2017 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	43	9	5	2	0	84	7	44
2017	3 to 10 years in the federal public service	37	42	10	7	5	0	78	12	75
2017	11 to 20 years in the federal public service	36	52	3	4	4	1	89	8	98
2017	More than 20 years in the federal public service	58	32	4	6	0	0	90	6	50
2014	Less than 3 years in the federal public service	31	62	0	0	7	0	93	7	13
2014	3 to 10 years in the federal public service	30	51	4	5	11	0	81	16	84
2014	11 to 20 years in the federal public service	36	39	10	10	5	0	75	15	80
2014	More than 20 years in the federal public service	48	41	4	6	1	0	88	7	69
2011	Less than 3 years in the federal public service	35	46	11	4	4	0	81	9	46
2011	3 to 10 years in the federal public service	34	38	13	8	7	0	72	15	136
2011	11 to 20 years in the federal public service	27	54	8	6	6	0	80	11	86
2011	More than 20 years in the federal public service	45	43	5	7	0	0	89	7	88
2008	Less than 3 years in the federal public service	31	41	14	8	5	1	73	14	74
2008	3 to 10 years in the federal public service	34	39	9	14	3	0	73	18	119
2008	11 to 20 years in the federal public service	41	35	9	12	2	0	76	14	85
2008	More than 20 years in the federal public service	44	36	11	4	4	0	80	9	90

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	33	6	2	0	3	92	2	44
2017	3 to 10 years in the federal public service	39	39	7	13	3	0	78	15	75
2017	11 to 20 years in the federal public service	36	42	11	6	5	0	78	11	98
2017	More than 20 years in the federal public service	58	30	8	2	2	0	88	4	50

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	37	11	2	0	87	2	44
2017	3 to 10 years in the federal public service	53	30	9	7	1	83	8	75
2017	11 to 20 years in the federal public service	60	36	2	1	1	96	2	97
2017	More than 20 years in the federal public service	66	29	2	4	0	94	4	50
2014	Less than 3 years in the federal public service	59	33	0	0	8	92	8	12
2014	3 to 10 years in the federal public service	57	34	4	4	2	91	6	84
2014	11 to 20 years in the federal public service	58	28	7	5	1	86	6	80
2014	More than 20 years in the federal public service	73	17	7	1	1	90	3	69
2011	Less than 3 years in the federal public service	72	15	8	2	2	87	4	47
2011	3 to 10 years in the federal public service	58	30	8	2	2	88	4	135
2011	11 to 20 years in the federal public service	55	35	8	2	0	90	2	86
2011	More than 20 years in the federal public service	70	25	3	0	1	96	1	87

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	10	2	2	0	86	5	44
2017	3 to 10 years in the federal public service	41	42	6	7	5	0	82	12	75
2017	11 to 20 years in the federal public service	48	41	5	3	3	0	89	6	97
2017	More than 20 years in the federal public service	61	27	6	6	0	0	88	6	49
2014	Less than 3 years in the federal public service	47	46	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	46	36	6	6	6	0	82	12	84
2014	11 to 20 years in the federal public service	44	34	10	9	4	0	78	12	80
2014	More than 20 years in the federal public service	60	29	4	6	1	0	88	7	69
2011	Less than 3 years in the federal public service	47	45	4	2	2	0	92	4	46
2011	3 to 10 years in the federal public service	42	42	7	6	4	0	84	9	136
2011	11 to 20 years in the federal public service	40	44	9	5	2	0	84	7	86
2011	More than 20 years in the federal public service	47	43	8	1	1	0	90	2	88
2008	Less than 3 years in the federal public service	35	50	4	8	1	1	86	10	74
2008	3 to 10 years in the federal public service	37	39	13	8	3	0	76	12	119
2008	11 to 20 years in the federal public service	47	35	9	7	1	0	82	8	85
2008	More than 20 years in the federal public service	44	41	7	7	1	1	86	8	91

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	18	5	2	2	3	0	91	4	44
2017	3 to 10 years in the federal public service	59	22	8	5	3	3	0	83	8	75
2017	11 to 20 years in the federal public service	51	35	8	5	1	0	0	86	6	98
2017	More than 20 years in the federal public service	64	32	2	0	2	0	0	96	2	49
2014	Less than 3 years in the federal public service	55	31	0	8	0	7	0	92	8	13
2014	3 to 10 years in the federal public service	45	39	6	6	4	0	0	84	10	84
2014	11 to 20 years in the federal public service	47	25	13	9	6	0	0	72	15	80
2014	More than 20 years in the federal public service	40	35	16	6	3	0	0	75	9	69
2011	Less than 3 years in the federal public service	54	34	6	4	2	0	0	87	6	47
2011	3 to 10 years in the federal public service	40	30	16	5	8	1	0	71	13	135
2011	11 to 20 years in the federal public service	39	33	7	14	4	1	1	74	19	86
2011	More than 20 years in the federal public service	42	26	13	12	7	0	0	68	19	88

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	28	5	2	2	0	91	4	44
2017	3 to 10 years in the federal public service	54	26	10	5	3	2	82	8	75
2017	11 to 20 years in the federal public service	49	40	6	3	2	0	89	5	98
2017	More than 20 years in the federal public service	59	33	2	4	2	0	91	7	49
2014	Less than 3 years in the federal public service	55	38	0	8	0	0	92	8	13
2014	3 to 10 years in the federal public service	41	40	10	2	5	1	83	7	84
2014	11 to 20 years in the federal public service	48	24	12	11	5	0	72	16	80
2014	More than 20 years in the federal public service	48	32	13	4	3	0	80	7	69
2011	Less than 3 years in the federal public service	56	34	4	4	2	0	89	6	47
2011	3 to 10 years in the federal public service	36	35	14	8	8	0	70	15	135
2011	11 to 20 years in the federal public service	42	34	7	12	6	0	76	17	86
2011	More than 20 years in the federal public service	40	35	9	11	5	0	74	16	88
2008	Less than 3 years in the federal public service	47	33	12	5	3	0	80	8	75
2008	3 to 10 years in the federal public service	33	36	10	14	6	1	70	20	120
2008	11 to 20 years in the federal public service	39	36	8	9	6	1	76	15	85
2008	More than 20 years in the federal public service	41	34	12	8	5	0	75	13	91

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	14	18	7	4	5	0	69	12	44
2017	3 to 10 years in the federal public service	44	29	9	12	3	3	0	76	15	75
2017	11 to 20 years in the federal public service	41	36	14	3	6	0	0	77	9	98
2017	More than 20 years in the federal public service	49	25	14	8	4	0	0	74	12	49
2014	Less than 3 years in the federal public service	31	16	15	16	8	8	7	55	27	13
2014	3 to 10 years in the federal public service	35	28	12	8	11	5	0	67	20	84
2014	11 to 20 years in the federal public service	36	22	15	15	10	2	0	60	25	80
2014	More than 20 years in the federal public service	37	23	12	12	9	4	3	65	22	69
2011	Less than 3 years in the federal public service	43	29	13	9	2	4	0	75	11	47
2011	3 to 10 years in the federal public service	28	28	17	13	10	3	1	59	24	135
2011	11 to 20 years in the federal public service	29	25	17	17	6	5	1	57	25	86
2011	More than 20 years in the federal public service	39	28	6	15	7	3	2	71	23	88
2008	Less than 3 years in the federal public service	29	25	13	16	9	5	1	59	27	75
2008	3 to 10 years in the federal public service	28	26	13	17	9	7	0	58	28	120
2008	11 to 20 years in the federal public service	32	27	13	14	7	6	1	63	23	85
2008	More than 20 years in the federal public service	36	31	11	11	11	0	0	67	22	91

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	24	2	4	0	0	0	94	4	44
2017	3 to 10 years in the federal public service	52	28	10	7	0	1	2	83	7	75
2017	11 to 20 years in the federal public service	49	38	3	7	2	1	0	87	10	98
2017	More than 20 years in the federal public service	76	16	6	2	0	0	0	92	2	50
2014	Less than 3 years in the federal public service	70	23	7	0	0	0	0	93	0	13
2014	3 to 10 years in the federal public service	50	32	8	2	5	2	0	84	7	84
2014	11 to 20 years in the federal public service	53	35	5	1	1	4	1	92	3	80
2014	More than 20 years in the federal public service	67	19	4	4	4	0	1	87	9	69
2011	Less than 3 years in the federal public service	51	30	9	4	2	4	0	85	6	47
2011	3 to 10 years in the federal public service	52	26	8	8	5	1	0	79	13	136
2011	11 to 20 years in the federal public service	51	29	14	4	2	0	0	79	7	86
2011	More than 20 years in the federal public service	53	28	8	3	4	3	0	84	7	88
2008	Less than 3 years in the federal public service	52	21	13	7	4	1	1	75	11	75
2008	3 to 10 years in the federal public service	46	24	14	9	6	0	0	71	15	119
2008	11 to 20 years in the federal public service	39	38	5	9	5	2	2	80	15	85
2008	More than 20 years in the federal public service	55	25	4	8	5	2	0	82	13	91

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	24	5	6	0	2	0	89	6	44
2017	3 to 10 years in the federal public service	47	34	5	5	3	3	2	86	9	75
2017	11 to 20 years in the federal public service	53	29	7	7	3	0	0	83	11	98
2017	More than 20 years in the federal public service	63	29	2	4	2	0	0	92	6	50
2014	Less than 3 years in the federal public service	77	16	0	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	52	36	2	6	3	0	0	88	9	84
2014	11 to 20 years in the federal public service	60	35	1	2	2	0	0	94	5	80
2014	More than 20 years in the federal public service	62	22	9	3	4	0	0	84	7	69
2011	Less than 3 years in the federal public service	37	50	2	7	2	2	0	89	9	47
2011	3 to 10 years in the federal public service	46	32	3	11	8	0	0	77	19	136
2011	11 to 20 years in the federal public service	50	35	5	7	3	0	0	85	10	86
2011	More than 20 years in the federal public service	44	35	7	9	4	1	0	80	13	88
2008	Less than 3 years in the federal public service	45	23	12	12	4	3	1	71	17	75
2008	3 to 10 years in the federal public service	42	28	13	12	4	1	0	71	16	120
2008	11 to 20 years in the federal public service	45	36	5	7	6	0	1	82	13	85
2008	More than 20 years in the federal public service	49	27	3	11	8	1	0	78	19	91

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	20	7	2	2	0	89	4	44
2017	3 to 10 years in the federal public service	56	24	7	10	1	2	82	11	75
2017	11 to 20 years in the federal public service	59	24	8	4	4	0	84	8	98
2017	More than 20 years in the federal public service	69	18	8	2	2	0	88	4	49
2014	Less than 3 years in the federal public service	77	16	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	59	23	8	6	4	0	82	10	84
2014	11 to 20 years in the federal public service	60	30	6	1	2	0	90	4	79
2014	More than 20 years in the federal public service	62	22	6	6	4	0	84	10	69

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	19	4	2	0	8	0	93	2	44
2017	3 to 10 years in the federal public service	32	44	8	12	1	3	0	78	14	75
2017	11 to 20 years in the federal public service	32	46	10	7	3	2	0	79	10	98
2017	More than 20 years in the federal public service	47	38	6	6	2	0	0	86	8	49
2014	Less than 3 years in the federal public service	54	23	0	0	0	16	7	100	0	13
2014	3 to 10 years in the federal public service	36	41	7	10	5	2	0	78	15	84
2014	11 to 20 years in the federal public service	30	38	16	9	2	5	0	71	12	80
2014	More than 20 years in the federal public service	39	39	4	12	6	0	0	78	17	69
2011	Less than 3 years in the federal public service	43	25	17	4	0	7	4	76	5	47
2011	3 to 10 years in the federal public service	37	34	9	10	8	2	0	72	19	134
2011	11 to 20 years in the federal public service	34	36	11	10	5	4	0	73	16	86
2011	More than 20 years in the federal public service	35	31	14	10	9	1	0	66	20	88

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	23	4	2	0	0	0	94	2	44
2017	3 to 10 years in the federal public service	36	47	4	10	4	0	0	83	13	75
2017	11 to 20 years in the federal public service	40	32	12	11	4	1	0	73	14	98
2017	More than 20 years in the federal public service	47	43	6	2	2	0	0	90	4	49
2014	Less than 3 years in the federal public service	69	23	0	0	0	0	7	100	0	13
2014	3 to 10 years in the federal public service	30	39	16	12	4	0	0	69	16	84
2014	11 to 20 years in the federal public service	33	38	11	13	5	1	0	71	18	80
2014	More than 20 years in the federal public service	32	38	16	7	7	0	0	70	14	69
2011	Less than 3 years in the federal public service	43	36	17	4	0	0	0	79	4	47
2011	3 to 10 years in the federal public service	30	33	11	14	12	1	0	63	26	135
2011	11 to 20 years in the federal public service	24	45	13	11	7	0	0	69	18	86
2011	More than 20 years in the federal public service	33	25	16	15	11	1	0	58	26	88
2008	Less than 3 years in the federal public service	39	29	13	12	4	1	1	70	16	75
2008	3 to 10 years in the federal public service	28	33	14	11	13	2	0	61	25	120
2008	11 to 20 years in the federal public service	31	32	7	15	11	5	0	65	27	85
2008	More than 20 years in the federal public service	32	35	9	13	11	0	0	67	24	91

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	35	5	4	5	9	0	85	10	44
2017	3 to 10 years in the federal public service	24	36	11	16	6	7	0	64	24	75
2017	11 to 20 years in the federal public service	29	28	12	18	10	2	0	59	29	98
2017	More than 20 years in the federal public service	21	49	17	11	0	2	0	72	11	47
2014	Less than 3 years in the federal public service	39	54	0	0	0	0	7	100	0	13
2014	3 to 10 years in the federal public service	20	36	15	23	2	4	0	58	26	84
2014	11 to 20 years in the federal public service	24	38	10	16	7	5	0	65	25	80
2014	More than 20 years in the federal public service	29	35	17	9	7	3	0	66	16	69
2011	Less than 3 years in the federal public service	34	36	15	9	0	4	2	74	9	47
2011	3 to 10 years in the federal public service	19	36	13	18	12	1	0	56	31	136
2011	11 to 20 years in the federal public service	13	42	18	17	8	2	0	56	26	86
2011	More than 20 years in the federal public service	16	33	20	16	9	4	1	52	27	88
2008	Less than 3 years in the federal public service	25	39	12	13	4	5	1	69	19	75
2008	3 to 10 years in the federal public service	16	38	12	22	8	5	0	57	31	120
2008	11 to 20 years in the federal public service	16	41	14	13	9	6	0	61	24	85
2008	More than 20 years in the federal public service	23	35	11	20	10	1	0	59	30	91

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	30	2	7	2	10	0	88	10	44
2017	3 to 10 years in the federal public service	36	35	13	11	4	1	0	71	15	75
2017	11 to 20 years in the federal public service	37	29	10	17	5	1	0	67	22	98
2017	More than 20 years in the federal public service	53	33	6	4	2	2	0	88	6	49
2014	Less than 3 years in the federal public service	42	33	8	8	0	0	8	82	9	12
2014	3 to 10 years in the federal public service	28	38	18	7	7	1	0	67	15	84
2014	11 to 20 years in the federal public service	32	33	15	6	8	6	0	70	15	80
2014	More than 20 years in the federal public service	36	36	9	12	4	3	0	75	16	69
2011	Less than 3 years in the federal public service	40	29	19	4	6	2	0	70	11	47
2011	3 to 10 years in the federal public service	29	33	13	11	11	3	0	64	22	136
2011	11 to 20 years in the federal public service	28	41	13	10	5	3	0	71	15	86
2011	More than 20 years in the federal public service	40	25	11	9	10	5	0	68	20	87
2008	Less than 3 years in the federal public service	33	27	13	11	4	11	1	68	17	75
2008	3 to 10 years in the federal public service	27	30	10	13	13	7	0	61	29	120
2008	11 to 20 years in the federal public service	31	39	8	7	12	4	0	72	20	85
2008	More than 20 years in the federal public service	37	31	10	11	11	0	0	68	22	91

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	9	2	0	7	0	88	2	44
2017	3 to 10 years in the federal public service	22	36	12	16	11	1	1	60	27	75
2017	11 to 20 years in the federal public service	21	40	17	13	10	0	0	61	23	98
2017	More than 20 years in the federal public service	33	42	10	13	0	2	0	77	13	48
2014	Less than 3 years in the federal public service	23	47	8	7	0	8	7	82	8	13
2014	3 to 10 years in the federal public service	22	49	11	10	8	0	0	71	18	84
2014	11 to 20 years in the federal public service	24	39	20	10	5	2	0	65	15	80
2014	More than 20 years in the federal public service	30	39	10	16	3	1	0	71	19	69
2011	Less than 3 years in the federal public service	28	40	13	13	2	4	0	71	16	47
2011	3 to 10 years in the federal public service	20	37	11	16	17	0	0	57	32	136
2011	11 to 20 years in the federal public service	20	44	18	11	7	1	0	64	18	86
2011	More than 20 years in the federal public service	20	38	16	16	8	0	1	59	25	88
2008	Less than 3 years in the federal public service	28	37	11	12	9	3	0	67	22	75
2008	3 to 10 years in the federal public service	17	42	15	15	10	2	0	59	25	120
2008	11 to 20 years in the federal public service	22	45	6	18	8	1	0	68	26	85
2008	More than 20 years in the federal public service	20	41	14	18	8	0	0	60	25	91

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	11	2	0	0	87	2	44
2017	3 to 10 years in the federal public service	34	30	18	17	1	0	64	19	75
2017	11 to 20 years in the federal public service	33	44	9	11	3	0	77	14	98
2017	More than 20 years in the federal public service	52	38	6	2	2	0	90	4	50
2014	Less than 3 years in the federal public service	70	30	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	34	40	11	9	7	0	74	16	84
2014	11 to 20 years in the federal public service	40	34	16	9	1	0	74	10	80
2014	More than 20 years in the federal public service	45	26	13	9	7	0	71	16	69
2011	Less than 3 years in the federal public service	47	28	13	8	4	0	75	12	47
2011	3 to 10 years in the federal public service	28	43	8	15	6	1	71	21	136
2011	11 to 20 years in the federal public service	25	41	13	18	4	0	66	21	86
2011	More than 20 years in the federal public service	32	42	10	9	7	0	74	16	88

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	29	16	8	0	75	8	44
2017	3 to 10 years in the federal public service	26	49	12	12	1	75	13	75
2017	11 to 20 years in the federal public service	37	46	6	8	2	84	10	98
2017	More than 20 years in the federal public service	55	35	2	8	0	90	8	50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	15	10	5	2	43	0	70	12	44
2017	3 to 10 years in the federal public service	19	23	12	17	8	17	4	54	32	75
2017	11 to 20 years in the federal public service	23	28	20	10	4	11	3	60	17	97
2017	More than 20 years in the federal public service	35	34	11	10	4	4	2	74	15	49
2014	Less than 3 years in the federal public service	8	30	0	7	0	55	0	84	16	13
2014	3 to 10 years in the federal public service	21	32	14	7	9	12	4	63	20	84
2014	11 to 20 years in the federal public service	24	24	16	12	1	15	7	62	17	80
2014	More than 20 years in the federal public service	26	29	12	12	6	11	4	65	21	69

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	7	6	0	0	0	87	6	44
2017	3 to 10 years in the federal public service	46	32	5	13	1	1	2	80	14	75
2017	11 to 20 years in the federal public service	48	38	6	6	2	0	0	86	8	98
2017	More than 20 years in the federal public service	68	22	2	8	0	0	0	90	8	50
2014	Less than 3 years in the federal public service	77	16	0	7	0	0	0	93	7	13
2014	3 to 10 years in the federal public service	52	32	6	5	3	0	1	85	8	84
2014	11 to 20 years in the federal public service	52	42	5	1	0	0	0	94	1	80
2014	More than 20 years in the federal public service	58	26	10	1	4	0	0	84	6	69
2011	Less than 3 years in the federal public service	48	33	13	4	2	0	0	81	6	47
2011	3 to 10 years in the federal public service	48	32	8	7	6	0	0	79	13	136
2011	11 to 20 years in the federal public service	41	40	8	7	4	0	0	81	10	85
2011	More than 20 years in the federal public service	48	30	13	3	5	1	0	79	8	87
2008	Less than 3 years in the federal public service	41	32	13	8	4	0	1	74	12	75
2008	3 to 10 years in the federal public service	35	33	13	10	9	0	0	68	19	120
2008	11 to 20 years in the federal public service	36	32	15	7	8	0	1	69	15	85
2008	More than 20 years in the federal public service	44	32	7	9	9	0	0	76	18	91

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	14	27	40	0	0	0	19	51	0	14
2017	11 to 20 years in the federal public service	47	32	3	12	0	3	3	84	13	35
2017	More than 20 years in the federal public service	70	12	11	0	7	0	0	82	7	28
2014	3 to 10 years in the federal public service	18	27	9	18	9	9	9	56	33	11
2014	11 to 20 years in the federal public service	61	18	0	5	0	0	17	94	6	23
2014	More than 20 years in the federal public service	49	32	5	5	3	0	5	86	8	37

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	21	8	0	2	11	2	88	3	43
2017	3 to 10 years in the federal public service	47	28	15	5	3	0	1	76	8	75
2017	11 to 20 years in the federal public service	48	40	6	6	0	0	0	88	6	98
2017	More than 20 years in the federal public service	63	29	2	6	0	0	0	92	6	49
2014	Less than 3 years in the federal public service	77	23	0	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	39	43	7	6	2	1	1	84	8	84
2014	11 to 20 years in the federal public service	51	33	5	5	1	0	5	89	6	80
2014	More than 20 years in the federal public service	63	22	6	7	3	0	0	84	10	69
2011	Less than 3 years in the federal public service	43	33	6	9	0	2	6	84	10	47
2011	3 to 10 years in the federal public service	51	29	7	7	4	1	1	82	11	135
2011	11 to 20 years in the federal public service	51	32	8	6	1	0	1	85	7	86
2011	More than 20 years in the federal public service	50	28	11	5	6	1	0	79	11	88
2008	Less than 3 years in the federal public service	53	29	4	9	1	3	0	85	11	75
2008	3 to 10 years in the federal public service	43	33	8	9	6	1	0	76	15	120
2008	11 to 20 years in the federal public service	41	36	9	8	2	2	0	80	11	85
2008	More than 20 years in the federal public service	48	33	5	8	5	0	0	81	13	91

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	23	2	2	2	25	0	92	6	44
2017	3 to 10 years in the federal public service	42	25	13	7	4	9	0	74	11	75
2017	11 to 20 years in the federal public service	46	29	10	8	2	5	0	79	10	96
2017	More than 20 years in the federal public service	56	29	6	4	2	4	0	88	6	50
2014	Less than 3 years in the federal public service	55	22	0	0	0	16	8	100	0	13
2014	3 to 10 years in the federal public service	39	32	8	7	6	5	2	77	14	84
2014	11 to 20 years in the federal public service	41	31	11	3	2	9	4	82	6	80
2014	More than 20 years in the federal public service	57	22	9	6	4	3	0	81	11	69
2011	Less than 3 years in the federal public service	53	16	17	4	2	4	4	75	7	47
2011	3 to 10 years in the federal public service	42	26	8	7	10	5	2	73	18	136
2011	11 to 20 years in the federal public service	53	20	18	4	4	1	1	75	7	86
2011	More than 20 years in the federal public service	48	22	12	5	9	5	0	72	15	88
2008	Less than 3 years in the federal public service	43	25	7	5	7	12	1	78	14	75
2008	3 to 10 years in the federal public service	34	29	10	10	8	8	1	69	20	120
2008	11 to 20 years in the federal public service	39	25	15	7	6	7	0	69	14	84
2008	More than 20 years in the federal public service	43	32	8	9	7	2	0	76	16	91

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	14	2	0	0	0	84	2	44
2017	3 to 10 years in the federal public service	38	34	13	9	6	0	0	72	15	75
2017	11 to 20 years in the federal public service	36	38	8	15	3	0	0	73	18	98
2017	More than 20 years in the federal public service	49	35	2	12	2	0	0	84	14	50
2014	Less than 3 years in the federal public service	39	39	7	15	0	0	0	78	15	13
2014	3 to 10 years in the federal public service	26	44	12	13	5	0	0	70	18	84
2014	11 to 20 years in the federal public service	28	49	8	11	5	0	0	76	16	79
2014	More than 20 years in the federal public service	40	45	6	6	3	0	0	85	9	69
2011	Less than 3 years in the federal public service	28	44	9	15	2	0	2	74	17	47
2011	3 to 10 years in the federal public service	31	44	9	9	6	0	2	76	15	136
2011	11 to 20 years in the federal public service	34	47	8	8	1	0	1	82	9	86
2011	More than 20 years in the federal public service	40	50	6	3	0	0	1	91	3	88
2008	Less than 3 years in the federal public service	35	44	11	4	5	1	0	80	9	75
2008	3 to 10 years in the federal public service	33	38	12	9	6	1	2	73	15	120
2008	11 to 20 years in the federal public service	36	45	12	4	1	1	1	83	5	85
2008	More than 20 years in the federal public service	33	47	11	4	2	0	2	82	7	91

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	50	2	4	2	0	92	6	44
2017	3 to 10 years in the federal public service	38	43	7	8	5	0	81	13	75
2017	11 to 20 years in the federal public service	52	33	9	3	2	1	86	5	98
2017	More than 20 years in the federal public service	59	33	4	2	2	0	92	4	50
2014	Less than 3 years in the federal public service	31	47	15	0	7	0	78	7	13
2014	3 to 10 years in the federal public service	44	35	8	7	6	0	79	13	84
2014	11 to 20 years in the federal public service	40	43	11	4	2	0	83	6	80
2014	More than 20 years in the federal public service	48	41	7	3	1	0	88	4	69
2011	Less than 3 years in the federal public service	43	47	6	0	4	0	90	4	47
2011	3 to 10 years in the federal public service	44	33	11	4	8	0	76	13	136
2011	11 to 20 years in the federal public service	45	43	7	4	1	0	88	5	85
2011	More than 20 years in the federal public service	57	28	9	3	1	1	86	5	88
2008	Less than 3 years in the federal public service	31	48	8	11	1	1	80	12	75
2008	3 to 10 years in the federal public service	31	45	13	6	5	0	76	11	120
2008	11 to 20 years in the federal public service	45	35	8	7	5	0	80	12	85
2008	More than 20 years in the federal public service	48	34	8	10	0	0	82	10	91

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	46	0	9	2	0	89	11	44
2017	3 to 10 years in the federal public service	50	37	5	7	1	0	86	9	75
2017	11 to 20 years in the federal public service	59	30	6	3	2	0	89	5	98
2017	More than 20 years in the federal public service	59	34	4	2	0	0	94	2	50
2014	Less than 3 years in the federal public service	54	23	16	0	7	0	77	7	13
2014	3 to 10 years in the federal public service	49	36	2	6	7	0	85	13	84
2014	11 to 20 years in the federal public service	45	39	10	4	4	0	83	7	80
2014	More than 20 years in the federal public service	52	38	6	3	1	0	90	4	69
2011	Less than 3 years in the federal public service	54	36	4	5	2	0	89	6	47
2011	3 to 10 years in the federal public service	40	40	8	7	5	0	80	12	136
2011	11 to 20 years in the federal public service	55	35	7	3	0	0	89	3	86
2011	More than 20 years in the federal public service	61	32	5	1	1	0	93	2	88
2008	Less than 3 years in the federal public service	36	41	11	11	1	0	77	12	75
2008	3 to 10 years in the federal public service	47	37	5	6	6	0	83	12	120
2008	11 to 20 years in the federal public service	49	33	8	6	2	1	83	8	85
2008	More than 20 years in the federal public service	51	35	5	8	1	0	86	9	91

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	9	6	0	4	3	84	7	44
2017	3 to 10 years in the federal public service	35	38	8	16	0	3	0	75	16	75
2017	11 to 20 years in the federal public service	31	38	14	9	7	0	0	69	16	98
2017	More than 20 years in the federal public service	43	41	4	8	4	0	0	84	12	49
2014	Less than 3 years in the federal public service	23	53	16	0	0	8	0	83	0	13
2014	3 to 10 years in the federal public service	26	37	14	17	6	0	0	63	23	84
2014	11 to 20 years in the federal public service	30	36	17	11	5	1	0	66	16	80
2014	More than 20 years in the federal public service	36	35	13	6	9	1	0	72	15	69
2011	Less than 3 years in the federal public service	34	37	6	10	8	2	2	74	19	47
2011	3 to 10 years in the federal public service	31	38	10	13	7	0	1	69	21	136
2011	11 to 20 years in the federal public service	37	27	14	11	8	2	0	66	20	85
2011	More than 20 years in the federal public service	41	30	14	10	5	0	0	71	15	88
2008	Less than 3 years in the federal public service	29	39	12	9	5	4	1	72	15	75
2008	3 to 10 years in the federal public service	33	30	10	12	13	3	0	64	26	120
2008	11 to 20 years in the federal public service	26	45	13	8	7	1	0	71	15	85
2008	More than 20 years in the federal public service	36	27	5	14	15	0	1	64	30	91

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	33	9	11	9	11	3	67	23	44
2017	3 to 10 years in the federal public service	21	26	9	17	15	10	2	53	36	74
2017	11 to 20 years in the federal public service	17	32	8	19	22	0	1	50	42	98
2017	More than 20 years in the federal public service	16	37	14	19	6	0	8	58	27	49
2014	Less than 3 years in the federal public service	31	23	16	23	0	0	7	58	25	13
2014	3 to 10 years in the federal public service	17	24	11	24	23	2	0	41	48	84
2014	11 to 20 years in the federal public service	19	23	14	20	20	4	1	44	41	80
2014	More than 20 years in the federal public service	22	23	10	19	19	1	6	49	41	69
2011	Less than 3 years in the federal public service	15	31	19	15	12	2	6	50	29	47
2011	3 to 10 years in the federal public service	14	23	13	20	29	0	1	38	49	136
2011	11 to 20 years in the federal public service	10	23	14	27	22	0	4	35	51	86
2011	More than 20 years in the federal public service	19	19	17	12	28	0	4	41	42	88
2008	Less than 3 years in the federal public service	19	31	8	20	12	7	4	55	36	75
2008	3 to 10 years in the federal public service	13	24	11	17	33	1	1	38	51	120
2008	11 to 20 years in the federal public service	9	31	14	20	25	0	1	40	45	85
2008	More than 20 years in the federal public service	9	22	16	13	38	0	1	31	52	91

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	41	9	4	2	0	3	84	6	44
2017	3 to 10 years in the federal public service	34	41	11	12	1	0	1	76	13	75
2017	11 to 20 years in the federal public service	31	45	16	7	2	0	0	76	8	97
2017	More than 20 years in the federal public service	61	22	4	10	2	0	0	83	12	50
2014	Less than 3 years in the federal public service	23	70	0	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	21	49	8	17	5	0	0	70	22	84
2014	11 to 20 years in the federal public service	30	46	13	7	4	0	0	76	11	80
2014	More than 20 years in the federal public service	45	29	9	10	7	0	0	74	17	69
2011	Less than 3 years in the federal public service	44	28	15	6	4	2	0	75	11	47
2011	3 to 10 years in the federal public service	39	35	7	11	8	0	0	74	19	136
2011	11 to 20 years in the federal public service	27	53	7	7	5	0	1	81	12	86
2011	More than 20 years in the federal public service	43	36	9	3	9	0	0	79	12	88

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	36	8	4	0	0	88	4	44
2017	3 to 10 years in the federal public service	40	35	12	10	1	1	76	12	75
2017	11 to 20 years in the federal public service	44	39	7	8	2	0	83	10	97
2017	More than 20 years in the federal public service	63	18	12	6	0	0	81	6	50
2014	Less than 3 years in the federal public service	54	39	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	31	47	9	8	5	0	77	13	84
2014	11 to 20 years in the federal public service	35	42	11	9	4	0	76	12	80
2014	More than 20 years in the federal public service	52	23	9	7	9	0	75	16	69

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	38	2	7	0	0	91	7	43
2017	3 to 10 years in the federal public service	41	39	10	10	0	0	80	10	75
2017	11 to 20 years in the federal public service	39	44	13	2	2	0	83	4	97
2017	More than 20 years in the federal public service	62	25	10	4	0	0	86	4	50
2014	Less than 3 years in the federal public service	39	54	0	7	0	0	93	7	13
2014	3 to 10 years in the federal public service	44	32	13	6	5	0	76	11	84
2014	11 to 20 years in the federal public service	38	35	10	12	5	0	73	17	80
2014	More than 20 years in the federal public service	54	25	11	4	6	0	78	10	69
2011	Less than 3 years in the federal public service	54	33	6	4	0	2	89	4	47
2011	3 to 10 years in the federal public service	42	38	6	9	5	0	80	14	135
2011	11 to 20 years in the federal public service	46	32	9	10	2	1	79	12	85
2011	More than 20 years in the federal public service	49	32	12	3	3	1	81	7	88

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	27	14	2	6	2	77	9	44
2017	3 to 10 years in the federal public service	29	45	11	7	2	6	79	10	75
2017	11 to 20 years in the federal public service	25	51	11	9	4	0	76	13	98
2017	More than 20 years in the federal public service	54	32	10	4	0	0	86	4	49

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	23	12	2	0	0	0	86	2	43
2017	3 to 10 years in the federal public service	46	23	17	8	3	3	0	71	11	75
2017	11 to 20 years in the federal public service	51	35	6	7	1	0	0	86	8	97
2017	More than 20 years in the federal public service	68	20	4	6	2	0	0	88	8	50
2014	Less than 3 years in the federal public service	62	31	7	0	0	0	0	93	0	13
2014	3 to 10 years in the federal public service	43	41	7	2	6	0	0	84	8	83
2014	11 to 20 years in the federal public service	51	30	10	6	2	0	1	81	8	80
2014	More than 20 years in the federal public service	36	41	4	17	1	0	0	77	19	69
2011	Less than 3 years in the federal public service	59	26	11	4	0	0	0	85	4	46
2011	3 to 10 years in the federal public service	55	29	6	5	5	0	0	84	10	135
2011	11 to 20 years in the federal public service	45	31	9	10	4	0	1	77	14	86
2011	More than 20 years in the federal public service	40	47	4	7	1	1	0	88	8	88

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	20	12	7	3	6	12	73	12	44
2017	3 to 10 years in the federal public service	32	14	14	18	12	6	4	51	33	75
2017	11 to 20 years in the federal public service	29	35	10	13	6	0	8	69	21	98
2017	More than 20 years in the federal public service	36	20	2	11	12	2	17	69	28	50
2014	Less than 3 years in the federal public service	39	16	8	8	8	0	23	70	20	13
2014	3 to 10 years in the federal public service	32	23	7	19	14	1	4	58	35	84
2014	11 to 20 years in the federal public service	28	31	7	13	12	0	8	64	28	80
2014	More than 20 years in the federal public service	29	16	12	15	16	0	13	51	35	69
2011	Less than 3 years in the federal public service	34	22	13	11	7	4	9	65	20	46
2011	3 to 10 years in the federal public service	28	27	10	14	12	1	7	60	29	136
2011	11 to 20 years in the federal public service	27	32	6	11	16	1	7	64	30	86
2011	More than 20 years in the federal public service	20	20	11	8	22	0	19	50	37	87
2008	Less than 3 years in the federal public service	24	19	19	12	15	5	7	48	30	75
2008	3 to 10 years in the federal public service	23	31	10	16	17	0	4	56	34	120
2008	11 to 20 years in the federal public service	25	21	8	18	18	2	7	51	39	84
2008	More than 20 years in the federal public service	27	16	8	11	24	1	12	51	41	91

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	29	8	0	0	2	0	92	0	44
2017	3 to 10 years in the federal public service	37	44	17	0	2	0	0	80	2	74
2017	11 to 20 years in the federal public service	31	49	14	3	2	0	0	81	5	98
2017	More than 20 years in the federal public service	24	39	15	14	8	0	0	63	22	50
2014	Less than 3 years in the federal public service	84	16	0	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	40	34	19	5	1	1	0	75	6	84
2014	11 to 20 years in the federal public service	34	44	15	5	0	0	2	80	5	80
2014	More than 20 years in the federal public service	22	42	17	15	4	0	0	64	19	69
2011	Less than 3 years in the federal public service	53	32	11	2	2	0	0	85	4	47
2011	3 to 10 years in the federal public service	34	45	13	5	4	0	0	78	9	136
2011	11 to 20 years in the federal public service	31	34	22	10	2	0	0	65	13	86
2011	More than 20 years in the federal public service	24	40	20	8	7	0	1	65	15	88
2008	Less than 3 years in the federal public service	34	36	20	8	1	0	0	70	9	74
2008	3 to 10 years in the federal public service	33	34	23	4	5	0	0	68	9	120
2008	11 to 20 years in the federal public service	22	33	28	11	6	0	0	55	16	85
2008	More than 20 years in the federal public service	31	27	22	9	10	0	1	59	19	91

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	12	2	4	4	2	3	89	8	44
2017	3 to 10 years in the federal public service	46	31	8	4	6	1	5	82	10	75
2017	11 to 20 years in the federal public service	55	25	4	13	1	2	0	82	14	98
2017	More than 20 years in the federal public service	65	25	2	2	0	2	4	95	2	49
2014	Less than 3 years in the federal public service	46	23	0	8	0	8	15	90	10	13
2014	3 to 10 years in the federal public service	55	28	4	1	8	1	3	86	10	84
2014	11 to 20 years in the federal public service	57	18	9	7	4	1	4	79	12	79
2014	More than 20 years in the federal public service	48	17	9	6	10	4	6	73	18	69
2011	Less than 3 years in the federal public service	47	30	13	4	0	6	0	82	5	47
2011	3 to 10 years in the federal public service	51	29	5	6	5	2	3	83	11	136
2011	11 to 20 years in the federal public service	46	26	6	5	8	1	8	80	14	86
2011	More than 20 years in the federal public service	45	24	11	6	4	0	11	78	10	87

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	51	15	34	44
2017	3 to 10 years in the federal public service	23	38	39	75
2017	11 to 20 years in the federal public service	15	46	39	98
2017	More than 20 years in the federal public service	39	45	16	50
2014	Less than 3 years in the federal public service	45	31	24	13
2014	3 to 10 years in the federal public service	32	33	35	84
2014	11 to 20 years in the federal public service	23	37	39	80
2014	More than 20 years in the federal public service	33	39	27	69
2011	Less than 3 years in the federal public service	39	21	40	47
2011	3 to 10 years in the federal public service	37	30	33	136
2011	11 to 20 years in the federal public service	28	37	35	86
2011	More than 20 years in the federal public service	38	32	29	88

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	8	12	22	59	0	22
2017	3 to 10 years in the federal public service	5	16	57	17	0	5	18
2017	11 to 20 years in the federal public service	0	7	63	21	9	0	14
2017	More than 20 years in the federal public service	60	5	25	0	0	11	20
2014	3 to 10 years in the federal public service	4	22	45	15	9999	14	27
2014	11 to 20 years in the federal public service	5	0	57	21	9999	16	19
2014	More than 20 years in the federal public service	47	9	18	13	9999	13	23
2011	Less than 3 years in the federal public service	0	10	10	33	9999	47	18
2011	3 to 10 years in the federal public service	6	11	49	29	9999	4	51
2011	11 to 20 years in the federal public service	9	17	52	10	9999	13	23
2011	More than 20 years in the federal public service	65	9	23	3	9999	0	34

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	5	8	0	0	87	8	44
2017	3 to 10 years in the federal public service	40	40	9	9	3	0	79	12	75
2017	11 to 20 years in the federal public service	53	37	9	1	0	0	90	1	98
2017	More than 20 years in the federal public service	68	24	4	4	0	0	92	4	50
2014	Less than 3 years in the federal public service	55	45	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	44	42	10	1	4	0	86	5	84
2014	11 to 20 years in the federal public service	47	45	4	4	1	0	92	5	80
2014	More than 20 years in the federal public service	65	24	9	1	0	0	90	1	69
2011	Less than 3 years in the federal public service	42	45	8	4	0	0	87	4	47
2011	3 to 10 years in the federal public service	42	38	8	6	6	0	80	12	135
2011	11 to 20 years in the federal public service	44	44	6	4	0	2	91	4	86
2011	More than 20 years in the federal public service	42	40	13	4	0	1	83	5	88
2008	Less than 3 years in the federal public service	33	47	9	8	3	0	80	11	75
2008	3 to 10 years in the federal public service	44	34	10	8	3	0	78	12	119
2008	11 to 20 years in the federal public service	52	34	8	5	1	0	86	6	85
2008	More than 20 years in the federal public service	53	33	4	5	4	0	86	10	91

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	36	2	7	0	2	0	91	7	43
2017	3 to 10 years in the federal public service	39	37	10	13	0	0	0	76	13	75
2017	11 to 20 years in the federal public service	39	40	12	7	1	0	0	79	8	97
2017	More than 20 years in the federal public service	37	57	6	0	0	0	0	94	0	49
2014	Less than 3 years in the federal public service	39	47	7	0	7	0	0	86	7	13
2014	3 to 10 years in the federal public service	45	39	10	2	4	0	0	84	6	84
2014	11 to 20 years in the federal public service	42	39	11	6	1	0	0	82	7	80
2014	More than 20 years in the federal public service	52	29	6	7	4	1	0	82	12	69
2011	Less than 3 years in the federal public service	36	41	15	6	2	0	0	77	8	47
2011	3 to 10 years in the federal public service	32	41	9	8	9	1	0	74	17	135
2011	11 to 20 years in the federal public service	26	45	15	10	4	0	0	71	13	86
2011	More than 20 years in the federal public service	34	41	14	6	4	0	1	76	10	87

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	18	23	22	26	4	5	52	22	44
2017	3 to 10 years in the federal public service	13	22	38	15	7	1	3	24	37	75
2017	11 to 20 years in the federal public service	16	19	44	13	7	0	0	21	35	97
2017	More than 20 years in the federal public service	6	22	45	26	0	0	0	26	29	50
2014	Less than 3 years in the federal public service	0	0	54	46	0	0	0	46	0	13
2014	3 to 10 years in the federal public service	18	15	39	17	8	0	2	25	34	84
2014	11 to 20 years in the federal public service	10	31	34	10	14	0	1	24	42	79
2014	More than 20 years in the federal public service	7	23	50	13	4	1	1	18	31	69
2011	Less than 3 years in the federal public service	12	19	31	15	23	0	0	38	31	47
2011	3 to 10 years in the federal public service	16	19	37	16	10	0	2	27	36	135
2011	11 to 20 years in the federal public service	12	24	39	16	7	0	1	24	37	85
2011	More than 20 years in the federal public service	12	25	46	12	2	0	2	14	38	88
2008	Less than 3 years in the federal public service	7	20	32	23	13	3	3	38	28	75
2008	3 to 10 years in the federal public service	13	21	40	20	5	0	1	25	34	120
2008	11 to 20 years in the federal public service	11	29	36	17	5	2	1	22	41	84
2008	More than 20 years in the federal public service	8	26	36	22	4	0	3	27	35	91

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	7	8	22	46	4	10	80	10	44
2017	3 to 10 years in the federal public service	7	12	27	29	20	3	1	51	20	75
2017	11 to 20 years in the federal public service	5	12	38	27	17	0	1	44	18	98
2017	More than 20 years in the federal public service	2	9	32	27	28	2	0	56	11	50
2014	Less than 3 years in the federal public service	0	0	15	45	31	0	8	83	0	13
2014	3 to 10 years in the federal public service	9	11	28	29	16	4	4	49	21	82
2014	11 to 20 years in the federal public service	7	20	28	24	17	2	1	42	28	79
2014	More than 20 years in the federal public service	6	9	33	38	10	1	3	50	15	69
2011	Less than 3 years in the federal public service	0	17	28	21	28	2	4	52	18	47
2011	3 to 10 years in the federal public service	11	13	28	25	18	1	4	46	25	135
2011	11 to 20 years in the federal public service	6	22	21	29	21	1	1	51	28	86
2011	More than 20 years in the federal public service	6	10	35	34	15	0	0	49	16	88
2008	Less than 3 years in the federal public service	5	11	20	36	20	7	1	61	17	75
2008	3 to 10 years in the federal public service	7	17	29	33	11	0	3	46	24	120
2008	11 to 20 years in the federal public service	5	21	21	35	13	1	4	51	27	85
2008	More than 20 years in the federal public service	7	9	33	30	16	0	5	49	16	91

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	25	22	9	23	4	5	36	39	44
2017	3 to 10 years in the federal public service	19	34	22	14	10	1	0	24	54	75
2017	11 to 20 years in the federal public service	20	23	28	19	10	0	0	29	43	98
2017	More than 20 years in the federal public service	11	22	33	26	8	0	0	34	33	49
2014	Less than 3 years in the federal public service	8	30	8	24	16	8	8	46	45	13
2014	3 to 10 years in the federal public service	22	23	24	18	7	1	6	26	48	84
2014	11 to 20 years in the federal public service	25	21	31	11	11	0	1	22	47	79
2014	More than 20 years in the federal public service	19	16	38	22	3	1	1	25	36	69
2011	Less than 3 years in the federal public service	8	18	30	15	21	5	4	40	28	47
2011	3 to 10 years in the federal public service	24	22	32	9	10	1	3	19	48	135
2011	11 to 20 years in the federal public service	18	27	30	18	5	0	2	23	46	85
2011	More than 20 years in the federal public service	25	25	27	19	4	0	0	23	50	88
2008	Less than 3 years in the federal public service	17	15	25	21	11	5	5	36	36	75
2008	3 to 10 years in the federal public service	23	29	28	13	4	0	3	18	53	120
2008	11 to 20 years in the federal public service	26	21	26	19	6	0	2	25	48	85
2008	More than 20 years in the federal public service	23	23	25	16	7	0	5	24	49	91

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	2	19	32	42	2	2	78	2	44
2017	3 to 10 years in the federal public service	13	18	41	23	5	0	0	28	31	75
2017	11 to 20 years in the federal public service	11	23	39	17	9	0	0	27	34	98
2017	More than 20 years in the federal public service	6	20	54	20	0	0	0	20	26	50
2014	Less than 3 years in the federal public service	0	7	23	39	31	0	0	70	7	13
2014	3 to 10 years in the federal public service	10	18	34	19	15	1	2	36	29	83
2014	11 to 20 years in the federal public service	4	25	49	12	10	0	0	22	29	80
2014	More than 20 years in the federal public service	10	19	46	19	3	1	1	23	30	68
2011	Less than 3 years in the federal public service	6	13	22	25	32	2	0	59	19	47
2011	3 to 10 years in the federal public service	13	11	33	33	9	0	2	43	24	134
2011	11 to 20 years in the federal public service	7	16	48	16	11	0	1	28	23	86
2011	More than 20 years in the federal public service	10	16	46	21	4	0	3	25	27	88
2008	Less than 3 years in the federal public service	8	11	25	31	20	4	1	54	20	75
2008	3 to 10 years in the federal public service	9	14	36	28	12	0	1	40	24	119
2008	11 to 20 years in the federal public service	4	18	51	22	4	1	1	27	22	85
2008	More than 20 years in the federal public service	4	23	40	22	8	0	2	31	28	90

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	4	18	20	38	5	13	70	8	44
2017	3 to 10 years in the federal public service	13	24	35	20	6	1	0	27	38	75
2017	11 to 20 years in the federal public service	15	33	28	16	7	1	0	23	49	97
2017	More than 20 years in the federal public service	16	20	39	18	4	0	2	23	37	50
2014	Less than 3 years in the federal public service	0	8	15	31	31	8	8	73	9	13
2014	3 to 10 years in the federal public service	22	29	35	7	4	0	2	12	52	84
2014	11 to 20 years in the federal public service	24	27	34	10	5	0	0	15	52	80
2014	More than 20 years in the federal public service	22	35	22	16	3	1	1	19	59	69
2011	Less than 3 years in the federal public service	4	24	21	17	33	0	2	51	28	47
2011	3 to 10 years in the federal public service	13	19	30	21	13	1	2	36	34	135
2011	11 to 20 years in the federal public service	15	21	32	18	13	0	1	31	37	85
2011	More than 20 years in the federal public service	19	21	35	16	7	0	1	23	41	88
2008	Less than 3 years in the federal public service	9	12	18	26	22	8	5	55	25	74
2008	3 to 10 years in the federal public service	12	18	28	27	12	3	1	40	31	119
2008	11 to 20 years in the federal public service	10	19	37	23	7	4	1	31	30	84
2008	More than 20 years in the federal public service	5	22	41	20	10	0	2	30	28	91

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	2	4	29	43	10	8	87	8	44
2017	3 to 10 years in the federal public service	5	15	15	39	20	4	2	63	21	75
2017	11 to 20 years in the federal public service	1	14	30	36	17	1	1	54	15	97
2017	More than 20 years in the federal public service	2	2	26	54	12	0	4	68	4	50
2014	Less than 3 years in the federal public service	0	8	7	30	39	0	16	82	9	13
2014	3 to 10 years in the federal public service	6	12	27	29	14	4	8	49	21	83
2014	11 to 20 years in the federal public service	5	13	30	26	19	1	6	48	20	80
2014	More than 20 years in the federal public service	4	10	31	39	10	1	4	52	15	69
2011	Less than 3 years in the federal public service	2	13	22	25	33	0	4	61	16	46
2011	3 to 10 years in the federal public service	10	16	23	28	17	1	5	48	27	134
2011	11 to 20 years in the federal public service	4	15	23	33	21	0	3	56	20	86
2011	More than 20 years in the federal public service	5	10	33	34	15	0	3	51	15	88
2008	Less than 3 years in the federal public service	8	17	25	15	15	11	9	37	32	75
2008	3 to 10 years in the federal public service	9	13	34	26	13	3	2	41	23	120
2008	11 to 20 years in the federal public service	11	14	34	24	9	5	4	36	27	85
2008	More than 20 years in the federal public service	3	19	33	32	9	0	4	43	23	91

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	15	22	14	27	6	5	45	29	44
2017	3 to 10 years in the federal public service	13	22	41	14	8	1	1	23	36	75
2017	11 to 20 years in the federal public service	16	25	34	14	11	1	0	25	41	98
2017	More than 20 years in the federal public service	6	26	42	22	2	2	0	24	33	50
2014	Less than 3 years in the federal public service	0	38	7	23	16	0	16	46	45	13
2014	3 to 10 years in the federal public service	24	20	27	16	8	1	3	25	46	84
2014	11 to 20 years in the federal public service	12	24	43	10	10	0	1	20	37	80
2014	More than 20 years in the federal public service	12	25	39	17	4	1	1	22	38	69

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	30	3	2	0	2	2	95	2	43
2017	3 to 10 years in the federal public service	51	27	10	9	3	0	0	78	12	75
2017	11 to 20 years in the federal public service	55	28	6	7	3	0	0	83	11	98
2017	More than 20 years in the federal public service	66	22	2	7	4	0	0	88	10	50
2014	Less than 3 years in the federal public service	85	0	7	8	0	0	0	85	8	13
2014	3 to 10 years in the federal public service	57	18	2	12	8	2	0	77	21	84
2014	11 to 20 years in the federal public service	55	25	9	7	2	1	1	81	10	80
2014	More than 20 years in the federal public service	68	17	4	3	7	0	0	85	10	69

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	14	2	2	0	0	96	2	44
2017	3 to 10 years in the federal public service	52	33	6	8	0	0	86	8	75
2017	11 to 20 years in the federal public service	63	30	2	2	3	0	93	5	97
2017	More than 20 years in the federal public service	67	27	0	6	0	0	94	6	49
2014	Less than 3 years in the federal public service	85	15	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	55	36	5	4	1	0	91	5	84
2014	11 to 20 years in the federal public service	58	36	1	1	2	1	95	4	80
2014	More than 20 years in the federal public service	68	20	7	0	4	0	88	4	69

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	28	5	0	0	5	95	0	44
2017	3 to 10 years in the federal public service	54	31	10	1	0	4	89	1	74
2017	11 to 20 years in the federal public service	45	40	9	2	3	1	86	5	98
2017	More than 20 years in the federal public service	60	29	7	3	2	0	89	5	49
2014	Less than 3 years in the federal public service	62	23	0	7	0	8	92	8	13
2014	3 to 10 years in the federal public service	52	30	11	1	1	5	86	3	84
2014	11 to 20 years in the federal public service	52	32	10	1	1	4	87	3	80
2014	More than 20 years in the federal public service	51	32	10	3	1	3	85	4	69

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	29	2	2	0	3	96	2	44
2017	3 to 10 years in the federal public service	41	44	10	5	0	0	85	5	75
2017	11 to 20 years in the federal public service	42	48	7	2	1	0	90	3	98
2017	More than 20 years in the federal public service	56	27	8	9	0	0	83	9	49
2014	Less than 3 years in the federal public service	62	30	8	0	0	0	92	0	13
2014	3 to 10 years in the federal public service	45	46	4	4	1	1	92	5	84
2014	11 to 20 years in the federal public service	46	34	9	6	1	4	83	8	80
2014	More than 20 years in the federal public service	51	33	9	3	4	0	84	7	69
2011	Less than 3 years in the federal public service	54	32	10	4	0	0	86	4	47
2011	3 to 10 years in the federal public service	37	37	13	6	6	1	75	12	134
2011	11 to 20 years in the federal public service	39	37	14	7	2	1	76	9	86
2011	More than 20 years in the federal public service	40	33	13	7	6	1	74	13	88

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	19	0	2	0	98	2	44
2017	3 to 10 years in the federal public service	62	32	4	1	0	94	1	75
2017	11 to 20 years in the federal public service	55	40	3	2	0	95	2	98
2017	More than 20 years in the federal public service	74	24	2	0	0	98	0	49
2014	Less than 3 years in the federal public service	77	23	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	62	30	4	2	2	92	5	84
2014	11 to 20 years in the federal public service	57	32	9	2	0	89	2	80
2014	More than 20 years in the federal public service	60	27	9	3	1	87	4	68
2011	Less than 3 years in the federal public service	67	23	8	0	2	90	2	47
2011	3 to 10 years in the federal public service	50	34	8	4	5	84	9	135
2011	11 to 20 years in the federal public service	49	36	9	2	4	85	6	86
2011	More than 20 years in the federal public service	45	33	12	7	4	78	10	88
2008	Less than 3 years in the federal public service	56	36	3	5	0	92	5	75
2008	3 to 10 years in the federal public service	43	40	7	7	3	83	10	120
2008	11 to 20 years in the federal public service	47	38	6	5	5	85	9	85
2008	More than 20 years in the federal public service	46	30	7	14	3	76	18	91

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	21	4	2	2	14	7	89	5	43
2017	3 to 10 years in the federal public service	38	24	12	9	4	9	3	71	15	74
2017	11 to 20 years in the federal public service	41	33	7	8	4	0	5	79	13	98
2017	More than 20 years in the federal public service	62	17	8	2	6	2	2	83	8	49
2014	Less than 3 years in the federal public service	46	31	0	0	0	23	0	100	0	13
2014	3 to 10 years in the federal public service	32	38	9	7	6	6	1	76	14	84
2014	11 to 20 years in the federal public service	36	33	10	10	1	5	5	77	12	80
2014	More than 20 years in the federal public service	58	23	10	3	4	1	0	82	7	69

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	34	0	2	2	2	0	95	5	44
2017	3 to 10 years in the federal public service	50	37	7	1	0	5	0	92	1	75
2017	11 to 20 years in the federal public service	69	27	4	0	0	0	0	96	0	98
2017	More than 20 years in the federal public service	62	36	2	0	0	0	0	98	0	49
2014	Less than 3 years in the federal public service	54	38	8	0	0	0	0	92	0	13
2014	3 to 10 years in the federal public service	55	37	2	0	2	3	0	95	3	84
2014	11 to 20 years in the federal public service	59	31	6	2	0	1	0	91	2	80
2014	More than 20 years in the federal public service	64	25	6	4	1	0	0	88	6	69
2011	Less than 3 years in the federal public service	56	42	0	2	0	0	0	98	2	47
2011	3 to 10 years in the federal public service	47	39	4	4	3	3	0	88	8	134
2011	11 to 20 years in the federal public service	46	42	8	2	1	0	0	88	3	86
2011	More than 20 years in the federal public service	50	39	8	1	0	1	1	90	1	88

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	53	5	2	3	4	3	90	5	44
2017	3 to 10 years in the federal public service	40	33	11	4	2	10	0	81	7	75
2017	11 to 20 years in the federal public service	51	37	6	5	0	1	0	89	5	98
2017	More than 20 years in the federal public service	73	21	2	4	0	0	0	94	4	49
2014	Less than 3 years in the federal public service	62	22	8	8	0	0	0	84	8	13
2014	3 to 10 years in the federal public service	50	41	4	4	1	1	0	92	5	84
2014	11 to 20 years in the federal public service	55	28	7	3	1	4	2	88	4	79
2014	More than 20 years in the federal public service	74	13	7	1	3	1	0	88	4	68
2011	Less than 3 years in the federal public service	53	27	12	5	0	0	4	83	5	47
2011	3 to 10 years in the federal public service	50	34	7	7	3	0	0	84	10	134
2011	11 to 20 years in the federal public service	54	28	10	5	2	1	0	82	7	86
2011	More than 20 years in the federal public service	55	19	10	7	7	1	0	76	14	88
2008	Less than 3 years in the federal public service	35	36	9	8	7	4	1	75	15	75
2008	3 to 10 years in the federal public service	31	25	11	12	14	6	1	60	28	119
2008	11 to 20 years in the federal public service	35	36	8	9	7	4	0	74	17	85
2008	More than 20 years in the federal public service	43	30	7	10	11	0	0	73	21	91

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	30	12	15	0	12	0	70	17	44
2017	3 to 10 years in the federal public service	41	36	7	6	2	8	0	84	9	75
2017	11 to 20 years in the federal public service	48	41	5	2	2	1	0	91	4	98
2017	More than 20 years in the federal public service	58	23	8	7	0	2	2	85	7	49
2014	Less than 3 years in the federal public service	39	39	0	15	0	8	0	84	16	13
2014	3 to 10 years in the federal public service	56	35	5	0	2	2	0	93	2	84
2014	11 to 20 years in the federal public service	63	27	6	2	0	1	0	91	2	80
2014	More than 20 years in the federal public service	68	22	10	0	0	0	0	90	0	69
2011	Less than 3 years in the federal public service	58	34	4	0	0	2	2	96	0	47
2011	3 to 10 years in the federal public service	60	28	4	6	1	0	0	89	7	134
2011	11 to 20 years in the federal public service	56	34	7	1	0	2	0	92	1	86
2011	More than 20 years in the federal public service	52	33	10	1	2	1	0	86	3	88

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	35	9	2	2	14	3	84	5	43
2017	3 to 10 years in the federal public service	23	21	7	16	19	14	0	51	41	75
2017	11 to 20 years in the federal public service	22	23	23	12	12	8	0	48	27	98
2017	More than 20 years in the federal public service	31	21	25	9	5	6	4	58	15	48
2014	Less than 3 years in the federal public service	24	38	8	0	0	31	0	89	0	13
2014	3 to 10 years in the federal public service	22	28	19	15	10	6	1	54	26	84
2014	11 to 20 years in the federal public service	25	23	12	12	16	7	4	54	32	80
2014	More than 20 years in the federal public service	31	19	14	13	12	9	3	56	28	69
2011	Less than 3 years in the federal public service	36	18	20	6	4	13	4	64	12	47
2011	3 to 10 years in the federal public service	22	20	19	11	15	10	3	48	30	134
2011	11 to 20 years in the federal public service	17	21	19	15	16	11	1	43	35	85
2011	More than 20 years in the federal public service	19	20	17	11	16	10	6	47	33	88

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	24	2	2	0	0	96	2	44
2017	3 to 10 years in the federal public service	52	44	0	5	0	0	95	5	75
2017	11 to 20 years in the federal public service	56	38	2	4	0	0	94	4	98
2017	More than 20 years in the federal public service	67	29	2	2	0	0	96	2	50
2014	Less than 3 years in the federal public service	54	46	0	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	46	39	2	10	2	0	85	12	84
2014	11 to 20 years in the federal public service	45	46	1	6	1	0	91	8	79
2014	More than 20 years in the federal public service	56	36	1	1	4	0	93	6	69
2011	Less than 3 years in the federal public service	51	41	2	7	0	0	91	7	47
2011	3 to 10 years in the federal public service	53	39	2	3	3	0	92	6	136
2011	11 to 20 years in the federal public service	47	43	3	6	1	0	90	7	86
2011	More than 20 years in the federal public service	60	32	2	6	0	0	92	6	88
2008	Less than 3 years in the federal public service	45	35	7	9	4	0	80	13	75
2008	3 to 10 years in the federal public service	45	38	3	11	3	0	83	14	120
2008	11 to 20 years in the federal public service	48	40	2	5	4	1	89	8	85
2008	More than 20 years in the federal public service	63	29	4	2	1	0	92	3	90

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	25	6	5	0	89	5	44
2017	3 to 10 years in the federal public service	49	26	11	10	4	75	14	75
2017	11 to 20 years in the federal public service	52	36	5	4	3	87	7	98
2017	More than 20 years in the federal public service	62	22	0	12	4	84	16	50
2014	Less than 3 years in the federal public service	69	31	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	57	29	4	3	7	86	11	84
2014	11 to 20 years in the federal public service	68	28	4	0	1	95	1	79
2014	More than 20 years in the federal public service	73	23	1	3	0	96	3	69
2011	Less than 3 years in the federal public service	52	34	2	11	2	86	13	47
2011	3 to 10 years in the federal public service	54	33	4	5	4	87	9	136
2011	11 to 20 years in the federal public service	64	25	0	6	5	89	11	86
2011	More than 20 years in the federal public service	63	29	3	3	1	92	5	87

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	20	2	2	2	93	4	44
2017	3 to 10 years in the federal public service	57	34	4	5	0	91	5	74
2017	11 to 20 years in the federal public service	66	29	2	1	2	95	3	98
2017	More than 20 years in the federal public service	86	12	2	0	0	98	0	50
2014	Less than 3 years in the federal public service	62	38	0	0	0	100	0	13
2014	3 to 10 years in the federal public service	56	32	7	5	0	88	5	84
2014	11 to 20 years in the federal public service	48	42	6	1	3	90	4	80
2014	More than 20 years in the federal public service	67	27	4	2	0	94	2	69

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	92	8	0	0	0	0	0	100	0	44
2017	3 to 10 years in the federal public service	89	7	0	0	0	1	3	100	0	75
2017	11 to 20 years in the federal public service	84	12	2	1	0	1	0	97	1	98
2017	More than 20 years in the federal public service	85	8	0	4	0	0	2	96	4	50
2014	Less than 3 years in the federal public service	69	15	0	0	0	0	16	100	0	13
2014	3 to 10 years in the federal public service	77	14	2	0	0	1	5	97	0	84
2014	11 to 20 years in the federal public service	79	14	1	1	0	2	2	97	1	79
2014	More than 20 years in the federal public service	83	12	3	0	1	1	0	96	1	69
2011	Less than 3 years in the federal public service	89	9	0	0	0	0	2	100	0	47
2011	3 to 10 years in the federal public service	75	17	6	1	1	0	1	92	2	135
2011	11 to 20 years in the federal public service	80	14	1	2	0	0	2	97	2	86
2011	More than 20 years in the federal public service	80	11	2	1	5	0	1	92	6	88
2008	Less than 3 years in the federal public service	81	13	1	0	1	1	1	97	1	75
2008	3 to 10 years in the federal public service	77	12	3	1	3	1	3	93	4	119
2008	11 to 20 years in the federal public service	78	18	0	0	1	2	1	99	1	85
2008	More than 20 years in the federal public service	80	13	1	0	1	1	3	98	1	90

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	3	2	2	3	0	2	93	5	44
2017	3 to 10 years in the federal public service	78	10	3	3	1	0	4	92	5	74
2017	11 to 20 years in the federal public service	83	9	2	3	2	0	1	93	5	98
2017	More than 20 years in the federal public service	82	14	0	2	0	0	2	98	2	50
2014	Less than 3 years in the federal public service	61	16	0	7	0	0	16	92	8	13
2014	3 to 10 years in the federal public service	74	13	4	1	2	0	6	93	4	84
2014	11 to 20 years in the federal public service	79	6	5	2	3	1	4	89	5	79
2014	More than 20 years in the federal public service	83	12	4	0	0	0	1	96	0	69
2011	Less than 3 years in the federal public service	86	6	6	0	0	0	2	94	0	47
2011	3 to 10 years in the federal public service	78	13	4	1	3	0	1	92	4	136
2011	11 to 20 years in the federal public service	87	6	2	2	0	0	3	95	2	85
2011	More than 20 years in the federal public service	75	16	2	3	3	0	0	91	7	88
2008	Less than 3 years in the federal public service	75	16	3	3	1	0	3	93	4	75
2008	3 to 10 years in the federal public service	76	12	4	4	1	0	3	91	5	119
2008	11 to 20 years in the federal public service	86	11	0	1	1	0	1	98	2	85
2008	More than 20 years in the federal public service	78	12	3	1	2	0	3	93	3	91

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	6	2	2	3	2	7	93	5	43
2017	3 to 10 years in the federal public service	70	18	1	1	1	0	8	96	3	75
2017	11 to 20 years in the federal public service	76	11	3	2	5	0	3	90	7	98
2017	More than 20 years in the federal public service	77	10	0	6	2	0	4	91	9	50
2014	Less than 3 years in the federal public service	54	8	8	7	0	0	24	81	9	13
2014	3 to 10 years in the federal public service	68	11	8	2	1	1	8	87	4	84
2014	11 to 20 years in the federal public service	79	2	4	4	2	1	7	89	7	80
2014	More than 20 years in the federal public service	81	6	10	0	0	0	3	90	0	69
2011	Less than 3 years in the federal public service	77	11	6	0	0	2	4	94	0	47
2011	3 to 10 years in the federal public service	72	12	8	0	3	0	5	88	3	136
2011	11 to 20 years in the federal public service	72	14	6	1	1	0	6	91	2	86
2011	More than 20 years in the federal public service	66	15	6	3	5	1	5	86	8	88
2008	Less than 3 years in the federal public service	65	12	5	1	8	0	8	84	10	75
2008	3 to 10 years in the federal public service	63	11	7	6	3	1	9	82	10	120
2008	11 to 20 years in the federal public service	73	2	12	2	1	0	9	83	4	85
2008	More than 20 years in the federal public service	69	9	8	0	4	0	10	87	5	91

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	2	0	2	3	0	9	95	5	44
2017	3 to 10 years in the federal public service	77	10	1	1	1	0	9	96	3	75
2017	11 to 20 years in the federal public service	82	7	2	1	4	0	4	93	5	98
2017	More than 20 years in the federal public service	79	13	2	2	0	0	4	96	2	49
2014	Less than 3 years in the federal public service	61	0	8	0	7	0	24	81	9	13
2014	3 to 10 years in the federal public service	69	12	3	1	3	0	12	92	5	84
2014	11 to 20 years in the federal public service	76	7	1	4	4	1	7	91	8	80
2014	More than 20 years in the federal public service	83	6	9	0	0	0	3	91	0	69
2011	Less than 3 years in the federal public service	83	7	4	0	0	0	6	96	0	47
2011	3 to 10 years in the federal public service	76	9	7	1	2	0	5	89	3	135
2011	11 to 20 years in the federal public service	79	9	5	0	1	0	6	94	1	86
2011	More than 20 years in the federal public service	73	7	6	3	1	1	9	89	5	87
2008	Less than 3 years in the federal public service	77	7	4	1	3	0	8	91	4	75
2008	3 to 10 years in the federal public service	73	4	7	3	2	2	10	88	5	120
2008	11 to 20 years in the federal public service	79	1	7	1	1	0	11	89	3	85
2008	More than 20 years in the federal public service	76	7	3	2	1	0	11	93	4	91

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	7	2	2	3	0	7	93	5	44
2017	3 to 10 years in the federal public service	61	25	6	1	1	1	4	91	3	75
2017	11 to 20 years in the federal public service	66	18	6	4	4	1	1	86	8	98
2017	More than 20 years in the federal public service	58	25	4	6	0	0	6	89	7	49
2014	Less than 3 years in the federal public service	41	17	8	8	0	0	26	78	10	12
2014	3 to 10 years in the federal public service	67	14	7	2	0	0	9	90	3	84
2014	11 to 20 years in the federal public service	73	12	5	3	2	1	4	90	5	80
2014	More than 20 years in the federal public service	74	17	7	0	0	0	1	93	0	69

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	9	6	0	0	5	2	93	0	44
2017	3 to 10 years in the federal public service	58	23	7	4	0	4	4	89	4	75
2017	11 to 20 years in the federal public service	70	13	6	6	0	2	2	87	6	98
2017	More than 20 years in the federal public service	71	13	6	0	4	0	6	89	5	49
2014	Less than 3 years in the federal public service	69	8	8	0	0	0	16	91	0	13
2014	3 to 10 years in the federal public service	66	16	5	1	4	3	5	89	5	84
2014	11 to 20 years in the federal public service	77	12	5	0	1	2	2	94	1	80
2014	More than 20 years in the federal public service	76	17	6	0	0	0	1	94	0	69
2011	Less than 3 years in the federal public service	80	8	6	0	0	0	6	93	0	47
2011	3 to 10 years in the federal public service	71	15	9	1	1	1	3	89	2	136
2011	11 to 20 years in the federal public service	70	18	5	3	0	2	2	92	4	86
2011	More than 20 years in the federal public service	70	14	8	2	2	1	2	87	5	88
2008	Less than 3 years in the federal public service	73	9	5	0	3	3	7	91	3	75
2008	3 to 10 years in the federal public service	73	6	8	5	1	2	6	86	6	120
2008	11 to 20 years in the federal public service	76	11	8	1	1	1	1	89	2	85
2008	More than 20 years in the federal public service	71	12	11	2	1	0	2	85	3	91

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	12	88	74
2017	11 to 20 years in the federal public service	11	89	98
2014	3 to 10 years in the federal public service	8	92	84
2014	11 to 20 years in the federal public service	6	94	79
2014	More than 20 years in the federal public service	10	90	69

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	83	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	43	11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	55	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	45	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	11 to 20 years in the federal public service	100	0	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	9	9	0	0	31	20	82	0	43
2017	3 to 10 years in the federal public service	30	15	12	4	4	30	5	69	12	75
2017	11 to 20 years in the federal public service	23	24	20	3	1	26	3	67	6	97
2017	More than 20 years in the federal public service	39	20	15	2	4	15	4	74	8	50
2014	Less than 3 years in the federal public service	16	7	8	0	0	54	16	75	0	13
2014	3 to 10 years in the federal public service	20	10	15	7	2	33	12	55	17	84
2014	11 to 20 years in the federal public service	23	16	21	1	2	34	3	61	6	80
2014	More than 20 years in the federal public service	34	22	7	3	7	25	1	76	14	69

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	20	2	2	0	14	2	95	2	44
2017	3 to 10 years in the federal public service	47	25	8	5	1	14	0	83	8	75
2017	11 to 20 years in the federal public service	38	31	13	5	1	11	0	78	7	98
2017	More than 20 years in the federal public service	59	28	6	4	0	2	0	89	5	49
2014	Less than 3 years in the federal public service	47	30	0	7	0	16	0	92	8	13
2014	3 to 10 years in the federal public service	40	29	12	8	2	8	0	75	12	84
2014	11 to 20 years in the federal public service	36	30	20	4	0	11	0	74	4	80
2014	More than 20 years in the federal public service	52	23	10	4	6	4	0	79	11	69
2011	Less than 3 years in the federal public service	43	28	20	2	0	8	0	76	3	47
2011	3 to 10 years in the federal public service	43	33	10	5	5	4	0	79	11	134
2011	11 to 20 years in the federal public service	35	43	11	4	1	6	0	83	6	86
2011	More than 20 years in the federal public service	49	25	18	3	2	1	1	76	6	88

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	8	92	74
2014	Less than 3 years in the federal public service	0	100	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	8	8	0	0	39	16	82	0	44
2017	3 to 10 years in the federal public service	25	11	12	7	0	42	4	65	13	75
2017	11 to 20 years in the federal public service	23	16	21	1	1	34	4	62	3	98
2017	More than 20 years in the federal public service	33	14	17	2	2	29	2	69	6	50
2014	Less than 3 years in the federal public service	8	23	0	0	0	62	8	100	0	13
2014	3 to 10 years in the federal public service	27	10	16	1	1	38	7	67	4	84
2014	11 to 20 years in the federal public service	24	10	22	0	1	40	3	59	2	80
2014	More than 20 years in the federal public service	40	14	7	1	3	30	4	82	7	68

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	22	4	0	0	15	0	95	0	43
2017	3 to 10 years in the federal public service	48	28	7	4	0	14	0	88	4	75
2017	11 to 20 years in the federal public service	42	28	12	3	1	13	1	82	5	98
2017	More than 20 years in the federal public service	57	26	4	0	2	10	0	93	2	50
2014	Less than 3 years in the federal public service	47	31	7	0	0	16	0	92	0	13
2014	3 to 10 years in the federal public service	47	29	8	3	1	9	1	85	5	84
2014	11 to 20 years in the federal public service	40	31	16	1	0	12	0	81	1	80
2014	More than 20 years in the federal public service	54	22	13	0	3	7	1	82	3	69
2011	Less than 3 years in the federal public service	54	29	13	0	0	4	0	87	0	47
2011	3 to 10 years in the federal public service	44	32	13	5	2	5	0	80	6	135
2011	11 to 20 years in the federal public service	42	43	6	2	0	7	0	91	3	86
2011	More than 20 years in the federal public service	56	20	17	2	1	3	0	78	4	88

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	18	82	75
2017	11 to 20 years in the federal public service	13	87	98
2017	More than 20 years in the federal public service	19	81	49
2014	Less than 3 years in the federal public service	0	100	13
2014	3 to 10 years in the federal public service	15	85	84
2014	11 to 20 years in the federal public service	10	90	80
2014	More than 20 years in the federal public service	13	87	68

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	86	14	13
2017	11 to 20 years in the federal public service	85	15	13
2014	3 to 10 years in the federal public service	77	23	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	66	34	0	100	0	11
2017	11 to 20 years in the federal public service	26	65	8	92	8	11
2014	3 to 10 years in the federal public service	71	29	0	100	0	10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	29	11	6	14	8	20	58	27	44
2017	3 to 10 years in the federal public service	25	52	8	8	0	1	5	83	9	75
2017	11 to 20 years in the federal public service	38	51	6	0	1	1	3	93	1	98
2017	More than 20 years in the federal public service	37	41	0	2	0	0	21	98	2	50
2014	Less than 3 years in the federal public service	8	38	8	15	0	0	31	67	22	13
2014	3 to 10 years in the federal public service	34	44	8	7	3	0	2	81	11	84
2014	11 to 20 years in the federal public service	41	44	10	2	0	1	1	87	3	80
2014	More than 20 years in the federal public service	42	39	3	0	0	1	14	97	0	69
2011	Less than 3 years in the federal public service	6	48	7	16	7	6	11	65	27	47
2011	3 to 10 years in the federal public service	34	46	5	9	4	0	3	82	13	135
2011	11 to 20 years in the federal public service	35	53	2	3	0	0	6	94	4	84
2011	More than 20 years in the federal public service	37	48	3	0	0	0	12	96	0	88
2008	Less than 3 years in the federal public service	15	24	17	20	12	4	8	44	36	75
2008	3 to 10 years in the federal public service	25	59	6	3	3	1	4	89	5	120
2008	11 to 20 years in the federal public service	41	42	7	4	0	0	6	89	4	85
2008	More than 20 years in the federal public service	38	40	3	1	1	0	16	93	3	91

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	9	13	0	0	39	26	62	0	43
2017	3 to 10 years in the federal public service	8	24	20	8	1	33	6	53	15	75
2017	11 to 20 years in the federal public service	21	21	26	4	2	21	6	57	9	98
2017	More than 20 years in the federal public service	27	26	15	2	0	21	8	75	3	50
2014	Less than 3 years in the federal public service	0	8	8	8	0	46	30	33	33	13
2014	3 to 10 years in the federal public service	15	19	19	11	5	26	5	50	22	84
2014	11 to 20 years in the federal public service	17	20	17	7	1	33	5	58	14	80
2014	More than 20 years in the federal public service	25	19	12	6	6	28	6	65	17	69
2011	Less than 3 years in the federal public service	5	18	19	0	0	45	13	54	0	47
2011	3 to 10 years in the federal public service	18	19	21	5	6	29	2	53	16	135
2011	11 to 20 years in the federal public service	16	16	27	4	3	30	4	49	11	85
2011	More than 20 years in the federal public service	21	31	24	5	2	11	6	63	9	88

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	11	7	0	0	22	23	88	0	44
2017	3 to 10 years in the federal public service	43	31	5	1	0	13	6	91	2	75
2017	11 to 20 years in the federal public service	56	25	7	5	0	2	3	86	6	98
2017	More than 20 years in the federal public service	50	15	6	4	4	0	21	82	11	50
2014	Less than 3 years in the federal public service	16	30	15	0	0	8	31	75	0	13
2014	3 to 10 years in the federal public service	34	30	14	6	4	9	2	73	11	84
2014	11 to 20 years in the federal public service	42	41	7	2	1	5	1	88	4	80
2014	More than 20 years in the federal public service	45	22	10	0	6	3	14	81	7	69
2011	Less than 3 years in the federal public service	34	25	13	0	0	18	11	82	0	47
2011	3 to 10 years in the federal public service	39	32	11	4	4	8	3	79	8	136
2011	11 to 20 years in the federal public service	42	34	9	4	2	6	3	83	7	84
2011	More than 20 years in the federal public service	42	30	13	3	0	1	11	82	4	88
2008	Less than 3 years in the federal public service	31	20	12	5	0	25	7	75	8	75
2008	3 to 10 years in the federal public service	39	31	11	8	2	7	3	77	11	119
2008	11 to 20 years in the federal public service	39	33	7	7	2	5	7	81	11	85
2008	More than 20 years in the federal public service	34	29	10	2	2	9	14	81	6	91

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	17	5	0	0	26	23	91	0	44
2017	3 to 10 years in the federal public service	31	33	7	4	0	18	6	86	5	74
2017	11 to 20 years in the federal public service	43	27	13	4	3	5	4	78	8	98
2017	More than 20 years in the federal public service	40	27	4	0	2	6	21	92	3	50
2014	Less than 3 years in the federal public service	16	22	8	0	0	23	31	83	0	13
2014	3 to 10 years in the federal public service	28	35	12	9	2	12	2	74	13	84
2014	11 to 20 years in the federal public service	37	39	7	5	4	6	1	83	9	80
2014	More than 20 years in the federal public service	39	19	15	4	3	9	11	73	9	69
2011	Less than 3 years in the federal public service	26	27	17	0	0	19	11	75	0	47
2011	3 to 10 years in the federal public service	28	33	15	7	5	9	3	69	14	136
2011	11 to 20 years in the federal public service	36	31	17	6	2	5	3	73	9	85
2011	More than 20 years in the federal public service	31	32	14	7	0	5	11	75	8	86
2008	Less than 3 years in the federal public service	27	25	8	12	1	17	9	71	18	75
2008	3 to 10 years in the federal public service	28	28	15	13	6	8	3	62	21	120
2008	11 to 20 years in the federal public service	27	29	7	8	9	14	5	70	22	85
2008	More than 20 years in the federal public service	29	22	16	11	4	4	13	61	19	91

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	23	0	2	2	0	2	96	4	44
2017	3 to 10 years in the federal public service	50	30	7	7	2	1	2	83	10	75
2017	11 to 20 years in the federal public service	63	24	3	9	0	0	0	88	9	98
2017	More than 20 years in the federal public service	74	16	2	4	4	0	0	90	8	50

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	17	2	0	2	0	0	96	2	44
2017	3 to 10 years in the federal public service	57	23	5	5	2	4	2	86	8	74
2017	11 to 20 years in the federal public service	60	25	7	4	3	0	0	86	7	98
2017	More than 20 years in the federal public service	71	20	4	2	2	0	0	92	4	50

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	46	11	2	0	6	86	2	44
2017	3 to 10 years in the federal public service	40	36	4	16	0	3	79	17	74
2017	11 to 20 years in the federal public service	47	41	7	2	3	0	88	5	98
2017	More than 20 years in the federal public service	61	28	4	5	0	2	91	5	49

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	32	9	2	2	0	87	4	44
2017	3 to 10 years in the federal public service	39	34	11	11	3	2	75	14	75
2017	11 to 20 years in the federal public service	34	39	8	12	5	1	74	18	98
2017	More than 20 years in the federal public service	58	32	8	2	0	0	90	2	50

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	27	13	11	0	77	11	44
2017	3 to 10 years in the federal public service	51	21	21	3	5	72	8	75
2017	11 to 20 years in the federal public service	52	33	9	2	4	85	6	98
2017	More than 20 years in the federal public service	59	31	8	0	2	90	2	50

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	31	18	4	0	0	78	4	43
2017	3 to 10 years in the federal public service	21	30	23	20	4	1	52	24	74
2017	11 to 20 years in the federal public service	12	29	24	24	11	0	41	34	98
2017	More than 20 years in the federal public service	17	32	22	21	8	0	49	29	50

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	33	13	4	3	0	80	7	44
2017	3 to 10 years in the federal public service	23	29	22	17	7	3	53	24	75
2017	11 to 20 years in the federal public service	13	30	30	17	10	0	43	27	98
2017	More than 20 years in the federal public service	12	36	28	16	8	0	48	25	50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	32	8	4	2	3	0	85	6	44
2017	3 to 10 years in the federal public service	21	26	20	22	8	1	1	48	31	75
2017	11 to 20 years in the federal public service	17	31	19	19	14	0	0	48	33	98
2017	More than 20 years in the federal public service	12	38	27	16	7	0	0	50	23	49

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	16	2	4	3	0	91	7	43
2017	3 to 10 years in the federal public service	51	22	16	4	2	4	77	6	75
2017	11 to 20 years in the federal public service	40	31	10	11	4	5	74	16	98
2017	More than 20 years in the federal public service	29	35	22	8	3	4	66	11	49

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	17	21	12	2	65	14	44
2017	3 to 10 years in the federal public service	30	29	17	14	10	59	24	75
2017	11 to 20 years in the federal public service	25	32	23	11	10	57	21	96
2017	More than 20 years in the federal public service	20	46	24	8	3	66	10	50

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	16	23	2	6	2	0	68	9	44
2017	3 to 10 years in the federal public service	29	29	22	13	6	0	1	58	20	75
2017	11 to 20 years in the federal public service	19	39	24	13	5	0	0	57	18	96
2017	More than 20 years in the federal public service	34	33	18	9	6	0	0	67	15	50

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	17	22	8	0	3	69	9	44
2017	3 to 10 years in the federal public service	16	36	20	16	12	0	53	28	74
2017	11 to 20 years in the federal public service	11	32	24	23	11	0	43	33	96
2017	More than 20 years in the federal public service	14	41	23	11	11	0	54	22	50

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	22	25	7	4	64	12	44
2017	3 to 10 years in the federal public service	19	41	15	14	10	60	24	75
2017	11 to 20 years in the federal public service	19	36	23	15	7	55	22	96
2017	More than 20 years in the federal public service	26	38	24	9	4	63	13	50

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	41	12	3	2	0	0	84	5	44
2017	3 to 10 years in the federal public service	24	38	24	7	5	0	3	63	12	75
2017	11 to 20 years in the federal public service	15	36	19	21	8	1	0	52	29	96
2017	More than 20 years in the federal public service	19	42	22	12	6	0	0	60	18	50

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	17	5	2	2	2	0	91	4	44
2017	3 to 10 years in the federal public service	55	24	10	4	4	2	1	81	9	75
2017	11 to 20 years in the federal public service	65	20	8	4	2	0	0	85	6	98
2017	More than 20 years in the federal public service	66	18	12	4	0	0	0	84	4	50

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	91	2	0	0	2	3	2	98	2	44
2017	3 to 10 years in the federal public service	74	11	8	3	1	2	1	88	4	73
2017	11 to 20 years in the federal public service	80	9	5	3	2	0	1	90	5	98
2017	More than 20 years in the federal public service	88	4	2	6	0	0	0	92	6	50

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	16	0	2	0	3	0	98	2	44
2017	3 to 10 years in the federal public service	60	22	11	4	0	0	3	84	4	75
2017	11 to 20 years in the federal public service	60	29	7	1	2	0	1	90	3	98
2017	More than 20 years in the federal public service	63	28	6	2	0	0	2	92	2	50

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	7	5	0	2	0	93	2	44
2017	3 to 10 years in the federal public service	53	22	14	7	3	3	76	10	75
2017	11 to 20 years in the federal public service	54	26	9	8	3	1	80	11	98
2017	More than 20 years in the federal public service	70	12	6	10	2	0	82	12	50

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	0	2	0	0	23	97	0	44
2017	3 to 10 years in the federal public service	47	5	5	0	1	42	89	2	75
2017	11 to 20 years in the federal public service	54	21	2	1	1	21	95	3	98
2017	More than 20 years in the federal public service	56	22	6	2	0	14	91	3	50

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	11	2	0	0	3	5	98	0	44
2017	3 to 10 years in the federal public service	69	16	2	5	0	0	7	92	5	75
2017	11 to 20 years in the federal public service	68	20	2	1	1	0	8	96	2	98
2017	More than 20 years in the federal public service	72	20	4	0	0	0	4	96	0	50

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	20	27	9	2	0	0	62	11	44
2017	3 to 10 years in the federal public service	66	15	9	4	4	0	1	82	9	75
2017	11 to 20 years in the federal public service	69	21	8	1	1	0	1	90	2	98
2017	More than 20 years in the federal public service	77	17	0	0	0	4	2	100	0	50

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	31	13	5	2	0	0	80	7	44
2017	3 to 10 years in the federal public service	46	30	16	6	1	1	0	77	7	75
2017	11 to 20 years in the federal public service	46	34	11	5	2	1	1	82	7	98
2017	More than 20 years in the federal public service	48	29	18	0	2	0	2	79	2	49

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	55	17	3	2	0	78	5	44
2017	3 to 10 years in the federal public service	13	37	38	10	3	0	50	12	75
2017	11 to 20 years in the federal public service	12	27	45	12	3	1	39	15	98
2017	More than 20 years in the federal public service	10	29	45	14	2	0	39	16	50

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	7	26	40	22	0	0	62	12	43
2017	3 to 10 years in the federal public service	5	19	47	23	6	0	0	29	24	75
2017	11 to 20 years in the federal public service	11	15	46	20	7	0	1	28	26	97
2017	More than 20 years in the federal public service	12	8	52	23	2	2	0	26	20	50

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	23	11	0	0	12	2	61	39	43
2017	3 to 10 years in the federal public service	49	31	11	1	5	3	0	51	49	75
2017	11 to 20 years in the federal public service	55	21	8	6	5	4	1	58	42	98
2017	More than 20 years in the federal public service	50	30	8	0	4	8	0	54	46	50

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	14
2017	3 to 10 years in the federal public service	18	35
2017	11 to 20 years in the federal public service	5	35
2017	More than 20 years in the federal public service	0	21

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	14
2017	3 to 10 years in the federal public service	27	35
2017	11 to 20 years in the federal public service	34	35
2017	More than 20 years in the federal public service	18	21

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	14
2017	3 to 10 years in the federal public service	20	35
2017	11 to 20 years in the federal public service	12	35
2017	More than 20 years in the federal public service	9	21

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	46	35
2017	11 to 20 years in the federal public service	41	35
2017	More than 20 years in the federal public service	71	21

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	14
2017	3 to 10 years in the federal public service	0	35
2017	11 to 20 years in the federal public service	9	35
2017	More than 20 years in the federal public service	0	21

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	14
2017	3 to 10 years in the federal public service	49	35
2017	11 to 20 years in the federal public service	53	35
2017	More than 20 years in the federal public service	37	21

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	27	58	15	0	0	0	15
2017	3 to 10 years in the federal public service	6	75	5	9	3	3	35
2017	11 to 20 years in the federal public service	15	58	18	0	3	6	34
2017	More than 20 years in the federal public service	15	76	0	0	0	9	20

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	35	0	0	0	7	100	0	15
2017	3 to 10 years in the federal public service	56	22	6	0	3	14	93	0	36
2017	11 to 20 years in the federal public service	62	16	7	3	0	13	89	4	38
2017	More than 20 years in the federal public service	80	9	0	0	6	5	100	0	21

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	15	13	7	0	12	45	54	16	15
2017	3 to 10 years in the federal public service	5	5	16	5	11	3	54	24	38	36
2017	11 to 20 years in the federal public service	8	0	17	8	17	10	40	17	49	38
2017	More than 20 years in the federal public service	10	15	10	10	4	10	41	51	30	21

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.