2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 43 8 0 9 0 0 83 9 12
2017 Not a person with a disability 45 38 11 4 1 0 0 83 5 216
2014 Person with a disability 36 42 0 22 0 0 0 78 22 14
2014 Not a person with a disability 30 42 16 8 3 0 0 73 11 195

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 36 8 0 9 0 0 83 9 12
2017 Not a person with a disability 42 38 12 4 4 0 0 80 8 213

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 26 0 9 0 0 0 91 9 12
2017 Not a person with a disability 54 33 9 2 1 0 0 88 3 216
2014 Person with a disability 65 15 7 14 0 0 0 79 14 14
2014 Not a person with a disability 52 34 9 3 1 0 0 87 4 195

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 60 0 0 9 0 0 91 9 12
2017 Not a person with a disability 47 40 8 4 2 0 0 87 5 216
2014 Person with a disability 42 22 21 15 0 0 0 65 15 14
2014 Not a person with a disability 38 37 16 7 1 0 0 76 8 195

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 51 0 8 9 0 0 83 17 12
2017 Not a person with a disability 53 34 8 2 2 0 0 88 4 216
2014 Person with a disability 49 22 7 8 7 7 0 77 16 14
2014 Not a person with a disability 37 37 15 8 2 1 0 75 9 195

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 24 25 0 9 0 0 67 9 12
2017 Not a person with a disability 51 37 8 2 2 0 0 88 4 216
2014 Person with a disability 49 22 7 22 0 0 0 72 22 14
2014 Not a person with a disability 37 39 17 5 2 0 0 76 7 195

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 6 16 9 9 8 0 64 19 12
2017 Not a person with a disability 41 25 18 9 3 4 0 70 12 216
2014 Person with a disability 21 22 28 8 7 14 0 50 17 14
2014 Not a person with a disability 35 22 15 17 6 3 1 60 24 195
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 50 0 0 0 8 0 100 0 12
2017 Not a person with a disability 53 32 7 4 1 2 1 87 6 216
2014 Person with a disability 71 15 7 0 0 7 0 93 0 14
2014 Not a person with a disability 49 27 12 7 5 0 0 77 12 195

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 17 0 9 0 8 0 91 9 12
2017 Not a person with a disability 49 34 7 4 3 2 1 85 8 216
2014 Person with a disability 55 38 7 0 0 0 0 93 0 14
2014 Not a person with a disability 47 29 12 9 4 0 0 76 13 195

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 16 8 0 9 0 0 83 9 12
2017 Not a person with a disability 57 26 9 4 3 0 0 84 7 216
2014 Person with a disability 64 7 29 0 0 0 0 71 0 14
2014 Not a person with a disability 49 27 11 6 6 1 0 77 13 195

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 52 8 0 0 17 0 90 0 12
2017 Not a person with a disability 47 35 6 7 0 4 0 86 7 216
2014 Person with a disability 28 51 7 0 7 8 0 85 7 14
2014 Not a person with a disability 33 37 13 11 2 4 0 73 14 195

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 59 17 0 0 0 0 83 0 12
2017 Not a person with a disability 45 37 11 5 1 1 0 83 6 215
2014 Person with a disability 31 46 8 7 7 0 0 77 15 13
2014 Not a person with a disability 28 39 16 12 2 3 0 69 14 194

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 75 16 9 0 0 0 75 9 12
2017 Not a person with a disability 36 35 14 10 2 3 0 73 12 216
2014 Person with a disability 28 28 37 0 7 0 0 56 7 14
2014 Not a person with a disability 19 38 20 14 5 5 0 60 19 195

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 34 33 0 9 0 0 58 9 12
2017 Not a person with a disability 40 34 12 9 1 3 0 77 11 216
2014 Person with a disability 28 36 8 7 7 15 0 75 16 14
2014 Not a person with a disability 29 37 16 8 7 3 0 68 16 195

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 50 25 17 0 0 0 59 17 12
2017 Not a person with a disability 29 39 13 12 5 2 0 69 17 216
2014 Person with a disability 35 15 29 14 0 8 0 53 15 14
2014 Not a person with a disability 17 34 15 23 9 2 0 51 33 195
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 27 24 0 9 0 0 67 9 12
2017 Not a person with a disability 39 42 9 5 4 0 0 82 9 216
2014 Person with a disability 35 30 14 15 7 0 0 65 22 14
2014 Not a person with a disability 25 46 11 12 5 1 0 72 17 195

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 52 16 0 9 0 0 75 9 12
2017 Not a person with a disability 35 43 11 9 3 0 0 78 11 216

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 41 0 0 9 50 0 83 17 12
2017 Not a person with a disability 16 28 10 15 4 22 4 60 26 216
2014 Person with a disability 21 14 51 0 0 15 0 41 0 14
2014 Not a person with a disability 12 24 17 21 5 18 3 46 33 195

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 33 14 9 0 0 0 77 9 12
2017 Not a person with a disability 41 41 9 3 3 2 1 84 6 216
2014 Person with a disability 56 37 7 0 0 0 0 93 0 14
2014 Not a person with a disability 40 34 10 10 5 1 0 74 15 195

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 40 31 10 11 0 5 3 77 12 61
2014 Not a person with a disability 27 29 18 17 3 3 3 60 21 62

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 27 0 0 9 0 0 91 9 12
2017 Not a person with a disability 49 33 8 7 2 2 0 83 9 215
2014 Person with a disability 49 30 7 7 7 0 0 79 14 14
2014 Not a person with a disability 39 36 9 10 4 1 0 76 15 195

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 35 9 0 9 17 0 79 10 12
2017 Not a person with a disability 41 28 11 6 2 11 0 78 10 216
2014 Person with a disability 49 22 7 15 7 0 0 72 22 14
2014 Not a person with a disability 38 28 11 10 4 8 1 73 16 195

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 44 25 0 9 0 0 67 9 12
2017 Not a person with a disability 30 46 12 10 2 0 0 76 12 216
2014 Person with a disability 28 52 7 14 0 0 0 79 14 14
2014 Not a person with a disability 28 42 9 16 4 0 1 71 20 195

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 27 25 0 0 0 0 75 0 12
2017 Not a person with a disability 49 39 8 3 1 0 0 88 5 216
2014 Person with a disability 51 35 7 0 7 0 0 86 7 14
2014 Not a person with a disability 41 38 10 7 3 0 1 80 10 195

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 35 0 0 0 0 0 100 0 12
2017 Not a person with a disability 47 44 6 3 0 0 0 92 3 216
2014 Person with a disability 65 35 0 0 0 0 0 100 0 14
2014 Not a person with a disability 45 40 6 6 2 0 1 85 9 195

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 49 25 0 9 0 0 66 9 12
2017 Not a person with a disability 33 37 13 11 5 1 0 70 16 215
2014 Person with a disability 35 22 8 8 21 7 0 61 31 14
2014 Not a person with a disability 21 40 17 14 6 1 0 62 21 195

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 58 8 25 9 0 0 58 34 12
2017 Not a person with a disability 24 29 11 20 12 4 0 55 34 216
2014 Person with a disability 28 29 8 7 22 7 0 61 31 14
2014 Not a person with a disability 11 23 14 24 24 3 1 35 51 195

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 51 0 0 0 0 0 100 0 12
2017 Not a person with a disability 39 40 10 9 1 0 0 79 10 216
2014 Person with a disability 49 35 15 0 0 0 0 85 0 14
2014 Not a person with a disability 25 48 11 11 5 0 0 73 16 195

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 36 25 0 0 0 0 75 0 12
2017 Not a person with a disability 41 36 15 5 3 0 0 77 8 216
2014 Person with a disability 38 39 7 16 0 0 0 77 16 13
2014 Not a person with a disability 27 39 12 14 6 0 1 67 21 195

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 35 8 9 0 0 0 83 9 12
2017 Not a person with a disability 42 40 8 9 1 0 0 82 10 216
2014 Person with a disability 56 22 22 0 0 0 0 78 0 14
2014 Not a person with a disability 34 38 15 10 3 0 0 72 13 195

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 52 33 0 0 0 0 67 0 12
2017 Not a person with a disability 31 41 17 7 1 3 0 74 8 215

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 40 18 0 0 0 0 82 0 12
2017 Not a person with a disability 49 31 8 9 3 0 0 81 12 216
2014 Person with a disability 57 8 22 14 0 0 0 65 14 14
2014 Not a person with a disability 43 35 11 8 5 0 0 77 12 194

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 33 35 17 0 0 15 38 20 12
2017 Not a person with a disability 37 27 10 11 5 2 7 71 18 216
2014 Person with a disability 21 36 7 15 14 0 7 62 31 14
2014 Not a person with a disability 31 32 10 9 5 0 12 72 17 195

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 55 17 10 0 0 0 73 10 12
2017 Not a person with a disability 31 39 22 5 2 0 0 70 8 216
2014 Person with a disability 21 49 23 7 0 0 0 70 7 14
2014 Not a person with a disability 29 40 17 8 5 0 0 70 13 195

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 16 0 9 0 8 0 91 9 12
2017 Not a person with a disability 62 23 4 4 1 3 3 90 5 216
2014 Person with a disability 49 43 0 0 0 8 0 100 0 14
2014 Not a person with a disability 59 21 10 3 4 3 2 83 7 195

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 50 27 23 12
2017 Not a person with a disability 25 34 41 215
2014 Person with a disability 42 22 36 14
2014 Not a person with a disability 35 24 42 194

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 19 24 41 4 6 5 54
2014 Not a person with a disability 3 18 56 15 9999 9 68
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 51 0 0 0 0 0 100 0 12
2017 Not a person with a disability 52 37 7 3 1 0 0 89 4 216
2014 Person with a disability 36 57 7 0 0 0 0 93 0 14
2014 Not a person with a disability 46 39 8 5 2 0 0 85 7 195

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 66 8 0 0 0 0 92 0 12
2017 Not a person with a disability 37 43 9 9 1 0 0 81 10 216
2014 Person with a disability 22 44 7 7 14 7 0 70 22 14
2014 Not a person with a disability 28 40 15 12 4 1 0 68 16 195

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 43 33 8 15 0 0 23 43 12
2017 Not a person with a disability 4 21 41 23 7 0 3 31 26 216
2014 Person with a disability 0 22 36 42 0 0 0 42 22 14
2014 Not a person with a disability 7 16 44 23 6 2 2 30 24 194

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 16 26 34 15 0 0 49 25 12
2017 Not a person with a disability 4 18 30 27 16 2 4 45 23 216
2014 Person with a disability 7 7 44 28 14 0 0 42 14 14
2014 Not a person with a disability 5 13 33 32 14 2 1 47 19 195

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 43 49 0 9 0 0 9 43 12
2017 Not a person with a disability 10 26 32 18 10 0 2 29 38 215
2014 Person with a disability 15 8 50 21 7 0 0 28 22 14
2014 Not a person with a disability 14 28 32 20 4 1 2 24 43 194

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 43 32 25 0 0 0 25 43 12
2017 Not a person with a disability 7 21 43 20 8 0 2 28 28 215
2014 Person with a disability 7 22 36 28 7 0 0 35 29 14
2014 Not a person with a disability 9 22 37 22 8 0 2 30 32 194

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 60 8 17 15 0 0 32 60 12
2017 Not a person with a disability 10 17 33 20 12 2 5 35 29 215
2014 Person with a disability 0 36 36 21 7 0 0 28 36 14
2014 Not a person with a disability 8 20 29 26 10 3 4 39 30 194

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 27 48 8 0 0 8 9 39 12
2017 Not a person with a disability 10 21 32 22 10 1 5 34 32 216
2014 Person with a disability 0 15 22 49 7 0 7 60 16 14
2014 Not a person with a disability 9 18 27 27 14 2 3 43 29 194

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 9 26 42 8 6 0 9 16 38 12
2017 Not a person with a disability 7 17 36 21 14 2 4 37 25 214
2014 Person with a disability 0 29 35 35 0 0 0 35 29 14
2014 Not a person with a disability 8 21 40 20 8 2 2 29 30 194

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 26 10 0 0 0 0 90 0 12
2017 Not a person with a disability 54 31 6 6 3 0 0 85 9 216
2014 Person with a disability 29 42 7 22 0 0 0 72 22 14
2014 Not a person with a disability 53 30 7 8 2 1 0 83 10 195

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 44 0 0 0 0 0 100 0 12
2017 Not a person with a disability 61 31 5 0 2 0 0 93 2 216
2014 Person with a disability 65 14 7 15 0 0 0 78 15 14
2014 Not a person with a disability 55 35 4 5 2 0 0 89 7 193

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 41 18 9 0 8 0 71 9 12
2017 Not a person with a disability 45 37 8 3 0 6 0 88 4 216
2014 Person with a disability 49 22 15 7 7 0 0 71 14 14
2014 Not a person with a disability 46 35 10 1 1 6 0 86 3 195

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 52 8 9 0 8 0 82 9 12
2017 Not a person with a disability 48 39 5 4 2 2 0 89 6 216
2014 Person with a disability 42 29 8 14 7 0 0 72 21 14
2014 Not a person with a disability 46 41 5 4 2 2 0 89 6 194

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 50 0 0 9 0 0 91 9 12
2017 Not a person with a disability 61 31 6 2 1 0 0 92 3 216
2014 Person with a disability 57 29 0 7 7 0 0 86 14 14
2014 Not a person with a disability 53 37 4 3 2 0 0 91 5 195

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 51 9 0 9 8 9 79 10 12
2017 Not a person with a disability 32 29 12 11 3 9 4 70 16 216
2014 Person with a disability 15 47 23 7 0 7 0 67 8 13
2014 Not a person with a disability 32 27 15 9 5 7 5 67 16 195

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 52 8 0 0 0 0 92 0 12
2017 Not a person with a disability 58 32 5 1 0 3 0 93 1 215
2014 Person with a disability 57 22 8 7 0 7 0 84 7 14
2014 Not a person with a disability 49 33 8 7 1 2 0 85 7 195

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 51 16 9 0 0 0 75 9 12
2017 Not a person with a disability 42 32 11 9 3 3 0 77 12 216
2014 Person with a disability 43 43 0 14 0 0 0 86 14 14
2014 Not a person with a disability 42 36 8 9 4 1 0 78 13 195

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 44 16 17 0 0 0 67 17 12
2017 Not a person with a disability 36 32 15 7 3 6 0 73 11 216
2014 Person with a disability 35 45 14 7 0 0 0 79 7 14
2014 Not a person with a disability 31 39 13 9 3 5 0 73 13 195

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 16 27 17 9 17 0 37 31 12
2017 Not a person with a disability 27 19 15 11 9 16 3 56 25 216
2014 Person with a disability 21 14 22 7 22 15 0 41 33 14
2014 Not a person with a disability 18 20 20 16 11 12 3 45 32 195

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 70 8 0 0 0 0 92 0 12
2017 Not a person with a disability 32 55 2 8 2 0 0 87 10 216
2014 Person with a disability 35 58 7 0 0 0 0 93 0 14
2014 Not a person with a disability 39 47 4 10 1 0 0 86 10 195

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 24 18 26 0 0 0 56 26 12
2017 Not a person with a disability 44 36 4 12 4 0 0 80 16 216
2014 Person with a disability 35 36 8 22 0 0 0 71 22 14
2014 Not a person with a disability 51 33 7 6 3 0 0 84 9 194

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 45 11 0 0 0 0 89 0 11
2017 Not a person with a disability 50 40 5 4 1 0 0 90 5 216
2014 Person with a disability 42 36 15 7 0 0 0 78 7 14
2014 Not a person with a disability 55 33 6 5 0 0 0 88 6 194

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 73 27 0 0 0 0 0 100 0 12
2017 Not a person with a disability 75 20 2 3 0 0 0 95 3 215
2014 Person with a disability 72 28 0 0 0 0 0 100 0 14
2014 Not a person with a disability 76 17 3 3 1 1 1 94 3 194

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 27 9 0 8 0 0 83 8 12
2017 Not a person with a disability 64 21 5 7 3 0 0 85 10 215
2014 Person with a disability 72 28 0 0 0 0 0 100 0 14
2014 Not a person with a disability 63 22 5 6 4 0 1 86 10 195

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 92 8 0 0 0 0 0 100 0 12
2017 Not a person with a disability 74 16 4 4 2 0 0 90 6 216
2014 Person with a disability 79 14 0 7 0 0 0 93 7 14
2014 Not a person with a disability 70 17 3 6 3 0 2 89 9 195

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 100 0 0 0 0 0 0 100 0 12
2017 Not a person with a disability 83 9 4 1 1 0 2 93 2 216
2014 Person with a disability 100 0 0 0 0 0 0 100 0 14
2014 Not a person with a disability 80 10 3 3 2 0 2 93 5 195

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 36 0 0 8 0 0 92 8 12
2017 Not a person with a disability 63 21 5 7 1 0 2 86 9 216
2014 Person with a disability 79 21 0 0 0 0 0 100 0 14
2014 Not a person with a disability 60 25 4 4 4 1 3 88 8 195

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 84 16 0 0 0 0 0 100 0 12
2017 Not a person with a disability 72 22 0 2 0 3 1 97 2 216
2014 Person with a disability 78 15 7 0 0 0 0 93 0 14
2014 Not a person with a disability 72 22 2 2 0 1 2 96 2 195

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 13 87 215
2014 Not a person with a disability 19 81 195

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 46 28
2014 Not a person with a disability 29 37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 54 28
2014 Not a person with a disability 78 37

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 37

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 28
2014 Not a person with a disability 0 37

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 14 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 30 28
2014 Not a person with a disability 35 37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 35 28
2014 Not a person with a disability 48 37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 43 28
2014 Not a person with a disability 37 37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 43 28
2014 Not a person with a disability 36 37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 28
2014 Not a person with a disability 38 37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 53 28
2014 Not a person with a disability 54 37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 28
2014 Not a person with a disability 41 37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 28

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 37

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 18 37

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 51 28
2014 Not a person with a disability 56 37

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 28
2014 Not a person with a disability 24 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 60 28
2014 Not a person with a disability 67 37

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 28
2014 Not a person with a disability 41 37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 24 37

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 16 37

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 28
2014 Not a person with a disability 18 37

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 37

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 29 28
2014 Not a person with a disability 17 37

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 21 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 27

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 32 27
2014 Not a person with a disability 19 37

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 27
2014 Not a person with a disability 35 37

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 13 37

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 23 27
2014 Not a person with a disability 51 37

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 27

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 44 27
2014 Not a person with a disability 54 37

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 27

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 85 15 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 16 10 8 9 25 8 59 25 12
2017 Not a person with a disability 19 16 14 5 2 37 7 63 13 215
2014 Person with a disability 14 28 0 7 7 38 7 75 25 14
2014 Not a person with a disability 10 14 18 6 5 37 10 45 20 195

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 24 27 0 9 8 0 61 9 12
2017 Not a person with a disability 33 31 15 7 1 12 1 73 9 215
2014 Person with a disability 21 51 7 7 7 8 0 78 15 14
2014 Not a person with a disability 26 24 20 8 4 17 2 61 14 195

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 4 96 216
2014 Not a person with a disability 5 95 194

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 16 19 0 0 42 17 55 0 12
2017 Not a person with a disability 18 12 16 0 0 45 8 63 2 216
2014 Person with a disability 21 14 7 7 7 45 0 63 25 14
2014 Not a person with a disability 12 8 18 0 1 46 15 51 4 195

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 16 35 0 0 8 9 58 0 12
2017 Not a person with a disability 35 32 15 1 1 15 1 80 3 216
2014 Person with a disability 42 29 0 14 7 8 0 78 22 14
2014 Not a person with a disability 29 23 19 2 1 24 2 70 4 195

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 60 40 12
2017 Not a person with a disability 12 88 216
2014 Person with a disability 57 43 14
2014 Not a person with a disability 13 87 195

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 80 20 25
2014 Not a person with a disability 92 8 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 75 20 0 5 0 0 0 95 5 20
2014 Not a person with a disability 64 31 4 0 0 0 0 96 0 22

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 44 16 0 0 0 15 81 0 12
2017 Not a person with a disability 25 44 10 12 1 1 8 75 15 215
2014 Person with a disability 28 44 0 14 0 0 14 84 16 14
2014 Not a person with a disability 22 52 9 6 1 1 9 83 8 195

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 8 19 0 9 50 8 34 21 12
2017 Not a person with a disability 7 14 14 11 3 42 9 44 28 216
2014 Person with a disability 7 7 7 7 7 52 14 40 40 14
2014 Not a person with a disability 4 13 20 6 3 41 14 37 20 195

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 61 8 8 9 0 8 6 80 10 12
2017 Not a person with a disability 40 29 10 2 0 11 8 85 3 216
2014 Person with a disability 35 22 7 7 0 8 21 81 10 14
2014 Not a person with a disability 34 25 13 4 3 11 9 75 9 195

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 8 26 9 0 17 6 54 11 12
2017 Not a person with a disability 34 30 11 3 1 13 8 81 6 216
2014 Person with a disability 36 7 15 7 7 8 21 60 19 14
2014 Not a person with a disability 33 27 14 5 2 10 9 75 8 195
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 75 16 0 0 9 0 0 91 9 12
2017 Not a person with a disability 63 23 5 6 1 1 0 87 7 216

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 83 0 0 0 9 8 0 91 9 12
2017 Not a person with a disability 66 24 5 1 2 1 0 91 4 216

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 52 0 9 8 0 0 83 17 12
2017 Not a person with a disability 31 46 12 6 3 1 0 78 10 216

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 35 0 17 0 0 48 17 12
2017 Not a person with a disability 25 45 14 11 4 1 0 70 15 216

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 24 17 16 27 0 0 39 44 12
2017 Not a person with a disability 11 23 24 19 21 0 2 35 41 216

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 25 14 44 17 0 0 25 60 12
2017 Not a person with a disability 10 27 31 21 10 0 0 37 31 216

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 25 31 44 0 0 0 25 44 12
2017 Not a person with a disability 13 30 29 20 7 0 0 44 27 215

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 32 27 33 9 0 0 32 41 12
2017 Not a person with a disability 17 26 24 17 14 1 1 44 31 215

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 32 34 26 8 0 0 0 66 8 12
2017 Not a person with a disability 31 36 17 9 4 0 3 70 13 216

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 34 18 11 18 0 0 53 29 11
2017 Not a person with a disability 24 35 23 10 8 0 0 60 18 215

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 35 18 20 9 0 0 53 29 11
2017 Not a person with a disability 32 34 23 7 4 0 0 66 11 215

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 37 9 29 9 0 0 53 38 11
2017 Not a person with a disability 21 36 26 12 4 0 0 57 16 215

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 37 29 0 9 0 0 63 9 11
2017 Not a person with a disability 28 35 23 8 6 0 0 63 14 215

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 35 38 17 0 0 0 44 17 11
2017 Not a person with a disability 25 40 20 13 3 0 0 64 16 215

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 16 19 9 0 0 0 72 9 12
2017 Not a person with a disability 59 23 11 4 2 0 0 83 6 216

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 73 10 0 0 9 0 8 91 9 12
2017 Not a person with a disability 79 10 5 3 1 1 2 92 3 216

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 27 0 8 0 0 0 92 8 12
2017 Not a person with a disability 61 22 11 4 0 0 1 84 5 216

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 65 18 0 8 9 0 0 83 17 12
2017 Not a person with a disability 67 18 11 2 2 0 0 85 4 215

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 25 0 8 0 0 24 89 11 12
2017 Not a person with a disability 59 13 6 0 1 0 21 91 1 216

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 75 8 6 10 0 0 0 83 10 12
2017 Not a person with a disability 59 21 14 1 1 0 3 83 3 215

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 90 10 0 0 0 0 0 100 0 12
2017 Not a person with a disability 69 11 6 5 3 0 5 85 9 216

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 25 25 8 8 0 0 59 16 12
2017 Not a person with a disability 47 33 13 5 0 1 2 82 5 216

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 8 49 34 9 0 0 8 42 12
2017 Not a person with a disability 8 29 42 17 4 0 0 38 20 216

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 34 49 8 0 0 0 8 42 12
2017 Not a person with a disability 4 24 39 24 9 0 0 34 28 216
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 33 19 16 17 0 0 15 85 12
2017 Not a person with a disability 17 22 20 18 19 4 0 18 82 216

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 10
2017 Not a person with a disability 29 169

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 10
2017 Not a person with a disability 46 169

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 10
2017 Not a person with a disability 31 169

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 51 10
2017 Not a person with a disability 57 169

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 10
2017 Not a person with a disability 9 169

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 10
2017 Not a person with a disability 38 169

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 0 48 20 22 0 10 10
2017 Not a person with a disability 2 46 18 12 8 13 166

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 31 30 10 10 0 9 45 22 10
2017 Not a person with a disability 16 24 13 22 18 3 5 43 43 170

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 0 30 19 32 0 19 0 63 10
2017 Not a person with a disability 5 11 12 20 47 2 4 16 71 169
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