2017 Public Service Employee Survey Results by Theme for Office of the Commissioner of Official Languages by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 41 40 11 6 2 0 0 81 8 44
2017 Female gender 33 56 8 2 1 0 0 89 3 79
2014 Male gender 42 38 9 6 4 0 0 81 11 45
2014 Female gender 26 48 16 6 4 0 0 74 10 103
2011 Male gender 44 35 15 6 0 0 0 79 6 45
2011 Female gender 39 37 14 3 5 0 1 78 8 85
2008 Male gender 48 35 10 3 3 0 0 84 6 31
2008 Female gender 36 32 17 12 3 0 0 68 16 90

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 52 8 9 4 0 0 79 13 44
2017 Female gender 38 35 14 6 7 0 0 73 13 79

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 53 30 15 0 2 0 0 83 2 44
2017 Female gender 43 46 10 0 1 0 0 89 1 79
2014 Male gender 55 35 6 4 0 0 0 90 4 45
2014 Female gender 51 37 11 1 0 0 0 88 1 103
2011 Male gender 60 23 13 4 0 0 0 83 4 45
2011 Female gender 57 31 10 1 1 0 0 88 2 84

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 34 15 6 2 0 0 77 8 44
2017 Female gender 44 41 8 5 2 0 0 85 7 78
2014 Male gender 53 30 11 6 0 0 0 83 6 45
2014 Female gender 34 45 13 4 4 0 0 79 8 103
2011 Male gender 49 35 11 6 0 0 0 83 6 45
2011 Female gender 43 41 9 2 3 0 1 85 6 85
2008 Male gender 48 45 3 3 0 0 0 94 3 31
2008 Female gender 42 38 10 7 2 1 0 81 9 90

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 27 17 4 4 0 0 75 8 44
2017 Female gender 48 28 13 6 4 1 0 77 10 79
2014 Male gender 48 34 13 0 4 0 0 83 4 45
2014 Female gender 45 29 12 7 5 2 0 75 12 103
2011 Male gender 38 35 9 8 8 2 0 74 17 45
2011 Female gender 35 35 17 6 5 2 0 72 10 85

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 40 35 19 2 4 0 0 75 6 44
2017 Female gender 43 34 12 6 6 0 0 77 11 79
2014 Male gender 51 26 17 4 2 0 0 76 7 45
2014 Female gender 43 34 11 8 3 1 0 77 11 103
2011 Male gender 34 38 11 11 6 0 0 72 17 44
2011 Female gender 38 38 13 6 5 1 0 77 10 85
2008 Male gender 45 19 13 16 6 0 0 65 23 31
2008 Female gender 28 44 6 14 6 2 0 74 20 90

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 41 14 6 8 0 0 73 14 44
2017 Female gender 32 23 23 7 12 2 0 57 20 79
2014 Male gender 34 27 17 17 2 0 2 62 20 45
2014 Female gender 39 18 18 14 8 4 0 59 22 103
2011 Male gender 29 37 17 8 6 2 0 68 15 45
2011 Female gender 36 23 15 15 6 6 0 62 22 85
2008 Male gender 26 23 16 16 13 6 0 52 31 31
2008 Female gender 24 31 13 13 10 7 1 60 25 90
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 34 11 8 0 2 0 81 8 44
2017 Female gender 45 39 8 6 2 0 0 84 8 79
2014 Male gender 44 26 20 2 2 4 2 75 4 45
2014 Female gender 44 33 7 8 3 5 0 81 11 103
2011 Male gender 42 35 8 13 2 0 0 77 15 45
2011 Female gender 59 19 15 3 1 2 0 80 5 84
2008 Male gender 39 29 13 10 10 0 0 68 19 31
2008 Female gender 38 30 10 12 6 4 0 71 19 90

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 51 29 15 4 2 0 0 79 6 44
2017 Female gender 48 35 10 5 3 0 0 82 8 79
2014 Male gender 44 35 9 8 2 0 2 80 11 45
2014 Female gender 46 32 5 8 6 3 0 81 14 103
2011 Male gender 38 42 6 15 0 0 0 79 15 45
2011 Female gender 48 35 11 6 0 0 0 83 6 85
2008 Male gender 48 26 13 6 6 0 0 74 13 31
2008 Female gender 34 32 10 17 6 1 0 67 22 90

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 23 13 6 2 0 0 79 8 44
2017 Female gender 55 28 8 5 5 0 0 83 9 79
2014 Male gender 50 28 7 8 4 0 2 80 13 45
2014 Female gender 49 26 11 8 4 2 0 77 12 103

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 31 24 27 10 2 7 0 59 13 44
2017 Female gender 39 39 12 7 1 2 0 80 8 79
2014 Male gender 42 28 15 8 4 2 0 71 13 45
2014 Female gender 30 41 14 8 4 4 0 74 12 103
2011 Male gender 27 46 11 6 8 0 2 74 15 45
2011 Female gender 23 46 20 6 1 4 0 72 7 85

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 24 33 12 2 5 0 51 14 44
2017 Female gender 34 30 25 7 3 0 0 65 10 79
2014 Male gender 42 30 11 12 4 0 0 72 17 45
2014 Female gender 30 45 14 5 6 0 0 75 11 103
2011 Male gender 25 37 19 11 8 0 0 62 19 45
2011 Female gender 31 41 15 10 1 2 0 73 12 85
2008 Male gender 29 29 19 13 6 0 3 60 20 31
2008 Female gender 24 37 14 11 9 2 2 64 21 90

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 21 28 21 6 7 0 41 29 44
2017 Female gender 28 34 20 13 3 2 0 63 16 79
2014 Male gender 29 30 21 15 2 2 0 61 17 45
2014 Female gender 22 38 23 10 3 3 1 62 13 103
2011 Male gender 12 48 25 9 6 0 0 60 15 45
2011 Female gender 18 40 22 14 3 1 1 59 18 84
2008 Male gender 16 23 23 16 13 6 3 43 32 31
2008 Female gender 10 38 18 18 9 4 2 52 29 89

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 26 28 11 4 7 0 54 16 44
2017 Female gender 28 37 22 10 2 1 0 65 13 79
2014 Male gender 42 28 15 8 7 0 0 70 15 45
2014 Female gender 30 47 11 5 3 5 0 80 8 103
2011 Male gender 31 43 11 6 6 2 0 76 13 45
2011 Female gender 28 36 17 11 3 5 0 67 15 84
2008 Male gender 32 26 13 10 10 6 3 64 21 31
2008 Female gender 30 34 16 6 4 9 1 72 11 90

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 36 22 6 6 5 0 64 12 44
2017 Female gender 28 38 18 11 3 1 0 67 15 79
2014 Male gender 31 37 19 9 2 2 0 69 11 45
2014 Female gender 29 40 17 11 3 1 0 69 14 103
2011 Male gender 21 46 17 11 4 2 0 68 15 45
2011 Female gender 15 49 17 13 5 2 0 65 18 84
2008 Male gender 16 35 26 19 3 0 0 52 23 31
2008 Female gender 14 46 13 17 9 1 0 61 26 90
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 35 15 10 4 0 0 71 14 44
2017 Female gender 41 32 11 10 6 0 0 73 16 79
2014 Male gender 29 43 17 6 2 2 0 74 9 45
2014 Female gender 42 28 17 8 5 0 0 70 13 103
2011 Male gender 23 38 10 10 16 2 0 62 27 45
2011 Female gender 36 38 16 6 5 0 0 74 10 85

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 46 21 4 0 0 0 75 4 44
2017 Female gender 40 44 6 9 1 0 0 84 11 79

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 8 35 17 17 4 17 2 54 26 44
2017 Female gender 19 32 17 9 5 12 6 62 17 79
2014 Male gender 21 23 21 17 2 15 0 51 23 45
2014 Female gender 18 17 19 19 7 12 9 43 32 103

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 35 13 6 0 2 0 81 6 44
2017 Female gender 41 39 7 10 2 0 0 80 13 79
2014 Male gender 46 33 9 2 6 0 4 82 9 45
2014 Female gender 48 31 6 10 4 1 0 80 14 103
2011 Male gender 42 31 13 15 0 0 0 73 15 45
2011 Female gender 46 31 17 6 0 0 0 77 6 85
2008 Male gender 39 29 10 13 10 0 0 68 23 31
2008 Female gender 28 34 11 18 6 2 1 64 24 90

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 32 17 7 0 0 0 76 7 13
2017 Female gender 32 45 4 4 4 0 10 86 9 23
2014 Male gender 55 35 0 5 0 5 0 94 6 18
2014 Female gender 31 35 3 13 3 3 10 77 19 29

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 31 20 8 2 0 2 69 11 44
2017 Female gender 48 40 8 4 0 0 0 87 4 79
2014 Male gender 31 45 15 6 0 0 2 78 6 45
2014 Female gender 38 40 8 9 3 2 0 80 12 103
2011 Male gender 34 41 4 11 8 2 0 76 20 45
2011 Female gender 41 33 10 13 1 1 1 75 14 85
2008 Male gender 26 35 19 19 0 0 0 61 19 31
2008 Female gender 32 42 11 7 4 3 0 77 11 90

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 25 17 4 4 15 2 70 9 44
2017 Female gender 40 27 13 7 2 11 0 75 10 79
2014 Male gender 33 24 29 10 0 2 2 59 11 45
2014 Female gender 39 26 14 9 3 7 2 72 13 103
2011 Male gender 33 29 13 10 13 2 0 64 23 45
2011 Female gender 42 28 8 10 5 7 0 75 16 85
2008 Male gender 35 26 13 23 3 0 0 61 26 31
2008 Female gender 32 29 10 10 9 7 3 68 21 90

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 32 51 10 6 0 0 0 84 6 44
2017 Female gender 43 33 10 12 2 0 0 76 14 79
2014 Male gender 51 34 11 2 2 0 0 85 4 45
2014 Female gender 45 36 10 6 3 0 0 81 9 103
2011 Male gender 30 34 20 13 2 0 2 65 15 45
2011 Female gender 39 47 7 3 2 0 1 87 6 85
2008 Male gender 32 42 10 16 0 0 0 74 16 31
2008 Female gender 37 29 16 13 6 0 0 66 19 90

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 41 15 2 6 0 0 77 8 44
2017 Female gender 42 41 10 5 2 0 0 83 7 79
2014 Male gender 57 26 13 4 0 0 0 83 4 45
2014 Female gender 34 40 14 5 7 0 0 74 12 103
2011 Male gender 48 29 16 4 2 0 0 78 6 45
2011 Female gender 46 33 12 5 3 0 1 80 8 85
2008 Male gender 61 26 13 0 0 0 0 87 0 31
2008 Female gender 37 40 10 11 2 0 0 77 13 90

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 39 9 2 4 0 0 85 6 44
2017 Female gender 43 47 4 6 0 0 0 90 6 79
2014 Male gender 61 22 10 7 0 0 0 83 7 45
2014 Female gender 47 38 7 8 0 0 0 85 8 102
2011 Male gender 46 30 0 13 12 0 0 76 24 45
2011 Female gender 51 34 6 7 1 1 0 86 8 85
2008 Male gender 58 35 3 3 0 0 0 94 3 31
2008 Female gender 46 36 10 4 4 0 0 81 9 90

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 27 23 10 2 2 0 64 12 44
2017 Female gender 35 30 14 15 6 0 0 65 21 79
2014 Male gender 33 39 13 9 2 2 2 76 11 45
2014 Female gender 42 33 12 5 5 3 1 78 10 103
2011 Male gender 25 32 18 8 8 8 0 62 18 45
2011 Female gender 31 42 9 10 6 1 0 74 16 84
2008 Male gender 13 58 6 16 6 0 0 71 23 31
2008 Female gender 27 36 17 11 6 3 1 65 17 90

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 24 19 8 16 7 2 52 27 44
2017 Female gender 18 28 12 27 11 1 2 48 40 79
2014 Male gender 27 22 13 21 15 0 2 50 37 45
2014 Female gender 18 15 16 22 20 3 6 37 46 103
2011 Male gender 15 19 19 12 27 4 5 36 43 45
2011 Female gender 13 22 17 25 14 0 9 38 43 85
2008 Male gender 23 29 19 16 6 3 3 55 24 31
2008 Female gender 12 26 22 19 13 4 2 41 35 89

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 34 39 21 6 0 0 0 73 6 44
2017 Female gender 40 39 10 10 1 0 0 79 11 79
2014 Male gender 42 41 2 11 4 0 0 83 15 45
2014 Female gender 32 44 13 9 2 1 0 76 11 103
2011 Male gender 40 35 17 0 6 2 0 76 6 45
2011 Female gender 41 40 14 2 2 0 0 81 5 84

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 33 40 19 6 2 0 0 73 8 44
2017 Female gender 39 44 8 5 4 0 0 83 9 79
2014 Male gender 37 41 7 15 0 0 0 78 15 45
2014 Female gender 40 40 12 5 2 1 0 81 7 103

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 56 17 2 0 0 0 81 2 44
2017 Female gender 42 40 9 6 2 0 1 82 8 79
2014 Male gender 42 43 11 0 2 0 2 87 2 45
2014 Female gender 44 32 13 8 2 1 0 77 10 103
2011 Male gender 38 37 17 4 4 0 0 75 8 45
2011 Female gender 40 47 8 3 1 0 0 87 5 84

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 35 24 10 0 7 0 63 11 43
2017 Female gender 36 35 13 9 4 3 0 74 13 79

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 34 9 2 2 0 9 86 4 44
2017 Female gender 56 29 11 2 1 0 0 86 4 79
2014 Male gender 53 30 9 4 2 0 2 85 6 45
2014 Female gender 50 36 5 6 2 0 1 87 8 103
2011 Male gender 32 36 11 2 14 2 4 72 17 45
2011 Female gender 53 33 11 1 1 1 0 87 2 85

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 19 15 4 9 7 17 63 17 44
2017 Female gender 35 31 10 2 11 0 11 74 15 79
2014 Male gender 23 19 13 10 2 7 25 62 19 45
2014 Female gender 42 17 13 4 8 4 14 70 14 103
2011 Male gender 34 23 11 4 14 0 15 66 21 45
2011 Female gender 53 21 4 8 1 2 11 85 11 85
2008 Male gender 39 16 0 13 13 6 13 68 32 31
2008 Female gender 50 19 7 6 0 4 14 85 7 90

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 56 13 8 2 0 0 77 10 44
2017 Female gender 40 26 22 4 6 0 1 67 10 79
2014 Male gender 32 32 19 8 2 0 6 68 11 45
2014 Female gender 39 38 14 3 5 1 0 78 8 103
2011 Male gender 39 29 17 13 2 0 0 68 15 45
2011 Female gender 39 24 16 14 7 0 0 63 21 85
2008 Male gender 7 37 23 20 13 0 0 43 33 30
2008 Female gender 24 31 21 14 8 0 1 56 22 90

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 56 29 9 2 0 0 4 89 2 44
2017 Female gender 66 21 6 3 0 0 4 91 4 79
2014 Male gender 62 19 9 4 2 0 4 84 7 45
2014 Female gender 61 22 6 3 4 3 2 87 7 103
2011 Male gender 42 29 6 4 10 2 7 78 15 45
2011 Female gender 63 21 4 6 1 1 3 89 7 84

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Male gender 43 26 31 44
2017 Female gender 33 34 33 79
2014 Male gender 35 33 32 45
2014 Female gender 34 34 32 103
2011 Male gender 43 32 25 45
2011 Female gender 31 32 36 85

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Male gender 21 9 61 4 5 0 20
2017 Female gender 0 20 62 3 12 3 28
2014 Male gender 25 19 44 6 9999 6 16
2014 Female gender 23 6 48 6 9999 17 35
2011 Male gender 28 14 49 5 9999 5 18
2011 Female gender 16 8 68 0 9999 8 26
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 47 9 2 0 0 0 89 2 44
2017 Female gender 48 34 11 6 1 0 0 82 7 79
2014 Male gender 49 38 11 2 0 0 0 87 2 45
2014 Female gender 50 37 9 2 1 1 0 88 3 102
2011 Male gender 60 32 2 6 0 0 0 92 6 45
2011 Female gender 47 39 12 0 2 0 0 86 2 85
2008 Male gender 68 23 0 10 0 0 0 90 10 31
2008 Female gender 43 33 13 7 3 0 0 77 10 90

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 33 24 8 0 0 0 68 8 44
2017 Female gender 36 42 12 7 2 1 0 79 9 78
2014 Male gender 42 39 13 4 0 2 0 82 4 45
2014 Female gender 46 40 7 4 1 2 0 88 5 103
2011 Male gender 43 38 13 2 2 0 2 83 4 45
2011 Female gender 34 47 10 8 1 0 0 81 9 85

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 2 14 38 38 8 0 0 46 16 44
2017 Female gender 3 23 28 33 8 0 5 43 27 79
2014 Male gender 2 14 32 36 11 2 2 49 17 45
2014 Female gender 4 18 40 23 12 2 1 37 22 103
2011 Male gender 0 37 37 22 4 0 0 27 37 43
2011 Female gender 5 22 37 23 9 1 4 33 28 85
2008 Male gender 3 42 35 16 3 0 0 19 45 31
2008 Female gender 12 31 34 18 2 0 2 20 44 90

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 18 45 23 8 2 0 32 22 44
2017 Female gender 11 18 26 20 20 1 4 42 30 79
2014 Male gender 4 9 13 49 21 2 2 73 13 45
2014 Female gender 2 11 29 27 23 4 4 54 14 103
2011 Male gender 2 29 34 13 17 4 0 32 33 44
2011 Female gender 9 17 37 14 17 3 2 33 28 85
2008 Male gender 16 23 26 29 6 0 0 35 39 31
2008 Female gender 23 24 21 16 8 7 1 25 52 90

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 16 38 17 12 0 0 30 32 44
2017 Female gender 15 23 25 24 10 1 2 35 39 78
2014 Male gender 13 28 21 25 13 0 0 37 42 45
2014 Female gender 10 21 28 24 12 3 2 38 32 103
2011 Male gender 7 29 29 15 20 0 0 35 36 43
2011 Female gender 3 19 29 23 22 0 4 47 24 85
2008 Male gender 6 39 29 16 10 0 0 26 45 31
2008 Female gender 22 26 24 16 7 1 4 24 51 90

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 2 18 39 27 15 0 0 41 20 44
2017 Female gender 5 10 29 34 15 0 6 53 16 79
2014 Male gender 0 15 35 37 13 0 0 50 15 45
2014 Female gender 5 14 36 29 14 1 1 44 19 102
2011 Male gender 2 11 45 28 15 0 0 43 13 44
2011 Female gender 1 22 36 24 13 0 4 39 24 85
2008 Male gender 3 10 52 32 3 0 0 35 13 31
2008 Female gender 12 22 40 18 6 1 1 24 35 90

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 10 36 16 23 2 2 41 21 44
2017 Female gender 18 18 20 22 13 1 8 39 39 79
2014 Male gender 2 19 41 23 7 2 7 32 23 45
2014 Female gender 6 23 28 20 18 2 3 40 30 103
2011 Male gender 7 38 25 15 13 0 2 28 46 44
2011 Female gender 10 33 29 12 12 1 2 25 44 85
2008 Male gender 13 32 39 10 6 0 0 16 45 31
2008 Female gender 11 27 30 19 7 1 6 27 40 90

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 32 26 8 19 2 2 28 45 44
2017 Female gender 16 29 33 6 9 1 7 16 48 79
2014 Male gender 5 11 40 17 17 4 6 39 17 44
2014 Female gender 7 21 30 22 13 4 4 38 30 103
2011 Male gender 23 17 32 19 6 2 0 26 41 44
2011 Female gender 21 27 20 19 12 0 1 32 48 85
2008 Male gender 39 19 26 13 0 3 0 13 60 31
2008 Female gender 22 37 25 8 3 3 1 12 62 89

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 16 10 44 20 10 0 0 30 26 44
2017 Female gender 13 17 37 15 12 0 6 29 32 79
2014 Male gender 7 20 24 30 13 2 4 46 28 44
2014 Female gender 7 21 37 18 12 4 1 32 29 103

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 54 26 10 4 6 0 0 80 10 44
2017 Female gender 52 32 10 6 0 0 0 84 6 79
2014 Male gender 48 35 13 0 4 0 0 83 4 45
2014 Female gender 50 20 14 14 2 0 0 70 16 103

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 42 39 15 2 2 0 0 81 4 44
2017 Female gender 53 32 11 2 1 0 0 85 4 79
2014 Male gender 48 45 7 0 0 0 0 93 0 45
2014 Female gender 40 41 8 6 5 0 1 81 11 103

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 37 17 6 0 5 0 76 6 44
2017 Female gender 54 29 11 3 0 2 1 85 3 79
2014 Male gender 46 35 11 2 0 2 4 86 2 45
2014 Female gender 46 36 10 5 2 2 0 83 7 103

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 39 47 9 6 0 0 0 85 6 44
2017 Female gender 49 35 10 4 0 1 0 85 5 79
2014 Male gender 50 39 7 2 0 0 2 91 2 45
2014 Female gender 44 39 13 2 1 2 0 84 3 103
2011 Male gender 27 48 19 0 4 0 2 76 4 45
2011 Female gender 44 43 7 5 1 0 0 87 6 84

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 45 40 9 4 2 0 0 85 6 44
2017 Female gender 51 41 2 3 2 0 0 92 6 79
2014 Male gender 61 28 9 2 0 0 0 89 2 45
2014 Female gender 56 35 4 5 0 0 0 91 5 103
2011 Male gender 50 31 6 8 4 0 0 81 13 45
2011 Female gender 52 40 6 1 1 0 0 92 2 84
2008 Male gender 55 19 6 13 6 0 0 74 19 31
2008 Female gender 40 37 8 12 3 0 0 77 16 90

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 33 23 6 4 2 9 63 11 44
2017 Female gender 35 40 10 5 6 2 2 78 11 79
2014 Male gender 31 32 19 2 4 6 4 71 7 45
2014 Female gender 33 25 11 17 6 4 5 63 25 103

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 54 13 0 0 4 0 86 0 44
2017 Female gender 44 47 8 0 1 0 0 91 1 78
2014 Male gender 44 47 4 4 0 0 0 91 4 45
2014 Female gender 45 38 10 2 1 4 0 87 3 103
2011 Male gender 42 41 6 4 2 2 2 87 7 45
2011 Female gender 42 39 12 5 1 2 0 82 6 85

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 36 40 18 4 2 0 0 76 6 44
2017 Female gender 38 36 13 8 1 2 1 77 10 77
2014 Male gender 44 30 9 4 9 4 0 77 14 45
2014 Female gender 36 40 14 7 3 0 0 76 10 103
2011 Male gender 31 41 13 2 4 7 2 79 7 45
2011 Female gender 38 37 14 6 1 4 0 78 7 85
2008 Male gender 35 29 10 13 10 3 0 67 23 31
2008 Female gender 33 29 7 18 6 7 1 67 25 90

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 37 17 6 0 5 0 76 6 43
2017 Female gender 32 40 17 6 1 2 1 75 7 78
2014 Male gender 47 24 17 7 2 2 2 73 9 45
2014 Female gender 35 43 14 4 1 3 0 80 5 103
2011 Male gender 25 37 17 4 11 4 2 66 16 45
2011 Female gender 29 37 15 9 4 5 0 70 14 85

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 29 15 14 6 14 6 57 24 44
2017 Female gender 19 21 20 13 7 11 10 50 25 78
2014 Male gender 25 30 13 15 4 6 6 63 22 45
2014 Female gender 14 31 10 13 13 15 4 56 32 103
2011 Male gender 19 29 13 11 19 8 2 53 33 45
2011 Female gender 20 29 15 6 6 18 7 65 15 85

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 44 54 2 0 0 0 0 98 0 44
2017 Female gender 53 40 4 1 2 0 0 92 3 79
2014 Male gender 55 34 6 2 2 0 0 90 4 45
2014 Female gender 47 39 2 10 2 0 0 86 12 103
2011 Male gender 40 43 6 2 8 0 0 83 10 45
2011 Female gender 27 50 4 14 6 0 0 77 19 85
2008 Male gender 55 32 6 6 0 0 0 87 6 31
2008 Female gender 47 38 4 8 3 0 0 84 11 90

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 39 7 2 4 0 0 88 6 44
2017 Female gender 63 25 3 6 3 0 0 87 9 79
2014 Male gender 52 20 15 6 6 0 0 72 12 45
2014 Female gender 44 31 8 16 2 0 0 74 18 103
2011 Male gender 44 41 11 4 0 0 0 85 4 45
2011 Female gender 37 42 8 9 4 0 0 79 13 84

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 48 41 7 2 0 0 2 91 2 44
2017 Female gender 48 38 7 4 3 0 0 86 7 79
2014 Male gender 58 32 6 4 0 0 0 89 4 45
2014 Female gender 42 37 9 8 4 1 0 79 12 103

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 80 20 0 0 0 0 0 100 0 44
2017 Female gender 78 20 1 1 0 0 0 98 1 79
2014 Male gender 81 19 0 0 0 0 0 100 0 45
2014 Female gender 85 10 0 3 1 0 1 96 4 103
2011 Male gender 69 24 2 2 2 0 0 94 4 45
2011 Female gender 81 19 0 0 0 0 0 100 0 84
2008 Male gender 90 10 0 0 0 0 0 100 0 31
2008 Female gender 80 16 0 4 0 0 0 96 4 90

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 66 30 0 4 0 0 0 96 4 44
2017 Female gender 82 10 1 7 0 0 0 92 7 79
2014 Male gender 88 8 2 2 0 0 0 96 2 45
2014 Female gender 73 17 4 2 5 0 0 89 7 103
2011 Male gender 69 22 2 0 4 0 2 94 4 45
2011 Female gender 72 24 1 0 1 0 1 98 1 85
2008 Male gender 90 3 6 0 0 0 0 94 0 31
2008 Female gender 72 16 4 7 0 0 1 89 7 90

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 83 17 0 0 0 0 0 100 0 44
2017 Female gender 90 8 1 1 0 0 0 98 1 79
2014 Male gender 85 13 2 0 0 0 0 98 0 45
2014 Female gender 82 12 0 3 2 0 1 95 5 103
2011 Male gender 83 13 2 2 0 0 0 96 2 45
2011 Female gender 91 4 2 2 1 0 0 94 3 84
2008 Male gender 84 16 0 0 0 0 0 100 0 31
2008 Female gender 88 8 1 2 0 0 1 97 2 90

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 86 7 5 0 2 0 0 93 2 44
2017 Female gender 87 11 2 0 0 0 0 98 0 79
2014 Male gender 79 13 4 0 0 0 4 96 0 45
2014 Female gender 89 6 1 1 2 1 0 96 3 103
2011 Male gender 88 8 2 2 0 0 0 96 2 45
2011 Female gender 91 6 0 4 0 0 0 96 4 85
2008 Male gender 94 6 0 0 0 0 0 100 0 31
2008 Female gender 91 4 2 2 0 0 0 96 2 90

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 70 24 2 2 0 0 2 96 2 44
2017 Female gender 76 18 2 2 1 0 0 94 3 78
2014 Male gender 70 19 7 2 0 0 2 91 2 45
2014 Female gender 79 14 2 3 2 0 0 93 5 103

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 68 24 2 0 0 4 2 98 0 44
2017 Female gender 82 14 0 2 0 1 1 98 2 79
2014 Male gender 78 16 2 2 0 0 2 96 2 45
2014 Female gender 76 19 1 1 0 1 3 98 1 103
2011 Male gender 73 25 0 0 2 0 0 98 2 45
2011 Female gender 78 16 1 1 0 2 1 98 1 85
2008 Male gender 84 13 0 3 0 0 0 97 3 31
2008 Female gender 81 13 1 2 1 1 0 96 3 90

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 12 88 79
2014 Male gender 15 85 45
2014 Female gender 19 81 103

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Female gender 52 10
2014 Female gender 36 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Female gender 69 10
2014 Female gender 63 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 10
2014 Female gender 0 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 Female gender 37 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2014 Female gender 42 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 Female gender 42 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 Female gender 47 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 10
2014 Female gender 31 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Female gender 72 10
2014 Female gender 69 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 Female gender 27 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Female gender 0 10
2014 Female gender 0 19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Female gender 49 10
2014 Female gender 37 19

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 Female gender 47 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 Female gender 36 19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 19

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Female gender 26 19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Female gender 26 19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Female gender 26 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 Female gender 27 19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 Female gender 48 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 Female gender 32 19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 90 10 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 24 17 2 4 30 6 64 9 44
2017 Female gender 17 12 17 9 1 28 16 51 18 79
2014 Male gender 23 15 17 11 0 28 6 57 17 45
2014 Female gender 12 14 21 4 5 31 13 47 15 103

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 26 42 17 4 2 7 2 75 6 44
2017 Female gender 40 30 12 5 1 9 3 80 7 78
2014 Male gender 33 28 24 7 0 6 2 67 7 45
2014 Female gender 26 30 19 7 3 13 2 66 11 103
2011 Male gender 27 41 19 2 4 4 2 73 7 45
2011 Female gender 34 42 11 7 0 6 0 81 7 85

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 Female gender 12 88 103

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 Female gender 83 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 Female gender 42 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 42 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 Female gender 42 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2014 Female gender 58 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Female gender 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 Female gender 50 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 Female gender 58 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 15 21 2 2 32 10 56 7 44
2017 Female gender 19 13 12 3 1 31 21 66 9 78
2014 Male gender 27 11 17 2 2 38 2 64 7 45
2014 Female gender 12 12 17 1 2 38 17 55 7 103

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 38 19 2 2 11 5 73 5 44
2017 Female gender 41 27 12 2 0 10 8 83 3 78
2014 Male gender 44 24 17 2 2 11 0 76 5 45
2014 Female gender 33 29 17 1 1 16 3 76 2 103
2011 Male gender 27 46 8 4 2 13 0 83 7 45
2011 Female gender 39 38 9 0 0 14 0 89 0 85

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Male gender 13 87 44
2017 Female gender 14 86 79
2014 Male gender 19 81 45
2014 Female gender 24 76 103

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Female gender 91 9 12
2014 Female gender 84 16 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Female gender 64 27 0 0 9 0 0 91 9 11
2014 Female gender 52 28 0 19 0 0 0 81 19 21

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 20 32 11 14 0 0 23 68 18 44
2017 Female gender 31 34 8 10 0 3 14 78 12 79
2014 Male gender 22 30 15 11 0 2 21 67 14 45
2014 Female gender 23 53 9 3 1 2 10 86 5 103
2011 Male gender 23 37 13 8 4 4 11 70 15 45
2011 Female gender 26 49 9 5 0 0 11 84 5 85
2008 Male gender 26 45 3 3 3 0 19 88 8 31
2008 Female gender 22 42 6 9 4 2 14 77 16 90

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 10 12 24 10 0 29 15 39 18 44
2017 Female gender 8 21 14 4 2 28 23 59 12 78
2014 Male gender 23 13 18 9 0 23 14 58 14 45
2014 Female gender 9 21 21 3 1 28 17 54 7 103
2011 Male gender 11 21 11 9 11 32 6 51 31 44
2011 Female gender 7 13 16 6 3 34 20 44 20 85

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 22 32 9 8 0 8 21 76 11 44
2017 Female gender 44 23 14 2 0 3 14 81 3 79
2014 Male gender 28 37 2 4 0 9 21 91 6 45
2014 Female gender 38 31 6 5 1 9 10 86 7 103
2011 Male gender 29 33 11 2 4 11 11 79 8 45
2011 Female gender 40 34 6 0 1 7 12 92 1 85
2008 Male gender 26 29 16 3 3 3 19 71 8 31
2008 Female gender 27 26 16 4 1 12 14 71 8 90

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 18 30 19 2 0 10 21 70 3 44
2017 Female gender 41 24 14 0 1 5 15 82 1 79
2014 Male gender 26 34 9 0 0 11 21 87 0 45
2014 Female gender 36 30 9 0 1 14 10 87 1 103
2011 Male gender 25 35 11 6 2 13 9 76 11 45
2011 Female gender 34 36 10 1 0 8 11 86 1 85
2008 Male gender 23 29 13 0 13 6 16 67 17 31
2008 Female gender 27 36 12 7 1 8 10 76 9 90
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 62 21 13 2 2 0 0 83 4 44
2017 Female gender 56 32 5 2 4 0 0 89 7 79

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 54 25 13 4 2 2 0 81 6 44
2017 Female gender 55 29 8 2 6 0 0 84 8 79

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 46 37 13 4 0 0 0 83 4 44
2017 Female gender 51 41 2 3 2 0 0 92 6 79

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 27 33 25 11 4 0 0 60 15 44
2017 Female gender 30 47 10 9 3 0 0 77 13 79

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 17 33 30 4 12 0 4 52 17 43
2017 Female gender 26 28 17 16 12 0 1 55 28 78

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 11 32 26 16 15 0 0 43 31 43
2017 Female gender 21 25 25 14 14 0 1 47 28 78

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 27 30 10 11 0 2 48 21 43
2017 Female gender 28 29 16 14 8 0 5 60 23 77

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 20 29 8 23 0 0 41 30 44
2017 Female gender 15 35 17 15 17 1 0 50 32 79

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 35 34 10 4 0 0 16 83 5 43
2017 Female gender 52 18 12 6 4 0 8 76 11 79

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 24 42 19 6 8 0 0 66 14 44
2017 Female gender 33 34 17 8 7 0 1 68 15 78

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 21 31 33 12 0 2 0 54 12 44
2017 Female gender 34 32 17 10 5 0 2 67 15 78

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 23 40 19 12 6 0 0 63 18 44
2017 Female gender 29 33 21 11 4 0 2 63 15 78

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 25 44 15 10 4 0 2 71 14 44
2017 Female gender 34 28 25 5 6 0 2 64 10 78

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 30 27 15 18 8 0 2 58 27 44
2017 Female gender 44 30 10 6 6 1 3 77 12 78

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 64 14 10 9 4 0 0 77 12 44
2017 Female gender 69 13 7 7 3 0 1 83 11 79

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 84 6 6 2 0 0 2 92 2 44
2017 Female gender 79 8 1 2 2 0 7 94 5 79

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 49 27 10 6 4 0 5 80 10 44
2017 Female gender 52 28 10 4 4 0 2 81 8 79

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 52 23 14 6 0 2 2 79 6 44
2017 Female gender 64 13 14 6 1 0 2 79 7 79

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 43 12 9 4 0 0 33 81 6 43
2017 Female gender 59 13 6 0 1 0 21 91 1 79

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 68 12 6 9 0 0 4 84 10 42
2017 Female gender 79 13 3 1 0 0 3 95 1 79

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 72 10 4 2 5 0 7 88 8 43
2017 Female gender 74 10 5 3 3 0 3 88 7 79

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 58 32 6 4 0 0 0 90 4 43
2017 Female gender 47 37 8 5 0 0 3 87 5 78

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 6 30 49 13 2 0 0 36 15 44
2017 Female gender 17 36 26 15 4 0 1 54 20 79

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 4 17 42 13 24 0 0 37 21 44
2017 Female gender 6 16 23 30 23 0 1 54 22 78
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 37 18 25 0 7 6 7 43 57 44
2017 Female gender 42 24 15 10 9 1 0 43 57 79

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 55 22
2017 Female gender 38 43

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 43 22
2017 Female gender 52 43

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 30 22
2017 Female gender 27 43

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Male gender 36 22
2017 Female gender 36 43

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Male gender 4 22
2017 Female gender 4 43

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Male gender 26 22
2017 Female gender 33 43

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Male gender 4 77 4 14 0 0 20
2017 Female gender 7 56 15 9 4 10 42

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 29 35 12 0 19 0 4 67 20 22
2017 Female gender 26 45 8 9 2 0 9 79 12 44

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Male gender 0 13 16 19 27 4 21 17 62 22
2017 Female gender 0 21 12 22 18 8 20 29 54 44
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