2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	39	11	5	1	0	83	6	148
2017	First official language - French	46	39	13	3	0	0	85	3	78
2014	First official language - English	31	41	13	11	3	1	73	14	133
2014	First official language - French	29	44	18	7	3	0	73	9	76
2011	First official language - English	34	35	14	8	9	0	69	17	125
2011	First official language - French	49	34	15	1	0	0	84	1	70
2008	First official language - English	36	41	13	8	3	0	76	11	101
2008	First official language - French	39	48	3	5	3	2	89	8	64

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	37	8	4	5	1	0	83	9	147
2017	First official language - French	38	39	18	4	1	0	0	77	5	76

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	54	32	8	4	1	0	1	87	5	147
2017	First official language - French	56	35	9	0	0	0	0	91	0	78
2014	First official language - English	56	32	7	4	1	0	0	88	5	133
2014	First official language - French	48	34	13	3	1	0	0	83	4	76
2011	First official language - English	52	37	5	2	2	2	0	90	5	125
2011	First official language - French	61	37	3	0	0	0	0	97	0	70

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	42	7	3	3	86	6	147
2017	First official language - French	48	40	8	4	0	89	4	78
2014	First official language - English	39	35	17	8	2	74	9	133
2014	First official language - French	38	39	15	8	0	77	8	76
2011	First official language - English	41	37	9	11	2	78	13	125
2011	First official language - French	51	41	7	1	0	92	1	70
2008	First official language - English	39	39	14	6	3	78	9	103
2008	First official language - French	52	42	3	3	0	94	3	64

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	53	33	7	3	3	0	0	86	6	148
2017	First official language - French	52	38	9	1	0	0	0	90	1	78
2014	First official language - English	38	36	15	8	2	1	0	74	11	133
2014	First official language - French	39	36	15	6	1	3	0	77	8	76
2011	First official language - English	37	27	19	9	6	1	2	65	15	124
2011	First official language - French	57	30	10	3	0	0	0	87	3	70

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	33	7	3	3	0	0	87	6	148
2017	First official language - French	44	44	11	0	0	0	0	89	0	78
2014	First official language - English	38	37	15	7	3	0	0	75	10	133
2014	First official language - French	38	40	17	5	0	0	0	77	5	76
2011	First official language - English	39	28	14	10	6	0	2	69	17	124
2011	First official language - French	53	34	10	3	0	0	0	87	3	70
2008	First official language - English	38	38	6	12	7	0	0	76	18	103
2008	First official language - French	59	27	9	2	2	2	0	87	3	64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	43	23	15	10	3	4	1	70	14	148
2017	First official language - French	40	27	22	6	1	4	0	70	8	78
2014	First official language - English	35	22	18	12	7	4	1	61	20	133
2014	First official language - French	33	22	13	25	4	3	0	57	30	76
2011	First official language - English	31	23	18	16	10	0	2	55	26	124
2011	First official language - French	46	24	13	7	4	6	0	75	12	70
2008	First official language - English	34	26	13	13	11	4	0	63	24	103
2008	First official language - French	42	22	20	9	3	3	0	66	13	64

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	31	5	4	1	3	1	89	6	148
2017	First official language - French	49	37	9	4	0	1	0	87	4	78
2014	First official language - English	52	28	12	4	3	1	0	81	7	133
2014	First official language - French	48	25	11	9	8	0	0	72	17	76
2011	First official language - English	47	29	9	8	6	2	1	77	13	124
2011	First official language - French	53	30	6	7	1	1	1	85	9	70
2008	First official language - English	41	30	13	6	6	1	4	74	12	103
2008	First official language - French	52	30	8	6	3	2	0	83	10	64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	50	33	6	4	3	3	1	86	8	148
2017	First official language - French	51	33	9	5	1	1	0	85	6	78
2014	First official language - English	51	28	11	7	3	0	0	78	10	133
2014	First official language - French	42	32	12	10	4	0	0	74	14	76
2011	First official language - English	45	28	11	7	6	0	2	75	13	125
2011	First official language - French	49	34	6	7	3	1	0	84	10	70
2008	First official language - English	44	30	11	9	6	0	1	75	15	103
2008	First official language - French	45	36	9	5	3	0	2	83	8	64

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	59	24	8	4	4	1	84	8	148
2017	First official language - French	57	29	9	4	1	0	86	5	78
2014	First official language - English	52	25	12	4	6	1	78	10	133
2014	First official language - French	46	27	12	9	6	0	72	16	76

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	53	31	5	5	1	3	1	88	6	148
2017	First official language - French	33	44	9	6	0	8	0	83	7	78
2014	First official language - English	37	38	9	8	2	5	0	80	11	133
2014	First official language - French	26	37	18	13	4	3	0	64	17	76
2011	First official language - English	32	28	18	11	5	5	2	64	17	125
2011	First official language - French	42	38	11	3	1	6	0	84	4	70

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	50	34	9	5	2	0	0	84	7	147
2017	First official language - French	33	46	14	3	0	4	0	83	3	78
2014	First official language - English	33	38	15	11	1	2	0	72	12	131
2014	First official language - French	20	42	17	13	4	4	0	64	18	76
2011	First official language - English	26	31	18	15	7	2	2	59	23	125
2011	First official language - French	34	42	13	7	3	1	0	77	10	70
2008	First official language - English	31	35	14	11	9	0	1	67	20	103
2008	First official language - French	48	30	16	2	5	0	0	78	6	64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	42	34	8	13	3	1	76	16	148
2017	First official language - French	21	46	22	4	0	8	72	4	78
2014	First official language - English	22	38	18	14	4	4	62	19	133
2014	First official language - French	15	35	28	11	5	5	54	17	76
2011	First official language - English	14	45	13	16	9	4	61	26	125
2011	First official language - French	30	38	14	8	1	8	74	11	70
2008	First official language - English	14	40	20	17	8	2	54	25	103
2008	First official language - French	33	42	9	9	3	3	77	13	64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	30	10	11	3	1	75	14	148
2017	First official language - French	32	41	18	4	0	6	77	4	78
2014	First official language - English	33	34	12	10	8	2	68	19	133
2014	First official language - French	22	43	20	4	5	5	69	10	76
2011	First official language - English	25	35	13	10	9	9	65	21	125
2011	First official language - French	40	36	6	13	1	4	79	15	70
2008	First official language - English	25	31	17	11	12	4	59	23	103
2008	First official language - French	39	39	9	2	6	5	82	8	64

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	38	10	12	7	2	70	20	148
2017	First official language - French	24	43	19	12	0	1	68	13	78
2014	First official language - English	19	29	17	26	8	2	48	34	133
2014	First official language - French	17	39	15	17	9	3	58	27	76
2011	First official language - English	8	47	12	18	13	3	56	32	125
2011	First official language - French	29	40	13	14	4	0	69	18	70
2008	First official language - English	15	47	14	14	11	1	62	25	103
2008	First official language - French	31	39	11	13	5	2	71	17	64

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	40	10	3	5	0	1	81	9	148
2017	First official language - French	38	43	10	8	1	0	0	81	9	78
2014	First official language - English	24	48	11	10	6	2	0	73	16	133
2014	First official language - French	28	42	12	16	3	0	0	69	19	76
2011	First official language - English	30	41	10	13	5	0	2	72	18	125
2011	First official language - French	33	50	8	4	4	0	0	83	9	70

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	40	11	11	4	0	0	74	15	148
2017	First official language - French	37	50	10	2	1	0	0	86	3	78

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	27	8	16	5	24	3	61	29	148
2017	First official language - French	13	33	12	11	3	23	5	63	19	78
2014	First official language - English	11	26	24	14	5	17	3	46	24	133
2014	First official language - French	16	19	12	30	4	17	3	43	42	76

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	42	9	3	2	3	2	85	6	148
2017	First official language - French	46	38	12	3	2	0	0	84	5	78
2014	First official language - English	43	33	11	8	4	1	1	77	12	133
2014	First official language - French	37	37	8	12	6	0	0	74	18	76
2011	First official language - English	29	42	10	9	7	1	3	73	16	125
2011	First official language - French	38	43	7	6	4	1	0	83	10	70
2008	First official language - English	26	40	13	10	9	1	1	68	19	102
2008	First official language - French	39	39	6	14	2	0	0	78	16	64

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	43	22	14	12	0	5	5	72	13	42
2017	First official language - French	44	47	0	5	0	5	0	95	5	21
2014	First official language - English	35	29	9	18	0	4	4	70	20	45
2014	First official language - French	17	32	31	9	10	0	0	50	19	22

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	26	9	9	3	2	0	79	12	148
2017	First official language - French	49	45	4	0	1	1	0	95	1	77
2014	First official language - English	42	34	10	9	4	1	1	77	13	133
2014	First official language - French	35	40	7	12	5	1	0	76	17	76
2011	First official language - English	48	25	8	10	6	2	1	76	16	125
2011	First official language - French	51	33	9	6	0	1	0	86	6	70
2008	First official language - English	33	35	10	15	4	2	2	71	19	103
2008	First official language - French	49	35	8	5	2	2	0	85	6	63

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	42	23	10	7	4	12	1	76	13	148
2017	First official language - French	38	38	11	4	0	9	0	83	4	78
2014	First official language - English	45	22	11	11	4	7	1	73	15	133
2014	First official language - French	28	37	10	9	6	8	1	72	17	76
2011	First official language - English	42	21	13	11	6	4	2	68	18	125
2011	First official language - French	59	20	11	3	3	4	0	82	6	70
2008	First official language - English	30	37	15	10	6	3	0	69	16	103
2008	First official language - French	52	21	13	6	3	5	0	77	10	63

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	48	11	12	2	0	0	75	14	148
2017	First official language - French	35	42	15	5	2	0	0	77	7	78
2014	First official language - English	22	44	6	23	4	0	1	67	27	133
2014	First official language - French	38	40	15	4	3	0	1	79	7	76
2011	First official language - English	34	41	11	5	5	0	5	78	11	125
2011	First official language - French	41	47	10	3	0	0	0	88	3	69
2008	First official language - English	28	39	10	15	6	0	2	69	21	102
2008	First official language - French	44	33	11	8	3	2	0	78	11	64

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	35	9	3	2	0	86	5	148
2017	First official language - French	44	45	9	3	0	0	88	3	78
2014	First official language - English	43	39	10	7	1	1	82	8	133
2014	First official language - French	41	35	10	7	5	1	77	12	76
2011	First official language - English	48	38	6	6	2	0	86	8	124
2011	First official language - French	47	38	13	1	1	0	85	3	70
2008	First official language - English	41	41	7	6	6	0	82	12	103
2008	First official language - French	47	42	5	3	3	0	89	6	64

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	40	5	4	0	0	91	4	148
2017	First official language - French	44	50	6	0	0	0	94	0	78
2014	First official language - English	47	40	6	5	1	0	87	7	133
2014	First official language - French	45	38	5	7	4	1	84	11	76
2011	First official language - English	49	40	5	2	2	2	91	4	125
2011	First official language - French	47	49	0	4	0	0	96	4	70
2008	First official language - English	48	38	10	1	3	0	86	4	102
2008	First official language - French	52	34	9	0	5	0	86	5	64

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	33	37	11	12	6	1	0	71	18	147
2017	First official language - French	30	40	18	9	2	1	0	71	11	78
2014	First official language - English	23	38	14	14	9	1	1	62	24	133
2014	First official language - French	22	40	20	13	4	1	0	62	17	76
2011	First official language - English	25	38	15	9	9	2	4	66	19	125
2011	First official language - French	39	38	8	9	3	1	1	80	12	70
2008	First official language - English	19	39	13	18	8	3	0	60	27	103
2008	First official language - French	41	41	9	6	2	2	0	83	8	64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	25	10	22	14	3	1	52	37	148
2017	First official language - French	17	40	13	18	8	5	0	59	27	78
2014	First official language - English	13	24	9	22	26	4	1	39	51	133
2014	First official language - French	11	22	20	26	21	1	0	33	47	76
2011	First official language - English	14	23	17	16	22	2	5	40	41	125
2011	First official language - French	14	32	21	17	11	3	2	48	30	70
2008	First official language - English	16	32	12	14	23	2	2	50	38	102
2008	First official language - French	19	27	22	16	11	3	2	48	28	63

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	40	8	9	2	0	81	11	147
2017	First official language - French	38	41	14	8	0	0	79	8	78
2014	First official language - English	31	45	10	9	5	0	76	14	133
2014	First official language - French	18	51	15	13	3	0	69	16	76
2011	First official language - English	29	43	9	11	6	2	73	18	125
2011	First official language - French	46	37	10	7	0	0	83	7	70

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	34	15	5	4	0	0	76	10	147
2017	First official language - French	43	38	14	5	0	0	0	81	5	78
2014	First official language - English	30	35	15	14	4	1	1	65	19	132
2014	First official language - French	25	46	5	14	8	0	1	72	23	76

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	38	6	10	1	1	1	83	11	147
2017	First official language - French	40	43	9	7	0	0	0	84	7	78
2014	First official language - English	40	35	15	8	3	0	0	74	11	133
2014	First official language - French	29	41	15	13	3	0	0	69	16	76
2011	First official language - English	39	33	11	9	6	2	1	74	15	123
2011	First official language - French	42	44	8	3	2	1	0	87	4	70

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	37	17	8	2	3	0	73	10	147
2017	First official language - French	25	48	20	4	0	3	0	76	4	78

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	49	30	10	9	3	0	0	79	12	148
2017	First official language - French	50	35	5	7	1	1	0	86	9	78
2014	First official language - English	43	33	10	9	5	0	0	76	14	132
2014	First official language - French	45	33	14	6	3	0	0	77	9	76
2011	First official language - English	48	31	2	12	7	0	0	79	19	125
2011	First official language - French	46	40	4	9	0	0	1	87	9	70

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	24	14	12	7	3	8	63	21	148
2017	First official language - French	40	35	5	10	1	1	8	82	13	78
2014	First official language - English	32	30	9	11	5	1	12	71	19	133
2014	First official language - French	28	36	10	7	8	0	12	72	16	76
2011	First official language - English	20	30	9	15	19	2	5	55	36	125
2011	First official language - French	29	33	11	11	3	3	10	71	16	70
2008	First official language - English	23	24	18	16	11	1	7	52	28	103
2008	First official language - French	43	29	10	3	3	3	10	82	7	63

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	39	24	6	3	1	0	68	9	148
2017	First official language - French	36	40	18	5	1	0	0	75	6	78
2014	First official language - English	25	40	20	9	5	0	1	65	15	133
2014	First official language - French	37	42	13	4	4	0	0	79	8	76
2011	First official language - English	24	36	17	12	9	0	2	61	21	125
2011	First official language - French	30	45	18	4	3	0	0	75	7	69
2008	First official language - English	20	42	16	15	7	0	1	63	22	103
2008	First official language - French	30	34	28	6	2	0	0	64	8	64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	65	22	2	3	1	5	2	93	5	148
2017	First official language - French	59	23	9	5	0	1	3	85	5	78
2014	First official language - English	60	21	9	3	2	3	1	84	6	133
2014	First official language - French	55	25	8	3	5	3	1	84	8	76
2011	First official language - English	47	26	5	8	5	6	2	80	15	125
2011	First official language - French	50	26	8	6	4	3	3	81	11	70

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	First official language - English	28	29	43	148
2017	First official language - French	25	41	34	77
2014	First official language - English	35	23	42	132
2014	First official language - French	35	24	40	76
2011	First official language - English	40	23	37	125
2011	First official language - French	21	46	33	70

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	First official language - English	13	31	41	5	6	5	41
2017	First official language - French	33	11	46	0	5	5	19
2014	First official language - English	4	19	47	19	9999	11	47
2014	First official language - French	0	19	70	8	9999	4	27
2011	First official language - English	4	15	54	16	9999	10	50
2011	First official language - French	0	13	67	0	9999	20	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	33	6	5	1	0	0	88	5	148
2017	First official language - French	47	46	6	0	1	0	0	93	1	78
2014	First official language - English	49	36	8	4	2	0	0	85	7	133
2014	First official language - French	41	47	7	4	1	0	0	88	5	76
2011	First official language - English	46	41	3	3	4	0	2	89	7	125
2011	First official language - French	47	49	0	3	1	0	0	96	4	70
2008	First official language - English	34	46	10	5	4	2	0	81	9	103
2008	First official language - French	55	31	9	2	3	0	0	86	5	64

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	41	9	7	1	1	83	8	148
2017	First official language - French	31	51	8	10	0	0	82	10	78
2014	First official language - English	27	38	17	11	7	1	65	18	133
2014	First official language - French	28	44	12	13	1	1	73	15	76
2011	First official language - English	24	53	8	7	5	3	78	13	125
2011	First official language - French	37	45	7	10	0	1	83	10	70

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	2	21	46	20	8	0	2	30	23	148
2017	First official language - French	7	25	29	27	5	1	5	34	35	78
2014	First official language - English	6	17	46	24	4	2	1	28	24	133
2014	First official language - French	8	15	39	26	8	1	3	36	24	75
2011	First official language - English	7	21	45	13	11	3	0	25	28	125
2011	First official language - French	4	26	34	22	11	1	2	34	31	70
2008	First official language - English	11	20	44	12	9	3	2	21	33	103
2008	First official language - French	5	22	45	19	5	3	2	25	28	64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	5	15	27	30	18	1	3	50	21	148
2017	First official language - French	3	22	33	22	10	4	6	36	27	78
2014	First official language - English	5	12	36	29	14	2	1	45	18	133
2014	First official language - French	5	13	31	35	13	1	1	49	19	76
2011	First official language - English	7	20	27	25	17	3	1	44	28	125
2011	First official language - French	4	13	22	29	27	1	3	59	18	69
2008	First official language - English	7	17	31	30	11	3	1	43	25	100
2008	First official language - French	3	25	23	28	16	5	0	46	30	64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	25	35	20	10	1	3	31	32	148
2017	First official language - French	13	32	31	13	9	0	1	23	45	77
2014	First official language - English	15	23	35	23	2	0	1	26	39	133
2014	First official language - French	12	34	29	13	8	1	3	22	48	75
2011	First official language - English	23	14	37	13	9	3	1	23	38	124
2011	First official language - French	6	20	39	21	8	3	3	31	27	70
2008	First official language - English	15	16	43	13	9	4	2	23	32	103
2008	First official language - French	9	25	30	25	6	3	2	33	36	64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	3	20	43	23	7	0	2	31	24	147
2017	First official language - French	12	25	40	16	8	0	0	23	37	78
2014	First official language - English	8	25	38	20	7	0	1	27	34	133
2014	First official language - French	10	17	34	26	9	1	1	37	28	75
2011	First official language - English	8	12	46	22	11	2	0	34	20	125
2011	First official language - French	3	11	40	30	14	0	2	45	14	70
2008	First official language - English	5	17	33	31	12	1	2	44	22	103
2008	First official language - French	5	20	33	30	11	2	0	41	25	64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	20	28	22	14	2	6	40	30	148
2017	First official language - French	14	18	39	16	9	3	1	26	34	77
2014	First official language - English	8	22	32	21	11	3	3	34	32	133
2014	First official language - French	7	19	27	34	8	1	4	45	27	75
2011	First official language - English	21	17	32	15	12	3	0	28	39	124
2011	First official language - French	4	21	37	21	13	1	1	35	26	70
2008	First official language - English	8	22	31	16	17	3	4	34	32	103
2008	First official language - French	5	9	34	31	16	2	3	49	15	64

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	18	35	23	9	1	5	33	29	148
2017	First official language - French	10	26	29	19	9	3	4	30	38	78
2014	First official language - English	10	20	25	29	12	1	3	43	31	133
2014	First official language - French	5	15	29	29	14	4	3	46	22	75
2011	First official language - English	13	18	30	16	17	3	2	35	33	125
2011	First official language - French	9	14	22	32	17	4	3	52	24	70
2008	First official language - English	8	17	33	22	14	2	4	38	27	103
2008	First official language - French	9	16	27	33	13	2	2	47	26	64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	18	30	25	13	2	4	40	28	146
2017	First official language - French	2	17	47	14	14	1	4	30	20	78
2014	First official language - English	11	18	39	21	7	2	1	29	31	133
2014	First official language - French	1	26	41	20	8	1	3	29	29	75

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	54	28	7	7	3	0	82	11	148
2017	First official language - French	57	36	2	2	1	1	94	4	78
2014	First official language - English	52	30	6	10	1	1	83	11	133
2014	First official language - French	51	30	8	7	4	0	82	11	76

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	62	30	5	1	1	93	2	148
2017	First official language - French	60	37	2	0	1	96	1	78
2014	First official language - English	62	28	4	4	1	90	5	131
2014	First official language - French	43	42	3	9	3	85	12	76

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	48	33	8	4	1	7	87	5	148
2017	First official language - French	35	45	10	2	0	7	86	3	78
2014	First official language - English	49	30	11	2	1	7	85	3	133
2014	First official language - French	40	42	9	1	3	4	86	4	76

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	52	34	4	5	3	2	88	8	148
2017	First official language - French	36	49	8	3	0	4	89	3	78
2014	First official language - English	49	38	5	5	1	2	88	6	132
2014	First official language - French	42	45	5	5	3	0	87	8	76
2011	First official language - English	38	45	6	5	4	2	84	10	125
2011	First official language - French	54	32	10	3	1	0	86	4	70

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	66	24	6	3	1	0	90	4	148
2017	First official language - French	51	45	4	0	0	0	96	0	78
2014	First official language - English	56	34	5	3	2	0	90	5	133
2014	First official language - French	50	41	3	3	4	0	91	6	76
2011	First official language - English	45	38	8	4	3	3	85	7	125
2011	First official language - French	56	38	4	1	0	0	94	1	70
2008	First official language - English	45	36	9	9	2	0	81	11	103
2008	First official language - French	61	30	8	0	2	0	91	2	64

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	26	10	11	3	11	5	72	16	148
2017	First official language - French	26	38	17	11	1	5	1	69	13	78
2014	First official language - English	35	29	15	7	1	8	3	73	10	133
2014	First official language - French	24	28	15	12	10	4	7	57	26	75

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	65	26	5	1	0	3	0	94	1	147
2017	First official language - French	43	47	6	1	0	3	0	92	1	78
2014	First official language - English	53	31	7	6	1	2	0	86	7	133
2014	First official language - French	42	37	9	8	0	3	1	82	8	76
2011	First official language - English	58	28	9	2	1	2	0	88	3	124
2011	First official language - French	51	36	8	1	1	3	0	89	3	70

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	49	28	9	7	4	3	0	80	11	148
2017	First official language - French	29	42	14	12	0	3	0	72	13	78
2014	First official language - English	46	34	8	8	4	0	0	80	12	133
2014	First official language - French	34	41	8	12	4	1	0	76	16	76
2011	First official language - English	45	33	8	5	4	3	2	83	9	125
2011	First official language - French	50	38	4	7	0	1	0	89	7	70
2008	First official language - English	32	32	16	7	11	3	0	66	18	103
2008	First official language - French	40	25	11	8	8	6	2	71	17	63

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	42	30	12	7	3	5	0	76	11	148
2017	First official language - French	25	37	20	9	1	8	0	67	11	78
2014	First official language - English	36	38	11	8	4	4	0	77	12	133
2014	First official language - French	22	41	17	12	1	7	0	67	14	76
2011	First official language - English	38	38	12	6	2	2	2	79	9	124
2011	First official language - French	53	26	10	7	0	4	0	82	7	70

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	13	14	12	10	17	1	56	27	148
2017	First official language - French	17	29	18	9	6	15	6	58	20	78
2014	First official language - English	22	20	19	13	14	11	2	48	30	133
2014	First official language - French	12	18	23	20	8	16	4	37	34	76
2011	First official language - English	19	18	22	15	8	12	6	45	28	125
2011	First official language - French	16	38	13	15	3	8	7	64	21	70

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	57	3	9	3	85	11	148
2017	First official language - French	37	54	1	6	1	91	7	78
2014	First official language - English	40	48	3	8	1	88	9	133
2014	First official language - French	37	47	5	10	0	84	10	76
2011	First official language - English	39	43	4	12	2	81	14	124
2011	First official language - French	57	39	3	1	0	96	1	70
2008	First official language - English	32	50	5	10	4	82	14	103
2008	First official language - French	55	42	3	0	0	97	0	64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	34	4	12	5	0	79	17	148
2017	First official language - French	42	38	6	12	2	0	80	14	78
2014	First official language - English	50	31	6	9	3	0	81	12	132
2014	First official language - French	50	36	9	4	1	0	86	5	76
2011	First official language - English	49	35	4	9	1	2	86	10	125
2011	First official language - French	57	37	3	1	1	0	94	3	70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	53	38	8	1	1	0	90	2	147
2017	First official language - French	45	43	1	9	1	0	89	10	78
2014	First official language - English	54	31	7	7	1	0	86	8	132
2014	First official language - French	54	36	7	3	0	1	91	3	76

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	87	9	1	3	0	0	0	96	3	147
2017	First official language - French	53	42	3	3	0	0	0	95	3	78
2014	First official language - English	84	11	2	2	1	1	1	96	2	132
2014	First official language - French	62	30	4	4	0	0	0	92	4	76
2011	First official language - English	81	14	2	0	1	1	1	97	1	124
2011	First official language - French	61	27	4	6	0	0	1	90	6	70
2008	First official language - English	75	20	2	1	2	0	0	95	3	103
2008	First official language - French	64	23	8	5	0	0	0	88	5	64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	79	17	3	1	0	1	0	97	1	147
2017	First official language - French	34	29	9	19	9	0	0	63	28	78
2014	First official language - English	77	18	1	0	2	1	2	98	2	133
2014	First official language - French	39	29	11	15	7	0	0	68	21	76
2011	First official language - English	82	11	1	2	0	0	3	96	3	124
2011	First official language - French	44	20	6	23	7	0	0	65	30	70
2008	First official language - English	73	17	2	3	3	1	2	92	6	103
2008	First official language - French	42	31	9	13	5	0	0	73	17	64

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	86	11	2	1	0	0	1	97	1	148
2017	First official language - French	55	21	8	9	6	0	0	77	15	78
2014	First official language - English	80	13	2	3	0	0	3	95	3	133
2014	First official language - French	55	24	4	11	7	0	0	78	18	76
2011	First official language - English	74	13	2	2	1	3	6	94	4	125
2011	First official language - French	49	24	10	16	1	0	0	73	17	70
2008	First official language - English	72	14	4	3	2	0	6	91	5	103
2008	First official language - French	55	16	9	14	3	2	2	73	18	64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	92	4	2	0	1	2	97	1	148
2017	First official language - French	71	15	8	3	3	1	87	5	78
2014	First official language - English	86	10	1	0	0	3	99	0	133
2014	First official language - French	73	9	5	8	4	0	82	12	76
2011	First official language - English	76	9	5	1	0	10	94	1	125
2011	First official language - French	69	18	6	6	1	0	87	7	70
2008	First official language - English	76	10	6	2	0	7	92	2	103
2008	First official language - French	77	13	5	2	3	2	90	5	64

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	76	15	3	3	0	1	2	93	3	148
2017	First official language - French	38	33	9	14	5	0	1	72	19	78
2014	First official language - English	73	20	2	1	2	0	2	95	2	133
2014	First official language - French	40	33	5	8	8	1	4	77	17	76

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	85	11	0	0	0	3	1	100	0	148
2017	First official language - French	49	40	1	7	0	1	1	92	7	78
2014	First official language - English	81	14	1	0	0	1	3	98	0	133
2014	First official language - French	57	35	3	5	0	0	0	92	5	76
2011	First official language - English	74	8	5	1	0	4	8	93	1	125
2011	First official language - French	57	31	3	8	0	0	1	89	9	70
2008	First official language - English	69	18	4	2	2	1	5	92	4	102
2008	First official language - French	58	25	11	2	0	2	3	87	2	64

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	14	86	148
2017	First official language - French	15	85	77
2014	First official language - English	17	83	133
2014	First official language - French	22	78	76

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	44	20
2017	First official language - French	46	11
2014	First official language - English	36	22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	61	20
2017	First official language - French	54	11
2014	First official language - English	81	22
2014	First official language - French	77	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	20
2014	First official language - French	0	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	First official language - English	20
2017	First official language - French	11
2014	First official language - English	22
2014	First official language - French	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	First official language - French	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11
2014	First official language - English	23	22
2014	First official language - French	0	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	31	20
2014	First official language - English	36	22
2014	First official language - French	35	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	First official language - English	49	20
2014	First official language - English	53	22
2014	First official language - French	48	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	First official language - English	55	20
2014	First official language - English	40	22
2014	First official language - French	40	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	51	20
2014	First official language - English	32	22
2014	First official language - French	42	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	First official language - English	40	20
2017	First official language - French	0	11
2014	First official language - English	41	22
2014	First official language - French	35	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	First official language - English	45	20
2017	First official language - French	63	11
2014	First official language - English	55	22
2014	First official language - French	59	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	First official language - English	30	20
2014	First official language - English	51	22
2014	First official language - French	29	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	First official language - English	20
2017	First official language - French	11
2014	First official language - English	22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	First official language - French	11
2014	First official language - English	22
2014	First official language - French	17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11
2014	First official language - French	29	17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	First official language - English	66	20
2014	First official language - English	63	22
2014	First official language - French	52	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	First official language - French	30	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	60	20
2017	First official language - French	63	11
2014	First official language - English	64	22
2014	First official language - French	76	17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	30	20
2014	First official language - English	45	22
2014	First official language - French	36	17

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	First official language - French	35	17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11
2014	First official language - French	30	17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11
2014	First official language - French	0	17

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	44	11
2014	First official language - English	23	22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	25	20
2014	First official language - English	0	22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	26	19

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	26	19

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11
2014	First official language - English	0	21

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	First official language - English	43	21
2014	First official language - French	30	17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	27	19
2014	First official language - English	52	21
2014	First official language - French	53	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	First official language - English	19
2017	First official language - French	11
2014	First official language - English	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	42	19
2017	First official language - French	46	11
2014	First official language - English	61	21
2014	First official language - French	46	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	19
2017	First official language - French	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	85	15	20
2017	First official language - French	90	10	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	13	13	6	1	37	9	61	14	148
2017	First official language - French	19	22	14	4	3	35	4	66	11	77
2014	First official language - English	10	17	16	5	4	37	11	52	18	133
2014	First official language - French	9	12	19	6	8	38	8	39	26	76

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	26	17	7	1	12	2	71	10	148
2017	First official language - French	30	38	13	5	1	12	0	78	7	77
2014	First official language - English	27	25	20	8	3	15	2	63	14	133
2014	First official language - French	23	26	17	6	6	19	1	62	16	76
2011	First official language - English	33	30	13	5	5	11	3	73	12	125
2011	First official language - French	39	39	7	3	0	12	0	89	3	70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	5	95	148
2014	First official language - English	6	94	132

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	11	17	1	1	42	8	63	3	148
2017	First official language - French	12	14	15	0	0	51	8	62	0	78
2014	First official language - English	13	7	19	1	2	44	14	50	5	133
2014	First official language - French	10	10	14	1	1	49	13	56	7	76

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	38	29	16	1	2	13	2	79	3	148
2017	First official language - French	30	34	16	1	0	18	0	78	2	78
2014	First official language - English	31	26	16	3	2	22	1	74	6	133
2014	First official language - French	29	18	23	1	1	24	4	65	3	76
2011	First official language - English	39	32	14	1	2	11	2	82	3	125
2011	First official language - French	45	33	9	1	0	12	0	89	2	70

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	13	87	148
2017	First official language - French	15	85	78
2014	First official language - English	17	83	133
2014	First official language - French	12	88	76

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	84	16	19
2017	First official language - French	75	25	12
2014	First official language - English	87	13	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	62	32	0	6	0	0	0	94	6	16
2014	First official language - English	64	36	0	0	0	0	0	100	0	20

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	45	6	15	1	1	8	76	18	147
2017	First official language - French	27	41	16	6	0	0	9	75	7	78
2014	First official language - English	26	52	6	7	0	0	10	86	7	133
2014	First official language - French	17	51	12	5	3	3	9	77	9	76
2011	First official language - English	24	56	6	4	1	2	8	88	5	125
2011	First official language - French	27	43	9	11	0	0	11	78	12	70
2008	First official language - English	18	50	10	8	4	3	8	76	13	103
2008	First official language - French	17	41	19	14	2	3	5	63	17	64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	11	16	9	4	43	10	40	27	148
2017	First official language - French	5	20	10	13	1	41	9	51	28	78
2014	First official language - English	5	12	19	5	5	38	16	37	22	133
2014	First official language - French	3	13	19	8	0	46	11	37	19	76
2011	First official language - English	1	15	27	6	3	35	13	31	18	125
2011	First official language - French	18	14	23	1	4	34	6	53	9	70

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	42	24	9	2	1	14	8	84	4	148
2017	First official language - French	40	33	10	3	0	5	9	85	3	78
2014	First official language - English	36	24	12	4	2	11	11	77	8	133
2014	First official language - French	30	26	13	5	4	12	9	72	11	76
2011	First official language - English	24	34	13	2	3	17	8	77	6	125
2011	First official language - French	40	27	16	1	0	7	9	80	2	70
2008	First official language - English	27	36	11	3	2	12	9	80	6	102
2008	First official language - French	39	30	11	2	2	13	5	83	4	64

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	24	12	5	1	17	7	76	8	148
2017	First official language - French	35	37	10	1	1	6	9	85	3	78
2014	First official language - English	34	24	13	6	2	10	11	74	11	133
2014	First official language - French	32	29	17	3	1	9	9	74	5	76
2011	First official language - English	23	30	11	2	5	20	8	74	10	125
2011	First official language - French	37	30	16	0	0	10	8	81	0	70
2008	First official language - English	30	22	23	5	1	12	7	64	7	103
2008	First official language - French	41	31	13	2	0	11	3	84	2	64

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	65	22	4	6	2	1	0	88	8	148
2017	First official language - French	62	24	8	5	0	1	0	87	5	78

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	68	21	7	0	3	1	0	90	3	148
2017	First official language - French	65	26	1	4	1	3	0	94	5	78

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	36	44	9	7	3	2	0	81	10	148
2017	First official language - French	24	51	16	4	5	0	0	75	9	78

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	38	14	12	5	1	0	68	17	148
2017	First official language - French	19	52	18	8	3	0	0	71	10	78

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	24	23	18	24	0	1	34	42	148
2017	First official language - French	14	21	25	20	16	0	3	37	37	78

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	10	26	31	20	12	1	0	36	32	148
2017	First official language - French	9	27	31	24	9	0	0	36	33	78

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	12	35	27	20	6	1	0	47	26	147
2017	First official language - French	13	23	34	21	7	0	1	37	29	78

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	30	21	21	13	1	1	44	35	147
2017	First official language - French	21	20	32	13	15	0	0	41	27	78

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	35	19	10	4	1	3	67	14	148
2017	First official language - French	35	38	15	8	3	0	2	75	10	78

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	38	21	12	10	0	0	57	22	146
2017	First official language - French	32	29	26	8	4	1	0	62	12	78

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	36	22	10	4	0	0	64	14	146
2017	First official language - French	37	33	22	4	5	0	0	69	9	78

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	40	24	12	3	0	0	60	16	146
2017	First official language - French	23	29	28	14	5	1	0	52	19	78

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	35	24	8	6	0	1	61	14	146
2017	First official language - French	33	36	20	6	5	0	0	69	11	78

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	42	24	12	3	0	0	62	14	146
2017	First official language - French	28	37	17	16	3	0	0	65	18	78

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	57	23	13	4	2	0	0	81	6	148
2017	First official language - French	63	23	8	4	1	0	1	87	5	78

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	79	10	3	3	2	1	3	92	4	148
2017	First official language - French	80	10	5	3	0	0	2	92	3	78

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	26	13	3	0	0	2	83	4	148
2017	First official language - French	73	15	6	5	1	0	0	87	6	78

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	61	21	12	3	2	0	1	83	5	148
2017	First official language - French	77	13	7	1	3	0	0	90	4	77

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	56	15	6	0	1	0	23	91	1	148
2017	First official language - French	63	11	4	1	1	0	19	92	3	78

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	23	14	3	1	0	3	81	4	148
2017	First official language - French	69	15	12	0	1	1	1	87	1	77

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	65	13	6	7	4	0	5	82	11	148
2017	First official language - French	81	6	7	0	2	0	4	91	2	78

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	34	14	6	0	1	2	80	6	148
2017	First official language - French	52	30	13	3	1	0	1	83	4	78

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	29	41	18	3	0	0	38	21	148
2017	First official language - French	6	27	44	16	7	0	0	33	22	78

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	5	24	39	26	6	0	0	33	28	148
2017	First official language - French	3	27	39	18	13	0	0	31	30	78

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	15	22	20	18	20	6	1	16	84	148
2017	First official language - French	21	25	21	18	14	1	0	21	79	78

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	35	117
2017	First official language - French	17	60

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	50	117
2017	First official language - French	33	60

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	26	117
2017	First official language - French	36	60

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	57	117
2017	First official language - French	57	60

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	117
2017	First official language - French	7	60

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	36	117
2017	First official language - French	42	60

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	First official language - English	2	45	18	14	8	14	115
2017	First official language - French	3	50	20	10	5	12	60

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	18	27	11	21	17	3	3	48	40	117
2017	First official language - French	10	21	20	19	18	3	8	35	42	61

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	6	13	10	22	44	3	2	19	70	116
2017	First official language - French	2	5	20	16	47	0	10	8	70	61

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 107. What is your first official language?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.