2017 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 53 4 0 0 0 0 96 0 25
2017 Communications or public affairs 50 38 12 0 0 0 0 88 0 16
2017 Science and technology 38 49 13 0 0 0 0 87 0 16
2017 Administration and operations 23 44 26 7 0 0 0 67 7 27
2017 Human resources 55 33 12 0 0 0 0 88 0 15
2017 Financial management 46 26 10 18 0 0 0 72 18 11
2017 Policy 33 51 3 8 4 0 0 84 13 24
2017 Project management 48 38 12 2 0 0 0 86 2 42
2017 None of the above 56 31 13 0 0 0 0 87 0 16
2014 Federal regulators 33 44 9 12 2 0 0 77 14 57
2014 Communications or public affairs 23 46 15 0 8 8 0 75 8 13
2014 Science and technology 41 33 15 8 3 0 0 74 11 27
2014 Administration and operations 27 45 21 6 0 0 0 72 6 33
2014 Human resources 27 64 0 9 0 0 0 91 9 11
2014 None of the above 24 44 19 9 3 0 0 69 12 32

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 36 4 4 4 4 0 87 9 25
2017 Communications or public affairs 50 31 18 0 0 0 0 82 0 16
2017 Science and technology 13 58 18 6 5 0 0 71 11 16
2017 Administration and operations 30 53 8 9 0 0 0 83 9 24
2017 Human resources 47 20 27 0 5 0 0 68 5 15
2017 Financial management 36 35 19 10 0 0 0 71 10 11
2017 Policy 42 30 16 9 4 0 0 71 13 24
2017 Project management 45 46 2 2 5 0 0 90 7 42
2017 None of the above 36 51 0 6 6 0 0 88 12 16

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 36 0 4 0 0 4 96 4 25
2017 Communications or public affairs 81 12 6 0 0 0 0 94 0 16
2017 Science and technology 57 31 13 0 0 0 0 87 0 16
2017 Administration and operations 38 43 15 4 0 0 0 81 4 27
2017 Human resources 61 39 0 0 0 0 0 100 0 15
2017 Financial management 54 18 28 0 0 0 0 72 0 11
2017 Policy 46 37 8 4 4 0 0 83 9 24
2017 Project management 59 34 2 5 0 0 0 93 5 41
2017 None of the above 55 31 13 0 0 0 0 87 0 16
2014 Federal regulators 56 35 4 5 0 0 0 91 5 57
2014 Communications or public affairs 54 8 31 8 0 0 0 62 8 13
2014 Science and technology 59 37 4 0 0 0 0 96 0 27
2014 Administration and operations 51 33 12 0 3 0 0 85 3 33
2014 Human resources 82 18 0 0 0 0 0 100 0 11
2014 None of the above 43 31 19 6 0 0 0 74 6 32

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 56 0 0 0 0 0 100 0 25
2017 Communications or public affairs 69 31 0 0 0 0 0 100 0 16
2017 Science and technology 45 49 0 6 0 0 0 94 6 16
2017 Administration and operations 34 33 26 7 0 0 0 67 7 27
2017 Human resources 55 40 0 5 0 0 0 95 5 15
2017 Financial management 37 44 19 0 0 0 0 81 0 11
2017 Policy 32 47 12 4 4 0 0 79 9 24
2017 Project management 46 44 2 2 5 0 0 90 7 41
2017 None of the above 55 39 6 0 0 0 0 94 0 16
2014 Federal regulators 33 44 14 7 2 0 0 77 9 57
2014 Communications or public affairs 46 15 15 23 0 0 0 62 23 13
2014 Science and technology 42 33 18 7 0 0 0 74 7 27
2014 Administration and operations 37 41 13 9 0 0 0 78 9 33
2014 Human resources 55 36 9 0 0 0 0 91 0 11
2014 None of the above 37 38 22 3 0 0 0 75 3 32

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 55 36 4 0 4 0 0 92 4 25
2017 Communications or public affairs 82 18 0 0 0 0 0 100 0 16
2017 Science and technology 50 32 18 0 0 0 0 82 0 16
2017 Administration and operations 53 36 11 0 0 0 0 89 0 27
2017 Human resources 67 20 13 0 0 0 0 87 0 15
2017 Financial management 64 27 9 0 0 0 0 91 0 11
2017 Policy 41 42 8 4 4 0 0 83 9 24
2017 Project management 47 41 2 5 5 0 0 88 10 42
2017 None of the above 49 38 12 0 0 0 0 88 0 16
2014 Federal regulators 30 40 18 7 5 0 0 70 12 57
2014 Communications or public affairs 46 38 8 8 0 0 0 85 8 13
2014 Science and technology 45 26 14 14 0 0 0 71 14 27
2014 Administration and operations 42 39 9 3 0 6 0 87 3 33
2014 Human resources 63 28 0 9 0 0 0 91 9 11
2014 None of the above 31 28 29 9 0 3 0 61 9 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 44 8 0 0 0 0 92 0 25
2017 Communications or public affairs 63 37 0 0 0 0 0 100 0 16
2017 Science and technology 56 32 11 0 0 0 0 89 0 16
2017 Administration and operations 49 40 7 4 0 0 0 89 4 27
2017 Human resources 67 13 20 0 0 0 0 80 0 15
2017 Financial management 54 36 9 0 0 0 0 91 0 11
2017 Policy 45 37 8 4 4 0 0 83 9 24
2017 Project management 40 46 5 5 5 0 0 86 10 42
2017 None of the above 49 38 12 0 0 0 0 88 0 16
2014 Federal regulators 32 41 16 5 6 0 0 73 11 57
2014 Communications or public affairs 31 46 23 0 0 0 0 77 0 13
2014 Science and technology 42 37 11 10 0 0 0 79 10 27
2014 Administration and operations 51 33 13 0 3 0 0 84 3 33
2014 Human resources 63 18 19 0 0 0 0 81 0 11
2014 None of the above 27 41 22 9 0 0 0 69 9 32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 24 12 12 0 4 4 74 13 25
2017 Communications or public affairs 56 31 6 0 0 6 0 93 0 16
2017 Science and technology 37 26 25 13 0 0 0 63 13 16
2017 Administration and operations 49 25 12 14 0 0 0 74 14 27
2017 Human resources 54 21 20 5 0 0 0 75 5 15
2017 Financial management 18 35 37 9 0 0 0 53 9 11
2017 Policy 41 25 13 9 4 8 0 72 14 24
2017 Project management 33 24 22 7 7 7 0 61 16 42
2017 None of the above 38 30 18 6 0 7 0 73 7 16
2014 Federal regulators 23 28 23 14 11 2 0 51 25 57
2014 Communications or public affairs 54 8 8 15 0 15 0 73 18 13
2014 Science and technology 42 26 11 18 0 4 0 70 19 27
2014 Administration and operations 49 17 18 9 6 0 0 66 16 33
2014 Human resources 46 28 27 0 0 0 0 73 0 11
2014 None of the above 21 19 15 32 3 6 3 45 38 32
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 39 45 4 4 0 8 0 91 5 25
2017 Communications or public affairs 68 13 6 13 0 0 0 81 13 16
2017 Science and technology 26 50 18 6 0 0 0 76 6 16
2017 Administration and operations 53 26 15 3 0 3 0 81 4 27
2017 Human resources 54 41 0 5 0 0 0 95 5 15
2017 Financial management 65 35 0 0 0 0 0 100 0 11
2017 Policy 59 28 4 8 0 0 0 87 8 24
2017 Project management 59 34 5 0 0 2 0 95 0 42
2017 None of the above 56 38 0 6 0 0 0 94 6 16
2014 Federal regulators 62 23 6 5 3 0 0 86 9 57
2014 Communications or public affairs 31 31 8 23 8 0 0 62 31 13
2014 Science and technology 52 26 18 0 3 0 0 78 3 27
2014 Administration and operations 49 33 13 6 0 0 0 81 6 33
2014 Human resources 64 27 9 0 0 0 0 91 0 11
2014 None of the above 41 28 19 3 6 3 0 71 9 32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 32 0 0 4 8 0 95 5 25
2017 Communications or public affairs 50 31 13 0 0 6 0 87 0 16
2017 Science and technology 32 43 13 6 6 0 0 74 13 16
2017 Administration and operations 45 33 11 11 0 0 0 78 11 27
2017 Human resources 62 26 7 0 5 0 0 88 5 15
2017 Financial management 64 36 0 0 0 0 0 100 0 11
2017 Policy 41 39 7 9 4 0 0 80 13 24
2017 Project management 54 26 7 5 2 5 0 85 7 42
2017 None of the above 36 52 6 0 6 0 0 88 6 16
2014 Federal regulators 49 29 12 7 3 0 0 77 10 57
2014 Communications or public affairs 38 15 31 15 0 0 0 54 15 13
2014 Science and technology 56 30 7 3 3 0 0 86 7 27
2014 Administration and operations 46 24 15 15 0 0 0 70 15 33
2014 Human resources 54 46 0 0 0 0 0 100 0 11
2014 None of the above 41 38 13 3 6 0 0 78 9 32

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 24 20 4 0 4 0 75 4 25
2017 Communications or public affairs 75 13 6 6 0 0 0 87 6 16
2017 Science and technology 37 31 26 0 6 0 0 68 6 16
2017 Administration and operations 56 32 4 4 3 0 0 89 7 27
2017 Human resources 75 20 0 0 5 0 0 95 5 15
2017 Financial management 82 18 0 0 0 0 0 100 0 11
2017 Policy 58 22 4 12 4 0 0 80 16 24
2017 Project management 52 31 7 5 5 0 0 83 10 42
2017 None of the above 49 39 6 6 0 0 0 88 6 16
2014 Federal regulators 56 23 14 3 4 0 0 79 7 57
2014 Communications or public affairs 38 15 15 15 15 0 0 54 31 13
2014 Science and technology 45 22 18 11 3 0 0 68 14 27
2014 Administration and operations 55 33 3 6 3 0 0 88 9 33
2014 Human resources 82 9 9 0 0 0 0 91 0 11
2014 None of the above 41 31 13 3 9 3 0 74 12 32

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 64 24 0 8 0 4 0 91 9 25
2017 Communications or public affairs 44 56 0 0 0 0 0 100 0 16
2017 Science and technology 38 32 17 6 0 6 0 75 7 16
2017 Administration and operations 34 44 11 8 0 4 0 81 8 27
2017 Human resources 13 73 14 0 0 0 0 86 0 15
2017 Financial management 72 18 10 0 0 0 0 90 0 11
2017 Policy 44 38 0 4 0 9 4 95 5 24
2017 Project management 49 31 2 10 0 7 0 87 10 42
2017 None of the above 57 31 6 6 0 0 0 88 6 16
2014 Federal regulators 36 37 12 7 2 5 0 78 9 57
2014 Communications or public affairs 23 54 8 8 0 8 0 83 8 13
2014 Science and technology 45 33 11 3 3 4 0 81 7 27
2014 Administration and operations 33 42 9 9 0 6 0 80 10 33
2014 Human resources 18 54 10 18 0 0 0 72 18 11
2014 None of the above 31 24 26 12 3 3 0 58 16 32

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 48 40 4 8 0 0 0 88 8 25
2017 Communications or public affairs 38 43 13 0 0 6 0 87 0 16
2017 Science and technology 32 58 10 0 0 0 0 90 0 16
2017 Administration and operations 39 30 23 4 0 4 0 72 4 26
2017 Human resources 13 65 21 0 0 0 0 79 0 15
2017 Financial management 72 18 10 0 0 0 0 90 0 11
2017 Policy 49 34 8 9 0 0 0 83 9 24
2017 Project management 43 36 7 7 5 2 0 80 12 42
2017 None of the above 49 38 12 0 0 0 0 88 0 16
2014 Federal regulators 24 41 20 11 2 2 0 67 13 56
2014 Communications or public affairs 15 54 23 0 0 8 0 75 0 13
2014 Science and technology 45 34 7 11 3 0 0 79 14 27
2014 Administration and operations 39 30 19 9 0 3 0 71 10 33
2014 Human resources 10 59 21 11 0 0 0 69 11 10
2014 None of the above 25 40 19 16 0 0 0 65 16 32

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 39 32 8 16 4 0 0 72 20 25
2017 Communications or public affairs 19 50 12 13 0 6 0 74 13 16
2017 Science and technology 26 32 29 13 0 0 0 58 13 16
2017 Administration and operations 34 29 18 11 0 8 0 68 12 27
2017 Human resources 7 72 14 7 0 0 0 79 7 15
2017 Financial management 55 17 18 9 0 0 0 72 9 11
2017 Policy 33 43 16 8 0 0 0 75 8 24
2017 Project management 38 28 17 10 5 2 0 68 15 42
2017 None of the above 39 49 0 6 0 6 0 94 6 16
2014 Federal regulators 19 40 23 13 2 4 0 62 15 57
2014 Communications or public affairs 15 54 8 8 8 8 0 75 17 13
2014 Science and technology 30 30 11 15 7 7 0 65 24 27
2014 Administration and operations 24 39 25 3 3 6 0 67 7 33
2014 Human resources 9 45 28 19 0 0 0 54 19 11
2014 None of the above 16 34 31 16 3 0 0 50 19 32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 21 16 8 0 4 0 75 9 25
2017 Communications or public affairs 38 50 0 12 0 0 0 88 12 16
2017 Science and technology 32 26 31 11 0 0 0 58 11 16
2017 Administration and operations 37 29 11 15 0 7 0 72 16 27
2017 Human resources 20 47 27 0 0 7 0 71 0 15
2017 Financial management 55 26 0 9 0 10 0 90 10 11
2017 Policy 40 30 21 4 4 0 0 70 9 24
2017 Project management 30 48 5 10 5 2 0 80 15 42
2017 None of the above 49 31 7 12 0 0 0 80 12 16
2014 Federal regulators 30 28 18 12 7 5 0 61 21 57
2014 Communications or public affairs 23 62 15 0 0 0 0 85 0 13
2014 Science and technology 48 23 15 0 15 0 0 71 15 27
2014 Administration and operations 18 49 21 6 3 3 0 69 9 33
2014 Human resources 9 82 0 9 0 0 0 91 9 11
2014 None of the above 35 34 16 16 0 0 0 68 16 32

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 40 28 8 16 8 0 0 68 24 25
2017 Communications or public affairs 44 31 0 19 6 0 0 75 25 16
2017 Science and technology 19 32 29 13 6 0 0 51 19 16
2017 Administration and operations 27 44 11 15 3 0 0 70 19 27
2017 Human resources 0 53 27 20 0 0 0 53 20 15
2017 Financial management 36 46 10 8 0 0 0 82 8 11
2017 Policy 19 43 17 8 13 0 0 62 21 24
2017 Project management 24 40 14 17 0 5 0 67 18 42
2017 None of the above 26 62 0 0 6 6 0 94 6 16
2014 Federal regulators 10 30 17 33 7 2 0 41 41 57
2014 Communications or public affairs 23 23 15 23 8 8 0 50 33 13
2014 Science and technology 26 33 4 26 11 0 0 60 37 27
2014 Administration and operations 18 36 15 18 9 3 0 56 28 33
2014 Human resources 18 36 19 28 0 0 0 54 28 11
2014 None of the above 16 34 25 19 6 0 0 50 25 32
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 40 40 8 0 8 0 4 83 9 25
2017 Communications or public affairs 57 31 13 0 0 0 0 87 0 16
2017 Science and technology 19 58 11 6 5 0 0 77 11 16
2017 Administration and operations 37 51 12 0 0 0 0 88 0 27
2017 Human resources 41 26 14 13 5 0 0 67 19 15
2017 Financial management 37 36 19 8 0 0 0 73 8 11
2017 Policy 32 43 7 13 4 0 0 76 17 24
2017 Project management 45 43 2 5 5 0 0 88 10 42
2017 None of the above 17 70 0 6 6 0 0 88 12 16
2014 Federal regulators 23 52 5 13 5 2 0 76 18 57
2014 Communications or public affairs 15 46 8 15 8 8 0 67 25 13
2014 Science and technology 15 53 18 11 3 0 0 68 14 27
2014 Administration and operations 37 36 15 9 3 0 0 73 12 33
2014 Human resources 37 63 0 0 0 0 0 100 0 11
2014 None of the above 25 34 15 19 6 0 0 59 25 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 36 8 12 0 0 0 80 12 25
2017 Communications or public affairs 56 38 6 0 0 0 0 94 0 16
2017 Science and technology 19 50 24 0 6 0 0 69 6 16
2017 Administration and operations 34 55 3 7 0 0 0 89 7 27
2017 Human resources 34 47 13 0 5 0 0 81 5 15
2017 Financial management 18 46 9 27 0 0 0 64 27 11
2017 Policy 25 43 8 16 9 0 0 67 24 24
2017 Project management 38 41 7 10 5 0 0 78 14 42
2017 None of the above 11 76 6 6 0 0 0 88 6 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 12 45 8 8 0 23 4 78 11 25
2017 Communications or public affairs 25 19 6 6 6 25 12 71 19 16
2017 Science and technology 0 25 13 43 0 19 0 31 54 16
2017 Administration and operations 12 40 11 19 7 12 0 58 29 27
2017 Human resources 13 54 5 0 7 7 13 85 8 15
2017 Financial management 18 37 17 10 0 18 0 67 12 11
2017 Policy 15 26 0 17 4 33 4 66 34 24
2017 Project management 26 17 7 17 7 22 5 58 33 42
2017 None of the above 7 18 0 19 6 51 0 49 51 16
2014 Federal regulators 12 23 16 21 5 18 5 46 34 57
2014 Communications or public affairs 8 23 23 15 8 23 0 40 30 13
2014 Science and technology 18 8 15 30 7 22 0 33 48 27
2014 Administration and operations 12 24 25 21 3 12 3 42 29 33
2014 Human resources 28 27 36 0 0 10 0 60 0 11
2014 None of the above 6 40 22 10 0 22 0 59 12 32

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 35 37 12 4 0 8 4 82 4 25
2017 Communications or public affairs 50 43 0 6 0 0 0 94 6 16
2017 Science and technology 13 62 13 6 6 0 0 74 13 16
2017 Administration and operations 49 36 7 4 3 0 0 85 7 27
2017 Human resources 47 47 0 0 5 0 0 95 5 15
2017 Financial management 55 36 10 0 0 0 0 90 0 11
2017 Policy 42 50 4 4 0 0 0 91 4 24
2017 Project management 35 46 10 0 5 5 0 85 5 42
2017 None of the above 31 40 23 6 0 0 0 71 6 16
2014 Federal regulators 41 43 4 9 3 0 0 84 12 57
2014 Communications or public affairs 46 8 15 15 15 0 0 54 31 13
2014 Science and technology 38 30 11 14 3 4 0 70 18 27
2014 Administration and operations 49 36 6 6 3 0 0 85 9 33
2014 Human resources 55 36 9 0 0 0 0 91 0 11
2014 None of the above 35 28 25 9 3 0 0 63 12 32

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 40 21 13 13 0 6 6 70 15 15
2014 Federal regulators 28 29 10 25 0 0 10 62 27 21
2014 None of the above 25 34 16 25 0 0 0 58 25 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 29 8 12 0 0 0 80 12 25
2017 Communications or public affairs 69 31 0 0 0 0 0 100 0 16
2017 Science and technology 46 28 19 7 0 0 0 74 7 15
2017 Administration and operations 31 33 15 10 7 4 0 66 18 27
2017 Human resources 47 53 0 0 0 0 0 100 0 15
2017 Financial management 73 27 0 0 0 0 0 100 0 11
2017 Policy 46 24 8 12 9 0 0 70 21 24
2017 Project management 52 34 5 5 0 5 0 90 5 42
2017 None of the above 36 57 0 7 0 0 0 93 7 16
2014 Federal regulators 40 34 9 14 2 0 2 75 16 57
2014 Communications or public affairs 38 23 0 23 8 8 0 67 33 13
2014 Science and technology 52 33 11 4 0 0 0 85 4 27
2014 Administration and operations 30 49 9 9 3 0 0 79 12 33
2014 Human resources 55 45 0 0 0 0 0 100 0 11
2014 None of the above 46 26 16 9 3 0 0 72 12 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 32 8 8 0 8 0 82 9 25
2017 Communications or public affairs 57 24 0 6 0 13 0 93 7 16
2017 Science and technology 6 62 13 6 6 6 0 73 14 16
2017 Administration and operations 34 36 7 11 0 11 0 79 12 27
2017 Human resources 68 32 0 0 0 0 0 100 0 15
2017 Financial management 64 27 0 0 0 10 0 100 0 11
2017 Policy 24 24 17 13 4 14 4 58 21 24
2017 Project management 47 24 12 0 5 12 0 81 5 42
2017 None of the above 30 31 6 7 6 20 0 76 16 16
2014 Federal regulators 42 27 12 7 3 5 3 75 12 57
2014 Communications or public affairs 23 31 0 8 15 23 0 70 30 13
2014 Science and technology 45 26 8 15 0 7 0 76 16 27
2014 Administration and operations 30 33 12 18 0 6 0 68 19 33
2014 Human resources 63 37 0 0 0 0 0 100 0 11
2014 None of the above 49 19 12 9 3 7 0 73 13 32

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 32 48 12 8 0 0 0 80 8 25
2017 Communications or public affairs 44 44 6 0 6 0 0 88 6 16
2017 Science and technology 26 43 32 0 0 0 0 68 0 16
2017 Administration and operations 19 55 11 11 3 0 0 75 15 27
2017 Human resources 40 28 20 7 5 0 0 68 12 15
2017 Financial management 46 45 0 9 0 0 0 91 9 11
2017 Policy 16 42 21 17 4 0 0 57 21 24
2017 Project management 21 62 7 10 0 0 0 83 10 42
2017 None of the above 11 50 20 13 6 0 0 62 19 16
2014 Federal regulators 22 45 7 23 4 0 0 66 27 57
2014 Communications or public affairs 38 38 8 8 0 0 8 83 8 13
2014 Science and technology 15 52 4 22 7 0 0 67 29 27
2014 Administration and operations 30 51 13 6 0 0 0 81 6 33
2014 Human resources 55 18 9 9 0 0 9 80 10 11
2014 None of the above 21 51 15 9 3 0 0 72 12 32

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 53 0 0 0 0 0 100 0 25
2017 Communications or public affairs 75 19 6 0 0 0 0 94 0 16
2017 Science and technology 68 26 6 0 0 0 0 94 0 16
2017 Administration and operations 23 41 22 15 0 0 0 63 15 27
2017 Human resources 68 32 0 0 0 0 0 100 0 15
2017 Financial management 37 46 9 8 0 0 0 83 8 11
2017 Policy 51 32 8 4 4 0 0 83 8 24
2017 Project management 57 38 5 0 0 0 0 95 0 42
2017 None of the above 56 44 0 0 0 0 0 100 0 16
2014 Federal regulators 51 40 0 6 3 0 0 91 9 57
2014 Communications or public affairs 31 23 15 31 0 0 0 54 31 13
2014 Science and technology 48 41 8 3 0 0 0 89 3 27
2014 Administration and operations 34 33 18 3 6 0 6 71 10 33
2014 Human resources 73 9 0 18 0 0 0 82 18 11
2014 None of the above 37 41 19 3 0 0 0 78 3 32

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 49 0 0 0 0 0 100 0 25
2017 Communications or public affairs 62 38 0 0 0 0 0 100 0 16
2017 Science and technology 63 37 0 0 0 0 0 100 0 16
2017 Administration and operations 26 47 23 4 0 0 0 74 4 27
2017 Human resources 55 45 0 0 0 0 0 100 0 15
2017 Financial management 36 64 0 0 0 0 0 100 0 11
2017 Policy 52 40 4 4 0 0 0 92 4 24
2017 Project management 45 46 5 4 0 0 0 91 4 42
2017 None of the above 56 37 7 0 0 0 0 93 0 16
2014 Federal regulators 56 35 2 7 0 0 0 91 7 57
2014 Communications or public affairs 38 46 0 8 8 0 0 85 15 13
2014 Science and technology 49 37 8 4 3 0 0 85 7 27
2014 Administration and operations 36 40 12 6 3 0 3 78 9 33
2014 Human resources 91 9 0 0 0 0 0 100 0 11
2014 None of the above 31 54 12 3 0 0 0 85 3 32

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 27 49 8 16 0 0 0 76 16 25
2017 Communications or public affairs 44 38 6 6 6 0 0 82 12 16
2017 Science and technology 24 32 31 13 0 0 0 56 13 16
2017 Administration and operations 34 22 22 15 3 4 0 58 19 27
2017 Human resources 26 61 7 5 0 0 0 87 5 15
2017 Financial management 28 36 28 0 8 0 0 64 8 11
2017 Policy 42 26 13 9 9 0 0 68 18 23
2017 Project management 24 38 17 10 10 2 0 63 20 42
2017 None of the above 19 57 6 12 6 0 0 76 18 16
2014 Federal regulators 22 42 11 18 7 0 0 65 25 57
2014 Communications or public affairs 15 46 8 8 15 8 0 67 25 13
2014 Science and technology 19 41 18 15 7 0 0 60 22 27
2014 Administration and operations 24 33 15 21 3 3 0 59 25 33
2014 Human resources 46 27 18 0 0 0 9 80 0 11
2014 None of the above 16 41 22 12 9 0 0 57 21 32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 15 33 16 21 8 4 4 52 31 25
2017 Communications or public affairs 37 19 13 25 6 0 0 56 31 16
2017 Science and technology 19 24 13 39 5 0 0 43 44 16
2017 Administration and operations 12 37 18 11 18 4 0 51 31 27
2017 Human resources 20 54 13 7 0 5 0 78 8 15
2017 Financial management 28 26 0 10 28 9 0 59 41 11
2017 Policy 45 25 3 13 13 0 0 71 26 24
2017 Project management 10 33 12 29 14 2 0 43 44 42
2017 None of the above 19 29 6 26 6 14 0 56 37 16
2014 Federal regulators 10 26 7 25 28 3 0 38 55 57
2014 Communications or public affairs 0 23 15 23 23 15 0 27 55 13
2014 Science and technology 11 37 4 26 18 4 0 51 45 27
2014 Administration and operations 19 15 18 33 16 0 0 34 49 33
2014 Human resources 28 36 18 10 0 0 9 70 11 11
2014 None of the above 13 22 16 16 30 0 3 36 48 32

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 49 0 8 0 0 0 92 8 25
2017 Communications or public affairs 44 37 6 13 0 0 0 81 13 16
2017 Science and technology 19 44 11 26 0 0 0 63 26 16
2017 Administration and operations 38 37 15 11 0 0 0 75 11 27
2017 Human resources 33 48 12 7 0 0 0 81 7 15
2017 Financial management 46 45 10 0 0 0 0 90 0 11
2017 Policy 37 34 17 8 4 0 0 71 13 24
2017 Project management 29 59 5 7 0 0 0 88 7 41
2017 None of the above 37 45 6 6 6 0 0 82 12 16
2014 Federal regulators 28 49 16 4 4 0 0 77 7 57
2014 Communications or public affairs 38 23 15 15 8 0 0 62 23 13
2014 Science and technology 19 45 15 14 7 0 0 63 21 27
2014 Administration and operations 31 48 12 9 0 0 0 79 9 33
2014 Human resources 27 73 0 0 0 0 0 100 0 11
2014 None of the above 22 52 10 13 3 0 0 74 16 32

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 41 8 4 0 0 0 88 4 25
2017 Communications or public affairs 44 25 25 6 0 0 0 69 6 16
2017 Science and technology 45 24 25 6 0 0 0 69 6 16
2017 Administration and operations 38 40 15 4 3 0 0 78 7 27
2017 Human resources 27 54 7 12 0 0 0 81 12 15
2017 Financial management 45 36 10 10 0 0 0 81 10 11
2017 Policy 37 30 21 8 4 0 0 67 13 24
2017 Project management 36 42 14 2 5 0 0 78 7 41
2017 None of the above 35 46 6 6 6 0 0 82 12 16
2014 Federal regulators 22 41 18 18 2 0 0 63 19 57
2014 Communications or public affairs 15 54 8 0 15 8 0 75 17 13
2014 Science and technology 34 29 11 18 7 0 0 63 25 27
2014 Administration and operations 37 45 6 6 3 0 3 84 9 33
2014 Human resources 27 46 19 9 0 0 0 72 9 11
2014 None of the above 29 34 9 25 3 0 0 63 28 32

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 39 40 8 8 4 0 0 80 12 25
2017 Communications or public affairs 50 37 0 13 0 0 0 87 13 16
2017 Science and technology 38 55 0 6 0 0 0 94 6 16
2017 Administration and operations 42 36 11 7 3 0 0 78 11 27
2017 Human resources 42 46 0 12 0 0 0 88 12 15
2017 Financial management 46 45 10 0 0 0 0 90 0 11
2017 Policy 37 35 12 13 0 0 4 75 13 24
2017 Project management 36 39 10 12 0 2 0 77 13 41
2017 None of the above 42 45 0 12 0 0 0 88 12 16
2014 Federal regulators 32 39 23 6 0 0 0 71 6 57
2014 Communications or public affairs 23 23 23 23 8 0 0 46 31 13
2014 Science and technology 41 41 0 8 10 0 0 82 18 27
2014 Administration and operations 31 54 9 6 0 0 0 84 6 33
2014 Human resources 73 27 0 0 0 0 0 100 0 11
2014 None of the above 38 28 19 15 0 0 0 65 15 32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 32 50 4 4 4 4 0 87 9 24
2017 Communications or public affairs 25 56 13 6 0 0 0 81 6 16
2017 Science and technology 19 50 18 13 0 0 0 69 13 16
2017 Administration and operations 46 21 15 15 0 3 0 69 15 27
2017 Human resources 20 55 25 0 0 0 0 75 0 15
2017 Financial management 27 64 0 0 0 10 0 100 0 11
2017 Policy 42 16 25 13 0 4 0 61 13 24
2017 Project management 21 48 26 2 0 2 0 70 2 42
2017 None of the above 24 52 12 13 0 0 0 75 13 16

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 37 8 4 0 0 0 88 4 25
2017 Communications or public affairs 50 38 0 6 6 0 0 87 13 16
2017 Science and technology 56 24 13 0 6 0 0 80 6 16
2017 Administration and operations 45 33 7 11 3 0 0 78 15 27
2017 Human resources 61 34 0 5 0 0 0 95 5 15
2017 Financial management 63 18 10 9 0 0 0 81 9 11
2017 Policy 35 43 4 17 0 0 0 79 17 24
2017 Project management 47 26 14 7 5 0 0 74 12 42
2017 None of the above 31 57 0 12 0 0 0 88 12 16
2014 Federal regulators 37 36 11 13 4 0 0 73 16 56
2014 Communications or public affairs 31 46 8 8 8 0 0 77 15 13
2014 Science and technology 52 30 7 8 3 0 0 82 11 27
2014 Administration and operations 45 39 9 3 3 0 0 85 6 33
2014 Human resources 82 18 0 0 0 0 0 100 0 11
2014 None of the above 37 26 19 12 6 0 0 63 18 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 40 28 8 4 4 4 12 81 10 25
2017 Communications or public affairs 38 43 0 6 6 0 7 87 13 16
2017 Science and technology 51 24 11 6 0 0 7 81 7 16
2017 Administration and operations 26 29 19 7 7 4 7 62 17 27
2017 Human resources 47 20 14 0 0 0 19 83 0 15
2017 Financial management 27 17 18 10 0 0 28 61 13 11
2017 Policy 15 31 8 34 8 0 4 48 45 24
2017 Project management 38 26 10 14 10 0 2 66 25 42
2017 None of the above 25 26 12 12 6 7 11 63 22 16
2014 Federal regulators 30 39 3 9 5 2 12 80 16 57
2014 Communications or public affairs 23 23 15 15 8 0 15 55 27 13
2014 Science and technology 34 34 11 15 3 0 3 70 19 27
2014 Administration and operations 28 39 12 6 3 0 12 76 10 33
2014 Human resources 46 36 0 0 0 0 18 100 0 11
2014 None of the above 29 22 12 16 9 0 12 58 28 32

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 20 43 20 8 4 4 0 66 13 25
2017 Communications or public affairs 31 50 6 13 0 0 0 81 13 16
2017 Science and technology 17 64 20 0 0 0 0 80 0 16
2017 Administration and operations 41 34 22 3 0 0 0 74 3 27
2017 Human resources 12 54 20 13 0 0 0 66 13 15
2017 Financial management 26 28 46 0 0 0 0 54 0 11
2017 Policy 31 39 13 8 9 0 0 70 17 24
2017 Project management 31 31 31 2 5 0 0 62 7 42
2017 None of the above 33 30 31 6 0 0 0 63 6 16
2014 Federal regulators 22 28 25 13 12 0 0 50 25 57
2014 Communications or public affairs 38 62 0 0 0 0 0 100 0 13
2014 Science and technology 26 56 14 4 0 0 0 82 4 27
2014 Administration and operations 33 39 27 0 0 0 0 73 0 33
2014 Human resources 18 73 9 0 0 0 0 91 0 11
2014 None of the above 34 38 9 10 6 0 3 74 16 32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 67 25 4 0 0 4 0 96 0 25
2017 Communications or public affairs 51 31 0 13 0 6 0 87 13 16
2017 Science and technology 51 36 0 6 0 6 0 93 7 16
2017 Administration and operations 56 22 7 3 4 0 7 84 8 27
2017 Human resources 87 7 7 0 0 0 0 93 0 15
2017 Financial management 55 27 10 0 0 9 0 90 0 11
2017 Policy 61 17 0 9 4 8 0 86 14 24
2017 Project management 66 26 2 0 0 2 2 97 0 42
2017 None of the above 56 26 6 6 0 6 0 87 7 16
2014 Federal regulators 65 21 3 4 4 2 2 89 8 57
2014 Communications or public affairs 46 31 8 0 15 0 0 77 15 13
2014 Science and technology 56 22 11 0 3 8 0 85 4 27
2014 Administration and operations 57 21 9 6 0 3 3 84 6 33
2014 Human resources 91 0 0 0 0 9 0 100 0 11
2014 None of the above 50 28 9 3 3 3 3 84 7 32

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Federal regulators 24 32 44 25
2017 Communications or public affairs 25 38 37 16
2017 Science and technology 26 32 42 16
2017 Administration and operations 33 37 30 27
2017 Human resources 29 36 35 14
2017 Financial management 37 18 46 11
2017 Policy 35 33 32 24
2017 Project management 12 40 48 42
2017 None of the above 13 37 50 16
2014 Federal regulators 32 24 44 56
2014 Communications or public affairs 38 46 15 13
2014 Science and technology 18 19 63 27
2014 Administration and operations 40 27 33 33
2014 Human resources 46 18 37 11
2014 None of the above 37 19 44 32

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 Federal regulators 0 17 43 28 9999 12 18
2014 Administration and operations 8 30 55 0 9999 7 13
2014 None of the above 8 8 59 17 9999 8 12
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 64 28 4 4 0 0 0 92 4 25
2017 Communications or public affairs 69 19 12 0 0 0 0 88 0 16
2017 Science and technology 38 45 11 0 5 0 0 83 5 16
2017 Administration and operations 41 44 7 7 0 0 0 85 7 27
2017 Human resources 41 47 7 0 5 0 0 88 5 15
2017 Financial management 55 45 0 0 0 0 0 100 0 11
2017 Policy 54 26 7 13 0 0 0 80 13 24
2017 Project management 54 41 5 0 0 0 0 95 0 42
2017 None of the above 36 58 6 0 0 0 0 94 0 16
2014 Federal regulators 52 35 9 2 2 0 0 87 4 57
2014 Communications or public affairs 23 69 8 0 0 0 0 92 0 13
2014 Science and technology 60 33 0 3 3 0 0 93 7 27
2014 Administration and operations 40 41 6 9 3 0 0 81 12 33
2014 Human resources 28 62 10 0 0 0 0 90 0 11
2014 None of the above 41 34 13 9 3 0 0 75 12 32

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 39 36 12 8 4 0 0 76 12 25
2017 Communications or public affairs 25 57 0 19 0 0 0 81 19 16
2017 Science and technology 37 32 25 6 0 0 0 69 6 16
2017 Administration and operations 38 44 7 11 0 0 0 82 11 27
2017 Human resources 27 66 0 7 0 0 0 93 7 15
2017 Financial management 36 64 0 0 0 0 0 100 0 11
2017 Policy 54 30 16 0 0 0 0 84 0 24
2017 Project management 28 43 12 14 2 0 0 71 17 42
2017 None of the above 38 56 0 6 0 0 0 94 6 16
2014 Federal regulators 20 37 21 17 5 0 0 56 23 57
2014 Communications or public affairs 15 46 23 8 0 8 0 67 8 13
2014 Science and technology 52 26 8 11 3 0 0 79 14 27
2014 Administration and operations 30 39 15 9 6 0 0 70 15 33
2014 Human resources 10 54 0 18 9 10 0 70 30 11
2014 None of the above 32 37 12 12 3 3 0 71 16 32

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 20 52 20 4 0 4 25 21 25
2017 Communications or public affairs 6 13 38 25 6 0 13 36 21 16
2017 Science and technology 0 18 32 43 6 0 0 50 18 16
2017 Administration and operations 7 18 41 18 8 4 4 28 27 27
2017 Human resources 20 33 21 12 14 0 0 26 53 15
2017 Financial management 0 27 46 27 0 0 0 27 27 11
2017 Policy 4 30 35 24 8 0 0 32 34 24
2017 Project management 2 14 54 22 7 0 0 29 17 42
2017 None of the above 6 19 26 32 11 0 6 46 26 16
2014 Federal regulators 9 18 52 19 0 2 0 19 28 57
2014 Communications or public affairs 0 8 46 15 15 8 8 36 9 13
2014 Science and technology 4 7 60 22 8 0 0 30 11 27
2014 Administration and operations 6 21 39 24 3 0 6 29 29 33
2014 Human resources 10 0 27 54 9 0 0 63 10 11
2014 None of the above 6 22 37 31 0 0 3 32 30 32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 4 12 20 28 31 0 4 62 17 25
2017 Communications or public affairs 0 6 25 31 19 0 19 62 8 16
2017 Science and technology 0 13 39 29 13 6 0 45 14 16
2017 Administration and operations 3 10 37 22 19 0 8 44 15 27
2017 Human resources 7 20 27 19 20 0 7 42 29 15
2017 Financial management 0 37 36 27 0 0 0 27 37 11
2017 Policy 8 28 18 29 16 0 0 45 37 24
2017 Project management 5 24 31 28 12 0 0 40 28 42
2017 None of the above 6 12 25 40 11 6 0 54 19 16
2014 Federal regulators 6 11 34 36 12 2 0 49 16 57
2014 Communications or public affairs 0 0 38 38 8 8 8 55 0 13
2014 Science and technology 11 7 37 41 4 0 0 45 18 27
2014 Administration and operations 0 19 31 33 15 0 3 49 19 33
2014 Human resources 0 18 27 38 18 0 0 55 18 11
2014 None of the above 6 20 34 24 12 3 0 38 26 32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 8 16 28 32 8 0 7 43 27 25
2017 Communications or public affairs 0 18 31 25 19 0 6 47 20 16
2017 Science and technology 33 28 27 12 0 0 0 12 60 15
2017 Administration and operations 15 21 41 11 8 0 4 19 38 27
2017 Human resources 19 60 14 7 0 0 0 7 79 15
2017 Financial management 18 9 27 28 18 0 0 46 27 11
2017 Policy 4 30 32 12 22 0 0 33 34 24
2017 Project management 10 33 40 12 5 0 0 17 43 42
2017 None of the above 6 6 49 26 13 0 0 39 12 16
2014 Federal regulators 16 27 35 22 0 0 0 22 43 57
2014 Communications or public affairs 8 31 15 23 8 0 15 36 45 13
2014 Science and technology 18 26 29 26 0 0 0 26 44 27
2014 Administration and operations 15 34 30 21 0 0 0 21 49 33
2014 Human resources 18 46 27 0 9 0 0 9 64 11
2014 None of the above 12 29 34 15 6 0 3 22 42 32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 25 56 12 3 0 4 16 26 25
2017 Communications or public affairs 7 18 31 31 13 0 0 44 25 16
2017 Science and technology 0 20 51 29 0 0 0 29 20 16
2017 Administration and operations 10 23 37 14 12 0 4 27 34 27
2017 Human resources 7 27 42 20 5 0 0 25 33 15
2017 Financial management 0 18 46 27 10 0 0 36 18 11
2017 Policy 9 43 13 24 11 0 0 35 52 24
2017 Project management 10 15 61 12 2 0 0 15 25 41
2017 None of the above 12 25 37 20 6 0 0 26 37 16
2014 Federal regulators 13 32 40 14 2 0 0 15 45 57
2014 Communications or public affairs 0 8 62 23 0 0 8 25 8 13
2014 Science and technology 3 29 30 26 8 0 3 35 34 27
2014 Administration and operations 9 15 43 33 0 0 0 33 24 33
2014 Human resources 9 9 37 27 19 0 0 46 18 11
2014 None of the above 13 22 30 15 15 0 3 32 37 32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 8 12 37 24 12 0 7 39 22 25
2017 Communications or public affairs 13 24 19 25 13 0 6 40 40 16
2017 Science and technology 0 14 54 19 14 0 0 33 14 15
2017 Administration and operations 0 22 38 11 19 3 8 33 24 27
2017 Human resources 20 27 33 13 7 0 0 21 47 15
2017 Financial management 18 9 37 27 9 0 0 36 27 11
2017 Policy 13 17 4 38 19 0 8 62 33 24
2017 Project management 17 21 40 10 7 0 5 18 40 42
2017 None of the above 6 12 26 26 17 12 0 50 21 16
2014 Federal regulators 12 25 33 15 5 4 5 22 41 57
2014 Communications or public affairs 0 15 31 31 8 8 8 45 18 13
2014 Science and technology 3 26 22 41 0 4 3 44 32 27
2014 Administration and operations 3 27 21 33 15 0 0 48 30 33
2014 Human resources 0 9 37 27 28 0 0 54 9 11
2014 None of the above 9 25 29 25 9 0 3 35 35 32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 4 24 12 36 16 0 7 56 31 25
2017 Communications or public affairs 7 13 24 25 19 6 6 50 22 16
2017 Science and technology 6 20 32 31 6 0 5 39 27 16
2017 Administration and operations 10 18 26 22 8 0 15 36 34 27
2017 Human resources 27 21 26 20 7 0 0 27 48 15
2017 Financial management 9 18 55 18 0 0 0 18 27 11
2017 Policy 8 30 38 16 8 0 0 24 38 24
2017 Project management 7 26 43 16 7 0 0 24 34 42
2017 None of the above 13 18 31 20 6 6 6 30 35 16
2014 Federal regulators 12 27 21 30 9 2 0 39 40 57
2014 Communications or public affairs 8 0 15 31 31 8 8 73 9 13
2014 Science and technology 11 18 33 26 7 0 3 35 31 27
2014 Administration and operations 9 15 31 33 9 0 3 43 25 33
2014 Human resources 0 9 18 54 20 0 0 73 9 11
2014 None of the above 0 20 40 28 9 0 3 38 20 32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 8 12 24 32 16 0 7 51 22 25
2017 Communications or public affairs 0 18 25 25 19 0 13 50 21 16
2017 Science and technology 5 26 32 24 6 6 0 33 33 16
2017 Administration and operations 7 7 48 18 15 0 4 35 15 27
2017 Human resources 7 40 39 13 0 0 0 13 47 15
2017 Financial management 18 0 37 27 18 0 0 45 18 11
2017 Policy 18 23 22 16 12 0 9 31 44 23
2017 Project management 5 15 44 21 12 0 2 34 20 41
2017 None of the above 0 12 51 20 17 0 0 37 12 16
2014 Federal regulators 15 21 37 21 5 2 0 26 37 57
2014 Communications or public affairs 0 23 46 8 8 0 15 18 27 13
2014 Science and technology 3 18 49 18 8 4 0 27 22 27
2014 Administration and operations 12 21 37 23 6 0 0 29 34 33
2014 Human resources 0 36 55 9 0 0 0 9 36 11
2014 None of the above 6 22 40 23 6 0 3 30 29 32

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 59 29 4 4 4 0 0 87 8 25
2017 Communications or public affairs 62 25 6 6 0 0 0 87 6 16
2017 Science and technology 56 32 0 11 0 0 0 89 11 16
2017 Administration and operations 39 43 15 0 4 0 0 82 4 27
2017 Human resources 61 34 0 5 0 0 0 95 5 15
2017 Financial management 82 18 0 0 0 0 0 100 0 11
2017 Policy 54 21 4 21 0 0 0 75 21 24
2017 Project management 57 26 7 7 2 0 0 83 10 42
2017 None of the above 37 57 0 0 6 0 0 94 6 16
2014 Federal regulators 56 23 10 10 0 0 0 79 10 57
2014 Communications or public affairs 46 23 15 8 8 0 0 69 15 13
2014 Science and technology 60 22 4 11 0 4 0 85 11 27
2014 Administration and operations 61 36 0 3 0 0 0 97 3 33
2014 Human resources 64 36 0 0 0 0 0 100 0 11
2014 None of the above 41 47 6 3 3 0 0 88 6 32

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 67 25 4 0 4 0 0 92 4 25
2017 Communications or public affairs 68 32 0 0 0 0 0 100 0 16
2017 Science and technology 57 25 18 0 0 0 0 82 0 16
2017 Administration and operations 49 40 7 0 4 0 0 89 4 27
2017 Human resources 40 55 5 0 0 0 0 95 0 15
2017 Financial management 82 18 0 0 0 0 0 100 0 11
2017 Policy 62 30 9 0 0 0 0 91 0 24
2017 Project management 69 29 2 0 0 0 0 98 0 42
2017 None of the above 42 51 0 6 0 0 0 94 6 16
2014 Federal regulators 67 28 0 5 0 0 0 95 5 57
2014 Communications or public affairs 46 38 0 15 0 0 0 85 15 13
2014 Science and technology 73 24 0 0 4 0 0 96 4 26
2014 Administration and operations 40 50 3 0 6 0 0 91 6 32
2014 Human resources 54 46 0 0 0 0 0 100 0 11
2014 None of the above 50 28 13 6 3 0 0 78 9 32

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 29 16 4 0 4 0 79 4 25
2017 Communications or public affairs 56 44 0 0 0 0 0 100 0 16
2017 Science and technology 31 50 19 0 0 0 0 81 0 16
2017 Administration and operations 42 32 15 0 0 11 0 83 0 27
2017 Human resources 20 46 21 14 0 0 0 65 14 15
2017 Financial management 45 55 0 0 0 0 0 100 0 11
2017 Policy 51 38 0 0 0 12 0 100 0 24
2017 Project management 37 36 7 7 0 12 0 84 8 42
2017 None of the above 43 44 0 6 0 6 0 94 6 16
2014 Federal regulators 35 33 19 2 2 9 0 75 4 57
2014 Communications or public affairs 38 46 0 0 0 15 0 100 0 13
2014 Science and technology 41 41 7 4 3 4 0 85 7 27
2014 Administration and operations 60 31 6 0 0 3 0 94 0 33
2014 Human resources 55 36 9 0 0 0 0 91 0 11
2014 None of the above 53 32 6 3 0 6 0 90 3 32

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 40 0 4 4 4 0 91 9 25
2017 Communications or public affairs 50 44 0 0 0 6 0 100 0 16
2017 Science and technology 50 31 13 6 0 0 0 81 6 16
2017 Administration and operations 34 44 4 4 3 11 0 87 8 27
2017 Human resources 41 39 21 0 0 0 0 79 0 15
2017 Financial management 64 36 0 0 0 0 0 100 0 11
2017 Policy 50 33 8 8 0 0 0 83 8 24
2017 Project management 45 46 5 5 0 0 0 90 5 42
2017 None of the above 36 51 0 6 6 0 0 88 12 16
2014 Federal regulators 39 48 7 4 2 0 0 87 5 56
2014 Communications or public affairs 38 46 0 8 0 8 0 92 8 13
2014 Science and technology 49 44 0 0 3 4 0 96 4 27
2014 Administration and operations 55 36 3 6 0 0 0 91 6 33
2014 Human resources 46 54 0 0 0 0 0 100 0 11
2014 None of the above 47 32 13 9 0 0 0 78 9 32

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 40 0 4 0 0 0 96 4 25
2017 Communications or public affairs 75 25 0 0 0 0 0 100 0 16
2017 Science and technology 56 37 6 0 0 0 0 94 0 16
2017 Administration and operations 53 32 12 3 0 0 0 85 3 27
2017 Human resources 60 32 7 0 0 0 0 93 0 15
2017 Financial management 82 9 9 0 0 0 0 91 0 11
2017 Policy 65 22 9 0 4 0 0 87 4 24
2017 Project management 54 38 5 2 0 0 0 93 2 42
2017 None of the above 54 40 0 6 0 0 0 94 6 16
2014 Federal regulators 54 33 7 4 2 0 0 88 5 57
2014 Communications or public affairs 62 38 0 0 0 0 0 100 0 13
2014 Science and technology 57 32 8 0 3 0 0 89 3 27
2014 Administration and operations 55 39 0 3 3 0 0 94 6 33
2014 Human resources 73 27 0 0 0 0 0 100 0 11
2014 None of the above 47 47 3 3 0 0 0 94 3 32

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 35 24 12 8 0 12 8 75 10 25
2017 Communications or public affairs 37 25 13 12 0 6 6 72 14 16
2017 Science and technology 24 20 13 31 0 13 0 50 35 16
2017 Administration and operations 27 40 11 14 4 4 0 70 19 27
2017 Human resources 20 54 14 5 0 7 0 79 6 15
2017 Financial management 18 54 10 0 0 10 9 88 0 11
2017 Policy 42 8 17 8 8 12 4 60 20 24
2017 Project management 33 26 12 12 2 10 5 69 17 42
2017 None of the above 30 32 6 6 6 20 0 77 15 16
2014 Federal regulators 36 28 14 5 0 11 5 77 6 57
2014 Communications or public affairs 8 38 15 15 8 8 8 55 27 13
2014 Science and technology 42 18 22 7 0 8 3 67 8 27
2014 Administration and operations 21 42 12 9 6 6 3 69 17 33
2014 Human resources 50 39 11 0 0 0 0 89 0 10
2014 None of the above 41 18 22 10 3 3 3 63 14 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 76 20 4 0 0 0 0 96 0 25
2017 Communications or public affairs 69 31 0 0 0 0 0 100 0 16
2017 Science and technology 38 55 7 0 0 0 0 93 0 16
2017 Administration and operations 45 40 4 4 0 7 0 92 4 27
2017 Human resources 36 57 8 0 0 0 0 92 0 14
2017 Financial management 72 18 0 0 0 10 0 100 0 11
2017 Policy 70 21 4 0 0 4 0 95 0 24
2017 Project management 59 31 10 0 0 0 0 90 0 42
2017 None of the above 62 32 6 0 0 0 0 94 0 16
2014 Federal regulators 51 33 6 7 2 2 0 85 9 57
2014 Communications or public affairs 54 23 8 8 0 0 8 83 8 13
2014 Science and technology 71 26 3 0 0 0 0 97 0 27
2014 Administration and operations 43 27 13 12 0 6 0 74 13 33
2014 Human resources 18 72 10 0 0 0 0 90 0 11
2014 None of the above 49 31 9 7 0 3 0 83 7 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 56 32 4 8 0 0 0 88 8 25
2017 Communications or public affairs 25 50 0 13 6 6 0 80 20 16
2017 Science and technology 45 23 20 13 0 0 0 68 13 16
2017 Administration and operations 41 26 30 3 0 0 0 67 3 27
2017 Human resources 34 40 0 26 0 0 0 74 26 15
2017 Financial management 45 18 18 9 0 10 0 70 10 11
2017 Policy 33 50 8 0 4 4 0 87 5 24
2017 Project management 42 34 10 10 5 0 0 76 14 42
2017 None of the above 55 19 13 6 0 6 0 79 6 16
2014 Federal regulators 45 33 7 12 2 0 0 79 14 57
2014 Communications or public affairs 23 38 15 15 8 0 0 62 23 13
2014 Science and technology 41 37 7 4 11 0 0 78 15 27
2014 Administration and operations 39 45 3 6 3 3 0 88 9 33
2014 Human resources 64 36 0 0 0 0 0 100 0 11
2014 None of the above 37 32 13 18 0 0 0 69 18 32

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 60 20 8 4 4 4 0 83 9 25
2017 Communications or public affairs 31 19 18 19 0 13 0 57 22 16
2017 Science and technology 26 62 13 0 0 0 0 87 0 16
2017 Administration and operations 27 40 26 4 0 3 0 69 4 27
2017 Human resources 40 33 0 20 0 7 0 78 22 15
2017 Financial management 35 28 27 0 10 0 0 63 10 11
2017 Policy 25 38 16 12 4 4 0 66 17 24
2017 Project management 37 41 14 2 0 5 0 82 3 42
2017 None of the above 42 28 12 12 0 6 0 74 13 16
2014 Federal regulators 33 41 9 14 0 3 0 76 15 57
2014 Communications or public affairs 15 46 15 0 8 15 0 73 9 13
2014 Science and technology 37 34 11 11 3 4 0 74 15 27
2014 Administration and operations 25 39 21 3 6 6 0 68 10 33
2014 Human resources 55 36 0 0 0 9 0 100 0 11
2014 None of the above 22 38 18 15 3 3 0 62 19 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 36 4 16 12 12 16 4 49 30 25
2017 Communications or public affairs 31 6 25 13 0 25 0 50 17 16
2017 Science and technology 19 32 25 11 6 6 0 55 19 16
2017 Administration and operations 23 18 23 15 11 11 0 46 29 27
2017 Human resources 27 27 14 0 0 21 12 79 0 15
2017 Financial management 18 18 9 18 0 28 9 57 29 11
2017 Policy 24 12 8 22 13 17 4 46 44 24
2017 Project management 33 22 10 10 7 17 2 67 21 42
2017 None of the above 24 19 19 6 12 19 0 53 23 16
2014 Federal regulators 19 16 19 17 14 12 2 40 37 57
2014 Communications or public affairs 0 31 31 8 23 8 0 33 33 13
2014 Science and technology 19 15 18 14 15 18 0 42 36 27
2014 Administration and operations 15 21 27 13 12 13 0 41 28 33
2014 Human resources 46 36 0 9 0 0 9 90 10 11
2014 None of the above 22 13 18 25 6 12 3 42 37 32

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 19 69 4 8 0 0 0 88 8 25
2017 Communications or public affairs 37 44 12 6 0 0 0 82 6 16
2017 Science and technology 31 44 6 19 0 0 0 74 19 16
2017 Administration and operations 34 63 0 0 3 0 0 97 3 27
2017 Human resources 33 61 0 5 0 0 0 95 5 15
2017 Financial management 37 63 0 0 0 0 0 100 0 11
2017 Policy 29 49 0 13 9 0 0 78 22 24
2017 Project management 26 60 0 12 2 0 0 86 14 42
2017 None of the above 23 64 7 6 0 0 0 87 6 16
2014 Federal regulators 28 53 5 14 0 0 0 81 14 57
2014 Communications or public affairs 23 77 0 0 0 0 0 100 0 13
2014 Science and technology 34 55 0 7 4 0 0 89 11 27
2014 Administration and operations 51 36 3 9 0 0 0 88 9 33
2014 Human resources 64 36 0 0 0 0 0 100 0 11
2014 None of the above 45 43 6 6 0 0 0 88 6 32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 48 28 4 20 0 0 0 76 20 25
2017 Communications or public affairs 50 31 6 13 0 0 0 81 13 16
2017 Science and technology 31 37 13 6 13 0 0 68 19 16
2017 Administration and operations 42 36 4 11 7 0 0 78 19 27
2017 Human resources 40 41 0 14 5 0 0 81 19 15
2017 Financial management 63 18 0 19 0 0 0 81 19 11
2017 Policy 34 32 4 26 4 0 0 65 30 24
2017 Project management 41 40 5 10 5 0 0 81 14 42
2017 None of the above 30 58 6 0 6 0 0 88 6 16
2014 Federal regulators 44 38 9 9 0 0 0 82 9 56
2014 Communications or public affairs 23 38 23 15 0 0 0 62 15 13
2014 Science and technology 48 29 4 11 8 0 0 78 18 27
2014 Administration and operations 60 27 6 3 3 0 0 88 6 33
2014 Human resources 64 36 0 0 0 0 0 100 0 11
2014 None of the above 53 32 3 9 3 0 0 85 12 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 59 41 0 0 0 0 0 100 0 25
2017 Communications or public affairs 50 38 0 6 6 0 0 88 12 16
2017 Science and technology 61 19 7 13 0 0 0 80 13 16
2017 Administration and operations 50 40 0 11 0 0 0 89 11 27
2017 Human resources 65 29 0 0 6 0 0 94 6 14
2017 Financial management 46 54 0 0 0 0 0 100 0 11
2017 Policy 53 29 17 0 0 0 0 83 0 24
2017 Project management 38 57 5 0 0 0 0 95 0 42
2017 None of the above 43 44 6 6 0 0 0 88 6 16
2014 Federal regulators 52 34 9 6 0 0 0 86 6 57
2014 Communications or public affairs 31 54 8 8 0 0 0 85 8 13
2014 Science and technology 67 18 4 11 0 0 0 85 11 27
2014 Administration and operations 47 43 6 3 0 0 0 90 3 32
2014 Human resources 73 18 0 0 0 9 0 100 0 11
2014 None of the above 56 29 6 6 3 0 0 85 9 32

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 79 17 0 4 0 0 0 96 4 25
2017 Communications or public affairs 81 19 0 0 0 0 0 100 0 16
2017 Science and technology 76 18 6 0 0 0 0 94 0 16
2017 Administration and operations 64 25 4 7 0 0 0 89 7 27
2017 Human resources 54 46 0 0 0 0 0 100 0 15
2017 Financial management 64 27 9 0 0 0 0 91 0 11
2017 Policy 83 8 4 4 0 0 0 92 4 24
2017 Project management 78 20 0 2 0 0 0 98 2 41
2017 None of the above 87 7 0 6 0 0 0 94 6 16
2014 Federal regulators 84 11 0 4 0 0 2 96 4 57
2014 Communications or public affairs 62 38 0 0 0 0 0 100 0 13
2014 Science and technology 70 26 0 0 4 0 0 96 4 27
2014 Administration and operations 79 15 3 0 0 3 0 97 0 33
2014 Human resources 91 9 0 0 0 0 0 100 0 11
2014 None of the above 78 12 6 3 0 0 0 91 3 32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 76 20 0 4 0 0 0 96 4 25
2017 Communications or public affairs 56 31 0 13 0 0 0 87 13 16
2017 Science and technology 49 13 19 19 0 0 0 62 19 16
2017 Administration and operations 62 26 8 4 0 0 0 88 4 26
2017 Human resources 33 25 14 13 14 0 0 59 27 15
2017 Financial management 54 37 9 0 0 0 0 91 0 11
2017 Policy 79 12 0 0 4 4 0 96 4 24
2017 Project management 74 12 5 10 0 0 0 86 10 42
2017 None of the above 62 20 0 12 6 0 0 82 18 16
2014 Federal regulators 84 9 0 0 2 2 4 98 2 57
2014 Communications or public affairs 46 31 8 15 0 0 0 77 15 13
2014 Science and technology 44 34 7 8 8 0 0 78 15 27
2014 Administration and operations 57 27 13 3 0 0 0 84 3 33
2014 Human resources 81 10 0 9 0 0 0 91 9 11
2014 None of the above 56 25 6 10 3 0 0 81 13 32

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 88 8 0 4 0 0 0 96 4 25
2017 Communications or public affairs 87 0 0 13 0 0 0 87 13 16
2017 Science and technology 55 13 19 13 0 0 0 68 13 16
2017 Administration and operations 64 29 7 0 0 0 0 93 0 27
2017 Human resources 74 26 0 0 0 0 0 100 0 15
2017 Financial management 82 0 18 0 0 0 0 82 0 11
2017 Policy 79 17 0 0 4 0 0 96 4 24
2017 Project management 76 12 5 2 2 0 2 90 5 42
2017 None of the above 69 19 0 0 12 0 0 88 12 16
2014 Federal regulators 82 12 2 0 0 0 4 98 0 57
2014 Communications or public affairs 77 23 0 0 0 0 0 100 0 13
2014 Science and technology 70 11 4 11 4 0 0 81 15 27
2014 Administration and operations 63 15 3 12 0 0 6 83 13 33
2014 Human resources 81 19 0 0 0 0 0 100 0 11
2014 None of the above 66 22 6 3 3 0 0 88 6 32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 88 8 0 0 0 0 4 100 0 25
2017 Communications or public affairs 87 6 6 0 0 0 0 94 0 16
2017 Science and technology 62 6 19 13 0 0 0 68 13 16
2017 Administration and operations 82 18 0 0 0 0 0 100 0 27
2017 Human resources 80 13 7 0 0 0 0 93 0 15
2017 Financial management 82 18 0 0 0 0 0 100 0 11
2017 Policy 96 4 0 0 0 0 0 100 0 24
2017 Project management 88 0 7 0 2 0 2 90 2 42
2017 None of the above 87 13 0 0 0 0 0 100 0 16
2014 Federal regulators 86 7 2 2 0 0 4 96 2 57
2014 Communications or public affairs 85 15 0 0 0 0 0 100 0 13
2014 Science and technology 74 15 0 11 0 0 0 89 11 27
2014 Administration and operations 84 6 0 0 3 0 6 97 3 33
2014 Human resources 91 9 0 0 0 0 0 100 0 11
2014 None of the above 88 9 3 0 0 0 0 97 0 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 72 20 8 0 0 0 0 92 0 25
2017 Communications or public affairs 74 13 0 13 0 0 0 87 13 16
2017 Science and technology 37 44 6 6 6 0 0 81 13 16
2017 Administration and operations 57 32 7 4 0 0 0 89 4 27
2017 Human resources 27 34 7 26 7 0 0 61 33 15
2017 Financial management 82 10 8 0 0 0 0 92 0 11
2017 Policy 75 17 0 8 0 0 0 92 8 24
2017 Project management 66 14 5 5 2 2 5 87 8 42
2017 None of the above 69 13 6 12 0 0 0 82 12 16
2014 Federal regulators 74 21 2 0 0 0 4 98 0 57
2014 Communications or public affairs 46 46 0 0 8 0 0 92 8 13
2014 Science and technology 63 14 0 11 4 4 4 84 16 27
2014 Administration and operations 60 18 9 3 6 0 3 81 10 33
2014 Human resources 72 19 0 0 9 0 0 91 9 11
2014 None of the above 47 34 6 6 3 0 3 84 10 32

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 84 16 0 0 0 0 0 100 0 25
2017 Communications or public affairs 69 13 0 13 0 6 0 86 14 16
2017 Science and technology 63 31 0 0 0 6 0 100 0 16
2017 Administration and operations 71 25 0 4 0 0 0 96 4 27
2017 Human resources 61 39 0 0 0 0 0 100 0 15
2017 Financial management 73 27 0 0 0 0 0 100 0 11
2017 Policy 79 16 0 0 0 0 4 100 0 24
2017 Project management 71 14 2 2 0 7 2 95 3 42
2017 None of the above 75 25 0 0 0 0 0 100 0 16
2014 Federal regulators 82 16 0 0 0 0 2 100 0 57
2014 Communications or public affairs 46 38 8 8 0 0 0 85 8 13
2014 Science and technology 66 30 0 4 0 0 0 96 4 27
2014 Administration and operations 73 21 3 0 0 3 0 97 0 33
2014 Human resources 72 19 0 0 0 0 9 100 0 11
2014 None of the above 75 13 3 6 0 0 3 90 7 32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Administration and operations 23 77 27
2017 Project management 12 88 42
2014 Federal regulators 21 79 57
2014 Administration and operations 18 82 33
2014 None of the above 15 85 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2014 Federal regulators 74 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2014 Federal regulators 40 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2014 Federal regulators 49 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2014 Federal regulators 41 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2014 Federal regulators 67 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2014 Federal regulators 67 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2014 Federal regulators 50 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 74 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 66 12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 Federal regulators 44 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2014 Federal regulators 63 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 20 8 12 12 4 40 4 50 29 25
2017 Communications or public affairs 18 6 19 7 6 44 0 44 23 16
2017 Science and technology 19 14 12 7 0 41 7 63 13 15
2017 Administration and operations 23 17 25 12 0 19 4 52 15 27
2017 Human resources 27 46 0 0 0 27 0 100 0 15
2017 Financial management 28 27 8 0 0 37 0 87 0 11
2017 Policy 17 12 0 4 8 47 12 69 31 24
2017 Project management 12 17 26 2 2 31 9 48 8 42
2017 None of the above 24 7 6 0 0 63 0 84 0 16
2014 Federal regulators 7 19 7 7 3 46 11 60 24 57
2014 Communications or public affairs 8 8 31 8 0 46 0 29 14 13
2014 Science and technology 4 11 22 4 4 48 8 32 17 27
2014 Administration and operations 9 15 18 6 0 34 17 50 13 33
2014 Human resources 9 55 18 0 0 18 0 78 0 11
2014 None of the above 15 0 22 9 6 34 13 29 28 32

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 48 32 8 4 0 4 4 87 4 25
2017 Communications or public affairs 37 25 19 7 6 6 0 66 14 16
2017 Science and technology 20 54 19 7 0 0 0 74 7 15
2017 Administration and operations 23 25 30 8 0 15 0 56 9 27
2017 Human resources 33 53 7 0 0 7 0 92 0 15
2017 Financial management 36 37 27 0 0 0 0 73 0 11
2017 Policy 46 15 4 8 4 22 0 78 16 24
2017 Project management 26 29 22 12 0 10 2 62 14 42
2017 None of the above 24 37 0 6 0 32 0 91 9 16
2014 Federal regulators 19 30 20 10 3 18 0 59 17 57
2014 Communications or public affairs 8 46 23 0 0 23 0 70 0 13
2014 Science and technology 29 15 26 4 4 22 0 57 10 27
2014 Administration and operations 21 36 12 6 0 21 3 76 8 33
2014 Human resources 27 55 9 0 0 9 0 90 0 11
2014 None of the above 28 12 25 12 6 9 6 48 22 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Science and technology 0 100 16
2017 Financial management 0 100 11
2014 Administration and operations 0 100 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 15 4 20 4 0 45 12 45 10 25
2017 Communications or public affairs 13 6 31 0 0 44 7 38 0 16
2017 Science and technology 18 13 18 0 0 38 13 63 0 16
2017 Administration and operations 27 14 30 0 0 26 4 58 0 27
2017 Human resources 13 32 7 0 0 48 0 88 0 15
2017 Financial management 18 27 8 0 0 37 9 84 0 11
2017 Policy 20 8 4 0 0 60 8 87 0 24
2017 Project management 12 10 19 0 0 53 7 52 0 42
2017 None of the above 18 13 0 0 0 70 0 100 0 16
2014 Federal regulators 10 9 14 0 2 55 11 54 5 57
2014 Communications or public affairs 15 0 15 0 0 69 0 50 0 13
2014 Science and technology 15 3 15 0 4 55 8 50 10 27
2014 Administration and operations 9 6 18 0 0 44 23 47 0 33
2014 Human resources 9 55 9 0 0 0 27 88 0 11
2014 None of the above 12 0 19 3 0 50 16 35 9 32

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 37 12 0 0 4 0 87 0 25
2017 Communications or public affairs 37 44 13 0 0 6 0 87 0 16
2017 Science and technology 24 32 25 0 0 19 0 69 0 16
2017 Administration and operations 31 25 26 0 0 19 0 68 0 27
2017 Human resources 33 46 14 0 0 7 0 85 0 15
2017 Financial management 35 38 27 0 0 0 0 73 0 11
2017 Policy 42 24 12 0 0 18 4 85 0 24
2017 Project management 28 24 17 2 5 22 2 69 10 42
2017 None of the above 37 32 0 6 0 25 0 92 8 16
2014 Federal regulators 26 30 12 2 2 28 0 78 5 57
2014 Communications or public affairs 23 23 23 0 0 31 0 67 0 13
2014 Science and technology 37 15 22 0 4 22 0 66 5 27
2014 Administration and operations 21 27 21 3 0 24 3 67 4 33
2014 Human resources 46 36 0 0 0 0 18 100 0 11
2014 None of the above 28 12 22 6 0 29 3 59 9 32

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Federal regulators 24 76 25
2014 Federal regulators 23 77 57

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Federal regulators 85 15 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Federal regulators 44 56 0 0 0 0 0 100 0 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 33 32 8 12 0 4 12 76 15 25
2017 Communications or public affairs 13 50 6 25 0 0 7 67 26 16
2017 Science and technology 37 37 13 6 6 0 0 74 13 16
2017 Administration and operations 19 62 11 7 0 0 0 81 7 27
2017 Human resources 13 27 7 7 0 0 46 76 12 15
2017 Financial management 27 37 9 8 0 0 19 79 10 11
2017 Policy 9 55 16 16 0 0 4 67 17 24
2017 Project management 34 43 10 14 0 0 0 76 14 42
2017 None of the above 13 61 6 0 0 7 12 92 0 15
2014 Federal regulators 14 58 7 7 0 0 13 84 8 57
2014 Communications or public affairs 15 46 8 15 0 8 8 73 18 13
2014 Science and technology 41 41 0 11 8 0 0 82 18 27
2014 Administration and operations 15 67 15 0 0 0 3 84 0 33
2014 Human resources 38 36 0 0 0 0 27 100 0 11
2014 None of the above 25 38 12 7 0 0 18 77 8 32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 4 12 8 16 0 45 15 40 40 25
2017 Communications or public affairs 6 6 25 0 7 56 0 29 15 16
2017 Science and technology 0 13 25 6 6 43 6 25 25 16
2017 Administration and operations 11 30 15 19 4 22 0 52 29 27
2017 Human resources 0 33 0 7 7 28 26 71 29 15
2017 Financial management 18 8 8 0 0 46 19 76 0 11
2017 Policy 0 16 0 4 9 64 8 55 45 24
2017 Project management 9 7 22 19 0 41 2 29 33 42
2017 None of the above 5 19 12 0 0 52 12 66 0 16
2014 Federal regulators 2 6 20 7 7 40 19 18 34 57
2014 Communications or public affairs 0 8 8 15 0 62 8 25 50 13
2014 Science and technology 8 8 11 7 0 52 14 45 21 27
2014 Administration and operations 3 9 23 3 6 43 12 28 21 33
2014 Human resources 19 36 0 0 0 19 27 100 0 11
2014 None of the above 3 12 19 6 0 47 12 37 16 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 24 28 12 4 0 20 12 76 6 25
2017 Communications or public affairs 43 25 6 6 0 13 7 84 8 16
2017 Science and technology 36 26 26 0 0 6 7 71 0 16
2017 Administration and operations 52 11 26 0 0 11 0 71 0 27
2017 Human resources 47 13 0 0 0 0 39 100 0 15
2017 Financial management 45 27 0 0 0 10 19 100 0 11
2017 Policy 42 22 8 4 0 19 4 83 6 24
2017 Project management 48 38 7 2 0 5 0 90 3 42
2017 None of the above 19 64 0 6 0 0 11 93 7 16
2014 Federal regulators 30 27 14 5 0 10 13 75 7 57
2014 Communications or public affairs 8 31 8 8 8 31 8 63 25 13
2014 Science and technology 48 18 4 4 3 22 0 86 9 27
2014 Administration and operations 40 30 15 6 0 6 3 77 7 33
2014 Human resources 38 36 0 0 0 0 27 100 0 11
2014 None of the above 37 16 13 0 6 10 18 73 9 32

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 32 24 12 4 0 16 12 78 6 25
2017 Communications or public affairs 43 19 6 6 0 19 7 83 8 16
2017 Science and technology 36 45 6 6 0 6 0 86 7 16
2017 Administration and operations 45 22 19 0 4 11 0 75 4 27
2017 Human resources 13 13 13 0 0 14 46 66 0 15
2017 Financial management 45 27 0 0 0 10 19 100 0 11
2017 Policy 46 22 4 8 0 19 0 84 10 24
2017 Project management 31 36 16 2 2 12 0 76 6 42
2017 None of the above 19 58 0 12 0 0 11 86 14 16
2014 Federal regulators 34 23 14 6 2 9 13 73 9 57
2014 Communications or public affairs 15 38 8 0 0 31 8 88 0 13
2014 Science and technology 48 18 0 14 4 15 0 79 21 27
2014 Administration and operations 34 33 27 0 3 0 3 69 3 33
2014 Human resources 37 37 0 0 0 0 27 100 0 11
2014 None of the above 34 26 9 3 0 10 18 83 4 32
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 59 24 4 12 0 0 0 84 12 25
2017 Communications or public affairs 75 19 6 0 0 0 0 94 0 16
2017 Science and technology 50 18 20 13 0 0 0 68 13 16
2017 Administration and operations 49 29 11 7 0 4 0 81 7 27
2017 Human resources 75 20 0 5 0 0 0 95 5 15
2017 Financial management 73 27 0 0 0 0 0 100 0 11
2017 Policy 63 16 3 4 9 4 0 83 13 24
2017 Project management 66 26 5 2 0 0 0 93 2 42
2017 None of the above 55 38 0 6 0 0 0 94 6 16

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 51 24 16 0 4 4 0 79 4 25
2017 Communications or public affairs 75 19 0 6 0 0 0 94 6 16
2017 Science and technology 50 37 13 0 0 0 0 87 0 16
2017 Administration and operations 52 29 8 0 3 7 0 88 4 27
2017 Human resources 68 26 0 0 5 0 0 95 5 15
2017 Financial management 91 9 0 0 0 0 0 100 0 11
2017 Policy 76 12 8 0 4 0 0 88 4 24
2017 Project management 74 22 2 2 0 0 0 95 2 42
2017 None of the above 61 32 0 6 0 0 0 94 6 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 33 12 8 0 0 0 80 8 25
2017 Communications or public affairs 56 44 0 0 0 0 0 100 0 16
2017 Science and technology 37 37 26 0 0 0 0 74 0 16
2017 Administration and operations 18 52 18 7 4 0 0 70 11 27
2017 Human resources 20 62 13 5 0 0 0 81 5 15
2017 Financial management 27 54 10 0 9 0 0 81 9 11
2017 Policy 27 56 8 8 0 0 0 83 8 24
2017 Project management 30 36 12 17 5 0 0 66 22 42
2017 None of the above 24 58 12 0 6 0 0 82 6 16

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 47 20 12 16 4 0 0 68 20 25
2017 Communications or public affairs 31 69 0 0 0 0 0 100 0 16
2017 Science and technology 19 37 31 6 6 0 0 57 13 16
2017 Administration and operations 26 34 26 11 0 3 0 62 11 27
2017 Human resources 20 52 21 7 0 0 0 72 7 15
2017 Financial management 18 72 0 9 0 0 0 91 9 11
2017 Policy 18 51 4 22 4 0 0 69 26 24
2017 Project management 30 34 22 7 5 2 0 65 12 42
2017 None of the above 5 83 0 6 6 0 0 88 12 16

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 16 9 12 20 36 0 7 26 61 25
2017 Communications or public affairs 0 51 18 19 12 0 0 51 31 16
2017 Science and technology 13 26 24 13 24 0 0 39 37 16
2017 Administration and operations 11 11 22 26 29 0 0 23 56 27
2017 Human resources 14 40 27 13 0 0 7 57 14 15
2017 Financial management 0 36 9 46 9 0 0 36 55 11
2017 Policy 22 29 23 13 13 0 0 51 26 24
2017 Project management 7 17 31 17 28 0 0 24 45 42
2017 None of the above 11 24 20 24 21 0 0 35 45 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 32 32 28 4 4 0 33 34 25
2017 Communications or public affairs 13 38 25 12 13 0 0 50 25 16
2017 Science and technology 17 38 39 6 0 0 0 55 6 16
2017 Administration and operations 15 30 37 11 7 0 0 45 18 27
2017 Human resources 7 26 7 40 20 0 0 33 61 15
2017 Financial management 8 18 46 19 9 0 0 26 28 11
2017 Policy 10 22 37 17 13 0 0 33 30 24
2017 Project management 10 14 31 28 17 0 0 24 45 42
2017 None of the above 0 26 37 18 19 0 0 26 37 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 3 32 32 21 8 4 0 36 30 25
2017 Communications or public affairs 19 31 25 12 13 0 0 50 25 16
2017 Science and technology 17 51 26 7 0 0 0 68 7 16
2017 Administration and operations 15 34 33 18 0 0 0 49 18 27
2017 Human resources 7 20 27 27 13 0 7 28 43 15
2017 Financial management 19 18 36 27 0 0 0 37 27 11
2017 Policy 11 37 21 21 9 0 0 48 30 24
2017 Project management 10 19 38 26 7 0 0 29 34 42
2017 None of the above 7 29 32 26 7 0 0 36 33 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 8 32 25 24 4 4 3 43 31 25
2017 Communications or public affairs 19 31 6 25 19 0 0 50 43 16
2017 Science and technology 17 45 13 13 13 0 0 61 26 16
2017 Administration and operations 19 29 26 18 7 0 0 48 26 27
2017 Human resources 7 19 34 13 28 0 0 25 41 15
2017 Financial management 0 30 39 21 0 11 0 33 23 10
2017 Policy 15 29 30 17 9 0 0 44 26 24
2017 Project management 17 12 26 21 24 0 0 29 45 42
2017 None of the above 12 38 37 7 6 0 0 50 13 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 15 32 32 17 0 4 0 49 17 25
2017 Communications or public affairs 43 37 6 6 7 0 0 81 13 16
2017 Science and technology 29 51 13 7 0 0 0 80 7 16
2017 Administration and operations 34 37 19 4 0 0 7 76 4 27
2017 Human resources 40 20 13 13 7 0 7 64 22 15
2017 Financial management 28 45 9 8 9 0 0 73 18 11
2017 Policy 33 37 17 4 9 0 0 70 13 24
2017 Project management 24 47 14 10 5 0 0 71 14 42
2017 None of the above 17 38 20 19 0 0 6 59 20 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 23 41 16 8 12 0 0 64 20 25
2017 Communications or public affairs 43 25 25 7 0 0 0 68 7 16
2017 Science and technology 13 43 13 25 6 0 0 56 31 16
2017 Administration and operations 19 37 33 7 3 0 0 56 11 27
2017 Human resources 34 21 19 13 13 0 0 54 27 15
2017 Financial management 38 30 21 10 0 0 0 69 10 10
2017 Policy 17 43 21 0 18 0 0 60 18 23
2017 Project management 16 45 19 10 10 0 0 62 19 42
2017 None of the above 12 43 20 19 6 0 0 55 25 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 31 37 25 4 4 0 0 67 8 25
2017 Communications or public affairs 44 13 37 6 0 0 0 56 6 16
2017 Science and technology 19 36 26 13 6 0 0 55 19 16
2017 Administration and operations 34 30 29 7 0 0 0 64 7 27
2017 Human resources 7 52 28 7 7 0 0 59 14 15
2017 Financial management 39 41 20 0 0 0 0 80 0 10
2017 Policy 35 39 18 0 9 0 0 73 9 23
2017 Project management 22 40 22 14 2 0 0 61 17 42
2017 None of the above 25 43 13 6 12 0 0 68 18 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 16 60 24 0 0 0 0 76 0 25
2017 Communications or public affairs 38 13 37 12 0 0 0 51 12 16
2017 Science and technology 11 44 26 19 0 0 0 55 19 16
2017 Administration and operations 16 25 37 11 7 4 0 43 19 27
2017 Human resources 14 26 26 20 13 0 0 40 34 15
2017 Financial management 19 20 50 10 0 0 0 39 10 10
2017 Policy 22 44 21 5 9 0 0 66 13 23
2017 Project management 16 40 24 17 2 0 0 57 19 42
2017 None of the above 24 33 19 18 6 0 0 57 24 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 31 29 32 4 4 0 0 59 8 25
2017 Communications or public affairs 50 32 18 0 0 0 0 82 0 16
2017 Science and technology 19 49 19 6 6 0 0 68 13 16
2017 Administration and operations 19 48 23 7 3 0 0 67 11 27
2017 Human resources 21 27 33 0 19 0 0 48 19 15
2017 Financial management 50 20 21 9 0 0 0 70 9 10
2017 Policy 31 30 21 8 9 0 0 61 18 23
2017 Project management 14 48 24 10 5 0 0 62 14 42
2017 None of the above 30 20 19 18 13 0 0 51 31 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 23 45 29 4 0 0 0 68 4 25
2017 Communications or public affairs 50 32 12 6 0 0 0 82 6 16
2017 Science and technology 18 56 0 26 0 0 0 74 26 16
2017 Administration and operations 11 44 26 18 0 0 0 56 18 27
2017 Human resources 20 46 13 13 7 0 0 66 20 15
2017 Financial management 20 38 21 21 0 0 0 58 21 10
2017 Policy 32 50 9 9 0 0 0 82 9 23
2017 Project management 22 36 25 12 5 0 0 58 17 42
2017 None of the above 6 31 32 18 12 0 0 37 31 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 63 20 8 8 0 0 0 84 8 25
2017 Communications or public affairs 62 38 0 0 0 0 0 100 0 16
2017 Science and technology 62 13 19 0 6 0 0 74 6 16
2017 Administration and operations 48 29 11 4 7 0 0 78 11 27
2017 Human resources 67 19 7 0 7 0 0 86 7 15
2017 Financial management 55 8 19 10 0 0 8 69 10 11
2017 Policy 58 25 13 4 0 0 0 83 4 24
2017 Project management 48 40 12 0 0 0 0 88 0 42
2017 None of the above 73 14 7 6 0 0 0 87 6 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 76 16 4 4 0 0 0 92 4 25
2017 Communications or public affairs 87 6 6 0 0 0 0 94 0 16
2017 Science and technology 81 13 0 6 0 0 0 94 6 16
2017 Administration and operations 74 11 11 4 0 0 0 85 4 27
2017 Human resources 80 14 0 0 0 0 7 100 0 15
2017 Financial management 74 0 0 0 0 10 17 100 0 11
2017 Policy 96 0 0 0 4 0 0 96 4 24
2017 Project management 69 17 5 2 0 0 7 92 3 42
2017 None of the above 81 6 7 6 0 0 0 87 6 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 59 29 8 0 0 0 4 92 0 25
2017 Communications or public affairs 82 6 12 0 0 0 0 88 0 16
2017 Science and technology 50 26 5 19 0 0 0 76 19 16
2017 Administration and operations 42 18 25 15 0 0 0 60 15 27
2017 Human resources 61 19 14 7 0 0 0 80 7 15
2017 Financial management 46 27 28 0 0 0 0 72 0 11
2017 Policy 87 13 0 0 0 0 0 100 0 24
2017 Project management 60 26 5 2 2 0 5 90 5 42
2017 None of the above 50 37 13 0 0 0 0 87 0 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 71 12 8 0 4 0 4 87 4 25
2017 Communications or public affairs 57 31 6 6 0 0 0 87 6 16
2017 Science and technology 56 20 18 0 6 0 0 76 6 16
2017 Administration and operations 67 15 15 0 3 0 0 81 3 27
2017 Human resources 74 19 0 7 0 0 0 93 7 15
2017 Financial management 82 8 10 0 0 0 0 90 0 11
2017 Policy 75 8 13 0 4 0 0 83 4 24
2017 Project management 59 26 12 0 2 0 0 86 2 42
2017 None of the above 69 18 7 6 0 0 0 87 6 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 43 24 8 0 4 0 20 85 5 25
2017 Communications or public affairs 56 19 0 0 0 0 25 100 0 16
2017 Science and technology 63 13 6 0 0 0 18 92 0 16
2017 Administration and operations 38 25 8 0 0 0 30 89 0 27
2017 Human resources 60 7 7 7 0 0 19 83 8 15
2017 Financial management 55 17 9 0 0 0 18 89 0 11
2017 Policy 79 0 0 0 0 0 21 100 0 24
2017 Project management 62 10 7 0 0 0 21 91 0 42
2017 None of the above 58 11 13 0 0 0 18 84 0 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 60 12 24 0 0 0 4 75 0 25
2017 Communications or public affairs 69 19 13 0 0 0 0 87 0 16
2017 Science and technology 42 45 13 0 0 0 0 87 0 16
2017 Administration and operations 63 22 7 0 4 0 3 88 4 27
2017 Human resources 81 5 0 0 0 7 7 100 0 15
2017 Financial management 82 8 10 0 0 0 0 90 0 11
2017 Policy 75 12 4 0 4 0 4 91 5 24
2017 Project management 34 30 30 2 2 0 2 65 5 41
2017 None of the above 45 31 18 6 0 0 0 76 6 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 92 4 0 4 0 0 0 96 4 25
2017 Communications or public affairs 94 6 0 0 0 0 0 100 0 16
2017 Science and technology 57 18 6 0 13 0 6 80 14 16
2017 Administration and operations 63 18 3 12 0 0 3 84 12 27
2017 Human resources 95 0 0 0 5 0 0 95 5 15
2017 Financial management 72 0 10 0 0 0 18 88 0 11
2017 Policy 77 0 11 12 0 0 0 77 12 24
2017 Project management 60 14 9 5 0 0 12 84 5 42
2017 None of the above 42 32 7 7 12 0 0 74 20 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 44 40 12 4 0 0 0 84 4 25
2017 Communications or public affairs 57 18 12 13 0 0 0 75 13 16
2017 Science and technology 37 37 19 6 0 0 0 74 6 16
2017 Administration and operations 44 41 11 4 0 0 0 85 4 27
2017 Human resources 54 25 21 0 0 0 0 79 0 15
2017 Financial management 46 18 18 0 0 10 8 78 0 11
2017 Policy 67 29 0 0 0 0 4 100 0 24
2017 Project management 40 38 15 2 0 0 5 82 3 42
2017 None of the above 51 12 24 13 0 0 0 63 13 16

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 8 32 48 8 4 0 0 40 12 25
2017 Communications or public affairs 19 44 24 13 0 0 0 63 13 16
2017 Science and technology 0 36 45 19 0 0 0 36 19 16
2017 Administration and operations 3 34 43 19 0 0 0 38 19 27
2017 Human resources 14 26 40 20 0 0 0 40 20 15
2017 Financial management 9 26 38 19 9 0 0 34 28 11
2017 Policy 0 22 60 9 8 0 0 22 18 24
2017 Project management 10 24 52 12 2 0 0 33 14 42
2017 None of the above 0 19 37 38 6 0 0 19 44 16

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 0 12 40 32 16 0 0 48 12 25
2017 Communications or public affairs 0 19 25 25 31 0 0 56 19 16
2017 Science and technology 6 20 50 18 6 0 0 24 26 16
2017 Administration and operations 4 25 40 19 12 0 0 30 29 27
2017 Human resources 0 21 59 20 0 0 0 20 21 15
2017 Financial management 10 36 36 9 10 0 0 18 46 11
2017 Policy 0 26 34 32 8 0 0 40 26 24
2017 Project management 2 19 48 28 2 0 0 31 22 42
2017 None of the above 6 24 31 32 7 0 0 39 30 16
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 19 25 0 24 20 8 4 22 78 25
2017 Communications or public affairs 6 31 25 25 6 6 0 7 93 16
2017 Science and technology 19 13 37 6 24 0 0 19 81 16
2017 Administration and operations 23 22 7 14 30 4 0 24 76 27
2017 Human resources 47 20 13 14 7 0 0 47 53 15
2017 Financial management 27 18 19 26 9 0 0 27 73 11
2017 Policy 14 16 36 4 25 4 0 14 86 24
2017 Project management 7 24 26 19 22 2 0 7 93 42
2017 None of the above 17 18 19 25 14 7 0 18 82 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Federal regulators 17 17
2017 Communications or public affairs 29 14
2017 Science and technology 38 13
2017 Administration and operations 35 20
2017 Policy 44 20
2017 Project management 21 38
2017 None of the above 34 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Federal regulators 40 17
2017 Communications or public affairs 50 14
2017 Science and technology 54 13
2017 Administration and operations 50 20
2017 Policy 39 20
2017 Project management 53 38
2017 None of the above 43 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Federal regulators 17 17
2017 Communications or public affairs 14 14
2017 Science and technology 22 13
2017 Administration and operations 46 20
2017 Policy 21 20
2017 Project management 37 38
2017 None of the above 41 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Federal regulators 70 17
2017 Communications or public affairs 64 14
2017 Science and technology 68 13
2017 Administration and operations 51 20
2017 Policy 37 20
2017 Project management 58 38
2017 None of the above 68 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Federal regulators 23 17
2017 Communications or public affairs 0 14
2017 Science and technology 8 13
2017 Administration and operations 5 20
2017 Policy 16 20
2017 Project management 8 38
2017 None of the above 18 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Federal regulators 59 17
2017 Communications or public affairs 14 14
2017 Science and technology 45 13
2017 Administration and operations 44 20
2017 Policy 36 20
2017 Project management 31 38
2017 None of the above 42 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Federal regulators 0 37 25 7 6 25 16
2017 Communications or public affairs 7 56 36 0 0 0 14
2017 Science and technology 0 40 30 8 8 14 13
2017 Administration and operations 5 29 10 15 25 15 20
2017 Policy 5 70 0 15 5 5 20
2017 Project management 0 40 19 19 3 19 37
2017 None of the above 0 48 17 0 0 35 12

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 18 35 17 18 12 0 0 53 29 17
2017 Communications or public affairs 14 22 14 22 14 7 7 42 41 14
2017 Science and technology 16 23 22 16 24 0 0 38 39 13
2017 Administration and operations 10 29 10 20 25 5 0 42 48 20
2017 Policy 13 21 25 31 5 0 5 36 38 20
2017 Project management 19 18 8 29 21 0 5 39 53 38
2017 None of the above 16 34 24 8 18 0 0 50 26 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Federal regulators 6 12 6 17 59 0 0 18 76 17
2017 Communications or public affairs 0 0 21 29 36 0 14 0 75 14
2017 Science and technology 0 16 24 16 44 0 0 16 60 13
2017 Administration and operations 0 16 5 16 63 0 0 16 79 19
2017 Policy 8 10 30 26 21 0 5 19 49 20
2017 Project management 0 7 11 23 53 3 3 8 81 38
2017 None of the above 8 9 8 10 50 8 8 20 71 12
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