2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	42	9	8	3	0	80	11	512
2017	First official language - French	42	47	8	2	1	0	89	3	173
2014	First official language - English	42	40	8	7	3	0	82	10	510
2014	First official language - French	41	39	11	6	3	0	80	9	163
2011	First official language - English	40	41	9	6	3	0	82	9	475
2011	First official language - French	43	41	7	7	1	1	84	9	143
2008	First official language - English	44	36	9	8	3	0	80	10	417
2008	First official language - French	38	45	8	5	5	0	83	9	110

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	35	11	11	14	0	0	63	26	511
2017	First official language - French	31	45	12	7	5	0	0	76	12	173

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	60	30	6	2	1	0	90	4	510
2017	First official language - French	53	40	6	1	1	0	92	2	171
2014	First official language - English	74	21	4	1	1	0	94	2	510
2014	First official language - French	60	32	5	2	2	0	92	4	163
2011	First official language - English	70	24	5	1	0	0	94	1	477
2011	First official language - French	67	26	6	1	0	1	93	1	144

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	43	40	9	5	3	0	83	8	508
2017	First official language - French	48	43	6	2	2	0	90	4	171
2014	First official language - English	48	35	9	6	3	0	83	9	510
2014	First official language - French	44	42	8	3	3	0	86	5	163
2011	First official language - English	46	39	9	4	2	0	85	6	475
2011	First official language - French	47	42	5	6	0	1	89	6	144
2008	First official language - English	48	37	7	6	2	0	85	9	417
2008	First official language - French	41	46	5	5	3	0	87	7	110

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	31	15	10	11	1	0	63	21	512
2017	First official language - French	38	39	14	6	2	1	0	78	8	172
2014	First official language - English	30	36	12	15	7	0	0	66	22	509
2014	First official language - French	39	32	14	8	5	1	0	73	13	161
2011	First official language - English	30	39	13	11	7	1	0	69	18	475
2011	First official language - French	39	31	18	6	6	0	1	70	12	144

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	33	32	12	11	11	1	0	66	22	512
2017	First official language - French	37	39	16	5	3	1	0	77	8	172
2014	First official language - English	32	35	12	14	8	0	0	67	22	509
2014	First official language - French	37	33	15	8	7	0	0	70	15	162
2011	First official language - English	29	40	12	13	6	1	0	69	19	475
2011	First official language - French	34	39	14	7	6	1	1	73	12	144
2008	First official language - English	26	41	12	14	8	0	0	67	22	417
2008	First official language - French	25	39	17	14	6	0	1	64	19	109

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	24	15	11	12	4	1	60	24	511
2017	First official language - French	36	26	18	8	5	7	0	66	14	172
2014	First official language - English	37	23	12	13	10	5	1	63	24	510
2014	First official language - French	37	28	17	8	8	1	1	67	16	162
2011	First official language - English	33	29	15	10	9	4	1	65	20	475
2011	First official language - French	37	27	10	8	9	7	2	70	19	144
2008	First official language - English	32	29	12	12	6	8	2	67	20	417
2008	First official language - French	25	31	18	10	7	7	1	61	19	110

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	25	11	7	9	2	1	73	16	512
2017	First official language - French	45	34	10	5	3	2	1	81	8	172
2014	First official language - English	48	22	9	10	7	2	1	73	18	510
2014	First official language - French	47	34	7	5	4	1	1	83	9	163
2011	First official language - English	39	31	14	10	5	1	0	71	15	476
2011	First official language - French	42	36	10	5	4	3	1	80	9	142
2008	First official language - English	38	33	11	10	5	3	0	73	15	417
2008	First official language - French	37	33	16	3	7	3	1	73	10	110

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	39	25	12	12	11	1	0	65	23	510
2017	First official language - French	40	45	7	5	2	0	2	86	7	173
2014	First official language - English	38	28	9	12	10	1	1	68	23	509
2014	First official language - French	42	35	13	5	4	1	1	78	9	163
2011	First official language - English	32	34	12	12	8	0	0	67	21	476
2011	First official language - French	42	34	11	8	4	0	2	77	12	143
2008	First official language - English	34	33	11	12	9	1	0	68	21	417
2008	First official language - French	29	38	9	16	7	0	0	67	24	110

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	47	22	11	8	11	0	69	19	511
2017	First official language - French	52	32	7	4	3	1	85	8	173
2014	First official language - English	49	26	10	7	7	0	75	15	510
2014	First official language - French	50	32	10	4	3	0	83	7	163

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	26	12	8	8	5	1	70	17	512
2017	First official language - French	37	42	14	3	2	3	0	81	5	173
2014	First official language - English	42	27	13	7	7	4	0	72	15	510
2014	First official language - French	36	34	15	9	2	4	1	73	11	163
2011	First official language - English	39	29	15	7	7	3	0	70	15	475
2011	First official language - French	33	31	16	7	4	8	1	70	12	144

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	27	10	13	13	1	0	63	27	512
2017	First official language - French	28	39	20	8	3	1	0	68	12	172
2014	First official language - English	33	30	11	14	11	1	0	63	25	510
2014	First official language - French	30	35	20	9	5	1	0	66	14	163
2011	First official language - English	28	33	15	10	11	2	0	63	22	474
2011	First official language - French	27	37	10	13	9	4	1	67	22	143
2008	First official language - English	25	35	11	13	14	1	0	61	28	417
2008	First official language - French	25	27	17	17	14	1	0	52	31	109

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	27	14	16	15	4	0	53	33	511
2017	First official language - French	19	36	25	9	6	5	0	58	16	173
2014	First official language - English	23	28	13	18	13	4	0	53	32	508
2014	First official language - French	19	29	21	17	8	6	0	50	27	163
2011	First official language - English	15	33	18	18	12	5	0	50	31	476
2011	First official language - French	17	35	21	16	6	5	1	55	23	143
2008	First official language - English	15	31	13	20	15	5	1	49	37	416
2008	First official language - French	19	23	21	22	10	5	1	44	34	110

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	24	25	13	15	17	5	0	51	35	511
2017	First official language - French	22	31	21	8	8	10	0	59	18	173
2014	First official language - English	20	25	15	14	19	7	0	49	35	510
2014	First official language - French	23	24	20	17	9	7	0	51	28	162
2011	First official language - English	17	32	14	15	15	8	0	53	32	476
2011	First official language - French	20	27	20	14	9	10	1	52	26	143
2008	First official language - English	17	27	14	12	18	12	0	50	34	416
2008	First official language - French	15	29	15	15	14	12	0	49	33	110

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	27	11	22	19	3	0	48	42	508
2017	First official language - French	17	39	22	14	4	2	0	58	19	172
2014	First official language - English	19	29	14	19	16	3	0	49	37	510
2014	First official language - French	16	36	28	11	7	2	0	53	18	162
2011	First official language - English	15	34	15	18	14	4	0	51	33	474
2011	First official language - French	21	30	18	18	7	5	1	54	27	144
2008	First official language - English	18	33	12	20	14	3	0	52	35	416
2008	First official language - French	21	32	16	23	7	1	0	53	30	110

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	31	15	14	16	0	0	55	30	512
2017	First official language - French	29	39	15	8	7	0	1	69	16	173
2014	First official language - English	21	36	13	14	15	0	0	58	29	510
2014	First official language - French	23	39	19	11	8	0	0	63	19	163
2011	First official language - English	18	41	13	17	11	0	0	59	28	477
2011	First official language - French	24	41	17	10	6	2	1	66	17	144

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	38	11	11	6	1	0	73	16	510
2017	First official language - French	30	43	16	7	3	0	1	74	10	173

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	16	13	21	24	18	1	30	55	512
2017	First official language - French	11	15	19	20	10	21	3	34	40	173
2014	First official language - English	7	16	17	22	21	15	2	27	52	510
2014	First official language - French	10	23	18	15	10	20	3	43	33	163

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	31	12	11	13	0	0	64	24	509
2017	First official language - French	35	44	9	7	2	0	2	81	9	172
2014	First official language - English	36	32	10	12	10	1	0	68	22	510
2014	First official language - French	44	35	13	4	4	0	0	79	8	163
2011	First official language - English	25	43	12	13	6	0	0	68	20	475
2011	First official language - French	35	40	13	8	4	0	1	75	12	143
2008	First official language - English	30	39	9	14	7	0	0	70	21	417
2008	First official language - French	25	38	15	13	6	1	1	65	19	110

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	37	23	9	11	10	4	6	67	23	77
2017	First official language - French	37	25	18	6	0	3	11	72	7	29
2014	First official language - English	24	42	6	11	7	6	4	73	20	69
2014	First official language - French	19	47	3	0	6	0	25	89	8	35

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	32	10	18	11	4	0	59	31	512
2017	First official language - French	32	40	14	8	3	1	1	74	12	173
2014	First official language - English	26	37	12	16	8	1	0	64	24	510
2014	First official language - French	25	51	14	5	3	0	1	77	8	163
2011	First official language - English	29	40	10	15	5	1	0	70	20	475
2011	First official language - French	38	37	11	8	2	2	1	77	11	144
2008	First official language - English	28	39	10	13	8	2	1	68	22	414
2008	First official language - French	28	44	14	9	3	3	0	74	12	110

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	24	11	15	14	14	1	54	34	512
2017	First official language - French	27	34	18	8	4	8	1	67	13	172
2014	First official language - English	24	25	15	14	12	10	1	55	28	509
2014	First official language - French	25	36	13	9	6	10	2	69	17	163
2011	First official language - English	27	25	13	14	12	8	0	58	28	473
2011	First official language - French	37	27	11	9	4	10	1	72	15	144
2008	First official language - English	26	26	12	15	12	9	1	58	29	414
2008	First official language - French	27	32	8	13	12	7	1	64	27	110

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	23	40	9	17	11	0	64	28	511
2017	First official language - French	36	35	13	11	3	1	72	15	173
2014	First official language - English	26	36	10	18	10	0	62	28	510
2014	First official language - French	26	46	12	11	4	1	72	15	163
2011	First official language - English	25	45	11	14	5	1	71	19	476
2011	First official language - French	41	39	10	4	6	1	80	10	144
2008	First official language - English	20	46	9	14	10	0	66	25	416
2008	First official language - French	23	47	15	8	6	1	71	15	110

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	53	30	8	7	2	0	83	9	511
2017	First official language - French	50	42	7	1	1	0	92	2	173
2014	First official language - English	52	33	8	6	1	0	85	7	509
2014	First official language - French	46	39	10	3	2	0	85	5	162
2011	First official language - English	50	35	9	4	2	0	85	6	477
2011	First official language - French	55	33	6	4	1	1	89	5	143
2008	First official language - English	52	33	7	6	1	0	85	8	416
2008	First official language - French	38	50	8	3	1	0	88	4	110

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	59	26	5	7	2	0	86	9	511
2017	First official language - French	53	37	7	1	2	0	90	3	173
2014	First official language - English	58	30	5	4	3	0	88	7	510
2014	First official language - French	49	40	8	2	2	0	89	3	163
2011	First official language - English	55	34	4	5	1	0	89	6	476
2011	First official language - French	55	36	3	3	2	1	92	5	144
2008	First official language - English	54	39	3	3	1	0	93	4	417
2008	First official language - French	41	45	9	4	1	0	86	5	110

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	26	13	18	22	3	0	46	41	512
2017	First official language - French	23	41	15	12	5	2	0	66	18	172
2014	First official language - English	19	29	14	18	17	3	0	49	36	510
2014	First official language - French	14	41	18	17	7	2	0	57	25	162
2011	First official language - English	19	30	15	18	16	1	1	50	34	477
2011	First official language - French	37	28	14	10	6	2	2	67	18	142
2008	First official language - English	13	36	15	18	17	1	0	50	35	415
2008	First official language - French	17	37	25	8	10	2	0	56	19	110

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	20	11	17	31	3	2	38	51	512
2017	First official language - French	16	32	17	9	21	2	4	50	32	173
2014	First official language - English	16	18	13	18	29	3	3	36	50	509
2014	First official language - French	9	22	18	17	26	1	7	34	47	162
2011	First official language - English	11	28	11	20	27	1	2	40	48	474
2011	First official language - French	20	21	20	13	21	2	3	43	36	144
2008	First official language - English	12	28	13	20	24	2	1	41	46	415
2008	First official language - French	10	20	21	24	19	5	2	32	46	110

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	35	12	14	10	0	64	24	509
2017	First official language - French	29	49	13	5	4	1	78	9	171
2014	First official language - English	22	38	11	15	13	0	61	28	509
2014	First official language - French	18	50	13	11	9	0	67	20	163
2011	First official language - English	30	41	9	12	8	0	71	20	475
2011	First official language - French	35	36	14	11	3	1	72	14	144

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	32	16	11	10	1	63	21	511
2017	First official language - French	33	35	22	6	4	0	68	10	171
2014	First official language - English	30	36	11	13	10	0	66	23	507
2014	First official language - French	26	40	18	10	6	0	66	16	163

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	37	12	13	12	0	0	63	25	510
2017	First official language - French	33	44	14	7	3	0	0	77	10	171
2014	First official language - English	28	37	11	13	10	0	0	66	23	510
2014	First official language - French	26	44	17	9	5	0	0	70	14	162
2011	First official language - English	29	45	11	11	4	0	0	74	15	476
2011	First official language - French	37	41	12	6	2	1	1	80	8	144

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	32	18	13	13	4	0	54	27	512
2017	First official language - French	19	36	26	8	5	4	1	58	14	172

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	33	30	11	14	12	0	0	63	26	511
2017	First official language - French	38	35	13	6	4	0	3	76	11	173
2014	First official language - English	37	29	10	14	9	0	0	67	23	510
2014	First official language - French	39	32	14	8	5	1	0	72	13	163
2011	First official language - English	36	37	9	10	7	0	0	74	17	474
2011	First official language - French	43	35	13	3	4	1	1	79	7	143

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	12	13	11	13	36	4	12	29	57	510
2017	First official language - French	17	20	12	12	23	2	14	44	41	173
2014	First official language - English	9	11	11	17	37	2	14	23	64	510
2014	First official language - French	11	17	10	24	23	2	14	33	55	163
2011	First official language - English	20	24	10	15	20	2	9	49	40	475
2011	First official language - French	30	22	7	12	12	2	15	63	29	144
2008	First official language - English	17	16	4	14	37	2	9	37	58	417
2008	First official language - French	19	25	6	14	23	2	11	51	42	110

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	32	22	14	10	1	53	25	512
2017	First official language - French	24	44	15	10	6	1	69	16	173
2014	First official language - English	24	31	19	13	12	1	55	25	510
2014	First official language - French	27	35	17	12	8	0	62	20	163
2011	First official language - English	21	29	26	12	12	0	50	24	477
2011	First official language - French	19	43	21	11	6	1	62	16	144
2008	First official language - English	14	31	21	15	18	0	45	33	415
2008	First official language - French	11	38	24	15	12	0	49	27	110

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	49	21	8	7	8	4	2	75	16	512
2017	First official language - French	52	23	9	3	4	4	6	83	7	172
2014	First official language - English	48	23	8	6	8	3	3	76	15	510
2014	First official language - French	49	29	4	5	6	2	4	83	12	163
2011	First official language - English	49	26	9	6	7	2	2	78	13	476
2011	First official language - French	46	33	6	7	4	1	4	83	11	144

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	First official language - English	19	47	34	512
2017	First official language - French	18	47	35	172
2014	First official language - English	17	50	33	509
2014	First official language - French	22	47	31	162
2011	First official language - English	17	48	35	477
2011	First official language - French	20	55	25	144

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	First official language - English	9	9	37	26	7	12	99
2017	First official language - French	9	17	45	14	0	16	32
2014	First official language - English	15	8	32	30	9999	16	87
2014	First official language - French	15	12	58	13	9999	2	38
2011	First official language - English	16	18	26	30	9999	9	82
2011	First official language - French	24	20	46	11	9999	0	30

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	48	32	11	5	3	0	0	81	8	511
2017	First official language - French	41	46	6	4	3	1	0	87	7	172
2014	First official language - English	44	38	9	5	3	1	0	83	8	510
2014	First official language - French	37	42	12	6	3	1	0	79	9	163
2011	First official language - English	38	42	11	6	3	1	0	81	8	475
2011	First official language - French	35	44	12	5	4	1	1	80	9	144
2008	First official language - English	45	39	7	4	4	2	0	86	8	417
2008	First official language - French	35	51	8	4	2	0	0	86	6	109

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	34	20	12	8	1	1	59	20	508
2017	First official language - French	25	46	20	5	2	1	0	72	7	172
2014	First official language - English	26	38	18	8	7	3	0	67	15	510
2014	First official language - French	26	42	20	8	3	2	0	68	11	163
2011	First official language - English	20	38	22	11	5	3	0	60	17	476
2011	First official language - French	29	40	16	8	2	4	1	73	10	144

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	6	15	26	28	21	1	3	51	22	509
2017	First official language - French	5	15	29	33	12	2	4	48	21	172
2014	First official language - English	6	16	32	26	15	1	4	43	23	507
2014	First official language - French	9	19	28	23	14	0	6	40	30	163
2011	First official language - English	6	13	34	24	16	2	5	43	21	476
2011	First official language - French	6	18	30	24	15	2	6	43	25	143
2008	First official language - English	6	18	36	26	9	2	3	37	25	416
2008	First official language - French	5	25	35	24	7	1	4	32	31	110

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	13	23	28	24	3	3	55	21	508
2017	First official language - French	3	9	25	24	29	5	6	59	13	173
2014	First official language - English	9	12	24	29	21	2	3	53	22	508
2014	First official language - French	5	14	24	27	20	2	7	52	21	163
2011	First official language - English	4	12	24	29	23	2	6	57	17	477
2011	First official language - French	7	9	24	27	25	1	6	56	18	142
2008	First official language - English	10	14	28	29	14	2	4	46	25	415
2008	First official language - French	7	20	34	22	9	5	4	34	30	110

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	13	31	27	17	3	3	46	21	509
2017	First official language - French	11	24	28	18	12	3	4	32	37	173
2014	First official language - English	11	18	31	22	14	0	3	38	30	507
2014	First official language - French	28	25	18	13	10	0	5	25	56	163
2011	First official language - English	6	16	29	26	16	2	5	46	23	473
2011	First official language - French	17	24	25	17	13	1	4	32	43	142
2008	First official language - English	8	15	28	27	15	3	4	45	25	415
2008	First official language - French	7	27	29	23	9	3	2	33	36	110

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	5	11	28	33	20	1	3	55	16	506
2017	First official language - French	1	15	27	35	17	1	3	55	17	171
2014	First official language - English	3	10	27	38	18	0	3	58	14	507
2014	First official language - French	2	12	35	30	15	0	4	48	15	163
2011	First official language - English	3	9	31	36	16	1	4	55	12	472
2011	First official language - French	6	19	29	28	14	2	3	44	26	142
2008	First official language - English	3	11	40	29	13	1	3	43	15	415
2008	First official language - French	5	18	35	29	10	2	2	41	24	110

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	21	28	19	11	1	3	31	39	508
2017	First official language - French	9	20	26	25	12	2	6	40	31	173
2014	First official language - English	16	23	29	17	12	1	2	30	40	507
2014	First official language - French	17	25	28	16	9	2	3	26	44	163
2011	First official language - English	14	22	29	19	10	1	3	31	38	476
2011	First official language - French	10	21	23	25	13	1	6	41	34	142
2008	First official language - English	20	24	29	14	8	1	4	24	46	412
2008	First official language - French	10	26	35	17	5	1	5	23	39	110

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	11	14	27	25	14	3	5	43	28	508
2017	First official language - French	5	15	28	23	18	7	5	46	22	173
2014	First official language - English	10	13	22	31	17	3	4	52	24	504
2014	First official language - French	10	14	21	25	21	1	8	50	27	163
2011	First official language - English	7	15	26	29	14	2	7	47	24	476
2011	First official language - French	3	14	20	32	21	2	8	59	19	142
2008	First official language - English	19	20	28	14	13	2	4	29	41	415
2008	First official language - French	4	16	30	33	10	3	5	46	22	110

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	17	34	19	13	3	4	35	28	509
2017	First official language - French	7	17	40	14	12	5	4	29	27	173
2014	First official language - English	14	19	32	19	11	1	4	32	35	507
2014	First official language - French	18	23	29	17	9	0	3	27	42	163

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	26	10	16	15	1	0	58	32	512
2017	First official language - French	42	35	11	6	4	1	1	79	10	173
2014	First official language - English	30	29	10	15	16	1	0	59	31	509
2014	First official language - French	40	38	8	4	8	2	0	80	13	163

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	35	35	8	11	9	1	72	20	511
2017	First official language - French	45	41	8	5	2	0	85	7	173
2014	First official language - English	34	38	8	14	6	0	72	20	510
2014	First official language - French	40	43	10	5	2	0	83	7	163

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	27	18	6	8	7	0	66	14	512
2017	First official language - French	30	42	15	3	4	6	1	77	7	173
2014	First official language - English	40	30	17	4	3	4	1	74	8	510
2014	First official language - French	37	34	16	5	1	7	0	77	7	162

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	36	12	11	6	2	0	71	17	512
2017	First official language - French	30	49	14	3	2	3	0	81	5	173
2014	First official language - English	39	35	13	6	5	2	0	75	11	510
2014	First official language - French	38	37	14	6	2	3	0	77	8	163
2011	First official language - English	32	37	14	7	6	3	0	71	14	477
2011	First official language - French	34	38	13	6	4	3	1	76	11	143

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	45	33	7	7	8	0	0	78	15	511
2017	First official language - French	46	43	7	2	1	0	0	89	4	173
2014	First official language - English	49	32	7	6	7	0	0	81	12	509
2014	First official language - French	48	41	5	3	3	0	0	89	5	162
2011	First official language - English	43	37	10	6	5	0	0	79	11	475
2011	First official language - French	43	42	5	6	3	1	1	86	9	142
2008	First official language - English	40	36	9	8	7	0	0	76	15	417
2008	First official language - French	30	39	12	11	7	1	0	70	18	110

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	19	24	15	17	18	3	4	47	37	511
2017	First official language - French	25	29	15	15	6	5	5	60	23	173
2014	First official language - English	22	27	13	17	16	3	1	51	35	508
2014	First official language - French	27	34	15	9	7	2	6	66	18	163

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	56	32	6	3	1	2	0	89	4	508
2017	First official language - French	41	43	11	2	0	2	0	87	2	173
2014	First official language - English	62	27	5	2	1	2	0	92	3	510
2014	First official language - French	48	38	6	4	1	3	0	89	5	163
2011	First official language - English	54	30	9	3	1	3	0	87	4	475
2011	First official language - French	52	32	9	2	1	3	1	88	2	144

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	42	31	9	9	6	2	1	76	15	508
2017	First official language - French	41	36	15	5	2	2	0	79	6	173
2014	First official language - English	52	29	7	7	3	2	0	83	10	510
2014	First official language - French	41	39	9	6	1	2	1	82	8	163
2011	First official language - English	46	30	9	7	5	3	1	79	12	474
2011	First official language - French	42	36	6	8	4	1	3	81	13	144
2008	First official language - English	39	35	10	8	4	3	0	77	13	416
2008	First official language - French	26	39	8	17	6	5	0	68	23	109

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	32	28	17	10	8	6	0	63	19	509
2017	First official language - French	27	37	14	9	4	9	0	71	13	173
2014	First official language - English	36	33	14	9	5	3	0	71	15	509
2014	First official language - French	24	38	16	9	6	7	1	67	15	163
2011	First official language - English	25	30	21	10	6	7	1	60	17	472
2011	First official language - French	24	29	18	13	6	7	2	59	21	144

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	19	13	18	21	13	2	38	46	509
2017	First official language - French	18	21	17	16	11	13	5	47	32	173
2014	First official language - English	17	20	12	19	20	9	1	42	44	510
2014	First official language - French	14	21	20	17	12	11	5	41	34	163
2011	First official language - English	15	17	21	15	19	11	3	37	39	476
2011	First official language - French	16	19	18	11	11	18	6	47	29	144

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	29	46	4	16	6	0	75	22	511
2017	First official language - French	41	44	5	7	3	0	85	10	173
2014	First official language - English	31	45	5	14	6	0	75	20	510
2014	First official language - French	30	46	9	12	3	0	77	14	163
2011	First official language - English	28	53	1	14	4	0	81	18	477
2011	First official language - French	43	45	3	6	2	1	89	8	144
2008	First official language - English	29	48	2	14	7	0	77	21	416
2008	First official language - French	38	45	3	12	3	0	83	15	110

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	40	32	6	14	9	0	72	22	512
2017	First official language - French	38	40	9	11	2	0	78	13	173
2014	First official language - English	44	36	5	8	7	0	80	15	510
2014	First official language - French	35	40	7	12	6	0	75	18	163
2011	First official language - English	41	35	6	11	6	0	76	17	474
2011	First official language - French	41	44	7	4	3	1	86	7	143

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	35	7	9	5	1	79	14	510
2017	First official language - French	47	41	8	2	2	0	88	4	173
2014	First official language - English	49	35	6	7	4	0	83	11	510
2014	First official language - French	47	37	6	10	0	0	84	10	162

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	82	12	2	1	1	1	1	96	2	511
2017	First official language - French	57	30	4	6	1	1	1	89	7	173
2014	First official language - English	82	12	2	2	1	0	1	95	3	510
2014	First official language - French	49	36	4	5	3	1	0	87	9	163
2011	First official language - English	81	13	2	2	0	1	1	96	2	475
2011	First official language - French	59	29	5	5	1	2	1	90	5	144
2008	First official language - English	80	14	2	2	1	0	1	95	3	416
2008	First official language - French	50	39	5	2	5	0	0	89	6	110

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	78	14	3	1	1	0	1	94	3	509
2017	First official language - French	38	32	10	11	7	0	2	70	19	172
2014	First official language - English	81	12	3	1	1	0	2	94	3	507
2014	First official language - French	36	29	11	17	7	0	1	66	23	163
2011	First official language - English	80	11	3	2	1	0	2	94	3	476
2011	First official language - French	48	25	7	13	5	1	1	75	18	144
2008	First official language - English	85	9	3	2	0	0	1	95	2	415
2008	First official language - French	38	31	5	15	11	0	0	69	26	110

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	78	8	6	2	1	0	4	91	3	511
2017	First official language - French	48	25	8	8	9	0	2	75	17	173
2014	First official language - English	76	9	6	1	1	1	6	91	3	510
2014	First official language - French	54	21	8	9	9	0	0	74	17	163
2011	First official language - English	76	8	5	2	2	1	6	91	4	476
2011	First official language - French	55	18	6	11	6	1	3	76	18	143
2008	First official language - English	75	7	6	0	2	0	10	91	2	417
2008	First official language - French	50	24	6	9	7	1	3	76	17	110

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	85	6	4	0	0	0	4	95	1	511
2017	First official language - French	71	18	2	2	4	0	2	91	7	173
2014	First official language - English	84	5	3	1	1	0	5	94	2	510
2014	First official language - French	70	14	3	2	9	0	2	86	11	163
2011	First official language - English	80	9	4	0	1	1	5	94	2	476
2011	First official language - French	76	9	4	1	5	1	3	89	7	144
2008	First official language - English	83	2	4	1	2	1	7	93	3	416
2008	First official language - French	74	11	2	5	4	1	5	89	9	110

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	73	10	7	1	1	2	6	91	2	511
2017	First official language - French	35	32	14	10	5	1	4	71	15	173
2014	First official language - English	71	9	8	1	2	1	8	89	3	510
2014	First official language - French	37	32	11	8	8	1	3	72	17	163

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	74	9	7	1	2	3	4	90	3	511
2017	First official language - French	49	32	6	4	2	5	2	87	7	173
2014	First official language - English	69	12	7	2	2	4	4	88	4	509
2014	First official language - French	44	33	10	6	4	1	1	80	10	163
2011	First official language - English	74	13	5	1	1	2	4	93	2	476
2011	First official language - French	53	26	6	6	3	1	4	84	10	144
2008	First official language - English	74	11	7	1	2	2	3	90	3	417
2008	First official language - French	41	32	7	8	5	1	6	78	14	110

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	24	76	512
2017	First official language - French	14	86	173
2014	First official language - English	21	79	508
2014	First official language - French	15	85	161

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	56	121
2017	First official language - French	76	24
2014	First official language - English	60	108
2014	First official language - French	66	24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	54	121
2017	First official language - French	50	24
2014	First official language - English	57	108
2014	First official language - French	46	24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	121
2017	First official language - French	0	24
2014	First official language - English	7	108

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	First official language - French	24
2014	First official language - English	108
2014	First official language - French	24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	6	121
2014	First official language - French	0	24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	121
2014	First official language - English	7	108

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	47	121
2017	First official language - French	38	24
2014	First official language - English	52	108
2014	First official language - French	35	24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	First official language - English	39	121
2017	First official language - French	50	24
2014	First official language - English	38	108
2014	First official language - French	34	24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	First official language - English	42	121
2017	First official language - French	33	24
2014	First official language - English	51	108
2014	First official language - French	27	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	38	121
2017	First official language - French	31	24
2014	First official language - English	38	108
2014	First official language - French	29	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	First official language - English	31	121
2017	First official language - French	30	24
2014	First official language - English	36	108
2014	First official language - French	28	24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	First official language - English	59	121
2017	First official language - French	71	24
2014	First official language - English	49	108
2014	First official language - French	47	24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	First official language - English	37	121
2017	First official language - French	64	24
2014	First official language - English	35	108
2014	First official language - French	33	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	24
2014	First official language - French	0	24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	First official language - English	17	121
2014	First official language - English	11	108
2014	First official language - French	0	24

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	121
2014	First official language - English	10	108

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	First official language - English	47	121
2017	First official language - French	44	24
2014	First official language - English	47	108
2014	First official language - French	29	24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	First official language - English	29	121
2017	First official language - French	25	24
2014	First official language - English	42	108
2014	First official language - French	22	24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	15	121
2014	First official language - English	13	108
2014	First official language - French	26	24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	52	121
2017	First official language - French	80	24
2014	First official language - English	66	107
2014	First official language - French	67	24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	26	121
2017	First official language - French	37	24
2014	First official language - English	31	107
2014	First official language - French	22	24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	121
2014	First official language - English	16	107

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	23	121
2014	First official language - English	19	107

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	10	121
2014	First official language - English	8	107

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	7	121
2014	First official language - English	9	107

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	13	121
2017	First official language - French	21	24
2014	First official language - English	7	107

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	121
2017	First official language - French	21	24
2014	First official language - English	8	107

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	24	121
2014	First official language - English	20	107
2014	First official language - French	21	24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	113
2017	First official language - French	31	23
2014	First official language - English	12	97

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	15	113
2014	First official language - English	19	97

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	113
2014	First official language - English	7	97

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	113
2017	First official language - French	22	23
2014	First official language - English	9	97

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	17	113
2017	First official language - French	31	23
2014	First official language - English	11	97

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	First official language - English	6	97
2014	First official language - French	0	23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	5	113
2014	First official language - English	7	97

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	9	113
2017	First official language - French	22	23
2014	First official language - English	7	97
2014	First official language - French	0	23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	113
2017	First official language - French	35	23
2014	First official language - English	14	97

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	28	113
2017	First official language - French	32	23
2014	First official language - English	33	97

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	113
2014	First official language - English	13	97

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	43	113
2017	First official language - French	36	23
2014	First official language - English	48	97
2014	First official language - French	24	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	23
2014	First official language - French	0	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	55	113
2017	First official language - French	53	23
2014	First official language - English	52	97
2014	First official language - French	53	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	113
2014	First official language - English	10	97

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	93	7	119
2017	First official language - French	93	7	24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	16	18	11	13	22	8	41	34	512
2017	First official language - French	15	18	15	6	4	33	9	58	17	173
2014	First official language - English	13	15	20	10	10	28	5	41	30	510
2014	First official language - French	10	18	21	5	6	34	5	47	18	162

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	33	18	7	8	7	1	64	16	512
2017	First official language - French	26	39	15	6	2	11	2	74	9	173
2014	First official language - English	23	23	22	10	8	14	0	54	21	510
2014	First official language - French	21	31	19	3	5	18	3	66	10	161
2011	First official language - English	30	30	18	7	6	9	1	66	14	475
2011	First official language - French	33	28	12	8	4	12	2	71	14	144

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	10	90	509
2017	First official language - French	6	94	173
2014	First official language - English	8	92	509
2014	First official language - French	5	95	163

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	First official language - English	30	49
2017	First official language - French	52	10
2014	First official language - English	35	42

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	82	49
2017	First official language - French	80	10
2014	First official language - English	78	42

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	49
2017	First official language - French	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	First official language - English	49
2017	First official language - French	10
2014	First official language - English	42

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	49

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	49
2017	First official language - French	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	First official language - English	20	49
2017	First official language - French	0	10
2014	First official language - English	14	42

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	49
2017	First official language - French	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	First official language - English	20	49
2014	First official language - English	18	42

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	First official language - English	38	49
2014	First official language - English	44	42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	49

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	49
2017	First official language - French	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	12	49
2014	First official language - English	12	42

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	First official language - English	27	49
2017	First official language - French	51	10
2014	First official language - English	36	42

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	49
2017	First official language - French	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	First official language - English	21	49
2014	First official language - English	15	42

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	49
2017	First official language - French	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	16	49

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	29	49
2017	First official language - French	53	10
2014	First official language - English	38	42

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	19	49
2014	First official language - English	17	42

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10
2014	First official language - English	15	42

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	21	49
2014	First official language - English	22	42

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10
2014	First official language - English	14	42

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	61	49
2014	First official language - English	47	42

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	45
2014	First official language - English	13	36

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	First official language - English	0	36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	45
2014	First official language - English	0	36

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	First official language - French	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	45

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	36	45
2014	First official language - English	39	36

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	14	45
2017	First official language - French	0	10
2014	First official language - English	17	36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	First official language - English	50	45
2014	First official language - English	48	36

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	72	45
2017	First official language - French	49	10
2014	First official language - English	59	36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	First official language - English	0	45
2017	First official language - French	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	98	2	49
2017	First official language - French	92	8	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	12	21	4	7	32	9	44	19	511
2017	First official language - French	14	20	17	2	2	38	8	63	6	172
2014	First official language - English	14	12	24	3	4	37	6	45	14	510
2014	First official language - French	8	18	21	3	2	40	6	50	11	162

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	28	29	19	5	7	11	2	66	13	507
2017	First official language - French	29	33	17	1	1	16	2	77	2	173
2014	First official language - English	31	23	19	4	4	18	1	67	10	510
2014	First official language - French	19	35	17	3	3	21	3	70	8	161
2011	First official language - English	36	30	16	3	3	12	0	75	7	473
2011	First official language - French	36	38	5	3	1	17	1	89	5	144

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	21	79	512
2017	First official language - French	14	86	171
2014	First official language - English	14	86	510
2014	First official language - French	13	87	163

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	First official language - English	74	26	105
2017	First official language - French	92	8	25
2014	First official language - English	79	21	73
2014	First official language - French	70	30	22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	26	8	9	10	1	73	20	78
2017	First official language - French	41	37	0	18	4	0	78	22	23
2014	First official language - English	51	26	7	11	3	2	79	14	58
2014	First official language - French	61	39	0	0	0	0	100	0	15

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	22	53	7	7	4	2	6	81	12	512
2017	First official language - French	15	46	15	12	3	2	6	67	16	172
2014	First official language - English	25	52	10	6	3	2	4	80	9	510
2014	First official language - French	17	52	9	13	2	0	7	74	16	163
2011	First official language - English	22	50	9	8	2	1	8	79	11	477
2011	First official language - French	24	48	8	8	3	1	8	80	12	144
2008	First official language - English	15	30	9	7	7	4	27	66	21	417
2008	First official language - French	10	28	14	9	5	2	33	58	21	110

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	8	18	19	17	13	20	5	34	40	508
2017	First official language - French	8	18	22	10	7	27	8	40	26	172
2014	First official language - English	6	20	25	11	9	24	5	37	28	510
2014	First official language - French	3	20	27	12	3	25	11	35	24	161
2011	First official language - English	7	18	23	14	13	18	6	33	36	477
2011	First official language - French	9	24	17	11	6	23	10	50	24	143

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	30	25	16	5	4	15	5	69	11	512
2017	First official language - French	36	37	8	1	1	9	6	87	3	172
2014	First official language - English	32	27	15	4	2	14	4	73	8	510
2014	First official language - French	32	38	11	2	2	7	8	82	5	161
2011	First official language - English	29	26	15	7	3	13	7	69	12	476
2011	First official language - French	39	30	8	1	3	10	9	85	5	143
2008	First official language - English	17	21	12	1	4	18	27	69	9	417
2008	First official language - French	19	27	9	3	4	5	34	75	10	110

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	25	15	8	6	15	5	63	18	512
2017	First official language - French	29	39	9	2	3	13	5	83	6	172
2014	First official language - English	26	28	17	8	4	15	4	65	14	510
2014	First official language - French	25	36	16	5	1	10	7	74	7	161
2011	First official language - English	26	24	17	8	4	14	7	63	15	473
2011	First official language - French	32	33	11	3	1	10	9	80	6	144
2008	First official language - English	17	21	15	6	4	12	26	60	17	414
2008	First official language - French	25	25	7	5	5	5	28	75	14	110

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	46	23	9	9	11	2	0	71	20	512
2017	First official language - French	57	33	3	4	2	0	1	91	6	173

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	52	20	11	6	8	2	1	74	15	512
2017	First official language - French	58	30	5	2	2	1	2	91	4	173

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	17	38	16	14	11	4	0	57	26	511
2017	First official language - French	17	42	18	12	4	6	1	63	18	172

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	13	33	18	18	16	3	0	47	35	512
2017	First official language - French	19	44	16	14	6	1	0	64	20	172

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	21	25	21	17	15	0	1	46	33	510
2017	First official language - French	19	20	19	17	19	1	6	42	38	172

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	9	20	27	24	20	0	0	30	44	511
2017	First official language - French	10	24	30	21	13	0	2	35	35	173

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	25	33	21	10	8	1	3	60	18	507
2017	First official language - French	19	28	32	13	5	0	3	48	19	172

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	14	21	24	16	23	0	1	36	40	509
2017	First official language - French	12	28	24	19	12	1	3	42	33	173

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	26	22	20	12	13	1	6	52	26	510
2017	First official language - French	25	28	13	11	11	1	11	60	25	173

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	20	25	24	17	13	0	0	45	31	508
2017	First official language - French	24	32	27	10	7	1	1	56	17	172

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	27	30	22	12	8	0	1	58	20	508
2017	First official language - French	35	28	19	9	3	1	5	67	13	171

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	37	31	16	9	6	0	1	69	15	508
2017	First official language - French	33	38	19	6	1	2	2	74	7	172

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	41	31	13	7	7	0	1	73	14	508
2017	First official language - French	40	32	15	7	2	1	3	74	10	171

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	34	34	19	8	4	1	1	69	12	507
2017	First official language - French	30	34	18	12	4	0	1	65	17	172

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	52	25	11	7	4	0	1	78	11	510
2017	First official language - French	58	21	14	5	1	0	2	80	6	173

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	66	14	6	5	5	1	2	83	11	511
2017	First official language - French	77	10	6	3	1	0	4	90	4	173

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	44	31	16	5	3	0	1	75	9	510
2017	First official language - French	50	27	12	6	2	0	3	79	9	171

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	54	21	10	6	7	1	1	76	13	512
2017	First official language - French	68	14	4	6	3	1	4	86	10	173

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	14	8	2	1	0	23	85	5	509
2017	First official language - French	57	10	6	1	1	0	25	89	3	173

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	55	26	10	3	1	1	4	85	4	507
2017	First official language - French	66	16	5	4	1	0	7	89	5	172

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	74	13	5	1	2	1	3	91	4	510
2017	First official language - French	76	11	5	1	2	0	5	92	3	173

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	51	30	12	3	2	0	2	83	5	509
2017	First official language - French	47	30	12	5	2	0	3	80	7	173

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	7	18	41	20	12	1	1	26	32	511
2017	First official language - French	6	29	41	16	7	1	0	36	23	173

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	11	25	43	14	6	0	1	20	37	508
2017	First official language - French	7	18	41	22	11	0	0	34	25	171

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	31	19	21	10	14	5	1	33	67	511
2017	First official language - French	29	25	13	15	18	1	0	29	71	173

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	24	324
2017	First official language - French	24	119

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	39	324
2017	First official language - French	38	119

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	11	324
2017	First official language - French	19	119

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	First official language - English	21	324
2017	First official language - French	27	119

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	First official language - English	8	324
2017	First official language - French	7	119

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	First official language - English	56	324
2017	First official language - French	48	119

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	First official language - English	8	42	24	9	5	13	317
2017	First official language - French	7	51	16	11	5	10	117

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	12	22	14	17	27	2	6	37	48	323
2017	First official language - French	10	22	14	21	14	2	16	39	43	118

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	First official language - English	1	10	10	13	58	1	7	12	77	323
2017	First official language - French	2	7	12	16	47	1	14	11	75	120

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 107. What is your first official language?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.