2017 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 44 6 6 3 0 0 85 9 263
2017 Part-time 42 49 0 0 9 0 0 91 9 10
2014 Full-time 36 45 6 7 6 0 0 81 13 244
2014 Part-time 19 51 11 10 9 0 0 70 19 10
2008 Full-time 37 38 11 10 4 0 0 75 14 357
2008 Part-time 46 31 8 15 0 0 0 77 15 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 9 7 3 0 0 82 10 263
2017 Part-time 73 18 9 0 0 0 0 91 0 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 33 6 3 1 0 0 90 4 262
2017 Part-time 62 29 0 9 0 0 0 91 9 10
2014 Full-time 61 28 6 3 2 0 0 89 5 243
2014 Part-time 39 41 0 10 9 0 0 81 19 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 37 7 4 3 0 0 86 7 261
2017 Part-time 60 31 0 9 0 0 0 91 9 10
2014 Full-time 48 33 7 8 4 0 0 81 11 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10
2008 Full-time 40 41 9 7 2 1 0 81 9 358
2008 Part-time 46 38 0 15 0 0 0 85 15 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 29 6 4 2 1 0 88 6 262
2017 Part-time 91 9 0 0 0 0 0 100 0 10
2014 Full-time 44 32 13 7 4 0 0 76 11 244
2014 Part-time 30 50 0 10 9 0 0 80 20 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 34 6 4 2 1 0 88 6 262
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 45 31 13 7 4 0 0 77 11 244
2014 Part-time 30 60 0 0 9 0 0 91 9 10
2008 Full-time 38 35 11 9 6 1 0 74 15 360
2008 Part-time 62 23 0 15 0 0 0 85 15 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 29 14 7 4 2 0 73 12 262
2017 Part-time 71 9 0 9 0 11 0 90 10 10
2014 Full-time 35 23 14 13 10 4 1 61 25 244
2014 Part-time 40 40 0 10 9 0 0 80 20 10
2008 Full-time 31 27 13 15 9 4 1 61 25 360
2008 Part-time 38 31 8 0 15 8 0 75 17 13
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 29 5 6 1 1 1 88 7 263
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 55 28 6 4 3 2 1 86 7 244
2014 Part-time 70 21 0 0 9 0 0 91 9 10
2008 Full-time 47 27 10 8 5 1 1 76 14 359
2008 Part-time 62 23 0 8 8 0 0 85 15 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 31 5 6 2 1 1 87 8 263
2017 Part-time 62 17 11 9 0 0 0 80 9 10
2014 Full-time 57 31 4 4 4 0 0 88 8 244
2014 Part-time 70 10 0 11 9 0 0 80 20 10
2008 Full-time 44 29 9 11 6 1 1 75 16 360
2008 Part-time 54 31 0 15 0 0 0 85 15 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 23 8 5 3 0 1 85 7 262
2017 Part-time 82 9 0 9 0 0 0 91 9 10
2014 Full-time 59 25 7 6 3 0 0 84 9 243
2014 Part-time 80 10 0 0 9 0 0 91 9 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 40 8 8 2 3 0 82 10 262
2017 Part-time 64 18 18 0 0 0 0 82 0 10
2014 Full-time 36 37 9 11 4 3 0 75 15 244
2014 Part-time 10 40 20 20 0 9 0 56 22 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 38 9 7 3 0 0 81 10 262
2017 Part-time 65 18 9 9 0 0 0 83 9 10
2014 Full-time 33 36 14 12 5 0 0 70 17 244
2014 Part-time 10 50 20 10 9 0 0 60 20 10
2008 Full-time 32 32 11 13 10 2 0 65 23 360
2008 Part-time 8 54 0 15 15 0 8 67 33 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 36 13 14 6 5 0 66 20 260
2017 Part-time 45 17 0 9 18 11 0 70 30 10
2014 Full-time 25 37 15 15 5 3 0 64 21 244
2014 Part-time 10 19 10 41 10 9 0 32 57 10
2008 Full-time 20 38 12 17 8 4 0 60 27 360
2008 Part-time 8 54 8 23 0 0 8 67 25 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 32 10 11 4 3 0 75 15 262
2017 Part-time 56 17 0 27 0 0 0 73 27 10
2014 Full-time 32 35 15 8 6 3 0 70 15 243
2014 Part-time 10 39 10 10 30 0 0 49 41 10
2008 Full-time 32 31 10 10 11 5 0 67 23 360
2008 Part-time 8 46 15 23 0 0 8 58 25 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 39 14 12 6 2 0 67 19 261
2017 Part-time 54 17 0 9 9 11 0 80 20 10
2014 Full-time 25 41 14 12 6 2 0 68 18 244
2014 Part-time 0 49 10 21 20 0 0 49 41 10
2008 Full-time 21 40 12 16 9 1 0 63 25 360
2008 Part-time 8 69 8 15 0 0 0 77 15 13
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 39 11 9 2 0 0 77 11 263
2017 Part-time 62 11 9 18 0 0 0 73 18 10
2014 Full-time 39 34 13 9 5 0 0 73 14 244
2014 Part-time 50 20 21 0 9 0 0 70 9 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 43 9 9 1 0 0 81 10 263
2017 Part-time 42 47 11 0 0 0 0 89 0 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 25 15 12 5 17 3 61 21 261
2017 Part-time 22 26 0 9 0 43 0 85 15 10
2014 Full-time 22 27 15 11 5 15 4 62 20 244
2014 Part-time 20 50 0 0 9 11 10 88 12 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 32 5 9 1 0 1 85 10 263
2017 Part-time 37 63 0 0 0 0 0 100 0 10
2014 Full-time 53 33 7 3 3 0 0 87 6 244
2014 Part-time 59 21 10 0 9 0 0 80 9 10
2008 Full-time 39 32 13 8 8 0 1 71 16 360
2008 Part-time 23 54 0 15 8 0 0 77 23 13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 23 12 6 2 1 6 78 9 79
2014 Full-time 48 27 4 7 3 1 10 84 11 71

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 33 8 5 1 1 1 85 6 261
2017 Part-time 62 18 9 0 0 11 0 90 0 10
2014 Full-time 50 33 7 6 2 0 2 85 8 244
2014 Part-time 61 30 0 0 9 0 0 91 9 10
2008 Full-time 46 33 7 9 4 1 0 80 13 360
2008 Part-time 38 46 8 8 0 0 0 85 8 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 27 9 6 3 9 0 81 10 261
2017 Part-time 42 27 9 0 0 22 0 89 0 10
2014 Full-time 45 28 10 5 4 6 2 79 10 244
2014 Part-time 50 30 0 0 9 10 0 89 11 10
2008 Full-time 39 28 10 8 7 7 0 73 16 359
2008 Part-time 31 23 8 8 8 15 8 70 20 13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 36 9 11 3 0 0 77 14 263
2017 Part-time 40 33 18 0 9 0 0 73 9 10
2014 Full-time 31 45 9 10 5 0 0 76 15 243
2014 Part-time 10 49 10 21 9 0 0 59 30 10
2008 Full-time 34 43 11 6 4 1 1 79 10 360
2008 Part-time 31 31 23 15 0 0 0 62 15 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 39 6 5 3 0 0 87 7 263
2017 Part-time 51 31 9 0 9 0 0 82 9 10
2014 Full-time 42 40 10 5 4 0 0 82 9 244
2014 Part-time 29 52 0 10 9 0 0 81 19 10
2008 Full-time 38 41 9 8 3 0 0 79 11 360
2008 Part-time 38 31 23 8 0 0 0 69 8 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 36 4 4 1 0 0 90 6 263
2017 Part-time 51 28 0 20 0 0 0 80 20 10
2014 Full-time 48 36 7 5 4 0 0 84 9 244
2014 Part-time 29 51 0 10 9 0 0 80 20 10
2008 Full-time 46 36 7 8 3 0 0 83 10 360
2008 Part-time 38 38 8 0 15 0 0 77 15 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 9 11 3 2 0 77 14 262
2017 Part-time 51 11 9 9 9 0 11 70 20 10
2014 Full-time 29 36 16 11 6 1 0 67 17 244
2014 Part-time 20 40 20 11 9 0 0 59 20 10
2008 Full-time 31 34 10 11 11 2 0 67 23 360
2008 Part-time 31 46 0 0 15 0 8 83 17 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 32 10 18 15 4 3 54 36 261
2017 Part-time 40 20 9 0 9 11 11 77 12 10
2014 Full-time 19 23 13 20 20 2 2 44 42 244
2014 Part-time 10 9 11 50 9 0 10 22 66 10
2008 Full-time 13 26 12 18 29 2 1 40 48 360
2008 Part-time 8 38 23 0 23 0 8 50 25 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 39 11 9 2 0 1 78 10 262
2017 Part-time 40 60 0 0 0 0 0 100 0 10
2014 Full-time 30 43 11 11 5 0 0 73 16 244
2014 Part-time 30 30 10 20 9 0 0 60 29 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 34 9 8 1 0 0 81 9 262
2017 Part-time 53 36 11 0 0 0 0 89 0 10
2014 Full-time 38 38 9 9 6 0 0 76 15 244
2014 Part-time 29 40 21 0 9 0 0 70 9 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 38 10 6 1 0 0 83 6 261
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 43 33 11 8 5 0 0 75 14 244
2014 Part-time 50 20 10 11 9 0 0 70 20 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 42 11 6 3 2 0 79 10 262
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 29 9 6 2 1 0 83 8 261
2017 Part-time 53 18 20 9 0 0 0 71 9 10
2014 Full-time 43 37 8 9 3 0 0 80 12 243
2014 Part-time 71 29 0 0 0 0 0 100 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 24 10 12 8 3 9 65 23 263
2017 Part-time 33 9 8 29 0 9 11 54 36 10
2014 Full-time 30 23 9 15 13 0 9 58 31 244
2014 Part-time 30 30 20 0 20 0 0 61 20 10
2008 Full-time 24 23 11 15 18 2 7 51 36 359
2008 Part-time 31 23 0 8 15 0 23 70 30 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 44 15 4 3 0 0 78 7 262
2017 Part-time 83 17 0 0 0 0 0 100 0 10
2014 Full-time 35 38 18 7 2 0 1 73 9 244
2014 Part-time 40 51 0 0 0 9 0 100 0 10
2008 Full-time 30 33 23 8 6 0 0 63 14 359
2008 Part-time 38 38 23 0 0 0 0 77 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 25 5 7 2 2 3 86 10 262
2017 Part-time 73 18 0 0 9 0 0 91 9 10
2014 Full-time 51 23 7 6 6 2 5 80 13 243
2014 Part-time 80 0 10 0 9 0 0 80 9 10

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 26 40 34 263
2017 Part-time 49 20 31 10
2014 Full-time 31 35 35 244
2014 Part-time 40 49 11 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 18 10 37 16 16 4 69
2014 Full-time 16 12 37 16 9999 19 75
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 36 8 5 1 0 0 86 6 263
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 51 38 7 2 2 0 0 89 4 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10
2008 Full-time 46 36 8 6 3 0 0 82 9 359
2008 Part-time 31 54 0 15 0 0 0 85 15 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 44 9 8 0 0 0 83 8 261
2014 Full-time 45 37 10 5 3 0 0 82 8 244
2014 Part-time 20 61 0 10 9 0 0 80 20 10

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 41 17 8 1 1 26 32 262
2017 Part-time 18 9 0 22 40 0 11 70 30 10
2014 Full-time 12 22 41 16 8 0 2 25 34 243
2014 Part-time 9 20 51 0 19 0 0 19 30 10
2008 Full-time 10 24 36 21 6 1 2 28 35 359
2008 Part-time 8 8 54 8 15 0 8 25 17 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 4 11 29 28 24 2 2 54 16 263
2017 Part-time 9 0 18 20 42 0 11 70 10 10
2014 Full-time 7 12 29 31 16 2 3 49 20 241
2014 Part-time 20 30 30 11 9 0 0 20 50 10
2008 Full-time 6 15 26 34 14 1 3 50 22 360
2008 Part-time 8 0 31 15 31 8 8 55 9 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 26 27 18 11 1 0 30 43 262
2017 Part-time 9 20 29 11 20 0 11 35 33 10
2014 Full-time 20 21 31 17 7 1 3 25 43 243
2014 Part-time 51 10 10 20 9 0 0 29 61 10
2008 Full-time 23 23 27 17 6 1 4 24 47 360
2008 Part-time 15 31 15 15 8 8 8 27 55 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 17 40 22 11 0 0 33 27 263
2017 Part-time 0 9 26 20 45 0 0 65 9 10
2014 Full-time 7 21 41 18 10 1 1 29 29 242
2014 Part-time 11 0 41 29 19 0 0 48 11 10
2008 Full-time 7 16 38 26 11 1 1 37 24 358
2008 Part-time 0 15 38 23 15 0 8 42 17 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 25 31 18 11 2 2 30 38 262
2017 Part-time 0 9 26 22 22 0 20 56 11 10
2014 Full-time 22 29 30 11 5 1 2 17 52 244
2014 Part-time 11 40 20 20 9 0 0 29 50 10
2008 Full-time 10 18 32 24 12 3 2 37 29 357
2008 Part-time 0 8 15 31 23 8 15 70 10 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 10 21 41 20 3 3 64 13 262
2017 Part-time 0 9 18 11 39 11 11 65 12 10
2014 Full-time 4 13 29 30 15 2 7 50 19 243
2014 Part-time 10 0 20 51 19 0 0 70 10 10
2008 Full-time 8 16 32 24 12 4 4 39 26 360
2008 Part-time 0 8 23 46 8 0 15 64 9 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 23 37 16 10 2 0 27 36 263
2017 Part-time 27 0 11 9 33 0 20 52 34 10
2014 Full-time 15 23 36 15 8 1 3 23 39 244
2014 Part-time 41 29 20 0 9 0 0 9 71 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 28 6 7 3 0 0 84 10 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 19 6 9 6 1 0 79 15 244
2014 Part-time 70 21 0 0 9 0 0 91 9 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 28 3 4 1 0 0 91 6 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 59 32 4 2 2 0 0 91 4 244
2014 Part-time 91 9 0 0 0 0 0 100 0 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 8 2 2 3 0 88 3 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 51 31 10 2 1 4 0 86 3 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 40 7 4 0 0 0 88 5 262
2017 Part-time 64 36 0 0 0 0 0 100 0 10
2014 Full-time 46 38 8 4 2 1 0 85 7 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 32 3 2 0 0 0 96 2 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 29 8 3 1 0 0 88 4 243
2014 Part-time 61 30 0 0 9 0 0 91 9 10
2008 Full-time 48 36 5 8 3 0 0 83 11 360
2008 Part-time 38 46 15 0 0 0 0 85 0 13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 27 9 6 4 5 4 79 11 260
2017 Part-time 53 9 9 9 0 9 11 78 12 10
2014 Full-time 40 31 11 8 3 5 2 77 12 244
2014 Part-time 50 41 0 0 9 0 0 91 9 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 33 4 1 0 2 0 95 1 262
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 58 31 6 2 1 1 0 90 4 244
2014 Part-time 51 30 10 0 0 9 0 89 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 35 6 4 1 4 0 88 5 262
2017 Part-time 22 58 11 8 0 0 0 80 8 10
2014 Full-time 58 27 7 4 2 2 1 87 6 242
2014 Part-time 61 30 0 0 0 9 0 100 0 10
2008 Full-time 36 31 9 10 10 3 0 69 21 359
2008 Part-time 15 46 8 0 15 8 8 73 18 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 34 8 6 1 4 0 84 7 262
2017 Part-time 22 29 0 18 9 22 0 66 34 10
2014 Full-time 60 30 6 2 0 2 0 92 2 244
2014 Part-time 61 9 20 0 9 0 0 70 9 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 26 16 11 11 10 1 57 25 260
2017 Part-time 53 0 9 0 9 18 11 75 13 10
2014 Full-time 25 24 15 14 12 9 2 54 29 244
2014 Part-time 30 9 30 20 0 0 10 44 22 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 36 1 4 0 0 0 95 4 263
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 47 41 2 6 3 0 0 89 9 243
2014 Part-time 70 20 0 11 0 0 0 89 11 10
2008 Full-time 50 36 4 7 3 0 0 86 10 359
2008 Part-time 69 31 0 0 0 0 0 100 0 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 28 6 7 3 0 0 83 11 263
2017 Part-time 59 41 0 0 0 0 0 100 0 10
2014 Full-time 64 27 3 2 3 0 0 91 6 243
2014 Part-time 80 20 0 0 0 0 0 100 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 27 3 2 0 0 0 94 2 262
2017 Part-time 62 20 0 0 18 0 0 82 18 10
2014 Full-time 55 36 6 3 0 0 0 91 3 244
2014 Part-time 79 10 0 0 11 0 0 89 11 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 86 9 1 1 0 1 2 98 2 263
2017 Part-time 89 11 0 0 0 0 0 100 0 10
2014 Full-time 78 14 3 0 0 2 3 96 1 243
2014 Part-time 100 0 0 0 0 0 0 100 0 10
2008 Full-time 79 14 2 0 2 1 2 96 2 358
2008 Part-time 77 15 0 0 0 0 8 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 10 2 3 1 0 3 94 4 262
2017 Part-time 78 11 0 0 11 0 0 89 11 10
2014 Full-time 77 11 5 2 1 0 4 92 3 243
2014 Part-time 91 0 0 0 9 0 0 91 9 10
2008 Full-time 79 12 3 2 1 0 2 94 4 359
2008 Part-time 62 15 8 8 0 0 8 83 8 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 74 12 2 3 3 0 6 92 6 262
2017 Part-time 78 11 0 0 11 0 0 89 11 10
2014 Full-time 74 6 8 2 1 1 7 88 4 244
2014 Part-time 91 9 0 0 0 0 0 100 0 10
2008 Full-time 68 9 8 3 4 0 9 84 8 360
2008 Part-time 62 8 15 0 0 0 15 82 0 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 80 8 1 2 2 0 7 95 4 262
2017 Part-time 80 0 0 0 20 0 0 80 20 10
2014 Full-time 75 8 4 2 3 0 9 91 5 244
2014 Part-time 80 0 10 9 0 0 0 80 9 10
2008 Full-time 76 5 6 2 2 1 10 90 4 360
2008 Part-time 77 8 0 8 0 0 8 92 8 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 20 5 3 2 1 4 90 5 262
2017 Part-time 69 11 0 9 11 0 0 80 20 10
2014 Full-time 69 14 7 2 1 0 6 89 3 243
2014 Part-time 80 10 0 9 0 0 0 91 9 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 16 6 3 1 2 4 89 4 262
2017 Part-time 80 0 0 9 0 11 0 90 10 10
2014 Full-time 72 14 6 0 2 2 4 92 2 244
2014 Part-time 70 20 10 0 0 0 0 90 0 10
2008 Full-time 74 9 8 3 1 1 4 87 4 360
2008 Part-time 62 15 8 0 0 8 8 91 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 10 90 261
2017 Part-time 0 100 10
2014 Full-time 10 90 243
2014 Part-time 0 100 10

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 26
2014 Full-time 37 24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 71 26
2014 Full-time 79 24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 24

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 26
2014 Full-time 29 24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 26
2014 Full-time 59 24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 26
2014 Full-time 46 24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 26
2014 Full-time 25 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 26
2014 Full-time 25 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 26
2014 Full-time 55 24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 26
2014 Full-time 34 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 26
2014 Full-time 0 24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 24

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 26
2014 Full-time 58 24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 Full-time 29 24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 26
2014 Full-time 38 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 26
2014 Full-time 21 24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Full-time 42 24

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 24

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 26
2014 Full-time 33 24

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 25
2014 Full-time 0 21

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 25
2014 Full-time 33 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 25
2014 Full-time 71 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25
2014 Full-time 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 25
2014 Full-time 76 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 79 21 27

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 19 15 2 2 26 7 71 7 261
2017 Part-time 42 0 0 9 0 38 11 82 18 10
2014 Full-time 24 14 15 5 3 33 6 62 13 244
2014 Part-time 30 20 20 0 9 20 0 63 12 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 28 9 4 1 11 1 85 6 262
2017 Part-time 53 9 0 9 0 29 0 87 13 10
2014 Full-time 41 27 15 7 2 8 0 74 9 244
2014 Part-time 41 20 10 0 9 20 0 75 12 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 5 95 262
2017 Part-time 0 100 10
2014 Full-time 4 96 244
2014 Part-time 0 100 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 76 12
2014 Full-time 80 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12
2014 Full-time 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 12
2014 Full-time 70 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 66 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 80 20 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 13 16 3 1 37 6 66 6 263
2017 Part-time 42 9 0 0 0 38 11 100 0 10
2014 Full-time 28 11 16 0 2 38 5 69 4 243
2014 Part-time 30 20 10 9 0 30 0 73 13 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 27 8 2 1 14 1 88 3 263
2014 Full-time 46 27 13 1 1 10 1 82 3 244
2014 Part-time 41 31 0 9 0 19 0 88 12 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 262
2014 Full-time 11 89 243

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 85 15 38
2014 Full-time 77 23 27

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 41 9 3 0 0 0 88 3 32
2014 Full-time 58 28 5 4 5 0 0 86 9 21

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 47 6 4 2 2 9 86 7 263
2017 Part-time 11 35 0 0 20 11 22 69 31 10
2014 Full-time 37 43 7 3 1 1 7 87 5 244
2014 Part-time 30 50 0 20 0 0 0 80 20 10
2008 Full-time 31 43 8 6 4 1 8 81 11 360
2008 Part-time 8 54 15 0 8 0 15 73 9 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 22 21 4 1 27 8 60 8 262
2017 Part-time 20 9 0 0 0 38 33 100 0 10
2014 Full-time 18 18 16 8 3 29 7 58 17 244
2014 Part-time 0 20 20 10 19 31 0 29 43 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 22 7 3 1 7 9 87 5 263
2017 Part-time 20 27 0 0 0 20 33 100 0 10
2014 Full-time 40 31 12 3 3 5 7 80 6 244
2014 Part-time 40 10 11 9 9 20 0 63 24 10
2008 Full-time 36 28 10 6 2 11 7 78 9 359
2008 Part-time 15 38 8 0 0 23 15 88 0 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 27 8 3 2 13 10 84 6 262
2017 Part-time 20 18 9 0 0 20 33 81 0 10
2014 Full-time 33 31 12 6 2 10 6 77 9 244
2014 Part-time 30 20 20 0 20 10 0 56 22 10
2008 Full-time 28 26 13 11 6 10 7 65 20 360
2008 Part-time 8 46 0 8 8 23 8 78 22 13
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 24 3 7 2 0 1 88 8 263
2017 Part-time 82 18 0 0 0 0 0 100 0 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 23 5 3 3 1 1 89 6 262
2017 Part-time 82 9 0 9 0 0 0 91 9 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 36 7 7 1 2 0 85 8 261
2017 Part-time 22 78 0 0 0 0 0 100 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 35 10 9 3 1 0 78 12 263
2017 Part-time 53 38 0 9 0 0 0 91 9 10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 29 13 3 3 0 0 81 7 262
2017 Part-time 80 11 9 0 0 0 0 91 0 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 31 24 19 7 0 0 50 26 262

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 31 26 15 8 0 1 51 23 263
2017 Part-time 65 35 0 0 0 0 0 100 0 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 31 20 17 9 1 0 53 27 261
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 28 13 7 3 0 4 75 11 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 33 20 11 7 0 0 62 18 261
2017 Part-time 33 20 28 18 0 0 0 54 18 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 33 23 10 6 0 0 61 16 260
2017 Part-time 73 9 9 9 0 0 0 82 9 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 33 23 17 9 1 0 51 25 259
2017 Part-time 73 9 0 0 18 0 0 82 18 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 36 22 12 7 0 0 59 19 260
2017 Part-time 51 29 11 0 9 0 0 80 9 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 39 21 12 5 0 1 61 18 260
2017 Part-time 64 27 0 0 9 0 0 91 9 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 19 10 3 2 1 0 84 6 263
2017 Part-time 51 41 0 9 0 0 0 91 9 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 8 4 3 1 1 1 91 5 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 25 7 2 1 0 1 90 3 263
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 19 9 7 2 0 1 81 10 263
2017 Part-time 82 9 9 0 0 0 0 91 0 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 14 4 1 1 0 27 93 2 263
2017 Part-time 82 0 0 0 0 0 18 100 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 18 2 2 0 0 7 95 3 263
2017 Part-time 83 17 0 0 0 0 0 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 18 10 3 2 1 1 85 5 263
2017 Part-time 40 40 20 0 0 0 0 80 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 32 14 5 2 1 1 80 6 262
2017 Part-time 65 26 9 0 0 0 0 91 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 35 39 11 3 0 0 48 13 263
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 14 46 23 7 0 0 31 23 261
2017 Part-time 0 0 17 49 33 0 0 83 0 10
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 26 9 2 4 6 1 55 45 262
2017 Part-time 80 11 0 0 0 9 0 88 12 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 106

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 106

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 106

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 106

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 106

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 106

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 14 68 9 3 2 5 104

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 19 4 1 0 2 10 94 1 110

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 7 16 7 10 8 46 28 38 110
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