2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 41 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 45 39 11 4 1 0 0 84 6 218
2011 Aboriginal 22 40 9 20 10 0 0 62 30 10
2011 Non-Aboriginal 41 35 15 5 4 0 0 76 9 183

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 43 37 11 4 4 0 0 81 8 215

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 51 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 56 32 8 3 1 0 0 88 4 218
2011 Aboriginal 42 38 0 10 10 0 0 80 20 10
2011 Non-Aboriginal 57 37 4 1 1 0 0 93 2 183

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 60 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 47 40 7 4 2 0 0 87 6 218
2011 Aboriginal 22 58 0 20 0 0 0 80 20 10
2011 Non-Aboriginal 47 38 8 6 1 0 0 85 8 183

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 50 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 52 34 8 2 3 0 0 87 5 218
2011 Aboriginal 22 39 19 10 10 0 0 61 20 10
2011 Non-Aboriginal 46 28 16 7 3 1 0 75 10 182

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 51 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 51 36 9 2 2 0 0 87 4 218
2011 Aboriginal 32 29 10 19 10 0 0 61 29 10
2011 Non-Aboriginal 46 31 13 7 3 0 0 77 10 182

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 30 11 0 0 0 59 11 10
2017 Non-Aboriginal 43 24 17 9 3 4 0 70 12 218
2011 Aboriginal 22 10 28 20 20 0 0 32 40 10
2011 Non-Aboriginal 38 24 16 12 7 2 0 64 20 182
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 41 0 9 0 0 0 91 9 10
2017 Non-Aboriginal 52 33 7 4 1 2 1 88 5 218
2011 Aboriginal 52 10 28 10 0 0 0 62 10 10
2011 Non-Aboriginal 49 30 7 7 4 2 1 82 11 183

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 31 0 9 0 0 0 91 9 10
2017 Non-Aboriginal 49 34 7 4 3 2 1 85 8 218
2011 Aboriginal 42 29 19 0 10 0 0 71 10 10
2011 Non-Aboriginal 48 31 9 7 4 1 0 79 12 183

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 40 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 58 25 9 4 4 0 0 83 8 218

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 20 20 0 0 10 0 78 0 10
2017 Non-Aboriginal 46 36 6 6 0 5 0 87 7 218
2011 Aboriginal 32 10 38 20 0 0 0 42 20 10
2011 Non-Aboriginal 36 33 15 7 4 5 0 73 12 183

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 40 10 0 0 20 0 87 0 10
2017 Non-Aboriginal 44 38 11 5 1 0 0 83 6 217
2011 Aboriginal 12 40 9 40 0 0 0 51 40 10
2011 Non-Aboriginal 30 35 17 11 6 2 0 66 17 183

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 30 0 10 0 30 0 86 14 10
2017 Non-Aboriginal 34 38 15 10 2 2 0 73 12 218
2011 Aboriginal 12 39 19 10 20 0 0 51 30 10
2011 Non-Aboriginal 21 43 13 14 5 4 0 66 20 183

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 31 0 30 0 9 0 67 33 10
2017 Non-Aboriginal 40 34 14 8 2 3 0 76 10 218
2011 Aboriginal 22 20 30 10 19 0 0 41 29 10
2011 Non-Aboriginal 31 37 9 11 5 6 0 72 18 183

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 29 11 10 0 10 0 77 11 10
2017 Non-Aboriginal 27 40 14 12 5 1 0 68 18 218
2011 Aboriginal 12 29 0 39 20 0 0 41 59 10
2011 Non-Aboriginal 16 46 13 16 9 1 0 62 25 183
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 39 11 10 0 0 0 79 10 10
2017 Non-Aboriginal 39 41 10 5 4 0 0 81 9 218
2011 Aboriginal 22 20 20 30 9 0 0 42 38 10
2011 Non-Aboriginal 32 46 9 9 4 0 0 78 13 183

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 39 30 0 0 0 0 70 0 10
2017 Non-Aboriginal 34 44 10 9 3 0 0 78 12 218

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 0 19 0 41 10 61 39 10
2017 Non-Aboriginal 16 29 10 14 5 23 4 61 26 218

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 30 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 41 41 9 3 3 2 1 84 7 218
2011 Aboriginal 42 10 19 20 10 0 0 52 30 10
2011 Non-Aboriginal 32 45 9 7 5 1 1 78 13 183

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 41 33 8 10 0 5 3 81 10 61

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 41 0 19 0 10 0 79 21 10
2017 Non-Aboriginal 50 33 8 6 2 1 0 84 8 217
2011 Aboriginal 42 29 0 10 19 0 0 71 29 10
2011 Non-Aboriginal 51 28 9 9 2 1 1 80 11 183

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 41 10 0 0 30 0 86 0 10
2017 Non-Aboriginal 41 28 11 6 3 10 0 78 10 218
2011 Aboriginal 42 10 10 10 19 10 0 57 32 10
2011 Non-Aboriginal 49 22 13 8 4 4 0 74 12 183

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 30 20 30 10 0 0 40 40 10
2017 Non-Aboriginal 31 46 12 9 2 0 0 77 11 218
2011 Aboriginal 20 51 19 0 10 0 0 71 10 10
2011 Non-Aboriginal 38 43 10 5 2 0 2 82 7 182

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 30 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 48 39 9 3 1 0 0 87 5 218
2011 Aboriginal 20 70 0 10 0 0 0 90 10 10
2011 Non-Aboriginal 50 37 9 3 2 0 0 87 4 182

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 39 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 48 44 6 3 0 0 0 92 3 218
2011 Aboriginal 20 80 0 0 0 0 0 100 0 10
2011 Non-Aboriginal 51 42 3 3 2 0 0 92 4 183

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 30 21 20 10 0 0 50 29 10
2017 Non-Aboriginal 32 38 14 10 5 1 0 71 15 217
2011 Aboriginal 10 51 0 19 20 0 0 62 38 10
2011 Non-Aboriginal 31 38 13 9 5 2 2 72 15 183

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 20 21 19 10 0 33 45 10
2017 Non-Aboriginal 23 31 10 20 12 3 0 56 33 218
2011 Aboriginal 10 12 0 30 38 10 0 24 76 10
2011 Non-Aboriginal 15 27 20 16 17 2 3 44 35 183

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 19 21 20 0 0 0 59 20 10
2017 Non-Aboriginal 40 42 9 8 1 0 0 82 9 218
2011 Aboriginal 22 29 19 20 10 0 0 51 30 10
2011 Non-Aboriginal 36 42 9 9 3 0 0 78 13 183

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 50 0 10 0 0 0 90 10 10
2017 Non-Aboriginal 41 35 16 5 3 0 0 77 8 218

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 0 20 0 0 0 80 20 10
2017 Non-Aboriginal 43 39 8 8 1 0 0 83 9 218
2011 Aboriginal 32 39 9 10 10 0 0 71 20 10
2011 Non-Aboriginal 41 37 10 7 3 1 0 80 10 181

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 20 30 10 0 9 0 55 11 10
2017 Non-Aboriginal 30 42 18 6 1 2 0 74 8 217

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 59 21 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 48 32 8 8 3 0 0 81 11 218
2011 Aboriginal 42 29 0 19 10 0 0 71 29 10
2011 Non-Aboriginal 48 34 3 10 5 0 1 82 15 183

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 20 30 10 0 10 0 55 11 10
2017 Non-Aboriginal 35 28 11 12 5 2 8 70 18 218
2011 Aboriginal 32 30 0 10 29 0 0 62 38 10
2011 Non-Aboriginal 23 32 10 14 12 1 8 60 28 183

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 40 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 30 40 22 6 2 0 0 70 8 218
2011 Aboriginal 22 48 20 0 10 0 0 70 10 10
2011 Non-Aboriginal 27 40 18 9 7 0 0 66 16 182

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 11 0 10 0 10 9 87 13 10
2017 Non-Aboriginal 62 23 4 4 1 3 2 90 5 218
2011 Aboriginal 52 10 19 10 0 10 0 68 11 10
2011 Non-Aboriginal 49 27 5 7 5 4 3 81 13 183

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 19 30 51 10
2017 Non-Aboriginal 27 34 39 217
2011 Aboriginal 50 32 19 10
2011 Non-Aboriginal 33 32 35 183

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 20 22 44 3 6 5 58
2011 Non-Aboriginal 3 15 57 12 9999 13 60
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 50 10 0 0 0 0 90 0 10
2017 Non-Aboriginal 52 37 7 3 1 0 0 89 4 218
2011 Aboriginal 32 58 0 10 0 0 0 90 10 10
2011 Non-Aboriginal 48 44 2 3 3 0 0 92 5 183

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 51 0 10 0 0 0 90 10 10
2017 Non-Aboriginal 37 44 9 8 1 0 0 81 9 218
2011 Aboriginal 22 40 19 0 20 0 0 62 20 10
2011 Non-Aboriginal 29 52 7 8 3 1 0 81 11 183

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 10 59 11 0 10 10 14 12 10
2017 Non-Aboriginal 4 23 39 23 8 0 3 32 28 218
2011 Aboriginal 10 28 42 10 10 0 0 20 38 10
2011 Non-Aboriginal 5 23 42 17 12 1 1 29 28 183

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 9 10 20 30 20 10 0 57 21 10
2017 Non-Aboriginal 4 18 30 27 15 2 4 45 23 218
2011 Aboriginal 10 29 12 39 10 0 0 49 39 10
2011 Non-Aboriginal 6 17 26 26 22 2 2 49 23 182

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 30 19 20 0 0 40 31 10
2017 Non-Aboriginal 9 28 33 17 9 0 2 28 38 217
2011 Aboriginal 30 10 40 10 10 0 0 20 40 10
2011 Non-Aboriginal 16 17 38 17 9 2 2 27 34 182

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 0 60 9 20 0 0 30 10 10
2017 Non-Aboriginal 6 23 42 21 7 0 2 28 29 217
2011 Aboriginal 0 9 52 29 10 0 0 40 9 10
2011 Non-Aboriginal 6 12 44 25 13 0 1 38 18 183

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 39 0 20 9 0 22 34 10
2017 Non-Aboriginal 10 19 32 21 12 2 5 36 31 217
2011 Non-Aboriginal 15 18 34 18 13 1 0 32 34 183

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 49 11 0 0 10 12 33 10
2017 Non-Aboriginal 9 21 32 22 10 1 5 33 33 218
2011 Aboriginal 0 29 32 20 10 0 10 33 32 10
2011 Non-Aboriginal 12 16 28 22 17 3 2 42 29 183

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 31 10 49 10 0 0 59 31 10
2017 Non-Aboriginal 7 17 38 19 13 2 4 34 25 216

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 31 19 0 0 0 0 81 0 10
2017 Non-Aboriginal 55 31 5 6 3 0 0 86 9 218

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 80 10 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 60 33 4 0 2 0 0 93 2 218

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 41 20 10 0 20 0 63 12 10
2017 Non-Aboriginal 45 37 8 3 0 6 0 88 4 218

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 61 10 0 0 20 0 88 0 10
2017 Non-Aboriginal 48 39 5 4 2 2 0 88 7 218
2011 Aboriginal 52 40 0 0 9 0 0 91 9 10
2011 Non-Aboriginal 44 41 8 5 2 0 0 85 7 183

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 50 20 0 0 0 0 80 0 10
2017 Non-Aboriginal 61 31 5 2 1 0 0 92 3 218
2011 Aboriginal 42 30 20 9 0 0 0 71 9 10
2011 Non-Aboriginal 50 39 6 3 2 1 0 89 5 183

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 10 21 20 0 10 10 50 25 10
2017 Non-Aboriginal 31 31 12 10 3 9 4 71 15 218

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 30 0 0 0 9 0 100 0 10
2017 Non-Aboriginal 57 34 6 1 0 2 0 93 1 217
2011 Non-Aboriginal 57 31 9 2 1 1 0 89 3 183

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 10 20 9 0 10 0 67 11 10
2017 Non-Aboriginal 41 34 11 8 3 3 0 77 12 218
2011 Aboriginal 22 49 29 0 0 0 0 71 0 10
2011 Non-Aboriginal 49 34 5 6 3 2 1 86 9 183

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 20 20 20 0 9 0 56 22 10
2017 Non-Aboriginal 36 34 15 7 3 5 0 73 11 218
2011 Aboriginal 42 40 0 9 10 0 0 81 19 10
2011 Non-Aboriginal 43 34 12 7 1 3 0 80 8 182

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 10 31 0 30 0 42 44 10
2017 Non-Aboriginal 26 19 16 11 9 16 3 56 24 218
2011 Aboriginal 22 30 30 10 9 0 0 52 19 10
2011 Non-Aboriginal 18 25 19 16 5 12 5 52 26 183

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 9 71 0 20 0 0 0 80 20 10
2017 Non-Aboriginal 32 55 3 7 2 0 0 88 9 218
2011 Aboriginal 20 60 0 20 0 0 0 80 20 10
2011 Non-Aboriginal 48 41 3 8 1 0 0 88 9 182

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 29 10 20 20 0 0 50 40 10
2017 Non-Aboriginal 44 36 5 13 3 0 0 80 16 218
2011 Aboriginal 62 30 9 0 0 0 0 91 0 10
2011 Non-Aboriginal 52 37 3 7 1 0 0 89 8 183

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 60 0 10 0 0 0 90 10 10
2017 Non-Aboriginal 51 39 6 4 1 0 0 90 5 217

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 75 21 2 2 0 0 0 96 2 218
2011 Aboriginal 71 20 9 0 0 0 0 91 0 10
2011 Non-Aboriginal 74 19 3 2 1 1 1 94 3 182

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 0 10 10 10 0 0 70 20 10
2017 Non-Aboriginal 63 22 5 7 3 0 0 86 10 217
2011 Aboriginal 62 20 9 10 0 0 0 81 10 10
2011 Non-Aboriginal 70 14 3 10 3 0 1 85 13 182

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 0 19 10 10 0 0 61 20 10
2017 Non-Aboriginal 75 16 3 3 2 0 0 92 5 218
2011 Aboriginal 62 19 10 10 0 0 0 80 10 10
2011 Non-Aboriginal 66 17 5 7 1 1 4 86 9 183

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 20 10 0 0 0 0 90 0 10
2017 Non-Aboriginal 85 8 4 1 1 0 2 94 2 218
2011 Aboriginal 71 19 0 10 0 0 0 90 10 10
2011 Non-Aboriginal 74 12 6 2 1 0 5 91 3 183

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 9 10 20 0 0 0 70 20 10
2017 Non-Aboriginal 62 22 5 6 2 0 2 87 8 218

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 39 0 0 0 0 0 100 0 10
2017 Non-Aboriginal 73 21 0 2 0 3 1 97 2 218
2011 Aboriginal 60 12 20 0 0 9 0 78 0 10
2011 Non-Aboriginal 69 17 4 4 0 2 5 92 4 183

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 0 100 10
2017 Non-Aboriginal 15 85 217

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 57 32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 32

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 32 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 37 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 44 32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 41 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 28 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 53 32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 31 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 32

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 54 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 25 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 59 32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 28 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 32

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 25 32

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 22 32

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 19 32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 26 31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 28 31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 23 31

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 26 31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 26 31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 45 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 31

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 16 31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 87 13 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 10 0 0 0 70 10 100 0 10
2017 Non-Aboriginal 20 16 14 6 2 35 7 62 14 217

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 31 20 10 0 30 0 58 14 10
2017 Non-Aboriginal 34 30 16 6 1 11 1 73 9 217
2011 Aboriginal 42 30 10 9 10 0 0 72 19 10
2011 Non-Aboriginal 36 34 11 3 3 12 1 79 7 183

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 0 100 10
2017 Non-Aboriginal 5 95 218

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 50 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 80 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 80 20 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 10 0 0 0 60 10 100 0 10
2017 Non-Aboriginal 17 12 17 0 0 45 8 62 2 218

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 31 10 0 0 40 0 84 0 10
2017 Non-Aboriginal 35 31 16 1 1 14 2 78 3 218
2011 Aboriginal 62 20 0 9 10 0 0 81 19 10
2011 Non-Aboriginal 40 33 13 1 1 13 0 84 1 183

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 0 100 10
2017 Non-Aboriginal 15 85 218

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 81 19 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 61 35 0 4 0 0 0 96 4 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 40 11 20 0 0 0 69 20 10
2017 Non-Aboriginal 24 44 10 11 1 1 9 75 13 217
2011 Aboriginal 20 70 10 0 0 0 0 90 0 10
2011 Non-Aboriginal 25 51 7 7 1 0 9 84 8 183

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 10 10 10 10 50 0 39 41 10
2017 Non-Aboriginal 7 14 14 10 3 42 10 43 27 218
2011 Aboriginal 0 22 49 10 0 20 0 27 13 10
2011 Non-Aboriginal 8 14 25 4 3 34 11 41 14 183

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 51 0 0 0 9 0 100 0 10
2017 Non-Aboriginal 41 26 10 3 0 11 9 84 4 218
2011 Aboriginal 30 31 10 0 10 19 0 76 12 10
2011 Non-Aboriginal 30 31 14 2 2 12 9 78 4 183

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 30 41 10 0 0 19 0 88 0 10
2017 Non-Aboriginal 34 29 12 4 1 13 8 79 6 218
2011 Aboriginal 20 41 19 10 0 10 0 68 11 10
2011 Non-Aboriginal 29 30 13 1 3 16 8 78 5 183
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 21 0 20 0 10 0 78 22 10
2017 Non-Aboriginal 65 22 5 5 2 1 0 88 7 218

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 21 0 10 0 20 0 87 13 10
2017 Non-Aboriginal 67 23 5 1 3 1 0 91 4 218

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 30 31 10 10 0 0 49 20 10
2017 Non-Aboriginal 31 47 10 6 3 1 0 80 10 218

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 40 30 21 0 9 0 44 23 10
2017 Non-Aboriginal 26 44 15 10 5 0 0 70 15 218

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 19 21 20 30 0 0 29 50 10
2017 Non-Aboriginal 12 23 24 19 21 0 2 35 41 218

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 20 39 10 21 0 0 30 31 10
2017 Non-Aboriginal 10 27 30 23 10 0 0 37 33 218

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 19 39 11 10 0 0 40 21 10
2017 Non-Aboriginal 12 31 29 21 6 0 0 43 28 217

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 29 10 40 10 0 0 40 50 10
2017 Non-Aboriginal 16 26 25 17 14 1 1 43 31 217

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 39 40 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 31 36 17 9 4 0 3 69 13 218

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 29 10 21 0 0 0 69 21 10
2017 Non-Aboriginal 23 35 23 10 8 0 0 59 18 216

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 40 39 0 0 21 0 0 79 21 10
2017 Non-Aboriginal 30 34 24 8 3 0 0 65 12 216

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 39 10 21 10 10 0 55 34 10
2017 Non-Aboriginal 22 35 26 13 4 0 0 57 17 216

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 59 0 0 21 0 0 79 21 10
2017 Non-Aboriginal 28 34 24 8 5 0 0 63 13 216

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 49 21 10 10 0 0 59 20 10
2017 Non-Aboriginal 25 39 21 13 2 0 0 64 15 216

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 49 10 10 0 0 0 80 10 10
2017 Non-Aboriginal 60 22 12 4 2 0 0 83 6 218

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 80 10 0 0 0 0 10 100 0 10
2017 Non-Aboriginal 79 10 5 3 1 1 2 91 4 218

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 70 21 9 0 0 0 0 91 0 10
2017 Non-Aboriginal 61 22 11 5 0 0 1 84 5 218

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 60 21 19 0 0 0 0 81 0 10
2017 Non-Aboriginal 67 18 10 2 3 0 0 85 5 217

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 20 0 0 0 0 30 100 0 10
2017 Non-Aboriginal 58 13 6 0 1 0 21 90 2 218

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 50 21 30 0 0 0 0 70 0 10
2017 Non-Aboriginal 60 21 13 2 1 0 3 83 3 217

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 69 0 11 10 0 0 10 77 11 10
2017 Non-Aboriginal 71 11 6 5 3 0 5 86 8 218

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 51 29 10 0 0 0 10 89 0 10
2017 Non-Aboriginal 46 32 14 5 0 0 2 80 6 218

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 30 39 31 0 0 0 30 31 10
2017 Non-Aboriginal 8 28 42 17 4 0 0 37 21 218

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 11 20 29 30 0 0 59 21 10
2017 Non-Aboriginal 4 25 40 23 8 0 0 31 29 218
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 21 30 10 30 0 0 10 90 10
2017 Non-Aboriginal 17 22 20 18 18 4 0 18 82 218

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 29 170

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 46 170

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 30 170

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 56 170

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 10 170

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 170

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-Aboriginal 2 46 19 13 8 12 167

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 16 24 13 21 17 3 5 44 41 171

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 5 11 13 21 45 2 3 16 70 170
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