2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	41	11	4	2	83	6	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	12	9	2	77	10	163
2017	University certificate or diploma below the bachelor's level	36	36	7	13	7	73	20	30
2017	Bachelor's degree	32	52	9	5	2	83	7	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	7	5	3	85	8	300
2014	Secondary or high school graduation certificate or equivalent or less	30	49	8	9	5	79	13	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	11	12	2	75	14	155
2014	University certificate or diploma below the bachelor's level	39	40	10	11	0	79	11	20
2014	Bachelor's degree	42	38	11	5	4	81	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	39	6	4	2	87	6	313
2011	Secondary or high school graduation certificate or equivalent or less	40	40	5	7	8	80	14	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	10	9	2	79	10	154
2011	University certificate or diploma below the bachelor's level	18	45	18	6	13	63	19	16
2011	Bachelor's degree	33	43	18	5	1	76	7	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	42	6	6	3	86	8	304
2008	Secondary or high school graduation certificate or equivalent or less	46	46	3	2	3	92	5	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	13	10	0	77	10	120
2008	University certificate or diploma below the bachelor's level	20	55	10	10	5	75	15	20
2008	Bachelor's degree	48	35	6	6	4	83	10	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	9	7	5	79	12	281

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	11	13	9	67	22	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	14	10	12	64	22	163
2017	University certificate or diploma below the bachelor's level	30	23	17	7	24	53	31	30
2017	Bachelor's degree	22	48	10	10	9	70	20	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	10	11	13	66	23	299

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	23	15	0	2	0	84	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	30	6	4	0	1	90	4	162
2017	University certificate or diploma below the bachelor's level	57	36	3	0	3	0	93	3	30
2017	Bachelor's degree	50	40	6	2	1	0	90	4	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	31	4	2	1	0	93	3	297
2014	Secondary or high school graduation certificate or equivalent or less	66	27	3	2	2	0	94	3	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	19	6	1	2	0	91	3	155
2014	University certificate or diploma below the bachelor's level	79	16	0	5	0	0	95	5	20
2014	Bachelor's degree	72	23	5	0	0	0	95	0	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	26	3	1	1	0	95	2	313
2011	Secondary or high school graduation certificate or equivalent or less	80	17	3	0	0	0	97	0	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	19	4	2	1	0	93	2	154
2011	University certificate or diploma below the bachelor's level	40	41	19	0	0	0	81	0	17
2011	Bachelor's degree	54	35	10	0	0	0	90	0	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	25	4	1	0	0	95	1	305

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	41	15	2	0	2	0	83	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	12	3	2	0	1	83	5	162
2017	University certificate or diploma below the bachelor's level	40	49	4	0	7	0	0	89	7	30
2017	Bachelor's degree	43	43	6	5	3	0	0	86	8	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	6	5	3	0	0	85	9	296
2014	Secondary or high school graduation certificate or equivalent or less	43	43	6	6	2	0	0	87	7	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	9	9	3	0	0	79	12	155
2014	University certificate or diploma below the bachelor's level	50	39	11	0	0	0	0	89	0	20
2014	Bachelor's degree	45	40	6	6	2	0	0	85	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	36	8	3	3	0	0	85	6	313
2011	Secondary or high school graduation certificate or equivalent or less	53	29	10	5	2	0	0	82	7	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	10	8	0	0	0	82	8	154
2011	University certificate or diploma below the bachelor's level	25	44	12	12	7	0	0	69	19	16
2011	Bachelor's degree	38	48	12	2	0	0	0	86	2	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	41	6	4	2	0	0	89	6	304
2008	Secondary or high school graduation certificate or equivalent or less	53	39	8	0	0	0	0	92	0	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37	8	4	0	0	0	88	4	120
2008	University certificate or diploma below the bachelor's level	25	60	5	5	5	0	0	85	10	20
2008	Bachelor's degree	44	46	2	6	2	0	0	90	8	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	6	8	5	0	0	81	12	281

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	38	23	2	7	0	68	9	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	15	10	10	1	65	20	163
2017	University certificate or diploma below the bachelor's level	30	23	20	13	14	0	53	27	30
2017	Bachelor's degree	36	35	11	9	8	1	72	17	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	33	15	9	8	1	67	18	300
2014	Secondary or high school graduation certificate or equivalent or less	32	33	25	5	6	0	65	10	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	10	13	4	0	73	17	154
2014	University certificate or diploma below the bachelor's level	30	35	11	25	0	0	65	25	20
2014	Bachelor's degree	38	29	11	14	7	1	67	21	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	12	14	8	1	67	21	312
2011	Secondary or high school graduation certificate or equivalent or less	46	31	7	9	7	0	77	16	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	18	7	9	1	66	16	153
2011	University certificate or diploma below the bachelor's level	6	28	35	11	19	0	34	31	17
2011	Bachelor's degree	35	33	13	16	2	0	68	19	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	13	9	6	0	72	16	305

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	37	23	0	9	0	0	68	9	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	14	7	10	1	0	69	17	163
2017	University certificate or diploma below the bachelor's level	33	33	13	7	14	0	0	66	21	30
2017	Bachelor's degree	36	36	11	7	8	1	0	73	15	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	11	14	8	0	0	67	22	300
2014	Secondary or high school graduation certificate or equivalent or less	33	31	28	0	7	0	0	65	7	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	8	13	4	0	0	74	17	154
2014	University certificate or diploma below the bachelor's level	30	35	16	19	0	0	0	65	19	20
2014	Bachelor's degree	37	32	10	14	7	1	0	69	21	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	11	14	10	0	0	66	23	313
2011	Secondary or high school graduation certificate or equivalent or less	44	38	3	9	5	0	0	82	14	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	16	8	7	2	0	68	16	153
2011	University certificate or diploma below the bachelor's level	6	41	17	17	19	0	0	47	36	17
2011	Bachelor's degree	28	38	16	15	2	1	0	67	17	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	11	12	6	0	0	71	18	304
2008	Secondary or high school graduation certificate or equivalent or less	34	41	7	15	2	0	2	76	17	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	45	11	7	3	0	0	79	10	119
2008	University certificate or diploma below the bachelor's level	40	30	10	15	5	0	0	70	20	20
2008	Bachelor's degree	23	44	13	17	4	0	0	67	21	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	37	14	16	12	0	0	58	28	281

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	31	18	9	7	7	0	64	17	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	20	21	12	9	7	1	54	23	162
2017	University certificate or diploma below the bachelor's level	33	26	6	13	17	0	3	62	32	30
2017	Bachelor's degree	35	26	15	10	9	5	0	64	20	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	26	14	10	10	3	1	64	21	300
2014	Secondary or high school graduation certificate or equivalent or less	33	25	19	12	8	1	1	60	20	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	23	10	12	13	5	0	63	26	154
2014	University certificate or diploma below the bachelor's level	36	15	25	21	0	4	0	53	21	20
2014	Bachelor's degree	38	21	14	15	11	0	1	59	26	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	26	12	8	8	6	1	69	18	313
2011	Secondary or high school graduation certificate or equivalent or less	43	22	16	10	7	2	0	66	17	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	12	9	16	7	1	61	27	154
2011	University certificate or diploma below the bachelor's level	6	29	13	34	12	7	0	37	49	17
2011	Bachelor's degree	25	30	15	15	10	3	3	58	26	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30	14	7	6	4	1	72	14	304
2008	Secondary or high school graduation certificate or equivalent or less	39	29	10	12	2	8	0	74	15	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	13	15	5	5	1	65	21	120
2008	University certificate or diploma below the bachelor's level	30	30	10	20	10	0	0	60	30	20
2008	Bachelor's degree	27	29	13	15	6	8	2	63	23	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	29	15	9	7	9	2	64	19	281

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	23	16	5	2	0	0	77	7	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	27	9	7	8	6	1	74	16	162
2017	University certificate or diploma below the bachelor's level	40	30	7	3	17	0	3	72	21	30
2017	Bachelor's degree	44	29	16	5	6	1	0	73	11	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	9	7	8	1	1	75	16	300
2014	Secondary or high school graduation certificate or equivalent or less	36	25	6	13	10	5	5	68	25	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	28	14	9	5	2	1	71	15	155
2014	University certificate or diploma below the bachelor's level	45	29	5	5	16	0	0	74	21	20
2014	Bachelor's degree	50	22	11	7	8	2	0	73	15	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	25	5	9	5	1	1	80	14	313
2011	Secondary or high school graduation certificate or equivalent or less	35	36	16	7	5	2	0	72	12	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	14	10	8	3	0	66	19	153
2011	University certificate or diploma below the bachelor's level	24	36	11	12	11	5	0	63	25	17
2011	Bachelor's degree	43	28	15	11	2	0	0	71	13	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	12	7	4	1	1	77	11	303
2008	Secondary or high school graduation certificate or equivalent or less	42	34	14	3	5	0	2	78	9	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	20	6	5	2	1	68	11	120
2008	University certificate or diploma below the bachelor's level	40	30	10	5	10	5	0	74	16	20
2008	Bachelor's degree	46	25	8	10	4	6	0	76	16	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	9	10	6	2	0	74	17	281

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	11	4	7	0	0	78	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	26	11	11	10	1	1	68	21	162
2017	University certificate or diploma below the bachelor's level	33	36	10	0	21	0	0	69	21	30
2017	Bachelor's degree	37	30	14	10	7	2	0	68	18	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	9	12	8	1	1	71	20	299
2014	Secondary or high school graduation certificate or equivalent or less	27	36	12	11	9	2	3	66	21	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	27	10	15	7	1	0	67	23	155
2014	University certificate or diploma below the bachelor's level	41	17	16	5	16	5	0	61	22	20
2014	Bachelor's degree	42	27	10	10	11	0	1	69	21	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	7	8	8	2	1	75	17	312
2011	Secondary or high school graduation certificate or equivalent or less	40	38	9	3	11	0	0	77	14	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	12	12	11	1	1	66	23	152
2011	University certificate or diploma below the bachelor's level	24	36	17	6	17	0	0	60	23	17
2011	Bachelor's degree	39	30	11	16	2	1	1	70	18	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	13	12	6	0	1	70	18	305
2008	Secondary or high school graduation certificate or equivalent or less	42	27	8	12	8	2	0	71	21	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	13	8	8	1	1	69	17	120
2008	University certificate or diploma below the bachelor's level	30	35	10	15	10	0	0	65	25	20
2008	Bachelor's degree	40	31	8	17	4	0	0	71	21	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	11	13	10	1	0	65	23	281

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	30	9	4	7	0	0	80	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	22	10	7	8	0	1	75	15	163
2017	University certificate or diploma below the bachelor's level	46	20	10	7	17	0	0	66	24	30
2017	Bachelor's degree	46	25	14	9	7	0	0	71	15	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	24	9	8	10	0	1	72	18	299
2014	Secondary or high school graduation certificate or equivalent or less	33	41	14	6	6	0	0	74	12	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	24	10	9	3	1	1	77	13	155
2014	University certificate or diploma below the bachelor's level	49	20	5	5	21	0	0	68	26	20
2014	Bachelor's degree	50	24	8	7	11	0	1	74	18	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	8	5	6	0	0	80	11	313

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	42	20	5	0	2	0	75	5	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	12	9	6	5	1	72	16	163
2017	University certificate or diploma below the bachelor's level	39	24	13	10	10	3	0	65	21	30
2017	Bachelor's degree	43	26	15	6	4	6	1	74	10	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	30	10	6	9	4	0	74	16	300
2014	Secondary or high school graduation certificate or equivalent or less	43	27	12	6	3	9	0	77	10	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	14	7	5	4	1	73	12	155
2014	University certificate or diploma below the bachelor's level	44	29	16	5	0	5	0	78	6	20
2014	Bachelor's degree	40	27	16	9	6	2	0	68	15	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	27	12	8	7	3	0	72	15	313
2011	Secondary or high school graduation certificate or equivalent or less	30	29	21	7	5	9	0	64	13	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	17	6	10	7	0	64	17	153
2011	University certificate or diploma below the bachelor's level	17	35	24	17	6	0	0	53	23	17
2011	Bachelor's degree	41	24	16	11	5	2	1	67	16	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	30	13	6	5	2	1	75	12	304

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	32	17	14	4	3	0	65	18	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	13	12	9	1	1	65	22	163
2017	University certificate or diploma below the bachelor's level	33	26	14	7	20	0	0	59	27	30
2017	Bachelor's degree	36	31	16	9	6	2	0	68	16	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	9	14	14	1	0	63	28	300
2014	Secondary or high school graduation certificate or equivalent or less	40	27	14	8	9	3	0	69	17	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	12	10	7	2	0	70	18	155
2014	University certificate or diploma below the bachelor's level	22	36	16	10	16	0	0	58	26	20
2014	Bachelor's degree	34	31	12	11	9	2	0	67	20	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	14	15	11	0	0	60	26	313
2011	Secondary or high school graduation certificate or equivalent or less	35	30	12	8	9	6	0	69	18	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	18	7	13	3	0	61	20	153
2011	University certificate or diploma below the bachelor's level	6	41	11	11	31	0	0	46	42	17
2011	Bachelor's degree	32	34	15	8	6	5	0	69	15	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	12	13	11	1	1	63	24	302
2008	Secondary or high school graduation certificate or equivalent or less	32	39	10	10	7	2	0	72	17	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	40	12	10	9	1	1	69	19	120
2008	University certificate or diploma below the bachelor's level	45	20	15	10	10	0	0	65	20	20
2008	Bachelor's degree	28	32	6	19	11	4	0	62	31	47
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	13	16	19	1	0	51	36	281

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	36	22	15	5	7	0	55	22	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	18	13	12	4	1	54	27	163
2017	University certificate or diploma below the bachelor's level	26	23	14	10	20	7	0	53	32	30
2017	Bachelor's degree	26	28	15	17	8	6	0	58	26	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	27	15	14	16	4	0	54	31	300
2014	Secondary or high school graduation certificate or equivalent or less	31	17	21	15	8	8	2	52	25	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	12	11	11	7	0	63	23	155
2014	University certificate or diploma below the bachelor's level	11	32	32	5	16	5	0	45	22	20
2014	Bachelor's degree	24	29	15	17	10	3	1	56	28	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	14	23	13	3	0	48	37	311
2011	Secondary or high school graduation certificate or equivalent or less	21	33	19	14	5	8	0	58	21	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	21	16	12	5	0	49	29	154
2011	University certificate or diploma below the bachelor's level	6	36	22	11	18	7	0	45	31	17
2011	Bachelor's degree	17	33	26	11	5	8	0	54	17	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35	15	21	11	4	0	50	34	305
2008	Secondary or high school graduation certificate or equivalent or less	20	36	12	20	3	7	2	61	26	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	13	16	9	4	3	60	27	120
2008	University certificate or diploma below the bachelor's level	30	25	25	15	5	0	0	55	20	20
2008	Bachelor's degree	17	19	19	25	15	6	0	38	42	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	27	14	23	19	5	0	41	44	280

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	44	13	13	11	5	0	62	25	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	23	20	13	12	7	1	52	27	163
2017	University certificate or diploma below the bachelor's level	30	30	7	11	23	0	0	59	34	30
2017	Bachelor's degree	26	30	12	12	11	10	0	62	25	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	24	15	15	18	6	0	49	35	299
2014	Secondary or high school graduation certificate or equivalent or less	27	20	16	15	9	12	0	54	28	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	29	20	9	11	10	0	55	23	154
2014	University certificate or diploma below the bachelor's level	9	33	26	10	16	5	0	45	27	20
2014	Bachelor's degree	32	26	7	12	17	6	0	62	31	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	16	18	20	5	0	42	41	313
2011	Secondary or high school graduation certificate or equivalent or less	28	32	18	7	5	9	0	67	13	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	14	14	14	8	0	55	30	153
2011	University certificate or diploma below the bachelor's level	6	34	7	17	23	13	0	46	46	17
2011	Bachelor's degree	23	27	24	15	6	5	0	53	22	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	13	17	15	9	0	50	36	305
2008	Secondary or high school graduation certificate or equivalent or less	24	25	20	8	8	14	0	57	20	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	18	12	8	13	0	56	23	120
2008	University certificate or diploma below the bachelor's level	15	40	10	15	15	5	0	58	32	20
2008	Bachelor's degree	19	27	17	15	10	13	0	52	29	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	12	13	25	11	0	44	43	280

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	38	16	16	11	3	0	56	28	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	12	20	14	3	1	52	35	162
2017	University certificate or diploma below the bachelor's level	25	40	7	7	18	4	0	67	26	28
2017	Bachelor's degree	21	32	14	17	12	4	0	56	30	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	13	23	17	2	0	45	41	298
2014	Secondary or high school graduation certificate or equivalent or less	21	35	19	11	8	6	0	60	20	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	19	19	11	2	0	51	30	154
2014	University certificate or diploma below the bachelor's level	4	40	21	19	11	5	0	46	31	20
2014	Bachelor's degree	24	32	14	13	13	4	0	58	27	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	17	19	16	3	0	46	36	313
2011	Secondary or high school graduation certificate or equivalent or less	24	35	14	14	7	6	0	63	22	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	15	15	17	4	0	51	33	153
2011	University certificate or diploma below the bachelor's level	0	36	11	17	23	13	0	41	46	17
2011	Bachelor's degree	19	37	15	21	6	1	0	57	28	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	16	20	12	4	0	50	33	303
2008	Secondary or high school graduation certificate or equivalent or less	25	37	14	15	7	2	0	64	22	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39	17	17	8	5	0	57	26	119
2008	University certificate or diploma below the bachelor's level	15	35	0	35	15	0	0	50	50	20
2008	Bachelor's degree	19	33	6	27	13	2	0	53	40	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	14	21	16	2	0	48	38	281

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	22	22	7	11	0	0	60	18	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	18	15	11	0	0	55	26	163
2017	University certificate or diploma below the bachelor's level	26	26	13	13	21	0	0	52	34	30
2017	Bachelor's degree	23	38	17	12	11	0	0	60	23	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	12	13	15	0	1	59	29	300
2014	Secondary or high school graduation certificate or equivalent or less	28	32	16	9	14	0	0	61	23	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	16	13	7	0	0	63	20	155
2014	University certificate or diploma below the bachelor's level	14	45	4	37	0	0	0	59	37	20
2014	Bachelor's degree	25	33	16	12	15	0	0	58	27	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	13	13	17	0	0	58	29	313
2011	Secondary or high school graduation certificate or equivalent or less	24	45	14	7	11	0	0	69	18	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39	12	14	11	1	0	62	26	154
2011	University certificate or diploma below the bachelor's level	5	41	24	0	29	0	0	47	29	17
2011	Bachelor's degree	22	44	12	13	6	2	0	68	20	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	40	15	18	10	0	0	57	28	305

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	14	11	4	0	0	71	15	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	15	10	4	1	0	71	14	162
2017	University certificate or diploma below the bachelor's level	46	30	14	7	3	0	0	76	10	30
2017	Bachelor's degree	31	41	14	10	4	0	0	72	14	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	42	9	9	6	1	1	75	15	299

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	18	18	18	14	20	2	36	41	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	15	15	15	19	21	2	35	45	163
2017	University certificate or diploma below the bachelor's level	7	23	13	30	14	13	0	34	51	30
2017	Bachelor's degree	10	16	13	19	16	24	2	35	47	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	15	14	23	24	16	1	26	57	300
2014	Secondary or high school graduation certificate or equivalent or less	9	24	16	21	17	12	1	38	44	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	17	17	17	19	4	33	45	155
2014	University certificate or diploma below the bachelor's level	5	20	25	19	26	5	0	26	48	20
2014	Bachelor's degree	11	20	16	18	17	17	2	38	43	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	17	18	23	19	16	1	27	51	313

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	28	11	11	4	0	0	75	14	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	12	7	11	0	1	71	17	162
2017	University certificate or diploma below the bachelor's level	40	26	3	17	13	0	0	66	31	30
2017	Bachelor's degree	28	41	15	6	9	1	1	70	15	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	10	13	11	0	1	65	24	298
2014	Secondary or high school graduation certificate or equivalent or less	35	29	12	16	6	1	0	65	22	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	10	8	7	1	1	75	15	155
2014	University certificate or diploma below the bachelor's level	26	37	5	11	21	0	0	63	32	20
2014	Bachelor's degree	41	27	12	8	11	1	0	69	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	10	10	8	1	0	72	18	313
2011	Secondary or high school graduation certificate or equivalent or less	36	41	10	9	4	0	0	77	12	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	13	10	10	0	0	68	19	154
2011	University certificate or diploma below the bachelor's level	13	47	6	23	11	0	0	60	35	17
2011	Bachelor's degree	32	38	11	16	2	0	0	71	18	81
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	45	13	12	5	0	1	70	17	304
2008	Secondary or high school graduation certificate or equivalent or less	41	39	5	8	5	2	0	81	14	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	16	14	6	2	0	64	20	120
2008	University certificate or diploma below the bachelor's level	35	35	15	10	5	0	0	70	15	20
2008	Bachelor's degree	35	48	4	8	4	0	0	83	13	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	11	15	9	0	1	65	24	281

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	27	7	0	7	6	14	83	8	15
2017	Bachelor's degree	24	33	7	16	4	4	11	68	23	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	17	14	8	9	4	6	66	19	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	40	8	11	10	0	19	63	27	10
2014	Bachelor's degree	31	39	4	8	0	3	15	86	9	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	6	7	8	4	7	76	17	56

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	30	11	17	9	3	3	61	27	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	29	13	14	12	5	1	59	27	163
2017	University certificate or diploma below the bachelor's level	26	30	7	17	17	3	0	58	35	30
2017	Bachelor's degree	33	37	12	12	4	2	0	71	17	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	10	18	9	2	0	62	28	300
2014	Secondary or high school graduation certificate or equivalent or less	28	35	17	13	4	3	0	65	17	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	14	17	9	2	1	60	26	155
2014	University certificate or diploma below the bachelor's level	9	46	25	0	21	0	0	54	21	20
2014	Bachelor's degree	32	40	9	11	8	0	0	72	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	46	11	14	5	0	1	70	18	313
2011	Secondary or high school graduation certificate or equivalent or less	34	44	7	7	6	2	0	80	13	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	13	19	5	3	1	61	25	153
2011	University certificate or diploma below the bachelor's level	0	26	23	34	17	0	0	26	52	17
2011	Bachelor's degree	34	39	12	10	3	1	0	74	13	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	44	9	12	3	1	0	76	15	304
2008	Secondary or high school graduation certificate or equivalent or less	27	47	12	12	2	0	0	75	14	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	14	13	11	3	1	61	25	119
2008	University certificate or diploma below the bachelor's level	30	55	0	0	5	10	0	94	6	20
2008	Bachelor's degree	31	38	15	10	4	2	0	70	15	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	9	14	6	1	1	71	21	279

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	26	18	4	11	10	3	63	17	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	26	14	13	14	11	1	53	30	162
2017	University certificate or diploma below the bachelor's level	23	16	17	13	14	17	0	47	33	30
2017	Bachelor's degree	31	23	14	10	7	13	1	63	20	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	10	16	12	12	0	57	32	300
2014	Secondary or high school graduation certificate or equivalent or less	25	22	19	16	8	10	1	52	26	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	14	10	10	12	1	61	23	155
2014	University certificate or diploma below the bachelor's level	14	35	29	5	16	0	0	49	21	20
2014	Bachelor's degree	33	27	14	12	9	5	0	63	22	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	12	13	11	12	1	59	27	313
2011	Secondary or high school graduation certificate or equivalent or less	31	34	12	11	4	6	2	71	16	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	24	13	14	15	7	1	55	31	152
2011	University certificate or diploma below the bachelor's level	0	24	23	11	35	7	0	26	50	17
2011	Bachelor's degree	32	31	15	13	3	6	0	67	17	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	24	12	13	10	10	1	62	25	304
2008	Secondary or high school graduation certificate or equivalent or less	41	27	14	10	3	5	0	71	14	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	11	11	14	11	1	59	29	119
2008	University certificate or diploma below the bachelor's level	30	25	10	5	15	15	0	65	24	20
2008	Bachelor's degree	40	23	8	13	8	8	0	68	23	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	10	18	13	8	1	56	33	279

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	41	10	18	8	0	3	64	26	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	12	19	7	0	1	61	27	162
2017	University certificate or diploma below the bachelor's level	30	30	7	7	27	0	0	59	34	30
2017	Bachelor's degree	29	40	12	14	6	0	0	68	20	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	7	15	9	0	0	68	24	300
2014	Secondary or high school graduation certificate or equivalent or less	19	35	19	14	11	0	1	55	25	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	10	16	9	0	0	65	25	155
2014	University certificate or diploma below the bachelor's level	14	46	14	15	10	0	0	61	25	20
2014	Bachelor's degree	32	36	12	13	6	0	1	69	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	9	17	9	0	0	66	26	313
2011	Secondary or high school graduation certificate or equivalent or less	25	44	15	11	3	0	2	70	14	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	16	17	6	1	2	60	23	153
2011	University certificate or diploma below the bachelor's level	5	28	25	11	23	0	7	36	37	17
2011	Bachelor's degree	34	34	16	10	6	0	0	68	16	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	50	5	9	4	0	0	82	13	305
2008	Secondary or high school graduation certificate or equivalent or less	26	40	10	12	10	0	2	67	23	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	13	9	9	1	1	68	19	120
2008	University certificate or diploma below the bachelor's level	25	35	10	25	5	0	0	60	30	20
2008	Bachelor's degree	27	38	10	17	8	0	0	65	25	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	52	9	13	10	0	0	68	23	281

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	42	16	2	0	0	82	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	14	7	2	0	77	9	163
2017	University certificate or diploma below the bachelor's level	43	30	10	11	7	0	73	17	30
2017	Bachelor's degree	44	42	6	6	1	0	86	7	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	4	5	2	0	89	7	300
2014	Secondary or high school graduation certificate or equivalent or less	41	47	7	5	1	0	87	6	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	14	7	2	0	76	10	155
2014	University certificate or diploma below the bachelor's level	48	31	15	5	0	0	79	5	20
2014	Bachelor's degree	51	32	8	7	3	0	83	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	5	4	1	0	90	5	311
2011	Secondary or high school graduation certificate or equivalent or less	46	34	16	2	2	0	81	3	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	31	13	7	2	0	78	9	154
2011	University certificate or diploma below the bachelor's level	17	54	11	11	6	0	71	18	17
2011	Bachelor's degree	44	40	11	2	3	0	84	5	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	34	4	3	1	0	92	4	305
2008	Secondary or high school graduation certificate or equivalent or less	45	40	10	5	0	0	84	5	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	43	9	3	1	1	87	4	120
2008	University certificate or diploma below the bachelor's level	30	60	0	5	5	0	90	10	20
2008	Bachelor's degree	52	31	10	6	0	0	83	6	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	32	6	6	2	0	85	9	281

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	34	14	0	2	0	84	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	32	9	4	2	0	85	7	163
2017	University certificate or diploma below the bachelor's level	53	23	3	11	10	0	76	21	30
2017	Bachelor's degree	52	32	6	8	1	0	85	10	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	26	3	5	1	0	91	6	300
2014	Secondary or high school graduation certificate or equivalent or less	52	38	7	2	2	0	90	3	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	9	5	3	0	83	8	155
2014	University certificate or diploma below the bachelor's level	39	40	15	5	0	0	79	5	20
2014	Bachelor's degree	58	27	5	6	4	0	85	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	32	3	2	2	0	93	4	313
2011	Secondary or high school graduation certificate or equivalent or less	48	36	7	9	0	0	85	9	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	33	6	4	2	1	88	6	153
2011	University certificate or diploma below the bachelor's level	24	45	6	13	12	0	69	25	17
2011	Bachelor's degree	37	44	7	6	5	0	82	11	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	32	2	4	0	0	95	4	305
2008	Secondary or high school graduation certificate or equivalent or less	51	36	5	8	0	0	86	8	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	47	5	3	1	0	92	3	120
2008	University certificate or diploma below the bachelor's level	40	50	0	10	0	0	90	10	20
2008	Bachelor's degree	52	35	4	6	2	0	88	8	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	38	4	1	2	0	93	4	281

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	25	20	18	7	6	0	52	27	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	29	16	17	15	2	1	50	34	163
2017	University certificate or diploma below the bachelor's level	20	33	17	3	27	0	0	53	31	30
2017	Bachelor's degree	22	32	13	14	14	4	0	57	29	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	11	18	21	2	0	50	39	300
2014	Secondary or high school graduation certificate or equivalent or less	20	26	20	19	9	4	2	49	30	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	16	15	15	6	0	52	31	154
2014	University certificate or diploma below the bachelor's level	11	37	5	26	16	5	0	50	44	20
2014	Bachelor's degree	25	29	14	15	15	1	0	55	31	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	15	19	15	1	0	51	35	313
2011	Secondary or high school graduation certificate or equivalent or less	35	20	14	17	11	2	2	57	29	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	26	18	15	16	1	1	50	32	153
2011	University certificate or diploma below the bachelor's level	11	22	18	17	31	0	0	34	48	17
2011	Bachelor's degree	36	23	10	14	13	2	2	62	28	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	15	17	13	0	1	54	31	304
2008	Secondary or high school graduation certificate or equivalent or less	22	41	15	12	8	2	0	64	21	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38	18	10	14	3	0	57	25	120
2008	University certificate or diploma below the bachelor's level	25	50	5	10	10	0	0	75	20	20
2008	Bachelor's degree	23	27	15	19	17	0	0	50	35	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	35	19	18	18	1	0	44	37	279

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	23	22	18	15	3	5	40	36	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	15	12	15	37	2	2	33	54	163
2017	University certificate or diploma below the bachelor's level	16	16	13	16	37	0	0	33	54	30
2017	Bachelor's degree	15	27	12	11	28	6	1	45	42	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	11	17	26	2	3	44	45	300
2014	Secondary or high school graduation certificate or equivalent or less	10	10	18	23	26	2	11	24	56	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	12	17	34	6	3	32	55	154
2014	University certificate or diploma below the bachelor's level	0	21	19	9	47	0	4	22	58	20
2014	Bachelor's degree	14	17	15	19	28	0	6	33	51	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	15	18	24	2	3	41	44	312
2011	Secondary or high school graduation certificate or equivalent or less	14	28	17	10	21	3	7	46	35	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	13	18	32	1	1	36	51	153
2011	University certificate or diploma below the bachelor's level	0	25	11	17	47	0	0	25	64	17
2011	Bachelor's degree	14	17	11	26	25	3	4	33	54	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	13	19	22	1	2	44	42	303
2008	Secondary or high school graduation certificate or equivalent or less	15	24	15	17	19	7	3	43	40	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	16	19	23	3	1	39	44	120
2008	University certificate or diploma below the bachelor's level	5	11	26	42	11	5	0	17	56	19
2008	Bachelor's degree	19	17	15	17	31	0	2	36	49	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	12	21	24	2	1	41	47	280

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	43	7	5	5	0	3	81	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	16	15	7	0	0	61	23	163
2017	University certificate or diploma below the bachelor's level	26	37	13	7	17	0	0	63	24	30
2017	Bachelor's degree	27	40	14	12	6	1	0	67	18	134
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	10	11	10	0	0	69	21	297
2014	Secondary or high school graduation certificate or equivalent or less	18	53	9	11	6	0	2	73	18	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	16	12	10	0	0	62	22	155
2014	University certificate or diploma below the bachelor's level	15	39	20	11	16	0	0	54	26	20
2014	Bachelor's degree	26	40	13	11	11	0	0	65	22	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	9	17	14	0	0	61	30	313
2011	Secondary or high school graduation certificate or equivalent or less	42	36	5	12	3	2	0	79	16	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	43	10	10	9	0	1	71	19	153
2011	University certificate or diploma below the bachelor's level	13	45	19	11	12	0	0	58	23	17
2011	Bachelor's degree	34	33	14	12	6	0	0	67	18	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	9	13	6	0	0	73	19	304

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	14	4	7	0	75	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	20	9	6	1	65	15	163
2017	University certificate or diploma below the bachelor's level	33	40	13	3	11	0	73	14	30
2017	Bachelor's degree	30	39	17	6	8	1	69	14	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	18	13	10	0	59	23	297
2014	Secondary or high school graduation certificate or equivalent or less	29	38	19	8	6	0	67	14	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	10	10	6	0	74	16	155
2014	University certificate or diploma below the bachelor's level	31	44	9	16	0	0	75	16	20
2014	Bachelor's degree	33	36	16	9	5	0	70	14	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	12	14	13	0	62	27	311

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	32	11	11	5	0	0	73	16	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	14	11	7	0	0	68	18	162
2017	University certificate or diploma below the bachelor's level	36	33	10	13	7	0	0	69	21	30
2017	Bachelor's degree	30	41	14	8	6	1	0	72	15	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	11	14	13	0	1	62	27	297
2014	Secondary or high school graduation certificate or equivalent or less	26	48	12	9	3	0	2	75	13	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	13	10	5	0	0	71	16	155
2014	University certificate or diploma below the bachelor's level	14	43	21	5	16	0	0	58	21	20
2014	Bachelor's degree	37	36	10	12	4	1	0	74	16	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	12	13	13	0	0	62	26	312
2011	Secondary or high school graduation certificate or equivalent or less	40	37	17	2	2	2	0	79	3	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	15	7	4	0	0	74	11	153
2011	University certificate or diploma below the bachelor's level	18	36	29	11	6	0	0	54	17	17
2011	Bachelor's degree	31	47	10	9	2	0	1	78	12	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	46	8	12	4	1	1	76	16	305

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	37	16	9	7	3	3	65	17	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	17	12	9	6	0	59	22	163
2017	University certificate or diploma below the bachelor's level	30	33	7	17	14	0	0	63	31	30
2017	Bachelor's degree	20	33	22	10	9	4	0	56	20	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	32	22	12	13	3	0	51	26	300

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	32	7	9	2	0	5	81	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	12	10	6	0	0	73	15	163
2017	University certificate or diploma below the bachelor's level	40	26	10	7	17	0	0	66	24	30
2017	Bachelor's degree	38	27	15	13	6	0	2	66	19	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	11	14	14	0	1	60	29	300
2014	Secondary or high school graduation certificate or equivalent or less	46	33	9	10	0	0	2	80	10	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	10	9	6	0	0	75	15	155
2014	University certificate or diploma below the bachelor's level	23	35	5	26	11	0	0	58	37	20
2014	Bachelor's degree	42	25	12	14	7	0	1	67	21	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	11	13	11	0	0	64	25	313
2011	Secondary or high school graduation certificate or equivalent or less	49	28	14	9	0	0	0	77	9	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30	7	9	10	1	1	73	19	153
2011	University certificate or diploma below the bachelor's level	12	37	32	6	13	0	0	49	19	16
2011	Bachelor's degree	45	36	10	5	2	1	0	82	8	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	9	10	6	0	0	75	16	304

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	27	22	9	5	2	14	56	18	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	23	17	10	19	3	7	49	32	163
2017	University certificate or diploma below the bachelor's level	30	10	20	3	27	7	3	44	34	30
2017	Bachelor's degree	19	15	11	11	24	6	14	43	44	134
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	8	7	16	47	2	15	16	76	300
2014	Secondary or high school graduation certificate or equivalent or less	19	21	17	11	12	1	19	50	29	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	18	15	21	21	3	10	35	48	155
2014	University certificate or diploma below the bachelor's level	11	10	25	39	16	0	0	21	55	20
2014	Bachelor's degree	14	16	8	22	26	2	11	35	56	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	7	7	17	48	1	16	14	78	313
2011	Secondary or high school graduation certificate or equivalent or less	31	23	5	10	11	2	18	68	26	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	18	15	11	14	2	7	55	28	154
2011	University certificate or diploma below the bachelor's level	0	45	18	18	19	0	0	45	37	16
2011	Bachelor's degree	29	27	6	12	11	4	11	66	27	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	8	17	23	1	11	45	46	304
2008	Secondary or high school graduation certificate or equivalent or less	41	22	7	10	3	5	12	76	16	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	29	5	13	8	3	7	71	23	120
2008	University certificate or diploma below the bachelor's level	30	35	0	10	10	5	10	76	24	20
2008	Bachelor's degree	19	25	6	19	19	2	10	50	43	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	10	4	16	57	1	10	15	81	281

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	42	12	2	2	0	2	84	4	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	42	10	8	6	0	1	75	14	163
2017	University certificate or diploma below the bachelor's level	37	30	10	17	3	0	3	70	21	30
2017	Bachelor's degree	26	38	21	8	6	1	1	65	14	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	26	20	14	0	1	40	34	300
2014	Secondary or high school graduation certificate or equivalent or less	42	39	13	3	0	0	3	83	3	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	16	7	5	0	0	72	12	155
2014	University certificate or diploma below the bachelor's level	14	25	30	11	21	0	0	38	32	20
2014	Bachelor's degree	27	39	15	11	6	0	1	67	18	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	22	18	17	0	0	42	36	313
2011	Secondary or high school graduation certificate or equivalent or less	31	44	19	2	2	0	2	77	4	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	19	8	4	0	0	68	12	154
2011	University certificate or diploma below the bachelor's level	17	32	17	17	17	0	0	49	34	17
2011	Bachelor's degree	28	37	21	6	8	0	0	65	14	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	29	16	15	0	1	40	31	305
2008	Secondary or high school graduation certificate or equivalent or less	31	44	17	5	3	0	0	75	8	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	47	15	5	8	1	0	72	13	119
2008	University certificate or diploma below the bachelor's level	15	40	25	15	5	0	0	55	20	20
2008	Bachelor's degree	17	25	25	21	13	0	0	42	33	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	24	25	21	25	0	0	29	46	281

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	13	14	5	2	2	5	77	8	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	17	6	6	6	3	3	82	12	163
2017	University certificate or diploma below the bachelor's level	46	23	7	10	7	7	0	75	18	30
2017	Bachelor's degree	51	24	8	5	2	8	1	83	8	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	24	9	6	11	3	5	72	18	300
2014	Secondary or high school graduation certificate or equivalent or less	50	25	11	4	2	6	2	82	7	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	24	3	7	8	2	3	82	15	155
2014	University certificate or diploma below the bachelor's level	65	9	5	5	0	0	16	87	6	20
2014	Bachelor's degree	54	21	12	6	3	2	3	79	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27	7	6	10	4	4	74	18	313
2011	Secondary or high school graduation certificate or equivalent or less	59	26	3	5	6	2	0	86	11	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	7	6	3	0	2	84	10	154
2011	University certificate or diploma below the bachelor's level	40	43	11	0	6	0	0	83	6	17
2011	Bachelor's degree	50	31	7	5	1	4	3	86	6	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27	10	7	9	2	4	73	16	304

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	39	49	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	46	38	163
2017	University certificate or diploma below the bachelor's level	24	33	43	30
2017	Bachelor's degree	24	40	36	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	53	28	300
2014	Secondary or high school graduation certificate or equivalent or less	15	42	42	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	46	36	154
2014	University certificate or diploma below the bachelor's level	21	35	44	20
2014	Bachelor's degree	26	45	29	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	55	29	312
2011	Secondary or high school graduation certificate or equivalent or less	22	38	39	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	47	34	154
2011	University certificate or diploma below the bachelor's level	30	11	59	17
2011	Bachelor's degree	24	32	44	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	60	26	305

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	4	65	4	8	8	26
2017	Bachelor's degree	0	12	56	17	3	12	33
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	19	34	5	15	59
2014	Secondary or high school graduation certificate or equivalent or less	30	10	43	18	9999	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	60	4	9999	10	28
2014	Bachelor's degree	9	11	52	15	9999	13	29
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	6	19	44	9999	16	50
2011	Secondary or high school graduation certificate or equivalent or less	33	30	23	7	9999	7	13
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	14	49	13	9999	11	30
2011	Bachelor's degree	5	15	62	0	9999	19	21
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	21	7	49	9999	0	43

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	38	7	0	2	0	91	2	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	15	6	1	1	78	7	162
2017	University certificate or diploma below the bachelor's level	53	30	14	0	3	0	83	3	30
2017	Bachelor's degree	46	39	6	5	3	1	86	8	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	33	9	6	4	0	81	10	300
2014	Secondary or high school graduation certificate or equivalent or less	35	49	7	5	3	2	85	8	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	9	6	3	1	82	9	155
2014	University certificate or diploma below the bachelor's level	60	25	11	5	0	0	84	5	20
2014	Bachelor's degree	46	33	11	6	3	1	79	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	9	5	3	0	83	8	313
2011	Secondary or high school graduation certificate or equivalent or less	45	39	9	3	3	0	85	7	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	10	4	2	1	84	6	154
2011	University certificate or diploma below the bachelor's level	6	48	27	0	19	0	54	19	16
2011	Bachelor's degree	38	39	12	6	5	0	77	11	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	44	11	7	2	1	80	9	304
2008	Secondary or high school graduation certificate or equivalent or less	56	34	8	2	0	0	90	2	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	47	8	2	0	3	91	2	119
2008	University certificate or diploma below the bachelor's level	40	40	10	5	5	0	80	10	20
2008	Bachelor's degree	52	40	0	2	4	2	94	6	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	7	5	6	1	81	11	281

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	43	22	11	5	0	0	62	16	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	23	9	7	2	1	61	16	162
2017	University certificate or diploma below the bachelor's level	36	27	17	10	10	0	0	63	20	30
2017	Bachelor's degree	28	36	20	9	7	1	0	64	16	134
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	19	11	7	1	1	63	18	299
2014	Secondary or high school graduation certificate or equivalent or less	31	25	22	6	6	9	0	62	14	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	16	8	4	4	0	70	13	155
2014	University certificate or diploma below the bachelor's level	33	32	30	5	0	0	0	65	5	20
2014	Bachelor's degree	29	40	21	5	5	1	0	69	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	44	17	9	7	2	0	67	17	313
2011	Secondary or high school graduation certificate or equivalent or less	34	34	21	4	0	7	0	73	4	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38	22	8	6	4	0	62	14	154
2011	University certificate or diploma below the bachelor's level	0	47	30	23	0	0	0	47	23	17
2011	Bachelor's degree	30	40	18	12	1	0	0	70	13	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	40	20	11	6	3	0	61	18	304

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	17	24	18	23	2	9	47	27	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	33	22	15	0	2	38	28	161
2017	University certificate or diploma below the bachelor's level	10	16	27	27	13	3	3	42	28	30
2017	Bachelor's degree	4	17	31	26	15	5	1	44	23	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	13	23	35	22	1	3	60	16	299
2014	Secondary or high school graduation certificate or equivalent or less	11	20	30	18	17	0	4	36	32	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	21	33	20	16	1	3	37	29	154
2014	University certificate or diploma below the bachelor's level	19	16	35	20	5	0	5	26	37	20
2014	Bachelor's degree	5	16	29	31	16	0	3	49	22	107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	15	31	28	14	1	5	45	22	312
2011	Secondary or high school graduation certificate or equivalent or less	11	15	27	29	12	2	4	44	27	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	34	18	13	1	6	33	31	154
2011	University certificate or diploma below the bachelor's level	29	22	17	13	6	7	6	22	59	17
2011	Bachelor's degree	5	16	36	21	17	1	4	41	21	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	11	33	27	18	2	6	49	15	304
2008	Secondary or high school graduation certificate or equivalent or less	5	27	41	17	7	2	2	25	33	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	25	28	25	8	2	3	35	35	119
2008	University certificate or diploma below the bachelor's level	0	25	45	20	10	0	0	30	25	20
2008	Bachelor's degree	10	21	35	23	8	2	0	32	32	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	15	37	28	10	2	5	40	21	281

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	13	27	18	18	2	14	44	24	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	11	27	24	24	6	3	53	18	160
2017	University certificate or diploma below the bachelor's level	17	0	23	40	13	3	3	57	18	30
2017	Bachelor's degree	7	9	24	24	27	4	5	56	18	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	15	20	30	27	2	3	60	19	300
2014	Secondary or high school graduation certificate or equivalent or less	6	12	18	31	24	1	8	60	20	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	13	20	26	25	5	4	56	22	154
2014	University certificate or diploma below the bachelor's level	14	11	40	26	9	0	0	35	25	20
2014	Bachelor's degree	6	10	26	27	28	1	3	57	17	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	13	26	31	18	1	3	50	22	312
2011	Secondary or high school graduation certificate or equivalent or less	2	12	23	33	18	4	9	58	16	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	29	20	23	3	8	48	20	154
2011	University certificate or diploma below the bachelor's level	11	19	22	17	11	7	11	35	37	17
2011	Bachelor's degree	2	13	26	31	19	1	6	55	17	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	9	21	32	27	1	5	63	14	304
2008	Secondary or high school graduation certificate or equivalent or less	7	12	32	25	15	2	7	44	20	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	13	24	30	18	5	5	54	20	119
2008	University certificate or diploma below the bachelor's level	15	5	25	25	25	5	0	53	21	20
2008	Bachelor's degree	10	19	40	25	4	2	0	30	30	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	18	29	28	11	1	3	40	30	280

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	12	21	24	16	5	12	49	25	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	15	28	25	17	3	3	45	24	162
2017	University certificate or diploma below the bachelor's level	10	7	24	36	13	7	3	55	18	30
2017	Bachelor's degree	4	16	31	26	14	4	4	44	22	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	17	32	22	16	1	2	39	27	299
2014	Secondary or high school graduation certificate or equivalent or less	12	15	27	21	14	2	9	39	30	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	22	23	20	1	5	45	32	154
2014	University certificate or diploma below the bachelor's level	25	16	36	19	4	0	0	23	41	20
2014	Bachelor's degree	11	17	35	18	14	0	5	34	30	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	29	20	10	0	3	31	40	311
2011	Secondary or high school graduation certificate or equivalent or less	14	16	32	25	10	2	2	36	30	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	27	22	15	2	8	41	29	153
2011	University certificate or diploma below the bachelor's level	18	24	17	17	11	0	13	33	48	17
2011	Bachelor's degree	8	18	29	22	15	0	9	40	28	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	19	28	26	17	1	3	45	25	302
2008	Secondary or high school graduation certificate or equivalent or less	14	9	28	26	12	9	3	43	25	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	19	28	23	14	4	7	42	27	120
2008	University certificate or diploma below the bachelor's level	5	15	35	30	15	0	0	45	20	20
2008	Bachelor's degree	10	13	29	25	19	2	2	46	24	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	28	29	13	1	2	42	28	280

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	15	15	32	28	2	4	64	20	51
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	14	28	29	20	1	4	51	19	161
2017	University certificate or diploma below the bachelor's level	10	7	27	33	17	3	3	53	18	30
2017	Bachelor's degree	2	8	29	35	22	2	1	59	11	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	12	29	35	17	0	3	54	16	298
2014	Secondary or high school graduation certificate or equivalent or less	0	9	21	44	19	0	6	68	10	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	8	32	28	24	1	5	55	11	154
2014	University certificate or diploma below the bachelor's level	16	15	25	36	9	0	0	45	30	20
2014	Bachelor's degree	4	12	25	41	18	0	0	59	15	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	12	31	38	13	0	3	53	15	312
2011	Secondary or high school graduation certificate or equivalent or less	4	11	29	42	9	2	4	54	16	55
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	12	28	34	18	1	5	54	17	153
2011	University certificate or diploma below the bachelor's level	19	18	24	18	6	8	6	28	43	16
2011	Bachelor's degree	3	10	31	32	19	0	5	54	14	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	11	33	35	14	1	3	51	14	303
2008	Secondary or high school graduation certificate or equivalent or less	2	14	24	41	15	2	3	59	16	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	11	37	24	19	3	5	47	14	120
2008	University certificate or diploma below the bachelor's level	5	10	40	35	10	0	0	45	15	20
2008	Bachelor's degree	4	8	50	23	13	0	2	36	13	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	13	41	29	9	0	3	39	18	280

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	24	18	25	17	2	9	47	33	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	18	26	21	14	1	4	37	35	161
2017	University certificate or diploma below the bachelor's level	21	13	27	20	10	3	7	33	38	30
2017	Bachelor's degree	12	19	29	19	14	3	4	35	33	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	29	20	8	1	2	29	41	299
2014	Secondary or high school graduation certificate or equivalent or less	6	14	30	28	19	0	3	49	21	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	31	14	19	2	3	34	33	153
2014	University certificate or diploma below the bachelor's level	25	26	35	11	4	0	0	14	51	20
2014	Bachelor's degree	12	22	28	22	13	2	2	37	35	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	28	15	6	1	2	21	50	313
2011	Secondary or high school graduation certificate or equivalent or less	6	20	34	23	14	2	2	38	27	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	27	21	16	2	6	39	31	153
2011	University certificate or diploma below the bachelor's level	22	11	23	25	6	0	13	35	39	17
2011	Bachelor's degree	8	22	26	24	13	1	5	40	33	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	28	19	8	1	3	28	43	305
2008	Secondary or high school graduation certificate or equivalent or less	8	20	37	20	8	3	2	30	30	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	14	34	19	11	3	7	34	29	118
2008	University certificate or diploma below the bachelor's level	25	5	30	15	15	0	10	33	33	20
2008	Bachelor's degree	13	28	43	6	9	0	2	15	41	47
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	24	13	5	1	4	19	55	279

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	11	28	20	11	4	9	35	34	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	12	23	23	18	7	7	48	25	161
2017	University certificate or diploma below the bachelor's level	14	17	23	23	16	3	3	42	33	30
2017	Bachelor's degree	8	17	33	18	12	5	6	34	29	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	27	28	16	2	3	47	24	299
2014	Secondary or high school graduation certificate or equivalent or less	6	18	12	34	20	2	8	60	27	64
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	9	18	29	24	5	7	60	19	154
2014	University certificate or diploma below the bachelor's level	5	18	16	36	4	5	15	50	30	20
2014	Bachelor's degree	7	11	27	28	25	0	3	54	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	15	25	29	14	2	4	45	29	311
2011	Secondary or high school graduation certificate or equivalent or less	2	13	21	44	10	4	6	60	16	56
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	14	16	27	23	1	15	59	23	154
2011	University certificate or diploma below the bachelor's level	5	11	23	36	5	0	19	51	21	17
2011	Bachelor's degree	3	12	32	26	18	3	5	48	16	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	27	30	12	2	4	45	26	305
2008	Secondary or high school graduation certificate or equivalent or less	12	19	32	15	15	5	2	33	33	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18	23	25	15	5	8	46	28	119
2008	University certificate or diploma below the bachelor's level	15	20	35	5	15	10	0	22	39	20
2008	Bachelor's degree	17	19	33	17	13	0	2	30	36	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	20	28	18	10	0	3	29	43	280

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	14	25	13	20	5	11	39	31	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	15	32	17	16	7	6	39	25	162
2017	University certificate or diploma below the bachelor's level	11	7	36	20	17	3	7	40	19	30
2017	Bachelor's degree	6	14	38	18	16	6	2	37	21	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	38	19	8	1	3	28	32	299
2014	Secondary or high school graduation certificate or equivalent or less	8	22	26	29	8	0	7	40	32	65
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	29	20	20	1	3	42	27	154
2014	University certificate or diploma below the bachelor's level	4	30	42	15	4	0	5	20	36	20
2014	Bachelor's degree	9	18	39	18	13	1	2	32	28	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	22	30	16	7	1	3	24	45	313

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	24	16	7	5	0	0	71	12	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	23	13	14	14	1	0	58	29	163
2017	University certificate or diploma below the bachelor's level	30	26	10	17	17	0	0	56	34	30
2017	Bachelor's degree	34	37	8	10	9	2	0	73	19	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	9	16	14	0	1	61	30	300
2014	Secondary or high school graduation certificate or equivalent or less	27	32	11	12	17	2	0	60	29	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	11	16	11	1	0	62	27	155
2014	University certificate or diploma below the bachelor's level	31	39	14	0	16	0	0	70	16	20
2014	Bachelor's degree	39	31	9	10	11	1	0	70	21	107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	8	13	15	2	0	64	28	313

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	38	8	13	0	0	0	79	13	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	8	12	9	1	1	71	21	163
2017	University certificate or diploma below the bachelor's level	41	28	10	17	3	0	0	69	21	29
2017	Bachelor's degree	44	30	11	7	8	1	0	74	15	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	7	9	7	1	0	77	16	300
2014	Secondary or high school graduation certificate or equivalent or less	30	43	10	13	5	0	0	72	17	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	11	12	4	1	0	73	16	155
2014	University certificate or diploma below the bachelor's level	33	41	5	10	11	0	0	74	21	20
2014	Bachelor's degree	39	33	9	14	5	0	0	72	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	6	11	6	0	0	76	17	313

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	35	15	6	2	5	0	77	8	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	19	4	4	4	1	72	8	163
2017	University certificate or diploma below the bachelor's level	33	30	17	0	11	7	3	70	12	30
2017	Bachelor's degree	29	35	17	6	4	8	1	71	11	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	28	17	5	10	8	0	65	16	300
2014	Secondary or high school graduation certificate or equivalent or less	45	33	12	0	0	10	0	86	0	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	26	16	2	3	3	1	78	5	154
2014	University certificate or diploma below the bachelor's level	22	26	31	11	0	5	5	54	12	20
2014	Bachelor's degree	41	36	15	1	2	5	0	81	3	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	18	7	4	5	0	69	12	313

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	46	11	4	0	0	0	86	4	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	10	5	4	2	0	80	9	163
2017	University certificate or diploma below the bachelor's level	36	36	7	3	7	7	3	81	12	30
2017	Bachelor's degree	28	43	13	9	3	5	0	74	13	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	13	12	7	1	0	68	19	300
2014	Secondary or high school graduation certificate or equivalent or less	40	37	12	3	2	6	0	82	5	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	11	3	3	1	0	83	6	155
2014	University certificate or diploma below the bachelor's level	34	56	11	0	0	0	0	89	0	20
2014	Bachelor's degree	47	26	15	6	3	3	0	75	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	14	8	7	2	0	70	15	313
2011	Secondary or high school graduation certificate or equivalent or less	46	32	9	9	2	2	0	80	11	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	16	5	7	4	0	71	12	154
2011	University certificate or diploma below the bachelor's level	19	34	22	11	6	7	0	57	19	17
2011	Bachelor's degree	40	41	10	4	4	1	0	82	8	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	14	8	7	4	0	70	15	305

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	35	9	0	0	0	0	91	0	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	9	5	4	0	1	81	9	162
2017	University certificate or diploma below the bachelor's level	39	37	7	3	14	0	0	76	17	30
2017	Bachelor's degree	44	39	5	7	4	1	0	83	12	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34	6	7	8	0	0	80	14	300
2014	Secondary or high school graduation certificate or equivalent or less	50	32	12	3	3	0	0	82	6	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	34	5	3	3	0	0	89	5	154
2014	University certificate or diploma below the bachelor's level	54	40	5	0	0	0	0	95	0	20
2014	Bachelor's degree	55	30	7	1	8	0	0	84	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	6	7	7	0	0	80	14	312
2011	Secondary or high school graduation certificate or equivalent or less	53	38	0	5	3	0	0	91	9	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	12	6	3	1	0	79	9	154
2011	University certificate or diploma below the bachelor's level	25	34	11	17	13	0	0	58	31	17
2011	Bachelor's degree	49	35	9	2	5	0	0	84	7	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	8	6	5	0	0	81	11	302
2008	Secondary or high school graduation certificate or equivalent or less	54	25	10	8	2	0	0	80	10	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44	10	4	3	1	0	83	7	120
2008	University certificate or diploma below the bachelor's level	50	25	15	5	5	0	0	75	10	20
2008	Bachelor's degree	46	31	10	10	2	0	0	77	13	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	8	11	12	0	0	69	22	281

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	35	14	15	11	5	2	58	27	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	21	17	20	14	2	4	46	37	163
2017	University certificate or diploma below the bachelor's level	13	20	30	13	21	3	0	34	35	30
2017	Bachelor's degree	22	27	13	13	11	7	6	57	28	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	13	17	16	2	4	50	36	300
2014	Secondary or high school graduation certificate or equivalent or less	19	34	14	13	15	3	1	56	30	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	14	17	13	1	3	54	31	154
2014	University certificate or diploma below the bachelor's level	10	40	21	9	10	9	0	56	22	20
2014	Bachelor's degree	25	35	10	11	15	2	3	62	27	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	25	13	17	14	4	3	53	33	312

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	43	19	4	2	0	0	76	5	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	36	10	2	1	6	0	86	3	162
2017	University certificate or diploma below the bachelor's level	44	42	10	0	0	3	0	89	0	29
2017	Bachelor's degree	52	34	7	5	0	2	0	89	5	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	33	4	3	1	0	0	92	4	299
2014	Secondary or high school graduation certificate or equivalent or less	45	34	12	3	3	3	0	81	6	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	5	3	1	7	0	91	4	155
2014	University certificate or diploma below the bachelor's level	25	45	15	16	0	0	0	70	16	20
2014	Bachelor's degree	59	25	9	2	2	2	0	86	4	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	26	2	2	0	0	0	96	2	313
2011	Secondary or high school graduation certificate or equivalent or less	51	32	12	2	2	2	0	84	3	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	14	2	3	8	1	80	5	154
2011	University certificate or diploma below the bachelor's level	11	53	23	6	0	7	0	69	6	17
2011	Bachelor's degree	52	28	15	2	0	1	1	82	2	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	28	4	3	1	1	1	93	4	303

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	39	14	5	2	4	5	77	8	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	14	9	7	2	1	70	17	163
2017	University certificate or diploma below the bachelor's level	43	27	13	3	10	0	3	73	14	30
2017	Bachelor's degree	40	32	9	9	3	7	0	78	13	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	33	8	7	5	1	0	80	12	297
2014	Secondary or high school graduation certificate or equivalent or less	38	27	17	7	5	5	2	69	13	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	8	11	3	2	0	78	14	155
2014	University certificate or diploma below the bachelor's level	25	29	25	16	0	5	0	57	17	20
2014	Bachelor's degree	49	29	7	9	3	2	1	81	12	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	31	4	3	3	1	0	89	6	313
2011	Secondary or high school graduation certificate or equivalent or less	41	34	9	5	4	5	2	81	10	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	8	9	6	3	2	76	16	154
2011	University certificate or diploma below the bachelor's level	6	52	11	11	12	7	0	63	25	17
2011	Bachelor's degree	41	27	12	9	4	4	4	74	13	81
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	7	6	4	2	0	83	10	304
2008	Secondary or high school graduation certificate or equivalent or less	38	40	10	7	0	5	0	82	7	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	16	14	1	4	0	68	16	119
2008	University certificate or diploma below the bachelor's level	40	25	10	10	10	5	0	68	21	20
2008	Bachelor's degree	38	44	2	8	2	6	0	87	11	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	7	9	7	2	0	76	17	281

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	24	35	5	4	8	0	52	10	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	20	10	8	8	1	58	20	163
2017	University certificate or diploma below the bachelor's level	26	17	30	3	7	17	0	52	12	30
2017	Bachelor's degree	25	31	15	9	7	12	0	64	19	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	10	11	6	3	0	72	17	298
2014	Secondary or high school graduation certificate or equivalent or less	13	33	27	4	9	12	2	53	15	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	39	20	13	3	7	0	60	18	155
2014	University certificate or diploma below the bachelor's level	15	28	25	10	11	5	5	49	23	20
2014	Bachelor's degree	34	33	12	11	9	1	0	68	21	107
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	33	10	6	4	2	0	80	10	313
2011	Secondary or high school graduation certificate or equivalent or less	19	19	32	14	3	13	0	44	20	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	30	8	8	12	3	46	19	152
2011	University certificate or diploma below the bachelor's level	14	44	24	0	12	6	0	62	13	16
2011	Bachelor's degree	23	23	22	17	7	9	0	50	26	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	14	10	5	4	1	70	15	305

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	23	21	13	9	9	5	50	25	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	15	16	19	12	1	42	41	162
2017	University certificate or diploma below the bachelor's level	17	26	13	20	14	10	0	48	38	30
2017	Bachelor's degree	19	16	12	18	15	16	4	44	42	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	18	14	19	22	12	2	36	48	299
2014	Secondary or high school graduation certificate or equivalent or less	17	25	14	18	15	9	2	47	37	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	15	18	18	8	1	43	40	155
2014	University certificate or diploma below the bachelor's level	14	29	5	20	26	5	0	46	48	20
2014	Bachelor's degree	22	17	16	16	16	9	4	45	37	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	19	13	20	18	12	2	40	44	313
2011	Secondary or high school graduation certificate or equivalent or less	24	17	25	13	11	8	2	46	27	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	21	13	19	9	3	40	36	153
2011	University certificate or diploma below the bachelor's level	0	13	23	28	25	11	0	14	60	17
2011	Bachelor's degree	18	15	15	18	15	14	4	41	41	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	16	20	12	18	16	4	38	37	305

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	35	11	12	4	0	0	74	15	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	47	6	9	4	0	0	81	13	162
2017	University certificate or diploma below the bachelor's level	43	47	0	0	10	0	0	90	10	30
2017	Bachelor's degree	36	44	3	14	2	0	0	81	17	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	47	3	17	7	0	0	74	24	300
2014	Secondary or high school graduation certificate or equivalent or less	45	42	4	5	2	2	0	89	6	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	50	3	7	3	0	0	88	9	155
2014	University certificate or diploma below the bachelor's level	26	48	11	5	10	0	0	74	16	20
2014	Bachelor's degree	39	35	9	14	2	0	1	75	16	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	47	6	18	7	0	0	69	25	313
2011	Secondary or high school graduation certificate or equivalent or less	50	44	0	2	4	0	0	94	6	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	52	2	9	3	0	0	86	12	154
2011	University certificate or diploma below the bachelor's level	34	36	13	11	6	0	0	69	18	17
2011	Bachelor's degree	37	49	1	11	1	0	0	87	12	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	53	2	15	5	0	0	78	20	305
2008	Secondary or high school graduation certificate or equivalent or less	44	37	2	15	2	0	0	81	17	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	48	3	4	5	0	1	88	9	120
2008	University certificate or diploma below the bachelor's level	55	30	5	5	5	0	0	85	10	20
2008	Bachelor's degree	44	48	0	4	4	0	0	92	8	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	49	3	20	8	0	0	69	28	280

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	35	10	11	5	0	73	16	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	5	10	6	0	80	15	163
2017	University certificate or diploma below the bachelor's level	46	17	14	13	10	0	63	23	30
2017	Bachelor's degree	33	39	8	14	5	0	73	20	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	6	14	8	1	72	22	300
2014	Secondary or high school graduation certificate or equivalent or less	42	40	5	10	3	0	82	13	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	6	11	5	0	79	15	155
2014	University certificate or diploma below the bachelor's level	25	54	11	0	11	0	79	11	20
2014	Bachelor's degree	40	36	4	9	10	0	76	19	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	5	8	7	0	80	15	313
2011	Secondary or high school graduation certificate or equivalent or less	45	42	2	7	5	0	86	12	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	14	7	5	0	74	12	152
2011	University certificate or diploma below the bachelor's level	26	36	13	25	0	0	63	25	16
2011	Bachelor's degree	47	37	3	12	2	0	83	14	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	4	10	7	1	79	16	304

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	36	7	2	3	0	87	5	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	38	7	4	3	0	86	7	162
2017	University certificate or diploma below the bachelor's level	43	36	10	3	7	0	79	11	30
2017	Bachelor's degree	47	36	7	7	3	0	83	10	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	36	6	10	5	1	78	16	300
2014	Secondary or high school graduation certificate or equivalent or less	49	40	8	3	0	0	89	3	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	43	3	4	1	0	92	5	154
2014	University certificate or diploma below the bachelor's level	39	45	5	10	0	0	84	10	20
2014	Bachelor's degree	56	23	8	13	1	0	79	14	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	6	9	6	0	80	15	313

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	17	9	4	0	0	2	87	4	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	13	2	1	0	1	2	97	1	162
2017	University certificate or diploma below the bachelor's level	73	21	0	0	7	0	0	93	7	30
2017	Bachelor's degree	72	21	2	4	1	0	0	93	5	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	16	2	2	1	2	1	94	3	300
2014	Secondary or high school graduation certificate or equivalent or less	75	19	2	2	2	0	2	95	3	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	15	0	3	0	1	1	97	3	155
2014	University certificate or diploma below the bachelor's level	64	20	11	0	5	0	0	84	5	20
2014	Bachelor's degree	73	22	2	1	1	1	1	96	2	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	17	4	3	2	0	1	91	5	313
2011	Secondary or high school graduation certificate or equivalent or less	76	19	2	4	0	0	0	95	4	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	14	4	1	1	1	1	94	2	153
2011	University certificate or diploma below the bachelor's level	70	24	6	0	0	0	0	94	0	17
2011	Bachelor's degree	75	23	0	0	0	1	1	100	0	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	16	3	3	0	1	2	94	3	305
2008	Secondary or high school graduation certificate or equivalent or less	81	17	0	2	0	0	0	98	2	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	18	1	1	1	0	1	97	2	120
2008	University certificate or diploma below the bachelor's level	95	0	0	0	0	5	0	100	0	20
2008	Bachelor's degree	60	33	2	0	2	0	2	96	2	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	19	4	3	2	0	1	91	5	281

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	24	4	4	4	0	3	89	7	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	17	5	0	2	0	2	93	2	163
2017	University certificate or diploma below the bachelor's level	69	17	11	0	3	0	0	86	3	29
2017	Bachelor's degree	62	22	8	5	2	0	0	84	8	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	17	3	6	3	1	1	88	9	297
2014	Secondary or high school graduation certificate or equivalent or less	64	15	9	5	5	2	1	81	10	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	20	2	4	1	0	1	93	5	155
2014	University certificate or diploma below the bachelor's level	70	15	5	4	5	0	0	85	9	20
2014	Bachelor's degree	63	19	7	6	3	1	1	84	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	13	4	5	3	0	1	88	8	311
2011	Secondary or high school graduation certificate or equivalent or less	80	12	2	2	5	0	0	92	7	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	13	4	1	1	0	1	94	2	154
2011	University certificate or diploma below the bachelor's level	70	18	0	11	0	0	0	89	11	17
2011	Bachelor's degree	65	18	5	6	2	0	4	86	9	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	15	4	6	2	1	2	88	8	304
2008	Secondary or high school graduation certificate or equivalent or less	83	10	2	5	0	0	0	93	5	58
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	10	3	4	0	0	1	92	4	120
2008	University certificate or diploma below the bachelor's level	95	5	0	0	0	0	0	100	0	20
2008	Bachelor's degree	63	23	2	6	4	0	2	87	11	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	15	4	5	4	0	1	87	9	280

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	13	9	4	2	0	6	85	6	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	8	2	1	0	4	89	3	163
2017	University certificate or diploma below the bachelor's level	79	7	7	0	3	0	3	89	3	30
2017	Bachelor's degree	66	17	4	7	2	0	4	86	10	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	10	7	3	4	1	3	86	7	299
2014	Secondary or high school graduation certificate or equivalent or less	65	15	5	4	5	0	6	85	10	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	15	4	1	1	3	2	94	2	155
2014	University certificate or diploma below the bachelor's level	55	15	5	5	5	0	14	81	12	20
2014	Bachelor's degree	65	12	7	4	5	1	5	82	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	9	7	3	3	1	4	86	7	313
2011	Secondary or high school graduation certificate or equivalent or less	73	8	5	3	7	2	2	84	11	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	8	6	4	1	0	9	89	5	154
2011	University certificate or diploma below the bachelor's level	62	26	0	6	0	0	6	94	6	16
2011	Bachelor's degree	64	16	4	4	5	0	8	87	9	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	10	5	5	3	1	4	87	8	304
2008	Secondary or high school graduation certificate or equivalent or less	66	15	3	2	5	0	8	89	7	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	8	6	3	1	0	10	89	5	120
2008	University certificate or diploma below the bachelor's level	80	0	10	0	0	0	10	89	0	20
2008	Bachelor's degree	67	19	0	2	4	2	6	93	7	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	10	7	3	3	0	8	86	7	281

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	9	2	2	2	0	4	94	4	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	86	6	4	0	0	0	4	96	0	163
2017	University certificate or diploma below the bachelor's level	86	3	7	0	3	0	0	89	3	30
2017	Bachelor's degree	80	11	2	1	3	0	2	94	5	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	10	4	1	1	1	3	94	2	299
2014	Secondary or high school graduation certificate or equivalent or less	75	7	6	1	6	0	4	86	8	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	9	2	2	1	0	3	95	3	155
2014	University certificate or diploma below the bachelor's level	76	4	5	0	5	0	9	88	6	20
2014	Bachelor's degree	73	8	2	1	9	1	6	88	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	7	4	1	2	0	4	93	3	313
2011	Secondary or high school graduation certificate or equivalent or less	80	8	3	0	8	0	0	88	8	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	5	5	1	1	1	4	93	2	154
2011	University certificate or diploma below the bachelor's level	70	13	11	0	0	0	6	88	0	17
2011	Bachelor's degree	76	13	1	1	2	0	6	95	4	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	10	4	0	2	1	5	93	2	304
2008	Secondary or high school graduation certificate or equivalent or less	83	3	3	2	3	0	5	91	5	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	6	2	2	0	1	8	96	2	120
2008	University certificate or diploma below the bachelor's level	90	5	5	0	0	0	0	95	0	20
2008	Bachelor's degree	88	2	0	2	2	2	4	96	4	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	4	5	1	3	1	7	90	5	280

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	18	11	2	4	0	4	83	6	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	15	7	1	1	1	7	90	2	162
2017	University certificate or diploma below the bachelor's level	76	7	11	0	3	3	0	86	3	30
2017	Bachelor's degree	58	21	8	6	1	3	4	85	7	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	13	9	4	2	1	6	84	7	300
2014	Secondary or high school graduation certificate or equivalent or less	65	12	8	4	5	0	6	82	10	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	15	7	1	1	1	3	91	3	155
2014	University certificate or diploma below the bachelor's level	40	16	15	5	5	4	14	68	13	20
2014	Bachelor's degree	53	18	6	2	6	3	11	83	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	14	10	2	3	1	7	84	5	313

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	20	7	4	5	5	3	82	10	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	11	7	1	2	3	5	90	3	163
2017	University certificate or diploma below the bachelor's level	63	13	14	0	3	3	3	82	4	30
2017	Bachelor's degree	64	14	7	4	2	4	4	86	7	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	5	2	1	3	3	92	3	299
2014	Secondary or high school graduation certificate or equivalent or less	60	17	8	3	6	3	3	82	10	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	16	7	2	1	5	3	89	3	155
2014	University certificate or diploma below the bachelor's level	49	16	15	0	5	5	9	76	6	20
2014	Bachelor's degree	59	21	5	4	4	2	5	87	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	16	9	3	2	2	3	86	5	312
2011	Secondary or high school graduation certificate or equivalent or less	64	15	12	0	5	0	3	82	5	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	6	0	1	4	4	92	1	153
2011	University certificate or diploma below the bachelor's level	51	18	6	6	6	0	13	80	13	17
2011	Bachelor's degree	71	15	2	2	1	0	8	94	4	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	16	5	3	1	1	3	91	4	305
2008	Secondary or high school graduation certificate or equivalent or less	69	8	8	5	2	3	3	84	7	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	14	5	1	2	3	7	92	3	120
2008	University certificate or diploma below the bachelor's level	85	10	0	5	0	0	0	95	5	20
2008	Bachelor's degree	67	17	8	4	0	2	2	87	4	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	7	3	3	2	4	85	7	281

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	74	163
2017	University certificate or diploma below the bachelor's level	30	70	30
2017	Bachelor's degree	18	82	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	79	300
2014	Secondary or high school graduation certificate or equivalent or less	16	84	66
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	75	155
2014	University certificate or diploma below the bachelor's level	25	75	20
2014	Bachelor's degree	19	81	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	310

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	42
2017	Bachelor's degree	59	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	62
2014	Secondary or high school graduation certificate or equivalent or less	64	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	39
2014	Bachelor's degree	61	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	55

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	42
2017	Bachelor's degree	50	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	62
2014	Secondary or high school graduation certificate or equivalent or less	55	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39
2014	Bachelor's degree	55	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	55

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	55

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42
2017	Bachelor's degree	24
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2014	Bachelor's degree	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	55

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42
2017	Bachelor's degree	47	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	62
2014	Secondary or high school graduation certificate or equivalent or less	55	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39
2014	Bachelor's degree	44	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	55

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42
2017	Bachelor's degree	24	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	62
2014	Secondary or high school graduation certificate or equivalent or less	48	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39
2014	Bachelor's degree	34	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	55

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42
2017	Bachelor's degree	47	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	39
2014	Bachelor's degree	32	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	55

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42
2017	Bachelor's degree	26	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	62
2014	Secondary or high school graduation certificate or equivalent or less	45	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39
2014	Bachelor's degree	24	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	55

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	42
2017	Bachelor's degree	22	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39
2014	Bachelor's degree	31	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	55

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	42
2017	Bachelor's degree	50	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	39
2014	Bachelor's degree	38	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	55

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42
2017	Bachelor's degree	29	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	39
2014	Bachelor's degree	53	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	55

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	55

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	42
2017	Bachelor's degree	46	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39
2014	Bachelor's degree	36	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	55

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39
2014	Bachelor's degree	40	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	55

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	55

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	42
2017	Bachelor's degree	42	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	62
2014	Secondary or high school graduation certificate or equivalent or less	91	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	39
2014	Bachelor's degree	53	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	55

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	42
2017	Bachelor's degree	24	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	55

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	55

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	62
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	55

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	39

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	62
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	55

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	62
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	55

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	42
2017	Bachelor's degree	33	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	62
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	39
2014	Bachelor's degree	37	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	55

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	52

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	52

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	59
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	52

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	22	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	59
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	35
2014	Bachelor's degree	0	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	52

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	59

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2017	Bachelor's degree	0	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	59
2014	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	39
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	59
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39
2017	Bachelor's degree	24	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	52

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	59
2014	Secondary or high school graduation certificate or equivalent or less	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	52

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39
2017	Bachelor's degree	44	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	52

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2017	Bachelor's degree	22
2014	Secondary or high school graduation certificate or equivalent or less	10
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	39
2017	Bachelor's degree	55	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35
2014	Bachelor's degree	59	17
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	52

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	52

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	42
2017	Bachelor's degree	92	8	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93	7	60

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	26	23	7	5	14	4	56	15	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	15	21	6	10	27	7	43	24	163
2017	University certificate or diploma below the bachelor's level	7	10	20	13	21	20	10	24	48	30
2017	Bachelor's degree	13	17	19	7	8	30	7	48	23	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	16	13	12	13	24	9	43	38	300
2014	Secondary or high school graduation certificate or equivalent or less	14	21	18	9	7	26	5	51	23	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	14	21	10	10	25	4	42	28	154
2014	University certificate or diploma below the bachelor's level	15	20	31	4	5	25	0	47	12	20
2014	Bachelor's degree	8	18	19	11	7	31	5	41	29	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	19	9	11	31	5	41	30	313

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	38	20	4	2	7	0	73	6	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	21	7	6	7	1	63	14	163
2017	University certificate or diploma below the bachelor's level	23	43	17	7	11	0	0	66	17	30
2017	Bachelor's degree	25	34	19	5	4	10	2	68	10	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	15	7	9	7	1	66	18	300
2014	Secondary or high school graduation certificate or equivalent or less	28	28	18	9	2	15	0	66	13	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	21	25	10	4	15	1	54	17	154
2014	University certificate or diploma below the bachelor's level	23	16	31	9	10	10	0	44	22	20
2014	Bachelor's degree	24	24	19	8	7	17	1	59	18	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	20	8	10	14	1	56	21	312
2011	Secondary or high school graduation certificate or equivalent or less	36	29	14	0	5	12	3	78	6	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	26	21	7	6	6	1	63	14	153
2011	University certificate or diploma below the bachelor's level	11	30	35	17	6	0	0	41	23	17
2011	Bachelor's degree	28	27	18	6	5	14	3	66	13	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	32	13	8	6	10	0	70	15	304

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	163
2017	Bachelor's degree	5	95	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	298
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	155
2014	University certificate or diploma below the bachelor's level	0	100	20
2014	Bachelor's degree	9	91	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	313

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	89	27

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	27

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	35

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	27

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	27

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	32
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	32

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	92	8	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	97	3	35

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	21	30	4	2	20	8	50	8	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	13	25	3	3	31	7	50	10	163
2017	University certificate or diploma below the bachelor's level	10	20	26	3	7	23	10	45	16	30
2017	Bachelor's degree	16	11	17	4	3	38	11	53	13	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	14	17	4	8	36	9	47	22	299
2014	Secondary or high school graduation certificate or equivalent or less	16	12	23	3	3	36	6	49	11	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	15	26	3	1	34	8	49	7	154
2014	University certificate or diploma below the bachelor's level	19	14	31	0	0	25	10	52	0	20
2014	Bachelor's degree	17	13	15	6	3	39	8	56	17	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	13	24	3	6	40	4	41	17	313

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	41	23	4	0	7	2	70	4	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	23	24	2	3	14	3	66	5	161
2017	University certificate or diploma below the bachelor's level	40	26	20	7	4	3	0	68	11	30
2017	Bachelor's degree	32	30	15	4	3	14	2	74	8	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	16	4	8	12	1	67	14	298
2014	Secondary or high school graduation certificate or equivalent or less	29	19	22	3	2	22	3	64	6	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	25	18	2	1	22	2	72	4	154
2014	University certificate or diploma below the bachelor's level	32	21	25	0	0	16	5	68	0	20
2014	Bachelor's degree	32	26	14	0	6	20	1	74	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	28	19	5	6	16	1	64	13	312
2011	Secondary or high school graduation certificate or equivalent or less	42	27	16	2	0	14	0	80	2	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	30	16	1	2	16	0	76	5	153
2011	University certificate or diploma below the bachelor's level	18	38	30	0	0	14	0	65	0	16
2011	Bachelor's degree	37	33	13	4	4	9	0	78	8	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	11	4	3	12	0	79	8	303

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	73	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	163
2017	University certificate or diploma below the bachelor's level	44	56	30
2017	Bachelor's degree	19	81	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	299
2014	Secondary or high school graduation certificate or equivalent or less	8	92	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	155
2014	Bachelor's degree	16	84	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	313

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	34	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	16	31
2017	University certificate or diploma below the bachelor's level	53	47	13
2017	Bachelor's degree	89	11	27
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	22	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	30	20
2014	Bachelor's degree	83	17	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	47

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	43	4	0	8	4	88	8	26
2017	Bachelor's degree	45	39	0	12	4	0	84	16	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	15	8	20	12	0	60	32	35
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	23	15	15	0	0	70	15	14
2014	Bachelor's degree	34	58	0	0	0	7	100	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	21	5	9	5	0	82	14	36

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	52	7	5	2	5	5	84	8	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	12	5	2	2	1	81	7	163
2017	University certificate or diploma below the bachelor's level	30	47	10	3	7	3	0	80	10	30
2017	Bachelor's degree	17	50	7	10	2	2	13	78	14	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	52	8	11	5	1	6	75	17	299
2014	Secondary or high school graduation certificate or equivalent or less	21	54	12	2	5	3	3	80	7	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	47	13	8	1	0	0	78	9	155
2014	University certificate or diploma below the bachelor's level	21	54	5	20	0	0	0	75	20	20
2014	Bachelor's degree	24	48	6	10	1	2	9	81	12	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	54	9	6	4	1	6	79	11	313
2011	Secondary or high school graduation certificate or equivalent or less	35	51	7	5	0	0	2	87	5	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	48	8	6	2	4	2	82	9	154
2011	University certificate or diploma below the bachelor's level	11	41	11	25	6	0	5	55	32	17
2011	Bachelor's degree	26	43	13	3	4	1	11	79	7	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	52	8	9	2	1	11	78	13	305
2008	Secondary or high school graduation certificate or equivalent or less	24	44	7	12	2	2	10	77	15	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	48	15	9	3	2	2	72	13	120
2008	University certificate or diploma below the bachelor's level	25	45	10	10	0	5	5	78	11	20
2008	Bachelor's degree	29	38	13	4	4	2	10	76	10	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	16	8	6	10	5	48	48	35	281

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	18	30	3	11	14	10	41	19	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	22	11	6	21	6	47	22	161
2017	University certificate or diploma below the bachelor's level	10	17	23	11	17	17	6	35	35	30
2017	Bachelor's degree	8	17	16	12	8	30	10	41	33	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	16	18	21	15	20	4	28	48	297
2014	Secondary or high school graduation certificate or equivalent or less	6	15	27	1	7	35	8	37	15	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	26	26	7	5	23	4	48	16	153
2014	University certificate or diploma below the bachelor's level	5	10	56	10	0	9	9	19	12	20
2014	Bachelor's degree	5	14	24	10	8	30	10	31	30	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	21	23	16	9	21	6	34	35	313
2011	Secondary or high school graduation certificate or equivalent or less	18	22	28	5	5	13	8	51	13	58
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	18	4	7	27	7	55	17	154
2011	University certificate or diploma below the bachelor's level	6	17	28	12	6	20	11	33	26	17
2011	Bachelor's degree	2	18	26	6	7	23	17	34	22	82
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	18	21	21	16	15	5	27	46	305

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	27	18	0	0	12	2	79	0	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	11	4	2	12	2	80	7	163
2017	University certificate or diploma below the bachelor's level	36	23	13	11	7	10	0	66	19	30
2017	Bachelor's degree	35	23	13	2	2	16	9	78	5	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29	16	5	5	14	7	69	12	299
2014	Secondary or high school graduation certificate or equivalent or less	32	22	23	5	3	13	3	64	9	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	16	5	2	18	0	72	9	153
2014	University certificate or diploma below the bachelor's level	20	28	41	0	0	11	0	54	0	20
2014	Bachelor's degree	38	26	13	4	2	8	9	77	7	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	10	3	3	12	7	80	7	313
2011	Secondary or high school graduation certificate or equivalent or less	40	33	9	0	5	11	2	84	6	57
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	28	13	4	3	18	2	75	9	154
2011	University certificate or diploma below the bachelor's level	17	30	25	11	6	11	0	52	20	17
2011	Bachelor's degree	33	28	10	4	1	15	10	81	6	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	25	15	7	3	9	11	69	13	304
2008	Secondary or high school graduation certificate or equivalent or less	22	39	8	2	3	15	10	82	7	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	14	2	2	13	3	79	4	120
2008	University certificate or diploma below the bachelor's level	35	25	10	5	5	15	5	75	13	20
2008	Bachelor's degree	31	35	8	2	0	13	10	86	3	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	10	12	1	5	16	47	49	17	281

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	37	18	0	0	10	2	80	0	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	12	2	2	12	2	81	6	163
2017	University certificate or diploma below the bachelor's level	33	23	20	11	3	10	0	62	16	30
2017	Bachelor's degree	33	25	7	4	4	19	8	79	11	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	16	10	9	15	6	57	23	299
2014	Secondary or high school graduation certificate or equivalent or less	27	24	21	6	0	19	3	65	8	67
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	18	3	1	16	0	73	6	153
2014	University certificate or diploma below the bachelor's level	10	33	46	5	0	5	0	46	6	20
2014	Bachelor's degree	35	22	16	6	2	11	9	70	10	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	13	9	5	13	6	66	18	313
2011	Secondary or high school graduation certificate or equivalent or less	41	28	15	2	3	9	2	77	6	56
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	14	6	2	18	2	73	9	153
2011	University certificate or diploma below the bachelor's level	6	28	25	11	6	19	5	44	23	17
2011	Bachelor's degree	32	27	13	4	0	17	8	78	5	83
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	16	10	4	10	10	62	18	304
2008	Secondary or high school graduation certificate or equivalent or less	31	39	10	3	0	8	8	84	4	59
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	18	6	3	10	2	70	10	120
2008	University certificate or diploma below the bachelor's level	40	30	25	5	0	0	0	70	5	20
2008	Bachelor's degree	23	33	10	6	4	10	13	73	14	48
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	11	12	6	6	12	44	45	28	278

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	23	5	5	5	0	0	84	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	7	9	8	1	0	76	17	163
2017	University certificate or diploma below the bachelor's level	46	26	0	7	21	0	0	73	27	30
2017	Bachelor's degree	47	27	10	7	6	2	1	76	14	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	27	7	9	10	1	1	74	19	300

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	30	5	5	4	0	0	86	9	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	22	12	4	6	3	1	77	11	163
2017	University certificate or diploma below the bachelor's level	57	17	7	3	13	3	0	76	17	30
2017	Bachelor's degree	51	24	10	7	6	1	1	77	13	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	23	8	5	7	1	1	78	13	300

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	45	16	7	7	3	0	69	15	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	14	10	7	6	1	67	18	163
2017	University certificate or diploma below the bachelor's level	10	43	13	20	11	3	0	55	32	30
2017	Bachelor's degree	15	39	17	18	7	5	0	57	26	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	39	18	14	12	4	0	54	27	299

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	44	16	11	5	5	2	65	17	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	18	17	9	3	0	55	26	163
2017	University certificate or diploma below the bachelor's level	14	39	13	13	20	0	0	53	33	30
2017	Bachelor's degree	19	35	17	11	13	5	0	57	25	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	34	17	21	17	1	0	45	38	300

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	25	9	14	14	4	4	59	31	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	22	20	19	12	0	1	49	31	163
2017	University certificate or diploma below the bachelor's level	24	20	13	13	20	0	10	49	37	30
2017	Bachelor's degree	18	23	19	17	18	1	4	44	36	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	23	17	17	0	1	41	35	298

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	32	30	11	9	0	50	20	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	25	18	14	0	44	32	163
2017	University certificate or diploma below the bachelor's level	10	23	23	16	21	7	36	40	30
2017	Bachelor's degree	11	25	28	24	11	1	36	35	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	14	29	28	24	0	19	52	299

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	27	18	9	5	2	5	65	15	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	21	13	2	0	3	63	16	163
2017	University certificate or diploma below the bachelor's level	26	30	17	7	14	0	7	60	22	30
2017	Bachelor's degree	29	26	26	12	6	1	2	56	18	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	27	9	10	1	3	53	20	295

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	19	22	20	12	0	3	45	33	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	20	15	20	0	2	44	36	161
2017	University certificate or diploma below the bachelor's level	14	30	13	16	24	0	3	45	42	30
2017	Bachelor's degree	14	22	29	14	17	1	2	37	33	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	22	25	18	24	1	1	32	42	299

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	14	5	3	4	5	15	85	9	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	26	7	5	4	2	14	81	10	163
2017	University certificate or diploma below the bachelor's level	36	29	7	3	7	0	17	79	12	30
2017	Bachelor's degree	32	26	15	10	9	1	8	63	21	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	28	17	20	0	1	34	38	298

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	38	11	9	2	2	0	78	11	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	22	7	6	1	0	65	14	162
2017	University certificate or diploma below the bachelor's level	31	27	25	14	3	0	0	58	17	29
2017	Bachelor's degree	24	27	24	15	8	0	1	52	24	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	29	20	18	0	0	33	39	299

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	30	18	4	6	0	4	71	10	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	21	4	4	1	3	70	9	161
2017	University certificate or diploma below the bachelor's level	21	28	29	14	7	0	0	49	21	28
2017	Bachelor's degree	31	26	20	14	6	2	2	59	20	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	21	14	9	0	1	55	23	300

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28	15	6	2	0	2	77	8	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	17	9	7	0	0	67	16	162
2017	University certificate or diploma below the bachelor's level	27	28	24	10	3	0	7	59	15	29
2017	Bachelor's degree	33	31	22	9	3	1	1	66	12	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	14	7	4	1	2	73	12	299

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	40	11	8	6	0	0	75	14	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	14	7	6	0	1	73	13	161
2017	University certificate or diploma below the bachelor's level	31	35	14	14	0	0	7	71	15	29
2017	Bachelor's degree	34	30	16	9	8	0	2	66	18	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	12	6	5	1	1	77	12	300

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	27	17	6	6	0	0	72	11	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	16	6	2	1	1	76	8	161
2017	University certificate or diploma below the bachelor's level	34	34	14	7	3	0	7	73	11	29
2017	Bachelor's degree	31	32	19	11	5	0	1	64	16	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	21	10	4	0	1	65	14	299

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	25	2	8	0	2	3	90	8	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	26	11	7	2	0	0	80	9	162
2017	University certificate or diploma below the bachelor's level	63	17	13	7	0	0	0	80	7	30
2017	Bachelor's degree	49	29	10	6	4	1	1	80	10	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	22	14	6	5	0	1	75	11	299

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	7	7	0	2	2	5	90	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	16	9	5	2	2	2	84	7	163
2017	University certificate or diploma below the bachelor's level	59	20	3	7	11	0	0	79	17	30
2017	Bachelor's degree	74	12	4	4	2	1	4	89	6	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	14	5	5	6	0	1	83	11	299

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	25	12	5	4	2	4	77	10	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	16	9	3	0	1	72	12	162
2017	University certificate or diploma below the bachelor's level	39	27	20	3	7	0	3	68	11	30
2017	Bachelor's degree	48	30	14	3	2	1	2	81	5	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	30	14	5	3	0	0	78	8	297

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	21	2	0	6	2	2	92	6	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	20	10	3	4	2	1	81	8	163
2017	University certificate or diploma below the bachelor's level	59	10	13	0	14	0	3	72	15	30
2017	Bachelor's degree	56	18	9	8	6	0	3	76	15	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	21	8	7	7	0	1	77	15	300

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	7	3	0	2	2	27	93	2	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	9	6	1	2	1	33	88	4	161
2017	University certificate or diploma below the bachelor's level	60	10	3	3	4	0	20	87	9	30
2017	Bachelor's degree	49	12	5	3	2	0	29	85	7	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	17	10	2	0	0	16	85	3	299

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	15	4	0	0	2	12	96	0	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22	4	3	1	1	4	92	4	160
2017	University certificate or diploma below the bachelor's level	66	13	6	0	4	0	10	88	4	30
2017	Bachelor's degree	66	17	6	5	0	0	5	88	5	133
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	14	4	1	0	3	80	5	300

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	10	4	0	0	2	9	96	0	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12	3	0	2	2	4	95	2	161
2017	University certificate or diploma below the bachelor's level	79	10	7	0	0	0	3	92	0	30
2017	Bachelor's degree	66	16	9	2	1	1	6	88	2	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	5	1	4	0	1	90	5	300

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	24	17	0	4	2	4	79	4	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	12	4	2	0	2	81	6	161
2017	University certificate or diploma below the bachelor's level	63	11	16	3	0	0	7	79	4	30
2017	Bachelor's degree	49	30	12	3	1	0	5	83	4	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	30	10	4	2	0	0	83	6	299

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	41	31	7	5	0	4	55	13	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	37	14	6	1	1	42	21	163
2017	University certificate or diploma below the bachelor's level	13	13	40	17	13	3	0	27	32	30
2017	Bachelor's degree	6	27	41	19	7	0	0	33	26	135
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	14	45	24	14	0	0	17	39	300

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	16	43	23	11	0	4	35	20	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	37	21	9	0	1	30	32	163
2017	University certificate or diploma below the bachelor's level	17	20	34	17	13	0	0	30	36	30
2017	Bachelor's degree	8	18	45	20	8	1	0	28	26	133
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	45	11	5	0	0	15	40	298

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	15	11	12	16	0	0	46	54	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	16	16	9	12	5	1	44	56	163
2017	University certificate or diploma below the bachelor's level	34	13	26	10	13	3	0	35	65	30
2017	Bachelor's degree	25	25	18	12	16	3	1	26	74	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	22	21	12	16	4	0	26	74	299

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	86
2017	University certificate or diploma below the bachelor's level	26	19
2017	Bachelor's degree	22	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	213

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	86
2017	University certificate or diploma below the bachelor's level	47	19
2017	Bachelor's degree	43	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	213

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	86
2017	University certificate or diploma below the bachelor's level	16	19
2017	Bachelor's degree	14	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	213

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	86
2017	University certificate or diploma below the bachelor's level	32	19
2017	Bachelor's degree	22	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	213

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	86
2017	University certificate or diploma below the bachelor's level	5	19
2017	Bachelor's degree	7	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	213

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	86
2017	University certificate or diploma below the bachelor's level	48	19
2017	Bachelor's degree	50	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	213

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	37	20	26	3	3	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	42	25	11	4	8	84
2017	University certificate or diploma below the bachelor's level	16	42	21	0	5	16	19
2017	Bachelor's degree	9	45	21	8	5	11	92
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	46	21	8	6	14	210

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	27	13	18	19	3	11	43	43	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	17	12	25	2	10	40	41	85
2017	University certificate or diploma below the bachelor's level	11	11	28	17	27	0	6	24	47	18
2017	Bachelor's degree	17	24	15	13	18	1	12	47	35	96
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	12	24	25	2	7	33	54	213

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	4	9	10	66	3	4	7	83	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	13	13	8	56	1	8	15	70	86
2017	University certificate or diploma below the bachelor's level	0	5	16	21	52	0	5	6	78	19
2017	Bachelor's degree	5	7	12	14	50	0	11	14	73	97
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10	9	15	56	1	9	11	79	212

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.