2017 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 44 12 4 2 0 0 81 7 236
2017 Term 34 44 11 6 5 0 0 78 11 154
2017 Casual 49 21 18 4 8 0 0 69 12 24
2017 Student 54 38 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 28 46 13 8 5 0 0 73 14 256
2014 Term 31 43 12 12 1 0 0 75 13 99
2014 Casual 42 43 7 8 0 0 0 85 8 49
2014 Student 39 44 6 6 6 0 0 83 11 18
2011 Indeterminate (permanent) 31 43 14 8 5 0 0 74 12 286
2011 Term 31 38 18 7 7 0 0 69 13 107
2011 Casual 38 25 6 13 19 0 0 63 31 16
2008 Indeterminate (permanent) 32 44 12 9 3 0 0 76 12 186
2008 Term 23 48 11 12 6 0 0 71 18 66

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 41 11 9 3 0 0 76 13 237
2017 Term 37 31 19 9 5 0 0 68 13 154
2017 Casual 50 21 13 12 3 0 0 71 16 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 38 7 1 1 0 0 91 2 237
2017 Term 56 31 12 1 1 0 0 87 1 153
2017 Casual 58 17 18 8 0 0 0 74 8 24
2017 Student 62 38 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 60 29 7 3 1 0 0 89 5 256
2014 Term 59 28 9 3 2 0 0 86 5 99
2014 Casual 74 26 0 0 0 0 0 100 0 49
2014 Student 67 33 0 0 0 0 0 100 0 18
2011 Indeterminate (permanent) 55 34 8 2 1 0 0 90 3 288
2011 Term 49 34 10 6 1 0 0 83 6 108
2011 Casual 47 40 13 0 0 0 0 87 0 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 40 9 3 4 0 0 84 7 237
2017 Term 42 41 11 4 2 0 0 82 6 153
2017 Casual 50 17 17 11 5 0 0 67 16 24
2017 Student 62 23 15 0 0 0 0 85 0 13
2014 Indeterminate (permanent) 36 39 14 7 5 0 0 74 12 257
2014 Term 32 49 15 4 0 0 0 82 4 99
2014 Casual 58 36 5 0 0 0 0 95 0 49
2014 Student 44 39 6 6 6 0 0 83 11 18
2011 Indeterminate (permanent) 40 40 12 6 2 0 0 80 8 286
2011 Term 39 45 6 7 4 0 0 83 11 109
2011 Casual 50 19 0 19 13 0 0 69 31 16
2008 Indeterminate (permanent) 32 51 10 3 4 0 0 83 7 186
2008 Term 26 55 9 3 8 0 0 80 11 66
2008 Casual 50 40 0 0 10 0 0 90 10 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 43 13 5 3 0 0 78 9 236
2017 Term 42 34 16 5 3 1 0 76 8 153
2017 Casual 46 46 4 4 0 0 0 92 4 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 24 39 17 12 7 2 0 64 19 256
2014 Term 25 43 19 10 3 0 0 68 13 99
2014 Casual 44 50 5 0 0 0 0 95 0 49
2014 Student 61 28 6 6 0 0 0 89 6 18
2011 Indeterminate (permanent) 27 39 19 9 5 1 0 67 14 284
2011 Term 26 36 16 12 9 1 0 63 21 108
2011 Casual 31 25 13 25 6 0 0 56 31 16

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 42 11 5 5 0 0 79 10 235
2017 Term 41 41 8 6 3 0 0 82 10 154
2017 Casual 46 46 4 4 0 0 0 92 4 24
2017 Student 69 23 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 25 42 13 14 5 2 0 68 19 255
2014 Term 28 46 14 11 1 0 0 75 12 99
2014 Casual 46 45 6 4 0 0 0 91 4 49
2014 Student 61 28 0 11 0 0 0 89 11 18
2011 Indeterminate (permanent) 28 44 16 8 3 0 0 72 12 287
2011 Term 30 37 13 12 7 1 0 68 19 109
2011 Casual 40 0 7 53 0 0 0 40 53 15
2008 Indeterminate (permanent) 25 42 16 10 6 0 0 67 17 186
2008 Term 23 32 23 15 8 0 0 55 23 66
2008 Casual 60 20 10 10 0 0 0 80 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 24 20 8 6 3 0 65 14 236
2017 Term 32 22 22 16 4 5 0 56 20 154
2017 Casual 45 23 8 8 8 4 4 74 17 24
2017 Student 31 23 8 15 0 15 8 70 20 13
2014 Indeterminate (permanent) 26 23 18 12 16 4 0 51 29 256
2014 Term 23 27 17 14 9 9 0 55 26 99
2014 Casual 38 31 12 8 0 4 8 78 9 49
2014 Student 39 28 17 6 6 6 0 71 12 18
2011 Indeterminate (permanent) 27 25 20 13 10 4 1 54 25 287
2011 Term 31 21 13 17 16 2 1 54 33 109
2011 Casual 31 13 19 19 19 0 0 44 38 16
2008 Indeterminate (permanent) 22 26 20 18 10 4 0 50 29 186
2008 Term 20 30 12 21 17 0 0 50 38 66
2008 Casual 40 20 20 0 10 10 0 67 11 10
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 40 10 6 2 1 1 82 8 237
2017 Term 50 33 11 5 1 0 1 83 6 154
2017 Casual 42 42 12 0 4 0 0 84 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 36 39 9 6 6 2 0 77 13 257
2014 Term 44 33 13 6 2 3 0 79 8 99
2014 Casual 63 26 2 2 0 6 2 96 2 49
2014 Student 56 22 11 6 0 0 6 82 6 18
2011 Indeterminate (permanent) 43 31 13 6 5 1 1 75 11 288
2011 Term 42 28 11 5 12 2 0 72 17 109
2011 Casual 38 13 13 13 19 0 6 53 33 16
2008 Indeterminate (permanent) 32 31 17 10 8 3 1 65 18 186
2008 Term 32 32 14 9 12 0 2 65 22 66
2008 Casual 40 40 10 10 0 0 0 80 10 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 43 6 8 2 0 0 83 10 236
2017 Term 46 32 8 8 6 0 0 78 14 154
2017 Casual 37 42 14 8 0 0 0 79 8 24
2017 Student 77 15 0 0 0 8 0 100 0 13
2014 Indeterminate (permanent) 38 38 9 8 6 0 0 77 14 257
2014 Term 36 35 17 7 5 0 0 71 12 99
2014 Casual 63 21 8 4 0 4 0 88 4 49
2014 Student 56 6 17 17 6 0 0 61 22 18
2011 Indeterminate (permanent) 38 38 8 9 6 0 1 76 16 288
2011 Term 43 28 9 9 9 1 0 72 19 109
2011 Casual 38 25 0 0 38 0 0 63 38 16
2008 Indeterminate (permanent) 28 33 12 16 10 1 0 62 26 186
2008 Term 27 29 17 17 9 0 2 57 26 66
2008 Casual 50 10 30 0 0 10 0 67 0 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 28 11 6 4 0 0 79 10 235
2017 Term 50 27 12 4 6 0 0 78 10 152
2017 Casual 46 49 0 4 0 0 0 96 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 40 36 11 5 8 0 0 76 13 256
2014 Term 43 31 12 9 4 2 0 75 13 99
2014 Casual 61 26 8 2 2 2 0 89 4 49
2014 Student 67 17 0 11 6 0 0 83 17 18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 37 16 11 4 4 0 68 16 237
2017 Term 36 32 14 6 5 6 1 73 12 154
2017 Casual 34 49 4 9 0 4 0 86 9 24
2017 Student 85 8 0 0 8 0 0 92 8 13
2014 Indeterminate (permanent) 20 39 16 15 8 2 0 60 23 255
2014 Term 30 36 16 7 4 7 0 71 12 99
2014 Casual 43 34 11 6 0 6 0 82 6 49
2014 Student 39 39 11 0 6 6 0 82 6 18
2011 Indeterminate (permanent) 25 38 15 11 5 5 0 67 17 287
2011 Term 28 29 17 9 11 4 1 61 21 109
2011 Casual 25 19 19 25 6 6 0 47 33 16

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 43 18 11 5 2 0 66 16 237
2017 Term 32 39 15 7 4 2 1 73 12 154
2017 Casual 30 49 13 9 0 0 0 78 9 24
2017 Student 77 15 0 0 8 0 0 92 8 13
2014 Indeterminate (permanent) 20 41 18 12 9 1 0 61 21 256
2014 Term 21 44 21 8 4 3 0 66 12 99
2014 Casual 38 48 8 2 0 4 0 90 2 49
2014 Student 39 33 11 0 11 6 0 76 12 18
2011 Indeterminate (permanent) 26 38 18 9 6 1 1 66 15 286
2011 Term 32 28 15 13 11 2 0 61 24 109
2011 Casual 31 25 6 25 13 0 0 56 38 16
2008 Indeterminate (permanent) 28 36 14 10 9 3 0 66 19 186
2008 Term 30 21 17 17 12 2 2 53 30 66
2008 Casual 80 0 10 0 0 10 0 89 0 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 43 21 13 10 3 0 55 23 237
2017 Term 24 39 14 11 5 6 1 67 18 153
2017 Casual 20 20 22 16 4 17 0 49 25 24
2017 Student 46 31 8 8 0 8 0 83 8 13
2014 Indeterminate (permanent) 13 40 19 17 9 1 0 54 27 256
2014 Term 14 33 27 13 6 8 0 50 21 99
2014 Casual 27 28 16 13 4 11 0 62 20 49
2014 Student 39 22 28 6 0 6 0 65 6 18
2011 Indeterminate (permanent) 15 41 21 13 6 4 0 59 19 287
2011 Term 16 39 17 18 6 4 0 57 26 109
2011 Casual 13 13 13 25 19 19 0 31 54 16
2008 Indeterminate (permanent) 15 39 19 15 8 3 1 56 24 186
2008 Term 15 31 12 31 8 3 0 48 40 65
2008 Casual 50 20 10 0 0 20 0 88 0 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 34 21 11 10 5 0 56 22 237
2017 Term 32 24 19 8 7 8 2 62 17 154
2017 Casual 25 32 8 13 0 21 0 73 16 24
2017 Student 54 31 0 0 0 15 0 100 0 13
2014 Indeterminate (permanent) 17 31 20 18 12 3 0 49 31 256
2014 Term 15 29 23 12 11 9 2 49 25 99
2014 Casual 29 39 13 2 6 11 0 77 9 49
2014 Student 28 22 17 22 0 11 0 56 25 18
2011 Indeterminate (permanent) 25 39 18 9 6 3 0 67 15 288
2011 Term 23 33 17 12 12 3 0 58 25 108
2011 Casual 13 50 6 13 19 0 0 63 31 16
2008 Indeterminate (permanent) 23 33 22 10 6 5 0 60 18 186
2008 Term 15 20 18 17 21 9 0 38 42 66
2008 Casual 40 10 30 0 0 20 0 63 0 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 38 19 19 7 2 0 54 27 235
2017 Term 24 38 15 13 7 3 1 64 20 154
2017 Casual 24 40 13 13 0 5 5 71 14 24
2017 Student 46 46 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 15 35 19 19 11 1 0 51 31 255
2014 Term 17 26 21 21 9 7 0 46 32 99
2014 Casual 21 38 13 16 6 6 0 63 23 49
2014 Student 28 44 6 17 0 6 0 76 18 18
2011 Indeterminate (permanent) 14 37 21 20 7 1 0 51 28 288
2011 Term 17 34 17 18 13 2 0 52 31 108
2011 Casual 13 25 0 13 44 6 0 40 60 16
2008 Indeterminate (permanent) 11 29 21 24 14 1 0 40 38 184
2008 Term 15 30 9 30 14 2 0 46 45 66
2008 Casual 40 30 10 0 0 20 0 88 0 10
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 40 15 11 5 0 0 70 16 237
2017 Term 32 38 15 8 5 1 0 71 14 154
2017 Casual 45 25 9 16 5 0 0 71 20 24
2017 Student 62 31 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 22 38 18 13 8 0 0 61 21 257
2014 Term 25 40 19 8 8 0 0 65 16 99
2014 Casual 44 31 9 16 0 0 0 75 16 49
2014 Student 67 17 11 6 0 0 0 83 6 18
2011 Indeterminate (permanent) 25 43 12 14 6 0 0 69 20 287
2011 Term 30 44 9 12 5 0 0 74 17 109
2011 Casual 31 31 0 19 19 0 0 63 38 16

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 42 15 10 5 0 0 70 15 235
2017 Term 34 39 13 9 4 0 0 74 13 154
2017 Casual 29 38 16 13 3 0 0 68 17 24
2017 Student 46 23 0 31 0 0 0 69 31 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 28 17 15 8 12 3 52 28 237
2017 Term 16 20 14 13 11 20 6 48 33 153
2017 Casual 12 9 16 8 0 47 8 47 17 24
2017 Student 54 15 8 0 0 23 0 90 0 13
2014 Indeterminate (permanent) 10 27 23 17 11 9 2 42 32 257
2014 Term 16 16 9 19 16 22 2 42 46 99
2014 Casual 24 20 10 12 4 23 7 63 23 49
2014 Student 22 11 17 22 11 17 0 40 40 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 44 8 7 5 0 0 80 12 237
2017 Term 38 36 8 11 6 1 0 75 17 154
2017 Casual 37 46 13 4 0 0 0 83 4 24
2017 Student 69 15 8 8 0 0 0 85 8 13
2014 Indeterminate (permanent) 33 39 13 8 7 0 0 73 14 257
2014 Term 36 34 10 15 3 0 2 72 18 99
2014 Casual 53 25 10 6 2 2 2 82 8 49
2014 Student 56 17 6 17 0 0 6 76 18 18
2011 Indeterminate (permanent) 39 39 7 8 6 0 1 79 14 287
2011 Term 43 29 8 10 9 0 0 72 19 109
2011 Casual 38 31 0 6 25 0 0 69 31 16
2008 Indeterminate (permanent) 20 42 12 15 11 0 0 63 25 186
2008 Term 26 30 18 11 14 0 2 57 25 66
2008 Casual 30 40 20 0 10 0 0 70 10 10

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 37 15 11 3 2 8 67 16 126
2017 Term 15 24 20 0 7 10 25 59 11 20
2014 Indeterminate (permanent) 22 35 18 7 6 4 7 65 15 127
2014 Term 46 16 8 15 0 8 8 72 18 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 41 13 9 3 0 0 75 12 236
2017 Term 39 37 10 6 7 0 1 77 13 153
2017 Casual 36 25 18 4 8 5 4 67 13 24
2017 Student 77 8 8 0 0 0 8 92 0 13
2014 Indeterminate (permanent) 24 49 12 9 6 0 0 73 15 257
2014 Term 30 33 12 20 3 2 2 65 23 99
2014 Casual 47 31 9 7 4 2 0 80 11 49
2014 Student 50 28 11 6 6 0 0 78 11 18
2011 Indeterminate (permanent) 32 41 10 10 5 1 1 75 15 288
2011 Term 33 32 11 15 7 1 1 66 22 109
2011 Casual 25 13 6 25 19 6 6 43 50 16
2008 Indeterminate (permanent) 32 39 11 11 6 0 0 72 18 186
2008 Term 23 36 8 20 12 2 0 60 32 66
2008 Casual 50 10 40 0 0 0 0 60 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 33 12 10 4 4 0 73 15 237
2017 Term 30 38 8 9 9 5 1 72 20 154
2017 Casual 25 32 20 4 0 18 0 71 5 24
2017 Student 54 15 8 0 0 15 8 90 0 13
2014 Indeterminate (permanent) 29 31 18 12 8 2 0 61 21 257
2014 Term 26 28 15 12 9 7 2 60 23 99
2014 Casual 39 28 2 5 6 17 4 84 13 49
2014 Student 44 39 0 0 6 6 6 94 6 18
2011 Indeterminate (permanent) 40 28 11 9 6 5 1 73 15 288
2011 Term 31 17 13 13 14 10 2 55 30 109
2011 Casual 19 13 6 6 44 13 0 36 57 16
2008 Indeterminate (permanent) 33 34 15 6 8 3 1 70 14 186
2008 Term 26 27 9 14 24 0 0 53 38 66
2008 Casual 40 0 20 10 20 10 0 44 33 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 41 9 4 0 0 0 87 4 237
2017 Term 41 38 12 7 1 0 2 80 8 153
2017 Casual 36 31 17 8 4 0 4 71 12 24
2017 Student 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 42 40 9 5 3 1 0 83 8 257
2014 Term 36 39 13 10 3 0 0 75 13 99
2014 Casual 33 37 14 10 4 0 2 72 14 49
2014 Student 33 33 22 6 6 0 0 67 11 18
2011 Indeterminate (permanent) 42 40 10 5 2 0 1 83 7 286
2011 Term 34 42 12 9 2 0 1 77 11 109
2011 Casual 25 25 6 13 19 0 13 57 36 16
2008 Indeterminate (permanent) 23 35 22 12 7 1 0 59 19 186
2008 Term 17 33 21 17 12 0 0 50 29 66
2008 Casual 20 40 10 10 0 10 10 75 13 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 37 11 5 3 0 0 82 7 237
2017 Term 34 45 9 9 3 0 0 79 12 154
2017 Casual 37 38 9 11 5 0 0 75 16 24
2017 Student 31 46 23 0 0 0 0 77 0 13
2014 Indeterminate (permanent) 32 48 8 9 4 0 0 79 12 257
2014 Term 34 40 13 11 3 0 0 74 14 99
2014 Casual 39 44 13 4 0 0 0 83 4 48
2014 Student 39 39 11 6 6 0 0 78 11 18
2011 Indeterminate (permanent) 38 40 12 6 3 0 0 78 10 285
2011 Term 28 47 13 6 6 0 0 75 12 109
2011 Casual 50 31 0 19 0 0 0 81 19 16
2008 Indeterminate (permanent) 32 45 12 8 4 0 0 76 11 186
2008 Term 26 39 20 6 9 0 0 65 15 66
2008 Casual 50 40 10 0 0 0 0 90 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 36 8 4 2 0 0 86 6 237
2017 Term 37 38 11 11 3 0 0 75 14 154
2017 Casual 45 30 13 0 12 0 0 74 12 24
2017 Student 38 54 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 42 37 8 8 5 0 0 79 12 256
2014 Term 40 37 11 10 3 0 0 76 13 99
2014 Casual 46 37 9 7 0 0 0 83 7 49
2014 Student 44 33 6 17 0 0 0 78 17 18
2011 Indeterminate (permanent) 40 42 8 5 5 0 0 82 10 286
2011 Term 32 38 17 10 4 0 0 70 14 109
2011 Casual 56 19 6 19 0 0 0 75 19 16
2008 Indeterminate (permanent) 37 44 9 6 4 0 0 81 10 186
2008 Term 33 36 12 11 8 0 0 70 18 66
2008 Casual 70 30 0 0 0 0 0 100 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 35 10 7 3 3 0 79 11 236
2017 Term 44 34 10 6 3 3 1 80 9 153
2017 Casual 39 36 4 0 5 17 0 89 6 24
2017 Student 54 31 0 0 0 15 0 100 0 13
2014 Indeterminate (permanent) 42 33 9 9 6 1 0 76 15 257
2014 Term 37 35 9 8 8 4 0 74 16 99
2014 Casual 37 24 6 4 8 9 12 78 15 49
2014 Student 44 33 22 0 0 0 0 78 0 18
2011 Indeterminate (permanent) 36 36 14 8 5 1 0 73 13 287
2011 Term 33 42 13 10 2 0 0 75 12 108
2011 Casual 19 13 0 13 25 0 31 45 55 16
2008 Indeterminate (permanent) 12 34 19 18 15 1 0 47 34 186
2008 Term 12 27 21 21 15 3 0 41 38 66
2008 Casual 0 40 30 20 0 0 10 44 22 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 30 15 15 13 2 2 55 28 237
2017 Term 20 28 10 17 19 4 3 51 39 154
2017 Casual 25 19 9 9 16 8 12 56 33 24
2017 Student 31 15 0 15 0 0 38 75 25 13
2014 Indeterminate (permanent) 14 24 16 19 25 2 1 39 45 257
2014 Term 13 27 14 18 26 1 1 41 45 99
2014 Casual 29 11 6 6 17 12 18 59 33 49
2014 Student 22 28 28 6 6 11 0 56 13 18
2011 Indeterminate (permanent) 13 20 17 21 24 2 3 34 48 287
2011 Term 7 19 18 20 33 2 1 27 55 108
2011 Casual 0 13 6 13 38 0 31 18 73 16
2008 Indeterminate (permanent) 12 27 15 18 24 1 2 41 44 186
2008 Term 8 24 9 20 38 0 2 32 58 66
2008 Casual 10 20 30 10 10 10 10 38 25 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 42 10 6 4 0 0 80 10 237
2017 Term 31 41 16 6 5 0 1 73 11 153
2017 Casual 25 30 17 11 9 0 8 59 22 24
2017 Student 54 31 15 0 0 0 0 85 0 13
2014 Indeterminate (permanent) 25 44 15 9 7 0 0 69 16 257
2014 Term 27 39 17 13 4 1 0 66 17 99
2014 Casual 41 43 4 10 2 0 0 85 12 49
2014 Student 33 50 6 11 0 0 0 83 11 18
2011 Indeterminate (permanent) 35 41 12 7 4 0 0 76 12 285
2011 Term 24 45 11 12 8 0 0 69 20 109
2011 Casual 20 53 0 7 13 0 7 79 21 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 39 11 7 4 0 0 78 11 235
2017 Term 42 32 12 7 6 0 0 74 14 153
2017 Casual 41 27 0 20 4 0 8 74 26 24
2017 Student 62 31 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 30 42 13 8 7 0 0 72 15 257
2014 Term 36 34 12 14 4 0 0 70 18 99
2014 Casual 44 28 15 10 2 0 2 73 12 49
2014 Student 50 28 11 11 0 0 0 78 11 18

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 38 16 6 2 0 0 75 8 237
2017 Term 39 38 16 4 3 1 0 77 7 153
2017 Casual 33 47 5 11 0 0 4 83 11 24
2017 Student 69 23 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 26 45 13 9 6 0 0 71 15 257
2014 Term 32 42 16 5 3 3 0 75 8 99
2014 Casual 43 39 15 4 0 0 0 82 4 49
2014 Student 44 39 6 11 0 0 0 83 11 18
2011 Indeterminate (permanent) 39 37 15 5 2 1 0 77 8 288
2011 Term 30 47 12 9 1 1 0 78 10 109
2011 Casual 38 25 19 6 6 6 0 67 13 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 45 18 7 3 2 0 72 10 236
2017 Term 25 39 23 4 6 2 0 66 10 154
2017 Casual 25 46 0 4 8 4 12 85 15 24
2017 Student 38 31 23 0 0 8 0 75 0 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 38 9 9 3 0 0 79 12 236
2017 Term 44 31 12 7 3 1 1 77 10 154
2017 Casual 47 25 20 0 4 0 4 75 4 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 29 42 14 8 5 1 1 73 14 256
2014 Term 39 36 12 7 1 4 2 80 8 99
2014 Casual 41 26 16 4 4 4 6 74 8 49
2014 Student 61 33 0 0 0 0 6 100 0 18
2011 Indeterminate (permanent) 38 43 12 6 2 0 0 80 8 287
2011 Term 39 38 12 6 5 1 0 78 10 108
2011 Casual 38 31 6 13 6 0 6 73 20 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 28 6 5 5 0 10 82 11 236
2017 Term 51 20 10 6 2 3 9 80 9 154
2017 Casual 26 20 25 0 0 0 29 65 0 24
2017 Student 31 8 15 0 0 0 46 71 0 13
2014 Indeterminate (permanent) 37 30 9 8 3 1 12 77 13 257
2014 Term 53 29 7 4 4 2 1 85 8 99
2014 Casual 34 11 12 2 2 7 32 74 6 49
2014 Student 28 6 28 17 0 0 22 43 21 18
2011 Indeterminate (permanent) 44 23 7 10 3 0 12 77 15 286
2011 Term 54 25 5 7 4 0 6 83 12 109
2011 Casual 56 19 0 13 13 0 0 75 25 16
2008 Indeterminate (permanent) 49 26 5 6 5 1 9 83 12 186
2008 Term 61 29 2 6 2 0 2 91 8 66
2008 Casual 70 10 10 10 0 0 0 80 10 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 36 13 9 3 0 0 74 12 237
2017 Term 51 36 10 1 1 0 1 88 2 154
2017 Casual 56 40 4 0 0 0 0 96 0 24
2017 Student 77 15 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 28 40 17 9 5 1 0 69 14 257
2014 Term 46 34 18 3 0 0 0 79 3 99
2014 Casual 56 33 8 3 0 0 0 89 3 49
2014 Student 83 17 0 0 0 0 0 100 0 18
2011 Indeterminate (permanent) 35 35 19 8 3 0 0 70 11 285
2011 Term 57 35 7 1 0 0 0 92 1 109
2011 Casual 69 31 0 0 0 0 0 100 0 16
2008 Indeterminate (permanent) 26 38 18 13 4 0 0 65 17 186
2008 Term 36 47 14 2 0 0 2 85 2 66
2008 Casual 50 50 0 0 0 0 0 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 24 11 7 3 2 7 76 12 236
2017 Term 48 27 6 2 4 6 7 85 7 153
2017 Casual 59 25 0 4 0 0 12 95 5 24
2017 Student 85 8 0 8 0 0 0 92 8 13
2014 Indeterminate (permanent) 40 28 13 4 4 4 6 77 9 257
2014 Term 46 20 8 8 6 3 9 75 15 99
2014 Casual 47 24 0 4 0 8 18 95 5 49
2014 Student 78 22 0 0 0 0 0 100 0 18
2011 Indeterminate (permanent) 42 27 12 5 8 2 4 73 14 286
2011 Term 39 30 7 8 11 3 2 72 20 109
2011 Casual 27 13 27 7 13 7 7 46 23 15

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 27 42 31 237
2017 Term 27 32 40 154
2017 Casual 32 32 36 24
2017 Student 46 8 46 13
2014 Indeterminate (permanent) 40 32 28 257
2014 Term 37 27 36 99
2014 Casual 35 27 39 49
2014 Student 17 17 67 18
2011 Indeterminate (permanent) 35 29 36 286
2011 Term 40 20 40 108
2011 Casual 75 19 6 16

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 18 24 51 2 0 6 64
2017 Term 2 17 51 4 14 12 43
2014 Indeterminate (permanent) 9 22 59 5 9999 5 103
2014 Term 9 24 56 3 9999 8 37
2014 Casual 14 6 11 0 9999 70 16
2011 Indeterminate (permanent) 11 12 70 4 9999 3 100
2011 Term 2 16 58 12 9999 12 43
2011 Casual 8 0 25 0 9999 67 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 38 9 5 1 0 0 85 6 237
2017 Term 50 38 7 3 2 0 0 88 5 154
2017 Casual 29 47 8 9 7 0 0 76 16 24
2017 Student 54 31 0 8 8 0 0 85 15 13
2014 Indeterminate (permanent) 43 43 8 3 3 1 0 87 5 257
2014 Term 43 42 9 4 2 0 0 85 6 99
2014 Casual 54 27 16 4 0 0 0 80 4 49
2014 Student 56 28 17 0 0 0 0 83 0 18
2011 Indeterminate (permanent) 45 42 8 4 1 0 0 87 5 288
2011 Term 40 39 10 4 6 1 0 80 10 109
2011 Casual 50 25 0 6 13 6 0 80 20 16
2008 Indeterminate (permanent) 47 34 11 4 4 0 0 82 8 186
2008 Term 49 31 9 8 3 0 0 80 11 65
2008 Casual 40 30 10 0 20 0 0 70 20 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 49 13 10 3 0 0 75 13 235
2017 Term 43 42 8 4 2 1 0 85 6 154
2017 Casual 41 38 4 12 0 5 0 83 13 24
2017 Student 38 62 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 27 49 10 10 3 1 0 76 14 257
2014 Term 33 49 10 6 1 2 0 83 7 99
2014 Casual 29 54 12 2 0 4 0 85 2 49
2014 Student 39 44 17 0 0 0 0 83 0 18
2011 Indeterminate (permanent) 27 49 12 8 3 1 0 77 11 288
2011 Term 32 45 10 10 3 0 0 77 13 109
2011 Casual 38 38 0 13 6 6 0 80 20 16

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 25 42 18 7 0 2 25 32 236
2017 Term 4 20 42 15 12 0 6 29 26 154
2017 Casual 0 16 55 7 9 0 12 18 19 24
2017 Student 0 15 15 38 23 0 8 67 17 13
2014 Indeterminate (permanent) 13 28 39 15 4 1 1 19 41 256
2014 Term 6 27 39 19 6 2 1 26 34 99
2014 Casual 2 22 39 15 16 2 4 33 25 49
2014 Student 6 28 22 17 22 0 6 41 35 18
2011 Indeterminate (permanent) 11 23 41 17 6 0 3 23 35 288
2011 Term 7 22 39 20 7 0 5 29 31 109
2011 Casual 13 19 38 0 31 0 0 31 31 16
2008 Indeterminate (permanent) 13 34 32 12 6 0 2 19 48 186
2008 Term 12 26 38 17 3 0 5 21 40 66
2008 Casual 10 10 20 0 40 20 0 50 25 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 18 33 26 11 2 5 40 25 235
2017 Term 10 15 24 28 16 3 4 47 27 153
2017 Casual 12 17 23 11 9 16 12 28 40 24
2017 Student 8 8 15 0 46 0 23 60 20 13
2014 Indeterminate (permanent) 11 25 31 20 7 3 2 29 38 256
2014 Term 6 22 27 25 14 3 2 42 30 99
2014 Casual 6 15 24 16 18 12 9 43 26 47
2014 Student 0 17 17 22 28 0 17 60 20 18
2011 Indeterminate (permanent) 7 16 34 26 11 2 5 40 24 287
2011 Term 12 21 19 28 12 3 5 44 36 109
2011 Casual 19 19 25 6 31 0 0 38 38 16
2008 Indeterminate (permanent) 12 26 30 19 10 1 2 30 39 185
2008 Term 21 24 23 23 6 0 3 30 47 66
2008 Casual 10 10 0 20 30 30 0 71 29 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 23 39 18 9 1 3 28 32 236
2017 Term 8 15 39 22 12 1 2 35 24 154
2017 Casual 12 5 42 16 9 0 16 29 21 24
2017 Student 15 0 23 8 46 0 8 58 17 13
2014 Indeterminate (permanent) 15 23 34 18 7 2 3 25 39 256
2014 Term 11 29 27 19 10 1 4 30 42 99
2014 Casual 4 18 36 11 23 4 4 38 24 49
2014 Student 22 28 17 17 6 6 6 25 56 18
2011 Indeterminate (permanent) 9 21 32 23 7 2 5 32 33 288
2011 Term 12 20 29 19 13 3 5 34 35 108
2011 Casual 33 13 7 20 20 7 0 43 50 15
2008 Indeterminate (permanent) 12 28 31 18 8 0 3 27 42 186
2008 Term 15 24 36 11 9 2 3 21 41 66
2008 Casual 0 20 20 0 30 30 0 43 29 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 18 38 27 10 1 3 38 22 234
2017 Term 6 11 22 37 20 1 3 59 18 152
2017 Casual 4 8 8 28 35 5 12 76 15 24
2017 Student 0 8 8 23 54 8 0 83 8 13
2014 Indeterminate (permanent) 7 24 37 24 7 1 1 31 31 256
2014 Term 3 12 27 38 15 3 1 56 16 99
2014 Casual 0 6 31 23 35 4 2 61 6 49
2014 Student 0 0 24 29 29 6 12 71 0 17
2011 Indeterminate (permanent) 3 17 36 31 8 1 3 41 21 287
2011 Term 1 9 23 42 19 0 6 65 11 109
2011 Casual 0 0 19 31 44 0 6 80 0 16
2008 Indeterminate (permanent) 11 18 41 22 5 1 2 28 30 186
2008 Term 3 11 32 45 6 0 3 53 14 66
2008 Casual 0 10 20 10 40 10 10 63 13 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 24 35 18 10 0 3 29 34 236
2017 Term 8 10 26 26 19 3 8 51 20 153
2017 Casual 4 0 9 39 31 0 16 85 5 24
2017 Student 0 8 8 23 46 0 15 82 9 13
2014 Indeterminate (permanent) 17 29 32 15 4 1 2 19 48 256
2014 Term 6 19 33 23 11 5 3 37 28 99
2014 Casual 2 12 17 18 31 2 19 61 17 49
2014 Student 0 6 0 33 50 0 11 94 6 18
2011 Indeterminate (permanent) 11 23 34 19 9 1 4 29 35 288
2011 Term 7 13 25 30 16 3 6 50 22 107
2011 Casual 6 19 6 13 50 0 6 67 27 16
2008 Indeterminate (permanent) 13 19 35 20 8 1 4 30 34 186
2008 Term 3 17 36 30 8 2 5 40 21 66

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 26 26 21 9 2 5 32 40 236
2017 Term 16 21 21 19 14 6 3 36 41 154
2017 Casual 12 14 4 27 14 8 21 58 37 24
2017 Student 8 15 8 15 23 15 15 56 33 13
2014 Indeterminate (permanent) 10 21 30 27 8 3 1 36 33 256
2014 Term 8 18 23 25 16 9 2 45 29 99
2014 Casual 8 12 20 19 18 11 12 48 26 49
2014 Student 6 11 11 22 39 6 6 69 19 18
2011 Indeterminate (permanent) 4 13 33 27 14 2 6 45 19 287
2011 Term 7 20 15 28 15 6 9 51 32 107
2011 Casual 31 0 6 19 31 6 6 57 36 16
2008 Indeterminate (permanent) 12 32 25 17 8 1 5 27 47 186
2008 Term 14 32 20 14 14 3 5 30 49 66
2008 Casual 0 0 20 20 20 30 10 67 0 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 24 41 19 8 0 2 28 30 236
2017 Term 5 18 37 23 10 5 3 35 25 154
2017 Casual 14 7 21 19 14 8 16 44 28 24
2017 Student 8 0 23 15 31 8 15 60 10 13
2014 Indeterminate (permanent) 13 22 37 15 9 2 2 25 36 255
2014 Term 15 17 25 20 16 4 3 39 34 99
2014 Casual 4 13 34 15 22 7 6 42 19 49
2014 Student 17 22 28 11 11 0 11 25 44 18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 33 6 6 3 0 0 85 9 236
2017 Term 49 28 8 8 5 1 1 78 14 154
2017 Casual 54 33 8 4 0 0 0 88 4 24
2017 Student 85 8 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 41 35 10 6 7 0 1 76 13 257
2014 Term 39 26 9 18 7 1 0 66 25 98
2014 Casual 65 24 2 8 2 0 0 88 10 49
2014 Student 56 33 6 0 6 0 0 89 6 18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 38 7 4 1 0 0 88 5 236
2017 Term 51 34 6 6 3 0 1 85 9 154
2017 Casual 59 33 0 8 0 0 0 92 8 24
2017 Student 85 15 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 38 41 12 4 4 0 0 79 8 257
2014 Term 44 33 11 9 1 1 0 79 10 98
2014 Casual 68 30 0 2 0 0 0 98 2 49
2014 Student 56 22 11 11 0 0 0 78 11 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 39 13 2 3 2 1 81 6 236
2017 Term 40 33 15 6 1 3 1 77 7 154
2017 Casual 46 26 8 8 8 3 0 75 17 24
2017 Student 69 8 15 8 0 0 0 77 8 13
2014 Indeterminate (permanent) 39 36 13 5 3 4 0 78 8 257
2014 Term 35 34 15 9 3 5 0 72 12 99
2014 Casual 56 26 5 0 0 13 0 94 0 49
2014 Student 61 33 0 6 0 0 0 94 6 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 47 10 2 1 1 0 86 3 236
2017 Term 41 37 16 2 1 3 1 80 4 153
2017 Casual 62 30 4 4 0 0 0 92 4 24
2017 Student 77 23 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 33 43 14 5 3 2 0 78 8 257
2014 Term 33 33 17 9 4 4 1 69 13 99
2014 Casual 47 38 4 2 0 9 0 94 2 49
2014 Student 61 28 6 0 0 6 0 94 0 18
2011 Indeterminate (permanent) 38 39 16 3 2 2 1 78 5 286
2011 Term 36 41 8 7 4 3 1 80 11 109
2011 Casual 31 31 25 6 6 0 0 63 13 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 41 8 1 2 0 0 88 3 236
2017 Term 54 33 8 4 2 0 0 86 6 154
2017 Casual 58 38 0 4 0 0 0 96 4 24
2017 Student 92 8 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 38 43 10 4 5 0 0 82 9 257
2014 Term 43 40 8 6 3 0 1 84 9 99
2014 Casual 63 37 0 0 0 0 0 100 0 49
2014 Student 78 17 6 0 0 0 0 94 0 18
2011 Indeterminate (permanent) 43 38 12 4 2 0 0 82 6 286
2011 Term 44 37 8 6 5 1 0 81 10 108
2011 Casual 38 19 19 13 13 0 0 56 25 16
2008 Indeterminate (permanent) 32 46 12 5 4 0 1 78 10 184
2008 Term 35 29 20 11 6 0 0 64 17 66
2008 Casual 80 0 20 0 0 0 0 80 0 10

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 34 13 10 4 5 4 71 15 237
2017 Term 32 28 16 5 7 5 7 68 14 154
2017 Casual 33 22 0 8 4 22 11 83 17 24
2017 Student 54 15 8 0 0 8 15 90 0 13
2014 Indeterminate (permanent) 29 35 12 11 8 2 2 67 20 257
2014 Term 25 23 13 16 6 8 9 58 26 98
2014 Casual 44 26 5 6 0 11 8 86 7 49
2014 Student 50 17 11 11 6 0 6 71 18 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 48 7 2 1 1 0 91 3 235
2017 Term 53 35 8 1 2 1 0 89 3 153
2017 Casual 34 49 4 8 0 5 0 87 8 24
2017 Student 62 38 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 39 41 12 3 3 2 0 82 6 257
2014 Term 38 42 9 7 1 4 0 83 8 99
2014 Casual 51 33 10 0 0 6 0 89 0 49
2014 Student 33 50 6 6 0 6 0 88 6 18
2011 Indeterminate (permanent) 42 43 10 2 1 2 0 87 2 288
2011 Term 41 31 15 6 2 4 1 76 9 109
2011 Casual 38 25 6 19 6 6 0 67 27 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 37 14 8 6 3 2 70 15 236
2017 Term 31 31 18 12 3 3 2 65 16 152
2017 Casual 18 30 11 16 3 16 4 61 25 24
2017 Student 38 31 15 0 0 15 0 82 0 13
2014 Indeterminate (permanent) 26 36 14 11 9 3 1 65 21 257
2014 Term 26 30 17 18 6 2 1 58 24 99
2014 Casual 32 42 14 2 2 2 6 81 4 49
2014 Student 22 28 39 6 6 0 0 50 11 18
2011 Indeterminate (permanent) 34 36 14 7 5 3 2 73 12 288
2011 Term 31 35 14 9 8 2 1 68 18 109
2011 Casual 31 19 0 25 13 6 6 57 43 16
2008 Indeterminate (permanent) 31 32 17 11 8 2 1 64 19 186
2008 Term 23 21 23 17 11 5 2 47 29 66
2008 Casual 60 10 10 10 0 10 0 78 11 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 30 20 16 7 6 1 54 24 235
2017 Term 22 31 19 15 3 7 3 59 20 154
2017 Casual 14 25 13 9 12 20 7 54 28 24
2017 Student 31 23 23 8 0 15 0 64 9 13
2014 Indeterminate (permanent) 13 34 19 17 9 8 0 51 28 256
2014 Term 14 33 16 21 7 10 0 51 31 99
2014 Casual 20 19 35 6 4 16 0 47 11 48
2014 Student 28 22 22 11 0 11 6 60 13 18
2011 Indeterminate (permanent) 20 33 23 12 5 6 2 57 18 288
2011 Term 9 34 23 16 9 8 1 47 27 109
2011 Casual 25 13 13 19 19 13 0 43 43 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 24 22 13 13 10 5 44 30 236
2017 Term 21 25 12 11 11 16 4 57 28 154
2017 Casual 10 25 8 12 0 20 24 64 22 24
2017 Student 31 31 0 0 0 38 0 100 0 13
2014 Indeterminate (permanent) 11 18 19 20 19 11 2 34 44 255
2014 Term 13 21 21 16 15 14 0 40 36 99
2014 Casual 22 12 16 8 6 20 17 53 22 48
2014 Student 22 33 17 6 6 11 6 67 13 18
2011 Indeterminate (permanent) 16 21 20 13 11 13 5 45 30 287
2011 Term 14 18 16 21 17 13 2 37 45 108
2011 Casual 6 25 6 13 31 13 6 38 54 16

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 41 3 5 1 0 0 90 6 237
2017 Term 49 44 5 2 0 0 0 93 2 154
2017 Casual 49 47 0 4 0 0 0 96 4 24
2017 Student 69 31 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 36 51 5 8 1 0 0 87 9 257
2014 Term 30 48 7 12 4 0 0 77 16 99
2014 Casual 47 42 4 4 4 0 0 89 7 49
2014 Student 44 17 22 17 0 0 0 61 17 18
2011 Indeterminate (permanent) 42 49 3 5 0 0 0 91 5 286
2011 Term 41 52 0 6 0 0 0 94 6 109
2011 Casual 44 31 6 19 0 0 0 75 19 16
2008 Indeterminate (permanent) 47 42 4 5 2 0 0 89 7 186
2008 Term 39 42 8 9 2 0 0 82 11 66
2008 Casual 50 40 10 0 0 0 0 90 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 33 2 10 3 0 0 84 13 237
2017 Term 53 37 6 3 1 0 0 89 4 154
2017 Casual 59 16 8 12 4 0 0 75 16 24
2017 Student 69 31 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 39 32 7 11 10 0 0 72 22 257
2014 Term 40 33 9 12 6 0 0 74 18 99
2014 Casual 59 33 0 6 2 0 0 92 8 49
2014 Student 67 6 6 17 6 0 0 72 22 18
2011 Indeterminate (permanent) 51 31 6 9 3 0 0 82 12 284
2011 Term 39 32 11 11 6 0 0 72 17 109
2011 Casual 38 38 6 13 6 0 0 75 19 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 39 5 3 2 0 0 91 5 236
2017 Term 53 35 8 2 1 0 0 89 3 154
2017 Casual 43 42 7 7 0 0 0 86 7 24
2017 Student 62 15 23 0 0 0 0 77 0 13
2014 Indeterminate (permanent) 44 44 8 2 1 0 1 89 3 257
2014 Term 43 42 9 5 1 0 0 85 6 98
2014 Casual 57 29 9 2 0 0 2 88 2 49
2014 Student 61 17 0 17 0 6 0 82 18 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 26 3 5 0 0 0 92 5 237
2017 Term 72 21 4 1 1 0 1 94 2 154
2017 Casual 72 20 4 4 0 0 0 92 4 24
2017 Student 92 8 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 56 31 4 7 1 1 1 88 8 257
2014 Term 69 20 3 5 1 0 2 91 6 98
2014 Casual 75 17 2 4 2 0 0 92 6 49
2014 Student 44 39 11 6 0 0 0 83 6 18
2011 Indeterminate (permanent) 69 22 4 2 1 0 0 92 4 284
2011 Term 71 20 6 2 0 2 0 93 2 109
2011 Casual 100 0 0 0 0 0 0 100 0 16
2008 Indeterminate (permanent) 65 24 4 4 3 0 0 88 8 186
2008 Term 62 32 0 3 2 2 0 95 5 66
2008 Casual 70 20 10 0 0 0 0 90 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 21 9 8 4 0 1 79 12 236
2017 Term 59 21 10 6 3 0 1 81 9 154
2017 Casual 60 32 4 4 0 0 0 92 4 24
2017 Student 69 15 8 0 0 0 8 92 0 13
2014 Indeterminate (permanent) 45 32 8 12 1 0 1 78 13 257
2014 Term 61 27 2 10 1 0 0 87 11 99
2014 Casual 71 19 10 0 0 0 0 90 0 49
2014 Student 44 28 28 0 0 0 0 72 0 18
2011 Indeterminate (permanent) 59 24 6 10 1 0 0 82 12 285
2011 Term 64 23 5 6 3 0 0 87 8 108
2011 Casual 63 19 6 13 0 0 0 81 13 16
2008 Indeterminate (permanent) 54 26 7 8 4 0 1 81 12 186
2008 Term 52 33 6 6 3 0 0 85 9 66
2008 Casual 60 10 0 30 0 0 0 70 30 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 20 7 8 3 0 0 82 11 237
2017 Term 63 24 7 4 1 0 1 87 6 153
2017 Casual 70 21 4 0 0 0 4 96 0 24
2017 Student 85 8 8 0 0 0 0 92 0 13
2014 Indeterminate (permanent) 58 24 6 10 2 0 0 83 12 257
2014 Term 61 23 5 8 2 0 2 85 10 99
2014 Casual 81 11 4 0 0 0 4 96 0 49
2014 Student 67 22 6 0 6 0 0 89 6 18
2011 Indeterminate (permanent) 60 25 4 8 3 0 0 85 10 287
2011 Term 59 23 5 8 4 1 0 83 12 108
2011 Casual 81 6 0 13 0 0 0 88 13 16
2008 Indeterminate (permanent) 53 25 8 9 4 0 2 79 14 186
2008 Term 52 27 2 15 3 0 2 80 18 66
2008 Casual 50 20 10 10 10 0 0 70 20 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 83 13 2 2 0 0 0 96 2 236
2017 Term 79 17 3 0 1 0 0 96 1 154
2017 Casual 80 20 0 0 0 0 0 100 0 24
2017 Student 100 0 0 0 0 0 0 100 0 13
2014 Indeterminate (permanent) 71 18 2 6 1 0 1 90 8 256
2014 Term 78 20 0 2 1 0 0 97 3 97
2014 Casual 86 8 2 2 2 0 0 94 4 49
2014 Student 89 11 0 0 0 0 0 100 0 18
2011 Indeterminate (permanent) 82 12 2 3 1 0 1 94 4 287
2011 Term 78 14 1 6 1 0 0 92 7 109
2011 Casual 75 13 0 6 6 0 0 88 13 16
2008 Indeterminate (permanent) 81 10 4 3 2 0 1 91 5 186
2008 Term 73 17 5 5 2 0 0 89 6 66
2008 Casual 90 0 10 0 0 0 0 90 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 27 8 7 2 0 1 83 9 237
2017 Term 57 29 6 5 1 1 1 88 6 152
2017 Casual 47 39 0 0 5 4 5 94 6 23
2017 Student 46 38 0 8 0 0 8 92 8 13
2014 Indeterminate (permanent) 50 33 9 6 1 1 0 84 7 257
2014 Term 52 31 5 7 1 3 1 86 9 99
2014 Casual 69 19 7 0 0 2 4 93 0 49
2014 Student 50 33 0 6 6 6 0 88 12 18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 19 2 1 0 0 0 97 1 237
2017 Term 75 23 1 0 0 0 1 99 0 154
2017 Casual 70 18 0 0 0 7 4 100 0 24
2017 Student 85 8 0 0 0 0 8 100 0 13
2014 Indeterminate (permanent) 75 21 2 2 0 1 0 97 2 257
2014 Term 70 24 3 1 0 2 0 96 1 99
2014 Casual 80 9 3 0 0 4 4 97 0 49
2014 Student 78 11 6 0 0 0 6 94 0 18
2011 Indeterminate (permanent) 75 18 5 0 0 0 1 94 1 286
2011 Term 78 16 3 0 0 0 4 97 0 109
2011 Casual 63 19 0 0 0 0 19 100 0 16
2008 Indeterminate (permanent) 51 21 13 4 3 3 4 77 8 186
2008 Term 38 30 11 2 6 5 9 79 9 66
2008 Casual 70 10 0 0 0 10 10 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 13 87 237
2017 Term 18 82 154
2017 Student 0 100 13
2014 Indeterminate (permanent) 18 82 255
2014 Term 17 83 99

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 29
2017 Term 38 28
2014 Indeterminate (permanent) 52 46
2014 Term 72 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 73 29
2017 Term 72 28
2014 Indeterminate (permanent) 67 46
2014 Term 68 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 13 46
2014 Term 0 16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 29
2017 Term 0 28
2014 Indeterminate (permanent) 0 46
2014 Term 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 0 46

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 29
2014 Term 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 29
2017 Term 29 28
2014 Indeterminate (permanent) 42 46
2014 Term 30 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 29
2017 Term 41 28
2014 Indeterminate (permanent) 49 46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 29
2017 Term 32 28
2014 Indeterminate (permanent) 47 46
2014 Term 29 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 29
2017 Term 46 28
2014 Indeterminate (permanent) 42 46
2014 Term 33 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 29
2017 Term 21 28
2014 Indeterminate (permanent) 32 46
2014 Term 28 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 64 29
2017 Term 57 28
2014 Indeterminate (permanent) 55 46
2014 Term 71 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 29
2017 Term 28 28
2014 Indeterminate (permanent) 33 46
2014 Term 33 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 29
2017 Term 0 28
2014 Term 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Term 32 28
2014 Term 29 16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 22 46

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 29
2017 Term 29 28
2014 Indeterminate (permanent) 49 46
2014 Term 41 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 29
2017 Term 21 28
2014 Indeterminate (permanent) 30 46

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 29
2017 Term 21 28
2014 Indeterminate (permanent) 22 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 65 29
2017 Term 74 28
2014 Indeterminate (permanent) 59 46
2014 Term 54 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 29
2017 Term 44 28
2014 Indeterminate (permanent) 28 46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 20 46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 29
2014 Indeterminate (permanent) 24 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Term 0 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Term 0 28
2014 Indeterminate (permanent) 13 46

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 15 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 29
2014 Indeterminate (permanent) 16 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 29
2014 Indeterminate (permanent) 29 46
2014 Term 29 16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2017 Term 18 28

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 27
2017 Term 24 28
2014 Indeterminate (permanent) 21 41

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Term 34 28
2014 Term 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 27
2017 Term 18 28

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 15 41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 17 41

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 27
2017 Term 31 28
2014 Indeterminate (permanent) 27 41

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 23 41
2014 Term 0 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 27
2017 Term 58 28
2014 Indeterminate (permanent) 49 41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 0 41
2014 Term 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 27
2017 Term 35 28
2014 Indeterminate (permanent) 57 41
2014 Term 44 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 27
2017 Term 0 28

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 18 41

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 96 4 30
2017 Term 80 20 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 16 19 8 3 30 9 51 18 237
2017 Term 16 13 16 6 2 35 11 55 16 153
2017 Casual 13 9 12 3 0 47 16 59 9 24
2017 Student 38 8 8 0 0 23 23 86 0 13
2014 Indeterminate (permanent) 13 17 20 7 8 29 6 45 23 256
2014 Term 9 24 24 2 4 26 12 53 9 99
2014 Casual 14 14 11 6 0 38 17 62 13 49
2014 Student 17 22 17 0 6 33 6 64 9 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 35 20 8 4 12 1 64 13 236
2017 Term 24 30 16 8 3 15 4 67 13 154
2017 Casual 31 16 8 3 0 33 8 80 6 24
2017 Student 54 15 15 0 0 8 8 82 0 13
2014 Indeterminate (permanent) 24 33 19 4 8 12 1 64 14 256
2014 Term 18 33 22 5 5 16 1 62 12 99
2014 Casual 23 27 19 0 0 28 4 73 0 49
2014 Student 22 17 22 6 6 22 6 54 15 18
2011 Indeterminate (permanent) 44 32 13 4 3 4 0 79 7 286
2011 Term 32 38 18 6 3 4 0 73 9 108
2011 Casual 13 31 13 13 13 19 0 54 31 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 7 93 236
2017 Term 14 86 154
2017 Casual 0 100 24
2017 Student 0 100 13
2014 Indeterminate (permanent) 10 90 255
2014 Term 11 89 99
2014 Student 0 100 18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Term 43 21
2014 Indeterminate (permanent) 38 25
2014 Term 50 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 88 16
2017 Term 60 21
2014 Indeterminate (permanent) 85 25
2014 Term 90 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2017 Term 0 21
2014 Term 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2017 Term 0 21
2014 Indeterminate (permanent) 0 25
2014 Term 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2014 Indeterminate (permanent) 0 25
2014 Term 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Term 25 21

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Term 23 21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 18 26

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Term 0 21
2014 Indeterminate (permanent) 0 26

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 27 26
2014 Term 51 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Term 37 21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2017 Term 0 21
2014 Indeterminate (permanent) 0 26

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2017 Term 0 21

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Term 0 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 22 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Term 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 16
2017 Term 0 21
2014 Term 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Term 29 21
2014 Indeterminate (permanent) 46 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Term 24 21
2014 Indeterminate (permanent) 33 26

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21
2014 Indeterminate (permanent) 23 26

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Term 0 21
2014 Term 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 23 26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21
2014 Indeterminate (permanent) 0 26

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Term 0 21
2014 Indeterminate (permanent) 0 26

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2014 Term 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 57 15
2017 Term 71 21
2014 Indeterminate (permanent) 59 26
2014 Term 46 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2014 Indeterminate (permanent) 0 24

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Term 32 21

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21
2014 Indeterminate (permanent) 0 24

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Indeterminate (permanent) 0 24

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Term 0 21
2014 Indeterminate (permanent) 0 24

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Term 0 21

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Term 22 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Term 0 21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 59 15
2017 Term 47 21
2014 Indeterminate (permanent) 46 24

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 15
2017 Term 46 21
2014 Indeterminate (permanent) 58 24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 15
2017 Term 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 93 7 15
2017 Term 89 11 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 15 20 3 3 37 10 51 11 237
2017 Term 18 16 14 4 2 35 11 64 11 153
2017 Casual 17 13 8 0 0 41 20 79 0 24
2017 Student 46 8 8 0 0 31 8 88 0 13
2014 Indeterminate (permanent) 14 16 23 3 4 35 6 50 11 256
2014 Term 10 15 23 5 1 39 9 46 11 99
2014 Casual 13 18 7 2 0 46 14 77 5 49
2014 Student 33 0 11 0 0 44 11 75 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 34 17 4 2 17 2 71 8 235
2017 Term 29 28 13 4 4 18 4 73 10 154
2017 Casual 30 21 4 4 0 29 13 86 7 24
2017 Student 62 8 15 0 0 15 0 82 0 13
2014 Indeterminate (permanent) 24 30 19 3 4 19 1 68 8 255
2014 Term 18 35 20 7 3 16 1 64 12 99
2014 Casual 21 27 17 0 0 28 8 74 0 49
2014 Student 44 11 6 0 0 28 11 91 0 18
2011 Indeterminate (permanent) 42 35 12 2 1 7 1 84 3 285
2011 Term 39 39 11 6 1 4 0 81 8 109
2011 Casual 31 6 25 6 6 25 0 50 17 16

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 13 87 236
2017 Term 11 89 154
2017 Student 0 100 13
2014 Indeterminate (permanent) 14 86 253
2014 Term 13 87 99

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 77 23 30
2017 Term 76 24 17
2014 Indeterminate (permanent) 89 11 36
2014 Term 38 62 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 39 0 9 0 0 0 91 9 23
2017 Term 46 39 8 8 0 0 0 84 8 13
2014 Indeterminate (permanent) 45 40 6 9 0 0 0 85 9 32

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 47 11 5 1 0 6 82 7 237
2017 Term 16 47 16 13 5 2 1 65 19 154
2017 Casual 9 16 8 19 9 0 38 42 45 23
2017 Student 15 23 15 0 0 15 31 71 0 13
2014 Indeterminate (permanent) 20 56 10 3 1 1 9 84 4 256
2014 Term 18 47 12 14 8 1 0 66 22 99
2014 Casual 8 19 12 8 8 9 36 49 28 49
2014 Student 17 22 0 28 0 22 11 58 42 18
2011 Indeterminate (permanent) 30 46 11 5 0 0 7 83 5 287
2011 Term 14 54 14 13 6 0 0 68 18 109
2011 Casual 13 13 6 13 0 0 56 57 29 16
2008 Indeterminate (permanent) 26 49 9 5 1 1 8 83 7 186
2008 Term 18 41 18 12 5 3 3 63 18 66
2008 Casual 20 20 10 10 0 10 30 67 17 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 19 28 4 2 31 9 44 10 237
2017 Term 12 20 22 5 5 28 10 51 15 153
2017 Casual 9 12 8 4 5 18 43 55 24 23
2017 Student 23 15 8 0 0 23 31 83 0 13
2014 Indeterminate (permanent) 5 23 24 6 3 29 11 47 13 256
2014 Term 8 22 22 9 6 30 3 45 23 99
2014 Casual 4 10 16 8 2 23 37 35 25 48
2014 Student 6 0 6 11 0 50 28 25 50 18
2011 Indeterminate (permanent) 8 20 19 6 2 35 10 52 15 286
2011 Term 4 19 30 9 4 31 3 35 19 109
2011 Casual 0 0 6 19 0 25 50 0 75 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 32 10 2 1 7 7 84 4 237
2017 Term 42 27 14 1 1 12 3 82 2 154
2017 Casual 17 19 4 4 0 23 32 82 9 24
2017 Student 23 23 8 0 0 15 31 86 0 13
2014 Indeterminate (permanent) 31 35 11 5 1 8 9 79 8 256
2014 Term 32 32 11 5 1 20 0 79 7 99
2014 Casual 17 9 14 0 0 23 36 65 0 49
2014 Student 22 22 17 6 0 22 11 67 8 18
2011 Indeterminate (permanent) 43 31 10 3 2 5 8 84 5 288
2011 Term 37 32 11 7 2 11 0 77 10 109
2011 Casual 13 25 6 0 13 6 38 67 22 16
2008 Indeterminate (permanent) 32 35 15 5 1 5 8 77 6 186
2008 Term 27 30 23 0 0 17 3 72 0 66
2008 Casual 40 10 10 0 0 10 30 83 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 36 11 3 1 8 6 83 4 236
2017 Term 36 26 17 1 1 15 4 77 2 153
2017 Casual 17 12 12 0 0 27 32 70 0 24
2017 Student 31 15 8 0 0 15 31 86 0 13
2014 Indeterminate (permanent) 25 39 13 3 2 11 7 77 6 255
2014 Term 30 25 16 4 1 24 0 73 6 98
2014 Casual 14 11 14 2 0 22 37 60 5 48
2014 Student 22 22 17 6 0 22 11 67 8 18
2011 Indeterminate (permanent) 36 33 12 4 1 7 7 80 6 285
2011 Term 32 31 16 6 2 14 0 73 9 108
2011 Casual 13 6 19 6 0 19 38 43 14 16
2008 Indeterminate (permanent) 31 36 11 7 4 3 8 75 13 186
2008 Term 29 27 18 6 2 15 3 69 9 66
2008 Casual 40 0 20 0 0 20 20 67 0 10
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 28 8 5 4 0 0 83 9 236
2017 Term 52 29 10 3 4 1 1 83 8 154
2017 Casual 49 39 4 8 0 0 0 88 8 24
2017 Student 92 0 8 0 0 0 0 92 0 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 29 9 3 4 0 0 84 7 237
2017 Term 55 30 8 4 2 1 0 85 6 154
2017 Casual 58 21 17 0 4 0 0 79 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 37 23 10 5 7 0 58 17 237
2017 Term 17 36 23 10 5 6 2 58 16 154
2017 Casual 14 21 8 16 13 25 4 49 40 24
2017 Student 54 15 8 0 8 15 0 82 9 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 45 22 11 6 3 0 60 18 235
2017 Term 20 42 20 9 7 2 1 63 16 153
2017 Casual 23 43 11 9 4 9 0 73 14 24
2017 Student 54 23 8 8 0 8 0 83 8 13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 28 20 11 11 0 2 57 23 236
2017 Term 27 32 14 15 9 1 1 61 25 154
2017 Casual 25 8 26 14 21 0 8 35 37 24
2017 Student 23 8 8 31 31 0 0 31 62 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 26 24 18 13 0 0 44 32 237
2017 Term 26 29 30 9 4 0 2 56 13 153
2017 Casual 46 25 17 0 4 0 8 77 4 24
2017 Student 46 31 15 8 0 0 0 77 8 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 26 13 11 0 1 50 24 237
2017 Term 33 35 18 5 5 1 3 70 11 153
2017 Casual 46 21 17 0 8 4 4 73 9 24
2017 Student 69 15 8 8 0 0 0 85 8 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 28 22 19 14 0 0 45 33 237
2017 Term 28 31 21 10 7 0 3 61 18 152
2017 Casual 38 20 13 5 9 8 8 68 16 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 30 15 7 5 0 5 72 12 237
2017 Term 52 28 9 3 2 0 5 85 6 151
2017 Casual 62 12 10 4 0 4 8 85 4 24
2017 Student 69 15 8 0 0 0 8 92 0 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 34 21 12 6 0 0 61 18 237
2017 Term 40 31 17 8 2 0 2 72 11 154
2017 Casual 58 17 9 9 4 0 4 77 13 24
2017 Student 54 8 31 8 0 0 0 62 8 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 35 23 10 7 0 1 60 17 237
2017 Term 31 30 24 8 3 1 3 63 12 153
2017 Casual 43 20 8 8 8 0 12 72 19 24
2017 Student 69 15 15 0 0 0 0 85 0 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 26 30 18 5 0 0 47 23 237
2017 Term 28 32 25 7 6 1 2 61 13 153
2017 Casual 34 27 31 4 0 0 4 64 4 24
2017 Student 62 15 15 8 0 0 0 77 8 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 33 19 14 7 0 0 60 21 235
2017 Term 30 28 23 11 7 0 2 59 18 153
2017 Casual 31 24 27 8 8 0 4 57 16 24
2017 Student 69 8 15 8 0 0 0 77 8 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 33 23 9 4 1 0 63 14 236
2017 Term 47 27 17 5 2 0 3 75 8 153
2017 Casual 42 32 13 0 4 5 4 81 5 24
2017 Student 69 8 23 0 0 0 0 77 0 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 23 9 4 2 0 1 85 6 237
2017 Term 62 18 9 3 3 0 4 85 6 154
2017 Casual 66 18 9 4 0 0 4 87 4 24
2017 Student 85 15 0 0 0 0 0 100 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 12 7 4 3 1 3 86 7 235
2017 Term 70 17 3 4 4 1 3 89 8 152
2017 Casual 74 5 0 0 4 5 12 95 5 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 36 11 3 4 0 1 82 6 236
2017 Term 55 28 7 3 4 1 3 85 8 153
2017 Casual 47 20 13 8 4 0 8 73 13 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 22 10 4 6 0 2 80 10 237
2017 Term 58 20 11 3 5 0 3 80 9 153
2017 Casual 70 13 9 0 0 0 8 90 0 24
2017 Student 92 8 0 0 0 0 0 100 0 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 20 10 3 3 1 13 82 7 236
2017 Term 64 7 3 1 1 1 23 93 3 152
2017 Casual 47 12 0 0 0 0 41 100 0 24
2017 Student 92 0 0 0 0 0 8 100 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 19 9 0 1 0 5 89 2 236
2017 Term 76 10 4 1 1 0 8 94 2 151
2017 Casual 70 0 5 0 0 5 20 94 0 24
2017 Student 100 0 0 0 0 0 0 100 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 16 4 1 1 1 5 93 3 237
2017 Term 21 24 21 13 19 0 2 46 33 153
2017 Casual 29 12 17 12 29 0 0 42 41 24
2017 Student 38 38 8 15 0 0 0 77 15 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 25 10 6 2 1 2 82 7 235
2017 Term 51 32 9 3 1 0 4 87 3 153
2017 Casual 61 8 14 0 4 5 8 79 5 24
2017 Student 77 23 0 0 0 0 0 100 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 30 38 15 6 0 0 41 21 237
2017 Term 11 42 36 7 4 0 1 53 11 154
2017 Casual 23 34 30 9 4 0 0 57 13 24
2017 Student 38 46 15 0 0 0 0 85 0 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 18 40 26 10 0 0 36 24 235
2017 Term 3 16 33 30 19 0 1 48 19 152
2017 Casual 0 22 29 21 28 0 0 49 22 24
2017 Student 0 23 23 23 31 0 0 54 23 13
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 26 23 8 4 4 2 36 64 237
2017 Term 34 24 22 6 6 7 1 37 63 154
2017 Casual 28 8 27 9 15 4 8 32 68 24
2017 Student 38 8 23 15 15 0 0 38 62 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 142
2017 Term 33 88
2017 Casual 50 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 142
2017 Term 28 88
2017 Casual 58 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 142
2017 Term 18 88
2017 Casual 50 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 142
2017 Term 45 88
2017 Casual 7 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 142
2017 Term 0 88
2017 Casual 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 142
2017 Term 44 88
2017 Casual 27 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 5 55 20 11 3 5 142
2017 Term 5 58 15 11 3 7 86
2017 Casual 0 53 7 21 7 12 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 35 8 16 8 1 12 64 27 144
2017 Term 16 38 15 12 12 1 6 59 26 89
2017 Casual 7 34 22 7 6 17 6 54 17 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 14 12 10 19 4 35 33 47 144
2017 Term 5 20 17 10 26 2 19 32 46 90
2017 Casual 16 36 7 8 20 0 13 60 32 14
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