2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	33	7	7	3	83	10	117
2017	Language requirement of position - Unilingual English	30	44	13	5	9	73	14	64
2014	Language requirement of position - Bilingual	41	34	11	13	2	75	15	108
2014	Language requirement of position - Unilingual English	47	39	6	6	2	86	8	62
2011	Language requirement of position - Bilingual	56	33	6	3	1	89	4	112
2011	Language requirement of position - Unilingual English	43	44	2	9	2	87	11	55
2011	Language requirement of position - Either English or French	40	38	0	15	8	78	22	13
2008	Language requirement of position - Bilingual	54	30	10	3	4	84	6	114
2008	Language requirement of position - Unilingual English	40	48	5	5	2	88	7	58
2008	Language requirement of position - Either English or French	57	36	0	7	0	93	7	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	37	11	10	7	0	0	71	18	117
2017	Language requirement of position - Unilingual English	23	37	14	13	13	0	0	60	25	64

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	63	28	7	2	1	90	2	116
2017	Language requirement of position - Unilingual English	55	31	6	6	2	86	8	64
2014	Language requirement of position - Bilingual	63	27	6	3	1	90	4	107
2014	Language requirement of position - Unilingual English	68	29	2	2	0	97	2	62
2011	Language requirement of position - Bilingual	76	20	3	2	0	96	2	112
2011	Language requirement of position - Unilingual English	71	24	6	0	0	94	0	55
2011	Language requirement of position - Either English or French	46	31	14	8	0	78	8	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	32	10	2	3	0	85	5	116
2017	Language requirement of position - Unilingual English	43	28	14	11	3	0	72	14	64
2014	Language requirement of position - Bilingual	47	31	11	7	3	1	79	10	107
2014	Language requirement of position - Unilingual English	50	40	6	3	0	0	90	3	62
2011	Language requirement of position - Bilingual	61	31	5	3	0	0	92	3	112
2011	Language requirement of position - Unilingual English	53	38	5	4	0	0	91	4	55
2011	Language requirement of position - Either English or French	56	22	8	14	0	0	78	14	13
2008	Language requirement of position - Bilingual	54	33	8	3	2	1	88	4	115
2008	Language requirement of position - Unilingual English	47	47	0	3	2	0	95	5	59
2008	Language requirement of position - Either English or French	50	43	0	7	0	0	93	7	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	25	12	10	8	1	70	18	117
2017	Language requirement of position - Unilingual English	26	25	24	14	11	0	51	25	64
2014	Language requirement of position - Bilingual	41	26	18	10	5	2	68	14	109
2014	Language requirement of position - Unilingual English	48	28	9	8	6	0	76	14	62
2011	Language requirement of position - Bilingual	54	26	15	3	0	3	82	3	112
2011	Language requirement of position - Unilingual English	36	40	11	9	4	0	76	13	55
2011	Language requirement of position - Either English or French	62	8	8	14	8	0	70	22	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	31	7	11	7	1	75	18	117
2017	Language requirement of position - Unilingual English	23	31	17	14	14	0	54	29	64
2014	Language requirement of position - Bilingual	39	29	15	11	5	1	69	16	109
2014	Language requirement of position - Unilingual English	40	38	8	7	8	0	78	14	62
2011	Language requirement of position - Bilingual	48	33	16	2	1	0	81	3	112
2011	Language requirement of position - Unilingual English	41	24	18	15	2	0	65	17	54
2011	Language requirement of position - Either English or French	56	14	8	14	8	0	70	22	13
2008	Language requirement of position - Bilingual	49	26	11	10	3	2	76	12	115
2008	Language requirement of position - Unilingual English	29	36	10	17	7	0	66	24	58
2008	Language requirement of position - Either English or French	29	21	0	43	7	0	50	50	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	23	11	10	6	7	2	70	18	117
2017	Language requirement of position - Unilingual English	34	32	11	11	11	0	0	67	22	64
2014	Language requirement of position - Bilingual	40	21	18	10	8	2	0	62	19	109
2014	Language requirement of position - Unilingual English	42	27	13	11	3	3	2	72	15	62
2011	Language requirement of position - Bilingual	45	25	18	5	2	3	2	73	8	111
2011	Language requirement of position - Unilingual English	44	13	21	9	7	6	0	61	17	54
2011	Language requirement of position - Either English or French	46	30	8	8	8	0	0	76	15	13
2008	Language requirement of position - Bilingual	46	23	12	8	6	3	1	73	15	115
2008	Language requirement of position - Unilingual English	34	26	19	10	7	2	2	63	18	58
2008	Language requirement of position - Either English or French	36	7	21	7	21	7	0	46	31	14

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	28	12	5	6	3	2	76	12	117
2017	Language requirement of position - Unilingual English	53	22	17	3	5	0	0	75	8	64
2014	Language requirement of position - Bilingual	34	33	10	12	8	3	1	69	20	108
2014	Language requirement of position - Unilingual English	55	22	6	5	3	6	3	84	9	62
2011	Language requirement of position - Bilingual	47	30	12	5	2	3	2	80	7	112
2011	Language requirement of position - Unilingual English	54	26	7	9	4	0	0	80	13	55
2011	Language requirement of position - Either English or French	53	24	8	8	8	0	0	76	16	13
2008	Language requirement of position - Bilingual	38	34	12	6	5	3	1	75	12	115
2008	Language requirement of position - Unilingual English	46	29	10	8	7	0	0	75	15	59
2008	Language requirement of position - Either English or French	43	7	29	0	21	0	0	50	21	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	18	14	8	7	0	1	69	16	117
2017	Language requirement of position - Unilingual English	50	20	14	12	3	0	0	70	15	64
2014	Language requirement of position - Bilingual	33	36	14	10	6	0	0	69	17	108
2014	Language requirement of position - Unilingual English	52	27	5	5	6	6	0	83	12	62
2011	Language requirement of position - Bilingual	42	38	12	5	2	0	2	81	7	111
2011	Language requirement of position - Unilingual English	46	34	9	9	2	0	0	79	11	54
2011	Language requirement of position - Either English or French	69	8	0	8	16	0	0	76	24	13
2008	Language requirement of position - Bilingual	39	35	11	6	5	1	3	77	12	115
2008	Language requirement of position - Unilingual English	42	36	8	5	8	0	0	78	14	59
2008	Language requirement of position - Either English or French	29	36	14	0	21	0	0	64	21	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	23	11	6	10	0	1	73	16	117
2017	Language requirement of position - Unilingual English	56	18	10	9	6	0	0	74	16	62
2014	Language requirement of position - Bilingual	38	31	10	9	11	1	0	69	21	108
2014	Language requirement of position - Unilingual English	61	22	5	6	5	0	1	84	11	62

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	35	11	12	9	6	0	66	22	117
2017	Language requirement of position - Unilingual English	10	24	14	21	17	14	0	40	44	64
2014	Language requirement of position - Bilingual	32	33	8	15	4	8	0	70	21	108
2014	Language requirement of position - Unilingual English	25	32	13	16	4	9	0	63	23	62
2011	Language requirement of position - Bilingual	41	31	12	5	2	8	1	80	8	112
2011	Language requirement of position - Unilingual English	22	35	16	13	6	9	0	62	20	55
2011	Language requirement of position - Either English or French	46	0	24	8	22	0	0	46	30	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	30	18	12	11	1	0	58	24	117
2017	Language requirement of position - Unilingual English	6	26	9	24	32	3	0	33	57	64
2014	Language requirement of position - Bilingual	29	30	12	17	9	3	1	61	27	108
2014	Language requirement of position - Unilingual English	22	34	14	15	12	3	0	58	28	62
2011	Language requirement of position - Bilingual	41	30	10	15	2	2	0	73	18	112
2011	Language requirement of position - Unilingual English	20	38	20	7	13	2	0	59	20	55
2011	Language requirement of position - Either English or French	32	24	14	8	22	0	0	56	30	13
2008	Language requirement of position - Bilingual	26	37	12	9	12	4	0	65	22	115
2008	Language requirement of position - Unilingual English	8	32	17	15	25	2	0	41	41	59
2008	Language requirement of position - Either English or French	21	14	0	29	36	0	0	36	64	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	29	14	18	10	5	55	30	117
2017	Language requirement of position - Unilingual English	5	16	25	27	25	3	21	54	64
2014	Language requirement of position - Bilingual	18	32	15	23	6	7	53	31	108
2014	Language requirement of position - Unilingual English	19	27	16	22	9	6	49	34	62
2011	Language requirement of position - Bilingual	23	41	17	13	2	4	66	16	112
2011	Language requirement of position - Unilingual English	11	37	22	22	9	0	47	31	55
2011	Language requirement of position - Either English or French	24	39	8	14	15	0	63	29	13
2008	Language requirement of position - Bilingual	14	37	25	11	7	6	54	19	115
2008	Language requirement of position - Unilingual English	3	29	24	20	22	2	33	43	59
2008	Language requirement of position - Either English or French	21	14	0	29	36	0	36	64	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	26	12	11	10	4	66	22	117
2017	Language requirement of position - Unilingual English	14	22	19	22	21	2	37	44	63
2014	Language requirement of position - Bilingual	28	26	14	14	9	9	59	26	108
2014	Language requirement of position - Unilingual English	19	24	19	18	14	6	46	34	62
2011	Language requirement of position - Bilingual	32	36	16	5	4	7	73	10	112
2011	Language requirement of position - Unilingual English	16	31	18	18	13	4	49	32	55
2011	Language requirement of position - Either English or French	32	8	31	7	15	8	43	23	13
2008	Language requirement of position - Bilingual	19	37	17	9	13	4	59	23	115
2008	Language requirement of position - Unilingual English	10	17	22	24	20	7	29	47	59
2008	Language requirement of position - Either English or French	21	14	7	7	43	7	38	54	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	36	18	9	13	1	60	21	117
2017	Language requirement of position - Unilingual English	11	22	14	20	30	3	34	52	64
2014	Language requirement of position - Bilingual	23	27	15	17	11	7	54	30	108
2014	Language requirement of position - Unilingual English	21	19	18	19	13	11	44	36	61
2011	Language requirement of position - Bilingual	30	35	17	11	3	5	68	14	112
2011	Language requirement of position - Unilingual English	13	40	11	18	15	3	54	34	55
2011	Language requirement of position - Either English or French	24	38	8	8	22	0	62	30	13
2008	Language requirement of position - Bilingual	25	46	13	9	4	3	74	13	114
2008	Language requirement of position - Unilingual English	14	34	17	24	12	0	47	36	59
2008	Language requirement of position - Either English or French	29	7	14	29	21	0	36	50	14

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	35	12	13	10	1	1	65	23	117
2017	Language requirement of position - Unilingual English	25	30	14	19	13	0	0	54	31	64
2014	Language requirement of position - Bilingual	26	26	19	16	12	1	0	52	28	108
2014	Language requirement of position - Unilingual English	26	39	13	13	8	0	1	66	21	62
2011	Language requirement of position - Bilingual	22	42	18	15	3	0	0	65	17	112
2011	Language requirement of position - Unilingual English	14	37	20	15	13	0	0	52	28	54
2011	Language requirement of position - Either English or French	38	24	22	0	16	0	0	62	16	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	38	12	14	4	0	1	70	18	117
2017	Language requirement of position - Unilingual English	22	49	10	11	8	0	0	71	19	64

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	24	14	10	16	15	5	50	33	117
2017	Language requirement of position - Unilingual English	11	22	14	18	22	12	1	38	46	64
2014	Language requirement of position - Bilingual	14	22	16	19	11	16	3	44	37	108
2014	Language requirement of position - Unilingual English	13	20	13	12	24	17	2	41	44	62

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	29	14	11	6	1	2	69	17	117
2017	Language requirement of position - Unilingual English	44	26	11	11	8	0	0	70	18	64
2014	Language requirement of position - Bilingual	24	36	18	11	10	1	0	61	21	108
2014	Language requirement of position - Unilingual English	49	28	6	5	5	6	1	83	11	62
2011	Language requirement of position - Bilingual	28	37	20	9	3	0	3	67	12	112
2011	Language requirement of position - Unilingual English	31	43	13	6	8	0	0	74	13	54
2011	Language requirement of position - Either English or French	40	32	7	7	16	0	0	71	22	13
2008	Language requirement of position - Bilingual	25	43	14	9	9	0	1	68	18	115
2008	Language requirement of position - Unilingual English	31	42	10	8	8	0	0	73	17	59
2008	Language requirement of position - Either English or French	29	29	21	7	14	0	0	57	21	14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	28	5	5	5	10	13	79	14	38
2014	Language requirement of position - Bilingual	30	28	18	2	10	5	5	66	14	39

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	29	9	9	6	0	2	76	15	116
2017	Language requirement of position - Unilingual English	34	31	10	14	11	0	0	66	25	64
2014	Language requirement of position - Bilingual	43	40	9	2	1	3	2	87	3	108
2014	Language requirement of position - Unilingual English	42	36	3	13	3	2	2	80	17	62
2011	Language requirement of position - Bilingual	45	37	7	6	3	1	1	84	9	112
2011	Language requirement of position - Unilingual English	36	40	13	9	2	0	0	76	11	55
2011	Language requirement of position - Either English or French	69	23	0	8	0	0	0	92	8	13
2008	Language requirement of position - Bilingual	41	40	10	4	2	3	1	84	6	115
2008	Language requirement of position - Unilingual English	25	49	10	7	7	0	2	76	14	59
2008	Language requirement of position - Either English or French	36	43	7	14	0	0	0	79	14	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	20	9	6	10	9	2	73	17	117
2017	Language requirement of position - Unilingual English	21	33	18	11	12	5	0	57	25	63
2014	Language requirement of position - Bilingual	41	27	9	5	2	14	2	81	9	108
2014	Language requirement of position - Unilingual English	41	25	8	13	4	6	2	73	19	62
2011	Language requirement of position - Bilingual	49	31	6	5	3	4	1	85	8	112
2011	Language requirement of position - Unilingual English	38	31	9	11	5	6	0	73	17	55
2011	Language requirement of position - Either English or French	69	8	15	0	8	0	0	76	8	13
2008	Language requirement of position - Bilingual	45	25	11	3	6	8	1	77	10	115
2008	Language requirement of position - Unilingual English	29	25	22	8	10	5	0	57	20	59
2008	Language requirement of position - Either English or French	43	14	7	21	7	7	0	62	31	14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	28	16	16	5	0	0	64	21	117
2017	Language requirement of position - Unilingual English	12	42	14	19	13	0	0	54	32	64
2014	Language requirement of position - Bilingual	29	39	13	14	5	1	0	68	19	108
2014	Language requirement of position - Unilingual English	21	37	9	20	11	0	1	58	32	62
2011	Language requirement of position - Bilingual	37	43	10	6	1	1	2	82	7	112
2011	Language requirement of position - Unilingual English	28	40	13	11	8	0	0	68	19	54
2011	Language requirement of position - Either English or French	38	24	8	15	15	0	0	62	30	13
2008	Language requirement of position - Bilingual	31	45	10	7	4	0	3	79	12	115
2008	Language requirement of position - Unilingual English	24	41	10	15	8	0	2	66	24	59
2008	Language requirement of position - Either English or French	21	21	21	29	7	0	0	43	36	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	31	8	2	1	89	3	117
2017	Language requirement of position - Unilingual English	61	38	2	0	0	98	0	63
2014	Language requirement of position - Bilingual	52	38	7	1	2	90	3	108
2014	Language requirement of position - Unilingual English	66	31	3	0	0	97	0	62
2011	Language requirement of position - Bilingual	63	33	2	2	0	96	2	112
2011	Language requirement of position - Unilingual English	62	31	7	0	0	93	0	55
2011	Language requirement of position - Either English or French	54	31	8	0	7	86	7	13
2008	Language requirement of position - Bilingual	55	34	7	2	3	89	4	115
2008	Language requirement of position - Unilingual English	64	29	3	3	0	93	3	59
2008	Language requirement of position - Either English or French	64	29	7	0	0	93	0	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	33	6	2	1	92	2	117
2017	Language requirement of position - Unilingual English	66	30	3	1	0	95	1	63
2014	Language requirement of position - Bilingual	55	37	4	3	1	92	4	108
2014	Language requirement of position - Unilingual English	72	28	0	0	0	100	0	62
2011	Language requirement of position - Bilingual	61	34	3	2	1	95	2	112
2011	Language requirement of position - Unilingual English	64	31	4	2	0	95	2	55
2011	Language requirement of position - Either English or French	62	38	0	0	0	100	0	13
2008	Language requirement of position - Bilingual	62	31	3	3	1	93	3	115
2008	Language requirement of position - Unilingual English	58	36	3	3	0	93	3	59
2008	Language requirement of position - Either English or French	64	36	0	0	0	100	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	25	14	13	12	3	0	60	26	117
2017	Language requirement of position - Unilingual English	9	27	18	20	25	1	0	36	46	64
2014	Language requirement of position - Bilingual	27	27	27	6	10	3	1	56	16	109
2014	Language requirement of position - Unilingual English	15	23	18	23	15	6	0	40	40	61
2011	Language requirement of position - Bilingual	32	36	15	9	5	4	0	70	15	111
2011	Language requirement of position - Unilingual English	16	35	18	13	18	0	0	51	31	55
2011	Language requirement of position - Either English or French	8	47	8	22	15	0	0	56	37	13
2008	Language requirement of position - Bilingual	21	43	13	8	12	2	2	66	21	115
2008	Language requirement of position - Unilingual English	12	28	17	12	28	3	0	41	41	58
2008	Language requirement of position - Either English or French	21	7	7	14	50	0	0	29	64	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	19	16	19	24	2	7	35	47	117
2017	Language requirement of position - Unilingual English	5	15	22	17	39	0	1	20	57	64
2014	Language requirement of position - Bilingual	12	19	13	20	28	4	3	34	52	109
2014	Language requirement of position - Unilingual English	11	20	17	11	27	11	3	36	44	62
2011	Language requirement of position - Bilingual	13	25	15	17	22	2	7	41	43	111
2011	Language requirement of position - Unilingual English	4	16	16	27	34	2	0	21	63	55
2011	Language requirement of position - Either English or French	8	16	24	8	44	0	0	24	53	13
2008	Language requirement of position - Bilingual	6	22	22	17	27	3	3	30	47	115
2008	Language requirement of position - Unilingual English	3	17	7	17	54	0	2	21	72	59
2008	Language requirement of position - Either English or French	7	21	14	0	57	0	0	29	57	14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	34	13	8	5	0	1	74	13	117
2017	Language requirement of position - Unilingual English	22	29	11	22	16	0	0	51	38	64
2014	Language requirement of position - Bilingual	22	44	11	10	11	1	1	67	21	108
2014	Language requirement of position - Unilingual English	17	45	16	14	6	2	0	63	20	62
2011	Language requirement of position - Bilingual	41	40	11	5	2	0	1	82	7	111
2011	Language requirement of position - Unilingual English	30	46	9	9	6	0	0	76	15	55
2011	Language requirement of position - Either English or French	40	38	14	0	8	0	0	78	8	13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	38	13	6	7	0	1	74	13	117
2017	Language requirement of position - Unilingual English	24	30	17	11	17	0	0	54	28	64
2014	Language requirement of position - Bilingual	27	35	16	7	14	1	0	63	21	108
2014	Language requirement of position - Unilingual English	34	28	19	11	7	0	1	63	18	62

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	39	10	9	7	2	73	16	117
2017	Language requirement of position - Unilingual English	28	33	14	11	13	0	62	24	63
2014	Language requirement of position - Bilingual	28	38	12	13	9	0	66	22	108
2014	Language requirement of position - Unilingual English	33	37	13	13	5	0	70	17	62
2011	Language requirement of position - Bilingual	40	40	15	4	1	1	80	5	112
2011	Language requirement of position - Unilingual English	34	36	20	7	2	0	71	9	55
2011	Language requirement of position - Either English or French	62	15	8	0	15	0	78	15	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	31	19	9	7	3	1	63	17	117
2017	Language requirement of position - Unilingual English	6	37	19	19	19	0	0	43	38	64

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	34	10	6	6	1	0	78	12	117
2017	Language requirement of position - Unilingual English	50	25	13	5	6	0	0	76	11	63
2014	Language requirement of position - Bilingual	31	39	14	12	4	0	0	70	16	108
2014	Language requirement of position - Unilingual English	44	35	9	5	5	0	1	80	10	62
2011	Language requirement of position - Bilingual	37	42	12	5	2	1	3	81	7	112
2011	Language requirement of position - Unilingual English	43	37	11	4	6	0	0	80	9	55
2011	Language requirement of position - Either English or French	38	24	24	7	8	0	0	62	15	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	23	5	7	5	0	17	79	15	117
2017	Language requirement of position - Unilingual English	56	22	5	14	3	0	0	78	18	63
2014	Language requirement of position - Bilingual	38	29	8	9	2	2	12	78	13	108
2014	Language requirement of position - Unilingual English	42	44	7	4	1	0	1	87	6	62
2011	Language requirement of position - Bilingual	37	28	5	6	4	2	18	81	13	112
2011	Language requirement of position - Unilingual English	33	38	4	15	7	0	4	73	23	55
2011	Language requirement of position - Either English or French	52	24	0	8	16	0	0	76	24	13
2008	Language requirement of position - Bilingual	43	19	11	6	7	3	10	72	15	115
2008	Language requirement of position - Unilingual English	46	31	2	7	12	0	3	79	19	59
2008	Language requirement of position - Either English or French	50	29	0	7	14	0	0	79	21	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	36	17	3	7	2	2	72	11	117
2017	Language requirement of position - Unilingual English	29	35	25	5	3	3	0	66	8	64
2014	Language requirement of position - Bilingual	28	40	16	11	5	0	1	68	16	107
2014	Language requirement of position - Unilingual English	27	40	25	3	1	2	2	69	5	62
2011	Language requirement of position - Bilingual	27	37	22	7	4	0	2	66	12	112
2011	Language requirement of position - Unilingual English	22	49	20	5	2	2	0	72	7	55
2011	Language requirement of position - Either English or French	40	31	22	0	7	0	0	71	7	13
2008	Language requirement of position - Bilingual	24	44	14	12	4	0	1	69	17	115
2008	Language requirement of position - Unilingual English	31	36	25	7	2	0	0	66	8	59
2008	Language requirement of position - Either English or French	29	36	21	0	14	0	0	64	14	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	24	9	3	3	0	6	83	7	117
2017	Language requirement of position - Unilingual English	56	25	6	5	3	5	0	85	9	63
2014	Language requirement of position - Bilingual	49	23	9	6	6	3	4	76	14	108
2014	Language requirement of position - Unilingual English	65	22	3	6	2	0	1	89	8	61
2011	Language requirement of position - Bilingual	46	31	8	6	3	1	5	82	10	111
2011	Language requirement of position - Unilingual English	58	18	13	7	4	0	0	76	11	55
2011	Language requirement of position - Either English or French	46	39	8	7	0	0	0	86	7	13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	23	49	27	117
2017	Language requirement of position - Unilingual English	15	54	30	64
2014	Language requirement of position - Bilingual	23	46	31	109
2014	Language requirement of position - Unilingual English	17	59	24	62
2011	Language requirement of position - Bilingual	16	46	38	112
2011	Language requirement of position - Unilingual English	20	46	34	55
2011	Language requirement of position - Either English or French	30	54	16	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	26	7	37	17	0	13	29
2017	Language requirement of position - Unilingual English	20	0	29	39	0	12	10
2014	Language requirement of position - Bilingual	24	4	60	4	9999	8	25
2014	Language requirement of position - Unilingual English	72	0	18	9	9999	0	11
2011	Language requirement of position - Bilingual	39	10	41	5	9999	5	19
2011	Language requirement of position - Unilingual English	91	0	9	0	9999	0	11

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	28	11	2	2	1	85	3	116
2017	Language requirement of position - Unilingual English	39	40	9	6	5	2	79	11	64
2014	Language requirement of position - Bilingual	52	29	13	3	3	0	81	6	108
2014	Language requirement of position - Unilingual English	51	34	8	6	0	0	86	6	62
2011	Language requirement of position - Bilingual	52	40	4	2	2	0	92	4	112
2011	Language requirement of position - Unilingual English	42	35	15	7	2	0	76	9	55
2011	Language requirement of position - Either English or French	38	46	16	0	0	0	84	0	13
2008	Language requirement of position - Bilingual	63	29	4	2	3	0	91	4	115
2008	Language requirement of position - Unilingual English	42	46	8	2	2	0	88	3	59
2008	Language requirement of position - Either English or French	36	36	21	0	0	7	77	0	14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	33	6	7	3	0	84	10	116
2017	Language requirement of position - Unilingual English	18	42	17	13	10	0	60	22	64
2014	Language requirement of position - Bilingual	43	37	8	5	5	2	82	9	108
2014	Language requirement of position - Unilingual English	34	47	8	6	1	3	84	8	62
2011	Language requirement of position - Bilingual	58	33	5	3	1	1	92	3	112
2011	Language requirement of position - Unilingual English	27	40	15	13	6	0	67	18	55
2011	Language requirement of position - Either English or French	32	46	0	7	8	8	84	16	13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	25	38	17	9	2	2	28	33	117
2017	Language requirement of position - Unilingual English	11	24	41	20	3	0	0	24	35	64
2014	Language requirement of position - Bilingual	9	32	34	19	5	1	0	24	41	108
2014	Language requirement of position - Unilingual English	5	24	35	23	8	6	0	33	30	62
2011	Language requirement of position - Bilingual	3	23	42	20	10	1	1	31	26	112
2011	Language requirement of position - Unilingual English	6	11	53	26	5	0	0	31	16	55
2011	Language requirement of position - Either English or French	0	40	54	7	0	0	0	7	40	13
2008	Language requirement of position - Bilingual	3	24	41	23	7	0	1	31	28	115
2008	Language requirement of position - Unilingual English	7	20	42	22	5	2	2	28	28	59
2008	Language requirement of position - Either English or French	21	29	14	29	7	0	0	36	50	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	12	27	33	18	3	3	54	17	117
2017	Language requirement of position - Unilingual English	9	22	37	22	9	0	0	31	31	64
2014	Language requirement of position - Bilingual	4	14	27	30	20	5	1	53	19	108
2014	Language requirement of position - Unilingual English	3	9	24	35	23	4	2	61	13	62
2011	Language requirement of position - Bilingual	2	8	31	28	24	2	5	56	10	110
2011	Language requirement of position - Unilingual English	4	4	27	45	16	0	4	64	8	55
2011	Language requirement of position - Either English or French	8	14	16	38	24	0	0	62	22	13
2008	Language requirement of position - Bilingual	3	14	24	33	23	1	3	58	17	113
2008	Language requirement of position - Unilingual English	7	12	34	32	8	2	5	44	20	59
2008	Language requirement of position - Either English or French	0	21	21	50	7	0	0	57	21	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	23	28	17	20	2	2	38	32	116
2017	Language requirement of position - Unilingual English	35	19	20	22	3	0	0	26	54	64
2014	Language requirement of position - Bilingual	13	24	22	23	14	2	1	39	38	107
2014	Language requirement of position - Unilingual English	22	28	24	13	8	4	1	22	53	62
2011	Language requirement of position - Bilingual	7	22	26	22	19	1	3	42	31	112
2011	Language requirement of position - Unilingual English	24	40	20	15	2	0	0	17	63	55
2011	Language requirement of position - Either English or French	23	22	22	16	16	0	0	32	46	13
2008	Language requirement of position - Bilingual	8	20	24	26	17	1	4	45	30	114
2008	Language requirement of position - Unilingual English	19	22	36	15	3	2	3	20	43	59
2008	Language requirement of position - Either English or French	36	14	21	21	7	0	0	29	50	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	14	36	25	15	0	2	41	22	117
2017	Language requirement of position - Unilingual English	8	16	44	28	3	0	0	31	24	63
2014	Language requirement of position - Bilingual	12	17	39	18	10	1	3	29	30	107
2014	Language requirement of position - Unilingual English	5	8	31	38	11	6	2	52	14	62
2011	Language requirement of position - Bilingual	5	17	32	27	15	1	3	44	23	111
2011	Language requirement of position - Unilingual English	4	9	35	40	13	0	0	53	13	55
2011	Language requirement of position - Either English or French	0	7	39	38	16	0	0	54	7	13
2008	Language requirement of position - Bilingual	8	17	39	24	11	1	1	35	25	114
2008	Language requirement of position - Unilingual English	3	10	31	41	12	2	2	54	14	59
2008	Language requirement of position - Either English or French	7	7	14	57	14	0	0	71	14	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	21	35	16	7	2	3	25	38	117
2017	Language requirement of position - Unilingual English	21	28	35	10	6	0	0	16	49	64
2014	Language requirement of position - Bilingual	17	20	33	21	5	1	4	27	38	108
2014	Language requirement of position - Unilingual English	11	25	28	17	8	9	1	28	41	62
2011	Language requirement of position - Bilingual	12	31	26	19	9	0	4	29	44	111
2011	Language requirement of position - Unilingual English	13	22	38	22	5	0	0	28	35	55
2011	Language requirement of position - Either English or French	15	16	14	39	16	0	0	55	30	13
2008	Language requirement of position - Bilingual	11	23	32	23	9	0	4	33	35	114
2008	Language requirement of position - Unilingual English	7	17	45	16	10	2	3	27	25	58
2008	Language requirement of position - Either English or French	14	36	21	21	7	0	0	29	50	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	7	32	33	17	4	3	54	12	116
2017	Language requirement of position - Unilingual English	8	9	34	34	14	0	0	49	17	64
2014	Language requirement of position - Bilingual	4	14	33	29	14	3	5	46	19	108
2014	Language requirement of position - Unilingual English	2	3	27	36	23	6	3	65	6	62
2011	Language requirement of position - Bilingual	6	18	28	20	18	2	6	42	27	112
2011	Language requirement of position - Unilingual English	4	9	24	40	22	0	2	63	13	55
2011	Language requirement of position - Either English or French	7	16	16	38	24	0	0	62	22	13
2008	Language requirement of position - Bilingual	11	15	27	24	17	2	4	43	27	113
2008	Language requirement of position - Unilingual English	5	8	29	29	19	5	5	53	15	59
2008	Language requirement of position - Either English or French	14	0	14	43	21	0	7	69	15	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	16	35	21	16	3	1	39	24	117
2017	Language requirement of position - Unilingual English	30	31	31	6	2	0	0	8	61	64
2014	Language requirement of position - Bilingual	12	23	24	21	15	2	2	38	37	108
2014	Language requirement of position - Unilingual English	29	17	31	9	5	6	3	15	50	62

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	29	5	8	6	1	0	80	15	116
2017	Language requirement of position - Unilingual English	31	30	11	11	17	0	0	61	28	64
2014	Language requirement of position - Bilingual	31	38	12	10	7	1	1	70	17	107
2014	Language requirement of position - Unilingual English	34	31	6	17	9	0	2	67	27	62

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	30	6	10	5	1	0	78	15	117
2017	Language requirement of position - Unilingual English	26	41	10	12	11	0	0	67	23	64
2014	Language requirement of position - Bilingual	38	40	9	9	3	0	1	79	12	108
2014	Language requirement of position - Unilingual English	46	35	2	6	9	0	2	83	16	62

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	33	14	4	4	8	1	76	9	117
2017	Language requirement of position - Unilingual English	25	27	20	2	13	14	0	60	17	64
2014	Language requirement of position - Bilingual	36	38	14	3	3	4	3	79	6	109
2014	Language requirement of position - Unilingual English	36	22	23	5	5	8	2	64	11	61

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	42	10	3	6	3	0	81	9	117
2017	Language requirement of position - Unilingual English	26	28	20	11	9	5	0	57	21	64
2014	Language requirement of position - Bilingual	42	36	7	5	5	4	0	81	11	109
2014	Language requirement of position - Unilingual English	34	35	14	5	2	9	2	77	7	62
2011	Language requirement of position - Bilingual	41	41	9	5	0	3	0	85	6	110
2011	Language requirement of position - Unilingual English	36	33	9	11	7	2	2	72	19	55
2011	Language requirement of position - Either English or French	46	31	7	0	8	8	0	84	9	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	34	7	5	6	0	0	82	10	117
2017	Language requirement of position - Unilingual English	38	34	13	6	8	0	2	72	14	63
2014	Language requirement of position - Bilingual	44	35	9	8	5	0	0	78	12	109
2014	Language requirement of position - Unilingual English	54	26	11	5	2	2	0	82	7	62
2011	Language requirement of position - Bilingual	53	36	3	4	3	1	0	90	7	112
2011	Language requirement of position - Unilingual English	49	29	6	11	6	0	0	78	16	55
2011	Language requirement of position - Either English or French	61	16	15	0	8	0	0	76	8	13
2008	Language requirement of position - Bilingual	44	35	6	10	3	1	0	80	14	115
2008	Language requirement of position - Unilingual English	32	32	15	7	14	0	0	64	20	59
2008	Language requirement of position - Either English or French	29	21	14	29	7	0	0	50	36	14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	25	12	9	17	7	3	58	29	117
2017	Language requirement of position - Unilingual English	25	21	13	11	25	3	1	49	38	64
2014	Language requirement of position - Bilingual	15	29	16	12	16	5	7	50	32	108
2014	Language requirement of position - Unilingual English	33	21	17	11	9	1	6	59	22	62

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	28	7	1	1	2	91	2	116
2017	Language requirement of position - Unilingual English	48	33	9	5	3	2	83	8	64
2014	Language requirement of position - Bilingual	58	29	7	3	0	3	89	3	109
2014	Language requirement of position - Unilingual English	70	22	3	3	2	0	92	5	62
2011	Language requirement of position - Bilingual	59	31	6	1	1	2	92	2	112
2011	Language requirement of position - Unilingual English	60	23	5	7	2	2	85	9	55
2011	Language requirement of position - Either English or French	48	30	8	8	7	0	78	15	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	36	7	10	6	6	0	74	18	116
2017	Language requirement of position - Unilingual English	31	33	10	9	14	3	0	66	24	64
2014	Language requirement of position - Bilingual	34	30	12	12	8	2	1	66	21	109
2014	Language requirement of position - Unilingual English	40	36	8	8	3	3	2	80	11	62
2011	Language requirement of position - Bilingual	45	27	11	5	4	8	1	78	10	112
2011	Language requirement of position - Unilingual English	38	36	7	11	2	2	4	79	13	55
2011	Language requirement of position - Either English or French	24	29	16	8	16	0	8	57	26	13
2008	Language requirement of position - Bilingual	44	26	10	10	6	3	1	74	16	115
2008	Language requirement of position - Unilingual English	27	36	10	12	8	5	2	67	22	59
2008	Language requirement of position - Either English or French	36	14	21	7	21	0	0	50	29	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	34	18	8	7	11	0	62	18	117
2017	Language requirement of position - Unilingual English	14	32	22	16	12	3	0	48	29	64
2014	Language requirement of position - Bilingual	18	31	18	14	7	9	3	56	24	109
2014	Language requirement of position - Unilingual English	20	38	16	13	3	7	3	65	18	62
2011	Language requirement of position - Bilingual	28	29	12	9	7	14	3	68	18	112
2011	Language requirement of position - Unilingual English	13	40	29	7	7	0	4	55	15	55
2011	Language requirement of position - Either English or French	16	45	8	8	8	16	0	72	19	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	27	16	12	10	14	3	54	26	117
2017	Language requirement of position - Unilingual English	17	22	15	18	20	6	2	42	41	64
2014	Language requirement of position - Bilingual	15	13	22	12	16	15	8	36	36	109
2014	Language requirement of position - Unilingual English	26	31	13	10	11	8	1	63	23	62
2011	Language requirement of position - Bilingual	19	22	13	10	7	21	8	58	24	112
2011	Language requirement of position - Unilingual English	22	35	9	9	15	9	2	63	27	55
2011	Language requirement of position - Either English or French	47	7	8	8	8	22	0	69	20	13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	46	7	15	4	0	73	19	117
2017	Language requirement of position - Unilingual English	14	45	6	21	13	0	59	34	64
2014	Language requirement of position - Bilingual	34	45	9	8	4	0	79	12	108
2014	Language requirement of position - Unilingual English	23	52	6	14	3	2	76	17	62
2011	Language requirement of position - Bilingual	45	41	6	7	1	0	86	8	112
2011	Language requirement of position - Unilingual English	23	62	2	11	2	0	85	13	55
2011	Language requirement of position - Either English or French	46	30	0	16	8	0	76	24	13
2008	Language requirement of position - Bilingual	42	50	3	3	3	0	91	6	115
2008	Language requirement of position - Unilingual English	31	49	5	12	3	0	80	15	59
2008	Language requirement of position - Either English or French	36	21	0	29	14	0	57	43	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	34	6	10	3	80	14	117
2017	Language requirement of position - Unilingual English	44	27	8	11	9	72	20	63
2014	Language requirement of position - Bilingual	46	33	9	7	5	79	13	108
2014	Language requirement of position - Unilingual English	53	31	3	8	5	84	13	62
2011	Language requirement of position - Bilingual	51	33	6	6	3	84	10	112
2011	Language requirement of position - Unilingual English	55	21	15	6	4	76	9	54
2011	Language requirement of position - Either English or French	38	47	8	7	0	85	7	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	8	10	2	0	79	13	117
2017	Language requirement of position - Unilingual English	28	43	6	13	9	0	71	22	63
2014	Language requirement of position - Bilingual	48	35	10	4	3	1	84	7	108
2014	Language requirement of position - Unilingual English	44	37	6	9	3	0	81	13	62

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	26	5	5	3	0	2	88	8	117
2017	Language requirement of position - Unilingual English	69	19	5	0	3	2	3	92	3	64
2014	Language requirement of position - Bilingual	65	25	4	5	2	0	0	90	6	108
2014	Language requirement of position - Unilingual English	81	13	5	0	2	0	0	94	2	62
2011	Language requirement of position - Bilingual	69	20	4	5	1	0	1	89	6	112
2011	Language requirement of position - Unilingual English	76	13	9	0	0	0	2	91	0	55
2011	Language requirement of position - Either English or French	77	15	0	8	0	0	0	92	8	13
2008	Language requirement of position - Bilingual	69	18	6	3	3	1	0	88	6	115
2008	Language requirement of position - Unilingual English	80	17	3	0	0	0	0	97	0	59
2008	Language requirement of position - Either English or French	71	14	0	7	0	0	7	92	8	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	26	9	5	4	0	1	82	9	117
2017	Language requirement of position - Unilingual English	74	17	8	0	1	0	0	91	1	64
2014	Language requirement of position - Bilingual	51	27	4	13	4	0	0	78	18	108
2014	Language requirement of position - Unilingual English	82	10	3	0	0	0	5	97	0	62
2011	Language requirement of position - Bilingual	54	16	12	12	5	0	1	71	17	112
2011	Language requirement of position - Unilingual English	78	9	6	4	0	0	4	90	4	55
2011	Language requirement of position - Either English or French	62	23	16	0	0	0	0	84	0	13
2008	Language requirement of position - Bilingual	55	22	7	10	6	0	0	77	17	115
2008	Language requirement of position - Unilingual English	75	17	5	0	2	0	2	93	2	59
2008	Language requirement of position - Either English or French	79	7	0	0	0	7	7	100	0	14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	22	5	8	5	0	0	82	13	117
2017	Language requirement of position - Unilingual English	75	13	8	0	1	0	3	90	1	64
2014	Language requirement of position - Bilingual	58	21	8	7	5	0	1	80	12	108
2014	Language requirement of position - Unilingual English	70	11	5	0	0	0	14	95	0	62
2011	Language requirement of position - Bilingual	62	20	6	8	4	0	0	82	12	111
2011	Language requirement of position - Unilingual English	67	13	11	0	2	0	7	86	2	55
2011	Language requirement of position - Either English or French	76	15	0	0	0	0	8	100	0	13
2008	Language requirement of position - Bilingual	54	21	7	6	6	0	6	80	13	115
2008	Language requirement of position - Unilingual English	76	10	10	0	0	0	3	89	0	59
2008	Language requirement of position - Either English or French	71	7	7	0	0	7	7	92	0	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	80	13	2	2	2	0	1	94	4	117
2017	Language requirement of position - Unilingual English	83	8	6	0	0	0	3	94	0	64
2014	Language requirement of position - Bilingual	71	18	4	4	3	0	0	89	7	107
2014	Language requirement of position - Unilingual English	84	5	3	0	0	0	8	97	0	61
2011	Language requirement of position - Bilingual	74	17	5	2	1	0	1	92	3	111
2011	Language requirement of position - Unilingual English	72	6	11	0	0	0	11	87	0	54
2011	Language requirement of position - Either English or French	84	8	0	0	0	8	0	100	0	13
2008	Language requirement of position - Bilingual	74	10	9	3	3	0	1	85	6	115
2008	Language requirement of position - Unilingual English	88	2	3	0	0	0	7	96	0	59
2008	Language requirement of position - Either English or French	79	7	0	0	0	7	7	100	0	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	34	6	8	3	0	0	83	12	117
2017	Language requirement of position - Unilingual English	53	22	11	2	5	3	5	81	7	64
2014	Language requirement of position - Bilingual	49	21	11	6	8	4	1	74	14	109
2014	Language requirement of position - Unilingual English	64	14	2	2	0	6	13	96	2	62

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	20	6	6	2	2	1	87	8	117
2017	Language requirement of position - Unilingual English	62	19	9	2	2	3	3	87	3	64
2014	Language requirement of position - Bilingual	62	19	8	4	4	4	1	85	8	109
2014	Language requirement of position - Unilingual English	71	11	7	0	0	5	6	93	0	62
2011	Language requirement of position - Bilingual	61	22	12	2	1	1	2	85	3	112
2011	Language requirement of position - Unilingual English	76	9	11	0	2	0	2	87	2	55
2011	Language requirement of position - Either English or French	69	15	16	0	0	0	0	84	0	13
2008	Language requirement of position - Bilingual	58	23	13	3	2	2	0	82	4	115
2008	Language requirement of position - Unilingual English	76	12	7	2	0	0	3	91	2	59
2008	Language requirement of position - Either English or French	64	14	0	0	0	7	14	100	0	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	20	80	117
2017	Language requirement of position - Unilingual English	27	73	64
2014	Language requirement of position - Bilingual	23	77	109
2014	Language requirement of position - Unilingual English	22	78	62

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	24
2017	Language requirement of position - Unilingual English	48	17
2014	Language requirement of position - Bilingual	20	25
2014	Language requirement of position - Unilingual English	64	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	70	24
2017	Language requirement of position - Unilingual English	76	17
2014	Language requirement of position - Bilingual	81	25
2014	Language requirement of position - Unilingual English	57	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	24
2014	Language requirement of position - Unilingual English	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Bilingual	25
2014	Language requirement of position - Unilingual English	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Bilingual	25
2014	Language requirement of position - Unilingual English	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Unilingual English	14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Unilingual English	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	35	24
2017	Language requirement of position - Unilingual English	70	17
2014	Language requirement of position - Bilingual	32	25
2014	Language requirement of position - Unilingual English	50	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	24
2017	Language requirement of position - Unilingual English	52	17
2014	Language requirement of position - Bilingual	56	25
2014	Language requirement of position - Unilingual English	42	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	24
2017	Language requirement of position - Unilingual English	48	17
2014	Language requirement of position - Bilingual	32	25
2014	Language requirement of position - Unilingual English	42	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	24
2017	Language requirement of position - Unilingual English	54	17
2014	Language requirement of position - Bilingual	36	25
2014	Language requirement of position - Unilingual English	43	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	24
2017	Language requirement of position - Unilingual English	41	17
2014	Language requirement of position - Bilingual	28	25
2014	Language requirement of position - Unilingual English	42	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	65	24
2017	Language requirement of position - Unilingual English	59	17
2014	Language requirement of position - Bilingual	56	25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	24
2017	Language requirement of position - Unilingual English	30	17
2014	Language requirement of position - Bilingual	25	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2014	Language requirement of position - Bilingual	25
2014	Language requirement of position - Unilingual English	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	24
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Unilingual English	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	24
2017	Language requirement of position - Unilingual English	47	17
2014	Language requirement of position - Bilingual	49	25
2014	Language requirement of position - Unilingual English	49	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	24
2017	Language requirement of position - Unilingual English	45	17
2014	Language requirement of position - Bilingual	24	25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	31	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	57	24
2017	Language requirement of position - Unilingual English	65	17
2014	Language requirement of position - Bilingual	35	25
2014	Language requirement of position - Unilingual English	65	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	24
2014	Language requirement of position - Bilingual	40	25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	24
2017	Language requirement of position - Unilingual English	30	17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	24
2017	Language requirement of position - Unilingual English	29	17
2014	Language requirement of position - Bilingual	32	25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	14

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	14
2014	Language requirement of position - Unilingual English	0	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	33	24

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	23
2017	Language requirement of position - Unilingual English	56	14
2014	Language requirement of position - Bilingual	42	24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	14
2014	Language requirement of position - Unilingual English	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	23
2017	Language requirement of position - Unilingual English	93	14
2014	Language requirement of position - Bilingual	50	24
2014	Language requirement of position - Unilingual English	61	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	23
2017	Language requirement of position - Unilingual English	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	92	8	24
2017	Language requirement of position - Unilingual English	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	13	23	9	9	29	6	38	27	117
2017	Language requirement of position - Unilingual English	6	12	22	16	16	23	5	26	44	64
2014	Language requirement of position - Bilingual	11	16	23	2	10	32	7	43	20	109
2014	Language requirement of position - Unilingual English	14	17	9	11	9	31	8	51	33	62

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	23	16	12	6	12	0	61	20	116
2017	Language requirement of position - Unilingual English	16	31	12	11	17	12	0	53	33	64
2014	Language requirement of position - Bilingual	23	29	22	6	7	12	1	59	15	109
2014	Language requirement of position - Unilingual English	27	25	11	8	11	17	2	64	23	62
2011	Language requirement of position - Bilingual	42	35	11	4	0	7	1	83	5	112
2011	Language requirement of position - Unilingual English	36	29	17	7	4	7	0	70	12	55
2011	Language requirement of position - Either English or French	40	22	16	7	8	8	0	67	16	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	116
2017	Language requirement of position - Unilingual English	14	86	63
2014	Language requirement of position - Bilingual	7	93	106

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	15	16	0	6	39	6	61	11	116
2017	Language requirement of position - Unilingual English	8	11	25	5	5	42	5	35	18	64
2014	Language requirement of position - Bilingual	12	15	17	3	2	44	8	55	10	109
2014	Language requirement of position - Unilingual English	14	11	30	3	2	34	6	42	8	62

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	25	17	2	5	12	1	73	8	117
2017	Language requirement of position - Unilingual English	17	30	27	0	6	18	2	58	8	64
2014	Language requirement of position - Bilingual	25	31	14	5	2	21	2	73	9	109
2014	Language requirement of position - Unilingual English	28	27	25	3	2	14	2	65	5	62
2011	Language requirement of position - Bilingual	44	34	10	2	1	9	1	86	3	112
2011	Language requirement of position - Unilingual English	38	25	20	4	2	11	0	71	6	55
2011	Language requirement of position - Either English or French	40	30	22	0	8	0	0	70	8	13

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	13	87	117
2017	Language requirement of position - Unilingual English	18	82	64
2014	Language requirement of position - Bilingual	12	88	108
2014	Language requirement of position - Unilingual English	8	92	62

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	81	19	17
2017	Language requirement of position - Unilingual English	80	20	10
2014	Language requirement of position - Bilingual	70	30	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	45	0	0	0	0	0	100	0	14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	41	8	8	4	3	11	77	13	117
2017	Language requirement of position - Unilingual English	33	57	5	3	2	0	0	90	5	64
2014	Language requirement of position - Bilingual	30	41	17	3	1	2	7	77	4	109
2014	Language requirement of position - Unilingual English	35	51	3	5	2	0	4	90	7	62
2011	Language requirement of position - Bilingual	38	41	7	5	1	2	7	86	6	111
2011	Language requirement of position - Unilingual English	44	43	4	7	0	0	2	89	7	54
2011	Language requirement of position - Either English or French	30	54	0	0	8	8	0	91	9	13
2008	Language requirement of position - Bilingual	34	43	10	7	2	1	3	80	9	115
2008	Language requirement of position - Unilingual English	39	49	5	3	0	0	3	91	4	59
2008	Language requirement of position - Either English or French	43	57	0	0	0	0	0	100	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	17	13	8	3	38	13	49	24	117
2017	Language requirement of position - Unilingual English	7	16	22	14	17	23	2	29	42	64
2014	Language requirement of position - Bilingual	11	17	19	7	5	27	14	48	21	109
2014	Language requirement of position - Unilingual English	6	17	17	17	13	23	6	33	43	62
2011	Language requirement of position - Bilingual	20	15	17	6	5	25	12	55	18	111
2011	Language requirement of position - Unilingual English	9	18	29	7	24	11	2	31	35	55
2011	Language requirement of position - Either English or French	0	16	8	16	24	37	0	25	63	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	30	9	2	3	7	11	82	7	117
2017	Language requirement of position - Unilingual English	50	33	3	10	0	5	0	87	10	64
2014	Language requirement of position - Bilingual	39	31	10	4	3	7	7	81	8	109
2014	Language requirement of position - Unilingual English	45	28	11	3	3	3	6	81	7	62
2011	Language requirement of position - Bilingual	47	28	7	4	1	5	7	86	6	112
2011	Language requirement of position - Unilingual English	58	22	11	2	2	2	4	85	4	55
2011	Language requirement of position - Either English or French	45	48	0	0	0	8	0	100	0	13
2008	Language requirement of position - Bilingual	47	30	6	4	1	9	3	87	6	115
2008	Language requirement of position - Unilingual English	44	36	10	7	0	0	3	82	7	59
2008	Language requirement of position - Either English or French	36	57	7	0	0	0	0	93	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	32	13	3	2	11	12	77	6	117
2017	Language requirement of position - Unilingual English	25	34	13	13	3	13	0	67	18	64
2014	Language requirement of position - Bilingual	35	30	9	4	3	13	6	80	8	109
2014	Language requirement of position - Unilingual English	31	30	14	10	5	5	6	68	16	62
2011	Language requirement of position - Bilingual	44	27	11	5	1	7	6	81	6	111
2011	Language requirement of position - Unilingual English	44	24	14	3	7	4	4	73	12	55
2011	Language requirement of position - Either English or French	32	24	14	8	0	22	0	71	10	13
2008	Language requirement of position - Bilingual	45	29	8	4	2	8	5	85	6	114
2008	Language requirement of position - Unilingual English	24	39	12	10	2	8	5	73	14	59
2008	Language requirement of position - Either English or French	29	21	21	7	21	0	0	50	29	14

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	21	11	6	7	0	1	77	12	116
2017	Language requirement of position - Unilingual English	65	13	10	6	6	0	0	78	13	63

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	23	11	5	7	0	1	77	12	117
2017	Language requirement of position - Unilingual English	55	26	11	3	3	1	0	82	6	63

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	19	8	4	2	0	67	13	117
2017	Language requirement of position - Unilingual English	16	41	22	10	8	3	0	59	18	63

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	40	16	14	12	0	0	58	26	117
2017	Language requirement of position - Unilingual English	13	39	14	17	16	2	0	52	33	64

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	26	18	8	12	0	2	61	20	117
2017	Language requirement of position - Unilingual English	39	31	11	6	9	2	1	73	16	64

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	26	27	16	12	0	0	45	27	117
2017	Language requirement of position - Unilingual English	20	34	26	9	8	2	0	56	18	64

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	31	17	12	13	0	1	57	26	116
2017	Language requirement of position - Unilingual English	19	39	19	13	8	2	1	60	21	64

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	22	31	15	14	1	1	40	29	117
2017	Language requirement of position - Unilingual English	17	34	28	10	8	3	0	53	18	64

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	30	11	5	2	2	6	80	8	117
2017	Language requirement of position - Unilingual English	60	27	5	5	0	2	1	90	5	63

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	31	15	12	9	0	0	64	20	117
2017	Language requirement of position - Unilingual English	41	33	14	5	6	2	0	75	11	64

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	30	20	9	9	1	1	61	19	117
2017	Language requirement of position - Unilingual English	19	33	17	16	14	2	0	52	30	64

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	32	27	9	10	1	0	54	19	117
2017	Language requirement of position - Unilingual English	15	28	28	19	8	2	0	44	27	64

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	26	19	11	8	0	2	62	19	117
2017	Language requirement of position - Unilingual English	17	31	33	8	9	2	0	49	18	64

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	24	21	8	5	0	1	66	13	117
2017	Language requirement of position - Unilingual English	28	40	17	8	5	2	0	70	13	64

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	24	11	8	1	0	0	81	8	117
2017	Language requirement of position - Unilingual English	55	32	6	3	3	0	0	87	6	64

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	11	8	4	6	1	2	82	10	117
2017	Language requirement of position - Unilingual English	58	17	10	4	8	0	3	78	13	64

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	31	6	4	2	0	2	88	6	117
2017	Language requirement of position - Unilingual English	49	30	15	1	5	0	0	79	6	64

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	21	12	6	6	0	5	74	13	115
2017	Language requirement of position - Unilingual English	46	23	16	3	12	0	0	68	16	63

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	11	6	2	2	0	27	85	6	117
2017	Language requirement of position - Unilingual English	54	6	5	0	0	0	35	93	0	64

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	20	2	0	2	1	6	96	2	115
2017	Language requirement of position - Unilingual English	63	19	10	2	2	1	3	86	3	63

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	74	12	5	1	2	0	6	92	3	117
2017	Language requirement of position - Unilingual English	72	19	6	2	2	0	0	91	3	64

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	28	8	4	1	0	6	87	5	117
2017	Language requirement of position - Unilingual English	45	41	10	1	1	0	2	87	3	63

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	26	36	11	9	0	0	43	20	117
2017	Language requirement of position - Unilingual English	10	40	30	6	14	0	0	50	20	64

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	14	36	27	11	0	1	38	25	116
2017	Language requirement of position - Unilingual English	7	22	38	23	11	0	0	34	29	63

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	19	17	7	6	7	0	47	53	116
2017	Language requirement of position - Unilingual English	31	28	14	5	2	20	0	39	61	64

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	55
2017	Language requirement of position - Unilingual English	23	31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	55
2017	Language requirement of position - Unilingual English	19	31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	55
2017	Language requirement of position - Unilingual English	26	31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	55
2017	Language requirement of position - Unilingual English	48	31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	55
2017	Language requirement of position - Unilingual English	3	31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	55
2017	Language requirement of position - Unilingual English	49	31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	6	53	25	9	2	5	56
2017	Language requirement of position - Unilingual English	0	77	13	3	3	3	30

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	29	10	8	12	0	10	66	22	56
2017	Language requirement of position - Unilingual English	19	52	13	10	3	3	0	73	14	31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	17	13	10	22	8	26	33	48	56
2017	Language requirement of position - Unilingual English	6	36	20	16	6	7	9	50	27	31

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.