2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 39 5 7 0 0 0 88 7 18
2017 LC-03 41 51 8 0 0 0 0 92 0 12
2014 LC 50 50 0 0 0 0 0 100 0 18
2014 LC-03 40 60 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 27 11 12 7 0 7 68 20 18
2017 LC-03 41 33 16 10 0 0 0 73 10 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 39 7 0 0 0 0 93 0 18
2017 LC-03 49 51 0 0 0 0 0 100 0 12
2014 LC 66 34 0 0 0 0 0 100 0 18
2014 LC-03 70 30 0 0 0 0 0 100 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 51 12 0 0 0 0 88 0 18
2017 LC-03 33 59 8 0 0 0 0 92 0 12
2014 LC 42 47 10 0 0 0 0 90 0 18
2014 LC-03 20 60 20 0 0 0 0 80 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 32 5 7 14 0 0 74 20 18
2017 LC-03 49 33 8 10 0 0 0 81 10 12
2014 LC 47 42 5 5 0 0 0 90 5 18
2014 LC-03 60 20 10 10 0 0 0 80 10 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 37 0 7 14 0 0 80 20 18
2017 LC-03 49 41 0 10 0 0 0 90 10 12
2014 LC 42 48 5 5 0 0 0 90 5 18
2014 LC-03 50 30 10 10 0 0 0 80 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 21 17 0 14 0 0 69 14 18
2017 LC-03 49 24 27 0 0 0 0 73 0 12
2014 LC 52 29 19 0 0 0 0 81 0 18
2014 LC-03 50 30 20 0 0 0 0 80 0 10
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 27 12 0 7 0 0 81 7 18
2017 LC-03 59 33 8 0 0 0 0 92 0 12
2014 LC 66 24 5 5 0 0 0 90 5 18
2014 LC-03 70 20 10 0 0 0 0 90 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 60 28 5 0 7 0 0 88 7 18
2017 LC-03 59 33 8 0 0 0 0 92 0 12
2014 LC 50 45 5 0 0 0 0 95 0 18
2014 LC-03 60 40 0 0 0 0 0 100 0 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 33 7 5 7 0 0 81 12 18
2017 LC-03 49 51 0 0 0 0 0 100 0 12
2014 LC 66 10 5 13 5 0 0 76 19 18
2014 LC-03 70 20 10 0 0 0 0 90 0 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 16 12 0 14 0 0 74 14 18
2017 LC-03 73 16 10 0 0 0 0 90 0 12
2014 LC 58 34 8 0 0 0 0 92 0 18
2014 LC-03 80 20 0 0 0 0 0 100 0 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 27 5 7 14 0 0 74 20 18
2017 LC-03 57 33 0 10 0 0 0 90 10 12
2014 LC 37 34 10 19 0 0 0 71 19 18
2014 LC-03 40 30 20 10 0 0 0 70 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 28 5 12 7 0 0 76 19 18
2017 LC-03 57 24 0 19 0 0 0 81 19 12
2014 LC 16 55 10 5 13 0 0 71 19 18
2014 LC-03 20 60 10 0 10 0 0 80 10 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 53 21 12 7 7 0 0 74 14 18
2017 LC-03 65 24 0 10 0 0 0 90 10 12
2014 LC 21 37 5 16 8 13 0 67 27 18
2014 LC-03 30 50 0 20 0 0 0 80 20 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 46 23 17 7 7 0 0 68 14 17
2017 LC-03 49 24 16 10 0 0 0 73 10 12
2014 LC 21 45 10 10 13 0 0 66 24 18
2014 LC-03 30 40 10 10 10 0 0 70 20 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 27 12 11 7 0 7 68 19 18
2017 LC-03 33 33 19 16 0 0 0 65 16 12
2014 LC 21 40 16 5 19 0 0 60 24 18
2014 LC-03 20 30 30 10 10 0 0 50 20 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 32 12 12 0 0 0 76 12 18
2017 LC-03 41 41 19 0 0 0 0 81 0 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 21 11 17 19 0 0 53 36 18
2017 LC-03 33 33 8 19 8 0 0 65 27 12
2014 LC 16 42 32 10 0 0 0 58 10 18
2014 LC-03 30 20 30 20 0 0 0 50 20 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 27 12 0 12 0 0 76 12 18
2017 LC-03 51 41 8 0 0 0 0 92 0 12
2014 LC 34 42 5 13 5 0 0 76 19 18
2014 LC-03 30 50 10 10 0 0 0 80 10 10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 53 27 7 13 0 0 0 80 13 15
2017 LC-03 55 27 9 9 0 0 0 82 9 11
2014 LC 13 63 13 13 0 0 0 75 13 16
2014 LC-03 20 50 10 20 0 0 0 70 20 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 28 0 7 7 0 0 86 14 18
2017 LC-03 65 24 0 0 10 0 0 90 10 12
2014 LC 66 34 0 0 0 0 0 100 0 18
2014 LC-03 60 40 0 0 0 0 0 100 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 69 11 0 0 20 0 0 80 20 18
2017 LC-03 73 16 0 0 10 0 0 90 10 12
2014 LC 87 13 0 0 0 0 0 100 0 18
2014 LC-03 90 10 0 0 0 0 0 100 0 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 27 0 5 14 0 7 80 20 18
2017 LC-03 49 41 0 0 10 0 0 90 10 12
2014 LC 21 53 10 16 0 0 0 74 16 18
2014 LC-03 20 40 20 20 0 0 0 60 20 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 45 0 0 0 0 0 100 0 18
2017 LC-03 49 51 0 0 0 0 0 100 0 12
2014 LC 42 58 0 0 0 0 0 100 0 18
2014 LC-03 30 70 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 71 23 7 0 0 0 0 93 0 18
2017 LC-03 65 35 0 0 0 0 0 100 0 12
2014 LC 63 37 0 0 0 0 0 100 0 18
2014 LC-03 40 60 0 0 0 0 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 16 5 17 14 0 0 64 31 18
2017 LC-03 57 24 0 19 0 0 0 81 19 12
2014 LC 10 52 5 32 0 0 0 63 32 18
2014 LC-03 20 50 10 20 0 0 0 70 20 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 32 11 0 26 0 5 62 27 18
2017 LC-03 33 33 16 0 10 0 8 71 11 12
2014 LC 10 50 21 5 8 0 5 64 14 18
2014 LC-03 20 40 20 10 0 0 10 67 11 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 39 7 0 7 0 0 86 7 18
2017 LC-03 49 41 10 0 0 0 0 90 0 12
2014 LC 37 40 10 13 0 0 0 76 13 18
2014 LC-03 40 50 10 0 0 0 0 90 0 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 44 17 7 0 0 0 76 7 18
2017 LC-03 33 41 16 10 0 0 0 73 10 12
2014 LC 31 45 19 5 0 0 0 76 5 18
2014 LC-03 50 30 20 0 0 0 0 80 0 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 37 5 12 7 0 7 74 20 18
2017 LC-03 33 49 0 8 10 0 0 81 19 12
2014 LC 26 53 0 21 0 0 0 79 21 18
2014 LC-03 40 30 0 30 0 0 0 70 30 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 27 17 0 14 0 0 69 14 18
2017 LC-03 49 33 19 0 0 0 0 81 0 12

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 32 7 17 5 0 7 68 24 18
2017 LC-03 33 41 0 19 8 0 0 73 27 12
2014 LC 26 40 5 16 13 0 0 66 29 18
2014 LC-03 30 40 0 20 10 0 0 70 30 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 11 5 5 23 0 51 32 57 18
2017 LC-03 8 16 8 8 19 0 41 41 45 12
2014 LC 5 10 5 13 34 0 31 23 69 18
2014 LC-03 0 20 10 0 50 0 20 25 63 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 0 37 23 12 28 0 0 37 40 18
2017 LC-03 0 41 24 8 27 0 0 41 35 12
2014 LC 16 16 13 26 29 0 0 31 55 18
2014 LC-03 20 10 10 20 40 0 0 30 60 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 44 17 7 0 5 0 75 7 18
2017 LC-03 41 33 19 0 0 8 0 80 0 12
2014 LC 40 26 5 0 13 10 5 78 16 18
2014 LC-03 30 30 10 0 0 20 10 86 0 10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LC 31 53 16 18
2017 LC-03 27 57 16 12
2014 LC 34 26 40 18
2014 LC-03 20 30 50 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 28 0 7 0 0 0 93 7 18
2017 LC-03 65 35 0 0 0 0 0 100 0 12
2014 LC 60 40 0 0 0 0 0 100 0 18
2014 LC-03 60 40 0 0 0 0 0 100 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 28 23 0 7 0 0 71 7 18
2017 LC-03 49 33 19 0 0 0 0 81 0 12
2014 LC 31 53 16 0 0 0 0 84 0 18
2014 LC-03 50 30 20 0 0 0 0 80 0 10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 17 16 43 11 0 7 57 26 18
2017 LC-03 0 27 24 33 16 0 0 49 27 12
2014 LC 5 10 31 40 5 0 8 49 17 18
2014 LC-03 10 20 30 40 0 0 0 40 30 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 5 28 27 27 0 7 57 13 18
2017 LC-03 0 8 43 24 24 0 0 49 8 12
2014 LC 5 5 16 37 29 0 8 71 11 18
2014 LC-03 10 10 10 50 20 0 0 70 20 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 6 30 34 11 0 7 48 20 17
2017 LC-03 0 9 47 35 9 0 0 44 9 11
2014 LC 21 29 21 16 5 0 8 23 54 18
2014 LC-03 40 30 0 30 0 0 0 30 70 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 0 7 27 49 11 0 7 64 7 18
2017 LC-03 0 10 24 49 16 0 0 65 10 12
2014 LC 0 21 50 24 5 0 0 29 21 18
2014 LC-03 0 40 30 30 0 0 0 30 40 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 26 11 27 32 5 0 0 37 36 18
2017 LC-03 19 8 24 41 8 0 0 49 27 12
2014 LC 10 50 29 10 0 0 0 10 60 18
2014 LC-03 20 60 10 10 0 0 0 10 80 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 16 39 27 5 0 7 34 24 18
2017 LC-03 0 16 43 33 8 0 0 41 16 12
2014 LC 16 16 21 10 29 0 8 43 34 18
2014 LC-03 30 30 20 10 10 0 0 20 60 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 19 11 27 37 0 0 7 40 32 18
2017 LC-03 10 16 33 41 0 0 0 41 27 12
2014 LC 16 29 55 0 0 0 0 0 45 18
2014 LC-03 30 30 40 0 0 0 0 0 60 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 69 11 0 7 7 0 7 86 14 18
2017 LC-03 81 8 0 10 0 0 0 90 10 12
2014 LC 66 26 0 0 8 0 0 92 8 18
2014 LC-03 80 20 0 0 0 0 0 100 0 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 16 5 7 14 0 0 74 20 18
2017 LC-03 65 24 0 10 0 0 0 90 10 12
2014 LC 53 42 0 5 0 0 0 95 5 18
2014 LC-03 60 40 0 0 0 0 0 100 0 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 11 24 0 0 0 0 76 0 18
2017 LC-03 73 16 10 0 0 0 0 90 0 12
2014 LC 50 45 5 0 0 0 0 95 0 18
2014 LC-03 50 40 10 0 0 0 0 90 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 23 19 0 0 0 0 81 0 18
2017 LC-03 65 24 10 0 0 0 0 90 0 12
2014 LC 66 29 5 0 0 0 0 95 0 18
2014 LC-03 70 20 10 0 0 0 0 90 0 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 53 27 0 7 14 0 0 80 20 18
2017 LC-03 65 24 0 10 0 0 0 90 10 12
2014 LC 58 34 8 0 0 0 0 92 0 18
2014 LC-03 70 30 0 0 0 0 0 100 0 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 21 0 0 14 0 7 86 14 18
2017 LC-03 65 24 0 0 10 0 0 90 10 12
2014 LC 45 50 5 0 0 0 0 95 0 18
2014 LC-03 40 50 10 0 0 0 0 90 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 71 29 0 0 0 0 0 100 0 18
2017 LC-03 73 27 0 0 0 0 0 100 0 12
2014 LC 95 5 0 0 0 0 0 100 0 18
2014 LC-03 100 0 0 0 0 0 0 100 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 71 16 7 7 0 0 0 86 7 18
2017 LC-03 81 8 10 0 0 0 0 90 0 12
2014 LC 95 0 0 0 0 5 0 100 0 18
2014 LC-03 100 0 0 0 0 0 0 100 0 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 21 0 7 7 0 0 86 14 18
2017 LC-03 73 16 0 10 0 0 0 90 10 12
2014 LC 60 40 0 0 0 0 0 100 0 18
2014 LC-03 70 30 0 0 0 0 0 100 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 11 16 7 14 5 11 57 24 18
2017 LC-03 41 8 16 10 0 8 16 65 14 12
2014 LC 47 19 5 13 0 5 10 78 16 18
2014 LC-03 60 0 10 10 0 0 20 75 13 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 43 5 7 14 0 0 74 20 18
2017 LC-03 41 49 0 10 0 0 0 90 10 12
2014 LC 26 55 0 19 0 0 0 81 19 18
2014 LC-03 20 70 0 10 0 0 0 90 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 48 7 7 0 0 7 86 7 18
2017 LC-03 33 57 0 10 0 0 0 90 10 12
2014 LC 60 21 5 13 0 0 0 81 13 18
2014 LC-03 70 10 10 10 0 0 0 80 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 37 0 12 7 0 7 80 20 18
2017 LC-03 41 49 0 10 0 0 0 90 10 12
2014 LC 63 37 0 0 0 0 0 100 0 18
2014 LC-03 60 40 0 0 0 0 0 100 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 77 11 0 5 7 0 0 88 12 18
2017 LC-03 92 8 0 0 0 0 0 100 0 12
2014 LC 71 24 5 0 0 0 0 95 0 18
2014 LC-03 80 10 10 0 0 0 0 90 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 79 11 0 5 5 0 0 89 11 18
2017 LC-03 76 16 0 0 8 0 0 92 8 12
2014 LC 79 16 0 0 5 0 0 95 5 18
2014 LC-03 80 10 0 0 10 0 0 90 10 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 84 11 0 5 0 0 0 95 5 18
2017 LC-03 84 8 0 8 0 0 0 92 8 12
2014 LC 84 5 5 5 0 0 0 90 5 18
2014 LC-03 90 0 0 10 0 0 0 90 10 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 95 5 0 0 0 0 0 100 0 18
2017 LC-03 92 8 0 0 0 0 0 100 0 12
2014 LC 84 10 0 0 0 0 5 100 0 18
2014 LC-03 100 0 0 0 0 0 0 100 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 84 11 5 0 0 0 0 95 0 18
2017 LC-03 92 8 0 0 0 0 0 100 0 12
2014 LC 69 21 5 0 0 0 5 94 0 18
2014 LC-03 80 20 0 0 0 0 0 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 89 11 0 0 0 0 0 100 0 18
2017 LC-03 92 8 0 0 0 0 0 100 0 12
2014 LC 74 26 0 0 0 0 0 100 0 18
2014 LC-03 70 30 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 32 0 0 20 0 0 80 20 18
2017 LC-03 57 33 0 0 10 0 0 90 10 12
2014 LC 21 47 8 10 0 13 0 79 12 18
2014 LC-03 20 60 0 10 0 10 0 89 11 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 21 0 0 20 0 0 80 20 18
2017 LC-03 73 16 0 0 10 0 0 90 10 12
2014 LC 66 19 10 0 5 0 0 84 5 18
2014 LC-03 80 0 10 0 10 0 0 80 10 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC-03 0 100 12
2014 LC 0 100 18
2014 LC-03 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 16 12 0 14 11 0 71 15 18
2017 LC-03 57 16 10 0 0 16 0 88 0 12
2014 LC 31 16 5 8 0 40 0 78 13 18
2014 LC-03 40 10 10 0 0 40 0 83 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 53 27 7 0 14 0 0 80 14 18
2017 LC-03 65 24 10 0 0 0 0 90 0 12
2014 LC 71 16 8 5 0 0 0 87 5 18
2014 LC-03 90 0 0 10 0 0 0 90 10 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC-03 0 100 12
2014 LC 0 100 18
2014 LC-03 0 100 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 7 0 0 0 0 64 100 0 18
2017 LC-03 24 10 0 0 0 0 65 100 0 12
2014 LC 13 24 0 0 0 0 63 100 0 18
2014 LC-03 10 0 0 0 0 0 90 100 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 28 22 11 14 7 6 11 61 26 17
2017 LC-03 35 18 9 11 0 9 18 73 15 11
2014 LC 10 16 16 13 0 5 40 47 24 18
2014 LC-03 20 20 10 10 0 0 40 67 17 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 16 12 14 0 0 0 58 67 0 18
2017 LC-03 24 8 10 0 0 0 57 76 0 12
2014 LC 10 13 13 0 0 0 63 64 0 18
2014 LC-03 10 10 0 0 0 0 80 100 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 5 0 7 14 0 43 65 35 18
2017 LC-03 41 8 0 10 0 0 41 83 17 12
2014 LC 10 13 13 0 0 0 63 64 0 18
2014 LC-03 20 0 0 0 0 0 80 100 0 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 33 5 7 7 0 0 81 14 18
2017 LC-03 49 43 8 0 0 0 0 92 0 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 16 5 7 7 0 0 81 14 18
2017 LC-03 76 16 8 0 0 0 0 92 0 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 27 5 12 14 0 0 69 26 18
2017 LC-03 57 24 8 10 0 0 0 81 10 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 43 5 7 14 0 0 74 20 18
2017 LC-03 41 41 8 10 0 0 0 81 10 12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 16 11 12 51 0 0 27 63 18
2017 LC-03 16 16 16 19 33 0 0 33 51 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 27 17 32 19 0 0 32 51 18
2017 LC-03 8 33 8 33 19 0 0 41 51 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 16 33 5 14 5 0 45 20 18
2017 LC-03 33 16 24 8 10 8 0 53 20 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 0 37 27 17 19 0 0 37 36 18
2017 LC-03 0 49 33 10 8 0 0 49 19 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 0 32 28 21 19 0 0 32 40 18
2017 LC-03 0 41 16 33 10 0 0 41 43 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 21 39 17 12 0 0 32 29 18
2017 LC-03 16 24 24 27 8 0 0 41 35 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 32 11 7 7 0 0 76 14 18
2017 LC-03 41 33 16 10 0 0 0 73 10 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 33 37 12 5 7 5 0 75 13 18
2017 LC-03 33 33 19 8 0 8 0 71 9 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 27 17 0 7 0 0 76 7 18
2017 LC-03 49 33 19 0 0 0 0 81 0 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 17 43 16 19 5 0 0 60 24 18
2017 LC-03 8 65 8 10 8 0 0 73 19 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 16 17 0 14 5 0 67 14 18
2017 LC-03 65 16 10 0 0 8 0 89 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 69 5 12 0 14 0 0 74 14 18
2017 LC-03 81 8 10 0 0 0 0 90 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 0 21 7 14 0 0 58 20 18
2017 LC-03 65 0 24 10 0 0 0 65 10 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 5 17 0 14 0 0 69 14 18
2017 LC-03 73 8 19 0 0 0 0 81 0 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 40 21 28 5 5 0 0 61 11 18
2017 LC-03 24 24 43 8 0 0 0 49 8 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 56 32 7 5 0 0 0 88 5 18
2017 LC-03 49 41 10 0 0 0 0 90 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 88 12 0 0 0 0 0 100 0 18
2017 LC-03 81 19 0 0 0 0 0 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 68 16 16 0 0 0 0 84 0 18
2017 LC-03 51 24 24 0 0 0 0 76 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 11 49 24 11 0 0 16 35 18
2017 LC-03 8 16 41 27 8 0 0 24 35 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 7 63 17 0 0 0 17 20 17
2017 LC-03 9 11 62 18 0 0 0 18 20 11
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 11 21 16 45 0 0 7 93 18
2017 LC-03 10 16 33 8 33 0 0 10 90 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 0 17
2017 LC-03 0 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 68 17
2017 LC-03 73 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 17 17
2017 LC-03 18 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LC 13 17
2017 LC-03 9 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LC 0 17
2017 LC-03 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LC 59 17
2017 LC-03 64 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LC 6 42 26 6 6 14 16
2017 LC-03 0 60 20 0 10 10 10

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 23 17 11 23 20 0 6 42 46 17
2017 LC-03 27 27 9 27 0 0 9 60 30 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 6 6 11 60 0 6 18 76 17
2017 LC-03 9 9 9 18 45 0 9 20 70 11
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