2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	37	3	6	0	92	6	34
2017	Non-Aboriginal	39	43	9	6	3	82	9	649
2014	Aboriginal	43	39	13	5	0	82	5	40
2014	Non-Aboriginal	42	40	8	7	3	82	10	630
2011	Aboriginal	59	31	10	0	0	90	0	29
2011	Non-Aboriginal	40	42	9	7	3	82	10	581
2008	Aboriginal	58	31	4	4	4	88	8	26
2008	Non-Aboriginal	42	38	9	7	3	80	11	501

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	30	12	12	6	0	0	70	18	34
2017	Non-Aboriginal	28	38	12	10	12	0	0	66	22	648

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	73	21	6	0	0	94	0	34
2017	Non-Aboriginal	58	33	6	2	1	91	4	645
2014	Aboriginal	72	23	2	3	0	95	3	40
2014	Non-Aboriginal	71	23	4	1	1	94	2	630
2011	Aboriginal	79	21	0	0	0	100	0	29
2011	Non-Aboriginal	68	25	6	1	0	93	1	584

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	66	29	3	0	0	3	97	0	34
2017	Non-Aboriginal	43	41	8	5	3	0	84	8	643
2014	Aboriginal	55	35	10	0	0	0	90	0	40
2014	Non-Aboriginal	47	37	8	5	3	0	84	8	630
2011	Aboriginal	52	31	13	4	0	0	83	4	29
2011	Non-Aboriginal	46	40	8	5	1	0	86	6	582
2008	Aboriginal	62	27	4	0	8	0	88	8	26
2008	Non-Aboriginal	45	40	7	6	2	0	85	9	501

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	38	39	17	3	3	0	77	6	34
2017	Non-Aboriginal	34	32	15	9	9	1	66	18	648
2014	Aboriginal	41	31	10	10	8	0	73	18	40
2014	Non-Aboriginal	31	35	13	14	6	1	67	20	627
2011	Aboriginal	35	34	17	10	4	0	69	14	29
2011	Non-Aboriginal	31	38	14	10	7	1	69	17	582

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	38	9	6	0	0	85	6	34
2017	Non-Aboriginal	34	33	13	10	9	1	68	19	648
2014	Aboriginal	39	36	9	4	11	0	76	15	40
2014	Non-Aboriginal	32	34	12	13	7	0	67	20	628
2011	Aboriginal	28	48	10	11	0	3	79	11	29
2011	Non-Aboriginal	29	40	13	12	6	0	69	18	582
2008	Aboriginal	27	50	8	8	8	0	77	15	26
2008	Non-Aboriginal	26	40	13	14	8	0	66	22	500

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	50	21	21	5	3	0	0	71	8	34
2017	Non-Aboriginal	32	25	15	11	10	5	1	61	22	647
2014	Aboriginal	46	20	18	9	7	0	0	66	16	40
2014	Non-Aboriginal	37	24	13	12	9	4	1	64	22	629
2011	Aboriginal	42	24	14	3	14	3	0	68	18	29
2011	Non-Aboriginal	33	28	14	10	9	5	1	66	20	582
2008	Aboriginal	27	31	15	12	12	4	0	60	24	26
2008	Non-Aboriginal	31	29	13	12	6	8	2	66	20	501

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	55	27	3	6	6	0	3	85	13	34
2017	Non-Aboriginal	45	27	11	6	8	2	1	74	14	648
2014	Aboriginal	55	22	3	13	7	0	0	77	20	40
2014	Non-Aboriginal	47	25	8	9	6	2	1	75	16	630
2011	Aboriginal	39	37	10	7	0	7	0	82	7	29
2011	Non-Aboriginal	40	32	13	9	5	2	0	73	14	581
2008	Aboriginal	27	42	12	15	0	4	0	72	16	26
2008	Non-Aboriginal	39	32	12	8	6	2	1	73	14	501

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	34	3	9	6	0	0	82	15	34
2017	Non-Aboriginal	39	30	11	10	8	1	1	70	19	647
2014	Aboriginal	42	35	10	5	8	0	0	77	13	40
2014	Non-Aboriginal	38	30	10	11	9	1	1	70	20	629
2011	Aboriginal	35	30	21	10	3	0	0	65	14	29
2011	Non-Aboriginal	34	35	11	11	8	0	1	70	19	582
2008	Aboriginal	27	12	15	23	15	8	0	42	42	26
2008	Non-Aboriginal	33	35	11	12	8	0	0	69	20	501

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	15	5	6	16	73	21	34
2017	Non-Aboriginal	48	25	11	7	9	73	16	648
2014	Aboriginal	58	19	7	5	10	77	16	40
2014	Non-Aboriginal	48	28	10	7	6	77	13	630

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	27	8	12	0	5	78	13	34
2017	Non-Aboriginal	39	31	12	6	7	4	73	14	649
2014	Aboriginal	48	21	16	5	5	5	72	11	40
2014	Non-Aboriginal	40	29	13	8	6	4	72	14	630
2011	Aboriginal	36	44	7	7	3	3	82	11	29
2011	Non-Aboriginal	38	28	16	7	6	4	69	14	582

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	24	8	12	3	0	77	15	34
2017	Non-Aboriginal	33	30	12	12	11	1	64	24	648
2014	Aboriginal	38	31	13	10	5	2	71	16	40
2014	Non-Aboriginal	32	31	13	13	10	1	63	23	630
2011	Aboriginal	36	37	14	3	3	7	78	7	29
2011	Non-Aboriginal	27	35	14	11	11	2	63	23	580
2008	Aboriginal	19	35	8	15	23	0	54	38	26
2008	Non-Aboriginal	25	33	12	14	14	1	59	29	500

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	36	17	12	3	3	0	66	16	34
2017	Non-Aboriginal	23	29	16	14	13	5	0	54	29	648
2014	Aboriginal	28	32	18	10	8	4	0	62	19	40
2014	Non-Aboriginal	22	28	15	18	12	4	0	52	32	628
2011	Aboriginal	18	48	10	11	7	7	0	71	19	29
2011	Non-Aboriginal	15	33	19	17	10	5	0	50	29	582
2008	Aboriginal	8	38	15	12	23	4	0	48	36	26
2008	Non-Aboriginal	16	29	14	21	13	5	1	48	37	500

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	41	11	12	10	0	67	22	34
2017	Non-Aboriginal	23	26	15	14	15	7	53	31	648
2014	Aboriginal	24	22	28	12	8	7	50	21	40
2014	Non-Aboriginal	21	25	15	15	17	7	49	34	629
2011	Aboriginal	17	35	14	14	10	10	57	27	29
2011	Non-Aboriginal	17	31	15	15	13	9	53	31	582
2008	Aboriginal	8	19	8	4	35	27	37	53	26
2008	Non-Aboriginal	17	28	15	13	16	11	50	33	500

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	23	12	17	16	0	55	33	34
2017	Non-Aboriginal	18	31	14	20	15	3	50	36	644
2014	Aboriginal	24	29	18	16	11	2	54	28	40
2014	Non-Aboriginal	18	31	17	18	14	3	50	33	629
2011	Aboriginal	11	53	4	13	15	4	66	30	28
2011	Non-Aboriginal	17	33	16	18	12	4	52	32	582
2008	Aboriginal	12	23	12	23	31	0	35	54	26
2008	Non-Aboriginal	19	33	13	20	12	3	53	33	500

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	31	12	8	9	0	0	71	17	34
2017	Non-Aboriginal	24	33	15	13	14	0	1	58	27	649
2014	Aboriginal	30	42	8	15	5	0	0	72	20	40
2014	Non-Aboriginal	21	37	15	13	14	0	0	58	27	630
2011	Aboriginal	27	46	10	13	3	0	0	73	17	29
2011	Non-Aboriginal	19	41	14	15	10	1	0	60	26	584

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	38	6	3	0	0	0	91	3	34
2017	Non-Aboriginal	33	40	12	10	5	0	0	73	15	647

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	23	23	21	12	13	0	36	38	34
2017	Non-Aboriginal	9	16	14	20	21	19	1	31	52	649
2014	Aboriginal	11	23	18	13	19	16	0	41	38	40
2014	Non-Aboriginal	7	18	18	21	18	16	2	30	48	630

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	18	8	3	12	0	0	76	16	34
2017	Non-Aboriginal	32	35	11	11	10	0	1	68	21	645
2014	Aboriginal	38	28	5	16	7	4	2	71	24	40
2014	Non-Aboriginal	38	33	11	10	9	0	0	71	19	630
2011	Aboriginal	24	52	17	7	0	0	0	76	7	29
2011	Non-Aboriginal	28	42	12	12	6	0	0	70	18	581
2008	Aboriginal	19	38	4	31	8	0	0	58	38	26
2008	Non-Aboriginal	29	39	11	13	7	1	0	69	20	501

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	36	24	12	10	7	4	8	68	19	101
2014	Non-Aboriginal	23	45	4	8	7	3	10	78	17	100

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	36	9	12	3	9	0	74	16	34
2017	Non-Aboriginal	26	34	11	16	9	3	1	63	26	649
2014	Aboriginal	46	28	11	6	7	2	0	76	13	40
2014	Non-Aboriginal	25	41	13	14	6	1	1	66	21	630
2011	Aboriginal	31	52	3	11	0	3	0	86	11	29
2011	Non-Aboriginal	31	39	11	13	4	1	0	71	18	582
2008	Aboriginal	23	31	23	12	12	0	0	54	23	26
2008	Non-Aboriginal	29	40	10	12	6	2	1	71	19	498

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	47	12	9	6	9	0	70	17	34
2017	Non-Aboriginal	24	25	13	13	12	12	1	57	29	648
2014	Aboriginal	41	15	14	16	8	5	0	59	26	39
2014	Non-Aboriginal	24	28	14	12	10	10	1	59	26	630
2011	Aboriginal	25	47	10	11	0	7	0	77	12	29
2011	Non-Aboriginal	29	25	13	13	10	9	1	60	26	580
2008	Aboriginal	31	23	0	8	31	8	0	58	42	26
2008	Non-Aboriginal	27	28	11	15	11	9	1	60	28	498

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	36	21	9	3	0	68	12	34
2017	Non-Aboriginal	26	39	9	16	9	1	66	25	648
2014	Aboriginal	29	33	18	12	8	0	62	20	40
2014	Non-Aboriginal	26	38	10	17	9	0	64	26	630
2011	Aboriginal	24	29	20	24	0	3	55	25	29
2011	Non-Aboriginal	29	45	10	11	5	1	74	16	583
2008	Aboriginal	16	40	12	16	16	0	56	32	25
2008	Non-Aboriginal	21	46	10	13	9	0	68	22	501

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	34	6	3	0	92	3	34
2017	Non-Aboriginal	52	33	8	6	2	85	8	648
2014	Aboriginal	55	31	13	0	0	87	0	40
2014	Non-Aboriginal	50	35	8	6	2	85	7	628
2011	Aboriginal	46	44	10	0	0	90	0	29
2011	Non-Aboriginal	52	34	8	4	2	86	6	583
2008	Aboriginal	65	23	0	8	4	88	12	26
2008	Non-Aboriginal	48	37	8	6	1	85	7	500

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	29	6	3	3	0	89	5	34
2017	Non-Aboriginal	58	29	5	5	2	0	87	7	648
2014	Aboriginal	69	23	6	2	0	0	92	2	40
2014	Non-Aboriginal	55	33	5	3	3	0	88	6	630
2011	Aboriginal	52	41	0	3	0	3	97	3	29
2011	Non-Aboriginal	55	34	4	5	1	0	89	6	583
2008	Aboriginal	62	31	0	4	4	0	92	8	26
2008	Non-Aboriginal	51	41	4	3	2	0	91	5	501

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	23	21	15	9	0	0	54	24	34
2017	Non-Aboriginal	20	30	13	16	18	3	0	51	35	648
2014	Aboriginal	20	46	11	13	5	4	0	69	19	40
2014	Non-Aboriginal	18	31	15	18	16	3	0	50	35	629
2011	Aboriginal	17	31	3	25	24	0	0	48	49	29
2011	Non-Aboriginal	23	30	16	16	13	1	1	54	30	583
2008	Aboriginal	12	23	23	23	15	4	0	36	40	26
2008	Non-Aboriginal	14	37	17	15	15	1	0	52	31	499

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	20	26	10	12	0	0	52	22	34
2017	Non-Aboriginal	16	23	12	15	29	3	2	41	47	649
2014	Aboriginal	19	20	14	21	20	4	2	42	44	40
2014	Non-Aboriginal	14	19	15	18	29	2	4	35	50	628
2011	Aboriginal	0	35	6	18	31	3	7	39	54	29
2011	Non-Aboriginal	13	25	14	19	25	2	2	40	46	581
2008	Aboriginal	8	12	23	15	38	0	4	20	56	26
2008	Non-Aboriginal	12	27	14	21	23	3	1	40	45	499

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	29	20	3	3	0	74	7	34
2017	Non-Aboriginal	28	39	12	12	9	0	67	21	644
2014	Aboriginal	29	36	8	11	13	3	67	25	40
2014	Non-Aboriginal	21	41	12	14	12	0	62	26	629
2011	Aboriginal	28	43	0	14	11	3	74	26	28
2011	Non-Aboriginal	31	40	10	12	6	0	72	18	583

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	42	26	24	5	3	67	9	34
2017	Non-Aboriginal	31	33	17	10	8	64	19	646
2014	Aboriginal	40	29	13	11	8	68	19	40
2014	Non-Aboriginal	28	37	12	13	9	66	22	627

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	35	12	3	3	0	0	82	6	34
2017	Non-Aboriginal	26	39	12	12	10	0	0	66	22	645
2014	Aboriginal	42	32	11	13	3	0	0	74	16	40
2014	Non-Aboriginal	27	39	12	12	10	0	0	66	22	629
2011	Aboriginal	25	51	10	7	4	3	0	78	11	29
2011	Non-Aboriginal	31	44	11	10	3	0	1	75	13	583

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	29	27	6	9	0	0	58	15	34
2017	Non-Aboriginal	20	33	20	12	11	4	0	55	24	648

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	32	6	15	0	0	79	15	34
2017	Non-Aboriginal	33	31	12	12	10	1	65	23	648
2014	Aboriginal	55	22	6	10	8	0	77	17	40
2014	Non-Aboriginal	37	30	12	13	8	0	67	21	630
2011	Aboriginal	38	37	11	7	7	0	75	14	29
2011	Non-Aboriginal	37	37	10	9	6	1	75	15	580

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	23	11	9	19	6	12	52	35	34
2017	Non-Aboriginal	13	14	12	12	34	3	12	32	54	647
2014	Aboriginal	22	16	17	10	25	2	7	42	39	40
2014	Non-Aboriginal	8	12	10	19	35	2	14	25	63	630
2011	Aboriginal	24	17	3	17	32	0	7	44	53	29
2011	Non-Aboriginal	22	24	10	14	18	2	10	53	36	582
2008	Aboriginal	35	8	8	15	35	0	0	42	50	26
2008	Non-Aboriginal	16	19	4	14	34	2	10	40	55	501

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	51	9	6	0	0	85	6	34
2017	Non-Aboriginal	21	34	21	14	10	1	55	24	649
2014	Aboriginal	34	41	7	18	0	0	74	18	40
2014	Non-Aboriginal	24	32	20	13	12	1	56	25	630
2011	Aboriginal	41	24	13	7	14	0	65	21	29
2011	Non-Aboriginal	20	33	25	12	10	0	53	22	584
2008	Aboriginal	16	24	12	16	32	0	40	48	25
2008	Non-Aboriginal	13	33	22	15	16	0	46	31	500

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	21	18	6	3	0	8	70	11	33
2017	Non-Aboriginal	50	21	8	5	7	4	3	77	14	649
2014	Aboriginal	50	22	10	3	3	5	8	82	6	40
2014	Non-Aboriginal	48	25	7	6	8	3	3	77	15	630
2011	Aboriginal	45	31	3	7	11	3	0	78	19	29
2011	Non-Aboriginal	48	27	9	6	6	2	3	79	12	583

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	11	56	33	34
2017	Non-Aboriginal	19	47	34	648
2014	Aboriginal	7	53	39	40
2014	Non-Aboriginal	19	49	32	628
2011	Aboriginal	17	46	36	29
2011	Non-Aboriginal	18	50	32	584

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-Aboriginal	8	10	39	24	5	14	126
2014	Non-Aboriginal	16	9	38	25	9999	12	122
2011	Non-Aboriginal	19	17	32	25	9999	6	107

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	55	40	6	0	0	0	94	0	33
2017	Non-Aboriginal	46	35	10	5	3	0	82	8	648
2014	Aboriginal	47	35	16	3	0	0	82	3	40
2014	Non-Aboriginal	42	39	9	5	3	1	82	9	630
2011	Aboriginal	24	51	14	4	7	0	75	11	29
2011	Non-Aboriginal	38	42	11	6	3	1	81	8	582
2008	Aboriginal	62	23	4	0	4	8	92	4	26
2008	Non-Aboriginal	42	42	7	4	3	1	85	7	500

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	29	15	9	12	0	63	22	32
2017	Non-Aboriginal	24	37	20	10	7	1	62	17	646
2014	Aboriginal	34	26	19	10	10	2	61	20	40
2014	Non-Aboriginal	26	40	18	8	6	3	67	14	630
2011	Aboriginal	19	47	11	21	3	0	65	24	29
2011	Non-Aboriginal	23	38	21	10	5	3	63	15	583

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	3	20	18	28	27	0	3	57	24	33
2017	Non-Aboriginal	6	15	27	29	18	2	3	50	21	646
2014	Aboriginal	7	15	26	29	18	0	5	49	23	40
2014	Non-Aboriginal	7	17	31	25	15	1	4	42	25	627
2011	Aboriginal	6	17	42	7	13	3	10	24	27	29
2011	Non-Aboriginal	6	14	32	25	16	2	5	44	22	582
2008	Aboriginal	8	32	16	20	16	8	0	39	43	25
2008	Non-Aboriginal	6	19	36	26	9	1	4	36	26	501

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	3	0	26	31	34	0	6	69	3	33
2017	Non-Aboriginal	6	13	23	27	25	3	4	56	20	646
2014	Aboriginal	7	7	10	41	27	0	7	74	15	40
2014	Non-Aboriginal	8	13	25	28	21	2	4	52	22	628
2011	Aboriginal	3	21	7	21	25	14	10	60	32	29
2011	Non-Aboriginal	4	11	24	29	24	2	6	57	16	582
2008	Aboriginal	16	20	12	32	16	4	0	50	38	25
2008	Non-Aboriginal	9	15	30	27	13	2	4	43	26	500

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	13	28	25	17	6	6	47	21	33
2017	Non-Aboriginal	8	16	30	24	15	3	3	42	26	647
2014	Aboriginal	7	20	27	27	9	3	8	40	30	40
2014	Non-Aboriginal	15	19	28	20	14	0	4	35	36	627
2011	Aboriginal	10	14	24	21	21	0	10	47	26	29
2011	Non-Aboriginal	8	18	28	24	15	2	5	43	28	578
2008	Aboriginal	15	4	15	46	15	4	0	64	20	26
2008	Non-Aboriginal	7	18	29	26	13	3	4	42	27	499

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	3	9	26	38	18	3	3	60	12	32
2017	Non-Aboriginal	4	12	28	33	20	1	3	55	16	643
2014	Aboriginal	0	15	13	36	31	0	5	71	16	39
2014	Non-Aboriginal	3	11	30	37	16	0	3	55	14	628
2011	Aboriginal	3	6	21	42	14	3	10	65	11	29
2011	Non-Aboriginal	3	12	31	34	15	1	3	52	16	577
2008	Aboriginal	4	15	35	38	4	4	0	44	20	26
2008	Non-Aboriginal	4	12	39	28	13	1	3	43	16	500

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	3	16	37	18	15	0	12	37	21	33
2017	Non-Aboriginal	15	21	27	21	11	2	4	33	38	646
2014	Aboriginal	7	18	30	24	19	0	3	44	25	39
2014	Non-Aboriginal	17	23	29	17	10	1	2	28	42	628
2011	Aboriginal	18	20	20	15	10	7	10	30	46	29
2011	Non-Aboriginal	13	22	29	21	11	1	3	33	36	581
2008	Aboriginal	32	28	24	8	4	4	0	13	63	25
2008	Non-Aboriginal	17	25	30	15	8	1	4	24	44	497

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	8	30	15	18	3	11	38	26	34
2017	Non-Aboriginal	9	15	27	25	15	4	5	44	26	645
2014	Aboriginal	7	7	27	25	20	12	2	52	17	40
2014	Non-Aboriginal	10	13	22	30	18	2	5	51	25	624
2011	Aboriginal	7	20	28	10	19	3	13	34	32	29
2011	Non-Aboriginal	5	15	25	31	15	2	7	50	22	581
2008	Aboriginal	36	20	24	12	4	4	0	17	58	25
2008	Non-Aboriginal	15	19	28	19	13	2	4	33	36	500

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	3	34	40	9	3	12	57	3	33
2017	Non-Aboriginal	9	18	36	17	13	4	4	32	29	647
2014	Aboriginal	9	14	31	24	16	0	6	43	24	40
2014	Non-Aboriginal	16	20	31	18	11	1	3	30	37	627

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	21	6	23	10	0	0	61	33	34
2017	Non-Aboriginal	33	29	11	13	13	1	1	63	26	649
2014	Aboriginal	37	29	10	8	16	0	0	66	23	40
2014	Non-Aboriginal	32	31	10	13	14	1	0	64	27	629

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	38	9	14	12	0	65	27	34
2017	Non-Aboriginal	38	36	8	9	7	1	75	16	648
2014	Aboriginal	47	30	11	0	13	0	76	13	40
2014	Non-Aboriginal	35	39	8	13	5	0	74	17	630

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	15	17	13	0	9	67	14	34
2017	Non-Aboriginal	32	31	18	5	7	7	69	12	649
2014	Aboriginal	61	16	15	0	3	5	81	3	40
2014	Non-Aboriginal	38	32	17	5	3	5	74	8	629

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	39	6	14	3	3	76	18	34
2017	Non-Aboriginal	33	39	12	8	5	2	74	14	649
2014	Aboriginal	54	26	13	0	5	3	81	6	40
2014	Non-Aboriginal	38	36	13	6	5	2	75	11	630
2011	Aboriginal	31	52	13	0	0	3	86	0	29
2011	Non-Aboriginal	33	37	14	7	6	3	72	14	583

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	50	38	3	6	3	88	9	34
2017	Non-Aboriginal	45	35	7	6	6	81	12	648
2014	Aboriginal	55	27	6	6	7	81	13	40
2014	Non-Aboriginal	48	35	6	5	6	83	10	628
2011	Aboriginal	49	45	6	0	0	94	0	29
2011	Non-Aboriginal	42	38	9	6	5	81	11	581
2008	Aboriginal	35	38	8	12	8	73	19	26
2008	Non-Aboriginal	38	37	9	9	7	75	16	501

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	33	20	17	12	0	0	51	29	34
2017	Non-Aboriginal	21	25	15	16	15	4	4	50	34	648
2014	Aboriginal	40	14	16	14	13	0	2	56	28	40
2014	Non-Aboriginal	22	30	14	15	14	3	2	54	31	628

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	45	41	8	0	0	6	0	91	0	33
2017	Non-Aboriginal	52	35	7	3	1	2	0	89	4	646
2014	Aboriginal	45	35	10	5	3	3	0	82	8	40
2014	Non-Aboriginal	60	30	5	2	1	2	0	91	3	630
2011	Aboriginal	56	37	3	0	0	3	0	97	0	29
2011	Non-Aboriginal	54	30	9	2	1	3	1	87	4	582

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	45	33	15	6	0	0	0	79	6	33
2017	Non-Aboriginal	42	32	10	8	5	2	1	76	13	646
2014	Aboriginal	50	29	10	0	5	5	0	84	6	40
2014	Non-Aboriginal	49	31	7	7	3	2	0	83	10	630
2011	Aboriginal	56	40	3	0	0	0	0	97	0	29
2011	Non-Aboriginal	45	31	8	7	5	3	1	79	13	581
2008	Aboriginal	42	31	23	0	4	0	0	73	4	26
2008	Non-Aboriginal	36	36	9	11	5	3	0	75	16	499

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	38	24	9	0	3	0	66	9	33
2017	Non-Aboriginal	31	30	15	10	7	7	0	65	18	647
2014	Aboriginal	30	25	20	18	3	2	3	58	22	40
2014	Non-Aboriginal	33	35	14	8	6	4	0	71	14	629
2011	Aboriginal	25	28	27	10	0	10	0	59	11	29
2011	Non-Aboriginal	25	30	20	10	6	7	1	60	18	579

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	24	15	18	18	6	3	43	40	33
2017	Non-Aboriginal	15	19	14	18	19	13	2	41	43	647
2014	Aboriginal	19	20	21	16	9	14	0	45	30	40
2014	Non-Aboriginal	16	21	14	19	18	10	2	42	42	630
2011	Aboriginal	11	35	17	13	21	3	0	47	36	29
2011	Non-Aboriginal	15	17	20	14	17	14	3	39	37	583

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	42	44	14	0	0	86	0	34
2017	Non-Aboriginal	31	45	3	14	6	77	20	648
2014	Aboriginal	42	47	6	6	0	89	6	40
2014	Non-Aboriginal	30	45	6	14	5	75	19	630
2011	Aboriginal	34	48	0	11	7	82	18	29
2011	Non-Aboriginal	31	52	2	11	4	83	15	584
2008	Aboriginal	15	50	8	8	19	65	27	26
2008	Non-Aboriginal	32	47	2	14	5	78	19	500

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	17	12	23	0	65	23	34
2017	Non-Aboriginal	39	35	6	12	7	74	20	649
2014	Aboriginal	41	42	8	4	5	83	9	40
2014	Non-Aboriginal	42	37	5	9	7	79	16	630
2011	Aboriginal	31	34	7	13	15	65	28	29
2011	Non-Aboriginal	41	38	6	9	5	80	14	580

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	35	5	3	3	0	88	6	34
2017	Non-Aboriginal	44	36	7	7	5	1	81	12	647
2014	Aboriginal	54	27	11	5	3	0	81	8	40
2014	Non-Aboriginal	48	36	5	8	3	0	84	11	629

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	66	17	8	6	3	0	0	83	9	34
2017	Non-Aboriginal	76	16	2	2	1	1	1	95	3	648
2014	Aboriginal	57	25	5	10	0	0	3	84	11	40
2014	Non-Aboriginal	75	17	3	2	2	0	1	93	4	630
2011	Aboriginal	70	17	3	10	0	0	0	86	10	29
2011	Non-Aboriginal	76	17	3	2	0	1	1	95	2	582
2008	Aboriginal	62	27	0	8	4	0	0	88	12	26
2008	Non-Aboriginal	74	19	2	2	2	0	1	94	3	500

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	22	3	9	6	0	0	82	16	34
2017	Non-Aboriginal	68	19	5	4	3	0	2	88	6	645
2014	Aboriginal	72	18	5	0	3	0	2	92	3	40
2014	Non-Aboriginal	70	16	5	5	2	0	1	87	8	627
2011	Aboriginal	56	34	3	0	7	0	0	90	7	29
2011	Non-Aboriginal	74	13	4	5	2	1	2	89	7	583
2008	Aboriginal	77	15	0	4	0	0	4	96	4	26
2008	Non-Aboriginal	75	13	3	5	3	0	1	89	7	499

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	11	8	5	10	0	3	75	16	34
2017	Non-Aboriginal	71	13	7	3	3	0	3	87	6	648
2014	Aboriginal	63	11	17	0	5	2	2	77	6	40
2014	Non-Aboriginal	71	12	6	3	3	1	5	87	7	630
2011	Aboriginal	60	16	10	3	7	3	0	79	11	29
2011	Non-Aboriginal	72	10	5	4	3	1	6	88	7	582
2008	Aboriginal	58	4	15	4	4	4	12	73	9	26
2008	Non-Aboriginal	70	11	5	2	3	0	9	88	6	501

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	74	9	9	3	3	0	3	85	6	34
2017	Non-Aboriginal	82	9	4	1	1	1	3	94	2	648
2014	Aboriginal	64	12	5	9	7	0	2	78	17	40
2014	Non-Aboriginal	81	7	3	1	3	0	5	93	4	630
2011	Aboriginal	60	23	3	0	7	0	7	89	7	29
2011	Non-Aboriginal	80	8	4	0	2	1	4	93	3	583
2008	Aboriginal	65	4	15	0	4	0	12	78	4	26
2008	Non-Aboriginal	82	4	3	2	2	1	6	93	4	500

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	61	6	8	10	9	3	3	71	20	34
2017	Non-Aboriginal	64	16	9	3	1	2	6	86	5	648
2014	Aboriginal	59	11	17	0	7	4	2	75	8	40
2014	Non-Aboriginal	63	15	8	3	3	1	8	85	6	630

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	56	9	12	3	14	3	3	69	18	34
2017	Non-Aboriginal	68	15	6	2	1	3	4	90	4	648
2014	Aboriginal	63	9	14	5	7	2	0	74	12	40
2014	Non-Aboriginal	63	17	8	2	2	3	4	87	5	629
2011	Aboriginal	70	13	10	0	7	0	0	83	7	29
2011	Non-Aboriginal	69	16	5	2	1	2	5	91	4	583
2008	Aboriginal	50	12	19	12	0	4	4	67	13	26
2008	Non-Aboriginal	68	15	6	3	2	2	4	88	5	501

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	35	65	34
2017	Non-Aboriginal	21	79	649
2014	Non-Aboriginal	20	80	626

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	59	12
2017	Non-Aboriginal	59	133
2014	Non-Aboriginal	61	127

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	52	12
2017	Non-Aboriginal	54	133
2014	Non-Aboriginal	55	127

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	133
2014	Non-Aboriginal	8	127

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	12
2014	Non-Aboriginal	0	127

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	133

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	133
2014	Non-Aboriginal	7	127

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	12
2017	Non-Aboriginal	4	133

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	43	12
2017	Non-Aboriginal	46	133
2014	Non-Aboriginal	47	127

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	68	12
2017	Non-Aboriginal	39	133
2014	Non-Aboriginal	36	127

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	42	12
2017	Non-Aboriginal	40	133
2014	Non-Aboriginal	46	127

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	43	12
2017	Non-Aboriginal	36	133
2014	Non-Aboriginal	37	127

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	50	12
2017	Non-Aboriginal	29	133
2014	Non-Aboriginal	35	127

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	50	12
2017	Non-Aboriginal	62	133
2014	Non-Aboriginal	48	127

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	68	12
2017	Non-Aboriginal	40	133
2014	Non-Aboriginal	35	127

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	133
2014	Non-Aboriginal	8	127

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	133
2014	Non-Aboriginal	11	127

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	66	12
2017	Non-Aboriginal	45	133
2014	Non-Aboriginal	44	127

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	28	133
2014	Non-Aboriginal	39	127

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	133
2014	Non-Aboriginal	16	127

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	51	12
2017	Non-Aboriginal	57	133
2014	Non-Aboriginal	66	126

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	29	133
2014	Non-Aboriginal	30	126

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	133
2014	Non-Aboriginal	14	126

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	133
2014	Non-Aboriginal	17	126

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	133
2014	Non-Aboriginal	8	126

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	133
2014	Non-Aboriginal	8	126

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	133
2014	Non-Aboriginal	8	126

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	133
2014	Non-Aboriginal	10	126

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	133
2014	Non-Aboriginal	20	126

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	125
2014	Non-Aboriginal	13	115

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	125
2014	Non-Aboriginal	18	115

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	125
2014	Non-Aboriginal	10	115

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	125
2014	Non-Aboriginal	9	115

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	19	125
2014	Non-Aboriginal	13	115

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	6	115

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	125
2014	Non-Aboriginal	7	115

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	125
2014	Non-Aboriginal	6	115

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	125
2014	Non-Aboriginal	12	115

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	29	125
2014	Non-Aboriginal	30	115

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	125
2014	Non-Aboriginal	14	115

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	47	11
2017	Non-Aboriginal	42	125
2014	Non-Aboriginal	43	115

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	57	125
2014	Non-Aboriginal	52	115

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	125
2014	Non-Aboriginal	11	115

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	84	16	12
2017	Non-Aboriginal	94	6	131

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	16	25	10	12	16	9	37	29	34
2017	Non-Aboriginal	13	16	17	9	11	26	8	45	30	649
2014	Aboriginal	12	14	29	13	3	26	3	38	22	40
2014	Non-Aboriginal	12	16	20	9	10	29	5	42	28	629

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	36	20	12	6	3	0	61	19	34
2017	Non-Aboriginal	26	34	17	6	7	8	1	67	14	649
2014	Aboriginal	29	24	20	8	3	16	0	63	13	40
2014	Non-Aboriginal	22	25	21	8	8	14	1	56	19	628
2011	Aboriginal	29	35	17	12	0	3	3	69	12	28
2011	Non-Aboriginal	31	30	16	7	6	10	1	68	14	583

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	9	91	646
2014	Non-Aboriginal	8	92	629

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	33	56
2014	Non-Aboriginal	35	47

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	83	56
2014	Non-Aboriginal	81	47

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56
2014	Non-Aboriginal	0	47

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	56

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	56

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	56
2014	Non-Aboriginal	13	47

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	56

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	56
2014	Non-Aboriginal	16	47

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	37	56
2014	Non-Aboriginal	39	47

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	56
2014	Non-Aboriginal	13	47

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	31	56
2014	Non-Aboriginal	38	47

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	56
2014	Non-Aboriginal	14	47

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	56
2014	Non-Aboriginal	11	47

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	33	56
2014	Non-Aboriginal	38	47

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	56
2014	Non-Aboriginal	18	47

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	11	47

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	56
2014	Non-Aboriginal	22	47

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	10	47

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	57	56
2014	Non-Aboriginal	49	47

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	52
2014	Non-Aboriginal	13	42

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	42

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	42

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	52

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	35	52
2014	Non-Aboriginal	37	42

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	52
2014	Non-Aboriginal	17	42

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	47	52
2014	Non-Aboriginal	46	42

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	66	52
2014	Non-Aboriginal	61	42

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	52

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	52

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	97	3	56

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	8	23	6	3	28	21	38	18	34
2017	Non-Aboriginal	14	14	20	3	6	34	8	49	16	647
2014	Aboriginal	19	5	24	7	5	35	5	40	20	40
2014	Non-Aboriginal	12	14	23	3	4	38	6	46	13	629

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	35	24	0	3	3	6	71	4	34
2017	Non-Aboriginal	29	30	18	4	5	13	2	69	11	644
2014	Aboriginal	33	21	18	3	5	17	2	67	10	40
2014	Non-Aboriginal	28	26	19	3	4	18	1	67	9	628
2011	Aboriginal	39	30	13	11	0	7	0	74	12	29
2011	Non-Aboriginal	36	32	14	3	3	13	0	78	6	580

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	36	64	34
2017	Non-Aboriginal	18	82	647
2014	Aboriginal	20	80	40
2014	Non-Aboriginal	14	86	630

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	92	8	12
2017	Non-Aboriginal	76	24	118
2014	Non-Aboriginal	75	25	86

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	0	17	38	8	0	37	46	11
2017	Non-Aboriginal	46	32	5	8	9	1	78	17	90
2014	Non-Aboriginal	54	28	6	8	3	2	83	11	64

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	49	8	3	6	0	6	81	10	34
2017	Non-Aboriginal	20	51	9	9	4	2	6	77	13	648
2014	Aboriginal	26	51	10	10	3	0	0	78	13	40
2014	Non-Aboriginal	23	52	10	7	3	1	5	79	10	630
2011	Aboriginal	21	52	7	11	3	0	6	77	15	29
2011	Non-Aboriginal	22	50	9	8	2	2	7	79	11	584
2008	Aboriginal	15	31	0	8	15	4	27	67	33	26
2008	Non-Aboriginal	14	30	10	8	6	4	29	65	20	501

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	12	29	21	6	6	15	29	35	34
2017	Non-Aboriginal	8	18	19	15	12	22	5	36	37	644
2014	Aboriginal	15	16	27	15	11	12	4	37	31	40
2014	Non-Aboriginal	5	20	25	11	7	25	6	37	27	628
2011	Aboriginal	7	24	20	11	15	18	6	40	33	29
2011	Non-Aboriginal	7	20	22	13	11	19	7	36	33	583

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	21	11	12	3	9	3	70	18	34
2017	Non-Aboriginal	31	29	14	4	3	14	6	74	9	648
2014	Aboriginal	39	33	13	6	5	4	0	75	11	40
2014	Non-Aboriginal	32	30	14	4	2	13	5	75	7	628
2011	Aboriginal	38	27	14	4	7	11	0	72	12	29
2011	Non-Aboriginal	31	27	13	6	3	12	8	73	10	582
2008	Aboriginal	8	27	8	0	4	31	23	75	8	26
2008	Non-Aboriginal	18	23	12	2	4	14	28	70	9	501

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	32	14	3	3	6	6	77	8	34
2017	Non-Aboriginal	26	29	13	7	6	15	5	68	15	648
2014	Aboriginal	36	25	19	11	3	6	0	65	15	40
2014	Non-Aboriginal	25	30	17	7	3	14	5	67	12	628
2011	Aboriginal	25	31	14	15	4	7	3	63	21	28
2011	Non-Aboriginal	28	26	16	7	3	13	7	68	13	581
2008	Aboriginal	8	23	12	4	12	19	23	53	27	26
2008	Non-Aboriginal	19	22	13	6	4	10	26	64	15	498

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	55	18	5	9	12	0	0	73	21	34
2017	Non-Aboriginal	49	26	7	8	9	1	0	76	17	649

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	67	8	10	6	6	3	0	78	13	34
2017	Non-Aboriginal	53	23	9	5	7	2	1	78	12	649

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	41	10	17	9	0	0	64	26	34
2017	Non-Aboriginal	17	39	17	13	10	5	0	58	24	647

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	44	6	16	16	3	0	61	33	34
2017	Non-Aboriginal	15	35	18	17	13	2	0	51	31	648

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	34	12	8	12	3	6	65	22	34
2017	Non-Aboriginal	20	23	21	18	16	0	2	44	35	646

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	29	30	15	6	0	3	47	22	34
2017	Non-Aboriginal	9	21	27	24	19	0	0	30	43	648

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	33	12	6	5	3	6	74	13	34
2017	Non-Aboriginal	23	31	25	11	7	0	3	56	19	643

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	29	27	6	10	3	3	55	17	34
2017	Non-Aboriginal	13	23	24	17	21	1	2	36	39	646

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	21	16	3	3	3	14	73	7	34
2017	Non-Aboriginal	25	24	18	12	13	1	7	53	27	647

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	31	13	22	3	0	3	62	25	34
2017	Non-Aboriginal	20	27	25	15	12	0	0	47	27	644

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	39	14	6	3	0	3	75	10	34
2017	Non-Aboriginal	29	29	21	11	7	0	2	60	19	643

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	30	9	8	3	0	8	78	13	34
2017	Non-Aboriginal	35	33	17	8	5	1	1	70	13	644

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	50	21	15	3	6	0	6	75	9	34
2017	Non-Aboriginal	40	32	13	7	6	0	1	73	13	643

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	28	14	9	3	0	6	72	13	34
2017	Non-Aboriginal	33	34	19	9	4	0	1	67	13	643

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	58	22	12	3	0	3	3	84	4	34
2017	Non-Aboriginal	53	24	12	6	4	0	1	78	10	647

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	17	3	12	6	3	3	78	19	34
2017	Non-Aboriginal	70	13	6	4	4	1	2	85	9	648

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	30	21	6	5	3	3	66	12	34
2017	Non-Aboriginal	46	30	14	6	3	0	1	77	9	645

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	17	3	7	9	3	3	81	16	34
2017	Non-Aboriginal	58	20	9	6	6	1	1	79	12	649

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	50	21	9	0	0	3	17	88	0	34
2017	Non-Aboriginal	53	13	7	2	1	0	24	86	4	646

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	34	6	0	0	3	3	94	0	34
2017	Non-Aboriginal	58	23	9	4	1	0	5	85	5	643

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	68	12	9	0	3	3	5	87	4	34
2017	Non-Aboriginal	75	13	5	1	2	1	3	91	3	647

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	28	9	3	0	3	5	87	3	34
2017	Non-Aboriginal	50	31	12	4	2	0	2	82	6	646

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	11	35	33	3	12	3	3	49	16	34
2017	Non-Aboriginal	7	21	41	20	11	0	0	27	31	648

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	12	42	26	8	0	3	35	22	34
2017	Non-Aboriginal	10	24	43	16	7	0	0	22	35	643

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	24	18	6	11	6	0	38	62	34
2017	Non-Aboriginal	30	20	19	11	15	4	1	31	69	648

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	24	20
2017	Non-Aboriginal	24	422

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	36	20
2017	Non-Aboriginal	38	422

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	20
2017	Non-Aboriginal	14	422

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	19	20
2017	Non-Aboriginal	23	422

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	20
2017	Non-Aboriginal	8	422

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	44	20
2017	Non-Aboriginal	54	422

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	20	26	25	15	5	9	20
2017	Non-Aboriginal	7	45	21	9	5	12	413

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	41	6	12	15	5	15	59	33	19
2017	Non-Aboriginal	12	21	14	19	24	2	9	37	47	421

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	6	15	5	9	45	5	15	26	68	20
2017	Non-Aboriginal	1	9	11	14	56	1	9	11	77	422

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.