2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	40	15	4	1	0	79	5	98
2017	3 to 10 years in current department or agency	55	33	9	2	1	0	88	3	91
2017	11 to 20 years in current department or agency	37	46	9	9	0	0	82	9	33
2014	Less than 3 years in current department or agency	29	45	12	8	4	1	75	13	74
2014	3 to 10 years in current department or agency	33	42	15	8	2	0	75	10	110
2014	11 to 20 years in current department or agency	29	35	15	15	5	0	65	20	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	35	14	4	2	1	79	6	98
2017	3 to 10 years in current department or agency	46	37	9	3	5	0	82	9	90
2017	11 to 20 years in current department or agency	33	45	13	7	3	0	78	10	31

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	11	1	2	1	86	3	98
2017	3 to 10 years in current department or agency	62	29	4	5	0	0	91	5	90
2017	11 to 20 years in current department or agency	52	33	15	0	0	0	85	0	33
2014	Less than 3 years in current department or agency	47	37	11	4	1	0	84	5	74
2014	3 to 10 years in current department or agency	58	29	9	4	0	0	87	4	110
2014	11 to 20 years in current department or agency	54	36	0	5	5	0	90	10	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	42	9	3	1	87	4	98
2017	3 to 10 years in current department or agency	52	38	3	2	4	90	7	90
2017	11 to 20 years in current department or agency	37	42	15	6	0	79	6	33
2014	Less than 3 years in current department or agency	39	31	16	12	1	70	14	74
2014	3 to 10 years in current department or agency	38	39	17	4	1	78	5	110
2014	11 to 20 years in current department or agency	39	36	10	15	0	75	15	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	34	7	2	1	0	90	3	98
2017	3 to 10 years in current department or agency	54	34	6	1	5	0	88	6	91
2017	11 to 20 years in current department or agency	40	39	15	6	0	0	79	6	33
2014	Less than 3 years in current department or agency	40	38	13	7	1	0	78	8	74
2014	3 to 10 years in current department or agency	37	37	15	6	3	2	76	9	110
2014	11 to 20 years in current department or agency	45	26	9	15	0	5	74	16	20

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	34	7	3	1	89	4	98
2017	3 to 10 years in current department or agency	52	37	6	1	3	89	4	91
2017	11 to 20 years in current department or agency	37	42	21	0	0	79	0	33
2014	Less than 3 years in current department or agency	39	42	16	1	1	81	3	74
2014	3 to 10 years in current department or agency	38	35	17	8	2	73	10	110
2014	11 to 20 years in current department or agency	45	31	10	9	5	75	15	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	25	19	9	1	4	0	70	10	98
2017	3 to 10 years in current department or agency	44	24	14	9	4	3	1	71	14	91
2017	11 to 20 years in current department or agency	41	15	27	9	3	6	0	59	12	33
2014	Less than 3 years in current department or agency	34	26	15	15	4	5	1	64	20	74
2014	3 to 10 years in current department or agency	38	17	20	15	7	3	0	56	23	110
2014	11 to 20 years in current department or agency	30	39	5	15	5	5	0	73	22	20

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	34	3	3	1	1	1	93	4	98
2017	3 to 10 years in current department or agency	55	32	7	3	0	3	0	90	3	91
2017	11 to 20 years in current department or agency	34	39	18	6	0	3	0	75	6	33
2014	Less than 3 years in current department or agency	41	35	14	5	5	0	0	76	11	74
2014	3 to 10 years in current department or agency	55	22	12	7	4	0	0	77	11	110
2014	11 to 20 years in current department or agency	60	25	5	0	5	5	0	90	5	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	9	3	3	3	1	85	6	98
2017	3 to 10 years in current department or agency	56	29	5	4	3	1	0	87	8	91
2017	11 to 20 years in current department or agency	43	39	3	9	3	3	0	84	13	33
2014	Less than 3 years in current department or agency	47	30	11	9	3	0	0	77	12	74
2014	3 to 10 years in current department or agency	46	31	14	6	4	0	0	77	10	110
2014	11 to 20 years in current department or agency	60	15	5	15	5	0	0	75	20	20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	23	4	5	2	0	89	7	98
2017	3 to 10 years in current department or agency	52	27	12	2	5	1	80	8	91
2017	11 to 20 years in current department or agency	49	33	12	6	0	0	82	6	33
2014	Less than 3 years in current department or agency	46	31	10	5	7	1	78	12	74
2014	3 to 10 years in current department or agency	51	24	14	5	6	0	75	11	110
2014	11 to 20 years in current department or agency	70	5	15	5	5	0	75	9	20

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	5	1	1	6	1	92	2	98
2017	3 to 10 years in current department or agency	48	33	7	8	0	3	0	84	8	91
2017	11 to 20 years in current department or agency	31	42	6	15	0	6	0	78	16	33
2014	Less than 3 years in current department or agency	37	39	7	7	1	10	0	84	9	74
2014	3 to 10 years in current department or agency	29	40	15	12	3	1	0	69	15	110
2014	11 to 20 years in current department or agency	50	25	10	9	0	5	0	79	10	20

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	9	2	1	3	87	3	98
2017	3 to 10 years in current department or agency	47	36	8	7	2	0	84	9	91
2017	11 to 20 years in current department or agency	22	47	28	3	0	0	69	3	32
2014	Less than 3 years in current department or agency	25	51	11	11	0	3	78	11	73
2014	3 to 10 years in current department or agency	27	36	19	12	3	3	65	16	109
2014	11 to 20 years in current department or agency	50	20	20	10	0	0	70	10	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	36	10	8	1	6	80	10	98
2017	3 to 10 years in current department or agency	35	35	15	10	3	1	71	13	91
2017	11 to 20 years in current department or agency	19	45	21	15	0	0	64	15	33
2014	Less than 3 years in current department or agency	20	39	19	11	4	7	64	16	74
2014	3 to 10 years in current department or agency	18	39	21	15	4	3	59	20	110
2014	11 to 20 years in current department or agency	30	20	35	5	5	5	52	11	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	27	11	10	1	5	76	12	98
2017	3 to 10 years in current department or agency	38	38	12	7	3	2	78	10	91
2017	11 to 20 years in current department or agency	25	39	24	12	0	0	64	12	33
2014	Less than 3 years in current department or agency	30	38	14	8	6	5	71	14	74
2014	3 to 10 years in current department or agency	27	38	15	8	10	2	67	18	110
2014	11 to 20 years in current department or agency	45	29	16	5	0	5	78	5	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	38	10	12	4	1	73	16	98
2017	3 to 10 years in current department or agency	24	43	16	9	4	3	70	14	91
2017	11 to 20 years in current department or agency	16	36	15	24	9	0	52	33	33
2014	Less than 3 years in current department or agency	21	35	16	18	7	3	58	25	74
2014	3 to 10 years in current department or agency	14	32	15	27	10	1	47	38	110
2014	11 to 20 years in current department or agency	30	25	20	14	5	5	58	21	20

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	41	12	3	2	0	1	83	5	98
2017	3 to 10 years in current department or agency	40	42	8	4	7	0	0	81	11	91
2017	11 to 20 years in current department or agency	37	36	12	12	3	0	0	73	15	33
2014	Less than 3 years in current department or agency	27	46	11	8	7	1	0	74	15	74
2014	3 to 10 years in current department or agency	23	49	11	14	3	1	0	73	17	110
2014	11 to 20 years in current department or agency	39	25	16	10	9	0	0	65	19	20

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	46	11	7	3	79	10	98
2017	3 to 10 years in current department or agency	37	43	9	7	4	80	11	91
2017	11 to 20 years in current department or agency	31	36	18	15	0	68	15	33

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	23	8	12	3	32	5	64	23	98
2017	3 to 10 years in current department or agency	17	34	9	15	7	16	2	63	26	91
2017	11 to 20 years in current department or agency	6	30	15	21	3	21	3	48	32	33
2014	Less than 3 years in current department or agency	13	24	16	17	3	25	3	52	27	74
2014	3 to 10 years in current department or agency	13	21	21	23	7	12	4	40	36	110
2014	11 to 20 years in current department or agency	15	35	31	0	0	19	0	62	0	20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	42	7	2	2	3	1	88	4	98
2017	3 to 10 years in current department or agency	40	40	11	3	3	1	1	82	7	91
2017	11 to 20 years in current department or agency	37	39	15	6	3	0	0	76	9	33
2014	Less than 3 years in current department or agency	43	30	14	8	4	1	0	74	12	74
2014	3 to 10 years in current department or agency	36	40	8	11	5	0	0	76	16	110
2014	11 to 20 years in current department or agency	50	26	5	10	5	0	5	80	15	20

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	30	5	0	0	10	5	94	0	20
2017	3 to 10 years in current department or agency	40	33	7	13	0	3	3	79	14	30
2017	11 to 20 years in current department or agency	36	21	21	21	0	0	0	58	21	14
2014	Less than 3 years in current department or agency	31	37	16	6	6	5	0	71	12	19
2014	3 to 10 years in current department or agency	25	31	19	17	0	3	6	61	19	36

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	31	5	5	1	3	0	89	6	98
2017	3 to 10 years in current department or agency	47	33	8	8	3	1	0	81	11	90
2017	11 to 20 years in current department or agency	40	39	12	6	3	0	0	79	9	33
2014	Less than 3 years in current department or agency	44	31	9	8	4	3	0	78	13	74
2014	3 to 10 years in current department or agency	35	38	10	12	4	0	1	74	16	110
2014	11 to 20 years in current department or agency	55	35	0	5	5	0	0	90	10	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	26	4	3	1	20	1	89	6	98
2017	3 to 10 years in current department or agency	43	32	12	6	4	3	0	77	10	91
2017	11 to 20 years in current department or agency	24	30	24	9	3	9	0	60	13	33
2014	Less than 3 years in current department or agency	43	23	9	8	4	12	0	75	14	74
2014	3 to 10 years in current department or agency	33	32	13	11	6	4	2	69	18	110
2014	11 to 20 years in current department or agency	65	10	5	10	0	9	0	83	11	20

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	44	9	9	2	0	80	11	98
2017	3 to 10 years in current department or agency	30	48	11	9	2	0	78	11	91
2017	11 to 20 years in current department or agency	16	42	24	15	3	0	58	18	33
2014	Less than 3 years in current department or agency	25	40	8	20	6	1	66	26	74
2014	3 to 10 years in current department or agency	30	44	10	13	3	1	74	16	110
2014	11 to 20 years in current department or agency	34	35	10	16	0	5	73	17	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	32	13	2	2	0	82	4	98
2017	3 to 10 years in current department or agency	48	42	8	1	1	0	90	2	91
2017	11 to 20 years in current department or agency	40	48	0	12	0	0	88	12	33
2014	Less than 3 years in current department or agency	38	35	11	9	6	1	74	15	74
2014	3 to 10 years in current department or agency	46	40	7	5	1	1	86	6	110
2014	11 to 20 years in current department or agency	39	31	20	5	5	0	71	9	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	48	9	3	0	0	88	3	98
2017	3 to 10 years in current department or agency	55	41	2	2	0	0	96	2	91
2017	11 to 20 years in current department or agency	52	42	3	3	0	0	94	3	33
2014	Less than 3 years in current department or agency	40	41	7	8	4	0	81	12	74
2014	3 to 10 years in current department or agency	51	36	6	5	1	1	88	6	110
2014	11 to 20 years in current department or agency	39	51	0	5	5	0	90	10	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	38	12	7	2	3	0	78	9	98
2017	3 to 10 years in current department or agency	28	42	14	12	4	0	0	69	17	91
2017	11 to 20 years in current department or agency	26	22	19	19	15	0	0	48	34	32
2014	Less than 3 years in current department or agency	27	39	14	11	5	3	1	69	17	74
2014	3 to 10 years in current department or agency	18	40	18	16	8	0	0	58	24	110
2014	11 to 20 years in current department or agency	35	26	15	15	10	0	0	61	25	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	28	13	11	8	8	0	64	21	98
2017	3 to 10 years in current department or agency	14	35	6	31	12	0	1	50	44	91
2017	11 to 20 years in current department or agency	19	22	18	21	21	0	0	40	42	33
2014	Less than 3 years in current department or agency	18	19	13	21	22	7	1	40	46	74
2014	3 to 10 years in current department or agency	6	28	15	25	24	1	1	35	50	110
2014	11 to 20 years in current department or agency	25	15	11	15	35	0	0	40	49	20

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	41	6	7	2	85	9	98
2017	3 to 10 years in current department or agency	41	38	12	9	0	79	9	90
2017	11 to 20 years in current department or agency	25	45	18	9	3	70	12	33
2014	Less than 3 years in current department or agency	31	40	12	10	7	71	16	74
2014	3 to 10 years in current department or agency	22	53	12	11	3	74	13	110
2014	11 to 20 years in current department or agency	35	39	11	11	5	74	15	20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	33	15	7	2	0	0	76	9	98
2017	3 to 10 years in current department or agency	43	35	17	3	2	0	0	78	6	90
2017	11 to 20 years in current department or agency	37	42	12	3	6	0	0	79	9	33
2014	Less than 3 years in current department or agency	32	37	12	13	5	1	0	69	18	73
2014	3 to 10 years in current department or agency	24	43	10	18	4	0	1	67	23	110
2014	11 to 20 years in current department or agency	39	21	21	5	10	0	5	63	15	20

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	39	8	7	0	0	1	85	7	98
2017	3 to 10 years in current department or agency	43	38	7	10	1	1	0	82	11	90
2017	11 to 20 years in current department or agency	31	45	9	12	3	0	0	76	15	33
2014	Less than 3 years in current department or agency	38	37	12	10	4	0	0	74	14	74
2014	3 to 10 years in current department or agency	33	36	19	9	2	0	0	70	11	110
2014	11 to 20 years in current department or agency	44	36	5	10	5	0	0	80	15	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	36	18	5	1	4	75	6	98
2017	3 to 10 years in current department or agency	30	43	16	6	2	2	75	8	90
2017	11 to 20 years in current department or agency	22	45	21	12	0	0	67	12	33

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	36	3	8	1	0	88	9	98
2017	3 to 10 years in current department or agency	53	26	13	4	2	1	80	7	91
2017	11 to 20 years in current department or agency	34	33	9	18	6	0	67	24	33
2014	Less than 3 years in current department or agency	41	36	11	7	5	0	77	12	73
2014	3 to 10 years in current department or agency	43	34	9	10	4	0	77	14	110
2014	11 to 20 years in current department or agency	65	20	5	5	5	0	85	10	20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	25	15	8	3	4	11	69	13	98
2017	3 to 10 years in current department or agency	39	32	8	11	3	1	5	76	15	91
2017	11 to 20 years in current department or agency	28	24	9	18	15	0	6	55	35	33
2014	Less than 3 years in current department or agency	29	30	13	12	5	1	9	66	20	74
2014	3 to 10 years in current department or agency	32	32	9	7	5	0	14	75	15	110
2014	11 to 20 years in current department or agency	35	41	0	0	9	0	14	89	11	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	36	22	4	1	1	0	73	5	98
2017	3 to 10 years in current department or agency	26	45	22	5	2	0	0	71	7	91
2017	11 to 20 years in current department or agency	21	36	24	12	6	0	0	58	18	33
2014	Less than 3 years in current department or agency	33	42	15	7	3	0	0	76	10	74
2014	3 to 10 years in current department or agency	27	37	20	9	6	0	1	65	15	110
2014	11 to 20 years in current department or agency	31	54	16	0	0	0	0	84	0	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	23	4	3	1	4	3	92	4	98
2017	3 to 10 years in current department or agency	65	21	4	6	0	1	3	90	6	91
2017	11 to 20 years in current department or agency	61	24	6	0	3	6	0	90	3	33
2014	Less than 3 years in current department or agency	55	24	11	3	3	4	0	83	6	74
2014	3 to 10 years in current department or agency	57	25	7	3	3	2	3	86	7	110
2014	11 to 20 years in current department or agency	70	5	15	5	0	5	0	79	6	20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	30	24	46	98
2017	3 to 10 years in current department or agency	23	43	34	90
2017	11 to 20 years in current department or agency	33	30	36	33
2014	Less than 3 years in current department or agency	39	25	36	73
2014	3 to 10 years in current department or agency	35	23	42	110
2014	11 to 20 years in current department or agency	25	20	55	20

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	4	30	41	7	12	7	29
2017	3 to 10 years in current department or agency	26	15	54	0	0	5	20
2017	11 to 20 years in current department or agency	46	28	26	0	0	0	11
2014	Less than 3 years in current department or agency	0	21	59	10	9999	10	29
2014	3 to 10 years in current department or agency	5	18	51	18	9999	8	39

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	41	6	4	1	89	5	98
2017	3 to 10 years in current department or agency	55	35	8	1	1	90	2	91
2017	11 to 20 years in current department or agency	55	33	6	6	0	88	6	33
2014	Less than 3 years in current department or agency	44	41	7	7	1	85	8	74
2014	3 to 10 years in current department or agency	47	40	9	4	1	86	5	110
2014	11 to 20 years in current department or agency	50	40	0	0	10	90	10	20

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	45	7	6	0	1	87	6	98
2017	3 to 10 years in current department or agency	35	45	9	9	2	0	81	11	91
2017	11 to 20 years in current department or agency	28	39	18	15	0	0	67	15	33
2014	Less than 3 years in current department or agency	26	45	13	9	5	1	72	15	74
2014	3 to 10 years in current department or agency	27	35	18	15	4	1	62	19	110
2014	11 to 20 years in current department or agency	29	51	0	5	10	5	85	15	20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	17	36	29	11	1	4	42	20	98
2017	3 to 10 years in current department or agency	2	20	46	23	6	0	3	30	23	91
2017	11 to 20 years in current department or agency	12	39	39	6	0	0	3	6	53	33
2014	Less than 3 years in current department or agency	7	16	46	20	5	3	3	27	25	74
2014	3 to 10 years in current department or agency	8	14	45	26	5	1	1	32	22	109
2014	11 to 20 years in current department or agency	0	30	31	34	5	0	0	39	30	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	13	29	32	17	1	5	51	18	98
2017	3 to 10 years in current department or agency	3	16	28	26	19	4	4	49	21	91
2017	11 to 20 years in current department or agency	3	36	37	19	3	0	3	22	40	33
2014	Less than 3 years in current department or agency	8	14	30	31	11	5	1	45	23	74
2014	3 to 10 years in current department or agency	3	12	38	32	14	0	1	47	15	110
2014	11 to 20 years in current department or agency	5	5	26	39	25	0	0	64	10	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	25	30	19	13	1	4	34	35	98
2017	3 to 10 years in current department or agency	10	32	33	14	10	0	1	25	42	90
2017	11 to 20 years in current department or agency	15	21	40	24	0	0	0	24	36	33
2014	Less than 3 years in current department or agency	11	27	32	20	5	1	3	27	40	74
2014	3 to 10 years in current department or agency	16	26	35	19	4	0	0	23	42	109
2014	11 to 20 years in current department or agency	15	21	35	20	0	0	9	22	40	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	17	31	30	13	0	4	45	23	98
2017	3 to 10 years in current department or agency	4	20	59	14	3	0	0	18	24	90
2017	11 to 20 years in current department or agency	18	40	30	13	0	0	0	13	57	33
2014	Less than 3 years in current department or agency	6	24	30	28	8	1	3	38	30	74
2014	3 to 10 years in current department or agency	11	22	41	19	7	0	0	26	33	109
2014	11 to 20 years in current department or agency	0	25	35	25	9	0	5	36	27	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	13	26	23	18	4	9	47	23	98
2017	3 to 10 years in current department or agency	10	20	37	17	12	1	2	30	32	90
2017	11 to 20 years in current department or agency	18	33	34	15	0	0	0	15	51	33
2014	Less than 3 years in current department or agency	7	22	27	28	7	5	4	39	32	74
2014	3 to 10 years in current department or agency	8	19	36	22	12	1	2	34	28	109
2014	11 to 20 years in current department or agency	0	25	10	40	15	0	10	61	28	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	35	23	9	2	8	36	25	98
2017	3 to 10 years in current department or agency	12	20	31	23	10	1	2	34	34	91
2017	11 to 20 years in current department or agency	9	36	31	19	3	0	3	22	46	33
2014	Less than 3 years in current department or agency	10	21	28	27	7	4	4	36	33	74
2014	3 to 10 years in current department or agency	7	18	28	28	19	0	1	47	25	109
2014	11 to 20 years in current department or agency	11	11	21	34	10	5	9	52	25	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	34	23	12	3	6	39	24	96
2017	3 to 10 years in current department or agency	4	20	32	23	16	1	3	41	26	91
2017	11 to 20 years in current department or agency	12	18	48	12	6	0	3	19	31	33
2014	Less than 3 years in current department or agency	6	18	43	22	5	4	3	29	25	74
2014	3 to 10 years in current department or agency	8	26	37	19	10	0	0	29	34	109
2014	11 to 20 years in current department or agency	10	15	36	25	5	0	9	33	28	20

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	31	6	7	1	0	86	8	98
2017	3 to 10 years in current department or agency	53	32	5	6	3	1	86	9	91
2017	11 to 20 years in current department or agency	61	27	3	3	6	0	88	9	33
2014	Less than 3 years in current department or agency	50	37	4	4	3	1	89	7	74
2014	3 to 10 years in current department or agency	54	25	9	9	3	0	79	12	110
2014	11 to 20 years in current department or agency	55	25	5	15	0	0	81	15	20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	29	5	0	1	94	1	98
2017	3 to 10 years in current department or agency	56	38	4	0	1	94	1	91
2017	11 to 20 years in current department or agency	67	21	6	3	3	88	6	33
2014	Less than 3 years in current department or agency	58	36	4	3	0	93	3	73
2014	3 to 10 years in current department or agency	54	34	3	6	3	88	9	109
2014	11 to 20 years in current department or agency	65	21	5	5	5	85	10	20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	3	4	1	8	91	6	98
2017	3 to 10 years in current department or agency	44	39	10	1	0	5	88	1	91
2017	11 to 20 years in current department or agency	28	36	21	9	0	6	68	9	33
2014	Less than 3 years in current department or agency	52	33	4	1	0	9	94	2	74
2014	3 to 10 years in current department or agency	40	36	15	1	3	5	80	5	110
2014	11 to 20 years in current department or agency	50	29	16	5	0	0	79	5	20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	32	7	2	1	5	89	3	98
2017	3 to 10 years in current department or agency	49	41	4	4	1	0	90	6	91
2017	11 to 20 years in current department or agency	28	51	3	9	6	3	82	15	33
2014	Less than 3 years in current department or agency	54	38	0	4	0	4	96	4	74
2014	3 to 10 years in current department or agency	42	42	8	4	3	0	85	7	109
2014	11 to 20 years in current department or agency	45	39	5	10	0	0	85	10	20

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	21	5	0	1	94	1	98
2017	3 to 10 years in current department or agency	57	34	5	2	1	91	3	91
2017	11 to 20 years in current department or agency	34	54	6	6	0	88	6	33
2014	Less than 3 years in current department or agency	65	31	1	3	0	96	3	74
2014	3 to 10 years in current department or agency	49	39	6	2	4	88	6	110
2014	11 to 20 years in current department or agency	50	35	5	10	0	85	10	20

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	23	11	12	2	13	5	69	17	98
2017	3 to 10 years in current department or agency	34	38	8	11	2	4	3	78	14	91
2017	11 to 20 years in current department or agency	22	27	30	6	6	6	3	54	13	33
2014	Less than 3 years in current department or agency	33	26	14	7	4	14	3	70	13	73
2014	3 to 10 years in current department or agency	31	31	14	11	4	4	5	68	17	110
2014	11 to 20 years in current department or agency	35	31	19	0	5	0	10	73	5	20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	32	6	1	0	5	0	92	1	97
2017	3 to 10 years in current department or agency	61	35	5	0	0	0	0	95	0	91
2017	11 to 20 years in current department or agency	55	33	6	3	0	3	0	91	3	33
2014	Less than 3 years in current department or agency	45	44	4	1	1	3	1	93	3	74
2014	3 to 10 years in current department or agency	52	25	9	11	0	3	0	79	11	110
2014	11 to 20 years in current department or agency	60	19	15	5	0	0	0	79	5	20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	34	12	13	3	2	72	16	98
2017	3 to 10 years in current department or agency	48	29	11	6	3	2	79	10	91
2017	11 to 20 years in current department or agency	40	42	12	3	0	3	85	3	33
2014	Less than 3 years in current department or agency	42	41	4	11	3	0	83	13	74
2014	3 to 10 years in current department or agency	43	33	8	10	5	1	76	15	110
2014	11 to 20 years in current department or agency	45	40	10	5	0	0	85	5	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	30	14	13	4	7	66	18	98
2017	3 to 10 years in current department or agency	43	37	11	3	2	3	83	6	91
2017	11 to 20 years in current department or agency	34	27	30	6	0	3	63	6	33
2014	Less than 3 years in current department or agency	31	35	10	11	5	7	71	17	74
2014	3 to 10 years in current department or agency	29	40	16	9	2	5	72	12	110
2014	11 to 20 years in current department or agency	41	45	14	0	0	0	86	0	20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	21	10	11	4	22	4	65	21	98
2017	3 to 10 years in current department or agency	28	19	19	11	10	10	3	54	24	91
2017	11 to 20 years in current department or agency	22	12	24	12	18	12	0	38	34	33
2014	Less than 3 years in current department or agency	18	27	17	16	3	16	3	55	24	74
2014	3 to 10 years in current department or agency	17	15	26	12	17	10	3	37	34	110
2014	11 to 20 years in current department or agency	35	10	5	19	15	16	0	53	41	20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	56	1	7	1	91	8	98
2017	3 to 10 years in current department or agency	31	56	2	10	1	87	11	91
2017	11 to 20 years in current department or agency	16	60	9	6	9	76	15	33
2014	Less than 3 years in current department or agency	34	54	3	8	1	88	9	74
2014	3 to 10 years in current department or agency	39	45	5	11	0	85	11	110
2014	11 to 20 years in current department or agency	50	40	5	5	0	90	5	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	43	1	6	2	91	8	98
2017	3 to 10 years in current department or agency	43	31	6	15	5	73	21	91
2017	11 to 20 years in current department or agency	34	27	15	18	6	61	24	33
2014	Less than 3 years in current department or agency	42	31	7	14	6	73	20	73
2014	3 to 10 years in current department or agency	53	35	9	3	0	87	3	110
2014	11 to 20 years in current department or agency	70	19	0	5	5	89	11	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	39	3	2	2	0	93	4	97
2017	3 to 10 years in current department or agency	49	38	8	4	0	0	88	4	91
2017	11 to 20 years in current department or agency	40	45	6	9	0	0	85	9	33
2014	Less than 3 years in current department or agency	46	33	7	11	1	1	80	13	73
2014	3 to 10 years in current department or agency	57	34	8	2	0	0	90	2	110
2014	11 to 20 years in current department or agency	79	15	0	5	0	0	95	5	20

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	20	0	2	0	0	0	98	2	98
2017	3 to 10 years in current department or agency	77	18	3	2	0	0	0	94	2	91
2017	11 to 20 years in current department or agency	63	28	3	6	0	0	0	91	6	32
2014	Less than 3 years in current department or agency	76	17	1	4	1	0	0	93	6	74
2014	3 to 10 years in current department or agency	73	20	4	1	0	1	1	95	1	110
2014	11 to 20 years in current department or agency	91	9	0	0	0	0	0	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	24	4	7	1	0	0	88	8	98
2017	3 to 10 years in current department or agency	66	19	5	4	6	0	0	85	10	91
2017	11 to 20 years in current department or agency	60	16	6	12	3	3	0	78	16	32
2014	Less than 3 years in current department or agency	68	23	1	0	7	0	1	92	7	74
2014	3 to 10 years in current department or agency	57	25	7	7	2	1	1	83	9	110
2014	11 to 20 years in current department or agency	91	5	0	5	0	0	0	95	5	20

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	16	3	4	2	0	91	6	98
2017	3 to 10 years in current department or agency	79	12	3	2	2	1	92	5	91
2017	11 to 20 years in current department or agency	67	15	9	6	3	0	82	9	33
2014	Less than 3 years in current department or agency	77	14	1	4	3	1	92	7	74
2014	3 to 10 years in current department or agency	66	20	3	7	2	3	88	9	110
2014	11 to 20 years in current department or agency	70	15	5	5	5	0	85	10	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	85	8	1	1	2	3	96	3	98
2017	3 to 10 years in current department or agency	85	6	6	1	1	1	92	2	91
2017	11 to 20 years in current department or agency	82	9	9	0	0	0	91	0	33
2014	Less than 3 years in current department or agency	84	11	1	3	0	1	96	3	74
2014	3 to 10 years in current department or agency	78	10	4	4	2	3	90	6	110
2014	11 to 20 years in current department or agency	90	5	0	0	5	0	95	5	20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	17	4	10	1	1	1	85	11	98
2017	3 to 10 years in current department or agency	62	28	1	3	2	0	3	93	6	91
2017	11 to 20 years in current department or agency	55	15	18	9	3	0	0	71	12	33
2014	Less than 3 years in current department or agency	67	23	1	1	3	0	4	94	4	74
2014	3 to 10 years in current department or agency	56	28	5	5	4	1	2	86	10	110
2014	11 to 20 years in current department or agency	70	14	5	0	5	0	5	89	6	20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	18	0	2	4	1	98	2	98
2017	3 to 10 years in current department or agency	74	24	0	1	1	0	99	1	91
2017	11 to 20 years in current department or agency	64	24	3	6	0	3	91	6	33
2014	Less than 3 years in current department or agency	73	20	1	1	0	4	97	1	74
2014	3 to 10 years in current department or agency	70	24	2	3	1	1	95	3	110
2014	11 to 20 years in current department or agency	85	10	5	0	0	0	95	0	20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	15	85	98
2017	3 to 10 years in current department or agency	13	87	90
2017	11 to 20 years in current department or agency	18	82	33
2014	Less than 3 years in current department or agency	16	84	74
2014	3 to 10 years in current department or agency	18	82	110
2014	11 to 20 years in current department or agency	25	75	20

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	14
2017	3 to 10 years in current department or agency	50	12
2014	3 to 10 years in current department or agency	44	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	14
2017	3 to 10 years in current department or agency	67	12
2014	Less than 3 years in current department or agency	83	12
2014	3 to 10 years in current department or agency	74	20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	3 to 10 years in current department or agency	12
2014	Less than 3 years in current department or agency	12
2014	3 to 10 years in current department or agency	20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	14
2014	3 to 10 years in current department or agency	45	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	60	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	14
2017	3 to 10 years in current department or agency	41	12
2014	Less than 3 years in current department or agency	57	12
2014	3 to 10 years in current department or agency	29	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	14
2017	3 to 10 years in current department or agency	42	12
2014	3 to 10 years in current department or agency	36	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	50	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	14
2017	3 to 10 years in current department or agency	58	12
2014	Less than 3 years in current department or agency	59	12
2014	3 to 10 years in current department or agency	55	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	12
2014	Less than 3 years in current department or agency	43	12
2014	3 to 10 years in current department or agency	40	20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	14
2017	3 to 10 years in current department or agency	12
2014	Less than 3 years in current department or agency	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	12
2014	Less than 3 years in current department or agency	12
2014	3 to 10 years in current department or agency	20

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	34	20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	65	14
2017	3 to 10 years in current department or agency	50	12
2014	Less than 3 years in current department or agency	65	12
2014	3 to 10 years in current department or agency	54	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	24	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	71	14
2017	3 to 10 years in current department or agency	58	12
2014	Less than 3 years in current department or agency	92	12
2014	3 to 10 years in current department or agency	54	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	59	12
2014	3 to 10 years in current department or agency	35	20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	Less than 3 years in current department or agency	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	0	19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	19

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	41	12
2014	3 to 10 years in current department or agency	37	19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	64	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	13
2017	3 to 10 years in current department or agency	12
2014	3 to 10 years in current department or agency	19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	13
2014	Less than 3 years in current department or agency	48	12
2014	3 to 10 years in current department or agency	58	19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	13
2017	3 to 10 years in current department or agency	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	71	29	14
2017	3 to 10 years in current department or agency	100	0	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	13	6	7	0	43	9	72	15	98
2017	3 to 10 years in current department or agency	20	21	14	3	3	32	6	66	11	90
2017	11 to 20 years in current department or agency	12	6	36	6	6	28	6	28	18	33
2014	Less than 3 years in current department or agency	9	16	11	4	5	42	12	56	21	74
2014	3 to 10 years in current department or agency	10	16	22	6	4	33	8	44	18	110
2014	11 to 20 years in current department or agency	15	9	11	5	5	41	15	55	21	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	30	11	6	1	17	1	77	9	98
2017	3 to 10 years in current department or agency	36	33	18	4	1	6	2	75	6	90
2017	11 to 20 years in current department or agency	25	18	27	12	3	15	0	51	18	33
2014	Less than 3 years in current department or agency	25	23	17	3	4	26	3	67	9	74
2014	3 to 10 years in current department or agency	26	27	22	9	4	11	1	61	14	110
2014	11 to 20 years in current department or agency	30	30	15	10	5	10	0	67	16	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	98
2014	3 to 10 years in current department or agency	6	94	110

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	13	10	0	1	46	7	76	2	98
2017	3 to 10 years in current department or agency	14	13	16	1	0	44	11	61	3	91
2017	11 to 20 years in current department or agency	9	6	36	0	0	46	3	30	0	33
2014	Less than 3 years in current department or agency	16	9	9	0	1	48	16	70	4	74
2014	3 to 10 years in current department or agency	11	7	23	1	2	42	14	41	6	110
2014	11 to 20 years in current department or agency	9	14	15	5	0	46	11	54	11	20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	33	9	2	1	18	1	85	4	98
2017	3 to 10 years in current department or agency	35	31	20	0	2	10	2	75	2	91
2017	11 to 20 years in current department or agency	31	18	27	0	0	24	0	65	0	33
2014	Less than 3 years in current department or agency	32	22	11	1	1	30	3	80	4	74
2014	3 to 10 years in current department or agency	30	26	23	2	2	17	2	68	4	110
2014	11 to 20 years in current department or agency	35	15	25	10	0	15	0	58	12	20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	98
2017	3 to 10 years in current department or agency	22	78	91
2017	11 to 20 years in current department or agency	16	84	33
2014	Less than 3 years in current department or agency	15	85	74
2014	3 to 10 years in current department or agency	15	85	110

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	75	25	20
2014	Less than 3 years in current department or agency	91	9	11
2014	3 to 10 years in current department or agency	87	13	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	3 to 10 years in current department or agency	59	41	0	100	15
2014	Less than 3 years in current department or agency	80	20	0	100	10
2014	3 to 10 years in current department or agency	50	43	7	93	14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	39	10	20	2	2	10	63	25	98
2017	3 to 10 years in current department or agency	38	40	9	7	0	0	7	83	7	90
2017	11 to 20 years in current department or agency	15	61	15	3	0	0	6	81	3	33
2014	Less than 3 years in current department or agency	24	46	5	7	1	1	14	84	10	74
2014	3 to 10 years in current department or agency	25	51	9	7	1	1	6	81	9	110
2014	11 to 20 years in current department or agency	5	65	15	0	0	0	14	82	0	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	9	11	11	4	47	10	37	36	98
2017	3 to 10 years in current department or agency	9	17	20	8	3	35	8	46	19	91
2017	11 to 20 years in current department or agency	3	18	9	15	0	45	9	47	33	33
2014	Less than 3 years in current department or agency	7	9	13	3	0	49	19	50	8	74
2014	3 to 10 years in current department or agency	3	14	24	9	5	34	11	30	25	110
2014	11 to 20 years in current department or agency	0	15	15	5	5	41	19	38	25	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	5	2	1	17	10	89	4	98
2017	3 to 10 years in current department or agency	51	20	12	2	0	7	8	83	3	91
2017	11 to 20 years in current department or agency	37	36	15	3	0	6	3	80	3	33
2014	Less than 3 years in current department or agency	32	15	12	1	3	21	16	74	6	74
2014	3 to 10 years in current department or agency	35	30	14	7	3	5	6	73	11	110
2014	11 to 20 years in current department or agency	40	31	9	0	0	5	14	88	0	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	24	8	3	1	22	9	82	6	98
2017	3 to 10 years in current department or agency	38	31	12	2	1	8	8	82	4	91
2017	11 to 20 years in current department or agency	31	30	21	9	3	3	3	65	13	33
2014	Less than 3 years in current department or agency	28	19	13	3	1	19	16	73	7	74
2014	3 to 10 years in current department or agency	38	29	14	6	3	4	6	74	10	110
2014	11 to 20 years in current department or agency	35	26	10	5	0	11	14	80	6	20

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	24	3	5	1	3	91	6	98
2017	3 to 10 years in current department or agency	70	15	8	7	1	0	85	8	91
2017	11 to 20 years in current department or agency	49	39	3	6	3	0	88	9	33

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	24	3	0	2	2	95	2	98
2017	3 to 10 years in current department or agency	68	20	6	1	3	1	90	5	91
2017	11 to 20 years in current department or agency	61	24	9	3	0	3	88	3	33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	52	8	3	2	2	86	5	98
2017	3 to 10 years in current department or agency	32	45	11	7	5	0	77	12	91
2017	11 to 20 years in current department or agency	24	37	21	15	3	0	61	18	33

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	43	13	12	1	1	74	13	98
2017	3 to 10 years in current department or agency	25	41	17	9	8	1	66	17	91
2017	11 to 20 years in current department or agency	15	46	21	15	3	0	61	18	33

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	29	22	16	20	3	40	38	98
2017	3 to 10 years in current department or agency	16	13	26	20	25	0	30	44	91
2017	11 to 20 years in current department or agency	6	22	27	25	18	3	28	44	33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	25	29	17	12	1	42	29	98
2017	3 to 10 years in current department or agency	6	26	34	25	9	0	33	34	91
2017	11 to 20 years in current department or agency	3	28	24	30	15	0	31	45	33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	32	23	17	5	1	0	54	23	97
2017	3 to 10 years in current department or agency	9	31	30	24	6	0	1	40	30	91
2017	11 to 20 years in current department or agency	0	25	45	21	9	0	0	25	30	33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	21	23	16	14	1	1	46	31	97
2017	3 to 10 years in current department or agency	13	31	24	18	14	0	0	44	31	91
2017	11 to 20 years in current department or agency	3	24	33	24	15	0	0	28	39	33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	29	16	7	4	1	3	72	12	98
2017	3 to 10 years in current department or agency	27	45	16	9	0	0	3	74	9	91
2017	11 to 20 years in current department or agency	19	31	24	15	9	0	3	51	25	33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	35	28	6	4	0	61	10	97
2017	3 to 10 years in current department or agency	24	35	18	14	8	1	60	22	90
2017	11 to 20 years in current department or agency	15	37	18	12	18	0	52	30	33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	33	26	3	4	67	7	97
2017	3 to 10 years in current department or agency	35	35	14	11	5	70	16	90
2017	11 to 20 years in current department or agency	18	34	31	15	3	52	18	33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	31	28	6	5	1	60	12	97
2017	3 to 10 years in current department or agency	21	44	21	12	2	0	65	15	90
2017	11 to 20 years in current department or agency	3	30	31	30	6	0	33	36	33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	37	22	5	6	0	67	11	97
2017	3 to 10 years in current department or agency	30	37	19	7	7	1	67	13	90
2017	11 to 20 years in current department or agency	21	28	30	18	3	0	49	21	33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	49	14	12	1	73	13	97
2017	3 to 10 years in current department or agency	29	33	26	8	4	62	13	90
2017	11 to 20 years in current department or agency	9	36	25	27	3	46	30	33

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	25	6	3	1	0	89	4	98
2017	3 to 10 years in current department or agency	60	19	13	6	2	0	79	8	91
2017	11 to 20 years in current department or agency	46	30	15	3	3	3	78	6	33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	84	7	3	2	1	2	93	3	98
2017	3 to 10 years in current department or agency	78	13	3	2	1	2	93	4	91
2017	11 to 20 years in current department or agency	70	9	9	6	0	6	84	6	33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	13	11	3	0	0	86	3	98
2017	3 to 10 years in current department or agency	56	27	7	6	0	3	86	7	91
2017	11 to 20 years in current department or agency	45	34	15	3	3	0	79	6	33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	16	9	4	0	0	86	4	98
2017	3 to 10 years in current department or agency	64	21	9	0	5	1	87	5	90
2017	11 to 20 years in current department or agency	67	15	12	3	3	0	82	6	33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	5	3	1	2	22	92	4	98
2017	3 to 10 years in current department or agency	58	19	6	0	0	17	93	0	91
2017	11 to 20 years in current department or agency	37	24	12	0	0	27	84	0	33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	15	12	1	1	0	1	85	2	98
2017	3 to 10 years in current department or agency	52	27	12	4	0	1	4	84	4	90
2017	11 to 20 years in current department or agency	49	24	18	0	6	0	3	75	6	33

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	12	8	10	5	0	77	15	98
2017	3 to 10 years in current department or agency	74	12	5	1	1	6	92	2	91
2017	11 to 20 years in current department or agency	85	6	0	0	0	9	100	0	33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	31	16	4	0	0	80	4	98
2017	3 to 10 years in current department or agency	48	34	12	3	1	1	83	4	91
2017	11 to 20 years in current department or agency	33	37	12	9	0	9	77	10	33

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	35	38	13	4	45	17	98
2017	3 to 10 years in current department or agency	9	22	46	19	5	30	24	91
2017	11 to 20 years in current department or agency	3	25	42	27	3	28	30	33

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	22	31	31	12	43	27	98
2017	3 to 10 years in current department or agency	3	25	46	20	6	26	28	91
2017	11 to 20 years in current department or agency	6	33	39	15	6	21	39	33

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	21	21	18	18	4	0	18	82	98
2017	3 to 10 years in current department or agency	19	23	20	18	19	1	0	19	81	91
2017	11 to 20 years in current department or agency	9	24	18	15	21	10	3	10	90	33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	76
2017	3 to 10 years in current department or agency	29	73
2017	11 to 20 years in current department or agency	23	26

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	49	76
2017	3 to 10 years in current department or agency	48	73
2017	11 to 20 years in current department or agency	27	26

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	76
2017	3 to 10 years in current department or agency	38	73
2017	11 to 20 years in current department or agency	27	26

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	76
2017	3 to 10 years in current department or agency	66	73
2017	11 to 20 years in current department or agency	49	26

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	76
2017	3 to 10 years in current department or agency	14	73
2017	11 to 20 years in current department or agency	19	26

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	76
2017	3 to 10 years in current department or agency	35	73
2017	11 to 20 years in current department or agency	34	26

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	4	43	28	13	5	7	75
2017	3 to 10 years in current department or agency	0	43	15	15	9	18	72
2017	11 to 20 years in current department or agency	4	54	8	8	8	19	26

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	25	13	18	16	6	9	45	39	77
2017	3 to 10 years in current department or agency	15	25	14	29	17	1	0	40	46	73
2017	11 to 20 years in current department or agency	15	20	19	12	27	0	8	38	42	26

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	9	8	25	40	4	7	18	73	77
2017	3 to 10 years in current department or agency	3	12	15	16	54	0	0	15	70	73
2017	11 to 20 years in current department or agency	0	4	28	16	44	0	8	5	65	25

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.