2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 34 6 6 4 0 0 84 10 128
2017 Ontario (excluding National Capital Region) 19 41 20 0 20 0 0 60 20 10
2017 Quebec (excluding National Capital Region) 23 54 15 8 0 0 0 77 8 13
2017 British Columbia 17 28 37 0 18 0 0 45 18 11
2014 National Capital Region 48 33 9 10 0 0 0 81 10 119
2014 Ontario (excluding National Capital Region) 50 40 0 0 10 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 21 43 7 14 14 0 0 64 29 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 33 38 10 10 9 0 0 70 19 128
2017 Ontario (excluding National Capital Region) 29 31 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 46 31 8 0 0 0 62 8 13
2017 British Columbia 17 27 19 0 37 0 0 44 37 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 25 7 1 1 0 0 91 2 127
2017 Ontario (excluding National Capital Region) 49 30 10 10 0 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 39 54 8 0 0 0 0 92 0 13
2017 British Columbia 26 46 0 9 18 0 0 72 28 11
2014 National Capital Region 70 24 5 1 0 0 0 94 1 118
2014 Ontario (excluding National Capital Region) 60 30 0 10 0 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 44 35 0 14 7 0 0 79 21 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 27 12 2 4 0 0 82 6 128
2017 Ontario (excluding National Capital Region) 39 31 0 30 0 0 0 70 30 10
2017 Quebec (excluding National Capital Region) 17 75 8 0 0 0 0 92 0 12
2017 British Columbia 26 18 28 18 9 0 0 44 28 11
2014 National Capital Region 51 31 8 7 2 1 0 83 9 118
2014 Ontario (excluding National Capital Region) 50 40 0 10 0 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 37 35 14 7 7 0 0 71 14 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 26 15 8 9 1 0 67 17 128
2017 Ontario (excluding National Capital Region) 29 20 0 30 20 0 0 49 51 10
2017 Quebec (excluding National Capital Region) 24 38 15 15 8 0 0 62 23 13
2017 British Columbia 35 0 9 28 28 0 0 35 56 11
2014 National Capital Region 46 22 16 9 6 2 0 69 15 120
2014 Ontario (excluding National Capital Region) 40 30 20 10 0 0 0 70 10 10
2014 Quebec (excluding National Capital Region) 23 49 7 14 7 0 0 71 21 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 30 8 11 8 1 0 73 19 128
2017 Ontario (excluding National Capital Region) 10 39 0 20 30 0 0 49 51 10
2017 Quebec (excluding National Capital Region) 24 39 23 8 8 0 0 62 15 13
2017 British Columbia 17 18 18 19 28 0 0 35 47 11
2014 National Capital Region 44 27 13 10 6 1 0 71 16 120
2014 Ontario (excluding National Capital Region) 30 50 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 16 49 14 14 7 0 0 64 21 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 24 11 10 6 5 3 70 18 128
2017 Ontario (excluding National Capital Region) 9 41 20 10 10 10 0 55 22 10
2017 Quebec (excluding National Capital Region) 31 31 0 15 15 8 0 67 33 13
2017 British Columbia 26 0 28 9 37 0 0 26 46 11
2014 National Capital Region 44 21 16 11 7 2 0 66 18 120
2014 Ontario (excluding National Capital Region) 19 30 30 0 0 10 10 62 0 10
2014 Quebec (excluding National Capital Region) 16 35 21 7 21 0 0 50 29 14
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 25 15 5 5 2 1 74 11 128
2017 Ontario (excluding National Capital Region) 90 0 0 0 10 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 31 30 15 0 15 8 0 67 16 13
2017 British Columbia 26 18 37 9 9 0 0 45 18 11
2014 National Capital Region 39 30 9 12 5 3 3 73 18 119
2014 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 14 42 16 7 21 0 0 56 28 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 18 16 11 5 0 1 68 16 128
2017 Ontario (excluding National Capital Region) 70 10 10 10 0 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 46 23 15 0 15 0 0 69 15 13
2017 British Columbia 45 9 10 18 18 0 0 54 37 11
2014 National Capital Region 39 34 10 9 7 0 1 74 16 119
2014 Ontario (excluding National Capital Region) 59 31 10 0 0 0 0 90 0 10
2014 Quebec (excluding National Capital Region) 7 49 23 7 14 0 0 56 21 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 20 12 8 8 0 2 72 16 128
2017 Quebec (excluding National Capital Region) 39 31 8 8 15 0 0 69 23 13
2017 British Columbia 29 10 21 20 20 0 0 39 40 10
2014 National Capital Region 40 29 8 11 10 1 2 70 21 119
2014 Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 10
2014 Quebec (excluding National Capital Region) 30 35 7 0 28 0 0 64 28 14

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 29 12 14 12 4 0 60 27 128
2017 Ontario (excluding National Capital Region) 10 10 9 20 30 20 0 25 64 10
2017 Quebec (excluding National Capital Region) 0 62 15 8 8 8 0 67 16 13
2017 British Columbia 17 18 0 37 18 9 0 39 61 11
2014 National Capital Region 31 30 8 16 6 9 0 68 24 119
2014 Ontario (excluding National Capital Region) 30 30 20 20 0 0 0 60 20 10
2014 Quebec (excluding National Capital Region) 15 49 21 14 0 0 0 65 14 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 26 16 13 15 0 0 55 29 128
2017 Ontario (excluding National Capital Region) 0 10 10 29 51 0 0 10 80 10
2017 Quebec (excluding National Capital Region) 0 31 30 15 15 8 0 34 33 13
2017 British Columbia 8 27 9 19 37 0 0 35 56 11
2014 National Capital Region 29 33 10 15 10 3 1 64 26 119
2014 Ontario (excluding National Capital Region) 20 20 10 30 20 0 0 40 50 10
2014 Quebec (excluding National Capital Region) 14 21 37 29 0 0 0 35 29 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 24 15 20 13 5 0 49 35 128
2017 Ontario (excluding National Capital Region) 0 0 10 49 41 0 0 0 90 10
2017 Quebec (excluding National Capital Region) 8 31 38 8 15 0 0 39 23 13
2017 British Columbia 0 26 18 28 28 0 0 26 55 11
2014 National Capital Region 18 31 15 21 8 8 0 53 31 119
2014 Ontario (excluding National Capital Region) 10 30 40 20 0 0 0 40 20 10
2014 Quebec (excluding National Capital Region) 7 37 21 36 0 0 0 43 36 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 26 10 13 13 3 0 63 27 128
2017 Ontario (excluding National Capital Region) 0 9 30 31 20 10 0 10 56 10
2017 Quebec (excluding National Capital Region) 15 23 31 15 8 8 0 42 25 13
2017 British Columbia 10 20 9 20 41 0 0 30 61 10
2014 National Capital Region 28 28 14 13 11 6 0 59 25 119
2014 Ontario (excluding National Capital Region) 10 30 31 20 0 10 0 44 22 10
2014 Quebec (excluding National Capital Region) 7 23 21 14 14 21 0 37 36 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 30 18 9 18 1 0 55 27 128
2017 Ontario (excluding National Capital Region) 0 20 19 20 41 0 0 20 61 10
2017 Quebec (excluding National Capital Region) 0 54 23 15 8 0 0 54 23 13
2017 British Columbia 17 18 9 18 37 0 0 35 56 11
2014 National Capital Region 23 26 15 15 14 7 0 53 31 119
2014 Ontario (excluding National Capital Region) 30 10 20 30 10 0 0 40 40 10
2014 Quebec (excluding National Capital Region) 14 28 22 21 7 7 0 45 31 14
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 31 12 17 9 1 1 61 27 128
2017 Ontario (excluding National Capital Region) 10 50 10 10 20 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 16 46 23 15 0 0 0 62 15 13
2017 British Columbia 17 9 28 9 37 0 0 26 46 11
2014 National Capital Region 27 30 19 13 9 1 1 58 23 119
2014 Ontario (excluding National Capital Region) 30 50 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 22 21 14 7 36 0 0 44 42 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 36 10 14 5 0 1 71 19 128
2017 Ontario (excluding National Capital Region) 29 51 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 8 46 30 15 0 0 0 54 15 13
2017 British Columbia 0 54 9 18 18 0 0 54 37 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 22 15 10 18 15 5 46 36 128
2017 Ontario (excluding National Capital Region) 20 10 0 21 10 30 9 50 50 10
2017 Quebec (excluding National Capital Region) 8 31 16 15 23 0 8 42 41 13
2017 British Columbia 8 18 28 18 28 0 0 26 46 11
2014 National Capital Region 12 21 15 18 16 14 2 40 42 119
2014 Ontario (excluding National Capital Region) 0 20 10 0 40 30 0 28 57 10
2014 Quebec (excluding National Capital Region) 7 16 14 21 14 28 0 31 49 14

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 27 17 12 6 0 2 65 18 128
2017 Ontario (excluding National Capital Region) 61 19 0 0 20 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 23 46 8 8 8 8 0 75 17 13
2017 British Columbia 26 27 19 18 9 0 0 54 28 11
2014 National Capital Region 30 34 16 10 8 1 2 65 18 119
2014 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 15 35 14 7 28 0 0 50 36 14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 27 5 6 3 11 14 81 12 36
2014 National Capital Region 32 27 16 2 11 6 6 66 15 37

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 26 8 10 6 0 2 75 16 127
2017 Ontario (excluding National Capital Region) 50 19 0 10 20 0 0 70 30 10
2017 Quebec (excluding National Capital Region) 23 47 8 0 23 0 0 70 23 13
2017 British Columbia 18 35 10 27 9 0 0 54 37 11
2014 National Capital Region 45 37 8 4 2 3 2 85 6 119
2014 Ontario (excluding National Capital Region) 40 51 0 0 10 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 28 65 7 0 0 0 0 93 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 17 11 8 10 8 3 67 20 128
2017 Ontario (excluding National Capital Region) 20 19 10 21 20 10 0 43 45 10
2017 Quebec (excluding National Capital Region) 23 39 8 0 30 0 0 62 30 13
2017 British Columbia 18 26 37 9 9 0 0 45 18 11
2014 National Capital Region 46 25 6 7 4 10 2 81 12 119
2014 Ontario (excluding National Capital Region) 20 60 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 14 37 14 7 0 28 0 70 10 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 27 14 18 5 0 1 64 22 128
2017 Ontario (excluding National Capital Region) 0 39 10 10 41 0 0 39 51 10
2017 Quebec (excluding National Capital Region) 0 46 23 23 8 0 0 46 31 13
2017 British Columbia 17 28 37 0 18 0 0 45 18 11
2014 National Capital Region 30 38 12 13 5 1 1 69 19 119
2014 Ontario (excluding National Capital Region) 0 50 10 30 10 0 0 50 40 10
2014 Quebec (excluding National Capital Region) 22 42 14 14 7 0 0 65 21 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 63 29 5 2 1 0 0 92 3 128
2017 Quebec (excluding National Capital Region) 31 54 15 0 0 0 0 85 0 13
2017 British Columbia 63 37 0 0 0 0 0 100 0 11
2014 National Capital Region 58 34 6 0 2 0 0 92 2 119
2014 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 44 49 0 7 0 0 0 93 7 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 31 4 2 1 0 0 93 3 128
2017 Quebec (excluding National Capital Region) 31 61 8 0 0 0 0 92 0 13
2017 British Columbia 63 19 18 0 0 0 0 82 0 11
2014 National Capital Region 60 34 3 2 1 0 0 94 3 119
2014 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 35 58 0 7 0 0 0 93 7 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 23 17 11 14 4 0 57 26 128
2017 Ontario (excluding National Capital Region) 10 9 20 10 40 10 0 21 57 10
2017 Quebec (excluding National Capital Region) 8 39 8 38 8 0 0 47 46 13
2017 British Columbia 0 35 27 9 28 0 0 35 37 11
2014 National Capital Region 28 25 23 6 13 4 1 56 19 120
2014 Ontario (excluding National Capital Region) 10 30 10 40 10 0 0 40 50 10
2014 Quebec (excluding National Capital Region) 7 35 43 7 7 0 0 42 14 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 17 17 19 26 1 9 31 50 128
2017 Ontario (excluding National Capital Region) 0 0 30 10 51 0 9 0 67 10
2017 Quebec (excluding National Capital Region) 0 15 31 8 30 16 0 18 45 13
2017 British Columbia 0 26 18 18 37 0 0 26 56 11
2014 National Capital Region 12 17 16 18 27 5 4 33 50 120
2014 Ontario (excluding National Capital Region) 10 30 20 10 20 0 10 44 34 10
2014 Quebec (excluding National Capital Region) 7 35 7 14 37 0 0 42 51 14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 30 11 11 7 0 1 71 18 128
2017 Ontario (excluding National Capital Region) 19 40 10 21 10 0 0 59 31 10
2017 Quebec (excluding National Capital Region) 15 46 31 8 0 0 0 62 8 13
2017 British Columbia 17 18 9 18 37 0 0 35 56 11
2014 National Capital Region 25 43 11 10 9 1 1 69 19 119
2014 Ontario (excluding National Capital Region) 20 60 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 44 14 21 14 0 0 50 36 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 33 16 7 8 0 1 69 15 128
2017 Ontario (excluding National Capital Region) 29 30 10 10 20 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 77 0 8 0 0 0 92 8 13
2017 British Columbia 8 18 18 9 47 0 0 26 56 11
2014 National Capital Region 33 33 17 5 11 1 1 67 16 119
2014 Ontario (excluding National Capital Region) 40 40 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 29 21 7 36 0 0 36 43 14

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 35 11 8 9 0 1 72 17 128
2017 Ontario (excluding National Capital Region) 39 30 10 10 10 0 0 69 21 10
2017 Quebec (excluding National Capital Region) 0 62 23 15 0 0 0 62 15 13
2017 British Columbia 17 10 18 18 37 0 0 26 55 11
2014 National Capital Region 33 37 14 8 8 0 0 70 16 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 51 0 36 7 0 0 57 43 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 30 20 9 9 3 1 60 19 128
2017 Ontario (excluding National Capital Region) 19 10 20 10 40 0 0 29 51 10
2017 Quebec (excluding National Capital Region) 0 39 38 15 8 0 0 39 23 13
2017 British Columbia 0 35 9 18 37 0 0 35 56 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 31 11 5 5 1 0 78 11 128
2017 Quebec (excluding National Capital Region) 15 39 15 23 8 0 0 54 31 13
2017 British Columbia 26 9 46 9 9 0 0 36 18 11
2014 National Capital Region 36 36 13 10 3 0 2 73 14 119
2014 Ontario (excluding National Capital Region) 50 30 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 14 65 7 7 7 0 0 79 14 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 21 7 9 5 0 18 74 17 128
2017 Quebec (excluding National Capital Region) 54 31 8 8 0 0 0 85 8 13
2017 British Columbia 54 9 0 28 9 0 0 63 37 11
2014 National Capital Region 38 29 8 9 2 2 12 78 13 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 49 28 7 7 0 0 8 85 8 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 35 18 3 7 2 2 70 11 128
2017 Ontario (excluding National Capital Region) 39 20 31 0 10 0 0 59 10 10
2017 Quebec (excluding National Capital Region) 31 46 15 8 0 0 0 77 8 13
2017 British Columbia 18 9 54 9 0 9 0 30 10 11
2014 National Capital Region 27 40 18 9 4 0 1 68 13 118
2014 Ontario (excluding National Capital Region) 20 30 40 10 0 0 0 50 10 10
2014 Quebec (excluding National Capital Region) 30 28 28 7 7 0 0 58 14 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 21 9 4 3 1 6 83 8 128
2017 Ontario (excluding National Capital Region) 79 10 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 31 46 15 0 8 0 0 77 8 13
2017 British Columbia 31 29 20 10 10 0 0 60 20 10
2014 National Capital Region 53 18 9 7 6 2 5 76 13 119
2014 Ontario (excluding National Capital Region) 60 20 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 51 42 7 0 0 0 0 93 0 14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 24 49 28 128
2017 Ontario (excluding National Capital Region) 19 30 51 10
2017 Quebec (excluding National Capital Region) 30 54 15 13
2017 British Columbia 18 44 37 11
2014 National Capital Region 20 48 32 120
2014 Ontario (excluding National Capital Region) 10 60 30 10
2014 Quebec (excluding National Capital Region) 28 50 21 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 17 7 39 15 6 16 32
2014 National Capital Region 20 4 59 8 9999 8 24
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 26 10 3 1 1 0 85 4 127
2017 Ontario (excluding National Capital Region) 29 51 0 10 0 10 0 89 11 10
2017 Quebec (excluding National Capital Region) 23 54 15 8 0 0 0 77 8 13
2017 British Columbia 35 19 9 0 37 0 0 54 37 11
2014 National Capital Region 57 31 11 1 1 0 0 88 2 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 29 28 14 14 14 0 0 58 29 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 29 8 8 4 0 0 80 12 127
2017 Ontario (excluding National Capital Region) 10 39 10 20 20 0 0 49 41 10
2017 Quebec (excluding National Capital Region) 8 77 8 0 8 0 0 85 8 13
2017 British Columbia 26 9 46 0 18 0 0 35 18 11
2014 National Capital Region 46 38 7 3 4 2 0 85 8 119
2014 Ontario (excluding National Capital Region) 30 51 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 29 35 21 7 7 0 0 65 14 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 24 39 20 9 1 1 30 30 128
2017 Ontario (excluding National Capital Region) 10 31 19 20 20 0 0 40 41 10
2017 Quebec (excluding National Capital Region) 15 23 38 8 8 0 8 17 42 13
2017 British Columbia 28 18 54 0 0 0 0 0 46 11
2014 National Capital Region 10 29 33 23 5 1 0 28 39 119
2014 Ontario (excluding National Capital Region) 10 10 30 40 10 0 0 50 20 10
2014 Quebec (excluding National Capital Region) 0 28 50 15 7 0 0 22 28 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 5 14 29 30 17 2 2 50 20 128
2017 Ontario (excluding National Capital Region) 10 30 40 0 20 0 0 20 40 10
2017 Quebec (excluding National Capital Region) 0 15 30 31 15 0 8 51 17 13
2017 British Columbia 28 37 17 9 9 0 0 18 65 11
2014 National Capital Region 5 14 24 32 20 5 1 55 20 119
2014 Ontario (excluding National Capital Region) 0 10 20 30 39 0 0 70 10 10
2014 Quebec (excluding National Capital Region) 0 0 50 23 28 0 0 50 0 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 21 25 24 20 1 2 45 29 127
2017 Ontario (excluding National Capital Region) 70 10 20 0 0 0 0 0 80 10
2017 Quebec (excluding National Capital Region) 23 46 23 0 0 0 8 0 75 13
2017 British Columbia 46 19 17 18 0 0 0 18 65 11
2014 National Capital Region 9 19 24 25 18 2 2 45 29 118
2014 Ontario (excluding National Capital Region) 49 30 20 0 0 0 0 0 80 10
2014 Quebec (excluding National Capital Region) 28 42 30 0 0 0 0 0 70 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 14 38 27 12 0 2 40 21 127
2017 Ontario (excluding National Capital Region) 20 10 40 30 0 0 0 30 30 10
2017 Quebec (excluding National Capital Region) 23 15 15 16 23 0 8 42 41 13
2017 British Columbia 18 26 28 19 9 0 0 28 44 11
2014 National Capital Region 13 11 39 23 11 1 3 35 24 119
2014 Ontario (excluding National Capital Region) 0 10 50 30 10 0 0 40 10 10
2014 Quebec (excluding National Capital Region) 8 54 31 0 8 0 0 8 61 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 22 37 15 6 1 3 22 38 128
2017 Ontario (excluding National Capital Region) 41 20 29 0 10 0 0 10 61 10
2017 Quebec (excluding National Capital Region) 23 23 39 0 8 0 8 8 50 13
2017 British Columbia 19 37 26 18 0 0 0 18 56 11
2014 National Capital Region 16 19 32 19 8 2 4 29 37 119
2014 Ontario (excluding National Capital Region) 20 40 30 10 0 0 0 10 60 10
2014 Quebec (excluding National Capital Region) 7 28 35 30 0 0 0 30 35 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 3 9 36 31 14 4 4 48 13 127
2017 Ontario (excluding National Capital Region) 10 20 30 19 10 10 0 32 34 10
2017 Quebec (excluding National Capital Region) 0 8 15 54 23 0 0 77 8 13
2017 British Columbia 28 0 44 18 9 0 0 28 28 11
2014 National Capital Region 3 13 30 30 15 4 4 49 18 119
2014 Ontario (excluding National Capital Region) 0 10 20 30 30 0 10 66 11 10
2014 Quebec (excluding National Capital Region) 0 7 36 29 21 0 7 54 8 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 18 35 20 18 3 1 39 25 128
2017 Ontario (excluding National Capital Region) 59 10 30 0 0 0 0 0 70 10
2017 Quebec (excluding National Capital Region) 23 38 31 8 0 0 0 8 61 13
2017 British Columbia 37 37 26 0 0 0 0 0 74 11
2014 National Capital Region 12 16 28 23 16 2 3 41 30 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 10 80 10
2014 Quebec (excluding National Capital Region) 14 50 29 0 7 0 0 7 64 14

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 24 7 10 10 1 0 73 20 127
2017 Ontario (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 31 46 0 23 0 0 0 77 23 13
2017 British Columbia 17 37 9 9 28 0 0 54 37 11
2014 National Capital Region 34 33 11 11 8 1 1 69 20 118
2014 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 7 42 16 14 21 0 0 49 36 14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 27 8 12 8 1 0 72 21 128
2017 Ontario (excluding National Capital Region) 39 30 10 20 0 0 0 70 20 10
2017 Quebec (excluding National Capital Region) 39 54 0 8 0 0 0 92 8 13
2017 British Columbia 26 46 9 9 9 0 0 72 18 11
2014 National Capital Region 39 36 8 8 8 0 1 76 16 119
2014 Ontario (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 37 49 0 14 0 0 0 86 14 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 29 14 3 8 9 1 73 11 128
2017 Ontario (excluding National Capital Region) 20 51 9 0 10 10 0 79 11 10
2017 Quebec (excluding National Capital Region) 8 46 38 8 0 0 0 54 8 13
2017 British Columbia 35 19 28 0 9 9 0 59 10 11
2014 National Capital Region 41 36 14 2 3 4 2 81 4 119
2014 Ontario (excluding National Capital Region) 40 30 10 10 0 0 10 77 11 10
2014 Quebec (excluding National Capital Region) 14 35 21 7 14 0 8 54 23 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 37 11 5 8 3 0 76 13 128
2017 Ontario (excluding National Capital Region) 0 51 20 20 0 9 0 56 22 10
2017 Quebec (excluding National Capital Region) 16 54 23 8 0 0 0 70 8 13
2017 British Columbia 9 36 37 9 9 0 0 45 18 11
2014 National Capital Region 42 35 6 7 5 5 0 81 13 120
2014 Ontario (excluding National Capital Region) 30 40 20 0 0 0 10 77 0 10
2014 Quebec (excluding National Capital Region) 21 44 28 0 7 0 0 65 7 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 30 9 5 7 0 0 79 12 128
2017 Ontario (excluding National Capital Region) 29 31 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 62 8 8 8 0 0 77 15 13
2017 British Columbia 39 41 10 0 10 0 0 80 10 10
2014 National Capital Region 48 33 8 6 4 0 0 81 11 120
2014 Ontario (excluding National Capital Region) 50 20 30 0 0 0 0 70 0 10
2014 Quebec (excluding National Capital Region) 22 49 7 14 7 0 0 71 21 14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 24 10 9 19 6 4 57 31 128
2017 Ontario (excluding National Capital Region) 51 0 0 20 10 10 9 63 37 10
2017 Quebec (excluding National Capital Region) 8 31 23 15 23 0 0 39 38 13
2017 British Columbia 19 35 0 9 37 0 0 54 46 11
2014 National Capital Region 19 26 13 11 18 6 6 52 33 119
2014 Ontario (excluding National Capital Region) 40 30 10 10 0 0 10 77 11 10
2014 Quebec (excluding National Capital Region) 7 28 30 14 14 0 7 37 31 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 21 7 2 3 1 0 89 4 127
2017 Ontario (excluding National Capital Region) 29 61 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 8 85 8 0 0 0 0 92 0 13
2017 British Columbia 45 28 18 9 0 0 0 72 9 11
2014 National Capital Region 63 26 5 3 1 2 0 91 4 120
2014 Ontario (excluding National Capital Region) 90 0 10 0 0 0 0 90 0 10
2014 Quebec (excluding National Capital Region) 44 42 14 0 0 0 0 86 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 32 8 9 9 6 0 72 19 127
2017 Ontario (excluding National Capital Region) 39 10 21 0 30 0 0 49 30 10
2017 Quebec (excluding National Capital Region) 8 61 8 15 0 8 0 75 17 13
2017 British Columbia 17 37 9 19 18 0 0 54 37 11
2014 National Capital Region 39 31 11 11 6 2 0 71 17 120
2014 Ontario (excluding National Capital Region) 30 40 20 0 0 0 10 78 0 10
2014 Quebec (excluding National Capital Region) 7 28 28 7 21 0 8 38 31 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 33 18 10 8 10 0 59 20 128
2017 Ontario (excluding National Capital Region) 21 40 10 0 20 9 0 67 22 10
2017 Quebec (excluding National Capital Region) 8 30 46 0 8 8 0 41 8 13
2017 British Columbia 8 18 18 37 18 0 0 26 55 11
2014 National Capital Region 20 35 16 13 7 8 2 61 22 120
2014 Ontario (excluding National Capital Region) 19 40 30 0 0 0 10 67 0 10
2014 Quebec (excluding National Capital Region) 0 21 36 7 14 7 15 27 27 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 20 21 16 14 14 13 3 47 33 128
2017 Ontario (excluding National Capital Region) 9 40 0 20 10 20 0 62 38 10
2017 Quebec (excluding National Capital Region) 0 39 31 15 8 0 8 42 25 13
2017 British Columbia 9 19 26 9 37 0 0 28 46 11
2014 National Capital Region 19 17 20 10 16 12 7 43 32 120
2014 Ontario (excluding National Capital Region) 30 30 20 10 10 0 0 59 20 10
2014 Quebec (excluding National Capital Region) 7 14 28 14 7 21 8 30 30 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 46 6 17 5 0 0 72 22 128
2017 Ontario (excluding National Capital Region) 10 50 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 23 46 15 15 0 0 0 69 15 13
2017 British Columbia 9 36 9 28 18 0 0 45 46 11
2014 National Capital Region 34 46 8 10 3 0 0 79 12 119
2014 Ontario (excluding National Capital Region) 20 70 0 0 10 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 29 42 14 7 7 0 0 71 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 35 7 10 5 0 0 78 15 127
2017 Ontario (excluding National Capital Region) 49 20 20 10 0 0 0 70 10 10
2017 Quebec (excluding National Capital Region) 54 38 0 8 0 0 0 92 8 13
2017 British Columbia 54 18 0 9 18 0 0 72 28 11
2014 National Capital Region 50 28 9 7 7 0 0 78 13 119
2014 Ontario (excluding National Capital Region) 50 30 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 58 42 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 34 7 9 4 0 0 80 12 128
2017 Quebec (excluding National Capital Region) 15 54 8 23 0 0 0 69 23 13
2017 British Columbia 28 54 0 0 18 0 0 82 18 11
2014 National Capital Region 49 33 7 6 4 1 0 83 10 119
2014 Ontario (excluding National Capital Region) 30 30 20 20 0 0 0 60 20 10
2014 Quebec (excluding National Capital Region) 44 42 14 0 0 0 0 86 0 14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 65 22 4 3 3 0 3 90 6 128
2017 Ontario (excluding National Capital Region) 61 29 0 0 0 10 0 100 0 10
2017 Quebec (excluding National Capital Region) 39 38 8 15 0 0 0 77 15 13
2017 British Columbia 54 28 9 0 9 0 0 82 9 11
2014 National Capital Region 71 22 3 2 2 0 0 93 3 119
2014 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 51 21 7 21 0 0 0 72 21 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 22 9 2 4 0 1 85 6 128
2017 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 15 46 15 15 8 0 0 62 23 13
2017 British Columbia 72 18 9 0 0 0 0 91 0 11
2014 National Capital Region 61 25 4 6 3 0 0 86 9 119
2014 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 28 16 0 49 7 0 0 44 56 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 23 5 5 3 0 1 88 8 128
2017 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 39 8 8 23 23 0 0 47 46 13
2017 British Columbia 91 0 9 0 0 0 0 91 0 11
2014 National Capital Region 64 20 7 3 3 0 2 86 7 119
2014 Ontario (excluding National Capital Region) 60 10 10 0 0 0 20 87 0 10
2014 Quebec (excluding National Capital Region) 42 14 7 29 7 0 0 57 36 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 81 12 3 1 1 0 1 94 3 128
2017 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 77 23 0 0 0 0 0 100 0 13
2017 British Columbia 82 9 9 0 0 0 0 91 0 11
2014 National Capital Region 78 14 2 2 3 0 2 94 4 118
2014 Ontario (excluding National Capital Region) 60 10 0 0 0 0 30 100 0 10
2014 Quebec (excluding National Capital Region) 42 28 14 15 0 0 0 71 15 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 33 6 4 3 1 1 87 7 128
2017 Ontario (excluding National Capital Region) 39 40 10 0 0 10 0 89 0 10
2017 Quebec (excluding National Capital Region) 16 30 8 31 15 0 0 46 46 13
2017 British Columbia 63 9 18 0 9 0 0 72 9 11
2014 National Capital Region 57 20 10 3 3 4 2 82 7 120
2014 Ontario (excluding National Capital Region) 60 20 10 0 0 0 10 89 0 10
2014 Quebec (excluding National Capital Region) 14 21 7 15 35 7 0 38 54 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 20 5 2 1 1 2 92 2 128
2017 Ontario (excluding National Capital Region) 49 20 20 0 0 10 0 78 0 10
2017 Quebec (excluding National Capital Region) 15 31 15 31 8 0 0 47 38 13
2017 British Columbia 72 9 9 0 9 0 0 82 9 11
2014 National Capital Region 68 16 6 3 1 4 2 89 4 120
2014 Ontario (excluding National Capital Region) 60 20 0 0 0 10 10 100 0 10
2014 Quebec (excluding National Capital Region) 21 35 23 0 21 0 0 56 21 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 21 79 128
2014 National Capital Region 24 76 120
2014 Quebec (excluding National Capital Region) 36 64 14

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 37 28
2014 National Capital Region 38 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 75 28
2014 National Capital Region 68 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28
2014 National Capital Region 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28
2014 National Capital Region 0 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 28
2014 National Capital Region 35 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 28
2014 National Capital Region 43 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 56 28
2014 National Capital Region 35 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 54 28
2014 National Capital Region 35 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 54 28
2014 National Capital Region 32 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 62 28
2014 National Capital Region 43 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 28
2014 National Capital Region 29 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 National Capital Region 0 28

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 28
2014 National Capital Region 18 28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 48 28
2014 National Capital Region 50 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 39 28
2014 National Capital Region 28 28

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 60 28
2014 National Capital Region 46 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 28
2014 National Capital Region 32 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 35 28
2014 National Capital Region 21 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 29 28
2014 National Capital Region 21 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 28
2014 National Capital Region 21 28

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 26
2014 National Capital Region 19 26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2014 National Capital Region 23 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 22 26

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 45 26
2014 National Capital Region 35 26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 66 26
2014 National Capital Region 38 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 26

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 National Capital Region 27 26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 93 7 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 14 22 8 12 29 5 37 30 128
2017 Ontario (excluding National Capital Region) 0 0 10 20 10 49 10 0 75 10
2017 Quebec (excluding National Capital Region) 8 8 23 23 15 16 8 20 50 13
2017 British Columbia 9 9 18 9 28 17 10 25 50 11
2014 National Capital Region 12 15 19 5 12 32 5 43 27 120
2014 Ontario (excluding National Capital Region) 20 30 10 0 0 20 20 83 0 10
2014 Quebec (excluding National Capital Region) 0 14 28 0 14 21 22 25 25 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 20 17 9 10 12 0 59 22 127
2017 Ontario (excluding National Capital Region) 10 10 9 31 20 20 0 25 64 10
2017 Quebec (excluding National Capital Region) 0 54 8 38 0 0 0 54 38 13
2017 British Columbia 9 18 9 9 28 26 0 37 50 11
2014 National Capital Region 23 28 18 7 11 13 0 59 20 120
2014 Ontario (excluding National Capital Region) 40 30 10 0 0 10 10 87 0 10
2014 Quebec (excluding National Capital Region) 14 35 28 7 7 0 8 54 16 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 10 90 126
2017 British Columbia 0 100 11
2014 National Capital Region 7 93 118
2014 Ontario (excluding National Capital Region) 0 100 10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 36 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 93 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 37 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 70 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 63 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 85 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 15 13 2 6 41 6 61 14 127
2017 Ontario (excluding National Capital Region) 0 0 21 10 0 59 10 0 33 10
2017 Quebec (excluding National Capital Region) 0 23 38 0 8 23 8 33 11 13
2017 British Columbia 18 9 28 0 0 36 9 50 0 11
2014 National Capital Region 13 14 19 4 2 42 6 52 11 120
2014 Ontario (excluding National Capital Region) 20 10 30 0 0 30 10 49 0 10
2014 Quebec (excluding National Capital Region) 0 14 21 0 7 42 15 33 17 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 21 18 1 7 14 1 68 10 128
2017 Ontario (excluding National Capital Region) 10 10 40 0 0 40 0 34 0 10
2017 Quebec (excluding National Capital Region) 8 62 23 0 8 0 0 70 8 13
2017 British Columbia 18 18 37 0 0 26 0 50 0 11
2014 National Capital Region 26 32 14 6 2 19 1 73 10 120
2014 Ontario (excluding National Capital Region) 30 30 20 0 0 10 10 75 0 10
2014 Quebec (excluding National Capital Region) 14 14 28 0 7 28 8 44 11 14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 14 86 128
2014 National Capital Region 12 88 119
2014 Quebec (excluding National Capital Region) 0 100 14

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 77 23 19
2014 National Capital Region 65 35 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 42 7 0 0 0 0 93 0 15

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 42 8 6 4 2 12 79 12 128
2017 Ontario (excluding National Capital Region) 41 49 10 0 0 0 0 90 0 10
2017 Quebec (excluding National Capital Region) 15 46 15 23 0 0 0 61 23 13
2017 British Columbia 28 63 0 9 0 0 0 91 9 11
2014 National Capital Region 33 40 14 3 1 2 8 81 4 120
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 63 23 7 0 0 0 70 7 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 16 16 5 4 38 14 48 19 128
2017 Ontario (excluding National Capital Region) 10 10 0 10 30 39 0 34 66 10
2017 Quebec (excluding National Capital Region) 0 23 16 31 15 16 0 27 54 13
2017 British Columbia 0 17 18 28 9 19 9 23 51 11
2014 National Capital Region 10 18 18 10 5 27 13 45 25 120
2014 Ontario (excluding National Capital Region) 0 30 10 30 20 0 10 33 56 10
2014 Quebec (excluding National Capital Region) 7 28 22 7 7 21 7 49 20 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 29 6 3 2 8 11 86 7 128
2017 Ontario (excluding National Capital Region) 61 10 9 20 0 0 0 71 20 10
2017 Quebec (excluding National Capital Region) 16 39 30 8 8 0 0 54 15 13
2017 British Columbia 26 46 9 18 0 0 0 73 18 11
2014 National Capital Region 43 29 6 3 4 8 8 85 8 120
2014 Ontario (excluding National Capital Region) 59 20 10 0 0 0 10 89 0 10
2014 Quebec (excluding National Capital Region) 21 42 23 14 0 0 0 63 14 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 29 11 5 1 14 12 76 9 128
2017 Ontario (excluding National Capital Region) 10 60 20 10 0 0 0 70 10 10
2017 Quebec (excluding National Capital Region) 8 39 46 0 8 0 0 47 8 13
2017 British Columbia 26 28 9 9 9 19 0 66 22 11
2014 National Capital Region 37 28 8 5 3 12 6 80 10 120
2014 Ontario (excluding National Capital Region) 30 30 10 10 10 0 10 66 22 10
2014 Quebec (excluding National Capital Region) 14 56 14 7 0 8 0 77 8 14
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 59 17 12 6 6 0 1 76 12 127
2017 Ontario (excluding National Capital Region) 80 0 0 0 20 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 31 31 23 8 8 0 0 62 15 13
2017 British Columbia 29 10 21 20 20 0 0 39 40 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 21 13 5 6 1 1 76 11 128
2017 Ontario (excluding National Capital Region) 80 0 0 10 10 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 38 39 8 0 15 0 0 77 15 13
2017 British Columbia 19 51 30 0 0 0 0 70 0 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 34 23 9 5 2 0 62 14 128
2017 Quebec (excluding National Capital Region) 15 47 30 8 0 0 0 62 8 13
2017 British Columbia 9 54 9 0 28 0 0 63 28 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 39 14 17 13 0 0 56 30 128
2017 Ontario (excluding National Capital Region) 0 49 20 10 20 0 0 49 30 10
2017 Quebec (excluding National Capital Region) 16 39 23 8 15 0 0 54 23 13
2017 British Columbia 17 37 0 18 28 0 0 54 46 11

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 27 17 8 10 0 2 64 18 128
2017 Quebec (excluding National Capital Region) 31 23 23 8 15 0 0 54 23 13
2017 British Columbia 54 18 9 9 9 0 0 73 18 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 26 28 15 11 0 0 47 25 128
2017 Ontario (excluding National Capital Region) 49 10 10 21 10 0 0 59 31 10
2017 Quebec (excluding National Capital Region) 8 31 46 8 8 0 0 39 15 13
2017 British Columbia 9 28 36 18 9 0 0 37 27 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 29 19 12 12 0 2 56 25 128
2017 Ontario (excluding National Capital Region) 39 30 10 0 20 0 0 70 20 10
2017 Quebec (excluding National Capital Region) 8 50 8 17 17 0 0 58 33 12
2017 British Columbia 0 47 17 18 18 0 0 47 37 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 22 31 14 13 1 2 40 28 128
2017 Ontario (excluding National Capital Region) 19 20 30 10 20 0 0 39 31 10
2017 Quebec (excluding National Capital Region) 8 46 23 15 8 0 0 54 23 13
2017 British Columbia 9 28 36 9 9 9 0 41 20 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 29 9 5 2 2 8 81 8 128
2017 Quebec (excluding National Capital Region) 54 30 15 0 0 0 0 85 0 13
2017 British Columbia 54 37 9 0 0 0 0 91 0 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 32 14 12 8 0 1 66 20 128
2017 Ontario (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 30 46 8 0 15 0 0 77 15 13
2017 British Columbia 17 28 55 0 0 0 0 45 0 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 29 20 8 11 1 1 61 19 128
2017 Ontario (excluding National Capital Region) 30 50 0 10 10 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 8 38 31 15 8 0 0 46 23 13
2017 British Columbia 17 9 18 19 37 0 0 26 56 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 32 29 8 7 1 0 55 15 128
2017 Ontario (excluding National Capital Region) 19 50 10 21 0 0 0 69 21 10
2017 Quebec (excluding National Capital Region) 8 23 38 8 23 0 0 31 31 13
2017 British Columbia 0 26 18 28 27 0 0 26 55 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 26 21 8 7 0 2 64 15 128
2017 Ontario (excluding National Capital Region) 29 20 31 20 0 0 0 49 20 10
2017 Quebec (excluding National Capital Region) 8 31 23 24 15 0 0 39 39 13
2017 British Columbia 0 26 37 10 28 0 0 26 37 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 24 20 6 5 0 1 69 11 128
2017 Ontario (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 0 31 39 15 15 0 0 31 31 13
2017 British Columbia 9 35 28 28 0 0 0 45 28 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 26 11 6 1 1 0 81 8 128
2017 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2017 Quebec (excluding National Capital Region) 54 38 0 8 0 0 0 92 8 13
2017 British Columbia 63 9 0 18 9 0 0 73 27 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 65 10 11 5 6 1 3 78 11 128
2017 Ontario (excluding National Capital Region) 59 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 69 8 8 0 15 0 0 77 15 13
2017 British Columbia 54 9 9 9 18 0 0 63 28 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 31 8 4 3 0 2 84 8 128
2017 Ontario (excluding National Capital Region) 59 31 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 54 23 23 0 0 0 0 77 0 13
2017 British Columbia 36 37 18 0 9 0 0 72 9 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 22 12 6 8 0 5 72 15 126
2017 Ontario (excluding National Capital Region) 29 20 31 0 20 0 0 49 20 10
2017 Quebec (excluding National Capital Region) 62 8 16 8 8 0 0 69 15 13
2017 British Columbia 45 18 9 9 18 0 0 63 28 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 52 11 5 2 2 0 28 87 6 128
2017 Ontario (excluding National Capital Region) 80 0 10 0 0 0 10 89 0 10
2017 Quebec (excluding National Capital Region) 54 16 8 0 0 0 23 90 0 13
2017 British Columbia 46 9 8 0 0 0 37 88 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 18 2 0 2 1 7 96 2 126
2017 Quebec (excluding National Capital Region) 69 23 0 0 0 0 8 100 0 13
2017 British Columbia 45 18 19 9 9 0 0 63 18 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 69 15 7 1 4 0 4 88 5 128
2017 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 85 0 0 0 0 0 15 100 0 13
2017 British Columbia 82 0 9 9 0 0 0 82 9 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 28 8 4 2 0 4 85 7 128
2017 Ontario (excluding National Capital Region) 49 31 20 0 0 0 0 80 0 10
2017 Quebec (excluding National Capital Region) 46 31 8 0 0 0 15 91 0 13
2017 British Columbia 54 28 9 0 0 9 0 90 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 29 34 11 10 0 0 45 21 128
2017 Ontario (excluding National Capital Region) 0 50 20 10 20 0 0 50 30 10
2017 Quebec (excluding National Capital Region) 8 31 38 8 15 0 0 39 23 13
2017 British Columbia 9 17 46 9 18 0 0 26 28 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 10 14 38 26 10 0 1 37 25 127
2017 Ontario (excluding National Capital Region) 10 20 30 31 9 0 0 40 30 10
2017 Quebec (excluding National Capital Region) 15 16 30 23 16 0 0 39 31 13
2017 British Columbia 9 28 44 9 10 0 0 19 37 11
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 18 15 9 4 11 1 47 53 127
2017 Ontario (excluding National Capital Region) 19 51 10 0 10 10 0 21 79 10
2017 Quebec (excluding National Capital Region) 39 23 15 15 8 0 0 39 61 13
2017 British Columbia 26 18 9 9 0 37 0 42 58 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 57

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 37 57

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 57

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 54 57

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 1 57

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 43 57

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 4 57 23 5 3 6 58

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 32 10 8 7 0 8 73 16 58

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 4 17 9 11 18 12 28 36 49 58
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