2017 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	39	20	9	0	71	9	10
2017	Non-Aboriginal	38	43	11	5	4	80	9	418
2014	Aboriginal	19	32	19	0	29	51	29	15
2014	Non-Aboriginal	31	45	12	9	3	76	12	407
2011	Aboriginal	35	41	12	6	6	76	12	17
2011	Non-Aboriginal	31	41	15	8	6	72	13	397
2008	Aboriginal	53	20	20	0	7	73	7	15
2008	Non-Aboriginal	30	46	11	10	4	75	14	246

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	28	28	10	0	0	0	62	10	10
2017	Non-Aboriginal	38	36	14	9	4	0	0	73	13	419

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	59	9	0	0	91	0	10
2017	Non-Aboriginal	55	34	9	1	1	89	2	418
2014	Aboriginal	62	25	0	6	6	87	13	15
2014	Non-Aboriginal	61	29	6	3	1	90	4	407
2011	Aboriginal	83	11	0	6	0	94	6	18
2011	Non-Aboriginal	52	36	9	3	1	88	4	398

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	37	0	0	10	9	89	11	10
2017	Non-Aboriginal	44	38	10	3	3	0	83	7	418
2014	Aboriginal	23	39	25	6	6	0	62	13	15
2014	Non-Aboriginal	38	41	12	5	3	0	79	8	408
2011	Aboriginal	39	39	6	11	6	0	78	17	18
2011	Non-Aboriginal	40	41	10	7	3	0	81	10	398
2008	Aboriginal	47	33	7	7	7	0	80	13	15
2008	Non-Aboriginal	30	53	10	3	4	0	83	7	247

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	50	19	9	0	0	72	9	10
2017	Non-Aboriginal	40	38	13	5	3	0	79	8	417
2014	Aboriginal	0	26	29	32	13	0	26	45	15
2014	Non-Aboriginal	29	42	15	9	5	1	71	13	407
2011	Aboriginal	17	28	17	11	28	0	44	39	18
2011	Non-Aboriginal	28	37	18	10	5	1	66	16	395

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	40	10	9	0	0	81	9	10
2017	Non-Aboriginal	40	41	10	5	4	0	81	9	417
2014	Aboriginal	0	36	19	38	6	0	36	44	15
2014	Non-Aboriginal	31	43	11	11	3	1	74	14	406
2011	Aboriginal	11	39	11	28	11	0	50	39	18
2011	Non-Aboriginal	31	40	15	10	4	0	71	14	399
2008	Aboriginal	20	53	13	7	7	0	73	13	15
2008	Non-Aboriginal	26	38	18	12	6	0	64	18	247

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	19	28	21	10	0	0	41	31	10
2017	Non-Aboriginal	36	23	20	10	5	4	1	63	17	418
2014	Aboriginal	10	13	26	25	19	6	0	25	47	15
2014	Non-Aboriginal	28	26	17	12	12	5	1	57	25	407
2011	Aboriginal	22	11	11	33	22	0	0	33	56	18
2011	Non-Aboriginal	29	24	19	14	12	3	1	54	26	399
2008	Aboriginal	40	20	13	20	7	0	0	60	27	15
2008	Non-Aboriginal	21	28	18	18	11	3	0	51	31	247

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	28	0	20	0	9	0	78	22	10
2017	Non-Aboriginal	46	37	10	5	2	0	1	83	6	419
2014	Aboriginal	17	39	13	25	6	0	0	56	31	15
2014	Non-Aboriginal	43	35	9	5	4	3	1	81	9	408
2011	Aboriginal	17	33	22	0	28	0	0	50	28	18
2011	Non-Aboriginal	44	29	12	6	7	2	1	75	13	400
2008	Aboriginal	67	7	7	7	13	0	0	73	20	15
2008	Non-Aboriginal	31	33	16	10	8	2	1	65	18	247

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	37	0	0	20	0	0	80	20	10
2017	Non-Aboriginal	44	38	7	8	3	0	0	81	11	418
2014	Aboriginal	23	32	13	18	13	0	0	56	31	15
2014	Non-Aboriginal	42	34	11	7	5	1	0	77	12	408
2011	Aboriginal	17	33	17	11	22	0	0	50	33	18
2011	Non-Aboriginal	40	35	8	10	8	1	1	75	17	400
2008	Aboriginal	60	7	13	7	13	0	0	67	20	15
2008	Non-Aboriginal	27	33	14	16	9	1	0	61	25	247

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	18	10	19	10	0	61	29	10
2017	Non-Aboriginal	52	29	10	5	4	0	81	9	415
2014	Aboriginal	23	38	13	12	13	0	62	25	15
2014	Non-Aboriginal	45	33	10	6	6	1	78	12	407

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	29	19	9	12	0	0	60	21	10
2017	Non-Aboriginal	33	35	14	9	4	4	0	72	14	419
2014	Aboriginal	26	30	13	19	13	0	0	55	32	15
2014	Non-Aboriginal	26	38	15	11	6	4	0	67	17	406
2011	Aboriginal	6	33	28	11	17	6	0	41	29	18
2011	Non-Aboriginal	27	35	15	11	6	5	1	65	18	399

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	29	19	9	12	0	0	60	21	10
2017	Non-Aboriginal	28	41	16	9	4	1	0	70	14	419
2014	Aboriginal	10	45	7	32	6	0	0	55	38	15
2014	Non-Aboriginal	24	42	17	8	7	2	0	67	15	407
2011	Aboriginal	11	17	28	17	22	6	0	29	41	18
2011	Non-Aboriginal	29	35	16	11	7	1	1	66	18	398
2008	Aboriginal	40	20	7	27	7	0	0	60	33	15
2008	Non-Aboriginal	30	32	15	10	9	3	0	64	20	247

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	9	30	30	0	9	34	33	10
2017	Non-Aboriginal	17	40	18	12	7	5	60	21	418
2014	Aboriginal	0	43	13	12	32	0	43	44	15
2014	Non-Aboriginal	16	36	21	15	7	4	55	23	407
2011	Aboriginal	11	11	39	22	17	0	22	39	18
2011	Non-Aboriginal	16	41	19	14	6	4	59	21	399
2008	Aboriginal	20	33	13	33	0	0	53	33	15
2008	Non-Aboriginal	16	37	17	18	8	4	55	27	246

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	19	10	19	9	12	0	57	32	10
2017	Non-Aboriginal	25	31	19	9	8	7	1	60	19	419
2014	Aboriginal	17	13	20	38	13	0	0	30	51	15
2014	Non-Aboriginal	18	32	20	14	10	6	0	53	26	407
2011	Aboriginal	11	28	28	17	17	0	0	39	33	18
2011	Non-Aboriginal	25	38	16	9	8	3	0	66	17	399
2008	Aboriginal	20	33	13	13	13	7	0	57	29	15
2008	Non-Aboriginal	22	29	21	11	9	7	0	55	22	247

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	20	38	16	16	6	3	1	61	23	418
2014	Aboriginal	0	13	19	44	23	0	0	13	67	15
2014	Non-Aboriginal	17	35	18	19	9	3	0	53	28	406
2011	Aboriginal	6	17	22	22	33	0	0	22	56	18
2011	Non-Aboriginal	15	36	19	19	9	2	0	52	28	399
2008	Aboriginal	27	20	13	33	7	0	0	47	40	15
2008	Non-Aboriginal	13	30	18	24	13	2	0	43	39	245

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	28	19	10	9	0	62	19	10
2017	Non-Aboriginal	33	38	14	10	5	1	71	15	419
2014	Aboriginal	7	26	7	44	17	0	33	61	15
2014	Non-Aboriginal	28	37	17	11	6	0	66	17	408
2011	Aboriginal	22	28	6	11	33	0	50	44	18
2011	Non-Aboriginal	27	43	11	13	5	0	71	18	398

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	56	10	21	0	0	0	69	21	10
2017	Non-Aboriginal	31	40	14	10	5	0	0	71	15	417

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	41	10	0	9	40	0	68	15	10
2017	Non-Aboriginal	17	23	16	14	9	17	4	52	29	418
2014	Aboriginal	0	13	19	42	19	7	0	14	65	15
2014	Non-Aboriginal	14	23	18	16	11	14	2	45	33	408

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	18	19	20	0	0	0	61	20	10
2017	Non-Aboriginal	38	41	8	8	5	0	0	79	13	419
2014	Aboriginal	17	33	25	6	19	0	0	49	26	15
2014	Non-Aboriginal	38	36	11	10	4	1	1	75	14	408
2011	Aboriginal	28	28	11	11	22	0	0	56	33	18
2011	Non-Aboriginal	40	37	7	9	7	0	1	78	15	399
2008	Aboriginal	47	20	13	13	7	0	0	67	20	15
2008	Non-Aboriginal	21	41	14	13	11	0	0	62	24	247

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	22	36	16	10	4	3	10	66	16	146
2014	Non-Aboriginal	26	34	17	7	4	4	8	68	13	137

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	28	0	10	0	0	0	90	10	10
2017	Non-Aboriginal	37	38	12	7	5	1	1	76	12	416
2014	Aboriginal	6	45	19	10	19	0	0	52	29	15
2014	Non-Aboriginal	30	42	11	11	4	1	0	73	16	408
2011	Aboriginal	22	33	17	22	6	0	0	56	28	18
2011	Non-Aboriginal	33	38	10	11	6	1	2	73	17	400
2008	Aboriginal	20	40	13	7	20	0	0	60	27	15
2008	Non-Aboriginal	31	37	11	14	6	0	0	69	20	247

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	44	9	20	0	9	0	68	22	10
2017	Non-Aboriginal	35	34	11	9	6	5	1	73	16	419
2014	Aboriginal	19	20	26	23	6	7	0	42	31	15
2014	Non-Aboriginal	30	31	14	11	8	5	1	66	19	408
2011	Aboriginal	33	22	11	17	17	0	0	56	33	18
2011	Non-Aboriginal	38	25	11	9	9	7	2	68	20	400
2008	Aboriginal	33	13	7	13	33	0	0	47	47	15
2008	Non-Aboriginal	32	33	14	8	11	2	0	66	19	247

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	78	0	0	0	0	0	100	0	10
2017	Non-Aboriginal	45	38	10	5	1	0	1	84	6	418
2014	Aboriginal	19	45	22	0	13	0	0	65	13	15
2014	Non-Aboriginal	40	39	10	7	3	0	0	79	10	408
2011	Aboriginal	22	56	6	11	6	0	0	78	17	18
2011	Non-Aboriginal	40	39	10	6	3	0	2	81	9	398
2008	Aboriginal	33	27	13	13	13	0	0	60	27	15
2008	Non-Aboriginal	21	36	21	13	7	1	0	58	21	247

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	37	12	19	0	69	19	10
2017	Non-Aboriginal	40	40	11	6	3	80	9	419
2014	Aboriginal	30	51	6	6	7	81	13	15
2014	Non-Aboriginal	33	45	10	8	3	78	11	407
2011	Aboriginal	39	33	11	6	11	72	17	18
2011	Non-Aboriginal	36	41	12	7	3	78	10	397
2008	Aboriginal	27	33	27	0	13	60	13	15
2008	Non-Aboriginal	31	44	14	7	4	75	11	247

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	44	9	9	0	82	9	10
2017	Non-Aboriginal	44	37	9	6	3	81	9	419
2014	Aboriginal	30	38	13	13	7	68	19	15
2014	Non-Aboriginal	43	37	9	8	3	80	12	407
2011	Aboriginal	44	28	11	11	6	72	17	18
2011	Non-Aboriginal	38	40	10	6	4	79	11	398
2008	Aboriginal	60	20	7	7	7	80	13	15
2008	Non-Aboriginal	36	43	10	7	4	79	11	247

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	19	29	9	0	9	0	58	10	10
2017	Non-Aboriginal	43	35	9	6	3	4	0	81	10	417
2014	Aboriginal	30	19	13	32	0	7	0	52	34	15
2014	Non-Aboriginal	41	33	9	7	7	3	2	77	14	408
2011	Aboriginal	11	22	33	22	11	0	0	33	33	18
2011	Non-Aboriginal	36	37	12	8	5	1	2	75	13	398
2008	Aboriginal	7	40	27	20	7	0	0	47	27	15
2008	Non-Aboriginal	12	32	20	19	15	1	0	45	34	247

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	10	10	39	19	0	0	32	58	10
2017	Non-Aboriginal	23	28	12	15	14	3	4	55	32	419
2014	Aboriginal	7	17	13	32	32	0	0	23	64	15
2014	Non-Aboriginal	16	24	15	16	23	4	3	42	42	408
2011	Aboriginal	0	24	12	6	59	0	0	24	65	17
2011	Non-Aboriginal	12	19	17	21	25	2	4	33	49	399
2008	Aboriginal	7	27	27	0	40	0	0	33	40	15
2008	Non-Aboriginal	11	27	13	19	26	1	2	39	47	247

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	37	12	10	10	0	68	20	10
2017	Non-Aboriginal	36	40	13	6	4	1	77	10	418
2014	Aboriginal	0	33	7	31	29	0	33	61	15
2014	Non-Aboriginal	29	43	14	9	4	0	72	14	408
2011	Aboriginal	22	33	11	22	11	0	56	33	18
2011	Non-Aboriginal	32	43	11	8	6	1	75	13	396

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	19	18	19	10	0	53	29	10
2017	Non-Aboriginal	42	36	10	8	4	1	78	12	416
2014	Aboriginal	0	39	19	28	13	0	39	41	15
2014	Non-Aboriginal	35	37	13	9	5	0	73	14	408

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	28	19	9	0	0	72	9	10
2017	Non-Aboriginal	39	38	15	5	3	0	77	8	418
2014	Aboriginal	7	33	7	31	23	0	39	54	15
2014	Non-Aboriginal	31	44	14	7	4	1	75	11	408
2011	Aboriginal	22	39	22	17	0	0	61	17	18
2011	Non-Aboriginal	38	39	14	6	2	1	78	8	400

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	19	18	19	10	12	0	47	33	10
2017	Non-Aboriginal	26	43	19	5	4	2	1	71	9	418

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	50	9	9	0	0	0	82	9	10
2017	Non-Aboriginal	44	34	11	7	3	1	0	79	11	418
2014	Aboriginal	7	25	20	19	30	0	0	32	48	15
2014	Non-Aboriginal	35	39	13	6	3	2	2	77	10	407
2011	Aboriginal	22	33	17	11	17	0	0	56	28	18
2011	Non-Aboriginal	39	41	12	6	2	0	1	80	8	397

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	10	0	9	9	9	18	75	25	10
2017	Non-Aboriginal	46	24	9	4	3	1	12	80	9	418
2014	Aboriginal	13	32	13	35	0	0	7	49	38	15
2014	Non-Aboriginal	41	26	9	6	3	2	12	79	10	408
2011	Aboriginal	28	33	11	17	6	0	6	65	24	18
2011	Non-Aboriginal	47	23	6	9	4	0	11	79	14	398
2008	Aboriginal	47	27	13	7	0	0	7	79	7	15
2008	Non-Aboriginal	53	26	3	6	4	0	7	86	11	247

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	72	18	9	0	0	91	0	10
2017	Non-Aboriginal	45	35	12	6	2	81	8	419
2014	Aboriginal	30	26	26	12	7	56	19	15
2014	Non-Aboriginal	38	37	15	6	3	76	9	408
2011	Aboriginal	47	41	12	0	0	88	0	17
2011	Non-Aboriginal	42	34	15	6	3	77	8	398
2008	Aboriginal	13	53	27	7	0	67	7	15
2008	Non-Aboriginal	31	40	16	10	3	72	13	247

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	0	32	9	10	0	9	44	21	10
2017	Non-Aboriginal	49	25	8	5	3	3	7	82	10	417
2014	Aboriginal	19	32	20	12	0	0	17	62	15	15
2014	Non-Aboriginal	45	25	9	4	4	4	8	80	10	408
2011	Aboriginal	22	28	17	6	22	0	6	53	29	18
2011	Non-Aboriginal	42	27	11	6	8	2	4	73	15	397

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	37	42	21	10
2017	Non-Aboriginal	28	36	36	419
2014	Aboriginal	55	19	26	15
2014	Non-Aboriginal	37	30	33	408
2011	Aboriginal	39	22	39	18
2011	Non-Aboriginal	38	26	36	397

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-Aboriginal	11	19	43	3	16	9	118
2014	Non-Aboriginal	10	20	54	3	9999	13	150
2011	Non-Aboriginal	9	13	62	6	9999	11	151

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	41	9	12	9	0	70	21	10
2017	Non-Aboriginal	48	38	8	4	2	0	86	6	419
2014	Aboriginal	36	39	0	12	6	6	81	19	15
2014	Non-Aboriginal	45	40	10	3	2	0	85	5	408
2011	Aboriginal	39	33	6	0	22	0	72	22	18
2011	Non-Aboriginal	44	40	9	4	2	1	85	6	400
2008	Aboriginal	53	27	7	7	7	0	80	13	15
2008	Non-Aboriginal	48	34	11	4	4	0	81	8	246

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	33	47	10	8	2	1	80	10	418
2014	Aboriginal	0	68	7	25	0	0	68	25	15
2014	Non-Aboriginal	30	48	11	7	2	1	80	10	408
2011	Aboriginal	11	50	11	17	11	0	61	28	18
2011	Non-Aboriginal	30	48	11	8	3	1	78	11	400

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	9	63	9	9	0	0	18	18	10
2017	Non-Aboriginal	5	22	41	17	10	0	5	28	29	418
2014	Aboriginal	29	32	26	7	7	0	0	13	61	15
2014	Non-Aboriginal	9	27	39	17	6	1	1	24	36	407
2011	Aboriginal	17	22	44	17	0	0	0	17	39	18
2011	Non-Aboriginal	10	22	40	17	7	0	4	25	33	399
2008	Aboriginal	13	33	27	20	7	0	0	27	47	15
2008	Non-Aboriginal	13	31	34	13	6	1	2	20	45	247

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	18	50	32	0	0	0	32	18	10
2017	Non-Aboriginal	8	16	28	25	14	3	6	43	27	416
2014	Aboriginal	25	36	13	7	13	7	0	21	65	15
2014	Non-Aboriginal	9	22	29	22	11	4	3	35	33	405
2011	Aboriginal	17	28	28	22	6	0	0	28	44	18
2011	Non-Aboriginal	8	17	30	26	12	2	5	41	27	398
2008	Aboriginal	14	29	29	14	7	7	0	23	46	14
2008	Non-Aboriginal	14	25	27	21	10	1	2	32	40	247

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	9	56	23	0	0	0	23	21	10
2017	Non-Aboriginal	8	19	38	19	12	1	4	32	28	418
2014	Aboriginal	37	36	7	13	7	0	0	20	74	15
2014	Non-Aboriginal	12	24	33	17	10	2	3	28	37	407
2011	Aboriginal	22	28	22	11	11	6	0	24	53	18
2011	Non-Aboriginal	10	20	31	22	9	3	5	34	33	398
2008	Aboriginal	7	33	33	13	7	7	0	21	43	15
2008	Non-Aboriginal	13	27	32	16	9	1	3	26	41	247

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	9	9	82	0	0	0	82	9	10
2017	Non-Aboriginal	4	15	31	29	17	1	3	48	20	414
2014	Aboriginal	19	17	19	33	13	0	0	46	35	15
2014	Non-Aboriginal	4	18	34	27	13	2	1	41	23	406
2011	Aboriginal	0	17	39	28	17	0	0	44	17	18
2011	Non-Aboriginal	3	14	32	34	13	1	4	49	18	398
2008	Aboriginal	13	7	40	33	7	0	0	40	20	15
2008	Non-Aboriginal	8	17	38	28	6	1	2	35	26	247

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	0	31	51	0	0	18	62	0	10
2017	Non-Aboriginal	8	17	29	22	16	1	6	41	27	417
2014	Aboriginal	42	13	13	19	13	0	0	32	55	15
2014	Non-Aboriginal	11	24	30	18	10	2	4	30	38	407
2011	Aboriginal	11	28	22	33	6	0	0	39	39	18
2011	Non-Aboriginal	10	20	31	21	13	1	5	36	32	398
2008	Aboriginal	7	27	60	0	7	0	0	7	33	15
2008	Non-Aboriginal	11	18	33	25	9	1	4	35	30	245

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	31	42	9	9	0	9	20	34	10
2017	Non-Aboriginal	13	23	22	21	12	4	5	36	40	418
2014	Aboriginal	25	13	19	30	13	0	0	43	38	15
2014	Non-Aboriginal	8	19	27	25	12	6	3	41	30	407
2011	Aboriginal	11	11	33	17	11	0	17	33	27	18
2011	Non-Aboriginal	6	14	27	27	15	4	7	47	22	396
2008	Aboriginal	13	20	27	20	7	7	7	31	38	15
2008	Non-Aboriginal	12	32	23	16	10	2	5	28	47	247

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	22	20	37	9	0	0	47	34	10
2017	Non-Aboriginal	6	20	38	20	10	3	4	32	28	418
2014	Aboriginal	25	42	13	13	0	7	0	14	72	15
2014	Non-Aboriginal	12	19	35	16	13	3	3	31	32	406

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	71	9	0	20	0	0	80	20	10
2017	Non-Aboriginal	52	31	7	6	4	0	83	10	418
2014	Aboriginal	13	26	20	12	23	6	42	37	15
2014	Non-Aboriginal	45	32	8	9	6	0	77	14	407

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	19	19	0	0	81	0	10
2017	Non-Aboriginal	52	36	5	5	2	88	7	418
2014	Aboriginal	13	39	31	6	10	52	17	15
2014	Non-Aboriginal	45	37	10	5	2	83	8	407

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	38	9	10	9	0	0	72	19	10
2017	Non-Aboriginal	42	35	14	4	2	3	1	79	7	418
2014	Aboriginal	17	39	26	6	12	0	0	56	18	15
2014	Non-Aboriginal	41	35	11	5	2	5	0	80	8	408

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	28	28	0	0	10	0	69	0	10
2017	Non-Aboriginal	42	42	11	3	1	2	0	85	4	417
2014	Aboriginal	0	62	19	6	12	0	0	62	19	15
2014	Non-Aboriginal	37	39	13	5	3	4	0	79	8	408
2011	Aboriginal	17	28	17	22	17	0	0	44	39	18
2011	Non-Aboriginal	38	39	14	4	2	2	1	80	6	398

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	28	19	0	0	0	0	81	0	10
2017	Non-Aboriginal	52	37	7	2	2	0	0	88	5	418
2014	Aboriginal	13	49	13	19	6	0	0	62	25	15
2014	Non-Aboriginal	45	41	8	3	3	0	0	86	7	408
2011	Aboriginal	11	33	28	17	11	0	0	44	28	18
2011	Non-Aboriginal	45	37	10	5	3	1	0	82	7	397
2008	Aboriginal	33	27	7	20	7	0	7	64	29	15
2008	Non-Aboriginal	35	40	14	6	4	0	0	76	10	245

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	48	9	0	0	9	0	90	0	10
2017	Non-Aboriginal	32	30	13	8	5	6	6	71	15	419
2014	Aboriginal	6	26	19	19	23	7	0	35	45	15
2014	Non-Aboriginal	31	31	11	11	6	4	5	68	19	407

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	45	44	7	2	1	1	0	90	3	417
2014	Aboriginal	32	30	18	13	6	0	0	62	20	15
2014	Non-Aboriginal	40	41	10	3	2	3	0	84	5	408
2011	Aboriginal	33	50	6	11	0	0	0	83	11	18
2011	Non-Aboriginal	43	39	12	3	1	3	1	84	5	400

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	30	35	15	10	4	4	2	69	15	417
2014	Aboriginal	10	39	13	25	6	6	0	53	34	15
2014	Non-Aboriginal	27	35	16	11	7	3	2	65	19	408
2011	Aboriginal	17	22	22	28	11	0	0	39	39	18
2011	Non-Aboriginal	34	35	13	7	6	3	2	73	14	400
2008	Aboriginal	33	27	20	7	13	0	0	60	20	15
2008	Non-Aboriginal	30	29	18	13	8	3	1	61	21	247

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	21	30	20	15	5	7	2	56	22	418
2014	Aboriginal	0	32	19	25	17	7	0	35	45	15
2014	Non-Aboriginal	15	32	21	16	7	10	0	52	25	406
2011	Aboriginal	17	33	22	22	6	0	0	50	28	18
2011	Non-Aboriginal	17	32	23	13	7	7	2	54	21	400

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	16	25	17	12	11	14	6	51	28	419
2014	Aboriginal	7	13	7	26	41	7	0	21	72	15
2014	Non-Aboriginal	14	19	20	17	15	13	4	39	37	405
2011	Aboriginal	11	17	11	17	33	11	0	31	56	18
2011	Non-Aboriginal	16	21	19	15	12	13	5	44	33	398

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	50	9	0	0	91	0	10
2017	Non-Aboriginal	50	42	3	4	1	92	5	419
2014	Aboriginal	30	39	13	18	0	69	18	15
2014	Non-Aboriginal	36	48	5	8	2	84	10	408
2011	Aboriginal	22	50	6	22	0	72	22	18
2011	Non-Aboriginal	44	48	3	5	0	92	5	398
2008	Aboriginal	27	47	13	13	0	73	13	15
2008	Non-Aboriginal	47	42	4	6	2	89	7	247

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	47	0	0	0	100	0	10
2017	Non-Aboriginal	52	33	4	7	3	86	10	419
2014	Aboriginal	13	13	6	38	30	26	68	15
2014	Non-Aboriginal	44	33	6	10	7	77	17	408
2011	Aboriginal	33	50	6	6	6	83	11	18
2011	Non-Aboriginal	48	31	7	10	4	79	14	396

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	40	12	0	0	0	88	0	10
2017	Non-Aboriginal	52	37	7	3	1	0	89	4	418
2014	Aboriginal	33	55	13	0	0	0	87	0	15
2014	Non-Aboriginal	47	40	8	4	1	1	88	4	407

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	69	13	9	9	0	0	0	82	9	10
2017	Non-Aboriginal	69	24	3	3	0	0	0	93	4	419
2014	Aboriginal	62	26	6	6	0	0	0	88	6	15
2014	Non-Aboriginal	61	27	4	6	1	0	1	89	8	407
2011	Aboriginal	50	39	11	0	0	0	0	89	0	18
2011	Non-Aboriginal	72	20	4	2	1	1	0	93	3	396
2008	Aboriginal	47	47	7	0	0	0	0	93	0	15
2008	Non-Aboriginal	65	25	3	4	3	0	0	90	7	247

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	32	0	9	18	12	69	31	10
2017	Non-Aboriginal	59	21	10	7	3	1	81	10	418
2014	Aboriginal	55	20	6	19	0	0	75	19	15
2014	Non-Aboriginal	52	30	8	9	1	0	82	10	408
2011	Aboriginal	44	44	0	11	0	0	89	11	18
2011	Non-Aboriginal	61	22	6	9	2	0	84	11	396
2008	Aboriginal	40	20	7	20	13	0	60	33	15
2008	Non-Aboriginal	55	28	6	8	3	0	83	11	247

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	63	28	0	9	0	0	0	91	9	10
2017	Non-Aboriginal	63	21	7	6	2	0	1	85	8	418
2014	Aboriginal	49	19	12	20	0	0	0	68	20	15
2014	Non-Aboriginal	62	22	5	7	2	0	1	86	9	408
2011	Aboriginal	35	29	18	6	6	6	0	69	13	17
2011	Non-Aboriginal	62	24	4	8	3	0	0	86	11	399
2008	Aboriginal	53	33	0	13	0	0	0	87	13	15
2008	Non-Aboriginal	52	25	6	11	4	0	2	79	15	247

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	91	0	0	9	0	0	91	9	10
2017	Non-Aboriginal	82	14	2	1	0	0	96	1	418
2014	Aboriginal	62	13	12	13	0	0	75	13	15
2014	Non-Aboriginal	75	17	1	4	1	1	93	5	405
2011	Aboriginal	61	11	6	22	0	0	72	22	18
2011	Non-Aboriginal	82	13	2	3	1	1	95	4	399
2008	Aboriginal	87	7	0	7	0	0	93	7	15
2008	Non-Aboriginal	79	11	4	3	2	0	91	5	247

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	19	18	0	9	0	0	73	9	10
2017	Non-Aboriginal	55	29	6	6	2	1	1	86	8	416
2014	Aboriginal	43	32	6	12	7	0	0	75	19	15
2014	Non-Aboriginal	53	31	7	6	1	2	1	86	6	408

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	82	9	9	0	0	0	0	91	0	10
2017	Non-Aboriginal	77	20	1	1	0	1	1	98	1	419
2014	Aboriginal	69	19	12	0	0	0	0	88	0	15
2014	Non-Aboriginal	74	20	2	1	0	2	1	97	1	408
2011	Aboriginal	61	28	6	0	0	0	6	94	0	18
2011	Non-Aboriginal	76	17	4	0	0	0	2	95	1	398
2008	Aboriginal	60	27	7	0	7	0	0	87	7	15
2008	Non-Aboriginal	48	23	12	4	4	4	6	78	8	247

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	14	86	418
2014	Non-Aboriginal	15	85	406

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	43	58
2014	Non-Aboriginal	57	63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	71	58
2014	Non-Aboriginal	64	63

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	58
2014	Non-Aboriginal	10	63

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	58
2014	Non-Aboriginal	0	63

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	36	58
2014	Non-Aboriginal	34	63

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	47	58
2014	Non-Aboriginal	35	63

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	34	58
2014	Non-Aboriginal	40	63

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	45	58
2014	Non-Aboriginal	35	63

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	35	58
2014	Non-Aboriginal	27	63

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	61	58
2014	Non-Aboriginal	57	63

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	34	58
2014	Non-Aboriginal	29	63

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	58

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	58
2014	Non-Aboriginal	12	63

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	58
2014	Non-Aboriginal	18	63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	38	58
2014	Non-Aboriginal	41	63

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	58
2014	Non-Aboriginal	24	63

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	58
2014	Non-Aboriginal	18	63

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	72	58
2014	Non-Aboriginal	53	63

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	35	58
2014	Non-Aboriginal	23	63

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	58
2014	Non-Aboriginal	15	63

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	58
2014	Non-Aboriginal	19	63

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	8	63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	10	63

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	11	63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	15	63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	58
2014	Non-Aboriginal	30	63

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	56

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	56
2014	Non-Aboriginal	21	57

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	12	57

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	56

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	56

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	56
2014	Non-Aboriginal	10	57

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	19	56
2014	Non-Aboriginal	10	57

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	56
2014	Non-Aboriginal	14	57

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	56
2014	Non-Aboriginal	10	57

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	26	56
2014	Non-Aboriginal	19	57

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	56
2014	Non-Aboriginal	16	57

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	55	56
2014	Non-Aboriginal	42	57

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	57

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	45	56
2014	Non-Aboriginal	54	57

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	56

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	56
2014	Non-Aboriginal	12	57

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	89	11	59

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	19	18	0	10	19	9	61	14	10
2017	Non-Aboriginal	16	15	17	7	2	33	11	54	16	418
2014	Aboriginal	13	13	25	19	7	23	0	34	33	15
2014	Non-Aboriginal	12	18	20	5	6	29	9	50	18	407

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	32	28	0	0	18	0	66	0	10
2017	Non-Aboriginal	24	31	17	7	3	15	3	67	13	418
2014	Aboriginal	20	20	19	19	17	6	0	42	38	15
2014	Non-Aboriginal	22	32	20	3	6	15	1	65	11	407
2011	Aboriginal	6	29	29	24	12	0	0	35	35	17
2011	Non-Aboriginal	42	34	14	4	3	5	0	79	7	397

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	9	91	417
2014	Aboriginal	35	65	15
2014	Non-Aboriginal	8	92	406

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	30	36
2014	Non-Aboriginal	39	32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	72	36
2014	Non-Aboriginal	84	32

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	36

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	36
2014	Non-Aboriginal	0	32

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	32

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	36

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	36
2014	Non-Aboriginal	19	32

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	36
2014	Non-Aboriginal	19	32

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	36
2014	Non-Aboriginal	27	32

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	33	36
2014	Non-Aboriginal	18	32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	36

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	36

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	36
2014	Non-Aboriginal	21	32

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	36

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	36
2014	Non-Aboriginal	36	32

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	35
2014	Non-Aboriginal	31	33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	23	33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	33

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	65	35
2014	Non-Aboriginal	60	33

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	35
2014	Non-Aboriginal	0	30

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	35
2014	Non-Aboriginal	23	30

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	51	35
2014	Non-Aboriginal	47	30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	48	35
2014	Non-Aboriginal	66	30

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	35

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	20	30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	91	9	35

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	10	28	0	0	10	28	56	0	10
2017	Non-Aboriginal	16	15	16	3	2	37	11	59	10	418
2014	Aboriginal	0	26	30	12	13	13	7	32	31	15
2014	Non-Aboriginal	14	15	20	3	2	39	7	53	9	407

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	30	18	0	0	9	9	78	0	10
2017	Non-Aboriginal	27	30	14	4	3	19	3	73	9	417
2014	Aboriginal	7	39	19	16	13	6	0	49	30	15
2014	Non-Aboriginal	24	30	19	3	3	20	2	69	7	406
2011	Aboriginal	22	39	6	22	6	0	6	65	29	18
2011	Non-Aboriginal	42	35	12	2	1	7	0	83	4	397

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	0	100	10
2017	Non-Aboriginal	12	88	418
2014	Non-Aboriginal	12	88	403

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	77	23	50
2014	Non-Aboriginal	80	20	49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	47	39	2	8	0	0	3	89	9	38
2014	Non-Aboriginal	44	38	7	8	2	0	0	82	10	39

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	23	45	12	8	3	2	7	74	12	419
2014	Aboriginal	13	61	19	7	0	0	0	74	7	15
2014	Non-Aboriginal	18	48	10	7	4	3	10	76	12	407
2011	Aboriginal	18	65	12	0	6	0	0	82	6	17
2011	Non-Aboriginal	25	46	12	7	2	1	8	78	10	400
2008	Aboriginal	33	40	13	0	7	0	7	79	7	15
2008	Non-Aboriginal	23	47	11	8	2	2	8	77	10	247

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	9	19	9	0	19	31	44	18	10
2017	Non-Aboriginal	10	19	24	4	3	29	12	48	12	417
2014	Aboriginal	6	23	45	12	7	7	0	32	20	15
2014	Non-Aboriginal	6	20	21	7	3	30	13	46	17	406
2011	Aboriginal	11	11	39	22	0	17	0	27	27	18
2011	Non-Aboriginal	7	19	20	7	2	35	10	47	16	397

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	47	9	0	0	19	12	87	0	10
2017	Non-Aboriginal	39	29	11	2	1	10	8	83	4	419
2014	Aboriginal	17	45	13	18	0	7	0	66	20	15
2014	Non-Aboriginal	29	30	11	4	1	14	10	79	6	407
2011	Aboriginal	17	28	28	17	6	0	6	47	24	18
2011	Non-Aboriginal	41	31	9	3	2	7	8	83	6	400
2008	Aboriginal	47	13	27	0	0	7	7	69	0	15
2008	Non-Aboriginal	30	35	15	4	0	8	8	77	5	247

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	38	18	0	0	19	12	73	0	10
2017	Non-Aboriginal	34	30	13	2	1	12	8	81	3	417
2014	Aboriginal	0	55	19	19	0	7	0	59	20	15
2014	Non-Aboriginal	25	31	14	3	1	16	9	76	6	404
2011	Aboriginal	17	33	33	11	0	0	6	53	12	18
2011	Non-Aboriginal	35	31	13	4	1	9	7	78	7	396
2008	Aboriginal	40	13	20	20	0	0	7	57	21	15
2008	Non-Aboriginal	30	34	13	6	4	7	7	75	11	247

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	50	0	20	0	0	0	80	20	10
2017	Non-Aboriginal	56	27	8	4	4	0	0	84	8	417

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	61	19	10	10	0	0	0	80	10	10
2017	Non-Aboriginal	56	28	9	3	3	0	0	85	7	419

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	9	44	9	0	19	19	0	65	24	10
2017	Non-Aboriginal	18	35	22	11	5	8	1	58	17	419

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	32	9	19	0	10	0	69	21	10
2017	Non-Aboriginal	18	43	20	10	6	3	0	63	17	416

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	51	9	0	31	9	0	0	60	40	10
2017	Non-Aboriginal	27	28	18	13	12	0	2	56	26	418

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	32	31	10	9	0	0	50	19	10
2017	Non-Aboriginal	24	27	25	14	9	0	1	52	23	418

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	32	9	0	9	9	9	77	11	10
2017	Non-Aboriginal	28	30	23	10	8	0	1	59	18	418

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	32	18	0	9	9	0	70	10	10
2017	Non-Aboriginal	24	28	21	15	11	1	2	53	26	417

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	20	0	9	0	0	18	89	11	10
2017	Non-Aboriginal	46	28	12	5	4	0	5	78	9	416

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	28	9	9	9	0	0	72	18	10
2017	Non-Aboriginal	34	31	19	10	5	0	1	66	15	419

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	9	31	20	9	0	0	40	29	10
2017	Non-Aboriginal	29	32	23	8	5	0	2	63	14	418

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	40	10	0	28	0	0	62	28	10
2017	Non-Aboriginal	25	28	28	13	5	0	1	54	18	418

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	30	10	29	9	0	0	52	38	10
2017	Non-Aboriginal	30	30	21	12	7	0	1	60	19	416

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	31	28	0	0	0	0	72	0	10
2017	Non-Aboriginal	38	30	20	7	3	1	1	69	11	417

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	9	19	9	0	0	10	69	10	10
2017	Non-Aboriginal	63	21	8	3	2	0	2	86	6	419

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	81	9	0	10	0	0	0	90	10	10
2017	Non-Aboriginal	71	13	5	4	3	1	3	88	7	415

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	29	0	0	9	0	0	91	9	10
2017	Non-Aboriginal	51	31	9	3	4	0	2	83	7	417

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	61	10	19	10	0	0	0	71	10	10
2017	Non-Aboriginal	59	21	10	3	5	0	3	82	9	418

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	81	0	0	0	0	0	19	100	0	10
2017	Non-Aboriginal	56	14	7	2	2	1	18	87	5	416

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	90	0	0	0	0	0	10	100	0	10
2017	Non-Aboriginal	70	15	7	1	1	1	6	91	2	415

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	31	10	9	19	0	0	62	28	10
2017	Non-Aboriginal	50	19	11	6	9	0	4	73	16	418

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	20	9	9	0	0	10	80	10	10
2017	Non-Aboriginal	55	27	10	4	1	1	2	84	5	416

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	31	51	18	0	0	0	31	18	10
2017	Non-Aboriginal	13	35	35	11	5	0	0	49	16	419

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	4	17	36	27	15	0	0	42	22	416

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	20	9	0	9	0	9	58	42	10
2017	Non-Aboriginal	33	23	23	8	6	5	2	35	65	419

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	25	250

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	28	250

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	21	250

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	49	250

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	250

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	38	250

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Non-Aboriginal	4	56	18	11	3	7	248

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	19	36	11	14	9	2	9	63	25	253

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	7	17	14	12	21	2	27	34	47	254

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.