2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	5	9	2	84	11	45
2017	Non-supervisor	43	35	11	5	6	78	11	144
2014	Supervisor	58	28	5	9	0	86	9	43
2014	Non-supervisor	41	37	10	10	2	78	12	138
2011	Supervisor	62	30	4	4	0	93	4	53
2011	Non-supervisor	47	40	5	7	2	86	9	129
2008	Supervisor	60	33	8	0	0	92	0	52
2008	Non-supervisor	47	37	8	5	4	83	9	133

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	42	5	15	9	0	0	71	25	45
2017	Non-supervisor	32	34	14	10	10	0	0	66	20	144

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	26	2	2	0	95	2	44
2017	Non-supervisor	58	29	8	3	2	87	5	144
2014	Supervisor	74	26	0	0	0	100	0	43
2014	Non-supervisor	63	28	5	3	1	91	4	137
2011	Supervisor	82	15	2	2	0	96	2	53
2011	Non-supervisor	67	26	5	2	0	93	2	129

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	27	9	5	4	0	82	9	45
2017	Non-supervisor	49	32	11	5	3	0	81	8	143
2014	Supervisor	58	30	5	2	2	2	90	5	43
2014	Non-supervisor	48	34	10	6	1	0	82	8	137
2011	Supervisor	76	17	6	2	0	0	93	2	53
2011	Non-supervisor	50	40	5	5	0	0	90	5	129
2008	Supervisor	62	35	4	0	0	0	96	0	52
2008	Non-supervisor	48	39	5	4	2	1	88	7	135

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	25	9	9	12	4	69	22	45
2017	Non-supervisor	36	26	19	11	9	0	62	20	144
2014	Supervisor	53	28	14	2	2	0	81	5	43
2014	Non-supervisor	44	25	13	11	6	1	70	17	138
2011	Supervisor	55	24	15	4	0	2	81	4	53
2011	Non-supervisor	46	30	13	6	2	1	78	9	129

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	32	0	14	9	4	76	24	45
2017	Non-supervisor	36	30	13	11	10	0	66	21	144
2014	Supervisor	51	30	12	7	0	0	81	7	43
2014	Non-supervisor	40	32	11	9	7	1	72	16	138
2011	Supervisor	55	26	15	4	0	0	82	4	53
2011	Non-supervisor	42	31	17	8	2	0	72	10	128
2008	Supervisor	53	29	6	8	4	0	82	12	51
2008	Non-supervisor	37	29	11	17	4	1	67	22	135

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	22	11	11	7	9	0	68	19	45
2017	Non-supervisor	36	27	12	10	9	4	3	68	20	144
2014	Supervisor	48	24	21	7	0	0	0	72	7	43
2014	Non-supervisor	41	23	14	10	8	3	1	66	19	138
2011	Supervisor	49	23	20	4	2	0	2	73	6	52
2011	Non-supervisor	43	21	17	8	5	5	1	68	14	128
2008	Supervisor	55	14	16	6	8	0	2	70	14	51
2008	Non-supervisor	37	27	14	10	7	4	1	67	18	135

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	33	11	2	7	4	0	78	10	45
2017	Non-supervisor	49	24	15	5	5	2	1	75	10	144
2014	Supervisor	42	39	10	2	2	2	2	85	5	43
2014	Non-supervisor	45	24	8	11	7	4	2	73	18	138
2011	Supervisor	52	26	11	6	0	2	4	82	6	53
2011	Non-supervisor	49	29	9	7	4	1	0	79	11	129
2008	Supervisor	42	38	4	8	6	2	0	82	14	52
2008	Non-supervisor	41	27	16	5	7	2	1	70	13	135

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	31	16	9	5	0	0	70	14	45
2017	Non-supervisor	53	16	13	9	7	0	1	70	17	144
2014	Supervisor	44	35	12	7	2	0	0	79	10	43
2014	Non-supervisor	41	32	9	8	7	3	1	75	16	138
2011	Supervisor	45	38	9	4	0	0	4	86	4	52
2011	Non-supervisor	45	33	10	8	4	0	0	78	12	128
2008	Supervisor	42	35	8	6	6	0	4	80	12	52
2008	Non-supervisor	38	36	11	5	8	1	1	75	14	135

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	31	9	5	9	0	0	77	14	45
2017	Non-supervisor	54	18	10	9	8	0	1	72	17	142
2014	Supervisor	44	33	12	7	5	0	0	77	12	43
2014	Non-supervisor	49	24	7	8	10	1	1	75	18	138

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	29	9	14	7	11	0	66	24	45
2017	Non-supervisor	19	32	14	15	13	8	0	55	30	144
2014	Supervisor	39	37	2	14	5	2	0	78	19	43
2014	Non-supervisor	30	29	11	15	4	11	0	66	21	138
2011	Supervisor	44	36	9	7	2	2	0	81	9	53
2011	Non-supervisor	32	27	16	8	5	11	1	67	15	129

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	33	13	10	11	2	0	65	22	45
2017	Non-supervisor	18	26	16	18	21	1	0	44	39	144
2014	Supervisor	30	42	10	7	9	0	2	73	17	43
2014	Non-supervisor	27	29	13	18	10	4	0	58	29	138
2011	Supervisor	47	37	8	6	2	0	0	85	8	53
2011	Non-supervisor	28	31	15	15	9	2	0	60	24	129
2008	Supervisor	29	33	15	12	10	2	0	63	22	52
2008	Non-supervisor	17	34	12	12	21	4	0	53	35	135

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	37	11	16	7	6	64	24	45
2017	Non-supervisor	15	18	20	23	19	4	35	44	144
2014	Supervisor	23	44	9	12	7	5	70	20	43
2014	Non-supervisor	17	29	16	24	6	7	50	33	138
2011	Supervisor	25	47	18	6	2	2	73	8	53
2011	Non-supervisor	16	37	18	19	7	3	54	27	129
2008	Supervisor	19	42	25	6	6	2	63	12	52
2008	Non-supervisor	7	30	21	19	17	5	39	38	135

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	26	9	12	7	2	72	19	45
2017	Non-supervisor	24	24	16	16	15	4	50	33	143
2014	Supervisor	41	28	14	5	9	2	71	15	43
2014	Non-supervisor	21	26	16	17	11	10	51	31	138
2011	Supervisor	38	39	13	2	4	4	80	6	53
2011	Non-supervisor	23	29	20	13	9	7	56	23	129
2008	Supervisor	29	42	13	6	10	0	71	15	52
2008	Non-supervisor	11	24	21	16	21	7	38	39	135

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	40	12	7	14	0	67	21	45
2017	Non-supervisor	16	28	19	16	19	2	44	36	144
2014	Supervisor	30	37	14	9	7	2	69	17	43
2014	Non-supervisor	22	20	16	19	12	10	47	35	137
2011	Supervisor	36	36	13	7	2	6	76	10	53
2011	Non-supervisor	19	37	15	15	10	4	58	26	129
2008	Supervisor	29	46	12	8	2	4	78	10	52
2008	Non-supervisor	19	38	16	17	10	1	57	27	134

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	38	10	12	14	2	0	63	26	45
2017	Non-supervisor	28	31	13	16	10	0	1	60	27	144
2014	Supervisor	33	28	21	16	2	0	0	61	19	43
2014	Non-supervisor	26	31	15	14	12	1	1	58	26	138
2011	Supervisor	21	41	17	19	2	0	0	62	21	52
2011	Non-supervisor	21	39	20	12	9	0	0	60	20	129

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	45	5	11	5	0	0	79	16	45
2017	Non-supervisor	28	40	12	14	6	0	1	68	20	144

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	32	17	14	5	9	2	60	21	45
2017	Non-supervisor	12	20	14	12	22	16	5	40	42	144
2014	Supervisor	23	30	14	16	9	5	2	57	28	43
2014	Non-supervisor	11	19	14	16	16	22	3	39	43	138

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	42	11	9	7	2	2	72	17	45
2017	Non-supervisor	43	25	14	12	6	0	1	68	18	144
2014	Supervisor	25	42	21	9	2	0	0	67	12	43
2014	Non-supervisor	38	30	10	8	9	3	1	71	18	138
2011	Supervisor	26	40	17	13	0	0	4	69	14	53
2011	Non-supervisor	31	38	17	5	7	0	1	70	13	128
2008	Supervisor	27	44	13	10	6	0	0	71	15	52
2008	Non-supervisor	27	39	13	9	10	0	1	67	19	135

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	28	11	7	5	11	11	71	15	45
2014	Supervisor	27	35	16	2	10	5	5	69	13	43

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	27	13	7	5	0	0	75	12	44
2017	Non-supervisor	40	30	8	12	8	0	2	71	21	144
2014	Supervisor	46	45	5	2	0	0	2	93	2	43
2014	Non-supervisor	44	36	7	7	2	3	2	83	9	138
2011	Supervisor	55	28	9	2	4	0	2	85	6	53
2011	Non-supervisor	40	40	9	9	2	1	0	80	11	129
2008	Supervisor	56	33	6	2	2	0	2	90	4	52
2008	Non-supervisor	28	47	11	7	4	2	1	77	11	135

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	31	9	2	7	11	0	79	10	45
2017	Non-supervisor	35	21	13	10	11	7	3	62	23	143
2014	Supervisor	60	33	5	0	0	0	2	95	0	43
2014	Non-supervisor	37	25	9	10	3	14	1	74	16	138
2011	Supervisor	61	30	4	2	2	0	2	92	4	53
2011	Non-supervisor	42	29	10	8	5	6	0	75	14	129
2008	Supervisor	56	23	6	6	8	2	0	80	14	52
2008	Non-supervisor	34	25	18	6	7	9	1	66	15	135

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	31	12	7	7	0	0	74	14	45
2017	Non-supervisor	23	32	17	20	8	0	1	55	28	144
2014	Supervisor	39	39	10	12	0	0	0	79	12	43
2014	Non-supervisor	23	38	12	17	9	1	1	62	26	138
2011	Supervisor	46	35	13	4	0	0	2	83	4	53
2011	Non-supervisor	30	44	9	10	6	1	1	74	16	128
2008	Supervisor	40	38	12	6	2	0	2	80	8	52
2008	Non-supervisor	24	43	10	13	7	0	2	68	21	135

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	25	2	5	0	93	5	45
2017	Non-supervisor	58	34	6	1	1	93	1	142
2014	Supervisor	69	28	2	0	0	98	0	43
2014	Non-supervisor	56	36	6	1	1	92	2	138
2011	Supervisor	65	30	4	2	0	95	2	53
2011	Non-supervisor	61	33	5	1	1	93	2	129
2008	Supervisor	58	37	4	2	0	94	2	52
2008	Non-supervisor	59	30	7	1	2	90	4	135

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	21	5	5	0	91	5	45
2017	Non-supervisor	59	35	5	1	1	94	1	142
2014	Supervisor	67	33	0	0	0	100	0	43
2014	Non-supervisor	62	32	3	2	1	94	3	138
2011	Supervisor	63	32	2	2	2	95	4	53
2011	Non-supervisor	61	35	3	1	0	95	1	129
2008	Supervisor	73	25	2	0	0	98	0	52
2008	Non-supervisor	56	36	4	4	1	92	4	135

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	39	4	12	14	0	0	70	26	45
2017	Non-supervisor	21	22	19	15	18	4	0	45	34	144
2014	Supervisor	37	25	21	2	12	2	0	64	14	43
2014	Non-supervisor	18	28	23	15	11	5	1	48	27	137
2011	Supervisor	31	35	19	9	2	4	0	68	12	53
2011	Non-supervisor	22	37	14	12	13	1	0	60	25	128
2008	Supervisor	24	41	12	8	12	2	2	67	20	51
2008	Non-supervisor	16	33	16	10	23	2	1	50	34	135

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	15	13	22	28	4	6	30	56	45
2017	Non-supervisor	8	19	20	16	30	1	7	28	50	144
2014	Supervisor	18	21	17	14	28	2	0	40	43	43
2014	Non-supervisor	10	22	13	18	25	8	4	36	49	138
2011	Supervisor	19	6	23	21	26	0	6	27	49	53
2011	Non-supervisor	5	28	14	19	28	2	3	35	50	128
2008	Supervisor	0	23	19	27	25	4	2	24	55	52
2008	Non-supervisor	7	19	16	12	42	1	2	27	56	135

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	42	7	9	2	0	0	82	12	45
2017	Non-supervisor	33	28	14	15	10	0	1	61	24	144
2014	Supervisor	37	42	12	5	5	0	0	79	10	43
2014	Non-supervisor	18	44	12	13	10	1	1	64	24	138
2011	Supervisor	54	35	5	4	0	0	2	91	4	53
2011	Non-supervisor	31	44	13	7	5	0	0	75	12	128

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	32	16	9	9	0	0	65	18	45
2017	Non-supervisor	31	36	15	7	11	0	1	67	18	144
2014	Supervisor	41	33	17	5	5	0	0	74	9	43
2014	Non-supervisor	29	33	16	9	13	1	1	63	21	138

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	40	9	14	5	0	72	18	45
2017	Non-supervisor	32	35	13	8	11	1	68	19	143
2014	Supervisor	41	43	9	2	5	0	84	7	43
2014	Non-supervisor	29	35	13	15	7	0	64	22	138
2011	Supervisor	38	43	13	6	0	0	81	6	53
2011	Non-supervisor	40	35	17	4	3	1	76	7	129

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	33	12	12	12	4	0	64	24	45
2017	Non-supervisor	20	32	21	13	12	1	1	53	25	144

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	43	8	7	7	2	0	77	14	45
2017	Non-supervisor	48	28	13	6	5	0	0	76	11	142
2014	Supervisor	42	40	14	5	0	0	0	81	5	43
2014	Non-supervisor	36	36	11	10	5	0	1	73	15	138
2011	Supervisor	37	48	8	6	2	0	0	85	7	53
2011	Non-supervisor	39	36	14	4	4	1	2	77	8	129

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	16	2	15	4	0	25	71	26	45
2017	Non-supervisor	49	24	6	8	4	0	8	80	13	142
2014	Supervisor	35	33	5	16	0	0	11	76	18	43
2014	Non-supervisor	42	34	7	4	3	2	8	84	8	138
2011	Supervisor	33	24	2	9	9	2	20	74	24	53
2011	Non-supervisor	38	34	5	9	5	1	9	80	15	129
2008	Supervisor	29	25	19	10	8	0	10	60	19	52
2008	Non-supervisor	52	23	3	5	9	2	6	81	15	135

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	27	24	8	15	4	2	50	25	45
2017	Non-supervisor	34	38	19	2	3	2	1	75	5	144
2014	Supervisor	12	44	28	14	2	0	0	56	16	43
2014	Non-supervisor	33	39	17	6	3	1	2	74	10	137
2011	Supervisor	15	40	23	11	7	0	4	57	19	53
2011	Non-supervisor	31	42	21	4	2	1	0	73	6	129
2008	Supervisor	12	42	23	19	4	0	0	54	23	52
2008	Non-supervisor	32	41	16	6	4	0	1	74	10	135

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	30	9	5	2	2	7	82	8	45
2017	Non-supervisor	59	22	9	3	3	1	3	84	7	143
2014	Supervisor	45	29	5	5	7	2	7	82	13	42
2014	Non-supervisor	58	19	7	7	3	2	2	81	11	138
2011	Supervisor	44	33	8	0	4	0	11	87	4	52
2011	Non-supervisor	52	26	10	9	2	1	0	78	12	129

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	31	47	22	45
2017	Non-supervisor	18	52	30	143
2014	Supervisor	19	53	28	43
2014	Non-supervisor	19	52	29	138
2011	Supervisor	9	47	44	53
2011	Non-supervisor	22	45	33	129

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	28	8	36	15	0	14	14
2017	Non-supervisor	21	4	32	25	7	11	27
2014	Non-supervisor	40	4	45	4	9999	7	27
2011	Non-supervisor	64	6	23	0	9999	6	29

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	23	9	2	2	3	86	5	45
2017	Non-supervisor	48	33	10	4	4	1	82	8	143
2014	Supervisor	77	14	9	0	0	0	91	0	43
2014	Non-supervisor	46	36	11	5	2	0	82	7	138
2011	Supervisor	61	28	7	2	2	0	89	4	53
2011	Non-supervisor	42	43	10	4	1	0	85	5	129
2008	Supervisor	67	29	2	0	2	0	96	2	52
2008	Non-supervisor	50	36	9	2	2	1	87	4	135

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	7	5	5	0	84	10	45
2017	Non-supervisor	37	37	12	9	5	0	74	15	143
2014	Supervisor	53	35	5	5	2	0	88	7	43
2014	Non-supervisor	38	42	9	5	4	3	82	9	138
2011	Supervisor	67	29	4	0	0	0	96	0	53
2011	Non-supervisor	38	39	9	8	4	2	79	13	129

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	27	43	23	2	0	2	26	30	45
2017	Non-supervisor	9	24	38	17	9	1	1	27	34	144
2014	Supervisor	0	25	45	25	2	2	0	28	26	43
2014	Non-supervisor	9	28	31	22	8	3	0	31	38	138
2011	Supervisor	0	18	55	20	4	0	2	25	19	53
2011	Non-supervisor	5	21	44	21	9	1	0	30	26	129
2008	Supervisor	8	17	48	23	4	0	0	27	25	52
2008	Non-supervisor	5	24	36	24	8	1	1	33	30	135

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	14	27	40	17	0	0	57	16	45
2017	Non-supervisor	7	15	31	26	16	2	3	44	24	144
2014	Supervisor	2	12	23	28	28	5	2	60	15	43
2014	Non-supervisor	4	12	24	32	21	6	1	57	17	138
2011	Supervisor	2	6	40	26	18	0	9	48	8	52
2011	Non-supervisor	3	8	25	37	23	2	2	62	11	128
2008	Supervisor	0	13	33	38	15	0	0	54	13	52
2008	Non-supervisor	5	14	24	32	19	1	5	54	21	133

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	16	32	17	21	0	0	38	30	45
2017	Non-supervisor	18	25	22	20	11	1	3	33	44	143
2014	Supervisor	12	15	19	24	26	2	2	52	28	42
2014	Non-supervisor	16	30	24	17	9	3	1	27	48	138
2011	Supervisor	11	28	24	19	14	0	4	34	41	53
2011	Non-supervisor	14	28	25	19	13	1	1	32	43	129
2008	Supervisor	8	15	27	35	13	0	2	49	24	52
2008	Non-supervisor	16	22	28	18	11	1	4	31	40	134

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	17	39	32	5	0	0	37	24	45
2017	Non-supervisor	9	13	36	26	13	0	3	40	22	143
2014	Supervisor	5	9	54	14	13	2	2	29	14	43
2014	Non-supervisor	10	14	28	31	12	3	2	45	25	137
2011	Supervisor	2	19	37	23	16	0	4	40	21	53
2011	Non-supervisor	5	12	33	35	14	1	1	50	17	128
2008	Supervisor	4	17	44	25	8	2	0	33	22	52
2008	Non-supervisor	7	11	31	35	13	1	1	49	19	134

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	24	36	7	4	2	4	12	50	45
2017	Non-supervisor	14	24	35	16	7	1	3	24	39	144
2014	Supervisor	21	24	40	9	2	2	2	12	46	43
2014	Non-supervisor	12	20	29	23	10	4	3	35	34	138
2011	Supervisor	11	40	21	19	6	0	4	26	53	53
2011	Non-supervisor	13	21	33	23	9	0	2	33	34	128
2008	Supervisor	10	27	42	19	2	0	0	21	37	52
2008	Non-supervisor	10	20	32	21	12	1	5	35	31	133

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	9	32	33	18	4	0	52	15	45
2017	Non-supervisor	5	7	33	33	15	3	3	52	13	142
2014	Supervisor	2	9	30	37	14	2	5	55	13	43
2014	Non-supervisor	3	9	29	31	19	6	4	55	14	138
2011	Supervisor	8	18	24	25	15	2	8	45	28	53
2011	Non-supervisor	5	14	28	28	22	1	3	52	19	129
2008	Supervisor	8	10	25	37	13	2	6	54	19	52
2008	Non-supervisor	10	13	27	23	20	3	5	46	24	133

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	5	46	22	15	4	0	38	14	45
2017	Non-supervisor	17	27	30	13	11	1	1	25	45	144
2014	Supervisor	7	21	31	18	20	0	2	40	29	43
2014	Non-supervisor	21	22	23	17	10	4	3	29	46	138

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	36	4	7	5	0	0	84	12	44
2017	Non-supervisor	42	29	8	9	12	1	0	71	21	144
2014	Supervisor	34	49	10	5	2	0	0	83	7	43
2014	Non-supervisor	35	29	10	14	9	1	1	65	24	137

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	39	11	6	2	0	0	80	9	45
2017	Non-supervisor	40	33	6	13	8	1	0	73	21	144
2014	Supervisor	30	46	12	7	5	0	0	76	12	43
2014	Non-supervisor	47	34	4	8	5	0	1	83	13	138

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	38	12	2	0	11	0	84	3	45
2017	Non-supervisor	32	29	17	3	9	9	1	68	13	144
2014	Supervisor	49	33	17	0	0	2	0	83	0	43
2014	Non-supervisor	34	31	18	4	4	7	2	71	9	137

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	37	10	5	5	2	0	81	9	45
2017	Non-supervisor	29	40	14	6	7	4	0	71	14	144
2014	Supervisor	56	33	7	2	0	2	0	90	2	43
2014	Non-supervisor	35	37	10	5	5	7	1	78	11	138
2011	Supervisor	52	35	9	4	0	0	0	87	4	53
2011	Non-supervisor	35	38	9	8	4	4	1	77	13	127

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	25	7	10	5	0	0	79	14	44
2017	Non-supervisor	41	37	10	4	7	0	1	79	12	144
2014	Supervisor	46	39	10	5	0	0	0	86	5	43
2014	Non-supervisor	50	29	9	7	4	1	0	79	11	138
2011	Supervisor	61	36	0	2	2	0	0	96	4	53
2011	Non-supervisor	49	31	6	8	5	1	0	81	13	129
2008	Supervisor	52	29	8	8	4	0	0	81	12	52
2008	Non-supervisor	35	35	10	11	8	1	0	70	19	135

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	27	13	11	11	11	0	60	25	45
2017	Non-supervisor	26	23	11	10	22	3	4	54	35	144
2014	Supervisor	28	35	12	14	7	0	5	66	22	43
2014	Non-supervisor	22	23	17	11	15	5	7	51	29	138

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	25	2	2	0	0	95	2	45
2017	Non-supervisor	52	32	9	2	2	2	86	5	143
2014	Supervisor	65	30	2	0	0	2	98	0	43
2014	Non-supervisor	64	24	6	4	1	1	90	4	138
2011	Supervisor	65	27	6	2	0	0	92	2	53
2011	Non-supervisor	56	29	6	4	2	2	87	6	129

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	24	4	14	9	6	0	70	25	44
2017	Non-supervisor	31	38	10	8	9	4	0	71	18	144
2014	Supervisor	53	35	2	7	2	0	0	88	9	43
2014	Non-supervisor	31	32	13	12	7	4	2	66	20	138
2011	Supervisor	51	33	2	2	2	8	2	94	4	53
2011	Non-supervisor	37	29	13	9	5	4	2	71	15	129
2008	Supervisor	52	25	10	8	4	2	0	78	12	52
2008	Non-supervisor	33	30	11	10	10	4	1	67	21	135

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	37	13	7	9	6	0	68	18	45
2017	Non-supervisor	16	33	22	11	9	9	0	53	23	144
2014	Supervisor	41	30	14	12	2	0	0	72	14	43
2014	Non-supervisor	13	34	18	13	6	12	4	55	23	138
2011	Supervisor	36	34	15	6	2	7	0	76	8	53
2011	Non-supervisor	17	32	18	9	9	10	4	58	21	129

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	24	19	13	9	5	4	54	25	45
2017	Non-supervisor	16	25	16	13	14	13	3	48	33	144
2014	Supervisor	29	19	18	12	7	10	5	57	22	43
2014	Non-supervisor	18	20	18	11	15	13	5	46	32	138
2011	Supervisor	22	34	19	6	4	9	8	67	11	53
2011	Non-supervisor	22	22	8	11	12	21	5	59	31	129

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	47	7	16	2	0	75	18	45
2017	Non-supervisor	22	45	7	18	8	0	67	25	144
2014	Supervisor	49	46	2	2	0	0	95	2	43
2014	Non-supervisor	27	47	9	13	4	1	74	17	138
2011	Supervisor	49	44	4	4	0	0	93	4	53
2011	Non-supervisor	33	49	5	11	2	0	82	13	129
2008	Supervisor	42	50	4	4	0	0	92	4	52
2008	Non-supervisor	36	47	3	9	5	0	83	14	135

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	30	2	9	2	86	11	45
2017	Non-supervisor	42	34	8	10	6	76	16	143
2014	Supervisor	58	26	7	7	2	84	10	43
2014	Non-supervisor	46	33	7	8	6	79	14	138
2011	Supervisor	60	33	4	2	2	93	4	52
2011	Non-supervisor	48	30	11	8	4	78	11	129

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	44	0	5	7	0	88	12	45
2017	Non-supervisor	37	36	10	13	4	0	73	17	142
2014	Supervisor	62	28	7	0	2	0	91	2	43
2014	Non-supervisor	44	36	9	8	3	1	80	11	138

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	20	4	7	0	0	0	89	7	45
2017	Non-supervisor	63	24	5	2	3	1	3	90	6	144
2014	Supervisor	77	19	0	5	0	0	0	95	5	43
2014	Non-supervisor	71	20	5	2	2	0	1	91	4	138
2011	Supervisor	79	21	0	0	0	0	0	100	0	53
2011	Non-supervisor	69	16	8	5	1	0	1	86	6	129
2008	Supervisor	77	15	6	0	0	2	0	94	0	52
2008	Non-supervisor	71	19	4	3	3	0	1	90	6	135

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	36	2	2	5	0	0	91	7	45
2017	Non-supervisor	64	18	11	3	3	0	1	83	6	144
2014	Supervisor	65	31	2	2	0	0	0	95	2	43
2014	Non-supervisor	64	17	4	10	3	1	2	83	13	138
2011	Supervisor	70	17	4	10	0	0	0	87	10	53
2011	Non-supervisor	60	13	12	8	4	0	2	75	12	129
2008	Supervisor	67	13	4	13	2	0	0	81	15	52
2008	Non-supervisor	62	21	6	4	5	1	1	85	9	135

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	22	2	7	0	0	0	91	7	45
2017	Non-supervisor	64	19	7	5	5	0	1	84	10	144
2014	Supervisor	69	19	5	5	2	0	0	88	7	43
2014	Non-supervisor	60	17	7	4	3	0	8	84	8	138
2011	Supervisor	79	11	4	4	2	0	0	90	6	53
2011	Non-supervisor	59	19	9	5	3	0	4	82	9	128
2008	Supervisor	67	17	4	6	2	0	4	88	8	52
2008	Non-supervisor	61	16	9	3	4	1	7	82	8	135

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	86	14	0	0	0	0	0	100	0	45
2017	Non-supervisor	79	12	4	1	2	0	2	93	3	144
2014	Supervisor	78	17	0	5	0	0	0	95	5	42
2014	Non-supervisor	74	11	5	2	2	0	6	91	4	137
2011	Supervisor	79	15	4	0	0	0	2	96	0	52
2011	Non-supervisor	72	13	8	1	1	1	5	89	2	128
2008	Supervisor	75	10	6	4	4	0	2	86	8	52
2008	Non-supervisor	81	6	6	1	1	1	4	91	2	135

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	37	5	7	0	2	0	88	7	45
2017	Non-supervisor	50	29	9	5	5	1	2	81	10	144
2014	Supervisor	69	17	7	2	0	2	2	90	2	43
2014	Non-supervisor	51	18	8	4	6	6	6	79	12	138

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	24	2	2	0	4	3	95	2	45
2017	Non-supervisor	63	19	8	5	2	1	1	85	7	144
2014	Supervisor	77	16	2	2	0	2	0	95	2	43
2014	Non-supervisor	64	15	8	2	3	5	3	86	5	138
2011	Supervisor	72	19	10	0	0	0	0	90	0	53
2011	Non-supervisor	65	16	12	2	2	1	2	84	3	129
2008	Supervisor	63	21	8	0	2	4	2	90	2	52
2008	Non-supervisor	64	19	10	3	1	1	2	85	4	135

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	26	74	45
2017	Non-supervisor	20	80	144
2014	Supervisor	16	84	43
2014	Non-supervisor	26	74	137

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	45	30
2014	Non-supervisor	37	35

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	68	12
2017	Non-supervisor	76	30
2014	Non-supervisor	74	35

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	35

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	12
2017	Non-supervisor	30
2014	Non-supervisor	35

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Supervisor	12
2017	Non-supervisor	30
2014	Non-supervisor	35

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Supervisor	12
2017	Non-supervisor	30
2014	Non-supervisor	35

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	12
2017	Non-supervisor	0	30

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	57	12
2017	Non-supervisor	49	30
2014	Non-supervisor	37	35

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	12
2017	Non-supervisor	52	30
2014	Non-supervisor	54	35

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	12
2017	Non-supervisor	49	30
2014	Non-supervisor	34	35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	56	30
2014	Non-supervisor	37	35

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	50	30
2014	Non-supervisor	34	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	12
2017	Non-supervisor	63	30
2014	Non-supervisor	46	35

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	12
2017	Non-supervisor	29	30
2014	Non-supervisor	26	35

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	12
2014	Non-supervisor	0	35

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	12
2017	Non-supervisor	0	30

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	17	35

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	50	30
2014	Non-supervisor	51	35

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	45	30
2014	Non-supervisor	14	35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	12
2017	Non-supervisor	63	30
2014	Non-supervisor	45	35

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	12
2017	Non-supervisor	33	30
2014	Non-supervisor	26	35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	26	30
2014	Non-supervisor	14	35

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	30	30
2014	Non-supervisor	20	35

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	35

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	30

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	12
2017	Non-supervisor	21	30
2014	Non-supervisor	26	35

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	27

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	19	27

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	26	27
2014	Non-supervisor	22	32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	50	27
2014	Non-supervisor	37	32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Non-supervisor	0	32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	11
2017	Non-supervisor	77	27
2014	Non-supervisor	56	32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2017	Non-supervisor	0	27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	11
2014	Non-supervisor	19	32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	93	7	12
2017	Non-supervisor	97	3	30

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	17	19	4	7	27	5	55	16	45
2017	Non-supervisor	7	10	23	13	12	29	5	27	38	144
2014	Supervisor	23	25	21	2	7	17	5	61	12	43
2014	Non-supervisor	11	12	17	6	10	36	8	41	28	137

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	21	14	11	5	14	0	66	18	45
2017	Non-supervisor	23	27	15	12	11	12	0	57	26	143
2014	Supervisor	35	34	17	7	2	5	0	73	10	43
2014	Non-supervisor	23	26	18	6	9	15	2	59	19	137
2011	Supervisor	46	34	13	2	0	4	0	84	2	52
2011	Non-supervisor	38	31	13	7	2	8	1	76	10	129

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	11	89	142
2014	Supervisor	0	100	43
2014	Non-supervisor	7	93	134

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	36	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	89	17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	42	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	30	17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	70	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	34	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	52	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	76	17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	100	0	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	15	20	0	0	33	7	67	0	45
2017	Non-supervisor	11	12	18	3	7	43	6	45	19	143
2014	Supervisor	22	30	14	0	0	21	12	79	0	43
2014	Non-supervisor	11	9	23	4	2	46	6	40	12	137

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	26	14	0	0	20	0	83	0	45
2017	Non-supervisor	27	25	22	3	7	15	2	62	11	144
2014	Supervisor	41	35	12	0	2	7	2	84	3	43
2014	Non-supervisor	25	28	19	5	1	21	2	67	9	137
2011	Supervisor	52	32	9	0	0	6	0	90	0	52
2011	Non-supervisor	38	30	16	3	2	10	1	76	6	129

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	11	89	45
2017	Non-supervisor	15	85	144
2014	Supervisor	14	86	43
2014	Non-supervisor	8	92	136

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	81	19	22
2014	Non-supervisor	61	39	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-supervisor	31	57	12	0	0	0	0	88	0	18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	31	2	2	0	0	22	95	3	45
2017	Non-supervisor	23	51	9	7	4	2	4	79	12	144
2014	Supervisor	49	24	5	0	0	2	20	94	0	43
2014	Non-supervisor	25	52	13	5	2	1	2	79	7	137
2011	Supervisor	50	34	2	0	0	2	12	98	0	52
2011	Non-supervisor	35	46	7	7	1	2	2	84	9	127
2008	Supervisor	46	31	10	0	2	0	12	87	2	52
2008	Non-supervisor	33	51	7	7	1	1	0	84	8	135

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	22	11	2	7	29	18	63	17	45
2017	Non-supervisor	4	15	18	13	9	34	8	32	37	144
2014	Supervisor	20	19	14	2	2	19	23	67	8	43
2014	Non-supervisor	5	17	18	14	11	27	8	34	38	137
2011	Supervisor	26	19	17	6	0	19	13	66	9	52
2011	Non-supervisor	11	14	21	9	17	23	5	35	35	128

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	36	5	5	2	0	22	85	9	45
2017	Non-supervisor	43	30	9	5	2	8	3	83	8	144
2014	Supervisor	52	24	2	0	0	2	20	97	0	43
2014	Non-supervisor	41	30	12	4	4	7	3	78	9	137
2011	Supervisor	53	21	2	4	0	6	14	93	5	52
2011	Non-supervisor	50	30	10	3	2	4	2	84	5	129
2008	Supervisor	44	27	8	2	2	6	12	86	5	52
2008	Non-supervisor	46	37	7	5	0	4	0	87	5	135

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	38	7	2	0	0	25	88	3	45
2017	Non-supervisor	25	30	15	8	3	15	4	68	14	144
2014	Supervisor	47	26	5	0	0	5	18	94	0	43
2014	Non-supervisor	33	30	12	8	4	11	2	72	14	137
2011	Supervisor	54	21	4	4	0	6	12	91	5	52
2011	Non-supervisor	39	28	16	5	4	7	2	73	10	128
2008	Supervisor	47	18	8	4	2	6	16	83	8	51
2008	Non-supervisor	34	37	11	6	4	7	1	77	10	135

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	29	6	5	9	0	0	80	14	45
2017	Non-supervisor	60	14	12	7	6	0	1	75	13	142

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	26	17	5	7	0	0	71	12	45
2017	Non-supervisor	56	24	10	4	6	1	1	81	10	143

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	32	15	12	12	4	0	60	24	45
2017	Non-supervisor	23	41	22	8	4	2	0	66	12	143

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	42	11	12	19	0	0	59	30	45
2017	Non-supervisor	16	41	16	16	12	1	0	57	28	144

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	22	14	9	7	0	4	69	17	45
2017	Non-supervisor	32	30	17	7	12	1	1	64	19	143

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	26	28	16	13	0	0	43	29	45
2017	Non-supervisor	22	28	27	13	9	1	0	51	22	144

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	34	18	11	11	0	0	59	23	45
2017	Non-supervisor	24	33	17	12	12	1	2	58	24	143

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	22	30	15	14	0	4	38	31	45
2017	Non-supervisor	18	29	29	12	10	2	1	48	23	144

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	8	11	4	0	2	76	16	45
2017	Non-supervisor	51	28	9	3	1	3	6	87	4	143

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	35	20	12	7	0	0	61	19	45
2017	Non-supervisor	38	31	13	9	8	1	1	70	17	144

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	34	12	14	5	0	0	70	19	45
2017	Non-supervisor	25	28	22	9	13	1	1	54	23	144

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	34	25	12	5	4	0	57	17	45
2017	Non-supervisor	19	30	28	11	11	1	0	50	22	144

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	25	2	5	0	4	67	7	45
2017	Non-supervisor	30	25	23	11	10	1	1	56	22	144

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	33	21	7	0	0	0	72	7	45
2017	Non-supervisor	37	28	18	10	6	1	1	65	16	144

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	15	14	9	0	0	0	77	9	45
2017	Non-supervisor	54	31	8	5	2	1	0	86	7	144

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	65	12	13	2	4	0	4	79	7	45
2017	Non-supervisor	65	13	7	4	7	1	3	80	12	144

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	41	2	2	2	0	4	93	5	45
2017	Non-supervisor	54	26	12	4	3	0	1	81	7	144

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	28	9	2	12	0	4	76	15	44
2017	Non-supervisor	50	18	15	7	7	0	3	71	14	142

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	24	21	7	4	0	4	67	12	45
2017	Non-supervisor	56	5	1	0	1	0	37	97	1	144

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	72	22	2	0	0	0	4	98	0	45
2017	Non-supervisor	67	19	5	1	2	1	5	92	3	141

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	80	14	2	0	0	0	4	98	0	45
2017	Non-supervisor	70	15	6	1	3	0	4	89	5	144

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	29	13	2	0	0	4	84	2	45
2017	Non-supervisor	49	32	9	3	2	1	5	86	5	143

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	21	30	18	16	0	0	36	34	45
2017	Non-supervisor	15	34	36	7	9	0	0	49	16	144

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	19	37	24	6	0	0	30	33	45
2017	Non-supervisor	8	15	37	26	12	0	1	38	24	142

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	11	20	7	0	7	0	59	41	44
2017	Non-supervisor	32	26	15	8	5	13	1	37	63	144

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	16
2017	Non-supervisor	24	77

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	16
2017	Non-supervisor	28	77

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	16
2017	Non-supervisor	21	77

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	74	16
2017	Non-supervisor	46	77

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	16
2017	Non-supervisor	1	77

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	16
2017	Non-supervisor	46	77

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	10	41	18	12	6	12	17
2017	Non-supervisor	3	67	21	5	1	2	76

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	24	6	0	12	6	22	74	17	17
2017	Non-supervisor	28	38	14	9	8	0	3	68	18	77

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	13	6	5	12	6	40	56	33	17
2017	Non-supervisor	4	24	17	14	16	9	17	37	40	77

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.