2017 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 19 54 9 9 9 0 0 73 19 11
2014 Not a person with a disability 37 44 6 7 6 0 0 81 13 241
2011 Person with a disability 48 39 6 6 0 0 0 87 6 15
2011 Not a person with a disability 34 45 10 7 5 0 0 78 12 339
2008 Person with a disability 44 13 13 19 13 0 0 56 31 16
2008 Not a person with a disability 38 38 11 10 3 0 0 76 13 351

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 54 27 0 9 9 0 0 81 19 11
2014 Not a person with a disability 61 28 6 3 2 0 0 89 5 240
2011 Person with a disability 74 26 0 0 0 0 0 100 0 15
2011 Not a person with a disability 61 28 7 2 1 0 0 90 3 338

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 27 9 18 9 0 0 64 27 11
2014 Not a person with a disability 48 34 7 7 4 0 0 82 11 241
2011 Person with a disability 55 33 6 0 6 0 0 87 6 15
2011 Not a person with a disability 42 44 7 4 2 0 0 86 7 339
2008 Person with a disability 50 19 6 19 6 0 0 69 25 16
2008 Not a person with a disability 40 41 9 7 2 1 0 82 9 352

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 9 27 0 19 0 0 54 19 11
2014 Not a person with a disability 44 34 12 7 4 0 0 78 10 241
2011 Person with a disability 61 13 6 7 6 6 0 79 14 15
2011 Not a person with a disability 40 31 13 8 7 1 0 72 15 339

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 18 18 9 9 0 0 63 19 11
2014 Not a person with a disability 45 32 12 6 4 0 0 78 10 241
2011 Person with a disability 61 20 0 13 6 0 0 80 20 15
2011 Not a person with a disability 39 36 11 9 6 0 0 75 15 339
2008 Person with a disability 38 19 6 19 19 0 0 56 38 16
2008 Not a person with a disability 40 36 10 9 5 1 0 76 14 354

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 18 19 18 9 0 0 54 27 11
2014 Not a person with a disability 35 24 13 13 10 4 1 62 24 241
2011 Person with a disability 67 13 6 6 0 6 0 86 7 15
2011 Not a person with a disability 31 28 15 14 8 4 1 61 23 339
2008 Person with a disability 38 25 0 13 19 0 6 67 33 16
2008 Not a person with a disability 31 27 13 15 9 5 0 61 25 354
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 37 18 0 19 0 0 64 19 11
2014 Not a person with a disability 57 28 6 4 2 2 1 87 7 241
2011 Person with a disability 53 20 13 0 6 8 0 79 7 15
2011 Not a person with a disability 51 28 10 6 3 2 0 81 9 340
2008 Person with a disability 44 25 6 13 13 0 0 69 25 16
2008 Not a person with a disability 48 27 10 8 5 1 1 77 13 353

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 46 0 0 18 0 0 82 18 11
2014 Not a person with a disability 58 30 4 5 3 0 0 88 8 241
2011 Person with a disability 53 34 0 6 6 0 0 87 13 15
2011 Not a person with a disability 45 36 5 9 5 1 0 81 14 340
2008 Person with a disability 56 19 0 6 19 0 0 75 25 16
2008 Not a person with a disability 45 29 9 11 5 1 1 75 16 354

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 27 0 9 19 0 0 73 27 11
2014 Not a person with a disability 60 24 7 6 3 0 0 84 9 240

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 27 0 27 9 0 0 64 36 11
2014 Not a person with a disability 35 37 10 10 4 4 0 75 14 241
2011 Person with a disability 47 19 7 13 6 8 0 72 21 15
2011 Not a person with a disability 36 33 12 9 7 3 1 71 17 338

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 9 27 9 9 0 0 54 19 11
2014 Not a person with a disability 32 38 13 11 5 0 0 70 16 241
2011 Person with a disability 33 47 6 7 6 0 0 80 13 15
2011 Not a person with a disability 30 34 14 13 9 1 0 64 22 339
2008 Person with a disability 38 19 6 25 13 0 0 56 38 16
2008 Not a person with a disability 31 33 11 12 10 2 0 66 23 354

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 18 9 18 19 0 0 54 36 11
2014 Not a person with a disability 24 38 14 16 5 4 0 64 22 241
2011 Person with a disability 20 41 13 20 6 0 0 61 26 15
2011 Not a person with a disability 18 36 17 16 9 3 1 56 26 340
2008 Person with a disability 38 19 13 6 25 0 0 56 31 16
2008 Not a person with a disability 19 39 12 18 7 5 0 61 26 354

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 27 18 0 19 0 0 63 19 11
2014 Not a person with a disability 31 36 14 9 6 3 0 70 16 240
2011 Person with a disability 40 26 13 15 0 7 0 70 16 15
2011 Not a person with a disability 31 33 14 10 9 3 0 67 19 339
2008 Person with a disability 38 25 6 13 19 0 0 63 31 16
2008 Not a person with a disability 31 32 10 10 10 5 0 67 22 354

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 18 19 18 18 0 0 45 36 11
2014 Not a person with a disability 24 43 14 11 6 2 0 69 17 241
2011 Person with a disability 20 39 13 6 13 8 0 64 21 15
2011 Not a person with a disability 21 39 14 15 10 1 0 60 26 340
2008 Person with a disability 31 25 0 38 6 0 0 56 44 16
2008 Not a person with a disability 21 42 12 14 9 1 0 64 23 354
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 26 19 0 18 0 0 63 18 11
2014 Not a person with a disability 40 33 12 10 5 0 0 74 14 241
2011 Person with a disability 26 48 19 0 6 0 0 74 6 15
2011 Not a person with a disability 31 40 9 14 6 0 0 71 19 340

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 27 0 9 18 9 0 70 30 11
2014 Not a person with a disability 22 28 15 11 5 15 5 62 20 241

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 27 19 0 18 0 0 63 18 11
2014 Not a person with a disability 55 33 6 3 2 0 0 88 6 241
2011 Person with a disability 64 16 7 14 0 0 0 79 14 14
2011 Not a person with a disability 46 33 10 6 5 0 0 79 11 339
2008 Person with a disability 44 25 0 0 31 0 0 69 31 16
2008 Not a person with a disability 39 32 13 9 6 0 1 72 16 354

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Not a person with a disability 46 27 4 8 3 2 10 83 12 67

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 55 0 9 9 0 0 82 18 11
2014 Not a person with a disability 52 31 7 5 2 0 2 85 8 241
2011 Person with a disability 52 33 0 0 6 8 0 93 7 15
2011 Not a person with a disability 50 29 9 7 3 1 2 81 10 339
2008 Person with a disability 44 31 6 6 13 0 0 75 19 16
2008 Not a person with a disability 46 33 7 9 4 1 0 80 13 354

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 18 9 9 19 0 0 63 28 11
2014 Not a person with a disability 45 28 10 5 4 6 2 80 10 241
2011 Person with a disability 67 19 7 0 6 0 0 87 6 15
2011 Not a person with a disability 46 23 13 5 8 4 2 73 13 340
2008 Person with a disability 38 38 6 6 13 0 0 75 19 16
2008 Not a person with a disability 39 27 10 8 7 8 1 73 16 353

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 20 40 19 20 0 0 0 60 20 10
2014 Not a person with a disability 31 45 8 10 5 0 0 76 15 241
2011 Person with a disability 54 46 0 0 0 0 0 100 0 15
2011 Not a person with a disability 33 46 8 8 3 0 1 80 12 340
2008 Person with a disability 31 31 6 13 13 0 6 67 27 16
2008 Not a person with a disability 34 44 12 6 3 1 1 79 9 354

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 37 9 9 9 0 0 73 18 11
2014 Not a person with a disability 42 40 9 5 4 0 0 82 9 241
2011 Person with a disability 61 27 13 0 0 0 0 87 0 15
2011 Not a person with a disability 46 37 9 4 5 0 0 83 8 339
2008 Person with a disability 44 25 6 19 6 0 0 69 25 16
2008 Not a person with a disability 38 41 10 8 3 0 0 79 11 354

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 36 0 9 19 0 0 73 27 11
2014 Not a person with a disability 48 37 7 5 4 0 0 85 9 241
2011 Person with a disability 81 19 0 0 0 0 0 100 0 15
2011 Not a person with a disability 49 37 7 4 3 0 0 86 7 340
2008 Person with a disability 56 31 13 0 0 0 0 88 0 16
2008 Not a person with a disability 46 36 7 8 3 0 0 82 11 354

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 18 45 0 18 19 0 0 63 37 11
2014 Not a person with a disability 30 36 17 11 5 1 0 67 16 241
2011 Person with a disability 47 19 6 27 0 0 0 67 27 15
2011 Not a person with a disability 35 34 11 10 7 1 1 70 18 339
2008 Person with a disability 25 31 6 19 19 0 0 56 38 16
2008 Not a person with a disability 32 35 10 11 10 2 1 68 21 354

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 18 0 18 27 0 0 54 46 11
2014 Not a person with a disability 18 23 13 22 19 2 2 44 43 241
2011 Person with a disability 13 21 13 20 26 0 6 37 49 15
2011 Not a person with a disability 14 24 15 19 25 0 3 39 45 340
2008 Person with a disability 13 19 6 25 38 0 0 31 63 16
2008 Not a person with a disability 12 27 13 16 28 2 2 41 46 354

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 36 9 9 19 0 0 63 27 11
2014 Not a person with a disability 30 43 10 12 5 0 0 73 16 241
2011 Person with a disability 46 33 6 6 0 8 0 86 7 15
2011 Not a person with a disability 37 39 9 8 7 0 0 76 15 340

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 9 27 0 19 0 0 54 19 11
2014 Not a person with a disability 38 39 8 9 5 0 0 77 14 241

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 27 0 9 19 0 0 73 27 11
2014 Not a person with a disability 43 32 11 8 5 0 0 76 13 241
2011 Person with a disability 54 27 13 6 0 0 0 80 6 15
2011 Not a person with a disability 45 35 8 7 3 1 0 81 10 338

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 37 9 0 18 0 0 73 18 11
2014 Not a person with a disability 44 36 8 9 2 0 0 81 11 240
2011 Person with a disability 40 34 6 20 0 0 0 73 20 15
2011 Not a person with a disability 50 34 7 6 3 0 0 84 9 338

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 9 27 9 18 19 0 18 44 44 11
2014 Not a person with a disability 31 23 10 15 13 0 8 59 30 241
2011 Person with a disability 27 19 21 6 27 0 0 46 33 15
2011 Not a person with a disability 26 26 10 12 14 2 10 59 30 338
2008 Person with a disability 13 38 0 19 31 0 0 50 50 16
2008 Not a person with a disability 25 22 11 14 18 2 8 52 36 353

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 27 19 19 0 0 0 63 19 11
2014 Not a person with a disability 35 39 17 7 2 0 1 75 8 241
2011 Person with a disability 27 26 34 6 7 0 0 53 13 15
2011 Not a person with a disability 34 40 16 7 3 0 0 74 10 340
2008 Person with a disability 31 44 6 13 6 0 0 75 19 16
2008 Not a person with a disability 31 32 24 7 6 0 0 63 13 353

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 19 0 9 18 0 9 70 30 11
2014 Not a person with a disability 52 22 7 5 6 2 5 80 12 240
2011 Person with a disability 46 0 6 20 13 8 7 54 38 15
2011 Not a person with a disability 48 28 7 5 4 2 6 82 10 339

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Person with a disability 28 45 27 11
2014 Not a person with a disability 31 35 34 241
2011 Person with a disability 47 33 20 15
2011 Not a person with a disability 35 31 34 339

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 Not a person with a disability 17 13 36 17 9999 17 76
2011 Not a person with a disability 21 11 36 21 9999 11 119
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 9 27 19 0 0 0 54 19 11
2014 Not a person with a disability 52 39 6 2 2 0 0 91 4 241
2011 Person with a disability 61 26 6 7 0 0 0 87 7 15
2011 Not a person with a disability 40 42 9 5 3 1 0 84 8 339
2008 Person with a disability 38 44 0 13 6 0 0 81 19 16
2008 Not a person with a disability 46 36 8 7 3 0 0 82 9 353

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 18 27 0 9 0 0 63 9 11
2014 Not a person with a disability 45 38 8 5 3 0 0 83 8 241
2011 Person with a disability 40 41 13 0 6 0 0 81 6 15
2011 Not a person with a disability 31 42 13 8 6 0 0 73 13 338

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 19 18 45 9 9 0 0 18 37 11
2014 Not a person with a disability 11 22 41 16 8 0 2 24 34 240
2011 Person with a disability 13 33 34 20 0 0 0 20 45 15
2011 Not a person with a disability 13 22 39 14 10 0 1 24 36 338
2008 Person with a disability 6 38 38 19 0 0 0 19 44 16
2008 Not a person with a disability 10 23 37 21 7 1 2 28 34 353

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 9 19 27 27 18 0 0 45 28 11
2014 Not a person with a disability 7 13 29 31 16 2 3 49 21 238
2011 Person with a disability 0 34 13 47 7 0 0 53 34 15
2011 Not a person with a disability 7 14 28 27 20 1 2 48 23 339
2008 Person with a disability 13 19 25 31 13 0 0 44 31 16
2008 Not a person with a disability 6 14 27 34 15 1 4 51 21 354

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 9 19 27 9 0 0 36 46 11
2014 Not a person with a disability 21 21 30 16 7 1 3 25 44 240
2011 Person with a disability 7 14 35 28 16 0 0 44 21 14
2011 Not a person with a disability 21 24 29 14 9 1 2 23 46 339
2008 Person with a disability 38 25 31 6 0 0 0 6 63 16
2008 Not a person with a disability 22 23 27 17 7 1 4 25 47 354

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 9 18 64 0 9 0 0 9 27 11
2014 Not a person with a disability 8 21 40 19 11 1 1 30 29 239
2011 Person with a disability 0 13 59 6 22 0 0 28 13 15
2011 Not a person with a disability 10 14 37 25 11 0 2 37 24 338
2008 Person with a disability 0 20 40 33 7 0 0 40 20 15
2008 Not a person with a disability 7 16 38 25 11 1 1 38 24 353

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 19 27 0 18 0 0 18 55 11
2014 Not a person with a disability 21 29 30 12 5 1 2 18 51 241
2011 Person with a disability 28 22 28 7 15 0 0 21 51 14
2011 Not a person with a disability 13 21 31 18 15 0 2 33 35 339
2008 Person with a disability 6 31 25 31 6 0 0 38 38 16
2008 Not a person with a disability 9 18 31 24 13 3 2 39 29 351

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 9 9 45 9 27 0 0 36 19 11
2014 Not a person with a disability 5 12 28 31 15 2 7 51 19 240
2011 Person with a disability 0 28 33 26 14 0 0 39 28 15
2011 Not a person with a disability 7 14 24 30 20 0 4 53 22 337
2008 Person with a disability 6 25 38 19 13 0 0 31 31 16
2008 Not a person with a disability 8 15 31 25 12 4 5 40 25 354

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 9 37 18 9 0 0 27 36 11
2014 Not a person with a disability 15 24 36 14 8 1 3 23 40 241

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 18 0 27 19 0 0 54 46 11
2014 Not a person with a disability 60 19 6 8 5 1 0 80 13 241

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 54 27 0 0 19 0 0 81 19 11
2014 Not a person with a disability 60 32 5 2 2 0 0 92 4 241

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 18 27 0 9 0 0 63 9 11
2014 Not a person with a disability 52 32 9 2 1 4 0 87 3 241

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 19 9 9 19 0 0 64 27 11
2014 Not a person with a disability 47 39 8 4 1 2 0 87 5 241
2011 Person with a disability 34 52 7 6 0 0 0 87 6 15
2011 Not a person with a disability 41 35 13 6 5 1 0 76 11 338

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 36 0 9 9 0 0 81 19 11
2014 Not a person with a disability 60 28 8 3 1 0 0 88 4 240
2011 Person with a disability 54 39 6 0 0 0 0 94 0 15
2011 Not a person with a disability 50 33 9 4 4 0 0 83 8 339
2008 Person with a disability 44 31 6 6 13 0 0 75 19 16
2008 Not a person with a disability 48 36 6 8 3 0 0 84 11 354

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 18 9 9 27 0 0 54 37 11
2014 Not a person with a disability 41 32 10 7 2 5 2 78 11 241

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 36 9 0 9 0 0 81 9 11
2014 Not a person with a disability 58 31 6 2 1 2 0 90 3 241
2011 Person with a disability 61 33 6 0 0 0 0 94 0 15
2011 Not a person with a disability 47 40 6 3 2 1 0 89 4 338

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 45 0 0 9 0 0 91 9 11
2014 Not a person with a disability 59 26 7 4 2 2 1 88 6 239
2011 Person with a disability 53 34 6 0 0 6 0 93 0 15
2011 Not a person with a disability 52 28 9 7 4 0 1 80 10 338
2008 Person with a disability 19 31 13 13 19 6 0 53 33 16
2008 Not a person with a disability 37 31 8 10 10 3 1 71 21 353

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 64 36 0 0 0 0 0 100 0 11
2014 Not a person with a disability 60 29 7 2 1 2 0 91 2 241
2011 Person with a disability 59 21 13 6 0 0 0 81 6 15
2011 Not a person with a disability 56 32 6 3 1 1 0 90 4 338

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 18 27 18 9 28 0 0 45 37 11
2014 Not a person with a disability 25 23 15 14 11 9 2 55 28 241
2011 Person with a disability 44 14 14 0 7 14 7 73 9 14
2011 Not a person with a disability 21 20 18 12 14 11 3 48 31 338

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 30 49 0 0 20 0 0 80 20 10
2014 Not a person with a disability 49 40 2 6 2 0 0 90 8 241
2011 Person with a disability 59 34 0 7 0 0 0 93 7 15
2011 Not a person with a disability 53 38 3 5 2 0 0 91 7 340
2008 Person with a disability 44 31 13 6 6 0 0 75 13 16
2008 Not a person with a disability 51 36 3 7 3 0 0 87 9 353

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 50 20 0 30 0 0 0 70 30 10
2014 Not a person with a disability 66 27 3 1 3 0 0 93 5 241
2011 Person with a disability 61 26 0 13 0 0 0 87 13 15
2011 Not a person with a disability 59 30 3 6 3 0 0 88 9 339

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 36 46 18 0 0 0 0 82 0 11
2014 Not a person with a disability 57 34 5 3 1 0 0 91 4 241

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 50 50 0 0 0 0 0 100 0 10
2014 Not a person with a disability 79 12 3 0 0 2 3 96 1 241
2011 Person with a disability 94 6 0 0 0 0 0 100 0 15
2011 Not a person with a disability 78 14 3 1 2 0 1 94 3 339
2008 Person with a disability 81 19 0 0 0 0 0 100 0 16
2008 Not a person with a disability 78 14 2 0 2 1 3 96 2 352

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 70 20 10 0 0 0 0 90 0 10
2014 Not a person with a disability 77 10 4 2 2 0 5 92 4 241
2011 Person with a disability 81 19 0 0 0 0 0 100 0 15
2011 Not a person with a disability 80 11 4 2 2 0 1 92 4 339
2008 Person with a disability 81 19 0 0 0 0 0 100 0 16
2008 Not a person with a disability 79 12 3 3 1 0 3 93 4 353

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 54 18 9 9 0 0 9 80 10 11
2014 Not a person with a disability 75 6 7 2 1 1 7 88 4 241
2011 Person with a disability 79 6 6 0 0 8 0 93 0 15
2011 Not a person with a disability 71 13 7 1 3 0 5 89 4 340
2008 Person with a disability 69 6 6 0 6 0 13 86 7 16
2008 Not a person with a disability 67 9 8 3 4 0 9 84 7 354

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 54 18 9 0 0 0 18 89 0 11
2014 Not a person with a disability 76 7 4 2 3 0 8 91 5 241
2011 Person with a disability 87 6 6 0 0 0 0 94 0 15
2011 Not a person with a disability 76 8 6 1 2 0 7 91 3 338
2008 Person with a disability 75 0 6 0 0 0 19 92 0 16
2008 Not a person with a disability 76 5 5 2 2 0 10 90 4 354

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 54 18 18 0 0 0 9 80 0 11
2014 Not a person with a disability 70 14 7 2 1 0 6 90 3 240

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 64 27 9 0 0 0 0 91 0 11
2014 Not a person with a disability 72 14 6 0 2 2 4 92 2 241
2011 Person with a disability 100 0 0 0 0 0 0 100 0 15
2011 Not a person with a disability 71 15 8 2 1 1 3 89 3 340
2008 Person with a disability 63 19 13 0 6 0 0 81 6 16
2008 Not a person with a disability 74 9 8 3 1 2 4 88 4 354

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Not a person with a disability 9 91 240

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 42 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 76 21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 23 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 53 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 52 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 24 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 29 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 48 21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 34 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 57 21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 23 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 34 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 24 21

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 38 21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 38 21

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 37 19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 68 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 74 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 28 9 9 9 19 27 0 50 37 11
2014 Not a person with a disability 24 14 16 5 3 32 6 63 12 241

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 18 18 9 9 0 0 64 18 11
2014 Not a person with a disability 41 27 15 6 2 9 0 75 9 241
2011 Person with a disability 40 41 13 0 6 0 0 81 6 15
2011 Not a person with a disability 42 33 14 4 3 5 0 78 7 338

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Not a person with a disability 3 97 241

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 28 0 27 0 9 36 0 43 14 11
2014 Not a person with a disability 28 12 15 1 1 37 5 71 4 240

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 46 9 27 9 9 0 0 54 18 11
2014 Not a person with a disability 46 28 12 1 1 11 1 84 2 241
2011 Person with a disability 48 46 0 0 0 6 0 100 0 15
2011 Not a person with a disability 47 31 12 3 1 5 0 83 4 339

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Not a person with a disability 11 89 240

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Not a person with a disability 81 19 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Not a person with a disability 67 19 5 4 5 0 0 86 9 21

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 65 18 0 0 0 9 9 100 0 11
2014 Not a person with a disability 36 45 7 4 1 0 7 86 6 241
2011 Person with a disability 33 39 8 20 0 0 0 72 20 15
2011 Not a person with a disability 31 49 4 6 2 1 7 86 9 337
2008 Person with a disability 56 44 0 0 0 0 0 100 0 16
2008 Not a person with a disability 28 44 8 6 4 1 9 80 11 354

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 18 37 9 18 9 9 0 60 30 11
2014 Not a person with a disability 18 18 16 8 3 30 7 57 18 241
2011 Person with a disability 20 13 13 0 6 48 0 63 12 15
2011 Not a person with a disability 16 22 23 4 4 26 5 54 11 338

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 19 45 9 0 9 9 9 77 11 11
2014 Not a person with a disability 40 30 12 3 3 6 7 80 7 241
2011 Person with a disability 39 40 6 0 0 14 0 92 0 15
2011 Not a person with a disability 40 30 11 3 2 7 6 81 6 338
2008 Person with a disability 31 38 6 13 6 6 0 73 20 16
2008 Not a person with a disability 36 28 10 6 1 11 8 79 9 353

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 28 46 0 9 9 9 0 80 20 11
2014 Not a person with a disability 34 31 12 5 2 9 6 76 9 241
2011 Person with a disability 33 39 6 6 0 15 0 85 8 15
2011 Not a person with a disability 30 31 16 6 2 8 6 71 10 337
2008 Person with a disability 25 25 6 19 13 13 0 57 36 16
2008 Not a person with a disability 28 26 12 11 5 10 8 65 20 354
Date modified: