2017 Public Service Employee Survey Results by Theme for Supreme Court of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	35	9	0	3	4	87	4	25
2017	3 to 10 years in the federal public service	53	33	5	6	3	0	86	9	36
2017	11 to 20 years in the federal public service	40	39	15	3	3	0	79	6	35
2017	More than 20 years in the federal public service	72	16	8	4	0	0	88	4	36
2014	3 to 10 years in the federal public service	54	31	5	8	2	0	85	10	45
2014	11 to 20 years in the federal public service	72	25	0	3	0	0	97	3	35
2014	More than 20 years in the federal public service	61	37	0	2	0	0	98	2	41
2011	Less than 3 years in the federal public service	56	21	4	9	10	0	77	18	16
2011	3 to 10 years in the federal public service	51	23	13	12	0	0	74	12	51
2011	11 to 20 years in the federal public service	68	24	6	3	0	0	91	3	31
2011	More than 20 years in the federal public service	61	34	0	2	2	0	95	5	33
2008	Less than 3 years in the federal public service	79	14	7	0	0	0	93	0	14
2008	3 to 10 years in the federal public service	38	46	10	5	0	0	85	5	39
2008	11 to 20 years in the federal public service	55	32	8	0	5	0	87	5	38
2008	More than 20 years in the federal public service	67	30	4	0	0	0	96	0	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	14	0	0	4	85	0	25
2017	3 to 10 years in the federal public service	52	27	12	4	5	0	79	9	36
2017	11 to 20 years in the federal public service	51	25	11	9	3	0	76	12	35
2017	More than 20 years in the federal public service	64	26	2	4	3	0	90	7	36

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	29	8	0	0	92	0	25
2017	3 to 10 years in the federal public service	60	31	6	3	0	91	3	36
2017	11 to 20 years in the federal public service	63	25	5	3	3	88	6	35
2017	More than 20 years in the federal public service	80	16	4	0	0	96	0	36
2014	3 to 10 years in the federal public service	72	20	6	0	2	92	2	45
2014	11 to 20 years in the federal public service	87	13	0	0	0	100	0	35
2014	More than 20 years in the federal public service	90	8	2	0	0	98	0	41
2011	Less than 3 years in the federal public service	60	30	0	10	0	90	10	16
2011	3 to 10 years in the federal public service	64	23	11	2	0	87	2	50
2011	11 to 20 years in the federal public service	82	9	10	0	0	90	0	30
2011	More than 20 years in the federal public service	88	9	0	0	2	98	2	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	25	3	3	0	4	94	4	25
2017	3 to 10 years in the federal public service	57	34	3	4	2	0	91	6	35
2017	11 to 20 years in the federal public service	55	31	11	0	3	0	85	3	35
2017	More than 20 years in the federal public service	80	13	4	0	0	2	96	0	36
2014	3 to 10 years in the federal public service	59	33	4	0	4	0	92	4	45
2014	11 to 20 years in the federal public service	73	20	5	2	0	0	93	2	35
2014	More than 20 years in the federal public service	75	23	0	2	0	0	98	2	41
2011	Less than 3 years in the federal public service	56	21	0	23	0	0	77	23	16
2011	3 to 10 years in the federal public service	50	30	10	10	0	0	80	10	51
2011	11 to 20 years in the federal public service	66	28	3	0	3	0	94	3	31
2011	More than 20 years in the federal public service	61	34	0	2	2	0	95	5	33
2008	Less than 3 years in the federal public service	71	14	14	0	0	0	86	0	14
2008	3 to 10 years in the federal public service	41	44	13	3	0	0	85	3	39
2008	11 to 20 years in the federal public service	63	24	8	0	5	0	87	5	38
2008	More than 20 years in the federal public service	64	32	4	0	0	0	96	0	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	10	0	0	4	90	0	25
2017	3 to 10 years in the federal public service	63	14	20	3	0	0	77	3	36
2017	11 to 20 years in the federal public service	70	17	9	0	3	0	88	3	35
2017	More than 20 years in the federal public service	71	20	5	4	0	0	91	4	36
2014	3 to 10 years in the federal public service	59	32	4	2	4	0	91	5	45
2014	11 to 20 years in the federal public service	77	14	6	3	0	0	91	3	35
2014	More than 20 years in the federal public service	85	13	2	0	0	0	98	0	41
2011	Less than 3 years in the federal public service	60	17	10	9	4	0	77	13	16
2011	3 to 10 years in the federal public service	53	36	6	3	2	0	89	5	51
2011	11 to 20 years in the federal public service	71	17	9	3	0	0	88	3	31
2011	More than 20 years in the federal public service	72	18	0	5	5	0	90	10	32

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	13	10	4	0	86	4	25
2017	3 to 10 years in the federal public service	59	23	13	5	0	82	5	36
2017	11 to 20 years in the federal public service	74	20	3	0	3	94	3	35
2017	More than 20 years in the federal public service	74	17	9	0	0	91	0	36
2014	3 to 10 years in the federal public service	59	31	2	4	4	91	8	45
2014	11 to 20 years in the federal public service	76	11	10	3	0	87	3	34
2014	More than 20 years in the federal public service	82	16	2	0	0	98	0	41
2011	Less than 3 years in the federal public service	60	17	10	9	4	77	13	16
2011	3 to 10 years in the federal public service	51	28	14	5	2	79	7	51
2011	11 to 20 years in the federal public service	59	32	6	0	3	91	3	31
2011	More than 20 years in the federal public service	65	25	0	5	5	90	10	32
2008	Less than 3 years in the federal public service	71	21	7	0	0	93	0	14
2008	3 to 10 years in the federal public service	56	23	13	5	3	79	8	39
2008	11 to 20 years in the federal public service	49	30	11	5	5	78	11	37
2008	More than 20 years in the federal public service	64	29	0	7	0	93	7	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	18	18	6	0	2	0	75	7	25
2017	3 to 10 years in the federal public service	63	13	9	5	5	6	0	80	10	36
2017	11 to 20 years in the federal public service	66	11	14	5	3	0	0	77	9	35
2017	More than 20 years in the federal public service	74	17	6	4	0	0	0	90	4	36
2014	3 to 10 years in the federal public service	53	24	9	11	4	0	0	77	15	45
2014	11 to 20 years in the federal public service	74	3	9	7	0	7	0	83	7	35
2014	More than 20 years in the federal public service	75	16	5	4	0	0	0	91	4	41
2011	Less than 3 years in the federal public service	70	13	13	0	4	0	0	83	4	16
2011	3 to 10 years in the federal public service	44	22	16	11	2	4	1	69	14	51
2011	11 to 20 years in the federal public service	74	14	9	0	3	0	0	88	3	31
2011	More than 20 years in the federal public service	67	18	10	0	5	0	0	85	5	32
2008	Less than 3 years in the federal public service	36	21	29	0	0	7	7	67	0	14
2008	3 to 10 years in the federal public service	50	16	11	8	11	5	0	69	19	38
2008	11 to 20 years in the federal public service	41	19	11	11	11	8	0	65	24	37
2008	More than 20 years in the federal public service	61	21	11	4	4	0	0	82	7	28

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	41	0	0	0	4	0	100	0	25
2017	3 to 10 years in the federal public service	53	25	5	11	2	3	0	81	14	36
2017	11 to 20 years in the federal public service	63	21	7	3	3	3	0	86	6	35
2017	More than 20 years in the federal public service	67	26	4	3	0	0	0	93	3	36
2014	3 to 10 years in the federal public service	61	26	4	6	4	0	0	87	10	45
2014	11 to 20 years in the federal public service	77	5	13	0	4	0	0	83	4	35
2014	More than 20 years in the federal public service	50	46	2	2	0	0	0	96	2	41
2011	Less than 3 years in the federal public service	66	30	0	0	4	0	0	96	4	16
2011	3 to 10 years in the federal public service	52	20	18	7	3	0	0	72	10	51
2011	11 to 20 years in the federal public service	62	20	6	12	0	0	0	82	12	31
2011	More than 20 years in the federal public service	51	38	5	2	0	4	0	93	2	32
2008	Less than 3 years in the federal public service	50	43	0	7	0	0	0	93	7	14
2008	3 to 10 years in the federal public service	64	15	10	5	5	0	0	79	10	39
2008	11 to 20 years in the federal public service	59	11	14	8	5	0	3	72	14	37
2008	More than 20 years in the federal public service	50	36	4	4	7	0	0	86	11	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	0	4	0	8	0	95	5	25
2017	3 to 10 years in the federal public service	52	25	5	12	2	3	0	80	15	36
2017	11 to 20 years in the federal public service	60	22	9	2	6	0	0	82	9	35
2017	More than 20 years in the federal public service	62	28	2	4	0	4	0	94	4	36
2014	3 to 10 years in the federal public service	61	19	6	7	7	0	0	80	14	45
2014	11 to 20 years in the federal public service	66	22	7	0	4	0	0	89	4	35
2014	More than 20 years in the federal public service	49	42	0	4	2	0	3	94	6	41
2011	Less than 3 years in the federal public service	69	17	0	10	4	0	0	86	14	16
2011	3 to 10 years in the federal public service	44	32	20	2	2	0	0	76	3	51
2011	11 to 20 years in the federal public service	49	39	6	6	0	0	0	88	6	31
2011	More than 20 years in the federal public service	47	30	13	10	0	0	0	77	10	32
2008	Less than 3 years in the federal public service	57	29	7	7	0	0	0	86	7	14
2008	3 to 10 years in the federal public service	59	18	15	3	5	0	0	77	8	39
2008	11 to 20 years in the federal public service	54	11	8	19	8	0	0	65	27	37
2008	More than 20 years in the federal public service	57	29	0	11	4	0	0	86	14	28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	34	0	6	0	4	93	7	25
2017	3 to 10 years in the federal public service	55	26	7	8	5	0	80	13	36
2017	11 to 20 years in the federal public service	60	24	9	3	3	0	84	6	35
2017	More than 20 years in the federal public service	71	13	11	0	4	0	85	4	36
2014	3 to 10 years in the federal public service	73	7	4	9	6	2	82	15	45
2014	11 to 20 years in the federal public service	73	14	4	5	4	0	87	9	35
2014	More than 20 years in the federal public service	64	30	4	2	0	0	94	2	41

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	27	0	0	0	4	0	100	0	25
2017	3 to 10 years in the federal public service	52	13	3	17	5	6	5	72	24	36
2017	11 to 20 years in the federal public service	54	32	2	3	3	5	0	91	7	35
2017	More than 20 years in the federal public service	53	30	5	7	5	0	0	83	12	36
2014	3 to 10 years in the federal public service	54	29	11	4	2	0	0	83	6	45
2014	11 to 20 years in the federal public service	72	22	0	0	0	6	0	100	0	35
2014	More than 20 years in the federal public service	45	43	7	4	0	2	0	90	4	41
2011	Less than 3 years in the federal public service	52	25	0	0	4	9	10	95	5	16
2011	3 to 10 years in the federal public service	48	29	13	6	2	2	0	78	8	51
2011	11 to 20 years in the federal public service	47	17	23	0	0	14	0	73	0	31
2011	More than 20 years in the federal public service	33	42	10	8	5	2	0	77	12	33

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	30	0	3	0	0	0	97	3	25
2017	3 to 10 years in the federal public service	52	11	7	17	5	6	2	68	24	36
2017	11 to 20 years in the federal public service	54	26	8	5	3	3	0	83	9	35
2017	More than 20 years in the federal public service	47	42	5	3	3	0	0	89	6	36
2014	3 to 10 years in the federal public service	48	31	13	6	2	0	0	78	8	45
2014	11 to 20 years in the federal public service	70	23	7	0	0	0	0	93	0	35
2014	More than 20 years in the federal public service	41	44	9	6	0	0	0	85	6	41
2011	Less than 3 years in the federal public service	53	15	14	18	0	0	0	68	18	16
2011	3 to 10 years in the federal public service	33	46	14	3	3	0	0	79	7	51
2011	11 to 20 years in the federal public service	57	17	19	7	0	0	0	74	7	31
2011	More than 20 years in the federal public service	29	46	13	8	5	0	0	75	12	33
2008	Less than 3 years in the federal public service	57	29	7	0	7	0	0	86	7	14
2008	3 to 10 years in the federal public service	41	38	5	8	5	3	0	82	13	39
2008	11 to 20 years in the federal public service	41	24	11	3	22	0	0	65	24	37
2008	More than 20 years in the federal public service	43	36	11	4	7	0	0	79	11	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	17	6	6	0	7	0	87	6	25
2017	3 to 10 years in the federal public service	43	18	12	8	9	8	2	68	19	36
2017	11 to 20 years in the federal public service	44	23	11	8	3	11	0	75	13	35
2017	More than 20 years in the federal public service	39	37	10	3	3	8	0	83	7	36
2014	3 to 10 years in the federal public service	31	43	16	6	4	0	0	74	10	45
2014	11 to 20 years in the federal public service	54	33	7	3	0	4	0	90	3	35
2014	More than 20 years in the federal public service	35	49	12	2	0	1	0	86	2	41
2011	Less than 3 years in the federal public service	31	43	3	10	9	4	0	77	19	16
2011	3 to 10 years in the federal public service	19	48	19	9	3	2	0	69	12	51
2011	11 to 20 years in the federal public service	27	50	0	3	4	16	0	91	9	31
2011	More than 20 years in the federal public service	23	42	13	12	0	10	0	72	13	33
2008	Less than 3 years in the federal public service	43	21	21	7	0	7	0	69	8	14
2008	3 to 10 years in the federal public service	31	44	15	5	3	3	0	76	8	39
2008	11 to 20 years in the federal public service	22	43	14	11	8	3	0	67	19	37
2008	More than 20 years in the federal public service	29	39	18	11	4	0	0	68	14	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	19	5	12	0	6	0	82	12	25
2017	3 to 10 years in the federal public service	44	16	12	5	12	8	2	67	19	36
2017	11 to 20 years in the federal public service	38	26	13	12	3	7	0	69	17	35
2017	More than 20 years in the federal public service	50	25	13	5	3	4	0	78	8	36
2014	3 to 10 years in the federal public service	36	30	14	2	6	8	4	74	9	45
2014	11 to 20 years in the federal public service	62	25	9	3	0	2	0	89	3	35
2014	More than 20 years in the federal public service	47	34	13	4	0	2	0	83	4	41
2011	Less than 3 years in the federal public service	31	30	13	13	0	13	0	70	15	16
2011	3 to 10 years in the federal public service	24	37	20	15	3	2	0	62	18	51
2011	11 to 20 years in the federal public service	47	33	0	3	4	12	0	92	8	31
2011	More than 20 years in the federal public service	36	36	13	8	0	8	0	78	8	33
2008	Less than 3 years in the federal public service	50	14	14	14	7	0	0	64	21	14
2008	3 to 10 years in the federal public service	31	36	13	13	5	3	0	68	18	39
2008	11 to 20 years in the federal public service	27	35	11	8	14	5	0	66	23	37
2008	More than 20 years in the federal public service	36	43	11	4	4	4	0	81	7	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	6	4	0	7	0	89	5	25
2017	3 to 10 years in the federal public service	42	25	11	9	5	5	2	72	16	36
2017	11 to 20 years in the federal public service	38	33	6	8	6	8	0	77	16	35
2017	More than 20 years in the federal public service	46	45	2	6	0	0	0	91	6	36
2014	3 to 10 years in the federal public service	40	29	22	7	2	0	0	69	8	45
2014	11 to 20 years in the federal public service	43	46	9	2	0	0	0	88	2	35
2014	More than 20 years in the federal public service	36	47	13	4	0	0	0	83	4	41
2011	Less than 3 years in the federal public service	40	28	0	23	10	0	0	68	32	16
2011	3 to 10 years in the federal public service	24	44	17	6	5	4	0	71	11	51
2011	11 to 20 years in the federal public service	32	37	12	8	4	6	0	74	13	31
2011	More than 20 years in the federal public service	29	49	10	10	2	0	0	77	12	33
2008	Less than 3 years in the federal public service	50	43	0	7	0	0	0	93	7	14
2008	3 to 10 years in the federal public service	26	44	21	8	3	0	0	69	10	39
2008	11 to 20 years in the federal public service	24	35	14	24	3	0	0	59	27	37
2008	More than 20 years in the federal public service	32	43	11	7	7	0	0	75	14	28

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	31	19	0	3	4	0	76	4	25
2017	3 to 10 years in the federal public service	56	18	10	9	8	0	0	74	16	36
2017	11 to 20 years in the federal public service	43	36	11	6	3	0	0	79	10	35
2017	More than 20 years in the federal public service	46	46	5	3	0	0	0	92	3	36
2014	3 to 10 years in the federal public service	42	32	4	18	2	2	0	76	21	45
2014	11 to 20 years in the federal public service	55	24	13	6	3	0	0	79	9	35
2014	More than 20 years in the federal public service	43	47	4	4	0	0	2	92	4	41
2011	Less than 3 years in the federal public service	52	25	14	9	0	0	0	77	9	16
2011	3 to 10 years in the federal public service	41	25	20	10	5	0	0	66	14	51
2011	11 to 20 years in the federal public service	51	25	6	17	0	0	0	76	17	31
2011	More than 20 years in the federal public service	48	27	20	2	2	0	0	75	5	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	13	7	0	4	80	7	25
2017	3 to 10 years in the federal public service	60	29	6	0	6	0	88	6	36
2017	11 to 20 years in the federal public service	44	40	10	0	6	0	84	6	35
2017	More than 20 years in the federal public service	52	36	6	6	0	0	88	6	36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	38	9	0	0	34	0	87	0	25
2017	3 to 10 years in the federal public service	27	25	5	8	16	14	4	64	30	36
2017	11 to 20 years in the federal public service	26	25	14	4	9	16	6	65	17	34
2017	More than 20 years in the federal public service	29	27	21	3	5	6	8	66	10	36
2014	3 to 10 years in the federal public service	23	14	19	22	11	9	2	42	37	45
2014	11 to 20 years in the federal public service	25	12	15	12	4	26	5	54	24	35
2014	More than 20 years in the federal public service	25	38	16	11	2	4	4	68	14	41

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	42	7	4	0	4	0	88	4	25
2017	3 to 10 years in the federal public service	42	33	15	2	6	0	3	77	8	36
2017	11 to 20 years in the federal public service	49	27	14	7	3	0	0	75	11	35
2017	More than 20 years in the federal public service	64	20	2	13	0	0	0	84	13	36
2014	3 to 10 years in the federal public service	61	19	5	6	7	2	0	82	13	45
2014	11 to 20 years in the federal public service	61	23	7	4	4	0	0	85	8	35
2014	More than 20 years in the federal public service	49	47	0	0	4	0	0	96	4	41
2011	Less than 3 years in the federal public service	30	52	4	10	4	0	0	82	14	16
2011	3 to 10 years in the federal public service	39	39	9	8	6	0	0	78	13	51
2011	11 to 20 years in the federal public service	45	24	8	24	0	0	0	68	24	31
2011	More than 20 years in the federal public service	38	42	8	8	2	0	2	82	10	32
2008	Less than 3 years in the federal public service	43	29	0	21	7	0	0	71	29	14
2008	3 to 10 years in the federal public service	46	28	10	8	8	0	0	74	15	39
2008	11 to 20 years in the federal public service	35	27	11	14	14	0	0	62	27	37
2008	More than 20 years in the federal public service	46	25	4	21	0	0	4	74	22	28

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	11 to 20 years in the federal public service	51	19	0	0	12	19	100	0	11
2017	More than 20 years in the federal public service	58	31	5	0	0	5	94	0	18
2014	11 to 20 years in the federal public service	58	42	0	0	0	0	100	0	10
2014	More than 20 years in the federal public service	52	29	3	3	3	9	92	4	26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	28	3	2	0	4	0	94	2	25
2017	3 to 10 years in the federal public service	51	26	11	6	4	3	0	79	11	36
2017	11 to 20 years in the federal public service	57	22	10	7	3	0	0	79	10	35
2017	More than 20 years in the federal public service	53	36	8	0	0	2	0	92	0	36
2014	3 to 10 years in the federal public service	39	42	13	4	0	0	2	83	4	45
2014	11 to 20 years in the federal public service	74	10	5	8	0	0	2	87	8	35
2014	More than 20 years in the federal public service	50	35	8	4	2	2	0	87	6	41
2011	Less than 3 years in the federal public service	51	31	4	0	14	0	0	82	14	16
2011	3 to 10 years in the federal public service	45	20	26	10	0	0	0	65	10	51
2011	11 to 20 years in the federal public service	68	17	9	3	3	0	0	85	6	31
2011	More than 20 years in the federal public service	41	51	5	0	0	0	2	95	0	33
2008	Less than 3 years in the federal public service	64	21	0	7	0	0	7	92	8	14
2008	3 to 10 years in the federal public service	38	44	5	8	3	3	0	84	11	39
2008	11 to 20 years in the federal public service	41	32	8	11	5	3	0	75	17	37
2008	More than 20 years in the federal public service	46	43	0	4	7	0	0	89	11	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	38	9	0	0	13	0	90	0	25
2017	3 to 10 years in the federal public service	44	26	11	0	10	9	0	77	11	36
2017	11 to 20 years in the federal public service	51	25	3	5	7	9	0	82	14	34
2017	More than 20 years in the federal public service	43	38	8	3	0	9	0	88	3	35
2014	3 to 10 years in the federal public service	50	30	10	5	2	3	2	83	7	45
2014	11 to 20 years in the federal public service	68	19	4	7	0	0	2	89	7	35
2014	More than 20 years in the federal public service	57	34	4	2	0	3	0	94	2	41
2011	Less than 3 years in the federal public service	54	11	0	3	14	18	0	79	21	16
2011	3 to 10 years in the federal public service	49	27	13	4	4	0	2	78	9	51
2011	11 to 20 years in the federal public service	60	16	12	9	3	0	0	76	11	31
2011	More than 20 years in the federal public service	57	23	5	5	2	8	0	87	7	33
2008	Less than 3 years in the federal public service	50	21	7	0	0	21	0	91	0	14
2008	3 to 10 years in the federal public service	44	26	8	5	13	5	0	73	19	39
2008	11 to 20 years in the federal public service	43	16	16	3	11	11	0	67	15	37
2008	More than 20 years in the federal public service	57	29	0	4	11	0	0	86	14	28

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	33	15	3	0	4	3	81	4	25
2017	3 to 10 years in the federal public service	56	25	13	0	5	0	0	82	5	36
2017	11 to 20 years in the federal public service	53	40	0	3	3	0	0	93	7	35
2017	More than 20 years in the federal public service	50	45	2	2	0	0	0	95	2	36
2014	3 to 10 years in the federal public service	48	25	13	4	7	0	2	75	11	45
2014	11 to 20 years in the federal public service	46	39	8	0	5	0	2	87	5	35
2014	More than 20 years in the federal public service	44	43	5	4	0	0	4	90	4	41
2011	Less than 3 years in the federal public service	33	41	7	4	4	0	10	82	9	16
2011	3 to 10 years in the federal public service	47	29	17	2	0	0	5	80	2	51
2011	11 to 20 years in the federal public service	62	26	6	6	0	0	0	88	6	31
2011	More than 20 years in the federal public service	57	39	2	2	0	0	0	95	2	33
2008	Less than 3 years in the federal public service	57	14	7	14	0	0	7	77	15	14
2008	3 to 10 years in the federal public service	38	38	13	3	5	0	3	79	8	39
2008	11 to 20 years in the federal public service	39	39	11	5	3	3	0	81	8	38
2008	More than 20 years in the federal public service	68	25	0	4	4	0	0	93	7	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	38	4	3	0	94	3	23
2017	3 to 10 years in the federal public service	47	30	19	0	4	77	4	36
2017	11 to 20 years in the federal public service	50	33	14	3	0	83	3	34
2017	More than 20 years in the federal public service	61	35	4	0	0	96	0	36
2014	3 to 10 years in the federal public service	53	27	13	8	0	79	8	45
2014	11 to 20 years in the federal public service	73	15	7	4	0	89	4	35
2014	More than 20 years in the federal public service	73	26	0	2	0	98	2	41
2011	Less than 3 years in the federal public service	69	8	4	10	9	77	18	16
2011	3 to 10 years in the federal public service	55	28	14	3	0	83	3	51
2011	11 to 20 years in the federal public service	68	26	6	0	0	94	0	31
2011	More than 20 years in the federal public service	77	21	2	0	0	98	0	33
2008	Less than 3 years in the federal public service	50	36	14	0	0	86	0	14
2008	3 to 10 years in the federal public service	49	28	15	8	0	77	8	39
2008	11 to 20 years in the federal public service	68	21	8	0	3	89	3	38
2008	More than 20 years in the federal public service	61	39	0	0	0	100	0	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	28	0	6	0	94	6	24
2017	3 to 10 years in the federal public service	67	13	17	0	3	80	3	36
2017	11 to 20 years in the federal public service	62	26	2	3	6	88	10	34
2017	More than 20 years in the federal public service	73	21	2	3	0	95	3	36
2014	3 to 10 years in the federal public service	61	23	7	0	9	84	9	45
2014	11 to 20 years in the federal public service	75	16	5	4	0	91	4	35
2014	More than 20 years in the federal public service	82	16	0	2	0	98	2	40
2011	Less than 3 years in the federal public service	65	21	0	4	10	86	14	16
2011	3 to 10 years in the federal public service	55	27	14	4	0	82	4	51
2011	11 to 20 years in the federal public service	78	22	0	0	0	100	0	31
2011	More than 20 years in the federal public service	71	27	0	0	2	98	2	33
2008	Less than 3 years in the federal public service	64	21	7	7	0	86	7	14
2008	3 to 10 years in the federal public service	44	44	3	10	0	87	10	39
2008	11 to 20 years in the federal public service	71	24	5	0	0	95	0	38
2008	More than 20 years in the federal public service	64	29	7	0	0	93	0	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	28	6	10	0	5	0	84	10	25
2017	3 to 10 years in the federal public service	42	22	2	19	8	4	3	69	29	36
2017	11 to 20 years in the federal public service	57	22	11	3	3	3	0	81	7	35
2017	More than 20 years in the federal public service	48	34	11	0	0	6	0	88	0	35
2014	3 to 10 years in the federal public service	46	25	6	13	7	2	0	73	21	45
2014	11 to 20 years in the federal public service	52	27	5	7	0	8	2	87	8	35
2014	More than 20 years in the federal public service	38	41	11	2	4	4	0	83	5	41
2011	Less than 3 years in the federal public service	37	8	7	0	10	10	28	73	15	16
2011	3 to 10 years in the federal public service	35	25	23	5	4	6	2	64	10	51
2011	11 to 20 years in the federal public service	37	34	9	14	0	0	6	75	15	31
2011	More than 20 years in the federal public service	54	34	10	2	0	0	0	88	2	33
2008	Less than 3 years in the federal public service	50	29	7	0	7	7	0	85	8	14
2008	3 to 10 years in the federal public service	44	26	8	10	8	5	0	73	19	39
2008	11 to 20 years in the federal public service	35	30	11	5	16	3	0	67	22	37
2008	More than 20 years in the federal public service	43	50	4	0	4	0	0	93	4	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	14	10	22	6	9	23	44	41	25
2017	3 to 10 years in the federal public service	21	25	7	19	22	3	2	49	44	36
2017	11 to 20 years in the federal public service	21	26	8	22	14	0	9	52	39	35
2017	More than 20 years in the federal public service	27	23	15	9	7	5	13	61	20	36
2014	3 to 10 years in the federal public service	30	20	9	14	23	2	2	52	39	45
2014	11 to 20 years in the federal public service	18	34	12	12	24	0	0	52	36	35
2014	More than 20 years in the federal public service	17	22	33	8	8	1	11	45	18	41
2011	Less than 3 years in the federal public service	24	8	4	14	0	0	50	64	27	16
2011	3 to 10 years in the federal public service	17	12	20	21	18	0	12	33	44	51
2011	11 to 20 years in the federal public service	32	10	0	20	22	2	14	51	49	31
2011	More than 20 years in the federal public service	19	18	17	27	12	2	5	40	42	32
2008	Less than 3 years in the federal public service	7	21	7	21	0	7	36	50	38	14
2008	3 to 10 years in the federal public service	18	23	15	15	15	5	8	47	35	39
2008	11 to 20 years in the federal public service	8	22	22	8	36	0	3	31	46	36
2008	More than 20 years in the federal public service	11	21	21	14	14	11	7	39	35	28

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	33	6	6	0	4	2	87	7	25
2017	3 to 10 years in the federal public service	47	26	14	11	2	0	0	72	14	35
2017	11 to 20 years in the federal public service	40	43	14	0	3	0	0	83	3	35
2017	More than 20 years in the federal public service	57	39	0	0	4	0	0	96	4	36
2014	3 to 10 years in the federal public service	50	26	11	9	4	0	0	77	13	45
2014	11 to 20 years in the federal public service	38	38	11	7	8	0	0	75	14	35
2014	More than 20 years in the federal public service	47	40	6	0	4	0	4	90	4	41
2011	Less than 3 years in the federal public service	53	12	3	28	4	0	0	65	32	16
2011	3 to 10 years in the federal public service	56	24	12	6	2	0	0	80	8	50
2011	11 to 20 years in the federal public service	40	35	3	22	0	0	0	75	22	31
2011	More than 20 years in the federal public service	43	39	8	8	2	0	0	83	10	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	41	14	0	0	4	85	0	25
2017	3 to 10 years in the federal public service	43	30	7	11	10	0	72	20	34
2017	11 to 20 years in the federal public service	37	32	22	3	6	0	69	10	35
2017	More than 20 years in the federal public service	56	27	7	3	6	0	84	9	36
2014	3 to 10 years in the federal public service	52	25	11	7	6	0	77	12	45
2014	11 to 20 years in the federal public service	61	18	9	4	8	0	79	12	35
2014	More than 20 years in the federal public service	47	38	9	2	4	0	85	6	41

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	27	10	0	0	8	0	89	0	25
2017	3 to 10 years in the federal public service	55	31	5	6	3	0	0	86	9	35
2017	11 to 20 years in the federal public service	58	30	6	3	3	0	0	88	6	35
2017	More than 20 years in the federal public service	76	19	3	2	0	0	0	95	2	36
2014	3 to 10 years in the federal public service	60	20	13	6	2	0	0	80	7	45
2014	11 to 20 years in the federal public service	69	29	2	0	0	0	0	98	0	35
2014	More than 20 years in the federal public service	55	41	1	2	0	0	0	97	2	41
2011	Less than 3 years in the federal public service	62	30	4	0	4	0	0	92	4	16
2011	3 to 10 years in the federal public service	43	43	8	2	0	0	4	90	2	51
2011	11 to 20 years in the federal public service	71	19	11	0	0	0	0	89	0	30
2011	More than 20 years in the federal public service	53	40	0	5	2	0	0	93	7	33

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	34	14	14	0	4	0	71	15	25
2017	3 to 10 years in the federal public service	36	26	17	7	14	0	0	62	21	36
2017	11 to 20 years in the federal public service	35	35	14	12	3	0	0	71	16	35
2017	More than 20 years in the federal public service	43	26	12	7	0	10	2	78	8	36

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	9	10	13	0	4	3	75	14	24
2017	3 to 10 years in the federal public service	62	26	3	3	5	0	0	89	8	36
2017	11 to 20 years in the federal public service	61	32	3	0	4	0	0	94	4	34
2017	More than 20 years in the federal public service	67	27	2	0	3	0	0	94	3	36
2014	3 to 10 years in the federal public service	66	27	2	2	4	0	0	93	5	45
2014	11 to 20 years in the federal public service	76	21	0	3	0	0	0	97	3	35
2014	More than 20 years in the federal public service	75	21	2	2	0	0	0	96	2	41
2011	Less than 3 years in the federal public service	75	17	4	3	0	0	0	93	3	16
2011	3 to 10 years in the federal public service	69	14	10	2	2	0	4	86	4	51
2011	11 to 20 years in the federal public service	70	24	0	6	0	0	0	94	6	31
2011	More than 20 years in the federal public service	51	34	13	0	2	0	0	85	2	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	19	0	4	17	12	20	69	31	24
2017	3 to 10 years in the federal public service	62	12	6	6	7	0	6	79	15	36
2017	11 to 20 years in the federal public service	45	5	10	3	4	0	33	75	10	34
2017	More than 20 years in the federal public service	43	26	3	2	0	0	25	93	3	36
2014	3 to 10 years in the federal public service	46	8	5	8	11	4	17	70	23	45
2014	11 to 20 years in the federal public service	49	11	2	2	0	0	36	94	3	35
2014	More than 20 years in the federal public service	44	26	2	4	7	0	18	85	13	41
2011	Less than 3 years in the federal public service	45	4	4	13	0	0	33	75	19	16
2011	3 to 10 years in the federal public service	59	20	4	0	5	0	11	90	5	51
2011	11 to 20 years in the federal public service	42	15	4	16	6	2	14	68	26	31
2011	More than 20 years in the federal public service	40	18	15	2	0	2	23	78	2	33
2008	Less than 3 years in the federal public service	43	7	7	7	7	7	21	70	20	14
2008	3 to 10 years in the federal public service	46	15	5	5	10	5	13	75	19	39
2008	11 to 20 years in the federal public service	21	37	0	0	13	5	24	81	19	38
2008	More than 20 years in the federal public service	54	18	4	11	7	0	7	77	19	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	30	4	15	4	4	76	20	25
2017	3 to 10 years in the federal public service	44	42	8	4	2	0	86	6	36
2017	11 to 20 years in the federal public service	49	30	15	3	3	0	79	6	35
2017	More than 20 years in the federal public service	56	29	9	0	3	2	87	3	36
2014	3 to 10 years in the federal public service	67	21	9	0	0	2	91	0	45
2014	11 to 20 years in the federal public service	49	48	3	0	0	0	97	0	35
2014	More than 20 years in the federal public service	34	55	6	2	2	0	89	4	41
2011	Less than 3 years in the federal public service	61	35	0	4	0	0	96	4	16
2011	3 to 10 years in the federal public service	42	37	13	7	0	1	79	7	51
2011	11 to 20 years in the federal public service	66	17	8	3	6	0	84	9	31
2011	More than 20 years in the federal public service	40	40	13	2	0	5	84	2	33
2008	Less than 3 years in the federal public service	57	29	7	0	7	0	86	7	14
2008	3 to 10 years in the federal public service	56	28	10	5	0	0	85	5	39
2008	11 to 20 years in the federal public service	29	39	24	3	5	0	68	8	38
2008	More than 20 years in the federal public service	29	39	21	4	7	0	68	11	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	14	6	4	4	7	9	82	10	25
2017	3 to 10 years in the federal public service	71	19	3	3	0	0	3	94	3	36
2017	11 to 20 years in the federal public service	65	14	9	0	3	0	9	86	4	35
2017	More than 20 years in the federal public service	64	20	10	0	0	0	6	89	0	36
2014	3 to 10 years in the federal public service	67	9	6	4	8	0	7	81	12	45
2014	11 to 20 years in the federal public service	65	11	9	5	4	0	7	80	10	35
2014	More than 20 years in the federal public service	61	21	2	8	0	2	5	89	9	41
2011	Less than 3 years in the federal public service	56	8	0	0	3	10	23	95	5	16
2011	3 to 10 years in the federal public service	51	19	15	6	6	0	2	72	13	50
2011	11 to 20 years in the federal public service	43	28	4	14	6	0	4	74	21	31
2011	More than 20 years in the federal public service	54	27	5	2	2	9	0	89	5	33

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	59	8	33	25
2017	3 to 10 years in the federal public service	26	47	27	36
2017	11 to 20 years in the federal public service	21	58	21	35
2017	More than 20 years in the federal public service	18	56	27	36
2014	3 to 10 years in the federal public service	31	31	38	45
2014	11 to 20 years in the federal public service	8	76	16	35
2014	More than 20 years in the federal public service	10	66	25	41
2011	Less than 3 years in the federal public service	45	47	8	16
2011	3 to 10 years in the federal public service	33	35	33	51
2011	11 to 20 years in the federal public service	14	76	11	31
2011	More than 20 years in the federal public service	15	69	17	33

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	4	6	5	86	0	13
2014	3 to 10 years in the federal public service	0	12	54	9	9999	25	13
2011	3 to 10 years in the federal public service	9	5	60	13	9999	12	16

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	22	6	3	0	0	90	3	25
2017	3 to 10 years in the federal public service	70	25	0	0	5	0	95	5	36
2017	11 to 20 years in the federal public service	69	20	2	5	3	0	89	9	35
2017	More than 20 years in the federal public service	66	31	3	0	0	0	97	0	36
2014	3 to 10 years in the federal public service	59	33	6	2	0	0	92	2	45
2014	11 to 20 years in the federal public service	75	25	0	0	0	0	100	0	35
2014	More than 20 years in the federal public service	74	26	0	0	0	0	100	0	41
2011	Less than 3 years in the federal public service	47	43	0	10	0	0	90	10	16
2011	3 to 10 years in the federal public service	69	18	11	2	0	0	87	2	51
2011	11 to 20 years in the federal public service	81	11	6	3	0	0	91	3	31
2011	More than 20 years in the federal public service	53	34	5	8	0	0	87	8	33
2008	Less than 3 years in the federal public service	79	21	0	0	0	0	100	0	14
2008	3 to 10 years in the federal public service	49	38	5	8	0	0	87	8	39
2008	11 to 20 years in the federal public service	66	21	8	3	3	0	87	5	38
2008	More than 20 years in the federal public service	68	25	4	0	0	4	96	0	28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	33	0	4	0	0	0	96	4	24
2017	3 to 10 years in the federal public service	63	24	8	3	2	0	0	87	5	36
2017	11 to 20 years in the federal public service	51	17	14	11	3	2	0	71	15	35
2017	More than 20 years in the federal public service	60	35	3	0	2	0	0	95	2	35
2014	3 to 10 years in the federal public service	58	27	8	2	6	0	0	85	7	45
2014	11 to 20 years in the federal public service	59	30	9	0	0	0	2	91	0	35
2014	More than 20 years in the federal public service	49	36	15	0	0	0	0	85	0	41
2011	Less than 3 years in the federal public service	41	35	10	4	0	10	0	85	5	16
2011	3 to 10 years in the federal public service	39	40	11	3	5	2	0	80	9	51
2011	11 to 20 years in the federal public service	51	35	0	3	0	6	4	97	3	31
2011	More than 20 years in the federal public service	38	47	5	8	2	0	0	85	10	33

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	13	31	20	20	4	6	44	22	25
2017	3 to 10 years in the federal public service	6	27	18	15	29	0	6	46	35	35
2017	11 to 20 years in the federal public service	9	18	24	21	21	0	8	45	29	35
2017	More than 20 years in the federal public service	9	16	36	17	21	0	0	39	25	36
2014	3 to 10 years in the federal public service	4	12	33	19	32	0	0	51	15	45
2014	11 to 20 years in the federal public service	0	17	27	30	24	0	2	56	17	35
2014	More than 20 years in the federal public service	2	18	35	28	14	0	3	43	20	41
2011	Less than 3 years in the federal public service	0	13	16	31	12	10	18	59	18	16
2011	3 to 10 years in the federal public service	5	9	29	35	16	0	6	54	15	51
2011	11 to 20 years in the federal public service	0	15	30	23	28	0	4	53	16	31
2011	More than 20 years in the federal public service	5	30	33	8	13	0	10	24	39	32
2008	Less than 3 years in the federal public service	0	14	14	21	50	0	0	71	14	14
2008	3 to 10 years in the federal public service	0	24	26	21	29	0	0	50	24	38
2008	11 to 20 years in the federal public service	11	16	37	26	11	0	0	37	26	38
2008	More than 20 years in the federal public service	7	39	25	18	11	0	0	29	46	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	2	2	42	46	7	0	95	3	25
2017	3 to 10 years in the federal public service	2	6	18	12	56	0	6	72	9	35
2017	11 to 20 years in the federal public service	3	8	5	35	35	0	14	81	14	35
2017	More than 20 years in the federal public service	2	0	15	24	56	0	2	82	3	36
2014	3 to 10 years in the federal public service	0	8	19	26	42	2	4	72	8	45
2014	11 to 20 years in the federal public service	5	2	5	40	42	0	5	87	8	35
2014	More than 20 years in the federal public service	0	0	8	32	44	2	14	91	0	40
2011	Less than 3 years in the federal public service	4	0	26	13	34	10	14	61	6	16
2011	3 to 10 years in the federal public service	3	5	10	24	47	2	10	79	10	51
2011	11 to 20 years in the federal public service	0	3	6	37	51	0	3	91	3	31
2011	More than 20 years in the federal public service	2	9	26	23	30	0	10	59	13	33
2008	Less than 3 years in the federal public service	0	0	14	7	57	0	21	82	0	14
2008	3 to 10 years in the federal public service	3	11	13	21	47	3	3	72	14	38
2008	11 to 20 years in the federal public service	3	11	14	32	35	0	5	71	14	37
2008	More than 20 years in the federal public service	4	4	21	46	25	0	0	71	7	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	22	15	23	30	2	4	57	27	25
2017	3 to 10 years in the federal public service	6	11	35	12	30	0	6	45	18	35
2017	11 to 20 years in the federal public service	6	18	17	28	16	0	14	51	29	35
2017	More than 20 years in the federal public service	3	0	37	21	32	2	4	57	3	36
2014	3 to 10 years in the federal public service	6	9	30	19	33	0	2	54	16	45
2014	11 to 20 years in the federal public service	0	13	11	30	41	0	5	75	14	35
2014	More than 20 years in the federal public service	0	7	19	28	29	4	13	68	9	40
2011	Less than 3 years in the federal public service	10	18	22	17	15	0	18	39	34	16
2011	3 to 10 years in the federal public service	8	10	18	24	25	2	13	58	21	51
2011	11 to 20 years in the federal public service	0	6	11	35	36	4	7	81	6	31
2011	More than 20 years in the federal public service	0	15	25	22	24	5	10	53	18	33
2008	Less than 3 years in the federal public service	0	0	14	21	50	0	14	83	0	14
2008	3 to 10 years in the federal public service	0	16	13	26	34	8	3	68	18	38
2008	11 to 20 years in the federal public service	3	8	37	21	24	3	5	49	11	38
2008	More than 20 years in the federal public service	4	7	36	32	21	0	0	54	11	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	4	20	17	51	4	3	74	5	25
2017	3 to 10 years in the federal public service	2	7	20	27	38	0	6	69	10	35
2017	11 to 20 years in the federal public service	3	3	24	24	31	3	11	64	7	35
2017	More than 20 years in the federal public service	0	0	35	33	31	0	0	65	0	34
2014	3 to 10 years in the federal public service	7	4	18	26	43	0	2	71	11	45
2014	11 to 20 years in the federal public service	0	2	11	47	34	0	5	86	3	35
2014	More than 20 years in the federal public service	4	6	21	37	30	0	3	69	9	41
2011	Less than 3 years in the federal public service	0	0	8	44	30	0	18	90	0	16
2011	3 to 10 years in the federal public service	0	13	18	29	28	0	12	65	15	49
2011	11 to 20 years in the federal public service	0	6	25	37	24	0	7	66	6	30
2011	More than 20 years in the federal public service	4	9	34	25	16	5	8	47	15	33
2008	Less than 3 years in the federal public service	0	7	14	0	64	0	14	75	8	14
2008	3 to 10 years in the federal public service	3	13	29	18	34	0	3	54	16	38
2008	11 to 20 years in the federal public service	3	13	39	26	16	0	3	43	16	38
2008	More than 20 years in the federal public service	4	18	39	21	18	0	0	39	21	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	10	32	51	7	0	89	0	25
2017	3 to 10 years in the federal public service	6	8	19	36	26	0	5	66	15	36
2017	11 to 20 years in the federal public service	6	13	25	17	29	3	6	51	22	34
2017	More than 20 years in the federal public service	2	10	31	15	35	0	8	53	13	36
2014	3 to 10 years in the federal public service	6	17	20	25	30	0	2	57	23	45
2014	11 to 20 years in the federal public service	0	12	13	31	37	0	7	73	13	35
2014	More than 20 years in the federal public service	6	4	29	29	30	0	2	60	10	40
2011	Less than 3 years in the federal public service	4	0	16	22	39	0	18	75	5	16
2011	3 to 10 years in the federal public service	7	13	35	12	23	0	11	39	22	51
2011	11 to 20 years in the federal public service	0	9	19	35	30	0	7	70	9	31
2011	More than 20 years in the federal public service	2	10	29	26	20	0	13	53	14	33
2008	Less than 3 years in the federal public service	0	0	21	0	57	0	21	73	0	14
2008	3 to 10 years in the federal public service	3	18	16	21	37	3	3	61	22	38
2008	11 to 20 years in the federal public service	11	18	21	24	21	0	5	47	31	38
2008	More than 20 years in the federal public service	4	7	43	25	18	4	0	44	11	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	20	11	53	12	4	76	0	25
2017	3 to 10 years in the federal public service	2	21	12	24	35	0	6	63	24	35
2017	11 to 20 years in the federal public service	4	8	17	16	45	0	10	68	13	34
2017	More than 20 years in the federal public service	8	0	26	22	43	0	2	66	8	36
2014	3 to 10 years in the federal public service	7	8	15	27	38	0	4	68	16	45
2014	11 to 20 years in the federal public service	0	2	7	34	50	4	3	90	2	35
2014	More than 20 years in the federal public service	0	10	12	29	38	0	10	76	11	41
2011	Less than 3 years in the federal public service	0	7	17	13	49	0	14	71	9	16
2011	3 to 10 years in the federal public service	2	5	23	27	26	3	15	64	8	51
2011	11 to 20 years in the federal public service	3	3	12	35	41	0	6	81	6	31
2011	More than 20 years in the federal public service	6	6	9	43	24	0	13	76	14	33
2008	Less than 3 years in the federal public service	0	7	14	0	43	14	21	67	11	14
2008	3 to 10 years in the federal public service	5	16	27	8	32	5	5	45	24	37
2008	11 to 20 years in the federal public service	8	8	29	24	26	0	5	53	17	38
2008	More than 20 years in the federal public service	11	18	25	18	29	0	0	46	29	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	9	7	29	42	7	0	76	17	25
2017	3 to 10 years in the federal public service	7	9	24	20	26	4	10	53	19	35
2017	11 to 20 years in the federal public service	6	15	21	16	25	3	13	49	26	35
2017	More than 20 years in the federal public service	0	16	32	16	35	0	2	51	16	36
2014	3 to 10 years in the federal public service	0	15	28	26	29	0	2	57	15	45
2014	11 to 20 years in the federal public service	0	2	14	44	30	7	3	82	2	35
2014	More than 20 years in the federal public service	0	10	20	36	26	0	8	67	11	40

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	3	9	0	4	0	88	9	25
2017	3 to 10 years in the federal public service	52	15	11	14	8	0	0	66	22	36
2017	11 to 20 years in the federal public service	70	18	6	3	3	0	0	88	6	35
2017	More than 20 years in the federal public service	65	24	3	6	0	0	2	91	6	36
2014	3 to 10 years in the federal public service	50	24	11	13	2	0	0	74	15	45
2014	11 to 20 years in the federal public service	69	18	6	0	7	0	0	87	7	35
2014	More than 20 years in the federal public service	60	25	5	4	6	0	0	85	9	41

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	17	0	2	0	0	98	2	25
2017	3 to 10 years in the federal public service	62	19	5	9	2	3	83	11	36
2017	11 to 20 years in the federal public service	74	11	5	2	6	0	86	9	34
2017	More than 20 years in the federal public service	66	28	0	6	0	0	94	6	36
2014	3 to 10 years in the federal public service	52	32	10	6	0	0	85	6	45
2014	11 to 20 years in the federal public service	68	25	3	4	0	0	93	4	35
2014	More than 20 years in the federal public service	59	38	2	2	0	0	96	2	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	14	7	15	0	8	77	16	25
2017	3 to 10 years in the federal public service	54	33	8	3	0	2	89	3	36
2017	11 to 20 years in the federal public service	54	25	6	0	3	11	89	4	35
2017	More than 20 years in the federal public service	49	31	10	0	0	10	89	0	36
2014	3 to 10 years in the federal public service	65	12	8	9	2	4	81	11	45
2014	11 to 20 years in the federal public service	83	12	3	0	0	2	97	0	35
2014	More than 20 years in the federal public service	59	32	8	0	0	2	92	0	41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	33	4	6	0	4	89	7	25
2017	3 to 10 years in the federal public service	59	22	9	7	0	3	84	7	36
2017	11 to 20 years in the federal public service	55	34	8	0	3	0	89	3	35
2017	More than 20 years in the federal public service	66	28	0	6	0	0	94	6	36
2014	3 to 10 years in the federal public service	72	20	4	2	0	2	94	2	45
2014	11 to 20 years in the federal public service	77	14	3	0	0	7	97	0	35
2014	More than 20 years in the federal public service	51	38	8	4	0	0	89	4	41
2011	Less than 3 years in the federal public service	57	27	3	9	0	4	87	9	16
2011	3 to 10 years in the federal public service	51	29	10	8	0	2	81	8	51
2011	11 to 20 years in the federal public service	62	15	6	4	0	13	88	5	31
2011	More than 20 years in the federal public service	45	49	2	0	2	2	95	2	33

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	25	0	0	0	100	0	25
2017	3 to 10 years in the federal public service	65	19	16	0	0	84	0	36
2017	11 to 20 years in the federal public service	74	23	0	0	3	97	3	35
2017	More than 20 years in the federal public service	71	20	9	0	0	91	0	36
2014	3 to 10 years in the federal public service	74	21	2	2	2	95	4	45
2014	11 to 20 years in the federal public service	80	17	0	3	0	97	3	35
2014	More than 20 years in the federal public service	64	34	2	0	0	98	0	41
2011	Less than 3 years in the federal public service	84	3	0	13	0	87	13	16
2011	3 to 10 years in the federal public service	67	24	9	0	0	91	0	51
2011	11 to 20 years in the federal public service	76	12	9	3	0	88	3	31
2011	More than 20 years in the federal public service	63	32	0	2	2	95	5	33
2008	Less than 3 years in the federal public service	79	14	7	0	0	93	0	14
2008	3 to 10 years in the federal public service	56	28	10	5	0	85	5	39
2008	11 to 20 years in the federal public service	49	32	5	5	8	81	14	37
2008	More than 20 years in the federal public service	61	32	0	4	4	93	7	28

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	41	14	2	0	14	0	81	3	25
2017	3 to 10 years in the federal public service	40	14	14	11	17	0	4	56	29	36
2017	11 to 20 years in the federal public service	38	31	8	6	6	3	8	77	14	35
2017	More than 20 years in the federal public service	44	30	10	10	0	0	5	79	10	36
2014	3 to 10 years in the federal public service	42	20	13	7	6	4	6	70	15	45
2014	11 to 20 years in the federal public service	40	30	8	9	4	3	6	77	15	35
2014	More than 20 years in the federal public service	36	48	4	6	0	4	3	90	6	40

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	22	7	0	0	0	0	93	0	24
2017	3 to 10 years in the federal public service	62	28	6	3	0	0	0	91	3	36
2017	11 to 20 years in the federal public service	75	14	8	0	3	0	0	89	3	35
2017	More than 20 years in the federal public service	65	30	2	2	0	0	0	95	2	36
2014	3 to 10 years in the federal public service	71	21	6	0	0	0	2	94	0	45
2014	11 to 20 years in the federal public service	89	11	0	0	0	0	0	100	0	35
2014	More than 20 years in the federal public service	57	38	2	2	0	2	0	96	2	41
2011	Less than 3 years in the federal public service	52	34	0	10	0	4	0	90	10	16
2011	3 to 10 years in the federal public service	57	28	11	2	0	2	0	87	2	50
2011	11 to 20 years in the federal public service	83	14	0	3	0	0	0	97	3	31
2011	More than 20 years in the federal public service	53	35	2	2	2	5	0	93	5	33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	26	8	7	0	4	0	85	7	24
2017	3 to 10 years in the federal public service	44	34	0	9	5	6	2	85	15	36
2017	11 to 20 years in the federal public service	55	17	11	8	6	3	0	74	15	35
2017	More than 20 years in the federal public service	51	28	9	6	2	4	0	82	8	36
2014	3 to 10 years in the federal public service	48	27	3	13	4	2	4	80	17	45
2014	11 to 20 years in the federal public service	74	24	2	0	0	0	0	98	0	35
2014	More than 20 years in the federal public service	43	35	11	7	0	4	0	81	8	41
2011	Less than 3 years in the federal public service	52	16	0	22	0	10	0	76	24	16
2011	3 to 10 years in the federal public service	42	25	18	6	0	8	2	74	6	51
2011	11 to 20 years in the federal public service	39	37	6	3	9	3	3	80	13	31
2011	More than 20 years in the federal public service	53	29	13	0	5	0	0	83	5	33
2008	Less than 3 years in the federal public service	57	21	7	14	0	0	0	79	14	14
2008	3 to 10 years in the federal public service	41	28	5	5	13	3	5	75	19	39
2008	11 to 20 years in the federal public service	41	30	14	11	3	3	0	72	14	37
2008	More than 20 years in the federal public service	43	36	11	4	4	4	0	81	7	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	15	6	11	3	9	9	75	17	24
2017	3 to 10 years in the federal public service	34	24	17	12	2	6	5	66	15	36
2017	11 to 20 years in the federal public service	35	19	21	7	3	11	3	63	12	35
2017	More than 20 years in the federal public service	38	36	18	0	2	6	0	78	2	36
2014	3 to 10 years in the federal public service	36	24	16	10	8	2	4	63	19	45
2014	11 to 20 years in the federal public service	39	26	14	4	0	13	3	78	5	35
2014	More than 20 years in the federal public service	40	28	18	2	2	9	0	75	5	41
2011	Less than 3 years in the federal public service	40	12	4	9	16	10	10	64	31	16
2011	3 to 10 years in the federal public service	20	34	17	11	5	10	3	63	18	51
2011	11 to 20 years in the federal public service	25	27	24	11	0	11	0	59	13	31
2011	More than 20 years in the federal public service	31	37	17	10	0	0	5	71	10	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	21	3	7	5	20	3	81	15	24
2017	3 to 10 years in the federal public service	23	25	15	4	18	16	0	56	26	36
2017	11 to 20 years in the federal public service	34	25	13	11	6	8	3	66	20	35
2017	More than 20 years in the federal public service	33	26	24	5	2	4	6	65	8	36
2014	3 to 10 years in the federal public service	23	21	20	11	13	5	7	50	27	45
2014	11 to 20 years in the federal public service	37	27	7	4	7	13	6	78	14	35
2014	More than 20 years in the federal public service	37	30	16	6	0	11	0	75	6	41
2011	Less than 3 years in the federal public service	43	4	24	18	0	10	0	53	20	16
2011	3 to 10 years in the federal public service	22	13	18	19	7	8	14	44	33	51
2011	11 to 20 years in the federal public service	39	12	12	12	6	17	3	63	22	31
2011	More than 20 years in the federal public service	23	40	11	2	7	12	4	76	11	33

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	30	0	0	2	4	97	3	25
2017	3 to 10 years in the federal public service	56	37	4	3	0	0	93	3	36
2017	11 to 20 years in the federal public service	65	32	0	0	3	0	97	3	35
2017	More than 20 years in the federal public service	71	24	2	2	0	0	95	2	36
2014	3 to 10 years in the federal public service	66	31	2	2	0	0	96	2	45
2014	11 to 20 years in the federal public service	74	21	2	2	0	0	95	2	35
2014	More than 20 years in the federal public service	71	27	0	0	2	0	98	2	41
2011	Less than 3 years in the federal public service	74	26	0	0	0	0	100	0	16
2011	3 to 10 years in the federal public service	63	32	2	3	0	0	95	3	51
2011	11 to 20 years in the federal public service	78	16	0	6	0	0	94	6	31
2011	More than 20 years in the federal public service	67	28	2	2	0	0	95	2	33
2008	Less than 3 years in the federal public service	71	21	0	7	0	0	93	7	14
2008	3 to 10 years in the federal public service	51	44	3	0	3	0	95	3	39
2008	11 to 20 years in the federal public service	61	34	5	0	0	0	95	0	38
2008	More than 20 years in the federal public service	68	29	0	4	0	0	96	4	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	20	6	0	0	94	0	25
2017	3 to 10 years in the federal public service	58	28	11	2	0	87	2	36
2017	11 to 20 years in the federal public service	70	18	0	5	6	89	11	35
2017	More than 20 years in the federal public service	61	33	2	4	0	94	4	36
2014	3 to 10 years in the federal public service	72	21	5	2	0	93	2	45
2014	11 to 20 years in the federal public service	68	22	3	7	0	90	7	35
2014	More than 20 years in the federal public service	63	32	1	4	0	95	4	41
2011	Less than 3 years in the federal public service	66	23	0	7	3	89	11	16
2011	3 to 10 years in the federal public service	57	35	3	2	3	92	5	51
2011	11 to 20 years in the federal public service	68	26	0	6	0	94	6	31
2011	More than 20 years in the federal public service	53	43	5	0	0	95	0	33

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	18	0	0	0	4	100	0	24
2017	3 to 10 years in the federal public service	66	26	7	2	0	0	91	2	36
2017	11 to 20 years in the federal public service	75	16	5	0	4	0	91	4	34
2017	More than 20 years in the federal public service	66	31	3	0	0	0	97	0	36
2014	3 to 10 years in the federal public service	72	21	2	6	0	0	93	6	45
2014	11 to 20 years in the federal public service	69	27	0	3	0	0	97	3	34
2014	More than 20 years in the federal public service	64	32	0	2	0	2	98	2	41

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	13	0	4	0	96	4	25
2017	3 to 10 years in the federal public service	69	26	0	6	0	94	6	36
2017	11 to 20 years in the federal public service	80	17	0	0	3	97	3	35
2017	More than 20 years in the federal public service	75	22	2	0	0	98	0	36
2014	3 to 10 years in the federal public service	77	23	0	0	0	100	0	45
2014	11 to 20 years in the federal public service	93	7	0	0	0	100	0	35
2014	More than 20 years in the federal public service	74	24	2	0	0	98	0	41
2011	Less than 3 years in the federal public service	88	8	0	3	0	97	3	16
2011	3 to 10 years in the federal public service	86	5	7	0	2	91	2	51
2011	11 to 20 years in the federal public service	76	24	0	0	0	100	0	31
2011	More than 20 years in the federal public service	62	30	8	0	0	92	0	33
2008	Less than 3 years in the federal public service	93	0	0	7	0	93	7	14
2008	3 to 10 years in the federal public service	82	8	3	8	0	90	8	39
2008	11 to 20 years in the federal public service	79	13	8	0	0	92	0	38
2008	More than 20 years in the federal public service	75	25	0	0	0	100	0	28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	3	4	7	0	0	89	7	25
2017	3 to 10 years in the federal public service	53	24	10	13	0	0	77	13	36
2017	11 to 20 years in the federal public service	68	25	0	3	3	0	93	7	35
2017	More than 20 years in the federal public service	58	28	8	6	0	0	86	6	36
2014	3 to 10 years in the federal public service	68	18	7	6	0	2	87	6	45
2014	11 to 20 years in the federal public service	74	13	5	7	0	0	88	7	35
2014	More than 20 years in the federal public service	62	34	4	0	0	0	96	0	41
2011	Less than 3 years in the federal public service	57	21	0	22	0	0	78	22	16
2011	3 to 10 years in the federal public service	60	17	9	9	5	0	77	14	51
2011	11 to 20 years in the federal public service	83	5	6	6	0	0	88	6	31
2011	More than 20 years in the federal public service	49	32	12	8	0	0	80	8	33
2008	Less than 3 years in the federal public service	64	21	7	7	0	0	86	7	14
2008	3 to 10 years in the federal public service	59	31	5	5	0	0	90	5	39
2008	11 to 20 years in the federal public service	55	26	3	11	3	3	84	14	38
2008	More than 20 years in the federal public service	46	32	7	11	4	0	79	14	28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	30	0	4	0	2	96	4	25
2017	3 to 10 years in the federal public service	69	21	0	10	0	0	90	10	36
2017	11 to 20 years in the federal public service	87	9	0	0	3	0	97	3	35
2017	More than 20 years in the federal public service	59	39	0	0	0	2	100	0	36
2014	3 to 10 years in the federal public service	85	7	2	0	2	4	96	2	45
2014	11 to 20 years in the federal public service	84	12	0	0	0	4	100	0	35
2014	More than 20 years in the federal public service	73	19	0	2	0	6	98	2	41
2011	Less than 3 years in the federal public service	53	41	3	0	3	0	94	3	16
2011	3 to 10 years in the federal public service	64	12	9	15	0	0	76	15	51
2011	11 to 20 years in the federal public service	75	22	0	3	0	0	97	3	31
2011	More than 20 years in the federal public service	61	18	20	0	0	0	80	0	33
2008	Less than 3 years in the federal public service	71	14	7	7	0	0	86	7	14
2008	3 to 10 years in the federal public service	72	18	5	5	0	0	90	5	39
2008	11 to 20 years in the federal public service	62	16	14	5	3	0	78	8	37
2008	More than 20 years in the federal public service	64	25	4	4	4	0	89	7	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	7	4	6	0	89	6	25
2017	3 to 10 years in the federal public service	90	10	0	0	0	100	0	36
2017	11 to 20 years in the federal public service	91	6	0	4	0	96	4	34
2017	More than 20 years in the federal public service	96	4	0	0	0	100	0	36
2014	3 to 10 years in the federal public service	90	6	2	0	2	96	2	45
2014	11 to 20 years in the federal public service	94	2	4	0	0	96	0	35
2014	More than 20 years in the federal public service	85	15	0	0	0	100	0	41
2011	Less than 3 years in the federal public service	78	10	3	9	0	88	9	16
2011	3 to 10 years in the federal public service	77	13	2	4	4	90	8	51
2011	11 to 20 years in the federal public service	94	0	0	6	0	94	6	31
2011	More than 20 years in the federal public service	75	9	11	5	0	84	5	32
2008	Less than 3 years in the federal public service	93	7	0	0	0	100	0	14
2008	3 to 10 years in the federal public service	87	8	3	3	0	95	3	39
2008	11 to 20 years in the federal public service	78	14	5	3	0	92	3	37
2008	More than 20 years in the federal public service	79	11	0	7	4	89	11	28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	14	0	11	0	0	2	89	11	25
2017	3 to 10 years in the federal public service	69	21	4	3	0	0	3	93	3	36
2017	11 to 20 years in the federal public service	73	18	3	3	3	0	0	91	6	35
2017	More than 20 years in the federal public service	76	20	0	4	0	0	0	96	4	36
2014	3 to 10 years in the federal public service	72	11	2	6	2	2	5	90	8	45
2014	11 to 20 years in the federal public service	77	11	0	3	0	4	4	96	4	35
2014	More than 20 years in the federal public service	68	24	2	6	0	0	0	92	6	41

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	11	0	6	0	0	6	93	7	25
2017	3 to 10 years in the federal public service	70	25	0	3	0	0	2	97	3	36
2017	11 to 20 years in the federal public service	79	14	3	0	3	0	0	93	3	35
2017	More than 20 years in the federal public service	75	23	0	0	0	2	0	100	0	36
2014	3 to 10 years in the federal public service	84	0	2	4	2	6	2	92	6	45
2014	11 to 20 years in the federal public service	90	10	0	0	0	0	0	100	0	35
2014	More than 20 years in the federal public service	70	23	0	4	0	4	0	96	4	41
2011	Less than 3 years in the federal public service	61	17	0	3	0	0	19	96	4	16
2011	3 to 10 years in the federal public service	71	22	2	0	0	2	3	98	0	51
2011	11 to 20 years in the federal public service	91	6	3	0	0	0	0	97	0	31
2011	More than 20 years in the federal public service	69	24	5	0	0	0	2	95	0	33
2008	Less than 3 years in the federal public service	93	0	0	0	0	0	7	100	0	14
2008	3 to 10 years in the federal public service	77	13	5	5	0	0	0	90	5	39
2008	11 to 20 years in the federal public service	63	13	13	8	0	3	0	78	8	38
2008	More than 20 years in the federal public service	89	7	0	0	4	0	0	96	4	28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	3 to 10 years in the federal public service	12	88	45
2014	More than 20 years in the federal public service	17	83	41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	11	9	0	0	36	18	81	0	25
2017	3 to 10 years in the federal public service	24	18	10	9	3	34	2	65	19	36
2017	11 to 20 years in the federal public service	24	11	8	0	3	37	16	75	7	35
2017	More than 20 years in the federal public service	35	9	15	4	0	35	2	70	6	36
2014	3 to 10 years in the federal public service	17	10	12	8	4	28	21	53	23	45
2014	11 to 20 years in the federal public service	29	13	11	0	0	45	2	79	0	35
2014	More than 20 years in the federal public service	38	16	15	4	2	23	3	73	8	41

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	20	2	4	0	23	2	91	6	25
2017	3 to 10 years in the federal public service	35	29	9	7	3	16	0	77	12	36
2017	11 to 20 years in the federal public service	52	22	5	3	0	11	6	89	4	35
2017	More than 20 years in the federal public service	58	26	6	4	0	6	0	90	4	36
2014	3 to 10 years in the federal public service	43	20	14	6	0	13	5	76	7	45
2014	11 to 20 years in the federal public service	49	24	2	4	0	21	0	92	5	35
2014	More than 20 years in the federal public service	48	35	5	2	0	8	1	92	2	41
2011	Less than 3 years in the federal public service	66	18	3	0	4	9	0	92	5	16
2011	3 to 10 years in the federal public service	54	33	10	0	0	3	0	89	0	51
2011	11 to 20 years in the federal public service	55	30	3	0	6	6	0	91	6	31
2011	More than 20 years in the federal public service	43	39	5	5	0	8	0	89	5	33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	Less than 3 years in the federal public service	100	25
2017	11 to 20 years in the federal public service	100	35
2017	More than 20 years in the federal public service	100	36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	4	0	6	40	10	87	13	25
2017	3 to 10 years in the federal public service	33	5	14	0	40	8	73	0	36
2017	11 to 20 years in the federal public service	24	18	14	0	28	16	75	0	35
2017	More than 20 years in the federal public service	34	6	20	0	37	2	66	0	36
2014	3 to 10 years in the federal public service	16	8	8	2	33	33	69	6	45
2014	11 to 20 years in the federal public service	37	6	5	3	48	2	86	5	35
2014	More than 20 years in the federal public service	37	21	7	0	31	4	89	0	41

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	10	6	4	0	23	2	86	6	25
2017	3 to 10 years in the federal public service	42	25	13	0	3	17	0	81	4	36
2017	11 to 20 years in the federal public service	49	26	5	0	0	14	6	94	0	35
2017	More than 20 years in the federal public service	53	18	17	0	0	11	0	80	0	36
2014	3 to 10 years in the federal public service	40	22	10	0	0	18	10	86	0	45
2014	11 to 20 years in the federal public service	56	21	5	4	0	14	0	90	5	35
2014	More than 20 years in the federal public service	51	39	2	0	0	8	0	98	0	41
2011	Less than 3 years in the federal public service	55	17	10	0	0	4	14	88	0	16
2011	3 to 10 years in the federal public service	53	29	12	2	0	5	0	86	2	51
2011	11 to 20 years in the federal public service	66	31	3	0	0	0	0	97	0	29
2011	More than 20 years in the federal public service	55	35	2	2	0	5	0	95	2	33

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	20	80	35
2014	3 to 10 years in the federal public service	11	89	45
2014	11 to 20 years in the federal public service	24	76	35

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	31	2	14	0	6	29	75	21	25
2017	3 to 10 years in the federal public service	24	36	14	10	0	2	15	72	12	36
2017	11 to 20 years in the federal public service	25	35	10	3	3	0	23	78	9	35
2017	More than 20 years in the federal public service	35	42	7	2	0	0	14	89	3	36
2014	3 to 10 years in the federal public service	26	30	8	18	4	4	11	65	26	45
2014	11 to 20 years in the federal public service	32	40	7	0	0	2	19	92	0	35
2014	More than 20 years in the federal public service	38	39	4	2	0	2	16	93	2	41
2011	Less than 3 years in the federal public service	21	12	0	13	4	0	50	66	34	16
2011	3 to 10 years in the federal public service	18	30	21	13	2	3	13	57	17	51
2011	11 to 20 years in the federal public service	39	33	6	5	0	0	16	86	6	30
2011	More than 20 years in the federal public service	37	39	5	5	0	0	13	88	6	33
2008	Less than 3 years in the federal public service	7	36	14	21	7	0	14	50	33	14
2008	3 to 10 years in the federal public service	18	44	13	8	0	5	13	75	9	39
2008	11 to 20 years in the federal public service	27	43	5	11	0	3	11	81	13	37
2008	More than 20 years in the federal public service	39	57	4	0	0	0	0	96	0	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	0	9	0	4	24	48	53	15	25
2017	3 to 10 years in the federal public service	12	8	25	3	2	29	21	40	9	36
2017	11 to 20 years in the federal public service	11	16	12	0	3	24	34	62	8	35
2017	More than 20 years in the federal public service	19	21	10	0	0	25	25	79	0	35
2014	3 to 10 years in the federal public service	10	7	10	17	2	30	23	36	42	45
2014	11 to 20 years in the federal public service	17	15	5	2	0	31	30	83	5	35
2014	More than 20 years in the federal public service	20	13	17	0	2	26	21	64	4	41
2011	Less than 3 years in the federal public service	17	0	3	9	4	0	67	51	39	16
2011	3 to 10 years in the federal public service	12	10	18	0	3	32	25	50	8	51
2011	11 to 20 years in the federal public service	16	5	6	8	0	38	28	60	22	30
2011	More than 20 years in the federal public service	14	24	14	5	5	18	21	62	16	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	20	0	0	4	11	35	92	8	25
2017	3 to 10 years in the federal public service	37	13	18	0	2	14	17	72	2	36
2017	11 to 20 years in the federal public service	47	16	6	0	3	5	23	87	5	35
2017	More than 20 years in the federal public service	65	21	0	0	0	0	14	100	0	36
2014	3 to 10 years in the federal public service	56	13	13	2	0	6	11	83	2	45
2014	11 to 20 years in the federal public service	48	17	5	0	4	4	22	88	6	35
2014	More than 20 years in the federal public service	45	25	2	2	0	14	12	95	3	41
2011	Less than 3 years in the federal public service	35	12	0	0	0	0	53	100	0	16
2011	3 to 10 years in the federal public service	31	24	18	2	0	11	15	74	2	51
2011	11 to 20 years in the federal public service	38	16	13	7	0	8	18	73	9	30
2011	More than 20 years in the federal public service	47	27	5	0	0	8	13	93	0	33
2008	Less than 3 years in the federal public service	43	29	7	0	0	7	14	91	0	14
2008	3 to 10 years in the federal public service	44	13	10	5	3	13	13	76	10	39
2008	11 to 20 years in the federal public service	35	30	14	11	0	0	11	73	12	37
2008	More than 20 years in the federal public service	57	36	7	0	0	0	0	93	0	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	16	0	0	4	11	35	92	8	25
2017	3 to 10 years in the federal public service	35	20	5	5	2	17	17	83	10	36
2017	11 to 20 years in the federal public service	54	6	6	0	3	8	23	87	5	35
2017	More than 20 years in the federal public service	65	18	2	0	0	0	14	97	0	36
2014	3 to 10 years in the federal public service	53	17	5	2	2	10	11	88	5	45
2014	11 to 20 years in the federal public service	51	12	7	0	0	9	22	90	0	35
2014	More than 20 years in the federal public service	41	28	6	0	0	13	12	93	0	41
2011	Less than 3 years in the federal public service	35	12	0	0	0	0	53	100	0	16
2011	3 to 10 years in the federal public service	32	26	14	2	0	11	15	79	2	51
2011	11 to 20 years in the federal public service	42	18	3	3	0	15	18	91	5	30
2011	More than 20 years in the federal public service	43	32	2	0	2	8	13	95	3	33
2008	Less than 3 years in the federal public service	43	14	21	0	0	0	21	73	0	14
2008	3 to 10 years in the federal public service	46	21	3	8	3	8	13	84	13	39
2008	11 to 20 years in the federal public service	24	32	11	8	5	8	11	70	17	37
2008	More than 20 years in the federal public service	46	32	14	4	0	4	0	81	4	28

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	15	9	4	0	8	86	5	25
2017	3 to 10 years in the federal public service	71	10	8	5	6	0	81	11	36
2017	11 to 20 years in the federal public service	78	13	3	0	6	0	91	6	35
2017	More than 20 years in the federal public service	76	20	4	0	0	0	96	0	36

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	31	4	0	6	0	89	6	25
2017	3 to 10 years in the federal public service	75	5	10	8	2	0	80	10	36
2017	11 to 20 years in the federal public service	68	23	3	0	3	3	94	4	35
2017	More than 20 years in the federal public service	74	20	2	4	0	0	94	4	36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	24	27	4	11	9	54	16	25
2017	3 to 10 years in the federal public service	29	44	12	5	3	7	78	9	36
2017	11 to 20 years in the federal public service	39	42	9	3	3	3	84	6	35
2017	More than 20 years in the federal public service	48	37	8	0	0	6	91	0	36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	37	12	8	0	11	77	9	25
2017	3 to 10 years in the federal public service	40	21	22	6	5	6	65	12	36
2017	11 to 20 years in the federal public service	40	39	9	8	3	0	79	12	35
2017	More than 20 years in the federal public service	51	28	7	2	4	7	85	7	36

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	26	28	0	6	0	66	6	25
2017	3 to 10 years in the federal public service	45	22	20	10	4	0	66	14	36
2017	11 to 20 years in the federal public service	43	37	7	3	10	0	80	12	35
2017	More than 20 years in the federal public service	48	29	6	5	7	5	81	13	36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	39	15	8	11	4	64	20	25
2017	3 to 10 years in the federal public service	28	32	28	10	2	0	60	12	36
2017	11 to 20 years in the federal public service	25	35	29	5	6	0	60	11	35
2017	More than 20 years in the federal public service	14	41	32	9	5	0	54	14	36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	26	9	8	4	4	2	77	14	25
2017	3 to 10 years in the federal public service	33	44	13	0	4	3	2	82	4	36
2017	11 to 20 years in the federal public service	52	21	14	5	3	3	0	76	9	35
2017	More than 20 years in the federal public service	30	30	33	0	2	0	4	63	3	36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	37	11	2	0	4	0	86	2	25
2017	3 to 10 years in the federal public service	27	39	22	8	2	0	2	67	10	36
2017	11 to 20 years in the federal public service	43	21	22	5	3	0	5	68	9	35
2017	More than 20 years in the federal public service	28	34	23	8	2	0	4	65	11	36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	23	5	13	4	4	0	77	18	25
2017	3 to 10 years in the federal public service	52	34	4	0	5	3	2	90	5	36
2017	11 to 20 years in the federal public service	53	19	9	0	3	0	15	85	4	35
2017	More than 20 years in the federal public service	33	26	24	0	0	0	17	71	0	36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	29	24	9	4	4	0	61	14	25
2017	3 to 10 years in the federal public service	38	37	18	7	0	0	0	75	7	36
2017	11 to 20 years in the federal public service	48	36	6	4	6	0	0	84	10	35
2017	More than 20 years in the federal public service	52	27	13	2	3	0	2	81	6	36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	19	7	12	10	4	0	70	23	25
2017	3 to 10 years in the federal public service	46	19	11	12	10	3	0	67	22	36
2017	11 to 20 years in the federal public service	46	23	22	3	6	0	0	69	9	35
2017	More than 20 years in the federal public service	43	21	14	12	4	0	6	68	17	36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	28	12	6	10	4	0	71	17	25
2017	3 to 10 years in the federal public service	45	23	15	10	4	3	0	71	14	36
2017	11 to 20 years in the federal public service	43	28	17	5	6	0	0	71	11	35
2017	More than 20 years in the federal public service	34	31	14	7	10	0	4	67	18	36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	24	12	0	13	4	0	75	13	25
2017	3 to 10 years in the federal public service	56	11	6	17	6	3	2	70	24	36
2017	11 to 20 years in the federal public service	54	24	8	11	3	0	0	78	14	35
2017	More than 20 years in the federal public service	47	35	6	6	2	0	4	85	9	36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	23	24	6	0	4	0	68	7	25
2017	3 to 10 years in the federal public service	54	30	7	2	2	3	2	88	4	36
2017	11 to 20 years in the federal public service	61	15	16	5	3	0	0	76	8	35
2017	More than 20 years in the federal public service	51	21	14	11	2	0	0	73	14	36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	12	6	0	0	94	0	25
2017	3 to 10 years in the federal public service	74	17	6	0	2	91	2	35
2017	11 to 20 years in the federal public service	74	17	3	3	3	91	6	35
2017	More than 20 years in the federal public service	75	20	0	6	0	94	6	36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	13	2	0	0	0	98	0	25
2017	3 to 10 years in the federal public service	85	8	7	0	0	0	93	0	36
2017	11 to 20 years in the federal public service	85	3	3	0	0	9	97	0	35
2017	More than 20 years in the federal public service	83	6	0	4	2	4	93	7	36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	23	0	2	0	0	98	2	25
2017	3 to 10 years in the federal public service	64	18	18	0	0	0	82	0	36
2017	11 to 20 years in the federal public service	66	23	5	0	0	6	95	0	35
2017	More than 20 years in the federal public service	61	22	7	2	4	4	86	7	36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	24	0	2	0	0	98	2	25
2017	3 to 10 years in the federal public service	67	14	6	8	5	0	81	13	36
2017	11 to 20 years in the federal public service	76	8	4	5	3	3	86	9	35
2017	More than 20 years in the federal public service	55	25	10	4	2	4	83	7	36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	4	2	0	0	38	96	0	25
2017	3 to 10 years in the federal public service	69	9	0	0	2	20	97	3	36
2017	11 to 20 years in the federal public service	57	9	2	0	0	31	96	0	35
2017	More than 20 years in the federal public service	45	16	10	2	2	25	81	6	36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	20	8	0	6	91	0	24
2017	3 to 10 years in the federal public service	69	7	13	0	10	85	0	36
2017	11 to 20 years in the federal public service	83	3	5	3	6	91	4	35
2017	More than 20 years in the federal public service	60	18	0	2	20	97	3	36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	9	14	3	3	8	79	6	25
2017	3 to 10 years in the federal public service	83	2	0	3	2	10	95	5	36
2017	11 to 20 years in the federal public service	91	5	0	0	3	0	97	3	35
2017	More than 20 years in the federal public service	78	13	0	0	0	9	100	0	36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	25	15	0	0	0	85	0	25
2017	3 to 10 years in the federal public service	75	18	0	0	4	3	96	4	36
2017	11 to 20 years in the federal public service	66	23	5	3	0	3	92	3	35
2017	More than 20 years in the federal public service	55	33	5	0	2	4	92	3	36

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	35	29	15	0	4	55	15	25
2017	3 to 10 years in the federal public service	23	42	32	0	3	0	65	3	36
2017	11 to 20 years in the federal public service	31	23	29	14	3	0	54	17	35
2017	More than 20 years in the federal public service	16	45	27	5	7	0	61	12	36

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	0	37	47	12	4	0	62	0	24
2017	3 to 10 years in the federal public service	0	10	50	30	5	0	6	37	10	36
2017	11 to 20 years in the federal public service	6	14	24	22	34	0	0	56	20	34
2017	More than 20 years in the federal public service	0	7	44	29	18	0	2	48	7	36

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	33	18	13	0	4	33	67	25
2017	3 to 10 years in the federal public service	50	15	16	2	15	2	51	49	36
2017	11 to 20 years in the federal public service	53	39	6	3	0	0	53	47	35
2017	More than 20 years in the federal public service	58	29	8	3	0	2	59	41	36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	14
2017	3 to 10 years in the federal public service	24	19
2017	11 to 20 years in the federal public service	21	16
2017	More than 20 years in the federal public service	12	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	70	14
2017	3 to 10 years in the federal public service	42	19
2017	11 to 20 years in the federal public service	14	16
2017	More than 20 years in the federal public service	0	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	14
2017	3 to 10 years in the federal public service	30	19
2017	11 to 20 years in the federal public service	11	16
2017	More than 20 years in the federal public service	8	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	41	19
2017	11 to 20 years in the federal public service	26	16
2017	More than 20 years in the federal public service	32	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	4	19
2017	11 to 20 years in the federal public service	5	16
2017	More than 20 years in the federal public service	11	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	14
2017	3 to 10 years in the federal public service	53	19
2017	11 to 20 years in the federal public service	51	16
2017	More than 20 years in the federal public service	51	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	14	66	14	0	0	5	14
2017	3 to 10 years in the federal public service	7	61	22	5	5	0	18
2017	11 to 20 years in the federal public service	24	61	6	4	0	6	17
2017	More than 20 years in the federal public service	20	80	0	0	0	0	11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	28	20	0	5	4	74	6	14
2017	3 to 10 years in the federal public service	45	19	0	19	11	6	68	32	19
2017	11 to 20 years in the federal public service	70	11	6	0	7	6	86	8	17
2017	More than 20 years in the federal public service	65	21	8	0	0	6	92	0	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	4	10	0	0	10	62	64	0	14
2017	3 to 10 years in the federal public service	16	4	4	27	19	0	29	29	65	19
2017	11 to 20 years in the federal public service	34	5	6	0	6	6	43	77	11	17
2017	More than 20 years in the federal public service	10	19	8	5	0	0	58	69	12	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Supreme Court of Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.