2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	38	17	4	0	0	79	4	53
2017	3 to 10 years in the federal public service	41	42	13	4	0	0	83	4	76
2017	11 to 20 years in the federal public service	46	39	7	5	3	0	85	8	75
2017	More than 20 years in the federal public service	62	29	8	0	0	0	92	0	23
2014	Less than 3 years in the federal public service	18	57	25	0	0	0	75	0	16
2014	3 to 10 years in the federal public service	30	45	13	10	2	1	76	12	105
2014	11 to 20 years in the federal public service	34	37	13	11	5	0	71	16	62
2014	More than 20 years in the federal public service	42	33	20	5	0	0	75	5	21
2011	Less than 3 years in the federal public service	30	39	18	6	7	0	69	13	32
2011	3 to 10 years in the federal public service	43	29	15	5	7	0	72	13	96
2011	11 to 20 years in the federal public service	36	41	16	5	2	0	77	7	43
2011	More than 20 years in the federal public service	41	49	0	5	5	0	90	10	20
2008	Less than 3 years in the federal public service	41	34	9	13	3	0	75	16	32
2008	3 to 10 years in the federal public service	40	41	9	7	4	0	80	11	81
2008	11 to 20 years in the federal public service	32	68	0	0	0	0	100	0	25
2008	More than 20 years in the federal public service	29	42	21	4	4	0	71	8	24

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	37	17	6	2	2	75	8	53
2017	3 to 10 years in the federal public service	47	37	11	1	4	0	84	5	75
2017	11 to 20 years in the federal public service	38	41	9	7	4	0	80	11	73
2017	More than 20 years in the federal public service	53	34	9	0	4	0	87	4	23

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	37	10	2	2	0	2	85	4	53
2017	3 to 10 years in the federal public service	57	33	9	1	0	0	0	89	1	76
2017	11 to 20 years in the federal public service	56	33	5	4	1	0	0	89	5	74
2017	More than 20 years in the federal public service	62	26	13	0	0	0	0	87	0	23
2014	Less than 3 years in the federal public service	62	26	12	0	0	0	0	88	0	16
2014	3 to 10 years in the federal public service	51	35	8	5	1	0	0	87	6	105
2014	11 to 20 years in the federal public service	53	30	13	3	2	0	0	82	5	62
2014	More than 20 years in the federal public service	61	34	5	0	0	0	0	95	0	21
2011	Less than 3 years in the federal public service	45	45	0	3	0	7	0	97	3	32
2011	3 to 10 years in the federal public service	53	36	6	2	2	0	0	89	4	96
2011	11 to 20 years in the federal public service	63	32	2	0	2	0	0	95	2	43
2011	More than 20 years in the federal public service	60	35	5	0	0	0	0	95	0	20

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	12	6	0	83	6	53
2017	3 to 10 years in the federal public service	48	41	7	1	4	88	5	76
2017	11 to 20 years in the federal public service	46	42	5	4	3	88	7	74
2017	More than 20 years in the federal public service	48	43	8	0	0	92	0	23
2014	Less than 3 years in the federal public service	43	37	7	13	0	80	13	16
2014	3 to 10 years in the federal public service	39	35	18	8	0	74	8	105
2014	11 to 20 years in the federal public service	35	39	18	6	2	74	8	62
2014	More than 20 years in the federal public service	47	38	10	5	0	85	5	21
2011	Less than 3 years in the federal public service	33	36	28	3	0	69	3	32
2011	3 to 10 years in the federal public service	48	38	4	10	0	85	10	96
2011	11 to 20 years in the federal public service	47	39	7	5	2	86	7	43
2011	More than 20 years in the federal public service	41	49	0	5	5	90	10	20
2008	Less than 3 years in the federal public service	42	39	12	3	3	82	6	33
2008	3 to 10 years in the federal public service	44	39	9	6	2	83	9	82
2008	11 to 20 years in the federal public service	56	40	4	0	0	96	0	25
2008	More than 20 years in the federal public service	33	46	13	8	0	79	8	24

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	34	6	2	0	0	0	92	2	53
2017	3 to 10 years in the federal public service	52	35	9	1	3	0	0	87	4	76
2017	11 to 20 years in the federal public service	53	32	8	3	4	0	0	86	7	75
2017	More than 20 years in the federal public service	39	48	9	4	0	0	0	87	4	23
2014	Less than 3 years in the federal public service	43	31	19	7	0	0	0	74	7	16
2014	3 to 10 years in the federal public service	41	40	12	4	2	1	0	82	6	105
2014	11 to 20 years in the federal public service	34	35	18	6	3	3	0	72	10	62
2014	More than 20 years in the federal public service	39	23	15	23	0	0	0	62	23	21
2011	Less than 3 years in the federal public service	36	28	17	9	3	0	7	69	13	32
2011	3 to 10 years in the federal public service	48	29	15	5	3	0	0	77	8	96
2011	11 to 20 years in the federal public service	44	23	23	7	2	0	0	68	10	43
2011	More than 20 years in the federal public service	45	29	5	5	10	6	0	78	16	20

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	7	4	0	0	88	4	53
2017	3 to 10 years in the federal public service	50	37	9	1	3	0	87	4	76
2017	11 to 20 years in the federal public service	50	38	8	1	3	0	88	4	75
2017	More than 20 years in the federal public service	39	48	13	0	0	0	87	0	23
2014	Less than 3 years in the federal public service	37	51	13	0	0	0	87	0	16
2014	3 to 10 years in the federal public service	43	37	15	4	1	0	80	5	105
2014	11 to 20 years in the federal public service	32	37	19	6	5	0	69	11	62
2014	More than 20 years in the federal public service	39	43	10	9	0	0	81	9	21
2011	Less than 3 years in the federal public service	36	36	12	9	0	7	77	10	32
2011	3 to 10 years in the federal public service	47	31	12	6	3	0	78	10	96
2011	11 to 20 years in the federal public service	42	30	14	11	2	0	72	14	43
2011	More than 20 years in the federal public service	50	19	10	5	16	0	69	21	20
2008	Less than 3 years in the federal public service	42	36	12	3	6	0	79	9	33
2008	3 to 10 years in the federal public service	57	27	5	9	2	0	84	11	82
2008	11 to 20 years in the federal public service	40	36	12	12	0	0	76	12	25
2008	More than 20 years in the federal public service	21	50	4	8	17	0	71	25	24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	18	20	13	0	2	0	67	13	53
2017	3 to 10 years in the federal public service	40	26	17	9	3	5	0	70	13	76
2017	11 to 20 years in the federal public service	43	23	17	8	5	4	0	68	14	75
2017	More than 20 years in the federal public service	36	38	17	0	0	4	5	81	0	23
2014	Less than 3 years in the federal public service	31	30	13	13	0	7	7	70	15	16
2014	3 to 10 years in the federal public service	40	22	17	12	5	4	0	64	18	105
2014	11 to 20 years in the federal public service	28	24	19	18	9	3	0	53	27	62
2014	More than 20 years in the federal public service	34	19	9	28	5	5	0	56	35	21
2011	Less than 3 years in the federal public service	30	18	18	15	9	3	7	53	27	32
2011	3 to 10 years in the federal public service	41	26	12	11	8	2	0	68	19	96
2011	11 to 20 years in the federal public service	32	28	22	11	5	2	0	62	16	43
2011	More than 20 years in the federal public service	36	9	23	21	10	0	0	45	32	20
2008	Less than 3 years in the federal public service	42	21	12	9	6	9	0	70	17	33
2008	3 to 10 years in the federal public service	43	24	15	10	7	1	0	68	17	82
2008	11 to 20 years in the federal public service	32	28	16	12	12	0	0	60	24	25
2008	More than 20 years in the federal public service	17	25	25	17	8	8	0	45	27	24

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	26	6	7	0	0	0	87	7	53
2017	3 to 10 years in the federal public service	59	29	8	0	0	3	2	92	0	76
2017	11 to 20 years in the federal public service	40	43	8	4	1	4	0	86	6	75
2017	More than 20 years in the federal public service	58	33	0	8	0	0	0	92	8	23
2014	Less than 3 years in the federal public service	43	37	19	0	0	0	0	81	0	16
2014	3 to 10 years in the federal public service	54	25	10	5	6	0	0	79	11	105
2014	11 to 20 years in the federal public service	45	29	13	8	3	2	0	76	11	62
2014	More than 20 years in the federal public service	53	19	14	10	5	0	0	72	14	21
2011	Less than 3 years in the federal public service	51	30	6	7	0	6	0	86	7	31
2011	3 to 10 years in the federal public service	52	31	10	4	3	0	0	83	7	96
2011	11 to 20 years in the federal public service	41	27	9	14	4	2	2	71	19	43
2011	More than 20 years in the federal public service	40	30	0	11	15	0	4	73	27	20
2008	Less than 3 years in the federal public service	67	24	3	3	0	3	0	94	3	33
2008	3 to 10 years in the federal public service	41	30	13	6	6	0	2	74	13	82
2008	11 to 20 years in the federal public service	40	28	16	12	0	0	4	71	13	25
2008	More than 20 years in the federal public service	33	42	4	4	13	0	4	78	17	24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	27	13	4	3	4	0	79	8	53
2017	3 to 10 years in the federal public service	51	33	9	3	1	1	2	87	4	76
2017	11 to 20 years in the federal public service	48	35	3	8	4	3	0	85	12	75
2017	More than 20 years in the federal public service	56	39	0	0	4	0	0	96	4	23
2014	Less than 3 years in the federal public service	49	25	19	7	0	0	0	74	7	16
2014	3 to 10 years in the federal public service	46	35	8	6	4	0	0	81	10	105
2014	11 to 20 years in the federal public service	50	23	16	10	2	0	0	73	11	62
2014	More than 20 years in the federal public service	43	24	9	15	9	0	0	67	24	21
2011	Less than 3 years in the federal public service	53	25	6	4	6	0	7	84	10	32
2011	3 to 10 years in the federal public service	49	31	10	8	2	0	0	80	10	96
2011	11 to 20 years in the federal public service	30	40	16	7	4	2	0	72	12	43
2011	More than 20 years in the federal public service	50	19	0	10	16	0	4	73	27	20
2008	Less than 3 years in the federal public service	61	24	12	3	0	0	0	85	3	33
2008	3 to 10 years in the federal public service	45	33	7	9	6	0	0	78	15	82
2008	11 to 20 years in the federal public service	36	28	16	12	4	0	4	67	17	25
2008	More than 20 years in the federal public service	33	42	8	4	8	0	4	78	13	24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	19	8	5	2	0	85	7	53
2017	3 to 10 years in the federal public service	55	30	10	3	3	0	84	5	76
2017	11 to 20 years in the federal public service	55	25	9	4	5	1	81	9	75
2017	More than 20 years in the federal public service	61	31	4	4	0	0	92	4	23
2014	Less than 3 years in the federal public service	43	37	13	0	0	7	87	0	16
2014	3 to 10 years in the federal public service	52	30	8	4	7	0	81	11	105
2014	11 to 20 years in the federal public service	50	18	17	9	6	0	68	16	62
2014	More than 20 years in the federal public service	48	19	19	10	5	0	67	14	21

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	30	4	0	0	6	2	96	0	53
2017	3 to 10 years in the federal public service	41	38	6	8	0	7	0	85	8	76
2017	11 to 20 years in the federal public service	43	37	7	8	1	4	0	83	10	75
2017	More than 20 years in the federal public service	49	34	13	4	0	0	0	83	4	23
2014	Less than 3 years in the federal public service	43	44	6	0	0	7	0	94	0	16
2014	3 to 10 years in the federal public service	33	39	11	8	5	5	0	76	13	105
2014	11 to 20 years in the federal public service	34	35	16	13	0	2	0	70	13	62
2014	More than 20 years in the federal public service	24	33	10	23	0	10	0	63	26	21
2011	Less than 3 years in the federal public service	41	29	9	3	6	6	7	80	10	32
2011	3 to 10 years in the federal public service	37	32	16	8	2	5	0	72	11	96
2011	11 to 20 years in the federal public service	30	34	21	11	0	5	0	67	11	43
2011	More than 20 years in the federal public service	41	30	5	5	15	5	0	74	21	20

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	28	11	2	0	2	0	86	2	53
2017	3 to 10 years in the federal public service	44	39	7	5	3	3	0	85	8	76
2017	11 to 20 years in the federal public service	34	46	13	5	1	0	0	80	7	74
2017	More than 20 years in the federal public service	44	39	17	0	0	0	0	83	0	23
2014	Less than 3 years in the federal public service	43	50	0	7	0	0	0	93	7	16
2014	3 to 10 years in the federal public service	26	42	14	13	4	1	0	69	17	104
2014	11 to 20 years in the federal public service	28	36	21	10	0	5	0	67	11	61
2014	More than 20 years in the federal public service	28	33	19	14	0	5	0	65	15	21
2011	Less than 3 years in the federal public service	29	34	12	12	3	3	7	70	17	32
2011	3 to 10 years in the federal public service	30	40	15	9	5	1	0	70	15	96
2011	11 to 20 years in the federal public service	25	35	19	16	2	2	0	62	19	43
2011	More than 20 years in the federal public service	40	15	15	10	21	0	0	55	31	20
2008	Less than 3 years in the federal public service	48	24	15	9	3	0	0	73	12	33
2008	3 to 10 years in the federal public service	41	35	12	5	6	0	0	77	11	82
2008	11 to 20 years in the federal public service	28	32	16	16	8	0	0	60	24	25
2008	More than 20 years in the federal public service	21	38	17	4	17	0	4	61	22	24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	26	13	10	0	6	76	11	53
2017	3 to 10 years in the federal public service	31	36	16	11	3	4	70	14	76
2017	11 to 20 years in the federal public service	30	44	12	10	3	1	75	13	75
2017	More than 20 years in the federal public service	31	48	17	4	0	0	79	4	23
2014	Less than 3 years in the federal public service	31	32	18	7	7	6	66	14	16
2014	3 to 10 years in the federal public service	17	44	17	15	4	3	63	20	105
2014	11 to 20 years in the federal public service	20	30	27	11	5	6	53	17	62
2014	More than 20 years in the federal public service	23	39	23	10	0	5	65	10	21
2011	Less than 3 years in the federal public service	26	34	13	6	12	10	66	20	32
2011	3 to 10 years in the federal public service	20	46	11	14	4	4	69	20	96
2011	11 to 20 years in the federal public service	12	42	19	19	2	7	57	23	43
2011	More than 20 years in the federal public service	30	34	10	10	16	0	64	26	20
2008	Less than 3 years in the federal public service	30	36	12	9	3	9	73	13	33
2008	3 to 10 years in the federal public service	24	40	17	12	6	0	65	18	82
2008	11 to 20 years in the federal public service	8	52	12	24	4	0	60	28	25
2008	More than 20 years in the federal public service	13	33	21	17	13	4	48	30	24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	27	12	7	0	6	80	8	53
2017	3 to 10 years in the federal public service	37	33	14	11	3	3	72	14	76
2017	11 to 20 years in the federal public service	33	39	13	9	3	3	74	12	75
2017	More than 20 years in the federal public service	45	38	13	4	0	0	83	4	23
2014	Less than 3 years in the federal public service	44	43	0	6	7	0	87	13	16
2014	3 to 10 years in the federal public service	25	42	12	7	9	4	70	17	105
2014	11 to 20 years in the federal public service	29	28	23	10	6	3	59	17	62
2014	More than 20 years in the federal public service	38	38	15	5	0	5	80	5	21
2011	Less than 3 years in the federal public service	26	31	9	12	9	13	65	24	32
2011	3 to 10 years in the federal public service	34	32	14	9	5	6	71	15	96
2011	11 to 20 years in the federal public service	20	42	7	19	4	7	67	25	43
2011	More than 20 years in the federal public service	45	34	5	0	16	0	79	16	20
2008	Less than 3 years in the federal public service	39	33	9	6	9	3	75	16	33
2008	3 to 10 years in the federal public service	33	34	17	6	6	4	70	13	82
2008	11 to 20 years in the federal public service	24	32	16	8	16	4	58	25	25
2008	More than 20 years in the federal public service	21	38	8	13	17	4	61	30	24

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	32	13	9	6	2	71	16	53
2017	3 to 10 years in the federal public service	27	41	16	13	1	3	69	15	76
2017	11 to 20 years in the federal public service	23	43	9	16	8	1	66	24	75
2017	More than 20 years in the federal public service	22	48	22	4	4	0	70	8	23
2014	Less than 3 years in the federal public service	37	37	0	26	0	0	74	26	16
2014	3 to 10 years in the federal public service	19	33	16	27	5	1	52	32	105
2014	11 to 20 years in the federal public service	17	25	21	18	16	3	43	35	62
2014	More than 20 years in the federal public service	5	57	10	18	5	5	66	24	21
2011	Less than 3 years in the federal public service	17	43	9	12	9	10	67	23	32
2011	3 to 10 years in the federal public service	17	46	14	14	9	0	62	23	96
2011	11 to 20 years in the federal public service	7	46	12	27	7	0	54	34	43
2011	More than 20 years in the federal public service	30	31	10	14	16	0	60	30	20
2008	Less than 3 years in the federal public service	33	24	21	12	6	3	59	19	33
2008	3 to 10 years in the federal public service	20	51	11	11	6	1	72	17	82
2008	11 to 20 years in the federal public service	16	36	8	28	12	0	52	40	25
2008	More than 20 years in the federal public service	17	46	13	8	17	0	63	25	24

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	34	13	6	2	0	2	79	8	53
2017	3 to 10 years in the federal public service	40	47	8	1	4	0	0	87	5	76
2017	11 to 20 years in the federal public service	36	41	9	8	6	0	0	77	13	75
2017	More than 20 years in the federal public service	40	39	13	4	4	0	0	79	8	23
2014	Less than 3 years in the federal public service	32	44	18	7	0	0	0	76	7	16
2014	3 to 10 years in the federal public service	31	43	12	7	6	1	0	75	13	105
2014	11 to 20 years in the federal public service	16	49	10	19	5	2	0	66	25	62
2014	More than 20 years in the federal public service	24	47	10	14	5	0	0	71	19	21
2011	Less than 3 years in the federal public service	32	40	6	13	3	0	7	77	17	32
2011	3 to 10 years in the federal public service	34	43	10	9	3	0	0	77	12	96
2011	11 to 20 years in the federal public service	23	49	15	9	4	0	0	72	14	43
2011	More than 20 years in the federal public service	25	50	5	5	16	0	0	75	21	20

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	46	9	6	4	82	9	53
2017	3 to 10 years in the federal public service	33	46	11	8	3	79	10	76
2017	11 to 20 years in the federal public service	32	43	12	9	4	75	13	75
2017	More than 20 years in the federal public service	44	35	13	8	0	79	8	23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	22	3	8	4	39	4	74	20	53
2017	3 to 10 years in the federal public service	16	24	9	17	5	21	6	56	31	76
2017	11 to 20 years in the federal public service	13	31	13	16	5	19	3	56	27	75
2017	More than 20 years in the federal public service	13	49	9	17	0	12	0	71	19	23
2014	Less than 3 years in the federal public service	18	19	6	19	0	32	7	60	31	16
2014	3 to 10 years in the federal public service	11	19	21	19	6	20	4	40	33	105
2014	11 to 20 years in the federal public service	15	27	21	18	6	11	2	48	28	62
2014	More than 20 years in the federal public service	14	28	19	29	0	10	0	46	32	21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	43	10	2	2	4	0	86	4	53
2017	3 to 10 years in the federal public service	44	39	8	3	3	1	3	87	5	76
2017	11 to 20 years in the federal public service	36	44	12	3	4	1	0	81	7	75
2017	More than 20 years in the federal public service	54	30	8	8	0	0	0	84	8	23
2014	Less than 3 years in the federal public service	49	38	13	0	0	0	0	87	0	16
2014	3 to 10 years in the federal public service	39	39	10	6	5	1	0	79	10	105
2014	11 to 20 years in the federal public service	41	27	8	16	6	0	2	69	23	62
2014	More than 20 years in the federal public service	39	28	14	14	5	0	0	67	19	21
2011	Less than 3 years in the federal public service	32	33	12	6	6	0	10	73	13	32
2011	3 to 10 years in the federal public service	34	49	6	8	3	0	0	83	11	96
2011	11 to 20 years in the federal public service	26	39	14	12	7	2	0	67	19	43
2011	More than 20 years in the federal public service	35	31	10	0	21	4	0	68	22	20
2008	Less than 3 years in the federal public service	47	41	3	6	3	0	0	88	9	32
2008	3 to 10 years in the federal public service	33	33	12	15	6	1	0	67	21	82
2008	11 to 20 years in the federal public service	24	36	20	16	4	0	0	60	20	25
2008	More than 20 years in the federal public service	17	58	4	4	13	0	4	78	17	24

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	38	30	8	8	0	8	8	82	9	13
2017	11 to 20 years in the federal public service	32	31	13	19	0	3	3	67	20	32
2017	More than 20 years in the federal public service	59	34	6	0	0	0	0	94	0	15
2014	3 to 10 years in the federal public service	14	47	23	10	5	0	0	61	15	21
2014	11 to 20 years in the federal public service	31	28	10	17	0	7	7	68	20	29
2014	More than 20 years in the federal public service	50	14	22	15	0	0	0	64	15	14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	30	7	4	0	2	0	89	4	53
2017	3 to 10 years in the federal public service	54	29	5	6	3	3	0	85	9	75
2017	11 to 20 years in the federal public service	41	34	11	9	4	1	0	76	14	75
2017	More than 20 years in the federal public service	48	52	0	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	56	38	0	7	0	0	0	93	7	16
2014	3 to 10 years in the federal public service	36	36	11	11	6	0	0	73	16	105
2014	11 to 20 years in the federal public service	41	37	6	10	3	2	2	80	13	62
2014	More than 20 years in the federal public service	47	24	9	14	0	5	0	75	15	21
2011	Less than 3 years in the federal public service	47	31	3	12	0	7	0	84	13	32
2011	3 to 10 years in the federal public service	51	26	8	8	5	1	2	78	13	96
2011	11 to 20 years in the federal public service	40	35	9	9	4	2	0	77	13	43
2011	More than 20 years in the federal public service	66	19	10	0	5	0	0	85	5	20
2008	Less than 3 years in the federal public service	42	36	15	0	0	6	0	84	0	33
2008	3 to 10 years in the federal public service	45	28	7	13	2	1	2	76	16	82
2008	11 to 20 years in the federal public service	28	40	8	20	4	0	0	68	24	25
2008	More than 20 years in the federal public service	30	43	9	9	9	0	0	74	17	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	24	3	4	0	21	2	90	5	53
2017	3 to 10 years in the federal public service	45	28	12	4	3	8	0	80	7	76
2017	11 to 20 years in the federal public service	33	32	13	8	4	10	0	72	14	75
2017	More than 20 years in the federal public service	44	30	13	4	4	5	0	78	9	23
2014	Less than 3 years in the federal public service	37	30	0	7	0	26	0	91	9	16
2014	3 to 10 years in the federal public service	34	30	13	10	6	7	1	69	16	105
2014	11 to 20 years in the federal public service	44	25	8	13	5	5	2	73	19	62
2014	More than 20 years in the federal public service	56	15	14	10	0	5	0	75	10	21
2011	Less than 3 years in the federal public service	45	24	12	6	0	6	7	79	7	32
2011	3 to 10 years in the federal public service	51	20	13	7	5	3	1	74	13	96
2011	11 to 20 years in the federal public service	35	21	17	14	6	7	0	60	22	43
2011	More than 20 years in the federal public service	65	19	6	5	5	0	0	84	10	20
2008	Less than 3 years in the federal public service	45	12	21	6	3	12	0	66	10	33
2008	3 to 10 years in the federal public service	43	30	11	7	6	2	0	75	14	82
2008	11 to 20 years in the federal public service	24	36	20	20	0	0	0	60	20	25
2008	More than 20 years in the federal public service	35	43	9	4	9	0	0	78	13	23

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	40	14	12	3	0	71	15	53
2017	3 to 10 years in the federal public service	35	51	8	7	0	0	86	7	76
2017	11 to 20 years in the federal public service	24	41	16	15	4	0	65	19	75
2017	More than 20 years in the federal public service	26	61	13	0	0	0	87	0	23
2014	Less than 3 years in the federal public service	24	51	12	13	0	0	75	13	16
2014	3 to 10 years in the federal public service	26	45	8	17	4	0	71	21	105
2014	11 to 20 years in the federal public service	27	35	10	20	5	3	64	26	62
2014	More than 20 years in the federal public service	43	39	14	0	0	5	85	0	21
2011	Less than 3 years in the federal public service	39	30	14	6	3	7	75	10	32
2011	3 to 10 years in the federal public service	35	52	7	3	3	0	87	7	96
2011	11 to 20 years in the federal public service	36	36	14	7	2	5	76	10	42
2011	More than 20 years in the federal public service	41	44	9	0	6	0	85	6	20
2008	Less than 3 years in the federal public service	42	27	9	12	9	0	70	21	33
2008	3 to 10 years in the federal public service	36	40	10	9	4	2	77	13	81
2008	11 to 20 years in the federal public service	40	24	8	28	0	0	64	28	25
2008	More than 20 years in the federal public service	17	50	17	8	8	0	67	17	24

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	12	4	2	0	82	6	53
2017	3 to 10 years in the federal public service	43	38	16	1	1	0	81	2	76
2017	11 to 20 years in the federal public service	49	42	3	5	1	0	91	6	75
2017	More than 20 years in the federal public service	53	47	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	31	45	18	0	7	0	76	7	16
2014	3 to 10 years in the federal public service	42	39	9	6	2	2	83	8	105
2014	11 to 20 years in the federal public service	40	38	8	11	3	0	78	14	62
2014	More than 20 years in the federal public service	56	24	15	0	5	0	80	5	21
2011	Less than 3 years in the federal public service	36	37	15	13	0	0	72	13	32
2011	3 to 10 years in the federal public service	50	35	8	4	3	0	84	7	96
2011	11 to 20 years in the federal public service	50	45	5	0	0	0	95	0	43
2011	More than 20 years in the federal public service	58	36	6	0	0	0	94	0	19
2008	Less than 3 years in the federal public service	39	42	6	6	6	0	82	12	33
2008	3 to 10 years in the federal public service	48	37	5	5	6	0	84	11	82
2008	11 to 20 years in the federal public service	44	48	4	0	4	0	92	4	25
2008	More than 20 years in the federal public service	38	46	8	8	0	0	83	8	24

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	41	12	3	0	0	85	3	53
2017	3 to 10 years in the federal public service	46	49	4	1	0	0	95	1	76
2017	11 to 20 years in the federal public service	52	40	4	4	0	0	92	4	75
2017	More than 20 years in the federal public service	53	47	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	31	51	12	0	7	0	82	7	16
2014	3 to 10 years in the federal public service	51	34	8	4	3	1	86	7	105
2014	11 to 20 years in the federal public service	43	42	2	11	2	0	86	13	62
2014	More than 20 years in the federal public service	47	48	0	5	0	0	95	5	21
2011	Less than 3 years in the federal public service	40	45	3	6	0	7	90	6	32
2011	3 to 10 years in the federal public service	51	41	3	2	3	0	92	5	96
2011	11 to 20 years in the federal public service	47	49	2	2	0	0	95	2	43
2011	More than 20 years in the federal public service	46	49	5	0	0	0	95	0	20
2008	Less than 3 years in the federal public service	45	36	9	3	6	0	82	9	33
2008	3 to 10 years in the federal public service	54	31	10	0	5	0	85	5	81
2008	11 to 20 years in the federal public service	44	56	0	0	0	0	100	0	25
2008	More than 20 years in the federal public service	50	33	17	0	0	0	83	0	24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	32	16	9	2	0	0	73	11	53
2017	3 to 10 years in the federal public service	29	38	15	11	3	4	0	70	14	76
2017	11 to 20 years in the federal public service	31	35	11	15	8	0	0	66	23	74
2017	More than 20 years in the federal public service	19	56	17	0	8	0	0	75	8	23
2014	Less than 3 years in the federal public service	37	31	19	6	7	0	0	68	13	16
2014	3 to 10 years in the federal public service	20	40	16	17	6	1	0	60	24	105
2014	11 to 20 years in the federal public service	22	34	18	15	10	2	0	57	25	62
2014	More than 20 years in the federal public service	24	53	9	5	0	5	5	85	5	21
2011	Less than 3 years in the federal public service	24	36	15	3	6	6	10	72	11	32
2011	3 to 10 years in the federal public service	34	41	11	8	5	0	0	75	14	96
2011	11 to 20 years in the federal public service	26	38	14	13	7	2	0	65	20	43
2011	More than 20 years in the federal public service	30	34	9	16	11	0	0	65	26	20
2008	Less than 3 years in the federal public service	33	42	12	3	3	6	0	81	6	33
2008	3 to 10 years in the federal public service	32	37	12	13	5	1	0	69	19	82
2008	11 to 20 years in the federal public service	28	36	4	28	4	0	0	64	32	25
2008	More than 20 years in the federal public service	4	50	17	17	13	0	0	54	29	24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	22	13	13	4	7	0	67	19	53
2017	3 to 10 years in the federal public service	22	31	8	26	10	3	0	54	38	76
2017	11 to 20 years in the federal public service	15	32	13	23	16	2	0	47	39	75
2017	More than 20 years in the federal public service	9	42	8	8	23	5	5	57	34	23
2014	Less than 3 years in the federal public service	32	24	12	19	7	6	0	60	27	16
2014	3 to 10 years in the federal public service	10	26	10	26	24	4	1	37	52	105
2014	11 to 20 years in the federal public service	11	19	18	18	32	2	0	31	51	62
2014	More than 20 years in the federal public service	10	24	15	28	19	0	5	35	49	21
2011	Less than 3 years in the federal public service	12	31	21	15	9	6	7	49	27	32
2011	3 to 10 years in the federal public service	19	30	15	16	17	2	0	50	34	96
2011	11 to 20 years in the federal public service	7	24	26	23	20	0	0	31	43	43
2011	More than 20 years in the federal public service	10	10	19	11	31	5	15	24	52	20
2008	Less than 3 years in the federal public service	24	27	15	9	12	12	0	59	24	33
2008	3 to 10 years in the federal public service	16	36	15	15	19	0	0	52	33	81
2008	11 to 20 years in the federal public service	20	28	12	12	28	0	0	48	40	25
2008	More than 20 years in the federal public service	8	17	21	25	17	0	13	29	48	24

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	42	7	11	2	0	79	13	53
2017	3 to 10 years in the federal public service	40	38	13	9	0	0	78	9	76
2017	11 to 20 years in the federal public service	38	43	11	7	1	0	81	8	74
2017	More than 20 years in the federal public service	49	38	4	4	4	0	87	8	23
2014	Less than 3 years in the federal public service	26	43	12	13	7	0	68	20	16
2014	3 to 10 years in the federal public service	26	50	11	10	3	0	76	13	105
2014	11 to 20 years in the federal public service	23	47	15	10	6	0	69	16	62
2014	More than 20 years in the federal public service	33	52	5	10	0	0	85	10	21
2011	Less than 3 years in the federal public service	29	28	15	19	3	7	61	23	32
2011	3 to 10 years in the federal public service	35	46	8	9	1	0	81	10	96
2011	11 to 20 years in the federal public service	33	46	7	5	9	0	79	14	43
2011	More than 20 years in the federal public service	40	30	10	11	10	0	70	20	20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	31	21	9	2	0	0	68	11	53
2017	3 to 10 years in the federal public service	41	34	17	5	3	0	0	75	8	76
2017	11 to 20 years in the federal public service	42	40	12	4	3	0	0	81	7	74
2017	More than 20 years in the federal public service	49	43	4	0	4	0	0	92	4	23
2014	Less than 3 years in the federal public service	32	49	12	7	0	0	0	81	7	16
2014	3 to 10 years in the federal public service	25	40	13	14	7	1	1	66	21	104
2014	11 to 20 years in the federal public service	31	34	11	18	5	0	2	66	23	62
2014	More than 20 years in the federal public service	28	48	10	14	0	0	0	76	14	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	35	10	9	0	0	0	81	9	53
2017	3 to 10 years in the federal public service	40	46	6	5	0	1	1	88	5	76
2017	11 to 20 years in the federal public service	38	42	7	11	3	0	0	80	13	74
2017	More than 20 years in the federal public service	53	26	8	13	0	0	0	79	13	23
2014	Less than 3 years in the federal public service	25	56	13	7	0	0	0	81	7	16
2014	3 to 10 years in the federal public service	34	38	15	9	4	0	0	72	12	105
2014	11 to 20 years in the federal public service	40	31	14	11	3	0	0	71	14	62
2014	More than 20 years in the federal public service	38	44	10	9	0	0	0	81	9	21
2011	Less than 3 years in the federal public service	41	28	12	9	0	7	3	77	10	32
2011	3 to 10 years in the federal public service	40	40	11	5	2	1	0	81	8	94
2011	11 to 20 years in the federal public service	39	36	9	9	7	0	0	75	16	43
2011	More than 20 years in the federal public service	34	45	5	0	16	0	0	79	16	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	30	26	6	0	4	66	6	53
2017	3 to 10 years in the federal public service	27	42	19	7	1	4	72	8	76
2017	11 to 20 years in the federal public service	30	49	9	8	3	1	80	11	75
2017	More than 20 years in the federal public service	37	41	22	0	0	0	78	0	22

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	38	2	8	2	0	0	88	10	53
2017	3 to 10 years in the federal public service	61	18	12	9	0	0	0	79	9	76
2017	11 to 20 years in the federal public service	42	34	8	9	5	1	0	77	15	75
2017	More than 20 years in the federal public service	30	56	10	4	0	0	0	86	4	23
2014	Less than 3 years in the federal public service	32	43	6	13	6	0	0	75	19	16
2014	3 to 10 years in the federal public service	47	35	7	8	4	0	0	82	11	104
2014	11 to 20 years in the federal public service	41	30	18	5	6	0	0	71	12	62
2014	More than 20 years in the federal public service	44	28	10	18	0	0	0	72	18	21
2011	Less than 3 years in the federal public service	35	45	9	3	7	0	0	81	10	32
2011	3 to 10 years in the federal public service	49	36	2	12	1	0	0	85	13	96
2011	11 to 20 years in the federal public service	49	26	0	13	10	0	2	77	23	43
2011	More than 20 years in the federal public service	50	29	0	11	10	0	0	79	21	20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	19	17	8	4	2	12	66	14	53
2017	3 to 10 years in the federal public service	35	29	12	15	3	4	4	69	19	76
2017	11 to 20 years in the federal public service	40	29	8	11	7	2	4	73	18	75
2017	More than 20 years in the federal public service	17	36	5	13	9	0	21	67	27	23
2014	Less than 3 years in the federal public service	32	38	18	6	0	0	6	74	6	16
2014	3 to 10 years in the federal public service	35	30	10	12	5	0	8	70	19	105
2014	11 to 20 years in the federal public service	27	40	6	5	6	2	14	79	13	62
2014	More than 20 years in the federal public service	20	24	5	10	9	0	32	65	28	21
2011	Less than 3 years in the federal public service	33	21	0	14	13	13	5	67	33	32
2011	3 to 10 years in the federal public service	22	42	8	14	9	0	5	67	24	96
2011	11 to 20 years in the federal public service	21	19	16	21	18	0	5	42	41	43
2011	More than 20 years in the federal public service	14	24	20	0	16	0	26	52	21	20
2008	Less than 3 years in the federal public service	48	18	21	0	3	3	6	73	3	33
2008	3 to 10 years in the federal public service	35	26	15	11	6	1	6	66	18	82
2008	11 to 20 years in the federal public service	16	36	4	24	8	0	12	59	36	25
2008	More than 20 years in the federal public service	8	25	21	13	21	0	13	38	38	24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	39	17	2	0	2	0	80	2	53
2017	3 to 10 years in the federal public service	40	31	26	3	0	0	0	71	3	76
2017	11 to 20 years in the federal public service	20	46	21	8	4	0	0	66	12	75
2017	More than 20 years in the federal public service	8	46	23	13	9	0	0	55	22	23
2014	Less than 3 years in the federal public service	57	24	13	7	0	0	0	81	7	16
2014	3 to 10 years in the federal public service	33	37	22	8	1	0	0	69	9	105
2014	11 to 20 years in the federal public service	20	48	17	9	6	0	0	68	15	62
2014	More than 20 years in the federal public service	20	48	10	0	18	0	5	71	19	21
2011	Less than 3 years in the federal public service	35	33	15	9	0	0	7	74	10	32
2011	3 to 10 years in the federal public service	23	45	17	10	4	0	0	68	15	95
2011	11 to 20 years in the federal public service	20	40	19	7	14	0	0	60	21	43
2011	More than 20 years in the federal public service	31	33	20	5	11	0	0	64	16	20
2008	Less than 3 years in the federal public service	48	33	6	6	6	0	0	82	12	33
2008	3 to 10 years in the federal public service	21	39	23	11	5	0	1	60	16	82
2008	11 to 20 years in the federal public service	16	40	20	20	4	0	0	56	24	25
2008	More than 20 years in the federal public service	8	46	29	13	4	0	0	54	17	24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	22	4	7	0	6	5	87	8	53
2017	3 to 10 years in the federal public service	67	19	6	1	1	3	3	91	3	76
2017	11 to 20 years in the federal public service	62	24	4	4	1	3	1	90	6	75
2017	More than 20 years in the federal public service	62	30	0	4	0	4	0	96	4	23
2014	Less than 3 years in the federal public service	31	31	18	0	7	13	0	71	8	16
2014	3 to 10 years in the federal public service	65	19	7	4	1	2	2	87	5	105
2014	11 to 20 years in the federal public service	56	25	6	3	5	3	2	85	8	62
2014	More than 20 years in the federal public service	48	23	19	0	10	0	0	71	10	21
2011	Less than 3 years in the federal public service	39	33	3	6	6	10	3	82	14	32
2011	3 to 10 years in the federal public service	53	30	4	7	4	2	0	85	11	96
2011	11 to 20 years in the federal public service	42	18	14	5	7	9	5	70	13	43
2011	More than 20 years in the federal public service	50	20	4	11	5	0	10	78	17	20

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	34	23	43	53
2017	3 to 10 years in the federal public service	23	45	31	76
2017	11 to 20 years in the federal public service	23	28	49	74
2017	More than 20 years in the federal public service	36	38	26	23
2014	Less than 3 years in the federal public service	19	30	51	16
2014	3 to 10 years in the federal public service	42	23	35	104
2014	11 to 20 years in the federal public service	38	19	42	62
2014	More than 20 years in the federal public service	9	29	61	21
2011	Less than 3 years in the federal public service	44	27	28	32
2011	3 to 10 years in the federal public service	34	37	28	96
2011	11 to 20 years in the federal public service	25	28	47	43
2011	More than 20 years in the federal public service	20	25	55	20

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	34	35	6	19	6	18
2017	3 to 10 years in the federal public service	0	17	65	6	0	11	17
2017	11 to 20 years in the federal public service	18	36	46	0	0	0	17
2014	3 to 10 years in the federal public service	2	25	48	14	9999	11	44
2014	11 to 20 years in the federal public service	4	8	66	17	9999	4	24
2011	Less than 3 years in the federal public service	0	7	53	20	9999	20	15
2011	3 to 10 years in the federal public service	3	18	63	7	9999	9	32
2011	11 to 20 years in the federal public service	0	18	44	28	9999	9	11

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	37	9	6	2	0	0	84	8	53
2017	3 to 10 years in the federal public service	44	45	10	0	1	0	0	89	1	76
2017	11 to 20 years in the federal public service	63	32	0	5	0	0	0	95	5	75
2017	More than 20 years in the federal public service	54	38	8	0	0	0	0	92	0	23
2014	Less than 3 years in the federal public service	45	36	19	0	0	0	0	81	0	16
2014	3 to 10 years in the federal public service	50	37	7	6	1	0	0	87	7	105
2014	11 to 20 years in the federal public service	35	50	6	3	5	0	0	85	8	62
2014	More than 20 years in the federal public service	58	38	0	5	0	0	0	95	5	21
2011	Less than 3 years in the federal public service	41	49	0	0	3	0	7	97	3	32
2011	3 to 10 years in the federal public service	45	47	1	5	2	0	0	91	7	96
2011	11 to 20 years in the federal public service	42	44	7	2	5	0	0	86	7	43
2011	More than 20 years in the federal public service	65	30	0	0	5	0	0	95	5	20
2008	Less than 3 years in the federal public service	36	36	21	0	3	3	0	75	3	33
2008	3 to 10 years in the federal public service	46	34	9	5	5	1	0	81	10	82
2008	11 to 20 years in the federal public service	32	60	4	4	0	0	0	92	4	25
2008	More than 20 years in the federal public service	46	46	0	4	4	0	0	92	8	24

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	37	8	2	0	0	90	2	53
2017	3 to 10 years in the federal public service	32	45	11	10	0	1	78	10	76
2017	11 to 20 years in the federal public service	30	49	8	10	3	0	79	13	75
2017	More than 20 years in the federal public service	40	43	8	9	0	0	83	9	23
2014	Less than 3 years in the federal public service	51	31	6	6	6	0	82	12	16
2014	3 to 10 years in the federal public service	29	39	14	12	5	1	69	17	105
2014	11 to 20 years in the federal public service	17	40	23	13	5	3	58	19	62
2014	More than 20 years in the federal public service	24	58	0	14	5	0	82	18	21
2011	Less than 3 years in the federal public service	27	52	3	6	3	10	87	10	32
2011	3 to 10 years in the federal public service	26	52	6	12	3	1	79	15	96
2011	11 to 20 years in the federal public service	28	54	11	2	5	0	82	7	43
2011	More than 20 years in the federal public service	39	36	9	10	5	0	76	15	20

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	13	28	37	17	0	4	57	14	53
2017	3 to 10 years in the federal public service	2	22	44	19	8	1	3	29	26	76
2017	11 to 20 years in the federal public service	5	27	44	20	1	0	3	22	33	75
2017	More than 20 years in the federal public service	12	21	46	13	3	0	4	17	35	23
2014	Less than 3 years in the federal public service	0	19	57	12	0	0	12	14	22	16
2014	3 to 10 years in the federal public service	10	14	47	22	7	1	1	29	24	105
2014	11 to 20 years in the federal public service	5	19	42	29	3	2	0	33	25	61
2014	More than 20 years in the federal public service	0	15	33	33	10	5	5	47	17	21
2011	Less than 3 years in the federal public service	9	9	33	24	14	10	0	43	20	32
2011	3 to 10 years in the federal public service	6	23	47	15	8	0	1	23	29	96
2011	11 to 20 years in the federal public service	2	28	40	15	13	2	0	28	31	43
2011	More than 20 years in the federal public service	6	36	33	15	10	0	0	26	41	20
2008	Less than 3 years in the federal public service	6	12	45	9	12	9	6	25	21	33
2008	3 to 10 years in the federal public service	9	18	43	20	9	1	1	29	28	82
2008	11 to 20 years in the federal public service	8	28	52	12	0	0	0	12	36	25
2008	More than 20 years in the federal public service	13	38	38	8	4	0	0	13	50	24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	15	15	33	26	0	4	62	22	53
2017	3 to 10 years in the federal public service	1	16	33	27	14	4	5	46	18	76
2017	11 to 20 years in the federal public service	4	18	35	27	11	3	3	40	24	75
2017	More than 20 years in the federal public service	4	27	35	13	12	0	9	27	34	23
2014	Less than 3 years in the federal public service	7	13	30	19	18	7	6	43	23	16
2014	3 to 10 years in the federal public service	5	13	35	35	10	1	1	46	18	105
2014	11 to 20 years in the federal public service	7	11	31	36	14	2	0	51	18	62
2014	More than 20 years in the federal public service	0	10	43	14	29	5	0	45	10	21
2011	Less than 3 years in the federal public service	3	20	34	15	15	13	0	35	26	31
2011	3 to 10 years in the federal public service	6	11	29	32	17	1	3	51	18	96
2011	11 to 20 years in the federal public service	5	27	17	24	28	0	0	51	32	43
2011	More than 20 years in the federal public service	16	16	15	29	25	0	0	54	32	20
2008	Less than 3 years in the federal public service	3	16	19	25	28	9	0	59	21	32
2008	3 to 10 years in the federal public service	5	20	28	32	11	2	1	45	26	81
2008	11 to 20 years in the federal public service	4	32	28	28	8	0	0	36	36	25
2008	More than 20 years in the federal public service	13	17	39	26	4	0	0	30	30	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	29	31	12	14	0	6	28	40	53
2017	3 to 10 years in the federal public service	8	30	36	13	11	0	2	24	39	75
2017	11 to 20 years in the federal public service	12	24	32	24	7	1	0	31	36	75
2017	More than 20 years in the federal public service	9	22	34	22	9	0	4	33	32	23
2014	Less than 3 years in the federal public service	13	19	24	25	6	0	12	35	37	16
2014	3 to 10 years in the federal public service	15	29	33	17	6	0	0	23	44	105
2014	11 to 20 years in the federal public service	15	25	36	21	0	0	3	22	41	61
2014	More than 20 years in the federal public service	0	24	37	24	9	5	0	35	26	21
2011	Less than 3 years in the federal public service	18	9	39	17	3	13	0	24	32	32
2011	3 to 10 years in the federal public service	16	18	36	21	7	1	1	28	34	95
2011	11 to 20 years in the federal public service	9	21	47	7	13	0	2	21	31	43
2011	More than 20 years in the federal public service	31	16	28	15	10	0	0	25	47	20
2008	Less than 3 years in the federal public service	12	12	33	24	9	9	0	37	27	33
2008	3 to 10 years in the federal public service	12	18	38	16	10	2	4	27	32	82
2008	11 to 20 years in the federal public service	8	28	44	20	0	0	0	20	36	25
2008	More than 20 years in the federal public service	21	25	29	13	8	4	0	22	48	24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	29	34	18	0	4	53	16	53
2017	3 to 10 years in the federal public service	2	21	47	19	8	0	2	28	24	76
2017	11 to 20 years in the federal public service	7	30	47	15	1	0	0	17	37	74
2017	More than 20 years in the federal public service	23	21	43	13	0	0	0	13	44	23
2014	Less than 3 years in the federal public service	0	7	25	43	13	0	12	64	8	16
2014	3 to 10 years in the federal public service	11	22	38	20	9	0	0	29	33	105
2014	11 to 20 years in the federal public service	7	25	37	24	5	0	2	29	33	61
2014	More than 20 years in the federal public service	5	24	47	14	5	5	0	20	30	21
2011	Less than 3 years in the federal public service	6	9	37	26	15	7	0	44	16	32
2011	3 to 10 years in the federal public service	3	11	52	24	9	0	1	33	15	96
2011	11 to 20 years in the federal public service	9	18	33	21	18	0	0	39	27	43
2011	More than 20 years in the federal public service	16	4	35	40	5	0	0	45	20	20
2008	Less than 3 years in the federal public service	6	12	21	36	21	3	0	59	19	33
2008	3 to 10 years in the federal public service	2	17	33	30	15	1	1	46	20	82
2008	11 to 20 years in the federal public service	8	12	44	36	0	0	0	36	20	25
2008	More than 20 years in the federal public service	8	33	33	21	0	0	4	22	43	24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	13	19	28	23	4	9	59	20	53
2017	3 to 10 years in the federal public service	7	18	31	20	16	3	6	39	27	75
2017	11 to 20 years in the federal public service	12	23	43	16	5	1	0	22	35	75
2017	More than 20 years in the federal public service	27	22	31	13	3	0	4	17	51	23
2014	Less than 3 years in the federal public service	0	26	18	31	13	0	12	50	29	16
2014	3 to 10 years in the federal public service	9	22	30	25	8	3	2	36	33	105
2014	11 to 20 years in the federal public service	5	17	34	28	9	2	5	40	24	61
2014	More than 20 years in the federal public service	5	29	23	19	19	5	0	40	35	21
2011	Less than 3 years in the federal public service	10	19	19	28	12	10	3	46	32	31
2011	3 to 10 years in the federal public service	14	20	36	18	10	1	0	28	35	96
2011	11 to 20 years in the federal public service	14	16	43	7	21	0	0	28	30	43
2011	More than 20 years in the federal public service	21	20	38	21	0	0	0	21	41	20
2008	Less than 3 years in the federal public service	6	3	24	30	24	6	6	62	10	33
2008	3 to 10 years in the federal public service	2	22	30	21	18	2	4	42	26	82
2008	11 to 20 years in the federal public service	8	12	40	28	12	0	0	40	20	25
2008	More than 20 years in the federal public service	21	29	38	8	4	0	0	13	50	24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	16	38	16	13	2	9	33	24	53
2017	3 to 10 years in the federal public service	9	20	39	15	11	1	6	27	31	76
2017	11 to 20 years in the federal public service	11	22	25	36	5	1	0	42	33	75
2017	More than 20 years in the federal public service	14	35	25	13	4	0	8	19	53	23
2014	Less than 3 years in the federal public service	13	26	12	31	6	0	12	42	44	16
2014	3 to 10 years in the federal public service	7	19	24	30	17	1	2	48	27	105
2014	11 to 20 years in the federal public service	8	14	36	24	13	2	3	39	23	61
2014	More than 20 years in the federal public service	10	19	32	24	5	10	0	32	32	21
2011	Less than 3 years in the federal public service	21	14	9	19	15	19	3	43	46	32
2011	3 to 10 years in the federal public service	6	18	34	21	16	1	3	39	25	96
2011	11 to 20 years in the federal public service	10	23	25	23	20	0	0	43	32	43
2011	More than 20 years in the federal public service	21	5	30	29	10	0	6	42	27	20
2008	Less than 3 years in the federal public service	12	6	30	30	21	0	0	52	18	33
2008	3 to 10 years in the federal public service	6	17	26	28	16	2	5	47	25	82
2008	11 to 20 years in the federal public service	8	24	36	28	0	0	4	29	33	25
2008	More than 20 years in the federal public service	13	21	42	17	8	0	0	25	33	24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	16	24	24	20	2	8	48	26	52
2017	3 to 10 years in the federal public service	7	16	33	22	16	1	5	41	24	75
2017	11 to 20 years in the federal public service	5	19	46	19	7	3	1	26	25	75
2017	More than 20 years in the federal public service	8	19	39	18	12	0	4	31	28	23
2014	Less than 3 years in the federal public service	0	7	50	31	0	0	12	35	7	16
2014	3 to 10 years in the federal public service	10	25	35	21	8	2	0	30	35	105
2014	11 to 20 years in the federal public service	10	18	41	18	9	0	3	29	29	61
2014	More than 20 years in the federal public service	0	19	57	15	5	5	0	20	20	21

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	8	7	0	0	85	7	53
2017	3 to 10 years in the federal public service	52	35	4	7	3	0	87	9	76
2017	11 to 20 years in the federal public service	54	28	7	5	4	1	83	10	75
2017	More than 20 years in the federal public service	66	30	0	0	4	0	96	4	23
2014	Less than 3 years in the federal public service	45	55	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	55	26	6	9	3	1	82	12	105
2014	11 to 20 years in the federal public service	49	29	10	10	3	0	78	13	62
2014	More than 20 years in the federal public service	61	34	5	0	0	0	95	0	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	31	5	0	0	95	0	53
2017	3 to 10 years in the federal public service	60	33	7	0	0	93	0	76
2017	11 to 20 years in the federal public service	58	34	4	0	4	92	4	75
2017	More than 20 years in the federal public service	74	21	0	4	0	96	4	23
2014	Less than 3 years in the federal public service	57	37	6	0	0	94	0	16
2014	3 to 10 years in the federal public service	54	32	5	6	3	87	9	103
2014	11 to 20 years in the federal public service	56	35	2	7	0	92	7	62
2014	More than 20 years in the federal public service	53	38	0	5	5	91	9	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	29	4	2	0	7	93	2	53
2017	3 to 10 years in the federal public service	41	40	5	4	0	9	90	4	76
2017	11 to 20 years in the federal public service	38	37	15	4	1	5	79	5	75
2017	More than 20 years in the federal public service	41	47	9	4	0	0	87	4	23
2014	Less than 3 years in the federal public service	62	26	0	0	0	13	100	0	16
2014	3 to 10 years in the federal public service	50	35	8	0	4	4	88	4	105
2014	11 to 20 years in the federal public service	32	33	20	5	0	10	73	5	62
2014	More than 20 years in the federal public service	48	43	9	0	0	0	91	0	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	28	10	2	0	6	87	2	53
2017	3 to 10 years in the federal public service	48	40	5	4	0	3	91	4	76
2017	11 to 20 years in the federal public service	43	44	1	7	4	1	88	11	75
2017	More than 20 years in the federal public service	40	47	9	0	4	0	87	4	23
2014	Less than 3 years in the federal public service	56	38	0	0	0	6	100	0	16
2014	3 to 10 years in the federal public service	52	35	6	4	3	1	88	7	105
2014	11 to 20 years in the federal public service	36	47	5	10	0	2	85	10	61
2014	More than 20 years in the federal public service	39	57	5	0	0	0	95	0	21
2011	Less than 3 years in the federal public service	48	37	3	3	3	7	90	6	32
2011	3 to 10 years in the federal public service	43	40	7	7	2	0	84	9	96
2011	11 to 20 years in the federal public service	41	42	12	2	2	0	84	4	43
2011	More than 20 years in the federal public service	55	25	9	0	11	0	80	11	20

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	13	6	0	0	0	94	0	53
2017	3 to 10 years in the federal public service	61	31	7	1	0	0	92	1	76
2017	11 to 20 years in the federal public service	48	43	4	3	3	0	91	5	75
2017	More than 20 years in the federal public service	52	39	5	4	0	0	91	4	23
2014	Less than 3 years in the federal public service	68	32	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	59	32	2	3	4	0	92	6	105
2014	11 to 20 years in the federal public service	47	39	8	5	2	0	85	6	62
2014	More than 20 years in the federal public service	43	52	5	0	0	0	95	0	21
2011	Less than 3 years in the federal public service	44	40	3	6	0	7	90	7	32
2011	3 to 10 years in the federal public service	57	33	6	1	2	0	91	3	96
2011	11 to 20 years in the federal public service	36	48	9	7	0	0	84	7	43
2011	More than 20 years in the federal public service	50	24	10	0	10	6	78	11	20
2008	Less than 3 years in the federal public service	64	21	12	3	0	0	85	3	33
2008	3 to 10 years in the federal public service	56	32	6	4	2	0	88	6	82
2008	11 to 20 years in the federal public service	36	44	12	8	0	0	80	8	25
2008	More than 20 years in the federal public service	33	42	8	13	4	0	75	17	24

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	17	14	13	2	15	3	65	18	53
2017	3 to 10 years in the federal public service	29	36	8	13	1	7	7	75	16	76
2017	11 to 20 years in the federal public service	29	28	17	10	4	8	3	64	16	75
2017	More than 20 years in the federal public service	39	43	8	0	4	5	0	87	4	23
2014	Less than 3 years in the federal public service	41	13	13	13	0	20	0	67	17	15
2014	3 to 10 years in the federal public service	26	33	13	10	6	6	7	68	17	105
2014	11 to 20 years in the federal public service	36	27	18	8	3	6	2	68	12	62
2014	More than 20 years in the federal public service	43	24	10	5	10	5	5	74	16	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	8	0	0	4	0	92	0	53
2017	3 to 10 years in the federal public service	56	34	5	0	0	4	0	94	0	75
2017	11 to 20 years in the federal public service	59	36	1	3	0	1	0	96	3	75
2017	More than 20 years in the federal public service	62	25	13	0	0	0	0	87	0	23
2014	Less than 3 years in the federal public service	39	42	7	0	0	7	6	93	0	16
2014	3 to 10 years in the federal public service	50	32	8	6	0	4	0	85	7	105
2014	11 to 20 years in the federal public service	49	32	6	12	2	0	0	80	13	62
2014	More than 20 years in the federal public service	62	28	10	0	0	0	0	90	0	21
2011	Less than 3 years in the federal public service	59	25	6	0	3	7	0	90	3	32
2011	3 to 10 years in the federal public service	52	33	10	3	0	2	0	87	3	96
2011	11 to 20 years in the federal public service	50	41	7	2	0	0	0	91	2	42
2011	More than 20 years in the federal public service	67	19	9	0	5	0	0	86	5	20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	12	15	4	3	0	69	19	53
2017	3 to 10 years in the federal public service	45	27	16	8	3	1	0	73	11	76
2017	11 to 20 years in the federal public service	39	40	8	6	3	4	0	82	9	75
2017	More than 20 years in the federal public service	44	44	4	4	0	4	0	91	4	23
2014	Less than 3 years in the federal public service	64	30	6	0	0	0	0	94	0	16
2014	3 to 10 years in the federal public service	36	43	6	10	5	0	0	79	15	105
2014	11 to 20 years in the federal public service	40	29	12	13	5	2	0	70	18	62
2014	More than 20 years in the federal public service	57	33	5	5	0	0	0	90	5	21
2011	Less than 3 years in the federal public service	46	29	12	0	0	10	3	86	0	32
2011	3 to 10 years in the federal public service	50	38	3	4	3	2	0	89	8	96
2011	11 to 20 years in the federal public service	42	38	9	11	0	0	0	80	11	43
2011	More than 20 years in the federal public service	45	31	5	4	10	0	5	80	15	20
2008	Less than 3 years in the federal public service	28	38	13	3	6	9	3	75	11	32
2008	3 to 10 years in the federal public service	40	32	10	4	11	4	0	75	15	82
2008	11 to 20 years in the federal public service	36	12	16	24	12	0	0	48	36	25
2008	More than 20 years in the federal public service	25	33	29	4	8	0	0	58	13	24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	28	22	9	2	9	0	64	12	53
2017	3 to 10 years in the federal public service	35	36	13	8	4	4	0	74	12	76
2017	11 to 20 years in the federal public service	40	33	13	7	3	5	0	76	10	75
2017	More than 20 years in the federal public service	39	35	13	9	0	4	0	78	9	23
2014	Less than 3 years in the federal public service	13	43	18	13	0	12	0	65	15	16
2014	3 to 10 years in the federal public service	32	34	15	8	6	5	0	70	15	105
2014	11 to 20 years in the federal public service	27	43	15	10	0	5	0	74	11	62
2014	More than 20 years in the federal public service	48	48	0	5	0	0	0	95	5	21
2011	Less than 3 years in the federal public service	32	34	12	9	3	3	7	74	13	32
2011	3 to 10 years in the federal public service	46	38	7	5	1	2	0	86	7	95
2011	11 to 20 years in the federal public service	49	26	14	7	0	5	0	79	7	43
2011	More than 20 years in the federal public service	45	31	10	10	0	5	0	80	10	20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	21	9	10	4	24	2	69	18	53
2017	3 to 10 years in the federal public service	24	19	16	13	9	16	3	54	27	76
2017	11 to 20 years in the federal public service	28	14	20	11	12	11	4	49	27	75
2017	More than 20 years in the federal public service	21	23	18	14	4	17	5	55	23	23
2014	Less than 3 years in the federal public service	44	19	12	7	0	18	0	77	8	16
2014	3 to 10 years in the federal public service	14	22	27	9	12	13	3	43	25	105
2014	11 to 20 years in the federal public service	19	19	18	19	15	10	0	42	38	62
2014	More than 20 years in the federal public service	19	5	5	42	5	15	9	32	62	21
2011	Less than 3 years in the federal public service	17	23	18	9	0	18	15	60	13	32
2011	3 to 10 years in the federal public service	21	28	16	14	6	13	2	57	24	96
2011	11 to 20 years in the federal public service	12	26	23	28	6	2	3	40	36	43
2011	More than 20 years in the federal public service	21	20	15	6	10	10	20	57	22	20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	47	2	7	2	89	9	53
2017	3 to 10 years in the federal public service	29	62	0	8	1	91	9	76
2017	11 to 20 years in the federal public service	28	53	5	9	4	82	13	75
2017	More than 20 years in the federal public service	25	66	4	5	0	91	5	23
2014	Less than 3 years in the federal public service	43	57	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	37	47	5	11	0	84	11	105
2014	11 to 20 years in the federal public service	42	47	3	6	2	89	8	62
2014	More than 20 years in the federal public service	39	43	5	14	0	82	14	21
2011	Less than 3 years in the federal public service	29	49	13	9	0	78	9	32
2011	3 to 10 years in the federal public service	52	35	2	9	1	88	10	96
2011	11 to 20 years in the federal public service	40	48	0	9	2	88	12	43
2011	More than 20 years in the federal public service	57	31	6	0	6	88	6	19
2008	Less than 3 years in the federal public service	52	30	6	9	3	82	12	33
2008	3 to 10 years in the federal public service	41	46	4	6	2	88	9	82
2008	11 to 20 years in the federal public service	28	68	0	4	0	96	4	25
2008	More than 20 years in the federal public service	38	50	4	4	4	88	8	24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	42	0	6	4	0	90	10	53
2017	3 to 10 years in the federal public service	41	36	6	15	3	0	76	17	76
2017	11 to 20 years in the federal public service	38	30	8	17	7	0	68	24	75
2017	More than 20 years in the federal public service	57	38	0	5	0	0	95	5	23
2014	Less than 3 years in the federal public service	55	18	7	20	0	0	74	20	16
2014	3 to 10 years in the federal public service	51	31	8	8	3	0	82	11	104
2014	11 to 20 years in the federal public service	45	42	6	3	3	0	87	7	62
2014	More than 20 years in the federal public service	58	28	5	9	0	0	86	9	21
2011	Less than 3 years in the federal public service	50	34	6	3	0	7	90	3	32
2011	3 to 10 years in the federal public service	54	33	4	9	1	0	86	10	96
2011	11 to 20 years in the federal public service	44	45	2	7	2	0	89	9	43
2011	More than 20 years in the federal public service	60	35	0	5	0	0	95	5	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	27	6	0	3	0	90	3	52
2017	3 to 10 years in the federal public service	48	42	5	5	0	0	89	5	76
2017	11 to 20 years in the federal public service	45	41	7	7	0	0	87	7	75
2017	More than 20 years in the federal public service	40	60	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	41	32	13	14	0	0	73	14	15
2014	3 to 10 years in the federal public service	52	34	8	6	1	1	86	7	105
2014	11 to 20 years in the federal public service	58	35	2	5	0	0	93	5	62
2014	More than 20 years in the federal public service	76	19	5	0	0	0	95	0	21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	17	0	4	0	0	0	96	4	53
2017	3 to 10 years in the federal public service	79	17	4	0	0	0	0	96	0	76
2017	11 to 20 years in the federal public service	72	21	1	5	0	0	0	93	5	74
2017	More than 20 years in the federal public service	61	39	0	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	88	12	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	78	16	3	2	0	1	0	95	2	104
2014	11 to 20 years in the federal public service	67	22	3	3	2	0	2	92	5	62
2014	More than 20 years in the federal public service	86	14	0	0	0	0	0	100	0	21
2011	Less than 3 years in the federal public service	72	23	3	0	0	0	3	97	0	32
2011	3 to 10 years in the federal public service	73	17	4	2	1	1	1	92	4	96
2011	11 to 20 years in the federal public service	73	20	2	5	0	0	0	93	5	43
2011	More than 20 years in the federal public service	79	21	0	0	0	0	0	100	0	19
2008	Less than 3 years in the federal public service	61	24	12	3	0	0	0	85	3	33
2008	3 to 10 years in the federal public service	72	20	4	4	1	0	0	91	5	82
2008	11 to 20 years in the federal public service	72	28	0	0	0	0	0	100	0	25
2008	More than 20 years in the federal public service	75	21	0	0	4	0	0	96	4	24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	19	6	8	2	0	0	84	9	53
2017	3 to 10 years in the federal public service	63	25	6	4	1	0	0	88	5	76
2017	11 to 20 years in the federal public service	66	19	3	9	3	1	0	85	12	75
2017	More than 20 years in the federal public service	51	23	4	9	14	0	0	73	22	22
2014	Less than 3 years in the federal public service	75	18	0	0	0	0	7	100	0	16
2014	3 to 10 years in the federal public service	62	25	5	3	5	1	0	87	8	105
2014	11 to 20 years in the federal public service	63	24	3	5	3	0	2	88	8	62
2014	More than 20 years in the federal public service	62	10	9	19	0	0	0	72	19	21
2011	Less than 3 years in the federal public service	71	13	6	3	0	0	7	90	3	32
2011	3 to 10 years in the federal public service	64	20	2	9	4	0	1	84	13	96
2011	11 to 20 years in the federal public service	68	9	5	14	2	0	2	79	16	43
2011	More than 20 years in the federal public service	78	5	0	17	0	0	0	83	17	19
2008	Less than 3 years in the federal public service	36	36	9	15	3	0	0	73	18	33
2008	3 to 10 years in the federal public service	71	18	1	5	4	1	0	90	9	82
2008	11 to 20 years in the federal public service	68	24	4	4	0	0	0	92	4	25
2008	More than 20 years in the federal public service	58	13	8	4	8	0	8	77	14	24

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	13	6	0	4	0	0	90	4	53
2017	3 to 10 years in the federal public service	78	13	4	3	1	0	1	92	4	76
2017	11 to 20 years in the federal public service	74	14	4	7	1	0	0	88	8	75
2017	More than 20 years in the federal public service	66	26	0	5	4	0	0	91	9	23
2014	Less than 3 years in the federal public service	68	13	7	6	0	0	7	87	6	16
2014	3 to 10 years in the federal public service	70	17	3	7	2	0	1	88	9	105
2014	11 to 20 years in the federal public service	72	16	0	3	5	0	3	91	9	62
2014	More than 20 years in the federal public service	72	19	5	5	0	0	0	90	5	21
2011	Less than 3 years in the federal public service	50	22	15	0	0	7	6	83	0	32
2011	3 to 10 years in the federal public service	66	15	4	9	2	0	3	84	12	96
2011	11 to 20 years in the federal public service	68	20	2	5	0	2	2	93	5	43
2011	More than 20 years in the federal public service	69	9	0	16	0	0	6	83	17	20
2008	Less than 3 years in the federal public service	52	18	9	15	6	0	0	70	21	33
2008	3 to 10 years in the federal public service	77	7	6	7	1	0	1	85	9	82
2008	11 to 20 years in the federal public service	60	28	4	0	4	0	4	92	4	25
2008	More than 20 years in the federal public service	50	21	4	4	0	0	21	89	5	24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	92	4	2	0	2	0	96	2	53
2017	3 to 10 years in the federal public service	81	10	3	1	1	3	95	3	76
2017	11 to 20 years in the federal public service	86	6	5	0	1	1	93	1	75
2017	More than 20 years in the federal public service	74	13	9	4	0	0	87	4	23
2014	Less than 3 years in the federal public service	81	13	0	0	0	7	100	0	16
2014	3 to 10 years in the federal public service	84	9	2	3	2	1	93	5	105
2014	11 to 20 years in the federal public service	79	10	5	2	2	3	92	3	62
2014	More than 20 years in the federal public service	76	14	0	10	0	0	90	10	21
2011	Less than 3 years in the federal public service	68	13	6	0	0	13	93	0	32
2011	3 to 10 years in the federal public service	77	8	7	3	0	4	89	3	96
2011	11 to 20 years in the federal public service	68	20	2	2	2	5	93	5	43
2011	More than 20 years in the federal public service	65	20	0	5	0	10	95	5	20
2008	Less than 3 years in the federal public service	73	15	6	0	3	3	91	3	33
2008	3 to 10 years in the federal public service	80	7	6	4	0	2	90	4	82
2008	11 to 20 years in the federal public service	72	12	8	0	4	4	88	4	25
2008	More than 20 years in the federal public service	71	13	0	0	0	17	100	0	24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	18	2	9	2	2	2	87	11	53
2017	3 to 10 years in the federal public service	63	31	0	1	3	0	3	96	4	76
2017	11 to 20 years in the federal public service	63	15	9	11	1	0	1	79	12	75
2017	More than 20 years in the federal public service	53	21	17	9	0	0	0	74	9	23
2014	Less than 3 years in the federal public service	68	19	6	0	0	0	7	94	0	16
2014	3 to 10 years in the federal public service	63	27	2	2	4	1	1	92	6	105
2014	11 to 20 years in the federal public service	61	19	5	3	5	0	7	86	9	62
2014	More than 20 years in the federal public service	48	32	5	10	5	0	0	81	14	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	0	2	0	9	2	98	2	53
2017	3 to 10 years in the federal public service	74	23	0	1	0	1	0	99	1	76
2017	11 to 20 years in the federal public service	75	18	1	4	0	0	1	95	4	75
2017	More than 20 years in the federal public service	62	38	0	0	0	0	0	100	0	23
2014	Less than 3 years in the federal public service	69	24	0	0	0	0	7	100	0	16
2014	3 to 10 years in the federal public service	74	22	2	1	0	0	1	97	1	105
2014	11 to 20 years in the federal public service	76	16	3	3	0	2	0	94	3	62
2014	More than 20 years in the federal public service	62	29	0	5	0	0	5	95	5	21
2011	Less than 3 years in the federal public service	62	23	3	3	0	0	10	93	3	32
2011	3 to 10 years in the federal public service	71	16	7	3	0	1	2	90	3	96
2011	11 to 20 years in the federal public service	64	14	2	7	0	6	7	89	8	43
2011	More than 20 years in the federal public service	74	15	0	0	0	5	6	100	0	20
2008	Less than 3 years in the federal public service	58	24	12	0	3	3	0	84	3	33
2008	3 to 10 years in the federal public service	69	15	5	4	1	0	6	89	5	81
2008	11 to 20 years in the federal public service	68	24	8	0	0	0	0	92	0	25
2008	More than 20 years in the federal public service	63	25	4	0	0	0	8	95	0	24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	53
2017	3 to 10 years in the federal public service	15	85	76
2017	11 to 20 years in the federal public service	17	83	74
2014	Less than 3 years in the federal public service	0	100	16
2014	3 to 10 years in the federal public service	23	77	105
2014	11 to 20 years in the federal public service	11	89	62
2014	More than 20 years in the federal public service	38	62	21

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	11
2017	11 to 20 years in the federal public service	45	13
2014	3 to 10 years in the federal public service	41	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	11
2017	11 to 20 years in the federal public service	62	13
2014	3 to 10 years in the federal public service	75	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	0	24

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	33	24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	46	13
2014	3 to 10 years in the federal public service	46	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	11
2017	11 to 20 years in the federal public service	38	13
2014	3 to 10 years in the federal public service	41	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	46	13
2014	3 to 10 years in the federal public service	46	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	42	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	73	11
2014	3 to 10 years in the federal public service	51	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	38	13
2014	3 to 10 years in the federal public service	47	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	11
2017	11 to 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	24

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	11
2014	3 to 10 years in the federal public service	49	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	25	24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	64	11
2017	11 to 20 years in the federal public service	61	13
2014	3 to 10 years in the federal public service	75	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	46	13
2014	3 to 10 years in the federal public service	38	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	21	24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	25	24

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	39	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	39	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	11
2014	3 to 10 years in the federal public service	48	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	11
2017	11 to 20 years in the federal public service	41	12
2014	3 to 10 years in the federal public service	47	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2017	11 to 20 years in the federal public service	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	82	18	11
2017	11 to 20 years in the federal public service	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	15	4	2	0	45	9	87	5	53
2017	3 to 10 years in the federal public service	17	16	13	8	1	37	8	60	17	76
2017	11 to 20 years in the federal public service	11	15	21	7	4	37	5	44	19	74
2017	More than 20 years in the federal public service	39	21	12	0	4	18	5	78	5	23
2014	Less than 3 years in the federal public service	12	6	0	7	0	44	31	74	26	16
2014	3 to 10 years in the federal public service	10	17	15	5	7	37	9	50	23	105
2014	11 to 20 years in the federal public service	6	12	25	5	2	40	10	38	13	62
2014	More than 20 years in the federal public service	19	14	19	14	5	25	5	46	26	21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	26	10	4	0	15	2	84	5	53
2017	3 to 10 years in the federal public service	29	30	21	8	0	9	3	68	9	76
2017	11 to 20 years in the federal public service	27	32	18	7	4	12	0	67	12	74
2017	More than 20 years in the federal public service	39	39	8	4	0	9	0	86	5	23
2014	Less than 3 years in the federal public service	25	18	13	0	0	37	7	78	0	16
2014	3 to 10 years in the federal public service	26	23	19	9	5	16	2	60	16	105
2014	11 to 20 years in the federal public service	21	27	28	6	2	16	0	57	10	62
2014	More than 20 years in the federal public service	38	39	0	9	9	5	0	81	19	21
2011	Less than 3 years in the federal public service	36	13	18	3	3	17	10	68	8	32
2011	3 to 10 years in the federal public service	35	34	13	3	3	13	0	78	7	96
2011	11 to 20 years in the federal public service	23	49	7	9	0	11	0	82	10	43
2011	More than 20 years in the federal public service	55	29	5	0	10	0	0	84	10	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	7	93	75
2014	Less than 3 years in the federal public service	0	100	16
2014	3 to 10 years in the federal public service	5	95	104
2014	11 to 20 years in the federal public service	11	89	62
2014	More than 20 years in the federal public service	0	100	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	15	6	0	0	43	6	88	0	53
2017	3 to 10 years in the federal public service	12	16	18	0	0	45	9	61	0	76
2017	11 to 20 years in the federal public service	11	8	20	1	1	51	8	45	7	75
2017	More than 20 years in the federal public service	21	8	21	0	0	40	10	58	0	23
2014	Less than 3 years in the federal public service	6	6	7	0	0	57	24	64	0	16
2014	3 to 10 years in the federal public service	14	8	17	0	3	44	14	53	7	105
2014	11 to 20 years in the federal public service	10	9	21	3	0	45	12	44	7	62
2014	More than 20 years in the federal public service	18	9	19	0	0	44	10	59	0	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	19	10	2	0	19	2	85	2	53
2017	3 to 10 years in the federal public service	28	37	18	1	3	12	1	75	5	76
2017	11 to 20 years in the federal public service	32	29	19	0	1	17	1	75	2	75
2017	More than 20 years in the federal public service	35	43	12	0	0	9	0	86	0	23
2014	Less than 3 years in the federal public service	31	6	7	0	0	57	0	85	0	16
2014	3 to 10 years in the federal public service	32	23	18	1	3	20	3	72	5	105
2014	11 to 20 years in the federal public service	26	24	23	6	0	19	2	63	8	62
2014	More than 20 years in the federal public service	33	34	19	0	0	15	0	78	0	21
2011	Less than 3 years in the federal public service	39	19	9	3	3	20	7	80	8	32
2011	3 to 10 years in the federal public service	40	35	14	0	0	11	0	84	0	96
2011	11 to 20 years in the federal public service	35	40	14	2	0	9	0	82	2	43
2011	More than 20 years in the federal public service	54	25	5	0	5	11	0	88	5	20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	17	83	76
2017	11 to 20 years in the federal public service	20	80	75
2014	3 to 10 years in the federal public service	21	79	105
2014	11 to 20 years in the federal public service	13	87	62

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	77	23	13
2017	11 to 20 years in the federal public service	80	20	15
2014	3 to 10 years in the federal public service	86	14	22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	69	31	0	100	0	10
2017	11 to 20 years in the federal public service	49	42	9	91	9	12
2014	3 to 10 years in the federal public service	63	37	0	100	0	19

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	28	13	31	3	4	10	45	40	53
2017	3 to 10 years in the federal public service	40	37	9	11	0	0	3	80	11	75
2017	11 to 20 years in the federal public service	20	59	11	3	0	0	8	86	3	75
2017	More than 20 years in the federal public service	17	52	4	4	0	0	22	89	5	23
2014	Less than 3 years in the federal public service	13	37	6	13	0	6	25	72	19	16
2014	3 to 10 years in the federal public service	26	55	7	8	1	1	4	84	9	105
2014	11 to 20 years in the federal public service	18	58	11	3	2	0	8	82	5	62
2014	More than 20 years in the federal public service	29	29	5	5	0	0	32	86	7	21
2011	Less than 3 years in the federal public service	20	45	13	12	3	7	0	70	16	32
2011	3 to 10 years in the federal public service	25	59	6	7	0	0	3	86	7	96
2011	11 to 20 years in the federal public service	34	46	7	2	0	0	10	90	3	43
2011	More than 20 years in the federal public service	19	40	0	4	0	0	37	93	7	20
2008	Less than 3 years in the federal public service	15	30	12	18	6	15	3	56	30	33
2008	3 to 10 years in the federal public service	21	45	20	7	2	0	5	69	10	82
2008	11 to 20 years in the federal public service	12	60	8	8	4	0	8	78	13	25
2008	More than 20 years in the federal public service	21	54	0	8	0	0	17	90	10	24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	7	4	15	2	48	14	45	45	53
2017	3 to 10 years in the federal public service	8	16	23	8	3	33	9	42	18	76
2017	11 to 20 years in the federal public service	1	17	13	10	5	47	5	38	33	75
2017	More than 20 years in the federal public service	12	13	9	4	0	48	14	66	12	23
2014	Less than 3 years in the federal public service	6	6	7	0	0	57	25	64	0	16
2014	3 to 10 years in the federal public service	6	12	20	7	4	41	10	37	22	105
2014	11 to 20 years in the federal public service	2	16	25	10	3	34	11	32	24	62
2014	More than 20 years in the federal public service	0	10	9	0	0	44	37	51	0	21
2011	Less than 3 years in the federal public service	8	9	13	6	3	46	15	43	24	32
2011	3 to 10 years in the federal public service	7	15	26	3	4	37	6	40	13	96
2011	11 to 20 years in the federal public service	5	19	35	9	2	20	10	34	16	43
2011	More than 20 years in the federal public service	11	15	24	0	0	35	15	52	0	20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	19	9	2	0	26	10	82	3	53
2017	3 to 10 years in the federal public service	57	23	9	1	0	7	4	88	1	76
2017	11 to 20 years in the federal public service	36	35	12	1	1	8	7	83	3	75
2017	More than 20 years in the federal public service	26	39	5	8	0	0	22	83	11	23
2014	Less than 3 years in the federal public service	32	18	13	0	0	19	18	79	0	16
2014	3 to 10 years in the federal public service	39	24	11	5	4	12	6	76	10	105
2014	11 to 20 years in the federal public service	30	29	16	5	2	10	8	72	8	62
2014	More than 20 years in the federal public service	24	19	10	5	5	5	32	69	15	21
2011	Less than 3 years in the federal public service	35	30	9	3	0	22	0	84	4	32
2011	3 to 10 years in the federal public service	33	33	16	1	0	13	3	79	1	96
2011	11 to 20 years in the federal public service	21	30	15	2	7	13	10	68	12	43
2011	More than 20 years in the federal public service	24	29	10	0	5	0	31	78	7	20
2008	Less than 3 years in the federal public service	36	18	9	0	6	27	3	78	9	33
2008	3 to 10 years in the federal public service	39	32	9	2	1	11	6	85	4	82
2008	11 to 20 years in the federal public service	21	50	17	4	0	0	8	77	5	24
2008	More than 20 years in the federal public service	17	46	17	0	0	4	17	79	0	24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	19	7	0	0	32	8	87	0	53
2017	3 to 10 years in the federal public service	45	25	14	5	1	7	3	77	7	76
2017	11 to 20 years in the federal public service	25	37	14	4	3	9	8	76	8	75
2017	More than 20 years in the federal public service	30	35	5	4	0	4	22	88	6	23
2014	Less than 3 years in the federal public service	32	18	0	7	0	25	18	88	12	16
2014	3 to 10 years in the federal public service	38	24	16	5	3	9	6	73	9	105
2014	11 to 20 years in the federal public service	27	34	15	6	2	8	8	73	10	62
2014	More than 20 years in the federal public service	29	19	15	0	0	5	32	77	0	21
2011	Less than 3 years in the federal public service	20	28	15	3	0	33	0	73	5	32
2011	3 to 10 years in the federal public service	32	33	12	1	2	16	3	81	4	96
2011	11 to 20 years in the federal public service	27	31	15	2	5	9	10	72	9	43
2011	More than 20 years in the federal public service	25	24	10	0	11	5	26	70	15	20
2008	Less than 3 years in the federal public service	39	12	21	0	0	24	3	71	0	33
2008	3 to 10 years in the federal public service	40	29	17	2	1	7	2	77	4	82
2008	11 to 20 years in the federal public service	24	32	24	8	0	8	4	64	9	25
2008	More than 20 years in the federal public service	17	29	17	8	0	8	21	65	12	24

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	23	7	7	0	4	85	7	53
2017	3 to 10 years in the federal public service	70	19	4	5	0	1	91	5	76
2017	11 to 20 years in the federal public service	60	24	5	7	4	0	84	11	75
2017	More than 20 years in the federal public service	70	25	5	0	0	0	95	0	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	26	4	2	2	2	93	4	53
2017	3 to 10 years in the federal public service	74	20	3	0	1	1	96	1	76
2017	11 to 20 years in the federal public service	59	24	8	3	4	3	85	7	75
2017	More than 20 years in the federal public service	78	17	5	0	0	0	95	0	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	44	10	2	0	2	88	2	53
2017	3 to 10 years in the federal public service	22	51	10	7	8	2	75	15	76
2017	11 to 20 years in the federal public service	30	45	13	9	3	0	75	12	75
2017	More than 20 years in the federal public service	38	45	12	4	0	0	83	4	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	44	16	4	0	2	80	4	53
2017	3 to 10 years in the federal public service	23	44	16	11	6	0	66	17	76
2017	11 to 20 years in the federal public service	18	44	18	15	4	1	63	19	75
2017	More than 20 years in the federal public service	34	42	5	14	4	0	77	18	23

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	36	18	17	15	3	48	34	53
2017	3 to 10 years in the federal public service	10	16	29	22	23	0	26	45	76
2017	11 to 20 years in the federal public service	8	18	29	17	27	1	26	45	75
2017	More than 20 years in the federal public service	30	29	4	22	10	5	62	33	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	32	27	17	6	2	49	23	53
2017	3 to 10 years in the federal public service	15	30	26	18	11	0	45	29	76
2017	11 to 20 years in the federal public service	3	20	40	24	14	0	23	38	75
2017	More than 20 years in the federal public service	4	18	25	40	14	0	22	54	23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	34	19	16	2	2	0	63	18	53
2017	3 to 10 years in the federal public service	16	31	27	23	3	0	1	48	25	75
2017	11 to 20 years in the federal public service	3	31	36	23	8	0	0	34	31	75
2017	More than 20 years in the federal public service	0	18	42	21	19	0	0	18	41	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	24	20	17	8	2	2	54	26	53
2017	3 to 10 years in the federal public service	20	24	27	17	12	0	0	44	29	75
2017	11 to 20 years in the federal public service	8	31	24	19	17	1	0	39	36	75
2017	More than 20 years in the federal public service	4	21	34	22	19	0	0	25	41	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	32	16	8	0	2	2	75	8	53
2017	3 to 10 years in the federal public service	39	36	11	7	3	0	5	79	10	76
2017	11 to 20 years in the federal public service	20	41	21	11	4	0	3	63	15	75
2017	More than 20 years in the federal public service	21	29	27	13	9	0	0	51	23	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	42	25	3	2	0	70	5	53
2017	3 to 10 years in the federal public service	28	32	24	11	5	0	60	16	75
2017	11 to 20 years in the federal public service	17	38	16	14	13	1	56	28	74
2017	More than 20 years in the federal public service	21	21	36	13	9	0	42	22	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	38	25	2	6	67	8	53
2017	3 to 10 years in the federal public service	38	31	21	11	0	68	11	75
2017	11 to 20 years in the federal public service	23	38	21	11	7	61	18	74
2017	More than 20 years in the federal public service	45	25	21	4	4	70	8	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	34	21	2	6	0	71	8	53
2017	3 to 10 years in the federal public service	22	32	30	12	3	1	55	15	75
2017	11 to 20 years in the federal public service	12	40	24	20	4	0	52	24	74
2017	More than 20 years in the federal public service	17	36	26	17	4	0	53	21	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	43	11	6	9	0	74	15	53
2017	3 to 10 years in the federal public service	28	33	30	8	1	0	61	9	75
2017	11 to 20 years in the federal public service	26	31	26	7	9	1	58	16	74
2017	More than 20 years in the federal public service	34	36	17	13	0	0	70	13	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	45	17	10	2	71	12	53
2017	3 to 10 years in the federal public service	31	38	23	5	3	70	8	75
2017	11 to 20 years in the federal public service	17	42	24	13	4	59	17	74
2017	More than 20 years in the federal public service	13	25	17	45	0	38	45	23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	30	4	0	0	0	96	0	53
2017	3 to 10 years in the federal public service	54	26	9	8	3	0	80	11	76
2017	11 to 20 years in the federal public service	55	21	19	3	3	0	76	5	75
2017	More than 20 years in the federal public service	79	4	8	5	0	4	87	5	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	6	0	2	0	0	4	98	2	53
2017	3 to 10 years in the federal public service	80	8	8	1	2	0	1	89	3	76
2017	11 to 20 years in the federal public service	69	17	4	4	1	1	3	90	6	75
2017	More than 20 years in the federal public service	88	0	4	4	0	0	4	91	4	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	15	11	4	0	0	85	4	53
2017	3 to 10 years in the federal public service	59	19	11	8	0	3	81	8	76
2017	11 to 20 years in the federal public service	54	30	10	3	1	1	85	4	75
2017	More than 20 years in the federal public service	66	21	13	0	0	0	87	0	23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	19	9	2	0	0	89	2	53
2017	3 to 10 years in the federal public service	61	21	12	3	3	1	82	5	76
2017	11 to 20 years in the federal public service	67	16	11	1	4	0	84	5	74
2017	More than 20 years in the federal public service	79	13	4	4	0	0	92	4	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	2	4	2	0	34	91	3	53
2017	3 to 10 years in the federal public service	62	14	3	0	2	19	95	2	76
2017	11 to 20 years in the federal public service	55	17	8	0	1	19	89	2	75
2017	More than 20 years in the federal public service	53	25	14	0	0	8	85	0	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	12	0	0	0	2	88	0	53
2017	3 to 10 years in the federal public service	61	22	11	1	1	0	4	86	3	76
2017	11 to 20 years in the federal public service	52	18	19	4	3	1	3	73	7	74
2017	More than 20 years in the federal public service	58	30	12	0	0	0	0	88	0	23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	10	11	15	7	0	66	23	53
2017	3 to 10 years in the federal public service	69	14	7	3	2	6	88	5	76
2017	11 to 20 years in the federal public service	79	10	3	2	1	5	94	3	75
2017	More than 20 years in the federal public service	87	4	4	0	0	4	96	0	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	12	0	0	0	0	88	0	53
2017	3 to 10 years in the federal public service	44	31	17	5	1	0	1	76	7	76
2017	11 to 20 years in the federal public service	41	34	14	7	0	1	3	79	7	75
2017	More than 20 years in the federal public service	66	19	3	8	0	0	4	88	9	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	42	45	4	2	49	6	53
2017	3 to 10 years in the federal public service	12	33	39	14	1	45	16	76
2017	11 to 20 years in the federal public service	5	17	43	29	5	23	34	75
2017	More than 20 years in the federal public service	5	17	47	17	14	22	31	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	12	35	34	17	51	14	53
2017	3 to 10 years in the federal public service	4	25	42	21	8	29	30	76
2017	11 to 20 years in the federal public service	6	29	39	20	7	27	35	75
2017	More than 20 years in the federal public service	4	36	38	22	0	22	40	23

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	21	24	19	15	4	0	18	82	53
2017	3 to 10 years in the federal public service	15	22	19	20	22	3	0	15	85	76
2017	11 to 20 years in the federal public service	13	17	23	19	21	6	1	14	86	75
2017	More than 20 years in the federal public service	35	43	8	4	4	4	0	37	63	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	42
2017	3 to 10 years in the federal public service	27	63
2017	11 to 20 years in the federal public service	26	59
2017	More than 20 years in the federal public service	0	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	42
2017	3 to 10 years in the federal public service	58	63
2017	11 to 20 years in the federal public service	35	59
2017	More than 20 years in the federal public service	14	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	42
2017	3 to 10 years in the federal public service	35	63
2017	11 to 20 years in the federal public service	34	59
2017	More than 20 years in the federal public service	14	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	42
2017	3 to 10 years in the federal public service	66	63
2017	11 to 20 years in the federal public service	66	59
2017	More than 20 years in the federal public service	42	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	42
2017	3 to 10 years in the federal public service	11	63
2017	11 to 20 years in the federal public service	17	59
2017	More than 20 years in the federal public service	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	42
2017	3 to 10 years in the federal public service	39	63
2017	11 to 20 years in the federal public service	32	59
2017	More than 20 years in the federal public service	51	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	5	57	20	12	5	2	41
2017	3 to 10 years in the federal public service	0	37	22	13	13	16	62
2017	11 to 20 years in the federal public service	2	42	15	16	5	20	59
2017	More than 20 years in the federal public service	7	71	22	0	0	0	14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	19	17	24	17	2	2	39	43	42
2017	3 to 10 years in the federal public service	17	23	13	20	16	6	5	45	40	63
2017	11 to 20 years in the federal public service	12	26	13	21	22	2	5	40	46	60
2017	More than 20 years in the federal public service	14	36	14	14	7	0	14	58	26	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	11	10	32	31	2	5	22	67	42
2017	3 to 10 years in the federal public service	3	10	16	17	49	4	2	13	70	63
2017	11 to 20 years in the federal public service	3	10	15	13	55	0	3	14	71	60
2017	More than 20 years in the federal public service	0	8	7	31	32	0	22	10	80	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.