2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 36 15 4 15 0 0 66 19 47
2017 TI-07 23 40 18 5 15 0 0 63 20 40
2014 TI 42 32 10 12 4 0 0 74 16 48
2011 TI 51 33 5 9 2 0 0 84 12 43
2011 TI-07 48 36 3 9 3 0 0 85 12 33
2008 TI 41 39 9 7 4 0 0 80 11 46
2008 TI-07 39 47 3 6 6 0 0 86 11 36

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 32 13 15 17 0 0 55 32 47
2017 TI-07 18 35 13 18 17 0 0 53 35 40

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 47 36 6 4 6 0 0 83 11 47
2017 TI-07 48 35 7 5 5 0 0 83 10 40
2014 TI 58 28 6 8 0 0 0 86 8 48
2011 TI 67 28 5 0 0 0 0 95 0 43
2011 TI-07 58 36 6 0 0 0 0 94 0 33

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 43 11 9 4 0 0 77 13 47
2017 TI-07 30 45 12 10 3 0 0 75 13 40
2014 TI 46 30 16 8 0 0 0 76 8 48
2011 TI 58 33 9 0 0 0 0 91 0 43
2011 TI-07 55 36 9 0 0 0 0 91 0 33
2008 TI 38 43 13 4 0 2 0 83 4 47
2008 TI-07 32 51 8 5 0 3 0 86 6 37

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 26 23 11 15 0 0 51 26 47
2017 TI-07 23 25 25 10 17 0 0 48 27 40
2014 TI 46 26 14 10 2 2 0 73 12 48
2011 TI 44 28 19 7 2 0 0 72 9 43
2011 TI-07 39 36 15 6 3 0 0 76 9 33

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 34 15 13 19 0 0 53 32 47
2017 TI-07 15 33 18 15 20 0 0 48 35 40
2014 TI 36 32 18 10 4 0 0 68 14 48
2011 TI 44 21 19 14 2 0 0 65 16 43
2011 TI-07 42 21 18 15 3 0 0 64 18 33
2008 TI 28 34 13 26 0 0 0 62 26 47
2008 TI-07 27 35 11 27 0 0 0 62 27 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 32 15 9 19 2 0 56 28 47
2017 TI-07 23 30 15 10 20 3 0 54 31 40
2014 TI 38 26 20 8 4 4 0 66 13 48
2011 TI 37 23 26 9 0 5 0 63 10 43
2011 TI-07 36 24 27 6 0 6 0 65 6 33
2008 TI 36 26 13 17 4 4 0 64 22 47
2008 TI-07 35 27 14 14 5 5 0 66 20 37
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 21 23 2 11 4 0 62 13 47
2017 TI-07 38 25 20 3 12 3 0 64 15 40
2014 TI 44 20 12 8 8 7 0 70 17 48
2011 TI 44 37 12 5 2 0 0 81 7 43
2011 TI-07 42 42 6 6 3 0 0 85 9 33
2008 TI 43 36 9 11 0 2 0 80 11 47
2008 TI-07 46 38 5 8 0 3 0 86 8 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 44 15 13 9 19 0 0 60 28 47
2017 TI-07 43 15 13 8 22 0 0 58 30 40
2014 TI 34 30 10 10 8 7 0 70 20 48
2011 TI 40 36 17 7 0 0 0 76 7 42
2011 TI-07 44 31 16 9 0 0 0 75 9 32
2008 TI 34 47 9 6 4 0 0 81 11 47
2008 TI-07 32 51 8 3 5 0 0 84 8 37

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 44 16 13 9 18 0 0 60 27 45
2017 TI-07 42 16 11 11 21 0 0 58 31 38
2014 TI 50 24 6 10 10 0 0 74 20 48

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 28 13 17 19 17 0 41 44 47
2017 TI-07 5 25 13 20 20 18 0 36 48 40
2014 TI 28 36 12 16 2 6 0 68 19 48
2011 TI 28 33 26 9 2 2 0 62 12 43
2011 TI-07 24 33 27 9 3 3 0 59 13 33

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 26 13 19 34 4 0 31 56 47
2017 TI-07 3 23 15 20 37 3 0 26 59 40
2014 TI 18 32 12 26 10 2 0 51 37 48
2011 TI 23 28 23 21 5 0 0 51 26 43
2011 TI-07 24 21 24 24 6 0 0 45 30 33
2008 TI 6 28 9 17 40 0 0 34 57 47
2008 TI-07 5 24 11 16 43 0 0 30 59 37

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 2 23 19 32 24 0 0 25 55 47
2017 TI-07 3 15 23 35 25 0 0 18 60 40
2014 TI 16 32 10 28 8 6 0 51 39 48
2011 TI 14 37 23 21 5 0 0 51 26 43
2011 TI-07 12 30 27 24 6 0 0 42 30 33
2008 TI 0 28 17 30 23 2 0 28 54 47
2008 TI-07 0 19 16 35 27 3 0 19 64 37

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 24 19 15 26 2 0 38 42 46
2017 TI-07 10 26 18 18 28 0 0 36 46 39
2014 TI 14 19 14 28 12 12 0 38 46 48
2011 TI 16 30 21 21 12 0 0 47 33 43
2011 TI-07 15 27 21 21 15 0 0 42 36 33
2008 TI 2 17 19 21 32 9 0 21 58 47
2008 TI-07 3 5 24 24 32 11 0 9 64 37

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 28 11 23 25 4 0 38 51 47
2017 TI-07 5 25 10 28 27 5 0 32 58 40
2014 TI 21 18 10 27 12 12 0 44 44 47
2011 TI 12 42 14 23 7 2 0 55 31 43
2011 TI-07 9 42 15 21 9 3 0 53 31 33
2008 TI 11 43 23 19 4 0 0 53 23 47
2008 TI-07 8 43 24 19 5 0 0 51 24 37
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 34 11 15 21 0 0 53 36 47
2017 TI-07 18 33 10 18 22 0 0 50 40 40
2014 TI 28 32 14 14 12 0 0 60 26 48
2011 TI 14 47 19 14 7 0 0 60 21 43
2011 TI-07 15 52 15 9 9 0 0 67 18 33

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 60 13 11 6 0 0 70 17 47
2017 TI-07 10 55 15 12 8 0 0 65 20 40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 23 15 19 24 11 2 34 49 47
2017 TI-07 5 20 15 20 28 10 3 28 55 40
2014 TI 14 16 18 12 14 21 4 41 35 48

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 40 21 11 13 13 2 0 63 26 47
2017 TI-07 38 25 8 15 15 0 0 63 30 40
2014 TI 40 26 6 8 12 7 0 72 22 48
2011 TI 24 40 19 10 7 0 0 64 17 42
2011 TI-07 28 44 9 9 9 0 0 72 19 32
2008 TI 17 53 15 6 9 0 0 70 15 47
2008 TI-07 19 54 14 3 11 0 0 73 14 37

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 26 34 17 11 13 0 0 60 24 47
2017 TI-07 23 30 20 13 15 0 0 53 28 40
2014 TI 42 44 2 6 2 2 2 90 8 48
2011 TI 28 47 16 9 0 0 0 74 9 43
2011 TI-07 21 48 18 12 0 0 0 70 12 33
2008 TI 26 53 13 6 2 0 0 79 9 47
2008 TI-07 24 57 11 5 3 0 0 81 8 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 32 17 9 20 7 0 51 31 46
2017 TI-07 13 31 20 8 23 5 0 46 33 39
2014 TI 30 34 12 10 0 12 2 74 12 48
2011 TI 30 37 16 12 2 2 0 69 14 43
2011 TI-07 27 39 18 9 3 3 0 69 13 33
2008 TI 30 17 32 6 9 6 0 50 16 47
2008 TI-07 27 16 32 5 11 8 0 47 18 37

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 39 21 21 6 0 0 51 28 47
2017 TI-07 5 43 20 25 8 0 0 48 32 40
2014 TI 18 42 10 20 10 0 0 60 30 48
2011 TI 26 47 14 14 0 0 0 72 14 43
2011 TI-07 21 48 12 18 0 0 0 70 18 33
2008 TI 17 47 13 21 2 0 0 64 23 47
2008 TI-07 16 46 11 24 3 0 0 62 27 37

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 53 38 9 0 0 0 0 91 0 47
2017 TI-07 50 42 8 0 0 0 0 92 0 40
2014 TI 64 32 2 0 2 0 0 96 2 48
2011 TI 60 28 12 0 0 0 0 88 0 43
2011 TI-07 61 24 15 0 0 0 0 85 0 33
2008 TI 55 40 2 2 0 0 0 96 2 47
2008 TI-07 57 38 3 3 0 0 0 95 3 37

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 59 32 8 0 0 0 0 92 0 47
2017 TI-07 55 35 10 0 0 0 0 90 0 40
2014 TI 70 28 0 2 0 0 0 98 2 48
2011 TI 63 37 0 0 0 0 0 100 0 43
2011 TI-07 64 36 0 0 0 0 0 100 0 33
2008 TI 57 32 6 4 0 0 0 89 4 47
2008 TI-07 57 38 3 3 0 0 0 95 3 37

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 28 19 26 21 0 0 34 47 47
2017 TI-07 5 25 23 23 25 0 0 30 47 40
2014 TI 13 30 21 17 13 6 0 45 32 47
2011 TI 9 44 16 14 14 2 0 55 29 43
2011 TI-07 6 48 12 15 18 0 0 55 33 33
2008 TI 4 28 21 13 34 0 0 32 47 47
2008 TI-07 5 30 22 8 35 0 0 35 43 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 17 15 19 40 4 0 22 62 47
2017 TI-07 5 15 15 15 47 3 0 21 64 40
2014 TI 6 32 12 18 26 6 0 40 47 48
2011 TI 0 28 19 19 35 0 0 28 53 43
2011 TI-07 0 33 15 15 36 0 0 33 52 33
2008 TI 2 21 13 13 51 0 0 23 64 47
2008 TI-07 3 19 14 11 54 0 0 22 65 37

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 34 19 15 13 0 0 53 28 47
2017 TI-07 15 33 20 18 15 0 0 48 32 40
2014 TI 10 50 14 14 12 0 0 60 26 48
2011 TI 37 42 9 7 5 0 0 79 12 43
2011 TI-07 36 39 9 9 6 0 0 76 15 33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 41 17 11 15 0 0 57 26 47
2017 TI-07 10 43 18 13 17 0 0 53 30 40
2014 TI 20 36 14 12 18 0 0 56 30 48

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 42 13 13 15 0 0 59 28 46
2017 TI-07 13 44 15 13 15 0 0 56 28 39
2014 TI 20 36 10 24 10 0 0 56 34 48
2011 TI 37 37 19 7 0 0 0 74 7 43
2011 TI-07 39 30 24 6 0 0 0 70 6 33

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 34 17 19 21 0 0 42 40 47
2017 TI-07 5 33 20 18 25 0 0 38 42 40

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 34 13 6 9 0 0 72 15 47
2017 TI-07 35 35 15 5 10 0 0 70 15 40
2014 TI 34 36 18 8 4 0 0 70 12 48
2011 TI 37 42 19 0 2 0 0 79 2 43
2011 TI-07 33 42 21 0 3 0 0 76 3 33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 30 4 11 4 0 0 81 15 47
2017 TI-07 48 30 5 13 5 0 0 77 18 40
2014 TI 36 50 8 4 2 0 0 86 6 48
2011 TI 44 44 5 5 2 0 0 88 7 43
2011 TI-07 42 42 6 6 3 0 0 85 9 33
2008 TI 57 30 6 4 2 0 0 87 6 47
2008 TI-07 59 32 3 3 3 0 0 92 5 37

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 40 23 2 4 2 0 70 7 47
2017 TI-07 33 40 18 3 5 3 0 74 8 40
2014 TI 20 42 22 4 8 2 2 64 13 48
2011 TI 26 47 23 5 0 0 0 72 5 43
2011 TI-07 27 48 21 3 0 0 0 76 3 33
2008 TI 17 43 28 9 4 0 0 60 13 47
2008 TI-07 16 46 24 8 5 0 0 62 14 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 28 8 4 7 0 0 81 11 46
2017 TI-07 51 26 10 5 8 0 0 77 13 39
2014 TI 58 30 4 6 2 0 0 88 8 48
2011 TI 51 33 9 2 5 0 0 84 7 43
2011 TI-07 55 27 12 3 3 0 0 82 6 33

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 TI 22 56 22 46
2017 TI-07 23 56 21 39
2014 TI 16 52 32 48
2011 TI 16 47 37 43
2011 TI-07 21 48 30 33

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 TI 30 0 21 39 0 10 10
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 37 11 7 9 2 0 73 16 46
2017 TI-07 31 41 10 8 8 3 0 73 16 39
2014 TI 38 34 16 10 2 0 0 72 12 48
2011 TI 42 35 16 7 0 0 0 77 7 43
2011 TI-07 39 36 18 6 0 0 0 76 6 33
2008 TI 43 45 11 0 2 0 0 87 2 47
2008 TI-07 41 46 11 0 3 0 0 86 3 37

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 43 17 13 8 0 0 62 21 47
2017 TI-07 13 45 20 13 10 0 0 58 22 40
2014 TI 26 50 10 8 4 2 0 77 12 48
2011 TI 26 49 14 12 0 0 0 74 12 43
2011 TI-07 18 55 15 12 0 0 0 73 12 33

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 32 40 9 4 0 2 13 46 47
2017 TI-07 15 30 37 10 5 0 3 15 46 40
2014 TI 2 24 38 18 10 7 0 30 28 48
2011 TI 0 23 49 23 5 0 0 28 23 43
2011 TI-07 0 27 48 21 3 0 0 24 27 33
2008 TI 6 23 40 23 4 2 0 28 30 47
2008 TI-07 8 24 30 30 5 3 0 36 33 37

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 21 34 24 11 0 2 35 31 47
2017 TI-07 10 23 32 20 13 0 3 33 34 40
2014 TI 2 10 28 26 24 7 2 56 13 48
2011 TI 0 5 26 44 23 0 2 69 5 43
2011 TI-07 0 3 24 48 21 0 3 72 3 33
2008 TI 4 11 38 34 11 2 0 46 15 47
2008 TI-07 5 11 35 32 14 3 0 47 17 37

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 25 21 15 0 0 2 15 63 47
2017 TI-07 43 27 15 13 0 0 3 13 72 40
2014 TI 18 38 20 10 8 5 0 19 60 48
2011 TI 16 44 19 14 7 0 0 21 60 43
2011 TI-07 18 42 24 12 3 0 0 15 61 33
2008 TI 23 38 26 6 4 2 0 11 63 47
2008 TI-07 24 38 27 3 5 3 0 8 64 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 19 36 21 4 0 2 26 37 47
2017 TI-07 20 17 33 23 5 0 3 28 38 40
2014 TI 8 14 28 32 10 7 0 46 24 48
2011 TI 5 14 35 35 12 0 0 47 19 43
2011 TI-07 6 15 30 39 9 0 0 48 21 33
2008 TI 6 19 34 34 4 2 0 39 26 47
2008 TI-07 8 16 32 35 5 3 0 42 25 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 26 23 21 6 0 2 28 48 47
2017 TI-07 25 25 20 20 8 0 3 28 52 40
2014 TI 12 18 36 16 10 7 0 28 33 48
2011 TI 12 30 19 30 9 0 0 40 42 43
2011 TI-07 15 24 24 27 9 0 0 36 39 33
2008 TI 4 21 45 23 4 2 0 28 26 47
2008 TI-07 5 19 46 22 5 3 0 28 25 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 4 40 34 13 0 2 48 11 47
2017 TI-07 8 5 40 33 15 0 0 47 13 40
2014 TI 0 4 26 44 18 5 2 67 4 48
2011 TI 2 14 28 44 9 2 0 55 17 43
2011 TI-07 3 12 27 48 9 0 0 58 15 33
2008 TI 6 9 32 38 13 2 0 52 15 47
2008 TI-07 8 11 32 30 16 3 0 47 19 37

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 30 28 6 2 0 0 9 64 47
2017 TI-07 40 33 23 3 3 0 0 5 72 40
2014 TI 26 32 18 10 6 7 0 17 63 48

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 43 9 13 15 0 0 64 28 47
2017 TI-07 18 43 8 15 18 0 0 60 32 40
2014 TI 26 36 12 18 6 0 2 63 25 48

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 57 9 17 2 0 0 72 19 47
2017 TI-07 15 57 8 18 3 0 0 72 20 40
2014 TI 44 40 6 6 2 0 2 86 8 48

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 28 21 4 11 13 0 58 17 47
2017 TI-07 20 25 23 5 13 15 0 53 21 40
2014 TI 26 32 26 8 4 4 0 60 13 48

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 34 25 9 7 2 0 59 15 47
2017 TI-07 20 30 30 10 8 3 0 51 18 40
2014 TI 32 42 14 2 6 4 0 77 8 48
2011 TI 34 44 7 10 5 0 0 78 15 41
2011 TI-07 29 45 10 10 6 0 0 74 16 31

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 39 11 8 11 0 2 70 19 47
2017 TI-07 25 40 10 10 13 0 3 67 23 40
2014 TI 44 28 10 12 4 2 0 73 16 48
2011 TI 37 40 2 16 5 0 0 77 21 43
2011 TI-07 36 36 3 18 6 0 0 73 24 33
2008 TI 19 38 13 17 13 0 0 57 30 47
2008 TI-07 19 41 11 19 11 0 0 59 30 37

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 23 24 13 28 2 0 35 41 47
2017 TI-07 10 23 20 12 33 3 0 33 46 40
2014 TI 26 19 22 16 12 2 2 48 29 48

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 42 41 13 2 2 0 0 83 4 47
2017 TI-07 38 43 15 3 2 0 0 80 5 40
2014 TI 64 28 4 4 0 0 0 92 4 48
2011 TI 65 21 7 5 0 2 0 88 5 43
2011 TI-07 61 21 9 6 0 3 0 84 6 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 43 9 6 15 4 0 69 22 47
2017 TI-07 18 48 8 8 17 3 0 67 26 40
2014 TI 24 42 12 6 14 2 0 67 21 48
2011 TI 23 40 19 9 5 2 2 66 15 43
2011 TI-07 21 33 21 12 6 3 3 58 19 33
2008 TI 23 38 19 9 4 6 0 66 14 47
2008 TI-07 19 38 22 8 5 8 0 62 15 37

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 34 23 13 17 4 0 44 31 47
2017 TI-07 5 38 22 15 20 0 0 43 35 40
2014 TI 4 30 26 24 6 9 0 38 33 48
2011 TI 7 37 26 16 14 0 0 44 30 43
2011 TI-07 6 39 21 18 15 0 0 45 33 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 36 23 15 15 2 2 45 31 47
2017 TI-07 5 38 23 15 18 3 0 44 33 40
2014 TI 14 30 16 16 14 10 0 49 34 48
2011 TI 14 33 19 21 7 7 0 50 30 43
2011 TI-07 15 30 15 21 9 9 0 50 33 33

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 44 9 22 10 0 0 60 32 47
2017 TI-07 10 48 8 23 12 0 0 58 35 40
2014 TI 18 52 10 10 8 2 0 71 19 48
2011 TI 26 51 7 16 0 0 0 77 16 43
2011 TI-07 24 45 9 21 0 0 0 70 21 33
2008 TI 30 57 2 9 2 0 0 87 11 47
2008 TI-07 27 57 3 11 3 0 0 84 14 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 30 13 15 4 0 0 68 19 47
2017 TI-07 35 32 13 15 5 0 0 67 20 40
2014 TI 40 38 4 14 4 0 0 78 18 48
2011 TI 37 35 19 9 0 0 0 72 9 43
2011 TI-07 36 33 18 12 0 0 0 70 12 33

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 42 15 17 4 0 0 64 21 47
2017 TI-07 18 43 18 17 5 0 0 60 22 40
2014 TI 40 34 12 8 6 0 0 74 14 48

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 57 32 4 7 0 0 0 89 7 47
2017 TI-07 52 35 5 8 0 0 0 87 8 40
2014 TI 70 18 6 2 4 0 0 88 6 48
2011 TI 60 21 12 7 0 0 0 81 7 43
2011 TI-07 58 18 15 9 0 0 0 76 9 33
2008 TI 60 23 9 2 4 0 2 85 7 47
2008 TI-07 62 24 3 3 5 0 3 89 8 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 66 19 9 4 2 0 0 85 6 47
2017 TI-07 65 18 10 5 3 0 0 82 8 40
2014 TI 62 14 4 10 4 0 6 81 15 48
2011 TI 58 16 9 9 2 0 5 78 12 43
2011 TI-07 55 15 12 9 3 0 6 74 13 33
2008 TI 64 17 4 6 6 0 2 83 13 47
2008 TI-07 65 16 5 5 5 0 3 83 11 37

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 66 11 13 6 4 0 0 77 11 47
2017 TI-07 60 13 15 8 5 0 0 73 13 40
2014 TI 58 12 10 4 4 0 12 79 9 48
2011 TI 60 19 10 5 2 0 5 83 8 42
2011 TI-07 50 25 13 6 0 0 6 80 7 32
2008 TI 57 13 15 4 6 0 4 73 11 47
2008 TI-07 59 11 14 5 5 0 5 74 11 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 72 15 6 2 4 0 0 87 6 47
2017 TI-07 73 13 7 3 5 0 0 85 8 40
2014 TI 66 14 8 0 4 0 8 87 4 48
2011 TI 67 17 10 0 0 0 7 90 0 42
2011 TI-07 59 22 9 0 0 0 9 90 0 32
2008 TI 79 6 2 0 4 0 9 93 5 47
2008 TI-07 84 0 3 0 3 0 11 94 3 37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 47 23 15 11 2 2 0 71 13 47
2017 TI-07 45 25 15 10 3 3 0 72 13 40
2014 TI 44 18 8 4 8 7 10 76 15 48

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 47 22 15 9 4 4 0 71 13 47
2017 TI-07 43 20 17 10 5 5 0 66 16 40
2014 TI 62 16 6 4 4 4 4 85 9 48
2011 TI 53 23 14 5 2 0 2 79 7 43
2011 TI-07 52 21 15 6 3 0 3 75 9 33
2008 TI 53 15 21 4 4 0 2 70 9 47
2008 TI-07 54 16 19 5 3 0 3 72 8 37

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 28 72 47
2017 TI-07 30 70 40
2014 TI 28 72 48

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 77 13
2017 TI-07 83 12
2014 TI 79 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 12
2014 TI 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12
2014 TI 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12
2014 TI 0 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12
2014 TI 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 TI 54 13
2017 TI-07 50 12
2014 TI 43 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 TI 62 13
2017 TI-07 67 12
2014 TI 71 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 TI 54 13
2017 TI-07 58 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 TI 54 13
2017 TI-07 58 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 TI 39 13
2017 TI-07 42 12
2014 TI 43 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 TI 69 13
2017 TI-07 67 12
2014 TI 43 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12
2014 TI 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12
2014 TI 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 TI 46 13
2017 TI-07 50 12
2014 TI 43 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 TI 54 13
2017 TI-07 50 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 77 13
2017 TI-07 75 12
2014 TI 43 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 TI 69 13
2017 TI-07 67 12
2014 TI 43 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 39 13
2017 TI-07 42 12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 TI 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-07 0 12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 TI 0 11
2017 TI-07 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 TI 0 11
2017 TI-07 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI 0 11
2017 TI-07 0 10
2014 TI 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 TI 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 TI 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 TI 0 11
2017 TI-07 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 TI 0 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 TI 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 54 11
2017 TI-07 60 10
2014 TI 75 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI 0 11
2017 TI-07 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 92 8 13
2017 TI-07 91 9 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 2 11 30 15 17 21 4 17 43 47
2017 TI-07 3 10 30 18 20 15 5 16 47 40
2014 TI 6 18 16 12 8 36 4 40 33 48

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 34 17 17 13 8 0 49 33 47
2017 TI-07 10 38 10 20 15 8 0 51 38 40
2014 TI 20 32 16 12 6 13 0 60 21 48
2011 TI 28 30 28 9 2 2 0 60 12 43
2011 TI-07 24 30 27 12 3 3 0 56 16 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 11 89 47
2017 TI-07 13 87 40
2014 TI 0 100 46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 10 28 2 11 34 6 32 22 47
2017 TI-07 10 10 28 3 13 30 8 32 24 40
2014 TI 6 14 36 0 0 42 2 36 0 48

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 30 26 2 9 17 0 56 13 47
2017 TI-07 17 28 25 3 10 18 0 54 15 40
2014 TI 20 30 34 2 0 14 0 59 2 48
2011 TI 30 35 26 2 2 5 0 68 5 43
2011 TI-07 27 33 27 3 3 6 0 65 6 33

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 17 83 47
2017 TI-07 18 82 40
2014 TI 10 90 48

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 66 7 4 0 0 0 89 4 47
2017 TI-07 23 67 5 5 0 0 0 90 5 40
2014 TI 22 58 8 8 4 0 0 80 12 48
2011 TI 24 48 12 14 2 0 0 71 17 42
2011 TI-07 21 42 15 18 3 0 0 64 21 33
2008 TI 28 53 11 9 0 0 0 81 9 47
2008 TI-07 27 57 11 5 0 0 0 84 5 37

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 0 17 21 17 24 19 2 21 52 47
2017 TI-07 0 15 22 18 28 15 3 18 55 40
2014 TI 2 10 20 26 20 21 0 15 59 48
2011 TI 2 9 35 14 30 9 0 13 49 43
2011 TI-07 0 6 30 12 39 12 0 7 59 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 38 11 13 4 0 0 72 17 47
2017 TI-07 33 37 10 15 5 0 0 70 20 40
2014 TI 40 32 13 8 2 4 0 75 11 48
2011 TI 40 40 21 0 0 0 0 79 0 43
2011 TI-07 42 39 18 0 0 0 0 82 0 33
2008 TI 45 45 6 4 0 0 0 89 4 47
2008 TI-07 46 49 5 0 0 0 0 95 0 37

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 36 17 13 6 4 0 62 20 47
2017 TI-07 20 35 18 15 8 5 0 58 24 40
2014 TI 28 28 17 12 10 4 0 59 23 48
2011 TI 28 42 21 5 5 0 0 70 9 43
2011 TI-07 27 42 18 6 6 0 0 70 12 33
2008 TI 32 38 6 13 4 4 2 75 18 47
2008 TI-07 24 46 8 11 5 5 0 74 17 37
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 48 22 9 7 15 0 0 70 22 46
2017 TI-07 46 21 8 8 18 0 0 67 25 39

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 43 31 11 4 11 0 0 74 15 46
2017 TI-07 41 31 10 5 13 0 0 72 18 39

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 46 18 11 7 2 0 64 18 46
2017 TI-07 13 46 21 10 8 3 0 61 18 39

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 2 53 13 15 17 0 0 55 32 47
2017 TI-07 0 55 13 13 20 0 0 55 32 40

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 25 17 9 15 0 0 59 24 47
2017 TI-07 30 27 15 10 18 0 0 57 28 40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 32 23 13 11 0 0 53 24 47
2017 TI-07 23 32 23 13 10 0 0 55 23 40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 34 23 17 8 0 0 51 26 47
2017 TI-07 18 35 20 18 10 0 0 53 27 40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 36 32 13 7 2 0 48 20 47
2017 TI-07 10 37 30 13 8 3 0 48 21 40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 53 30 11 7 0 0 0 83 7 47
2017 TI-07 50 35 10 5 0 0 0 85 5 40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 28 19 7 11 0 0 64 17 47
2017 TI-07 33 30 20 5 13 0 0 63 18 40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 28 26 9 23 0 0 42 32 47
2017 TI-07 13 28 23 10 27 0 0 40 37 40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 32 21 15 21 0 0 42 36 47
2017 TI-07 13 28 20 15 25 0 0 40 40 40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 30 32 4 21 0 0 42 26 47
2017 TI-07 13 25 33 5 25 0 0 38 30 40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 26 34 19 15 6 0 0 60 21 47
2017 TI-07 23 35 20 15 7 0 0 58 22 40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 30 11 9 2 0 0 78 11 47
2017 TI-07 50 32 5 10 3 0 0 82 13 40

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 59 17 6 2 13 0 2 78 15 47
2017 TI-07 57 15 8 3 15 0 3 74 18 40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 53 32 15 0 0 0 0 85 0 47
2017 TI-07 55 28 18 0 0 0 0 82 0 40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 44 17 17 8 11 0 2 63 20 47
2017 TI-07 40 18 18 10 13 0 3 59 23 40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 47 13 6 0 0 0 34 91 0 47
2017 TI-07 53 5 5 0 0 0 38 92 0 40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 61 31 2 2 2 0 2 93 4 46
2017 TI-07 64 26 3 3 3 0 3 92 5 39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 76 15 2 2 0 0 4 96 2 47
2017 TI-07 72 18 3 3 0 0 5 95 3 40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 53 26 11 4 0 2 4 84 5 47
2017 TI-07 50 25 13 5 0 3 5 81 6 40

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 25 41 6 15 0 0 38 21 47
2017 TI-07 10 23 45 5 18 0 0 33 22 40

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 13 40 26 6 0 0 32 28 47
2017 TI-07 15 15 43 20 8 0 0 28 30 40
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 25 28 9 4 6 0 29 71 47
2017 TI-07 23 27 28 10 5 8 0 24 76 40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 16 31
2017 TI-07 18 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 23 31
2017 TI-07 25 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 26 31
2017 TI-07 25 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 TI 55 31
2017 TI-07 53 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 TI 0 31
2017 TI-07 0 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 TI 42 31
2017 TI-07 43 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 TI 3 68 16 6 0 6 31
2017 TI-07 4 71 18 4 0 4 28

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 45 10 10 16 3 3 62 28 31
2017 TI-07 11 46 11 7 18 4 4 61 27 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 36 13 16 13 3 13 50 35 31
2017 TI-07 4 39 11 14 15 4 14 52 35 28
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