22	37	23	9	9	0	0	59	18	22
2014	Non-visible minority	22	38	16	15	7	2	1	62	22	186
2011	Visible minority	26	37	16	16	5	0	0	63	21	19
2011	Non-visible minority	31	38	12	9	6	2	2	72	15	173
2008	Visible minority	19	38	10	10	24	0	0	57	33	21
2008	Non-visible minority	29	40	12	14	3	3	0	70	18	146

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	17	16	19	8	5	0	55	28	26
2017	Non-visible minority	21	32	10	21	13	3	1	55	35	200
2014	Visible minority	19	27	9	18	18	9	0	51	39	22
2014	Non-visible minority	11	23	14	24	25	2	1	36	50	186
2011	Visible minority	10	27	16	31	16	0	0	37	47	19
2011	Non-visible minority	15	26	19	15	19	2	3	44	36	173
2008	Visible minority	10	20	10	30	30	0	0	30	60	20
2008	Non-visible minority	18	32	17	12	17	3	2	52	30	145

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	39	0	4	4	92	8	26
2017	Non-visible minority	38	41	11	9	1	79	10	200
2014	Visible minority	18	40	28	13	0	58	13	22
2014	Non-visible minority	27	48	10	10	5	75	15	186
2011	Visible minority	36	33	16	10	5	69	16	19
2011	Non-visible minority	36	42	9	10	3	78	13	173

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	31	15	4	4	0	0	77	8	26
2017	Non-visible minority	41	37	15	5	2	0	0	77	8	200
2014	Visible minority	28	27	19	18	4	0	5	57	23	22
2014	Non-visible minority	28	40	11	14	6	1	1	69	20	185

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	26	0	12	0	0	0	88	12	26
2017	Non-visible minority	39	42	8	8	1	0	0	82	9	200
2014	Visible minority	36	32	23	9	0	0	0	68	9	22
2014	Non-visible minority	35	38	14	10	3	0	0	73	13	186
2011	Visible minority	37	32	21	10	0	0	0	69	10	19
2011	Non-visible minority	42	38	9	6	4	1	1	80	11	171

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	34	19	0	4	0	0	77	4	26
2017	Non-visible minority	29	43	18	7	1	3	0	73	8	199

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	57	27	4	8	4	0	84	12	26
2017	Non-visible minority	48	33	9	8	2	0	81	10	200
2014	Visible minority	36	27	28	9	0	0	63	9	22
2014	Non-visible minority	44	34	9	8	5	0	78	13	185
2011	Visible minority	52	32	11	5	0	0	84	5	19
2011	Non-visible minority	47	34	2	11	5	1	82	17	173

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	19	4	4	8	5	6	82	13	26
2017	Non-visible minority	33	28	12	13	5	2	8	68	19	200
2014	Visible minority	41	27	13	14	4	0	0	68	18	22
2014	Non-visible minority	29	33	9	9	6	1	13	72	18	186
2011	Visible minority	26	41	11	10	5	6	0	71	17	19
2011	Non-visible minority	23	31	10	14	14	1	8	59	30	173
2008	Visible minority	29	14	24	10	19	0	5	45	30	21
2008	Non-visible minority	31	28	14	11	6	2	8	65	19	145

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	40	12	0	4	0	84	4	26
2017	Non-visible minority	28	40	23	6	2	0	68	8	200
2014	Visible minority	36	37	14	13	0	0	73	13	22
2014	Non-visible minority	28	41	18	7	5	1	69	12	186
2011	Visible minority	5	69	5	21	0	0	74	21	19
2011	Non-visible minority	29	37	19	7	8	0	66	15	172
2008	Visible minority	29	33	24	10	5	0	62	14	21
2008	Non-visible minority	23	40	20	12	5	1	63	17	146

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	31	13	0	0	0	3	86	0	26
2017	Non-visible minority	64	22	3	4	1	4	2	91	6	200
2014	Visible minority	32	31	18	5	0	10	5	74	6	22
2014	Non-visible minority	61	22	7	3	4	2	1	86	7	186
2011	Visible minority	47	42	5	0	5	0	0	90	5	19
2011	Non-visible minority	49	25	6	8	5	4	3	80	14	173

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	31	22	47	26
2017	Non-visible minority	26	35	38	199
2014	Visible minority	26	27	46	22
2014	Non-visible minority	36	23	41	185
2011	Visible minority	47	22	31	19
2011	Non-visible minority	32	33	34	173

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	22	25	40	4	3	6	52
2014	Non-visible minority	3	19	52	16	9999	9	67
2011	Non-visible minority	4	14	57	12	9999	13	56

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	28	3	8	0	0	89	8	26
2017	Non-visible minority	50	40	7	3	1	0	90	3	200
2014	Visible minority	51	44	5	0	0	0	95	0	22
2014	Non-visible minority	45	40	8	5	2	0	85	7	186
2011	Visible minority	36	58	0	0	6	0	94	6	19
2011	Non-visible minority	49	43	2	3	2	0	92	6	173
2008	Visible minority	33	48	14	0	0	5	85	0	21
2008	Non-visible minority	43	39	9	4	4	1	83	8	146

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	35	4	4	4	0	88	8	26
2017	Non-visible minority	34	46	10	9	1	1	81	9	200
2014	Visible minority	33	44	9	9	4	0	78	13	22
2014	Non-visible minority	27	40	16	12	4	2	67	17	186
2011	Visible minority	31	53	11	0	5	0	84	5	19
2011	Non-visible minority	29	50	8	9	3	1	80	12	173

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	15	31	22	15	0	13	43	21	26
2017	Non-visible minority	4	23	42	23	6	1	2	30	27	200
2014	Visible minority	9	4	60	13	4	0	9	19	15	22
2014	Non-visible minority	7	18	42	26	5	2	1	32	25	185
2011	Visible minority	5	41	27	22	5	0	0	27	46	19
2011	Non-visible minority	5	21	44	16	12	1	1	29	27	173
2008	Visible minority	19	24	38	5	5	5	5	11	47	21
2008	Non-visible minority	7	21	45	16	8	3	1	24	29	146

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	8	16	38	25	0	13	73	9	26
2017	Non-visible minority	4	19	32	25	14	3	3	42	24	200
2014	Visible minority	13	19	28	22	9	5	4	34	35	22
2014	Non-visible minority	4	11	35	33	14	2	1	48	16	186
2011	Visible minority	6	0	39	39	11	5	0	53	6	18
2011	Non-visible minority	6	20	25	25	22	1	2	49	26	173
2008	Visible minority	5	30	40	10	15	0	0	25	35	20
2008	Non-visible minority	6	19	26	32	13	4	1	47	26	144

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	16	38	22	0	4	9	26	31	26
2017	Non-visible minority	9	29	32	17	11	0	2	29	39	199
2014	Visible minority	22	29	32	4	0	0	13	5	59	22
2014	Non-visible minority	13	27	33	21	5	1	1	26	40	185
2011	Visible minority	26	22	41	0	5	6	0	5	51	19
2011	Non-visible minority	15	16	38	18	10	1	2	29	32	172
2008	Visible minority	24	14	48	10	5	0	0	14	38	21
2008	Non-visible minority	11	20	36	18	8	4	2	28	33	146

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	8	54	22	10	0	6	34	8	26
2017	Non-visible minority	7	24	41	20	7	0	1	28	31	199
2014	Visible minority	9	23	27	22	9	0	9	35	35	22
2014	Non-visible minority	9	22	38	22	7	1	1	30	31	185
2011	Visible minority	10	16	47	15	11	0	0	27	26	19
2011	Non-visible minority	5	11	44	26	13	0	1	39	17	173
2008	Visible minority	14	19	38	19	10	0	0	29	33	21
2008	Non-visible minority	3	18	32	32	12	1	1	45	22	146

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	8	35	27	14	0	9	45	17	26
2017	Non-visible minority	10	21	31	19	12	2	4	34	33	199
2014	Visible minority	13	13	33	18	9	5	9	31	31	22
2014	Non-visible minority	7	22	30	26	10	2	3	38	30	185
2011	Visible minority	21	26	22	15	16	0	0	32	47	19
2011	Non-visible minority	15	17	36	18	12	1	0	31	32	172
2008	Visible minority	14	24	38	14	10	0	0	24	38	21
2008	Non-visible minority	5	16	32	23	17	3	4	43	24	146

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	12	16	42	15	0	12	64	18	26
2017	Non-visible minority	10	22	35	19	8	1	4	29	34	200
2014	Visible minority	9	14	23	26	4	4	18	39	30	22
2014	Non-visible minority	8	19	27	29	14	2	1	44	28	185
2011	Visible minority	5	26	26	27	5	11	0	36	35	19
2011	Non-visible minority	12	16	28	21	18	2	3	41	29	173
2008	Visible minority	24	19	33	14	10	0	0	24	43	21
2008	Non-visible minority	6	16	30	28	14	2	3	44	24	146

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	4	35	23	14	4	16	46	10	26
2017	Non-visible minority	7	19	36	20	13	2	3	35	27	198
2014	Visible minority	9	22	32	14	4	5	13	23	39	22
2014	Non-visible minority	8	21	41	21	8	1	1	29	29	185

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	16	4	3	4	0	89	7	26
2017	Non-visible minority	53	33	6	6	2	0	86	8	200
2014	Visible minority	56	35	5	4	0	0	91	4	22
2014	Non-visible minority	51	30	7	9	3	1	82	11	186

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	23	3	0	4	93	4	26
2017	Non-visible minority	61	33	5	0	1	94	2	200
2014	Visible minority	59	32	0	0	9	91	9	22
2014	Non-visible minority	54	34	4	7	1	88	8	184

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	20	4	4	4	0	88	8	26
2017	Non-visible minority	40	40	9	4	0	7	86	4	200
2014	Visible minority	37	35	14	5	4	5	76	10	22
2014	Non-visible minority	47	35	10	1	2	6	87	3	186

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	20	12	4	4	0	81	8	26
2017	Non-visible minority	45	42	5	4	1	3	90	6	200
2014	Visible minority	32	36	14	9	4	5	71	14	22
2014	Non-visible minority	48	41	4	4	2	1	90	6	185
2011	Visible minority	42	42	5	5	5	0	84	10	19
2011	Non-visible minority	45	40	8	4	2	0	85	7	173

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	28	4	0	4	0	92	4	26
2017	Non-visible minority	59	32	6	2	1	0	92	3	200
2014	Visible minority	59	27	5	0	9	0	87	9	22
2014	Non-visible minority	53	38	4	3	2	0	91	5	186
2011	Visible minority	47	53	0	0	0	0	100	0	19
2011	Non-visible minority	50	37	7	3	2	1	87	5	173
2008	Visible minority	33	33	10	14	10	0	67	24	21
2008	Non-visible minority	53	34	8	4	1	0	87	5	146

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	24	11	7	4	12	7	72	14	26
2017	Non-visible minority	31	31	12	11	3	8	4	70	16	200
2014	Visible minority	32	36	5	5	9	9	5	79	16	22
2014	Non-visible minority	31	27	16	10	4	7	4	66	16	185

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	26	4	4	0	0	0	92	4	26
2017	Non-visible minority	56	35	6	1	0	3	0	94	1	199
2014	Visible minority	51	22	0	13	0	10	4	85	15	22
2014	Non-visible minority	49	34	9	6	1	2	0	84	7	186
2011	Visible minority	52	32	17	0	0	0	0	83	0	19
2011	Non-visible minority	57	31	8	2	1	1	0	89	3	172

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	22	9	4	8	3	0	79	12	26
2017	Non-visible minority	39	35	12	9	2	3	0	77	12	200
2014	Visible minority	40	33	9	13	5	0	0	73	18	22
2014	Non-visible minority	42	37	8	9	4	1	0	79	13	186
2011	Visible minority	57	28	10	0	5	0	0	84	5	19
2011	Non-visible minority	47	35	6	6	2	2	1	85	9	173
2008	Visible minority	24	10	29	5	24	5	5	37	32	21
2008	Non-visible minority	37	32	12	8	8	4	0	72	16	145

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	27	12	0	4	11	82	4	26
2017	Non-visible minority	34	34	15	9	3	5	72	12	200
2014	Visible minority	22	41	9	5	4	19	78	11	22
2014	Non-visible minority	32	39	14	10	3	3	73	13	186
2011	Visible minority	37	48	10	5	0	0	84	5	19
2011	Non-visible minority	44	32	11	7	2	3	79	9	172

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	7	12	11	4	12	12	65	19	26
2017	Non-visible minority	24	20	17	12	9	17	2	54	26	200
2014	Visible minority	9	18	27	5	13	28	0	37	25	22
2014	Non-visible minority	20	19	19	17	11	11	3	46	32	186
2011	Visible minority	26	38	5	26	0	5	0	67	27	19
2011	Non-visible minority	18	24	21	15	6	12	6	50	25	173

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	43	0	4	0	96	4	26
2017	Non-visible minority	28	58	3	8	3	86	11	200
2014	Visible minority	45	32	13	9	0	78	9	22
2014	Non-visible minority	38	49	3	9	1	88	10	186
2011	Visible minority	46	49	0	5	0	95	5	19
2011	Non-visible minority	46	41	3	9	1	87	10	172
2008	Visible minority	33	29	14	14	10	62	24	21
2008	Non-visible minority	42	49	3	5	1	91	6	146

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	45	0	0	4	96	4	26
2017	Non-visible minority	42	35	6	14	4	76	18	200
2014	Visible minority	41	41	14	4	0	82	4	22
2014	Non-visible minority	51	32	7	8	3	83	10	185
2011	Visible minority	46	33	5	10	5	79	16	19
2011	Non-visible minority	53	37	3	6	1	90	7	173

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	44	0	0	0	0	100	0	26
2017	Non-visible minority	48	40	6	5	1	0	88	5	199
2014	Visible minority	50	41	4	4	0	0	91	4	22
2014	Non-visible minority	55	32	7	5	1	1	87	6	185

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	77	23	0	0	0	0	0	100	0	26
2017	Non-visible minority	75	20	2	3	0	0	0	95	3	199
2014	Visible minority	78	14	4	4	0	0	0	91	4	22
2014	Non-visible minority	76	18	2	2	1	1	1	95	3	185
2011	Visible minority	73	17	5	5	0	0	0	90	5	19
2011	Non-visible minority	73	20	3	2	1	1	1	95	3	172
2008	Visible minority	62	24	10	5	0	0	0	86	5	21
2008	Non-visible minority	72	21	3	2	1	0	0	93	3	146

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	81	12	4	4	0	0	0	92	4	26
2017	Non-visible minority	61	23	5	7	4	0	0	84	11	199
2014	Visible minority	73	18	0	5	4	0	0	91	9	22
2014	Non-visible minority	62	23	5	5	3	1	1	86	9	186
2011	Visible minority	73	11	5	10	0	0	0	84	10	19
2011	Non-visible minority	69	15	3	10	3	0	1	84	13	172
2008	Visible minority	57	19	10	5	10	0	0	76	14	21
2008	Non-visible minority	62	23	4	7	3	1	1	86	10	146

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	84	12	0	4	0	0	0	96	4	26
2017	Non-visible minority	74	15	4	3	3	0	0	89	6	200
2014	Visible minority	82	9	0	4	5	0	0	91	9	22
2014	Non-visible minority	69	18	3	6	2	0	2	89	8	186
2011	Visible minority	68	11	10	10	0	0	0	79	10	19
2011	Non-visible minority	65	18	4	7	1	1	4	87	9	173
2008	Visible minority	62	0	5	10	10	0	14	72	22	21
2008	Non-visible minority	66	16	6	7	1	1	3	85	9	146

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	82	4	4	0	4	6	92	4	26
2017	Non-visible minority	85	8	4	1	1	1	94	2	200
2014	Visible minority	91	0	5	0	4	0	91	4	22
2014	Non-visible minority	80	11	2	3	1	2	93	5	186
2011	Visible minority	73	6	10	5	5	0	79	10	19
2011	Non-visible minority	74	13	5	2	0	6	93	2	173
2008	Visible minority	71	5	19	0	0	5	80	0	21
2008	Non-visible minority	77	12	3	2	1	5	93	4	146

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	12	0	12	0	0	3	88	12	26
2017	Non-visible minority	61	23	6	6	2	0	1	86	8	200
2014	Visible minority	82	13	0	0	4	0	0	96	4	22
2014	Non-visible minority	59	26	4	4	4	1	3	88	8	186

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	84	8	4	0	0	0	4	96	0	26
2017	Non-visible minority	71	24	0	3	0	3	1	97	3	200
2014	Visible minority	91	9	0	0	0	0	0	100	0	22
2014	Non-visible minority	70	23	2	2	0	1	2	96	2	186
2011	Visible minority	63	6	15	10	0	0	5	73	11	19
2011	Non-visible minority	69	18	3	3	0	3	5	93	3	173
2008	Visible minority	57	14	14	5	10	0	0	71	14	21
2008	Non-visible minority	66	21	6	1	0	1	5	93	1	145

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	15	85	200
2014	Visible minority	23	77	22
2014	Non-visible minority	18	82	186

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	41	29
2014	Non-visible minority	24	33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	59	29
2014	Non-visible minority	81	33

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	29
2014	Non-visible minority	0	33

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	29
2014	Non-visible minority	33	33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	29
2014	Non-visible minority	51	33

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	45	29
2014	Non-visible minority	42	33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	29
2014	Non-visible minority	34	33

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	29
2014	Non-visible minority	36	33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	48	29
2014	Non-visible minority	55	33

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	29
2014	Non-visible minority	40	33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	0	33

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	20	33

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	52	29
2014	Non-visible minority	59	33

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	29
2014	Non-visible minority	21	33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	55	29
2014	Non-visible minority	72	33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	29
2014	Non-visible minority	43	33

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	27	33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	21	33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	18	33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	29
2014	Non-visible minority	16	33

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	29

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	27	29
2014	Non-visible minority	19	32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	18	29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	29
2014	Non-visible minority	38	32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	28	29
2014	Non-visible minority	50	32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	48	29
2014	Non-visible minority	53	32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	29

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	90	10	29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	20	12	4	0	31	8	73	7	25
2017	Non-visible minority	19	15	14	6	3	37	7	61	15	200
2014	Visible minority	9	17	27	5	4	33	5	42	15	22
2014	Non-visible minority	10	15	16	5	5	38	11	49	21	186

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	19	8	4	4	20	0	79	11	25
2017	Non-visible minority	31	32	17	7	1	11	1	72	9	200
2014	Visible minority	23	36	32	4	0	5	0	62	5	22
2014	Non-visible minority	26	25	17	8	5	18	2	63	15	186
2011	Visible minority	27	53	15	0	5	0	0	79	5	19
2011	Non-visible minority	37	31	11	4	3	13	1	79	9	173

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	5	95	200
2014	Non-visible minority	5	95	185

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	8	19	0	4	30	12	59	7	26
2017	Non-visible minority	15	13	16	1	0	48	8	63	1	200
2014	Visible minority	4	18	22	0	4	47	5	46	9	22
2014	Non-visible minority	13	7	17	1	1	46	15	52	5	186

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	36	4	0	4	15	0	90	5	26
2017	Non-visible minority	34	30	17	1	1	15	1	77	2	200
2014	Visible minority	31	14	22	4	4	24	0	59	11	22
2014	Non-visible minority	30	24	18	2	1	23	2	72	4	186
2011	Visible minority	37	48	16	0	0	0	0	84	0	19
2011	Non-visible minority	42	31	12	1	1	13	0	84	3	173

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	14	86	200
2014	Visible minority	28	72	22
2014	Non-visible minority	14	86	186

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	79	21	28
2014	Non-visible minority	88	12	26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-visible minority	63	33	0	5	0	0	0	95	5	22
2014	Non-visible minority	70	26	4	0	0	0	0	96	0	23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	11	13	3	0	14	69	18	26
2017	Non-visible minority	24	45	10	12	0	1	8	76	13	199
2014	Visible minority	22	45	5	14	5	4	5	74	21	22
2014	Non-visible minority	22	52	9	5	1	1	10	84	7	186
2011	Visible minority	26	63	0	11	0	0	0	89	11	19
2011	Non-visible minority	25	50	8	6	1	0	10	84	7	173
2008	Visible minority	24	38	19	0	10	5	5	68	11	21
2008	Non-visible minority	17	47	12	12	2	3	7	71	15	146

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	15	12	8	8	34	9	51	28	26
2017	Non-visible minority	6	14	14	10	3	43	10	42	27	200
2014	Visible minority	0	18	27	9	0	47	0	33	16	22
2014	Non-visible minority	4	12	18	5	3	41	16	38	20	186
2011	Visible minority	5	15	41	5	0	28	5	30	8	19
2011	Non-visible minority	8	14	24	4	4	35	11	40	15	173

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	25	16	0	4	6	10	77	5	26
2017	Non-visible minority	41	28	9	3	0	11	8	86	3	200
2014	Visible minority	32	22	18	0	4	19	4	71	6	22
2014	Non-visible minority	35	26	11	5	3	10	11	76	9	186
2011	Visible minority	26	31	26	0	0	17	0	68	0	19
2011	Non-visible minority	31	31	13	2	2	12	9	79	5	173
2008	Visible minority	19	38	14	5	10	10	5	67	17	21
2008	Non-visible minority	34	33	10	2	1	12	8	84	3	145

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	20	20	0	4	6	14	70	5	26
2017	Non-visible minority	33	30	10	4	1	14	7	80	6	200
2014	Visible minority	32	13	32	0	4	14	4	56	5	22
2014	Non-visible minority	34	28	12	5	2	9	11	76	9	186
2011	Visible minority	26	31	21	0	0	23	0	73	0	19
2011	Non-visible minority	29	30	12	2	3	15	9	78	6	173
2008	Visible minority	5	33	33	14	5	5	5	42	21	21
2008	Non-visible minority	38	25	17	2	0	12	5	77	3	146

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	9	16	0	4	3	0	80	4	26
2017	Non-visible minority	64	24	4	6	1	1	0	89	7	200

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	31	4	0	4	0	0	92	4	26
2017	Non-visible minority	68	22	5	1	2	2	0	91	3	200

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	43	4	4	0	9	0	92	4	26
2017	Non-visible minority	30	48	12	6	4	0	0	77	10	200

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	46	8	0	4	4	0	88	4	26
2017	Non-visible minority	23	44	17	12	4	0	0	67	16	200

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	7	37	20	22	0	3	19	43	26
2017	Non-visible minority	12	25	22	19	21	0	1	37	41	200

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	30	23	11	4	0	0	61	15	26
2017	Non-visible minority	7	26	31	24	12	0	0	33	35	200

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	24	31	12	8	0	0	50	19	26
2017	Non-visible minority	11	31	29	22	6	0	0	42	28	199

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	27	12	16	8	0	3	63	24	26
2017	Non-visible minority	14	26	26	18	14	1	0	40	33	199

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	27	12	8	0	0	3	80	8	26
2017	Non-visible minority	29	37	18	9	4	0	3	68	13	200

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	32	19	7	8	0	0	67	15	26
2017	Non-visible minority	23	35	23	11	8	0	0	58	19	198

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	38	19	8	0	0	0	73	8	26
2017	Non-visible minority	31	34	23	8	5	0	0	64	13	198

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	35	11	8	8	0	0	73	15	26
2017	Non-visible minority	19	35	28	14	4	1	0	55	17	198

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	37	25	4	11	0	0	59	15	26
2017	Non-visible minority	29	35	23	8	5	0	1	64	13	198

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	37	20	8	0	0	0	72	8	26
2017	Non-visible minority	22	40	21	14	3	0	0	62	17	198

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	20	8	4	0	0	0	87	4	26
2017	Non-visible minority	58	24	12	4	2	0	0	82	6	200

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	15	4	8	4	0	4	83	13	26
2017	Non-visible minority	81	9	5	2	1	1	2	93	3	200

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	4	15	9	0	0	4	76	9	26
2017	Non-visible minority	60	24	10	4	0	0	1	85	4	200

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	11	11	8	0	0	0	80	8	26
2017	Non-visible minority	66	19	10	1	3	0	1	86	4	199

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	8	4	0	4	0	18	89	5	26
2017	Non-visible minority	57	14	6	0	1	0	22	91	1	200

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	76	8	12	4	0	0	0	84	4	26
2017	Non-visible minority	57	22	14	2	2	0	3	82	3	199

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	11	4	7	4	0	8	83	13	26
2017	Non-visible minority	72	11	6	5	2	0	4	86	7	200

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	33	12	5	0	0	0	83	5	26
2017	Non-visible minority	46	32	14	5	1	1	2	80	6	200

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	32	19	9	8	0	0	64	17	26
2017	Non-visible minority	5	28	45	18	4	0	0	33	22	200

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	10	30	28	21	0	0	49	21	26
2017	Non-visible minority	3	27	40	23	7	0	0	30	30	200

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	27	25	15	25	0	0	7	93	26
2017	Non-visible minority	18	21	20	18	17	5	0	19	81	200

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	24
2017	Non-visible minority	28	153

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	72	24
2017	Non-visible minority	41	153

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	24
2017	Non-visible minority	30	153

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	44	24
2017	Non-visible minority	59	153

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	24
2017	Non-visible minority	9	153

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	24
2017	Non-visible minority	40	153

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	0	57	23	4	4	13	24
2017	Non-visible minority	3	44	18	14	8	13	151

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	25	21	4	9	9	4	60	16	24
2017	Non-visible minority	14	24	13	24	19	2	5	40	46	154

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	20	21	14	20	10	0	40	37	24
2017	Non-visible minority	3	9	12	21	50	1	5	12	76	153

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.