2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	39	6	2	1	91	3	106
2017	Non-supervisor	38	43	9	7	3	81	10	575
2014	Supervisor	50	36	7	4	2	87	6	105
2014	Non-supervisor	41	40	9	7	3	81	10	577
2011	Supervisor	40	46	8	6	0	86	6	115
2011	Non-supervisor	41	40	9	6	4	81	10	502
2008	Supervisor	52	33	8	3	3	85	7	86
2008	Non-supervisor	40	39	9	8	3	80	11	445

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	35	6	8	5	0	0	81	13	106
2017	Non-supervisor	26	37	13	11	13	0	0	63	24	574

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	30	1	0	1	98	1	105
2017	Non-supervisor	56	33	7	3	1	89	4	572
2014	Supervisor	78	19	2	0	1	97	1	105
2014	Non-supervisor	69	24	5	1	1	93	2	577
2011	Supervisor	70	24	6	0	0	94	0	115
2011	Non-supervisor	70	24	5	1	0	94	1	505

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	39	5	2	0	93	2	106
2017	Non-supervisor	42	41	8	5	3	83	8	569
2014	Supervisor	51	40	6	1	2	91	3	105
2014	Non-supervisor	46	36	9	6	3	82	9	577
2011	Supervisor	46	43	8	4	0	89	4	115
2011	Non-supervisor	47	38	8	5	2	85	7	503
2008	Supervisor	50	38	6	3	2	88	6	86
2008	Non-supervisor	45	39	7	7	3	84	9	445

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	30	8	7	4	2	81	11	106
2017	Non-supervisor	31	33	16	9	9	1	65	19	574
2014	Supervisor	46	32	8	10	3	1	78	14	105
2014	Non-supervisor	30	36	13	14	7	1	66	21	569
2011	Supervisor	39	35	12	9	5	0	74	14	115
2011	Non-supervisor	30	38	14	9	7	1	69	16	503

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	29	6	7	5	2	81	12	106
2017	Non-supervisor	32	34	15	10	9	0	66	19	574
2014	Supervisor	41	34	12	6	7	1	75	13	105
2014	Non-supervisor	31	35	12	14	7	0	66	21	570
2011	Supervisor	37	39	10	8	6	0	76	14	115
2011	Non-supervisor	28	40	13	11	6	1	69	18	503
2008	Supervisor	24	43	15	14	3	0	67	17	86
2008	Non-supervisor	26	39	12	14	9	0	65	23	444

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	29	13	6	7	2	0	73	13	106
2017	Non-supervisor	32	24	17	11	10	5	1	60	23	573
2014	Supervisor	48	20	9	10	7	3	3	73	17	105
2014	Non-supervisor	35	25	14	12	10	4	1	63	23	571
2011	Supervisor	46	22	13	6	10	2	1	71	16	114
2011	Non-supervisor	31	29	14	10	8	5	1	65	20	504
2008	Supervisor	38	34	9	6	3	7	2	79	10	86
2008	Non-supervisor	29	28	14	13	7	8	1	63	22	445

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	27	6	4	6	0	2	84	10	106
2017	Non-supervisor	44	27	12	7	8	2	0	73	15	574
2014	Supervisor	56	25	6	3	6	1	3	84	9	105
2014	Non-supervisor	46	26	9	10	6	2	1	74	17	577
2011	Supervisor	49	26	12	7	2	3	1	78	9	113
2011	Non-supervisor	37	33	14	9	5	1	0	72	15	505
2008	Supervisor	47	28	14	6	3	1	1	76	10	86
2008	Non-supervisor	36	33	12	9	6	3	0	72	16	445

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	28	4	6	8	1	2	81	14	105
2017	Non-supervisor	37	31	12	11	8	1	1	69	20	574
2014	Supervisor	53	32	5	2	7	0	1	86	9	105
2014	Non-supervisor	36	30	11	12	9	1	1	68	22	576
2011	Supervisor	49	24	10	10	6	0	1	74	16	115
2011	Non-supervisor	31	37	12	12	7	0	1	68	19	503
2008	Supervisor	34	41	12	9	3	0	1	75	13	86
2008	Non-supervisor	33	32	11	13	10	1	0	66	23	445

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	30	2	4	7	2	87	11	106
2017	Non-supervisor	48	23	12	8	9	0	71	17	574
2014	Supervisor	60	24	4	4	6	1	85	10	105
2014	Non-supervisor	47	28	11	7	6	0	76	14	577

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	26	10	5	5	2	0	80	10	106
2017	Non-supervisor	37	31	13	7	7	5	1	72	15	575
2014	Supervisor	50	28	8	6	4	4	0	81	10	105
2014	Non-supervisor	40	28	14	8	6	4	0	71	14	576
2011	Supervisor	43	34	9	4	6	2	1	80	10	115
2011	Non-supervisor	36	29	17	8	6	4	0	68	15	503

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	32	7	3	8	1	0	82	11	106
2017	Non-supervisor	31	29	13	14	11	1	0	61	25	574
2014	Supervisor	43	35	8	7	5	1	0	79	13	105
2014	Non-supervisor	31	30	14	14	11	1	0	61	24	576
2011	Supervisor	35	41	8	5	8	2	1	78	14	114
2011	Non-supervisor	26	33	15	11	12	2	0	61	24	502
2008	Supervisor	29	30	14	16	8	1	1	61	25	86
2008	Non-supervisor	24	34	11	14	15	1	0	59	30	444

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	32	8	11	8	2	0	73	19	106
2017	Non-supervisor	20	29	18	15	14	5	0	51	30	574
2014	Supervisor	24	38	16	8	11	2	0	64	20	105
2014	Non-supervisor	22	27	15	19	12	5	0	51	33	574
2011	Supervisor	21	40	19	11	8	1	0	62	19	114
2011	Non-supervisor	14	32	19	19	11	6	0	49	31	504
2008	Supervisor	20	36	13	20	8	3	0	58	29	86
2008	Non-supervisor	15	28	15	21	15	5	1	46	38	444

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	34	9	4	7	4	79	12	106
2017	Non-supervisor	20	25	16	15	16	7	49	34	574
2014	Supervisor	31	23	20	14	11	2	54	26	105
2014	Non-supervisor	19	25	15	15	17	8	48	35	575
2011	Supervisor	22	38	16	9	9	7	64	19	115
2011	Non-supervisor	17	29	15	16	14	9	50	33	503
2008	Supervisor	20	31	19	8	16	6	54	26	86
2008	Non-supervisor	15	27	14	13	18	13	49	36	444

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	35	14	12	7	0	67	19	104
2017	Non-supervisor	16	30	13	21	16	3	47	39	572
2014	Supervisor	24	34	16	14	11	0	58	26	105
2014	Non-supervisor	17	30	17	18	14	4	49	33	575
2011	Supervisor	25	36	13	17	6	2	63	24	115
2011	Non-supervisor	15	33	16	18	14	4	50	33	502
2008	Supervisor	17	35	15	21	10	1	53	32	86
2008	Non-supervisor	18	32	13	20	13	3	52	35	444

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	30	14	5	9	0	2	71	14	106
2017	Non-supervisor	22	33	15	14	14	0	0	56	29	575
2014	Supervisor	25	40	17	8	11	0	0	65	19	105
2014	Non-supervisor	22	36	14	14	14	0	0	58	28	577
2011	Supervisor	23	40	12	17	6	1	0	64	24	115
2011	Non-supervisor	19	41	14	14	11	1	0	60	26	505

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	37	8	7	4	0	2	80	12	106
2017	Non-supervisor	32	40	12	10	5	1	0	72	15	573

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	33	12	17	12	7	3	55	32	106
2017	Non-supervisor	8	13	14	21	22	21	1	26	55	575
2014	Supervisor	14	36	18	14	12	6	0	53	28	105
2014	Non-supervisor	6	15	17	22	19	18	2	27	52	577

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	35	6	2	11	1	2	80	14	104
2017	Non-supervisor	32	34	12	12	10	0	1	66	22	573
2014	Supervisor	36	42	10	3	8	0	1	79	11	105
2014	Non-supervisor	37	31	11	11	8	1	0	69	20	577
2011	Supervisor	31	39	12	13	3	0	1	71	16	115
2011	Non-supervisor	27	43	12	12	6	0	0	70	18	502
2008	Supervisor	31	38	9	12	7	1	1	71	19	86
2008	Non-supervisor	28	39	11	14	7	0	0	68	21	445

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	24	11	10	7	3	7	68	19	106
2014	Supervisor	22	43	6	7	7	4	10	76	16	105

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	36	6	8	4	0	0	82	12	106
2017	Non-supervisor	23	34	12	17	10	3	1	60	28	575
2014	Supervisor	36	45	7	8	3	0	0	82	11	105
2014	Non-supervisor	24	39	14	15	7	1	1	64	22	577
2011	Supervisor	41	44	4	9	2	0	0	85	10	115
2011	Non-supervisor	29	38	12	14	5	2	0	68	19	503
2008	Supervisor	33	45	8	9	5	0	0	78	14	85
2008	Non-supervisor	27	39	11	13	7	2	1	68	21	443

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	29	7	6	4	2	0	83	10	106
2017	Non-supervisor	18	26	14	14	13	14	1	52	32	574
2014	Supervisor	51	30	8	6	2	2	0	83	9	105
2014	Non-supervisor	20	27	15	14	12	11	1	54	29	576
2011	Supervisor	53	28	7	3	5	3	1	83	9	115
2011	Non-supervisor	24	25	14	15	11	9	1	55	29	501
2008	Supervisor	48	27	9	9	5	1	0	76	14	85
2008	Non-supervisor	22	27	11	15	13	10	1	56	32	443

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	33	4	11	2	1	83	13	106
2017	Non-supervisor	22	40	11	16	10	0	63	27	574
2014	Supervisor	38	29	9	17	7	0	67	24	105
2014	Non-supervisor	24	40	11	16	9	0	64	25	577
2011	Supervisor	42	39	13	4	2	1	81	6	115
2011	Non-supervisor	26	45	10	13	6	1	71	19	504
2008	Supervisor	23	47	15	9	6	0	70	15	86
2008	Non-supervisor	20	46	9	14	10	0	66	24	444

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	39	3	2	1	94	3	106
2017	Non-supervisor	51	32	9	6	2	83	8	574
2014	Supervisor	59	35	4	2	1	94	3	104
2014	Non-supervisor	49	35	9	6	2	83	7	576
2011	Supervisor	50	41	4	3	1	91	4	115
2011	Non-supervisor	52	32	9	4	2	85	6	504
2008	Supervisor	53	31	10	3	1	85	5	86
2008	Non-supervisor	48	37	7	6	2	85	8	444

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	30	2	1	0	96	1	106
2017	Non-supervisor	56	29	6	6	2	86	8	574
2014	Supervisor	62	33	3	2	0	95	2	105
2014	Non-supervisor	55	32	6	4	3	87	7	577
2011	Supervisor	61	31	3	6	0	92	6	115
2011	Non-supervisor	54	35	4	4	2	90	6	504
2008	Supervisor	56	37	6	1	0	93	1	86
2008	Non-supervisor	50	40	4	4	2	91	6	445

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	32	10	11	7	1	0	72	18	106
2017	Non-supervisor	17	29	14	17	20	3	0	48	38	574
2014	Supervisor	27	37	14	10	12	1	0	64	22	105
2014	Non-supervisor	16	31	15	19	15	3	0	49	35	573
2011	Supervisor	38	30	13	11	9	0	0	68	19	114
2011	Non-supervisor	20	30	15	17	15	1	1	51	33	505
2008	Supervisor	15	36	21	13	14	0	0	51	27	84
2008	Non-supervisor	13	36	17	16	16	1	0	51	32	445

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	25	6	16	18	2	7	56	38	106
2017	Non-supervisor	15	22	13	15	30	3	1	39	47	575
2014	Supervisor	16	27	15	13	21	0	10	47	37	105
2014	Non-supervisor	14	18	15	19	29	3	3	34	51	572
2011	Supervisor	17	24	20	16	19	0	4	43	37	115
2011	Non-supervisor	12	26	12	19	27	2	2	40	48	502
2008	Supervisor	13	29	14	21	19	1	3	44	41	86
2008	Non-supervisor	11	26	14	21	25	3	1	38	47	443

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	29	4	9	3	84	12	106
2017	Non-supervisor	25	40	14	12	10	65	21	570
2014	Supervisor	37	38	7	10	8	75	18	105
2014	Non-supervisor	19	41	12	15	13	60	28	576
2011	Supervisor	45	35	9	7	4	80	11	115
2011	Non-supervisor	28	41	10	13	7	70	20	503

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	28	11	9	4	0	76	13	106
2017	Non-supervisor	28	33	19	10	9	1	62	19	572
2014	Supervisor	42	36	10	5	6	0	79	11	105
2014	Non-supervisor	27	37	13	14	10	0	63	23	574

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	37	6	10	5	0	0	79	15	106
2017	Non-supervisor	25	39	13	12	11	0	0	64	23	571
2014	Supervisor	42	31	8	12	7	0	0	73	19	105
2014	Non-supervisor	26	40	13	12	10	0	0	66	22	576
2011	Supervisor	37	41	10	10	2	0	0	78	12	115
2011	Non-supervisor	30	44	11	10	4	1	1	75	13	504

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	40	10	4	5	1	0	81	9	106
2017	Non-supervisor	17	32	21	13	12	4	0	51	27	574

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	31	9	11	5	0	2	75	16	106
2017	Non-supervisor	32	31	12	12	11	0	1	64	24	574
2014	Supervisor	38	33	12	11	7	0	0	70	18	105
2014	Non-supervisor	38	29	11	13	8	0	0	68	21	577
2011	Supervisor	36	41	11	4	7	1	0	78	11	115
2011	Non-supervisor	38	35	10	9	6	0	1	74	15	501

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	9	11	12	21	2	23	40	44	106
2017	Non-supervisor	12	16	11	12	35	3	11	32	55	573
2014	Supervisor	11	15	10	16	25	0	24	34	53	105
2014	Non-supervisor	9	12	11	19	35	2	12	24	63	577
2011	Supervisor	13	14	8	13	24	3	25	37	52	115
2011	Non-supervisor	25	26	9	15	17	2	7	55	34	503
2008	Supervisor	17	20	2	16	28	2	14	44	53	86
2008	Non-supervisor	17	18	5	14	36	2	8	39	55	445

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	32	18	18	14	0	50	32	106
2017	Non-supervisor	22	35	21	12	9	1	58	21	575
2014	Supervisor	20	24	21	20	15	1	44	35	105
2014	Non-supervisor	25	33	18	12	11	0	59	23	577
2011	Supervisor	12	28	24	17	18	1	40	36	115
2011	Non-supervisor	22	33	25	10	9	0	56	19	505
2008	Supervisor	6	19	24	28	22	1	25	51	86
2008	Non-supervisor	15	35	21	13	16	0	50	29	443

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	27	9	1	2	3	5	87	3	105
2017	Non-supervisor	49	21	9	6	8	4	3	75	16	575
2014	Supervisor	49	29	6	2	8	2	6	83	10	105
2014	Non-supervisor	48	24	8	6	8	3	3	76	15	577
2011	Supervisor	41	32	10	2	5	2	7	81	8	115
2011	Non-supervisor	50	26	8	7	6	1	2	79	13	504

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	19	44	37	106
2017	Non-supervisor	19	48	33	574
2014	Supervisor	18	52	30	105
2014	Non-supervisor	18	49	33	570
2011	Supervisor	17	52	32	115
2011	Non-supervisor	18	49	33	505

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	8	19	47	16	0	10	21
2017	Non-supervisor	8	9	38	25	6	14	109
2014	Supervisor	31	9	45	11	9999	4	21
2014	Non-supervisor	13	10	37	27	9999	14	106
2011	Supervisor	29	5	34	27	9999	5	20
2011	Non-supervisor	17	20	31	25	9999	7	92

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	32	2	3	1	0	94	4	106
2017	Non-supervisor	44	36	11	5	3	1	80	9	573
2014	Supervisor	56	40	2	0	2	0	96	2	105
2014	Non-supervisor	40	38	11	6	3	1	79	10	577
2011	Supervisor	43	39	10	6	1	1	83	7	115
2011	Non-supervisor	36	43	11	5	3	1	80	9	504
2008	Supervisor	49	37	6	5	3	0	86	8	86
2008	Non-supervisor	41	42	7	4	4	2	85	7	444

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	33	18	9	4	0	0	70	13	103
2017	Non-supervisor	23	37	20	10	7	1	1	61	18	573
2014	Supervisor	34	36	16	3	9	2	0	71	12	105
2014	Non-supervisor	25	40	18	9	5	3	0	66	15	576
2011	Supervisor	29	39	18	9	3	2	0	69	13	115
2011	Non-supervisor	21	39	22	10	5	3	0	62	16	504

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	15	30	34	14	0	3	49	20	106
2017	Non-supervisor	6	15	26	28	20	2	3	50	22	571
2014	Supervisor	8	22	33	17	18	0	2	36	31	105
2014	Non-supervisor	7	16	31	26	15	1	5	44	24	574
2011	Supervisor	10	16	37	22	12	2	1	35	27	115
2011	Non-supervisor	5	14	32	24	17	2	6	45	20	503
2008	Supervisor	3	30	37	17	10	0	1	28	34	86
2008	Non-supervisor	6	18	35	27	9	2	4	38	25	444

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	9	19	27	35	2	4	66	15	106
2017	Non-supervisor	6	12	24	27	23	4	4	54	20	571
2014	Supervisor	12	10	25	26	25	1	1	52	23	104
2014	Non-supervisor	7	13	24	29	21	3	4	53	21	576
2011	Supervisor	5	12	28	31	22	1	2	54	17	115
2011	Non-supervisor	4	11	23	28	24	2	7	57	17	503
2008	Supervisor	14	16	38	21	7	1	2	29	32	85
2008	Non-supervisor	8	15	27	29	14	3	4	46	25	444

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	11	25	34	24	0	1	59	17	105
2017	Non-supervisor	8	17	31	23	14	3	4	40	27	573
2014	Supervisor	27	14	24	16	18	0	1	35	41	105
2014	Non-supervisor	13	20	28	21	13	1	5	35	35	574
2011	Supervisor	15	18	29	15	19	2	3	36	34	114
2011	Non-supervisor	7	18	28	26	15	1	6	44	26	500
2008	Supervisor	12	24	27	22	12	2	1	35	37	86
2008	Non-supervisor	7	16	29	28	14	3	4	44	25	443

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	9	28	36	23	0	2	60	11	106
2017	Non-supervisor	4	12	28	32	19	1	3	54	17	567
2014	Supervisor	6	14	38	26	15	0	1	42	20	105
2014	Non-supervisor	2	10	28	38	17	0	4	58	13	574
2011	Supervisor	4	9	41	30	13	1	2	44	14	115
2011	Non-supervisor	3	12	29	35	16	1	4	54	16	498
2008	Supervisor	2	19	44	28	7	0	0	35	21	86
2008	Non-supervisor	4	11	38	29	14	1	4	45	15	443

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	22	26	20	12	0	3	33	40	106
2017	Non-supervisor	14	21	28	20	11	2	4	33	37	571
2014	Supervisor	27	23	31	11	8	0	1	19	50	105
2014	Non-supervisor	15	23	29	18	11	1	3	30	39	574
2011	Supervisor	19	28	29	12	7	1	4	21	49	114
2011	Non-supervisor	12	20	28	22	12	2	4	36	34	503
2008	Supervisor	27	31	35	3	3	0	0	7	58	86
2008	Non-supervisor	16	23	29	17	8	2	5	27	42	440

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	18	22	26	21	2	2	49	28	106
2017	Non-supervisor	10	14	28	24	14	4	6	43	26	571
2014	Supervisor	12	14	20	28	26	0	1	54	26	104
2014	Non-supervisor	9	13	22	30	17	3	6	51	25	572
2011	Supervisor	6	19	26	29	15	0	5	46	26	114
2011	Non-supervisor	6	14	24	30	15	3	8	51	22	503
2008	Supervisor	14	28	36	17	5	0	0	22	42	86
2008	Non-supervisor	16	18	26	19	14	3	5	35	37	443

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	14	36	22	19	1	3	42	21	106
2017	Non-supervisor	9	18	36	17	12	4	5	32	29	572
2014	Supervisor	23	22	29	13	13	0	1	25	45	105
2014	Non-supervisor	14	20	31	19	10	1	4	32	35	574

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	29	7	8	3	0	0	82	11	106
2017	Non-supervisor	30	29	11	15	14	1	1	60	29	575
2014	Supervisor	44	33	5	11	6	1	0	78	17	105
2014	Non-supervisor	30	31	10	13	15	1	0	62	28	576

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	33	5	7	3	1	85	10	105
2017	Non-supervisor	36	37	9	10	8	1	74	18	575
2014	Supervisor	39	38	7	14	1	0	77	16	105
2014	Non-supervisor	35	39	8	11	6	0	74	17	577

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	34	11	0	0	5	0	88	0	106
2017	Non-supervisor	30	30	18	6	8	8	0	66	14	575
2014	Supervisor	49	28	16	0	2	5	0	82	2	105
2014	Non-supervisor	38	32	17	5	3	5	1	73	9	572

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	7	3	3	0	87	7	106
2017	Non-supervisor	30	39	13	10	5	3	71	15	575
2014	Supervisor	42	36	13	2	3	3	81	6	105
2014	Non-supervisor	38	35	13	6	5	2	75	11	573
2011	Supervisor	40	36	11	3	4	5	80	8	115
2011	Non-supervisor	31	38	14	7	6	3	71	14	504

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	27	1	7	2	90	9	106
2017	Non-supervisor	43	37	8	6	7	80	12	574
2014	Supervisor	55	33	2	4	7	87	11	105
2014	Non-supervisor	48	34	7	5	6	82	11	571
2011	Supervisor	47	38	5	5	5	85	10	114
2011	Non-supervisor	42	38	9	6	4	80	10	502
2008	Supervisor	40	40	6	10	5	79	15	86
2008	Non-supervisor	37	36	10	8	8	74	16	445

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	33	4	14	7	1	4	73	23	106
2017	Non-supervisor	18	24	17	17	16	4	4	46	36	574
2014	Supervisor	34	29	13	15	7	0	3	64	22	105
2014	Non-supervisor	21	29	14	15	16	3	2	53	32	575

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	75	20	4	0	0	0	0	96	0	104
2017	Non-supervisor	48	37	8	4	1	2	0	88	5	573
2014	Supervisor	72	21	4	3	0	0	0	93	3	105
2014	Non-supervisor	57	32	6	2	1	3	0	91	4	576
2011	Supervisor	62	30	4	0	2	2	0	94	2	114
2011	Non-supervisor	51	31	10	3	1	3	1	86	4	504

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	67	22	5	4	1	1	1	90	5	103
2017	Non-supervisor	38	34	11	8	6	3	1	75	14	574
2014	Supervisor	69	21	4	4	2	1	0	90	6	105
2014	Non-supervisor	47	33	8	7	3	2	1	82	10	576
2011	Supervisor	60	27	3	4	5	0	0	87	10	114
2011	Non-supervisor	42	32	9	7	5	3	2	78	13	503
2008	Supervisor	46	35	8	7	2	1	0	82	10	85
2008	Non-supervisor	35	36	9	11	5	4	0	74	16	444

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	26	9	6	3	4	0	81	9	104
2017	Non-supervisor	27	31	17	10	7	7	0	63	19	574
2014	Supervisor	47	33	6	8	3	3	0	82	12	105
2014	Non-supervisor	31	35	16	9	6	4	1	68	15	575
2011	Supervisor	36	32	12	12	3	4	0	71	16	115
2011	Non-supervisor	22	30	23	10	6	8	1	57	18	501

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	22	15	12	7	8	6	60	23	104
2017	Non-supervisor	13	19	14	18	21	14	2	37	46	574
2014	Supervisor	26	27	18	5	10	8	5	62	17	105
2014	Non-supervisor	15	20	14	21	19	10	1	39	45	576
2011	Supervisor	21	23	15	9	11	12	9	55	26	115
2011	Non-supervisor	14	17	21	15	18	13	3	36	39	504

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	35	2	10	3	85	13	105
2017	Non-supervisor	29	47	4	14	6	75	20	575
2014	Supervisor	34	42	3	16	5	76	21	105
2014	Non-supervisor	30	45	6	13	5	76	18	577
2011	Supervisor	38	51	3	5	3	89	8	115
2011	Non-supervisor	30	51	2	13	4	81	18	505
2008	Supervisor	36	42	1	14	6	79	20	85
2008	Non-supervisor	30	47	3	13	6	77	20	445

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	29	8	6	8	79	13	106
2017	Non-supervisor	38	35	6	14	7	73	21	575
2014	Supervisor	53	28	4	9	5	82	14	105
2014	Non-supervisor	41	38	5	9	7	79	16	577
2011	Supervisor	55	29	4	8	4	84	12	115
2011	Non-supervisor	38	39	7	9	6	77	16	502

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	36	2	2	1	0	96	2	106
2017	Non-supervisor	42	36	8	8	5	1	79	13	573
2014	Supervisor	61	24	7	6	2	0	84	9	105
2014	Non-supervisor	46	37	6	8	3	0	83	11	576

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	18	2	2	0	1	0	96	2	105
2017	Non-supervisor	75	16	3	2	1	1	1	94	3	575
2014	Supervisor	78	17	2	1	1	1	0	96	2	105
2014	Non-supervisor	74	17	3	3	1	0	1	92	5	577
2011	Supervisor	79	14	3	4	0	1	0	93	4	115
2011	Non-supervisor	75	18	3	2	0	1	1	95	2	503
2008	Supervisor	76	22	1	0	1	0	0	98	1	86
2008	Non-supervisor	73	19	2	2	2	0	1	93	4	444

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	18	3	4	3	0	1	91	7	106
2017	Non-supervisor	67	19	5	4	3	0	2	88	7	571
2014	Supervisor	68	21	3	5	2	0	1	90	7	104
2014	Non-supervisor	71	15	5	5	3	0	1	87	8	575
2011	Supervisor	71	19	2	5	3	1	0	91	7	115
2011	Non-supervisor	73	13	4	4	2	0	2	89	6	504
2008	Supervisor	73	16	3	6	1	0	0	90	7	86
2008	Non-supervisor	75	13	3	5	3	0	1	89	8	443

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	13	4	4	1	0	1	91	5	106
2017	Non-supervisor	70	12	7	3	3	0	4	86	7	574
2014	Supervisor	76	15	4	3	2	0	0	91	5	105
2014	Non-supervisor	70	11	7	3	3	1	5	86	7	577
2011	Supervisor	74	16	3	4	2	0	2	92	5	114
2011	Non-supervisor	72	9	5	4	3	1	6	86	8	504
2008	Supervisor	69	14	7	2	1	0	7	89	4	86
2008	Non-supervisor	69	10	6	3	3	0	9	87	6	445

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	88	8	0	0	1	0	3	99	1	106
2017	Non-supervisor	81	9	4	1	1	1	3	93	2	574
2014	Supervisor	83	9	1	1	1	0	4	97	2	105
2014	Non-supervisor	80	7	4	1	4	0	4	91	5	577
2011	Supervisor	85	8	2	0	2	0	4	96	2	114
2011	Non-supervisor	78	9	4	1	2	1	5	92	3	505
2008	Supervisor	85	0	5	0	2	1	7	92	3	86
2008	Non-supervisor	80	5	4	2	2	1	7	92	4	444

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	17	6	3	0	0	0	91	3	105
2017	Non-supervisor	62	15	9	4	2	2	7	84	6	575
2014	Supervisor	70	18	7	1	1	0	3	90	2	105
2014	Non-supervisor	62	14	9	3	4	1	8	84	7	574

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	82	12	2	1	0	1	3	97	1	106
2017	Non-supervisor	65	15	7	2	2	4	4	87	5	574
2014	Supervisor	73	19	4	1	1	1	1	93	2	105
2014	Non-supervisor	62	17	9	3	3	3	4	85	6	573
2011	Supervisor	80	13	4	1	1	0	2	94	2	115
2011	Non-supervisor	67	16	6	2	2	2	5	90	4	504
2008	Supervisor	67	17	10	1	0	1	2	88	1	86
2008	Non-supervisor	66	15	6	3	3	2	4	87	7	445

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	14	86	106
2017	Non-supervisor	23	77	575
2014	Supervisor	16	84	105
2014	Non-supervisor	20	80	568

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	14
2017	Non-supervisor	60	130
2014	Supervisor	49	16
2014	Non-supervisor	62	117

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	14
2017	Non-supervisor	54	130
2014	Supervisor	58	16
2014	Non-supervisor	56	117

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	130
2014	Supervisor	31	16
2014	Non-supervisor	4	117

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	14
2014	Supervisor	16
2014	Non-supervisor	117

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	130
2014	Supervisor	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	130
2014	Supervisor	0	16
2014	Non-supervisor	7	117

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	4	130
2014	Supervisor	0	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	14
2017	Non-supervisor	46	130
2014	Supervisor	62	16
2014	Non-supervisor	48	117

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	14
2017	Non-supervisor	41	130
2014	Supervisor	42	16
2014	Non-supervisor	37	117

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	14
2017	Non-supervisor	40	130
2014	Supervisor	63	16
2014	Non-supervisor	45	117

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	37	130
2014	Supervisor	42	16
2014	Non-supervisor	36	117

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	14
2017	Non-supervisor	30	130
2014	Supervisor	46	16
2014	Non-supervisor	33	117

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	72	14
2017	Non-supervisor	59	130
2014	Supervisor	64	16
2014	Non-supervisor	46	117

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	14
2017	Non-supervisor	41	130
2014	Supervisor	52	16
2014	Non-supervisor	32	117

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Supervisor	0	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	17	130
2014	Supervisor	0	16
2014	Non-supervisor	10	117

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	130
2014	Non-supervisor	11	117

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	14
2017	Non-supervisor	48	130
2014	Supervisor	32	16
2014	Non-supervisor	45	117

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	30	130
2014	Supervisor	39	16
2014	Non-supervisor	39	117

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	130
2014	Non-supervisor	14	117

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	14
2017	Non-supervisor	57	130
2014	Supervisor	70	16
2014	Non-supervisor	65	116

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	14
2017	Non-supervisor	27	130
2014	Supervisor	32	16
2014	Non-supervisor	29	116

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	130
2014	Supervisor	52	16
2014	Non-supervisor	9	116

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	22	130
2014	Non-supervisor	17	116

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	130
2014	Non-supervisor	8	116

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	7	130
2014	Non-supervisor	7	116

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	130
2014	Non-supervisor	7	116

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	130
2014	Non-supervisor	9	116

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	130
2014	Non-supervisor	21	116

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	121
2014	Non-supervisor	11	106

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	121
2014	Non-supervisor	18	106

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	121
2014	Non-supervisor	9	106

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	121
2014	Non-supervisor	9	106

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	121
2014	Non-supervisor	13	106

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	4	121
2014	Supervisor	0	14
2014	Non-supervisor	6	106

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	8	121
2014	Non-supervisor	6	106

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	12	121
2014	Supervisor	0	14
2014	Non-supervisor	6	106

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	17	121
2014	Supervisor	0	14
2014	Non-supervisor	15	106

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	29	121
2014	Supervisor	47	14
2014	Non-supervisor	29	106

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	121
2014	Non-supervisor	13	106

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	14
2017	Non-supervisor	42	121
2014	Supervisor	46	14
2014	Non-supervisor	44	106

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Supervisor	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	64	14
2017	Non-supervisor	54	121
2014	Supervisor	59	14
2014	Non-supervisor	52	106

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	121
2014	Non-supervisor	10	106

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	92	8	13
2017	Non-supervisor	93	7	129

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	26	10	6	8	11	4	71	17	106
2017	Non-supervisor	10	15	18	10	11	28	8	38	33	575
2014	Supervisor	16	30	19	7	6	18	3	58	18	105
2014	Non-supervisor	12	13	20	9	10	31	5	39	30	570

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	30	11	2	4	6	0	83	6	106
2017	Non-supervisor	22	36	19	7	7	8	1	63	16	575
2014	Supervisor	29	43	15	1	6	6	0	77	7	105
2014	Non-supervisor	21	23	22	10	8	16	1	53	21	569
2011	Supervisor	46	32	9	5	5	3	0	80	11	115
2011	Non-supervisor	27	29	18	8	6	11	1	65	15	503

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	10	90	572
2014	Supervisor	6	94	105
2014	Non-supervisor	8	92	570

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	34	56
2014	Non-supervisor	34	43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	83	56
2014	Non-supervisor	81	43

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	56

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	56
2014	Non-supervisor	0	43

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	56

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	56

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	56
2014	Non-supervisor	14	43

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	56

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	56
2014	Non-supervisor	16	43

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	37	56
2014	Non-supervisor	36	43

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	56

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	56
2014	Non-supervisor	14	43

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	32	56
2014	Non-supervisor	42	43

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	56
2014	Non-supervisor	15	43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	56

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	56
2014	Non-supervisor	12	43

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	33	56
2014	Non-supervisor	39	43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	56
2014	Non-supervisor	19	43

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	12	43

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	23	56
2014	Non-supervisor	24	43

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	13	43

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	55	56
2014	Non-supervisor	49	43

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	52
2014	Non-supervisor	13	37

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	37

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	37

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	52

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	37	52
2014	Non-supervisor	36	37

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	52
2014	Non-supervisor	14	37

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	49	52
2014	Non-supervisor	47	37

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	68	52
2014	Non-supervisor	63	37

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	52

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	52

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	97	3	56

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	21	13	2	1	21	10	77	4	106
2017	Non-supervisor	11	13	21	4	6	36	9	42	19	573
2014	Supervisor	18	17	19	4	2	35	4	58	11	105
2014	Non-supervisor	12	13	24	3	4	38	6	44	13	570

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	30	11	3	1	5	1	84	4	105
2017	Non-supervisor	25	30	19	4	6	13	2	66	11	571
2014	Supervisor	37	33	13	3	2	8	3	79	6	105
2014	Non-supervisor	26	25	19	3	4	20	1	65	10	569
2011	Supervisor	49	34	8	1	2	6	0	88	4	115
2011	Non-supervisor	33	32	15	4	2	15	0	75	7	501

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	11	89	106
2017	Non-supervisor	20	80	573
2014	Supervisor	11	89	105
2014	Non-supervisor	14	86	571

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	71	29	11
2017	Non-supervisor	78	22	119
2014	Supervisor	93	7	11
2014	Non-supervisor	75	25	84

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-supervisor	43	29	6	11	10	1	73	21	93
2014	Supervisor	73	27	0	0	0	0	100	0	10
2014	Non-supervisor	50	29	6	10	3	2	80	13	63

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	42	6	2	0	0	24	90	3	106
2017	Non-supervisor	19	53	9	9	5	2	3	76	15	574
2014	Supervisor	27	39	3	1	1	1	27	92	3	105
2014	Non-supervisor	22	54	11	8	3	1	1	77	11	571
2011	Supervisor	20	36	3	5	2	0	36	86	10	115
2011	Non-supervisor	23	53	10	8	3	2	2	78	11	504
2008	Supervisor	19	19	5	2	3	2	50	78	12	86
2008	Non-supervisor	13	32	11	9	7	4	24	63	22	445

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	23	20	4	7	21	11	55	16	104
2017	Non-supervisor	6	17	20	17	12	22	5	32	41	572
2014	Supervisor	7	17	21	9	5	25	17	40	24	105
2014	Non-supervisor	5	20	26	12	8	24	4	36	28	569
2011	Supervisor	10	21	18	11	9	14	17	45	29	115
2011	Non-supervisor	7	20	23	13	12	20	5	35	35	503

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	28	4	2	0	5	21	91	3	106
2017	Non-supervisor	30	28	15	4	4	15	3	71	10	574
2014	Supervisor	37	27	2	1	2	2	28	92	5	105
2014	Non-supervisor	31	30	17	4	3	14	1	73	8	569
2011	Supervisor	33	20	8	3	1	1	34	81	6	115
2011	Non-supervisor	31	29	15	6	4	15	2	71	11	502
2008	Supervisor	16	20	5	1	0	9	49	86	3	86
2008	Non-supervisor	18	23	13	2	4	16	24	68	10	445

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	26	5	3	0	3	18	89	4	106
2017	Non-supervisor	23	29	15	7	6	17	3	65	17	574
2014	Supervisor	32	27	5	3	2	4	26	85	8	105
2014	Non-supervisor	24	30	19	7	3	15	1	64	13	569
2011	Supervisor	31	24	7	3	1	3	30	83	6	115
2011	Non-supervisor	26	27	17	8	4	15	2	65	14	500
2008	Supervisor	21	17	9	0	2	6	44	77	5	86
2008	Non-supervisor	18	23	14	7	5	12	22	61	17	442

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	25	5	4	6	1	2	85	10	106
2017	Non-supervisor	48	26	7	8	9	1	0	75	18	575

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	24	4	5	5	0	2	86	10	106
2017	Non-supervisor	52	22	10	5	7	2	1	77	12	575

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	50	9	7	5	1	0	79	12	105
2017	Non-supervisor	15	37	17	15	11	5	0	55	27	574

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	40	12	9	8	1	0	71	17	106
2017	Non-supervisor	12	35	18	18	15	2	0	48	34	574

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	24	14	18	19	1	1	47	38	106
2017	Non-supervisor	20	24	21	17	16	0	3	45	34	572

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	29	18	30	17	0	1	34	48	106
2017	Non-supervisor	10	20	29	22	18	0	1	30	41	574

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	30	25	9	5	2	2	60	14	105
2017	Non-supervisor	22	32	24	11	7	0	3	56	19	570

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	28	20	21	21	0	1	38	42	106
2017	Non-supervisor	14	22	25	16	21	1	2	37	38	572

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	32	11	15	13	1	2	59	29	105
2017	Non-supervisor	26	22	20	11	12	1	8	53	26	574

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	26	23	16	9	0	1	51	26	106
2017	Non-supervisor	20	27	25	15	12	0	0	47	28	570

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	28	22	7	3	0	4	67	10	106
2017	Non-supervisor	28	29	21	12	8	1	2	59	20	569

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	41	13	6	6	1	1	75	12	106
2017	Non-supervisor	36	31	18	8	4	1	2	69	13	570

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	12	2	6	1	3	79	8	106
2017	Non-supervisor	40	31	14	8	6	0	1	72	14	569

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	37	15	9	7	1	1	68	16	106
2017	Non-supervisor	34	33	20	9	4	0	1	68	12	569

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	21	4	7	2	1	1	87	9	106
2017	Non-supervisor	52	24	13	6	4	0	1	77	10	573

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	13	3	4	2	0	1	91	6	106
2017	Non-supervisor	67	13	7	5	5	1	2	83	10	574

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	21	20	4	1	0	1	75	5	106
2017	Non-supervisor	44	31	14	6	3	0	1	77	9	571

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	14	9	3	7	0	3	81	10	106
2017	Non-supervisor	56	20	9	6	6	1	1	78	13	575

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	30	16	10	3	0	1	71	13	106
2017	Non-supervisor	54	10	6	1	1	0	28	90	2	572

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	23	8	3	1	1	1	88	4	106
2017	Non-supervisor	57	23	9	4	1	0	5	85	5	569

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	87	10	2	0	0	0	1	98	0	105
2017	Non-supervisor	72	13	6	1	3	1	3	90	4	574

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	31	7	1	2	0	1	90	3	106
2017	Non-supervisor	49	30	12	4	2	0	2	81	6	572

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	21	39	21	11	0	0	29	32	106
2017	Non-supervisor	7	21	41	19	11	1	1	29	30	574

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	18	44	18	8	1	0	27	29	104
2017	Non-supervisor	10	25	42	16	7	0	0	23	35	571

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	23	28	9	20	0	0	20	80	105
2017	Non-supervisor	32	20	17	11	14	5	1	34	66	575

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	83
2017	Non-supervisor	26	358

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	83
2017	Non-supervisor	39	358

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	83
2017	Non-supervisor	14	358

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	83
2017	Non-supervisor	22	358

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	2	83
2017	Non-supervisor	9	358

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	69	83
2017	Non-supervisor	51	358

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	11	47	22	7	4	9	81
2017	Non-supervisor	7	44	21	10	6	12	351

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	15	13	14	21	0	15	45	40	83
2017	Non-supervisor	9	23	14	19	24	2	8	36	48	356

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	4	10	20	52	0	11	8	81	84
2017	Non-supervisor	1	10	10	12	56	1	9	13	76	357

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.