2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	43	9	9	6	75	16	77
2017	Non-visible minority	41	43	9	6	2	83	8	599
2014	Visible minority	41	35	14	5	4	76	9	62
2014	Non-visible minority	42	40	8	7	3	82	10	606
2011	Visible minority	39	43	11	3	4	82	7	61
2011	Non-visible minority	41	41	8	7	3	82	10	553
2008	Visible minority	38	37	10	12	3	75	15	60
2008	Non-visible minority	43	38	9	7	3	81	10	466

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	30	12	5	19	1	0	64	24	76
2017	Non-visible minority	28	38	12	11	11	0	0	66	22	599

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	10	1	1	87	3	76
2017	Non-visible minority	59	32	5	2	1	91	3	596
2014	Visible minority	73	24	0	2	1	97	3	62
2014	Non-visible minority	70	23	5	1	1	93	2	606
2011	Visible minority	66	25	6	2	2	91	3	61
2011	Non-visible minority	70	24	5	1	0	94	1	556

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	38	9	7	5	1	79	12	77
2017	Non-visible minority	44	41	8	4	2	0	86	6	593
2014	Visible minority	48	37	7	3	5	0	85	8	62
2014	Non-visible minority	46	37	9	5	2	0	84	8	606
2011	Visible minority	45	45	3	5	2	0	90	7	61
2011	Non-visible minority	46	39	8	5	1	0	85	6	554
2008	Visible minority	43	38	10	5	3	0	82	8	60
2008	Non-visible minority	46	39	6	6	3	0	85	9	466

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	31	21	11	10	3	58	21	77
2017	Non-visible minority	35	33	14	8	9	0	68	17	598
2014	Visible minority	35	35	10	10	10	2	70	19	62
2014	Non-visible minority	32	35	13	14	6	0	67	20	603
2011	Visible minority	23	36	21	14	7	0	58	21	60
2011	Non-visible minority	32	38	13	9	7	0	70	16	555

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	31	15	14	11	3	59	25	77
2017	Non-visible minority	36	34	13	9	8	0	69	18	598
2014	Visible minority	33	35	12	11	8	2	69	20	62
2014	Non-visible minority	33	35	12	13	7	0	68	20	604
2011	Visible minority	22	31	21	19	5	2	55	24	61
2011	Non-visible minority	30	41	11	11	6	0	72	17	554
2008	Visible minority	28	42	13	8	8	0	70	17	60
2008	Non-visible minority	26	40	12	15	8	0	65	23	465

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	18	14	16	11	10	0	55	30	77
2017	Non-visible minority	33	26	16	10	10	4	1	62	21	597
2014	Visible minority	35	25	9	11	12	8	0	65	25	62
2014	Non-visible minority	37	24	13	12	9	4	1	64	22	605
2011	Visible minority	31	29	12	17	8	3	0	62	25	61
2011	Non-visible minority	34	28	14	9	9	5	1	66	19	554
2008	Visible minority	28	28	13	10	5	13	2	67	18	60
2008	Non-visible minority	31	29	14	12	6	7	2	65	20	466

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	23	10	8	14	1	1	67	23	77
2017	Non-visible minority	46	28	11	6	7	2	1	76	13	598
2014	Visible minority	50	26	5	6	11	2	0	77	18	62
2014	Non-visible minority	48	25	9	9	6	2	1	75	16	606
2011	Visible minority	32	25	23	3	13	3	0	60	17	61
2011	Non-visible minority	40	33	12	9	4	2	0	75	13	553
2008	Visible minority	33	38	12	5	10	2	0	73	15	60
2008	Non-visible minority	39	32	12	9	5	3	1	73	14	466

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	29	11	8	11	1	1	69	20	76
2017	Non-visible minority	39	30	10	11	8	1	1	70	19	598
2014	Visible minority	43	31	7	10	9	0	0	74	19	62
2014	Non-visible minority	38	30	10	11	9	1	1	70	20	605
2011	Visible minority	26	36	13	8	16	0	0	62	25	61
2011	Non-visible minority	35	34	12	12	6	0	1	70	18	554
2008	Visible minority	32	37	8	12	10	0	2	69	22	60
2008	Non-visible minority	33	33	11	12	9	1	0	67	21	466

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	23	17	8	12	63	20	77
2017	Non-visible minority	50	24	9	7	9	75	16	598
2014	Visible minority	52	29	5	3	11	81	14	62
2014	Non-visible minority	49	28	10	7	6	77	13	606

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	31	14	3	11	5	0	71	14	77
2017	Non-visible minority	40	30	12	7	6	4	0	73	14	599
2014	Visible minority	39	21	11	10	17	3	0	62	27	62
2014	Non-visible minority	41	29	14	7	5	4	0	73	13	606
2011	Visible minority	20	24	24	11	13	8	0	48	26	61
2011	Non-visible minority	40	30	14	7	5	3	1	72	13	555

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	24	11	12	18	3	0	58	31	77
2017	Non-visible minority	34	30	12	12	10	1	0	65	22	598
2014	Visible minority	29	22	15	16	16	2	0	52	33	62
2014	Non-visible minority	32	32	13	12	9	1	0	65	22	606
2011	Visible minority	14	18	30	10	16	11	0	37	30	61
2011	Non-visible minority	29	36	12	11	10	2	0	67	21	552
2008	Visible minority	25	35	15	7	13	3	2	63	21	60
2008	Non-visible minority	25	33	11	15	14	1	0	58	30	465

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	27	15	10	18	7	0	54	30	77
2017	Non-visible minority	23	30	16	15	12	4	0	55	28	598
2014	Visible minority	18	25	23	14	13	5	2	46	29	62
2014	Non-visible minority	22	29	14	18	12	5	0	53	32	604
2011	Visible minority	8	27	26	21	10	8	0	38	34	61
2011	Non-visible minority	16	34	18	17	10	5	0	53	28	554
2008	Visible minority	12	29	24	8	10	10	7	49	22	59
2008	Non-visible minority	16	29	13	22	14	4	0	48	38	466

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	29	12	3	27	5	56	32	77
2017	Non-visible minority	23	26	15	14	14	7	53	30	599
2014	Visible minority	13	23	21	13	21	8	39	37	62
2014	Non-visible minority	22	25	15	15	16	7	50	33	605
2011	Visible minority	10	25	11	20	23	11	39	48	61
2011	Non-visible minority	18	31	15	14	12	8	54	29	554
2008	Visible minority	15	27	17	10	17	14	49	31	59
2008	Non-visible minority	16	28	14	13	17	12	50	34	466

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	33	9	16	18	3	55	35	76
2017	Non-visible minority	18	30	14	20	14	3	50	36	595
2014	Visible minority	14	26	23	21	13	3	41	35	62
2014	Non-visible minority	18	31	16	17	14	3	51	32	605
2011	Visible minority	13	28	17	21	18	3	43	40	60
2011	Non-visible minority	17	34	15	18	11	4	53	31	554
2008	Visible minority	18	33	13	15	15	5	54	32	60
2008	Non-visible minority	18	32	13	21	12	3	52	34	465

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	29	14	13	19	1	0	54	32	77
2017	Non-visible minority	25	34	15	13	13	0	1	59	26	599
2014	Visible minority	28	36	14	9	13	0	0	63	22	62
2014	Non-visible minority	21	37	15	14	13	0	0	59	27	606
2011	Visible minority	11	43	15	15	17	0	0	54	31	61
2011	Non-visible minority	20	41	14	15	9	1	0	61	25	556

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	34	12	12	6	1	0	70	18	76
2017	Non-visible minority	34	40	12	10	5	0	0	74	14	598

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	8	13	20	12	19	27	2	29	43	77
2017	Non-visible minority	9	16	13	21	21	18	1	31	52	599
2014	Visible minority	9	10	25	11	21	23	0	25	42	62
2014	Non-visible minority	7	19	17	22	18	15	2	32	48	606

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	34	9	9	15	0	1	67	24	76
2017	Non-visible minority	34	34	12	10	9	0	1	69	20	596
2014	Visible minority	47	23	10	9	11	1	0	70	20	62
2014	Non-visible minority	37	33	11	10	8	1	0	71	18	606
2011	Visible minority	19	49	15	8	10	0	0	68	18	61
2011	Non-visible minority	28	42	12	12	5	0	0	70	18	553
2008	Visible minority	27	43	10	12	7	2	0	71	19	60
2008	Non-visible minority	29	38	11	14	7	0	0	68	21	466

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	26	9	0	0	9	9	89	0	11
2017	Non-visible minority	36	23	12	11	8	3	7	65	21	93
2014	Non-visible minority	18	48	4	7	8	3	11	78	17	93

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	28	10	13	9	7	0	65	24	77
2017	Non-visible minority	26	35	11	16	9	2	1	63	26	599
2014	Visible minority	26	43	11	15	3	2	0	70	19	62
2014	Non-visible minority	25	40	13	14	7	1	1	66	21	606
2011	Visible minority	18	45	14	15	7	2	0	64	22	59
2011	Non-visible minority	32	39	10	13	4	1	0	72	17	556
2008	Visible minority	30	35	10	10	7	7	2	71	18	60
2008	Non-visible minority	28	40	11	13	7	2	0	69	20	463

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	27	8	15	17	15	0	53	38	77
2017	Non-visible minority	24	26	14	13	11	12	1	58	27	598
2014	Visible minority	17	35	10	10	18	7	3	58	31	61
2014	Non-visible minority	25	27	15	13	10	10	1	58	25	606
2011	Visible minority	18	30	13	16	18	5	0	51	36	60
2011	Non-visible minority	31	25	13	12	9	9	1	62	24	553
2008	Visible minority	27	22	12	15	12	12	2	56	31	60
2008	Non-visible minority	27	28	10	14	12	8	1	60	29	463

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	36	13	11	14	0	63	24	77
2017	Non-visible minority	27	39	9	16	8	1	66	24	598
2014	Visible minority	31	37	16	8	8	0	68	16	62
2014	Non-visible minority	25	38	10	17	9	0	64	26	606
2011	Visible minority	26	42	10	20	2	2	69	22	61
2011	Non-visible minority	29	44	10	10	6	1	73	16	555
2008	Visible minority	23	45	8	15	8	0	68	23	60
2008	Non-visible minority	20	46	10	13	10	0	67	23	465

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	38	12	5	4	79	9	77
2017	Non-visible minority	53	33	7	5	1	86	7	598
2014	Visible minority	43	38	6	8	5	82	12	62
2014	Non-visible minority	51	35	8	5	1	85	6	604
2011	Visible minority	45	38	12	3	2	83	5	60
2011	Non-visible minority	52	34	8	4	2	86	6	556
2008	Visible minority	47	33	7	12	2	80	13	60
2008	Non-visible minority	49	36	8	5	2	86	6	465

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	37	5	8	6	0	81	14	77
2017	Non-visible minority	59	29	6	5	1	0	88	6	598
2014	Visible minority	45	36	7	4	8	0	80	12	62
2014	Non-visible minority	57	33	5	3	2	0	89	5	606
2011	Visible minority	43	40	8	3	5	2	84	8	61
2011	Non-visible minority	57	34	4	5	1	0	91	6	555
2008	Visible minority	40	45	5	8	2	0	85	10	60
2008	Non-visible minority	53	39	4	3	2	0	92	4	466

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	17	18	9	29	7	0	39	41	77
2017	Non-visible minority	20	31	13	17	16	2	0	53	34	598
2014	Visible minority	20	22	22	10	23	3	0	43	34	62
2014	Non-visible minority	18	33	14	19	14	3	0	52	34	605
2011	Visible minority	14	31	10	18	26	0	0	45	45	61
2011	Non-visible minority	24	29	16	16	13	1	1	55	29	554
2008	Visible minority	18	30	20	15	17	0	0	48	32	60
2008	Non-visible minority	13	37	17	16	16	1	0	51	31	464

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	15	15	9	38	11	1	29	53	77
2017	Non-visible minority	17	23	12	16	27	2	2	42	45	599
2014	Visible minority	21	12	11	15	38	3	0	34	54	62
2014	Non-visible minority	13	19	15	18	27	2	4	35	49	604
2011	Visible minority	10	25	6	21	38	0	0	35	59	60
2011	Non-visible minority	13	26	14	18	24	2	3	41	45	555
2008	Visible minority	19	25	15	17	19	5	0	46	38	59
2008	Non-visible minority	11	26	14	21	24	2	1	39	47	465

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	30	16	9	13	63	21	76
2017	Non-visible minority	29	39	12	12	8	68	20	595
2014	Visible minority	17	46	12	17	8	63	25	61
2014	Non-visible minority	21	41	11	14	12	62	26	606
2011	Visible minority	28	33	19	15	5	61	20	61
2011	Non-visible minority	31	41	9	12	7	73	18	554

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	42	12	11	15	63	25	77
2017	Non-visible minority	33	31	18	9	7	65	17	596
2014	Visible minority	29	34	13	12	12	63	23	61
2014	Non-visible minority	29	37	13	13	9	66	22	604

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	39	13	9	11	0	0	67	20	77
2017	Non-visible minority	27	39	12	11	9	0	0	67	21	595
2014	Visible minority	25	44	10	13	8	0	0	69	21	62
2014	Non-visible minority	28	38	12	12	9	0	0	66	21	605
2011	Visible minority	25	46	13	10	5	0	0	72	15	61
2011	Non-visible minority	32	44	11	10	3	1	1	76	13	555

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	22	16	16	17	10	1	44	37	77
2017	Non-visible minority	21	34	21	11	10	3	0	56	22	598

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	31	13	11	8	0	68	19	77
2017	Non-visible minority	34	32	11	12	10	1	66	22	598
2014	Visible minority	45	26	13	11	5	0	71	16	62
2014	Non-visible minority	37	30	11	13	8	0	67	21	606
2011	Visible minority	36	39	9	10	5	2	76	15	61
2011	Non-visible minority	38	37	10	9	6	0	75	15	552

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	9	14	12	31	5	10	33	51	77
2017	Non-visible minority	13	15	11	12	33	3	12	34	53	597
2014	Visible minority	12	11	17	8	29	3	21	29	48	62
2014	Non-visible minority	9	13	10	19	35	2	13	25	63	606
2011	Visible minority	24	20	8	18	20	5	7	49	43	61
2011	Non-visible minority	22	24	9	14	18	2	11	53	37	554
2008	Visible minority	17	20	8	10	32	5	8	42	48	60
2008	Non-visible minority	17	18	4	15	35	2	9	39	56	466

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	19	10	9	3	62	19	77
2017	Non-visible minority	21	35	20	14	10	1	56	24	599
2014	Visible minority	30	34	22	7	7	0	64	14	62
2014	Non-visible minority	24	32	19	14	12	1	56	25	606
2011	Visible minority	24	24	32	10	10	0	48	20	61
2011	Non-visible minority	20	33	24	12	11	1	54	22	556
2008	Visible minority	13	42	23	10	12	0	55	22	60
2008	Non-visible minority	14	31	22	16	17	0	45	33	465

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	18	9	8	12	6	1	68	22	77
2017	Non-visible minority	51	22	9	5	6	4	4	78	12	598
2014	Visible minority	49	25	6	5	7	3	3	80	13	62
2014	Non-visible minority	48	24	8	6	8	3	3	77	15	606
2011	Visible minority	52	21	8	3	13	2	0	75	17	61
2011	Non-visible minority	48	28	8	6	5	2	3	79	12	555

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	21	35	44	77
2017	Non-visible minority	18	49	33	598
2014	Visible minority	27	42	31	62
2014	Non-visible minority	17	50	33	604
2011	Visible minority	17	45	37	61
2011	Non-visible minority	18	50	32	556

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	0	19	23	40	0	18	16
2017	Non-visible minority	9	10	41	22	6	12	111
2014	Visible minority	6	6	47	23	9999	17	17
2014	Non-visible minority	17	9	38	25	9999	11	108
2011	Visible minority	19	9	26	29	9999	17	11
2011	Non-visible minority	18	19	32	25	9999	6	102

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	36	10	4	4	1	81	8	77
2017	Non-visible minority	47	35	10	5	3	0	82	8	597
2014	Visible minority	41	43	8	6	2	0	84	8	62
2014	Non-visible minority	43	38	10	5	3	1	81	9	606
2011	Visible minority	32	51	9	5	0	3	86	5	60
2011	Non-visible minority	37	42	11	5	3	1	80	9	556
2008	Visible minority	40	38	7	7	5	3	81	12	60
2008	Non-visible minority	43	42	7	3	3	1	86	7	465

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	30	16	16	11	0	0	58	27	74
2017	Non-visible minority	25	37	21	10	6	1	1	63	16	597
2014	Visible minority	21	35	25	10	6	3	0	58	17	62
2014	Non-visible minority	27	39	18	8	6	3	0	68	14	606
2011	Visible minority	16	31	27	14	3	8	0	51	19	61
2011	Non-visible minority	23	39	20	10	5	3	0	64	15	555

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	8	32	32	14	3	7	51	14	77
2017	Non-visible minority	6	16	26	29	19	2	2	50	23	595
2014	Visible minority	9	17	27	32	9	0	5	44	28	62
2014	Non-visible minority	7	17	32	25	16	1	4	42	24	603
2011	Visible minority	5	12	38	16	12	3	14	33	21	61
2011	Non-visible minority	6	15	32	25	16	2	4	44	22	554
2008	Visible minority	12	19	39	17	3	0	10	23	34	59
2008	Non-visible minority	5	20	35	27	10	2	3	38	26	466

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	12	24	25	15	5	12	48	23	77
2017	Non-visible minority	5	12	23	28	26	3	3	57	18	595
2014	Visible minority	14	6	26	34	13	2	5	50	22	62
2014	Non-visible minority	7	13	24	28	22	2	3	53	21	604
2011	Visible minority	2	5	29	33	14	7	11	57	8	61
2011	Non-visible minority	5	12	23	28	25	2	6	57	18	554
2008	Visible minority	14	10	20	27	10	7	12	46	29	59
2008	Non-visible minority	9	16	30	28	13	2	3	43	26	465

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	11	30	26	9	6	6	39	27	77
2017	Non-visible minority	8	16	30	24	17	2	3	43	25	596
2014	Visible minority	25	12	23	24	9	0	7	35	40	62
2014	Non-visible minority	13	20	29	20	14	0	4	35	35	603
2011	Visible minority	3	15	37	23	8	2	13	36	21	60
2011	Non-visible minority	9	18	27	24	17	1	4	43	28	552
2008	Visible minority	10	20	29	17	14	2	8	34	34	59
2008	Non-visible minority	8	17	28	28	14	3	3	44	26	465

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	14	23	37	18	4	1	58	19	77
2017	Non-visible minority	4	11	29	33	20	1	3	54	16	591
2014	Visible minority	5	16	29	27	17	0	7	47	22	61
2014	Non-visible minority	2	11	29	37	17	0	3	56	13	604
2011	Visible minority	2	13	33	34	11	0	6	49	16	60
2011	Non-visible minority	4	11	31	34	16	1	3	52	15	550
2008	Visible minority	5	3	40	28	13	2	8	46	9	60
2008	Non-visible minority	3	13	39	29	12	1	2	43	17	465

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	24	19	22	14	3	6	40	39	76
2017	Non-visible minority	15	20	29	20	11	1	4	33	37	596
2014	Visible minority	19	20	27	15	12	0	7	29	42	62
2014	Non-visible minority	16	24	30	17	11	1	2	28	41	603
2011	Visible minority	17	18	22	31	6	0	6	40	37	61
2011	Non-visible minority	13	22	29	19	11	2	4	32	37	553
2008	Visible minority	20	15	28	12	13	2	10	28	40	60
2008	Non-visible minority	17	26	30	15	7	1	3	23	45	461

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	16	22	33	6	5	8	46	29	77
2017	Non-visible minority	10	14	28	23	16	4	5	43	26	595
2014	Visible minority	7	17	24	24	16	3	8	46	27	61
2014	Non-visible minority	10	13	22	30	18	2	5	52	25	602
2011	Visible minority	1	15	22	38	6	4	13	53	20	60
2011	Non-visible minority	6	15	25	29	16	2	7	50	23	554
2008	Visible minority	17	7	37	10	15	2	12	29	27	59
2008	Non-visible minority	16	21	27	19	12	2	3	33	39	465

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	14	35	16	8	3	11	28	31	77
2017	Non-visible minority	8	18	36	18	13	4	3	34	28	596
2014	Visible minority	18	15	26	19	9	2	12	32	38	61
2014	Non-visible minority	15	21	32	18	11	1	2	30	37	604

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	26	11	11	15	0	0	63	25	77
2017	Non-visible minority	34	29	10	14	12	1	1	63	26	599
2014	Visible minority	39	27	5	9	15	5	0	69	25	62
2014	Non-visible minority	32	31	10	13	14	1	0	63	27	605

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	35	10	10	6	2	73	16	77
2017	Non-visible minority	38	37	8	10	7	0	75	17	598
2014	Visible minority	33	44	2	12	8	2	78	20	62
2014	Non-visible minority	36	39	9	12	5	0	74	17	606

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	23	16	5	22	8	0	52	30	77
2017	Non-visible minority	34	32	18	5	5	7	0	71	10	599
2014	Visible minority	33	27	15	9	10	7	0	63	21	62
2014	Non-visible minority	40	32	17	4	2	5	1	75	6	605

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	32	13	8	12	5	65	21	77
2017	Non-visible minority	33	40	12	8	4	2	75	13	599
2014	Visible minority	33	25	21	8	12	1	58	20	62
2014	Non-visible minority	39	36	13	5	4	3	77	9	606
2011	Visible minority	17	31	15	19	12	6	52	33	61
2011	Non-visible minority	34	38	14	6	5	3	75	11	555

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	36	8	4	10	1	77	15	77
2017	Non-visible minority	47	35	7	6	5	0	82	11	598
2014	Visible minority	45	36	6	3	10	0	81	13	62
2014	Non-visible minority	49	34	6	5	5	0	83	10	604
2011	Visible minority	29	48	13	6	2	2	78	8	61
2011	Non-visible minority	44	37	8	6	5	0	82	11	553
2008	Visible minority	48	30	10	2	10	0	78	12	60
2008	Non-visible minority	36	38	9	10	7	0	74	17	466

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	26	10	14	17	8	6	52	37	77
2017	Non-visible minority	21	25	15	17	14	3	4	50	33	598
2014	Visible minority	24	32	14	5	15	6	4	63	22	61
2014	Non-visible minority	23	28	14	16	14	3	2	54	32	605

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	37	8	0	1	2	0	90	1	76
2017	Non-visible minority	52	34	7	3	1	2	0	88	4	596
2014	Visible minority	51	34	4	6	1	3	0	88	8	62
2014	Non-visible minority	60	30	6	2	1	2	0	91	3	606
2011	Visible minority	42	33	12	5	0	8	0	82	5	61
2011	Non-visible minority	55	30	8	2	1	3	1	88	4	554

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	32	11	7	11	3	0	70	18	76
2017	Non-visible minority	43	32	10	8	4	2	1	77	12	596
2014	Visible minority	38	30	12	10	2	5	3	74	13	62
2014	Non-visible minority	51	31	7	6	3	2	0	84	9	606
2011	Visible minority	29	37	16	8	7	2	2	68	15	61
2011	Non-visible minority	47	31	7	7	4	3	1	81	12	553
2008	Visible minority	42	22	8	15	10	3	0	66	26	60
2008	Non-visible minority	36	38	9	9	4	3	0	76	14	464

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	22	19	9	16	11	0	50	29	76
2017	Non-visible minority	32	31	15	10	6	6	0	67	17	597
2014	Visible minority	29	37	10	16	8	0	0	66	24	61
2014	Non-visible minority	33	34	15	8	5	5	1	71	13	606
2011	Visible minority	13	32	24	9	10	12	0	51	21	59
2011	Non-visible minority	26	30	20	11	5	7	1	61	18	553

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	18	15	12	24	21	1	35	46	76
2017	Non-visible minority	16	19	14	18	18	12	2	41	42	597
2014	Visible minority	12	30	3	22	21	10	2	48	49	62
2014	Non-visible minority	17	20	15	19	17	10	2	42	41	606
2011	Visible minority	11	8	26	20	27	6	2	21	51	61
2011	Non-visible minority	15	18	20	13	16	14	4	41	35	555

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	37	8	17	4	72	21	76
2017	Non-visible minority	32	46	4	13	6	78	18	599
2014	Visible minority	33	41	11	10	5	74	15	62
2014	Non-visible minority	30	46	5	14	5	76	19	606
2011	Visible minority	28	59	2	7	4	88	11	61
2011	Non-visible minority	31	50	2	12	4	82	16	556
2008	Visible minority	27	53	5	8	7	80	15	60
2008	Non-visible minority	31	46	2	14	6	77	21	465

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	34	12	16	4	69	20	77
2017	Non-visible minority	40	34	6	13	7	74	20	599
2014	Visible minority	47	40	2	7	5	86	12	62
2014	Non-visible minority	42	37	6	9	7	78	16	606
2011	Visible minority	36	48	5	10	2	83	11	61
2011	Non-visible minority	41	36	7	9	6	78	15	552

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	31	6	14	5	1	74	20	76
2017	Non-visible minority	45	37	7	6	4	0	83	10	598
2014	Visible minority	41	43	5	7	3	0	84	10	62
2014	Non-visible minority	49	34	6	8	3	0	83	11	605

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	22	3	0	1	0	1	96	1	77
2017	Non-visible minority	76	16	3	3	1	1	1	94	4	598
2014	Visible minority	76	19	0	2	2	0	2	97	3	62
2014	Non-visible minority	74	17	3	3	1	0	1	92	4	606
2011	Visible minority	76	24	0	0	0	0	0	100	0	61
2011	Non-visible minority	76	16	3	3	0	1	1	94	3	554
2008	Visible minority	75	18	2	2	2	0	2	95	3	60
2008	Non-visible minority	74	19	2	2	2	0	1	94	4	465

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	22	7	3	1	0	0	89	4	77
2017	Non-visible minority	68	18	5	4	3	0	2	88	7	595
2014	Visible minority	80	14	2	0	2	0	3	97	2	62
2014	Non-visible minority	69	16	5	6	3	0	1	86	9	603
2011	Visible minority	79	17	0	2	3	0	0	95	5	61
2011	Non-visible minority	72	14	4	5	2	1	2	89	7	556
2008	Visible minority	77	12	2	7	0	0	3	91	7	60
2008	Non-visible minority	75	14	3	5	3	0	1	89	8	464

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	78	12	5	1	1	0	3	92	2	76
2017	Non-visible minority	70	12	7	4	3	0	3	86	7	599
2014	Visible minority	71	18	2	0	0	2	8	98	0	62
2014	Non-visible minority	70	11	7	3	4	1	4	86	7	606
2011	Visible minority	74	9	3	3	3	0	6	89	7	61
2011	Non-visible minority	71	11	5	4	3	1	5	87	7	554
2008	Visible minority	67	12	3	3	2	0	13	90	6	60
2008	Non-visible minority	70	10	6	3	3	0	8	87	6	466

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	85	10	3	0	1	1	0	96	1	77
2017	Non-visible minority	81	9	4	1	1	0	4	94	2	598
2014	Visible minority	79	14	2	0	1	0	4	97	1	62
2014	Non-visible minority	80	7	3	1	3	0	5	91	5	606
2011	Visible minority	77	13	5	1	2	0	2	92	3	61
2011	Non-visible minority	80	8	4	0	2	1	5	93	3	555
2008	Visible minority	82	2	5	3	2	0	7	89	5	60
2008	Non-visible minority	81	5	4	1	2	1	6	92	4	465

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	71	20	5	0	1	1	1	93	1	77
2017	Non-visible minority	63	15	9	4	2	2	6	84	6	598
2014	Visible minority	64	21	2	2	2	0	11	94	4	62
2014	Non-visible minority	63	14	9	3	3	1	7	83	6	606

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	13	8	0	3	2	1	89	3	76
2017	Non-visible minority	67	15	6	2	2	4	4	89	5	599
2014	Visible minority	67	21	5	3	0	2	3	92	3	62
2014	Non-visible minority	62	17	8	3	3	3	4	85	6	605
2011	Visible minority	72	17	2	3	2	2	3	93	5	61
2011	Non-visible minority	69	16	6	2	2	1	4	90	4	555
2008	Visible minority	70	15	5	2	3	0	5	89	5	60
2008	Non-visible minority	66	15	7	3	2	3	4	87	6	466

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	26	74	77
2017	Non-visible minority	21	79	599
2014	Visible minority	26	74	62
2014	Non-visible minority	19	81	602

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	20
2017	Non-visible minority	61	123
2014	Visible minority	43	16
2014	Non-visible minority	64	114

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	20
2017	Non-visible minority	53	123
2014	Visible minority	70	16
2014	Non-visible minority	54	114

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	123
2014	Non-visible minority	8	114

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	20
2014	Visible minority	16
2014	Non-visible minority	114

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	20
2017	Non-visible minority	7	123
2014	Visible minority	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	123
2014	Non-visible minority	7	114

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	24	20
2017	Non-visible minority	50	123
2014	Visible minority	37	16
2014	Non-visible minority	50	114

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	20
2017	Non-visible minority	43	123
2014	Visible minority	43	16
2014	Non-visible minority	36	114

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	20
2017	Non-visible minority	41	123
2014	Visible minority	39	16
2014	Non-visible minority	47	114

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	20
2017	Non-visible minority	38	123
2014	Visible minority	31	16
2014	Non-visible minority	37	114

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	34	123
2014	Visible minority	38	16
2014	Non-visible minority	33	114

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	20
2017	Non-visible minority	61	123
2014	Visible minority	58	16
2014	Non-visible minority	48	114

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	24	20
2017	Non-visible minority	45	123
2014	Visible minority	37	16
2014	Non-visible minority	34	114

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	123
2014	Visible minority	0	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	16	123
2014	Visible minority	0	16
2014	Non-visible minority	10	114

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	20
2017	Non-visible minority	13	123
2014	Non-visible minority	10	114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	41	20
2017	Non-visible minority	48	123
2014	Visible minority	44	16
2014	Non-visible minority	44	114

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	20
2017	Non-visible minority	28	123
2014	Visible minority	30	16
2014	Non-visible minority	40	114

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	123
2014	Non-visible minority	16	114

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	20
2017	Non-visible minority	56	123
2014	Visible minority	40	15
2014	Non-visible minority	69	114

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	30	123
2014	Non-visible minority	29	114

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	20
2017	Non-visible minority	7	123
2014	Non-visible minority	15	114

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	21	123
2014	Non-visible minority	15	114

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	9	123
2014	Visible minority	0	15
2014	Non-visible minority	8	114

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	123
2014	Non-visible minority	7	114

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	123
2014	Non-visible minority	8	114

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	123
2014	Non-visible minority	10	114

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	20
2017	Non-visible minority	21	123
2014	Non-visible minority	19	114

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	115
2014	Non-visible minority	13	105

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	115
2014	Non-visible minority	20	105

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	115
2014	Visible minority	0	13
2014	Non-visible minority	11	105

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	11	115
2014	Non-visible minority	9	105

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	115
2014	Visible minority	0	13
2014	Non-visible minority	14	105

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19
2017	Non-visible minority	4	115
2014	Visible minority	0	13
2014	Non-visible minority	5	105

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	8	115
2014	Visible minority	0	13
2014	Non-visible minority	7	105

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	115

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	17	115
2014	Non-visible minority	12	105

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	31	115
2014	Visible minority	47	13
2014	Non-visible minority	28	105

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	115
2014	Non-visible minority	12	105

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	47	115
2014	Visible minority	49	13
2014	Non-visible minority	43	105

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	19
2017	Non-visible minority	53	115
2014	Visible minority	57	13
2014	Non-visible minority	52	105

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	115

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	115
2014	Non-visible minority	11	105

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	95	5	19
2017	Non-visible minority	94	6	122

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	15	21	9	11	25	9	38	31	77
2017	Non-visible minority	14	16	17	9	11	25	8	45	30	599
2014	Visible minority	14	12	19	14	14	22	5	37	38	62
2014	Non-visible minority	12	16	20	9	9	30	5	43	26	605

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	25	22	4	11	15	1	56	18	77
2017	Non-visible minority	27	35	17	6	7	7	1	68	14	599
2014	Visible minority	21	17	21	12	14	14	2	45	30	62
2014	Non-visible minority	23	26	21	8	7	15	1	58	17	604
2011	Visible minority	14	32	26	9	5	13	2	54	15	61
2011	Non-visible minority	33	29	15	7	6	9	1	69	14	554

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	18	82	76
2017	Non-visible minority	8	92	597
2014	Visible minority	15	85	62
2014	Non-visible minority	7	93	605

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	38	45
2014	Non-visible minority	34	40

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	84	13
2017	Non-visible minority	81	45
2014	Non-visible minority	80	40

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	45
2014	Non-visible minority	40

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	45
2014	Non-visible minority	40

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	45

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	61	13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	45
2014	Non-visible minority	0	40

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	20	45
2014	Non-visible minority	14	40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	13
2017	Non-visible minority	32	45
2014	Non-visible minority	43	40

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	0	45

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	45
2014	Non-visible minority	13	40

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	45
2014	Non-visible minority	35	40

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2017	Non-visible minority	0	45

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	24	45
2014	Non-visible minority	16	40

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Visible minority	13
2017	Non-visible minority	45
2014	Non-visible minority	40

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	45
2014	Non-visible minority	13	40

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	39	45
2014	Non-visible minority	35	40

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	25	45
2014	Non-visible minority	18	40

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13
2014	Non-visible minority	13	40

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	26	45
2014	Non-visible minority	18	40

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	12	40

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	77	13
2017	Non-visible minority	48	45
2014	Non-visible minority	52	40

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	14	42

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	35

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2014	Non-visible minority	0	35

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	15	42

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	36	42
2014	Non-visible minority	35	35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	13	42
2014	Non-visible minority	15	35

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	49	42
2014	Non-visible minority	46	35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	68	12
2017	Non-visible minority	67	42
2014	Non-visible minority	67	35

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	12
2017	Non-visible minority	0	42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	42

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	13
2017	Non-visible minority	98	2	45

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	14	17	4	14	32	10	41	30	77
2017	Non-visible minority	14	14	21	3	5	34	9	50	14	597
2014	Visible minority	15	11	26	8	7	26	7	38	23	62
2014	Non-visible minority	12	13	23	3	4	39	6	47	12	605

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	14	8	11	15	0	61	22	77
2017	Non-visible minority	30	30	19	3	4	12	2	70	9	594
2014	Visible minority	28	26	14	8	12	11	2	61	23	62
2014	Non-visible minority	28	26	19	3	3	19	1	68	8	604
2011	Visible minority	21	29	22	9	7	13	0	57	18	60
2011	Non-visible minority	37	32	13	3	2	13	0	80	5	553

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	21	79	77
2017	Non-visible minority	19	81	597
2014	Visible minority	14	86	62
2014	Non-visible minority	14	86	606

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	89	11	16
2017	Non-visible minority	77	23	112
2014	Non-visible minority	75	25	86

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	27	6	8	19	0	67	27	14
2017	Non-visible minority	46	28	6	12	7	1	75	19	87
2014	Non-visible minority	55	30	6	7	1	2	86	8	65

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	44	18	7	4	2	2	70	12	76
2017	Non-visible minority	20	52	8	8	4	2	6	78	13	599
2014	Visible minority	19	61	5	8	5	0	3	82	13	62
2014	Non-visible minority	23	51	10	7	3	1	5	79	10	606
2011	Visible minority	19	50	15	8	3	2	3	72	12	61
2011	Non-visible minority	23	50	8	7	2	1	8	80	11	556
2008	Visible minority	15	37	10	13	8	0	17	62	26	60
2008	Non-visible minority	14	29	10	7	6	4	30	65	20	466

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	12	22	18	11	20	4	33	38	75
2017	Non-visible minority	7	19	19	15	12	22	6	36	37	597
2014	Visible minority	8	29	25	8	8	18	5	47	21	62
2014	Non-visible minority	5	19	25	12	7	24	6	35	28	604
2011	Visible minority	11	18	24	15	15	14	3	35	36	61
2011	Non-visible minority	7	20	22	13	11	19	8	37	33	555

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	15	5	8	9	2	68	15	76
2017	Non-visible minority	32	28	14	4	3	14	6	75	8	599
2014	Visible minority	29	32	14	4	8	8	5	70	14	62
2014	Non-visible minority	32	30	15	4	2	13	5	75	7	604
2011	Visible minority	31	25	15	5	5	16	3	69	12	61
2011	Non-visible minority	31	27	13	5	3	12	8	73	10	554
2008	Visible minority	18	20	13	5	3	23	17	64	14	60
2008	Non-visible minority	17	23	12	1	4	13	30	71	9	466

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	24	18	7	7	16	2	61	17	76
2017	Non-visible minority	27	29	13	6	5	15	5	69	14	599
2014	Visible minority	21	31	23	5	5	11	5	61	12	62
2014	Non-visible minority	25	30	16	7	3	14	4	67	13	604
2011	Visible minority	23	32	12	10	3	17	3	69	17	60
2011	Non-visible minority	28	26	16	7	3	13	7	67	13	553
2008	Visible minority	15	27	15	5	3	18	17	64	13	60
2008	Non-visible minority	19	21	13	6	5	9	27	63	16	463

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	22	1	13	10	5	0	74	25	77
2017	Non-visible minority	50	26	8	7	9	1	0	76	16	599

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	24	12	8	7	3	0	73	15	77
2017	Non-visible minority	55	22	9	5	6	2	1	79	12	599

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	35	19	13	10	6	0	54	25	77
2017	Non-visible minority	17	40	16	13	10	4	0	59	24	597

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	35	14	17	16	2	0	51	35	77
2017	Non-visible minority	15	36	18	17	13	2	0	51	30	598

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	21	25	21	15	0	5	37	37	77
2017	Non-visible minority	21	24	20	17	16	0	2	46	33	596

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	23	28	24	13	0	2	34	38	77
2017	Non-visible minority	9	21	27	23	19	0	0	30	42	598

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	36	17	16	4	0	5	61	21	77
2017	Non-visible minority	23	31	25	10	7	0	3	56	18	594

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	19	24	25	13	1	6	33	41	76
2017	Non-visible minority	14	23	24	16	21	1	1	38	38	597

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	18	18	8	13	1	15	54	25	77
2017	Non-visible minority	25	24	18	12	13	1	6	54	27	597

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	23	25	12	10	0	0	53	22	77
2017	Non-visible minority	19	28	25	16	12	0	0	47	28	594

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	26	22	14	7	0	4	56	21	76
2017	Non-visible minority	29	30	21	10	7	1	2	61	18	594

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	31	19	13	1	1	6	64	16	77
2017	Non-visible minority	36	33	17	7	5	1	1	71	13	594

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	13	16	7	0	3	62	24	76
2017	Non-visible minority	42	31	14	6	6	0	1	74	12	594

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	25	19	13	8	0	3	59	22	76
2017	Non-visible minority	33	35	19	8	4	0	1	69	12	594

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	22	13	7	3	0	3	76	10	76
2017	Non-visible minority	54	24	12	6	4	0	1	78	10	598

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	20	5	6	8	1	5	79	15	77
2017	Non-visible minority	71	12	6	4	4	1	2	85	8	598

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	26	14	4	6	0	4	75	11	77
2017	Non-visible minority	46	30	15	6	3	0	1	76	9	595

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	23	9	9	8	0	4	73	18	77
2017	Non-visible minority	59	19	9	5	6	1	1	79	12	599

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	8	9	1	1	0	29	84	4	76
2017	Non-visible minority	52	14	7	2	1	0	23	86	4	597

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	25	9	1	1	0	8	88	3	75
2017	Non-visible minority	58	23	9	4	1	1	4	86	5	595

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	12	12	1	4	1	7	81	6	76
2017	Non-visible minority	76	13	4	1	2	1	3	92	3	598

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	32	12	6	1	0	5	81	7	77
2017	Non-visible minority	51	30	12	3	2	0	2	82	5	596

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	28	40	16	10	1	0	33	26	77
2017	Non-visible minority	7	20	41	20	11	0	1	28	31	598

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	5	21	56	15	4	0	0	18	26	77
2017	Non-visible minority	11	24	41	16	8	0	0	24	35	593

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	10	21	10	18	3	1	38	62	77
2017	Non-visible minority	30	22	18	11	15	4	0	31	69	598

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	46
2017	Non-visible minority	24	389

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	44	46
2017	Non-visible minority	38	389

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	46
2017	Non-visible minority	13	389

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	46
2017	Non-visible minority	23	389

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	46
2017	Non-visible minority	7	389

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	46
2017	Non-visible minority	55	389

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	7	41	24	11	2	15	44
2017	Non-visible minority	8	45	21	9	6	11	383

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	12	27	17	19	0	13	28	41	46
2017	Non-visible minority	12	23	13	18	24	2	9	38	48	387

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	0	7	14	20	50	0	9	8	78	45
2017	Non-visible minority	2	10	10	13	56	1	9	13	76	390

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.