2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 45 7 3 2 0 0 88 5 247
2017 Language requirement of position - Unilingual English 39 41 9 8 3 0 0 80 11 367
2017 Language requirement of position - Either English or French 36 41 12 10 2 0 0 77 11 61
2014 Language requirement of position - Bilingual 40 41 9 6 4 0 0 81 10 227
2014 Language requirement of position - Unilingual English 43 39 8 7 2 0 0 83 9 385
2014 Language requirement of position - Either English or French 41 33 9 12 4 0 0 75 16 54
2011 Language requirement of position - Bilingual 43 40 7 8 1 0 1 83 10 189
2011 Language requirement of position - Unilingual English 41 43 8 6 3 0 0 83 8 361
2011 Language requirement of position - Either English or French 38 36 13 5 8 0 0 73 13 58
2008 Language requirement of position - Bilingual 42 41 8 5 4 0 0 83 9 155
2008 Language requirement of position - Unilingual English 42 36 10 8 4 0 0 78 12 323
2008 Language requirement of position - Either English or French 51 38 4 7 0 0 0 89 7 45

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 43 12 6 6 0 0 76 12 247
2017 Language requirement of position - Unilingual English 26 34 11 13 15 0 0 61 28 367
2017 Language requirement of position - Either English or French 31 30 11 10 18 0 0 61 27 60

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 36 6 1 1 0 0 92 2 245
2017 Language requirement of position - Unilingual English 60 30 5 3 1 0 0 91 4 366
2017 Language requirement of position - Either English or French 54 29 12 3 2 0 0 83 5 61
2014 Language requirement of position - Bilingual 65 28 4 1 2 0 0 93 4 227
2014 Language requirement of position - Unilingual English 74 21 4 1 0 0 0 95 1 385
2014 Language requirement of position - Either English or French 72 17 5 6 0 0 0 89 6 54
2011 Language requirement of position - Bilingual 65 27 7 1 0 0 1 92 1 190
2011 Language requirement of position - Unilingual English 71 24 4 1 0 0 0 95 1 362
2011 Language requirement of position - Either English or French 78 14 5 2 2 0 0 92 3 58

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 40 5 3 2 0 0 90 5 244
2017 Language requirement of position - Unilingual English 40 40 11 5 3 0 1 81 8 364
2017 Language requirement of position - Either English or French 48 41 1 5 5 0 0 89 10 61
2014 Language requirement of position - Bilingual 44 41 9 3 3 0 0 85 6 227
2014 Language requirement of position - Unilingual English 47 36 8 6 2 0 0 84 9 385
2014 Language requirement of position - Either English or French 53 24 12 7 4 0 0 77 11 54
2011 Language requirement of position - Bilingual 45 42 7 6 0 0 1 87 6 189
2011 Language requirement of position - Unilingual English 46 40 8 5 1 0 0 86 6 361
2011 Language requirement of position - Either English or French 50 29 14 2 5 0 0 79 7 58
2008 Language requirement of position - Bilingual 46 41 6 5 3 0 0 86 7 155
2008 Language requirement of position - Unilingual English 45 37 7 8 3 0 0 82 11 323
2008 Language requirement of position - Either English or French 58 36 2 0 4 0 0 93 4 45

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 38 14 5 4 1 0 77 9 246
2017 Language requirement of position - Unilingual English 31 29 16 12 11 1 0 60 23 367
2017 Language requirement of position - Either English or French 31 38 11 9 11 0 0 69 20 61
2014 Language requirement of position - Bilingual 41 32 13 7 7 1 0 73 14 225
2014 Language requirement of position - Unilingual English 26 39 12 16 7 1 0 65 23 384
2014 Language requirement of position - Either English or French 39 26 17 16 2 0 0 65 18 54
2011 Language requirement of position - Bilingual 35 35 15 6 9 0 1 70 15 190
2011 Language requirement of position - Unilingual English 33 37 12 12 5 0 0 70 18 360
2011 Language requirement of position - Either English or French 16 46 21 5 8 3 0 64 14 58

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 38 13 5 4 1 0 77 9 246
2017 Language requirement of position - Unilingual English 32 30 14 12 12 1 0 62 24 367
2017 Language requirement of position - Either English or French 31 41 8 13 8 0 0 72 20 61
2014 Language requirement of position - Bilingual 39 31 13 8 9 0 0 70 17 226
2014 Language requirement of position - Unilingual English 28 38 12 15 7 0 0 66 22 384
2014 Language requirement of position - Either English or French 41 26 13 19 2 0 0 67 21 54
2011 Language requirement of position - Bilingual 32 41 11 8 8 0 1 73 16 190
2011 Language requirement of position - Unilingual English 30 40 11 14 4 1 0 70 18 360
2011 Language requirement of position - Either English or French 23 37 23 6 10 0 0 61 17 58
2008 Language requirement of position - Bilingual 25 41 14 15 5 0 1 66 20 154
2008 Language requirement of position - Unilingual English 25 39 12 14 10 0 0 64 24 323
2008 Language requirement of position - Either English or French 36 40 11 9 4 0 0 76 13 45

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 27 18 7 6 5 0 67 14 246
2017 Language requirement of position - Unilingual English 33 21 15 13 13 5 2 57 27 366
2017 Language requirement of position - Either English or French 23 39 17 6 8 5 2 66 15 61
2014 Language requirement of position - Bilingual 37 28 14 9 9 1 1 67 19 226
2014 Language requirement of position - Unilingual English 36 22 13 13 10 5 1 62 25 385
2014 Language requirement of position - Either English or French 45 18 11 13 7 6 0 67 21 54
2011 Language requirement of position - Bilingual 35 31 9 7 10 5 3 72 19 189
2011 Language requirement of position - Unilingual English 34 27 16 11 8 4 0 64 20 361
2011 Language requirement of position - Either English or French 31 28 17 8 10 5 2 63 19 58
2008 Language requirement of position - Bilingual 28 32 14 12 6 7 2 65 20 155
2008 Language requirement of position - Unilingual English 31 29 14 11 6 8 2 66 19 323
2008 Language requirement of position - Either English or French 38 20 13 13 9 7 0 62 24 45
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 33 10 5 3 1 0 82 8 246
2017 Language requirement of position - Unilingual English 44 25 11 7 10 2 1 71 18 367
2017 Language requirement of position - Either English or French 44 26 11 8 6 2 3 74 15 61
2014 Language requirement of position - Bilingual 52 29 7 4 6 0 1 83 10 227
2014 Language requirement of position - Unilingual English 47 22 9 11 7 3 1 71 19 385
2014 Language requirement of position - Either English or French 37 35 7 13 4 2 1 75 17 54
2011 Language requirement of position - Bilingual 42 35 10 5 5 2 1 79 10 188
2011 Language requirement of position - Unilingual English 39 33 14 9 4 1 0 73 13 361
2011 Language requirement of position - Either English or French 34 19 17 17 8 3 2 56 26 58
2008 Language requirement of position - Bilingual 37 30 15 7 6 4 1 70 14 155
2008 Language requirement of position - Unilingual English 39 32 11 9 7 2 0 73 16 323
2008 Language requirement of position - Either English or French 38 38 11 9 2 2 0 77 11 45

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 39 8 6 3 0 0 83 9 247
2017 Language requirement of position - Unilingual English 37 24 12 13 11 1 1 63 25 366
2017 Language requirement of position - Either English or French 37 27 13 9 11 0 3 66 21 61
2014 Language requirement of position - Bilingual 46 33 9 5 5 0 1 81 10 227
2014 Language requirement of position - Unilingual English 35 29 10 12 12 1 1 65 25 384
2014 Language requirement of position - Either English or French 40 24 11 19 2 4 1 67 22 54
2011 Language requirement of position - Bilingual 35 40 10 9 4 0 2 76 14 189
2011 Language requirement of position - Unilingual English 35 33 12 12 8 1 0 68 19 362
2011 Language requirement of position - Either English or French 28 25 15 15 13 0 4 55 29 58
2008 Language requirement of position - Bilingual 30 35 12 15 7 1 1 66 22 155
2008 Language requirement of position - Unilingual English 35 33 10 11 10 1 0 68 22 323
2008 Language requirement of position - Either English or French 29 40 13 13 4 0 0 69 18 45

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 29 7 4 4 0 0 84 9 247
2017 Language requirement of position - Unilingual English 44 22 12 10 11 0 0 67 21 366
2017 Language requirement of position - Either English or French 46 22 14 6 10 0 3 69 16 61
2014 Language requirement of position - Bilingual 54 28 9 3 5 0 0 83 8 227
2014 Language requirement of position - Unilingual English 46 26 10 9 8 1 0 73 17 385
2014 Language requirement of position - Either English or French 49 31 9 4 4 0 3 83 8 54

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 39 11 4 2 3 0 82 7 247
2017 Language requirement of position - Unilingual English 38 26 12 8 10 5 1 68 19 367
2017 Language requirement of position - Either English or French 43 24 17 11 3 2 0 68 14 61
2014 Language requirement of position - Bilingual 38 31 13 8 3 5 0 74 12 227
2014 Language requirement of position - Unilingual English 42 26 14 8 7 3 0 70 16 385
2014 Language requirement of position - Either English or French 41 35 9 4 6 5 0 80 10 54
2011 Language requirement of position - Bilingual 37 29 16 6 5 5 1 71 12 190
2011 Language requirement of position - Unilingual English 39 30 14 7 7 3 0 71 15 362
2011 Language requirement of position - Either English or French 33 24 21 7 8 5 2 61 17 56

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 38 16 8 4 1 0 71 13 246
2017 Language requirement of position - Unilingual English 34 26 9 14 15 1 0 61 30 367
2017 Language requirement of position - Either English or French 41 21 10 16 9 3 0 64 26 61
2014 Language requirement of position - Bilingual 33 32 18 9 6 1 0 66 15 227
2014 Language requirement of position - Unilingual English 31 31 11 15 12 1 0 62 27 385
2014 Language requirement of position - Either English or French 37 25 15 13 8 2 0 63 22 54
2011 Language requirement of position - Bilingual 29 36 10 10 12 3 1 67 23 190
2011 Language requirement of position - Unilingual English 29 34 14 10 10 2 0 64 21 359
2011 Language requirement of position - Either English or French 20 27 22 14 12 3 2 50 27 57
2008 Language requirement of position - Bilingual 25 29 15 14 14 2 1 56 29 154
2008 Language requirement of position - Unilingual English 24 34 11 15 15 1 0 59 30 323
2008 Language requirement of position - Either English or French 29 42 9 9 9 2 0 73 18 45

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 32 22 11 6 6 0 58 18 247
2017 Language requirement of position - Unilingual English 23 28 12 16 17 4 0 53 35 366
2017 Language requirement of position - Either English or French 23 26 17 17 13 4 0 51 31 61
2014 Language requirement of position - Bilingual 22 28 19 15 9 6 0 53 26 227
2014 Language requirement of position - Unilingual English 22 29 12 19 14 4 0 53 35 383
2014 Language requirement of position - Either English or French 24 25 25 17 6 2 2 51 24 54
2011 Language requirement of position - Bilingual 14 36 22 15 7 5 1 53 24 189
2011 Language requirement of position - Unilingual English 15 35 17 16 12 4 0 53 29 362
2011 Language requirement of position - Either English or French 15 18 18 26 12 11 0 37 42 57
2008 Language requirement of position - Bilingual 18 28 16 22 8 6 1 50 32 155
2008 Language requirement of position - Unilingual English 15 28 13 22 18 4 1 45 41 323
2008 Language requirement of position - Either English or French 16 41 18 9 9 5 2 61 20 44

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 31 18 8 9 9 0 61 19 247
2017 Language requirement of position - Unilingual English 23 22 13 17 20 5 0 48 38 366
2017 Language requirement of position - Either English or French 18 36 17 13 14 2 0 55 27 61
2014 Language requirement of position - Bilingual 26 24 19 15 9 7 0 53 26 226
2014 Language requirement of position - Unilingual English 17 26 14 15 21 7 0 46 39 385
2014 Language requirement of position - Either English or French 24 24 20 8 15 9 0 53 25 54
2011 Language requirement of position - Bilingual 20 28 16 14 10 11 1 54 28 190
2011 Language requirement of position - Unilingual English 16 35 12 16 14 7 0 55 32 360
2011 Language requirement of position - Either English or French 15 20 29 9 20 8 0 38 31 58
2008 Language requirement of position - Bilingual 17 28 15 13 14 13 0 52 31 155
2008 Language requirement of position - Unilingual English 15 27 14 13 19 12 0 48 36 323
2008 Language requirement of position - Either English or French 23 30 16 7 20 5 0 55 29 44

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 40 19 15 6 2 0 60 21 247
2017 Language requirement of position - Unilingual English 19 24 10 23 20 3 0 44 45 364
2017 Language requirement of position - Either English or French 16 33 9 20 19 3 0 50 40 60
2014 Language requirement of position - Bilingual 17 35 24 13 8 2 0 53 22 226
2014 Language requirement of position - Unilingual English 17 28 13 21 17 4 0 47 39 385
2014 Language requirement of position - Either English or French 30 29 15 13 10 4 0 61 24 54
2011 Language requirement of position - Bilingual 18 34 16 18 9 5 1 54 28 190
2011 Language requirement of position - Unilingual English 17 35 14 18 13 3 0 54 31 360
2011 Language requirement of position - Either English or French 12 25 19 23 20 2 0 37 44 57
2008 Language requirement of position - Bilingual 19 33 15 19 12 3 0 53 32 155
2008 Language requirement of position - Unilingual English 18 31 13 21 14 3 0 51 36 322
2008 Language requirement of position - Either English or French 20 40 11 18 9 2 0 61 27 45
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 37 17 9 7 0 0 67 16 247
2017 Language requirement of position - Unilingual English 21 32 14 15 18 0 1 53 33 367
2017 Language requirement of position - Either English or French 27 26 15 16 12 0 3 55 29 61
2014 Language requirement of position - Bilingual 25 39 16 11 9 0 0 64 20 227
2014 Language requirement of position - Unilingual English 19 38 12 14 16 0 0 57 30 385
2014 Language requirement of position - Either English or French 28 25 17 19 11 0 0 53 30 54
2011 Language requirement of position - Bilingual 23 40 18 11 6 1 1 64 18 190
2011 Language requirement of position - Unilingual English 19 41 11 16 12 1 0 61 28 362
2011 Language requirement of position - Either English or French 11 38 20 17 13 0 0 50 30 58

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 43 13 7 4 0 0 76 10 247
2017 Language requirement of position - Unilingual English 34 38 11 11 6 1 0 72 17 365
2017 Language requirement of position - Either English or French 34 36 8 14 5 0 3 73 19 61

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 18 19 20 8 21 2 39 37 247
2017 Language requirement of position - Unilingual English 6 14 11 22 27 18 1 25 61 367
2017 Language requirement of position - Either English or French 14 18 13 13 25 14 3 38 46 61
2014 Language requirement of position - Bilingual 9 23 18 17 12 18 3 41 36 227
2014 Language requirement of position - Unilingual English 6 16 16 24 23 15 1 25 56 385
2014 Language requirement of position - Either English or French 12 14 26 11 17 19 2 32 35 54

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 38 42 8 6 5 0 1 81 11 246
2017 Language requirement of position - Unilingual English 31 30 13 13 13 0 0 61 26 365
2017 Language requirement of position - Either English or French 29 39 11 8 9 0 3 70 18 61
2014 Language requirement of position - Bilingual 49 29 12 4 6 0 0 78 10 227
2014 Language requirement of position - Unilingual English 31 35 9 12 11 1 0 67 24 385
2014 Language requirement of position - Either English or French 40 25 17 15 0 0 3 67 16 54
2011 Language requirement of position - Bilingual 30 43 12 11 3 0 1 74 14 190
2011 Language requirement of position - Unilingual English 28 42 12 12 6 0 0 70 18 359
2011 Language requirement of position - Either English or French 20 38 17 13 10 0 2 59 24 58
2008 Language requirement of position - Bilingual 28 38 13 14 5 1 1 68 19 155
2008 Language requirement of position - Unilingual English 30 39 10 13 8 1 0 69 21 323
2008 Language requirement of position - Either English or French 27 44 7 18 4 0 0 71 22 45

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 39 24 16 7 2 5 7 71 10 57
2017 Language requirement of position - Unilingual English 38 21 8 15 12 3 3 63 29 41
2014 Language requirement of position - Bilingual 23 45 5 3 4 4 16 85 10 55
2014 Language requirement of position - Unilingual English 23 41 6 12 9 5 3 70 24 46

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 36 37 13 7 4 2 1 75 11 247
2017 Language requirement of position - Unilingual English 22 32 10 20 12 4 1 56 33 367
2017 Language requirement of position - Either English or French 19 37 6 24 11 3 0 58 36 61
2014 Language requirement of position - Bilingual 31 44 13 7 4 1 1 76 11 227
2014 Language requirement of position - Unilingual English 22 40 11 17 9 0 0 63 26 385
2014 Language requirement of position - Either English or French 32 27 20 15 2 4 0 62 18 54
2011 Language requirement of position - Bilingual 38 40 9 9 2 2 1 80 11 189
2011 Language requirement of position - Unilingual English 28 40 11 15 5 1 0 69 20 362
2011 Language requirement of position - Either English or French 23 37 13 19 7 0 2 61 26 57
2008 Language requirement of position - Bilingual 32 41 11 10 4 2 1 75 14 155
2008 Language requirement of position - Unilingual English 27 38 10 13 9 2 0 66 23 320
2008 Language requirement of position - Either English or French 27 49 11 11 0 2 0 77 11 45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 33 14 11 4 8 1 69 16 246
2017 Language requirement of position - Unilingual English 20 23 13 14 16 15 1 50 35 367
2017 Language requirement of position - Either English or French 19 23 10 18 13 16 2 52 37 61
2014 Language requirement of position - Bilingual 32 27 13 10 8 8 2 66 20 226
2014 Language requirement of position - Unilingual English 21 28 14 14 13 11 0 54 30 385
2014 Language requirement of position - Either English or French 25 25 17 15 4 13 0 58 22 54
2011 Language requirement of position - Bilingual 36 30 9 10 3 10 1 75 15 190
2011 Language requirement of position - Unilingual English 27 24 16 14 12 7 0 55 28 359
2011 Language requirement of position - Either English or French 26 22 7 14 19 11 2 55 37 57
2008 Language requirement of position - Bilingual 31 32 8 12 11 5 2 67 24 155
2008 Language requirement of position - Unilingual English 25 24 13 16 12 10 0 54 31 320
2008 Language requirement of position - Either English or French 27 36 9 11 11 7 0 67 24 45

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 37 12 13 3 0 1 72 16 247
2017 Language requirement of position - Unilingual English 23 39 8 17 13 0 0 61 30 366
2017 Language requirement of position - Either English or French 19 48 10 17 6 0 0 67 23 61
2014 Language requirement of position - Bilingual 33 38 12 10 7 0 0 71 16 227
2014 Language requirement of position - Unilingual English 23 37 9 21 10 0 0 60 31 385
2014 Language requirement of position - Either English or French 22 40 19 11 7 0 0 63 18 54
2011 Language requirement of position - Bilingual 38 39 11 5 5 0 1 79 10 190
2011 Language requirement of position - Unilingual English 24 47 10 13 4 0 1 72 18 361
2011 Language requirement of position - Either English or French 24 33 10 22 10 0 2 58 32 58
2008 Language requirement of position - Bilingual 27 42 13 10 6 1 1 70 17 154
2008 Language requirement of position - Unilingual English 18 46 9 15 11 0 0 64 26 323
2008 Language requirement of position - Either English or French 18 58 9 11 4 0 0 76 16 45

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 50 40 6 2 2 0 0 90 4 247
2017 Language requirement of position - Unilingual English 53 30 7 8 2 0 0 83 10 366
2017 Language requirement of position - Either English or French 56 21 19 2 3 0 0 77 5 61
2014 Language requirement of position - Bilingual 46 40 9 3 2 0 0 85 5 226
2014 Language requirement of position - Unilingual English 52 32 8 6 1 0 0 85 8 384
2014 Language requirement of position - Either English or French 53 32 7 6 2 0 0 86 8 54
2011 Language requirement of position - Bilingual 52 35 6 5 2 0 1 87 6 189
2011 Language requirement of position - Unilingual English 52 34 9 4 2 0 0 85 6 362
2011 Language requirement of position - Either English or French 50 34 11 3 2 0 0 84 5 58
2008 Language requirement of position - Bilingual 44 44 6 4 1 1 0 88 5 155
2008 Language requirement of position - Unilingual English 50 33 9 7 2 0 0 83 8 322
2008 Language requirement of position - Either English or French 58 36 2 4 0 0 0 93 4 45

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 33 6 2 2 0 0 90 4 247
2017 Language requirement of position - Unilingual English 58 28 3 8 2 0 0 87 10 366
2017 Language requirement of position - Either English or French 59 20 16 3 3 0 0 78 6 61
2014 Language requirement of position - Bilingual 53 35 8 2 2 0 0 88 4 227
2014 Language requirement of position - Unilingual English 56 32 5 4 3 0 0 88 7 385
2014 Language requirement of position - Either English or French 65 24 2 4 6 0 0 89 9 54
2011 Language requirement of position - Bilingual 53 37 4 3 1 0 1 91 5 190
2011 Language requirement of position - Unilingual English 56 33 4 6 1 0 0 89 6 361
2011 Language requirement of position - Either English or French 57 30 5 3 5 0 0 87 8 58
2008 Language requirement of position - Bilingual 46 43 8 3 1 0 0 88 4 155
2008 Language requirement of position - Unilingual English 53 38 3 3 2 0 0 92 5 323
2008 Language requirement of position - Either English or French 58 40 0 2 0 0 0 98 2 45

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 35 15 12 10 3 0 62 22 246
2017 Language requirement of position - Unilingual English 19 25 12 18 23 2 0 45 43 367
2017 Language requirement of position - Either English or French 11 33 17 18 15 6 0 47 35 61
2014 Language requirement of position - Bilingual 17 37 18 16 9 3 0 56 26 226
2014 Language requirement of position - Unilingual English 18 29 13 19 19 2 0 48 39 385
2014 Language requirement of position - Either English or French 24 32 17 13 7 5 0 60 22 54
2011 Language requirement of position - Bilingual 31 29 13 13 11 2 2 62 25 189
2011 Language requirement of position - Unilingual English 21 30 14 18 16 1 1 52 34 361
2011 Language requirement of position - Either English or French 13 28 24 17 17 0 2 42 34 58
2008 Language requirement of position - Bilingual 17 35 23 9 14 3 0 54 23 155
2008 Language requirement of position - Unilingual English 12 34 16 19 18 0 0 46 38 321
2008 Language requirement of position - Either English or French 16 58 9 9 7 2 0 75 16 45

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 28 14 12 22 3 4 48 37 247
2017 Language requirement of position - Unilingual English 17 20 10 17 31 3 0 39 50 367
2017 Language requirement of position - Either English or French 11 14 19 13 32 4 7 28 50 61
2014 Language requirement of position - Bilingual 10 23 16 21 25 1 4 34 49 226
2014 Language requirement of position - Unilingual English 16 18 13 18 30 2 3 35 51 384
2014 Language requirement of position - Either English or French 23 14 14 9 25 11 4 43 40 54
2011 Language requirement of position - Bilingual 15 22 16 18 23 2 3 39 44 190
2011 Language requirement of position - Unilingual English 12 28 12 19 26 1 2 41 46 360
2011 Language requirement of position - Either English or French 8 27 14 20 29 0 4 36 50 57
2008 Language requirement of position - Bilingual 12 21 19 20 20 5 3 36 43 155
2008 Language requirement of position - Unilingual English 10 28 12 21 26 2 0 40 48 323
2008 Language requirement of position - Either English or French 21 33 7 26 14 0 0 53 40 43

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 43 13 7 4 1 1 76 11 245
2017 Language requirement of position - Unilingual English 28 34 12 13 12 0 0 62 26 365
2017 Language requirement of position - Either English or French 27 46 9 13 5 0 0 73 18 60
2014 Language requirement of position - Bilingual 23 48 10 8 9 0 0 72 18 227
2014 Language requirement of position - Unilingual English 20 38 12 17 14 0 0 58 30 384
2014 Language requirement of position - Either English or French 23 35 11 15 13 0 2 60 29 54
2011 Language requirement of position - Bilingual 35 39 12 9 4 1 1 75 13 190
2011 Language requirement of position - Unilingual English 31 43 8 12 7 0 0 73 19 361
2011 Language requirement of position - Either English or French 22 32 12 20 14 0 0 54 34 57

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 34 20 6 5 1 0 69 11 245
2017 Language requirement of position - Unilingual English 29 33 15 12 10 0 0 63 22 366
2017 Language requirement of position - Either English or French 30 29 24 6 11 0 0 59 17 61
2014 Language requirement of position - Bilingual 31 38 15 10 7 0 0 68 17 226
2014 Language requirement of position - Unilingual English 27 36 11 15 10 0 0 64 25 385
2014 Language requirement of position - Either English or French 33 36 11 4 16 0 0 69 20 52

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 44 11 8 3 1 0 79 10 245
2017 Language requirement of position - Unilingual English 23 36 14 14 14 0 1 59 27 366
2017 Language requirement of position - Either English or French 25 41 8 13 12 0 0 66 26 60
2014 Language requirement of position - Bilingual 32 41 12 11 5 0 0 73 16 226
2014 Language requirement of position - Unilingual English 25 38 14 12 11 0 0 63 23 385
2014 Language requirement of position - Either English or French 30 35 5 15 13 0 2 66 29 54
2011 Language requirement of position - Bilingual 34 44 11 7 2 1 1 79 9 190
2011 Language requirement of position - Unilingual English 30 45 10 10 4 0 0 76 15 361
2011 Language requirement of position - Either English or French 25 36 22 14 3 0 0 61 17 58

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 34 22 11 5 4 1 61 17 246
2017 Language requirement of position - Unilingual English 19 31 20 11 15 3 0 52 27 367
2017 Language requirement of position - Either English or French 14 35 15 17 11 7 0 53 31 61

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 34 13 6 4 0 2 77 10 247
2017 Language requirement of position - Unilingual English 29 30 12 14 14 0 0 59 29 366
2017 Language requirement of position - Either English or French 33 29 5 21 8 0 5 65 30 61
2014 Language requirement of position - Bilingual 41 31 14 9 5 1 0 72 14 227
2014 Language requirement of position - Unilingual English 36 28 11 15 10 0 0 64 25 385
2014 Language requirement of position - Either English or French 41 35 6 9 8 0 2 77 17 54
2011 Language requirement of position - Bilingual 41 36 12 5 4 1 1 78 10 189
2011 Language requirement of position - Unilingual English 36 39 8 10 7 0 0 75 17 360
2011 Language requirement of position - Either English or French 40 27 13 10 7 0 3 68 18 58

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 16 13 12 23 2 15 43 42 247
2017 Language requirement of position - Unilingual English 10 12 10 13 41 3 10 26 62 365
2017 Language requirement of position - Either English or French 12 17 14 10 28 6 13 35 48 61
2014 Language requirement of position - Bilingual 13 14 11 19 24 2 16 33 53 227
2014 Language requirement of position - Unilingual English 7 12 10 19 39 2 12 22 67 385
2014 Language requirement of position - Either English or French 9 10 11 15 38 0 18 22 64 54
2011 Language requirement of position - Bilingual 27 22 8 12 14 3 13 58 32 189
2011 Language requirement of position - Unilingual English 20 25 10 14 20 1 10 51 39 361
2011 Language requirement of position - Either English or French 19 17 10 24 21 5 4 40 49 58
2008 Language requirement of position - Bilingual 23 23 5 10 24 3 13 54 40 155
2008 Language requirement of position - Unilingual English 14 15 4 16 41 2 7 33 63 323
2008 Language requirement of position - Either English or French 20 20 7 13 29 2 9 45 48 45

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 41 19 10 5 0 1 66 15 247
2017 Language requirement of position - Unilingual English 17 31 22 16 13 0 1 49 29 367
2017 Language requirement of position - Either English or French 31 32 18 11 8 0 0 63 19 61
2014 Language requirement of position - Bilingual 29 35 16 11 8 0 1 65 19 227
2014 Language requirement of position - Unilingual English 21 30 20 15 14 0 0 51 29 385
2014 Language requirement of position - Either English or French 28 37 24 4 6 0 1 66 10 54
2011 Language requirement of position - Bilingual 20 43 18 10 9 0 1 64 18 190
2011 Language requirement of position - Unilingual English 21 28 26 13 11 0 0 50 25 362
2011 Language requirement of position - Either English or French 21 21 36 7 10 2 4 44 18 58
2008 Language requirement of position - Bilingual 15 34 22 17 11 1 1 49 29 155
2008 Language requirement of position - Unilingual English 13 31 22 15 19 0 0 45 33 321
2008 Language requirement of position - Either English or French 11 36 22 11 20 0 0 47 31 45

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 54 22 9 3 3 4 5 84 6 246
2017 Language requirement of position - Unilingual English 46 22 8 8 10 4 2 73 19 367
2017 Language requirement of position - Either English or French 52 21 8 1 10 5 3 79 12 61
2014 Language requirement of position - Bilingual 51 26 5 7 6 2 4 81 14 227
2014 Language requirement of position - Unilingual English 46 25 9 5 9 3 3 76 15 385
2014 Language requirement of position - Either English or French 51 19 7 9 6 4 5 76 17 54
2011 Language requirement of position - Bilingual 43 32 7 7 5 1 5 80 12 190
2011 Language requirement of position - Unilingual English 52 25 8 5 6 2 1 80 11 362
2011 Language requirement of position - Either English or French 47 22 9 12 5 2 4 73 18 57

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 43 38 246
2017 Language requirement of position - Unilingual English 20 50 30 367
2017 Language requirement of position - Either English or French 13 48 40 61
2014 Language requirement of position - Bilingual 22 45 33 226
2014 Language requirement of position - Unilingual English 15 50 34 384
2014 Language requirement of position - Either English or French 21 56 23 54
2011 Language requirement of position - Bilingual 22 48 30 190
2011 Language requirement of position - Unilingual English 17 51 32 362
2011 Language requirement of position - Either English or French 11 48 41 58

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 17 49 9 2 15 48
2017 Language requirement of position - Unilingual English 8 5 33 33 8 13 72
2014 Language requirement of position - Bilingual 17 12 56 15 9999 0 53
2014 Language requirement of position - Unilingual English 16 8 32 31 9999 13 60
2014 Language requirement of position - Either English or French 9 0 8 27 9999 56 11
2011 Language requirement of position - Bilingual 20 16 43 18 9999 4 43
2011 Language requirement of position - Unilingual English 16 20 26 28 9999 10 62
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 40 5 4 3 0 0 87 8 246
2017 Language requirement of position - Unilingual English 47 32 12 6 3 0 0 79 9 366
2017 Language requirement of position - Either English or French 45 35 11 3 3 2 0 82 6 61
2014 Language requirement of position - Bilingual 39 40 11 5 4 1 0 80 9 227
2014 Language requirement of position - Unilingual English 45 39 9 4 3 1 0 84 7 385
2014 Language requirement of position - Either English or French 43 28 9 15 4 2 0 72 20 54
2011 Language requirement of position - Bilingual 37 42 12 5 3 1 1 80 8 190
2011 Language requirement of position - Unilingual English 40 42 9 5 3 0 0 83 8 361
2011 Language requirement of position - Either English or French 20 49 16 8 4 3 0 71 12 57
2008 Language requirement of position - Bilingual 41 43 9 3 4 0 0 84 7 154
2008 Language requirement of position - Unilingual English 42 42 6 5 4 2 0 85 9 323
2008 Language requirement of position - Either English or French 53 31 9 0 2 4 0 88 2 45

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 41 17 7 4 1 0 71 11 246
2017 Language requirement of position - Unilingual English 23 34 21 12 8 1 1 58 20 366
2017 Language requirement of position - Either English or French 18 37 28 8 10 0 0 54 18 59
2014 Language requirement of position - Bilingual 31 41 14 8 5 2 0 74 12 227
2014 Language requirement of position - Unilingual English 24 37 20 9 7 3 0 63 16 385
2014 Language requirement of position - Either English or French 26 43 20 4 4 4 0 71 8 54
2011 Language requirement of position - Bilingual 25 41 17 10 4 3 1 68 14 190
2011 Language requirement of position - Unilingual English 22 38 21 11 5 4 0 63 16 362
2011 Language requirement of position - Either English or French 13 31 39 11 5 2 0 44 16 57

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 4 16 30 30 13 2 4 47 22 245
2017 Language requirement of position - Unilingual English 6 16 24 28 23 1 2 53 23 366
2017 Language requirement of position - Either English or French 5 6 36 32 17 2 3 51 11 60
2014 Language requirement of position - Bilingual 6 20 31 23 13 0 7 38 28 227
2014 Language requirement of position - Unilingual English 7 16 30 27 16 1 3 45 24 382
2014 Language requirement of position - Either English or French 6 11 44 17 16 0 6 36 18 54
2011 Language requirement of position - Bilingual 5 16 34 23 15 2 5 41 23 188
2011 Language requirement of position - Unilingual English 6 14 33 25 16 1 5 44 21 362
2011 Language requirement of position - Either English or French 10 13 27 27 14 4 7 45 25 58
2008 Language requirement of position - Bilingual 6 27 31 23 7 2 3 32 35 155
2008 Language requirement of position - Unilingual English 6 16 36 26 10 1 4 38 24 322
2008 Language requirement of position - Either English or French 0 18 40 24 11 4 2 38 19 45

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 3 9 25 26 28 4 5 59 13 246
2017 Language requirement of position - Unilingual English 7 13 23 29 24 3 2 55 21 365
2017 Language requirement of position - Either English or French 9 14 20 24 23 2 9 52 26 60
2014 Language requirement of position - Bilingual 4 12 24 27 23 3 7 55 18 226
2014 Language requirement of position - Unilingual English 10 12 25 30 19 2 2 51 23 384
2014 Language requirement of position - Either English or French 6 17 17 25 27 0 8 57 25 54
2011 Language requirement of position - Bilingual 6 11 21 31 23 2 5 59 18 188
2011 Language requirement of position - Unilingual English 3 12 25 27 24 2 6 56 16 362
2011 Language requirement of position - Either English or French 8 7 24 30 21 2 9 57 17 58
2008 Language requirement of position - Bilingual 8 21 32 20 11 5 3 33 32 155
2008 Language requirement of position - Unilingual English 10 13 27 31 14 2 3 47 25 321
2008 Language requirement of position - Either English or French 4 11 29 29 13 4 9 49 18 45

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 19 30 20 14 3 4 37 30 245
2017 Language requirement of position - Unilingual English 8 14 31 27 17 2 2 46 22 367
2017 Language requirement of position - Either English or French 5 12 28 23 16 3 12 46 21 60
2014 Language requirement of position - Bilingual 23 20 24 15 12 0 5 29 45 227
2014 Language requirement of position - Unilingual English 11 19 31 22 13 0 3 36 31 382
2014 Language requirement of position - Either English or French 10 19 20 29 14 0 8 47 31 54
2011 Language requirement of position - Bilingual 15 21 28 16 14 1 4 32 38 187
2011 Language requirement of position - Unilingual English 5 17 29 26 16 2 5 45 24 360
2011 Language requirement of position - Either English or French 7 9 18 35 18 3 10 61 18 57
2008 Language requirement of position - Bilingual 8 22 30 23 11 4 3 37 32 155
2008 Language requirement of position - Unilingual English 8 16 27 29 14 2 4 46 25 321
2008 Language requirement of position - Either English or French 4 16 33 20 18 4 4 41 22 45

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 11 32 32 19 1 3 53 13 244
2017 Language requirement of position - Unilingual English 6 13 24 34 19 1 3 56 19 364
2017 Language requirement of position - Either English or French 2 5 35 32 21 2 5 56 7 60
2014 Language requirement of position - Bilingual 4 11 32 35 14 0 3 51 15 227
2014 Language requirement of position - Unilingual English 3 10 29 37 18 0 3 56 14 382
2014 Language requirement of position - Either English or French 0 11 20 38 21 0 10 66 12 54
2011 Language requirement of position - Bilingual 4 16 31 30 13 2 3 45 22 188
2011 Language requirement of position - Unilingual English 3 9 31 36 16 1 3 55 12 358
2011 Language requirement of position - Either English or French 3 8 26 39 13 2 9 58 13 58
2008 Language requirement of position - Bilingual 5 15 34 31 10 3 2 43 21 155
2008 Language requirement of position - Unilingual English 3 12 41 28 12 0 3 42 15 321
2008 Language requirement of position - Either English or French 2 2 44 22 20 0 9 46 5 45

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 21 27 24 12 2 5 39 32 246
2017 Language requirement of position - Unilingual English 19 22 27 18 11 1 2 30 42 365
2017 Language requirement of position - Either English or French 14 13 34 22 9 2 6 34 30 60
2014 Language requirement of position - Bilingual 15 25 28 17 9 2 4 28 42 227
2014 Language requirement of position - Unilingual English 18 22 30 17 11 1 1 28 41 382
2014 Language requirement of position - Either English or French 9 28 27 16 14 0 5 31 40 54
2011 Language requirement of position - Bilingual 13 22 24 22 12 2 6 36 38 188
2011 Language requirement of position - Unilingual English 15 21 28 21 11 2 3 33 37 361
2011 Language requirement of position - Either English or French 10 24 36 12 10 0 7 24 37 58
2008 Language requirement of position - Bilingual 11 26 36 14 6 2 5 22 40 155
2008 Language requirement of position - Unilingual English 21 26 26 15 8 1 4 24 49 320
2008 Language requirement of position - Either English or French 16 14 40 16 9 0 5 27 32 43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 15 25 27 16 5 6 48 24 247
2017 Language requirement of position - Unilingual English 11 15 29 23 15 2 4 41 27 364
2017 Language requirement of position - Either English or French 14 13 26 22 14 3 7 40 30 60
2014 Language requirement of position - Bilingual 8 11 22 31 18 1 8 55 21 227
2014 Language requirement of position - Unilingual English 11 14 22 28 18 3 4 49 27 379
2014 Language requirement of position - Either English or French 6 15 19 33 17 6 5 56 23 54
2011 Language requirement of position - Bilingual 4 16 23 30 19 2 6 54 21 187
2011 Language requirement of position - Unilingual English 7 15 27 28 14 2 7 46 24 362
2011 Language requirement of position - Either English or French 5 14 14 40 12 3 12 61 22 58
2008 Language requirement of position - Bilingual 7 21 26 28 10 3 5 41 31 155
2008 Language requirement of position - Unilingual English 20 20 28 14 13 1 3 28 42 321
2008 Language requirement of position - Either English or French 16 9 36 11 18 7 4 33 28 45

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 16 38 18 14 4 5 34 24 246
2017 Language requirement of position - Unilingual English 10 19 34 18 13 3 3 33 32 366
2017 Language requirement of position - Either English or French 3 10 43 21 8 5 10 34 15 60
2014 Language requirement of position - Bilingual 17 21 30 18 10 0 3 29 39 226
2014 Language requirement of position - Unilingual English 15 20 33 17 10 1 3 29 37 383
2014 Language requirement of position - Either English or French 10 19 22 24 16 2 7 44 32 54

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 30 11 7 5 1 0 77 12 247
2017 Language requirement of position - Unilingual English 26 29 10 17 17 1 1 55 34 367
2017 Language requirement of position - Either English or French 32 27 11 15 16 0 0 59 31 61
2014 Language requirement of position - Bilingual 41 34 8 6 10 2 0 76 16 226
2014 Language requirement of position - Unilingual English 29 30 10 14 16 1 0 59 31 385
2014 Language requirement of position - Either English or French 25 21 10 26 14 4 0 48 41 54

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 39 7 4 3 1 0 86 7 247
2017 Language requirement of position - Unilingual English 33 36 8 13 9 1 1 70 22 366
2017 Language requirement of position - Either English or French 32 35 11 11 11 0 0 67 22 61
2014 Language requirement of position - Bilingual 43 39 9 5 4 0 0 82 9 227
2014 Language requirement of position - Unilingual English 31 39 8 16 6 0 0 70 22 385
2014 Language requirement of position - Either English or French 36 40 8 12 4 0 0 76 16 54

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 33 16 5 4 7 0 72 10 247
2017 Language requirement of position - Unilingual English 33 27 19 5 8 8 0 65 14 367
2017 Language requirement of position - Either English or French 27 45 16 7 3 3 0 74 10 61
2014 Language requirement of position - Bilingual 38 32 15 5 2 7 0 76 8 226
2014 Language requirement of position - Unilingual English 38 31 18 4 3 4 1 73 8 385
2014 Language requirement of position - Either English or French 52 22 17 2 4 4 0 77 6 54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 34 41 12 7 3 3 0 78 10 247
2017 Language requirement of position - Unilingual English 33 36 11 10 6 2 0 71 17 367
2017 Language requirement of position - Either English or French 28 47 13 7 5 2 0 75 12 61
2014 Language requirement of position - Bilingual 37 36 14 7 2 4 0 76 9 227
2014 Language requirement of position - Unilingual English 38 35 13 6 6 2 0 74 12 385
2014 Language requirement of position - Either English or French 45 35 15 0 6 0 0 79 6 54
2011 Language requirement of position - Bilingual 34 37 12 8 4 3 1 74 13 190
2011 Language requirement of position - Unilingual English 32 39 13 6 6 3 0 73 13 361
2011 Language requirement of position - Either English or French 31 31 23 4 8 3 0 64 12 58

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 40 6 3 2 0 0 89 6 247
2017 Language requirement of position - Unilingual English 43 33 9 7 8 0 0 76 15 367
2017 Language requirement of position - Either English or French 49 30 3 12 5 2 0 80 17 60
2014 Language requirement of position - Bilingual 51 36 7 2 4 0 0 87 6 226
2014 Language requirement of position - Unilingual English 48 33 6 6 7 0 0 81 13 384
2014 Language requirement of position - Either English or French 46 39 8 6 2 0 0 85 8 54
2011 Language requirement of position - Bilingual 44 40 6 5 5 0 1 84 10 188
2011 Language requirement of position - Unilingual English 44 38 7 6 4 0 0 82 11 360
2011 Language requirement of position - Either English or French 34 33 23 7 3 0 0 67 10 58
2008 Language requirement of position - Bilingual 37 35 11 11 6 0 0 72 17 155
2008 Language requirement of position - Unilingual English 37 38 9 7 9 0 0 75 16 323
2008 Language requirement of position - Either English or French 49 31 7 11 2 0 0 80 13 45

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 25 16 18 4 5 4 58 24 247
2017 Language requirement of position - Unilingual English 16 26 15 15 21 3 4 45 39 366
2017 Language requirement of position - Either English or French 23 22 9 19 19 3 7 49 41 61
2014 Language requirement of position - Bilingual 28 31 15 10 9 2 5 64 20 227
2014 Language requirement of position - Unilingual English 20 27 13 18 18 2 1 49 37 383
2014 Language requirement of position - Either English or French 23 29 13 19 10 8 0 56 31 54

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 38 8 2 0 2 0 89 3 247
2017 Language requirement of position - Unilingual English 55 33 5 4 1 2 0 89 5 364
2017 Language requirement of position - Either English or French 51 34 11 2 0 3 0 87 2 60
2014 Language requirement of position - Bilingual 54 31 6 2 2 4 0 89 5 227
2014 Language requirement of position - Unilingual English 62 28 5 3 0 1 0 92 3 385
2014 Language requirement of position - Either English or French 56 36 3 2 0 4 0 95 2 54
2011 Language requirement of position - Bilingual 53 28 8 1 3 5 2 87 4 190
2011 Language requirement of position - Unilingual English 55 30 9 3 1 2 0 87 4 361
2011 Language requirement of position - Either English or French 49 30 10 5 0 5 2 84 6 57

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 32 13 7 2 2 0 78 9 247
2017 Language requirement of position - Unilingual English 41 31 9 8 6 3 1 76 15 364
2017 Language requirement of position - Either English or French 36 39 6 11 6 2 0 76 17 60
2014 Language requirement of position - Bilingual 48 33 8 5 3 2 0 83 9 227
2014 Language requirement of position - Unilingual English 51 30 7 7 3 1 1 82 10 385
2014 Language requirement of position - Either English or French 49 31 9 6 2 3 0 82 8 54
2011 Language requirement of position - Bilingual 45 33 7 6 5 2 2 81 12 189
2011 Language requirement of position - Unilingual English 47 30 8 8 4 2 1 79 12 361
2011 Language requirement of position - Either English or French 42 30 10 3 7 7 2 78 11 57
2008 Language requirement of position - Bilingual 30 38 10 15 3 4 0 71 19 154
2008 Language requirement of position - Unilingual English 40 34 9 8 6 3 1 77 14 322
2008 Language requirement of position - Either English or French 40 38 9 9 2 2 0 80 11 45

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 33 15 9 5 8 0 69 15 247
2017 Language requirement of position - Unilingual English 32 29 15 10 8 6 0 65 19 365
2017 Language requirement of position - Either English or French 26 25 25 10 8 6 0 54 19 60
2014 Language requirement of position - Bilingual 29 33 18 7 5 6 1 67 14 227
2014 Language requirement of position - Unilingual English 36 33 12 9 5 3 0 72 15 384
2014 Language requirement of position - Either English or French 27 41 18 9 5 0 0 67 14 54
2011 Language requirement of position - Bilingual 21 33 18 12 6 9 1 60 20 190
2011 Language requirement of position - Unilingual English 27 29 21 9 6 6 1 61 17 358
2011 Language requirement of position - Either English or French 20 29 26 14 3 7 2 53 19 57

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 23 13 20 11 12 4 48 36 247
2017 Language requirement of position - Unilingual English 13 17 15 17 24 13 2 35 47 365
2017 Language requirement of position - Either English or French 17 23 13 16 17 11 3 46 39 60
2014 Language requirement of position - Bilingual 18 21 17 17 12 11 4 46 34 227
2014 Language requirement of position - Unilingual English 16 20 12 21 22 9 1 39 47 385
2014 Language requirement of position - Either English or French 16 20 18 15 13 14 3 43 35 54
2011 Language requirement of position - Bilingual 15 20 19 13 13 13 7 44 32 190
2011 Language requirement of position - Unilingual English 15 17 20 14 18 13 2 38 38 362
2011 Language requirement of position - Either English or French 11 13 24 14 21 12 6 29 42 57

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 45 5 7 2 0 0 86 9 247
2017 Language requirement of position - Unilingual English 25 47 3 17 9 0 0 71 25 367
2017 Language requirement of position - Either English or French 39 40 3 18 0 0 0 79 18 61
2014 Language requirement of position - Bilingual 36 43 8 10 3 0 0 78 13 227
2014 Language requirement of position - Unilingual English 27 47 4 15 6 0 0 75 21 385
2014 Language requirement of position - Either English or French 37 35 8 12 9 0 0 72 21 54
2011 Language requirement of position - Bilingual 40 48 2 7 2 0 1 89 9 190
2011 Language requirement of position - Unilingual English 29 50 1 14 5 0 0 79 20 362
2011 Language requirement of position - Either English or French 18 63 3 12 3 0 0 81 16 58
2008 Language requirement of position - Bilingual 40 43 2 12 3 0 0 83 15 155
2008 Language requirement of position - Unilingual English 28 46 2 16 8 0 0 74 24 322
2008 Language requirement of position - Either English or French 29 60 4 4 2 0 0 89 7 45

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 37 9 10 2 0 0 78 13 247
2017 Language requirement of position - Unilingual English 38 33 4 15 10 0 1 72 25 367
2017 Language requirement of position - Either English or French 44 26 11 13 7 0 0 69 19 61
2014 Language requirement of position - Bilingual 41 38 5 11 6 0 0 78 17 227
2014 Language requirement of position - Unilingual English 44 36 5 7 8 0 0 79 15 385
2014 Language requirement of position - Either English or French 42 38 9 7 4 0 0 80 11 54
2011 Language requirement of position - Bilingual 40 43 4 8 4 0 1 84 12 188
2011 Language requirement of position - Unilingual English 43 35 7 9 6 0 0 78 15 360
2011 Language requirement of position - Either English or French 34 36 8 10 12 0 0 70 22 58

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 48 37 8 5 2 0 0 86 7 247
2017 Language requirement of position - Unilingual English 42 35 7 9 6 0 1 77 16 365
2017 Language requirement of position - Either English or French 48 40 5 5 3 0 0 87 8 61
2014 Language requirement of position - Bilingual 53 35 4 7 2 0 0 88 8 226
2014 Language requirement of position - Unilingual English 47 35 6 8 4 0 0 82 12 385
2014 Language requirement of position - Either English or French 46 31 9 9 4 0 0 77 13 54

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 67 24 4 4 1 0 0 91 5 246
2017 Language requirement of position - Unilingual English 83 11 1 2 1 1 2 97 2 367
2017 Language requirement of position - Either English or French 72 20 6 0 0 2 0 94 0 61
2014 Language requirement of position - Bilingual 62 30 3 5 1 0 0 92 6 227
2014 Language requirement of position - Unilingual English 81 12 2 2 2 1 1 94 4 385
2014 Language requirement of position - Either English or French 78 10 8 2 0 0 2 90 2 54
2011 Language requirement of position - Bilingual 63 27 4 4 0 0 1 91 4 190
2011 Language requirement of position - Unilingual English 83 11 2 2 0 1 1 96 2 360
2011 Language requirement of position - Either English or French 76 17 5 0 0 0 2 95 0 58
2008 Language requirement of position - Bilingual 56 35 3 3 3 0 1 92 5 155
2008 Language requirement of position - Unilingual English 81 12 2 2 2 0 1 95 3 322
2008 Language requirement of position - Either English or French 87 13 0 0 0 0 0 100 0 45

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 46 29 8 9 6 0 1 77 15 246
2017 Language requirement of position - Unilingual English 80 12 3 1 1 0 2 94 3 364
2017 Language requirement of position - Either English or French 80 17 2 0 0 2 0 98 0 61
2014 Language requirement of position - Bilingual 46 30 7 12 4 0 0 76 17 227
2014 Language requirement of position - Unilingual English 82 10 3 1 2 0 2 94 4 382
2014 Language requirement of position - Either English or French 84 5 8 2 0 2 0 90 2 54
2011 Language requirement of position - Bilingual 51 25 7 11 5 0 1 77 16 190
2011 Language requirement of position - Unilingual English 82 10 2 2 1 1 3 95 3 362
2011 Language requirement of position - Either English or French 84 11 3 0 0 0 2 97 0 57
2008 Language requirement of position - Bilingual 51 23 5 13 8 0 0 74 21 154
2008 Language requirement of position - Unilingual English 85 10 2 1 1 0 2 96 2 322
2008 Language requirement of position - Either English or French 89 4 2 2 0 0 2 95 2 45

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 23 6 7 5 0 2 81 13 247
2017 Language requirement of position - Unilingual English 78 6 6 2 2 1 5 89 4 366
2017 Language requirement of position - Either English or French 86 3 9 0 0 0 2 91 0 61
2014 Language requirement of position - Bilingual 58 22 6 7 5 1 1 82 12 227
2014 Language requirement of position - Unilingual English 75 7 7 1 2 1 6 89 4 385
2014 Language requirement of position - Either English or French 80 5 7 0 0 2 6 93 0 54
2011 Language requirement of position - Bilingual 58 18 6 9 7 0 2 78 16 189
2011 Language requirement of position - Unilingual English 77 7 5 2 1 1 7 92 3 361
2011 Language requirement of position - Either English or French 77 8 3 3 0 0 8 93 4 58
2008 Language requirement of position - Bilingual 54 21 8 8 6 1 3 77 15 155
2008 Language requirement of position - Unilingual English 75 6 5 0 2 0 11 92 2 323
2008 Language requirement of position - Either English or French 76 7 4 0 2 0 11 93 3 45

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 77 15 2 2 3 0 1 93 5 247
2017 Language requirement of position - Unilingual English 84 6 5 0 1 1 4 94 1 366
2017 Language requirement of position - Either English or French 89 1 4 0 0 2 3 95 0 61
2014 Language requirement of position - Bilingual 77 12 3 3 6 0 0 89 8 227
2014 Language requirement of position - Unilingual English 82 6 3 1 2 0 7 94 3 385
2014 Language requirement of position - Either English or French 85 1 8 0 0 0 6 92 0 54
2011 Language requirement of position - Bilingual 77 10 5 1 6 0 1 88 7 190
2011 Language requirement of position - Unilingual English 80 8 3 0 1 1 6 95 1 361
2011 Language requirement of position - Either English or French 75 12 7 0 0 0 7 93 0 58
2008 Language requirement of position - Bilingual 76 8 4 3 4 1 5 89 7 155
2008 Language requirement of position - Unilingual English 83 2 4 1 1 1 7 93 3 322
2008 Language requirement of position - Either English or French 84 2 4 0 2 0 7 93 2 45

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 47 28 10 7 3 2 3 79 11 246
2017 Language requirement of position - Unilingual English 72 9 7 2 1 1 8 89 3 367
2017 Language requirement of position - Either English or French 78 6 9 0 0 3 3 90 0 61
2014 Language requirement of position - Bilingual 47 30 11 6 5 1 1 78 11 227
2014 Language requirement of position - Unilingual English 70 7 8 1 3 1 10 87 4 385
2014 Language requirement of position - Either English or French 77 5 8 2 0 0 9 90 2 54

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 26 7 2 4 3 3 86 7 247
2017 Language requirement of position - Unilingual English 75 9 5 2 1 3 4 91 4 366
2017 Language requirement of position - Either English or French 77 8 9 2 0 3 2 89 2 61
2014 Language requirement of position - Bilingual 54 28 8 5 2 1 1 85 8 227
2014 Language requirement of position - Unilingual English 68 11 8 2 3 4 5 87 5 384
2014 Language requirement of position - Either English or French 64 14 11 0 0 6 6 87 0 54
2011 Language requirement of position - Bilingual 53 25 8 4 5 1 5 82 9 190
2011 Language requirement of position - Unilingual English 78 11 4 1 0 2 4 95 2 361
2011 Language requirement of position - Either English or French 67 19 6 0 2 2 5 91 2 58
2008 Language requirement of position - Bilingual 48 25 8 8 4 2 6 78 13 155
2008 Language requirement of position - Unilingual English 74 11 7 1 1 2 3 90 3 323
2008 Language requirement of position - Either English or French 76 11 2 0 4 2 4 93 5 45

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 84 247
2017 Language requirement of position - Unilingual English 24 76 367
2017 Language requirement of position - Either English or French 25 75 61
2014 Language requirement of position - Bilingual 17 83 225
2014 Language requirement of position - Unilingual English 20 80 383
2014 Language requirement of position - Either English or French 30 70 54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 38
2017 Language requirement of position - Unilingual English 61 87
2017 Language requirement of position - Either English or French 63 16
2014 Language requirement of position - Bilingual 56 39
2014 Language requirement of position - Unilingual English 59 76
2014 Language requirement of position - Either English or French 87 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 53 38
2017 Language requirement of position - Unilingual English 51 87
2017 Language requirement of position - Either English or French 63 16
2014 Language requirement of position - Bilingual 58 39
2014 Language requirement of position - Unilingual English 57 76
2014 Language requirement of position - Either English or French 44 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 8 87

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 38
2017 Language requirement of position - Unilingual English 0 87
2014 Language requirement of position - Bilingual 0 39
2014 Language requirement of position - Unilingual English 0 76
2014 Language requirement of position - Either English or French 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 7 87
2017 Language requirement of position - Either English or French 0 16
2014 Language requirement of position - Bilingual 0 39

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 11 87
2014 Language requirement of position - Unilingual English 7 76

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 38
2017 Language requirement of position - Unilingual English 46 87
2017 Language requirement of position - Either English or French 57 16
2014 Language requirement of position - Bilingual 42 39
2014 Language requirement of position - Unilingual English 57 76
2014 Language requirement of position - Either English or French 31 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 38
2017 Language requirement of position - Unilingual English 37 87
2014 Language requirement of position - Bilingual 31 39
2014 Language requirement of position - Unilingual English 41 76
2014 Language requirement of position - Either English or French 38 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 38
2017 Language requirement of position - Unilingual English 37 87
2017 Language requirement of position - Either English or French 44 16
2014 Language requirement of position - Bilingual 34 39
2014 Language requirement of position - Unilingual English 48 76
2014 Language requirement of position - Either English or French 74 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 38
2017 Language requirement of position - Unilingual English 34 87
2017 Language requirement of position - Either English or French 44 16
2014 Language requirement of position - Bilingual 39 39
2014 Language requirement of position - Unilingual English 37 76
2014 Language requirement of position - Either English or French 31 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 38
2017 Language requirement of position - Unilingual English 29 87
2017 Language requirement of position - Either English or French 32 16
2014 Language requirement of position - Bilingual 20 39
2014 Language requirement of position - Unilingual English 38 76
2014 Language requirement of position - Either English or French 56 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 58 38
2017 Language requirement of position - Unilingual English 62 87
2017 Language requirement of position - Either English or French 50 16
2014 Language requirement of position - Bilingual 41 39
2014 Language requirement of position - Unilingual English 55 76
2014 Language requirement of position - Either English or French 38 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 60 38
2017 Language requirement of position - Unilingual English 31 87
2017 Language requirement of position - Either English or French 50 16
2014 Language requirement of position - Bilingual 32 39
2014 Language requirement of position - Unilingual English 34 76
2014 Language requirement of position - Either English or French 37 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 38
2017 Language requirement of position - Unilingual English 0 87
2014 Language requirement of position - Bilingual 0 39
2014 Language requirement of position - Either English or French 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 18 87
2014 Language requirement of position - Unilingual English 12 76

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 10 87
2014 Language requirement of position - Bilingual 19 39
2014 Language requirement of position - Unilingual English 7 76

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 44 38
2017 Language requirement of position - Unilingual English 48 87
2017 Language requirement of position - Either English or French 44 16
2014 Language requirement of position - Bilingual 35 39
2014 Language requirement of position - Unilingual English 46 76
2014 Language requirement of position - Either English or French 49 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 38
2017 Language requirement of position - Unilingual English 30 87
2017 Language requirement of position - Either English or French 38 16
2014 Language requirement of position - Bilingual 25 39
2014 Language requirement of position - Unilingual English 47 76
2014 Language requirement of position - Either English or French 32 16

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 13 38
2017 Language requirement of position - Unilingual English 14 87
2014 Language requirement of position - Bilingual 26 39
2014 Language requirement of position - Unilingual English 9 76

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 38
2017 Language requirement of position - Unilingual English 55 87
2017 Language requirement of position - Either English or French 63 16
2014 Language requirement of position - Bilingual 69 39
2014 Language requirement of position - Unilingual English 65 75
2014 Language requirement of position - Either English or French 62 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 26 38
2017 Language requirement of position - Unilingual English 28 87
2014 Language requirement of position - Bilingual 32 39
2014 Language requirement of position - Unilingual English 30 75

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Unilingual English 19 75

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 19 87
2017 Language requirement of position - Either English or French 50 16
2014 Language requirement of position - Unilingual English 21 75

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 87
2017 Language requirement of position - Either English or French 0 16
2014 Language requirement of position - Unilingual English 9 75
2014 Language requirement of position - Either English or French 0 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 9 87
2017 Language requirement of position - Either English or French 0 16
2014 Language requirement of position - Unilingual English 8 75

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 14 38
2017 Language requirement of position - Unilingual English 14 87
2014 Language requirement of position - Unilingual English 11 75
2014 Language requirement of position - Either English or French 0 16

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 38
2017 Language requirement of position - Unilingual English 15 87
2014 Language requirement of position - Bilingual 12 39
2014 Language requirement of position - Unilingual English 10 75
2014 Language requirement of position - Either English or French 0 16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 38
2017 Language requirement of position - Unilingual English 23 87
2014 Language requirement of position - Bilingual 22 39
2014 Language requirement of position - Unilingual English 20 75

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 37
2017 Language requirement of position - Unilingual English 10 79
2014 Language requirement of position - Unilingual English 13 69

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 15 79
2014 Language requirement of position - Bilingual 19 36
2014 Language requirement of position - Unilingual English 19 69

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 14 79
2014 Language requirement of position - Unilingual English 9 69

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 37
2017 Language requirement of position - Unilingual English 11 79
2017 Language requirement of position - Either English or French 0 16
2014 Language requirement of position - Unilingual English 9 69

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 37
2017 Language requirement of position - Unilingual English 15 79
2017 Language requirement of position - Either English or French 37 16
2014 Language requirement of position - Unilingual English 13 69
2014 Language requirement of position - Either English or French 0 14

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Either English or French 0 16
2014 Language requirement of position - Unilingual English 8 69
2014 Language requirement of position - Either English or French 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 37
2017 Language requirement of position - Either English or French 0 16

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 10 79
2014 Language requirement of position - Unilingual English 7 69

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 37
2017 Language requirement of position - Unilingual English 10 79
2014 Language requirement of position - Unilingual English 15 69

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 37
2017 Language requirement of position - Unilingual English 29 79
2017 Language requirement of position - Either English or French 32 16
2014 Language requirement of position - Bilingual 20 36
2014 Language requirement of position - Unilingual English 33 69
2014 Language requirement of position - Either English or French 43 14

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 12 79
2014 Language requirement of position - Bilingual 16 36
2014 Language requirement of position - Unilingual English 12 69

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 37
2017 Language requirement of position - Unilingual English 42 79
2017 Language requirement of position - Either English or French 38 16
2014 Language requirement of position - Bilingual 34 36
2014 Language requirement of position - Unilingual English 47 69
2014 Language requirement of position - Either English or French 58 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 37
2014 Language requirement of position - Bilingual 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 37
2017 Language requirement of position - Unilingual English 56 79
2017 Language requirement of position - Either English or French 44 16
2014 Language requirement of position - Bilingual 46 36
2014 Language requirement of position - Unilingual English 55 69
2014 Language requirement of position - Either English or French 57 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 37

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 15 79
2014 Language requirement of position - Unilingual English 13 69
2014 Language requirement of position - Either English or French 0 14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 85 15 38
2017 Language requirement of position - Unilingual English 95 5 86
2017 Language requirement of position - Either English or French 100 0 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 17 15 7 6 30 9 55 21 247
2017 Language requirement of position - Unilingual English 11 16 17 11 14 23 8 39 36 367
2017 Language requirement of position - Either English or French 14 18 20 8 13 20 7 44 28 61
2014 Language requirement of position - Bilingual 13 18 20 8 7 30 4 47 22 226
2014 Language requirement of position - Unilingual English 12 15 20 10 11 27 5 39 31 385
2014 Language requirement of position - Either English or French 14 12 16 7 11 32 7 43 30 54

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 30 36 14 6 2 10 1 75 9 247
2017 Language requirement of position - Unilingual English 24 34 18 7 10 7 0 63 18 367
2017 Language requirement of position - Either English or French 25 31 22 8 6 6 2 61 15 61
2014 Language requirement of position - Bilingual 24 29 18 6 6 16 1 64 14 225
2014 Language requirement of position - Unilingual English 21 25 22 10 9 14 0 53 22 385
2014 Language requirement of position - Either English or French 26 13 27 9 6 15 4 48 19 54
2011 Language requirement of position - Bilingual 33 31 13 7 4 10 2 72 13 189
2011 Language requirement of position - Unilingual English 30 30 17 8 6 8 1 66 15 361
2011 Language requirement of position - Either English or French 29 26 22 0 12 12 0 62 13 58

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 6 94 247
2017 Language requirement of position - Unilingual English 11 89 365
2014 Language requirement of position - Bilingual 7 93 226
2014 Language requirement of position - Unilingual English 7 93 385
2014 Language requirement of position - Either English or French 13 87 54

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 32 40
2014 Language requirement of position - Bilingual 32 15
2014 Language requirement of position - Unilingual English 26 27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 81 15
2017 Language requirement of position - Unilingual English 80 40
2014 Language requirement of position - Bilingual 86 15
2014 Language requirement of position - Unilingual English 81 27

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 0 40
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 27

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 0 40
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 27

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 40
2014 Language requirement of position - Bilingual 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Unilingual English 0 27

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 18 40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 14 40

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Bilingual 0 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 18 40
2014 Language requirement of position - Unilingual English 19 27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 44 40
2014 Language requirement of position - Unilingual English 46 27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 40
2014 Language requirement of position - Bilingual 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 0 40

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 14 40

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 15
2017 Language requirement of position - Unilingual English 32 40
2014 Language requirement of position - Bilingual 32 15
2014 Language requirement of position - Unilingual English 38 27

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 0 40

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 23 40

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15
2017 Language requirement of position - Unilingual English 0 40
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 0 27

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 12 40

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 57 15
2017 Language requirement of position - Unilingual English 26 40
2014 Language requirement of position - Bilingual 31 15
2014 Language requirement of position - Unilingual English 34 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 15
2017 Language requirement of position - Unilingual English 18 40
2014 Language requirement of position - Unilingual English 19 27

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 15
2014 Language requirement of position - Unilingual English 19 27

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 20 40
2014 Language requirement of position - Unilingual English 19 27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 64 40
2014 Language requirement of position - Bilingual 54 15
2014 Language requirement of position - Unilingual English 55 27

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 13 37

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 37
2014 Language requirement of position - Bilingual 0 14
2014 Language requirement of position - Unilingual English 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 0 37
2014 Language requirement of position - Bilingual 0 14
2014 Language requirement of position - Unilingual English 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Language requirement of position - Bilingual 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 38 37
2014 Language requirement of position - Unilingual English 41 24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Unilingual English 55 37
2014 Language requirement of position - Unilingual English 54 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 42 14
2017 Language requirement of position - Unilingual English 74 37
2014 Language requirement of position - Bilingual 60 14
2014 Language requirement of position - Unilingual English 63 24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 0 14
2017 Language requirement of position - Unilingual English 0 37

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 94 6 15
2017 Language requirement of position - Unilingual English 97 3 40

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 17 17 17 3 2 35 9 61 9 246
2017 Language requirement of position - Unilingual English 12 12 22 4 8 33 9 41 20 366
2017 Language requirement of position - Either English or French 12 12 19 5 6 35 12 45 20 61
2014 Language requirement of position - Bilingual 11 16 21 4 3 41 4 50 12 226
2014 Language requirement of position - Unilingual English 12 12 24 3 4 37 7 43 14 385
2014 Language requirement of position - Either English or French 21 8 23 4 4 33 8 49 13 54

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 31 16 2 1 14 3 77 4 247
2017 Language requirement of position - Unilingual English 26 31 20 5 8 9 1 63 14 364
2017 Language requirement of position - Either English or French 29 27 16 0 5 20 3 72 6 60
2014 Language requirement of position - Bilingual 23 31 19 2 3 20 2 69 7 225
2014 Language requirement of position - Unilingual English 29 25 19 4 5 18 2 66 10 385
2014 Language requirement of position - Either English or French 39 15 15 6 4 21 0 69 12 54
2011 Language requirement of position - Bilingual 35 36 9 4 2 13 1 83 7 190
2011 Language requirement of position - Unilingual English 37 32 15 3 3 10 0 77 6 360
2011 Language requirement of position - Either English or French 31 20 19 2 3 25 0 68 7 56

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 84 245
2017 Language requirement of position - Unilingual English 19 81 367
2017 Language requirement of position - Either English or French 29 71 61
2014 Language requirement of position - Bilingual 13 87 227
2014 Language requirement of position - Unilingual English 14 86 385
2014 Language requirement of position - Either English or French 16 84 54

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Language requirement of position - Bilingual 87 13 41
2017 Language requirement of position - Unilingual English 74 26 70
2017 Language requirement of position - Either English or French 68 32 18
2014 Language requirement of position - Bilingual 74 26 31
2014 Language requirement of position - Unilingual English 76 24 55

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 43 32 5 15 5 0 0 75 20 36
2017 Language requirement of position - Unilingual English 50 26 2 10 10 2 0 78 20 52
2017 Language requirement of position - Either English or French 24 30 24 9 13 0 0 54 22 12
2014 Language requirement of position - Bilingual 55 38 4 0 4 0 0 93 4 23
2014 Language requirement of position - Unilingual English 53 25 7 12 0 2 0 80 13 42

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 19 48 10 10 3 2 10 75 14 246
2017 Language requirement of position - Unilingual English 22 54 6 8 4 1 4 80 13 367
2017 Language requirement of position - Either English or French 19 48 16 5 5 4 3 72 10 61
2014 Language requirement of position - Bilingual 19 50 7 10 2 2 10 78 14 227
2014 Language requirement of position - Unilingual English 25 53 10 6 3 1 2 81 10 385
2014 Language requirement of position - Either English or French 25 43 18 8 0 2 4 72 8 54
2011 Language requirement of position - Bilingual 25 44 6 7 3 2 13 81 11 190
2011 Language requirement of position - Unilingual English 21 54 10 6 2 1 6 81 9 362
2011 Language requirement of position - Either English or French 16 48 7 20 3 3 4 68 25 58
2008 Language requirement of position - Bilingual 15 28 10 8 3 4 32 67 18 155
2008 Language requirement of position - Unilingual English 13 30 10 7 7 4 29 64 21 323
2008 Language requirement of position - Either English or French 22 36 7 9 11 2 13 68 24 45

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 9 16 23 12 6 24 9 38 27 246
2017 Language requirement of position - Unilingual English 7 19 17 17 16 19 5 34 44 365
2017 Language requirement of position - Either English or French 9 21 24 16 4 25 2 41 26 60
2014 Language requirement of position - Bilingual 5 23 26 7 4 25 10 43 17 225
2014 Language requirement of position - Unilingual English 5 20 24 14 10 24 4 34 33 385
2014 Language requirement of position - Either English or French 10 13 30 13 4 19 10 34 24 54
2011 Language requirement of position - Bilingual 9 23 18 11 6 22 11 48 25 189
2011 Language requirement of position - Unilingual English 6 18 25 14 13 17 6 31 36 362
2011 Language requirement of position - Either English or French 11 17 18 16 19 16 3 35 42 58

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 37 34 9 3 2 8 8 84 5 246
2017 Language requirement of position - Unilingual English 30 25 15 6 5 16 4 68 13 367
2017 Language requirement of position - Either English or French 19 31 22 0 2 23 3 68 2 61
2014 Language requirement of position - Bilingual 35 34 9 3 1 8 10 85 4 225
2014 Language requirement of position - Unilingual English 31 28 17 5 3 14 2 70 9 385
2014 Language requirement of position - Either English or French 36 22 13 4 2 19 4 76 8 54
2011 Language requirement of position - Bilingual 37 30 8 2 3 9 13 84 6 189
2011 Language requirement of position - Unilingual English 30 27 15 7 3 13 6 70 12 362
2011 Language requirement of position - Either English or French 24 16 24 5 5 22 4 54 14 57
2008 Language requirement of position - Bilingual 21 26 6 2 1 10 34 84 6 155
2008 Language requirement of position - Unilingual English 15 20 15 2 5 16 28 62 12 323
2008 Language requirement of position - Either English or French 22 27 13 0 2 24 11 76 3 45

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 32 35 11 3 3 10 6 79 8 246
2017 Language requirement of position - Unilingual English 25 24 14 9 8 17 4 61 21 367
2017 Language requirement of position - Either English or French 17 32 18 3 2 25 3 68 7 61
2014 Language requirement of position - Bilingual 28 33 15 4 1 10 10 76 5 225
2014 Language requirement of position - Unilingual English 23 28 18 9 4 16 2 61 17 385
2014 Language requirement of position - Either English or French 35 28 17 4 2 11 3 73 7 54
2011 Language requirement of position - Bilingual 30 31 10 4 1 10 13 79 8 188
2011 Language requirement of position - Unilingual English 27 25 16 9 4 13 5 64 16 362
2011 Language requirement of position - Either English or French 19 18 27 7 4 23 2 49 14 56
2008 Language requirement of position - Bilingual 24 25 8 4 3 7 29 77 11 155
2008 Language requirement of position - Unilingual English 14 19 16 7 5 12 27 54 20 320
2008 Language requirement of position - Either English or French 29 27 13 2 4 13 11 74 9 45
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 59 29 4 4 3 1 0 89 7 247
2017 Language requirement of position - Unilingual English 43 24 9 10 12 2 0 68 23 367
2017 Language requirement of position - Either English or French 48 24 5 9 9 0 5 75 19 61

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 63 26 6 2 3 1 0 89 5 247
2017 Language requirement of position - Unilingual English 49 21 10 8 9 2 1 73 17 367
2017 Language requirement of position - Either English or French 42 24 19 3 6 3 3 70 10 61

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 18 43 18 10 5 6 0 65 16 246
2017 Language requirement of position - Unilingual English 17 36 16 14 13 4 0 55 28 366
2017 Language requirement of position - Either English or French 17 37 13 21 9 3 0 56 31 61

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 20 42 16 14 6 2 0 63 21 246
2017 Language requirement of position - Unilingual English 10 34 18 18 18 2 0 45 37 367
2017 Language requirement of position - Either English or French 21 20 18 19 17 3 1 43 38 61

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 23 23 16 14 17 1 5 49 34 245
2017 Language requirement of position - Unilingual English 19 23 23 18 16 0 1 42 34 366
2017 Language requirement of position - Either English or French 20 32 15 22 10 0 2 53 33 61

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 11 24 32 20 11 0 1 35 32 247
2017 Language requirement of position - Unilingual English 8 19 24 26 22 0 0 27 49 366
2017 Language requirement of position - Either English or French 12 21 29 18 20 0 0 33 38 61

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 30 28 11 4 1 2 56 16 246
2017 Language requirement of position - Unilingual English 22 31 22 11 9 0 4 56 21 362
2017 Language requirement of position - Either English or French 28 36 19 7 5 0 6 68 12 61

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 16 27 25 17 13 0 2 44 31 247
2017 Language requirement of position - Unilingual English 13 20 25 16 24 1 1 34 41 364
2017 Language requirement of position - Either English or French 9 26 20 16 27 0 3 36 44 61

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 28 29 15 10 9 1 8 63 21 247
2017 Language requirement of position - Unilingual English 23 21 21 13 15 1 6 47 31 366
2017 Language requirement of position - Either English or French 35 13 21 7 11 0 14 55 21 61

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 24 32 25 13 6 0 0 56 19 244
2017 Language requirement of position - Unilingual English 18 23 24 17 16 0 0 42 34 366
2017 Language requirement of position - Either English or French 20 31 28 16 5 0 0 51 20 60

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 35 29 21 9 3 0 3 66 13 243
2017 Language requirement of position - Unilingual English 25 32 22 10 10 0 1 57 21 366
2017 Language requirement of position - Either English or French 33 22 21 17 5 0 3 56 22 60

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 33 38 18 7 2 1 1 73 9 244
2017 Language requirement of position - Unilingual English 37 31 15 9 6 1 2 69 15 366
2017 Language requirement of position - Either English or French 40 26 24 5 5 0 0 66 9 60

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 41 30 15 7 4 1 2 73 11 243
2017 Language requirement of position - Unilingual English 42 32 13 7 6 0 1 74 13 366
2017 Language requirement of position - Either English or French 33 34 10 9 11 0 3 69 20 60

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 34 17 12 5 0 1 66 17 244
2017 Language requirement of position - Unilingual English 33 33 21 7 3 0 2 68 10 365
2017 Language requirement of position - Either English or French 41 34 15 3 7 0 0 75 11 60

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 61 23 10 4 1 0 1 85 5 247
2017 Language requirement of position - Unilingual English 49 25 13 7 6 0 0 75 12 365
2017 Language requirement of position - Either English or French 51 21 13 11 2 0 3 74 13 61

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 76 11 6 3 1 1 3 90 4 247
2017 Language requirement of position - Unilingual English 64 16 6 5 7 1 2 82 12 366
2017 Language requirement of position - Either English or French 75 7 8 6 2 0 2 84 8 61

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 52 25 14 4 2 0 2 79 7 245
2017 Language requirement of position - Unilingual English 43 32 15 5 4 0 1 76 9 365
2017 Language requirement of position - Either English or French 40 30 16 9 3 0 2 72 13 61

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 64 15 7 7 3 1 3 82 11 247
2017 Language requirement of position - Unilingual English 54 22 11 5 8 0 0 77 13 367
2017 Language requirement of position - Either English or French 58 18 6 5 8 0 5 80 13 61

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 56 12 6 2 1 0 22 88 4 247
2017 Language requirement of position - Unilingual English 50 15 8 2 1 0 23 85 4 365
2017 Language requirement of position - Either English or French 52 12 8 0 2 0 26 86 2 60

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 62 22 6 4 0 1 6 90 4 246
2017 Language requirement of position - Unilingual English 55 25 11 3 1 0 3 83 5 366
2017 Language requirement of position - Either English or French 60 22 9 2 0 0 8 89 2 58

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 77 11 4 1 2 0 4 92 3 247
2017 Language requirement of position - Unilingual English 75 13 5 1 3 1 2 91 4 367
2017 Language requirement of position - Either English or French 64 20 8 0 3 2 3 88 4 60

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 49 31 11 4 1 0 3 83 6 247
2017 Language requirement of position - Unilingual English 52 29 12 4 2 0 1 82 6 365
2017 Language requirement of position - Either English or French 48 34 11 2 2 0 3 85 3 60

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 8 26 43 16 6 0 0 35 22 247
2017 Language requirement of position - Unilingual English 5 18 40 22 14 0 0 23 36 366
2017 Language requirement of position - Either English or French 11 23 37 14 11 2 1 36 26 61

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 5 16 46 21 11 0 0 32 22 245
2017 Language requirement of position - Unilingual English 13 28 42 13 4 0 0 17 41 363
2017 Language requirement of position - Either English or French 15 25 35 19 5 0 1 24 40 61
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 31 25 14 13 16 1 0 31 69 247
2017 Language requirement of position - Unilingual English 30 19 19 11 15 6 1 32 68 366
2017 Language requirement of position - Either English or French 34 12 30 8 12 5 0 36 64 61

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 21 167
2017 Language requirement of position - Unilingual English 26 229
2017 Language requirement of position - Either English or French 25 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 40 167
2017 Language requirement of position - Unilingual English 36 229
2017 Language requirement of position - Either English or French 46 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 15 167
2017 Language requirement of position - Unilingual English 12 229
2017 Language requirement of position - Either English or French 9 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 25 167
2017 Language requirement of position - Unilingual English 20 229
2017 Language requirement of position - Either English or French 28 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 167
2017 Language requirement of position - Unilingual English 9 229
2017 Language requirement of position - Either English or French 2 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Language requirement of position - Bilingual 55 167
2017 Language requirement of position - Unilingual English 55 229
2017 Language requirement of position - Either English or French 43 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Language requirement of position - Bilingual 7 50 16 10 7 10 164
2017 Language requirement of position - Unilingual English 6 41 25 8 5 15 224
2017 Language requirement of position - Either English or French 21 48 16 10 0 6 36

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 12 23 16 16 16 2 14 42 39 166
2017 Language requirement of position - Unilingual English 12 22 12 19 28 1 6 36 51 228
2017 Language requirement of position - Either English or French 13 18 21 16 25 3 5 33 44 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Language requirement of position - Bilingual 2 9 12 14 51 1 13 12 75 168
2017 Language requirement of position - Unilingual English 1 11 10 13 57 1 6 13 76 228
2017 Language requirement of position - Either English or French 3 3 7 16 61 0 10 7 85 37
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