2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 41 9 4 1 0 0 86 4 219
2017 Female gender 37 44 8 8 3 0 0 81 11 453
2014 Male gender 49 33 10 6 3 0 0 82 9 211
2014 Female gender 39 43 8 7 3 0 0 82 10 447
2011 Male gender 45 38 7 7 2 0 1 84 9 192
2011 Female gender 38 43 9 6 4 0 0 81 10 391
2008 Male gender 42 36 10 7 5 0 0 78 12 180
2008 Female gender 42 39 8 8 2 0 0 81 10 335

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 38 12 7 6 0 0 75 14 219
2017 Female gender 25 38 11 12 14 0 0 63 26 452

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 61 31 7 0 1 0 0 92 2 217
2017 Female gender 57 34 6 3 1 0 0 90 4 451
2014 Male gender 67 27 5 2 0 0 0 94 2 211
2014 Female gender 73 21 3 1 1 0 0 94 2 447
2011 Male gender 72 21 7 0 0 0 1 93 0 193
2011 Female gender 69 25 5 1 0 0 0 94 1 393

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 41 8 2 1 0 0 89 3 215
2017 Female gender 42 41 8 5 4 0 0 83 8 451
2014 Male gender 50 36 9 2 3 0 0 86 5 211
2014 Female gender 46 38 8 6 2 0 0 84 8 447
2011 Male gender 47 40 8 3 2 0 1 87 5 192
2011 Female gender 45 40 7 6 1 0 0 85 7 392
2008 Male gender 41 39 8 7 4 0 0 80 12 180
2008 Female gender 49 38 6 6 2 0 0 87 7 335

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 34 13 8 3 0 0 76 11 219
2017 Female gender 31 32 16 9 11 1 0 63 21 452
2014 Male gender 38 34 10 13 5 1 0 72 18 211
2014 Female gender 30 36 13 14 7 0 0 67 21 444
2011 Male gender 37 37 10 10 5 1 1 74 15 193
2011 Female gender 29 38 15 9 8 0 0 67 18 391

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 34 9 11 4 0 0 76 15 219
2017 Female gender 32 33 15 9 11 1 0 65 20 452
2014 Male gender 39 33 8 11 8 0 0 73 19 211
2014 Female gender 30 36 13 13 7 0 0 67 20 445
2011 Male gender 34 38 10 14 4 0 1 72 18 193
2011 Female gender 28 41 12 11 8 1 0 69 18 391
2008 Male gender 21 40 13 14 11 0 1 61 26 180
2008 Female gender 28 40 12 13 6 0 0 68 19 334

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 25 14 7 8 2 1 70 15 219
2017 Female gender 29 24 17 12 11 6 1 58 24 451
2014 Male gender 41 27 10 9 9 2 2 71 19 211
2014 Female gender 36 23 14 13 9 5 0 62 23 446
2011 Male gender 45 25 15 6 5 3 2 73 11 192
2011 Female gender 28 31 12 11 12 6 1 63 24 392
2008 Male gender 29 28 15 10 8 8 2 63 20 180
2008 Female gender 32 29 13 13 5 7 1 66 20 335
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 21 11 6 2 1 0 81 9 219
2017 Female gender 40 30 11 6 10 2 1 72 17 452
2014 Male gender 54 26 6 6 4 2 2 84 11 211
2014 Female gender 45 25 9 11 7 2 1 72 18 447
2011 Male gender 54 30 7 5 3 1 1 86 7 192
2011 Female gender 32 34 16 10 7 2 0 67 17 391
2008 Male gender 40 32 12 7 7 2 1 74 14 180
2008 Female gender 37 33 13 9 5 3 0 73 14 335

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 30 9 9 3 0 0 79 12 219
2017 Female gender 35 30 11 11 11 1 1 67 22 451
2014 Male gender 43 36 7 7 5 1 2 81 12 211
2014 Female gender 38 27 11 12 10 1 1 66 23 447
2011 Male gender 45 32 10 8 4 0 2 78 12 193
2011 Female gender 30 34 13 13 10 0 0 64 22 392
2008 Male gender 32 35 12 13 7 1 1 68 20 180
2008 Female gender 33 33 11 12 9 1 0 68 21 335

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 24 9 7 5 0 0 80 11 219
2017 Female gender 46 24 11 8 11 0 1 70 19 452
2014 Male gender 57 26 6 5 6 1 0 83 11 211
2014 Female gender 46 29 11 7 6 0 0 75 14 447

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 23 10 5 4 6 0 80 9 219
2017 Female gender 33 34 13 7 8 3 1 70 16 453
2014 Male gender 50 22 13 8 4 4 0 74 12 211
2014 Female gender 38 31 14 7 7 4 0 72 14 447
2011 Male gender 44 31 10 7 5 2 1 77 12 193
2011 Female gender 35 28 17 7 8 5 0 66 15 391

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 27 11 9 8 1 0 71 18 218
2017 Female gender 29 32 12 14 12 2 0 62 26 453
2014 Male gender 38 30 12 11 7 1 0 69 19 211
2014 Female gender 30 32 13 13 10 1 0 63 24 447
2011 Male gender 31 36 11 10 9 1 1 69 20 191
2011 Female gender 26 33 15 11 12 3 0 61 23 391
2008 Male gender 27 27 11 13 20 1 1 56 34 179
2008 Female gender 23 36 13 15 12 1 0 60 27 335

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 30 12 14 12 3 0 61 27 219
2017 Female gender 20 29 18 15 13 6 0 52 30 452
2014 Male gender 23 31 17 14 11 4 0 56 26 209
2014 Female gender 22 28 15 19 11 5 0 52 32 447
2011 Male gender 17 37 15 16 10 5 1 58 27 192
2011 Female gender 15 32 20 18 11 5 0 49 30 392
2008 Male gender 16 27 14 17 19 6 0 46 39 180
2008 Female gender 16 31 14 23 11 4 1 49 36 334

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 29 11 12 12 7 0 62 26 219
2017 Female gender 21 26 16 14 16 7 0 50 32 452
2014 Male gender 23 27 14 15 16 5 0 52 33 211
2014 Female gender 20 24 16 14 16 8 0 48 34 446
2011 Male gender 21 31 12 13 13 9 1 58 29 193
2011 Female gender 17 31 15 16 14 8 0 52 32 391
2008 Male gender 17 29 12 8 22 11 0 52 34 180
2008 Female gender 16 27 16 15 14 12 0 49 33 334

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 32 14 15 9 2 0 62 24 219
2017 Female gender 14 30 13 22 18 3 0 46 41 448
2014 Male gender 21 35 17 15 9 3 0 58 25 211
2014 Female gender 17 28 18 19 15 3 0 47 35 446
2011 Male gender 22 35 17 14 8 3 1 59 23 192
2011 Female gender 14 33 15 20 13 4 0 49 35 391
2008 Male gender 21 33 11 17 15 2 0 56 33 180
2008 Female gender 17 32 14 23 11 3 0 50 35 334
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 32 16 11 10 0 0 63 21 219
2017 Female gender 22 34 15 13 15 0 1 57 28 453
2014 Male gender 22 42 13 6 16 0 1 65 22 211
2014 Female gender 22 35 15 16 12 0 0 57 28 447
2011 Male gender 22 39 15 16 8 1 1 61 24 193
2011 Female gender 18 42 13 15 12 1 0 60 27 393

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 38 12 8 5 0 0 75 13 219
2017 Female gender 32 40 12 11 4 0 0 73 15 451

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 22 16 16 13 18 1 44 37 219
2017 Female gender 7 13 13 23 23 19 2 25 58 453
2014 Male gender 10 20 20 20 11 17 2 37 38 211
2014 Female gender 6 17 16 21 22 16 2 28 53 447

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 35 11 9 7 0 0 73 16 216
2017 Female gender 32 34 11 10 12 0 1 66 22 452
2014 Male gender 40 35 9 9 6 1 0 75 15 211
2014 Female gender 37 31 11 10 9 1 0 69 20 447
2011 Male gender 34 41 12 9 3 0 1 76 13 192
2011 Female gender 24 43 13 13 7 0 0 67 20 391
2008 Male gender 28 41 12 11 7 0 1 69 19 180
2008 Female gender 30 38 10 15 7 1 0 68 22 335

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 22 14 12 2 6 2 70 15 51
2017 Female gender 33 26 9 8 10 1 13 69 21 54
2014 Male gender 22 43 8 8 5 4 10 76 15 49
2014 Female gender 21 47 2 8 9 4 10 79 19 52

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 33 11 13 6 2 1 69 20 219
2017 Female gender 24 35 11 17 10 3 0 61 28 453
2014 Male gender 30 47 11 9 3 0 1 77 12 211
2014 Female gender 24 38 13 16 8 1 0 62 24 447
2011 Male gender 40 39 8 10 3 1 1 79 13 193
2011 Female gender 28 39 11 15 5 2 0 68 21 391
2008 Male gender 32 36 14 11 5 1 1 70 16 179
2008 Female gender 26 41 9 13 8 2 1 69 21 333

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 24 10 13 7 12 1 65 24 218
2017 Female gender 19 28 14 13 13 12 1 54 30 453
2014 Male gender 30 32 11 4 11 11 1 70 18 211
2014 Female gender 22 26 15 17 10 10 1 54 29 446
2011 Male gender 39 22 9 9 9 10 2 69 20 192
2011 Female gender 25 27 14 15 11 8 1 57 28 390
2008 Male gender 32 25 9 15 12 6 1 61 29 179
2008 Female gender 24 29 11 14 12 10 1 59 29 333

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 38 8 10 7 0 1 75 17 219
2017 Female gender 22 39 11 18 9 0 0 62 27 452
2014 Male gender 33 36 12 12 7 0 0 69 19 211
2014 Female gender 23 40 10 18 10 0 0 63 28 447
2011 Male gender 41 41 6 8 4 0 1 82 12 193
2011 Female gender 23 45 12 13 6 0 1 69 19 392
2008 Male gender 18 52 9 11 10 0 0 69 21 180
2008 Female gender 22 44 10 14 9 0 1 66 24 334

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 29 8 4 1 0 0 87 5 219
2017 Female gender 49 35 8 6 2 0 0 84 8 452
2014 Male gender 55 30 8 6 1 0 0 85 7 209
2014 Female gender 49 37 8 5 2 0 0 86 7 447
2011 Male gender 60 29 6 4 1 0 1 89 5 193
2011 Female gender 46 39 9 4 2 0 0 85 6 392
2008 Male gender 51 33 9 6 1 0 0 84 7 180
2008 Female gender 47 39 7 6 1 0 0 86 7 334

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 64 27 6 4 0 0 0 90 4 219
2017 Female gender 55 31 5 6 3 0 0 86 9 452
2014 Male gender 60 30 5 3 3 0 0 90 5 211
2014 Female gender 54 34 6 4 3 0 0 88 6 447
2011 Male gender 63 28 3 4 1 0 1 92 5 193
2011 Female gender 52 37 4 6 2 0 0 89 7 392
2008 Male gender 52 40 5 2 2 0 0 92 3 180
2008 Female gender 51 40 3 4 2 0 0 91 6 335

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 31 11 14 14 2 0 61 28 219
2017 Female gender 17 29 15 17 19 3 0 47 38 452
2014 Male gender 18 39 14 16 12 2 0 58 28 211
2014 Female gender 18 29 15 19 15 3 0 49 36 446
2011 Male gender 31 28 16 14 10 1 1 60 24 193
2011 Female gender 21 31 14 17 16 1 1 52 33 391
2008 Male gender 12 35 18 15 19 1 1 47 34 179
2008 Female gender 15 37 16 16 14 1 0 53 31 334

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 24 13 14 21 2 2 49 37 219
2017 Female gender 13 22 12 16 32 3 2 37 50 453
2014 Male gender 17 21 19 17 21 1 4 40 40 210
2014 Female gender 13 18 13 19 31 3 4 33 53 446
2011 Male gender 18 24 16 17 20 2 3 44 39 192
2011 Female gender 11 27 11 19 29 1 2 39 49 391
2008 Male gender 10 28 16 16 27 2 1 39 44 179
2008 Female gender 12 25 13 24 22 3 1 39 48 334

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 37 11 8 5 0 1 75 14 217
2017 Female gender 25 39 13 12 10 0 0 65 23 450
2014 Male gender 23 46 6 13 12 0 0 69 25 211
2014 Female gender 21 39 14 14 12 0 0 60 26 446
2011 Male gender 37 39 6 12 4 0 1 77 16 193
2011 Female gender 28 42 11 12 7 0 0 69 19 391

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 32 18 7 7 0 0 68 14 217
2017 Female gender 29 32 18 11 9 1 0 62 20 452
2014 Male gender 27 39 11 13 10 0 0 66 23 210
2014 Female gender 30 36 14 11 8 0 0 67 20 445

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 38 10 9 9 0 0 73 18 217
2017 Female gender 24 39 14 13 9 0 0 64 22 451
2014 Male gender 31 40 13 7 8 0 0 72 15 211
2014 Female gender 27 39 12 13 9 0 0 65 22 446
2011 Male gender 40 36 8 11 3 1 1 78 14 193
2011 Female gender 26 47 13 9 4 1 0 74 13 392

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 34 20 8 8 3 1 63 17 219
2017 Female gender 18 31 20 14 13 4 0 51 28 452

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 29 13 9 10 0 1 67 20 219
2017 Female gender 33 32 11 14 9 0 1 66 23 452
2014 Male gender 43 24 11 14 8 0 0 67 22 211
2014 Female gender 35 33 11 12 8 0 0 69 20 447
2011 Male gender 46 32 9 8 5 0 1 79 12 192
2011 Female gender 34 39 11 9 7 0 0 73 16 390

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 11 7 13 36 3 16 31 61 219
2017 Female gender 14 16 14 12 31 3 11 34 49 451
2014 Male gender 7 8 11 17 39 3 16 18 68 211
2014 Female gender 10 15 10 19 32 1 13 30 59 447
2011 Male gender 25 19 4 14 21 2 16 53 42 192
2011 Female gender 21 26 12 15 17 2 8 51 35 392
2008 Male gender 9 9 4 16 47 1 13 21 73 180
2008 Female gender 22 22 4 14 27 3 7 49 46 335

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 36 17 17 12 0 1 53 29 219
2017 Female gender 24 33 22 12 8 0 1 58 20 453
2014 Male gender 18 31 21 16 13 0 1 50 29 211
2014 Female gender 27 33 18 11 11 0 0 60 22 447
2011 Male gender 16 33 23 11 16 0 1 50 27 193
2011 Female gender 22 33 25 12 8 0 0 55 19 393
2008 Male gender 8 27 21 21 23 0 1 35 44 180
2008 Female gender 16 36 22 13 13 0 0 52 26 334

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 24 12 4 6 4 3 76 11 219
2017 Female gender 52 20 7 6 8 4 4 78 15 452
2014 Male gender 46 30 4 4 7 5 4 84 12 211
2014 Female gender 49 22 9 7 7 2 3 76 15 447
2011 Male gender 47 25 10 5 4 3 6 79 10 192
2011 Female gender 50 29 6 6 6 1 1 81 13 393

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 17 53 30 218
2017 Female gender 20 44 36 453
2014 Male gender 18 54 27 210
2014 Female gender 18 48 35 446
2011 Male gender 16 58 25 193
2011 Female gender 19 45 36 393

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 17 8 35 26 3 10 38
2017 Female gender 5 12 39 23 6 15 91
2014 Male gender 19 5 41 29 9999 7 42
2014 Female gender 14 11 39 23 9999 14 79
2011 Male gender 29 7 23 33 9999 9 32
2011 Female gender 13 23 35 23 9999 6 77
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 32 9 2 2 0 0 86 4 219
2017 Female gender 43 37 10 6 4 0 0 80 10 451
2014 Male gender 40 45 5 6 3 1 0 86 9 211
2014 Female gender 44 36 12 5 3 1 0 81 8 447
2011 Male gender 41 39 10 6 2 1 1 81 9 193
2011 Female gender 36 44 10 5 4 1 0 81 9 391
2008 Male gender 39 39 9 5 6 2 0 80 11 180
2008 Female gender 44 43 6 3 2 1 0 89 5 334

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 42 15 7 4 0 0 73 11 217
2017 Female gender 21 35 23 11 8 1 0 57 20 450
2014 Male gender 25 46 14 7 6 2 0 72 13 211
2014 Female gender 27 36 19 8 6 3 0 65 15 447
2011 Male gender 30 32 16 11 6 4 1 65 18 192
2011 Female gender 19 43 22 9 4 3 0 64 13 393

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 4 13 21 34 25 0 3 61 18 219
2017 Female gender 6 16 30 26 16 3 3 44 24 449
2014 Male gender 7 14 27 28 20 2 3 50 22 210
2014 Female gender 7 18 33 24 13 0 5 39 26 445
2011 Male gender 2 13 26 26 23 1 7 54 17 193
2011 Female gender 8 14 36 23 12 2 4 38 23 392
2008 Male gender 6 17 33 27 10 2 5 40 24 180
2008 Female gender 6 21 36 24 9 1 2 34 28 334

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 8 20 29 32 0 4 64 15 219
2017 Female gender 5 13 25 26 22 5 4 53 20 449
2014 Male gender 7 9 22 29 28 2 4 60 17 210
2014 Female gender 8 13 26 29 18 2 4 50 22 446
2011 Male gender 4 10 21 27 31 1 6 62 15 193
2011 Female gender 5 12 25 29 21 3 6 54 18 391
2008 Male gender 11 18 23 30 11 2 5 44 32 179
2008 Female gender 8 14 32 25 14 3 3 42 23 334

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 15 31 23 19 1 4 44 23 219
2017 Female gender 9 16 29 25 14 4 3 42 27 450
2014 Male gender 12 21 29 22 13 0 3 37 34 210
2014 Female gender 15 19 28 20 13 0 4 35 36 445
2011 Male gender 8 19 25 25 19 2 3 46 28 192
2011 Female gender 9 17 30 23 14 1 6 40 28 388
2008 Male gender 9 17 27 28 13 2 3 43 28 179
2008 Female gender 7 18 28 25 14 3 4 42 27 334

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 4 8 26 35 26 0 1 61 13 217
2017 Female gender 4 14 28 33 17 2 4 52 18 448
2014 Male gender 2 10 26 41 19 0 2 61 12 211
2014 Female gender 3 11 31 35 16 0 4 53 15 444
2011 Male gender 2 11 30 34 20 1 2 56 13 190
2011 Female gender 4 11 33 34 13 1 4 49 16 389
2008 Male gender 4 14 38 26 13 0 4 42 19 179
2008 Female gender 4 11 39 30 12 1 2 44 16 335

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 19 26 23 13 1 4 38 34 218
2017 Female gender 14 22 28 20 10 2 4 32 38 450
2014 Male gender 15 25 28 17 12 2 1 30 41 210
2014 Female gender 16 23 29 17 11 1 3 29 41 445
2011 Male gender 16 22 23 22 11 3 4 35 40 192
2011 Female gender 12 22 31 20 11 1 4 32 36 392
2008 Male gender 22 25 27 13 8 0 5 22 49 179
2008 Female gender 16 24 31 16 8 2 4 25 42 331

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 13 31 27 15 2 4 44 22 219
2017 Female gender 10 15 26 24 15 5 5 43 28 450
2014 Male gender 9 9 26 28 21 2 5 52 19 209
2014 Female gender 9 15 20 31 17 3 5 51 27 443
2011 Male gender 7 18 23 30 15 2 6 48 27 192
2011 Female gender 5 14 26 30 15 3 7 50 21 391
2008 Male gender 21 15 26 18 13 1 6 34 39 179
2008 Female gender 13 21 29 19 12 3 3 33 37 334

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 16 35 22 12 2 4 36 27 219
2017 Female gender 8 18 36 16 13 5 4 32 28 450
2014 Male gender 15 19 31 20 10 1 3 31 36 211
2014 Female gender 14 20 31 18 11 1 4 31 36 444

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 25 10 12 7 1 1 71 20 219
2017 Female gender 29 30 11 14 14 1 0 60 29 453
2014 Male gender 38 32 9 8 12 1 1 71 20 210
2014 Female gender 30 31 9 14 15 1 0 61 29 447

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 38 6 5 2 0 0 87 7 219
2017 Female gender 33 35 9 12 9 1 0 69 22 452
2014 Male gender 38 41 10 8 3 0 0 80 11 211
2014 Female gender 34 39 7 14 6 0 0 73 20 447

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 30 12 4 5 9 0 77 10 219
2017 Female gender 30 31 20 5 8 6 1 65 14 453
2014 Male gender 39 37 15 3 2 5 0 80 4 211
2014 Female gender 40 28 18 5 3 5 1 72 9 446

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 36 10 8 2 2 0 79 11 219
2017 Female gender 29 41 13 8 6 2 0 71 15 453
2014 Male gender 39 35 13 6 3 3 0 77 9 211
2014 Female gender 38 36 13 6 5 2 0 76 11 447
2011 Male gender 40 36 12 5 5 3 1 78 10 193
2011 Female gender 29 38 14 8 7 3 0 70 16 392

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 30 3 5 3 0 0 88 9 219
2017 Female gender 40 38 9 6 7 0 0 78 13 452
2014 Male gender 53 32 5 4 6 0 0 85 10 211
2014 Female gender 47 36 7 5 5 0 0 83 10 445
2011 Male gender 47 36 5 8 3 0 1 84 12 192
2011 Female gender 42 39 9 5 5 1 0 81 10 391
2008 Male gender 40 29 7 11 13 0 0 69 24 180
2008 Female gender 36 41 11 8 4 0 0 77 12 335

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 31 13 9 8 4 4 67 19 219
2017 Female gender 16 23 16 20 17 3 4 43 40 452
2014 Male gender 30 31 12 14 8 3 2 65 23 211
2014 Female gender 20 28 14 16 17 3 2 51 35 445

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 63 27 6 2 0 1 0 91 3 217
2017 Female gender 46 38 8 3 1 3 0 87 4 451
2014 Male gender 69 23 5 1 0 1 0 93 1 211
2014 Female gender 55 33 5 3 1 3 0 90 5 447
2011 Male gender 67 24 6 1 1 1 1 93 1 192
2011 Female gender 48 33 11 3 2 4 0 84 5 392

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 29 7 6 0 2 0 86 7 216
2017 Female gender 35 33 12 8 7 3 1 72 16 452
2014 Male gender 57 28 7 5 2 1 0 85 7 211
2014 Female gender 47 33 7 7 3 2 1 82 11 447
2011 Male gender 60 21 6 7 5 1 1 82 12 192
2011 Female gender 39 35 9 7 5 4 2 78 13 391
2008 Male gender 45 31 8 7 8 2 0 77 15 179
2008 Female gender 33 38 10 12 3 4 0 74 15 334

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 31 11 9 3 5 0 76 13 216
2017 Female gender 25 30 18 10 8 8 0 60 20 453
2014 Male gender 43 31 11 8 4 2 0 76 12 211
2014 Female gender 29 34 16 9 6 5 1 67 16 446
2011 Male gender 34 35 13 11 3 3 2 72 14 193
2011 Female gender 20 29 24 10 7 9 1 55 19 388

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 18 12 13 13 16 3 52 33 217
2017 Female gender 11 20 15 19 21 11 2 36 46 452
2014 Male gender 21 21 16 13 12 14 3 51 29 211
2014 Female gender 15 21 13 22 20 8 1 39 46 447
2011 Male gender 22 16 14 10 14 18 7 50 31 193
2011 Female gender 12 18 23 14 19 11 2 35 38 392

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 39 2 12 5 0 0 81 17 219
2017 Female gender 27 48 5 14 5 0 0 75 19 452
2014 Male gender 26 52 7 9 5 0 0 78 14 211
2014 Female gender 33 42 5 15 5 0 0 75 20 447
2011 Male gender 34 47 2 12 4 0 1 81 17 193
2011 Female gender 30 53 2 11 4 0 0 83 15 393
2008 Male gender 27 49 3 14 7 0 0 76 21 180
2008 Female gender 33 46 2 12 6 0 0 79 18 334

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 30 9 11 8 0 0 73 18 219
2017 Female gender 38 36 5 14 6 0 0 74 21 453
2014 Male gender 43 39 6 7 6 0 0 82 12 211
2014 Female gender 43 36 5 10 7 0 0 79 17 447
2011 Male gender 49 33 4 6 7 0 1 83 13 193
2011 Female gender 37 40 8 11 4 0 0 77 15 389

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 31 5 5 4 0 0 86 9 219
2017 Female gender 40 39 8 9 4 0 1 79 13 451
2014 Male gender 53 32 5 7 3 0 0 85 10 211
2014 Female gender 47 36 6 8 3 0 0 83 12 446

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 77 16 2 3 0 1 0 95 3 219
2017 Female gender 75 17 3 2 1 1 1 94 3 452
2014 Male gender 72 22 2 2 1 0 1 95 3 211
2014 Female gender 75 16 3 3 2 1 1 92 5 447
2011 Male gender 79 14 3 2 0 1 2 95 3 192
2011 Female gender 75 17 3 2 0 1 1 94 2 392
2008 Male gender 75 15 4 2 3 0 1 91 5 180
2008 Female gender 73 21 1 2 1 0 1 96 3 334

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 65 18 5 5 3 1 3 86 9 219
2017 Female gender 69 19 5 3 2 0 1 89 6 450
2014 Male gender 70 16 5 4 2 0 1 88 7 209
2014 Female gender 70 16 4 5 3 0 1 88 8 446
2011 Male gender 73 14 3 6 2 1 2 88 8 193
2011 Female gender 73 16 4 4 2 1 2 91 6 392
2008 Male gender 73 14 4 4 4 0 1 87 9 179
2008 Female gender 76 13 2 5 2 0 1 91 7 334

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 71 11 4 4 5 0 4 86 10 219
2017 Female gender 71 13 8 3 2 0 3 87 5 452
2014 Male gender 70 10 7 4 3 2 4 85 8 211
2014 Female gender 71 13 6 3 3 1 5 88 6 447
2011 Male gender 72 12 4 5 4 1 3 87 9 193
2011 Female gender 72 10 5 4 2 1 6 88 7 391
2008 Male gender 68 11 7 3 3 0 8 86 7 180
2008 Female gender 70 10 5 2 3 1 9 88 6 335

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 81 9 3 1 1 0 3 94 3 219
2017 Female gender 82 9 4 1 1 0 3 94 2 452
2014 Male gender 79 8 4 1 4 0 5 92 5 211
2014 Female gender 81 7 3 1 3 0 4 92 4 447
2011 Male gender 79 8 3 1 3 1 5 93 4 193
2011 Female gender 80 8 5 0 2 1 4 93 2 392
2008 Male gender 78 4 5 3 3 1 6 88 7 179
2008 Female gender 83 4 3 1 1 1 7 94 3 335

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 62 16 8 5 1 2 6 84 7 219
2017 Female gender 64 16 9 2 2 2 5 86 5 452
2014 Male gender 60 15 12 2 3 1 6 82 5 211
2014 Female gender 64 15 7 3 3 1 8 86 6 447

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 68 15 7 2 0 4 4 90 3 219
2017 Female gender 68 15 6 2 3 3 3 88 5 452
2014 Male gender 59 21 9 2 2 2 5 86 4 211
2014 Female gender 65 15 8 3 3 3 3 86 6 447
2011 Male gender 74 15 4 1 2 1 3 93 3 193
2011 Female gender 68 16 5 3 2 2 5 89 5 392
2008 Male gender 66 14 9 3 2 2 4 85 5 180
2008 Female gender 67 16 5 3 2 2 4 89 6 335

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 14 86 219
2017 Female gender 25 75 453
2014 Male gender 12 88 210
2014 Female gender 23 77 444

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 54 30
2017 Female gender 61 113
2014 Male gender 64 26
2014 Female gender 61 102

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 43 30
2017 Female gender 56 113
2014 Male gender 60 26
2014 Female gender 54 102

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 21 30
2014 Female gender 6 102

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Female gender 0 113
2014 Male gender 0 26
2014 Female gender 0 102

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Male gender 17 30

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Male gender 23 30
2017 Female gender 9 113

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2017 Female gender 4 113

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 51 30
2017 Female gender 43 113
2014 Male gender 57 26
2014 Female gender 46 102

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 49 30
2017 Female gender 40 113
2014 Male gender 37 26
2014 Female gender 36 102

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 29 30
2017 Female gender 43 113
2014 Male gender 42 26
2014 Female gender 47 102

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 29 30
2017 Female gender 37 113
2014 Male gender 34 26
2014 Female gender 36 102

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 26 30
2017 Female gender 32 113
2014 Male gender 29 26
2014 Female gender 36 102

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 47 30
2017 Female gender 65 113
2014 Male gender 56 26
2014 Female gender 47 102

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 44 30
2017 Female gender 40 113
2014 Male gender 49 26
2014 Female gender 30 102

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2014 Male gender 0 26

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Male gender 17 30
2017 Female gender 15 113
2014 Female gender 10 102

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Female gender 11 113
2014 Female gender 12 102

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 46 30
2017 Female gender 47 113
2014 Male gender 32 26
2014 Female gender 45 102

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 17 30
2017 Female gender 32 113
2014 Male gender 54 26
2014 Female gender 35 102

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 16 30
2017 Female gender 14 113
2014 Female gender 15 102

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 57 30
2017 Female gender 56 113
2014 Male gender 59 26
2014 Female gender 67 101

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 29 30
2017 Female gender 27 113
2014 Male gender 41 26
2014 Female gender 27 101

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Female gender 6 113
2014 Male gender 18 26
2014 Female gender 14 101

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Female gender 22 113
2014 Female gender 19 101

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Female gender 8 113
2014 Female gender 8 101

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2017 Female gender 8 113
2014 Male gender 0 26
2014 Female gender 10 101

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 24 30
2017 Female gender 12 113
2014 Female gender 8 101

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 31 30
2017 Female gender 11 113
2014 Female gender 8 101

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 30
2017 Female gender 24 113
2014 Male gender 26 26
2014 Female gender 20 101

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Female gender 17 104
2014 Female gender 14 90

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 21 30
2017 Female gender 13 104
2014 Male gender 18 26
2014 Female gender 18 90

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 19 30
2017 Female gender 12 104
2014 Female gender 9 90

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 104
2014 Female gender 9 90

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Female gender 22 104
2014 Female gender 14 90

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 8 104
2014 Female gender 8 90

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 104
2014 Male gender 0 26
2014 Female gender 5 90

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Female gender 17 104
2014 Female gender 13 90

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 27 30
2017 Female gender 28 104
2014 Male gender 21 26
2014 Female gender 33 90

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 104
2014 Female gender 14 90

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 37 30
2017 Female gender 44 104
2014 Male gender 28 26
2014 Female gender 47 90

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30
2014 Male gender 0 26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 46 30
2017 Female gender 57 104
2014 Male gender 66 26
2014 Female gender 47 90

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 30

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 17 30
2017 Female gender 11 104
2014 Female gender 12 90

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 94 6 30
2017 Female gender 93 7 111

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 17 14 7 6 29 8 57 21 219
2017 Female gender 11 16 19 11 12 23 8 39 34 453
2014 Male gender 13 19 17 6 7 33 4 51 21 211
2014 Female gender 12 14 21 11 10 27 5 39 30 446

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 36 11 2 3 10 1 81 6 219
2017 Female gender 22 34 21 8 9 6 1 60 18 453
2014 Male gender 28 32 17 4 6 13 1 69 12 210
2014 Female gender 21 22 23 10 8 15 1 51 22 446
2011 Male gender 36 29 13 5 6 10 1 73 12 193
2011 Female gender 29 30 16 8 6 10 1 65 16 391

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 5 95 219
2017 Female gender 11 89 450
2014 Male gender 4 96 211
2014 Female gender 10 90 446

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Female gender 37 48
2014 Female gender 35 42

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 72 11
2017 Female gender 84 48
2014 Female gender 83 42

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 48

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 48
2014 Female gender 0 42

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Female gender 11 48

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Female gender 17 48
2014 Female gender 15 42

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 14 48

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Female gender 23 48
2014 Female gender 18 42

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Female gender 42 48
2014 Female gender 39 42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Female gender 0 48

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 48

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Female gender 12 48

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Female gender 34 48
2014 Female gender 38 42

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 48

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Female gender 15 48
2014 Female gender 15 42

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 48

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 16 48

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 46 11
2017 Female gender 30 48
2014 Female gender 38 42

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Female gender 24 48
2014 Female gender 18 42

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 Female gender 12 42

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Female gender 22 48
2014 Female gender 22 42

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2014 Female gender 14 42

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 45 11
2017 Female gender 58 48
2014 Female gender 45 42

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 11 44
2014 Female gender 16 36

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2014 Female gender 0 36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2014 Female gender 0 36

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 44

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 46 11
2017 Female gender 33 44
2014 Female gender 34 36

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 44
2014 Female gender 17 36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Female gender 50 44
2014 Female gender 48 36

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 65 11
2017 Female gender 69 44
2014 Female gender 57 36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 11
2017 Female gender 0 44

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Female gender 11 44

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 93 7 11
2017 Female gender 98 2 48

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 13 17 3 2 36 8 60 9 218
2017 Female gender 11 14 21 4 7 33 9 43 20 452
2014 Male gender 14 15 17 4 2 44 4 57 11 211
2014 Female gender 12 13 26 4 5 35 7 42 14 446

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 27 13 2 2 13 2 79 5 218
2017 Female gender 24 31 21 5 7 11 2 63 13 449
2014 Male gender 30 32 14 3 2 17 1 76 7 210
2014 Female gender 27 23 20 4 5 19 2 63 11 446
2011 Male gender 42 27 13 4 1 13 1 80 5 192
2011 Female gender 33 34 14 3 3 13 0 77 7 390

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 13 87 219
2017 Female gender 23 77 451
2014 Male gender 14 86 211
2014 Female gender 14 86 447

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 77 23 29
2017 Female gender 78 22 101
2014 Male gender 72 28 29
2014 Female gender 79 21 66

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 13 18 5 7 0 0 70 12 22
2017 Female gender 41 33 2 13 9 1 0 75 23 79
2014 Male gender 73 23 5 0 0 0 0 95 0 21
2014 Female gender 45 32 5 12 4 2 0 78 16 52

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 46 8 8 5 4 8 75 15 219
2017 Female gender 21 53 9 9 3 1 5 78 13 452
2014 Male gender 20 47 9 9 4 2 9 75 14 211
2014 Female gender 24 53 10 6 2 1 2 81 9 447
2011 Male gender 19 45 9 10 4 1 12 73 17 193
2011 Female gender 24 52 9 6 2 2 6 82 8 393
2008 Male gender 8 21 9 5 9 4 44 55 28 180
2008 Female gender 18 34 10 9 5 4 20 68 19 335

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 17 22 12 10 24 6 37 32 218
2017 Female gender 7 18 19 17 12 20 6 35 39 449
2014 Male gender 5 21 19 12 9 26 8 39 31 211
2014 Female gender 6 20 28 12 7 23 5 35 26 445
2011 Male gender 7 18 16 18 13 22 7 36 43 192
2011 Female gender 8 20 24 12 10 18 8 37 30 393

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 25 11 3 4 15 7 77 9 219
2017 Female gender 30 30 15 4 3 12 5 73 9 452
2014 Male gender 30 36 10 3 1 11 9 82 5 211
2014 Female gender 34 27 16 4 3 13 3 72 8 445
2011 Male gender 35 23 11 5 3 12 12 75 10 192
2011 Female gender 30 30 14 6 3 13 5 73 11 392
2008 Male gender 13 14 11 1 6 13 42 59 16 180
2008 Female gender 20 27 12 2 2 16 20 74 7 335

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 29 27 10 7 5 16 5 71 16 219
2017 Female gender 26 29 15 5 6 14 5 68 14 452
2014 Male gender 26 32 14 7 3 11 8 71 12 211
2014 Female gender 26 29 17 7 3 15 3 66 12 445
2011 Male gender 30 21 14 6 6 13 10 66 16 193
2011 Female gender 27 30 15 8 2 14 5 70 12 390
2008 Male gender 15 13 9 6 7 9 41 55 26 179
2008 Female gender 21 27 15 5 3 11 18 67 12 333
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 27 6 5 5 1 0 83 10 219
2017 Female gender 47 24 7 9 11 1 0 72 20 453

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 23 8 5 3 1 1 84 8 219
2017 Female gender 51 23 10 5 8 2 1 76 14 453

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 41 14 11 8 4 0 66 19 218
2017 Female gender 14 38 17 15 10 5 0 55 27 452

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 42 12 14 11 1 1 62 25 218
2017 Female gender 12 33 20 18 14 3 0 47 33 453

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 23 19 19 15 0 1 46 34 219
2017 Female gender 20 23 21 17 16 1 3 44 34 450

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 19 27 23 20 0 0 29 43 219
2017 Female gender 9 23 27 23 17 0 1 32 41 452

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 28 25 7 10 1 2 56 18 216
2017 Female gender 22 34 23 12 5 0 4 58 18 450

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 22 25 19 17 1 2 38 37 219
2017 Female gender 13 23 24 15 22 0 2 37 38 450

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 26 20 13 15 0 2 51 28 219
2017 Female gender 27 22 17 11 11 1 10 56 25 451

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 22 24 27 17 10 0 0 46 27 219
2017 Female gender 20 28 23 15 12 0 0 49 27 448

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 33 19 10 5 0 1 66 15 219
2017 Female gender 27 28 22 11 8 1 2 57 20 447

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 32 14 6 4 1 1 76 10 219
2017 Female gender 32 33 18 9 5 1 2 67 14 448

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 28 10 7 4 0 1 79 10 218
2017 Female gender 36 32 15 8 6 0 2 71 14 448

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 31 19 12 4 0 0 64 16 218
2017 Female gender 34 35 19 7 4 0 1 70 11 448

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 58 23 9 5 3 0 1 82 9 218
2017 Female gender 51 25 13 6 4 0 1 77 10 452

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 80 11 3 2 2 0 1 92 4 218
2017 Female gender 64 14 7 5 5 1 3 81 11 453

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 29 11 3 2 0 1 84 5 217
2017 Female gender 42 29 16 7 4 0 1 72 11 451

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 65 15 10 5 3 1 0 82 8 219
2017 Female gender 55 21 8 6 8 1 2 78 14 453

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 19 7 3 1 0 15 87 5 219
2017 Female gender 52 10 8 2 1 0 27 86 4 450

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 24 11 5 1 1 3 82 7 217
2017 Female gender 59 23 8 2 1 0 6 88 3 449

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 78 11 6 1 2 1 2 91 3 219
2017 Female gender 73 13 5 1 3 1 4 91 3 451

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 23 12 3 3 0 0 82 6 219
2017 Female gender 45 34 12 4 1 0 3 82 6 451

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 8 19 43 19 10 0 0 27 30 219
2017 Female gender 6 23 40 19 10 1 1 29 30 452

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 7 17 48 20 7 0 0 27 24 216
2017 Female gender 12 27 39 14 7 0 0 21 39 450
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 21 17 12 17 5 0 29 71 219
2017 Female gender 31 20 19 11 14 3 1 33 67 452

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 22 146
2017 Female gender 25 290

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 38 146
2017 Female gender 39 290

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 13 146
2017 Female gender 14 290

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 20 146
2017 Female gender 24 290

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 5 146
2017 Female gender 9 290

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 67 146
2017 Female gender 47 290

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 8 46 23 7 6 10 145
2017 Female gender 8 44 20 11 5 12 282

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 24 15 15 23 1 8 42 42 146
2017 Female gender 11 21 13 20 23 2 10 36 49 288

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 1 8 9 18 56 1 8 10 80 147
2017 Female gender 2 10 11 12 55 1 9 13 74 289
Date modified: