2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 31 11 4 3 0 0 83 6 81
2017 Female gender 42 43 11 4 0 0 0 85 4 142
2014 Male gender 29 44 20 6 1 0 0 73 8 66
2014 Female gender 33 43 11 10 3 1 0 76 13 137
2011 Male gender 35 38 11 6 10 0 0 73 16 63
2011 Female gender 41 33 16 6 4 0 0 74 10 118
2008 Male gender 41 41 10 4 3 0 0 82 7 68
2008 Female gender 35 44 8 8 3 1 0 80 12 95

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 33 12 4 5 0 0 79 9 81
2017 Female gender 42 41 11 4 3 1 0 83 6 139

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 28 6 5 3 0 0 86 8 81
2017 Female gender 54 35 9 1 0 0 1 90 1 142
2014 Male gender 51 32 12 3 2 0 0 83 4 66
2014 Female gender 56 32 8 3 1 0 0 88 4 137
2011 Male gender 59 31 3 0 3 4 0 93 3 63
2011 Female gender 53 38 5 2 1 0 0 92 3 118

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 35 7 4 5 0 0 84 9 81
2017 Female gender 45 44 7 3 1 0 0 90 3 142
2014 Male gender 39 38 17 6 0 0 0 77 6 66
2014 Female gender 39 35 16 8 1 0 0 75 9 137
2011 Male gender 38 38 16 7 2 0 0 76 8 63
2011 Female gender 49 38 4 8 1 0 0 87 9 118
2008 Male gender 49 35 9 6 1 0 0 84 7 68
2008 Female gender 41 42 10 4 2 0 0 84 6 97

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 47 39 6 3 5 0 0 86 7 81
2017 Female gender 56 32 9 2 1 0 0 88 3 142
2014 Male gender 42 32 14 11 1 0 0 74 12 66
2014 Female gender 38 36 16 5 2 2 0 76 7 137
2011 Male gender 47 18 17 10 5 0 4 68 15 63
2011 Female gender 46 30 14 6 3 1 0 77 9 117

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 38 6 3 5 0 0 86 8 81
2017 Female gender 53 35 10 1 0 0 0 88 1 142
2014 Male gender 42 35 17 3 3 0 0 77 6 66
2014 Female gender 38 39 15 6 2 0 0 77 8 137
2011 Male gender 41 23 12 14 7 0 4 66 21 63
2011 Female gender 48 32 14 3 3 0 0 80 6 117
2008 Male gender 49 32 4 10 4 0 0 81 15 68
2008 Female gender 45 35 8 5 5 1 0 81 10 97

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 23 20 9 5 6 0 65 15 81
2017 Female gender 46 25 16 9 1 3 1 73 11 142
2014 Male gender 36 19 20 17 6 2 0 56 23 66
2014 Female gender 35 25 14 15 5 5 1 64 21 137
2011 Male gender 36 20 14 16 8 3 4 60 25 63
2011 Female gender 39 24 16 11 8 2 0 64 19 117
2008 Male gender 44 18 18 15 3 3 0 64 18 68
2008 Female gender 33 30 14 8 10 4 0 66 19 97
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 55 37 4 0 1 1 2 95 1 81
2017 Female gender 52 31 8 6 1 2 0 84 7 142
2014 Male gender 56 21 15 3 4 0 0 77 7 66
2014 Female gender 49 29 10 6 5 1 0 78 12 137
2011 Male gender 50 28 2 13 7 0 2 78 20 62
2011 Female gender 48 30 11 5 3 3 1 81 8 118
2008 Male gender 46 32 7 4 6 0 4 82 11 68
2008 Female gender 45 28 12 7 4 2 1 76 12 97

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 35 6 3 1 4 2 90 4 81
2017 Female gender 50 32 8 5 4 1 0 83 9 142
2014 Male gender 48 37 6 8 1 0 0 85 9 66
2014 Female gender 48 26 14 8 4 0 0 74 12 137
2011 Male gender 53 21 6 10 6 0 4 77 16 63
2011 Female gender 45 33 10 7 4 1 1 79 11 118
2008 Male gender 43 38 7 7 3 0 1 82 10 68
2008 Female gender 46 29 12 7 4 0 1 76 11 97

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 62 20 11 4 4 0 0 82 7 81
2017 Female gender 57 28 7 4 3 1 0 86 7 142
2014 Male gender 56 17 16 7 4 0 0 73 12 66
2014 Female gender 49 28 11 4 7 1 0 78 12 137

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 50 36 8 1 1 5 0 90 3 81
2017 Female gender 45 36 5 9 0 4 1 85 9 142
2014 Male gender 36 34 17 7 1 5 0 73 9 66
2014 Female gender 33 39 10 11 3 5 0 76 14 137
2011 Male gender 36 26 9 12 6 6 4 69 21 63
2011 Female gender 35 33 19 6 3 5 0 71 9 118

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 38 12 1 4 0 0 83 5 81
2017 Female gender 44 38 10 6 0 2 0 84 6 141
2014 Male gender 30 37 16 14 1 1 0 68 16 65
2014 Female gender 28 41 15 10 2 3 0 71 13 136
2011 Male gender 23 27 12 17 11 5 4 55 31 63
2011 Female gender 32 40 17 8 4 0 0 72 12 118
2008 Male gender 41 34 10 4 9 0 1 76 13 68
2008 Female gender 36 32 18 8 6 0 0 68 14 97

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 41 13 7 4 1 0 76 11 81
2017 Female gender 34 36 14 11 1 4 0 72 13 142
2014 Male gender 20 39 23 11 3 4 0 62 14 66
2014 Female gender 20 37 22 12 4 5 0 60 17 137
2011 Male gender 17 33 5 22 13 10 0 56 39 63
2011 Female gender 21 48 16 8 4 3 0 71 12 118
2008 Male gender 21 43 15 13 7 1 0 64 21 68
2008 Female gender 22 38 18 14 5 3 0 62 20 97

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 34 14 5 5 3 0 76 10 81
2017 Female gender 40 34 13 10 0 3 0 76 10 142
2014 Male gender 34 36 14 7 6 2 0 72 14 66
2014 Female gender 28 38 15 8 7 4 0 69 16 137
2011 Male gender 30 29 6 14 11 10 0 65 28 63
2011 Female gender 31 39 12 9 4 6 0 74 13 118
2008 Male gender 29 41 12 7 9 1 0 72 16 68
2008 Female gender 32 29 16 7 10 5 0 64 18 97

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 44 12 5 4 3 0 78 9 81
2017 Female gender 26 37 14 17 6 0 0 63 23 142
2014 Male gender 16 38 12 26 5 3 0 56 32 66
2014 Female gender 19 31 18 21 9 2 0 50 31 137
2011 Male gender 20 32 13 15 14 5 0 55 31 63
2011 Female gender 13 51 12 15 8 0 0 64 24 118
2008 Male gender 21 51 12 9 7 0 0 72 16 68
2008 Female gender 22 38 13 16 8 2 0 61 25 97
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 38 11 3 5 0 0 82 7 81
2017 Female gender 39 43 9 6 3 0 1 82 9 142
2014 Male gender 19 60 7 6 6 1 0 80 12 66
2014 Female gender 29 37 13 15 4 1 0 67 19 137
2011 Male gender 31 38 10 9 8 0 4 72 18 63
2011 Female gender 33 44 10 10 3 0 0 78 13 118

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 34 11 8 6 0 0 75 15 81
2017 Female gender 32 50 10 8 1 0 0 81 9 142

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 25 11 11 5 24 2 63 22 81
2017 Female gender 12 32 8 17 4 22 4 60 28 142
2014 Male gender 20 21 22 9 2 24 3 55 15 66
2014 Female gender 10 24 19 24 6 14 2 41 36 137

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 42 8 4 2 1 2 85 6 81
2017 Female gender 43 40 9 3 3 2 1 85 6 142
2014 Male gender 48 32 11 3 4 0 1 82 7 66
2014 Female gender 37 35 10 12 5 1 0 73 17 137
2011 Male gender 36 35 7 6 13 0 4 74 20 63
2011 Female gender 30 46 10 8 3 2 1 78 12 118
2008 Male gender 31 41 10 10 6 0 1 73 16 68
2008 Female gender 32 40 10 11 5 1 0 73 17 96

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 24 10 7 0 0 4 83 7 29
2017 Female gender 29 38 9 12 0 9 3 77 13 34
2014 Male gender 40 32 8 17 0 4 0 74 17 25
2014 Female gender 24 29 22 15 3 3 5 58 19 41

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 32 8 5 3 1 0 84 7 81
2017 Female gender 48 34 6 7 2 2 0 84 10 141
2014 Male gender 47 35 5 9 3 1 0 83 12 66
2014 Female gender 37 36 11 11 4 1 1 74 15 137
2011 Male gender 46 23 9 11 5 5 0 73 17 63
2011 Female gender 51 30 8 7 3 1 1 82 9 118
2008 Male gender 41 37 7 10 4 0 0 78 15 68
2008 Female gender 38 33 10 11 2 3 2 75 14 96

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 29 10 1 4 15 0 83 6 81
2017 Female gender 41 28 11 9 2 9 1 75 12 142
2014 Male gender 44 27 8 8 1 12 0 81 11 66
2014 Female gender 38 27 12 12 5 5 1 70 18 137
2011 Male gender 46 17 14 11 3 5 4 69 15 63
2011 Female gender 49 24 10 7 5 5 1 77 12 118
2008 Male gender 37 35 12 7 4 4 0 75 12 68
2008 Female gender 40 27 16 9 5 3 0 69 15 96

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 40 15 9 2 0 0 74 11 81
2017 Female gender 29 49 11 11 1 0 0 77 12 142
2014 Male gender 25 48 9 14 2 0 3 75 16 66
2014 Female gender 29 41 10 16 4 0 1 70 20 137
2011 Male gender 28 37 17 8 3 0 7 70 12 63
2011 Female gender 39 47 6 3 3 0 2 88 6 117
2008 Male gender 37 38 12 7 3 0 3 77 11 68
2008 Female gender 32 36 9 15 6 1 0 69 21 96

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 36 7 1 3 0 0 89 4 81
2017 Female gender 47 38 10 4 1 0 0 85 5 142
2014 Male gender 45 40 10 4 0 0 0 85 4 66
2014 Female gender 42 35 10 7 4 0 2 79 11 137
2011 Male gender 49 33 7 10 2 0 0 82 11 63
2011 Female gender 49 38 9 2 2 0 0 87 4 117
2008 Male gender 49 37 7 4 3 0 0 85 7 68
2008 Female gender 40 43 5 5 6 0 0 84 11 97

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 39 6 1 0 0 0 92 1 81
2017 Female gender 46 46 5 3 0 0 0 92 3 142
2014 Male gender 56 32 6 3 3 0 0 88 6 66
2014 Female gender 43 42 5 7 1 0 1 86 9 137
2011 Male gender 50 40 3 3 0 0 4 93 3 63
2011 Female gender 47 45 3 2 3 0 0 92 5 118
2008 Male gender 57 32 7 0 3 0 0 90 3 68
2008 Female gender 45 39 11 1 4 0 0 83 5 96

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 31 13 4 9 0 0 74 12 81
2017 Female gender 26 40 15 14 3 2 0 68 17 141
2014 Male gender 21 41 17 9 8 3 1 65 18 66
2014 Female gender 24 38 16 15 6 1 0 62 21 137
2011 Male gender 22 38 14 10 11 2 5 63 22 63
2011 Female gender 33 39 13 7 4 2 2 75 12 118
2008 Male gender 31 35 9 19 6 0 0 66 25 68
2008 Female gender 26 42 13 9 5 4 0 71 15 97

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 23 15 11 18 4 0 54 30 81
2017 Female gender 20 33 8 26 9 3 1 55 36 142
2014 Male gender 17 26 11 23 20 1 3 44 45 66
2014 Female gender 10 23 14 23 25 4 0 34 51 137
2011 Male gender 16 26 20 12 19 3 4 45 33 63
2011 Female gender 16 25 18 18 17 2 4 43 38 118
2008 Male gender 16 24 21 13 19 1 4 43 35 67
2008 Female gender 18 34 13 16 17 3 0 54 33 96

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 40 6 6 3 0 0 85 9 81
2017 Female gender 38 41 12 8 1 0 0 79 9 142
2014 Male gender 33 46 12 6 3 0 0 78 9 66
2014 Female gender 24 49 12 11 4 0 0 73 15 137
2011 Male gender 37 35 8 7 9 4 0 75 17 63
2011 Female gender 33 46 10 11 1 0 0 78 12 118

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 31 18 4 6 0 0 72 10 81
2017 Female gender 42 39 13 5 1 0 0 81 6 142
2014 Male gender 28 39 12 12 6 0 1 69 18 66
2014 Female gender 29 39 12 15 4 1 1 69 19 136

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 38 8 5 2 1 1 84 8 81
2017 Female gender 43 40 6 10 0 0 0 83 10 142
2014 Male gender 37 38 12 9 3 0 0 76 12 66
2014 Female gender 36 36 15 9 3 0 0 73 12 137
2011 Male gender 39 34 6 8 8 4 0 76 17 62
2011 Female gender 42 38 11 6 2 1 1 81 8 117

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 37 15 9 1 1 0 75 10 81
2017 Female gender 28 44 19 4 1 4 0 74 6 141

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 31 16 6 1 0 0 76 8 81
2017 Female gender 51 33 4 9 3 0 0 85 12 142
2014 Male gender 44 30 12 12 2 0 0 74 14 66
2014 Female gender 43 34 11 7 6 0 0 77 12 136
2011 Male gender 43 36 5 14 2 0 0 80 16 63
2011 Female gender 50 34 0 10 5 0 1 85 15 118

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 22 12 13 4 1 8 68 18 81
2017 Female gender 33 30 10 11 6 3 8 70 19 142
2014 Male gender 29 31 13 12 3 0 11 68 17 66
2014 Female gender 33 33 6 9 7 1 12 75 18 137
2011 Male gender 20 30 12 13 16 4 6 55 32 63
2011 Female gender 27 31 9 14 10 1 7 64 26 118
2008 Male gender 22 28 16 13 10 1 9 56 26 68
2008 Female gender 38 24 15 8 6 2 7 68 16 96

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 46 21 5 0 0 0 73 5 81
2017 Female gender 32 35 23 6 4 1 0 68 9 142
2014 Male gender 30 42 17 5 6 0 0 72 11 66
2014 Female gender 28 41 17 9 4 0 1 70 13 137
2011 Male gender 20 46 16 8 7 0 4 69 15 63
2011 Female gender 31 36 18 9 6 0 0 67 15 117
2008 Male gender 15 49 22 9 6 0 0 63 15 68
2008 Female gender 31 33 20 12 3 0 1 65 16 97

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 27 3 3 1 4 2 93 4 81
2017 Female gender 64 20 5 4 1 3 2 90 5 142
2014 Male gender 51 26 11 5 3 3 1 81 8 66
2014 Female gender 62 20 9 2 4 3 1 85 6 137
2011 Male gender 45 28 8 11 2 7 0 78 14 63
2011 Female gender 50 25 3 6 7 5 4 82 15 118

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 29 31 40 81
2017 Female gender 26 36 38 141
2014 Male gender 36 25 38 66
2014 Female gender 33 24 43 136
2011 Male gender 28 26 46 63
2011 Female gender 36 34 30 118

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 18 21 49 0 3 8 23
2017 Female gender 20 27 38 6 7 3 37
2014 Male gender 4 13 61 8 9999 13 24
2014 Female gender 2 24 53 15 9999 6 46
2011 Male gender 6 22 44 28 9999 0 18
2011 Female gender 0 13 61 7 9999 18 43
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 34 5 5 0 0 0 90 5 81
2017 Female gender 50 39 8 2 1 0 0 89 3 142
2014 Male gender 52 38 7 0 3 0 0 89 3 66
2014 Female gender 45 40 7 7 2 0 0 85 8 137
2011 Male gender 47 37 3 3 6 0 4 87 10 63
2011 Female gender 46 48 2 2 2 0 0 94 4 118
2008 Male gender 44 43 3 4 3 3 0 89 8 68
2008 Female gender 41 38 14 3 3 0 0 79 6 97

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 38 13 6 0 0 0 81 6 81
2017 Female gender 34 47 7 10 1 1 0 82 11 142
2014 Male gender 29 30 18 13 7 1 0 60 21 66
2014 Female gender 27 43 13 12 4 1 0 71 15 137
2011 Male gender 25 38 6 18 6 7 0 68 26 63
2011 Female gender 33 52 8 4 2 0 0 85 7 118

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 19 35 28 10 0 5 40 24 81
2017 Female gender 4 24 44 19 6 1 1 26 29 142
2014 Male gender 8 20 41 23 1 3 3 26 30 66
2014 Female gender 5 15 44 26 7 1 1 34 21 136
2011 Male gender 13 22 49 8 4 4 0 13 36 63
2011 Female gender 3 23 36 20 15 2 1 36 27 118
2008 Male gender 15 22 40 16 6 0 1 22 37 68
2008 Female gender 3 21 48 12 8 5 2 22 26 97

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 12 35 27 16 0 7 45 17 81
2017 Female gender 4 21 27 27 16 2 3 45 27 142
2014 Male gender 4 15 40 32 4 3 1 38 21 66
2014 Female gender 5 11 31 31 19 2 1 51 17 137
2011 Male gender 11 20 22 25 18 4 0 45 33 63
2011 Female gender 4 15 28 27 21 2 3 50 21 118
2008 Male gender 7 22 25 33 12 0 0 45 30 67
2008 Female gender 4 18 31 26 14 6 1 43 24 95

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 25 29 19 13 1 3 33 36 81
2017 Female gender 9 29 35 16 9 0 2 25 39 141
2014 Male gender 14 22 36 19 4 0 4 25 37 66
2014 Female gender 12 30 32 20 4 1 1 25 43 136
2011 Male gender 24 14 31 15 11 5 0 27 40 63
2011 Female gender 12 17 41 18 9 1 3 28 30 117
2008 Male gender 9 22 43 16 9 1 0 25 31 68
2008 Female gender 14 16 35 19 7 5 3 28 34 97

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 21 41 22 8 0 3 31 26 81
2017 Female gender 7 22 44 20 7 0 1 27 30 141
2014 Male gender 5 20 43 24 4 1 3 29 26 66
2014 Female gender 11 22 35 23 9 0 1 32 33 136
2011 Male gender 9 11 44 24 8 4 0 33 21 63
2011 Female gender 4 12 42 25 15 0 1 41 17 118
2008 Male gender 6 25 34 29 6 0 0 35 31 68
2008 Female gender 4 13 32 31 15 2 2 48 18 97

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 16 33 26 15 0 6 44 21 81
2017 Female gender 13 20 32 17 11 2 4 30 36 141
2014 Male gender 2 23 31 30 7 3 4 40 27 66
2014 Female gender 10 19 29 25 12 2 2 38 31 136
2011 Male gender 19 16 36 15 9 4 1 26 37 63
2011 Female gender 14 19 33 18 15 1 0 33 33 117
2008 Male gender 7 24 37 19 13 0 0 32 31 68
2008 Female gender 5 13 29 24 19 4 6 47 21 97

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 16 34 23 11 1 4 36 28 81
2017 Female gender 9 24 32 21 8 0 5 30 35 142
2014 Male gender 9 16 30 30 7 3 4 40 27 66
2014 Female gender 7 19 26 29 16 2 2 46 27 136
2011 Male gender 17 17 24 20 17 4 1 38 36 63
2011 Female gender 9 17 28 22 18 3 3 42 28 118
2008 Male gender 10 18 37 22 12 0 1 34 28 68
2008 Female gender 6 16 27 29 14 3 4 47 24 97

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 15 33 24 13 2 6 41 23 80
2017 Female gender 7 18 40 17 14 1 3 32 26 141
2014 Male gender 12 20 36 23 3 1 4 27 34 66
2014 Female gender 5 21 42 20 9 2 1 30 26 136

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 29 6 5 1 0 0 88 6 81
2017 Female gender 53 32 5 6 4 0 0 85 11 142
2014 Male gender 58 28 8 6 0 0 0 86 6 66
2014 Female gender 51 31 6 7 3 1 0 83 11 137

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 71 26 1 0 1 0 0 98 1 81
2017 Female gender 56 35 7 1 1 0 0 91 2 142
2014 Male gender 67 27 0 5 1 0 0 94 6 65
2014 Female gender 50 36 6 5 2 0 0 87 7 136

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 37 11 2 1 6 0 84 4 81
2017 Female gender 46 37 6 4 0 6 0 88 5 142
2014 Male gender 39 32 17 2 1 9 0 78 3 66
2014 Female gender 49 35 8 1 2 4 0 88 4 137

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 41 6 4 2 4 0 87 6 81
2017 Female gender 50 37 5 4 1 2 0 89 6 142
2014 Male gender 48 36 8 5 1 3 0 86 6 65
2014 Female gender 47 42 4 5 1 1 0 90 6 137
2011 Male gender 41 35 12 6 3 4 0 78 10 63
2011 Female gender 46 43 4 4 3 0 0 89 7 118

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 60 26 9 2 3 0 0 86 5 81
2017 Female gender 60 35 4 1 0 0 0 95 1 142
2014 Male gender 55 36 6 2 1 0 0 91 3 66
2014 Female gender 55 36 3 3 3 0 0 91 6 137
2011 Male gender 45 32 11 5 3 4 0 80 8 63
2011 Female gender 53 40 4 1 2 1 0 93 3 118
2008 Male gender 53 31 7 7 1 0 0 84 9 68
2008 Female gender 49 35 9 4 2 0 0 85 6 97

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 25 13 7 3 13 3 73 12 81
2017 Female gender 29 34 12 12 3 6 4 71 16 142
2014 Male gender 33 29 15 5 3 8 7 73 9 66
2014 Female gender 32 28 16 10 6 7 2 66 17 136

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 57 33 8 1 0 1 0 91 1 81
2017 Female gender 58 33 4 1 0 4 0 95 1 141
2014 Male gender 61 27 3 5 0 3 1 92 5 66
2014 Female gender 45 35 10 8 1 2 0 81 9 137
2011 Male gender 52 26 8 6 2 7 0 84 8 63
2011 Female gender 59 31 9 0 1 0 0 90 1 118

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 35 13 4 4 4 0 79 8 81
2017 Female gender 41 33 11 11 2 2 0 76 13 142
2014 Male gender 50 29 12 7 1 0 0 79 9 66
2014 Female gender 39 40 4 11 5 1 0 80 16 137
2011 Male gender 42 38 5 7 2 7 0 85 10 63
2011 Female gender 50 33 6 5 3 1 2 85 9 118
2008 Male gender 35 32 16 3 7 4 1 72 11 68
2008 Female gender 34 28 13 10 10 4 0 65 22 96

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 37 16 5 4 6 0 74 9 81
2017 Female gender 37 32 14 9 2 6 0 73 12 142
2014 Male gender 33 38 14 9 1 4 0 75 11 66
2014 Female gender 29 41 13 8 4 5 0 74 12 137
2011 Male gender 41 27 15 6 2 5 4 75 9 63
2011 Female gender 45 35 9 7 2 2 0 82 9 117

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 20 19 10 9 17 1 55 23 81
2017 Female gender 27 18 15 12 9 16 4 56 26 142
2014 Male gender 21 14 15 17 14 18 2 43 38 66
2014 Female gender 18 22 23 14 10 10 3 46 28 137
2011 Male gender 13 23 17 16 10 15 7 46 33 63
2011 Female gender 20 24 20 16 4 9 7 53 23 118

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 50 2 5 5 0 0 88 10 81
2017 Female gender 29 59 3 9 1 0 0 88 10 142
2014 Male gender 39 56 1 3 0 0 0 95 3 66
2014 Female gender 40 42 5 12 1 0 0 83 12 137
2011 Male gender 44 38 5 10 3 0 0 82 13 63
2011 Female gender 48 40 3 7 1 0 0 88 8 117
2008 Male gender 43 46 4 6 1 0 0 88 7 68
2008 Female gender 39 48 4 5 3 0 0 88 8 97

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 35 5 12 5 0 0 78 17 81
2017 Female gender 45 37 4 12 3 0 0 82 14 142
2014 Male gender 48 30 9 9 3 0 0 79 12 66
2014 Female gender 51 34 7 7 2 0 0 84 9 136
2011 Male gender 54 31 3 8 0 4 0 88 8 63
2011 Female gender 54 37 2 7 1 0 0 91 7 118

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 54 38 7 1 0 0 0 92 1 81
2017 Female gender 48 42 4 5 1 0 0 89 6 141
2014 Male gender 56 28 6 11 0 0 0 83 11 66
2014 Female gender 55 34 7 3 1 1 0 90 4 136

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 78 19 0 2 0 0 0 98 2 80
2017 Female gender 74 21 3 2 0 0 0 95 2 142
2014 Male gender 77 18 2 1 0 0 2 97 1 66
2014 Female gender 75 18 3 2 1 1 0 94 3 137
2011 Male gender 75 17 3 2 2 2 0 93 3 63
2011 Female gender 75 19 3 2 0 0 2 96 2 117
2008 Male gender 75 16 4 1 3 0 0 91 4 68
2008 Female gender 67 26 4 3 0 0 0 93 3 97

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 67 25 5 4 0 0 0 91 4 81
2017 Female gender 63 19 5 9 4 1 0 82 13 141
2014 Male gender 71 14 3 6 1 1 3 89 8 66
2014 Female gender 60 25 5 4 4 0 0 86 9 137
2011 Male gender 76 8 0 8 3 0 5 88 12 63
2011 Female gender 66 17 4 10 2 0 1 83 13 117
2008 Male gender 63 26 4 1 1 1 1 92 3 68
2008 Female gender 59 20 5 10 5 0 1 79 16 97

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 69 23 4 2 0 0 1 94 3 81
2017 Female gender 80 9 4 4 3 0 0 89 6 142
2014 Male gender 71 18 1 3 3 0 3 92 6 66
2014 Female gender 71 16 3 7 2 0 2 88 9 137
2011 Male gender 67 11 2 11 2 5 3 84 14 63
2011 Female gender 68 16 7 4 1 0 4 87 5 118
2008 Male gender 66 15 9 3 1 0 6 86 5 68
2008 Female gender 64 14 4 10 3 1 3 82 14 97

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 82 6 5 1 1 0 4 92 3 81
2017 Female gender 86 8 4 1 1 0 0 94 2 142
2014 Male gender 85 8 3 2 0 0 3 95 2 66
2014 Female gender 79 11 2 4 2 0 2 92 6 137
2011 Male gender 76 8 3 3 0 0 10 93 4 63
2011 Female gender 74 12 7 2 0 0 5 91 2 118
2008 Male gender 79 10 6 0 0 0 4 94 0 68
2008 Female gender 74 11 5 3 2 0 4 89 5 97

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 18 10 4 0 1 3 86 4 81
2017 Female gender 62 24 3 8 3 0 0 86 11 142
2014 Male gender 62 24 3 2 3 2 5 92 5 66
2014 Female gender 61 25 4 4 4 0 2 88 8 137

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 70 21 1 1 0 5 1 97 1 81
2017 Female gender 74 21 0 3 0 1 1 97 3 142
2014 Male gender 68 27 0 1 0 0 3 99 1 66
2014 Female gender 75 19 2 2 0 1 1 96 2 137
2011 Male gender 72 9 1 5 0 3 10 93 5 63
2011 Female gender 68 19 6 2 0 2 5 92 2 118
2008 Male gender 63 26 4 1 0 0 4 94 2 68
2008 Female gender 65 17 8 2 2 2 4 87 4 96

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 13 87 80
2017 Female gender 16 84 142
2014 Male gender 14 86 66
2014 Female gender 20 80 137

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Male gender 49 10
2017 Female gender 45 22
2014 Female gender 32 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 10
2017 Female gender 55 22
2014 Female gender 78 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 22
2014 Female gender 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2014 Female gender 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Female gender 29 22
2014 Female gender 32 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 10
2017 Female gender 27 22
2014 Female gender 53 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 10
2017 Female gender 36 22
2014 Female gender 38 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Male gender 59 10
2017 Female gender 33 22
2014 Female gender 26 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Male gender 50 10
2014 Female gender 43 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Male gender 51 10
2017 Female gender 54 22
2014 Female gender 54 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Female gender 27 22
2014 Female gender 29 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2017 Female gender 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Male gender 0 10
2014 Female gender 0 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Female gender 17 28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Male gender 71 10
2017 Female gender 46 22
2014 Female gender 56 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 Female gender 21 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Male gender 60 10
2017 Female gender 59 22
2014 Female gender 72 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Female gender 32 22
2014 Female gender 44 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Female gender 18 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Female gender 25 28

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 22
2014 Female gender 18 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 22
2014 Female gender 0 28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Female gender 32 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Female gender 23 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Female gender 22 22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Female gender 31 22
2014 Female gender 18 28

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Female gender 23 22

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 22

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Female gender 23 22
2014 Female gender 28 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Female gender 28 22
2014 Female gender 50 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 22
2014 Female gender 0 28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Female gender 46 22
2014 Female gender 49 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 90 10 10
2017 Female gender 86 14 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 14 12 5 1 38 6 66 12 80
2017 Female gender 18 17 15 6 3 34 7 61 15 142
2014 Male gender 10 10 14 3 4 52 6 49 18 66
2014 Female gender 9 17 18 7 4 32 12 48 19 137

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 26 16 6 3 10 0 72 10 80
2017 Female gender 30 34 15 6 1 12 2 74 8 142
2014 Male gender 25 29 12 8 4 21 0 69 15 66
2014 Female gender 25 25 23 6 4 15 2 60 12 137
2011 Male gender 28 35 10 6 1 15 4 79 10 63
2011 Female gender 39 29 12 3 5 11 1 77 9 118

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 5 95 142
2014 Female gender 6 94 136

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 12 15 0 1 40 7 70 2 81
2017 Female gender 13 12 17 1 0 48 9 58 2 142
2014 Male gender 15 9 14 0 3 53 6 59 7 66
2014 Female gender 12 9 19 1 1 42 17 49 5 137

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 38 31 14 0 4 13 1 80 4 81
2017 Female gender 33 32 17 1 0 15 1 78 2 142
2014 Male gender 31 29 14 3 3 20 0 75 8 66
2014 Female gender 30 20 20 2 1 25 3 68 4 137
2011 Male gender 37 34 11 2 0 12 4 85 2 63
2011 Female gender 44 30 13 0 2 12 0 84 2 118

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 9 91 81
2017 Female gender 18 82 142
2014 Male gender 11 89 66
2014 Female gender 18 82 137

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 80 20 25
2014 Female gender 96 4 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Female gender 65 30 0 5 0 0 0 95 5 20
2014 Female gender 61 35 4 0 0 0 0 96 0 23

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 41 11 12 2 1 10 72 16 81
2017 Female gender 26 45 9 12 0 1 7 77 13 141
2014 Male gender 23 41 11 8 2 1 14 76 11 66
2014 Female gender 24 55 6 6 1 1 8 86 7 137
2011 Male gender 21 49 9 9 2 4 7 78 12 63
2011 Female gender 28 51 6 5 0 0 9 88 6 118
2008 Male gender 18 44 13 9 4 0 12 70 15 68
2008 Female gender 18 47 13 11 2 5 3 71 15 97

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 12 14 10 4 41 9 45 28 81
2017 Female gender 5 16 14 10 3 42 10 43 28 142
2014 Male gender 6 10 14 8 6 38 18 37 31 66
2014 Female gender 3 13 21 6 2 42 13 36 16 137
2011 Male gender 3 20 26 5 5 33 8 40 16 63
2011 Female gender 9 11 23 4 2 37 13 41 13 118

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 30 7 1 1 10 10 87 3 81
2017 Female gender 42 26 11 3 0 11 7 83 3 142
2014 Male gender 32 21 9 5 0 15 17 79 7 66
2014 Female gender 35 27 14 4 4 9 7 73 10 137
2011 Male gender 19 33 20 0 3 20 5 69 4 63
2011 Female gender 35 34 10 2 1 10 9 84 4 118
2008 Male gender 24 43 12 0 1 9 12 83 2 68
2008 Female gender 38 28 10 4 2 15 3 80 8 96

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 29 16 1 2 14 7 75 5 81
2017 Female gender 37 29 9 4 1 12 8 82 6 142
2014 Male gender 31 17 14 5 3 14 17 68 11 66
2014 Female gender 35 30 14 5 1 8 7 77 8 137
2011 Male gender 17 25 19 2 7 26 5 61 12 63
2011 Female gender 34 35 9 0 2 11 9 87 2 118
2008 Male gender 34 31 12 3 0 7 13 81 4 68
2008 Female gender 33 23 25 4 1 14 0 65 6 97
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 64 25 7 0 3 2 0 90 3 81
2017 Female gender 65 22 4 8 1 1 0 88 9 142

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 63 26 7 0 3 1 0 90 3 81
2017 Female gender 69 22 4 1 2 1 0 93 3 142

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 41 11 6 4 3 0 79 10 81
2017 Female gender 29 51 12 6 3 0 0 80 8 142

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 28 41 20 6 5 0 0 69 11 81
2017 Female gender 24 45 13 12 4 1 0 71 16 142

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 22 23 17 26 0 1 33 44 81
2017 Female gender 12 24 24 20 18 0 2 37 39 142

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 13 25 29 28 6 0 0 37 34 81
2017 Female gender 9 28 31 19 13 1 0 36 32 142

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 25 32 24 4 0 0 41 28 81
2017 Female gender 11 34 28 19 7 1 1 46 26 142

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 19 32 23 15 10 1 0 51 26 80
2017 Female gender 14 24 26 20 15 1 1 38 35 142

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 32 24 7 2 0 2 65 10 81
2017 Female gender 32 38 13 9 4 1 3 73 13 142

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 31 27 11 5 0 0 58 15 79
2017 Female gender 23 37 20 10 9 0 0 60 19 142

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 34 21 8 3 0 0 68 10 79
2017 Female gender 29 35 23 8 4 0 0 64 12 142

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 32 24 10 6 0 0 59 17 79
2017 Female gender 17 39 27 15 2 1 0 56 17 142

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 32 26 5 6 0 0 63 11 79
2017 Female gender 27 37 22 8 5 0 1 65 13 142

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 34 23 18 0 0 0 59 18 79
2017 Female gender 24 42 20 11 3 0 0 66 14 142

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 62 22 12 4 1 0 0 83 5 81
2017 Female gender 59 24 11 4 2 0 1 83 6 142

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 76 14 3 3 1 1 2 93 4 81
2017 Female gender 80 8 6 3 1 0 3 90 4 142

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 71 17 9 1 0 0 1 90 1 81
2017 Female gender 54 25 12 6 1 0 1 80 7 142

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 75 16 5 2 1 0 0 91 4 81
2017 Female gender 62 19 13 2 3 0 1 82 5 142

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 65 15 7 0 1 0 12 91 1 81
2017 Female gender 53 13 6 1 1 0 27 90 2 142

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 19 17 3 3 0 0 78 5 81
2017 Female gender 60 22 11 1 1 1 4 86 2 141

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 73 9 3 9 2 0 4 85 12 81
2017 Female gender 70 12 7 3 4 0 5 86 7 142

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 28 14 3 0 1 2 83 3 81
2017 Female gender 42 36 14 6 1 0 1 79 7 142

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 24 42 15 8 0 0 35 23 81
2017 Female gender 6 32 42 17 2 0 0 38 20 142

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 28 26 32 9 0 0 40 34 81
2017 Female gender 3 23 46 19 9 0 0 28 26 142
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 15 24 25 11 22 4 0 16 84 81
2017 Female gender 18 21 17 21 17 4 1 19 81 142

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 65
2017 Female gender 28 109

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 42 65
2017 Female gender 48 109

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 20 65
2017 Female gender 36 109

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 51 65
2017 Female gender 61 109

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 15 65
2017 Female gender 7 109

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 41 65
2017 Female gender 35 109

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 2 53 20 9 3 12 65
2017 Female gender 3 41 18 15 10 13 107

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 23 13 20 17 3 6 45 40 66
2017 Female gender 14 25 14 22 17 3 5 43 42 109

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 14 13 26 32 4 6 21 64 66
2017 Female gender 4 8 13 17 54 0 4 12 74 108
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