2017 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	44	7	3	3	87	6	148
2017	Non-supervisor	35	42	13	6	4	76	10	281
2014	Supervisor	31	49	10	6	4	80	10	143
2014	Non-supervisor	30	43	12	11	4	73	15	281
2011	Supervisor	34	43	12	8	3	77	11	145
2011	Non-supervisor	30	39	16	8	7	69	15	273
2008	Supervisor	41	40	10	6	3	80	9	96
2008	Non-supervisor	25	47	12	12	5	72	16	165

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	39	11	7	3	0	0	78	10	148
2017	Non-supervisor	37	34	15	9	5	0	0	71	14	282

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	32	5	1	0	95	1	147
2017	Non-supervisor	51	35	12	1	1	86	2	282
2014	Supervisor	63	28	5	2	2	91	4	143
2014	Non-supervisor	61	28	6	3	1	90	4	281
2011	Supervisor	59	33	7	1	0	92	1	146
2011	Non-supervisor	50	35	9	4	1	86	5	274

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	39	6	2	4	88	6	147
2017	Non-supervisor	42	38	13	4	4	80	8	282
2014	Supervisor	36	43	12	6	3	79	9	144
2014	Non-supervisor	38	40	13	5	3	79	8	281
2011	Supervisor	41	37	12	7	2	79	9	145
2011	Non-supervisor	39	42	8	7	4	82	10	275
2008	Supervisor	40	47	8	2	3	86	5	96
2008	Non-supervisor	27	54	10	4	6	81	10	166

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	43	15	5	2	0	79	6	147
2017	Non-supervisor	42	36	13	5	3	0	79	9	281
2014	Supervisor	27	40	15	12	6	1	67	18	144
2014	Non-supervisor	29	42	16	8	4	1	71	12	279
2011	Supervisor	27	36	15	14	6	1	64	20	142
2011	Non-supervisor	27	39	19	8	6	1	67	15	275

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	45	8	6	3	0	83	9	146
2017	Non-supervisor	41	39	10	5	4	0	81	9	282
2014	Supervisor	27	42	10	14	5	1	70	20	144
2014	Non-supervisor	30	43	13	10	3	1	74	13	278
2011	Supervisor	29	40	16	12	3	0	69	15	146
2011	Non-supervisor	30	40	15	10	5	0	70	15	274
2008	Supervisor	32	33	21	10	3	0	66	14	96
2008	Non-supervisor	22	43	15	12	8	0	64	20	166

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	24	18	9	5	3	1	67	14	147
2017	Non-supervisor	34	23	21	12	6	5	1	60	18	282
2014	Supervisor	27	25	16	13	15	3	1	54	29	144
2014	Non-supervisor	27	25	17	12	10	7	1	57	24	279
2011	Supervisor	31	25	17	14	10	3	0	57	26	145
2011	Non-supervisor	26	23	19	14	13	3	1	52	28	276
2008	Supervisor	26	27	18	17	10	2	0	54	28	96
2008	Non-supervisor	20	28	17	19	12	4	0	49	33	166

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	42	11	8	1	1	0	80	8	148
2017	Non-supervisor	49	34	9	4	2	0	1	84	6	282
2014	Supervisor	38	38	8	8	5	2	1	78	14	144
2014	Non-supervisor	44	34	10	4	4	3	1	81	8	281
2011	Supervisor	43	31	14	5	5	1	1	75	10	146
2011	Non-supervisor	43	29	11	6	8	2	1	74	15	276
2008	Supervisor	33	31	16	10	7	1	1	66	18	96
2008	Non-supervisor	33	31	15	9	9	2	1	66	19	166

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	45	7	7	4	0	0	83	10	147
2017	Non-supervisor	46	34	8	9	3	0	0	81	12	282
2014	Supervisor	42	36	10	8	4	1	0	78	12	144
2014	Non-supervisor	41	33	12	7	6	1	0	75	13	281
2011	Supervisor	38	38	8	10	5	0	1	77	16	146
2011	Non-supervisor	39	33	8	9	9	1	0	73	19	276
2008	Supervisor	32	33	7	19	7	0	1	66	26	96
2008	Non-supervisor	27	31	17	13	11	1	0	58	24	166

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	32	10	10	4	0	77	14	147
2017	Non-supervisor	55	27	11	3	5	0	82	7	279
2014	Supervisor	40	36	11	7	6	0	76	14	143
2014	Non-supervisor	46	31	10	5	6	1	78	11	281

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	40	15	11	7	1	0	66	19	148
2017	Non-supervisor	37	32	13	8	3	6	0	74	12	282
2014	Supervisor	21	39	13	16	8	2	0	62	25	143
2014	Non-supervisor	28	37	16	9	5	5	0	68	14	280
2011	Supervisor	27	38	14	12	6	4	0	67	19	146
2011	Non-supervisor	26	33	17	11	7	5	1	63	19	275

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	44	17	11	6	1	0	65	18	148
2017	Non-supervisor	32	39	16	8	4	2	0	72	12	282
2014	Supervisor	21	39	15	16	8	1	0	61	24	144
2014	Non-supervisor	24	44	18	6	6	2	0	70	12	280
2011	Supervisor	27	38	14	13	6	0	1	66	19	146
2011	Non-supervisor	29	33	18	10	8	2	0	63	18	274
2008	Supervisor	35	31	13	14	5	1	1	68	19	96
2008	Non-supervisor	28	31	15	10	12	4	0	62	23	166

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	42	23	13	12	1	1	52	25	148
2017	Non-supervisor	21	38	16	12	5	7	0	63	19	281
2014	Supervisor	14	38	17	21	9	1	0	53	30	144
2014	Non-supervisor	17	36	23	12	7	6	0	55	20	280
2011	Supervisor	14	42	17	18	7	2	0	57	25	146
2011	Non-supervisor	16	37	21	13	7	5	0	57	20	275
2008	Supervisor	20	41	17	16	4	2	1	62	20	96
2008	Non-supervisor	15	34	16	21	10	5	0	51	32	165

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	36	18	11	13	3	1	57	24	148
2017	Non-supervisor	28	27	19	9	6	10	1	63	17	282
2014	Supervisor	16	28	16	22	13	5	0	47	37	144
2014	Non-supervisor	20	32	22	11	9	6	1	56	21	280
2011	Supervisor	25	38	18	12	5	1	0	65	17	146
2011	Non-supervisor	24	38	17	8	9	4	0	64	18	275
2008	Supervisor	32	28	21	9	4	5	0	64	14	96
2008	Non-supervisor	16	30	20	13	13	8	0	50	28	166

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	39	20	17	7	1	1	54	25	147
2017	Non-supervisor	23	38	14	15	6	4	0	63	22	281
2014	Supervisor	18	32	20	20	10	1	0	51	30	144
2014	Non-supervisor	16	35	17	19	9	4	0	53	29	279
2011	Supervisor	14	38	22	18	8	1	0	52	26	146
2011	Non-supervisor	15	34	18	19	11	2	0	51	31	275
2008	Supervisor	19	25	22	24	9	0	0	44	34	95
2008	Non-supervisor	10	32	15	25	15	2	0	43	42	165

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	42	14	12	5	0	69	17	148
2017	Non-supervisor	36	36	14	9	5	1	72	14	282
2014	Supervisor	23	38	18	12	8	1	62	20	144
2014	Non-supervisor	30	36	16	12	6	0	66	18	281
2011	Supervisor	22	43	15	12	8	0	66	19	145
2011	Non-supervisor	29	42	8	14	5	0	72	20	275

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	42	16	11	6	0	0	67	17	147
2017	Non-supervisor	33	40	12	10	4	0	0	73	14	281

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	30	16	22	9	6	2	50	33	148
2017	Non-supervisor	17	20	15	9	9	24	5	53	25	281
2014	Supervisor	13	32	24	13	12	4	1	48	26	144
2014	Non-supervisor	14	18	15	19	12	19	3	41	39	281

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	44	9	8	4	0	0	78	12	148
2017	Non-supervisor	40	39	7	9	5	0	0	79	14	282
2014	Supervisor	32	44	10	7	6	0	1	77	12	144
2014	Non-supervisor	39	31	12	11	5	1	1	72	16	281
2011	Supervisor	35	46	6	8	5	0	1	81	13	145
2011	Non-supervisor	42	32	8	9	8	0	1	75	18	276
2008	Supervisor	25	40	14	11	9	0	1	65	21	96
2008	Non-supervisor	20	40	13	14	13	0	0	60	27	166

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	36	16	10	4	4	10	66	15	148
2014	Supervisor	25	34	17	8	5	5	8	67	15	144

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	44	13	8	5	0	0	74	13	148
2017	Non-supervisor	41	34	11	7	5	1	1	77	12	279
2014	Supervisor	26	48	15	8	4	0	0	74	12	144
2014	Non-supervisor	31	39	10	13	5	1	1	71	18	281
2011	Supervisor	34	47	7	9	3	1	0	81	12	146
2011	Non-supervisor	32	33	11	13	8	1	2	67	22	276
2008	Supervisor	35	44	11	6	3	0	0	79	9	96
2008	Non-supervisor	28	34	10	17	10	1	0	62	28	166

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	35	10	11	4	1	0	75	15	148
2017	Non-supervisor	31	34	11	8	7	8	1	72	16	282
2014	Supervisor	35	29	15	11	8	1	1	65	19	144
2014	Non-supervisor	28	32	14	10	8	7	1	65	20	281
2011	Supervisor	50	32	5	8	4	1	0	83	12	146
2011	Non-supervisor	31	21	14	11	12	9	2	58	25	276
2008	Supervisor	44	29	15	9	3	0	0	73	13	96
2008	Non-supervisor	25	33	13	7	18	4	1	60	26	166

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	44	7	5	0	0	0	89	5	148
2017	Non-supervisor	44	36	12	5	1	0	2	82	7	281
2014	Supervisor	45	38	9	3	3	1	1	85	7	144
2014	Non-supervisor	37	39	12	9	3	0	0	76	12	281
2011	Supervisor	45	40	8	4	2	0	1	86	6	146
2011	Non-supervisor	36	40	11	7	4	0	2	77	11	274
2008	Supervisor	24	33	25	10	7	0	0	57	18	96
2008	Non-supervisor	20	37	18	14	8	2	1	58	23	166

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	36	7	4	1	87	6	148
2017	Non-supervisor	34	42	13	7	4	76	11	282
2014	Supervisor	34	53	7	4	1	87	6	144
2014	Non-supervisor	33	41	12	11	4	74	14	280
2011	Supervisor	41	42	11	3	2	83	6	143
2011	Non-supervisor	34	40	12	9	4	74	13	276
2008	Supervisor	40	41	10	6	3	80	9	96
2008	Non-supervisor	26	45	16	7	6	70	13	166

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	35	8	1	2	89	3	148
2017	Non-supervisor	39	38	10	8	4	78	13	282
2014	Supervisor	47	39	5	7	2	86	8	144
2014	Non-supervisor	39	36	11	10	4	75	14	280
2011	Supervisor	42	49	5	3	1	91	4	146
2011	Non-supervisor	37	35	13	8	6	73	14	274
2008	Supervisor	45	40	8	5	2	84	7	96
2008	Non-supervisor	33	43	10	8	7	76	14	166

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	39	9	9	4	1	0	79	12	147
2017	Non-supervisor	44	33	10	5	3	6	0	82	8	281
2014	Supervisor	40	33	9	9	8	1	0	74	17	144
2014	Non-supervisor	41	32	9	6	6	4	2	77	13	281
2011	Supervisor	37	38	13	6	6	0	0	75	12	145
2011	Non-supervisor	33	36	13	10	5	1	2	71	15	275
2008	Supervisor	13	36	19	18	15	0	0	49	32	96
2008	Non-supervisor	11	31	21	20	14	2	1	43	35	166

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	30	20	12	9	0	1	58	21	148
2017	Non-supervisor	20	27	8	17	17	5	6	52	38	282
2014	Supervisor	14	21	20	17	22	3	2	37	42	144
2014	Non-supervisor	16	25	12	16	24	4	3	45	43	281
2011	Supervisor	18	19	18	14	26	1	3	39	42	146
2011	Non-supervisor	8	19	16	23	27	2	4	29	54	274
2008	Supervisor	13	23	21	16	21	2	5	38	39	96
2008	Non-supervisor	10	29	10	19	31	1	1	39	51	166

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	43	8	5	2	0	0	85	7	147
2017	Non-supervisor	33	39	15	6	6	0	1	73	12	282
2014	Supervisor	36	41	9	10	4	0	0	77	14	144
2014	Non-supervisor	23	44	16	10	6	1	0	68	16	281
2011	Supervisor	37	43	8	8	4	0	0	80	12	145
2011	Non-supervisor	29	42	13	9	7	0	1	71	15	273

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	40	11	5	2	0	81	8	146
2017	Non-supervisor	41	33	10	9	6	1	75	15	281
2014	Supervisor	38	38	12	6	6	0	76	12	144
2014	Non-supervisor	31	38	13	12	5	1	70	17	281

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	43	16	7	2	0	75	9	147
2017	Non-supervisor	42	35	15	4	3	0	78	7	282
2014	Supervisor	29	41	13	10	6	0	70	17	144
2014	Non-supervisor	31	45	14	6	4	1	77	10	281
2011	Supervisor	36	42	14	4	3	0	79	8	146
2011	Non-supervisor	38	38	14	7	1	1	77	9	276

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	52	16	8	2	1	0	75	9	147
2017	Non-supervisor	27	38	21	4	5	3	1	68	10	282

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	40	12	7	5	0	0	76	12	147
2017	Non-supervisor	48	31	10	7	2	1	1	80	10	282
2014	Supervisor	29	44	11	11	3	1	1	75	14	144
2014	Non-supervisor	37	36	14	5	4	2	3	76	9	280
2011	Supervisor	34	42	13	7	3	0	1	76	10	145
2011	Non-supervisor	40	40	11	6	2	0	1	80	8	274

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	28	6	4	6	0	12	81	11	148
2017	Non-supervisor	47	21	10	5	2	2	12	80	8	281
2014	Supervisor	36	28	8	9	2	1	15	77	14	144
2014	Non-supervisor	43	26	10	6	3	2	10	78	10	281
2011	Supervisor	39	20	7	10	6	0	19	72	19	145
2011	Non-supervisor	51	26	5	8	3	0	7	82	12	275
2008	Supervisor	48	20	3	5	6	0	18	82	14	96
2008	Non-supervisor	55	30	5	6	2	1	1	87	9	166

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	35	17	12	5	0	1	65	18	148
2017	Non-supervisor	53	35	9	2	0	0	0	89	2	282
2014	Supervisor	18	35	25	13	7	1	0	54	21	144
2014	Non-supervisor	49	37	10	3	1	0	0	86	3	281
2011	Supervisor	19	38	26	12	5	0	0	57	17	145
2011	Non-supervisor	55	32	9	2	1	0	0	87	3	274
2008	Supervisor	20	40	20	16	5	0	0	59	21	96
2008	Non-supervisor	36	42	14	6	2	0	1	78	8	166

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	28	11	5	3	1	9	78	10	147
2017	Non-supervisor	52	22	7	5	4	4	6	83	10	281
2014	Supervisor	41	34	7	4	5	4	6	83	10	144
2014	Non-supervisor	46	21	11	5	3	4	9	78	9	281
2011	Supervisor	34	31	10	6	10	2	6	71	18	145
2011	Non-supervisor	43	26	12	6	8	2	3	73	15	274

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	24	43	33	148
2017	Non-supervisor	31	33	37	282
2014	Supervisor	43	29	28	144
2014	Non-supervisor	35	30	36	280
2011	Supervisor	38	29	33	146
2011	Non-supervisor	38	25	37	273

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	14	18	62	3	0	3	35
2017	Non-supervisor	10	18	38	2	21	11	87
2014	Supervisor	8	26	55	3	9999	8	62
2014	Non-supervisor	11	17	52	4	9999	17	96
2011	Supervisor	15	9	71	5	9999	0	55
2011	Non-supervisor	6	14	58	7	9999	15	105

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	7	5	0	0	87	5	148
2017	Non-supervisor	46	38	9	4	3	0	84	7	282
2014	Supervisor	47	39	9	2	2	1	88	4	144
2014	Non-supervisor	43	40	10	4	2	0	84	6	281
2011	Supervisor	49	40	7	3	1	1	89	4	146
2011	Non-supervisor	41	41	9	4	4	1	82	8	276
2008	Supervisor	55	32	6	4	2	0	88	6	96
2008	Non-supervisor	44	34	12	5	5	0	78	10	165

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	48	13	11	3	0	72	15	147
2017	Non-supervisor	37	46	9	5	2	1	83	7	281
2014	Supervisor	32	44	9	11	3	1	77	15	144
2014	Non-supervisor	28	52	12	6	1	2	81	8	281
2011	Supervisor	27	49	12	8	3	1	76	12	146
2011	Non-supervisor	29	48	10	9	3	1	78	12	276

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	28	44	17	4	0	0	21	35	148
2017	Non-supervisor	4	19	40	17	12	0	7	32	25	281
2014	Supervisor	15	31	37	12	4	1	1	16	47	144
2014	Non-supervisor	6	24	39	19	9	1	2	28	32	280
2011	Supervisor	16	23	39	16	4	1	1	20	40	146
2011	Non-supervisor	8	21	41	17	8	0	4	27	30	275
2008	Supervisor	11	41	31	11	4	0	1	16	53	96
2008	Non-supervisor	14	25	34	14	8	1	3	24	41	166

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	20	34	27	8	1	2	35	30	146
2017	Non-supervisor	7	15	26	24	17	4	7	46	24	281
2014	Supervisor	12	30	28	20	4	3	2	25	45	144
2014	Non-supervisor	7	19	29	22	15	4	4	40	28	278
2011	Supervisor	8	19	34	26	10	2	2	37	28	146
2011	Non-supervisor	9	16	28	26	14	2	6	42	27	274
2008	Supervisor	12	28	31	20	8	0	1	29	40	95
2008	Non-supervisor	16	23	25	21	11	2	2	34	41	166

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	25	40	18	6	1	0	25	35	148
2017	Non-supervisor	7	15	38	19	14	1	6	35	24	281
2014	Supervisor	17	24	36	13	8	3	1	21	42	144
2014	Non-supervisor	10	24	29	20	11	2	4	32	37	280
2011	Supervisor	12	20	34	21	10	2	2	31	33	146
2011	Non-supervisor	11	21	28	22	9	3	6	34	35	274
2008	Supervisor	8	30	31	22	7	0	1	29	39	96
2008	Non-supervisor	15	25	31	13	10	2	4	24	43	166

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	18	45	26	5	0	1	31	23	147
2017	Non-supervisor	4	13	22	33	23	2	5	59	17	278
2014	Supervisor	10	26	36	21	6	1	0	27	36	144
2014	Non-supervisor	2	14	32	31	16	2	2	50	17	279
2011	Supervisor	5	21	38	28	6	1	1	35	27	146
2011	Non-supervisor	1	11	29	36	16	0	5	56	13	274
2008	Supervisor	5	23	48	18	4	1	1	22	29	96
2008	Non-supervisor	10	12	31	34	8	1	3	44	23	166

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	25	38	17	4	0	1	22	40	148
2017	Non-supervisor	4	13	25	25	22	2	9	52	19	280
2014	Supervisor	20	37	27	9	2	1	4	11	60	144
2014	Non-supervisor	8	17	30	23	15	3	5	41	27	280
2011	Supervisor	14	32	32	16	4	1	1	20	48	146
2011	Non-supervisor	7	14	30	25	17	1	6	45	23	274
2008	Supervisor	11	25	34	23	4	0	2	28	37	96
2008	Non-supervisor	10	14	34	24	12	2	5	38	25	164

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	29	23	23	4	1	3	28	48	148
2017	Non-supervisor	11	20	22	19	15	6	6	40	35	281
2014	Supervisor	14	23	27	24	9	3	1	34	38	144
2014	Non-supervisor	7	17	26	26	14	7	4	45	26	280
2011	Supervisor	2	13	34	32	14	1	5	48	16	146
2011	Non-supervisor	8	14	24	25	16	4	8	47	26	272
2008	Supervisor	14	34	20	20	8	1	3	29	50	96
2008	Non-supervisor	11	29	25	14	11	4	6	28	44	166

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	24	44	19	4	1	1	23	32	148
2017	Non-supervisor	5	18	34	21	13	4	5	37	26	281
2014	Supervisor	15	23	40	11	9	1	1	21	39	144
2014	Non-supervisor	11	18	30	19	14	4	4	36	31	279

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	33	6	8	3	0	0	83	11	147
2017	Non-supervisor	53	29	8	6	4	0	0	83	10	282
2014	Supervisor	47	37	6	5	4	0	1	85	9	144
2014	Non-supervisor	42	29	10	11	8	1	0	72	18	280

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	40	7	6	1	86	7	147
2017	Non-supervisor	55	33	5	4	2	89	6	282
2014	Supervisor	41	47	8	2	2	88	4	144
2014	Non-supervisor	45	33	12	7	3	78	10	280

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	38	12	5	3	1	1	80	8	148
2017	Non-supervisor	42	33	14	4	2	3	1	79	6	281
2014	Supervisor	42	35	9	6	4	3	0	80	10	144
2014	Non-supervisor	40	34	13	5	2	6	0	79	7	281

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	49	11	3	1	1	0	85	4	147
2017	Non-supervisor	45	38	12	2	1	2	1	85	3	281
2014	Supervisor	38	40	13	6	4	0	1	78	10	144
2014	Non-supervisor	35	40	13	5	2	5	0	78	8	281
2011	Supervisor	43	38	13	3	3	0	0	81	6	145
2011	Non-supervisor	34	40	15	5	3	3	1	77	8	275

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	44	7	1	2	0	0	90	3	147
2017	Non-supervisor	54	33	7	3	2	0	0	87	5	282
2014	Supervisor	45	34	9	6	4	0	1	80	11	144
2014	Non-supervisor	42	45	7	2	3	0	0	87	5	281
2011	Supervisor	45	37	12	3	2	0	0	82	5	146
2011	Non-supervisor	42	37	10	6	3	1	0	80	9	273
2008	Supervisor	43	40	9	6	1	0	0	83	7	95
2008	Non-supervisor	30	39	16	7	7	0	1	70	13	165

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	39	12	10	6	3	3	70	17	148
2017	Non-supervisor	34	27	13	6	5	7	8	71	13	282
2014	Supervisor	36	35	14	8	6	1	1	71	14	144
2014	Non-supervisor	28	29	10	13	7	6	7	65	24	280

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	47	7	1	2	0	0	90	3	147
2017	Non-supervisor	47	41	7	3	0	2	0	90	3	280
2014	Supervisor	46	35	10	3	4	2	0	83	7	144
2014	Non-supervisor	37	43	11	4	1	4	0	83	5	281
2011	Supervisor	47	42	8	0	2	1	0	90	2	146
2011	Non-supervisor	40	38	13	5	1	3	1	80	6	276

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	40	12	11	6	1	2	71	17	148
2017	Non-supervisor	31	31	17	9	4	5	2	67	15	279
2014	Supervisor	29	33	16	12	8	2	0	63	21	144
2014	Non-supervisor	26	36	15	11	7	3	2	66	19	281
2011	Supervisor	40	35	11	7	3	2	1	78	11	146
2011	Non-supervisor	29	35	14	9	7	3	3	68	17	276
2008	Supervisor	38	27	15	13	6	1	1	66	19	96
2008	Non-supervisor	25	30	20	12	9	4	1	57	22	166

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	33	21	15	6	4	1	56	22	148
2017	Non-supervisor	21	28	18	15	5	10	3	57	22	280
2014	Supervisor	15	36	16	19	8	5	0	54	29	144
2014	Non-supervisor	14	30	22	15	7	12	0	50	25	279
2011	Supervisor	20	35	26	10	4	3	2	58	15	146
2011	Non-supervisor	16	31	21	15	8	8	1	51	25	276

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	22	19	15	13	11	4	44	34	148
2017	Non-supervisor	17	26	16	10	10	15	7	54	25	281
2014	Supervisor	11	21	14	20	18	12	4	38	45	144
2014	Non-supervisor	14	18	22	16	14	13	3	38	36	279
2011	Supervisor	15	21	19	19	10	10	7	43	34	146
2011	Non-supervisor	16	20	18	13	15	14	3	43	35	274

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	45	5	6	1	88	7	148
2017	Non-supervisor	53	40	3	3	0	94	3	282
2014	Supervisor	31	50	4	10	4	82	14	144
2014	Non-supervisor	39	46	6	7	1	85	9	281
2011	Supervisor	43	47	3	7	0	90	7	144
2011	Non-supervisor	42	49	2	5	0	92	6	276
2008	Supervisor	47	43	3	5	2	90	7	96
2008	Non-supervisor	45	42	5	7	1	87	8	166

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	35	3	9	4	84	13	148
2017	Non-supervisor	54	33	4	6	2	87	8	282
2014	Supervisor	40	30	9	10	11	70	21	144
2014	Non-supervisor	45	33	5	11	6	78	17	281
2011	Supervisor	57	27	4	10	1	84	12	143
2011	Non-supervisor	43	33	9	9	5	77	15	275

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	37	4	3	2	0	0	91	5	147
2017	Non-supervisor	51	37	8	3	1	0	0	88	4	282
2014	Supervisor	48	41	7	3	1	0	0	89	3	143
2014	Non-supervisor	45	40	8	4	1	1	1	87	5	281

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	31	3	4	0	0	0	93	4	148
2017	Non-supervisor	73	20	3	3	1	0	0	93	3	282
2014	Supervisor	60	28	3	7	1	0	1	89	8	144
2014	Non-supervisor	62	26	4	6	1	1	1	89	7	280
2011	Supervisor	69	23	4	4	1	0	0	92	4	142
2011	Non-supervisor	71	20	4	1	1	1	0	93	3	276
2008	Supervisor	69	22	2	5	2	0	0	91	7	96
2008	Non-supervisor	61	28	4	3	3	1	0	90	6	166

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	20	9	8	3	1	80	11	148
2017	Non-supervisor	58	22	10	6	3	1	81	10	281
2014	Supervisor	47	29	7	15	1	1	77	16	144
2014	Non-supervisor	55	29	8	6	1	0	85	7	281
2011	Supervisor	59	21	3	13	3	0	80	16	143
2011	Non-supervisor	60	25	7	7	1	0	85	8	275
2008	Supervisor	56	24	5	8	6	0	80	15	96
2008	Non-supervisor	53	29	7	8	2	1	82	11	166

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	17	7	8	3	0	0	82	11	148
2017	Non-supervisor	62	23	7	5	2	0	1	86	7	281
2014	Supervisor	59	19	7	12	2	1	0	79	14	144
2014	Non-supervisor	63	24	4	5	2	0	2	89	7	281
2011	Supervisor	59	28	4	6	3	0	0	87	9	145
2011	Non-supervisor	61	23	4	9	3	0	0	84	12	275
2008	Supervisor	60	19	5	10	3	0	2	81	14	96
2008	Non-supervisor	48	29	6	11	5	0	2	78	16	166

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	88	9	2	0	1	0	0	97	1	148
2017	Non-supervisor	79	17	2	2	0	0	0	95	2	281
2014	Supervisor	72	15	3	8	1	1	1	88	9	144
2014	Non-supervisor	76	18	1	2	1	0	1	95	4	278
2011	Supervisor	83	11	1	3	1	0	1	94	4	146
2011	Non-supervisor	79	13	2	4	1	0	0	93	5	275
2008	Supervisor	85	7	3	2	1	0	1	94	3	96
2008	Non-supervisor	75	13	5	4	2	0	0	89	6	166

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	27	7	7	1	0	2	85	8	148
2017	Non-supervisor	54	29	6	6	2	1	1	86	8	279
2014	Supervisor	53	30	8	9	0	1	0	83	9	144
2014	Non-supervisor	53	31	7	4	1	2	1	87	6	281

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	82	14	1	1	0	1	1	98	1	148
2017	Non-supervisor	74	22	1	0	0	1	1	98	0	282
2014	Supervisor	79	16	2	1	0	2	0	97	1	144
2014	Non-supervisor	72	22	2	1	0	1	1	96	1	281
2011	Supervisor	80	15	4	0	0	0	1	96	0	146
2011	Non-supervisor	73	19	4	0	1	0	3	95	1	274
2008	Supervisor	57	21	8	4	3	1	5	83	8	96
2008	Non-supervisor	44	24	14	3	4	5	6	76	8	166

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	148
2017	Non-supervisor	15	85	281
2014	Supervisor	18	82	144
2014	Non-supervisor	15	85	278

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	19
2017	Non-supervisor	46	42
2014	Supervisor	54	27
2014	Non-supervisor	60	40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	19
2017	Non-supervisor	77	42
2014	Supervisor	61	27
2014	Non-supervisor	67	40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	19
2017	Non-supervisor	42
2014	Supervisor	27
2014	Non-supervisor	40

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	27

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	19
2017	Non-supervisor	38	42
2014	Supervisor	44	27
2014	Non-supervisor	33	40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	19
2017	Non-supervisor	53	42
2014	Supervisor	57	27
2014	Non-supervisor	27	40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	19
2017	Non-supervisor	28	42
2014	Supervisor	52	27
2014	Non-supervisor	33	40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	19
2017	Non-supervisor	43	42
2014	Supervisor	51	27
2014	Non-supervisor	29	40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	19
2017	Non-supervisor	31	42
2014	Supervisor	41	27
2014	Non-supervisor	23	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	19
2017	Non-supervisor	62	42
2014	Supervisor	71	27
2014	Non-supervisor	52	40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	19
2017	Non-supervisor	28	42
2014	Supervisor	39	27
2014	Non-supervisor	28	40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	19
2017	Non-supervisor	0	42

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	42
2014	Non-supervisor	12	40

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	19
2017	Non-supervisor	14	42
2014	Supervisor	23	27
2014	Non-supervisor	17	40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	19
2017	Non-supervisor	39	42
2014	Supervisor	43	27
2014	Non-supervisor	44	40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	28	42
2014	Supervisor	30	27
2014	Non-supervisor	22	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	42
2014	Supervisor	25	27
2014	Non-supervisor	18	40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	79	19
2017	Non-supervisor	64	42
2014	Supervisor	55	27
2014	Non-supervisor	55	40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	38	42
2014	Supervisor	39	27
2014	Non-supervisor	16	40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	42
2014	Supervisor	30	27

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	42
2014	Supervisor	20	27
2014	Non-supervisor	23	40

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	13	40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	19
2014	Non-supervisor	15	40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	42
2014	Supervisor	28	27
2014	Non-supervisor	31	40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	18
2017	Non-supervisor	15	40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	18
2017	Non-supervisor	17	40
2014	Supervisor	21	23
2014	Non-supervisor	22	37

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	13	37

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	40

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	25	40
2014	Supervisor	0	23
2014	Non-supervisor	15	37

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	16	37

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	40
2014	Supervisor	21	23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	40
2014	Supervisor	26	23
2014	Non-supervisor	19	37

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	40
2014	Supervisor	28	23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	18
2017	Non-supervisor	55	40
2014	Supervisor	57	23
2014	Non-supervisor	35	37

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Supervisor	18
2014	Supervisor	23
2014	Non-supervisor	37

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	59	18
2017	Non-supervisor	37	40
2014	Supervisor	66	23
2014	Non-supervisor	47	37

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	18
2017	Non-supervisor	0	40

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	18
2017	Non-supervisor	13	40

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	100	0	19
2017	Non-supervisor	82	18	43

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	18	18	10	3	30	8	50	21	148
2017	Non-supervisor	17	13	17	5	2	34	12	57	13	281
2014	Supervisor	12	19	18	7	7	27	10	49	22	144
2014	Non-supervisor	12	18	21	5	5	31	8	49	17	279

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	34	18	10	4	9	3	64	16	148
2017	Non-supervisor	25	30	17	5	3	17	3	68	10	281
2014	Supervisor	24	32	18	5	10	9	2	63	17	144
2014	Non-supervisor	21	32	21	3	4	18	1	65	9	279
2011	Supervisor	43	32	17	2	3	3	0	77	5	145
2011	Non-supervisor	38	34	13	7	3	5	0	76	10	272

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	8	92	148
2017	Non-supervisor	9	91	280
2014	Supervisor	7	93	143
2014	Non-supervisor	10	90	279

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	29	26
2014	Non-supervisor	38	26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	62	11
2017	Non-supervisor	77	26
2014	Supervisor	80	10
2014	Non-supervisor	85	26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Supervisor	11
2017	Non-supervisor	26
2014	Non-supervisor	26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	11
2017	Non-supervisor	26
2014	Supervisor	10
2014	Non-supervisor	26

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	26

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Supervisor	11
2014	Supervisor	10
2014	Non-supervisor	26

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	26

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	19	26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	23	26

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Supervisor	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	36	26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	30	26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Supervisor	11
2017	Non-supervisor	26
2014	Supervisor	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	26

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	26
2014	Supervisor	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	11
2017	Non-supervisor	26
2014	Supervisor	11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	35	26
2014	Non-supervisor	40	26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	25
2014	Supervisor	56	11
2014	Non-supervisor	24	27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	27

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Non-supervisor	24	27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Supervisor	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Non-supervisor	0	27

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	73	11
2017	Non-supervisor	62	25
2014	Supervisor	44	11
2014	Non-supervisor	62	27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Non-supervisor	0	25

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	25

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	26	25
2014	Non-supervisor	24	25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	11
2017	Non-supervisor	51	25
2014	Non-supervisor	49	25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	11
2017	Non-supervisor	47	25
2014	Non-supervisor	60	25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	91	9	11
2017	Non-supervisor	91	9	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	17	16	4	2	40	8	56	12	148
2017	Non-supervisor	18	13	17	2	2	35	13	60	9	281
2014	Supervisor	15	11	20	3	2	38	10	50	11	144
2014	Non-supervisor	13	18	20	3	3	38	6	54	10	279

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	34	14	6	2	17	2	72	10	147
2017	Non-supervisor	29	28	14	3	3	19	4	74	8	281
2014	Supervisor	26	28	19	2	4	19	2	68	8	144
2014	Non-supervisor	22	31	18	4	3	20	2	69	8	278
2011	Supervisor	44	37	13	0	1	4	1	86	1	145
2011	Non-supervisor	39	34	11	5	1	8	0	80	7	271

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	14	86	148
2017	Non-supervisor	11	89	281
2014	Supervisor	14	86	143
2014	Non-supervisor	12	88	276

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	61	39	20
2017	Non-supervisor	87	13	30
2014	Supervisor	69	31	19
2014	Non-supervisor	82	18	34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	76	24	0	0	0	0	100	0	12
2017	Non-supervisor	33	46	4	12	0	5	84	13	26
2014	Supervisor	51	35	14	0	0	0	86	0	13
2014	Non-supervisor	45	37	4	11	3	0	82	14	28

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	46	7	6	1	1	10	84	8	148
2017	Non-supervisor	20	43	15	10	4	2	6	69	15	281
2014	Supervisor	22	49	8	2	1	1	16	86	4	144
2014	Non-supervisor	16	48	11	10	5	3	7	72	16	279
2011	Supervisor	39	38	7	3	0	0	14	89	3	145
2011	Non-supervisor	18	51	14	9	3	1	5	73	13	274
2008	Supervisor	26	46	7	1	0	2	18	90	1	96
2008	Non-supervisor	22	46	14	11	3	2	2	71	14	166

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	20	28	4	2	30	8	45	10	148
2017	Non-supervisor	10	18	21	4	4	28	14	49	13	280
2014	Supervisor	4	20	21	6	4	29	17	44	18	144
2014	Non-supervisor	7	21	22	8	3	29	11	46	17	278
2011	Supervisor	10	22	19	8	1	30	10	53	15	145
2011	Non-supervisor	6	17	22	8	3	36	10	42	19	272

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	33	11	1	1	8	11	84	3	148
2017	Non-supervisor	40	27	11	2	2	11	7	83	4	282
2014	Supervisor	29	36	6	5	2	6	16	83	9	144
2014	Non-supervisor	29	28	14	4	0	17	7	76	6	279
2011	Supervisor	41	30	8	3	1	2	14	85	5	146
2011	Non-supervisor	39	31	11	4	3	9	4	79	8	274
2008	Supervisor	33	34	7	3	0	4	18	87	4	96
2008	Non-supervisor	30	33	21	4	1	10	2	71	5	166

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	38	8	3	1	11	9	85	5	147
2017	Non-supervisor	36	26	15	1	1	13	7	78	3	281
2014	Supervisor	23	41	9	4	1	10	13	83	6	144
2014	Non-supervisor	25	28	17	3	1	19	7	71	6	276
2011	Supervisor	37	32	12	3	2	2	12	79	6	145
2011	Non-supervisor	32	31	14	5	1	13	4	76	7	271
2008	Supervisor	31	34	8	7	0	2	17	81	9	96
2008	Non-supervisor	31	31	16	6	5	10	1	70	13	166

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	30	9	7	3	0	0	81	10	148
2017	Non-supervisor	58	27	8	3	4	0	0	85	8	280

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	34	9	4	2	0	0	86	6	148
2017	Non-supervisor	58	26	8	3	4	1	0	84	7	282

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	37	23	14	6	6	1	54	21	148
2017	Non-supervisor	21	34	21	8	6	9	1	60	16	282

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	41	26	9	7	3	0	57	17	148
2017	Non-supervisor	20	44	16	11	6	3	0	66	17	279

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	28	21	16	6	0	1	57	22	148
2017	Non-supervisor	27	27	16	13	14	1	2	55	28	281

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	24	30	23	16	0	0	31	39	148
2017	Non-supervisor	32	29	23	8	6	0	2	62	14	281

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	29	35	13	11	0	0	42	23	148
2017	Non-supervisor	35	31	16	8	7	1	2	69	15	281

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	29	23	24	18	0	1	35	41	148
2017	Non-supervisor	33	27	20	10	7	1	2	63	17	280

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	36	18	8	5	0	2	69	13	147
2017	Non-supervisor	53	24	9	3	3	1	7	83	7	280

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	36	25	12	5	0	1	57	17	148
2017	Non-supervisor	42	28	16	9	4	0	1	71	14	282

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	35	27	12	7	0	1	54	19	148
2017	Non-supervisor	35	29	21	7	4	1	3	67	12	281

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	30	29	22	7	0	0	42	29	148
2017	Non-supervisor	32	27	27	8	4	0	2	60	13	281

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	35	21	17	8	0	0	54	25	146
2017	Non-supervisor	35	27	20	10	6	0	1	63	16	281

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	35	28	8	4	1	0	59	12	147
2017	Non-supervisor	45	27	16	7	3	1	2	74	10	281

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	22	8	3	2	0	2	87	5	148
2017	Non-supervisor	63	20	9	4	2	0	2	85	6	282

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	15	7	3	3	1	3	87	6	146
2017	Non-supervisor	73	11	4	4	3	1	3	88	8	280

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	43	13	3	4	0	1	80	8	147
2017	Non-supervisor	59	24	8	3	4	1	2	86	7	281

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	25	11	3	6	0	2	79	10	148
2017	Non-supervisor	63	18	9	3	4	0	3	83	8	281

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	31	16	4	5	0	1	75	9	148
2017	Non-supervisor	63	5	2	2	0	1	27	96	2	279

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	24	8	1	2	0	3	89	3	147
2017	Non-supervisor	75	9	6	0	1	1	8	93	1	279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	17	5	5	3	1	4	86	9	148
2017	Non-supervisor	42	21	14	7	13	0	4	65	20	281

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	32	7	6	1	1	1	86	7	146
2017	Non-supervisor	56	24	11	3	2	1	4	83	5	281

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	25	47	14	7	0	0	32	21	148
2017	Non-supervisor	16	40	30	10	4	0	0	56	14	282

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	20	45	23	7	0	0	29	26	148
2017	Non-supervisor	4	16	32	29	19	0	1	48	20	278

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	26	26	9	4	3	1	31	69	148
2017	Non-supervisor	36	22	21	8	7	5	2	39	61	282

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	96
2017	Non-supervisor	30	158

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	96
2017	Non-supervisor	31	158

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	96
2017	Non-supervisor	25	158

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	65	96
2017	Non-supervisor	37	158

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	96
2017	Non-supervisor	2	158

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	96
2017	Non-supervisor	38	158

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	4	57	19	13	4	3	95
2017	Non-supervisor	4	55	17	11	3	9	157

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	33	12	19	6	1	11	58	29	97
2017	Non-supervisor	19	38	11	10	10	2	9	65	23	160

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	9	14	12	18	4	36	25	51	97
2017	Non-supervisor	7	22	14	11	23	2	22	37	45	161

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.