2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 42 7 6 1 0 0 86 7 154
2017 3 to 10 years in current department or agency 40 43 9 6 3 0 0 82 9 310
2017 11 to 20 years in current department or agency 39 41 9 8 4 0 0 79 11 159
2017 More than 20 years in current department or agency 36 55 3 2 3 0 0 91 5 36
2014 Less than 3 years in current department or agency 48 40 6 4 2 0 0 88 6 131
2014 3 to 10 years in current department or agency 42 38 10 8 3 0 0 80 10 342
2014 11 to 20 years in current department or agency 37 44 7 8 4 0 0 81 12 144
2014 More than 20 years in current department or agency 49 39 2 5 5 0 0 88 10 43

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 37 13 5 6 1 0 77 11 154
2017 3 to 10 years in current department or agency 28 38 11 13 10 0 0 66 23 309
2017 11 to 20 years in current department or agency 20 39 12 11 18 0 0 59 29 159
2017 More than 20 years in current department or agency 26 32 5 8 29 0 0 58 37 36

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 32 5 3 0 0 0 92 3 152
2017 3 to 10 years in current department or agency 56 34 7 2 2 0 0 89 4 309
2017 11 to 20 years in current department or agency 61 32 5 1 1 0 0 93 2 158
2017 More than 20 years in current department or agency 68 30 0 0 2 0 0 98 2 36
2014 Less than 3 years in current department or agency 75 21 2 2 1 0 0 96 2 131
2014 3 to 10 years in current department or agency 66 27 5 1 1 0 0 93 1 342
2014 11 to 20 years in current department or agency 74 19 3 2 1 0 0 93 4 144
2014 More than 20 years in current department or agency 83 14 0 2 0 0 0 98 2 43

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 38 7 2 2 1 0 89 4 152
2017 3 to 10 years in current department or agency 43 41 8 4 4 0 0 85 8 308
2017 11 to 20 years in current department or agency 41 42 9 6 2 0 0 83 8 158
2017 More than 20 years in current department or agency 38 50 5 3 3 0 0 88 6 36
2014 Less than 3 years in current department or agency 61 29 2 6 2 0 0 90 9 131
2014 3 to 10 years in current department or agency 43 39 10 5 2 0 0 82 8 342
2014 11 to 20 years in current department or agency 45 40 10 3 4 0 0 84 6 144
2014 More than 20 years in current department or agency 45 41 7 7 0 0 0 86 7 43

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 31 7 6 5 2 0 82 11 153
2017 3 to 10 years in current department or agency 33 32 16 9 10 0 0 65 19 310
2017 11 to 20 years in current department or agency 25 36 20 11 7 1 0 62 18 159
2017 More than 20 years in current department or agency 22 33 11 14 20 0 0 55 34 36
2014 Less than 3 years in current department or agency 48 30 10 9 3 0 0 78 12 130
2014 3 to 10 years in current department or agency 29 37 12 14 7 1 0 66 22 342
2014 11 to 20 years in current department or agency 26 37 14 15 7 1 0 64 22 142
2014 More than 20 years in current department or agency 35 38 10 14 3 0 0 74 17 43

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 31 6 5 5 2 0 84 9 153
2017 3 to 10 years in current department or agency 34 31 17 10 9 0 0 64 18 310
2017 11 to 20 years in current department or agency 27 40 11 12 10 1 0 67 22 159
2017 More than 20 years in current department or agency 16 38 11 14 20 0 0 55 34 36
2014 Less than 3 years in current department or agency 50 31 7 8 3 0 0 82 11 130
2014 3 to 10 years in current department or agency 30 35 13 13 9 1 0 65 22 342
2014 11 to 20 years in current department or agency 26 37 13 16 8 0 0 63 24 143
2014 More than 20 years in current department or agency 35 36 14 9 5 0 0 71 14 43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 20 14 9 5 8 1 69 16 153
2017 3 to 10 years in current department or agency 32 26 15 11 11 4 1 61 23 310
2017 11 to 20 years in current department or agency 29 29 20 8 11 3 0 60 19 158
2017 More than 20 years in current department or agency 22 22 16 6 23 5 6 50 32 36
2014 Less than 3 years in current department or agency 45 21 12 10 8 3 0 69 19 131
2014 3 to 10 years in current department or agency 35 23 15 13 11 4 1 60 24 342
2014 11 to 20 years in current department or agency 35 27 8 11 8 7 2 69 22 143
2014 More than 20 years in current department or agency 47 35 6 7 5 0 0 81 12 43
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 25 8 5 3 2 0 84 8 154
2017 3 to 10 years in current department or agency 44 25 11 9 8 2 1 72 17 310
2017 11 to 20 years in current department or agency 43 32 10 5 8 1 1 76 13 159
2017 More than 20 years in current department or agency 28 32 23 3 15 0 0 60 18 36
2014 Less than 3 years in current department or agency 64 22 5 5 2 1 1 88 7 131
2014 3 to 10 years in current department or agency 44 25 8 12 8 3 2 72 20 342
2014 11 to 20 years in current department or agency 45 28 10 8 7 1 1 75 15 144
2014 More than 20 years in current department or agency 52 24 12 0 10 2 0 78 10 43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 28 6 7 3 2 1 84 10 152
2017 3 to 10 years in current department or agency 36 30 13 12 8 0 1 66 21 310
2017 11 to 20 years in current department or agency 36 33 9 9 11 1 0 70 21 159
2017 More than 20 years in current department or agency 26 31 9 17 17 0 0 57 34 36
2014 Less than 3 years in current department or agency 49 33 10 4 2 0 1 84 6 131
2014 3 to 10 years in current department or agency 35 28 10 13 11 2 1 65 25 341
2014 11 to 20 years in current department or agency 38 31 8 12 9 1 1 71 21 144
2014 More than 20 years in current department or agency 43 34 8 3 10 2 0 79 13 43

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 18 11 7 5 0 0 77 12 154
2017 3 to 10 years in current department or agency 48 21 11 8 10 0 1 70 19 309
2017 11 to 20 years in current department or agency 43 34 8 7 9 0 0 77 15 159
2017 More than 20 years in current department or agency 36 30 11 9 14 0 0 66 23 36
2014 Less than 3 years in current department or agency 59 27 6 5 2 1 0 87 7 131
2014 3 to 10 years in current department or agency 46 28 10 8 8 0 1 74 16 342
2014 11 to 20 years in current department or agency 47 30 10 8 4 0 0 78 12 144
2014 More than 20 years in current department or agency 57 23 9 3 8 0 0 81 10 43

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 26 6 5 2 5 1 86 8 154
2017 3 to 10 years in current department or agency 39 29 13 7 7 4 0 71 15 310
2017 11 to 20 years in current department or agency 28 36 17 7 8 4 0 67 15 159
2017 More than 20 years in current department or agency 28 33 14 8 15 2 0 62 24 36
2014 Less than 3 years in current department or agency 56 24 8 3 1 8 0 87 4 131
2014 3 to 10 years in current department or agency 40 28 14 8 7 3 0 70 15 342
2014 11 to 20 years in current department or agency 32 31 15 12 6 3 1 65 20 144
2014 More than 20 years in current department or agency 32 37 13 5 10 2 0 71 16 43

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 29 9 7 5 1 0 79 12 153
2017 3 to 10 years in current department or agency 35 28 13 12 11 1 0 64 23 310
2017 11 to 20 years in current department or agency 24 33 11 17 14 1 0 58 32 159
2017 More than 20 years in current department or agency 16 25 22 14 21 3 0 43 35 36
2014 Less than 3 years in current department or agency 52 32 9 4 1 1 0 85 5 131
2014 3 to 10 years in current department or agency 30 31 14 13 11 1 0 61 25 342
2014 11 to 20 years in current department or agency 24 30 15 18 13 0 0 55 30 144
2014 More than 20 years in current department or agency 22 35 15 13 13 2 0 58 27 43

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 29 12 9 8 5 0 69 18 153
2017 3 to 10 years in current department or agency 22 29 18 14 14 3 0 53 28 310
2017 11 to 20 years in current department or agency 15 31 16 20 14 4 0 47 35 159
2017 More than 20 years in current department or agency 12 30 8 23 23 5 0 44 48 36
2014 Less than 3 years in current department or agency 38 35 12 9 1 4 1 77 10 130
2014 3 to 10 years in current department or agency 20 25 15 19 14 6 0 48 36 341
2014 11 to 20 years in current department or agency 17 29 15 26 11 3 0 47 38 144
2014 More than 20 years in current department or agency 8 41 25 7 17 3 0 51 24 43

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 12 10 6 11 0 68 18 154
2017 3 to 10 years in current department or agency 23 26 17 14 15 5 0 52 30 310
2017 11 to 20 years in current department or agency 19 27 15 13 20 6 0 49 36 159
2017 More than 20 years in current department or agency 14 24 14 22 27 0 0 38 49 36
2014 Less than 3 years in current department or agency 37 33 11 8 1 10 0 78 10 131
2014 3 to 10 years in current department or agency 19 23 18 13 20 7 0 45 36 341
2014 11 to 20 years in current department or agency 15 20 13 24 20 7 0 38 47 144
2014 More than 20 years in current department or agency 8 36 22 14 15 5 0 47 31 43

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 38 10 10 6 3 0 73 17 152
2017 3 to 10 years in current department or agency 15 29 14 25 14 2 0 45 40 308
2017 11 to 20 years in current department or agency 14 28 14 20 22 2 0 43 43 159
2017 More than 20 years in current department or agency 14 27 14 21 24 0 0 41 44 35
2014 Less than 3 years in current department or agency 33 35 19 7 2 5 0 71 9 131
2014 3 to 10 years in current department or agency 15 29 16 19 17 3 0 46 37 341
2014 11 to 20 years in current department or agency 14 28 19 22 15 2 0 43 37 144
2014 More than 20 years in current department or agency 11 39 14 22 14 0 0 50 36 43
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 30 15 10 6 1 0 68 17 154
2017 3 to 10 years in current department or agency 20 35 15 15 13 0 1 57 28 310
2017 11 to 20 years in current department or agency 18 35 15 14 18 0 0 53 32 159
2017 More than 20 years in current department or agency 30 27 14 6 23 0 0 57 29 36
2014 Less than 3 years in current department or agency 35 41 14 7 3 0 0 76 10 131
2014 3 to 10 years in current department or agency 21 32 16 16 16 0 0 53 31 342
2014 11 to 20 years in current department or agency 14 42 12 15 17 0 0 56 32 144
2014 More than 20 years in current department or agency 25 45 11 6 9 0 3 72 16 43

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 37 9 6 4 1 0 81 10 153
2017 3 to 10 years in current department or agency 30 41 12 12 4 1 1 72 16 310
2017 11 to 20 years in current department or agency 32 40 13 10 5 0 0 72 15 158
2017 More than 20 years in current department or agency 28 41 11 12 9 0 0 69 21 36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 16 12 11 13 32 2 46 37 154
2017 3 to 10 years in current department or agency 9 20 15 20 22 14 2 33 50 310
2017 11 to 20 years in current department or agency 6 13 17 27 23 13 1 22 58 159
2017 More than 20 years in current department or agency 3 8 12 37 25 17 0 13 74 36
2014 Less than 3 years in current department or agency 10 17 16 17 6 28 7 41 35 131
2014 3 to 10 years in current department or agency 7 18 16 22 23 13 1 28 53 342
2014 11 to 20 years in current department or agency 6 15 23 17 21 18 1 27 46 144
2014 More than 20 years in current department or agency 9 34 21 27 7 3 0 44 35 43

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 33 15 5 5 1 1 75 10 153
2017 3 to 10 years in current department or agency 32 34 11 13 10 0 1 66 23 307
2017 11 to 20 years in current department or agency 31 41 8 9 11 0 0 72 21 159
2017 More than 20 years in current department or agency 28 29 15 12 17 0 0 57 29 36
2014 Less than 3 years in current department or agency 49 30 12 6 1 1 1 80 8 131
2014 3 to 10 years in current department or agency 35 32 10 13 10 0 1 67 23 342
2014 11 to 20 years in current department or agency 33 38 10 8 9 1 0 72 18 144
2014 More than 20 years in current department or agency 47 29 5 7 10 2 0 78 17 43

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 0 19 0 0 6 22 73 0 14
2017 3 to 10 years in current department or agency 49 23 8 5 4 3 8 81 10 53
2017 11 to 20 years in current department or agency 22 30 17 18 9 4 0 55 28 25
2017 More than 20 years in current department or agency 8 41 0 17 27 0 8 53 47 12
2014 Less than 3 years in current department or agency 21 32 12 6 7 0 22 68 17 15
2014 3 to 10 years in current department or agency 25 41 4 6 2 10 11 84 11 44
2014 11 to 20 years in current department or agency 27 43 4 8 12 0 6 75 21 28
2014 More than 20 years in current department or agency 9 61 5 11 7 0 7 76 20 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 34 7 10 6 3 2 76 17 154
2017 3 to 10 years in current department or agency 26 33 11 20 9 1 0 59 30 310
2017 11 to 20 years in current department or agency 20 41 12 16 7 4 0 64 24 159
2017 More than 20 years in current department or agency 20 24 28 8 17 3 0 46 25 36
2014 Less than 3 years in current department or agency 42 37 9 9 1 1 2 81 10 131
2014 3 to 10 years in current department or agency 23 40 11 17 8 1 0 64 25 342
2014 11 to 20 years in current department or agency 20 41 18 12 8 1 0 62 20 144
2014 More than 20 years in current department or agency 23 53 14 5 5 0 0 76 10 43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 28 8 10 5 18 2 71 19 153
2017 3 to 10 years in current department or agency 25 24 14 14 11 11 1 55 28 310
2017 11 to 20 years in current department or agency 20 29 10 17 14 9 0 55 34 159
2017 More than 20 years in current department or agency 16 24 19 6 29 6 0 43 37 36
2014 Less than 3 years in current department or agency 39 22 12 8 4 12 2 71 14 131
2014 3 to 10 years in current department or agency 22 27 15 14 11 10 1 54 28 341
2014 11 to 20 years in current department or agency 19 29 13 14 13 11 0 55 31 144
2014 More than 20 years in current department or agency 24 44 19 3 8 3 0 70 10 43

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 37 11 13 6 0 1 70 19 154
2017 3 to 10 years in current department or agency 27 38 9 16 9 0 1 65 25 310
2017 11 to 20 years in current department or agency 25 40 10 15 10 0 0 65 25 158
2017 More than 20 years in current department or agency 17 42 5 22 15 0 0 59 36 36
2014 Less than 3 years in current department or agency 38 37 12 9 5 0 0 75 14 131
2014 3 to 10 years in current department or agency 24 39 10 17 10 0 0 63 27 342
2014 11 to 20 years in current department or agency 19 38 14 19 9 0 0 58 28 144
2014 More than 20 years in current department or agency 34 37 7 17 5 0 0 72 22 43

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 35 8 6 1 0 0 85 6 154
2017 3 to 10 years in current department or agency 54 31 7 6 2 0 0 85 8 310
2017 11 to 20 years in current department or agency 52 31 11 4 2 0 0 83 7 158
2017 More than 20 years in current department or agency 44 47 0 6 3 0 0 91 9 36
2014 Less than 3 years in current department or agency 60 28 6 5 2 0 0 88 6 130
2014 3 to 10 years in current department or agency 47 36 10 5 1 0 0 83 6 342
2014 11 to 20 years in current department or agency 44 39 6 7 3 0 0 83 10 143
2014 More than 20 years in current department or agency 71 27 2 0 0 0 0 98 0 43

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 36 5 6 0 0 0 88 6 154
2017 3 to 10 years in current department or agency 61 26 5 5 3 0 0 87 8 310
2017 11 to 20 years in current department or agency 60 26 6 5 2 0 0 86 8 158
2017 More than 20 years in current department or agency 51 41 3 3 3 0 0 91 6 36
2014 Less than 3 years in current department or agency 63 27 4 5 2 0 0 89 6 131
2014 3 to 10 years in current department or agency 54 34 6 3 3 0 0 87 6 342
2014 11 to 20 years in current department or agency 49 39 5 4 4 0 0 88 7 144
2014 More than 20 years in current department or agency 77 20 2 0 0 0 0 98 0 43

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 26 14 10 5 7 0 69 16 154
2017 3 to 10 years in current department or agency 18 31 13 18 19 1 0 49 38 310
2017 11 to 20 years in current department or agency 12 32 14 15 25 1 0 45 41 159
2017 More than 20 years in current department or agency 12 29 8 28 20 0 3 42 50 36
2014 Less than 3 years in current department or agency 27 38 14 9 5 6 1 69 15 131
2014 3 to 10 years in current department or agency 16 28 16 22 17 2 0 45 39 341
2014 11 to 20 years in current department or agency 14 33 14 17 18 3 0 49 36 144
2014 More than 20 years in current department or agency 23 36 13 17 10 0 0 60 27 43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 22 15 11 14 8 2 55 29 154
2017 3 to 10 years in current department or agency 14 23 12 17 31 1 3 38 49 310
2017 11 to 20 years in current department or agency 10 23 13 17 36 1 1 34 53 159
2017 More than 20 years in current department or agency 22 14 15 8 38 0 3 37 47 36
2014 Less than 3 years in current department or agency 20 25 13 16 12 6 9 52 32 131
2014 3 to 10 years in current department or agency 14 16 14 16 34 3 3 32 53 340
2014 11 to 20 years in current department or agency 10 18 14 23 32 0 2 30 57 144
2014 More than 20 years in current department or agency 12 27 18 21 15 0 7 41 39 43

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 37 15 8 3 0 1 74 10 153
2017 3 to 10 years in current department or agency 27 41 10 13 9 0 0 68 22 309
2017 11 to 20 years in current department or agency 27 37 11 12 12 1 0 64 25 156
2017 More than 20 years in current department or agency 23 38 11 15 14 0 0 61 28 36
2014 Less than 3 years in current department or agency 31 46 8 9 4 1 1 78 14 131
2014 3 to 10 years in current department or agency 19 38 13 17 14 0 0 56 31 341
2014 11 to 20 years in current department or agency 19 42 11 13 14 0 0 62 27 144
2014 More than 20 years in current department or agency 20 49 9 10 13 0 0 69 23 43

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 31 16 7 4 0 0 73 11 153
2017 3 to 10 years in current department or agency 28 34 18 12 8 0 0 63 19 309
2017 11 to 20 years in current department or agency 29 33 18 6 12 1 0 63 18 158
2017 More than 20 years in current department or agency 22 25 21 18 12 0 3 48 30 36
2014 Less than 3 years in current department or agency 45 35 8 9 3 0 0 80 12 129
2014 3 to 10 years in current department or agency 26 36 14 15 10 0 0 62 25 342
2014 11 to 20 years in current department or agency 23 41 15 8 14 0 0 63 22 144
2014 More than 20 years in current department or agency 34 36 12 8 11 0 0 70 18 42

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 37 13 5 5 0 0 78 10 153
2017 3 to 10 years in current department or agency 25 38 13 14 9 0 0 63 23 308
2017 11 to 20 years in current department or agency 21 41 11 14 11 1 1 64 25 158
2017 More than 20 years in current department or agency 28 36 2 11 23 0 0 64 34 36
2014 Less than 3 years in current department or agency 44 37 7 8 2 0 1 82 11 131
2014 3 to 10 years in current department or agency 25 38 14 13 10 0 0 63 23 341
2014 11 to 20 years in current department or agency 22 40 13 12 12 0 0 62 25 144
2014 More than 20 years in current department or agency 30 40 8 12 10 0 0 70 22 43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 32 18 8 4 4 1 68 13 154
2017 3 to 10 years in current department or agency 19 30 24 13 12 2 0 50 26 310
2017 11 to 20 years in current department or agency 15 36 16 14 14 5 1 54 29 159
2017 More than 20 years in current department or agency 13 36 14 17 21 0 0 49 37 36

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 28 11 9 6 0 2 73 16 154
2017 3 to 10 years in current department or agency 31 30 13 14 11 0 1 62 25 310
2017 11 to 20 years in current department or agency 34 32 9 13 10 1 1 67 23 158
2017 More than 20 years in current department or agency 25 40 12 9 14 0 0 65 23 36
2014 Less than 3 years in current department or agency 54 26 9 7 3 0 1 80 11 131
2014 3 to 10 years in current department or agency 36 28 12 14 10 0 1 64 24 342
2014 11 to 20 years in current department or agency 29 36 14 14 7 0 0 65 21 144
2014 More than 20 years in current department or agency 40 33 5 12 10 0 0 73 22 43

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 7 17 12 24 6 16 33 45 153
2017 3 to 10 years in current department or agency 13 16 7 14 36 3 11 34 58 310
2017 11 to 20 years in current department or agency 10 18 14 13 32 1 12 32 52 158
2017 More than 20 years in current department or agency 18 13 12 5 38 0 14 36 51 36
2014 Less than 3 years in current department or agency 11 16 12 19 23 3 16 34 52 131
2014 3 to 10 years in current department or agency 9 12 11 17 37 2 13 24 63 342
2014 11 to 20 years in current department or agency 7 11 8 21 39 1 13 20 70 144
2014 More than 20 years in current department or agency 14 15 13 15 26 0 17 34 50 43

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 40 17 6 6 1 0 71 12 154
2017 3 to 10 years in current department or agency 19 33 22 16 8 0 1 53 25 310
2017 11 to 20 years in current department or agency 21 36 16 14 13 0 1 57 27 159
2017 More than 20 years in current department or agency 11 27 23 20 16 0 3 39 38 36
2014 Less than 3 years in current department or agency 36 34 17 9 4 0 1 70 13 131
2014 3 to 10 years in current department or agency 22 33 19 11 13 0 1 56 24 342
2014 11 to 20 years in current department or agency 24 24 21 17 14 0 1 48 31 144
2014 More than 20 years in current department or agency 16 34 16 26 9 0 0 50 35 43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 16 9 4 5 9 5 78 11 154
2017 3 to 10 years in current department or agency 47 23 9 7 7 3 3 75 15 310
2017 11 to 20 years in current department or agency 54 22 8 5 7 2 3 80 12 159
2017 More than 20 years in current department or agency 40 31 12 6 6 0 6 75 12 35
2014 Less than 3 years in current department or agency 53 19 6 3 6 6 6 83 11 131
2014 3 to 10 years in current department or agency 45 24 9 8 10 2 3 72 18 342
2014 11 to 20 years in current department or agency 50 30 4 4 6 3 3 85 11 144
2014 More than 20 years in current department or agency 56 26 4 5 5 3 0 85 11 43

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 46 34 154
2017 3 to 10 years in current department or agency 20 48 32 309
2017 11 to 20 years in current department or agency 14 51 35 159
2017 More than 20 years in current department or agency 26 33 41 36
2014 Less than 3 years in current department or agency 22 46 33 131
2014 3 to 10 years in current department or agency 19 49 32 341
2014 11 to 20 years in current department or agency 12 54 34 143
2014 More than 20 years in current department or agency 20 53 27 43

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 6 50 13 15 16 32
2017 3 to 10 years in current department or agency 9 18 42 18 2 11 63
2017 11 to 20 years in current department or agency 17 4 21 48 0 9 22
2014 Less than 3 years in current department or agency 0 7 39 30 9999 23 29
2014 3 to 10 years in current department or agency 16 11 49 17 9999 8 66
2014 11 to 20 years in current department or agency 16 10 23 46 9999 6 18
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 31 8 1 2 0 0 88 4 153
2017 3 to 10 years in current department or agency 43 38 10 6 2 1 0 81 9 310
2017 11 to 20 years in current department or agency 47 33 10 6 5 0 0 79 11 158
2017 More than 20 years in current department or agency 36 49 5 6 3 0 0 86 9 36
2014 Less than 3 years in current department or agency 46 45 5 2 1 0 0 92 4 131
2014 3 to 10 years in current department or agency 42 38 10 5 4 0 0 80 10 342
2014 11 to 20 years in current department or agency 38 37 12 9 3 1 0 75 13 144
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 90 3 43

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 38 17 5 2 1 0 76 7 151
2017 3 to 10 years in current department or agency 23 36 21 11 6 2 0 61 17 309
2017 11 to 20 years in current department or agency 20 36 20 13 11 0 0 56 24 158
2017 More than 20 years in current department or agency 8 44 14 11 17 3 3 55 30 36
2014 Less than 3 years in current department or agency 36 40 15 6 1 3 0 78 7 131
2014 3 to 10 years in current department or agency 25 40 18 8 7 3 0 67 15 342
2014 11 to 20 years in current department or agency 21 36 22 10 7 3 0 59 18 144
2014 More than 20 years in current department or agency 27 44 14 5 10 0 0 70 16 43

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 12 24 27 26 3 4 57 17 152
2017 3 to 10 years in current department or agency 5 15 30 28 17 2 4 47 22 309
2017 11 to 20 years in current department or agency 8 12 24 35 18 1 1 55 21 158
2017 More than 20 years in current department or agency 5 23 28 35 6 0 3 42 29 36
2014 Less than 3 years in current department or agency 9 14 25 30 18 0 5 50 24 131
2014 3 to 10 years in current department or agency 5 19 28 27 15 2 4 45 25 339
2014 11 to 20 years in current department or agency 10 14 39 20 13 0 4 35 25 144
2014 More than 20 years in current department or agency 6 23 42 14 15 0 0 29 29 43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 11 19 24 31 6 5 62 17 152
2017 3 to 10 years in current department or agency 7 11 23 26 27 2 4 56 19 309
2017 11 to 20 years in current department or agency 5 12 26 33 21 1 2 56 18 158
2017 More than 20 years in current department or agency 5 19 27 22 12 8 6 39 29 36
2014 Less than 3 years in current department or agency 4 8 18 29 32 2 6 67 14 131
2014 3 to 10 years in current department or agency 8 14 23 30 19 2 4 52 23 341
2014 11 to 20 years in current department or agency 12 11 28 28 17 3 1 47 24 144
2014 More than 20 years in current department or agency 7 10 32 29 19 2 0 50 17 42

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 8 23 29 21 6 5 56 18 153
2017 3 to 10 years in current department or agency 8 15 31 25 16 1 4 43 24 308
2017 11 to 20 years in current department or agency 8 19 34 21 13 3 2 36 28 159
2017 More than 20 years in current department or agency 6 34 33 13 6 3 6 21 43 36
2014 Less than 3 years in current department or agency 11 15 20 26 22 0 6 51 28 130
2014 3 to 10 years in current department or agency 14 17 32 19 12 1 5 33 33 341
2014 11 to 20 years in current department or agency 18 23 28 19 11 0 1 30 42 144
2014 More than 20 years in current department or agency 18 29 22 19 11 0 0 30 47 43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 9 20 39 26 2 2 68 11 150
2017 3 to 10 years in current department or agency 3 13 30 31 20 0 3 52 16 307
2017 11 to 20 years in current department or agency 6 8 33 33 17 1 2 51 15 159
2017 More than 20 years in current department or agency 5 27 21 27 9 3 8 40 36 36
2014 Less than 3 years in current department or agency 1 6 22 44 23 1 3 69 7 131
2014 3 to 10 years in current department or agency 3 11 29 36 17 0 4 55 15 341
2014 11 to 20 years in current department or agency 2 14 36 32 14 0 2 47 17 143
2014 More than 20 years in current department or agency 7 14 30 32 14 0 3 47 22 42

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 12 28 24 19 3 6 47 22 154
2017 3 to 10 years in current department or agency 17 24 27 17 11 0 4 30 43 307
2017 11 to 20 years in current department or agency 14 23 34 21 5 1 2 27 38 158
2017 More than 20 years in current department or agency 27 15 25 19 9 0 6 30 44 36
2014 Less than 3 years in current department or agency 8 12 31 23 18 5 3 45 21 129
2014 3 to 10 years in current department or agency 18 25 29 17 8 0 3 26 44 341
2014 11 to 20 years in current department or agency 20 28 26 12 11 0 1 24 49 144
2014 More than 20 years in current department or agency 15 31 33 14 7 0 0 21 46 43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 11 25 26 14 10 6 47 23 152
2017 3 to 10 years in current department or agency 11 16 30 22 15 2 4 39 29 308
2017 11 to 20 years in current department or agency 7 18 23 30 17 1 3 49 27 159
2017 More than 20 years in current department or agency 14 5 33 14 18 9 8 38 23 36
2014 Less than 3 years in current department or agency 6 9 21 32 20 6 6 59 17 129
2014 3 to 10 years in current department or agency 10 12 21 31 18 2 6 53 24 339
2014 11 to 20 years in current department or agency 11 18 22 29 16 1 4 47 30 144
2014 More than 20 years in current department or agency 9 17 33 19 19 0 2 39 27 43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 9 33 21 18 6 4 44 20 153
2017 3 to 10 years in current department or agency 7 19 35 19 14 2 4 35 28 309
2017 11 to 20 years in current department or agency 8 21 41 16 8 2 4 25 31 158
2017 More than 20 years in current department or agency 20 21 32 16 3 2 6 21 45 36
2014 Less than 3 years in current department or agency 7 15 28 25 18 1 6 46 24 131
2014 3 to 10 years in current department or agency 14 20 33 18 10 2 4 29 36 341
2014 11 to 20 years in current department or agency 20 25 29 16 9 0 1 25 46 142
2014 More than 20 years in current department or agency 17 26 32 19 7 0 0 26 43 43

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 28 8 10 7 2 1 75 17 154
2017 3 to 10 years in current department or agency 32 26 13 15 12 0 1 59 28 310
2017 11 to 20 years in current department or agency 28 33 8 13 17 1 0 62 30 159
2017 More than 20 years in current department or agency 24 36 11 14 15 0 0 60 29 36
2014 Less than 3 years in current department or agency 42 28 10 9 8 3 0 72 17 130
2014 3 to 10 years in current department or agency 30 32 8 15 14 1 0 62 29 342
2014 11 to 20 years in current department or agency 32 30 10 10 17 1 0 63 27 144
2014 More than 20 years in current department or agency 34 33 7 12 10 2 0 69 23 43

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 32 9 5 5 1 1 81 10 154
2017 3 to 10 years in current department or agency 38 37 7 11 7 1 0 75 17 309
2017 11 to 20 years in current department or agency 30 42 8 12 8 0 0 72 20 159
2017 More than 20 years in current department or agency 34 37 6 12 12 0 0 71 23 36
2014 Less than 3 years in current department or agency 52 35 7 4 3 0 0 87 7 131
2014 3 to 10 years in current department or agency 35 37 8 14 6 0 0 72 20 342
2014 11 to 20 years in current department or agency 26 46 8 15 6 0 0 72 20 144
2014 More than 20 years in current department or agency 31 47 12 5 5 0 0 78 10 43

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 29 14 5 2 5 1 78 8 154
2017 3 to 10 years in current department or agency 32 29 22 5 7 6 0 64 13 310
2017 11 to 20 years in current department or agency 30 34 14 6 8 7 1 69 16 159
2017 More than 20 years in current department or agency 24 36 20 3 9 6 2 65 13 36
2014 Less than 3 years in current department or agency 50 30 12 3 1 3 1 83 4 131
2014 3 to 10 years in current department or agency 40 31 17 4 3 4 1 75 8 342
2014 11 to 20 years in current department or agency 32 26 22 7 5 8 0 64 13 143
2014 More than 20 years in current department or agency 37 46 10 2 0 5 0 87 3 43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 35 10 5 1 3 0 84 6 154
2017 3 to 10 years in current department or agency 30 41 13 9 5 2 0 72 14 310
2017 11 to 20 years in current department or agency 30 40 10 10 8 1 1 72 18 159
2017 More than 20 years in current department or agency 17 37 20 18 9 0 0 54 27 36
2014 Less than 3 years in current department or agency 55 32 9 3 1 0 0 87 4 131
2014 3 to 10 years in current department or agency 38 34 14 6 5 3 0 74 12 342
2014 11 to 20 years in current department or agency 29 38 15 7 7 5 0 71 14 144
2014 More than 20 years in current department or agency 33 38 19 3 5 3 0 73 8 43

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 32 3 3 1 1 0 93 5 154
2017 3 to 10 years in current department or agency 47 34 8 3 7 0 0 81 11 309
2017 11 to 20 years in current department or agency 36 39 10 11 5 0 0 74 15 159
2017 More than 20 years in current department or agency 27 41 0 18 15 0 0 68 32 36
2014 Less than 3 years in current department or agency 68 26 6 0 1 0 0 93 1 131
2014 3 to 10 years in current department or agency 47 34 7 6 6 0 0 81 12 342
2014 11 to 20 years in current department or agency 41 41 5 7 7 0 0 81 14 142
2014 More than 20 years in current department or agency 45 35 5 8 8 0 0 80 15 43

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 24 12 13 9 8 6 60 25 154
2017 3 to 10 years in current department or agency 19 25 15 19 16 2 4 47 37 310
2017 11 to 20 years in current department or agency 19 31 15 14 17 1 1 52 32 158
2017 More than 20 years in current department or agency 21 22 16 14 20 2 6 46 36 36
2014 Less than 3 years in current department or agency 33 31 11 10 7 5 4 70 19 131
2014 3 to 10 years in current department or agency 21 26 15 17 16 2 2 49 35 340
2014 11 to 20 years in current department or agency 19 32 13 15 16 3 1 54 32 144
2014 More than 20 years in current department or agency 28 32 10 15 8 0 7 65 24 43

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 34 4 2 1 1 0 93 3 153
2017 3 to 10 years in current department or agency 54 32 7 4 1 2 0 88 5 307
2017 11 to 20 years in current department or agency 49 37 9 2 0 3 0 89 2 159
2017 More than 20 years in current department or agency 37 47 11 6 0 0 0 84 6 36
2014 Less than 3 years in current department or agency 60 31 6 1 0 2 0 93 1 131
2014 3 to 10 years in current department or agency 59 29 6 2 1 2 0 91 3 342
2014 11 to 20 years in current department or agency 59 29 5 3 1 3 0 90 5 144
2014 More than 20 years in current department or agency 58 33 2 5 0 2 0 93 5 43

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 29 8 5 3 6 1 83 8 152
2017 3 to 10 years in current department or agency 42 33 11 8 4 1 1 77 12 308
2017 11 to 20 years in current department or agency 36 38 10 8 5 2 0 75 14 159
2017 More than 20 years in current department or agency 39 28 11 9 12 0 2 69 21 36
2014 Less than 3 years in current department or agency 53 33 6 6 0 2 0 87 6 131
2014 3 to 10 years in current department or agency 51 27 9 8 3 2 1 80 11 342
2014 11 to 20 years in current department or agency 44 37 6 6 4 3 1 84 11 144
2014 More than 20 years in current department or agency 50 38 7 0 5 0 0 88 5 43

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 31 12 10 4 11 0 70 16 153
2017 3 to 10 years in current department or agency 32 31 18 10 5 4 0 66 16 309
2017 11 to 20 years in current department or agency 30 30 17 9 9 4 1 64 19 158
2017 More than 20 years in current department or agency 28 24 14 12 12 11 0 59 26 36
2014 Less than 3 years in current department or agency 34 36 15 8 4 4 0 72 12 131
2014 3 to 10 years in current department or agency 35 32 14 9 5 4 1 71 15 341
2014 11 to 20 years in current department or agency 27 34 16 10 6 5 1 65 17 144
2014 More than 20 years in current department or agency 36 41 12 4 5 2 0 79 9 43

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 21 11 11 11 19 5 56 29 153
2017 3 to 10 years in current department or agency 15 19 14 18 20 12 2 40 44 309
2017 11 to 20 years in current department or agency 13 19 16 23 22 7 1 35 48 158
2017 More than 20 years in current department or agency 14 16 24 12 27 8 0 32 41 36
2014 Less than 3 years in current department or agency 22 21 16 15 8 13 5 52 28 131
2014 3 to 10 years in current department or agency 15 20 14 21 19 9 2 40 45 342
2014 11 to 20 years in current department or agency 13 19 13 21 24 10 0 36 50 144
2014 More than 20 years in current department or agency 25 23 20 3 15 13 2 56 20 43

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 44 3 14 3 0 0 80 17 153
2017 3 to 10 years in current department or agency 33 44 5 13 4 0 0 77 17 310
2017 11 to 20 years in current department or agency 30 46 2 14 7 0 0 77 21 159
2017 More than 20 years in current department or agency 14 63 3 9 11 0 0 77 20 36
2014 Less than 3 years in current department or agency 39 49 5 5 1 0 1 89 6 131
2014 3 to 10 years in current department or agency 29 43 7 14 7 0 0 72 21 342
2014 11 to 20 years in current department or agency 26 47 4 18 5 0 0 73 23 144
2014 More than 20 years in current department or agency 39 44 0 14 3 0 0 83 17 43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 38 7 10 5 0 0 77 16 154
2017 3 to 10 years in current department or agency 38 32 8 15 7 0 0 70 22 310
2017 11 to 20 years in current department or agency 41 37 6 10 7 0 0 77 17 159
2017 More than 20 years in current department or agency 45 24 3 12 14 0 3 71 26 36
2014 Less than 3 years in current department or agency 50 34 6 6 4 0 0 84 10 131
2014 3 to 10 years in current department or agency 38 37 7 11 8 0 0 75 19 342
2014 11 to 20 years in current department or agency 45 37 4 8 6 0 0 82 14 144
2014 More than 20 years in current department or agency 53 36 0 6 5 0 0 89 11 43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 34 6 5 1 0 1 88 5 154
2017 3 to 10 years in current department or agency 44 35 8 7 5 0 0 79 13 310
2017 11 to 20 years in current department or agency 42 40 6 6 6 0 0 82 12 157
2017 More than 20 years in current department or agency 43 33 3 12 5 0 3 79 18 36
2014 Less than 3 years in current department or agency 59 27 9 5 0 0 0 87 5 130
2014 3 to 10 years in current department or agency 47 36 4 9 4 0 0 83 13 342
2014 11 to 20 years in current department or agency 41 39 7 10 2 0 0 81 12 144
2014 More than 20 years in current department or agency 57 33 2 3 5 0 0 90 8 43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 78 17 3 1 0 0 1 96 1 154
2017 3 to 10 years in current department or agency 76 14 3 2 1 1 2 93 3 310
2017 11 to 20 years in current department or agency 77 16 1 3 1 1 0 94 4 159
2017 More than 20 years in current department or agency 61 30 3 6 0 0 0 91 6 36
2014 Less than 3 years in current department or agency 79 16 2 1 1 0 1 96 2 131
2014 3 to 10 years in current department or agency 75 17 2 2 2 0 1 94 4 342
2014 11 to 20 years in current department or agency 69 19 4 5 1 1 1 89 6 144
2014 More than 20 years in current department or agency 67 23 4 0 3 3 0 93 3 43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 65 22 6 4 2 0 1 88 6 154
2017 3 to 10 years in current department or agency 68 19 5 3 2 0 3 89 5 309
2017 11 to 20 years in current department or agency 70 15 4 6 4 1 0 86 10 156
2017 More than 20 years in current department or agency 76 18 0 6 0 0 0 94 6 36
2014 Less than 3 years in current department or agency 70 17 4 4 2 1 1 89 7 131
2014 3 to 10 years in current department or agency 71 17 3 4 3 0 2 89 7 340
2014 11 to 20 years in current department or agency 68 16 5 9 2 0 0 84 11 143
2014 More than 20 years in current department or agency 76 9 7 3 0 0 4 90 3 43

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 13 4 3 3 0 5 89 6 153
2017 3 to 10 years in current department or agency 71 10 8 3 3 1 4 85 6 310
2017 11 to 20 years in current department or agency 71 11 8 4 4 0 1 83 9 159
2017 More than 20 years in current department or agency 76 18 3 0 0 0 3 97 0 36
2014 Less than 3 years in current department or agency 71 11 10 2 2 1 3 84 5 131
2014 3 to 10 years in current department or agency 69 12 4 4 4 2 5 88 8 342
2014 11 to 20 years in current department or agency 72 11 5 3 4 0 5 88 7 144
2014 More than 20 years in current department or agency 76 12 8 0 0 0 4 92 0 43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 83 11 2 1 1 0 1 95 3 154
2017 3 to 10 years in current department or agency 80 8 4 1 1 0 5 93 2 309
2017 11 to 20 years in current department or agency 83 9 4 1 2 1 1 94 2 159
2017 More than 20 years in current department or agency 86 5 6 0 0 0 3 94 0 36
2014 Less than 3 years in current department or agency 80 7 4 2 3 0 5 91 5 131
2014 3 to 10 years in current department or agency 80 8 2 1 4 0 4 92 5 342
2014 11 to 20 years in current department or agency 81 8 3 1 2 0 3 93 4 144
2014 More than 20 years in current department or agency 84 4 5 0 0 0 7 95 0 43

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 14 7 3 1 2 5 87 5 154
2017 3 to 10 years in current department or agency 64 14 10 3 1 2 6 85 5 310
2017 11 to 20 years in current department or agency 61 15 9 6 3 1 5 81 10 159
2017 More than 20 years in current department or agency 66 25 3 0 0 0 6 97 0 36
2014 Less than 3 years in current department or agency 63 15 10 2 3 2 5 84 5 131
2014 3 to 10 years in current department or agency 65 15 7 2 4 1 7 87 6 342
2014 11 to 20 years in current department or agency 60 14 10 5 2 1 8 81 8 144
2014 More than 20 years in current department or agency 63 17 10 0 0 0 10 89 0 43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 75 11 4 2 1 4 4 93 3 154
2017 3 to 10 years in current department or agency 67 14 9 2 1 2 5 87 4 309
2017 11 to 20 years in current department or agency 66 18 5 3 4 4 1 89 7 159
2017 More than 20 years in current department or agency 66 19 9 0 3 0 3 88 3 36
2014 Less than 3 years in current department or agency 67 14 8 1 2 2 5 88 3 131
2014 3 to 10 years in current department or agency 63 17 8 3 2 3 4 86 6 341
2014 11 to 20 years in current department or agency 61 20 8 4 3 3 2 84 7 144
2014 More than 20 years in current department or agency 61 22 8 2 0 2 5 90 2 43

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 77 154
2017 3 to 10 years in current department or agency 22 78 310
2017 11 to 20 years in current department or agency 17 83 159
2017 More than 20 years in current department or agency 23 77 36
2014 Less than 3 years in current department or agency 14 86 129
2014 3 to 10 years in current department or agency 23 77 342
2014 11 to 20 years in current department or agency 21 79 143

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 35
2017 3 to 10 years in current department or agency 58 69
2017 11 to 20 years in current department or agency 71 27
2014 Less than 3 years in current department or agency 68 18
2014 3 to 10 years in current department or agency 65 78
2014 11 to 20 years in current department or agency 46 30

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 35
2017 3 to 10 years in current department or agency 56 69
2017 11 to 20 years in current department or agency 60 27
2014 Less than 3 years in current department or agency 33 18
2014 3 to 10 years in current department or agency 58 78
2014 11 to 20 years in current department or agency 64 30

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 35
2017 11 to 20 years in current department or agency 23 27
2014 3 to 10 years in current department or agency 7 78

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 35
2017 3 to 10 years in current department or agency 0 69
2014 Less than 3 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 0 78
2014 11 to 20 years in current department or agency 0 30

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 35
2017 11 to 20 years in current department or agency 20 27
2014 11 to 20 years in current department or agency 0 30

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 35
2017 3 to 10 years in current department or agency 9 69
2014 3 to 10 years in current department or agency 8 78
2014 11 to 20 years in current department or agency 0 30

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 30

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 35
2017 3 to 10 years in current department or agency 49 69
2017 11 to 20 years in current department or agency 59 27
2014 Less than 3 years in current department or agency 50 18
2014 3 to 10 years in current department or agency 46 78
2014 11 to 20 years in current department or agency 57 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 35
2017 3 to 10 years in current department or agency 41 69
2017 11 to 20 years in current department or agency 52 27
2014 3 to 10 years in current department or agency 36 78
2014 11 to 20 years in current department or agency 51 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 35
2017 3 to 10 years in current department or agency 40 69
2017 11 to 20 years in current department or agency 56 27
2014 Less than 3 years in current department or agency 32 18
2014 3 to 10 years in current department or agency 51 78
2014 11 to 20 years in current department or agency 42 30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 35
2017 3 to 10 years in current department or agency 35 69
2017 11 to 20 years in current department or agency 38 27
2014 Less than 3 years in current department or agency 34 18
2014 3 to 10 years in current department or agency 33 78
2014 11 to 20 years in current department or agency 41 30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 35
2017 3 to 10 years in current department or agency 35 69
2017 11 to 20 years in current department or agency 30 27
2014 Less than 3 years in current department or agency 23 18
2014 3 to 10 years in current department or agency 32 78
2014 11 to 20 years in current department or agency 38 30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 35
2017 3 to 10 years in current department or agency 61 69
2017 11 to 20 years in current department or agency 61 27
2014 Less than 3 years in current department or agency 40 18
2014 3 to 10 years in current department or agency 45 78
2014 11 to 20 years in current department or agency 57 30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 35
2017 3 to 10 years in current department or agency 44 69
2017 11 to 20 years in current department or agency 54 27
2014 Less than 3 years in current department or agency 39 18
2014 3 to 10 years in current department or agency 32 78
2014 11 to 20 years in current department or agency 34 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 35
2017 3 to 10 years in current department or agency 0 69
2014 Less than 3 years in current department or agency 0 18
2014 11 to 20 years in current department or agency 0 30

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 35
2017 3 to 10 years in current department or agency 15 69
2014 3 to 10 years in current department or agency 10 78

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 16 69
2014 3 to 10 years in current department or agency 14 78

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 35
2017 3 to 10 years in current department or agency 47 69
2017 11 to 20 years in current department or agency 46 27
2014 Less than 3 years in current department or agency 34 18
2014 3 to 10 years in current department or agency 42 78
2014 11 to 20 years in current department or agency 54 30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 35
2017 3 to 10 years in current department or agency 33 69
2017 11 to 20 years in current department or agency 28 27
2014 Less than 3 years in current department or agency 27 18
2014 3 to 10 years in current department or agency 40 78
2014 11 to 20 years in current department or agency 43 30

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 69
2014 3 to 10 years in current department or agency 19 78

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 35
2017 3 to 10 years in current department or agency 63 69
2017 11 to 20 years in current department or agency 53 27
2014 Less than 3 years in current department or agency 56 18
2014 3 to 10 years in current department or agency 73 77
2014 11 to 20 years in current department or agency 55 30

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 35
2017 3 to 10 years in current department or agency 32 69
2017 11 to 20 years in current department or agency 27 27
2014 3 to 10 years in current department or agency 25 77
2014 11 to 20 years in current department or agency 41 30

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 35
2017 3 to 10 years in current department or agency 8 69
2014 3 to 10 years in current department or agency 14 77
2014 11 to 20 years in current department or agency 17 30

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 35
2017 3 to 10 years in current department or agency 25 69
2014 3 to 10 years in current department or agency 16 77
2014 11 to 20 years in current department or agency 19 30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 12 69
2014 Less than 3 years in current department or agency 0 18
2014 3 to 10 years in current department or agency 10 77

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 9 69
2014 3 to 10 years in current department or agency 7 77

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 15 69
2014 3 to 10 years in current department or agency 7 77

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 69
2014 3 to 10 years in current department or agency 13 77
2014 11 to 20 years in current department or agency 0 30

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 35
2017 3 to 10 years in current department or agency 14 69
2017 11 to 20 years in current department or agency 33 27
2014 Less than 3 years in current department or agency 28 18
2014 3 to 10 years in current department or agency 20 77
2014 11 to 20 years in current department or agency 21 30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 34
2017 3 to 10 years in current department or agency 14 63
2014 3 to 10 years in current department or agency 13 71

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 34
2017 3 to 10 years in current department or agency 15 63
2014 3 to 10 years in current department or agency 19 71

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 34
2017 3 to 10 years in current department or agency 13 63
2014 3 to 10 years in current department or agency 10 71

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 14 63
2014 3 to 10 years in current department or agency 11 71

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 34
2017 3 to 10 years in current department or agency 25 63
2014 3 to 10 years in current department or agency 13 71

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Less than 3 years in current department or agency 0 17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 34
2014 Less than 3 years in current department or agency 29 17
2014 11 to 20 years in current department or agency 0 26

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 34
2017 3 to 10 years in current department or agency 11 63
2014 3 to 10 years in current department or agency 7 71

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 19 63
2017 11 to 20 years in current department or agency 20 26
2014 3 to 10 years in current department or agency 13 71
2014 11 to 20 years in current department or agency 20 26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 34 63
2017 11 to 20 years in current department or agency 32 26
2014 Less than 3 years in current department or agency 34 17
2014 3 to 10 years in current department or agency 28 71
2014 11 to 20 years in current department or agency 28 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 12 63
2014 3 to 10 years in current department or agency 15 71

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 34
2017 3 to 10 years in current department or agency 49 63
2017 11 to 20 years in current department or agency 39 26
2014 3 to 10 years in current department or agency 42 71
2014 11 to 20 years in current department or agency 55 26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34
2017 11 to 20 years in current department or agency 0 26
2014 Less than 3 years in current department or agency 0 17
2014 11 to 20 years in current department or agency 0 26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 34
2017 3 to 10 years in current department or agency 54 63
2017 11 to 20 years in current department or agency 69 26
2014 Less than 3 years in current department or agency 32 17
2014 3 to 10 years in current department or agency 55 71
2014 11 to 20 years in current department or agency 58 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 34
2017 3 to 10 years in current department or agency 12 63
2014 3 to 10 years in current department or agency 13 71

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 26 34
2017 3 to 10 years in current department or agency 100 0 69
2017 11 to 20 years in current department or agency 100 0 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 13 15 5 5 27 16 55 18 154
2017 3 to 10 years in current department or agency 13 18 17 13 11 22 7 43 33 310
2017 11 to 20 years in current department or agency 13 17 18 9 16 24 3 42 34 159
2017 More than 20 years in current department or agency 5 15 17 3 15 34 11 37 33 36
2014 Less than 3 years in current department or agency 12 16 17 6 3 36 9 52 17 131
2014 3 to 10 years in current department or agency 12 15 21 9 9 29 4 40 28 342
2014 11 to 20 years in current department or agency 13 13 20 13 13 27 1 36 37 143
2014 More than 20 years in current department or agency 11 31 17 3 10 21 7 59 18 43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 28 13 5 2 12 3 77 8 154
2017 3 to 10 years in current department or agency 25 36 20 6 8 5 0 65 15 310
2017 11 to 20 years in current department or agency 22 39 16 7 9 6 0 66 17 159
2017 More than 20 years in current department or agency 23 29 20 0 15 11 3 60 17 36
2014 Less than 3 years in current department or agency 26 26 17 8 3 18 3 64 14 131
2014 3 to 10 years in current department or agency 23 22 24 8 8 15 0 53 19 341
2014 11 to 20 years in current department or agency 20 28 18 11 9 14 1 55 23 143
2014 More than 20 years in current department or agency 24 39 18 5 8 5 0 67 13 43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 94 153
2017 3 to 10 years in current department or agency 10 90 309
2017 11 to 20 years in current department or agency 10 90 158
2014 3 to 10 years in current department or agency 9 91 342
2014 11 to 20 years in current department or agency 8 92 143

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 27 30
2017 11 to 20 years in current department or agency 51 15
2014 3 to 10 years in current department or agency 38 31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 10
2017 3 to 10 years in current department or agency 85 30
2017 11 to 20 years in current department or agency 93 15
2014 3 to 10 years in current department or agency 80 31
2014 11 to 20 years in current department or agency 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15
2014 11 to 20 years in current department or agency 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 31
2014 11 to 20 years in current department or agency 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 0 31

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2014 11 to 20 years in current department or agency 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 16 30
2017 11 to 20 years in current department or agency 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 17 30
2014 3 to 10 years in current department or agency 17 31

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2014 11 to 20 years in current department or agency 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 19 30
2014 3 to 10 years in current department or agency 18 31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 44 30
2017 11 to 20 years in current department or agency 35 15
2014 3 to 10 years in current department or agency 36 31

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 31

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2014 3 to 10 years in current department or agency 17 31

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 30 30
2017 11 to 20 years in current department or agency 34 15
2014 3 to 10 years in current department or agency 46 31

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 21 30
2014 3 to 10 years in current department or agency 20 31

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 30
2017 11 to 20 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 31
2014 11 to 20 years in current department or agency 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 19 30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 38 30
2014 3 to 10 years in current department or agency 42 31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 31 30
2014 3 to 10 years in current department or agency 17 31

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 11 to 20 years in current department or agency 0 15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 28 30
2014 3 to 10 years in current department or agency 24 31

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 11 to 20 years in current department or agency 0 15
2014 11 to 20 years in current department or agency 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 11 to 20 years in current department or agency 0 15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2014 11 to 20 years in current department or agency 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 10
2017 3 to 10 years in current department or agency 59 30
2017 11 to 20 years in current department or agency 53 15
2014 3 to 10 years in current department or agency 45 31
2014 11 to 20 years in current department or agency 63 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 15
2014 11 to 20 years in current department or agency 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 27

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in current department or agency 0 15
2014 11 to 20 years in current department or agency 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2014 11 to 20 years in current department or agency 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 11 to 20 years in current department or agency 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 41 27
2017 11 to 20 years in current department or agency 47 15
2014 3 to 10 years in current department or agency 46 27

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 19 27
2017 11 to 20 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 19 27

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 49 27
2017 11 to 20 years in current department or agency 53 15
2014 3 to 10 years in current department or agency 49 27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2014 11 to 20 years in current department or agency 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 10
2017 3 to 10 years in current department or agency 70 27
2017 11 to 20 years in current department or agency 74 15
2014 3 to 10 years in current department or agency 53 27
2014 11 to 20 years in current department or agency 70 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 0 27
2017 11 to 20 years in current department or agency 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 10
2017 3 to 10 years in current department or agency 18 27
2014 11 to 20 years in current department or agency 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 80 20 10
2017 3 to 10 years in current department or agency 100 0 30
2017 11 to 20 years in current department or agency 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 12 18 1 1 38 12 59 5 154
2017 3 to 10 years in current department or agency 14 15 20 5 6 31 9 49 18 309
2017 11 to 20 years in current department or agency 13 14 21 3 7 33 7 47 17 158
2017 More than 20 years in current department or agency 5 13 28 0 9 37 8 33 16 36
2014 Less than 3 years in current department or agency 17 12 15 1 2 46 7 62 5 131
2014 3 to 10 years in current department or agency 12 12 24 4 4 36 7 42 15 342
2014 11 to 20 years in current department or agency 11 18 21 5 5 35 5 48 17 143
2014 More than 20 years in current department or agency 14 12 32 2 3 35 3 41 8 43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 26 13 2 1 17 2 80 4 154
2017 3 to 10 years in current department or agency 28 32 18 4 6 10 2 68 12 309
2017 11 to 20 years in current department or agency 26 32 21 4 6 10 1 66 11 157
2017 More than 20 years in current department or agency 20 25 32 3 9 12 0 51 13 35
2014 Less than 3 years in current department or agency 33 27 14 2 2 20 2 77 5 131
2014 3 to 10 years in current department or agency 28 24 20 4 5 18 1 65 10 341
2014 11 to 20 years in current department or agency 24 31 17 4 5 18 1 68 12 143
2014 More than 20 years in current department or agency 31 29 17 2 3 15 3 73 6 43

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 86 154
2017 3 to 10 years in current department or agency 20 80 309
2017 11 to 20 years in current department or agency 20 80 159
2017 More than 20 years in current department or agency 25 75 35
2014 Less than 3 years in current department or agency 13 87 131
2014 3 to 10 years in current department or agency 15 85 342
2014 11 to 20 years in current department or agency 13 87 144
2014 More than 20 years in current department or agency 16 84 43

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 83 17 22
2017 3 to 10 years in current department or agency 78 22 62
2017 11 to 20 years in current department or agency 85 15 31
2014 Less than 3 years in current department or agency 83 17 17
2014 3 to 10 years in current department or agency 77 23 51
2014 11 to 20 years in current department or agency 76 24 19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 23 5 12 6 0 0 77 18 18
2017 3 to 10 years in current department or agency 50 18 4 15 11 2 0 69 27 49
2017 11 to 20 years in current department or agency 28 52 8 8 4 0 0 80 11 26
2014 Less than 3 years in current department or agency 73 19 8 0 0 0 0 92 0 14
2014 3 to 10 years in current department or agency 41 34 7 11 5 3 0 77 16 40
2014 11 to 20 years in current department or agency 71 22 0 7 0 0 0 93 7 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 44 12 12 7 2 6 66 21 154
2017 3 to 10 years in current department or agency 21 53 8 7 3 2 6 80 10 310
2017 11 to 20 years in current department or agency 25 55 6 5 3 0 5 85 8 159
2017 More than 20 years in current department or agency 14 55 5 12 0 6 8 80 14 35
2014 Less than 3 years in current department or agency 24 43 12 11 7 0 4 70 18 131
2014 3 to 10 years in current department or agency 22 54 10 7 2 2 4 80 9 342
2014 11 to 20 years in current department or agency 27 56 6 6 1 1 3 86 8 144
2014 More than 20 years in current department or agency 17 44 7 8 3 3 20 77 13 43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 17 15 15 7 29 10 39 36 153
2017 3 to 10 years in current department or agency 9 16 20 16 12 22 4 34 39 310
2017 11 to 20 years in current department or agency 9 23 26 16 8 13 5 39 30 156
2017 More than 20 years in current department or agency 3 18 17 6 24 20 11 31 44 35
2014 Less than 3 years in current department or agency 5 14 27 8 6 31 9 31 24 131
2014 3 to 10 years in current department or agency 4 19 26 14 8 23 5 33 31 341
2014 11 to 20 years in current department or agency 7 25 20 12 10 22 4 43 29 143
2014 More than 20 years in current department or agency 15 26 25 4 2 15 13 56 9 43

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 24 12 4 1 18 4 78 6 154
2017 3 to 10 years in current department or agency 31 29 15 5 4 10 5 71 11 310
2017 11 to 20 years in current department or agency 30 33 15 4 2 11 5 75 8 159
2017 More than 20 years in current department or agency 23 22 14 0 6 18 16 68 9 35
2014 Less than 3 years in current department or agency 39 26 13 1 1 16 3 82 3 131
2014 3 to 10 years in current department or agency 29 33 15 5 3 11 4 73 9 341
2014 11 to 20 years in current department or agency 34 28 15 4 2 12 4 74 8 143
2014 More than 20 years in current department or agency 26 21 13 3 2 13 22 73 8 43

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 24 13 3 2 21 4 76 7 154
2017 3 to 10 years in current department or agency 27 28 16 5 7 13 4 66 15 310
2017 11 to 20 years in current department or agency 24 35 13 9 4 11 4 70 15 159
2017 More than 20 years in current department or agency 11 28 14 9 12 9 16 52 29 35
2014 Less than 3 years in current department or agency 30 25 17 4 0 20 3 72 5 131
2014 3 to 10 years in current department or agency 24 32 17 7 4 12 4 66 14 341
2014 11 to 20 years in current department or agency 26 30 15 9 4 13 3 66 15 143
2014 More than 20 years in current department or agency 17 24 19 3 5 12 20 60 11 43
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 22 9 5 4 3 1 82 9 154
2017 3 to 10 years in current department or agency 46 26 7 9 11 0 1 73 20 310
2017 11 to 20 years in current department or agency 49 27 7 8 8 1 0 77 16 159
2017 More than 20 years in current department or agency 42 34 6 6 12 0 0 76 18 36

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 18 7 3 3 1 1 87 6 154
2017 3 to 10 years in current department or agency 49 23 11 6 8 2 1 75 14 310
2017 11 to 20 years in current department or agency 50 27 9 5 6 2 1 79 12 159
2017 More than 20 years in current department or agency 48 21 9 9 9 6 0 73 18 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 37 12 13 5 9 1 66 20 154
2017 3 to 10 years in current department or agency 16 37 18 16 11 2 0 54 28 309
2017 11 to 20 years in current department or agency 16 43 18 8 10 4 0 61 20 158
2017 More than 20 years in current department or agency 16 41 9 15 12 6 3 62 29 36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 35 14 14 7 4 0 63 22 154
2017 3 to 10 years in current department or agency 12 35 15 21 15 1 0 48 36 309
2017 11 to 20 years in current department or agency 12 36 22 14 13 2 0 49 28 159
2017 More than 20 years in current department or agency 11 33 15 9 29 0 3 46 38 36

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 26 19 16 23 0 1 41 40 154
2017 3 to 10 years in current department or agency 22 23 20 17 15 0 3 46 33 307
2017 11 to 20 years in current department or agency 25 26 18 17 10 1 3 53 28 159
2017 More than 20 years in current department or agency 20 16 25 23 17 0 0 36 40 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 30 27 18 11 0 0 45 28 154
2017 3 to 10 years in current department or agency 8 18 28 26 20 0 0 25 46 309
2017 11 to 20 years in current department or agency 8 20 27 26 18 0 1 29 44 159
2017 More than 20 years in current department or agency 6 27 27 8 30 0 3 33 39 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 31 17 9 4 0 3 70 13 154
2017 3 to 10 years in current department or agency 20 34 24 11 9 1 2 55 20 306
2017 11 to 20 years in current department or agency 20 29 29 10 7 1 4 52 17 158
2017 More than 20 years in current department or agency 8 30 26 13 17 0 5 40 32 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 23 25 13 13 1 2 48 27 154
2017 3 to 10 years in current department or agency 10 20 24 20 24 1 1 31 45 308
2017 11 to 20 years in current department or agency 12 26 25 14 21 1 1 38 36 158
2017 More than 20 years in current department or agency 8 30 11 23 22 0 6 41 48 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 23 15 8 7 2 7 67 16 154
2017 3 to 10 years in current department or agency 23 24 19 14 13 1 7 51 28 309
2017 11 to 20 years in current department or agency 24 23 18 14 14 1 6 51 30 159
2017 More than 20 years in current department or agency 6 28 24 6 26 0 11 37 36 35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 31 16 13 7 0 0 65 20 154
2017 3 to 10 years in current department or agency 18 27 27 17 12 0 0 45 29 307
2017 11 to 20 years in current department or agency 16 23 29 16 15 1 0 39 31 158
2017 More than 20 years in current department or agency 18 24 26 14 15 0 3 43 30 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 27 12 7 4 2 3 76 11 154
2017 3 to 10 years in current department or agency 26 29 24 11 8 0 2 57 19 308
2017 11 to 20 years in current department or agency 23 31 26 12 8 0 0 54 20 156
2017 More than 20 years in current department or agency 14 37 14 18 12 0 5 54 31 35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 28 16 5 1 0 2 77 7 154
2017 3 to 10 years in current department or agency 32 37 17 8 4 1 0 70 13 307
2017 11 to 20 years in current department or agency 35 32 17 8 6 0 2 68 15 158
2017 More than 20 years in current department or agency 14 33 15 11 14 6 6 54 29 35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 26 11 8 4 0 3 76 12 153
2017 3 to 10 years in current department or agency 40 33 13 7 6 0 1 74 14 308
2017 11 to 20 years in current department or agency 40 34 14 4 6 1 1 75 10 157
2017 More than 20 years in current department or agency 26 26 23 12 9 3 3 54 22 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 28 15 9 3 0 2 73 11 154
2017 3 to 10 years in current department or agency 32 34 21 9 3 0 0 66 13 307
2017 11 to 20 years in current department or agency 27 42 18 6 4 1 2 71 10 157
2017 More than 20 years in current department or agency 21 31 20 14 9 3 3 54 25 35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 22 10 4 3 0 0 83 7 154
2017 3 to 10 years in current department or agency 53 23 13 7 4 0 1 76 11 309
2017 11 to 20 years in current department or agency 52 29 9 7 2 1 0 81 9 158
2017 More than 20 years in current department or agency 36 30 15 5 9 0 6 70 14 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 74 8 7 2 4 1 4 87 6 153
2017 3 to 10 years in current department or agency 69 14 5 4 5 0 2 85 9 310
2017 11 to 20 years in current department or agency 65 17 6 8 3 1 1 83 11 159
2017 More than 20 years in current department or agency 66 13 3 3 9 0 5 84 13 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 19 12 5 3 1 3 79 8 153
2017 3 to 10 years in current department or agency 47 32 12 5 4 0 0 79 8 307
2017 11 to 20 years in current department or agency 34 35 19 8 3 1 1 69 12 159
2017 More than 20 years in current department or agency 39 36 16 6 0 0 3 77 6 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 13 6 4 5 1 2 85 9 154
2017 3 to 10 years in current department or agency 56 19 9 6 8 0 2 77 14 310
2017 11 to 20 years in current department or agency 51 28 8 8 4 1 1 79 12 159
2017 More than 20 years in current department or agency 44 22 14 3 15 0 3 68 18 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 10 3 0 1 0 24 95 1 154
2017 3 to 10 years in current department or agency 51 15 8 1 1 0 24 86 3 308
2017 11 to 20 years in current department or agency 49 13 7 5 3 1 23 81 9 158
2017 More than 20 years in current department or agency 36 24 16 3 0 0 21 75 4 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 19 4 3 1 1 4 91 4 152
2017 3 to 10 years in current department or agency 58 23 11 3 1 0 5 85 4 307
2017 11 to 20 years in current department or agency 53 27 9 5 0 2 4 84 6 159
2017 More than 20 years in current department or agency 44 29 15 6 0 0 8 78 6 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 17 12 1 5 1 3 80 7 153
2017 3 to 10 years in current department or agency 80 12 2 1 2 0 2 94 3 310
2017 11 to 20 years in current department or agency 81 10 1 0 1 2 4 98 1 158
2017 More than 20 years in current department or agency 69 11 9 3 0 0 8 87 3 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 31 11 6 2 0 2 81 8 154
2017 3 to 10 years in current department or agency 53 30 11 3 2 0 1 83 5 309
2017 11 to 20 years in current department or agency 49 29 13 3 1 1 3 81 5 158
2017 More than 20 years in current department or agency 53 30 6 3 3 0 6 88 6 35

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 32 35 13 6 0 1 45 19 154
2017 3 to 10 years in current department or agency 5 19 43 19 12 1 0 25 32 309
2017 11 to 20 years in current department or agency 5 17 41 25 10 1 1 23 35 159
2017 More than 20 years in current department or agency 6 11 44 20 17 0 3 17 38 36

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 16 37 26 12 1 1 38 25 154
2017 3 to 10 years in current department or agency 9 26 44 15 6 0 0 21 35 306
2017 11 to 20 years in current department or agency 12 25 46 12 4 0 1 16 37 157
2017 More than 20 years in current department or agency 17 29 44 7 3 0 0 10 46 36
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 18 19 14 28 1 0 20 80 154
2017 3 to 10 years in current department or agency 30 21 20 11 13 5 0 31 69 310
2017 11 to 20 years in current department or agency 43 21 16 9 4 5 1 46 54 158
2017 More than 20 years in current department or agency 28 19 17 15 11 9 3 31 69 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 121
2017 3 to 10 years in current department or agency 22 201
2017 11 to 20 years in current department or agency 7 79
2017 More than 20 years in current department or agency 5 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 121
2017 3 to 10 years in current department or agency 38 201
2017 11 to 20 years in current department or agency 28 79
2017 More than 20 years in current department or agency 9 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 121
2017 3 to 10 years in current department or agency 13 201
2017 11 to 20 years in current department or agency 7 79
2017 More than 20 years in current department or agency 5 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 121
2017 3 to 10 years in current department or agency 24 201
2017 11 to 20 years in current department or agency 23 79
2017 More than 20 years in current department or agency 8 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 121
2017 3 to 10 years in current department or agency 12 201
2017 11 to 20 years in current department or agency 4 79
2017 More than 20 years in current department or agency 5 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 121
2017 3 to 10 years in current department or agency 50 201
2017 11 to 20 years in current department or agency 65 79
2017 More than 20 years in current department or agency 78 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 37 24 11 9 15 119
2017 3 to 10 years in current department or agency 10 42 22 9 5 12 199
2017 11 to 20 years in current department or agency 8 62 16 6 1 8 76
2017 More than 20 years in current department or agency 13 53 20 5 5 4 22

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 25 13 16 20 3 7 45 40 120
2017 3 to 10 years in current department or agency 10 21 17 19 22 1 10 35 46 201
2017 11 to 20 years in current department or agency 13 20 9 18 26 4 10 38 51 79
2017 More than 20 years in current department or agency 0 19 14 19 34 0 14 22 62 21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 14 12 17 49 0 6 16 70 121
2017 3 to 10 years in current department or agency 1 7 11 16 56 0 9 8 80 202
2017 11 to 20 years in current department or agency 4 8 7 7 57 4 13 14 77 79
2017 More than 20 years in current department or agency 0 14 5 14 50 0 17 17 77 22
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