2017 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 49 3 10 0 0 0 86 10 29
2017 EC-06 40 60 0 0 0 0 0 100 0 10
2014 EC 27 36 14 18 5 0 0 64 23 22
2011 EC 24 53 12 0 12 0 0 76 12 34
2011 EC-06 30 40 10 0 20 0 0 70 20 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 45 7 4 3 0 0 86 7 29
2017 EC-06 30 50 20 0 0 0 0 80 0 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 45 10 3 0 0 0 86 3 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 45 45 5 5 0 0 0 91 5 22
2011 EC 47 35 12 3 3 0 0 82 6 34
2011 EC-06 60 20 10 10 0 0 0 80 10 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 32 0 10 3 0 0 86 14 29
2017 EC-06 50 40 0 10 0 0 0 90 10 10
2014 EC 36 41 14 5 5 0 0 77 9 22
2011 EC 38 47 3 6 6 0 0 85 12 34
2011 EC-06 40 40 0 10 10 0 0 80 20 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 39 4 3 7 0 0 86 10 29
2017 EC-06 40 50 0 10 0 0 0 90 10 10
2014 EC 32 32 18 18 0 0 0 64 18 22
2011 EC 33 30 9 12 15 0 0 64 27 33
2011 EC-06 30 30 10 0 30 0 0 60 30 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 45 4 8 7 0 0 82 14 29
2017 EC-06 30 60 0 10 0 0 0 90 10 10
2014 EC 32 27 23 14 5 0 0 59 18 22
2011 EC 30 30 12 15 12 0 0 61 27 33
2011 EC-06 30 30 10 0 30 0 0 60 30 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 39 20 7 10 3 0 61 18 29
2017 EC-06 20 50 20 10 0 0 0 70 10 10
2014 EC 14 23 27 18 14 5 0 38 33 22
2011 EC 21 15 24 15 15 6 3 40 33 33
2011 EC-06 30 0 40 10 20 0 0 30 30 10
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 35 7 10 0 3 0 82 10 29
2017 EC-06 50 40 0 10 0 0 0 90 10 10
2014 EC 59 32 5 0 0 5 0 95 0 22
2011 EC 44 26 9 6 12 3 0 73 18 34
2011 EC-06 50 20 10 10 10 0 0 70 20 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 35 3 7 0 0 0 90 7 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 55 36 0 9 0 0 0 91 9 22
2011 EC 32 35 3 15 15 0 0 68 29 34
2011 EC-06 40 30 0 20 10 0 0 70 30 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 35 7 10 0 0 0 83 10 29
2017 EC-06 50 30 20 0 0 0 0 80 0 10
2014 EC 59 23 9 9 0 0 0 82 9 22

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 35 3 7 3 10 0 85 11 29
2017 EC-06 20 40 0 20 0 20 0 75 25 10
2014 EC 18 36 14 18 0 14 0 63 21 22
2011 EC 24 42 9 9 6 9 0 73 17 33
2011 EC-06 30 50 10 0 10 0 0 80 10 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 32 3 3 10 3 0 83 14 29
2017 EC-06 50 30 0 0 20 0 0 80 20 10
2014 EC 14 45 14 27 0 0 0 59 27 22
2011 EC 18 44 6 18 15 0 0 62 32 34
2011 EC-06 10 50 10 0 30 0 0 60 30 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 37 15 10 10 3 0 64 21 29
2017 EC-06 20 40 10 10 10 10 0 67 22 10
2014 EC 9 50 5 32 5 0 0 59 36 22
2011 EC 6 32 18 24 21 0 0 38 44 34
2011 EC-06 0 40 10 20 30 0 0 40 50 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 34 17 11 3 0 0 68 15 29
2017 EC-06 30 30 20 20 0 0 0 60 20 10
2014 EC 14 32 27 14 9 5 0 48 24 22
2011 EC 12 32 21 18 18 0 0 44 35 34
2011 EC-06 0 30 30 20 20 0 0 30 40 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 41 18 17 3 0 0 62 20 29
2017 EC-06 10 60 0 30 0 0 0 70 30 10
2014 EC 14 32 23 27 0 5 0 48 29 22
2011 EC 3 38 12 21 24 3 0 42 45 34
2011 EC-06 0 70 0 0 30 0 0 70 30 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 52 3 7 3 0 0 86 10 29
2017 EC-06 30 60 10 0 0 0 0 90 0 10
2014 EC 27 41 14 14 5 0 0 68 18 22
2011 EC 24 32 12 18 15 0 0 56 32 34
2011 EC-06 30 10 10 20 30 0 0 40 50 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 46 7 10 0 0 0 83 10 29
2017 EC-06 50 40 10 0 0 0 0 90 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 25 17 7 7 17 10 58 19 29
2017 EC-06 20 20 30 0 0 10 20 57 0 10
2014 EC 18 32 14 14 5 9 9 61 22 22

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 38 7 11 0 0 0 82 11 29
2017 EC-06 50 40 10 0 0 0 0 90 0 10
2014 EC 55 32 14 0 0 0 0 86 0 22
2011 EC 35 35 9 9 12 0 0 71 21 34
2011 EC-06 50 30 0 10 10 0 0 80 20 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 36 7 7 3 0 0 82 11 28
2017 EC-06 40 40 10 0 10 0 0 80 10 10
2014 EC 36 50 9 5 0 0 0 86 5 22
2011 EC 56 18 9 9 3 3 3 78 13 34
2011 EC-06 60 20 0 10 0 0 10 89 11 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 20 13 5 7 3 0 74 12 29
2017 EC-06 50 20 20 0 10 0 0 70 10 10
2014 EC 36 32 9 14 0 5 5 75 15 22
2011 EC 44 26 9 6 12 0 3 73 18 34
2011 EC-06 40 20 20 0 10 0 10 67 11 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 31 11 15 0 0 0 74 15 29
2017 EC-06 50 40 10 0 0 0 0 90 0 10
2014 EC 27 45 9 14 5 0 0 73 18 22
2011 EC 21 44 9 18 6 0 3 67 24 34
2011 EC-06 20 50 20 10 0 0 0 70 10 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 48 4 7 0 0 0 89 7 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 23 59 9 5 5 0 0 82 9 22
2011 EC 50 26 9 3 12 0 0 76 15 34
2011 EC-06 60 20 0 0 20 0 0 80 20 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 49 0 7 0 0 0 93 7 29
2017 EC-06 70 30 0 0 0 0 0 100 0 10
2014 EC 23 59 9 5 5 0 0 82 9 22
2011 EC 41 41 6 3 9 0 0 82 12 34
2011 EC-06 40 40 0 10 10 0 0 80 20 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 34 18 15 0 0 0 67 15 29
2017 EC-06 30 30 30 10 0 0 0 60 10 10
2014 EC 14 45 9 27 5 0 0 59 32 22
2011 EC 15 35 12 21 15 3 0 52 36 34
2011 EC-06 10 30 20 20 20 0 0 40 40 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 44 7 11 21 0 0 61 33 29
2017 EC-06 10 40 0 10 40 0 0 50 50 10
2014 EC 5 27 18 18 32 0 0 32 50 22
2011 EC 6 18 12 24 38 0 3 24 64 34
2011 EC-06 10 0 10 10 70 0 0 10 80 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 44 12 7 3 0 0 78 10 29
2017 EC-06 30 60 10 0 0 0 0 90 0 10
2014 EC 18 55 14 9 5 0 0 73 14 22
2011 EC 21 41 9 15 12 3 0 64 27 34
2011 EC-06 30 40 0 10 20 0 0 70 30 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 39 10 10 0 0 0 80 10 29
2017 EC-06 40 30 20 10 0 0 0 70 10 10
2014 EC 18 50 18 9 5 0 0 68 14 22

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 35 3 14 0 0 0 83 14 29
2017 EC-06 40 40 10 10 0 0 0 80 10 10
2014 EC 23 50 18 9 0 0 0 73 9 22
2011 EC 32 35 3 12 12 6 0 72 25 34
2011 EC-06 30 30 0 20 20 0 0 60 40 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 42 14 7 3 0 0 76 10 29
2017 EC-06 20 50 20 10 0 0 0 70 10 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 34 12 3 3 0 0 82 7 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 45 50 5 0 0 0 0 95 0 22
2011 EC 44 38 3 9 6 0 0 82 15 34
2011 EC-06 70 20 0 10 0 0 0 90 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 17 24 22 8 3 7 41 33 29
2017 EC-06 10 40 20 0 10 10 10 63 13 10
2014 EC 27 27 9 23 9 0 5 57 33 22
2011 EC 18 26 18 9 21 0 9 48 32 34
2011 EC-06 20 40 10 0 20 0 10 67 22 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 52 13 3 4 0 0 79 8 29
2017 EC-06 30 50 20 0 0 0 0 80 0 10
2014 EC 50 41 9 0 0 0 0 91 0 22
2011 EC 21 53 18 3 6 0 0 74 9 34
2011 EC-06 30 50 20 0 0 0 0 80 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 35 0 7 0 7 0 92 8 29
2017 EC-06 50 40 0 0 0 10 0 100 0 10
2014 EC 59 23 9 5 0 5 0 86 5 22
2011 EC 38 35 6 9 6 3 3 78 16 34
2011 EC-06 50 30 0 10 10 0 0 80 20 10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 41 21 38 29
2017 EC-06 20 20 60 10
2014 EC 32 18 50 22
2011 EC 35 24 41 34
2011 EC-06 40 30 30 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 17 0 58 9 17 0 12
2011 EC 0 0 42 33 9999 25 12
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 44 8 10 0 0 0 82 10 29
2017 EC-06 50 40 10 0 0 0 0 90 0 10
2014 EC 45 50 0 0 5 0 0 95 5 22
2011 EC 24 41 15 9 12 0 0 65 21 34
2011 EC-06 40 20 10 0 30 0 0 60 30 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 38 3 17 0 0 0 80 17 29
2017 EC-06 40 30 10 20 0 0 0 70 20 10
2014 EC 36 41 18 0 5 0 0 77 5 22
2011 EC 18 36 12 18 15 0 0 55 33 33
2011 EC-06 10 40 10 10 30 0 0 50 40 10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 27 44 14 3 0 0 18 38 29
2017 EC-06 20 30 30 20 0 0 0 20 50 10
2014 EC 9 23 45 14 9 0 0 23 32 22
2011 EC 26 21 41 6 6 0 0 12 47 34
2011 EC-06 40 10 40 10 0 0 0 10 50 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 25 41 17 14 0 3 32 26 29
2017 EC-06 0 30 50 10 10 0 0 20 30 10
2014 EC 5 14 32 27 18 5 0 48 19 22
2011 EC 15 15 26 35 9 0 0 44 29 34
2011 EC-06 30 0 10 60 0 0 0 60 30 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 38 24 24 7 0 0 31 45 29
2017 EC-06 0 40 30 30 0 0 0 30 40 10
2014 EC 9 36 36 9 9 0 0 18 45 22
2011 EC 21 29 26 18 6 0 0 24 50 34
2011 EC-06 40 20 30 10 0 0 0 10 60 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 13 44 28 3 0 0 31 25 29
2017 EC-06 10 20 40 20 10 0 0 30 30 10
2014 EC 5 18 50 14 14 0 0 27 23 22
2011 EC 12 15 38 29 6 0 0 35 26 34
2011 EC-06 20 0 40 40 0 0 0 40 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 35 27 24 3 0 0 27 46 29
2017 EC-06 10 50 20 20 0 0 0 20 60 10
2014 EC 14 18 45 14 9 0 0 23 32 22
2011 EC 18 12 38 18 9 3 3 28 31 34
2011 EC-06 10 0 60 20 0 10 0 22 11 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 20 31 35 14 0 0 48 20 29
2017 EC-06 0 20 50 20 10 0 0 30 20 10
2014 EC 0 14 45 14 23 0 5 38 14 22
2011 EC 12 9 35 29 12 0 3 42 21 34
2011 EC-06 10 0 20 60 0 0 10 67 11 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 27 39 13 3 3 3 18 40 29
2017 EC-06 20 20 30 30 0 0 0 30 40 10
2014 EC 9 27 36 18 9 0 0 27 36 22

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 26 10 4 7 0 0 78 11 28
2017 EC-06 50 30 20 0 0 0 0 80 0 10
2014 EC 45 41 5 5 0 5 0 90 5 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 25 4 3 0 0 0 93 3 29
2017 EC-06 60 40 0 0 0 0 0 100 0 10
2014 EC 55 41 5 0 0 0 0 95 0 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 34 11 8 3 0 0 78 11 29
2017 EC-06 30 50 0 10 10 0 0 80 20 10
2014 EC 27 41 23 0 5 5 0 71 5 22

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 49 3 8 0 0 0 89 8 29
2017 EC-06 40 60 0 0 0 0 0 100 0 10
2014 EC 41 45 9 0 0 5 0 90 0 22
2011 EC 30 48 6 6 9 0 0 79 15 33
2011 EC-06 30 50 0 0 20 0 0 80 20 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 32 0 0 0 0 0 100 0 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 55 45 0 0 0 0 0 100 0 22
2011 EC 48 30 9 0 12 0 0 79 12 33
2011 EC-06 50 30 0 0 20 0 0 80 20 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 27 11 0 7 0 4 81 8 27
2017 EC-06 40 30 20 0 0 0 10 78 0 10
2014 EC 32 50 9 5 0 5 0 86 5 22

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 68 32 0 0 0 0 0 100 0 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10
2014 EC 55 36 9 0 0 0 0 91 0 22
2011 EC 42 42 0 9 6 0 0 85 15 33
2011 EC-06 60 20 0 10 10 0 0 80 20 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 45 10 7 0 3 0 82 7 29
2017 EC-06 50 30 10 10 0 0 0 80 10 10
2014 EC 62 33 0 5 0 0 0 95 5 21
2011 EC 42 33 15 6 3 0 0 76 9 33
2011 EC-06 40 40 10 0 10 0 0 80 10 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 27 51 8 11 0 3 0 81 11 29
2017 EC-06 40 60 0 0 0 0 0 100 0 10
2014 EC 59 36 5 0 0 0 0 95 0 22
2011 EC 42 55 0 3 0 0 0 97 3 33
2011 EC-06 50 40 0 10 0 0 0 90 10 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 27 18 17 8 17 0 49 29 29
2017 EC-06 0 20 30 40 0 10 0 22 44 10
2014 EC 23 18 18 23 14 5 0 43 38 22
2011 EC 21 12 24 15 18 9 0 37 37 33
2011 EC-06 0 20 30 10 20 20 0 25 38 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 42 0 3 0 0 0 97 3 29
2017 EC-06 70 30 0 0 0 0 0 100 0 10
2014 EC 41 36 5 18 0 0 0 77 18 22
2011 EC 47 38 0 3 12 0 0 85 15 34
2011 EC-06 40 30 0 0 30 0 0 70 30 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 25 7 3 4 0 0 85 8 29
2017 EC-06 90 10 0 0 0 0 0 100 0 10
2014 EC 68 32 0 0 0 0 0 100 0 22
2011 EC 50 29 3 15 3 0 0 79 18 34
2011 EC-06 40 20 10 30 0 0 0 60 30 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 25 0 0 3 0 0 97 3 29
2017 EC-06 70 30 0 0 0 0 0 100 0 10
2014 EC 41 45 0 9 5 0 0 86 14 22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 85 15 0 0 0 0 0 100 0 29
2017 EC-06 90 10 0 0 0 0 0 100 0 10
2014 EC 95 0 0 0 0 0 5 100 0 22
2011 EC 82 6 9 0 3 0 0 88 3 34
2011 EC-06 70 10 20 0 0 0 0 80 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 79 15 0 0 0 0 7 100 0 29
2017 EC-06 90 0 0 0 0 0 10 100 0 10
2014 EC 77 14 5 0 0 0 5 95 0 22
2011 EC 82 6 6 0 6 0 0 88 6 34
2011 EC-06 70 10 20 0 0 0 0 80 0 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 78 12 0 0 3 0 7 96 4 28
2017 EC-06 80 0 0 0 0 0 20 100 0 10
2014 EC 82 0 9 0 0 0 9 90 0 22
2011 EC 65 15 12 0 3 3 3 84 3 34
2011 EC-06 70 10 20 0 0 0 0 80 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 78 8 4 0 0 0 10 96 0 29
2017 EC-06 80 0 0 0 0 0 20 100 0 10
2014 EC 77 5 5 0 0 0 14 95 0 22
2011 EC 74 15 6 3 3 0 0 88 6 34
2011 EC-06 80 10 10 0 0 0 0 90 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 75 15 7 0 0 3 0 93 0 29
2017 EC-06 90 0 0 0 0 10 0 100 0 10
2014 EC 68 23 5 0 0 0 5 95 0 22

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 25 10 0 3 3 3 85 4 29
2017 EC-06 60 20 0 0 0 10 10 100 0 10
2014 EC 82 9 5 0 0 0 5 95 0 22
2011 EC 71 12 12 3 3 0 0 82 6 34
2011 EC-06 60 20 20 0 0 0 0 80 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 EC 0 100 22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 8 21 3 0 32 14 54 6 28
2014 EC 18 9 9 0 0 50 14 75 0 22

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 25 10 14 0 13 0 72 16 29
2017 EC-06 40 20 10 20 0 10 0 67 22 10
2014 EC 27 36 18 5 0 14 0 74 5 22
2011 EC 29 29 21 12 6 3 0 61 18 34
2011 EC-06 40 10 30 10 10 0 0 50 20 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 8 20 3 3 45 10 40 15 29
2017 EC-06 10 10 30 10 10 20 10 29 29 10
2014 EC 18 9 14 0 0 45 14 67 0 22

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 32 3 3 3 18 0 88 8 29
2017 EC-06 40 20 10 10 10 10 0 67 22 10
2014 EC 36 32 14 0 0 18 0 83 0 22
2011 EC 38 26 21 6 6 3 0 67 12 34
2011 EC-06 40 30 20 0 10 0 0 70 10 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 54 8 10 3 0 0 78 14 29
2017 EC-06 30 60 10 0 0 0 0 90 0 10
2014 EC 36 50 0 9 0 0 5 90 10 22
2011 EC 21 50 9 12 6 0 3 73 18 34
2011 EC-06 30 50 10 10 0 0 0 80 10 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 21 20 7 0 38 7 51 12 29
2017 EC-06 10 20 20 20 0 30 0 43 29 10
2014 EC 5 14 14 5 0 59 5 50 13 22
2011 EC 9 6 21 6 9 42 6 29 29 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 30 12 4 3 3 0 80 8 29
2017 EC-06 40 50 10 0 0 0 0 90 0 10
2014 EC 36 41 14 0 0 5 5 85 0 22
2011 EC 29 35 12 3 6 12 3 76 10 34
2011 EC-06 30 40 20 10 0 0 0 70 10 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 35 8 3 0 20 0 86 4 29
2017 EC-06 30 30 10 10 0 20 0 75 13 10
2014 EC 32 45 5 5 5 5 5 85 10 22
2011 EC 26 26 18 6 9 12 3 62 17 34
2011 EC-06 30 30 30 0 10 0 0 60 10 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 28 7 3 3 0 0 86 7 29
2017 EC-06 40 50 10 0 0 0 0 90 0 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 22 10 7 3 0 0 80 10 29
2017 EC-06 40 20 30 10 0 0 0 60 10 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 41 11 15 0 0 0 74 15 29
2017 EC-06 30 50 10 10 0 0 0 80 10 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 46 7 7 3 3 0 82 10 29
2017 EC-06 40 40 0 20 0 0 0 80 20 10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 34 8 3 0 0 0 89 3 29
2017 EC-06 50 50 0 0 0 0 0 100 0 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 32 28 10 13 0 0 49 23 28
2017 EC-06 30 40 20 10 0 0 0 70 10 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 34 17 24 11 0 0 48 36 29
2017 EC-06 30 30 20 20 0 0 0 60 20 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 34 7 30 12 0 0 51 42 29
2017 EC-06 10 40 20 30 0 0 0 50 30 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 24 7 18 8 0 3 67 26 29
2017 EC-06 60 30 0 10 0 0 0 90 10 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 13 34 30 18 4 0 0 47 22 29
2017 EC-06 20 40 20 20 0 0 0 60 20 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 24 27 15 7 0 0 51 21 29
2017 EC-06 20 40 20 20 0 0 0 60 20 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 34 20 25 7 0 0 48 32 29
2017 EC-06 0 50 20 20 10 0 0 50 30 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 17 27 18 10 0 0 44 28 29
2017 EC-06 30 20 30 10 10 0 0 50 20 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 35 30 15 3 0 0 52 18 29
2017 EC-06 20 40 30 10 0 0 0 60 10 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 62 20 15 0 3 0 0 82 3 29
2017 EC-06 60 40 0 0 0 0 0 100 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 79 7 8 3 0 0 3 88 3 29
2017 EC-06 70 20 0 10 0 0 0 90 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 34 11 0 0 0 3 88 0 29
2017 EC-06 40 60 0 0 0 0 0 100 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 24 8 3 7 0 3 81 10 29
2017 EC-06 40 50 0 10 0 0 0 90 10 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 62 15 0 0 0 0 24 100 0 29
2017 EC-06 70 10 0 0 0 0 20 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 18 0 0 0 0 10 100 0 29
2017 EC-06 70 10 0 0 0 0 20 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 18 11 3 0 3 7 84 4 29
2017 EC-06 80 0 10 0 0 0 10 89 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 42 21 0 0 0 3 78 0 29
2017 EC-06 50 40 10 0 0 0 0 90 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 44 41 11 0 0 0 48 11 29
2017 EC-06 0 50 50 0 0 0 0 50 0 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 10 59 24 0 0 0 24 18 29
2017 EC-06 10 10 50 30 0 0 0 30 20 10
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 65 20 5 3 0 7 0 70 30 29
2017 EC-06 90 10 0 0 0 0 0 90 10 10
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