2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - LP

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 41 45 6 5 2 0 0 87 7 283
2017 LP-01 43 48 5 5 0 0 0 91 5 44
2017 LP-02 40 42 8 6 4 0 0 82 10 159
2017 LP-03 37 54 5 4 0 0 0 91 4 57
2017 LP-04 67 33 0 0 0 0 0 100 0 15
2014 LP 50 39 5 4 2 0 0 89 6 296
2014 LP-01 64 28 3 6 0 0 0 92 6 36
2014 LP-02 50 39 5 4 2 0 0 89 6 170
2014 LP-03 43 45 6 6 0 0 0 88 6 51
2014 LP-04 35 49 8 0 8 0 0 84 8 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 38 10 10 14 0 0 66 24 282
2017 LP-01 25 43 11 11 9 0 0 68 20 44
2017 LP-02 21 41 10 10 18 0 0 62 28 158
2017 LP-03 34 35 7 14 11 0 0 69 24 57
2017 LP-04 67 20 7 0 7 0 0 87 7 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 62 33 3 1 1 0 0 94 3 280
2017 LP-01 55 41 5 0 0 0 0 95 0 44
2017 LP-02 55 36 4 2 2 0 0 92 4 157
2017 LP-03 72 26 0 2 0 0 0 98 2 57
2017 LP-04 93 7 0 0 0 0 0 100 0 14
2014 LP 71 24 3 1 0 0 0 96 1 296
2014 LP-01 67 28 3 3 0 0 0 94 3 36
2014 LP-02 69 26 4 1 0 0 0 95 1 170
2014 LP-03 76 22 0 2 0 0 0 98 2 51
2014 LP-04 77 19 0 4 0 0 0 96 4 26

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 45 39 6 6 3 0 0 85 9 279
2017 LP-01 44 42 9 2 2 0 0 86 5 43
2017 LP-02 42 39 6 7 4 0 1 82 12 157
2017 LP-03 44 42 5 8 0 0 0 86 8 57
2017 LP-04 71 29 0 0 0 0 0 100 0 14
2014 LP 51 36 7 3 3 0 0 87 6 296
2014 LP-01 67 22 3 6 3 0 0 89 8 36
2014 LP-02 51 35 8 4 2 0 0 86 6 170
2014 LP-03 41 47 4 4 4 0 0 88 8 51
2014 LP-04 43 38 16 0 4 0 0 81 4 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 32 34 15 9 9 0 0 66 18 283
2017 LP-01 34 32 16 9 9 0 0 66 18 44
2017 LP-02 30 34 16 9 11 1 0 64 20 159
2017 LP-03 37 30 17 9 7 0 0 67 16 57
2017 LP-04 33 53 0 13 0 0 0 87 13 15
2014 LP 28 39 11 14 7 1 0 67 22 296
2014 LP-01 39 36 8 14 3 0 0 75 17 36
2014 LP-02 25 41 10 15 9 1 0 67 23 170
2014 LP-03 25 37 16 14 6 2 0 64 20 51
2014 LP-04 19 38 23 12 8 0 0 57 19 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 33 33 12 14 9 0 0 65 23 283
2017 LP-01 34 32 13 14 7 0 0 66 21 44
2017 LP-02 31 32 14 11 11 0 0 63 23 159
2017 LP-03 37 26 8 23 5 0 0 63 28 57
2017 LP-04 27 60 0 13 0 0 0 87 13 15
2014 LP 31 35 10 14 10 0 0 65 24 296
2014 LP-01 50 33 3 11 3 0 0 83 14 36
2014 LP-02 29 36 9 16 11 0 0 64 27 170
2014 LP-03 25 33 14 16 12 0 0 59 27 51
2014 LP-04 16 45 19 8 12 0 0 61 19 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 35 25 14 10 10 4 1 64 21 283
2017 LP-01 39 23 23 7 7 2 0 63 14 44
2017 LP-02 35 23 12 10 14 5 1 62 25 159
2017 LP-03 32 33 12 12 4 4 4 70 17 57
2017 LP-04 40 27 13 0 13 0 7 71 14 15
2014 LP 40 26 10 9 8 5 1 70 19 296
2014 LP-01 56 14 6 17 3 6 0 74 21 36
2014 LP-02 37 25 11 8 11 6 1 67 21 170
2014 LP-03 35 33 10 8 6 4 4 74 15 51
2014 LP-04 39 30 4 16 8 4 0 72 24 26
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 46 29 9 7 8 1 0 75 16 283
2017 LP-01 45 21 11 11 9 2 0 68 21 44
2017 LP-02 44 31 9 7 9 1 0 75 16 159
2017 LP-03 49 28 7 7 9 0 0 77 15 57
2017 LP-04 47 40 13 0 0 0 0 87 0 15
2014 LP 54 24 5 9 6 1 0 80 15 296
2014 LP-01 69 11 3 11 0 6 0 85 12 36
2014 LP-02 53 26 4 9 6 1 0 80 16 170
2014 LP-03 43 35 4 8 8 0 2 80 16 51
2014 LP-04 45 23 16 8 8 0 0 69 16 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 36 33 10 13 8 0 0 69 22 282
2017 LP-01 32 33 11 14 9 0 0 65 23 43
2017 LP-02 36 32 10 14 8 0 0 68 22 159
2017 LP-03 35 33 7 17 7 0 0 69 24 57
2017 LP-04 40 47 13 0 0 0 0 87 0 15
2014 LP 40 32 8 10 9 1 1 73 19 295
2014 LP-01 42 31 11 3 3 8 3 81 6 36
2014 LP-02 38 35 6 11 9 1 1 73 20 169
2014 LP-03 39 27 10 12 10 0 2 68 22 51
2014 LP-04 42 23 12 12 12 0 0 65 23 26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 46 26 10 8 10 0 0 72 18 282
2017 LP-01 39 16 16 16 14 0 0 55 30 44
2017 LP-02 44 28 11 5 11 0 0 73 16 158
2017 LP-03 49 28 5 10 7 0 0 77 17 57
2017 LP-04 60 33 0 7 0 0 0 93 7 15
2014 LP 50 30 7 6 6 0 0 80 12 296
2014 LP-01 44 39 6 8 0 3 0 86 9 36
2014 LP-02 50 29 9 6 6 0 0 79 12 170
2014 LP-03 51 27 6 6 10 0 0 78 16 51
2014 LP-04 42 39 4 4 12 0 0 81 16 26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 38 31 11 6 9 4 0 72 16 283
2017 LP-01 43 27 11 7 9 2 0 72 16 44
2017 LP-02 35 30 12 7 11 5 1 69 19 159
2017 LP-03 39 37 9 5 7 4 0 78 13 57
2017 LP-04 40 47 13 0 0 0 0 87 0 15
2014 LP 41 29 12 8 7 3 0 72 16 296
2014 LP-01 67 22 3 3 3 3 0 91 6 36
2014 LP-02 33 35 13 8 9 2 0 70 17 170
2014 LP-03 41 22 14 16 4 4 0 65 20 51
2014 LP-04 39 23 18 8 8 4 0 65 16 26

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 32 28 10 15 14 1 0 61 29 282
2017 LP-01 32 27 11 16 11 2 0 60 28 44
2017 LP-02 29 27 12 15 16 1 0 56 31 158
2017 LP-03 39 29 5 12 12 2 0 69 25 57
2017 LP-04 27 40 13 20 0 0 0 67 20 15
2014 LP 28 31 14 14 12 0 0 60 27 296
2014 LP-01 47 31 8 8 3 3 0 80 11 36
2014 LP-02 24 31 16 13 16 0 0 55 30 170
2014 LP-03 25 37 14 14 10 0 0 63 24 51
2014 LP-04 27 23 8 34 8 0 0 51 42 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 27 15 16 17 4 0 50 34 283
2017 LP-01 25 25 18 7 18 7 0 54 27 44
2017 LP-02 16 26 16 18 19 4 0 44 39 159
2017 LP-03 26 28 12 15 14 4 0 57 31 57
2017 LP-04 13 47 13 27 0 0 0 60 27 15
2014 LP 19 28 14 23 14 3 0 48 37 294
2014 LP-01 34 29 6 23 0 9 0 69 25 35
2014 LP-02 15 28 16 22 17 2 0 44 39 169
2014 LP-03 18 25 12 27 14 4 0 45 43 51
2014 LP-04 16 27 19 26 12 0 0 43 38 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 24 15 17 19 7 0 46 39 282
2017 LP-01 19 30 16 12 14 9 0 54 28 43
2017 LP-02 15 23 15 16 24 8 0 41 43 159
2017 LP-03 23 26 12 17 16 5 0 52 35 57
2017 LP-04 20 27 13 40 0 0 0 47 40 15
2014 LP 17 23 15 18 21 5 0 42 42 296
2014 LP-01 31 31 6 14 6 14 0 71 23 36
2014 LP-02 15 23 16 15 27 4 0 39 44 170
2014 LP-03 14 12 20 33 18 4 0 27 53 51
2014 LP-04 12 31 14 19 19 4 0 45 41 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 27 13 25 18 1 0 43 43 282
2017 LP-01 23 28 12 26 12 0 0 51 37 43
2017 LP-02 11 27 11 26 23 2 0 39 49 159
2017 LP-03 19 25 17 25 14 0 0 44 38 57
2017 LP-04 20 33 27 13 7 0 0 53 20 15
2014 LP 16 30 16 18 17 3 0 48 36 296
2014 LP-01 31 25 6 22 6 11 0 63 31 36
2014 LP-02 12 32 17 17 20 2 0 45 38 170
2014 LP-03 18 27 16 20 20 0 0 45 39 51
2014 LP-04 12 31 23 22 12 0 0 43 34 26
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 37 13 14 16 0 0 58 29 283
2017 LP-01 23 27 20 18 11 0 0 50 29 44
2017 LP-02 16 39 11 16 18 0 0 55 33 159
2017 LP-03 26 39 11 8 16 0 0 65 24 57
2017 LP-04 27 47 13 0 7 0 7 79 7 15
2014 LP 19 39 13 12 17 0 0 58 29 296
2014 LP-01 42 25 17 11 6 0 0 67 17 36
2014 LP-02 14 38 15 13 20 0 0 52 33 170
2014 LP-03 18 43 12 10 18 0 0 61 27 51
2014 LP-04 12 53 4 8 19 0 4 68 28 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 32 43 9 10 6 0 0 75 16 282
2017 LP-01 37 37 9 9 7 0 0 74 16 43
2017 LP-02 28 43 10 12 6 1 0 72 18 159
2017 LP-03 35 44 7 8 5 0 0 79 14 57
2017 LP-04 33 53 7 0 7 0 0 87 7 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 5 15 12 26 26 16 0 24 62 283
2017 LP-01 9 11 16 16 25 23 0 26 53 44
2017 LP-02 5 11 13 21 30 19 1 20 63 159
2017 LP-03 4 25 4 42 21 5 0 30 66 57
2017 LP-04 0 20 13 47 7 13 0 23 62 15
2014 LP 5 17 17 23 20 17 1 27 53 296
2014 LP-01 6 14 14 22 8 36 0 30 48 36
2014 LP-02 4 14 16 24 24 18 1 21 59 170
2014 LP-03 10 25 22 22 18 2 2 37 41 51
2014 LP-04 6 23 19 27 16 4 4 32 47 26

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 37 10 13 11 1 0 65 24 280
2017 LP-01 18 39 14 9 18 2 0 58 28 44
2017 LP-02 28 36 12 14 10 0 0 64 24 157
2017 LP-03 32 34 5 18 9 2 0 67 27 56
2017 LP-04 20 67 7 7 0 0 0 87 7 15
2014 LP 36 35 9 12 8 0 0 71 20 296
2014 LP-01 33 39 8 14 3 3 0 74 17 36
2014 LP-02 34 36 9 14 7 0 0 70 21 170
2014 LP-03 37 33 10 4 16 0 0 71 20 51
2014 LP-04 26 47 12 4 12 0 0 73 16 26

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 35 23 13 13 13 3 0 60 27 31
2017 LP-03 35 27 15 8 12 4 0 64 20 26
2014 LP 25 43 3 5 11 5 8 78 19 37
2014 LP-03 24 44 0 4 12 8 8 81 19 25
2014 LP-04 28 44 9 9 0 0 9 79 10 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 19 40 11 19 9 2 0 61 28 283
2017 LP-01 23 43 11 18 5 0 0 66 23 44
2017 LP-02 20 41 7 19 11 1 1 62 31 159
2017 LP-03 18 34 17 21 7 4 0 53 29 57
2017 LP-04 20 40 20 13 0 7 0 64 14 15
2014 LP 22 47 11 14 5 0 1 69 19 296
2014 LP-01 33 50 6 11 0 0 0 83 11 36
2014 LP-02 19 46 12 17 5 0 0 66 22 170
2014 LP-03 20 45 16 12 6 0 2 66 18 51
2014 LP-04 26 47 12 4 8 0 4 76 12 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 29 11 17 13 13 0 52 34 283
2017 LP-01 11 27 18 16 11 16 0 46 32 44
2017 LP-02 11 30 10 16 16 16 1 50 38 159
2017 LP-03 26 28 7 19 11 9 0 60 33 57
2017 LP-04 33 33 13 13 0 7 0 71 14 15
2014 LP 18 30 13 14 11 12 1 55 29 296
2014 LP-01 22 31 14 14 3 17 0 63 20 36
2014 LP-02 13 25 15 18 13 15 1 45 37 170
2014 LP-03 27 35 10 10 12 4 2 67 23 51
2014 LP-04 30 43 12 4 8 0 4 76 12 26

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 43 8 14 10 0 0 68 24 283
2017 LP-01 21 52 9 14 5 0 0 73 18 44
2017 LP-02 21 44 9 14 12 0 0 65 26 159
2017 LP-03 34 39 5 15 7 0 0 72 23 57
2017 LP-04 33 33 0 20 13 0 0 67 33 15
2014 LP 27 39 9 18 8 0 0 65 25 296
2014 LP-01 44 33 3 17 3 0 0 78 19 36
2014 LP-02 20 42 11 19 8 0 0 62 27 170
2014 LP-03 24 41 6 20 10 0 0 65 29 51
2014 LP-04 39 26 12 12 12 0 0 65 23 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 61 29 3 5 2 0 0 90 7 282
2017 LP-01 66 32 2 0 0 0 0 98 0 44
2017 LP-02 59 27 4 8 1 0 0 86 10 158
2017 LP-03 56 35 2 4 4 0 0 91 7 57
2017 LP-04 73 27 0 0 0 0 0 100 0 15
2014 LP 59 32 4 4 1 0 0 91 4 295
2014 LP-01 71 17 9 3 0 0 0 89 3 35
2014 LP-02 56 34 4 5 1 0 0 91 5 170
2014 LP-03 53 41 2 2 2 0 0 94 4 51
2014 LP-04 73 19 4 4 0 0 0 92 4 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 64 28 1 5 1 0 0 92 7 282
2017 LP-01 64 32 0 4 0 0 0 96 4 44
2017 LP-02 60 28 3 7 2 0 1 89 9 158
2017 LP-03 67 30 0 4 0 0 0 96 4 57
2017 LP-04 87 7 0 0 7 0 0 93 7 15
2014 LP 64 31 2 2 2 0 0 94 4 296
2014 LP-01 67 25 6 0 3 0 0 92 3 36
2014 LP-02 61 34 1 2 2 0 0 95 4 170
2014 LP-03 63 33 2 2 0 0 0 96 2 51
2014 LP-04 73 19 0 4 4 0 0 92 8 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 32 11 18 21 1 0 49 39 282
2017 LP-01 32 27 21 11 9 0 0 59 20 44
2017 LP-02 12 30 8 23 26 1 0 42 50 158
2017 LP-03 16 40 12 9 23 0 0 56 31 57
2017 LP-04 20 40 13 13 0 13 0 69 15 15
2014 LP 17 34 14 18 15 1 0 52 34 296
2014 LP-01 44 36 0 6 11 3 0 83 17 36
2014 LP-02 11 32 19 22 15 1 0 44 37 170
2014 LP-03 12 45 6 18 20 0 0 57 37 51
2014 LP-04 19 19 26 16 16 4 0 41 32 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 17 28 12 16 25 1 1 46 42 283
2017 LP-01 27 36 14 7 14 0 2 65 21 44
2017 LP-02 13 23 13 20 30 1 0 37 50 159
2017 LP-03 21 28 11 14 24 0 2 50 39 57
2017 LP-04 27 40 7 7 20 0 0 67 27 15
2014 LP 19 22 15 17 23 2 3 42 42 295
2014 LP-01 44 31 8 8 8 0 0 75 17 36
2014 LP-02 16 19 15 19 27 3 1 37 48 169
2014 LP-03 12 16 20 25 24 0 4 29 51 51
2014 LP-04 16 42 16 12 16 0 0 57 27 26

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 40 10 11 10 0 0 68 21 280
2017 LP-01 20 46 13 7 14 0 0 66 20 44
2017 LP-02 22 43 11 11 12 0 0 66 23 157
2017 LP-03 42 26 7 17 5 2 0 70 23 57
2017 LP-04 43 43 7 7 0 0 0 86 7 14
2014 LP 19 39 9 18 14 0 0 59 32 296
2014 LP-01 22 36 8 22 8 3 0 60 31 36
2014 LP-02 16 40 9 18 16 0 0 57 34 170
2014 LP-03 18 45 6 16 16 0 0 63 31 51
2014 LP-04 31 27 14 12 16 0 0 58 27 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 31 18 13 11 0 0 59 24 280
2017 LP-01 25 34 18 14 9 0 0 59 23 44
2017 LP-02 22 32 20 13 14 0 0 53 27 157
2017 LP-03 28 30 16 17 5 2 2 60 23 57
2017 LP-04 57 36 7 0 0 0 0 93 0 14
2014 LP 23 37 12 15 13 0 0 61 27 294
2014 LP-01 31 36 11 17 6 0 0 67 22 36
2014 LP-02 21 38 12 15 14 0 0 59 30 168
2014 LP-03 20 41 10 18 12 0 0 61 29 51
2014 LP-04 27 38 12 4 19 0 0 65 23 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 41 10 14 14 0 0 62 28 280
2017 LP-01 18 48 5 16 14 0 0 66 30 44
2017 LP-02 20 37 13 13 17 0 0 57 29 157
2017 LP-03 18 49 7 19 5 2 0 68 25 57
2017 LP-04 36 43 7 0 14 0 0 79 14 14
2014 LP 24 38 12 14 12 0 0 62 26 295
2014 LP-01 33 33 17 11 6 0 0 67 17 36
2014 LP-02 22 41 11 11 16 0 0 62 26 169
2014 LP-03 22 31 12 25 10 0 0 53 35 51
2014 LP-04 19 38 19 12 12 0 0 57 23 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 15 32 24 14 14 1 0 48 28 282
2017 LP-01 18 27 39 7 9 0 0 45 16 44
2017 LP-02 9 31 24 16 18 2 0 41 35 158
2017 LP-03 23 32 16 17 9 2 2 57 27 57
2017 LP-04 20 60 13 0 7 0 0 80 7 15

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 33 11 14 15 0 0 60 29 282
2017 LP-01 16 34 18 14 18 0 0 50 32 44
2017 LP-02 24 35 9 15 17 0 1 59 32 158
2017 LP-03 39 28 9 14 11 0 0 67 24 57
2017 LP-04 47 13 20 7 7 7 0 64 14 15
2014 LP 34 29 12 14 11 0 0 63 25 296
2014 LP-01 42 25 14 14 6 0 0 67 19 36
2014 LP-02 37 30 11 12 11 1 0 67 23 170
2014 LP-03 18 31 20 20 12 0 0 49 31 51
2014 LP-04 31 30 12 16 12 0 0 61 27 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 3 10 7 17 50 2 11 15 77 281
2017 LP-01 2 5 9 14 59 5 7 8 82 44
2017 LP-02 2 14 4 16 54 1 9 18 77 157
2017 LP-03 2 2 11 28 40 0 18 4 83 57
2017 LP-04 13 7 13 7 33 0 27 27 55 15
2014 LP 3 7 6 19 49 1 15 12 81 296
2014 LP-01 3 6 8 22 53 3 6 9 82 36
2014 LP-02 4 8 6 18 48 1 15 14 78 170
2014 LP-03 2 2 2 18 59 0 18 5 93 51
2014 LP-04 0 18 4 23 43 0 12 21 75 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 31 25 19 14 0 1 41 34 283
2017 LP-01 11 20 25 21 23 0 0 32 43 44
2017 LP-02 9 35 26 18 11 0 0 44 30 159
2017 LP-03 9 32 19 23 14 0 4 42 38 57
2017 LP-04 27 13 20 20 20 0 0 40 40 15
2014 LP 14 28 23 18 18 0 0 42 36 296
2014 LP-01 14 33 25 14 14 0 0 47 28 36
2014 LP-02 14 32 24 13 16 0 0 46 30 170
2014 LP-03 6 16 22 27 29 0 0 22 57 51
2014 LP-04 16 23 18 27 16 0 0 39 43 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 44 25 9 6 11 3 3 73 18 283
2017 LP-01 30 18 20 7 16 7 2 53 25 44
2017 LP-02 44 25 6 7 14 3 2 72 22 159
2017 LP-03 53 28 9 2 4 0 5 85 6 57
2017 LP-04 47 27 7 7 7 0 7 79 14 15
2014 LP 42 27 7 7 10 4 3 74 18 296
2014 LP-01 33 19 3 14 14 14 3 63 33 36
2014 LP-02 45 26 8 7 10 3 2 74 18 170
2014 LP-03 37 41 4 6 6 0 6 83 13 51
2014 LP-04 42 27 8 0 19 0 4 72 20 26

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LP 17 57 27 282
2017 LP-01 18 52 30 44
2017 LP-02 17 62 21 159
2017 LP-03 9 52 39 56
2017 LP-04 33 47 20 15
2014 LP 13 60 27 295
2014 LP-01 28 61 11 36
2014 LP-02 12 60 28 169
2014 LP-03 10 53 37 51
2014 LP-04 12 69 19 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 LP 9 13 17 43 2 17 47
2017 LP-02 0 19 15 52 0 15 27
2014 LP 13 5 13 48 9999 22 38
2014 LP-01 0 10 0 60 9999 30 10
2014 LP-02 10 5 25 46 9999 15 19
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 45 35 8 7 5 0 0 80 12 283
2017 LP-01 57 25 5 7 5 2 0 84 12 44
2017 LP-02 40 34 12 8 6 0 0 74 14 159
2017 LP-03 44 47 4 4 2 0 0 91 5 57
2017 LP-04 53 33 0 7 7 0 0 87 13 15
2014 LP 40 41 9 6 3 1 0 82 9 296
2014 LP-01 56 39 0 3 0 3 0 97 3 36
2014 LP-02 37 40 13 6 3 1 0 77 9 170
2014 LP-03 43 39 6 10 2 0 0 82 12 51
2014 LP-04 27 61 0 8 4 0 0 88 12 26

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 19 42 18 13 7 1 1 61 20 282
2017 LP-01 20 46 20 14 0 0 0 66 14 44
2017 LP-02 15 40 20 13 11 1 1 56 24 159
2017 LP-03 20 43 11 18 7 0 2 64 25 56
2017 LP-04 27 60 13 0 0 0 0 87 0 15
2014 LP 20 45 17 9 7 2 0 66 16 296
2014 LP-01 39 42 14 3 0 3 0 83 3 36
2014 LP-02 15 48 19 10 6 2 0 65 16 170
2014 LP-03 24 31 16 16 14 0 0 55 29 51
2014 LP-04 12 49 23 0 16 0 0 61 16 26

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 2 13 22 34 24 2 3 61 16 282
2017 LP-01 2 14 18 30 34 2 0 65 16 44
2017 LP-02 3 15 21 34 21 2 4 59 19 159
2017 LP-03 4 9 26 41 18 0 4 60 13 57
2017 LP-04 0 7 21 43 29 0 0 71 7 14
2014 LP 5 13 31 28 17 1 4 47 20 295
2014 LP-01 0 6 31 31 25 3 6 61 6 36
2014 LP-02 4 12 32 33 14 2 4 49 17 169
2014 LP-03 14 24 27 18 10 0 8 30 40 51
2014 LP-04 8 19 34 23 16 0 0 39 27 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 4 14 20 32 26 2 2 60 19 283
2017 LP-01 5 18 27 29 16 5 0 47 24 44
2017 LP-02 6 13 18 33 25 2 3 61 20 159
2017 LP-03 0 14 18 35 30 2 2 67 15 57
2017 LP-04 0 20 13 27 40 0 0 67 20 15
2014 LP 8 12 28 30 20 1 2 51 20 296
2014 LP-01 0 11 17 36 33 0 3 71 11 36
2014 LP-02 8 13 24 34 17 1 2 53 22 170
2014 LP-03 16 14 31 22 12 2 4 35 31 51
2014 LP-04 4 8 53 16 19 0 0 35 12 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 9 18 32 23 13 2 2 38 29 283
2017 LP-01 14 9 23 29 14 9 2 49 26 44
2017 LP-02 8 22 33 21 13 1 1 35 31 159
2017 LP-03 3 19 33 32 9 0 4 42 24 57
2017 LP-04 27 13 40 0 20 0 0 20 40 15
2014 LP 16 22 29 19 11 0 2 31 39 296
2014 LP-01 3 19 17 36 22 0 3 60 23 36
2014 LP-02 12 27 32 19 7 0 2 27 40 170
2014 LP-03 39 10 25 12 12 0 2 24 50 51
2014 LP-04 18 19 35 16 12 0 0 27 38 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 4 11 29 34 19 0 3 54 16 280
2017 LP-01 5 19 26 31 17 0 2 49 25 42
2017 LP-02 6 9 30 36 16 1 3 54 16 159
2017 LP-03 0 13 30 36 20 0 2 57 13 56
2017 LP-04 0 13 33 20 33 0 0 53 13 15
2014 LP 3 10 32 37 16 0 3 54 13 295
2014 LP-01 0 3 26 49 17 0 6 70 3 35
2014 LP-02 3 11 30 39 14 0 4 55 14 170
2014 LP-03 4 16 39 24 16 0 2 40 20 51
2014 LP-04 3 8 39 35 16 0 0 51 10 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 17 22 29 19 9 1 2 29 40 282
2017 LP-01 21 16 27 16 16 4 0 33 38 44
2017 LP-02 18 23 31 18 7 1 2 26 42 159
2017 LP-03 18 23 32 21 5 0 2 27 41 57
2017 LP-04 0 36 14 21 14 7 7 42 42 14
2014 LP 21 26 28 15 7 1 2 22 49 296
2014 LP-01 6 28 28 22 11 3 3 35 35 36
2014 LP-02 21 25 30 16 5 1 2 21 48 170
2014 LP-03 35 35 14 6 8 0 2 14 72 51
2014 LP-04 18 23 43 16 0 0 0 16 42 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 15 29 26 16 3 2 44 26 282
2017 LP-01 11 14 32 27 14 2 0 42 26 44
2017 LP-02 11 16 32 24 11 3 3 37 29 158
2017 LP-03 9 11 21 35 19 4 2 58 20 57
2017 LP-04 0 27 20 7 33 0 13 46 31 15
2014 LP 11 15 27 28 14 2 3 45 27 295
2014 LP-01 8 6 31 36 17 3 0 54 14 36
2014 LP-02 12 14 27 29 11 4 3 43 28 169
2014 LP-03 18 22 18 25 14 0 4 41 41 51
2014 LP-04 4 26 35 19 12 0 4 32 31 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 9 22 38 19 8 1 3 28 32 282
2017 LP-01 9 11 43 18 11 5 2 32 22 44
2017 LP-02 9 26 36 18 6 1 3 25 37 158
2017 LP-03 5 21 40 21 9 0 4 31 27 57
2017 LP-04 27 13 47 7 7 0 0 13 40 15
2014 LP 21 22 31 16 7 1 2 23 44 296
2014 LP-01 6 11 31 22 19 6 6 47 19 36
2014 LP-02 20 22 35 18 2 1 2 21 43 170
2014 LP-03 39 25 18 10 6 0 2 16 66 51
2014 LP-04 19 27 34 12 8 0 0 19 47 26

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 32 10 14 16 1 1 60 30 283
2017 LP-01 23 41 11 9 14 2 0 65 23 44
2017 LP-02 26 28 10 16 19 1 1 55 35 159
2017 LP-03 25 38 10 12 12 0 2 64 25 57
2017 LP-04 33 53 0 13 0 0 0 87 13 15
2014 LP 31 31 8 13 15 2 0 63 29 295
2014 LP-01 31 33 11 11 14 0 0 64 25 36
2014 LP-02 29 30 7 13 18 2 1 60 32 170
2014 LP-03 37 27 8 16 10 2 0 66 26 51
2014 LP-04 18 51 8 12 12 0 0 69 23 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 33 44 7 8 7 0 0 77 16 283
2017 LP-01 29 46 14 2 9 0 0 75 11 44
2017 LP-02 35 39 6 11 9 0 1 74 20 159
2017 LP-03 25 58 7 7 4 0 0 82 11 57
2017 LP-04 47 47 0 0 0 7 0 100 0 15
2014 LP 34 41 7 12 5 0 0 75 17 296
2014 LP-01 39 44 8 6 3 0 0 83 8 36
2014 LP-02 33 39 7 13 7 0 0 73 20 170
2014 LP-03 35 41 6 16 2 0 0 76 18 51
2014 LP-04 22 51 16 8 4 0 0 73 12 26

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 33 18 6 10 9 0 64 17 283
2017 LP-01 27 25 20 9 11 7 0 56 22 44
2017 LP-02 24 28 20 6 14 8 0 57 21 159
2017 LP-03 21 49 12 5 2 11 0 79 8 57
2017 LP-04 40 40 7 0 0 13 0 92 0 15
2014 LP 35 33 18 6 4 4 0 71 11 296
2014 LP-01 47 19 11 11 6 6 0 71 18 36
2014 LP-02 35 35 16 6 4 3 0 72 11 170
2014 LP-03 25 25 35 4 2 8 0 55 6 51
2014 LP-04 31 42 16 0 4 8 0 79 4 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 40 13 12 8 1 0 66 20 283
2017 LP-01 30 41 11 9 7 2 0 72 16 44
2017 LP-02 22 40 13 14 10 1 0 63 24 159
2017 LP-03 28 40 14 12 4 2 0 69 16 57
2017 LP-04 47 27 20 7 0 0 0 73 7 15
2014 LP 33 35 14 8 7 3 0 70 16 296
2014 LP-01 44 31 11 8 6 0 0 75 14 36
2014 LP-02 36 33 13 8 8 2 0 70 17 170
2014 LP-03 22 43 16 10 4 6 0 69 15 51
2014 LP-04 19 39 18 4 12 8 0 63 17 26

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 42 36 6 8 8 0 0 78 16 283
2017 LP-01 43 36 5 7 9 0 0 80 16 44
2017 LP-02 41 35 8 7 10 0 0 76 17 159
2017 LP-03 44 37 4 12 4 0 0 81 16 57
2017 LP-04 47 53 0 0 0 0 0 100 0 15
2014 LP 44 36 4 8 8 0 0 80 16 295
2014 LP-01 56 36 0 8 0 0 0 92 8 36
2014 LP-02 44 33 5 7 10 0 0 78 17 169
2014 LP-03 33 47 4 8 8 0 0 80 16 51
2014 LP-04 27 45 4 12 12 0 0 73 23 26

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 29 12 17 18 3 3 50 37 283
2017 LP-01 18 30 14 11 18 7 2 52 33 44
2017 LP-02 16 26 12 17 22 4 3 45 42 159
2017 LP-03 19 32 12 28 7 0 2 52 36 57
2017 LP-04 40 40 13 0 0 0 7 86 0 15
2014 LP 22 26 12 17 15 4 3 52 35 295
2014 LP-01 17 31 22 14 14 3 0 49 29 36
2014 LP-02 22 23 10 19 18 5 3 49 40 169
2014 LP-03 24 29 12 22 12 0 2 54 34 51
2014 LP-04 22 27 19 16 12 0 4 51 28 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 57 33 5 4 1 1 0 91 5 282
2017 LP-01 50 41 7 2 0 0 0 91 2 44
2017 LP-02 55 31 5 5 2 1 0 88 7 159
2017 LP-03 59 36 4 2 0 0 0 95 2 56
2017 LP-04 67 33 0 0 0 0 0 100 0 15
2014 LP 69 27 2 2 0 0 0 96 2 296
2014 LP-01 69 28 3 0 0 0 0 97 0 36
2014 LP-02 63 32 2 2 0 1 0 96 2 170
2014 LP-03 84 12 2 2 0 0 0 96 2 51
2014 LP-04 66 30 4 0 0 0 0 96 0 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 44 35 8 7 5 0 0 80 12 280
2017 LP-01 51 30 4 5 7 2 0 83 12 43
2017 LP-02 41 35 9 7 7 0 0 77 14 159
2017 LP-03 37 42 7 12 2 0 0 79 14 55
2017 LP-04 67 33 0 0 0 0 0 100 0 15
2014 LP 56 33 4 3 3 1 0 90 6 296
2014 LP-01 75 17 3 3 3 0 0 92 6 36
2014 LP-02 51 38 5 4 2 0 0 89 6 170
2014 LP-03 57 31 2 6 2 2 0 90 8 51
2014 LP-04 55 38 0 0 8 0 0 92 8 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 35 35 11 10 7 2 0 71 18 281
2017 LP-01 36 25 18 14 5 2 0 62 19 44
2017 LP-02 30 39 11 10 8 2 0 70 18 158
2017 LP-03 38 34 9 13 5 2 0 73 18 56
2017 LP-04 53 27 7 7 0 7 0 86 7 15
2014 LP 44 35 9 6 4 1 0 81 10 296
2014 LP-01 67 19 8 0 6 0 0 86 6 36
2014 LP-02 39 37 12 6 4 1 1 77 11 170
2014 LP-03 41 37 6 12 2 2 0 80 14 51
2014 LP-04 51 38 4 0 4 4 0 92 4 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 11 19 15 19 24 12 1 34 49 282
2017 LP-01 9 23 14 18 20 15 0 38 46 44
2017 LP-02 9 18 13 18 30 11 1 31 55 159
2017 LP-03 16 16 18 25 16 9 0 36 45 56
2017 LP-04 7 27 27 20 7 13 0 38 31 15
2014 LP 14 20 14 19 19 12 2 39 45 296
2014 LP-01 17 11 17 22 17 17 0 33 47 36
2014 LP-02 11 18 15 20 22 13 3 34 49 170
2014 LP-03 16 24 16 18 20 8 0 43 40 51
2014 LP-04 19 30 16 16 12 8 0 53 30 26

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 48 2 18 7 0 0 72 25 283
2017 LP-01 21 50 5 16 9 0 0 70 25 44
2017 LP-02 20 53 3 19 6 0 0 73 25 159
2017 LP-03 33 38 0 21 7 0 0 72 28 57
2017 LP-04 33 47 0 7 13 0 0 80 20 15
2014 LP 22 47 6 17 8 0 0 69 25 296
2014 LP-01 22 58 6 14 0 0 0 81 14 36
2014 LP-02 20 46 7 18 9 0 0 66 27 170
2014 LP-03 24 45 6 18 8 0 0 69 25 51
2014 LP-04 19 47 4 18 12 0 0 66 30 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 37 35 6 12 9 0 0 72 22 283
2017 LP-01 25 43 9 16 7 0 0 68 23 44
2017 LP-02 37 32 6 13 12 0 0 69 25 159
2017 LP-03 42 35 7 7 7 0 2 78 14 57
2017 LP-04 33 47 0 20 0 0 0 80 20 15
2014 LP 42 39 5 8 7 0 0 81 15 296
2014 LP-01 42 44 8 3 3 0 0 86 6 36
2014 LP-02 41 36 5 9 9 0 0 77 18 170
2014 LP-03 41 47 2 6 4 0 0 88 10 51
2014 LP-04 47 38 4 4 8 0 0 84 12 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 39 37 7 11 6 0 1 77 16 282
2017 LP-01 36 27 11 21 2 0 2 65 23 44
2017 LP-02 38 35 6 11 9 0 0 73 20 158
2017 LP-03 44 46 4 5 0 0 2 91 5 57
2017 LP-04 33 53 13 0 0 0 0 87 0 15
2014 LP 45 33 6 10 6 0 0 78 16 296
2014 LP-01 56 28 6 8 3 0 0 83 11 36
2014 LP-02 44 33 6 10 7 0 0 77 17 170
2014 LP-03 35 37 8 16 4 0 0 73 20 51
2014 LP-04 49 27 12 4 8 0 0 77 12 26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 75 17 2 3 0 2 1 94 4 283
2017 LP-01 84 9 2 2 0 0 2 95 2 44
2017 LP-02 73 18 3 2 1 3 1 95 3 159
2017 LP-03 69 21 2 9 0 0 0 89 9 57
2017 LP-04 73 27 0 0 0 0 0 100 0 15
2014 LP 73 18 3 3 2 0 1 92 5 296
2014 LP-01 83 17 0 0 0 0 0 100 0 36
2014 LP-02 73 16 4 4 2 0 1 90 6 170
2014 LP-03 61 25 6 2 4 2 0 88 6 51
2014 LP-04 70 22 0 0 4 0 4 96 4 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 67 17 5 6 3 1 1 85 9 281
2017 LP-01 73 14 2 7 2 0 2 88 9 44
2017 LP-02 65 18 7 4 3 1 2 85 8 158
2017 LP-03 66 19 2 7 5 0 0 86 13 56
2017 LP-04 67 13 0 20 0 0 0 80 20 15
2014 LP 72 12 4 6 3 0 1 86 10 294
2014 LP-01 78 8 6 3 3 0 3 89 6 36
2014 LP-02 75 11 4 5 3 0 2 88 8 169
2014 LP-03 60 22 6 6 6 0 0 82 12 50
2014 LP-04 70 6 4 19 0 0 0 77 19 26

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 70 11 8 4 5 1 3 83 9 282
2017 LP-01 84 7 2 0 5 0 2 93 5 43
2017 LP-02 65 11 9 4 5 1 4 81 10 159
2017 LP-03 69 12 11 2 5 0 2 82 7 57
2017 LP-04 73 7 7 7 7 0 0 80 13 15
2014 LP 73 7 7 4 4 1 5 84 9 296
2014 LP-01 81 3 3 3 6 0 6 88 9 36
2014 LP-02 73 6 8 4 2 1 6 84 7 170
2014 LP-03 76 8 2 4 10 0 0 84 14 51
2014 LP-04 61 16 12 4 0 0 8 83 4 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 78 10 6 1 2 1 3 91 3 282
2017 LP-01 82 11 2 0 2 0 2 95 2 44
2017 LP-02 74 9 7 1 2 1 5 89 3 158
2017 LP-03 79 12 7 0 2 0 0 91 2 57
2017 LP-04 93 7 0 0 0 0 0 100 0 15
2014 LP 80 6 4 1 4 0 5 91 5 296
2014 LP-01 83 6 3 3 3 0 3 91 6 36
2014 LP-02 81 6 5 1 2 0 5 91 3 170
2014 LP-03 80 8 0 2 8 0 2 90 10 51
2014 LP-04 81 12 4 0 0 0 4 96 0 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 60 14 10 5 2 1 7 81 8 283
2017 LP-01 75 11 2 5 0 0 7 93 5 44
2017 LP-02 57 14 11 4 2 3 9 80 7 159
2017 LP-03 58 17 14 7 2 0 2 77 9 57
2017 LP-04 60 13 0 13 7 0 7 79 21 15
2014 LP 62 12 10 3 4 1 8 81 8 296
2014 LP-01 72 6 8 0 6 3 6 85 6 36
2014 LP-02 63 11 12 2 2 1 10 82 5 170
2014 LP-03 59 22 6 4 8 0 2 82 12 51
2014 LP-04 55 10 16 12 0 0 8 70 13 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 65 18 7 3 1 4 3 88 5 283
2017 LP-01 80 14 2 2 0 2 0 95 2 44
2017 LP-02 60 18 8 3 2 4 5 86 6 159
2017 LP-03 62 26 7 2 2 2 0 89 4 57
2017 LP-04 67 13 7 7 0 7 0 86 7 15
2014 LP 62 17 9 3 2 2 4 85 6 295
2014 LP-01 81 8 3 0 3 6 0 94 3 36
2014 LP-02 62 16 11 4 1 2 4 83 5 169
2014 LP-03 61 20 6 6 6 2 0 82 12 51
2014 LP-04 51 30 12 0 0 0 8 87 0 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 21 79 283
2017 LP-01 27 73 44
2017 LP-02 24 76 159
2017 LP-03 14 86 57
2014 LP 18 82 294
2014 LP-01 23 77 35
2014 LP-02 20 80 169
2014 LP-03 14 86 51
2014 LP-04 19 81 26

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 LP 53 59
2017 LP-01 42 12
2017 LP-02 58 38
2014 LP 59 54
2014 LP-02 59 34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LP 61 59
2017 LP-01 58 12
2017 LP-02 66 38
2014 LP 57 54
2014 LP-02 62 34

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LP 10 59
2017 LP-01 0 12
2014 LP 11 54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 12
2014 LP 0 54
2014 LP-02 0 34

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 LP 14 59
2017 LP-02 13 38
2014 LP-02 0 34

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 LP 24 59
2017 LP-01 42 12
2017 LP-02 18 38
2014 LP 15 54

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 38

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 LP 48 59
2017 LP-02 50 38
2014 LP 54 54
2014 LP-02 56 34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 LP 46 59
2017 LP-02 50 38
2014 LP 37 54
2014 LP-02 41 34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 LP 34 59
2017 LP-02 32 38
2014 LP 48 54
2014 LP-02 50 34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 LP 42 59
2017 LP-02 47 38
2014 LP 41 54
2014 LP-02 41 34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 LP 35 59
2017 LP-02 45 38
2014 LP 37 54
2014 LP-02 38 34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 LP 63 59
2017 LP-01 50 12
2017 LP-02 66 38
2014 LP 57 54
2014 LP-02 56 34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 LP 51 59
2017 LP-02 58 38
2014 LP 46 54
2014 LP-02 47 34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 LP 0 59
2017 LP-01 0 12
2017 LP-02 0 38
2014 LP 0 54
2014 LP-02 0 34

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 LP 29 59
2017 LP-01 50 12
2017 LP-02 29 38
2014 LP 15 54
2014 LP-02 21 34

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 LP 17 59
2017 LP-02 18 38
2014 LP 17 54
2014 LP-02 18 34

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 LP 46 59
2017 LP-01 42 12
2017 LP-02 42 38
2014 LP 50 54
2014 LP-02 50 34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 LP 22 59
2017 LP-02 26 38
2014 LP 44 54
2014 LP-02 53 34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 12 59
2017 LP-02 16 38
2014 LP 13 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LP 59 59
2017 LP-01 58 12
2017 LP-02 63 38
2014 LP 63 54
2014 LP-02 65 34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 LP 30 59
2017 LP-02 32 38
2014 LP 31 54
2014 LP-02 38 34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 LP 10 59
2014 LP 15 54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LP 25 59
2017 LP-02 26 38
2014 LP 15 54
2014 LP-02 18 34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 LP 14 59
2017 LP-02 16 38

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 LP 22 59
2017 LP-02 18 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 22 59
2017 LP-02 21 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LP 15 59
2017 LP-02 13 38
2014 LP 24 54
2014 LP-02 26 34

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 LP 13 55
2014 LP 16 51

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 LP 20 55
2017 LP-02 17 35
2014 LP 18 51
2014 LP-02 22 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 LP 13 55
2014 LP 12 51

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 LP 9 55
2017 LP-01 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 LP 14 55
2017 LP-02 17 35
2014 LP 12 51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 11
2014 LP-02 0 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LP 9 55

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 LP 18 55
2017 LP-02 23 35
2014 LP 18 51
2014 LP-02 28 32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LP 40 55
2017 LP-02 40 35
2014 LP 39 51
2014 LP-02 47 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 18 55
2017 LP-02 20 35
2014 LP 16 51
2014 LP-02 16 32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LP 47 55
2017 LP-02 51 35
2014 LP 47 51
2014 LP-02 53 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LP 58 55
2017 LP-02 63 35
2014 LP 61 51
2014 LP-02 78 32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 15 55
2017 LP-01 45 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 93 7 58
2017 LP-01 83 17 12
2017 LP-02 97 3 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 16 15 12 13 26 8 40 38 283
2017 LP-01 14 9 18 14 9 23 13 36 36 44
2017 LP-02 8 16 11 14 16 26 9 36 47 159
2017 LP-03 11 28 25 5 5 23 4 52 14 57
2017 LP-04 20 7 0 7 20 40 7 50 50 15
2014 LP 10 14 19 8 10 32 6 38 30 296
2014 LP-01 8 17 17 11 3 36 8 45 25 36
2014 LP-02 8 11 19 8 13 36 5 31 37 170
2014 LP-03 16 25 22 4 8 22 4 55 16 51
2014 LP-04 18 12 23 12 12 23 0 39 31 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 38 17 7 9 7 1 63 18 283
2017 LP-01 25 30 20 9 5 9 2 62 16 44
2017 LP-02 15 36 19 10 12 7 1 56 24 159
2017 LP-03 25 49 12 0 5 9 0 81 6 57
2017 LP-04 47 40 7 0 7 0 0 87 7 15
2014 LP 17 29 21 7 10 15 1 55 20 295
2014 LP-01 14 19 17 14 6 31 0 48 28 36
2014 LP-02 16 24 23 9 12 14 2 47 25 170
2014 LP-03 22 48 12 2 6 10 0 78 9 50
2014 LP-04 14 35 27 0 12 12 0 56 13 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 12 88 282
2017 LP-01 14 86 44
2017 LP-02 15 85 158
2017 LP-03 9 91 57
2017 LP-04 0 100 15
2014 LP 10 90 296
2014 LP-02 12 88 170
2014 LP-04 0 100 26

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 LP 26 35
2014 LP 28 29
2014 LP-02 29 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LP 86 35
2017 LP-02 92 24
2014 LP 83 29
2014 LP-02 86 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24
2014 LP 0 29
2014 LP-02 0 21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 LP 17 35

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 LP-02 0 21

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 LP 17 35

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 LP-02 0 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 LP 14 35

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 LP 48 35
2017 LP-02 50 24
2014 LP 52 29
2014 LP-02 57 21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 LP 34 35
2017 LP-02 38 24
2014 LP 41 29
2014 LP-02 48 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 LP 29 35
2017 LP-02 29 24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 LP 0 35
2017 LP-02 0 24
2014 LP 0 29
2014 LP-02 0 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LP 43 35
2017 LP-02 50 24
2014 LP 41 29
2014 LP-02 48 21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 LP 26 35
2017 LP-02 21 24
2014 LP 24 29
2014 LP-02 29 21

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LP 29 35
2017 LP-02 33 24
2014 LP 24 29
2014 LP-02 29 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LP 51 35
2017 LP-02 50 24
2014 LP 45 29
2014 LP-02 43 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 21
2014 LP-02 0 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 21
2014 LP 0 27
2014 LP-02 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 21
2014 LP 0 27
2014 LP-02 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 LP 0 27
2014 LP-02 0 19

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LP 0 31
2017 LP-02 0 21

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LP 39 31
2017 LP-02 33 21
2014 LP 44 27
2014 LP-02 42 19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 16 31
2014 LP 22 27

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LP 55 31
2017 LP-02 48 21
2014 LP 52 27
2014 LP-02 53 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LP 74 31
2017 LP-02 76 21
2014 LP 70 27
2014 LP-02 79 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 LP 0 31
2017 LP-02 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 97 3 35
2017 LP-02 96 4 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 9 14 18 4 9 37 10 43 23 282
2017 LP-01 9 14 20 2 11 32 11 40 24 44
2017 LP-02 8 11 17 4 10 38 12 38 28 158
2017 LP-03 11 21 25 4 4 32 5 50 11 57
2017 LP-04 13 13 7 0 7 53 7 67 17 15
2014 LP 8 13 23 4 5 41 6 40 18 296
2014 LP-01 14 14 14 3 6 47 3 56 17 36
2014 LP-02 5 10 28 4 7 39 7 28 20 170
2014 LP-03 12 20 16 10 2 35 6 53 20 51
2014 LP-04 10 19 23 0 4 39 4 52 7 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 35 16 5 8 13 2 66 15 281
2017 LP-01 25 34 11 4 9 11 5 70 16 44
2017 LP-02 16 34 18 6 11 14 1 60 19 158
2017 LP-03 22 41 16 2 4 14 2 74 6 56
2017 LP-04 47 40 13 0 0 0 0 87 0 15
2014 LP 24 31 18 5 5 16 1 66 12 295
2014 LP-01 33 19 8 6 6 28 0 73 15 36
2014 LP-02 23 29 24 5 6 13 1 60 12 170
2014 LP-03 20 38 12 8 4 16 2 71 15 50
2014 LP-04 26 35 8 0 4 23 4 84 5 26

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 16 84 282
2017 LP-01 18 82 44
2017 LP-02 18 82 159
2017 LP-03 11 89 56
2014 LP 15 85 296
2014 LP-01 22 78 36
2014 LP-02 16 84 170
2014 LP-03 12 88 51

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 77 23 43
2017 LP-02 75 25 28
2014 LP 76 24 45
2014 LP-02 74 26 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 42 21 6 18 12 0 0 64 30 33
2017 LP-02 43 24 10 14 10 0 0 67 24 21
2014 LP 62 26 0 9 3 0 0 88 12 34
2014 LP-02 65 25 0 5 5 0 0 90 10 20

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 56 7 13 5 1 2 74 19 282
2017 LP-01 9 50 11 20 7 2 0 61 28 44
2017 LP-02 16 59 6 13 4 1 1 76 18 159
2017 LP-03 15 55 9 11 4 2 5 75 15 57
2017 LP-04 14 57 0 0 14 0 14 83 17 14
2014 LP 21 56 9 8 4 1 2 79 12 296
2014 LP-01 19 58 8 8 6 0 0 78 14 36
2014 LP-02 18 59 9 9 3 1 1 78 12 170
2014 LP-03 27 45 12 4 4 2 6 79 9 51
2014 LP-04 19 58 8 4 4 0 6 83 8 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 4 15 18 22 16 22 3 25 51 281
2017 LP-01 2 11 16 27 23 18 2 17 63 44
2017 LP-02 4 13 16 25 15 25 2 22 55 158
2017 LP-03 7 19 26 12 14 16 5 34 33 57
2017 LP-04 0 29 14 14 14 21 7 40 40 14
2014 LP 4 20 24 16 11 23 2 32 36 296
2014 LP-01 6 14 19 17 6 39 0 32 36 36
2014 LP-02 3 21 26 19 11 18 1 30 38 170
2014 LP-03 4 22 20 10 16 25 4 36 36 51
2014 LP-04 4 19 35 12 8 12 10 30 25 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 29 16 5 5 15 3 68 13 282
2017 LP-01 21 32 16 7 7 18 0 64 17 44
2017 LP-02 26 29 18 6 7 13 1 63 15 159
2017 LP-03 26 35 12 3 2 12 9 78 6 57
2017 LP-04 43 7 7 0 0 29 14 88 0 14
2014 LP 33 35 10 4 3 12 3 80 8 296
2014 LP-01 28 31 14 3 0 25 0 78 4 36
2014 LP-02 35 36 12 4 2 11 1 80 7 170
2014 LP-03 29 39 8 4 6 6 8 80 11 51
2014 LP-04 39 27 4 4 4 12 10 85 10 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 29 15 11 9 17 2 56 25 282
2017 LP-01 14 25 18 9 14 20 0 49 29 44
2017 LP-02 14 28 18 13 11 17 1 50 28 159
2017 LP-03 21 41 10 5 5 11 7 75 13 57
2017 LP-04 29 14 7 7 0 29 14 75 13 14
2014 LP 23 32 14 9 6 13 2 65 18 296
2014 LP-01 22 31 17 8 0 22 0 68 11 36
2014 LP-02 23 30 16 10 6 14 1 63 18 170
2014 LP-03 20 39 10 8 10 8 6 68 20 51
2014 LP-04 23 27 12 12 8 8 10 62 24 26
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 45 29 7 9 10 1 0 74 19 283
2017 LP-01 34 30 9 11 11 5 0 67 24 44
2017 LP-02 43 28 7 9 12 1 0 72 22 159
2017 LP-03 48 33 5 9 5 0 0 81 14 57
2017 LP-04 67 27 7 0 0 0 0 93 0 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 53 23 10 5 7 1 1 78 13 283
2017 LP-01 48 18 9 9 14 2 0 68 23 44
2017 LP-02 54 23 11 4 8 1 1 78 12 159
2017 LP-03 49 30 9 7 4 2 0 80 11 57
2017 LP-04 73 20 7 0 0 0 0 93 0 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 39 17 16 12 3 0 52 30 282
2017 LP-01 11 34 11 27 11 2 2 48 41 44
2017 LP-02 10 36 18 16 17 3 0 48 34 159
2017 LP-03 13 50 21 11 4 2 0 64 15 56
2017 LP-04 20 33 27 13 0 7 0 57 14 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 34 17 20 18 1 0 44 39 283
2017 LP-01 18 18 16 23 23 2 0 37 47 44
2017 LP-02 6 33 19 20 21 1 0 39 42 159
2017 LP-03 14 44 16 15 9 0 2 59 25 57
2017 LP-04 13 47 13 20 7 0 0 60 27 15

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 19 25 22 17 16 0 1 44 33 282
2017 LP-01 9 27 18 25 20 0 0 37 45 44
2017 LP-02 17 25 25 13 17 0 2 43 31 158
2017 LP-03 23 26 16 22 12 0 0 49 35 57
2017 LP-04 40 13 20 7 20 0 0 53 27 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 4 14 28 30 24 0 0 18 54 282
2017 LP-01 5 9 25 36 25 0 0 14 61 44
2017 LP-02 2 16 28 28 24 0 1 18 53 158
2017 LP-03 5 16 28 25 26 0 0 21 51 57
2017 LP-04 20 7 20 27 27 0 0 27 53 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 17 31 29 9 10 0 3 50 20 277
2017 LP-01 19 26 21 19 16 0 0 44 35 43
2017 LP-02 15 33 28 6 12 0 5 50 20 155
2017 LP-03 22 29 34 9 5 2 0 51 14 56
2017 LP-04 20 40 33 7 0 0 0 60 7 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 9 20 27 17 25 1 1 30 42 282
2017 LP-01 7 23 25 16 27 2 0 30 44 44
2017 LP-02 8 16 30 18 26 1 1 24 45 158
2017 LP-03 12 26 19 14 24 2 2 40 40 57
2017 LP-04 20 20 27 13 20 0 0 40 33 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 21 27 19 21 0 1 32 41 281
2017 LP-01 7 14 27 22 30 0 0 21 52 44
2017 LP-02 11 20 28 22 18 0 1 31 40 158
2017 LP-03 7 32 18 16 25 0 2 40 42 56
2017 LP-04 27 13 27 7 27 0 0 40 33 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 11 18 32 21 18 0 0 29 39 282
2017 LP-01 9 16 29 25 21 0 0 25 45 44
2017 LP-02 9 18 34 22 18 0 0 27 39 158
2017 LP-03 12 21 32 19 16 0 0 33 35 57
2017 LP-04 33 13 20 13 20 0 0 47 33 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 22 30 23 15 10 0 0 52 25 283
2017 LP-01 25 30 18 9 18 0 0 55 27 44
2017 LP-02 16 31 25 18 10 0 1 47 28 159
2017 LP-03 30 26 21 17 5 0 0 56 23 57
2017 LP-04 40 33 20 0 7 0 0 73 7 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 39 30 16 8 5 1 2 71 13 282
2017 LP-01 50 16 18 7 7 2 0 67 14 44
2017 LP-02 36 32 14 10 4 1 3 71 14 158
2017 LP-03 35 35 15 5 5 2 2 73 11 57
2017 LP-04 40 40 20 0 0 0 0 80 0 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 46 28 13 6 6 1 1 75 12 283
2017 LP-01 43 23 16 9 9 0 0 66 18 44
2017 LP-02 43 30 14 6 6 0 2 74 12 159
2017 LP-03 44 34 10 7 2 4 0 80 9 57
2017 LP-04 67 27 0 0 7 0 0 93 7 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 29 33 23 10 4 0 1 63 14 282
2017 LP-01 43 18 25 11 2 0 0 61 14 44
2017 LP-02 27 34 23 12 3 0 1 62 15 158
2017 LP-03 25 44 19 4 7 2 0 70 10 57
2017 LP-04 33 27 20 7 13 0 0 60 20 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 50 22 15 7 5 0 1 73 12 282
2017 LP-01 50 18 23 4 5 0 0 68 9 44
2017 LP-02 46 23 15 8 7 0 1 70 15 158
2017 LP-03 53 28 10 5 2 0 2 82 7 57
2017 LP-04 80 7 0 13 0 0 0 87 13 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 68 15 5 5 6 0 2 84 11 282
2017 LP-01 66 18 9 0 7 0 0 84 7 44
2017 LP-02 61 15 6 7 8 0 3 79 15 158
2017 LP-03 81 11 4 4 2 0 0 91 5 57
2017 LP-04 87 7 0 7 0 0 0 93 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 44 34 14 5 2 0 1 78 7 281
2017 LP-01 48 32 18 0 2 0 0 79 2 44
2017 LP-02 47 33 11 6 2 0 1 81 8 157
2017 LP-03 32 38 25 5 0 0 0 70 5 57
2017 LP-04 47 33 0 20 0 0 0 80 20 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 53 22 9 9 7 0 1 75 16 283
2017 LP-01 59 14 7 11 9 0 0 73 20 44
2017 LP-02 48 25 9 9 8 0 1 73 17 159
2017 LP-03 53 23 11 9 5 0 0 75 14 57
2017 LP-04 73 27 0 0 0 0 0 100 0 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 52 18 8 3 1 0 18 85 5 282
2017 LP-01 62 20 0 0 0 0 18 100 0 44
2017 LP-02 55 13 10 1 2 0 20 85 3 158
2017 LP-03 37 26 12 9 0 0 15 75 10 57
2017 LP-04 40 33 7 7 0 0 13 85 8 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 46 29 14 6 1 0 3 78 7 282
2017 LP-01 45 25 21 4 2 0 2 72 7 44
2017 LP-02 44 31 13 6 2 0 3 78 8 158
2017 LP-03 58 24 7 7 0 2 2 85 7 57
2017 LP-04 13 53 27 0 0 0 7 71 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 77 10 7 1 3 0 2 89 4 283
2017 LP-01 41 18 25 2 14 0 0 59 16 44
2017 LP-02 80 11 4 1 2 0 2 93 3 159
2017 LP-03 90 5 2 2 0 0 2 96 2 57
2017 LP-04 93 7 0 0 0 0 0 100 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 52 31 11 3 2 0 1 83 6 282
2017 LP-01 50 32 11 0 7 0 0 82 7 44
2017 LP-02 48 34 12 4 1 0 1 82 6 158
2017 LP-03 58 28 7 5 2 0 0 86 7 57
2017 LP-04 87 7 7 0 0 0 0 93 0 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 2 13 43 26 16 0 0 15 42 283
2017 LP-01 2 11 36 25 25 0 0 14 50 44
2017 LP-02 1 14 42 27 14 1 0 16 42 159
2017 LP-03 7 9 46 26 12 0 0 16 38 57
2017 LP-04 0 20 40 20 20 0 0 20 40 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 13 29 44 10 4 0 0 15 41 279
2017 LP-01 23 29 34 14 0 0 0 14 52 44
2017 LP-02 11 28 45 11 4 0 0 15 39 157
2017 LP-03 13 30 45 7 5 0 0 12 43 56
2017 LP-04 0 33 53 7 7 0 0 13 33 15
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 22 18 12 14 5 1 30 70 282
2017 LP-01 16 14 16 21 29 5 0 17 83 44
2017 LP-02 30 20 18 13 12 7 1 32 68 159
2017 LP-03 31 32 22 7 9 0 0 31 69 56
2017 LP-04 27 13 27 13 7 13 0 31 69 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 24 186
2017 LP-01 43 35
2017 LP-02 23 99
2017 LP-03 18 38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 39 186
2017 LP-01 63 35
2017 LP-02 40 99
2017 LP-03 13 38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 12 186
2017 LP-01 14 35
2017 LP-02 13 99
2017 LP-03 10 38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LP 14 186
2017 LP-01 14 35
2017 LP-02 13 99
2017 LP-03 18 38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LP 10 186
2017 LP-01 12 35
2017 LP-02 14 99
2017 LP-03 0 38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LP 56 186
2017 LP-01 46 35
2017 LP-02 49 99
2017 LP-03 77 38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LP 4 46 22 7 5 15 184
2017 LP-01 3 32 28 9 6 23 35
2017 LP-02 3 47 22 6 7 16 97
2017 LP-03 5 52 21 11 3 8 38

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 8 20 14 24 26 2 7 31 54 187
2017 LP-01 12 14 8 29 28 6 3 28 62 35
2017 LP-02 8 24 16 22 22 1 6 35 48 99
2017 LP-03 5 21 12 28 23 0 10 29 58 39

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 1 8 9 15 57 1 9 10 80 186
2017 LP-01 0 9 3 29 57 0 3 9 88 35
2017 LP-02 1 9 8 14 59 1 7 11 80 98
2017 LP-03 3 8 16 10 51 0 13 12 70 39
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