2017 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 40 8 6 0 0 0 86 6 89
2017 3 to 10 years in the federal public service 38 45 9 5 3 0 0 83 8 267
2017 11 to 20 years in the federal public service 40 38 11 8 3 0 0 78 11 233
2017 More than 20 years in the federal public service 42 48 4 5 1 0 0 89 7 76
2014 Less than 3 years in the federal public service 54 36 3 6 2 0 0 90 7 63
2014 3 to 10 years in the federal public service 40 42 10 7 2 0 0 82 8 286
2014 11 to 20 years in the federal public service 38 41 9 8 4 0 0 79 12 219
2014 More than 20 years in the federal public service 53 33 4 7 3 0 0 86 9 85
2011 Less than 3 years in the federal public service 41 45 8 5 1 0 0 87 5 108
2011 3 to 10 years in the federal public service 43 37 8 8 4 0 0 81 11 247
2011 11 to 20 years in the federal public service 38 44 10 4 3 0 0 82 7 164
2011 More than 20 years in the federal public service 41 39 7 8 4 0 1 81 12 86
2008 Less than 3 years in the federal public service 37 40 11 12 1 0 0 77 12 113
2008 3 to 10 years in the federal public service 41 36 10 8 5 0 0 77 13 248
2008 11 to 20 years in the federal public service 49 42 4 3 3 0 0 91 6 108
2008 More than 20 years in the federal public service 45 36 14 4 2 0 0 80 5 56

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 38 15 6 3 0 0 76 9 89
2017 3 to 10 years in the federal public service 28 40 12 10 9 0 0 68 19 266
2017 11 to 20 years in the federal public service 26 36 10 12 16 0 0 62 28 233
2017 More than 20 years in the federal public service 27 35 9 9 20 0 0 63 29 76

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 29 4 1 0 0 0 95 1 88
2017 3 to 10 years in the federal public service 51 37 7 3 2 0 0 88 4 265
2017 11 to 20 years in the federal public service 62 29 6 1 1 0 0 92 3 232
2017 More than 20 years in the federal public service 62 30 4 3 1 0 0 92 4 76
2014 Less than 3 years in the federal public service 73 21 3 3 0 0 0 94 3 63
2014 3 to 10 years in the federal public service 67 29 4 0 1 0 0 95 1 286
2014 11 to 20 years in the federal public service 72 19 5 1 2 0 0 91 3 219
2014 More than 20 years in the federal public service 82 15 1 3 0 0 0 96 3 85
2011 Less than 3 years in the federal public service 67 27 5 0 0 0 0 95 0 109
2011 3 to 10 years in the federal public service 68 25 6 1 0 0 0 93 2 247
2011 11 to 20 years in the federal public service 70 25 4 1 0 0 0 95 1 166
2011 More than 20 years in the federal public service 76 16 7 0 0 0 1 93 0 86

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 36 7 1 1 0 0 91 2 87
2017 3 to 10 years in the federal public service 42 43 7 4 4 1 0 86 7 266
2017 11 to 20 years in the federal public service 42 40 9 5 3 0 0 83 8 230
2017 More than 20 years in the federal public service 45 39 8 5 3 0 0 84 8 76
2014 Less than 3 years in the federal public service 66 26 2 3 3 0 0 92 6 63
2014 3 to 10 years in the federal public service 43 39 9 6 2 0 0 82 8 286
2014 11 to 20 years in the federal public service 45 38 9 4 3 0 0 84 7 219
2014 More than 20 years in the federal public service 53 34 6 5 1 0 0 87 7 85
2011 Less than 3 years in the federal public service 50 41 5 4 1 0 0 91 4 108
2011 3 to 10 years in the federal public service 46 39 7 6 1 0 0 85 7 247
2011 11 to 20 years in the federal public service 44 41 10 2 2 0 0 86 4 165
2011 More than 20 years in the federal public service 47 36 7 6 3 0 1 84 9 86
2008 Less than 3 years in the federal public service 44 41 6 7 2 0 0 85 9 113
2008 3 to 10 years in the federal public service 45 37 7 7 4 0 0 82 11 248
2008 11 to 20 years in the federal public service 48 43 3 5 2 0 0 91 6 108
2008 More than 20 years in the federal public service 46 38 13 2 2 0 0 84 4 56

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 32 9 5 2 1 0 84 8 88
2017 3 to 10 years in the federal public service 32 33 16 9 8 1 0 66 17 267
2017 11 to 20 years in the federal public service 32 32 17 10 9 0 0 64 19 233
2017 More than 20 years in the federal public service 29 34 10 12 14 0 0 64 26 76
2014 Less than 3 years in the federal public service 48 33 10 8 1 0 0 81 9 63
2014 3 to 10 years in the federal public service 30 38 12 14 6 0 0 68 20 286
2014 11 to 20 years in the federal public service 28 34 13 14 9 1 0 63 24 217
2014 More than 20 years in the federal public service 44 31 9 11 3 2 0 76 14 85
2011 Less than 3 years in the federal public service 43 39 13 3 2 0 0 82 5 108
2011 3 to 10 years in the federal public service 31 37 14 11 8 0 0 67 19 247
2011 11 to 20 years in the federal public service 24 43 15 10 9 1 0 67 18 166
2011 More than 20 years in the federal public service 36 30 14 12 6 1 1 68 18 86

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 31 7 6 2 1 0 85 8 88
2017 3 to 10 years in the federal public service 33 34 16 9 8 1 0 68 16 267
2017 11 to 20 years in the federal public service 33 33 12 12 10 0 0 66 22 233
2017 More than 20 years in the federal public service 26 34 13 12 14 0 0 61 26 76
2014 Less than 3 years in the federal public service 48 36 6 8 1 0 0 85 9 63
2014 3 to 10 years in the federal public service 32 36 12 13 7 0 0 68 20 286
2014 11 to 20 years in the federal public service 28 35 12 16 10 0 0 63 26 218
2014 More than 20 years in the federal public service 43 30 12 7 5 2 0 75 13 85
2011 Less than 3 years in the federal public service 39 40 12 6 3 1 0 79 9 109
2011 3 to 10 years in the federal public service 29 40 13 13 6 0 0 69 19 247
2011 11 to 20 years in the federal public service 22 46 13 10 8 1 0 68 19 165
2011 More than 20 years in the federal public service 37 32 9 15 6 0 1 70 21 85
2008 Less than 3 years in the federal public service 31 46 8 7 7 0 1 78 14 113
2008 3 to 10 years in the federal public service 22 38 13 15 11 0 0 61 26 247
2008 11 to 20 years in the federal public service 27 37 15 17 5 0 0 64 21 108
2008 More than 20 years in the federal public service 27 38 14 18 4 0 0 64 21 56

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 18 14 10 3 10 1 70 14 88
2017 3 to 10 years in the federal public service 34 24 15 14 9 4 0 61 23 267
2017 11 to 20 years in the federal public service 28 29 18 7 12 5 0 61 20 232
2017 More than 20 years in the federal public service 31 26 12 8 16 3 4 61 26 76
2014 Less than 3 years in the federal public service 54 19 15 6 4 2 0 74 11 63
2014 3 to 10 years in the federal public service 34 22 15 14 10 4 0 59 25 286
2014 11 to 20 years in the federal public service 34 28 10 10 12 5 1 66 24 218
2014 More than 20 years in the federal public service 49 26 6 6 7 4 1 79 14 85
2011 Less than 3 years in the federal public service 38 31 10 11 5 5 0 72 17 109
2011 3 to 10 years in the federal public service 31 30 14 8 10 5 1 66 20 247
2011 11 to 20 years in the federal public service 31 31 13 10 10 4 2 65 20 164
2011 More than 20 years in the federal public service 42 14 15 12 9 6 1 61 23 86
2008 Less than 3 years in the federal public service 32 29 9 11 8 11 1 69 21 113
2008 3 to 10 years in the federal public service 28 27 17 15 6 7 1 60 22 248
2008 11 to 20 years in the federal public service 36 28 12 7 6 8 3 72 15 108
2008 More than 20 years in the federal public service 27 41 11 11 5 4 2 72 17 56
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 22 10 4 3 2 0 82 8 89
2017 3 to 10 years in the federal public service 48 26 12 7 6 1 0 74 13 267
2017 11 to 20 years in the federal public service 42 29 9 7 10 2 2 74 17 233
2017 More than 20 years in the federal public service 37 33 15 5 9 1 0 71 14 75
2014 Less than 3 years in the federal public service 57 27 6 6 2 2 0 86 8 63
2014 3 to 10 years in the federal public service 48 23 8 11 6 3 2 74 18 286
2014 11 to 20 years in the federal public service 44 27 8 9 9 2 1 73 18 219
2014 More than 20 years in the federal public service 54 26 9 4 5 1 1 82 9 85
2011 Less than 3 years in the federal public service 40 33 17 6 4 1 0 74 9 109
2011 3 to 10 years in the federal public service 43 30 9 11 6 1 0 73 18 246
2011 11 to 20 years in the federal public service 33 35 18 7 5 2 0 70 12 164
2011 More than 20 years in the federal public service 43 33 11 8 1 1 3 79 10 86
2008 Less than 3 years in the federal public service 41 34 14 6 4 1 0 75 11 113
2008 3 to 10 years in the federal public service 37 32 12 10 7 2 0 71 17 248
2008 11 to 20 years in the federal public service 34 33 12 7 6 6 1 72 15 108
2008 More than 20 years in the federal public service 43 30 13 5 4 2 4 77 9 56

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 25 8 8 4 1 0 80 12 89
2017 3 to 10 years in the federal public service 39 31 12 11 6 1 0 71 17 265
2017 11 to 20 years in the federal public service 36 31 11 9 12 1 1 68 21 233
2017 More than 20 years in the federal public service 33 33 8 17 9 0 0 66 26 76
2014 Less than 3 years in the federal public service 41 33 17 5 2 2 2 76 6 63
2014 3 to 10 years in the federal public service 37 30 9 12 10 2 1 68 22 286
2014 11 to 20 years in the federal public service 38 30 8 11 10 1 1 70 22 218
2014 More than 20 years in the federal public service 46 31 9 5 7 1 1 79 12 85
2011 Less than 3 years in the federal public service 35 37 15 7 4 1 1 74 11 109
2011 3 to 10 years in the federal public service 38 32 9 12 9 0 1 70 21 247
2011 11 to 20 years in the federal public service 27 37 16 13 7 0 0 64 19 164
2011 More than 20 years in the federal public service 39 31 8 12 6 1 3 73 19 86
2008 Less than 3 years in the federal public service 33 35 14 11 6 0 1 69 17 113
2008 3 to 10 years in the federal public service 34 29 10 15 11 1 0 64 26 248
2008 11 to 20 years in the federal public service 31 37 11 10 10 1 0 68 21 108
2008 More than 20 years in the federal public service 32 45 7 9 5 0 2 78 15 56

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 16 10 9 4 0 0 77 13 89
2017 3 to 10 years in the federal public service 51 21 12 8 8 0 0 73 16 266
2017 11 to 20 years in the federal public service 44 28 10 6 11 0 1 72 18 233
2017 More than 20 years in the federal public service 42 31 9 9 8 0 0 73 18 76
2014 Less than 3 years in the federal public service 52 29 9 6 1 2 0 83 8 63
2014 3 to 10 years in the federal public service 48 30 8 7 6 0 0 78 13 286
2014 11 to 20 years in the federal public service 48 25 11 8 7 0 0 73 16 219
2014 More than 20 years in the federal public service 58 23 8 3 7 0 1 82 9 85

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 23 4 5 1 4 1 89 7 89
2017 3 to 10 years in the federal public service 39 28 13 8 6 5 0 71 15 267
2017 11 to 20 years in the federal public service 36 32 15 5 8 4 0 71 14 233
2017 More than 20 years in the federal public service 31 37 13 8 10 1 0 69 18 76
2014 Less than 3 years in the federal public service 59 21 6 3 2 10 0 88 5 63
2014 3 to 10 years in the federal public service 43 29 14 6 5 2 0 73 12 286
2014 11 to 20 years in the federal public service 34 28 14 11 7 5 0 65 20 219
2014 More than 20 years in the federal public service 38 35 13 6 7 1 0 74 13 85
2011 Less than 3 years in the federal public service 48 25 16 3 3 5 1 77 6 108
2011 3 to 10 years in the federal public service 36 30 17 9 6 2 0 68 15 246
2011 11 to 20 years in the federal public service 31 36 11 8 8 6 0 72 17 166
2011 More than 20 years in the federal public service 42 22 18 6 6 4 3 69 13 86

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 24 8 10 2 1 0 80 12 88
2017 3 to 10 years in the federal public service 35 29 13 12 10 1 0 65 22 267
2017 11 to 20 years in the federal public service 30 31 11 15 12 0 0 61 27 233
2017 More than 20 years in the federal public service 24 32 17 7 18 1 0 58 25 76
2014 Less than 3 years in the federal public service 55 30 9 4 2 0 0 85 6 63
2014 3 to 10 years in the federal public service 31 33 12 15 8 1 0 65 22 286
2014 11 to 20 years in the federal public service 27 28 15 14 15 1 0 55 29 219
2014 More than 20 years in the federal public service 34 34 15 8 9 0 0 68 17 85
2011 Less than 3 years in the federal public service 40 31 14 10 2 3 0 73 12 107
2011 3 to 10 years in the federal public service 27 33 14 14 11 2 0 61 25 246
2011 11 to 20 years in the federal public service 21 40 12 9 15 3 0 62 25 165
2011 More than 20 years in the federal public service 31 32 14 6 13 1 3 66 20 86
2008 Less than 3 years in the federal public service 32 42 7 11 7 1 0 75 18 113
2008 3 to 10 years in the federal public service 23 33 12 15 17 1 0 56 32 248
2008 11 to 20 years in the federal public service 22 25 15 21 16 1 0 48 37 107
2008 More than 20 years in the federal public service 20 36 18 9 13 4 2 58 23 56

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 31 13 8 5 3 0 73 13 89
2017 3 to 10 years in the federal public service 20 30 17 15 13 5 0 52 30 266
2017 11 to 20 years in the federal public service 22 28 17 16 14 3 0 52 31 233
2017 More than 20 years in the federal public service 18 31 13 16 18 4 0 51 35 76
2014 Less than 3 years in the federal public service 39 31 14 7 3 5 2 75 10 62
2014 3 to 10 years in the federal public service 21 26 16 20 11 5 0 50 33 285
2014 11 to 20 years in the federal public service 20 27 12 21 16 4 0 49 39 219
2014 More than 20 years in the federal public service 17 41 18 8 12 4 0 60 21 85
2011 Less than 3 years in the federal public service 20 35 19 12 5 9 0 60 19 109
2011 3 to 10 years in the federal public service 12 34 19 22 9 4 0 48 32 245
2011 11 to 20 years in the federal public service 14 30 20 18 14 4 0 46 33 166
2011 More than 20 years in the federal public service 21 35 16 11 12 4 1 60 24 86
2008 Less than 3 years in the federal public service 22 42 6 20 7 2 0 66 28 113
2008 3 to 10 years in the federal public service 13 23 16 24 16 6 1 40 43 247
2008 11 to 20 years in the federal public service 15 28 16 16 19 6 2 46 37 108
2008 More than 20 years in the federal public service 14 32 20 20 11 4 0 48 31 56

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 26 10 13 4 10 0 70 19 89
2017 3 to 10 years in the federal public service 19 29 18 14 13 7 0 52 29 267
2017 11 to 20 years in the federal public service 25 25 13 14 19 4 0 52 34 233
2017 More than 20 years in the federal public service 23 25 14 14 20 4 0 51 35 76
2014 Less than 3 years in the federal public service 39 27 13 7 3 12 0 75 11 63
2014 3 to 10 years in the federal public service 20 25 18 15 15 6 0 49 32 286
2014 11 to 20 years in the federal public service 18 21 13 18 23 7 0 42 44 218
2014 More than 20 years in the federal public service 19 34 17 9 14 8 0 58 24 85
2011 Less than 3 years in the federal public service 20 36 21 11 4 8 0 61 16 109
2011 3 to 10 years in the federal public service 16 32 14 16 15 7 0 52 33 247
2011 11 to 20 years in the federal public service 15 25 13 19 16 12 0 45 40 165
2011 More than 20 years in the federal public service 23 31 14 9 14 7 1 59 26 86
2008 Less than 3 years in the federal public service 22 43 7 7 11 10 0 73 20 113
2008 3 to 10 years in the federal public service 14 20 17 16 20 13 0 39 42 247
2008 11 to 20 years in the federal public service 15 25 16 8 21 15 0 47 35 108
2008 More than 20 years in the federal public service 16 32 18 14 14 5 0 51 30 56

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 32 11 12 6 3 0 70 19 88
2017 3 to 10 years in the federal public service 17 33 12 22 13 3 0 52 36 264
2017 11 to 20 years in the federal public service 15 27 14 22 19 2 0 43 42 233
2017 More than 20 years in the federal public service 17 31 17 17 17 1 0 48 34 75
2014 Less than 3 years in the federal public service 38 36 14 4 2 7 0 79 6 63
2014 3 to 10 years in the federal public service 17 29 16 21 14 3 0 48 36 286
2014 11 to 20 years in the federal public service 14 28 20 18 17 3 0 43 36 218
2014 More than 20 years in the federal public service 14 42 18 13 11 3 0 57 24 85
2011 Less than 3 years in the federal public service 22 35 14 17 5 7 0 62 23 109
2011 3 to 10 years in the federal public service 14 34 14 22 13 3 0 49 36 244
2011 11 to 20 years in the federal public service 13 33 19 15 16 4 0 48 32 166
2011 More than 20 years in the federal public service 25 32 16 14 10 3 1 59 25 86
2008 Less than 3 years in the federal public service 27 38 10 14 9 2 0 67 23 113
2008 3 to 10 years in the federal public service 17 28 13 24 15 3 0 46 41 247
2008 11 to 20 years in the federal public service 13 34 17 19 15 3 0 49 34 108
2008 More than 20 years in the federal public service 14 36 18 20 9 4 0 52 30 56
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 29 17 10 5 0 0 68 15 89
2017 3 to 10 years in the federal public service 23 37 15 15 9 0 0 60 25 267
2017 11 to 20 years in the federal public service 21 34 14 11 20 0 1 55 31 233
2017 More than 20 years in the federal public service 27 25 18 15 14 0 1 52 29 76
2014 Less than 3 years in the federal public service 33 38 18 6 4 0 0 72 11 63
2014 3 to 10 years in the federal public service 22 34 16 15 13 0 0 56 28 286
2014 11 to 20 years in the federal public service 16 40 12 14 18 0 0 56 32 219
2014 More than 20 years in the federal public service 32 38 12 8 9 0 1 70 17 85
2011 Less than 3 years in the federal public service 23 48 15 8 4 2 0 72 13 109
2011 3 to 10 years in the federal public service 19 40 11 17 13 1 0 60 30 247
2011 11 to 20 years in the federal public service 18 38 17 17 10 0 0 56 27 166
2011 More than 20 years in the federal public service 22 36 15 14 11 0 1 59 25 86

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 34 11 6 2 0 0 80 8 89
2017 3 to 10 years in the federal public service 33 42 9 10 4 1 0 77 14 266
2017 11 to 20 years in the federal public service 31 38 14 10 6 0 1 70 16 232
2017 More than 20 years in the federal public service 32 33 14 12 8 0 0 65 21 76

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 16 13 8 10 39 1 48 29 89
2017 3 to 10 years in the federal public service 9 19 15 18 22 15 2 34 49 267
2017 11 to 20 years in the federal public service 9 14 14 24 23 15 2 27 56 233
2017 More than 20 years in the federal public service 6 13 11 38 18 15 0 22 65 76
2014 Less than 3 years in the federal public service 9 17 17 16 6 28 7 40 34 63
2014 3 to 10 years in the federal public service 7 15 16 25 20 16 1 27 54 286
2014 11 to 20 years in the federal public service 6 16 22 15 21 19 1 28 45 219
2014 More than 20 years in the federal public service 13 33 15 24 10 4 1 48 36 85

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 31 18 3 4 1 0 74 8 89
2017 3 to 10 years in the federal public service 32 35 11 11 9 0 1 68 20 263
2017 11 to 20 years in the federal public service 32 33 10 11 13 0 1 66 24 233
2017 More than 20 years in the federal public service 30 42 7 12 9 0 0 72 21 76
2014 Less than 3 years in the federal public service 43 29 17 8 2 2 0 73 10 63
2014 3 to 10 years in the federal public service 36 33 9 14 8 1 1 70 21 286
2014 11 to 20 years in the federal public service 36 33 11 9 11 0 0 69 20 219
2014 More than 20 years in the federal public service 47 32 7 3 8 1 1 81 12 85
2011 Less than 3 years in the federal public service 31 43 15 7 4 0 0 74 11 109
2011 3 to 10 years in the federal public service 26 42 9 16 6 0 0 68 22 244
2011 11 to 20 years in the federal public service 27 40 15 12 6 0 0 67 18 166
2011 More than 20 years in the federal public service 28 46 11 9 4 0 3 75 14 86
2008 Less than 3 years in the federal public service 27 38 14 14 5 2 0 66 20 113
2008 3 to 10 years in the federal public service 30 36 8 17 8 0 0 66 26 248
2008 11 to 20 years in the federal public service 26 46 8 9 10 0 0 72 19 108
2008 More than 20 years in the federal public service 32 38 20 5 2 2 2 72 7 56

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 46 27 15 0 0 2 10 83 0 31
2017 11 to 20 years in the federal public service 38 25 9 9 4 6 8 73 16 47
2017 More than 20 years in the federal public service 22 23 9 23 19 0 4 47 44 23
2014 3 to 10 years in the federal public service 23 38 4 9 10 11 6 73 22 21
2014 11 to 20 years in the federal public service 27 40 6 7 5 2 13 79 14 47
2014 More than 20 years in the federal public service 17 53 5 9 4 2 10 80 14 34

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 33 9 11 7 3 3 71 20 89
2017 3 to 10 years in the federal public service 28 34 10 18 8 1 0 64 26 267
2017 11 to 20 years in the federal public service 25 35 10 18 9 4 0 61 28 233
2017 More than 20 years in the federal public service 22 35 19 9 11 4 0 59 21 76
2014 Less than 3 years in the federal public service 40 37 11 10 2 0 2 78 11 63
2014 3 to 10 years in the federal public service 24 39 12 17 7 1 0 64 24 286
2014 11 to 20 years in the federal public service 23 40 15 12 9 1 0 64 21 219
2014 More than 20 years in the federal public service 26 52 10 6 4 0 1 80 10 85
2011 Less than 3 years in the federal public service 44 28 11 12 3 2 0 74 16 109
2011 3 to 10 years in the federal public service 26 43 9 16 5 1 0 70 21 246
2011 11 to 20 years in the federal public service 29 41 14 10 4 1 1 72 14 165
2011 More than 20 years in the federal public service 31 39 9 12 5 1 1 73 18 86
2008 Less than 3 years in the federal public service 38 36 9 10 4 3 1 76 15 112
2008 3 to 10 years in the federal public service 25 39 10 15 9 2 0 66 24 248
2008 11 to 20 years in the federal public service 24 45 12 9 8 1 1 70 17 106
2008 More than 20 years in the federal public service 34 38 13 13 2 2 0 73 15 56

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 27 10 11 2 21 4 69 17 89
2017 3 to 10 years in the federal public service 23 28 14 12 11 12 1 58 26 267
2017 11 to 20 years in the federal public service 24 24 10 17 13 10 0 54 34 232
2017 More than 20 years in the federal public service 23 28 16 9 17 7 0 55 29 76
2014 Less than 3 years in the federal public service 34 19 12 12 6 15 2 63 22 63
2014 3 to 10 years in the federal public service 21 29 17 15 8 8 1 55 26 285
2014 11 to 20 years in the federal public service 25 24 12 11 14 13 0 57 29 219
2014 More than 20 years in the federal public service 32 37 10 5 9 4 3 74 15 85
2011 Less than 3 years in the federal public service 38 16 14 12 5 14 0 64 20 107
2011 3 to 10 years in the federal public service 24 33 11 16 8 8 0 62 27 246
2011 11 to 20 years in the federal public service 29 25 15 10 14 6 1 58 26 166
2011 More than 20 years in the federal public service 36 23 11 11 11 7 1 64 24 85
2008 Less than 3 years in the federal public service 34 30 8 8 4 13 2 76 15 112
2008 3 to 10 years in the federal public service 23 24 10 19 15 8 0 52 37 248
2008 11 to 20 years in the federal public service 24 25 14 15 16 5 1 52 33 106
2008 More than 20 years in the federal public service 32 38 13 7 4 7 0 75 12 56

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 36 11 15 4 0 2 69 19 89
2017 3 to 10 years in the federal public service 25 39 11 15 9 0 0 65 24 267
2017 11 to 20 years in the federal public service 26 40 7 16 11 0 0 66 27 232
2017 More than 20 years in the federal public service 31 31 8 20 10 0 0 62 30 76
2014 Less than 3 years in the federal public service 38 37 11 11 3 0 0 75 14 63
2014 3 to 10 years in the federal public service 26 39 11 16 9 0 0 65 24 286
2014 11 to 20 years in the federal public service 21 39 12 19 10 0 0 60 28 219
2014 More than 20 years in the federal public service 34 35 7 15 8 0 0 70 23 85
2011 Less than 3 years in the federal public service 31 41 11 12 5 0 0 72 17 109
2011 3 to 10 years in the federal public service 25 44 13 12 6 0 0 69 18 246
2011 11 to 20 years in the federal public service 31 45 7 12 4 0 1 77 16 166
2011 More than 20 years in the federal public service 31 43 10 6 6 0 3 77 12 86
2008 Less than 3 years in the federal public service 20 45 11 17 6 0 1 66 23 113
2008 3 to 10 years in the federal public service 17 48 10 14 11 0 0 65 25 248
2008 11 to 20 years in the federal public service 23 45 7 14 11 0 0 68 25 107
2008 More than 20 years in the federal public service 29 39 18 4 7 2 2 70 11 56

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 31 9 6 0 0 0 85 6 89
2017 3 to 10 years in the federal public service 52 33 8 6 1 0 0 85 7 267
2017 11 to 20 years in the federal public service 53 30 9 5 2 0 0 83 7 232
2017 More than 20 years in the federal public service 45 45 2 3 4 0 0 90 7 76
2014 Less than 3 years in the federal public service 63 29 5 2 2 0 0 92 3 62
2014 3 to 10 years in the federal public service 46 38 10 6 1 0 0 84 6 286
2014 11 to 20 years in the federal public service 47 36 8 7 3 0 0 83 10 219
2014 More than 20 years in the federal public service 70 24 4 2 0 0 0 94 2 84
2011 Less than 3 years in the federal public service 54 34 9 3 0 0 0 88 3 109
2011 3 to 10 years in the federal public service 52 34 7 5 2 0 0 86 7 246
2011 11 to 20 years in the federal public service 51 36 8 3 2 0 0 87 5 166
2011 More than 20 years in the federal public service 51 30 11 5 2 0 1 82 7 86
2008 Less than 3 years in the federal public service 50 35 8 6 1 0 0 85 7 113
2008 3 to 10 years in the federal public service 47 34 9 8 1 0 0 82 9 247
2008 11 to 20 years in the federal public service 46 45 2 4 3 0 0 92 6 108
2008 More than 20 years in the federal public service 55 29 11 2 2 2 0 85 4 56

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 33 6 5 0 0 0 88 5 89
2017 3 to 10 years in the federal public service 57 30 5 7 1 0 0 87 8 267
2017 11 to 20 years in the federal public service 62 25 6 4 4 0 0 87 8 232
2017 More than 20 years in the federal public service 55 34 4 4 3 0 0 89 7 76
2014 Less than 3 years in the federal public service 64 29 3 3 2 0 0 93 4 63
2014 3 to 10 years in the federal public service 52 35 6 3 3 0 0 87 6 286
2014 11 to 20 years in the federal public service 52 35 6 4 3 0 0 87 7 219
2014 More than 20 years in the federal public service 74 20 4 2 0 0 0 94 2 85
2011 Less than 3 years in the federal public service 54 35 3 6 2 0 0 89 8 109
2011 3 to 10 years in the federal public service 55 36 4 4 2 0 0 91 6 246
2011 11 to 20 years in the federal public service 57 34 4 4 1 0 0 91 5 166
2011 More than 20 years in the federal public service 59 29 4 6 1 0 1 89 7 86
2008 Less than 3 years in the federal public service 48 46 3 2 2 0 0 94 4 113
2008 3 to 10 years in the federal public service 50 40 3 5 2 0 0 90 7 248
2008 11 to 20 years in the federal public service 56 35 6 1 1 0 0 92 2 108
2008 More than 20 years in the federal public service 50 38 7 4 2 0 0 88 5 56

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 25 19 11 2 8 0 66 14 88
2017 3 to 10 years in the federal public service 20 30 14 16 18 2 0 52 34 267
2017 11 to 20 years in the federal public service 16 32 11 16 24 2 0 48 41 233
2017 More than 20 years in the federal public service 17 26 15 23 18 1 0 44 41 76
2014 Less than 3 years in the federal public service 27 42 8 12 5 5 0 74 18 63
2014 3 to 10 years in the federal public service 18 30 17 20 13 1 0 49 34 286
2014 11 to 20 years in the federal public service 13 32 14 16 20 4 0 47 38 218
2014 More than 20 years in the federal public service 27 31 13 15 13 1 0 58 28 85
2011 Less than 3 years in the federal public service 30 32 14 14 6 3 2 64 21 109
2011 3 to 10 years in the federal public service 20 30 13 20 15 1 0 51 35 247
2011 11 to 20 years in the federal public service 19 32 18 15 15 1 1 52 30 165
2011 More than 20 years in the federal public service 33 24 14 8 18 0 2 59 27 85
2008 Less than 3 years in the federal public service 17 50 16 9 7 1 0 68 16 113
2008 3 to 10 years in the federal public service 11 30 18 21 19 1 0 41 40 247
2008 11 to 20 years in the federal public service 15 36 19 10 19 1 1 51 30 107
2008 More than 20 years in the federal public service 16 38 14 16 14 2 0 55 31 56

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 22 17 10 6 8 3 63 18 89
2017 3 to 10 years in the federal public service 16 25 13 16 26 3 1 42 44 267
2017 11 to 20 years in the federal public service 12 20 9 17 38 1 2 34 57 233
2017 More than 20 years in the federal public service 12 21 15 12 34 0 6 35 49 76
2014 Less than 3 years in the federal public service 27 23 14 12 14 5 6 56 28 63
2014 3 to 10 years in the federal public service 16 19 15 17 28 4 1 36 47 286
2014 11 to 20 years in the federal public service 10 18 11 22 35 1 3 29 59 218
2014 More than 20 years in the federal public service 12 20 15 17 21 0 15 38 44 84
2011 Less than 3 years in the federal public service 20 32 17 17 11 3 2 54 29 106
2011 3 to 10 years in the federal public service 13 27 11 20 26 2 1 41 47 247
2011 11 to 20 years in the federal public service 10 25 13 21 29 1 2 36 51 166
2011 More than 20 years in the federal public service 13 19 18 13 29 1 7 35 45 86
2008 Less than 3 years in the federal public service 14 36 19 14 11 5 1 54 26 113
2008 3 to 10 years in the federal public service 11 24 14 23 27 2 0 35 51 246
2008 11 to 20 years in the federal public service 11 27 10 20 29 3 0 39 50 108
2008 More than 20 years in the federal public service 11 14 14 25 27 2 7 27 57 56

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 38 20 5 2 0 2 72 8 88
2017 3 to 10 years in the federal public service 28 43 9 11 9 0 0 71 20 266
2017 11 to 20 years in the federal public service 30 34 11 14 10 0 0 65 24 230
2017 More than 20 years in the federal public service 29 35 11 14 12 0 0 64 26 76
2014 Less than 3 years in the federal public service 26 48 9 8 6 2 2 76 14 63
2014 3 to 10 years in the federal public service 19 38 15 17 12 0 0 57 28 285
2014 11 to 20 years in the federal public service 21 41 8 15 15 0 0 62 30 219
2014 More than 20 years in the federal public service 29 46 8 7 9 0 0 75 16 85
2011 Less than 3 years in the federal public service 35 45 9 7 4 0 1 80 11 108
2011 3 to 10 years in the federal public service 27 41 8 13 9 0 0 69 23 246
2011 11 to 20 years in the federal public service 30 38 13 13 6 0 0 68 18 166
2011 More than 20 years in the federal public service 43 35 8 8 5 0 1 78 13 86

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 32 20 7 3 0 0 70 10 88
2017 3 to 10 years in the federal public service 29 37 16 10 7 0 0 67 17 266
2017 11 to 20 years in the federal public service 32 30 17 8 12 1 0 63 20 232
2017 More than 20 years in the federal public service 29 24 19 19 7 0 1 54 27 76
2014 Less than 3 years in the federal public service 40 40 7 8 5 0 0 80 13 61
2014 3 to 10 years in the federal public service 28 36 14 15 8 0 0 63 23 286
2014 11 to 20 years in the federal public service 24 40 13 10 13 0 0 64 22 219
2014 More than 20 years in the federal public service 44 30 10 8 8 0 0 74 16 84

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 41 13 3 5 0 0 80 8 88
2017 3 to 10 years in the federal public service 26 40 13 12 8 0 0 67 20 265
2017 11 to 20 years in the federal public service 25 39 12 12 11 0 0 64 24 232
2017 More than 20 years in the federal public service 29 30 8 17 15 0 1 59 33 76
2014 Less than 3 years in the federal public service 38 44 8 5 3 0 2 84 8 63
2014 3 to 10 years in the federal public service 26 40 14 12 7 0 0 66 20 285
2014 11 to 20 years in the federal public service 25 36 12 14 13 0 0 62 26 219
2014 More than 20 years in the federal public service 37 37 8 10 8 0 0 75 18 85
2011 Less than 3 years in the federal public service 37 46 9 5 2 1 1 84 6 109
2011 3 to 10 years in the federal public service 30 43 10 14 3 0 0 73 17 246
2011 11 to 20 years in the federal public service 23 48 15 9 5 0 0 72 14 166
2011 More than 20 years in the federal public service 39 37 13 6 3 1 1 79 9 86

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 31 23 8 2 4 2 65 10 88
2017 3 to 10 years in the federal public service 20 30 24 13 11 2 0 51 24 267
2017 11 to 20 years in the federal public service 19 34 18 9 15 5 0 56 26 233
2017 More than 20 years in the federal public service 19 38 11 19 13 1 0 57 32 76

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 31 11 12 4 0 3 72 16 89
2017 3 to 10 years in the federal public service 34 31 14 11 10 0 1 65 21 267
2017 11 to 20 years in the federal public service 36 31 8 13 11 0 1 67 24 232
2017 More than 20 years in the federal public service 30 33 12 15 10 0 0 64 24 76
2014 Less than 3 years in the federal public service 58 23 6 10 2 0 2 82 12 63
2014 3 to 10 years in the federal public service 37 28 13 14 8 0 1 65 22 286
2014 11 to 20 years in the federal public service 32 33 13 12 10 0 0 66 21 219
2014 More than 20 years in the federal public service 44 32 6 11 6 0 0 76 17 85
2011 Less than 3 years in the federal public service 44 37 6 8 4 1 1 82 12 108
2011 3 to 10 years in the federal public service 37 37 11 10 5 0 0 74 15 247
2011 11 to 20 years in the federal public service 30 42 12 7 8 0 0 72 16 165
2011 More than 20 years in the federal public service 46 30 9 4 10 1 1 77 14 85

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 9 20 16 24 3 16 25 50 89
2017 3 to 10 years in the federal public service 13 14 9 12 37 4 10 32 58 266
2017 11 to 20 years in the federal public service 14 16 11 13 30 3 13 36 52 232
2017 More than 20 years in the federal public service 15 17 15 5 30 1 17 38 44 76
2014 Less than 3 years in the federal public service 12 13 12 24 21 4 14 30 56 63
2014 3 to 10 years in the federal public service 9 13 11 18 36 2 12 25 62 286
2014 11 to 20 years in the federal public service 8 12 9 20 38 1 13 23 67 219
2014 More than 20 years in the federal public service 14 12 12 13 26 0 23 34 51 85
2011 Less than 3 years in the federal public service 28 29 10 12 10 4 5 63 25 108
2011 3 to 10 years in the federal public service 23 23 9 17 19 2 8 51 39 247
2011 11 to 20 years in the federal public service 21 22 9 15 22 1 10 49 41 165
2011 More than 20 years in the federal public service 14 19 9 8 23 1 25 45 42 86
2008 Less than 3 years in the federal public service 13 22 7 16 28 3 11 41 51 113
2008 3 to 10 years in the federal public service 18 16 4 14 39 2 7 38 58 248
2008 11 to 20 years in the federal public service 19 15 4 16 34 3 10 38 57 108
2008 More than 20 years in the federal public service 18 27 2 13 27 4 11 52 46 56

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 36 18 6 7 1 0 68 13 89
2017 3 to 10 years in the federal public service 19 36 22 15 7 0 1 56 22 267
2017 11 to 20 years in the federal public service 24 32 18 13 11 0 1 57 25 233
2017 More than 20 years in the federal public service 13 38 17 20 12 0 1 51 32 76
2014 Less than 3 years in the federal public service 35 36 13 11 5 0 0 70 16 63
2014 3 to 10 years in the federal public service 26 35 19 9 11 0 0 61 20 286
2014 11 to 20 years in the federal public service 21 28 20 16 14 0 1 50 30 219
2014 More than 20 years in the federal public service 22 29 19 19 9 0 1 52 29 85
2011 Less than 3 years in the federal public service 28 33 21 10 7 0 1 62 17 109
2011 3 to 10 years in the federal public service 24 30 26 12 7 0 0 55 19 247
2011 11 to 20 years in the federal public service 14 34 24 13 15 0 0 49 28 166
2011 More than 20 years in the federal public service 13 33 23 11 18 0 3 47 29 86
2008 Less than 3 years in the federal public service 19 44 15 12 10 0 0 64 21 113
2008 3 to 10 years in the federal public service 14 27 26 13 20 0 0 41 33 247
2008 11 to 20 years in the federal public service 7 28 21 22 21 0 0 35 44 108
2008 More than 20 years in the federal public service 14 36 18 21 7 2 2 52 30 56

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 13 11 6 3 10 8 75 11 89
2017 3 to 10 years in the federal public service 48 22 9 7 7 4 2 75 15 267
2017 11 to 20 years in the federal public service 55 20 6 5 8 3 3 80 14 233
2017 More than 20 years in the federal public service 46 28 10 4 7 1 4 78 11 75
2014 Less than 3 years in the federal public service 47 22 9 3 5 8 6 80 10 63
2014 3 to 10 years in the federal public service 46 24 9 7 10 3 2 73 17 286
2014 11 to 20 years in the federal public service 49 27 5 6 7 2 4 80 14 219
2014 More than 20 years in the federal public service 54 25 4 3 6 3 6 87 9 85
2011 Less than 3 years in the federal public service 49 27 9 4 4 1 6 82 8 109
2011 3 to 10 years in the federal public service 44 29 7 9 7 3 0 76 17 246
2011 11 to 20 years in the federal public service 53 26 10 4 5 0 3 81 9 166
2011 More than 20 years in the federal public service 51 24 10 1 8 2 5 80 9 86

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 19 51 30 89
2017 3 to 10 years in the federal public service 20 49 32 266
2017 11 to 20 years in the federal public service 16 48 37 233
2017 More than 20 years in the federal public service 25 34 41 76
2014 Less than 3 years in the federal public service 20 52 28 63
2014 3 to 10 years in the federal public service 18 50 33 286
2014 11 to 20 years in the federal public service 17 50 34 217
2014 More than 20 years in the federal public service 23 51 27 85
2011 Less than 3 years in the federal public service 18 50 32 109
2011 3 to 10 years in the federal public service 16 50 34 247
2011 11 to 20 years in the federal public service 16 52 32 166
2011 More than 20 years in the federal public service 25 46 29 86

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 5 49 12 22 12 18
2017 3 to 10 years in the federal public service 3 18 45 17 4 13 53
2017 11 to 20 years in the federal public service 11 8 29 39 3 11 37
2017 More than 20 years in the federal public service 31 4 27 23 0 16 19
2014 Less than 3 years in the federal public service 0 8 11 38 9999 43 13
2014 3 to 10 years in the federal public service 4 10 54 26 9999 6 51
2014 11 to 20 years in the federal public service 8 13 45 28 9999 6 38
2014 More than 20 years in the federal public service 73 0 9 4 9999 14 21
2011 Less than 3 years in the federal public service 11 37 38 10 9999 5 20
2011 3 to 10 years in the federal public service 5 15 35 32 9999 12 41
2011 11 to 20 years in the federal public service 11 14 41 30 9999 3 28
2011 More than 20 years in the federal public service 60 9 9 19 9999 4 22
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 30 9 1 1 0 0 88 2 89
2017 3 to 10 years in the federal public service 43 39 9 5 4 0 0 82 9 266
2017 11 to 20 years in the federal public service 48 31 11 5 4 1 0 80 9 232
2017 More than 20 years in the federal public service 43 42 5 8 1 0 0 85 10 76
2014 Less than 3 years in the federal public service 40 54 2 2 3 0 0 94 4 63
2014 3 to 10 years in the federal public service 41 38 11 5 3 1 0 80 9 286
2014 11 to 20 years in the federal public service 40 38 10 8 4 1 0 78 12 219
2014 More than 20 years in the federal public service 59 30 7 4 0 0 0 90 4 85
2011 Less than 3 years in the federal public service 40 47 11 0 2 1 0 88 2 107
2011 3 to 10 years in the federal public service 37 41 12 5 4 1 0 79 9 247
2011 11 to 20 years in the federal public service 30 46 12 8 3 0 0 76 12 166
2011 More than 20 years in the federal public service 50 35 5 6 2 1 1 87 8 86
2008 Less than 3 years in the federal public service 44 43 6 2 3 2 0 89 5 113
2008 3 to 10 years in the federal public service 40 39 8 6 5 2 0 81 12 248
2008 11 to 20 years in the federal public service 44 48 5 1 2 0 0 93 3 108
2008 More than 20 years in the federal public service 47 38 9 2 4 0 0 85 5 55

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 32 21 5 2 1 0 72 8 89
2017 3 to 10 years in the federal public service 25 38 20 11 5 1 0 64 16 265
2017 11 to 20 years in the federal public service 20 37 21 12 9 1 0 58 21 231
2017 More than 20 years in the federal public service 21 38 16 9 11 3 1 61 22 75
2014 Less than 3 years in the federal public service 37 38 14 6 2 3 0 77 8 63
2014 3 to 10 years in the federal public service 27 40 19 8 4 2 0 68 13 286
2014 11 to 20 years in the federal public service 21 39 19 9 8 3 0 62 18 219
2014 More than 20 years in the federal public service 30 42 14 4 8 3 0 74 12 85
2011 Less than 3 years in the federal public service 34 42 12 7 3 3 0 78 10 109
2011 3 to 10 years in the federal public service 17 42 21 12 5 4 0 61 17 247
2011 11 to 20 years in the federal public service 19 35 26 12 4 4 0 57 17 166
2011 More than 20 years in the federal public service 29 37 19 7 6 1 1 67 13 85

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 14 26 21 32 1 3 56 17 88
2017 3 to 10 years in the federal public service 6 15 26 29 18 2 4 50 23 266
2017 11 to 20 years in the federal public service 7 14 26 31 17 1 3 51 22 231
2017 More than 20 years in the federal public service 4 19 30 33 10 1 3 45 24 76
2014 Less than 3 years in the federal public service 6 12 27 28 22 0 5 52 19 63
2014 3 to 10 years in the federal public service 5 17 27 30 16 1 4 49 23 283
2014 11 to 20 years in the federal public service 9 18 34 21 12 0 5 35 29 219
2014 More than 20 years in the federal public service 8 17 36 17 17 1 3 35 27 85
2011 Less than 3 years in the federal public service 4 7 24 31 25 3 6 62 12 109
2011 3 to 10 years in the federal public service 6 14 34 23 14 3 6 41 22 246
2011 11 to 20 years in the federal public service 5 15 39 22 14 1 4 38 21 166
2011 More than 20 years in the federal public service 11 24 30 20 11 0 4 32 36 85
2008 Less than 3 years in the federal public service 9 10 31 35 13 1 2 49 19 112
2008 3 to 10 years in the federal public service 5 21 34 26 8 2 4 36 27 248
2008 11 to 20 years in the federal public service 5 26 36 19 9 0 5 30 32 108
2008 More than 20 years in the federal public service 5 21 46 16 5 4 2 23 28 56

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 11 20 26 32 4 3 62 16 88
2017 3 to 10 years in the federal public service 6 13 25 25 24 3 5 53 20 265
2017 11 to 20 years in the federal public service 6 10 23 31 24 3 3 59 17 232
2017 More than 20 years in the federal public service 5 14 24 30 21 4 3 54 20 76
2014 Less than 3 years in the federal public service 4 7 16 32 31 4 5 70 12 63
2014 3 to 10 years in the federal public service 7 14 22 30 23 1 3 55 22 285
2014 11 to 20 years in the federal public service 9 13 27 27 17 2 4 47 24 219
2014 More than 20 years in the federal public service 8 7 27 30 20 4 3 54 17 84
2011 Less than 3 years in the federal public service 4 6 21 28 33 3 5 66 11 108
2011 3 to 10 years in the federal public service 5 12 20 33 21 3 6 59 19 247
2011 11 to 20 years in the federal public service 5 12 25 27 24 0 7 55 18 166
2011 More than 20 years in the federal public service 4 14 33 21 20 1 7 44 19 85
2008 Less than 3 years in the federal public service 9 12 24 27 22 3 4 52 22 112
2008 3 to 10 years in the federal public service 9 16 28 31 10 2 4 44 27 248
2008 11 to 20 years in the federal public service 13 20 29 20 12 4 3 34 35 107
2008 More than 20 years in the federal public service 5 13 43 27 5 5 2 35 19 56

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 10 11 22 26 23 4 4 54 23 88
2017 3 to 10 years in the federal public service 8 14 32 24 15 2 4 42 24 265
2017 11 to 20 years in the federal public service 7 16 29 28 15 3 3 46 24 233
2017 More than 20 years in the federal public service 7 26 36 13 14 1 3 28 34 76
2014 Less than 3 years in the federal public service 9 16 23 25 22 0 5 49 27 63
2014 3 to 10 years in the federal public service 15 16 31 21 13 0 5 35 32 285
2014 11 to 20 years in the federal public service 16 24 29 17 11 0 3 29 41 218
2014 More than 20 years in the federal public service 16 21 21 24 15 0 2 40 38 85
2011 Less than 3 years in the federal public service 6 11 20 35 19 2 6 59 19 108
2011 3 to 10 years in the federal public service 7 17 32 21 15 2 7 38 27 246
2011 11 to 20 years in the federal public service 10 25 26 21 13 1 3 36 36 163
2011 More than 20 years in the federal public service 13 14 29 24 18 0 2 43 28 85
2008 Less than 3 years in the federal public service 6 11 27 25 24 4 4 53 18 113
2008 3 to 10 years in the federal public service 8 19 26 31 11 2 4 44 28 248
2008 11 to 20 years in the federal public service 11 24 28 19 11 2 5 32 37 106
2008 More than 20 years in the federal public service 5 18 41 29 5 2 0 35 24 56

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 13 19 36 29 1 1 67 14 87
2017 3 to 10 years in the federal public service 3 11 29 32 20 0 4 55 14 263
2017 11 to 20 years in the federal public service 5 10 31 33 17 2 2 52 16 231
2017 More than 20 years in the federal public service 4 20 29 32 12 1 3 46 24 76
2014 Less than 3 years in the federal public service 0 3 26 40 28 0 3 70 3 63
2014 3 to 10 years in the federal public service 2 9 28 41 18 0 4 60 11 285
2014 11 to 20 years in the federal public service 3 14 33 32 15 0 3 48 18 218
2014 More than 20 years in the federal public service 7 14 26 35 13 1 3 51 22 84
2011 Less than 3 years in the federal public service 3 9 17 38 27 3 4 69 12 109
2011 3 to 10 years in the federal public service 3 8 30 40 15 1 4 58 11 246
2011 11 to 20 years in the federal public service 4 18 36 27 13 0 2 41 22 165
2011 More than 20 years in the federal public service 7 11 44 28 6 1 4 35 18 82
2008 Less than 3 years in the federal public service 2 8 30 33 24 1 3 59 10 113
2008 3 to 10 years in the federal public service 4 10 41 28 11 1 4 42 15 247
2008 11 to 20 years in the federal public service 6 21 40 25 6 1 2 32 27 107
2008 More than 20 years in the federal public service 0 14 45 29 9 2 2 39 15 56

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 12 30 25 21 1 5 49 19 89
2017 3 to 10 years in the federal public service 16 23 26 18 13 1 4 32 41 265
2017 11 to 20 years in the federal public service 14 21 30 22 7 2 4 31 38 231
2017 More than 20 years in the federal public service 20 23 25 19 8 1 4 28 45 76
2014 Less than 3 years in the federal public service 2 13 25 32 19 8 2 57 16 61
2014 3 to 10 years in the federal public service 17 21 31 18 11 0 2 29 39 285
2014 11 to 20 years in the federal public service 19 28 27 13 10 0 3 24 48 219
2014 More than 20 years in the federal public service 18 27 33 13 7 0 2 21 45 85
2011 Less than 3 years in the federal public service 7 13 22 30 19 4 5 54 22 109
2011 3 to 10 years in the federal public service 11 24 27 22 11 2 4 35 37 245
2011 11 to 20 years in the federal public service 17 26 30 17 8 1 2 26 44 166
2011 More than 20 years in the federal public service 21 22 35 13 4 0 5 18 45 85
2008 Less than 3 years in the federal public service 9 22 20 23 18 2 6 45 34 109
2008 3 to 10 years in the federal public service 19 25 29 15 6 1 5 23 46 247
2008 11 to 20 years in the federal public service 24 26 33 10 3 1 3 13 52 108
2008 More than 20 years in the federal public service 16 27 45 5 4 2 2 9 44 56

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 10 22 26 17 9 7 51 22 88
2017 3 to 10 years in the federal public service 10 15 32 22 14 2 4 38 27 264
2017 11 to 20 years in the federal public service 10 16 22 29 16 2 4 49 28 233
2017 More than 20 years in the federal public service 11 9 34 20 14 7 5 39 23 76
2014 Less than 3 years in the federal public service 6 10 28 28 14 10 5 49 18 63
2014 3 to 10 years in the federal public service 10 12 22 33 17 2 4 53 23 282
2014 11 to 20 years in the federal public service 9 17 19 27 20 1 7 52 28 218
2014 More than 20 years in the federal public service 11 9 28 27 20 1 3 50 21 85
2011 Less than 3 years in the federal public service 4 8 28 26 20 6 7 53 14 109
2011 3 to 10 years in the federal public service 5 17 25 28 14 2 9 47 25 246
2011 11 to 20 years in the federal public service 8 14 23 32 17 1 6 52 23 166
2011 More than 20 years in the federal public service 5 20 24 37 8 1 4 48 26 84
2008 Less than 3 years in the federal public service 15 15 30 13 19 4 4 35 33 112
2008 3 to 10 years in the federal public service 19 19 26 19 12 2 4 33 39 247
2008 11 to 20 years in the federal public service 16 24 25 23 8 0 4 33 41 108
2008 More than 20 years in the federal public service 7 23 34 16 11 5 4 29 33 56

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 8 31 23 17 8 4 46 20 88
2017 3 to 10 years in the federal public service 7 20 36 18 13 2 4 33 28 266
2017 11 to 20 years in the federal public service 7 17 38 17 12 3 5 32 27 232
2017 More than 20 years in the federal public service 14 18 34 19 9 2 3 30 34 76
2014 Less than 3 years in the federal public service 6 14 30 26 14 2 8 44 22 63
2014 3 to 10 years in the federal public service 15 18 34 20 10 1 2 31 34 285
2014 11 to 20 years in the federal public service 16 25 29 15 10 1 4 26 43 217
2014 More than 20 years in the federal public service 15 21 28 19 14 1 2 33 37 85

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 29 8 9 7 1 1 75 17 89
2017 3 to 10 years in the federal public service 32 29 13 14 11 1 0 62 25 267
2017 11 to 20 years in the federal public service 32 28 8 16 16 1 0 60 32 233
2017 More than 20 years in the federal public service 34 33 13 11 10 0 0 66 20 76
2014 Less than 3 years in the federal public service 37 32 11 5 13 3 0 71 18 62
2014 3 to 10 years in the federal public service 31 31 9 16 12 0 0 62 29 286
2014 11 to 20 years in the federal public service 29 30 9 11 18 2 0 60 30 219
2014 More than 20 years in the federal public service 43 33 3 11 8 1 0 78 19 85

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 33 9 4 6 0 1 81 11 89
2017 3 to 10 years in the federal public service 37 38 7 10 7 1 0 76 17 266
2017 11 to 20 years in the federal public service 35 36 9 12 7 1 0 72 19 233
2017 More than 20 years in the federal public service 38 37 4 9 10 1 0 77 19 76
2014 Less than 3 years in the federal public service 58 33 3 2 4 0 0 91 6 63
2014 3 to 10 years in the federal public service 33 40 8 15 4 0 0 74 19 286
2014 11 to 20 years in the federal public service 32 39 8 12 8 0 0 72 20 219
2014 More than 20 years in the federal public service 36 43 12 5 5 0 0 78 10 85

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 34 13 3 2 6 1 80 6 89
2017 3 to 10 years in the federal public service 34 27 20 6 7 6 0 65 13 267
2017 11 to 20 years in the federal public service 32 31 17 5 8 7 0 68 14 233
2017 More than 20 years in the federal public service 28 40 13 3 9 6 1 73 12 76
2014 Less than 3 years in the federal public service 47 31 14 2 0 4 2 83 2 63
2014 3 to 10 years in the federal public service 44 31 15 4 2 3 0 78 6 286
2014 11 to 20 years in the federal public service 31 29 21 7 4 8 0 65 12 218
2014 More than 20 years in the federal public service 41 37 13 2 3 5 0 81 6 85

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 36 8 6 0 1 0 86 6 89
2017 3 to 10 years in the federal public service 30 42 13 9 4 2 0 73 13 267
2017 11 to 20 years in the federal public service 32 40 11 9 6 2 0 74 15 233
2017 More than 20 years in the federal public service 32 33 15 10 10 0 0 65 20 76
2014 Less than 3 years in the federal public service 53 35 8 3 2 0 0 88 4 63
2014 3 to 10 years in the federal public service 43 35 12 5 4 1 0 78 9 286
2014 11 to 20 years in the federal public service 30 37 14 8 7 5 0 70 15 219
2014 More than 20 years in the federal public service 42 30 18 3 5 2 0 74 8 85
2011 Less than 3 years in the federal public service 44 39 9 4 2 1 0 84 6 109
2011 3 to 10 years in the federal public service 30 40 15 7 7 2 0 71 14 246
2011 11 to 20 years in the federal public service 28 35 14 10 7 6 0 67 18 166
2011 More than 20 years in the federal public service 35 33 15 5 5 6 1 73 10 86

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 31 2 2 1 1 0 94 3 89
2017 3 to 10 years in the federal public service 48 36 6 4 6 0 0 84 10 266
2017 11 to 20 years in the federal public service 41 35 10 7 7 0 0 76 14 233
2017 More than 20 years in the federal public service 36 39 4 13 9 0 0 75 21 76
2014 Less than 3 years in the federal public service 66 30 3 0 2 0 0 95 2 63
2014 3 to 10 years in the federal public service 48 37 7 4 4 0 0 85 8 286
2014 11 to 20 years in the federal public service 44 35 6 7 8 0 0 79 15 217
2014 More than 20 years in the federal public service 57 28 2 6 7 0 0 85 13 85
2011 Less than 3 years in the federal public service 58 31 6 3 3 0 0 89 5 109
2011 3 to 10 years in the federal public service 43 38 10 5 4 0 0 81 10 244
2011 11 to 20 years in the federal public service 33 44 9 7 6 1 0 77 13 166
2011 More than 20 years in the federal public service 43 35 7 9 5 0 1 79 14 85
2008 Less than 3 years in the federal public service 48 38 8 4 2 0 0 86 6 113
2008 3 to 10 years in the federal public service 33 38 9 10 10 0 0 71 20 248
2008 11 to 20 years in the federal public service 35 33 10 9 11 1 0 69 21 108
2008 More than 20 years in the federal public service 41 36 13 9 2 0 0 77 11 56

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 26 13 15 11 6 8 55 30 89
2017 3 to 10 years in the federal public service 20 26 18 17 12 4 3 49 32 267
2017 11 to 20 years in the federal public service 22 26 13 17 17 2 3 50 36 232
2017 More than 20 years in the federal public service 21 27 10 17 18 2 4 52 37 76
2014 Less than 3 years in the federal public service 31 37 10 9 6 5 3 73 16 63
2014 3 to 10 years in the federal public service 21 28 15 17 15 3 2 51 33 284
2014 11 to 20 years in the federal public service 20 28 12 16 17 3 2 51 36 219
2014 More than 20 years in the federal public service 34 30 13 11 8 0 5 67 20 85

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 32 6 3 0 2 0 91 3 89
2017 3 to 10 years in the federal public service 53 35 6 4 1 2 0 89 5 265
2017 11 to 20 years in the federal public service 53 33 9 2 0 3 0 89 2 231
2017 More than 20 years in the federal public service 47 39 9 3 1 1 0 87 4 76
2014 Less than 3 years in the federal public service 53 37 5 3 0 3 0 92 3 63
2014 3 to 10 years in the federal public service 61 30 5 2 0 2 0 93 2 286
2014 11 to 20 years in the federal public service 58 28 7 3 2 3 0 88 5 219
2014 More than 20 years in the federal public service 62 31 2 4 0 1 0 94 4 85
2011 Less than 3 years in the federal public service 51 32 10 3 1 2 1 86 4 109
2011 3 to 10 years in the federal public service 53 31 9 3 2 3 0 87 4 247
2011 11 to 20 years in the federal public service 51 30 10 3 1 4 1 85 4 165
2011 More than 20 years in the federal public service 60 29 4 1 1 4 1 93 3 85

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 34 7 3 6 0 0 84 9 88
2017 3 to 10 years in the federal public service 42 32 11 7 4 4 1 78 11 265
2017 11 to 20 years in the federal public service 39 35 11 8 5 2 0 76 13 232
2017 More than 20 years in the federal public service 46 21 12 14 7 0 1 68 21 76
2014 Less than 3 years in the federal public service 55 35 7 2 0 2 0 91 2 63
2014 3 to 10 years in the federal public service 50 30 7 8 2 2 1 82 10 286
2014 11 to 20 years in the federal public service 46 32 8 6 5 2 0 80 12 219
2014 More than 20 years in the federal public service 54 29 7 5 3 3 0 85 8 85
2011 Less than 3 years in the federal public service 51 26 7 7 4 1 4 81 12 109
2011 3 to 10 years in the federal public service 43 33 11 6 3 4 0 79 9 246
2011 11 to 20 years in the federal public service 41 35 4 11 5 2 1 80 16 165
2011 More than 20 years in the federal public service 53 30 3 3 10 0 1 84 13 85
2008 Less than 3 years in the federal public service 42 31 8 12 4 4 0 76 16 113
2008 3 to 10 years in the federal public service 34 37 10 10 5 3 0 74 15 248
2008 11 to 20 years in the federal public service 35 36 9 11 6 2 1 73 17 106
2008 More than 20 years in the federal public service 39 41 7 5 2 5 0 85 8 56

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 31 15 9 6 9 0 67 16 89
2017 3 to 10 years in the federal public service 30 30 18 12 3 6 0 64 16 266
2017 11 to 20 years in the federal public service 31 31 15 8 9 5 0 66 17 231
2017 More than 20 years in the federal public service 35 25 10 12 10 8 0 65 24 76
2014 Less than 3 years in the federal public service 37 39 17 4 3 1 0 76 7 63
2014 3 to 10 years in the federal public service 36 33 14 8 6 3 1 71 14 285
2014 11 to 20 years in the federal public service 26 35 15 10 6 7 0 66 18 219
2014 More than 20 years in the federal public service 40 33 10 8 4 4 1 77 13 85
2011 Less than 3 years in the federal public service 32 27 18 5 3 12 2 69 10 108
2011 3 to 10 years in the federal public service 23 30 22 11 8 6 1 56 20 245
2011 11 to 20 years in the federal public service 22 33 21 11 5 7 1 60 18 165
2011 More than 20 years in the federal public service 29 27 17 16 5 5 1 60 22 86

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 17 12 16 9 19 5 51 33 89
2017 3 to 10 years in the federal public service 15 21 15 14 20 13 1 43 40 266
2017 11 to 20 years in the federal public service 13 21 13 21 21 9 3 39 47 231
2017 More than 20 years in the federal public service 16 13 18 22 20 10 1 33 47 76
2014 Less than 3 years in the federal public service 22 20 16 11 10 17 5 54 26 63
2014 3 to 10 years in the federal public service 16 22 14 22 16 9 1 42 43 286
2014 11 to 20 years in the federal public service 12 17 15 20 24 11 2 34 49 219
2014 More than 20 years in the federal public service 24 23 16 9 14 10 4 54 27 85
2011 Less than 3 years in the federal public service 22 12 22 13 4 20 6 47 23 109
2011 3 to 10 years in the federal public service 14 18 18 18 19 12 1 37 43 246
2011 11 to 20 years in the federal public service 12 20 21 11 20 11 4 38 37 166
2011 More than 20 years in the federal public service 16 18 22 9 18 10 7 41 33 86

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 46 2 15 2 0 0 80 18 89
2017 3 to 10 years in the federal public service 31 48 4 13 4 0 0 78 17 266
2017 11 to 20 years in the federal public service 33 43 4 13 7 0 0 76 20 233
2017 More than 20 years in the federal public service 33 45 4 9 10 0 0 78 18 76
2014 Less than 3 years in the federal public service 35 50 9 5 0 0 1 86 5 63
2014 3 to 10 years in the federal public service 31 44 6 13 6 0 0 75 19 286
2014 11 to 20 years in the federal public service 26 47 6 15 6 0 0 73 21 219
2014 More than 20 years in the federal public service 42 42 1 11 4 0 0 84 15 85
2011 Less than 3 years in the federal public service 30 49 1 15 5 0 0 79 19 109
2011 3 to 10 years in the federal public service 26 58 0 13 3 0 0 83 16 247
2011 11 to 20 years in the federal public service 30 52 4 12 3 0 0 82 14 166
2011 More than 20 years in the federal public service 51 33 2 5 8 0 1 85 12 86
2008 Less than 3 years in the federal public service 27 54 0 14 5 0 0 81 19 113
2008 3 to 10 years in the federal public service 26 48 4 15 6 0 0 74 21 248
2008 11 to 20 years in the federal public service 37 42 2 10 8 0 0 79 19 107
2008 More than 20 years in the federal public service 46 36 0 14 4 0 0 82 18 56

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 36 5 11 1 0 0 82 12 89
2017 3 to 10 years in the federal public service 35 35 9 14 7 0 0 70 21 267
2017 11 to 20 years in the federal public service 40 35 6 12 7 0 0 75 19 233
2017 More than 20 years in the federal public service 44 27 2 14 11 0 1 72 25 76
2014 Less than 3 years in the federal public service 52 31 7 6 4 0 0 82 10 63
2014 3 to 10 years in the federal public service 39 39 5 9 7 0 0 78 17 286
2014 11 to 20 years in the federal public service 41 37 5 10 8 0 0 78 17 219
2014 More than 20 years in the federal public service 54 33 5 4 5 0 0 87 8 85
2011 Less than 3 years in the federal public service 34 42 8 9 7 0 0 76 16 108
2011 3 to 10 years in the federal public service 39 39 4 12 6 0 0 78 18 246
2011 11 to 20 years in the federal public service 43 37 8 5 6 0 0 80 11 165
2011 More than 20 years in the federal public service 54 30 6 6 3 0 2 85 9 86

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 34 8 3 0 0 0 89 3 89
2017 3 to 10 years in the federal public service 42 38 8 7 4 0 1 81 12 267
2017 11 to 20 years in the federal public service 46 35 6 7 6 0 0 81 13 231
2017 More than 20 years in the federal public service 46 33 5 9 6 0 1 80 14 76
2014 Less than 3 years in the federal public service 59 29 9 3 0 0 0 88 3 62
2014 3 to 10 years in the federal public service 49 36 3 8 4 0 0 85 12 286
2014 11 to 20 years in the federal public service 43 36 8 10 2 0 0 80 13 219
2014 More than 20 years in the federal public service 57 31 5 4 3 0 0 89 6 85

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 14 3 0 0 0 0 97 0 88
2017 3 to 10 years in the federal public service 76 15 3 3 1 1 1 93 4 267
2017 11 to 20 years in the federal public service 75 17 2 3 1 2 1 95 3 233
2017 More than 20 years in the federal public service 71 20 4 4 0 0 1 92 4 76
2014 Less than 3 years in the federal public service 75 19 2 1 2 0 2 96 3 63
2014 3 to 10 years in the federal public service 78 16 2 2 1 0 0 94 4 286
2014 11 to 20 years in the federal public service 70 20 2 4 1 0 1 92 6 219
2014 More than 20 years in the federal public service 71 20 4 2 1 1 0 93 4 85
2011 Less than 3 years in the federal public service 74 15 3 3 0 3 3 94 3 109
2011 3 to 10 years in the federal public service 78 16 1 3 0 1 0 95 3 246
2011 11 to 20 years in the federal public service 72 21 4 1 1 1 1 95 1 166
2011 More than 20 years in the federal public service 78 14 4 3 0 0 1 93 3 86
2008 Less than 3 years in the federal public service 76 17 2 3 1 0 2 95 4 113
2008 3 to 10 years in the federal public service 74 18 2 1 2 0 1 94 4 247
2008 11 to 20 years in the federal public service 68 23 4 4 2 0 0 91 6 108
2008 More than 20 years in the federal public service 77 23 0 0 0 0 0 100 0 56

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 15 9 2 2 0 2 86 5 89
2017 3 to 10 years in the federal public service 67 19 5 4 3 0 2 88 7 266
2017 11 to 20 years in the federal public service 69 18 4 4 3 0 2 88 8 232
2017 More than 20 years in the federal public service 67 27 1 5 0 0 0 94 5 74
2014 Less than 3 years in the federal public service 73 14 6 1 3 2 2 89 5 63
2014 3 to 10 years in the federal public service 74 14 3 5 3 0 1 90 8 285
2014 11 to 20 years in the federal public service 65 19 5 7 3 0 1 85 10 218
2014 More than 20 years in the federal public service 69 18 6 5 0 0 2 89 5 84
2011 Less than 3 years in the federal public service 73 14 5 4 2 0 3 89 6 108
2011 3 to 10 years in the federal public service 77 11 4 4 2 1 1 89 6 247
2011 11 to 20 years in the federal public service 68 20 4 4 2 0 2 90 6 166
2011 More than 20 years in the federal public service 70 16 1 5 3 1 4 90 8 86
2008 Less than 3 years in the federal public service 81 10 4 1 2 0 2 93 3 113
2008 3 to 10 years in the federal public service 74 13 2 6 2 0 2 89 9 247
2008 11 to 20 years in the federal public service 68 17 4 6 6 0 0 85 11 107
2008 More than 20 years in the federal public service 79 14 2 4 2 0 0 93 5 56

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 10 3 4 5 0 5 87 10 89
2017 3 to 10 years in the federal public service 72 11 7 3 3 1 3 87 6 266
2017 11 to 20 years in the federal public service 71 11 8 4 3 0 3 85 7 233
2017 More than 20 years in the federal public service 69 19 6 4 0 0 1 89 4 76
2014 Less than 3 years in the federal public service 73 8 11 1 3 0 4 84 5 63
2014 3 to 10 years in the federal public service 70 12 5 4 4 2 4 87 8 286
2014 11 to 20 years in the federal public service 69 13 5 3 4 0 6 87 7 219
2014 More than 20 years in the federal public service 75 13 7 2 0 0 4 91 2 85
2011 Less than 3 years in the federal public service 76 9 3 4 1 0 6 91 6 109
2011 3 to 10 years in the federal public service 71 10 6 5 3 1 4 85 8 247
2011 11 to 20 years in the federal public service 71 13 3 3 4 0 7 90 7 164
2011 More than 20 years in the federal public service 67 10 9 5 2 1 6 83 8 86
2008 Less than 3 years in the federal public service 71 10 8 2 4 0 6 86 6 113
2008 3 to 10 years in the federal public service 71 6 6 3 2 0 11 87 6 248
2008 11 to 20 years in the federal public service 62 17 6 2 5 1 8 87 7 108
2008 More than 20 years in the federal public service 73 16 0 5 0 0 5 94 6 56

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 87 10 2 0 1 0 0 97 1 89
2017 3 to 10 years in the federal public service 82 8 4 1 2 0 3 93 3 266
2017 11 to 20 years in the federal public service 80 10 4 1 1 0 4 94 2 233
2017 More than 20 years in the federal public service 84 10 4 0 0 0 1 96 0 76
2014 Less than 3 years in the federal public service 82 5 3 0 4 0 6 93 4 63
2014 3 to 10 years in the federal public service 81 9 2 1 4 0 4 94 5 286
2014 11 to 20 years in the federal public service 80 7 4 2 4 0 4 90 6 219
2014 More than 20 years in the federal public service 80 6 8 1 0 0 6 91 1 85
2011 Less than 3 years in the federal public service 77 11 3 1 2 2 4 94 3 109
2011 3 to 10 years in the federal public service 78 9 6 0 2 1 4 91 3 247
2011 11 to 20 years in the federal public service 81 9 2 1 3 0 5 94 4 166
2011 More than 20 years in the federal public service 83 4 5 0 1 0 6 93 1 85
2008 Less than 3 years in the federal public service 83 3 4 1 3 1 5 92 4 113
2008 3 to 10 years in the federal public service 79 4 4 2 2 1 8 91 5 248
2008 11 to 20 years in the federal public service 81 4 4 1 3 2 6 92 4 108
2008 More than 20 years in the federal public service 84 9 0 0 0 0 7 100 0 55

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 12 8 2 2 3 6 86 5 88
2017 3 to 10 years in the federal public service 65 14 8 4 2 2 5 85 6 267
2017 11 to 20 years in the federal public service 63 15 8 5 2 1 6 84 7 233
2017 More than 20 years in the federal public service 58 27 9 0 0 0 6 90 0 76
2014 Less than 3 years in the federal public service 67 9 8 0 5 1 9 85 6 63
2014 3 to 10 years in the federal public service 66 15 7 2 3 2 6 87 5 286
2014 11 to 20 years in the federal public service 59 16 10 4 3 0 8 81 8 219
2014 More than 20 years in the federal public service 62 20 10 1 1 0 6 87 3 85

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 10 1 1 2 3 4 96 3 89
2017 3 to 10 years in the federal public service 66 15 9 3 1 2 3 86 5 266
2017 11 to 20 years in the federal public service 69 14 5 2 2 4 3 90 5 233
2017 More than 20 years in the federal public service 62 20 8 1 1 4 3 88 3 76
2014 Less than 3 years in the federal public service 67 8 9 1 4 3 7 84 6 63
2014 3 to 10 years in the federal public service 68 14 7 3 2 4 2 87 5 286
2014 11 to 20 years in the federal public service 58 22 8 3 3 1 4 85 6 218
2014 More than 20 years in the federal public service 57 22 10 2 0 4 4 87 2 85
2011 Less than 3 years in the federal public service 71 15 4 3 1 1 6 92 4 109
2011 3 to 10 years in the federal public service 68 17 5 2 2 2 4 90 4 247
2011 11 to 20 years in the federal public service 67 17 6 2 2 2 4 89 4 166
2011 More than 20 years in the federal public service 75 11 6 1 1 1 4 91 3 85
2008 Less than 3 years in the federal public service 72 15 2 4 3 3 3 92 7 113
2008 3 to 10 years in the federal public service 67 13 8 3 2 2 5 86 6 248
2008 11 to 20 years in the federal public service 60 22 6 4 3 1 4 86 7 108
2008 More than 20 years in the federal public service 66 11 13 2 0 4 5 84 2 56

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 19 81 89
2017 3 to 10 years in the federal public service 22 78 267
2017 11 to 20 years in the federal public service 20 80 233
2017 More than 20 years in the federal public service 27 73 76
2014 Less than 3 years in the federal public service 10 90 61
2014 3 to 10 years in the federal public service 18 82 286
2014 11 to 20 years in the federal public service 25 75 218
2014 More than 20 years in the federal public service 18 82 85

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 64 17
2017 3 to 10 years in the federal public service 57 59
2017 11 to 20 years in the federal public service 69 47
2017 More than 20 years in the federal public service 42 19
2014 3 to 10 years in the federal public service 69 52
2014 11 to 20 years in the federal public service 57 55
2014 More than 20 years in the federal public service 48 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 47 17
2017 3 to 10 years in the federal public service 52 59
2017 11 to 20 years in the federal public service 54 47
2017 More than 20 years in the federal public service 68 19
2014 3 to 10 years in the federal public service 48 52
2014 11 to 20 years in the federal public service 63 55
2014 More than 20 years in the federal public service 57 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2017 11 to 20 years in the federal public service 16 47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2017 3 to 10 years in the federal public service 0 59
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 52
2014 11 to 20 years in the federal public service 0 55
2014 More than 20 years in the federal public service 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 59
2017 11 to 20 years in the federal public service 12 47
2014 3 to 10 years in the federal public service 12 52
2014 11 to 20 years in the federal public service 0 55

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 19
2014 More than 20 years in the federal public service 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 53 59
2017 11 to 20 years in the federal public service 43 47
2017 More than 20 years in the federal public service 59 19
2014 3 to 10 years in the federal public service 45 52
2014 11 to 20 years in the federal public service 50 55
2014 More than 20 years in the federal public service 45 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 59
2017 11 to 20 years in the federal public service 34 47
2017 More than 20 years in the federal public service 48 19
2014 3 to 10 years in the federal public service 34 52
2014 11 to 20 years in the federal public service 41 55
2014 More than 20 years in the federal public service 42 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 17
2017 3 to 10 years in the federal public service 37 59
2017 11 to 20 years in the federal public service 49 47
2017 More than 20 years in the federal public service 49 19
2014 3 to 10 years in the federal public service 50 52
2014 11 to 20 years in the federal public service 45 55
2014 More than 20 years in the federal public service 55 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 47 59
2017 11 to 20 years in the federal public service 28 47
2017 More than 20 years in the federal public service 38 19
2014 3 to 10 years in the federal public service 29 52
2014 11 to 20 years in the federal public service 39 55
2014 More than 20 years in the federal public service 46 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 36 59
2017 11 to 20 years in the federal public service 28 47
2017 More than 20 years in the federal public service 32 19
2014 3 to 10 years in the federal public service 39 52
2014 11 to 20 years in the federal public service 24 55
2014 More than 20 years in the federal public service 55 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 64 17
2017 3 to 10 years in the federal public service 59 59
2017 11 to 20 years in the federal public service 62 47
2017 More than 20 years in the federal public service 64 19
2014 3 to 10 years in the federal public service 45 52
2014 11 to 20 years in the federal public service 48 55
2014 More than 20 years in the federal public service 67 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 17
2017 3 to 10 years in the federal public service 46 59
2017 11 to 20 years in the federal public service 40 47
2017 More than 20 years in the federal public service 45 19
2014 3 to 10 years in the federal public service 24 52
2014 11 to 20 years in the federal public service 37 55
2014 More than 20 years in the federal public service 52 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2017 3 to 10 years in the federal public service 0 59
2017 More than 20 years in the federal public service 0 19
2014 3 to 10 years in the federal public service 0 52
2014 More than 20 years in the federal public service 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 59
2017 11 to 20 years in the federal public service 11 47
2014 3 to 10 years in the federal public service 12 52
2014 More than 20 years in the federal public service 0 15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 15 59
2014 11 to 20 years in the federal public service 11 55

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 45 17
2017 3 to 10 years in the federal public service 47 59
2017 11 to 20 years in the federal public service 43 47
2017 More than 20 years in the federal public service 60 19
2014 3 to 10 years in the federal public service 43 52
2014 11 to 20 years in the federal public service 49 55
2014 More than 20 years in the federal public service 36 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 33 59
2017 11 to 20 years in the federal public service 25 47
2014 3 to 10 years in the federal public service 41 52
2014 11 to 20 years in the federal public service 38 55
2014 More than 20 years in the federal public service 34 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 59
2017 11 to 20 years in the federal public service 17 47
2014 11 to 20 years in the federal public service 20 55

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 53 17
2017 3 to 10 years in the federal public service 60 59
2017 11 to 20 years in the federal public service 59 47
2017 More than 20 years in the federal public service 37 19
2014 3 to 10 years in the federal public service 76 51
2014 11 to 20 years in the federal public service 59 55
2014 More than 20 years in the federal public service 66 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 59
2017 11 to 20 years in the federal public service 24 47
2017 More than 20 years in the federal public service 31 19
2014 3 to 10 years in the federal public service 27 51
2014 11 to 20 years in the federal public service 35 55

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 14 51
2014 11 to 20 years in the federal public service 17 55

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 59
2017 11 to 20 years in the federal public service 17 47
2017 More than 20 years in the federal public service 38 19
2014 3 to 10 years in the federal public service 20 51
2014 11 to 20 years in the federal public service 19 55

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 59
2014 11 to 20 years in the federal public service 13 55

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2014 11 to 20 years in the federal public service 10 55

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 16 59
2017 11 to 20 years in the federal public service 11 47

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 59
2017 More than 20 years in the federal public service 26 19
2014 11 to 20 years in the federal public service 12 55

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 36 17
2017 3 to 10 years in the federal public service 17 59
2017 11 to 20 years in the federal public service 27 47
2014 3 to 10 years in the federal public service 14 51
2014 11 to 20 years in the federal public service 25 55

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 55
2017 11 to 20 years in the federal public service 11 44
2014 3 to 10 years in the federal public service 13 47
2014 11 to 20 years in the federal public service 15 49
2014 More than 20 years in the federal public service 0 14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 55
2014 3 to 10 years in the federal public service 27 47
2014 11 to 20 years in the federal public service 14 49

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 55
2014 3 to 10 years in the federal public service 11 47

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 55
2017 11 to 20 years in the federal public service 14 44
2014 3 to 10 years in the federal public service 13 47
2014 More than 20 years in the federal public service 0 14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 30 17
2017 3 to 10 years in the federal public service 22 55
2017 11 to 20 years in the federal public service 14 44
2014 3 to 10 years in the federal public service 13 47

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 17

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 55

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 15 55

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 55
2017 11 to 20 years in the federal public service 14 44
2014 3 to 10 years in the federal public service 11 47
2014 11 to 20 years in the federal public service 17 49
2014 More than 20 years in the federal public service 0 14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 55
2017 11 to 20 years in the federal public service 28 44
2017 More than 20 years in the federal public service 49 17
2014 3 to 10 years in the federal public service 32 47
2014 11 to 20 years in the federal public service 29 49

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 55
2014 11 to 20 years in the federal public service 18 49

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 28 17
2017 3 to 10 years in the federal public service 50 55
2017 11 to 20 years in the federal public service 34 44
2017 More than 20 years in the federal public service 55 17
2014 3 to 10 years in the federal public service 39 47
2014 11 to 20 years in the federal public service 49 49
2014 More than 20 years in the federal public service 46 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2017 11 to 20 years in the federal public service 0 44
2014 More than 20 years in the federal public service 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 36 17
2017 3 to 10 years in the federal public service 51 55
2017 11 to 20 years in the federal public service 61 44
2017 More than 20 years in the federal public service 68 17
2014 3 to 10 years in the federal public service 55 47
2014 11 to 20 years in the federal public service 57 49
2014 More than 20 years in the federal public service 44 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 17
2017 3 to 10 years in the federal public service 0 55
2017 More than 20 years in the federal public service 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 55
2017 11 to 20 years in the federal public service 12 44
2017 More than 20 years in the federal public service 0 17
2014 3 to 10 years in the federal public service 13 47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 89 11 17
2017 3 to 10 years in the federal public service 95 5 58
2017 11 to 20 years in the federal public service 96 4 47
2017 More than 20 years in the federal public service 90 10 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 14 19 4 3 24 17 56 13 89
2017 3 to 10 years in the federal public service 13 17 15 12 10 23 10 45 33 267
2017 11 to 20 years in the federal public service 13 18 17 11 13 25 3 43 33 233
2017 More than 20 years in the federal public service 13 14 21 7 15 25 4 39 32 76
2014 Less than 3 years in the federal public service 14 19 12 2 1 38 14 69 6 63
2014 3 to 10 years in the federal public service 10 15 23 10 7 30 4 39 26 286
2014 11 to 20 years in the federal public service 13 12 17 11 15 30 2 37 39 218
2014 More than 20 years in the federal public service 15 28 21 4 10 19 3 55 19 85

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 30 14 4 2 9 4 77 7 89
2017 3 to 10 years in the federal public service 25 35 19 8 6 7 0 65 15 267
2017 11 to 20 years in the federal public service 24 37 18 6 9 5 0 65 16 233
2017 More than 20 years in the federal public service 31 29 15 3 10 12 0 69 15 76
2014 Less than 3 years in the federal public service 26 32 14 5 1 19 3 75 8 63
2014 3 to 10 years in the federal public service 23 20 25 9 7 15 1 52 19 285
2014 11 to 20 years in the federal public service 19 26 17 11 11 16 0 54 26 218
2014 More than 20 years in the federal public service 28 37 20 5 6 4 0 67 12 85
2011 Less than 3 years in the federal public service 37 28 17 3 3 12 2 74 6 109
2011 3 to 10 years in the federal public service 28 27 17 10 7 10 1 62 19 247
2011 11 to 20 years in the federal public service 28 36 14 5 7 10 0 71 13 164
2011 More than 20 years in the federal public service 38 27 15 8 5 5 2 70 14 86

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 12 88 266
2017 11 to 20 years in the federal public service 8 92 232
2017 More than 20 years in the federal public service 12 88 76
2014 3 to 10 years in the federal public service 7 93 286
2014 11 to 20 years in the federal public service 10 90 218
2014 More than 20 years in the federal public service 7 93 85

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 32 31
2017 11 to 20 years in the federal public service 37 18
2014 3 to 10 years in the federal public service 34 20
2014 11 to 20 years in the federal public service 36 22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 82 31
2017 11 to 20 years in the federal public service 94 18
2014 3 to 10 years in the federal public service 75 20
2014 11 to 20 years in the federal public service 85 22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20
2014 11 to 20 years in the federal public service 0 22

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20
2014 11 to 20 years in the federal public service 0 22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2014 3 to 10 years in the federal public service 0 20

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 31
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 31

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 20

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 22

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 18 31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 37 31
2017 11 to 20 years in the federal public service 35 18
2014 3 to 10 years in the federal public service 40 20
2014 11 to 20 years in the federal public service 28 22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 31
2017 11 to 20 years in the federal public service 39 18
2014 3 to 10 years in the federal public service 51 20
2014 11 to 20 years in the federal public service 22 22

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 31
2014 11 to 20 years in the federal public service 24 22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 31
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 19 31

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 31
2014 3 to 10 years in the federal public service 35 20
2014 11 to 20 years in the federal public service 45 22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 31
2017 11 to 20 years in the federal public service 27 18
2014 11 to 20 years in the federal public service 29 22

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 31

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 18
2014 11 to 20 years in the federal public service 0 22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 67 31
2017 11 to 20 years in the federal public service 55 18
2014 3 to 10 years in the federal public service 44 20
2014 11 to 20 years in the federal public service 50 22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 17
2014 11 to 20 years in the federal public service 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 29
2014 3 to 10 years in the federal public service 0 17
2014 11 to 20 years in the federal public service 0 19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 29

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 32 29
2017 11 to 20 years in the federal public service 44 18
2014 3 to 10 years in the federal public service 36 17
2014 11 to 20 years in the federal public service 31 19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 22 29
2017 11 to 20 years in the federal public service 0 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 51 29
2017 11 to 20 years in the federal public service 44 18
2014 3 to 10 years in the federal public service 42 17
2014 11 to 20 years in the federal public service 48 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 18
2014 3 to 10 years in the federal public service 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 69 29
2017 11 to 20 years in the federal public service 79 18
2014 3 to 10 years in the federal public service 66 17
2014 11 to 20 years in the federal public service 53 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 29
2017 11 to 20 years in the federal public service 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in the federal public service 100 0 31
2017 11 to 20 years in the federal public service 100 0 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 16 19 0 1 36 12 60 2 89
2017 3 to 10 years in the federal public service 15 12 20 4 6 31 12 47 17 266
2017 11 to 20 years in the federal public service 15 15 20 5 6 33 6 50 18 233
2017 More than 20 years in the federal public service 7 19 22 4 7 36 5 44 19 75
2014 Less than 3 years in the federal public service 18 12 10 2 2 47 10 71 7 63
2014 3 to 10 years in the federal public service 13 11 27 2 3 36 7 42 10 286
2014 11 to 20 years in the federal public service 10 16 19 6 6 39 4 45 21 218
2014 More than 20 years in the federal public service 16 17 26 3 2 33 3 52 8 85

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 30 13 0 1 18 2 82 2 89
2017 3 to 10 years in the federal public service 28 30 18 4 5 11 3 68 11 266
2017 11 to 20 years in the federal public service 31 31 18 4 6 9 1 68 12 232
2017 More than 20 years in the federal public service 22 28 26 4 6 13 0 58 12 73
2014 Less than 3 years in the federal public service 32 31 13 0 2 20 3 81 2 63
2014 3 to 10 years in the federal public service 28 24 21 4 3 18 2 65 8 285
2014 11 to 20 years in the federal public service 24 28 16 5 6 21 0 66 14 218
2014 More than 20 years in the federal public service 34 31 15 1 5 12 1 75 7 85
2011 Less than 3 years in the federal public service 41 29 12 0 1 17 0 84 1 107
2011 3 to 10 years in the federal public service 33 30 16 3 2 15 0 74 7 246
2011 11 to 20 years in the federal public service 33 38 8 5 4 12 0 80 11 166
2011 More than 20 years in the federal public service 42 30 17 2 1 6 1 78 4 85

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 11 89 89
2017 3 to 10 years in the federal public service 19 81 266
2017 11 to 20 years in the federal public service 20 80 233
2017 More than 20 years in the federal public service 27 73 75
2014 Less than 3 years in the federal public service 8 92 63
2014 3 to 10 years in the federal public service 16 84 286
2014 11 to 20 years in the federal public service 14 86 219
2014 More than 20 years in the federal public service 13 87 85

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 72 28 10
2017 3 to 10 years in the federal public service 85 15 50
2017 11 to 20 years in the federal public service 81 19 47
2017 More than 20 years in the federal public service 58 42 19
2014 3 to 10 years in the federal public service 78 22 45
2014 11 to 20 years in the federal public service 77 23 31
2014 More than 20 years in the federal public service 66 34 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 48 16 4 15 15 2 0 65 30 43
2017 11 to 20 years in the federal public service 34 47 8 8 3 0 0 81 10 38
2017 More than 20 years in the federal public service 64 27 0 9 0 0 0 91 9 11
2014 3 to 10 years in the federal public service 52 31 6 12 0 0 0 82 12 35
2014 11 to 20 years in the federal public service 60 25 3 5 3 4 0 88 8 24

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 36 15 21 11 1 7 48 35 89
2017 3 to 10 years in the federal public service 19 58 8 8 2 2 3 81 10 267
2017 11 to 20 years in the federal public service 28 48 8 5 4 0 7 83 9 233
2017 More than 20 years in the federal public service 19 53 6 7 1 3 11 83 10 75
2014 Less than 3 years in the federal public service 15 44 17 10 12 0 2 60 23 63
2014 3 to 10 years in the federal public service 20 56 11 8 2 2 1 79 10 286
2014 11 to 20 years in the federal public service 29 53 6 6 1 0 3 86 8 219
2014 More than 20 years in the federal public service 23 37 8 5 3 1 23 79 10 85
2011 Less than 3 years in the federal public service 17 44 15 14 5 3 2 64 19 109
2011 3 to 10 years in the federal public service 20 59 9 7 2 1 2 81 10 247
2011 11 to 20 years in the federal public service 24 50 7 6 1 1 11 85 7 166
2011 More than 20 years in the federal public service 27 31 5 4 4 1 28 83 10 86
2008 Less than 3 years in the federal public service 11 37 12 12 12 3 14 57 29 113
2008 3 to 10 years in the federal public service 12 33 10 7 6 4 27 66 19 248
2008 11 to 20 years in the federal public service 19 17 8 6 7 4 39 63 23 108
2008 More than 20 years in the federal public service 23 23 9 4 0 5 36 79 6 56

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 19 17 15 7 25 11 39 34 89
2017 3 to 10 years in the federal public service 7 14 21 16 12 24 5 29 41 266
2017 11 to 20 years in the federal public service 10 21 23 16 8 18 4 40 31 230
2017 More than 20 years in the federal public service 9 21 14 12 17 18 9 41 40 75
2014 Less than 3 years in the federal public service 5 12 25 5 9 36 8 29 26 63
2014 3 to 10 years in the federal public service 4 21 28 15 6 22 4 34 28 286
2014 11 to 20 years in the federal public service 6 19 24 11 10 24 4 35 31 217
2014 More than 20 years in the federal public service 12 25 19 3 5 19 17 57 13 85
2011 Less than 3 years in the federal public service 4 15 20 18 8 31 4 29 40 109
2011 3 to 10 years in the federal public service 5 21 23 14 14 17 6 34 36 247
2011 11 to 20 years in the federal public service 9 21 23 13 11 16 7 39 32 166
2011 More than 20 years in the federal public service 12 21 20 7 8 15 17 48 23 86

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 21 13 4 0 22 4 78 5 89
2017 3 to 10 years in the federal public service 31 33 13 4 4 13 3 75 9 267
2017 11 to 20 years in the federal public service 33 28 15 5 3 10 6 73 10 233
2017 More than 20 years in the federal public service 24 24 18 2 4 13 14 66 10 75
2014 Less than 3 years in the federal public service 28 26 16 0 2 27 2 76 2 63
2014 3 to 10 years in the federal public service 32 35 14 4 2 12 1 77 6 286
2014 11 to 20 years in the federal public service 34 29 15 6 2 10 4 73 9 217
2014 More than 20 years in the federal public service 27 20 11 1 4 12 24 74 8 85
2011 Less than 3 years in the federal public service 36 23 14 5 1 18 2 74 8 108
2011 3 to 10 years in the federal public service 32 31 13 7 4 12 2 73 12 246
2011 11 to 20 years in the federal public service 32 25 15 6 2 11 10 72 10 166
2011 More than 20 years in the federal public service 25 23 10 2 4 9 27 76 9 86
2008 Less than 3 years in the federal public service 21 23 19 0 2 20 15 68 3 113
2008 3 to 10 years in the federal public service 16 25 13 2 4 13 27 67 11 248
2008 11 to 20 years in the federal public service 18 16 6 2 4 17 38 73 12 108
2008 More than 20 years in the federal public service 18 25 5 2 4 13 34 80 10 56

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 23 12 5 1 23 4 76 8 89
2017 3 to 10 years in the federal public service 25 30 15 5 7 15 2 67 15 267
2017 11 to 20 years in the federal public service 29 30 12 7 4 12 5 72 14 233
2017 More than 20 years in the federal public service 20 27 16 8 7 8 12 60 20 75
2014 Less than 3 years in the federal public service 23 24 21 5 0 27 2 65 7 63
2014 3 to 10 years in the federal public service 26 33 16 7 3 14 1 69 12 286
2014 11 to 20 years in the federal public service 26 31 16 9 3 11 4 67 14 217
2014 More than 20 years in the federal public service 20 24 16 1 5 10 22 66 10 85
2011 Less than 3 years in the federal public service 34 20 18 6 1 21 1 69 8 109
2011 3 to 10 years in the federal public service 28 30 16 7 3 15 2 69 12 244
2011 11 to 20 years in the federal public service 25 28 15 9 4 9 10 65 16 165
2011 More than 20 years in the federal public service 24 21 10 7 5 7 27 67 18 86
2008 Less than 3 years in the federal public service 20 29 15 5 1 19 11 70 9 112
2008 3 to 10 years in the federal public service 18 21 13 8 5 10 24 60 20 246
2008 11 to 20 years in the federal public service 17 15 14 2 6 8 38 59 16 108
2008 More than 20 years in the federal public service 20 23 11 4 4 4 36 71 12 56
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 19 10 3 4 2 0 82 8 89
2017 3 to 10 years in the federal public service 48 25 8 9 8 2 0 75 17 267
2017 11 to 20 years in the federal public service 48 24 6 9 11 0 1 73 20 233
2017 More than 20 years in the federal public service 44 37 5 5 8 0 0 81 14 76

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 14 10 3 2 1 0 84 6 89
2017 3 to 10 years in the federal public service 52 25 10 6 6 1 0 78 12 267
2017 11 to 20 years in the federal public service 52 22 9 5 8 2 2 77 14 233
2017 More than 20 years in the federal public service 50 24 8 7 7 3 1 77 14 76

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 31 15 14 5 7 1 63 21 89
2017 3 to 10 years in the federal public service 15 40 15 16 10 4 0 57 27 266
2017 11 to 20 years in the federal public service 16 41 18 12 10 3 0 59 22 232
2017 More than 20 years in the federal public service 20 34 15 11 13 7 0 58 26 76

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 31 19 11 6 4 0 62 18 89
2017 3 to 10 years in the federal public service 10 36 14 21 16 2 0 48 38 267
2017 11 to 20 years in the federal public service 16 35 20 15 11 2 0 52 27 233
2017 More than 20 years in the federal public service 12 38 15 12 21 0 1 51 34 75

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 30 18 20 20 0 0 42 40 89
2017 3 to 10 years in the federal public service 19 24 22 16 18 0 2 44 34 264
2017 11 to 20 years in the federal public service 24 26 20 16 11 1 4 52 28 233
2017 More than 20 years in the federal public service 26 13 15 23 20 1 3 40 44 76

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 30 23 22 13 0 0 42 34 89
2017 3 to 10 years in the federal public service 9 20 30 23 18 0 0 29 41 266
2017 11 to 20 years in the federal public service 10 20 25 26 18 0 1 30 44 233
2017 More than 20 years in the federal public service 10 19 30 17 23 0 1 29 40 76

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 25 17 12 4 0 4 66 16 89
2017 3 to 10 years in the federal public service 23 35 23 9 8 1 2 59 18 263
2017 11 to 20 years in the federal public service 21 32 27 11 6 0 3 55 18 232
2017 More than 20 years in the federal public service 16 29 29 10 11 1 3 47 23 76

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 25 23 11 14 1 3 49 26 89
2017 3 to 10 years in the federal public service 13 20 25 20 21 1 1 33 41 266
2017 11 to 20 years in the federal public service 13 25 22 15 22 0 2 39 39 231
2017 More than 20 years in the federal public service 8 28 24 16 21 0 3 37 38 76

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 26 14 8 9 1 7 66 18 89
2017 3 to 10 years in the federal public service 28 20 21 13 12 0 6 51 27 266
2017 11 to 20 years in the federal public service 26 24 18 12 12 2 7 54 26 233
2017 More than 20 years in the federal public service 14 32 17 7 19 0 12 52 29 75

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 27 15 18 5 0 0 62 23 89
2017 3 to 10 years in the federal public service 19 29 27 14 11 0 0 48 26 264
2017 11 to 20 years in the federal public service 20 23 25 18 14 0 0 43 32 232
2017 More than 20 years in the federal public service 18 30 25 13 12 1 1 49 25 75

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 29 10 6 5 1 2 78 11 89
2017 3 to 10 years in the federal public service 28 31 22 11 7 0 1 60 18 265
2017 11 to 20 years in the federal public service 26 31 23 12 7 0 1 58 19 230
2017 More than 20 years in the federal public service 26 27 21 15 10 0 1 53 25 75

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 28 13 3 1 0 2 82 4 89
2017 3 to 10 years in the federal public service 38 33 16 8 4 1 1 72 11 264
2017 11 to 20 years in the federal public service 31 34 18 9 6 0 2 67 15 232
2017 More than 20 years in the federal public service 26 30 19 10 10 3 3 59 21 75

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 27 11 7 4 0 4 77 12 89
2017 3 to 10 years in the federal public service 43 32 12 7 5 0 1 76 12 264
2017 11 to 20 years in the federal public service 38 34 13 6 7 0 2 73 14 231
2017 More than 20 years in the federal public service 34 26 20 10 6 3 1 63 16 75

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 30 15 7 2 0 2 76 9 89
2017 3 to 10 years in the federal public service 35 32 22 9 3 0 0 66 12 264
2017 11 to 20 years in the federal public service 29 42 16 8 3 0 1 72 11 231
2017 More than 20 years in the federal public service 25 25 21 14 10 1 4 54 25 75

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 16 11 2 3 0 0 84 5 89
2017 3 to 10 years in the federal public service 50 25 14 7 4 0 1 76 10 266
2017 11 to 20 years in the federal public service 54 27 8 7 3 0 0 82 10 232
2017 More than 20 years in the federal public service 49 22 14 7 6 0 3 73 13 76

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 8 7 2 2 0 6 89 4 88
2017 3 to 10 years in the federal public service 69 14 6 4 6 0 2 84 10 267
2017 11 to 20 years in the federal public service 67 15 5 7 4 2 1 84 11 233
2017 More than 20 years in the federal public service 69 12 9 3 6 0 1 82 9 76

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 15 12 5 3 1 5 79 9 88
2017 3 to 10 years in the federal public service 46 32 13 5 3 0 1 78 9 265
2017 11 to 20 years in the federal public service 40 32 17 6 4 0 0 73 10 232
2017 More than 20 years in the federal public service 44 32 15 8 0 0 1 77 8 76

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 73 14 7 0 4 0 2 89 4 89
2017 3 to 10 years in the federal public service 57 19 10 6 7 1 1 77 13 267
2017 11 to 20 years in the federal public service 53 23 7 9 6 1 2 78 15 233
2017 More than 20 years in the federal public service 54 19 13 4 9 0 1 74 13 76

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 9 2 0 0 0 22 97 0 89
2017 3 to 10 years in the federal public service 54 13 7 0 1 0 26 89 1 265
2017 11 to 20 years in the federal public service 49 14 8 4 2 1 22 81 8 232
2017 More than 20 years in the federal public service 43 20 12 3 1 0 21 80 5 76

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 18 5 2 1 1 4 91 4 88
2017 3 to 10 years in the federal public service 59 22 11 3 1 0 4 84 4 265
2017 11 to 20 years in the federal public service 59 25 6 5 0 1 4 88 5 231
2017 More than 20 years in the federal public service 44 26 14 4 0 1 10 79 5 75

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 14 15 2 6 2 2 76 8 89
2017 3 to 10 years in the federal public service 77 14 4 1 3 0 1 92 4 266
2017 11 to 20 years in the federal public service 80 12 3 0 0 2 3 96 1 232
2017 More than 20 years in the federal public service 77 11 4 1 1 0 5 92 3 76

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 31 10 4 0 0 1 85 4 89
2017 3 to 10 years in the federal public service 49 32 13 3 2 0 1 82 5 266
2017 11 to 20 years in the federal public service 50 29 12 5 1 0 3 81 6 232
2017 More than 20 years in the federal public service 55 26 6 6 4 0 3 84 10 76

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 29 37 18 2 0 1 42 21 89
2017 3 to 10 years in the federal public service 6 19 45 17 13 0 0 25 30 266
2017 11 to 20 years in the federal public service 7 22 38 23 8 1 0 29 32 233
2017 More than 20 years in the federal public service 8 17 41 21 14 0 0 25 34 76

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 21 36 19 15 0 1 34 30 89
2017 3 to 10 years in the federal public service 10 23 45 16 5 0 0 21 33 264
2017 11 to 20 years in the federal public service 10 24 43 17 6 0 0 23 34 231
2017 More than 20 years in the federal public service 12 28 42 13 5 0 0 18 40 75
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 14 19 13 30 1 0 23 77 89
2017 3 to 10 years in the federal public service 24 22 17 13 18 4 0 25 75 267
2017 11 to 20 years in the federal public service 40 21 19 9 6 4 1 43 57 232
2017 More than 20 years in the federal public service 32 20 23 10 10 5 0 34 66 76

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 44 67
2017 3 to 10 years in the federal public service 28 189
2017 11 to 20 years in the federal public service 10 126
2017 More than 20 years in the federal public service 9 47

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 53 67
2017 3 to 10 years in the federal public service 46 189
2017 11 to 20 years in the federal public service 25 126
2017 More than 20 years in the federal public service 16 47

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 67
2017 3 to 10 years in the federal public service 16 189
2017 11 to 20 years in the federal public service 10 126
2017 More than 20 years in the federal public service 6 47

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 67
2017 3 to 10 years in the federal public service 22 189
2017 11 to 20 years in the federal public service 30 126
2017 More than 20 years in the federal public service 14 47

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 1 67
2017 3 to 10 years in the federal public service 13 189
2017 11 to 20 years in the federal public service 6 126
2017 More than 20 years in the federal public service 2 47

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 42 67
2017 3 to 10 years in the federal public service 51 189
2017 11 to 20 years in the federal public service 61 126
2017 More than 20 years in the federal public service 68 47

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 3 42 28 9 9 10 67
2017 3 to 10 years in the federal public service 9 41 19 8 6 17 186
2017 11 to 20 years in the federal public service 9 48 23 10 3 7 121
2017 More than 20 years in the federal public service 8 58 18 11 2 4 47

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 29 7 15 26 3 2 50 43 67
2017 3 to 10 years in the federal public service 9 22 17 20 21 1 10 35 46 189
2017 11 to 20 years in the federal public service 13 21 13 16 23 3 10 40 45 126
2017 More than 20 years in the federal public service 10 16 17 14 31 0 13 30 51 45

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 0 15 12 12 57 0 5 15 72 67
2017 3 to 10 years in the federal public service 2 8 11 16 55 0 9 10 78 190
2017 11 to 20 years in the federal public service 2 10 9 13 53 2 11 14 76 126
2017 More than 20 years in the federal public service 0 9 10 11 56 0 15 10 79 47
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