2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 49 14 10 6 0 0 70 16 53
2017 Not a person with a disability 41 42 8 6 2 0 0 83 8 626
2014 Person with a disability 29 28 20 15 8 0 0 58 22 37
2014 Not a person with a disability 43 40 8 6 2 0 0 83 9 635
2011 Person with a disability 27 38 9 19 6 0 0 65 26 32
2011 Not a person with a disability 42 41 8 6 3 0 0 83 8 579
2008 Person with a disability 25 45 20 5 5 0 0 70 10 20
2008 Not a person with a disability 43 38 9 7 3 0 0 81 10 509

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 26 19 6 22 0 2 52 29 53
2017 Not a person with a disability 29 38 11 11 11 0 0 67 22 625

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 48 6 4 2 0 0 88 6 53
2017 Not a person with a disability 60 31 6 2 1 0 0 91 3 622
2014 Person with a disability 55 34 6 3 2 0 0 89 5 37
2014 Not a person with a disability 71 22 4 1 1 0 0 94 2 635
2011 Person with a disability 59 25 12 3 0 0 0 84 3 32
2011 Not a person with a disability 70 24 5 1 0 0 0 94 1 582

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 44 10 6 9 0 2 74 15 52
2017 Not a person with a disability 45 40 8 4 2 0 0 85 7 621
2014 Person with a disability 42 22 19 6 11 0 0 64 17 37
2014 Not a person with a disability 47 38 8 5 2 0 0 85 7 635
2011 Person with a disability 29 52 10 3 6 0 0 81 9 32
2011 Not a person with a disability 47 38 8 5 1 0 0 86 6 580
2008 Person with a disability 30 40 20 5 5 0 0 70 10 20
2008 Not a person with a disability 47 39 6 6 3 0 0 85 9 509

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 27 14 9 22 0 0 54 32 53
2017 Not a person with a disability 34 33 15 9 8 1 0 68 17 625
2014 Person with a disability 28 15 8 25 24 0 0 43 49 37
2014 Not a person with a disability 32 36 13 13 5 1 0 69 18 632
2011 Person with a disability 33 26 15 10 12 3 0 61 24 32
2011 Not a person with a disability 31 38 14 9 7 0 0 70 16 580

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 25 10 10 24 0 0 56 34 53
2017 Not a person with a disability 34 34 14 10 8 1 0 69 17 625
2014 Person with a disability 23 16 14 20 27 0 0 39 48 37
2014 Not a person with a disability 33 36 12 12 6 0 0 69 19 633
2011 Person with a disability 28 33 13 11 16 0 0 60 27 31
2011 Not a person with a disability 30 40 12 11 6 0 0 71 17 581
2008 Person with a disability 30 30 20 15 5 0 0 60 20 20
2008 Not a person with a disability 26 40 12 14 8 0 0 66 22 508

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 27 17 6 24 2 0 52 31 53
2017 Not a person with a disability 33 25 16 11 9 5 1 62 21 624
2014 Person with a disability 20 26 14 12 26 0 3 46 39 37
2014 Not a person with a disability 38 24 13 12 9 4 1 65 21 634
2011 Person with a disability 36 28 7 3 20 6 0 69 24 32
2011 Not a person with a disability 34 28 14 10 8 4 1 66 20 580
2008 Person with a disability 15 40 15 15 10 5 0 58 26 20
2008 Not a person with a disability 31 28 13 12 6 8 2 66 19 509
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 27 12 4 18 0 0 66 22 53
2017 Not a person with a disability 46 27 11 7 7 2 1 75 14 625
2014 Person with a disability 26 27 6 18 21 3 0 54 40 37
2014 Not a person with a disability 49 25 8 9 6 2 1 77 15 635
2011 Person with a disability 31 38 9 12 10 0 0 69 21 32
2011 Not a person with a disability 40 32 14 8 5 2 0 73 13 579
2008 Person with a disability 30 25 25 15 5 0 0 55 20 20
2008 Not a person with a disability 39 33 12 8 6 3 1 74 14 509

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 27 11 14 14 4 0 59 29 53
2017 Not a person with a disability 40 30 11 10 8 1 1 71 18 624
2014 Person with a disability 27 23 8 17 22 3 0 52 40 37
2014 Not a person with a disability 39 30 10 10 8 1 1 71 19 634
2011 Person with a disability 34 23 9 21 10 3 0 59 32 32
2011 Not a person with a disability 34 35 12 10 7 0 1 70 18 580
2008 Person with a disability 30 25 15 20 10 0 0 55 30 20
2008 Not a person with a disability 33 34 11 12 9 1 0 68 21 509

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 23 8 9 24 0 0 59 33 53
2017 Not a person with a disability 49 24 11 7 8 0 0 74 15 625
2014 Person with a disability 28 20 25 9 18 0 0 48 27 37
2014 Not a person with a disability 50 28 9 7 6 0 0 78 13 635

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 25 15 6 16 6 0 60 24 53
2017 Not a person with a disability 39 31 12 7 6 4 0 74 13 626
2014 Person with a disability 34 26 8 10 19 3 0 63 29 37
2014 Not a person with a disability 41 28 14 8 5 4 0 72 13 635
2011 Person with a disability 28 28 25 6 6 7 0 60 13 32
2011 Not a person with a disability 38 29 15 7 6 3 1 70 14 580

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 18 18 11 19 0 0 52 30 53
2017 Not a person with a disability 33 31 12 12 10 1 0 65 23 625
2014 Person with a disability 23 23 19 17 19 0 0 45 36 37
2014 Not a person with a disability 32 32 13 12 10 1 0 65 22 635
2011 Person with a disability 37 25 12 13 10 4 0 64 23 32
2011 Not a person with a disability 27 35 14 10 11 2 0 64 22 578
2008 Person with a disability 20 20 25 30 5 0 0 40 35 20
2008 Not a person with a disability 25 34 11 14 15 1 0 60 29 508

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 16 23 12 19 4 0 44 32 53
2017 Not a person with a disability 22 30 16 15 12 5 0 55 29 625
2014 Person with a disability 9 27 16 22 20 5 0 39 45 37
2014 Not a person with a disability 23 29 15 18 11 5 0 54 30 633
2011 Person with a disability 16 15 28 15 16 10 0 34 34 32
2011 Not a person with a disability 15 35 18 17 10 5 0 52 29 580
2008 Person with a disability 20 5 30 25 15 5 0 26 42 20
2008 Not a person with a disability 16 31 14 21 14 5 1 49 37 508

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 21 21 11 22 4 0 44 34 53
2017 Not a person with a disability 23 27 14 14 15 7 0 54 31 626
2014 Person with a disability 12 22 5 12 40 8 0 37 57 37
2014 Not a person with a disability 21 25 17 15 15 7 0 50 32 634
2011 Person with a disability 28 15 15 17 13 12 0 49 34 32
2011 Not a person with a disability 17 32 15 15 13 8 0 53 31 580
2008 Person with a disability 20 15 20 15 10 20 0 44 31 20
2008 Not a person with a disability 16 28 14 12 18 12 0 50 34 508

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 30 13 14 23 2 0 49 37 52
2017 Not a person with a disability 18 30 14 20 15 3 0 50 36 622
2014 Person with a disability 7 32 25 11 22 3 0 40 34 37
2014 Not a person with a disability 19 31 16 18 13 3 0 51 32 634
2011 Person with a disability 27 18 13 22 13 7 0 49 38 32
2011 Not a person with a disability 16 34 16 18 12 4 0 52 32 579
2008 Person with a disability 10 40 25 15 10 0 0 50 25 20
2008 Not a person with a disability 19 32 13 21 13 3 0 53 34 508
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 22 13 14 24 0 2 47 39 53
2017 Not a person with a disability 24 34 16 13 13 0 0 58 26 626
2014 Person with a disability 23 19 6 18 34 0 0 42 52 37
2014 Not a person with a disability 22 38 15 13 12 0 0 60 25 635
2011 Person with a disability 18 38 19 12 12 0 0 57 25 32
2011 Not a person with a disability 19 41 14 15 10 1 0 61 25 582

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 31 9 20 11 0 0 60 30 53
2017 Not a person with a disability 33 40 12 9 4 1 0 74 13 624

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 8 15 21 35 15 0 17 65 53
2017 Not a person with a disability 9 17 14 21 19 19 1 32 50 626
2014 Person with a disability 6 24 17 19 26 6 2 32 49 37
2014 Not a person with a disability 7 18 18 21 18 17 2 31 48 635

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 30 12 10 20 0 2 57 30 53
2017 Not a person with a disability 33 35 11 10 9 0 1 69 19 622
2014 Person with a disability 25 26 13 17 19 0 0 51 36 37
2014 Not a person with a disability 38 33 10 10 8 1 0 72 18 635
2011 Person with a disability 27 45 16 3 10 0 0 72 12 32
2011 Not a person with a disability 27 42 12 12 5 0 0 70 18 579
2008 Person with a disability 25 30 20 20 5 0 0 55 25 20
2008 Not a person with a disability 29 39 10 13 7 1 0 69 20 509

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 36 24 12 11 7 4 7 66 20 97
2014 Not a person with a disability 23 45 5 8 5 3 10 79 15 99

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 15 22 12 2 0 51 34 53
2017 Not a person with a disability 27 35 11 16 9 3 1 64 25 626
2014 Person with a disability 33 19 14 20 14 0 0 52 34 37
2014 Not a person with a disability 25 42 13 14 6 1 1 68 20 635
2011 Person with a disability 30 38 15 7 7 4 0 71 14 32
2011 Not a person with a disability 31 39 11 13 4 1 0 71 18 580
2008 Person with a disability 30 40 20 0 10 0 0 70 10 20
2008 Not a person with a disability 28 40 10 13 7 2 1 70 20 506

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 20 14 16 20 14 0 42 42 53
2017 Not a person with a disability 24 27 13 13 11 12 1 58 27 625
2014 Person with a disability 27 19 8 20 17 9 0 50 41 37
2014 Not a person with a disability 24 28 15 12 10 10 1 59 25 634
2011 Person with a disability 24 18 19 20 10 9 0 47 33 32
2011 Not a person with a disability 30 26 12 12 10 8 1 62 24 578
2008 Person with a disability 40 15 15 10 20 0 0 55 30 20
2008 Not a person with a disability 26 28 10 14 11 9 1 60 29 506

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 32 9 25 16 0 2 49 42 53
2017 Not a person with a disability 27 39 10 15 8 0 0 67 23 625
2014 Person with a disability 12 32 20 14 17 0 6 46 33 37
2014 Not a person with a disability 27 38 10 17 8 0 0 65 25 635
2011 Person with a disability 21 39 15 16 6 0 3 62 23 32
2011 Not a person with a disability 29 44 10 11 5 0 1 73 16 581
2008 Person with a disability 25 35 10 0 25 0 5 63 26 20
2008 Not a person with a disability 20 46 10 14 9 0 0 67 23 508

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 36 15 12 4 0 0 69 16 53
2017 Not a person with a disability 53 33 7 5 2 0 0 86 7 625
2014 Person with a disability 47 28 5 12 8 0 0 75 20 37
2014 Not a person with a disability 51 35 8 5 1 0 0 86 6 633
2011 Person with a disability 48 28 9 12 3 0 0 76 16 32
2011 Not a person with a disability 52 34 8 4 2 0 0 86 5 581
2008 Person with a disability 50 40 5 0 5 0 0 90 5 20
2008 Not a person with a disability 49 36 8 6 1 0 0 85 7 508

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 25 10 16 4 0 2 69 21 53
2017 Not a person with a disability 59 30 5 4 2 0 0 89 6 625
2014 Person with a disability 56 20 8 5 11 0 0 75 17 37
2014 Not a person with a disability 56 33 5 3 2 0 0 89 5 635
2011 Person with a disability 45 42 3 9 0 0 0 88 9 32
2011 Not a person with a disability 56 34 4 4 1 0 0 90 6 581
2008 Person with a disability 50 40 5 5 0 0 0 90 5 20
2008 Not a person with a disability 51 40 4 3 2 0 0 91 5 509

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 18 19 17 34 0 0 31 51 53
2017 Not a person with a disability 21 30 13 16 16 3 0 53 34 625
2014 Person with a disability 12 31 12 14 31 0 0 43 45 37
2014 Not a person with a disability 18 32 15 18 14 3 0 51 33 634
2011 Person with a disability 24 26 13 15 19 0 3 51 35 32
2011 Not a person with a disability 23 30 15 16 14 1 1 54 30 580
2008 Person with a disability 11 53 11 11 16 0 0 63 26 19
2008 Not a person with a disability 14 36 18 16 16 1 0 50 32 508

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 10 11 19 42 2 2 26 63 53
2017 Not a person with a disability 16 24 13 15 27 3 2 42 45 626
2014 Person with a disability 9 6 9 19 57 0 0 15 76 37
2014 Not a person with a disability 14 20 15 18 27 3 4 36 48 633
2011 Person with a disability 12 16 27 15 28 0 3 28 44 32
2011 Not a person with a disability 13 26 12 19 25 2 2 41 46 579
2008 Person with a disability 20 15 20 20 20 5 0 37 42 20
2008 Not a person with a disability 11 27 14 21 24 3 1 39 46 507

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 17 21 12 19 2 0 47 32 52
2017 Not a person with a disability 29 40 12 11 8 0 0 69 19 622
2014 Person with a disability 18 30 8 15 29 0 0 47 44 37
2014 Not a person with a disability 21 41 12 14 11 0 0 63 25 634
2011 Person with a disability 37 20 12 22 6 0 3 58 29 32
2011 Not a person with a disability 31 41 10 11 6 0 0 73 18 580

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 20 21 14 19 2 0 46 33 53
2017 Not a person with a disability 31 34 17 10 7 0 0 65 17 623
2014 Person with a disability 20 25 15 15 25 0 0 45 40 37
2014 Not a person with a disability 29 37 12 12 8 0 0 67 21 632

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 32 13 6 27 2 2 52 34 53
2017 Not a person with a disability 28 39 12 12 8 0 0 67 20 622
2014 Person with a disability 22 18 17 14 29 0 0 40 43 37
2014 Not a person with a disability 28 40 12 12 8 0 0 68 20 634
2011 Person with a disability 32 40 16 10 3 0 0 72 13 32
2011 Not a person with a disability 31 44 11 10 3 1 1 76 13 581

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 19 10 13 32 4 0 43 47 53
2017 Not a person with a disability 20 34 21 12 10 4 0 56 22 625

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 22 13 9 29 0 2 48 39 53
2017 Not a person with a disability 34 32 12 12 8 0 1 67 21 625
2014 Person with a disability 28 15 9 24 24 0 0 43 48 37
2014 Not a person with a disability 38 31 11 12 7 0 0 69 19 635
2011 Person with a disability 38 24 10 12 16 0 0 61 28 32
2011 Not a person with a disability 37 38 10 8 6 0 0 76 14 578

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 11 2 5 47 4 15 33 65 52
2017 Not a person with a disability 13 15 12 13 32 3 12 33 53 625
2014 Person with a disability 10 11 13 8 46 2 10 23 62 37
2014 Not a person with a disability 9 13 10 19 34 2 14 26 62 635
2011 Person with a disability 28 25 12 12 17 3 3 57 30 32
2011 Not a person with a disability 22 23 9 14 19 2 11 52 38 580
2008 Person with a disability 25 5 0 20 35 5 10 35 65 20
2008 Not a person with a disability 17 19 5 14 34 2 9 40 55 509

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 33 17 18 8 0 0 57 26 53
2017 Not a person with a disability 21 35 21 13 9 0 1 56 23 626
2014 Person with a disability 16 34 22 18 11 0 0 49 29 37
2014 Not a person with a disability 25 32 19 13 11 0 1 57 24 635
2011 Person with a disability 21 38 22 6 13 0 0 59 19 32
2011 Not a person with a disability 20 32 25 12 10 0 1 53 22 582
2008 Person with a disability 10 60 10 10 10 0 0 70 20 20
2008 Not a person with a disability 14 31 22 16 17 0 0 45 33 507

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 25 4 8 20 4 2 66 30 53
2017 Not a person with a disability 50 21 9 6 6 4 4 78 13 625
2014 Person with a disability 30 33 5 11 18 3 0 65 30 37
2014 Not a person with a disability 49 24 8 6 7 3 4 78 14 635
2011 Person with a disability 49 19 12 6 6 7 0 73 13 32
2011 Not a person with a disability 48 28 8 6 6 1 3 79 12 581

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 29 30 41 53
2017 Not a person with a disability 18 48 34 625
2014 Person with a disability 29 38 33 37
2014 Not a person with a disability 17 50 33 633
2011 Person with a disability 22 44 34 32
2011 Not a person with a disability 18 50 32 582

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 0 7 30 29 6 28 15
2017 Not a person with a disability 10 11 40 23 5 10 115
2014 Person with a disability 9 0 62 18 9999 11 11
2014 Not a person with a disability 16 10 37 26 9999 12 114
2011 Not a person with a disability 19 17 30 26 9999 7 106
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 37 10 10 8 0 0 71 19 53
2017 Not a person with a disability 47 35 10 4 3 0 0 83 7 624
2014 Person with a disability 39 30 9 14 7 0 0 69 22 37
2014 Not a person with a disability 43 39 10 5 3 1 0 82 8 635
2011 Person with a disability 30 51 9 3 3 3 0 84 6 32
2011 Not a person with a disability 38 42 11 6 3 1 0 80 9 580
2008 Person with a disability 35 35 25 0 5 0 0 70 5 20
2008 Not a person with a disability 43 42 6 4 3 2 0 86 7 508

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 29 18 11 15 4 2 53 28 49
2017 Not a person with a disability 25 37 21 10 6 1 0 63 17 625
2014 Person with a disability 28 34 18 9 11 0 0 63 20 37
2014 Not a person with a disability 26 39 18 8 6 3 0 67 14 635
2011 Person with a disability 22 32 23 13 6 3 0 56 20 31
2011 Not a person with a disability 22 39 21 10 4 3 0 64 15 582

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 26 31 12 18 6 2 32 34 53
2017 Not a person with a disability 5 14 26 31 19 1 3 52 21 622
2014 Person with a disability 10 30 29 16 11 0 3 28 42 37
2014 Not a person with a disability 7 16 31 26 15 1 4 43 24 632
2011 Person with a disability 9 25 25 25 13 0 3 40 34 32
2011 Not a person with a disability 6 14 33 24 16 2 5 43 21 580
2008 Person with a disability 15 15 15 35 10 5 5 50 33 20
2008 Not a person with a disability 6 20 36 25 9 2 3 36 27 508

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 14 26 20 19 9 4 45 26 52
2017 Not a person with a disability 5 12 23 28 26 3 4 57 18 623
2014 Person with a disability 10 23 11 27 24 2 3 53 35 37
2014 Not a person with a disability 8 12 25 29 21 2 4 53 21 633
2011 Person with a disability 6 18 31 13 16 4 12 34 29 32
2011 Not a person with a disability 4 11 23 29 24 2 6 58 17 580
2008 Person with a disability 0 10 15 40 20 5 10 71 12 20
2008 Not a person with a disability 10 15 30 27 13 2 3 42 27 507

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 25 19 17 17 7 6 38 40 53
2017 Not a person with a disability 8 15 31 25 15 2 4 43 24 623
2014 Person with a disability 24 27 23 15 10 0 0 26 52 37
2014 Not a person with a disability 14 19 28 21 13 0 4 36 35 632
2011 Person with a disability 9 17 35 26 10 0 3 37 27 31
2011 Not a person with a disability 8 18 28 24 16 2 5 43 28 577
2008 Person with a disability 5 15 30 25 15 5 5 44 22 20
2008 Not a person with a disability 8 18 28 27 13 3 4 43 27 507

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 2 18 37 27 6 6 4 37 22 51
2017 Not a person with a disability 4 11 27 34 20 1 3 56 16 620
2014 Person with a disability 3 25 25 34 10 0 3 46 29 36
2014 Not a person with a disability 3 10 30 37 17 0 4 56 14 633
2011 Person with a disability 0 16 21 45 12 0 6 60 17 32
2011 Not a person with a disability 4 11 31 34 15 1 4 52 15 575
2008 Person with a disability 0 10 40 25 20 5 0 47 11 20
2008 Not a person with a disability 4 12 39 29 12 1 3 43 17 507

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 26 20 10 9 4 4 20 57 53
2017 Not a person with a disability 14 20 28 21 12 1 4 35 36 622
2014 Person with a disability 22 47 16 7 7 0 0 14 70 37
2014 Not a person with a disability 16 22 30 17 11 1 2 30 39 632
2011 Person with a disability 18 30 20 12 13 0 6 27 52 32
2011 Not a person with a disability 13 22 29 21 11 1 4 33 36 579
2008 Person with a disability 20 25 30 10 10 5 0 21 47 20
2008 Not a person with a disability 17 25 30 15 7 1 4 24 45 504

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 25 29 11 11 6 6 25 42 52
2017 Not a person with a disability 9 14 27 26 16 4 5 45 25 623
2014 Person with a disability 11 13 17 30 20 3 6 55 26 36
2014 Not a person with a disability 10 13 22 29 18 3 5 51 25 630
2011 Person with a disability 10 15 18 35 7 4 12 49 29 32
2011 Not a person with a disability 5 15 25 29 16 2 7 50 23 579
2008 Person with a disability 20 15 25 10 15 10 5 29 41 20
2008 Not a person with a disability 16 20 28 19 12 2 4 33 37 507

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 21 31 7 12 9 6 23 41 53
2017 Not a person with a disability 8 17 36 19 13 3 4 34 27 623
2014 Person with a disability 26 24 27 10 7 6 0 18 53 37
2014 Not a person with a disability 15 20 31 19 11 1 4 31 36 632

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 15 15 13 29 4 2 40 44 53
2017 Not a person with a disability 34 30 10 14 11 1 0 65 25 626
2014 Person with a disability 24 19 3 14 40 0 0 43 54 37
2014 Not a person with a disability 33 31 10 12 12 1 0 65 25 634

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 31 8 13 20 2 0 58 34 53
2017 Not a person with a disability 39 37 8 9 6 1 0 76 16 625
2014 Person with a disability 27 28 12 20 13 0 0 55 33 37
2014 Not a person with a disability 36 40 8 11 5 0 0 76 16 635

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 14 14 7 20 2 2 57 29 53
2017 Not a person with a disability 32 32 18 5 5 8 0 69 11 626
2014 Person with a disability 34 20 13 14 17 2 0 55 32 37
2014 Not a person with a disability 40 32 17 4 2 5 0 75 7 634

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 27 15 10 20 0 0 54 30 53
2017 Not a person with a disability 33 40 12 8 4 3 0 75 13 626
2014 Person with a disability 36 14 7 19 24 0 0 50 43 37
2014 Not a person with a disability 39 36 14 5 4 3 0 77 9 635
2011 Person with a disability 34 32 6 16 10 3 0 67 27 32
2011 Not a person with a disability 32 38 15 6 6 3 0 73 12 581

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 24 8 8 22 0 0 62 30 53
2017 Not a person with a disability 46 36 7 6 5 0 0 82 10 625
2014 Person with a disability 34 28 8 12 18 0 0 62 30 37
2014 Not a person with a disability 50 35 6 5 5 0 0 84 10 633
2011 Person with a disability 37 30 13 13 7 0 0 68 19 32
2011 Not a person with a disability 43 38 8 6 4 0 0 82 10 579
2008 Person with a disability 40 25 25 5 5 0 0 65 10 20
2008 Not a person with a disability 38 38 9 9 7 0 0 75 16 509

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 21 6 18 32 5 4 38 55 53
2017 Not a person with a disability 21 26 15 16 13 4 4 51 32 625
2014 Person with a disability 25 18 8 14 36 0 0 42 50 37
2014 Not a person with a disability 23 29 14 15 13 3 3 55 30 633

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 30 8 6 0 2 0 85 6 51
2017 Not a person with a disability 52 35 7 3 1 2 0 89 4 624
2014 Person with a disability 43 36 2 8 5 5 0 84 14 37
2014 Not a person with a disability 60 30 6 2 1 2 0 91 3 635
2011 Person with a disability 54 24 9 0 3 6 3 86 4 31
2011 Not a person with a disability 54 31 9 2 1 3 1 87 4 581

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 29 12 13 14 2 0 60 28 51
2017 Not a person with a disability 43 32 10 7 4 2 1 78 12 624
2014 Person with a disability 34 20 15 14 18 0 0 53 32 37
2014 Not a person with a disability 50 32 7 6 2 2 0 84 8 635
2011 Person with a disability 45 23 10 6 13 3 0 70 20 31
2011 Not a person with a disability 46 31 8 7 4 2 1 80 12 580
2008 Person with a disability 35 25 5 15 15 5 0 63 32 20
2008 Not a person with a disability 37 36 9 10 4 3 0 76 15 507

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 22 16 16 15 10 0 48 34 50
2017 Not a person with a disability 31 31 16 9 6 7 0 66 17 626
2014 Person with a disability 31 21 14 10 19 6 0 54 31 37
2014 Not a person with a disability 33 35 14 8 5 4 0 71 14 634
2011 Person with a disability 28 25 6 9 13 17 3 65 27 32
2011 Not a person with a disability 25 30 22 11 5 6 1 59 17 577

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 16 10 16 39 4 0 32 57 51
2017 Not a person with a disability 15 20 15 17 17 13 3 41 41 625
2014 Person with a disability 21 14 9 11 41 6 0 36 54 37
2014 Not a person with a disability 16 21 14 20 16 10 2 42 41 635
2011 Person with a disability 34 10 13 15 16 9 3 50 36 32
2011 Not a person with a disability 14 18 21 13 17 13 4 38 37 581

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 47 7 16 13 0 0 65 28 53
2017 Not a person with a disability 33 45 4 13 5 0 0 78 18 625
2014 Person with a disability 19 33 11 31 6 0 0 52 37 37
2014 Not a person with a disability 31 46 6 12 5 0 0 77 17 635
2011 Person with a disability 39 36 0 21 4 0 0 75 25 32
2011 Not a person with a disability 31 52 2 11 4 0 0 83 15 582
2008 Person with a disability 40 10 5 30 10 0 5 53 42 20
2008 Not a person with a disability 31 48 2 13 6 0 0 79 19 508

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 19 16 26 10 0 2 47 37 53
2017 Not a person with a disability 40 35 6 12 7 0 0 76 19 626
2014 Person with a disability 26 37 3 20 14 0 0 64 33 37
2014 Not a person with a disability 43 37 5 8 7 0 0 80 15 635
2011 Person with a disability 39 25 3 20 13 0 0 64 33 31
2011 Not a person with a disability 41 38 7 9 5 0 0 79 14 579

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 36 6 16 12 0 2 66 29 53
2017 Not a person with a disability 46 37 7 6 4 0 0 83 10 624
2014 Person with a disability 36 26 8 21 9 0 0 62 30 37
2014 Not a person with a disability 49 36 5 7 3 0 0 85 10 634

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 75 14 2 4 4 0 2 91 8 53
2017 Not a person with a disability 76 17 3 2 0 1 1 94 3 625
2014 Person with a disability 64 20 0 6 9 0 0 85 15 37
2014 Not a person with a disability 75 17 3 3 1 0 1 93 4 635
2011 Person with a disability 84 10 3 3 0 0 0 94 3 32
2011 Not a person with a disability 75 17 3 2 0 1 1 95 3 580
2008 Person with a disability 65 25 0 5 0 0 5 95 5 20
2008 Not a person with a disability 74 19 2 2 2 0 1 94 4 508

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 22 6 3 0 0 2 91 3 53
2017 Not a person with a disability 68 19 5 4 3 0 1 88 7 622
2014 Person with a disability 59 14 17 5 6 0 0 73 11 37
2014 Not a person with a disability 71 16 4 5 2 0 1 88 8 632
2011 Person with a disability 81 12 0 4 3 0 0 93 7 32
2011 Not a person with a disability 72 15 4 4 2 1 2 89 7 581
2008 Person with a disability 80 5 10 5 0 0 0 85 5 20
2008 Not a person with a disability 75 14 3 5 3 0 1 90 7 507

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 14 12 3 0 0 8 84 3 53
2017 Not a person with a disability 71 12 6 3 3 0 3 87 7 625
2014 Person with a disability 59 10 13 0 9 3 6 75 10 37
2014 Not a person with a disability 71 12 6 3 3 1 4 87 6 635
2011 Person with a disability 65 16 3 6 3 0 7 87 10 32
2011 Not a person with a disability 72 10 5 4 3 1 5 87 7 580
2008 Person with a disability 50 15 10 5 5 0 15 76 12 20
2008 Not a person with a disability 70 10 6 2 3 0 9 88 6 509

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 76 10 6 2 2 0 4 90 3 52
2017 Not a person with a disability 82 9 3 1 1 1 3 94 2 626
2014 Person with a disability 75 8 3 3 8 0 3 86 11 37
2014 Not a person with a disability 81 7 3 1 3 0 5 92 4 635
2011 Person with a disability 78 13 3 3 0 0 3 94 3 32
2011 Not a person with a disability 79 8 4 0 2 1 5 93 3 581
2008 Person with a disability 65 15 10 0 5 5 0 84 5 20
2008 Not a person with a disability 82 4 4 2 2 1 7 92 4 508

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 62 13 14 2 0 2 8 83 2 53
2017 Not a person with a disability 64 16 8 4 2 2 5 85 6 625
2014 Person with a disability 59 16 8 3 8 3 3 80 12 37
2014 Not a person with a disability 63 14 9 2 3 1 7 85 6 635

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 10 12 4 2 0 4 82 6 53
2017 Not a person with a disability 68 15 6 2 2 4 4 89 4 625
2014 Person with a disability 53 22 8 2 9 0 6 80 12 37
2014 Not a person with a disability 64 17 8 3 2 3 4 86 5 634
2011 Person with a disability 75 6 7 0 3 3 7 89 3 32
2011 Not a person with a disability 69 16 5 2 2 1 4 90 4 581
2008 Person with a disability 50 25 5 0 5 5 10 88 6 20
2008 Not a person with a disability 67 15 7 3 2 2 4 87 6 509

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 49 51 53
2017 Not a person with a disability 19 81 626
2014 Person with a disability 51 49 37
2014 Not a person with a disability 18 82 631

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 68 25
2017 Not a person with a disability 58 117
2014 Person with a disability 56 18
2014 Not a person with a disability 62 114

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 61 25
2017 Not a person with a disability 53 117
2014 Person with a disability 72 18
2014 Not a person with a disability 53 114

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 117
2014 Not a person with a disability 7 114

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 25
2014 Person with a disability 0 18
2014 Not a person with a disability 0 114

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 117
2014 Person with a disability 0 18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 117
2014 Not a person with a disability 7 114

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 18

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 68 25
2017 Not a person with a disability 42 117
2014 Person with a disability 36 18
2014 Not a person with a disability 51 114

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 64 25
2017 Not a person with a disability 36 117
2014 Person with a disability 45 18
2014 Not a person with a disability 37 114

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 59 25
2017 Not a person with a disability 36 117
2014 Person with a disability 67 18
2014 Not a person with a disability 44 114

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 25
2017 Not a person with a disability 36 117
2014 Person with a disability 30 18
2014 Not a person with a disability 38 114

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 52 25
2017 Not a person with a disability 27 117
2014 Person with a disability 30 18
2014 Not a person with a disability 36 114

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 68 25
2017 Not a person with a disability 59 117
2014 Person with a disability 61 18
2014 Not a person with a disability 47 114

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 25
2017 Not a person with a disability 42 117
2014 Person with a disability 24 18
2014 Not a person with a disability 36 114

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 117
2014 Not a person with a disability 0 114

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 117
2014 Not a person with a disability 8 114

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 117
2014 Person with a disability 27 18
2014 Not a person with a disability 9 114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 60 25
2017 Not a person with a disability 44 117
2014 Person with a disability 55 18
2014 Not a person with a disability 42 114

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 35 25
2017 Not a person with a disability 27 117
2014 Person with a disability 38 18
2014 Not a person with a disability 39 114

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 25
2017 Not a person with a disability 14 117
2014 Not a person with a disability 14 114

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 52 25
2017 Not a person with a disability 57 117
2014 Person with a disability 58 18
2014 Not a person with a disability 67 113

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 25
2017 Not a person with a disability 27 117
2014 Person with a disability 28 18
2014 Not a person with a disability 30 113

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 13 113

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 29 25
2017 Not a person with a disability 18 117
2014 Person with a disability 36 18
2014 Not a person with a disability 14 113

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 117
2014 Person with a disability 26 18
2014 Not a person with a disability 5 113

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 5 117
2014 Not a person with a disability 7 113

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 15 117
2014 Not a person with a disability 6 113

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 28 25
2017 Not a person with a disability 11 117
2014 Not a person with a disability 9 113

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 25
2017 Not a person with a disability 22 117
2014 Not a person with a disability 21 113

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 111
2014 Person with a disability 0 16
2014 Not a person with a disability 14 104

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 111
2014 Person with a disability 0 16
2014 Not a person with a disability 21 104

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 111
2014 Not a person with a disability 10 104

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 111
2014 Person with a disability 0 16
2014 Not a person with a disability 10 104

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 22
2017 Not a person with a disability 20 111
2014 Not a person with a disability 13 104

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 22
2017 Not a person with a disability 4 111
2014 Person with a disability 0 16
2014 Not a person with a disability 6 104

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 7 111
2014 Not a person with a disability 6 104

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 22
2017 Not a person with a disability 9 111
2014 Not a person with a disability 5 104

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 22
2017 Not a person with a disability 13 111
2014 Not a person with a disability 12 104

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 22
2017 Not a person with a disability 28 111
2014 Person with a disability 45 16
2014 Not a person with a disability 28 104

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 10 111
2014 Person with a disability 42 16
2014 Not a person with a disability 9 104

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 59 22
2017 Not a person with a disability 40 111
2014 Person with a disability 69 16
2014 Not a person with a disability 40 104

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 22

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 65 22
2017 Not a person with a disability 53 111
2014 Person with a disability 59 16
2014 Not a person with a disability 51 104

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 111

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 111
2014 Not a person with a disability 10 104

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 92 8 25
2017 Not a person with a disability 94 6 115

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 13 23 5 32 9 2 32 42 53
2017 Not a person with a disability 13 16 17 10 9 26 8 45 29 626
2014 Person with a disability 15 11 11 14 32 17 0 31 56 37
2014 Not a person with a disability 12 16 20 9 8 30 5 43 26 634

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 20 15 10 22 4 2 50 34 53
2017 Not a person with a disability 26 35 18 6 6 8 1 67 13 626
2014 Person with a disability 27 18 6 8 30 12 0 50 43 37
2014 Not a person with a disability 22 25 22 8 6 15 1 57 18 633
2011 Person with a disability 35 15 10 12 21 7 0 54 35 31
2011 Not a person with a disability 31 30 17 7 5 10 1 68 13 581

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 31 69 52
2017 Not a person with a disability 7 93 624
2014 Person with a disability 33 67 37
2014 Not a person with a disability 6 94 634

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 39 15
2017 Not a person with a disability 30 43
2014 Not a person with a disability 37 37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 87 15
2017 Not a person with a disability 80 43
2014 Person with a disability 82 12
2014 Not a person with a disability 81 37

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2017 Not a person with a disability 0 43
2014 Person with a disability 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2017 Not a person with a disability 0 43
2014 Person with a disability 0 12
2014 Not a person with a disability 0 37

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 43
2014 Person with a disability 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 43
2014 Not a person with a disability 13 37

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2014 Person with a disability 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 43

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 21 43
2014 Not a person with a disability 18 37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 44 43
2014 Not a person with a disability 44 37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2014 Person with a disability 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2017 Not a person with a disability 0 43

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 43
2014 Person with a disability 0 12
2014 Not a person with a disability 16 37

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 43
2014 Not a person with a disability 44 37

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2017 Not a person with a disability 0 43

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 75 15
2017 Not a person with a disability 0 43
2014 Person with a disability 65 12
2014 Not a person with a disability 0 37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15
2017 Not a person with a disability 0 43
2014 Person with a disability 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 16 43

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 15
2017 Not a person with a disability 29 43
2014 Not a person with a disability 38 37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 19 43
2014 Not a person with a disability 17 37

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 34 15
2017 Not a person with a disability 17 43
2014 Not a person with a disability 19 37

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 37

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 53 15
2017 Not a person with a disability 57 43
2014 Not a person with a disability 54 37

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 42
2014 Not a person with a disability 14 33

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10
2014 Not a person with a disability 0 33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10
2014 Not a person with a disability 0 33

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12
2014 Person with a disability 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 12
2017 Not a person with a disability 34 42
2014 Person with a disability 51 10
2014 Not a person with a disability 34 33

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 12
2017 Not a person with a disability 45 42
2014 Person with a disability 62 10
2014 Not a person with a disability 43 33

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 33

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 75 12
2017 Not a person with a disability 67 42
2014 Person with a disability 62 10
2014 Not a person with a disability 61 33

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 12
2017 Not a person with a disability 0 42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 42

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 100 0 15
2017 Not a person with a disability 96 4 43

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 8 23 4 27 11 4 36 36 52
2017 Not a person with a disability 13 15 20 4 4 35 10 50 14 625
2014 Person with a disability 17 6 14 7 29 25 3 32 49 37
2014 Not a person with a disability 12 14 24 3 2 38 6 47 10 634

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 13 22 4 23 6 0 48 28 52
2017 Not a person with a disability 28 32 18 4 4 13 2 70 9 622
2014 Person with a disability 25 11 14 6 28 17 0 43 41 37
2014 Not a person with a disability 28 27 19 3 3 19 2 69 8 633
2011 Person with a disability 36 31 13 7 10 3 0 68 18 31
2011 Not a person with a disability 36 32 14 3 2 13 0 79 6 579

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 69 31 53
2017 Not a person with a disability 15 85 624
2014 Person with a disability 56 44 37
2014 Not a person with a disability 12 88 635

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 75 25 36
2017 Not a person with a disability 80 20 92
2014 Person with a disability 84 16 21
2014 Not a person with a disability 75 25 74

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 18 4 25 16 0 0 54 42 27
2017 Not a person with a disability 49 31 7 6 6 1 0 81 12 73
2014 Person with a disability 26 33 5 26 5 6 0 63 32 18
2014 Not a person with a disability 61 28 5 4 2 0 0 89 6 55

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 43 7 12 4 0 11 73 19 53
2017 Not a person with a disability 20 51 9 8 4 2 5 77 13 625
2014 Person with a disability 40 25 11 16 0 0 8 71 17 37
2014 Not a person with a disability 22 53 10 7 3 1 4 80 10 635
2011 Person with a disability 20 40 13 3 6 3 15 73 11 32
2011 Not a person with a disability 22 50 8 8 2 1 7 80 11 582
2008 Person with a disability 20 35 15 10 0 0 20 69 13 20
2008 Not a person with a disability 14 30 9 7 7 4 29 65 21 509

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 13 23 14 24 10 9 25 47 53
2017 Not a person with a disability 8 18 20 15 10 23 6 37 36 621
2014 Person with a disability 5 11 26 13 21 17 7 21 44 37
2014 Not a person with a disability 5 20 25 11 7 25 6 37 26 633
2011 Person with a disability 9 15 25 10 16 9 15 33 34 32
2011 Not a person with a disability 7 20 22 14 11 19 7 37 33 581

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 15 20 12 8 8 10 51 24 53
2017 Not a person with a disability 31 29 14 3 3 14 5 75 8 625
2014 Person with a disability 24 25 22 6 12 5 6 55 20 37
2014 Not a person with a disability 33 30 14 4 2 13 5 76 7 633
2011 Person with a disability 27 26 6 6 7 13 15 74 18 32
2011 Not a person with a disability 32 27 14 5 3 12 7 73 10 581
2008 Person with a disability 25 10 15 15 10 5 20 47 33 20
2008 Not a person with a disability 17 23 12 1 3 15 28 71 8 509

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 13 14 6 18 10 10 52 30 53
2017 Not a person with a disability 26 30 14 6 4 15 4 69 13 625
2014 Person with a disability 25 18 25 9 9 8 6 50 21 37
2014 Not a person with a disability 25 30 16 7 3 14 4 68 12 633
2011 Person with a disability 30 27 13 0 7 9 15 74 9 32
2011 Not a person with a disability 27 26 16 8 3 13 7 67 13 579
2008 Person with a disability 15 10 30 25 5 0 15 29 35 20
2008 Not a person with a disability 19 22 13 5 4 11 26 65 15 506
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 23 14 2 30 0 0 55 32 53
2017 Not a person with a disability 50 26 7 8 7 1 0 78 16 626

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 25 9 4 18 0 0 69 22 53
2017 Not a person with a disability 54 23 9 5 6 2 1 79 11 626

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 31 13 11 32 0 0 43 44 53
2017 Not a person with a disability 17 40 17 14 8 5 0 60 23 624

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 27 19 12 32 0 0 37 44 53
2017 Not a person with a disability 15 36 17 17 12 2 0 52 30 625

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 13 24 24 20 0 0 31 44 50
2017 Not a person with a disability 21 24 20 16 16 0 2 46 33 626

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 29 21 16 26 0 0 36 42 52
2017 Not a person with a disability 10 21 28 24 17 0 1 30 42 626

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 34 13 11 16 0 4 58 28 52
2017 Not a person with a disability 23 31 25 11 6 1 3 57 18 622

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 26 16 17 25 0 0 42 42 52
2017 Not a person with a disability 13 23 25 17 20 1 2 37 38 624

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 29 16 10 17 0 4 55 28 52
2017 Not a person with a disability 26 23 19 12 12 1 8 53 26 625

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 22 19 19 0 0 40 38 52
2017 Not a person with a disability 21 27 25 15 11 0 0 49 27 622

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 16 21 17 17 0 0 45 34 53
2017 Not a person with a disability 29 31 21 10 6 0 2 61 17 620

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 24 26 15 6 2 0 52 21 52
2017 Not a person with a disability 36 33 16 7 5 1 2 71 12 622

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 27 22 9 12 0 0 57 21 53
2017 Not a person with a disability 41 32 13 7 5 0 2 74 13 620

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 28 22 12 4 0 0 63 16 52
2017 Not a person with a disability 33 34 19 9 4 0 1 68 13 621

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 20 20 9 12 0 0 58 22 52
2017 Not a person with a disability 55 24 11 6 3 0 1 80 9 625

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 8 10 9 20 0 2 60 30 53
2017 Not a person with a disability 71 14 6 4 3 1 2 87 7 625

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 36 17 7 9 0 0 66 17 53
2017 Not a person with a disability 47 29 14 5 3 0 1 77 8 622

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 17 8 9 16 0 2 66 26 53
2017 Not a person with a disability 58 20 9 5 6 1 1 80 11 626

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 48 19 9 0 2 0 22 86 3 52
2017 Not a person with a disability 53 13 7 2 1 0 24 86 4 624

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 27 4 6 2 0 2 87 8 52
2017 Not a person with a disability 58 23 9 3 1 1 5 86 4 622

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 12 6 4 6 4 4 83 11 53
2017 Not a person with a disability 75 13 5 1 2 1 3 92 3 624

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 28 25 6 6 0 2 63 12 53
2017 Not a person with a disability 52 30 11 4 1 0 2 84 5 623

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 18 34 22 22 0 0 23 43 53
2017 Not a person with a disability 7 22 41 19 10 1 1 29 29 625

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 30 39 10 2 2 0 12 47 53
2017 Not a person with a disability 10 23 43 16 7 0 0 24 33 620
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 28 15 11 25 6 0 15 85 53
2017 Not a person with a disability 32 20 19 11 14 4 1 33 67 625

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 27 42
2017 Not a person with a disability 23 395

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 38 42
2017 Not a person with a disability 39 395

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 42
2017 Not a person with a disability 14 395

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 42
2017 Not a person with a disability 23 395

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 42
2017 Not a person with a disability 7 395

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 39 42
2017 Not a person with a disability 56 395

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 4 39 14 16 2 24 42
2017 Not a person with a disability 8 45 22 9 6 10 387

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 26 14 9 35 0 7 38 47 42
2017 Not a person with a disability 12 21 14 19 23 2 9 37 47 393

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 0 17 5 16 55 0 7 18 77 42
2017 Not a person with a disability 2 8 11 13 55 1 10 11 76 395
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