2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 63 33 4 0 0 0 0 96 0 22
2017 Age - 40 - 44 years 30 45 16 9 0 0 0 75 9 23
2017 Age - 45 - 49 years 39 37 7 10 7 0 0 76 17 30
2017 Age - 50 - 54 years 36 36 9 5 13 0 0 73 19 36
2017 Age - 55 - 59 years 45 39 11 3 3 0 0 84 6 33
2017 Age - 60 years and over 42 27 19 4 8 0 0 69 12 26
2014 Age - 30 - 34 years 30 62 0 8 0 0 0 92 8 13
2014 Age - 35 - 39 years 45 37 12 6 0 0 0 82 6 16
2014 Age - 40 - 44 years 39 40 5 15 0 0 0 79 15 20
2014 Age - 45 - 49 years 53 24 10 13 0 0 0 77 13 30
2014 Age - 50 - 54 years 46 28 5 16 5 0 0 74 21 43
2014 Age - 55 - 59 years 34 47 16 3 0 0 0 81 3 32
2014 Age - 60 years and over 58 30 6 0 6 0 0 88 6 17
2011 Age - 30 - 34 years 54 35 6 6 0 0 0 89 6 17
2011 Age - 35 - 39 years 21 64 7 7 0 0 0 86 7 15
2011 Age - 40 - 44 years 62 19 10 9 0 0 0 81 9 21
2011 Age - 45 - 49 years 63 28 0 8 0 0 0 92 8 36
2011 Age - 50 - 54 years 48 40 9 0 3 0 0 88 3 33
2011 Age - 55 - 59 years 53 37 0 7 3 0 0 90 10 30
2011 Age - 60 years and over 42 53 0 0 5 0 0 95 5 19
2008 Age - 30 - 34 years 50 33 11 0 6 0 0 83 6 18
2008 Age - 35 - 39 years 47 33 7 7 7 0 0 80 13 15
2008 Age - 40 - 44 years 48 43 4 4 0 0 0 91 4 23
2008 Age - 45 - 49 years 51 37 6 0 6 0 0 89 6 35
2008 Age - 50 - 54 years 39 41 10 8 2 0 0 80 10 49
2008 Age - 55 - 59 years 73 18 9 0 0 0 0 91 0 22
2008 Age - 60 years and over 50 41 5 5 0 0 0 91 5 22

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 51 28 17 4 0 0 0 79 4 22
2017 Age - 40 - 44 years 23 53 8 13 4 0 0 75 17 23
2017 Age - 45 - 49 years 26 30 10 16 17 0 0 56 34 30
2017 Age - 50 - 54 years 19 39 12 14 16 0 0 59 30 36
2017 Age - 55 - 59 years 32 43 11 5 9 0 0 75 14 33
2017 Age - 60 years and over 38 19 15 16 12 0 0 57 28 26

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 67 29 4 0 0 0 0 96 0 22
2017 Age - 40 - 44 years 52 34 4 9 0 0 0 87 9 23
2017 Age - 45 - 49 years 45 41 7 3 3 0 0 86 7 30
2017 Age - 50 - 54 years 58 31 6 5 0 0 0 89 5 35
2017 Age - 55 - 59 years 78 11 8 0 3 0 0 89 3 33
2017 Age - 60 years and over 50 31 11 4 4 0 0 81 8 26
2014 Age - 30 - 34 years 54 46 0 0 0 0 0 100 0 13
2014 Age - 35 - 39 years 65 22 7 6 0 0 0 88 6 16
2014 Age - 40 - 44 years 70 30 0 0 0 0 0 100 0 20
2014 Age - 45 - 49 years 63 27 10 0 0 0 0 90 0 30
2014 Age - 50 - 54 years 71 21 0 5 2 0 0 93 7 43
2014 Age - 55 - 59 years 61 29 10 0 0 0 0 90 0 31
2014 Age - 60 years and over 70 24 0 6 0 0 0 94 6 17
2011 Age - 30 - 34 years 77 17 6 0 0 0 0 94 0 17
2011 Age - 35 - 39 years 68 32 0 0 0 0 0 100 0 15
2011 Age - 40 - 44 years 72 24 4 0 0 0 0 96 0 21
2011 Age - 45 - 49 years 78 11 6 5 0 0 0 89 5 36
2011 Age - 50 - 54 years 73 21 6 0 0 0 0 94 0 33
2011 Age - 55 - 59 years 73 24 3 0 0 0 0 97 0 30
2011 Age - 60 years and over 63 31 5 0 0 0 0 95 0 19

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 55 36 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 47 36 13 5 0 0 0 82 5 22
2017 Age - 45 - 49 years 43 33 10 7 7 0 0 76 14 30
2017 Age - 50 - 54 years 47 23 14 8 8 0 0 70 16 36
2017 Age - 55 - 59 years 53 33 11 3 0 0 0 87 3 33
2017 Age - 60 years and over 49 27 12 8 4 0 0 76 12 26
2014 Age - 30 - 34 years 47 38 8 0 8 0 0 85 8 13
2014 Age - 35 - 39 years 40 53 7 0 0 0 0 93 0 16
2014 Age - 40 - 44 years 55 40 0 5 0 0 0 95 5 20
2014 Age - 45 - 49 years 56 23 11 10 0 0 0 79 10 30
2014 Age - 50 - 54 years 37 37 10 12 5 0 0 74 16 43
2014 Age - 55 - 59 years 58 29 14 0 0 0 0 86 0 31
2014 Age - 60 years and over 57 25 12 6 0 0 0 82 6 17
2011 Age - 30 - 34 years 54 35 5 6 0 0 0 89 6 17
2011 Age - 35 - 39 years 35 58 7 0 0 0 0 93 0 15
2011 Age - 40 - 44 years 62 14 14 9 0 0 0 76 9 21
2011 Age - 45 - 49 years 75 17 5 3 0 0 0 92 3 36
2011 Age - 50 - 54 years 57 34 6 3 0 0 0 91 3 33
2011 Age - 55 - 59 years 46 51 0 3 0 0 0 97 3 30
2011 Age - 60 years and over 68 27 5 0 0 0 0 95 0 19
2008 Age - 30 - 34 years 47 42 5 0 5 0 0 89 5 19
2008 Age - 35 - 39 years 53 33 0 7 7 0 0 87 13 15
2008 Age - 40 - 44 years 43 48 4 0 4 0 0 91 4 23
2008 Age - 45 - 49 years 54 31 6 6 0 3 0 88 6 35
2008 Age - 50 - 54 years 41 47 8 4 0 0 0 88 4 49
2008 Age - 55 - 59 years 70 26 4 0 0 0 0 96 0 23
2008 Age - 60 years and over 64 32 0 5 0 0 0 95 5 22

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 55 24 13 8 0 0 0 79 8 22
2017 Age - 40 - 44 years 30 31 12 17 9 0 0 62 26 23
2017 Age - 45 - 49 years 42 20 7 13 17 0 0 63 30 30
2017 Age - 50 - 54 years 31 28 12 17 13 0 0 59 30 36
2017 Age - 55 - 59 years 40 25 14 8 9 5 0 68 17 33
2017 Age - 60 years and over 30 11 38 8 12 0 0 42 20 26
2014 Age - 30 - 34 years 54 16 22 8 0 0 0 70 8 13
2014 Age - 35 - 39 years 55 34 5 7 0 0 0 88 7 16
2014 Age - 40 - 44 years 55 10 25 5 5 0 0 65 10 20
2014 Age - 45 - 49 years 42 22 17 10 7 3 0 66 17 31
2014 Age - 50 - 54 years 37 35 5 12 9 2 0 73 22 43
2014 Age - 55 - 59 years 49 26 19 6 0 0 0 75 6 32
2014 Age - 60 years and over 36 28 6 18 11 0 0 65 29 17
2011 Age - 30 - 34 years 54 35 11 0 0 0 0 89 0 17
2011 Age - 35 - 39 years 28 19 27 20 0 6 0 50 22 15
2011 Age - 40 - 44 years 66 24 5 5 0 0 0 90 5 21
2011 Age - 45 - 49 years 55 25 8 5 6 0 0 80 11 36
2011 Age - 50 - 54 years 46 30 15 6 0 3 0 78 6 33
2011 Age - 55 - 59 years 46 37 10 3 3 0 0 83 7 30
2011 Age - 60 years and over 42 32 21 5 0 0 0 74 5 19

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 55 24 8 13 0 0 0 79 13 22
2017 Age - 40 - 44 years 37 29 8 22 4 0 0 66 26 23
2017 Age - 45 - 49 years 32 34 0 21 13 0 0 66 34 30
2017 Age - 50 - 54 years 27 28 17 8 19 0 0 56 27 36
2017 Age - 55 - 59 years 40 34 5 8 9 5 0 77 17 33
2017 Age - 60 years and over 34 23 19 8 16 0 0 57 24 26
2014 Age - 30 - 34 years 47 23 30 0 0 0 0 70 0 13
2014 Age - 35 - 39 years 60 28 5 7 0 0 0 88 7 16
2014 Age - 40 - 44 years 45 35 10 10 0 0 0 80 10 20
2014 Age - 45 - 49 years 38 32 4 13 10 3 0 73 23 31
2014 Age - 50 - 54 years 30 39 7 12 12 0 0 69 24 43
2014 Age - 55 - 59 years 46 29 22 3 0 0 0 75 3 32
2014 Age - 60 years and over 36 23 12 18 11 0 0 59 29 17
2011 Age - 30 - 34 years 48 46 6 0 0 0 0 94 0 17
2011 Age - 35 - 39 years 21 26 33 20 0 0 0 47 20 15
2011 Age - 40 - 44 years 57 19 24 0 0 0 0 76 0 21
2011 Age - 45 - 49 years 54 27 14 3 3 0 0 80 6 36
2011 Age - 50 - 54 years 47 25 19 6 3 0 0 72 9 32
2011 Age - 55 - 59 years 43 37 10 7 3 0 0 80 10 30
2011 Age - 60 years and over 37 32 10 21 0 0 0 69 21 19
2008 Age - 30 - 34 years 32 42 5 16 0 5 0 78 17 19
2008 Age - 35 - 39 years 27 40 7 20 7 0 0 67 27 15
2008 Age - 40 - 44 years 39 35 13 4 9 0 0 74 13 23
2008 Age - 45 - 49 years 41 24 18 9 9 0 0 65 18 34
2008 Age - 50 - 54 years 41 24 12 18 2 2 0 67 21 49
2008 Age - 55 - 59 years 61 22 4 13 0 0 0 83 13 23
2008 Age - 60 years and over 36 32 5 23 5 0 0 68 27 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 47 28 8 13 4 0 0 76 17 22
2017 Age - 40 - 44 years 36 42 4 8 4 5 0 82 13 23
2017 Age - 45 - 49 years 30 27 21 6 17 0 0 56 23 30
2017 Age - 50 - 54 years 33 25 8 14 14 3 3 62 29 36
2017 Age - 55 - 59 years 43 25 15 8 3 8 0 73 11 33
2017 Age - 60 years and over 34 15 8 12 12 8 11 61 29 26
2014 Age - 30 - 34 years 54 8 15 15 8 0 0 62 23 13
2014 Age - 35 - 39 years 61 16 12 6 0 6 0 81 6 16
2014 Age - 40 - 44 years 45 20 15 9 11 0 0 65 20 20
2014 Age - 45 - 49 years 45 16 16 17 7 0 0 61 23 31
2014 Age - 50 - 54 years 27 33 18 14 5 2 0 62 20 43
2014 Age - 55 - 59 years 43 29 22 3 0 3 0 74 3 32
2014 Age - 60 years and over 35 30 6 0 23 0 6 69 25 17
2011 Age - 30 - 34 years 43 17 17 11 0 11 0 68 12 17
2011 Age - 35 - 39 years 28 12 26 14 7 13 0 46 24 15
2011 Age - 40 - 44 years 52 19 14 10 5 0 0 71 15 21
2011 Age - 45 - 49 years 49 22 18 3 3 6 0 75 6 35
2011 Age - 50 - 54 years 41 28 6 9 9 3 3 74 20 32
2011 Age - 55 - 59 years 42 24 27 7 0 0 0 66 7 30
2011 Age - 60 years and over 53 21 16 0 5 0 5 78 5 19
2008 Age - 30 - 34 years 32 32 5 21 5 5 0 67 28 19
2008 Age - 35 - 39 years 20 40 13 7 13 7 0 64 21 15
2008 Age - 40 - 44 years 43 13 17 4 9 9 4 65 15 23
2008 Age - 45 - 49 years 38 24 21 9 9 0 0 62 18 34
2008 Age - 50 - 54 years 41 20 16 10 6 4 2 65 17 49
2008 Age - 55 - 59 years 70 13 13 4 0 0 0 83 4 23
2008 Age - 60 years and over 36 32 14 5 14 0 0 68 18 22
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 59 33 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 54 21 13 4 4 0 4 78 8 23
2017 Age - 45 - 49 years 37 27 14 6 10 6 0 68 18 30
2017 Age - 50 - 54 years 31 39 14 0 10 5 0 74 11 36
2017 Age - 55 - 59 years 51 24 17 3 6 0 0 75 8 33
2017 Age - 60 years and over 53 12 23 4 4 0 4 67 8 26
2014 Age - 30 - 34 years 32 38 8 15 8 0 0 70 23 13
2014 Age - 35 - 39 years 40 34 5 0 6 15 0 87 7 16
2014 Age - 40 - 44 years 49 20 10 15 5 0 0 70 20 20
2014 Age - 45 - 49 years 53 27 7 7 3 3 0 83 10 30
2014 Age - 50 - 54 years 44 25 7 7 13 0 4 72 20 43
2014 Age - 55 - 59 years 49 25 13 9 0 3 0 77 10 32
2014 Age - 60 years and over 17 36 12 11 6 7 11 65 21 17
2011 Age - 30 - 34 years 47 36 6 6 0 6 0 88 6 17
2011 Age - 35 - 39 years 46 34 14 7 0 0 0 79 7 15
2011 Age - 40 - 44 years 61 20 10 9 0 0 0 81 9 21
2011 Age - 45 - 49 years 64 22 3 0 9 3 0 88 9 36
2011 Age - 50 - 54 years 40 30 18 6 3 3 0 72 9 33
2011 Age - 55 - 59 years 36 27 20 10 3 0 3 65 14 30
2011 Age - 60 years and over 48 37 0 10 0 0 5 89 11 19
2008 Age - 30 - 34 years 37 37 16 11 0 0 0 74 11 19
2008 Age - 35 - 39 years 27 40 7 7 13 7 0 71 21 15
2008 Age - 40 - 44 years 43 35 4 4 13 0 0 78 17 23
2008 Age - 45 - 49 years 49 26 3 6 11 6 0 79 18 35
2008 Age - 50 - 54 years 35 35 16 8 4 0 2 71 13 49
2008 Age - 55 - 59 years 57 9 30 0 4 0 0 65 4 23
2008 Age - 60 years and over 41 32 14 9 5 0 0 73 14 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 64 16 21 0 0 0 0 79 0 22
2017 Age - 40 - 44 years 51 20 21 8 0 0 0 71 8 23
2017 Age - 45 - 49 years 53 14 14 6 14 0 0 66 20 30
2017 Age - 50 - 54 years 36 22 12 21 8 0 0 58 30 36
2017 Age - 55 - 59 years 51 30 3 8 8 0 0 80 17 33
2017 Age - 60 years and over 45 19 19 8 4 0 4 67 13 26
2014 Age - 30 - 34 years 48 30 22 0 0 0 0 78 0 13
2014 Age - 35 - 39 years 29 39 5 11 0 15 0 80 13 16
2014 Age - 40 - 44 years 39 25 15 11 10 0 0 64 20 20
2014 Age - 45 - 49 years 53 31 6 3 7 0 0 83 10 30
2014 Age - 50 - 54 years 44 28 7 10 12 0 0 71 22 43
2014 Age - 55 - 59 years 40 31 16 9 0 3 0 73 10 32
2014 Age - 60 years and over 23 48 6 6 11 0 5 76 18 17
2011 Age - 30 - 34 years 58 31 6 6 0 0 0 89 6 17
2011 Age - 35 - 39 years 33 46 14 7 0 0 0 79 7 15
2011 Age - 40 - 44 years 56 30 5 9 0 0 0 86 9 21
2011 Age - 45 - 49 years 51 38 0 6 6 0 0 88 12 36
2011 Age - 50 - 54 years 36 39 12 10 3 0 0 75 13 31
2011 Age - 55 - 59 years 36 31 20 7 3 0 3 69 10 30
2011 Age - 60 years and over 48 21 15 5 5 0 5 73 11 19
2008 Age - 30 - 34 years 37 42 11 11 0 0 0 79 11 19
2008 Age - 35 - 39 years 33 33 7 7 13 7 0 71 21 15
2008 Age - 40 - 44 years 35 30 13 0 13 0 9 71 14 23
2008 Age - 45 - 49 years 51 29 3 6 11 0 0 80 17 35
2008 Age - 50 - 54 years 35 43 8 4 8 0 2 79 13 49
2008 Age - 55 - 59 years 43 35 17 0 4 0 0 78 4 23
2008 Age - 60 years and over 32 32 23 14 0 0 0 64 14 22

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 55 33 8 4 0 0 0 88 4 22
2017 Age - 40 - 44 years 47 28 5 16 4 0 0 75 21 23
2017 Age - 45 - 49 years 46 17 13 7 17 0 0 63 23 30
2017 Age - 50 - 54 years 44 20 17 3 16 0 0 64 19 36
2017 Age - 55 - 59 years 64 14 8 2 8 0 3 80 11 33
2017 Age - 60 years and over 44 26 9 12 4 0 4 73 18 24
2014 Age - 30 - 34 years 46 31 0 15 8 0 0 77 23 13
2014 Age - 35 - 39 years 44 38 12 0 6 0 0 82 6 16
2014 Age - 40 - 44 years 49 21 10 5 15 0 0 70 20 20
2014 Age - 45 - 49 years 50 27 3 7 10 3 0 79 18 30
2014 Age - 50 - 54 years 44 23 7 11 15 0 0 67 26 43
2014 Age - 55 - 59 years 53 28 12 6 0 0 0 81 6 32
2014 Age - 60 years and over 46 19 6 12 6 0 11 73 20 17

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 42 17 13 0 0 0 71 13 22
2017 Age - 40 - 44 years 13 33 17 16 9 13 0 52 29 23
2017 Age - 45 - 49 years 25 31 3 20 17 3 0 58 38 30
2017 Age - 50 - 54 years 14 25 8 20 22 12 0 44 47 36
2017 Age - 55 - 59 years 22 37 16 6 11 8 0 64 19 33
2017 Age - 60 years and over 15 27 19 12 12 15 0 50 28 26
2014 Age - 30 - 34 years 38 47 8 0 0 7 0 92 0 13
2014 Age - 35 - 39 years 40 37 0 23 0 0 0 77 23 16
2014 Age - 40 - 44 years 25 25 10 10 15 15 0 59 29 20
2014 Age - 45 - 49 years 36 23 14 18 0 10 0 66 19 30
2014 Age - 50 - 54 years 20 32 2 24 9 12 0 60 38 43
2014 Age - 55 - 59 years 44 18 19 12 0 7 0 66 13 32
2014 Age - 60 years and over 17 49 18 12 0 5 0 69 12 17
2011 Age - 30 - 34 years 43 29 17 0 0 11 0 80 0 17
2011 Age - 35 - 39 years 6 27 27 14 6 20 0 41 25 15
2011 Age - 40 - 44 years 38 25 14 5 5 14 0 73 11 21
2011 Age - 45 - 49 years 48 30 3 5 6 8 0 85 12 36
2011 Age - 50 - 54 years 27 34 22 6 3 5 3 67 10 33
2011 Age - 55 - 59 years 39 37 7 10 7 0 0 76 17 30
2011 Age - 60 years and over 26 26 21 15 0 11 0 59 17 19

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 30 32 8 0 0 0 59 8 22
2017 Age - 40 - 44 years 19 30 18 12 17 4 0 51 30 23
2017 Age - 45 - 49 years 15 31 14 10 30 0 0 46 41 30
2017 Age - 50 - 54 years 14 28 11 12 33 3 0 43 46 36
2017 Age - 55 - 59 years 23 33 13 19 11 0 0 56 31 33
2017 Age - 60 years and over 15 11 19 27 24 4 0 27 53 26
2014 Age - 30 - 34 years 46 47 7 0 0 0 0 93 0 13
2014 Age - 35 - 39 years 40 37 0 16 7 0 0 77 23 16
2014 Age - 40 - 44 years 25 30 10 15 15 5 0 58 31 20
2014 Age - 45 - 49 years 16 43 7 24 7 3 0 61 32 30
2014 Age - 50 - 54 years 25 23 16 19 14 2 0 49 34 43
2014 Age - 55 - 59 years 31 28 13 12 9 7 0 62 23 32
2014 Age - 60 years and over 11 31 29 17 12 0 0 42 29 17
2011 Age - 30 - 34 years 48 29 23 0 0 0 0 77 0 17
2011 Age - 35 - 39 years 12 40 14 13 20 0 0 53 33 15
2011 Age - 40 - 44 years 42 25 14 20 0 0 0 67 20 21
2011 Age - 45 - 49 years 51 30 8 5 6 0 0 81 11 36
2011 Age - 50 - 54 years 15 37 12 21 6 8 0 57 30 33
2011 Age - 55 - 59 years 33 37 14 7 10 0 0 70 17 30
2011 Age - 60 years and over 21 32 21 21 5 0 0 53 26 19
2008 Age - 30 - 34 years 21 37 16 5 11 11 0 65 18 19
2008 Age - 35 - 39 years 13 47 13 13 13 0 0 60 27 15
2008 Age - 40 - 44 years 13 35 9 22 22 0 0 48 43 23
2008 Age - 45 - 49 years 29 26 23 3 20 0 0 54 23 35
2008 Age - 50 - 54 years 22 31 8 14 18 6 0 57 35 49
2008 Age - 55 - 59 years 17 35 13 13 17 4 0 55 32 23
2008 Age - 60 years and over 9 41 9 18 23 0 0 50 41 22

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 21 38 17 16 4 4 0 61 21 22
2017 Age - 40 - 44 years 20 16 22 21 17 4 0 38 40 23
2017 Age - 45 - 49 years 12 17 21 24 20 6 0 31 47 30
2017 Age - 50 - 54 years 11 26 11 31 22 0 0 36 53 36
2017 Age - 55 - 59 years 17 33 14 17 14 5 0 53 33 33
2017 Age - 60 years and over 12 7 23 27 24 7 0 20 55 26
2014 Age - 30 - 34 years 15 40 30 7 0 7 0 60 8 13
2014 Age - 35 - 39 years 29 31 17 16 7 0 0 60 23 16
2014 Age - 40 - 44 years 5 35 20 26 9 5 0 42 37 20
2014 Age - 45 - 49 years 16 29 20 21 7 6 0 49 30 30
2014 Age - 50 - 54 years 21 27 5 31 7 9 0 53 42 43
2014 Age - 55 - 59 years 25 31 9 19 9 7 0 60 30 32
2014 Age - 60 years and over 0 36 30 23 6 5 0 38 31 17
2011 Age - 30 - 34 years 36 42 6 11 0 6 0 82 12 17
2011 Age - 35 - 39 years 7 47 13 20 13 0 0 54 33 15
2011 Age - 40 - 44 years 14 43 19 19 0 5 0 60 20 21
2011 Age - 45 - 49 years 29 44 13 6 8 0 0 73 14 36
2011 Age - 50 - 54 years 6 36 25 24 3 5 0 45 29 33
2011 Age - 55 - 59 years 16 37 20 17 10 0 0 53 27 30
2011 Age - 60 years and over 16 32 21 21 5 5 0 50 28 19
2008 Age - 30 - 34 years 16 37 21 5 11 11 0 59 18 19
2008 Age - 35 - 39 years 7 53 13 7 13 7 0 64 21 15
2008 Age - 40 - 44 years 9 22 26 26 13 4 0 32 41 23
2008 Age - 45 - 49 years 11 31 17 20 14 6 0 45 36 35
2008 Age - 50 - 54 years 14 31 20 20 10 4 0 47 32 49
2008 Age - 55 - 59 years 9 39 30 9 13 0 0 48 22 23
2008 Age - 60 years and over 0 27 36 9 27 0 0 27 36 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 38 13 12 8 0 0 67 20 22
2017 Age - 40 - 44 years 40 13 9 30 4 4 0 55 35 23
2017 Age - 45 - 49 years 22 14 18 21 21 4 0 38 44 29
2017 Age - 50 - 54 years 28 25 12 8 22 6 0 56 32 36
2017 Age - 55 - 59 years 26 40 17 3 14 0 0 66 17 33
2017 Age - 60 years and over 20 19 23 19 12 8 0 42 34 26
2014 Age - 30 - 34 years 31 32 8 15 7 7 0 68 24 13
2014 Age - 35 - 39 years 34 31 11 11 12 0 0 66 24 16
2014 Age - 40 - 44 years 19 40 15 5 9 11 0 67 16 20
2014 Age - 45 - 49 years 26 23 20 14 7 10 0 54 23 30
2014 Age - 50 - 54 years 25 23 14 19 14 5 0 50 34 43
2014 Age - 55 - 59 years 21 19 16 16 9 19 0 50 31 32
2014 Age - 60 years and over 17 24 24 18 17 0 0 41 35 17
2011 Age - 30 - 34 years 42 42 5 6 0 6 0 88 6 17
2011 Age - 35 - 39 years 7 26 14 14 20 20 0 40 43 15
2011 Age - 40 - 44 years 38 14 30 14 0 5 0 54 15 21
2011 Age - 45 - 49 years 31 44 8 5 8 3 0 78 14 36
2011 Age - 50 - 54 years 12 34 30 9 6 8 0 50 17 33
2011 Age - 55 - 59 years 23 36 10 14 14 3 0 61 28 30
2011 Age - 60 years and over 32 21 26 11 5 5 0 56 17 19
2008 Age - 30 - 34 years 21 26 16 0 26 11 0 53 29 19
2008 Age - 35 - 39 years 7 40 20 13 20 0 0 47 33 15
2008 Age - 40 - 44 years 17 26 22 13 13 9 0 48 29 23
2008 Age - 45 - 49 years 17 29 20 11 14 9 0 50 28 35
2008 Age - 50 - 54 years 18 27 14 18 18 4 0 47 38 49
2008 Age - 55 - 59 years 13 39 17 17 13 0 0 52 30 23
2008 Age - 60 years and over 9 27 27 14 23 0 0 36 36 22

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 21 46 12 12 8 0 0 67 21 22
2017 Age - 40 - 44 years 24 15 27 7 22 4 0 41 30 23
2017 Age - 45 - 49 years 9 23 21 10 38 0 0 32 47 30
2017 Age - 50 - 54 years 16 28 16 17 23 0 0 44 40 36
2017 Age - 55 - 59 years 23 41 11 14 11 0 0 64 25 33
2017 Age - 60 years and over 11 19 19 27 16 8 0 33 47 26
2014 Age - 30 - 34 years 31 40 7 7 8 7 0 76 16 13
2014 Age - 35 - 39 years 33 12 18 22 0 15 0 53 26 16
2014 Age - 40 - 44 years 15 20 15 20 20 10 0 38 44 20
2014 Age - 45 - 49 years 20 27 10 29 11 3 0 49 40 29
2014 Age - 50 - 54 years 23 32 12 9 19 5 0 58 30 43
2014 Age - 55 - 59 years 25 21 19 19 6 10 0 51 28 32
2014 Age - 60 years and over 12 13 35 24 11 5 0 26 37 17
2011 Age - 30 - 34 years 42 30 11 5 6 6 0 76 12 17
2011 Age - 35 - 39 years 7 34 12 14 20 13 0 46 39 15
2011 Age - 40 - 44 years 23 43 5 19 0 9 0 73 21 21
2011 Age - 45 - 49 years 40 27 17 8 6 3 0 68 14 36
2011 Age - 50 - 54 years 12 49 18 12 6 3 0 63 19 33
2011 Age - 55 - 59 years 16 44 7 17 16 0 0 60 33 30
2011 Age - 60 years and over 16 32 20 21 5 5 0 50 28 19
2008 Age - 30 - 34 years 22 50 17 6 6 0 0 72 11 18
2008 Age - 35 - 39 years 20 47 13 0 20 0 0 67 20 15
2008 Age - 40 - 44 years 13 57 13 4 9 4 0 73 14 23
2008 Age - 45 - 49 years 17 43 11 14 11 3 0 62 26 35
2008 Age - 50 - 54 years 20 39 10 24 4 2 0 60 29 49
2008 Age - 55 - 59 years 30 39 13 13 4 0 0 70 17 23
2008 Age - 60 years and over 27 14 32 23 5 0 0 41 27 22
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 33 46 21 0 0 0 0 79 0 22
2017 Age - 40 - 44 years 43 13 16 20 9 0 0 56 28 23
2017 Age - 45 - 49 years 21 25 14 14 24 3 0 47 39 30
2017 Age - 50 - 54 years 22 37 17 9 16 0 0 59 24 36
2017 Age - 55 - 59 years 29 36 13 12 8 0 3 66 20 33
2017 Age - 60 years and over 19 31 4 31 12 0 3 51 45 26
2014 Age - 30 - 34 years 15 47 16 22 0 0 0 62 22 13
2014 Age - 35 - 39 years 39 26 17 0 12 6 0 69 13 16
2014 Age - 40 - 44 years 35 35 15 15 0 0 0 70 15 20
2014 Age - 45 - 49 years 36 23 13 13 14 0 0 60 27 30
2014 Age - 50 - 54 years 21 32 16 12 19 0 0 53 30 43
2014 Age - 55 - 59 years 28 28 25 19 0 0 0 56 19 32
2014 Age - 60 years and over 17 30 6 18 23 0 5 51 43 17
2011 Age - 30 - 34 years 18 65 11 6 0 0 0 83 6 17
2011 Age - 35 - 39 years 19 34 32 14 0 0 0 53 14 15
2011 Age - 40 - 44 years 33 24 25 14 5 0 0 57 18 21
2011 Age - 45 - 49 years 31 36 14 8 11 0 0 67 19 36
2011 Age - 50 - 54 years 6 58 3 24 9 0 0 64 33 33
2011 Age - 55 - 59 years 17 49 14 10 11 0 0 66 20 29
2011 Age - 60 years and over 26 11 37 21 5 0 0 37 26 19

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 50 16 4 0 0 0 79 4 22
2017 Age - 40 - 44 years 24 38 12 21 4 0 0 62 25 23
2017 Age - 45 - 49 years 32 31 7 17 14 0 0 63 30 30
2017 Age - 50 - 54 years 21 48 12 11 7 0 0 69 19 36
2017 Age - 55 - 59 years 42 39 6 11 3 0 0 80 14 33
2017 Age - 60 years and over 27 42 16 12 0 0 3 71 12 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 3 36 13 16 8 11 12 52 32 22
2017 Age - 40 - 44 years 29 9 8 21 17 17 0 45 45 23
2017 Age - 45 - 49 years 6 30 10 14 23 17 0 44 45 30
2017 Age - 50 - 54 years 9 28 19 9 21 14 0 42 35 36
2017 Age - 55 - 59 years 29 21 16 8 16 9 0 55 27 33
2017 Age - 60 years and over 11 15 16 15 19 11 11 34 45 26
2014 Age - 30 - 34 years 16 23 17 23 0 22 0 50 29 13
2014 Age - 35 - 39 years 12 22 24 5 0 38 0 54 8 16
2014 Age - 40 - 44 years 19 15 10 26 14 15 0 41 47 20
2014 Age - 45 - 49 years 13 26 10 10 27 10 3 46 43 30
2014 Age - 50 - 54 years 16 25 16 7 22 12 2 48 33 43
2014 Age - 55 - 59 years 9 19 12 21 13 19 6 38 46 32
2014 Age - 60 years and over 6 18 6 35 12 18 5 31 61 17

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 51 32 17 0 0 0 0 83 0 22
2017 Age - 40 - 44 years 38 25 21 7 9 0 0 63 16 23
2017 Age - 45 - 49 years 33 17 20 17 7 0 6 54 25 30
2017 Age - 50 - 54 years 22 39 9 12 16 3 0 63 28 36
2017 Age - 55 - 59 years 53 28 6 11 3 0 0 81 13 33
2017 Age - 60 years and over 38 34 12 11 0 0 4 76 12 26
2014 Age - 30 - 34 years 15 46 16 15 8 0 0 62 23 13
2014 Age - 35 - 39 years 23 45 11 0 6 15 0 81 7 16
2014 Age - 40 - 44 years 30 29 31 10 0 0 0 59 10 20
2014 Age - 45 - 49 years 56 18 13 3 7 3 0 76 11 30
2014 Age - 50 - 54 years 35 25 12 14 15 0 0 60 29 43
2014 Age - 55 - 59 years 38 43 6 6 3 3 0 84 10 32
2014 Age - 60 years and over 23 37 6 6 17 0 11 67 26 17
2011 Age - 30 - 34 years 30 40 24 0 0 0 6 75 0 17
2011 Age - 35 - 39 years 41 34 19 6 0 0 0 75 6 15
2011 Age - 40 - 44 years 38 34 14 14 0 0 0 72 14 21
2011 Age - 45 - 49 years 39 28 16 5 12 0 0 67 17 36
2011 Age - 50 - 54 years 19 50 13 13 6 0 0 69 19 32
2011 Age - 55 - 59 years 20 40 20 10 6 0 3 62 17 30
2011 Age - 60 years and over 32 32 20 5 5 0 5 67 11 19
2008 Age - 30 - 34 years 16 37 37 11 0 0 0 53 11 19
2008 Age - 35 - 39 years 20 40 7 27 7 0 0 60 33 15
2008 Age - 40 - 44 years 26 39 13 9 13 0 0 65 22 23
2008 Age - 45 - 49 years 34 40 9 3 14 0 0 74 17 35
2008 Age - 50 - 54 years 22 47 12 4 12 0 2 71 17 49
2008 Age - 55 - 59 years 35 43 9 9 4 0 0 78 13 23
2008 Age - 60 years and over 32 36 9 18 5 0 0 68 23 22

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 55 - 59 years 46 7 8 8 8 14 9 68 21 12
2014 Age - 50 - 54 years 37 25 13 6 13 7 0 66 20 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 40 35 12 8 4 0 0 75 12 22
2017 Age - 40 - 44 years 54 20 8 9 8 0 0 75 17 23
2017 Age - 45 - 49 years 49 14 10 19 7 0 0 63 26 30
2017 Age - 50 - 54 years 38 34 8 5 14 0 0 73 19 36
2017 Age - 55 - 59 years 38 40 11 8 3 0 0 78 11 32
2017 Age - 60 years and over 23 38 8 15 8 0 7 66 25 26
2014 Age - 30 - 34 years 54 46 0 0 0 0 0 100 0 13
2014 Age - 35 - 39 years 73 17 5 6 0 0 0 89 6 16
2014 Age - 40 - 44 years 50 35 10 0 5 0 0 85 5 20
2014 Age - 45 - 49 years 43 40 14 0 0 3 0 86 0 30
2014 Age - 50 - 54 years 34 45 5 10 4 0 2 81 15 43
2014 Age - 55 - 59 years 46 32 3 9 0 7 3 86 11 32
2014 Age - 60 years and over 25 53 6 6 0 5 5 87 7 17
2011 Age - 30 - 34 years 59 29 0 6 6 0 0 89 11 17
2011 Age - 35 - 39 years 34 34 6 26 0 0 0 68 26 15
2011 Age - 40 - 44 years 42 40 14 5 0 0 0 81 5 21
2011 Age - 45 - 49 years 62 30 0 6 3 0 0 91 9 36
2011 Age - 50 - 54 years 24 46 21 3 3 3 0 72 6 33
2011 Age - 55 - 59 years 40 43 10 6 0 0 0 83 6 30
2011 Age - 60 years and over 42 36 5 11 0 0 5 83 11 19
2008 Age - 30 - 34 years 26 53 11 5 5 0 0 79 11 19
2008 Age - 35 - 39 years 47 40 7 7 0 0 0 87 7 15
2008 Age - 40 - 44 years 48 30 9 0 9 4 0 82 9 23
2008 Age - 45 - 49 years 37 43 9 6 0 3 3 85 6 35
2008 Age - 50 - 54 years 35 37 14 10 2 2 0 73 13 49
2008 Age - 55 - 59 years 48 39 9 0 0 0 4 91 0 23
2008 Age - 60 years and over 14 68 5 5 9 0 0 82 14 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 53 18 4 8 4 12 0 81 14 22
2017 Age - 40 - 44 years 46 12 14 9 12 4 4 63 23 23
2017 Age - 45 - 49 years 39 20 13 4 17 7 0 64 22 30
2017 Age - 50 - 54 years 25 25 19 8 19 3 0 52 28 36
2017 Age - 55 - 59 years 35 34 3 11 3 11 3 80 16 32
2017 Age - 60 years and over 20 34 12 11 8 11 4 63 23 26
2014 Age - 30 - 34 years 39 38 15 0 0 8 0 84 0 13
2014 Age - 35 - 39 years 61 18 6 5 0 10 0 88 6 16
2014 Age - 40 - 44 years 50 20 10 0 5 15 0 83 5 20
2014 Age - 45 - 49 years 43 24 4 10 3 16 0 79 16 30
2014 Age - 50 - 54 years 39 30 9 7 7 5 2 75 15 43
2014 Age - 55 - 59 years 33 38 6 9 0 10 3 82 11 32
2014 Age - 60 years and over 29 23 6 18 0 18 5 69 23 17
2011 Age - 30 - 34 years 60 29 6 6 0 0 0 89 6 17
2011 Age - 35 - 39 years 32 27 7 28 0 7 0 63 30 15
2011 Age - 40 - 44 years 56 24 5 0 10 5 0 85 10 21
2011 Age - 45 - 49 years 56 30 3 0 6 6 0 91 6 36
2011 Age - 50 - 54 years 28 42 12 3 6 9 0 77 10 33
2011 Age - 55 - 59 years 50 30 10 10 0 0 0 80 10 30
2011 Age - 60 years and over 42 15 16 15 0 5 5 65 17 19
2008 Age - 30 - 34 years 26 58 11 0 0 5 0 89 0 19
2008 Age - 35 - 39 years 47 13 7 7 13 13 0 69 23 15
2008 Age - 40 - 44 years 52 9 17 4 9 9 0 67 14 23
2008 Age - 45 - 49 years 37 26 11 9 6 11 0 71 16 35
2008 Age - 50 - 54 years 43 18 18 8 6 6 0 65 15 49
2008 Age - 55 - 59 years 43 30 9 4 9 0 4 77 14 23
2008 Age - 60 years and over 32 18 23 9 14 5 0 52 24 22

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 36 33 18 13 0 0 0 69 13 22
2017 Age - 40 - 44 years 22 34 18 13 13 0 0 56 26 23
2017 Age - 45 - 49 years 16 33 14 17 20 0 0 49 37 30
2017 Age - 50 - 54 years 19 35 14 25 6 0 0 55 31 36
2017 Age - 55 - 59 years 42 27 11 14 3 0 3 71 17 33
2017 Age - 60 years and over 26 27 20 15 12 0 0 53 27 26
2014 Age - 30 - 34 years 25 30 16 22 8 0 0 54 30 13
2014 Age - 35 - 39 years 29 48 18 5 0 0 0 77 5 16
2014 Age - 40 - 44 years 20 30 15 25 5 5 0 53 31 20
2014 Age - 45 - 49 years 26 37 13 13 10 0 0 64 23 30
2014 Age - 50 - 54 years 27 38 9 16 10 0 0 65 26 43
2014 Age - 55 - 59 years 29 43 3 22 3 0 0 72 25 32
2014 Age - 60 years and over 29 36 12 6 12 0 5 69 19 17
2011 Age - 30 - 34 years 59 17 18 0 0 0 6 81 0 17
2011 Age - 35 - 39 years 47 33 0 7 13 0 0 80 20 15
2011 Age - 40 - 44 years 35 50 5 5 0 5 0 90 5 20
2011 Age - 45 - 49 years 42 30 10 11 6 0 0 72 17 36
2011 Age - 50 - 54 years 22 63 3 9 3 0 0 85 12 33
2011 Age - 55 - 59 years 24 46 14 13 3 0 0 70 17 30
2011 Age - 60 years and over 21 42 21 10 0 0 5 67 11 19
2008 Age - 30 - 34 years 21 58 5 11 5 0 0 79 16 19
2008 Age - 35 - 39 years 27 33 7 27 7 0 0 60 33 15
2008 Age - 40 - 44 years 26 35 0 22 17 0 0 61 39 23
2008 Age - 45 - 49 years 34 46 11 6 3 0 0 80 9 35
2008 Age - 50 - 54 years 27 41 14 8 4 0 6 72 13 49
2008 Age - 55 - 59 years 35 35 13 9 4 0 4 73 14 23
2008 Age - 60 years and over 23 50 14 9 5 0 0 73 14 22

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 62 33 4 0 0 0 0 96 0 22
2017 Age - 40 - 44 years 59 27 9 5 0 0 0 86 5 22
2017 Age - 45 - 49 years 64 29 4 4 0 0 0 93 4 29
2017 Age - 50 - 54 years 53 38 6 0 2 0 0 92 2 36
2017 Age - 55 - 59 years 70 25 3 2 0 0 0 95 2 33
2017 Age - 60 years and over 58 35 8 0 0 0 0 92 0 26
2014 Age - 30 - 34 years 53 39 0 0 8 0 0 92 8 13
2014 Age - 35 - 39 years 40 47 12 0 0 0 0 88 0 16
2014 Age - 40 - 44 years 54 40 5 0 0 0 0 95 0 20
2014 Age - 45 - 49 years 70 20 10 0 0 0 0 90 0 30
2014 Age - 50 - 54 years 60 35 0 2 2 0 0 95 5 43
2014 Age - 55 - 59 years 59 34 7 0 0 0 0 93 0 32
2014 Age - 60 years and over 69 25 6 0 0 0 0 94 0 17
2011 Age - 30 - 34 years 54 29 6 11 0 0 0 83 11 17
2011 Age - 35 - 39 years 40 60 0 0 0 0 0 100 0 15
2011 Age - 40 - 44 years 62 24 10 0 4 0 0 86 4 21
2011 Age - 45 - 49 years 78 20 3 0 0 0 0 97 0 36
2011 Age - 50 - 54 years 57 40 3 0 0 0 0 97 0 33
2011 Age - 55 - 59 years 63 34 3 0 0 0 0 97 0 30
2011 Age - 60 years and over 69 26 5 0 0 0 0 95 0 19
2008 Age - 30 - 34 years 42 42 5 5 5 0 0 84 11 19
2008 Age - 35 - 39 years 53 20 13 7 7 0 0 73 13 15
2008 Age - 40 - 44 years 65 26 9 0 0 0 0 91 0 23
2008 Age - 45 - 49 years 60 34 3 0 3 0 0 94 3 35
2008 Age - 50 - 54 years 49 37 10 4 0 0 0 86 4 49
2008 Age - 55 - 59 years 74 26 0 0 0 0 0 100 0 23
2008 Age - 60 years and over 68 32 0 0 0 0 0 100 0 22

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 43 57 0 0 0 0 0 100 0 22
2017 Age - 40 - 44 years 70 17 9 4 0 0 0 87 4 22
2017 Age - 45 - 49 years 57 28 7 7 0 0 0 86 7 29
2017 Age - 50 - 54 years 67 22 8 0 2 0 0 89 2 36
2017 Age - 55 - 59 years 70 28 2 0 0 0 0 98 0 33
2017 Age - 60 years and over 69 31 0 0 0 0 0 100 0 26
2014 Age - 30 - 34 years 45 47 0 8 0 0 0 92 8 13
2014 Age - 35 - 39 years 51 49 0 0 0 0 0 100 0 16
2014 Age - 40 - 44 years 65 35 0 0 0 0 0 100 0 20
2014 Age - 45 - 49 years 80 14 3 0 3 0 0 94 3 30
2014 Age - 50 - 54 years 60 33 2 5 0 0 0 93 5 43
2014 Age - 55 - 59 years 58 35 7 0 0 0 0 93 0 32
2014 Age - 60 years and over 75 25 0 0 0 0 0 100 0 17
2011 Age - 30 - 34 years 54 29 6 5 6 0 0 83 11 17
2011 Age - 35 - 39 years 61 32 0 7 0 0 0 93 7 15
2011 Age - 40 - 44 years 57 38 0 5 0 0 0 95 5 21
2011 Age - 45 - 49 years 67 27 5 0 0 0 0 95 0 36
2011 Age - 50 - 54 years 58 39 3 0 0 0 0 97 0 33
2011 Age - 55 - 59 years 66 34 0 0 0 0 0 100 0 30
2011 Age - 60 years and over 69 31 0 0 0 0 0 100 0 19
2008 Age - 30 - 34 years 53 32 11 0 5 0 0 84 5 19
2008 Age - 35 - 39 years 47 40 0 13 0 0 0 87 13 15
2008 Age - 40 - 44 years 65 30 0 4 0 0 0 96 4 23
2008 Age - 45 - 49 years 63 37 0 0 0 0 0 100 0 35
2008 Age - 50 - 54 years 51 39 6 4 0 0 0 90 4 49
2008 Age - 55 - 59 years 78 17 4 0 0 0 0 96 0 23
2008 Age - 60 years and over 68 32 0 0 0 0 0 100 0 22

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 38 25 13 20 4 0 0 63 24 22
2017 Age - 40 - 44 years 18 38 17 4 19 5 0 58 24 23
2017 Age - 45 - 49 years 16 26 20 4 30 3 0 44 35 30
2017 Age - 50 - 54 years 21 14 20 20 22 2 0 36 43 36
2017 Age - 55 - 59 years 31 27 16 11 12 3 0 60 24 33
2017 Age - 60 years and over 15 23 11 28 16 7 0 41 47 26
2014 Age - 30 - 34 years 32 16 15 23 7 7 0 51 32 13
2014 Age - 35 - 39 years 28 32 27 0 7 7 0 63 7 15
2014 Age - 40 - 44 years 25 25 25 10 15 0 0 50 25 20
2014 Age - 45 - 49 years 19 33 22 10 13 3 0 54 23 31
2014 Age - 50 - 54 years 23 30 19 7 19 2 0 54 27 43
2014 Age - 55 - 59 years 18 22 28 19 3 6 3 45 24 32
2014 Age - 60 years and over 23 19 23 18 12 5 0 44 32 17
2011 Age - 30 - 34 years 39 49 6 0 0 6 0 94 0 16
2011 Age - 35 - 39 years 20 40 14 13 13 0 0 60 26 15
2011 Age - 40 - 44 years 29 43 10 13 0 5 0 76 14 21
2011 Age - 45 - 49 years 31 39 11 3 14 3 0 72 17 36
2011 Age - 50 - 54 years 21 34 18 12 15 0 0 54 28 33
2011 Age - 55 - 59 years 17 36 20 20 7 0 0 53 27 30
2011 Age - 60 years and over 16 21 26 21 11 5 0 39 33 19
2008 Age - 30 - 34 years 21 47 11 11 11 0 0 68 21 19
2008 Age - 35 - 39 years 7 47 7 7 27 7 0 57 36 15
2008 Age - 40 - 44 years 9 26 30 13 17 0 4 36 32 23
2008 Age - 45 - 49 years 26 35 6 9 21 3 0 64 30 34
2008 Age - 50 - 54 years 22 29 18 10 18 0 2 52 29 49
2008 Age - 55 - 59 years 22 39 13 9 17 0 0 61 26 23
2008 Age - 60 years and over 5 36 14 9 32 5 0 43 43 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 13 46 17 8 16 0 0 59 24 22
2017 Age - 40 - 44 years 8 26 14 8 44 0 0 34 52 23
2017 Age - 45 - 49 years 0 14 21 17 37 3 9 15 61 30
2017 Age - 50 - 54 years 10 11 17 20 33 3 5 23 58 36
2017 Age - 55 - 59 years 17 8 19 28 20 0 8 27 52 33
2017 Age - 60 years and over 0 3 27 19 27 4 19 4 60 26
2014 Age - 30 - 34 years 23 15 16 17 23 7 0 41 42 13
2014 Age - 35 - 39 years 18 32 6 11 24 0 10 56 38 16
2014 Age - 40 - 44 years 5 30 15 30 20 0 0 34 50 20
2014 Age - 45 - 49 years 19 13 17 20 26 6 0 34 48 31
2014 Age - 50 - 54 years 9 21 16 12 38 5 0 31 52 43
2014 Age - 55 - 59 years 12 25 9 18 16 13 6 46 43 32
2014 Age - 60 years and over 11 5 19 18 35 0 11 19 60 17
2011 Age - 30 - 34 years 12 29 13 23 17 6 0 44 42 17
2011 Age - 35 - 39 years 14 22 14 21 29 0 0 36 50 14
2011 Age - 40 - 44 years 14 49 10 5 22 0 0 63 27 21
2011 Age - 45 - 49 years 14 17 22 10 30 3 3 33 43 36
2011 Age - 50 - 54 years 6 19 18 24 31 3 0 25 56 33
2011 Age - 55 - 59 years 3 10 17 30 30 0 10 15 66 30
2011 Age - 60 years and over 5 21 5 15 37 0 16 32 62 19
2008 Age - 30 - 34 years 5 11 26 11 42 5 0 17 56 19
2008 Age - 35 - 39 years 0 33 20 20 27 0 0 33 47 15
2008 Age - 40 - 44 years 4 26 17 9 39 4 0 32 50 23
2008 Age - 45 - 49 years 9 20 20 14 37 0 0 29 51 35
2008 Age - 50 - 54 years 6 14 16 20 37 2 4 22 61 49
2008 Age - 55 - 59 years 0 30 13 9 39 0 9 33 52 23
2008 Age - 60 years and over 9 18 9 18 45 0 0 27 64 22

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 44 35 17 4 0 0 0 79 4 22
2017 Age - 40 - 44 years 31 35 9 21 4 0 0 66 25 23
2017 Age - 45 - 49 years 20 29 20 10 21 0 0 49 30 30
2017 Age - 50 - 54 years 27 28 9 20 15 0 0 55 36 36
2017 Age - 55 - 59 years 47 33 11 6 3 0 0 81 8 33
2017 Age - 60 years and over 34 23 12 27 0 0 3 59 28 26
2014 Age - 30 - 34 years 0 68 16 8 0 8 0 74 8 13
2014 Age - 35 - 39 years 34 37 16 0 12 0 0 71 12 16
2014 Age - 40 - 44 years 19 55 10 10 5 0 0 75 15 20
2014 Age - 45 - 49 years 20 47 6 17 10 0 0 66 27 30
2014 Age - 50 - 54 years 23 37 12 14 14 0 0 60 28 43
2014 Age - 55 - 59 years 18 45 19 9 9 0 0 63 19 32
2014 Age - 60 years and over 29 36 6 18 6 0 5 69 25 17
2011 Age - 30 - 34 years 29 53 18 0 0 0 0 82 0 17
2011 Age - 35 - 39 years 14 47 32 7 0 0 0 61 7 15
2011 Age - 40 - 44 years 46 45 0 10 0 0 0 90 10 20
2011 Age - 45 - 49 years 50 28 5 5 12 0 0 78 17 36
2011 Age - 50 - 54 years 34 45 9 9 3 0 0 79 12 33
2011 Age - 55 - 59 years 33 51 7 7 3 0 0 83 10 30
2011 Age - 60 years and over 42 32 15 5 0 0 5 79 5 19

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 32 51 13 0 4 0 0 83 4 22
2017 Age - 40 - 44 years 31 35 12 4 18 0 0 66 21 23
2017 Age - 45 - 49 years 24 22 21 13 21 0 0 46 34 30
2017 Age - 50 - 54 years 39 34 3 15 10 0 0 73 25 36
2017 Age - 55 - 59 years 37 38 17 3 6 0 0 75 8 33
2017 Age - 60 years and over 22 39 23 4 8 0 3 64 12 26
2014 Age - 30 - 34 years 23 31 38 0 8 0 0 54 8 13
2014 Age - 35 - 39 years 28 49 17 0 6 0 0 77 6 16
2014 Age - 40 - 44 years 25 45 20 5 5 0 0 70 11 20
2014 Age - 45 - 49 years 33 30 17 7 10 3 0 65 18 30
2014 Age - 50 - 54 years 37 23 9 7 24 0 0 59 31 43
2014 Age - 55 - 59 years 27 36 18 13 6 0 0 63 19 32
2014 Age - 60 years and over 41 30 6 12 6 0 5 75 19 17

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 44 35 17 0 4 0 0 79 4 22
2017 Age - 40 - 44 years 32 40 8 12 9 0 0 71 21 23
2017 Age - 45 - 49 years 20 40 14 13 14 0 0 60 27 30
2017 Age - 50 - 54 years 27 42 6 6 19 0 0 70 25 36
2017 Age - 55 - 59 years 38 34 16 6 6 0 0 72 11 33
2017 Age - 60 years and over 31 16 20 21 8 0 3 49 30 25
2014 Age - 30 - 34 years 25 30 30 8 8 0 0 55 15 13
2014 Age - 35 - 39 years 28 54 6 12 0 0 0 82 12 16
2014 Age - 40 - 44 years 35 35 20 5 5 0 0 70 10 20
2014 Age - 45 - 49 years 36 40 7 10 7 0 0 76 17 30
2014 Age - 50 - 54 years 34 32 7 14 12 0 0 67 26 43
2014 Age - 55 - 59 years 27 34 13 22 3 0 0 62 25 32
2014 Age - 60 years and over 29 30 17 12 12 0 0 59 24 17
2011 Age - 30 - 34 years 29 65 6 0 0 0 0 94 0 17
2011 Age - 35 - 39 years 20 41 19 14 6 0 0 61 20 15
2011 Age - 40 - 44 years 61 29 10 0 0 0 0 90 0 21
2011 Age - 45 - 49 years 50 31 8 5 6 0 0 80 11 36
2011 Age - 50 - 54 years 37 40 15 6 0 0 3 79 6 33
2011 Age - 55 - 59 years 36 33 23 7 0 0 0 70 7 30
2011 Age - 60 years and over 37 32 26 0 5 0 0 69 5 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 39 40 17 4 0 0 0 79 4 22
2017 Age - 40 - 44 years 18 33 23 13 9 0 5 53 23 23
2017 Age - 45 - 49 years 9 30 27 13 21 0 0 39 34 30
2017 Age - 50 - 54 years 18 26 31 6 19 0 0 45 25 36
2017 Age - 55 - 59 years 31 34 5 14 12 5 0 68 27 33
2017 Age - 60 years and over 15 30 11 32 8 0 3 47 41 26

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 61 24 15 0 0 0 0 85 0 22
2017 Age - 40 - 44 years 56 25 9 5 5 0 0 81 9 22
2017 Age - 45 - 49 years 36 33 7 7 14 3 0 71 22 29
2017 Age - 50 - 54 years 33 39 11 6 11 0 0 72 17 36
2017 Age - 55 - 59 years 49 19 15 11 6 0 0 68 17 33
2017 Age - 60 years and over 41 36 16 8 0 0 0 77 8 26
2014 Age - 30 - 34 years 22 63 0 15 0 0 0 85 15 13
2014 Age - 35 - 39 years 45 49 0 7 0 0 0 93 7 16
2014 Age - 40 - 44 years 50 20 10 15 5 0 0 70 20 20
2014 Age - 45 - 49 years 40 36 10 10 3 0 0 76 14 30
2014 Age - 50 - 54 years 32 42 16 5 5 0 0 74 10 43
2014 Age - 55 - 59 years 28 37 22 9 3 0 0 65 13 32
2014 Age - 60 years and over 48 18 6 6 11 0 11 74 19 17
2011 Age - 30 - 34 years 47 35 6 0 6 0 6 87 7 17
2011 Age - 35 - 39 years 53 26 14 0 7 0 0 79 7 15
2011 Age - 40 - 44 years 48 35 5 9 5 0 0 82 13 21
2011 Age - 45 - 49 years 55 39 0 0 6 0 0 94 6 36
2011 Age - 50 - 54 years 24 52 15 6 0 3 0 78 6 33
2011 Age - 55 - 59 years 20 50 23 3 0 0 3 72 4 30
2011 Age - 60 years and over 37 21 31 5 5 0 0 58 10 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 40 21 8 6 0 0 25 81 8 22
2017 Age - 40 - 44 years 74 9 5 8 0 0 4 86 9 22
2017 Age - 45 - 49 years 39 21 3 14 11 0 12 68 28 29
2017 Age - 50 - 54 years 62 19 5 8 5 0 0 81 14 36
2017 Age - 55 - 59 years 40 22 9 5 6 0 18 77 13 33
2017 Age - 60 years and over 34 35 0 15 0 0 15 82 18 26
2014 Age - 30 - 34 years 29 22 15 9 0 8 16 68 12 13
2014 Age - 35 - 39 years 56 38 0 6 0 0 0 94 6 16
2014 Age - 40 - 44 years 50 25 0 15 5 0 5 79 21 20
2014 Age - 45 - 49 years 60 24 3 3 0 3 6 93 4 30
2014 Age - 50 - 54 years 28 40 7 13 5 0 7 73 19 43
2014 Age - 55 - 59 years 28 47 10 3 3 0 9 82 7 32
2014 Age - 60 years and over 48 31 0 0 0 0 21 100 0 17
2011 Age - 30 - 34 years 41 36 7 0 0 0 17 92 0 17
2011 Age - 35 - 39 years 39 20 7 7 7 0 20 74 17 15
2011 Age - 40 - 44 years 52 29 5 0 9 0 5 85 9 21
2011 Age - 45 - 49 years 43 22 0 14 3 3 15 79 21 36
2011 Age - 50 - 54 years 33 40 6 6 3 3 10 83 11 33
2011 Age - 55 - 59 years 17 43 7 10 10 0 14 69 23 30
2011 Age - 60 years and over 36 32 0 16 5 0 11 76 24 19
2008 Age - 30 - 34 years 53 11 0 11 0 5 21 86 14 19
2008 Age - 35 - 39 years 73 0 7 0 20 0 0 73 20 15
2008 Age - 40 - 44 years 35 35 4 4 13 0 9 76 19 23
2008 Age - 45 - 49 years 51 23 3 11 9 0 3 76 21 35
2008 Age - 50 - 54 years 41 33 12 2 4 2 6 80 7 49
2008 Age - 55 - 59 years 39 17 4 9 17 4 9 65 30 23
2008 Age - 60 years and over 36 27 14 9 9 0 5 67 19 22

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 46 46 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 32 42 13 0 13 0 0 74 13 23
2017 Age - 45 - 49 years 23 30 30 6 7 3 0 55 14 30
2017 Age - 50 - 54 years 37 38 17 3 3 3 0 77 6 36
2017 Age - 55 - 59 years 29 28 21 5 9 5 2 62 15 33
2017 Age - 60 years and over 15 35 34 8 4 4 0 52 13 26
2014 Age - 30 - 34 years 48 44 0 8 0 0 0 92 8 13
2014 Age - 35 - 39 years 39 50 5 0 6 0 0 89 6 16
2014 Age - 40 - 44 years 20 45 20 10 5 0 0 66 14 20
2014 Age - 45 - 49 years 24 40 19 10 6 0 0 64 16 30
2014 Age - 50 - 54 years 26 40 19 10 2 0 2 68 12 42
2014 Age - 55 - 59 years 28 31 22 9 3 3 4 63 13 32
2014 Age - 60 years and over 13 35 47 5 0 0 0 48 5 17
2011 Age - 30 - 34 years 29 53 12 6 0 0 0 82 6 17
2011 Age - 35 - 39 years 32 34 20 0 13 0 0 67 13 15
2011 Age - 40 - 44 years 33 38 19 0 9 0 0 72 9 21
2011 Age - 45 - 49 years 22 48 23 3 3 0 3 72 5 36
2011 Age - 50 - 54 years 24 41 22 6 3 3 0 68 9 33
2011 Age - 55 - 59 years 31 32 31 3 3 0 0 63 6 30
2011 Age - 60 years and over 11 47 16 21 0 0 5 61 22 19
2008 Age - 30 - 34 years 42 47 5 5 0 0 0 89 5 19
2008 Age - 35 - 39 years 33 40 20 0 7 0 0 73 7 15
2008 Age - 40 - 44 years 22 48 9 9 13 0 0 70 22 23
2008 Age - 45 - 49 years 17 46 17 14 6 0 0 63 20 35
2008 Age - 50 - 54 years 27 41 20 6 4 0 2 69 10 49
2008 Age - 55 - 59 years 35 30 26 9 0 0 0 65 9 23
2008 Age - 60 years and over 14 41 27 18 0 0 0 55 18 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 75 12 8 0 0 4 0 91 0 22
2017 Age - 40 - 44 years 70 17 4 9 0 0 0 87 9 23
2017 Age - 45 - 49 years 43 26 21 4 7 0 0 69 10 30
2017 Age - 50 - 54 years 58 28 5 3 3 3 0 89 6 36
2017 Age - 55 - 59 years 47 24 8 0 6 0 15 84 7 33
2017 Age - 60 years and over 39 41 12 4 0 0 4 83 4 25
2014 Age - 30 - 34 years 54 23 8 0 8 8 0 84 8 13
2014 Age - 35 - 39 years 83 5 12 0 0 0 0 88 0 16
2014 Age - 40 - 44 years 64 10 15 10 0 0 0 74 10 20
2014 Age - 45 - 49 years 50 21 3 16 3 3 3 76 21 30
2014 Age - 50 - 54 years 54 24 9 2 7 0 4 81 10 43
2014 Age - 55 - 59 years 48 35 0 6 3 3 4 90 10 31
2014 Age - 60 years and over 41 25 6 6 11 0 11 74 19 17
2011 Age - 30 - 34 years 65 6 11 12 0 0 6 75 13 17
2011 Age - 35 - 39 years 59 15 7 7 7 0 7 78 15 15
2011 Age - 40 - 44 years 53 29 14 4 0 0 0 82 4 21
2011 Age - 45 - 49 years 55 33 0 6 0 0 6 94 6 36
2011 Age - 50 - 54 years 33 33 16 12 6 0 0 66 18 33
2011 Age - 55 - 59 years 47 30 10 0 3 3 6 85 4 30
2011 Age - 60 years and over 48 32 10 5 5 0 0 80 10 19

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Age - 35 - 39 years 14 47 38 22
2017 Age - 40 - 44 years 13 56 31 23
2017 Age - 45 - 49 years 17 44 40 30
2017 Age - 50 - 54 years 30 50 20 36
2017 Age - 55 - 59 years 21 62 17 33
2017 Age - 60 years and over 19 54 26 26
2014 Age - 30 - 34 years 38 55 7 13
2014 Age - 35 - 39 years 0 65 35 16
2014 Age - 40 - 44 years 21 55 25 20
2014 Age - 45 - 49 years 26 55 19 31
2014 Age - 50 - 54 years 14 58 29 43
2014 Age - 55 - 59 years 15 53 31 32
2014 Age - 60 years and over 34 29 37 17
2011 Age - 30 - 34 years 28 43 29 17
2011 Age - 35 - 39 years 7 39 55 15
2011 Age - 40 - 44 years 9 48 43 21
2011 Age - 45 - 49 years 0 57 43 36
2011 Age - 50 - 54 years 24 40 36 33
2011 Age - 55 - 59 years 9 61 29 30
2011 Age - 60 years and over 68 26 5 19

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Age - 50 - 54 years 18 0 9 37 9 28 11
2011 Age - 60 years and over 100 0 0 0 9999 0 13
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 63 25 12 0 0 0 0 88 0 22
2017 Age - 40 - 44 years 43 32 8 13 0 5 0 78 13 23
2017 Age - 45 - 49 years 42 37 14 0 7 0 0 79 7 30
2017 Age - 50 - 54 years 48 44 3 3 2 0 0 92 5 35
2017 Age - 55 - 59 years 61 22 11 3 3 0 0 84 6 33
2017 Age - 60 years and over 38 27 19 4 8 4 0 68 13 26
2014 Age - 30 - 34 years 40 53 7 0 0 0 0 93 0 13
2014 Age - 35 - 39 years 51 26 17 6 0 0 0 77 6 16
2014 Age - 40 - 44 years 60 35 5 0 0 0 0 95 0 20
2014 Age - 45 - 49 years 60 27 4 3 6 0 0 86 10 30
2014 Age - 50 - 54 years 53 36 5 7 0 0 0 88 7 43
2014 Age - 55 - 59 years 46 22 26 6 0 0 0 68 6 32
2014 Age - 60 years and over 58 25 12 0 6 0 0 82 6 17
2011 Age - 30 - 34 years 53 41 6 0 0 0 0 94 0 17
2011 Age - 35 - 39 years 54 25 14 7 0 0 0 79 7 15
2011 Age - 40 - 44 years 43 48 5 0 5 0 0 90 5 21
2011 Age - 45 - 49 years 58 33 6 3 0 0 0 91 3 36
2011 Age - 50 - 54 years 52 36 3 3 6 0 0 88 9 33
2011 Age - 55 - 59 years 40 47 10 3 0 0 0 86 3 30
2011 Age - 60 years and over 37 37 16 10 0 0 0 74 10 19
2008 Age - 30 - 34 years 42 37 11 5 5 0 0 79 11 19
2008 Age - 35 - 39 years 53 33 7 0 7 0 0 87 7 15
2008 Age - 40 - 44 years 52 43 4 0 0 0 0 96 0 23
2008 Age - 45 - 49 years 54 37 6 0 3 0 0 91 3 35
2008 Age - 50 - 54 years 53 37 4 2 2 2 0 92 4 49
2008 Age - 55 - 59 years 74 17 9 0 0 0 0 91 0 23
2008 Age - 60 years and over 45 36 14 5 0 0 0 82 5 22

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 62 34 4 0 0 0 0 96 0 22
2017 Age - 40 - 44 years 37 33 17 9 4 0 0 70 14 23
2017 Age - 45 - 49 years 25 45 10 13 7 0 0 70 20 30
2017 Age - 50 - 54 years 33 37 9 9 12 0 0 71 20 35
2017 Age - 55 - 59 years 39 38 8 8 6 0 0 77 14 33
2017 Age - 60 years and over 30 34 20 12 4 0 0 64 16 26
2014 Age - 30 - 34 years 46 38 15 0 0 0 0 85 0 13
2014 Age - 35 - 39 years 40 53 7 0 0 0 0 93 0 16
2014 Age - 40 - 44 years 45 35 10 0 5 5 0 84 5 20
2014 Age - 45 - 49 years 43 37 7 7 3 3 0 83 11 30
2014 Age - 50 - 54 years 35 47 5 5 7 2 0 84 12 43
2014 Age - 55 - 59 years 40 35 9 9 3 3 0 77 13 32
2014 Age - 60 years and over 41 36 12 11 0 0 0 77 11 17
2011 Age - 30 - 34 years 65 35 0 0 0 0 0 100 0 17
2011 Age - 35 - 39 years 19 48 0 13 13 7 0 72 28 15
2011 Age - 40 - 44 years 51 34 5 10 0 0 0 85 10 21
2011 Age - 45 - 49 years 59 33 3 0 6 0 0 91 6 36
2011 Age - 50 - 54 years 31 51 12 6 0 0 0 82 6 33
2011 Age - 55 - 59 years 37 33 17 10 0 3 0 72 10 30
2011 Age - 60 years and over 48 26 10 11 5 0 0 74 16 19

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 8 25 29 22 12 0 4 36 34 22
2017 Age - 40 - 44 years 8 39 30 19 5 0 0 23 47 23
2017 Age - 45 - 49 years 17 31 27 12 10 0 3 23 49 30
2017 Age - 50 - 54 years 5 29 39 24 0 2 0 25 35 36
2017 Age - 55 - 59 years 6 20 51 14 10 0 0 24 26 33
2017 Age - 60 years and over 4 12 48 28 4 0 4 33 17 26
2014 Age - 30 - 34 years 9 46 15 15 15 0 0 30 55 13
2014 Age - 35 - 39 years 0 22 28 22 12 15 0 41 26 16
2014 Age - 40 - 44 years 15 20 46 14 0 5 0 15 37 20
2014 Age - 45 - 49 years 14 20 36 17 13 0 0 30 34 30
2014 Age - 50 - 54 years 5 35 40 18 2 0 0 20 40 43
2014 Age - 55 - 59 years 3 26 28 37 3 3 0 41 30 32
2014 Age - 60 years and over 6 23 24 41 6 0 0 47 29 17
2011 Age - 30 - 34 years 0 37 34 17 11 0 0 29 37 17
2011 Age - 35 - 39 years 21 19 41 19 0 0 0 19 40 15
2011 Age - 40 - 44 years 0 14 52 24 10 0 0 34 14 21
2011 Age - 45 - 49 years 3 19 46 19 11 3 0 31 22 36
2011 Age - 50 - 54 years 6 27 43 25 0 0 0 25 33 33
2011 Age - 55 - 59 years 0 14 59 21 7 0 0 27 14 30
2011 Age - 60 years and over 0 21 47 16 10 0 5 28 22 19
2008 Age - 30 - 34 years 5 32 37 21 5 0 0 26 37 19
2008 Age - 35 - 39 years 13 33 33 13 7 0 0 20 47 15
2008 Age - 40 - 44 years 9 13 48 17 13 0 0 30 22 23
2008 Age - 45 - 49 years 6 29 31 29 3 3 0 32 35 35
2008 Age - 50 - 54 years 4 16 43 27 8 0 2 35 21 49
2008 Age - 55 - 59 years 0 22 35 30 9 0 4 41 23 23
2008 Age - 60 years and over 9 27 41 18 5 0 0 23 36 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 4 4 20 34 33 0 4 70 9 22
2017 Age - 40 - 44 years 9 22 20 36 9 0 5 48 32 23
2017 Age - 45 - 49 years 13 24 14 19 23 7 0 45 40 30
2017 Age - 50 - 54 years 8 17 33 37 5 0 0 42 25 36
2017 Age - 55 - 59 years 6 11 38 28 17 0 0 45 17 33
2017 Age - 60 years and over 0 19 37 27 12 0 4 41 20 26
2014 Age - 30 - 34 years 0 8 31 24 38 0 0 62 8 13
2014 Age - 35 - 39 years 7 11 11 40 5 27 0 61 24 16
2014 Age - 40 - 44 years 9 11 25 20 24 10 0 50 22 20
2014 Age - 45 - 49 years 0 14 34 20 26 6 0 49 15 30
2014 Age - 50 - 54 years 5 11 19 44 18 0 2 64 17 43
2014 Age - 55 - 59 years 3 13 22 31 25 3 3 59 17 32
2014 Age - 60 years and over 0 17 29 25 28 0 0 53 17 17
2011 Age - 30 - 34 years 0 6 32 38 18 0 6 59 6 16
2011 Age - 35 - 39 years 0 32 20 15 19 0 14 39 37 15
2011 Age - 40 - 44 years 0 0 40 29 31 0 0 60 0 20
2011 Age - 45 - 49 years 5 3 22 42 25 0 3 69 8 36
2011 Age - 50 - 54 years 6 6 33 31 18 0 6 52 13 33
2011 Age - 55 - 59 years 3 0 33 40 16 4 3 61 4 30
2011 Age - 60 years and over 0 21 27 26 21 0 5 50 22 19
2008 Age - 30 - 34 years 6 22 6 28 33 0 6 65 29 18
2008 Age - 35 - 39 years 0 29 21 43 7 0 0 50 29 14
2008 Age - 40 - 44 years 4 13 26 48 9 0 0 57 17 23
2008 Age - 45 - 49 years 3 14 31 29 14 3 6 47 19 35
2008 Age - 50 - 54 years 4 10 33 29 22 0 2 52 15 49
2008 Age - 55 - 59 years 0 13 35 26 22 0 4 50 14 23
2008 Age - 60 years and over 9 9 23 41 14 0 5 57 19 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 8 12 34 26 15 0 4 43 21 22
2017 Age - 40 - 44 years 18 19 34 20 10 0 0 29 37 22
2017 Age - 45 - 49 years 17 37 17 13 13 3 0 26 56 30
2017 Age - 50 - 54 years 26 32 16 24 0 2 0 24 59 36
2017 Age - 55 - 59 years 8 25 32 11 24 0 0 34 34 33
2017 Age - 60 years and over 31 16 19 19 4 0 11 26 53 26
2014 Age - 30 - 34 years 8 16 31 31 14 0 0 45 24 13
2014 Age - 35 - 39 years 12 11 27 17 18 15 0 41 27 16
2014 Age - 40 - 44 years 26 16 21 26 5 5 0 33 45 19
2014 Age - 45 - 49 years 10 30 30 10 20 0 0 30 40 30
2014 Age - 50 - 54 years 14 28 23 19 14 0 2 33 43 43
2014 Age - 55 - 59 years 19 41 22 9 9 0 0 18 60 32
2014 Age - 60 years and over 29 30 5 30 0 0 5 32 62 17
2011 Age - 30 - 34 years 6 6 36 18 29 0 6 50 12 17
2011 Age - 35 - 39 years 28 25 21 7 12 0 7 20 57 15
2011 Age - 40 - 44 years 10 29 28 24 10 0 0 33 38 21
2011 Age - 45 - 49 years 5 28 19 19 29 0 0 48 33 36
2011 Age - 50 - 54 years 12 33 18 36 0 0 0 36 46 33
2011 Age - 55 - 59 years 20 34 22 14 7 0 4 21 56 30
2011 Age - 60 years and over 27 26 37 5 5 0 0 10 53 19
2008 Age - 30 - 34 years 11 11 17 39 11 0 11 56 25 18
2008 Age - 35 - 39 years 13 27 33 13 13 0 0 27 40 15
2008 Age - 40 - 44 years 13 13 30 35 4 0 4 41 27 23
2008 Age - 45 - 49 years 11 23 26 23 14 3 0 38 35 35
2008 Age - 50 - 54 years 8 20 29 24 14 0 4 40 30 49
2008 Age - 55 - 59 years 26 26 26 9 9 0 4 18 55 23
2008 Age - 60 years and over 18 27 32 14 5 0 5 19 48 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 0 8 35 37 20 0 0 57 8 22
2017 Age - 40 - 44 years 12 4 46 19 14 0 5 34 18 23
2017 Age - 45 - 49 years 10 23 30 26 10 0 0 36 34 30
2017 Age - 50 - 54 years 17 12 36 35 0 0 0 35 29 36
2017 Age - 55 - 59 years 9 17 42 20 12 0 0 32 25 33
2017 Age - 60 years and over 0 12 36 28 13 0 12 46 13 25
2014 Age - 30 - 34 years 8 15 23 39 15 0 0 55 22 13
2014 Age - 35 - 39 years 0 11 28 35 12 15 0 55 13 16
2014 Age - 40 - 44 years 15 10 36 20 9 5 5 33 27 20
2014 Age - 45 - 49 years 10 14 44 20 13 0 0 33 23 30
2014 Age - 50 - 54 years 15 11 42 19 11 0 2 31 26 43
2014 Age - 55 - 59 years 3 13 28 39 10 3 4 52 17 31
2014 Age - 60 years and over 11 24 17 42 6 0 0 48 35 17
2011 Age - 30 - 34 years 0 11 47 24 17 0 0 41 11 17
2011 Age - 35 - 39 years 0 21 42 30 0 0 7 32 23 14
2011 Age - 40 - 44 years 5 10 14 52 19 0 0 71 14 21
2011 Age - 45 - 49 years 0 5 46 29 20 0 0 48 5 36
2011 Age - 50 - 54 years 9 24 36 24 6 0 0 30 34 33
2011 Age - 55 - 59 years 3 17 23 34 20 0 4 56 21 30
2011 Age - 60 years and over 11 5 37 31 10 0 5 44 16 19
2008 Age - 30 - 34 years 0 6 39 39 17 0 0 56 6 18
2008 Age - 35 - 39 years 7 7 33 53 0 0 0 53 13 15
2008 Age - 40 - 44 years 4 26 22 39 4 4 0 45 32 23
2008 Age - 45 - 49 years 9 11 46 26 6 3 0 32 21 35
2008 Age - 50 - 54 years 8 18 16 37 18 0 2 56 27 49
2008 Age - 55 - 59 years 13 13 30 22 17 0 4 41 27 23
2008 Age - 60 years and over 0 5 68 18 9 0 0 27 5 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 12 20 25 30 12 0 0 43 32 22
2017 Age - 40 - 44 years 22 38 31 0 9 0 0 9 59 23
2017 Age - 45 - 49 years 31 17 26 14 10 3 0 24 49 30
2017 Age - 50 - 54 years 20 20 39 19 3 0 0 22 40 36
2017 Age - 55 - 59 years 6 28 42 11 6 0 8 18 36 33
2017 Age - 60 years and over 8 24 49 8 0 0 11 9 36 26
2014 Age - 30 - 34 years 15 16 23 32 8 7 0 43 33 13
2014 Age - 35 - 39 years 0 22 11 40 12 15 0 61 26 16
2014 Age - 40 - 44 years 30 15 31 10 10 5 0 21 47 20
2014 Age - 45 - 49 years 13 20 43 3 10 0 10 15 37 30
2014 Age - 50 - 54 years 19 18 35 21 5 0 2 26 39 43
2014 Age - 55 - 59 years 6 28 34 19 6 6 0 27 37 32
2014 Age - 60 years and over 17 30 17 25 5 0 5 32 50 17
2011 Age - 30 - 34 years 0 35 36 11 17 0 0 29 35 17
2011 Age - 35 - 39 years 26 33 20 14 0 0 7 15 63 15
2011 Age - 40 - 44 years 14 24 18 34 10 0 0 44 38 21
2011 Age - 45 - 49 years 11 14 42 22 11 0 0 34 25 36
2011 Age - 50 - 54 years 10 35 18 25 6 0 6 33 47 32
2011 Age - 55 - 59 years 10 33 23 24 7 0 4 31 45 30
2011 Age - 60 years and over 21 20 32 21 5 0 0 26 42 19
2008 Age - 30 - 34 years 6 28 11 22 22 0 11 50 38 18
2008 Age - 35 - 39 years 7 40 20 20 13 0 0 33 47 15
2008 Age - 40 - 44 years 4 26 39 26 4 0 0 30 30 23
2008 Age - 45 - 49 years 12 15 35 32 3 3 0 36 27 34
2008 Age - 50 - 54 years 6 20 39 18 10 0 6 30 28 49
2008 Age - 55 - 59 years 17 13 39 9 17 0 4 27 32 23
2008 Age - 60 years and over 18 18 50 14 0 0 0 14 36 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 8 4 42 26 16 0 4 43 13 22
2017 Age - 40 - 44 years 14 17 30 31 9 0 0 40 30 23
2017 Age - 45 - 49 years 14 3 30 23 27 3 0 51 17 30
2017 Age - 50 - 54 years 0 14 28 50 5 2 0 57 14 36
2017 Age - 55 - 59 years 0 0 47 28 17 5 3 49 0 33
2017 Age - 60 years and over 0 4 19 44 17 4 12 73 5 25
2014 Age - 30 - 34 years 0 7 54 16 15 0 8 33 8 13
2014 Age - 35 - 39 years 0 5 35 22 10 27 0 45 7 16
2014 Age - 40 - 44 years 0 10 25 20 34 10 0 60 11 20
2014 Age - 45 - 49 years 3 17 27 23 27 0 3 51 21 30
2014 Age - 50 - 54 years 5 10 27 42 12 2 2 56 16 43
2014 Age - 55 - 59 years 0 7 21 47 19 3 3 70 7 32
2014 Age - 60 years and over 5 6 35 37 5 0 11 47 13 17
2011 Age - 30 - 34 years 11 12 29 12 29 0 6 44 25 17
2011 Age - 35 - 39 years 6 26 20 34 7 0 7 44 34 15
2011 Age - 40 - 44 years 5 24 39 23 10 0 0 32 29 21
2011 Age - 45 - 49 years 6 14 16 32 24 3 5 61 21 36
2011 Age - 50 - 54 years 6 18 34 27 9 0 6 39 25 33
2011 Age - 55 - 59 years 0 6 30 30 30 0 4 62 7 30
2011 Age - 60 years and over 5 10 15 37 26 0 5 67 16 19
2008 Age - 30 - 34 years 17 6 17 33 17 0 11 56 25 18
2008 Age - 35 - 39 years 7 20 40 20 7 7 0 29 29 15
2008 Age - 40 - 44 years 4 9 39 13 26 0 9 43 14 23
2008 Age - 45 - 49 years 9 14 20 29 20 6 3 53 25 35
2008 Age - 50 - 54 years 8 13 29 23 23 0 4 48 22 48
2008 Age - 55 - 59 years 13 4 22 39 13 4 4 57 19 23
2008 Age - 60 years and over 9 14 23 36 14 0 5 52 24 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 4 11 34 30 12 5 4 46 17 22
2017 Age - 40 - 44 years 9 17 47 18 10 0 0 28 26 23
2017 Age - 45 - 49 years 17 20 35 9 19 0 0 29 37 30
2017 Age - 50 - 54 years 28 28 25 16 2 0 0 19 56 36
2017 Age - 55 - 59 years 11 17 38 12 18 5 0 31 29 33
2017 Age - 60 years and over 23 39 22 12 4 0 0 16 62 26
2014 Age - 30 - 34 years 0 22 23 54 0 0 0 54 22 13
2014 Age - 35 - 39 years 12 11 33 12 17 15 0 34 27 16
2014 Age - 40 - 44 years 19 15 30 15 20 0 0 35 35 20
2014 Age - 45 - 49 years 14 38 20 13 13 3 0 27 53 30
2014 Age - 50 - 54 years 24 19 30 16 9 0 2 26 44 43
2014 Age - 55 - 59 years 19 31 19 9 12 7 3 24 55 32
2014 Age - 60 years and over 35 18 18 18 0 0 11 21 59 17

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 56 31 4 4 4 0 0 87 8 22
2017 Age - 40 - 44 years 55 13 15 17 0 0 0 68 17 23
2017 Age - 45 - 49 years 39 30 7 10 14 0 0 69 24 30
2017 Age - 50 - 54 years 33 23 8 14 19 3 0 58 34 36
2017 Age - 55 - 59 years 41 45 3 2 9 0 0 86 11 32
2017 Age - 60 years and over 41 35 4 7 12 0 0 77 19 26
2014 Age - 30 - 34 years 32 46 0 14 8 0 0 78 22 13
2014 Age - 35 - 39 years 40 38 5 11 6 0 0 78 17 16
2014 Age - 40 - 44 years 34 25 31 5 5 0 0 59 10 20
2014 Age - 45 - 49 years 43 23 7 14 10 3 0 68 25 30
2014 Age - 50 - 54 years 32 42 5 7 14 0 0 74 21 43
2014 Age - 55 - 59 years 31 36 20 10 0 0 3 69 10 31
2014 Age - 60 years and over 28 31 0 29 6 0 5 63 37 17

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 48 44 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 56 12 13 19 0 0 0 68 19 23
2017 Age - 45 - 49 years 34 32 10 14 10 0 0 66 24 30
2017 Age - 50 - 54 years 25 51 0 8 13 2 0 78 22 36
2017 Age - 55 - 59 years 51 28 10 6 6 0 0 78 11 33
2017 Age - 60 years and over 30 40 4 19 8 0 0 69 27 26
2014 Age - 30 - 34 years 45 40 0 15 0 0 0 85 15 13
2014 Age - 35 - 39 years 50 44 0 6 0 0 0 94 6 16
2014 Age - 40 - 44 years 45 35 10 10 0 0 0 80 10 20
2014 Age - 45 - 49 years 40 36 11 0 13 0 0 76 13 30
2014 Age - 50 - 54 years 38 32 7 14 10 0 0 70 23 43
2014 Age - 55 - 59 years 49 35 6 6 0 0 3 87 7 32
2014 Age - 60 years and over 40 42 6 0 6 0 5 88 6 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 37 43 17 0 0 4 0 83 0 22
2017 Age - 40 - 44 years 31 28 13 6 4 14 4 72 13 23
2017 Age - 45 - 49 years 25 34 16 3 10 10 0 66 15 30
2017 Age - 50 - 54 years 33 29 13 3 14 8 0 67 19 36
2017 Age - 55 - 59 years 40 22 19 3 6 10 0 69 9 33
2017 Age - 60 years and over 30 31 23 0 8 8 0 66 9 26
2014 Age - 30 - 34 years 31 47 7 0 0 14 0 91 0 13
2014 Age - 35 - 39 years 55 33 7 0 6 0 0 88 6 16
2014 Age - 40 - 44 years 39 35 20 0 0 0 5 79 0 20
2014 Age - 45 - 49 years 36 27 21 3 3 6 3 69 7 30
2014 Age - 50 - 54 years 34 26 24 7 2 7 0 65 10 43
2014 Age - 55 - 59 years 33 29 22 3 0 9 4 71 4 32
2014 Age - 60 years and over 29 36 12 6 12 0 6 68 19 17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 37 55 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 31 28 19 4 4 12 0 68 10 23
2017 Age - 45 - 49 years 35 35 13 0 14 3 0 72 14 30
2017 Age - 50 - 54 years 27 40 14 9 11 0 0 67 20 36
2017 Age - 55 - 59 years 40 43 6 6 6 0 0 83 11 33
2017 Age - 60 years and over 19 35 24 15 4 4 0 55 20 26
2014 Age - 30 - 34 years 46 32 7 0 0 14 0 91 0 13
2014 Age - 35 - 39 years 49 39 0 7 0 5 0 93 7 16
2014 Age - 40 - 44 years 44 46 0 10 0 0 0 90 10 20
2014 Age - 45 - 49 years 42 29 11 3 10 6 0 75 14 31
2014 Age - 50 - 54 years 37 32 9 9 5 7 0 75 15 43
2014 Age - 55 - 59 years 33 45 16 0 0 6 0 83 0 32
2014 Age - 60 years and over 29 30 24 0 11 0 6 63 12 17
2011 Age - 30 - 34 years 42 47 6 0 0 6 0 94 0 17
2011 Age - 35 - 39 years 26 34 12 21 0 6 0 64 22 15
2011 Age - 40 - 44 years 47 34 10 5 0 5 0 85 5 21
2011 Age - 45 - 49 years 42 40 6 3 9 0 0 83 12 36
2011 Age - 50 - 54 years 26 52 10 9 0 3 0 81 9 31
2011 Age - 55 - 59 years 43 34 7 10 0 3 3 82 11 30
2011 Age - 60 years and over 48 21 16 5 5 5 0 72 11 19

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 63 24 13 0 0 0 0 87 0 22
2017 Age - 40 - 44 years 25 58 9 8 0 0 0 83 8 23
2017 Age - 45 - 49 years 46 30 7 10 7 0 0 76 17 30
2017 Age - 50 - 54 years 39 34 6 5 16 0 0 73 21 36
2017 Age - 55 - 59 years 48 30 6 5 9 0 3 80 14 33
2017 Age - 60 years and over 43 33 12 4 8 0 0 75 12 25
2014 Age - 30 - 34 years 69 31 0 0 0 0 0 100 0 13
2014 Age - 35 - 39 years 61 33 0 7 0 0 0 93 7 16
2014 Age - 40 - 44 years 49 51 0 0 0 0 0 100 0 20
2014 Age - 45 - 49 years 48 22 20 3 7 0 0 70 10 31
2014 Age - 50 - 54 years 41 27 11 13 7 0 0 69 20 43
2014 Age - 55 - 59 years 49 32 9 6 0 3 0 84 6 32
2014 Age - 60 years and over 35 36 12 12 5 0 0 71 17 17
2011 Age - 30 - 34 years 59 41 0 0 0 0 0 100 0 17
2011 Age - 35 - 39 years 53 19 14 7 7 0 0 72 14 15
2011 Age - 40 - 44 years 66 25 0 5 5 0 0 90 10 21
2011 Age - 45 - 49 years 59 27 3 6 6 0 0 86 12 36
2011 Age - 50 - 54 years 34 49 6 6 3 3 0 85 9 33
2011 Age - 55 - 59 years 53 27 3 10 7 0 0 80 17 30
2011 Age - 60 years and over 48 37 5 10 0 0 0 85 10 19
2008 Age - 30 - 34 years 37 53 5 0 5 0 0 89 5 19
2008 Age - 35 - 39 years 40 40 0 13 7 0 0 80 20 15
2008 Age - 40 - 44 years 43 26 4 17 9 0 0 70 26 23
2008 Age - 45 - 49 years 43 20 14 14 9 0 0 63 23 35
2008 Age - 50 - 54 years 35 31 12 12 8 2 0 67 21 49
2008 Age - 55 - 59 years 48 26 13 4 9 0 0 74 13 23
2008 Age - 60 years and over 27 55 9 9 0 0 0 82 9 22

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 22 40 12 13 0 4 8 71 15 22
2017 Age - 40 - 44 years 25 22 13 8 16 9 8 56 29 23
2017 Age - 45 - 49 years 33 19 6 7 27 7 0 56 37 30
2017 Age - 50 - 54 years 20 31 6 13 27 3 0 52 42 36
2017 Age - 55 - 59 years 32 16 20 5 19 5 3 52 26 33
2017 Age - 60 years and over 27 19 16 15 19 0 4 48 36 26
2014 Age - 30 - 34 years 7 48 7 8 8 22 0 71 20 13
2014 Age - 35 - 39 years 17 43 11 16 7 5 0 64 24 16
2014 Age - 40 - 44 years 35 25 20 5 15 0 0 60 20 20
2014 Age - 45 - 49 years 30 20 3 13 21 3 10 57 39 30
2014 Age - 50 - 54 years 21 18 16 9 24 2 9 44 38 43
2014 Age - 55 - 59 years 22 24 29 16 0 3 7 51 17 32
2014 Age - 60 years and over 23 12 23 12 11 5 13 43 29 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 68 29 3 0 0 0 0 97 0 22
2017 Age - 40 - 44 years 44 52 4 0 0 0 0 96 0 23
2017 Age - 45 - 49 years 55 24 17 0 0 4 0 82 0 30
2017 Age - 50 - 54 years 57 30 0 3 10 0 0 86 14 35
2017 Age - 55 - 59 years 61 28 8 3 0 0 0 89 3 33
2017 Age - 60 years and over 46 28 11 8 0 7 0 79 9 26
2014 Age - 30 - 34 years 69 31 0 0 0 0 0 100 0 13
2014 Age - 35 - 39 years 71 11 18 0 0 0 0 82 0 16
2014 Age - 40 - 44 years 70 20 5 0 0 5 0 95 0 20
2014 Age - 45 - 49 years 71 13 6 7 0 3 0 87 7 31
2014 Age - 50 - 54 years 67 26 2 3 2 0 0 93 5 43
2014 Age - 55 - 59 years 62 32 6 0 0 0 0 94 0 32
2014 Age - 60 years and over 35 54 5 6 0 0 0 89 6 17
2011 Age - 30 - 34 years 60 34 0 0 0 5 0 100 0 17
2011 Age - 35 - 39 years 41 39 7 0 13 0 0 80 13 15
2011 Age - 40 - 44 years 57 33 10 0 0 0 0 90 0 21
2011 Age - 45 - 49 years 70 19 5 6 0 0 0 89 6 36
2011 Age - 50 - 54 years 58 39 0 0 3 0 0 97 3 33
2011 Age - 55 - 59 years 63 20 7 7 0 3 0 86 7 30
2011 Age - 60 years and over 48 21 21 5 0 5 0 72 6 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 49 4 17 0 0 0 79 17 22
2017 Age - 40 - 44 years 27 33 9 4 14 13 0 69 20 22
2017 Age - 45 - 49 years 35 34 3 14 13 0 0 70 27 30
2017 Age - 50 - 54 years 33 34 8 3 16 5 0 71 20 36
2017 Age - 55 - 59 years 40 30 5 9 11 5 0 73 21 33
2017 Age - 60 years and over 31 31 15 12 4 7 0 66 17 26
2014 Age - 30 - 34 years 30 48 8 7 0 8 0 84 8 13
2014 Age - 35 - 39 years 40 37 5 12 6 0 0 77 17 16
2014 Age - 40 - 44 years 35 40 20 0 5 0 0 74 5 20
2014 Age - 45 - 49 years 51 23 7 10 10 0 0 73 20 31
2014 Age - 50 - 54 years 34 35 7 12 9 2 0 71 22 43
2014 Age - 55 - 59 years 33 25 16 12 3 7 4 65 17 32
2014 Age - 60 years and over 34 31 12 12 6 0 6 68 19 17
2011 Age - 30 - 34 years 48 18 17 6 0 11 0 74 6 17
2011 Age - 35 - 39 years 27 53 0 14 0 6 0 85 15 15
2011 Age - 40 - 44 years 43 29 5 10 10 5 0 74 20 21
2011 Age - 45 - 49 years 51 38 3 3 6 0 0 88 9 36
2011 Age - 50 - 54 years 34 33 9 9 6 9 0 73 16 33
2011 Age - 55 - 59 years 35 21 24 10 0 3 7 62 11 30
2011 Age - 60 years and over 37 21 10 5 5 11 11 74 13 19
2008 Age - 30 - 34 years 47 21 11 16 0 5 0 72 17 19
2008 Age - 35 - 39 years 33 20 0 13 27 7 0 57 43 15
2008 Age - 40 - 44 years 39 17 17 17 4 4 0 59 23 23
2008 Age - 45 - 49 years 43 29 11 0 14 3 0 74 15 35
2008 Age - 50 - 54 years 31 41 8 14 0 4 2 76 15 49
2008 Age - 55 - 59 years 48 26 9 4 4 4 4 81 10 23
2008 Age - 60 years and over 27 32 18 9 14 0 0 59 23 22

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 21 50 17 12 0 0 0 71 12 22
2017 Age - 40 - 44 years 17 29 23 13 9 9 0 51 24 23
2017 Age - 45 - 49 years 22 26 17 14 14 7 0 52 30 30
2017 Age - 50 - 54 years 14 36 14 9 19 8 0 54 31 36
2017 Age - 55 - 59 years 26 24 26 5 8 10 0 56 15 33
2017 Age - 60 years and over 11 31 27 16 4 11 0 48 22 26
2014 Age - 30 - 34 years 15 62 8 7 0 8 0 84 8 13
2014 Age - 35 - 39 years 41 5 5 18 0 30 0 66 26 16
2014 Age - 40 - 44 years 24 35 20 5 5 10 0 66 12 20
2014 Age - 45 - 49 years 19 36 16 16 7 7 0 58 25 31
2014 Age - 50 - 54 years 20 26 24 12 14 2 2 48 27 43
2014 Age - 55 - 59 years 12 37 22 16 0 10 4 56 18 32
2014 Age - 60 years and over 12 29 12 18 6 5 19 53 31 17
2011 Age - 30 - 34 years 37 18 0 11 0 34 0 83 17 17
2011 Age - 35 - 39 years 7 53 20 7 0 13 0 69 8 15
2011 Age - 40 - 44 years 14 24 29 5 15 14 0 44 23 21
2011 Age - 45 - 49 years 25 44 14 0 9 5 3 75 9 36
2011 Age - 50 - 54 years 21 25 21 12 12 6 3 50 27 33
2011 Age - 55 - 59 years 22 40 14 10 0 7 7 72 12 30
2011 Age - 60 years and over 21 21 21 15 11 5 5 48 29 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 17 37 12 21 0 12 0 62 24 22
2017 Age - 40 - 44 years 22 13 16 12 17 19 0 44 36 23
2017 Age - 45 - 49 years 6 34 20 3 20 14 3 48 29 30
2017 Age - 50 - 54 years 11 28 14 20 19 0 9 42 43 36
2017 Age - 55 - 59 years 34 19 14 11 14 3 5 58 27 33
2017 Age - 60 years and over 23 12 34 16 0 15 0 41 18 26
2014 Age - 30 - 34 years 7 14 47 8 8 16 0 26 18 13
2014 Age - 35 - 39 years 23 32 5 17 17 5 0 58 36 16
2014 Age - 40 - 44 years 24 10 26 0 10 20 10 48 15 20
2014 Age - 45 - 49 years 28 26 7 10 17 13 0 62 31 31
2014 Age - 50 - 54 years 20 19 18 9 16 12 5 47 31 43
2014 Age - 55 - 59 years 24 16 18 16 6 10 10 50 27 32
2014 Age - 60 years and over 11 17 18 18 23 0 13 33 47 17
2011 Age - 30 - 34 years 19 13 11 0 0 46 11 73 0 17
2011 Age - 35 - 39 years 12 27 7 14 14 26 0 53 38 15
2011 Age - 40 - 44 years 19 14 14 5 15 32 0 50 29 21
2011 Age - 45 - 49 years 32 21 11 14 9 13 0 61 26 36
2011 Age - 50 - 54 years 15 31 12 12 9 11 10 58 27 33
2011 Age - 55 - 59 years 13 44 10 10 6 6 10 68 20 30
2011 Age - 60 years and over 37 16 11 5 11 10 10 67 20 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 39 41 4 12 4 0 0 80 16 22
2017 Age - 40 - 44 years 22 48 9 17 4 0 0 70 21 23
2017 Age - 45 - 49 years 17 57 10 10 6 0 0 73 17 30
2017 Age - 50 - 54 years 22 43 0 20 14 0 0 66 34 36
2017 Age - 55 - 59 years 28 46 5 17 3 0 0 75 20 33
2017 Age - 60 years and over 11 49 12 16 12 0 0 60 28 26
2014 Age - 30 - 34 years 40 37 8 7 8 0 0 77 15 13
2014 Age - 35 - 39 years 35 49 5 11 0 0 0 84 11 16
2014 Age - 40 - 44 years 35 40 10 15 0 0 0 75 15 20
2014 Age - 45 - 49 years 33 51 10 3 3 0 0 84 6 30
2014 Age - 50 - 54 years 27 52 0 14 7 0 0 79 21 43
2014 Age - 55 - 59 years 25 44 6 19 3 3 0 71 23 32
2014 Age - 60 years and over 30 47 23 0 0 0 0 77 0 17
2011 Age - 30 - 34 years 53 41 0 6 0 0 0 94 6 17
2011 Age - 35 - 39 years 34 51 0 7 7 0 0 86 14 15
2011 Age - 40 - 44 years 41 44 5 10 0 0 0 86 10 21
2011 Age - 45 - 49 years 50 33 2 11 3 0 0 83 14 36
2011 Age - 50 - 54 years 27 61 0 9 3 0 0 88 12 33
2011 Age - 55 - 59 years 30 53 6 10 0 0 0 83 10 30
2011 Age - 60 years and over 32 52 10 5 0 0 0 84 5 19
2008 Age - 30 - 34 years 53 32 0 16 0 0 0 84 16 19
2008 Age - 35 - 39 years 27 53 0 13 7 0 0 80 20 15
2008 Age - 40 - 44 years 26 52 4 13 4 0 0 78 17 23
2008 Age - 45 - 49 years 31 51 6 9 3 0 0 83 11 35
2008 Age - 50 - 54 years 37 53 2 4 4 0 0 90 8 49
2008 Age - 55 - 59 years 48 39 9 0 4 0 0 87 4 23
2008 Age - 60 years and over 41 50 0 5 5 0 0 91 9 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 75 21 0 5 0 0 0 95 5 22
2017 Age - 40 - 44 years 36 22 17 26 0 0 0 58 26 23
2017 Age - 45 - 49 years 35 34 7 14 10 0 0 69 24 30
2017 Age - 50 - 54 years 41 48 0 0 11 0 0 89 11 35
2017 Age - 55 - 59 years 53 22 14 6 6 0 0 75 11 33
2017 Age - 60 years and over 42 39 4 12 4 0 0 80 16 26
2014 Age - 30 - 34 years 47 23 22 0 8 0 0 70 8 13
2014 Age - 35 - 39 years 40 42 12 0 6 0 0 82 6 16
2014 Age - 40 - 44 years 55 30 0 5 9 0 0 85 15 20
2014 Age - 45 - 49 years 53 27 7 10 3 0 0 80 13 30
2014 Age - 50 - 54 years 48 33 5 7 7 0 0 81 14 43
2014 Age - 55 - 59 years 43 34 4 16 3 0 0 78 19 32
2014 Age - 60 years and over 64 25 6 0 5 0 0 89 5 17
2011 Age - 30 - 34 years 59 35 6 0 0 0 0 94 0 17
2011 Age - 35 - 39 years 42 20 26 12 0 0 0 61 12 15
2011 Age - 40 - 44 years 51 20 10 15 5 0 0 71 19 21
2011 Age - 45 - 49 years 61 28 6 0 5 0 0 89 5 36
2011 Age - 50 - 54 years 45 37 9 9 0 0 0 82 9 33
2011 Age - 55 - 59 years 41 35 14 6 3 0 0 76 10 29
2011 Age - 60 years and over 53 37 0 5 5 0 0 90 10 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 41 41 15 4 0 0 0 82 4 22
2017 Age - 40 - 44 years 44 34 14 4 5 0 0 78 8 22
2017 Age - 45 - 49 years 38 42 7 0 14 0 0 79 14 29
2017 Age - 50 - 54 years 27 42 0 26 5 0 0 69 31 36
2017 Age - 55 - 59 years 48 36 6 11 0 0 0 83 11 33
2017 Age - 60 years and over 34 35 12 12 8 0 0 68 20 26
2014 Age - 30 - 34 years 55 37 0 0 0 8 0 100 0 13
2014 Age - 35 - 39 years 40 48 12 0 0 0 0 88 0 16
2014 Age - 40 - 44 years 45 35 10 5 5 0 0 80 10 20
2014 Age - 45 - 49 years 43 36 7 14 0 0 0 80 14 30
2014 Age - 50 - 54 years 50 33 2 7 7 0 0 83 14 43
2014 Age - 55 - 59 years 41 33 16 6 3 0 0 74 9 32
2014 Age - 60 years and over 53 23 17 6 0 0 0 77 6 17

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 79 17 0 4 0 0 0 96 4 22
2017 Age - 40 - 44 years 66 13 4 9 0 4 4 86 10 23
2017 Age - 45 - 49 years 59 24 10 3 3 0 0 83 7 30
2017 Age - 50 - 54 years 62 22 8 3 3 0 2 86 6 36
2017 Age - 55 - 59 years 65 26 0 0 6 0 3 94 6 33
2017 Age - 60 years and over 57 35 3 4 0 0 0 93 4 26
2014 Age - 30 - 34 years 62 31 0 0 8 0 0 92 8 13
2014 Age - 35 - 39 years 77 23 0 0 0 0 0 100 0 16
2014 Age - 40 - 44 years 85 10 0 5 0 0 0 95 5 20
2014 Age - 45 - 49 years 83 11 3 3 0 0 0 94 3 30
2014 Age - 50 - 54 years 65 30 2 0 2 0 0 95 2 43
2014 Age - 55 - 59 years 65 16 6 6 3 0 3 84 10 32
2014 Age - 60 years and over 71 6 17 6 0 0 0 77 6 17
2011 Age - 30 - 34 years 71 12 6 11 0 0 0 83 11 17
2011 Age - 35 - 39 years 59 27 7 0 0 0 6 92 0 15
2011 Age - 40 - 44 years 71 24 0 0 0 0 5 100 0 21
2011 Age - 45 - 49 years 80 14 3 2 0 0 0 95 2 36
2011 Age - 50 - 54 years 61 27 6 3 3 0 0 88 6 33
2011 Age - 55 - 59 years 77 3 10 10 0 0 0 80 10 30
2011 Age - 60 years and over 79 10 11 0 0 0 0 89 0 19
2008 Age - 30 - 34 years 89 0 0 11 0 0 0 89 11 19
2008 Age - 35 - 39 years 73 20 7 0 0 0 0 93 0 15
2008 Age - 40 - 44 years 70 22 4 0 0 0 4 95 0 23
2008 Age - 45 - 49 years 71 20 6 3 0 0 0 91 3 35
2008 Age - 50 - 54 years 65 18 10 2 4 0 0 84 6 49
2008 Age - 55 - 59 years 74 22 0 0 4 0 0 96 4 23
2008 Age - 60 years and over 82 18 0 0 0 0 0 100 0 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 51 31 14 0 4 0 0 82 4 22
2017 Age - 40 - 44 years 58 20 22 0 0 0 0 78 0 23
2017 Age - 45 - 49 years 62 24 7 3 3 0 0 86 7 30
2017 Age - 50 - 54 years 67 20 3 8 3 0 0 86 11 36
2017 Age - 55 - 59 years 65 24 5 3 3 0 0 89 6 33
2017 Age - 60 years and over 65 24 7 0 0 0 3 92 0 26
2014 Age - 30 - 34 years 45 40 8 8 0 0 0 85 8 13
2014 Age - 35 - 39 years 71 17 0 6 6 0 0 89 11 16
2014 Age - 40 - 44 years 64 20 5 11 0 0 0 84 11 20
2014 Age - 45 - 49 years 76 10 0 4 6 0 3 89 11 30
2014 Age - 50 - 54 years 62 24 2 5 2 0 5 90 7 43
2014 Age - 55 - 59 years 65 13 7 12 0 3 0 80 13 32
2014 Age - 60 years and over 58 19 6 12 5 0 0 77 17 17
2011 Age - 30 - 34 years 40 20 29 6 6 0 0 59 11 17
2011 Age - 35 - 39 years 67 14 0 14 6 0 0 80 20 15
2011 Age - 40 - 44 years 57 23 10 5 0 0 5 84 5 21
2011 Age - 45 - 49 years 69 17 3 8 0 0 3 89 8 36
2011 Age - 50 - 54 years 52 15 9 15 6 0 3 70 21 33
2011 Age - 55 - 59 years 74 3 13 3 6 0 0 77 10 30
2011 Age - 60 years and over 74 0 15 11 0 0 0 74 11 19
2008 Age - 30 - 34 years 63 26 0 11 0 0 0 89 11 19
2008 Age - 35 - 39 years 73 13 7 0 7 0 0 87 7 15
2008 Age - 40 - 44 years 57 22 13 0 4 0 4 82 5 23
2008 Age - 45 - 49 years 66 17 3 9 6 0 0 83 14 35
2008 Age - 50 - 54 years 55 20 12 8 2 2 0 77 10 49
2008 Age - 55 - 59 years 74 13 0 4 9 0 0 87 13 23
2008 Age - 60 years and over 73 18 0 5 0 0 5 95 5 22

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 47 38 4 6 4 0 0 86 10 22
2017 Age - 40 - 44 years 63 32 4 0 0 0 0 96 0 23
2017 Age - 45 - 49 years 76 10 7 7 0 0 0 86 7 30
2017 Age - 50 - 54 years 62 14 14 8 3 0 0 76 10 36
2017 Age - 55 - 59 years 62 18 3 8 9 0 0 81 16 33
2017 Age - 60 years and over 73 11 4 4 4 0 4 88 8 26
2014 Age - 30 - 34 years 60 40 0 0 0 0 0 100 0 13
2014 Age - 35 - 39 years 78 16 7 0 0 0 0 93 0 16
2014 Age - 40 - 44 years 55 20 20 0 5 0 0 75 5 20
2014 Age - 45 - 49 years 76 0 7 6 3 0 7 82 11 30
2014 Age - 50 - 54 years 63 16 5 5 2 0 9 87 8 43
2014 Age - 55 - 59 years 52 23 6 7 3 0 9 82 11 32
2014 Age - 60 years and over 41 24 6 12 5 0 11 74 19 17
2011 Age - 30 - 34 years 65 24 6 6 0 0 0 89 6 17
2011 Age - 35 - 39 years 67 27 0 0 6 0 0 94 6 15
2011 Age - 40 - 44 years 80 15 0 0 0 0 5 100 0 21
2011 Age - 45 - 49 years 72 8 9 5 0 0 6 85 5 36
2011 Age - 50 - 54 years 44 22 6 18 6 0 3 68 25 32
2011 Age - 55 - 59 years 67 23 10 0 0 0 0 90 0 30
2011 Age - 60 years and over 58 10 21 0 5 0 5 72 6 19
2008 Age - 30 - 34 years 79 11 5 0 5 0 0 89 5 19
2008 Age - 35 - 39 years 67 20 0 0 7 0 7 93 7 15
2008 Age - 40 - 44 years 65 9 9 4 0 0 13 85 5 23
2008 Age - 45 - 49 years 51 20 6 9 6 0 9 78 16 35
2008 Age - 50 - 54 years 59 12 12 6 4 2 4 76 11 49
2008 Age - 55 - 59 years 74 13 9 0 0 0 4 91 0 23
2008 Age - 60 years and over 59 27 9 0 0 0 5 90 0 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 100 0 0 0 0 0 0 100 0 22
2017 Age - 40 - 44 years 76 24 0 0 0 0 0 100 0 23
2017 Age - 45 - 49 years 83 3 3 3 7 0 0 86 10 30
2017 Age - 50 - 54 years 73 13 11 0 2 0 0 87 2 36
2017 Age - 55 - 59 years 78 17 0 3 0 0 3 97 3 33
2017 Age - 60 years and over 69 24 4 0 0 0 4 96 0 26
2014 Age - 30 - 34 years 60 23 16 0 0 0 0 84 0 13
2014 Age - 35 - 39 years 100 0 0 0 0 0 0 100 0 16
2014 Age - 40 - 44 years 90 10 0 0 0 0 0 100 0 20
2014 Age - 45 - 49 years 73 11 3 3 3 0 7 89 7 30
2014 Age - 50 - 54 years 81 10 0 2 5 0 2 93 7 43
2014 Age - 55 - 59 years 62 17 7 7 0 0 7 85 8 30
2014 Age - 60 years and over 52 25 6 0 0 0 17 93 0 17
2011 Age - 30 - 34 years 83 11 0 6 0 0 0 94 6 17
2011 Age - 35 - 39 years 87 7 0 0 6 0 0 94 6 15
2011 Age - 40 - 44 years 66 24 5 0 0 0 5 95 0 21
2011 Age - 45 - 49 years 75 11 8 0 0 0 6 91 0 36
2011 Age - 50 - 54 years 70 12 13 3 0 0 3 84 3 32
2011 Age - 55 - 59 years 68 18 4 0 0 4 7 96 0 29
2011 Age - 60 years and over 69 10 15 0 0 0 5 84 0 19
2008 Age - 30 - 34 years 84 11 5 0 0 0 0 95 0 19
2008 Age - 35 - 39 years 87 7 7 0 0 0 0 93 0 15
2008 Age - 40 - 44 years 78 4 4 4 0 0 9 90 5 23
2008 Age - 45 - 49 years 80 3 6 3 6 0 3 85 9 35
2008 Age - 50 - 54 years 71 10 6 2 2 2 6 89 4 49
2008 Age - 55 - 59 years 83 9 4 0 4 0 0 91 4 23
2008 Age - 60 years and over 82 5 9 0 0 0 5 90 0 22

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 32 55 4 4 4 0 0 88 8 22
2017 Age - 40 - 44 years 57 35 9 0 0 0 0 91 0 23
2017 Age - 45 - 49 years 55 31 3 7 3 0 0 86 10 30
2017 Age - 50 - 54 years 42 29 9 11 6 3 0 73 18 36
2017 Age - 55 - 59 years 51 27 11 0 9 0 3 80 9 33
2017 Age - 60 years and over 53 24 11 8 0 0 4 80 8 26
2014 Age - 30 - 34 years 53 33 8 0 0 7 0 92 0 13
2014 Age - 35 - 39 years 46 5 23 6 6 15 0 60 13 16
2014 Age - 40 - 44 years 54 30 10 0 0 5 0 89 0 20
2014 Age - 45 - 49 years 67 13 4 7 6 0 3 83 13 31
2014 Age - 50 - 54 years 53 21 8 2 5 2 9 84 8 43
2014 Age - 55 - 59 years 58 7 9 7 3 9 6 77 12 32
2014 Age - 60 years and over 35 25 0 6 17 5 11 72 28 17

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 79 8 8 0 4 0 0 88 4 22
2017 Age - 40 - 44 years 65 26 4 0 0 0 5 95 0 23
2017 Age - 45 - 49 years 63 21 4 7 3 3 0 86 10 30
2017 Age - 50 - 54 years 56 28 5 9 0 3 0 86 9 36
2017 Age - 55 - 59 years 62 24 0 6 3 3 3 91 9 33
2017 Age - 60 years and over 61 12 23 4 0 0 0 73 4 26
2014 Age - 30 - 34 years 77 8 7 0 7 0 0 85 7 13
2014 Age - 35 - 39 years 61 28 6 0 6 0 0 89 6 16
2014 Age - 40 - 44 years 70 10 10 5 0 5 0 84 5 20
2014 Age - 45 - 49 years 71 11 3 7 0 6 3 90 7 31
2014 Age - 50 - 54 years 62 19 7 2 0 5 5 89 3 43
2014 Age - 55 - 59 years 65 13 10 0 3 9 0 86 3 32
2014 Age - 60 years and over 52 24 6 0 6 0 11 87 7 17
2011 Age - 30 - 34 years 71 17 6 0 0 0 6 94 0 17
2011 Age - 35 - 39 years 73 14 13 0 0 0 0 87 0 15
2011 Age - 40 - 44 years 66 24 0 0 0 5 5 100 0 21
2011 Age - 45 - 49 years 77 11 11 0 0 0 0 89 0 36
2011 Age - 50 - 54 years 49 30 15 3 0 0 3 81 3 33
2011 Age - 55 - 59 years 70 7 17 3 3 0 0 76 7 30
2011 Age - 60 years and over 58 21 21 0 0 0 0 79 0 19
2008 Age - 30 - 34 years 79 5 11 0 0 0 5 89 0 19
2008 Age - 35 - 39 years 67 13 13 7 0 0 0 80 7 15
2008 Age - 40 - 44 years 70 22 4 0 0 0 4 95 0 23
2008 Age - 45 - 49 years 51 31 9 3 3 0 3 85 6 35
2008 Age - 50 - 54 years 55 22 16 2 2 2 0 79 4 49
2008 Age - 55 - 59 years 83 9 4 0 0 4 0 95 0 23
2008 Age - 60 years and over 64 18 9 5 0 0 5 86 5 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Age - 45 - 49 years 30 70 30
2017 Age - 50 - 54 years 27 73 36
2017 Age - 55 - 59 years 17 83 33
2017 Age - 60 years and over 28 72 26
2014 Age - 35 - 39 years 30 70 16
2014 Age - 45 - 49 years 23 77 31
2014 Age - 50 - 54 years 28 72 43
2014 Age - 55 - 59 years 16 84 31
2014 Age - 60 years and over 41 59 17

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 42 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 72 10
2014 Age - 50 - 54 years 74 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10
2014 Age - 50 - 54 years 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10
2014 Age - 50 - 54 years 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10
2014 Age - 50 - 54 years 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 50 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 60 10
2014 Age - 50 - 54 years 58 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 59 10
2014 Age - 50 - 54 years 41 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 61 10
2014 Age - 50 - 54 years 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 80 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 78 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 50 10
2014 Age - 50 - 54 years 48 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10
2014 Age - 50 - 54 years 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 62 10
2014 Age - 50 - 54 years 50 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 81 10
2014 Age - 50 - 54 years 51 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 50 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 51 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 52 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Age - 50 - 54 years 0 10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2014 Age - 50 - 54 years 50 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Age - 50 - 54 years 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 13 12 31 12 4 28 0 35 23 22
2017 Age - 40 - 44 years 13 17 20 7 8 27 8 46 24 23
2017 Age - 45 - 49 years 13 7 29 7 14 24 7 28 30 30
2017 Age - 50 - 54 years 11 11 14 11 25 23 6 30 50 36
2017 Age - 55 - 59 years 8 18 22 14 8 23 6 37 32 33
2017 Age - 60 years and over 12 7 23 16 4 34 4 31 32 26
2014 Age - 30 - 34 years 7 25 8 0 0 60 0 81 0 13
2014 Age - 35 - 39 years 23 11 24 0 0 43 0 59 0 16
2014 Age - 40 - 44 years 14 5 30 0 5 36 10 36 8 20
2014 Age - 45 - 49 years 6 16 17 3 13 26 19 40 29 31
2014 Age - 50 - 54 years 16 23 12 5 21 19 5 50 34 43
2014 Age - 55 - 59 years 15 12 25 6 0 35 7 47 11 32
2014 Age - 60 years and over 6 18 13 18 17 22 6 33 49 17

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 29 24 18 16 0 12 0 61 19 22
2017 Age - 40 - 44 years 31 21 15 12 4 17 0 63 20 23
2017 Age - 45 - 49 years 19 34 17 10 14 7 0 56 26 30
2017 Age - 50 - 54 years 27 22 14 14 16 6 0 53 32 36
2017 Age - 55 - 59 years 31 33 19 8 8 0 0 64 17 33
2017 Age - 60 years and over 16 24 16 8 13 23 0 52 27 25
2014 Age - 30 - 34 years 23 40 15 0 0 22 0 81 0 13
2014 Age - 35 - 39 years 34 22 12 11 0 20 0 71 14 16
2014 Age - 40 - 44 years 30 25 20 5 5 15 0 65 11 20
2014 Age - 45 - 49 years 23 25 20 7 13 13 0 55 22 31
2014 Age - 50 - 54 years 30 30 12 5 19 5 0 63 25 43
2014 Age - 55 - 59 years 24 37 16 3 0 16 4 76 4 32
2014 Age - 60 years and over 6 23 30 24 6 5 6 33 33 17
2011 Age - 30 - 34 years 42 42 0 0 0 17 0 100 0 17
2011 Age - 35 - 39 years 26 34 20 7 0 12 0 69 7 15
2011 Age - 40 - 44 years 42 30 15 9 0 5 0 75 9 21
2011 Age - 45 - 49 years 62 18 5 9 6 0 0 80 14 36
2011 Age - 50 - 54 years 18 45 24 3 0 6 3 70 3 33
2011 Age - 55 - 59 years 33 40 17 7 0 3 0 75 7 30
2011 Age - 60 years and over 48 15 5 5 5 21 0 80 13 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Age - 50 - 54 years 19 81 36
2014 Age - 30 - 34 years 0 100 13
2014 Age - 35 - 39 years 0 100 16
2014 Age - 55 - 59 years 0 100 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 25 18 21 0 0 32 4 67 0 22
2017 Age - 40 - 44 years 20 13 18 0 4 35 10 60 8 23
2017 Age - 45 - 49 years 16 14 15 3 10 37 3 51 23 30
2017 Age - 50 - 54 years 11 18 14 3 11 37 6 50 25 36
2017 Age - 55 - 59 years 13 11 26 0 6 32 12 43 11 32
2017 Age - 60 years and over 8 7 27 8 0 45 4 30 16 26
2014 Age - 30 - 34 years 16 16 8 0 0 60 0 81 0 13
2014 Age - 35 - 39 years 23 17 22 0 0 32 6 65 0 16
2014 Age - 40 - 44 years 15 10 25 5 0 36 10 46 8 20
2014 Age - 45 - 49 years 6 19 20 0 3 49 3 52 7 31
2014 Age - 50 - 54 years 16 16 15 5 2 32 14 59 14 43
2014 Age - 55 - 59 years 15 6 34 0 0 41 4 39 0 32
2014 Age - 60 years and over 6 18 25 12 5 28 6 36 26 17

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 51 12 20 4 0 12 0 72 5 22
2017 Age - 40 - 44 years 29 17 28 0 4 18 5 59 6 23
2017 Age - 45 - 49 years 26 30 27 3 7 7 0 60 11 30
2017 Age - 50 - 54 years 24 34 20 0 11 11 0 65 13 36
2017 Age - 55 - 59 years 34 26 16 3 6 13 3 71 10 33
2017 Age - 60 years and over 20 23 23 4 4 23 3 57 11 26
2014 Age - 30 - 34 years 32 31 0 0 0 37 0 100 0 13
2014 Age - 35 - 39 years 40 27 27 0 0 5 0 71 0 16
2014 Age - 40 - 44 years 25 30 15 5 5 20 0 69 12 20
2014 Age - 45 - 49 years 25 35 13 7 3 16 0 72 12 31
2014 Age - 50 - 54 years 30 28 19 5 2 14 2 69 9 43
2014 Age - 55 - 59 years 30 31 16 0 0 19 4 80 0 32
2014 Age - 60 years and over 12 23 30 12 0 17 6 46 15 17
2011 Age - 30 - 34 years 47 42 6 0 0 5 0 94 0 17
2011 Age - 35 - 39 years 26 26 27 0 0 20 0 66 0 15
2011 Age - 40 - 44 years 46 30 19 0 0 5 0 80 0 21
2011 Age - 45 - 49 years 62 19 11 0 5 3 0 83 5 36
2011 Age - 50 - 54 years 22 35 25 3 0 12 3 67 4 33
2011 Age - 55 - 59 years 36 44 7 7 0 7 0 86 7 30
2011 Age - 60 years and over 42 21 5 5 5 21 0 80 13 19

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Age - 45 - 49 years 17 83 30
2017 Age - 50 - 54 years 22 78 36
2017 Age - 55 - 59 years 17 83 33

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 28 43 13 12 0 4 0 74 13 22
2017 Age - 40 - 44 years 26 43 4 23 0 0 4 72 24 23
2017 Age - 45 - 49 years 24 54 7 3 0 0 12 88 4 30
2017 Age - 50 - 54 years 34 46 9 3 3 0 5 85 6 36
2017 Age - 55 - 59 years 34 39 0 3 5 0 18 90 10 33
2017 Age - 60 years and over 19 54 15 0 0 0 12 83 0 26
2014 Age - 30 - 34 years 0 46 39 15 0 0 0 46 15 13
2014 Age - 35 - 39 years 17 61 6 5 6 5 0 83 11 16
2014 Age - 40 - 44 years 40 36 20 5 0 0 0 75 5 20
2014 Age - 45 - 49 years 29 45 13 3 3 0 6 79 7 31
2014 Age - 50 - 54 years 40 44 5 0 0 0 11 95 0 43
2014 Age - 55 - 59 years 37 34 13 3 3 4 6 79 7 32
2014 Age - 60 years and over 35 43 0 6 0 0 17 93 7 17
2011 Age - 30 - 34 years 35 31 11 17 0 6 0 70 18 17
2011 Age - 35 - 39 years 40 41 13 0 6 0 0 81 6 15
2011 Age - 40 - 44 years 47 29 10 15 0 0 0 76 15 21
2011 Age - 45 - 49 years 47 47 0 3 0 0 3 97 3 36
2011 Age - 50 - 54 years 23 61 3 3 3 0 7 90 7 33
2011 Age - 55 - 59 years 40 34 10 3 0 0 13 84 4 30
2011 Age - 60 years and over 53 37 0 0 0 5 5 100 0 19
2008 Age - 30 - 34 years 32 42 16 5 5 0 0 74 11 19
2008 Age - 35 - 39 years 20 67 0 13 0 0 0 87 13 15
2008 Age - 40 - 44 years 22 65 4 0 4 0 4 91 5 23
2008 Age - 45 - 49 years 43 34 14 9 0 0 0 77 9 35
2008 Age - 50 - 54 years 35 47 6 6 0 2 4 87 7 49
2008 Age - 55 - 59 years 43 52 0 0 0 0 4 100 0 23
2008 Age - 60 years and over 50 27 9 5 0 0 9 85 5 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 13 13 12 8 0 46 8 56 17 22
2017 Age - 40 - 44 years 4 21 18 0 4 44 8 53 9 23
2017 Age - 45 - 49 years 3 14 23 17 10 24 10 25 41 30
2017 Age - 50 - 54 years 6 14 19 5 20 20 16 31 39 36
2017 Age - 55 - 59 years 5 15 25 6 6 31 12 35 20 33
2017 Age - 60 years and over 8 27 7 24 8 22 4 47 43 26
2014 Age - 30 - 34 years 7 16 8 15 0 37 17 51 33 13
2014 Age - 35 - 39 years 6 23 12 0 0 48 12 71 0 16
2014 Age - 40 - 44 years 20 10 30 15 0 26 0 40 20 20
2014 Age - 45 - 49 years 3 19 20 23 6 16 12 31 40 31
2014 Age - 50 - 54 years 11 18 14 7 15 23 11 45 33 43
2014 Age - 55 - 59 years 9 9 25 9 19 23 6 26 39 32
2014 Age - 60 years and over 6 31 6 12 12 16 17 55 36 17
2011 Age - 30 - 34 years 18 7 6 7 6 45 12 58 29 17
2011 Age - 35 - 39 years 12 7 21 7 7 39 7 36 25 15
2011 Age - 40 - 44 years 20 15 30 5 10 19 0 43 19 20
2011 Age - 45 - 49 years 17 19 19 11 9 10 14 48 26 36
2011 Age - 50 - 54 years 12 24 18 6 15 21 3 48 28 33
2011 Age - 55 - 59 years 13 13 24 10 17 13 10 34 35 30
2011 Age - 60 years and over 11 11 26 5 16 27 5 31 31 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 54 29 8 0 0 8 0 91 0 22
2017 Age - 40 - 44 years 47 35 5 4 0 5 4 90 5 23
2017 Age - 45 - 49 years 20 48 3 10 7 0 12 77 19 30
2017 Age - 50 - 54 years 44 28 3 12 3 8 2 81 16 36
2017 Age - 55 - 59 years 40 22 14 0 3 3 18 79 4 33
2017 Age - 60 years and over 42 23 15 4 0 4 12 77 5 26
2014 Age - 30 - 34 years 22 47 8 0 0 23 0 90 0 13
2014 Age - 35 - 39 years 35 33 28 0 0 5 0 71 0 16
2014 Age - 40 - 44 years 70 15 5 5 5 0 0 85 10 20
2014 Age - 45 - 49 years 58 23 0 0 3 9 6 96 4 31
2014 Age - 50 - 54 years 32 35 7 5 8 2 11 78 15 43
2014 Age - 55 - 59 years 43 25 13 6 0 7 6 78 7 32
2014 Age - 60 years and over 29 24 18 6 0 0 23 69 8 17
2011 Age - 30 - 34 years 53 29 6 6 0 6 0 88 6 17
2011 Age - 35 - 39 years 53 28 14 0 0 6 0 85 0 15
2011 Age - 40 - 44 years 80 10 5 5 0 0 0 90 5 21
2011 Age - 45 - 49 years 63 23 3 0 3 3 6 94 3 36
2011 Age - 50 - 54 years 27 52 6 9 0 3 3 84 9 33
2011 Age - 55 - 59 years 36 17 24 0 3 3 16 66 4 30
2011 Age - 60 years and over 43 37 0 5 0 11 5 94 6 19
2008 Age - 30 - 34 years 37 26 26 5 0 5 0 67 6 19
2008 Age - 35 - 39 years 40 33 13 13 0 0 0 73 13 15
2008 Age - 40 - 44 years 39 39 9 0 0 9 4 90 0 23
2008 Age - 45 - 49 years 63 26 0 6 0 6 0 94 6 35
2008 Age - 50 - 54 years 43 41 4 4 0 4 4 91 4 49
2008 Age - 55 - 59 years 35 39 9 4 4 4 4 81 10 23
2008 Age - 60 years and over 50 32 5 5 0 0 9 90 5 22

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 24 55 8 0 0 12 0 90 0 22
2017 Age - 40 - 44 years 33 25 14 4 0 15 8 76 6 23
2017 Age - 45 - 49 years 10 37 21 10 0 10 12 60 13 30
2017 Age - 50 - 54 years 27 34 6 12 5 14 2 73 20 36
2017 Age - 55 - 59 years 28 19 8 11 6 5 22 66 23 33
2017 Age - 60 years and over 31 19 28 4 4 7 8 58 9 26
2014 Age - 30 - 34 years 15 56 0 0 0 30 0 100 0 13
2014 Age - 35 - 39 years 40 22 33 0 0 5 0 65 0 16
2014 Age - 40 - 44 years 55 20 5 5 0 16 0 89 5 20
2014 Age - 45 - 49 years 39 25 6 7 3 13 6 79 13 31
2014 Age - 50 - 54 years 32 35 7 7 7 2 9 75 17 43
2014 Age - 55 - 59 years 40 16 13 12 3 11 6 66 19 32
2014 Age - 60 years and over 11 41 18 6 6 0 17 64 15 17
2011 Age - 30 - 34 years 53 29 11 6 0 0 0 83 6 17
2011 Age - 35 - 39 years 33 20 27 0 7 12 0 61 8 15
2011 Age - 40 - 44 years 53 20 19 5 0 5 0 76 5 21
2011 Age - 45 - 49 years 53 34 0 0 3 5 6 97 3 36
2011 Age - 50 - 54 years 35 31 19 10 3 3 0 67 13 32
2011 Age - 55 - 59 years 33 17 17 7 0 10 16 68 9 30
2011 Age - 60 years and over 32 37 0 5 5 16 5 87 13 19
2008 Age - 30 - 34 years 32 32 16 11 0 11 0 71 12 19
2008 Age - 35 - 39 years 20 47 20 7 0 7 0 71 7 15
2008 Age - 40 - 44 years 35 30 9 0 0 17 9 88 0 23
2008 Age - 45 - 49 years 57 20 6 3 9 6 0 82 12 35
2008 Age - 50 - 54 years 35 29 8 13 2 6 6 74 17 48
2008 Age - 55 - 59 years 35 30 9 4 9 4 9 75 15 23
2008 Age - 60 years and over 32 50 9 0 0 0 9 90 0 22
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 78 13 4 4 0 0 0 91 4 21
2017 Age - 40 - 44 years 59 16 17 4 4 0 0 75 8 23
2017 Age - 45 - 49 years 47 23 13 0 17 0 0 70 17 30
2017 Age - 50 - 54 years 53 26 8 2 11 0 0 79 13 36
2017 Age - 55 - 59 years 58 20 8 5 8 0 0 78 14 33
2017 Age - 60 years and over 55 8 17 16 0 0 4 66 17 25

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 79 13 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 50 33 8 4 4 0 0 83 8 23
2017 Age - 45 - 49 years 37 33 16 6 7 0 0 70 13 30
2017 Age - 50 - 54 years 48 28 6 5 13 0 0 76 18 36
2017 Age - 55 - 59 years 58 20 11 5 6 0 0 78 11 33
2017 Age - 60 years and over 43 28 20 0 4 0 4 75 4 25

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 21 41 29 9 0 0 0 62 9 22
2017 Age - 40 - 44 years 22 33 32 9 4 0 0 55 14 23
2017 Age - 45 - 49 years 23 44 13 6 14 0 0 67 20 30
2017 Age - 50 - 54 years 27 37 17 8 8 2 0 66 17 36
2017 Age - 55 - 59 years 29 41 17 3 6 5 0 73 9 33
2017 Age - 60 years and over 16 48 15 8 4 8 0 70 14 25

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 14 61 13 9 0 4 0 78 9 22
2017 Age - 40 - 44 years 18 36 21 20 4 0 0 54 25 23
2017 Age - 45 - 49 years 20 43 7 7 23 0 0 63 30 30
2017 Age - 50 - 54 years 14 31 9 20 27 0 0 44 47 36
2017 Age - 55 - 59 years 21 41 19 11 9 0 0 61 20 33
2017 Age - 60 years and over 19 38 11 19 12 0 0 57 31 26

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 24 30 29 4 10 0 4 56 15 22
2017 Age - 40 - 44 years 21 47 8 14 11 0 0 68 24 23
2017 Age - 45 - 49 years 36 30 21 3 7 0 4 68 11 30
2017 Age - 50 - 54 years 40 30 11 11 8 0 0 70 19 36
2017 Age - 55 - 59 years 48 22 17 5 3 0 5 73 9 33
2017 Age - 60 years and over 51 20 8 8 8 4 0 74 17 25

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 14 31 38 4 12 0 0 45 17 22
2017 Age - 40 - 44 years 13 24 41 9 13 0 0 37 22 23
2017 Age - 45 - 49 years 15 14 31 30 10 0 0 29 40 30
2017 Age - 50 - 54 years 27 34 25 6 8 0 0 61 14 36
2017 Age - 55 - 59 years 24 36 18 14 9 0 0 59 23 33
2017 Age - 60 years and over 35 27 23 7 4 4 0 65 12 26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 25 28 31 8 8 0 0 53 17 22
2017 Age - 40 - 44 years 19 35 13 24 4 0 5 56 30 23
2017 Age - 45 - 49 years 22 24 17 13 24 0 0 46 37 30
2017 Age - 50 - 54 years 22 32 20 9 14 0 3 56 23 35
2017 Age - 55 - 59 years 24 36 18 14 9 0 0 60 22 33
2017 Age - 60 years and over 43 35 7 8 0 4 3 84 9 26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 12 28 35 8 17 0 0 40 25 22
2017 Age - 40 - 44 years 15 22 28 12 22 0 0 37 34 23
2017 Age - 45 - 49 years 9 24 27 16 21 3 0 34 38 30
2017 Age - 50 - 54 years 19 32 29 12 5 2 0 53 18 36
2017 Age - 55 - 59 years 17 30 25 15 6 0 8 51 22 33
2017 Age - 60 years and over 31 27 30 8 0 4 0 61 8 26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 35 47 0 0 0 0 18 100 0 22
2017 Age - 40 - 44 years 41 42 4 9 4 0 0 83 12 23
2017 Age - 45 - 49 years 48 31 14 3 0 4 0 82 3 29
2017 Age - 50 - 54 years 57 22 11 3 0 5 3 85 3 36
2017 Age - 55 - 59 years 46 24 10 11 0 0 9 76 13 33
2017 Age - 60 years and over 53 24 8 4 0 4 7 87 4 26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 25 42 13 11 10 0 0 66 21 22
2017 Age - 40 - 44 years 40 26 4 13 12 0 5 69 27 23
2017 Age - 45 - 49 years 34 26 27 3 10 0 0 60 13 30
2017 Age - 50 - 54 years 42 24 13 14 6 0 0 67 20 36
2017 Age - 55 - 59 years 29 37 23 8 3 0 0 66 11 33
2017 Age - 60 years and over 41 36 8 4 7 4 0 80 12 26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 23 50 9 8 10 0 0 73 18 22
2017 Age - 40 - 44 years 21 32 17 17 8 0 5 56 27 23
2017 Age - 45 - 49 years 20 23 24 14 20 0 0 42 34 30
2017 Age - 50 - 54 years 22 29 14 14 19 3 0 52 34 36
2017 Age - 55 - 59 years 37 33 16 9 6 0 0 70 14 33
2017 Age - 60 years and over 31 23 35 4 0 4 3 58 4 26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 27 32 24 12 4 0 0 59 16 22
2017 Age - 40 - 44 years 20 26 29 13 12 0 0 45 26 23
2017 Age - 45 - 49 years 15 27 27 14 16 0 0 42 30 30
2017 Age - 50 - 54 years 15 34 28 8 14 0 0 49 22 36
2017 Age - 55 - 59 years 29 25 19 14 9 5 0 57 24 33
2017 Age - 60 years and over 8 42 31 16 0 4 0 52 17 26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 37 34 25 4 0 0 0 71 4 22
2017 Age - 40 - 44 years 32 22 20 17 9 0 0 54 26 23
2017 Age - 45 - 49 years 25 21 21 17 17 0 0 46 34 30
2017 Age - 50 - 54 years 19 28 26 11 16 0 0 47 27 36
2017 Age - 55 - 59 years 37 29 19 6 6 0 5 68 12 33
2017 Age - 60 years and over 27 26 40 0 0 4 3 57 0 26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 45 35 11 4 4 0 0 81 8 22
2017 Age - 40 - 44 years 30 24 36 9 0 0 0 55 9 23
2017 Age - 45 - 49 years 33 33 17 17 0 0 0 66 17 30
2017 Age - 50 - 54 years 36 27 20 3 14 0 0 63 17 36
2017 Age - 55 - 59 years 42 25 19 6 9 0 0 67 14 33
2017 Age - 60 years and over 31 35 12 15 0 4 3 70 17 26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 58 34 4 5 0 0 0 91 5 22
2017 Age - 40 - 44 years 51 23 9 13 0 5 0 77 14 23
2017 Age - 45 - 49 years 53 27 7 14 0 0 0 79 14 30
2017 Age - 50 - 54 years 59 24 6 5 5 0 0 83 11 36
2017 Age - 55 - 59 years 61 21 14 0 3 0 0 83 3 33
2017 Age - 60 years and over 54 31 16 0 0 0 0 84 0 26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 67 17 12 0 0 0 4 87 0 22
2017 Age - 40 - 44 years 65 10 17 8 0 0 0 75 8 23
2017 Age - 45 - 49 years 55 20 10 0 10 0 4 79 11 30
2017 Age - 50 - 54 years 51 9 11 5 19 3 3 63 26 36
2017 Age - 55 - 59 years 71 14 3 2 6 0 5 89 8 33
2017 Age - 60 years and over 68 16 4 4 4 0 4 88 8 26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 41 39 16 4 0 0 0 80 4 22
2017 Age - 40 - 44 years 52 28 4 12 5 0 0 79 17 23
2017 Age - 45 - 49 years 50 33 6 3 3 0 4 86 7 30
2017 Age - 50 - 54 years 50 34 5 2 8 0 0 84 11 36
2017 Age - 55 - 59 years 54 27 11 3 0 0 5 86 3 33
2017 Age - 60 years and over 65 16 15 4 0 0 0 81 4 26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 51 28 4 9 0 0 9 86 10 21
2017 Age - 40 - 44 years 44 22 17 9 8 0 0 66 17 23
2017 Age - 45 - 49 years 40 23 14 6 14 0 4 65 21 30
2017 Age - 50 - 54 years 42 14 23 8 14 0 0 56 21 36
2017 Age - 55 - 59 years 52 26 9 3 6 0 5 82 9 32
2017 Age - 60 years and over 65 12 11 0 8 0 4 80 8 26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 50 8 0 0 0 0 42 100 0 22
2017 Age - 40 - 44 years 48 9 4 8 0 0 30 82 12 23
2017 Age - 45 - 49 years 58 6 3 4 3 0 27 87 10 30
2017 Age - 50 - 54 years 51 14 8 0 5 0 22 83 6 36
2017 Age - 55 - 59 years 51 17 7 0 0 0 25 91 0 33
2017 Age - 60 years and over 46 0 11 0 0 0 42 81 0 26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 53 39 0 0 0 0 8 100 0 22
2017 Age - 40 - 44 years 74 21 0 0 5 0 0 95 5 22
2017 Age - 45 - 49 years 76 10 7 0 3 0 4 90 4 29
2017 Age - 50 - 54 years 71 12 6 3 0 3 6 90 3 35
2017 Age - 55 - 59 years 63 27 0 0 3 0 8 97 3 33
2017 Age - 60 years and over 65 19 12 0 0 0 4 88 0 26

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 80 12 8 0 0 0 0 92 0 22
2017 Age - 40 - 44 years 62 17 12 0 5 0 4 83 5 23
2017 Age - 45 - 49 years 72 21 0 3 0 0 4 97 3 30
2017 Age - 50 - 54 years 73 17 3 3 2 0 2 92 5 36
2017 Age - 55 - 59 years 73 8 8 0 3 0 8 88 3 33
2017 Age - 60 years and over 81 11 0 0 0 0 8 100 0 26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 32 53 4 6 0 0 4 89 6 22
2017 Age - 40 - 44 years 47 29 12 4 8 0 0 75 13 23
2017 Age - 45 - 49 years 56 27 7 7 0 0 4 86 7 30
2017 Age - 50 - 54 years 64 25 8 0 0 0 2 92 0 36
2017 Age - 55 - 59 years 46 35 11 0 0 3 5 88 0 32
2017 Age - 60 years and over 53 16 16 0 4 0 12 78 4 26

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 12 43 37 4 4 0 0 55 8 22
2017 Age - 40 - 44 years 19 26 35 12 8 0 0 45 20 23
2017 Age - 45 - 49 years 10 24 40 17 10 0 0 33 27 30
2017 Age - 50 - 54 years 12 33 25 11 19 0 0 45 30 36
2017 Age - 55 - 59 years 29 19 35 8 9 0 0 49 17 33
2017 Age - 60 years and over 11 46 31 0 12 0 0 57 12 26

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 6 8 41 42 3 0 0 45 14 22
2017 Age - 40 - 44 years 9 24 29 24 9 0 5 34 35 23
2017 Age - 45 - 49 years 10 26 37 9 17 0 0 26 37 30
2017 Age - 50 - 54 years 16 17 31 28 8 0 0 37 33 36
2017 Age - 55 - 59 years 12 14 31 34 9 0 0 43 26 31
2017 Age - 60 years and over 8 8 46 20 15 0 3 36 17 26
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 35 31 16 0 14 4 0 37 63 22
2017 Age - 40 - 44 years 31 34 12 11 0 8 5 35 65 23
2017 Age - 45 - 49 years 46 24 16 0 0 13 0 53 47 29
2017 Age - 50 - 54 years 33 14 20 11 0 21 0 42 58 36
2017 Age - 55 - 59 years 47 28 14 6 3 3 0 48 52 33
2017 Age - 60 years and over 38 19 8 8 4 23 0 50 50 26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 27 12
2017 Age - 40 - 44 years 41 12
2017 Age - 45 - 49 years 17 12
2017 Age - 50 - 54 years 12 16
2017 Age - 55 - 59 years 0 18
2017 Age - 60 years and over 21 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 27 12
2017 Age - 40 - 44 years 32 12
2017 Age - 45 - 49 years 41 12
2017 Age - 50 - 54 years 18 16
2017 Age - 55 - 59 years 12 18
2017 Age - 60 years and over 21 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 19 12
2017 Age - 40 - 44 years 41 12
2017 Age - 45 - 49 years 18 12
2017 Age - 50 - 54 years 19 16
2017 Age - 55 - 59 years 16 18
2017 Age - 60 years and over 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 72 12
2017 Age - 40 - 44 years 17 12
2017 Age - 45 - 49 years 65 12
2017 Age - 50 - 54 years 30 16
2017 Age - 55 - 59 years 55 18
2017 Age - 60 years and over 50 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 0 12
2017 Age - 40 - 44 years 0 12
2017 Age - 45 - 49 years 0 12
2017 Age - 50 - 54 years 6 16
2017 Age - 55 - 59 years 0 18
2017 Age - 60 years and over 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Age - 35 - 39 years 40 12
2017 Age - 40 - 44 years 52 12
2017 Age - 45 - 49 years 26 12
2017 Age - 50 - 54 years 63 16
2017 Age - 55 - 59 years 33 18
2017 Age - 60 years and over 50 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Age - 35 - 39 years 0 64 22 7 0 7 12
2017 Age - 40 - 44 years 6 77 17 0 0 0 13
2017 Age - 45 - 49 years 8 54 28 0 10 0 11
2017 Age - 50 - 54 years 0 69 19 6 0 6 16
2017 Age - 55 - 59 years 6 66 11 11 0 6 18
2017 Age - 60 years and over 10 80 10 0 0 0 10

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 36 27 7 17 13 0 0 63 30 12
2017 Age - 40 - 44 years 24 42 11 0 8 0 15 78 9 13
2017 Age - 45 - 49 years 9 52 16 0 9 0 15 71 10 12
2017 Age - 50 - 54 years 19 30 13 13 13 6 6 56 29 16
2017 Age - 55 - 59 years 37 40 11 11 0 0 0 77 11 18
2017 Age - 60 years and over 19 50 10 10 0 0 10 77 11 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Age - 35 - 39 years 0 14 7 14 23 0 42 25 64 12
2017 Age - 40 - 44 years 8 29 17 6 8 26 6 54 21 13
2017 Age - 45 - 49 years 0 34 16 16 9 9 16 46 33 12
2017 Age - 50 - 54 years 7 19 20 13 18 6 18 34 41 16
2017 Age - 55 - 59 years 16 22 22 6 11 6 17 50 22 18
2017 Age - 60 years and over 9 20 10 31 0 0 30 41 44 10
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